Podcast appearances and mentions of dee ann turner

Have you ever worked for a company or organization with a toxic workplace culture – the kind that not only made it unpleasant for the employees but also for customers and clients?  On the flipside, have you ever worked for a place where the culture was so positive that employees stayed for years and customers and clients became friends and partners? Dee Ann Turner, an expert on stewarding talent, says that “culture is the soul of the organization.” And incredible culture is built through core values that are demonstrated – not just stated. Like the old adage says: actions speak louder than words. As Christ-followers we already have a given set of core values! BUT are you demonstrating those core values at work? Remember, the WAY that you work is equally as influential to your testimony as what you say you believe! 

Have you ever worked for a company or organization with a toxic workplace culture – the kind that not only made it unpleasant for the employees but also for customers and clients?  On the flipside, have you ever worked for a place where the culture was so positive that employees stayed for years and customers and clients became friends and partners? Dee Ann Turner, an expert on stewarding talent, says that “culture is the soul of the organization.” And incredible culture is fostered by a sense of purpose. In other words, a healthy workplace culture requires a “why.” Why do we go to work? Why do we do what we do? And what value is it to the people we are doing it for? As Christ-followers we already have a purpose, no matter what job or position we hold! Our purpose is to share Jesus with the world – including the people we work with! 

Have you ever worked for a company or organization with a toxic workplace culture – the kind that not only made it unpleasant for the employees but also for customers and clients?  On the flipside, have you ever worked for a place where the culture was so positive that employees stayed for years and customers and clients became friends and partners? Dee Ann Turner, an expert on stewarding talent, says that “culture is the soul of the organization.” And incredible culture is built through a challenging mission. This is the “what.” What are we trying to achieve? What is the end goal? Whatever the mission of our current team or department, we also have an ultimate mission as Christ-followers! God has commissioned us to bring the lost and hurting to Him – including your bosses, coworkers, and employees. How are you living out your God-given mission at work? 

Have you ever worked for a company or organization with a toxic workplace culture – the kind that not only made it unpleasant for the employees but also for customers and clients?  On the flipside, have you ever worked for a place where the culture was so positive that employees stayed for years and customers and clients became friends and partners? Dee Ann Turner, an expert on stewarding talent, says that “culture is the soul of the organization.” And incredible culture begins with individual care of those within the organization. One way to begin caring for the people you work with is to start simply praying for them by name. When you pray for someone, God changes your heart TOWARDS them and opens the door for you to show His love TO them. I challenge you to pray for your coworkers, employees, and bosses by name this week – it'll change everything. 

Have you ever worked for a company or organization with a toxic workplace culture – the kind that not only made it unpleasant for the employees but also for customers and clients?  On the flipside, have you ever worked for a place where the culture was so positive that employees stayed for years and customers and clients became friends and partners? Dee Ann Turner, an expert on stewarding talent, says that “culture is the soul of the organization.” What does the soul of your current workplace look like and how can you become a force for positive change within it? If you're a manager, CEO, or leader – think of ways to foster a Christ-like culture in your area of impact. If you're an employee – think of one way to be a positive light to your coworkers and clients today. 

You will want to take notes when today's Remarkable Guest, Dee Ann Turner, speaks. Dee Ann is a best-selling author, sought after speaker, and was Chick-fil-A's first female officer, serving as a Vice President at Chick-fil-A Inc before retiring. She is now a consultant, providing valuable content for both business owners and people looking to advance their careers. Take a listen as Dee Ann shares her advice for business owners and team members.Learn more about Cooper Connect, here: www.cooperconnect.co Learn more about Dee Ann Turner, here: https://www.deeannturner.com/

Our guest this week is Dee Ann Turner, Best-Selling author and former VP of Talent at Chick Fil A, where she worked in tandem with founder Truett Cathy to build a world renowned culture of Customer Service and servant leadership. We discuss her recruiting story and how she landed at Chick Fil A and in the recruiting world, how she came to write her best-selling books, and some best practices for finding talent, selecting talent and deploying talent. The 25 questions she suggests using to identify talent are available in a pdf here. Dee Ann's Website. Dee Ann's Linkedin.

This Week At Work invites you to a captivating event featuring Dee Ann Turner, a renowned 3-time best-selling author, international speaker, and former VP of Talent at Chick-fil-A. Join us as she shares her expertise on the "3 Verified Demands from Today's Top Talent." In this enlightening session, Dee Ann Turner will delve into the core desires of today's top talent, particularly the Generation Z workforce. Highlighting the essentials of remarkable workplace culture, the significance of contributing to a larger purpose, and the value of leadership development, Turner will provide invaluable insights based on her extensive experience. Don't miss this opportunity to gain valuable insights into unlocking the full potential of your organization by meeting the demands of today's top talent.

This week we sit back down with Dee Ann Turner, author, speaker, and former VP of Talent for Chick-fil-A.  We dive into the war for talent, how remote work has changed the game, and what leaders can do to engage their frontline team members. BOOK A REFINANCE STRATEGY CALL WITH OUR TEAM HERE Listen to Our 2021 Interview with Dee Ann here The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees SouthState Bank, N.A. - Member FDIC

This week's SIMPLE brand  episode features a "From the Vault" discussion with Dee Ann Turner discussing her book, Crush Your Career!Dee Ann is the former head of Talent with Chick-fil-A. She was the company's first female officer and was instrumental in building and growing Chick-fil-A's well-known culture. In her 33-year career with Chick-fil-A, she was responsible for franchisee selection, talent acquisition, management and development, diversity and inclusion, culture and engagement, social responsibility and sustainability. Today, she's a speaker, consultant and author where she helps organizations create and strengthen culture and talent to better serve their customers.With all her experience, it's safe to say that Dee Ann knows what it takes to teach people how to develop, build and manage a fulfilling career.RESOURCES FROM THIS EPISODEDee Ann ‘s book: Crush Your CareerDee Ann's book: Bet On TalentDee Ann's siteDee Ann on InstagramDee Ann on TwitterDee Ann on Facebook

Chat Guest Dee Ann is a 33-year veteran of Chick-fil-A, Inc. Prior to retirement in 2018, she was Vice President, Talent and Vice President, Sustainability for Chick-fil-A, Inc. Selected as the company's first female officer in 2001, she was instrumental in building and growing Chick-fil-A's well-known culture and talent systems. During her long career, she worked closely with Chick-fil-A's founder, S. Truett Cathy, and other key leaders as an architect of their organizational culture. Turner was responsible for thousands of selections of Chick-fil-A Franchisees and corporate staff members. Additionally, she led Talent Management, Staff Learning, and Development, Diversity and Inclusion, Culture and Engagement. Most recently, Dee Ann launched and led the Sustainability function focusing on Chick-fil-A's strategy to implement sustainable practices at the $10.5 billion company. Today, she leads her own organization, Dee Ann Turner & Associates, LLC, writing books, speaking to over 50 audiences per year, and consulting and coaching leaders globally. She is the author of the best-seller, It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture. Her latest book is Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers was released in September 2019 and her new book will release in April 2021. She is a graduate of Clayton State University with a degree in Management. She also completed executive education courses at Emory University, the University of North Carolina at Chapel Hill and the University of Virginia's Darden Business School. She is a 2009 alumnus of the prestigious Harvard Business School Advanced Management Program. Dee Ann has been married to her husband, Ashley for 35 years and they are the parents of three grown sons. She has served numerous non-profit boards in the past including The Kenya Project, Eagle Ranch, and Proverbs 31 Ministries. She has also served on the board of advisors for Lubbock Christian University and First Care Clinics. Currently, she serves on the board of advisors for Unconventional Business Network Women and the advisory board for the Pure Hope Foundation. When she is not traveling, she can often be found on her Peloton bike in her home outside of Atlanta or on her stand up paddle board at Lake Hartwell in northeast Georgia.   Chat Highlights What's the story of how your leadership journey began with Chick-Fil-A and how that's evolved into writing your 2 books, “It's My Pleasure” and “Bet On Talent”? Unemployment rates have soared to nearly 15% with BLS predictions as high as 20% in the next 12 months. When you released your book Bet On Talent in 2019, we were celebrating under 2% unemployment. What does drastic change in the world around us mean to employers? Culture can be such a loaded word. How do you define a great culture and what can leaders be doing now to strengthen their own cultures during this uncertain time? You've seen multiple economic downturns followed by recoveries in your career. What advice would you have for leaders to better prepare for these inevitable shifts in the future to survive and thrive? What can leaders do today to clarify their purpose, values, mission, and talent strategies while keeping their business moving forward into the recovery phases of COVID-19?    Get In Touch Learn more about Dee Ann at deeannturner.com Social Mediafacebook.com/DeeAnnTurnerAuthortwitter.com/DeeAnnTurnerlinkedin.com/in/deeannturner.instagram.com/deeannturner  See omnystudio.com/listener for privacy information.

Dee Ann is a 33-year veteran of Chick-fil-A, Inc. Prior to retirement, she was Vice President, Talent and Vice President, Sustainability for Chick-fil-A, Inc. Selected as the company's first female officer in 2001, she was instrumental in building and growing Chick-fil-A's well-known culture and talent systems.    During her long career, she worked closely with Chick-fil-A's founder, S. Truett Cathy, and other key leaders as an architect of their organizational culture. Turner was responsible for thousands of selections of Chick-fil-A Franchisees and corporate staff members. Additionally, she led Talent Management, Staff Learning and Development, Diversity and Inclusion, Culture and Engagement. Prior to her retirement, she launched and led Chick-fil-A's Sustainability and Social Responsibility function.   Today, she leads her own organization, Dee Ann Turner & Associates, LLC, writing books, speaking to over 50 audiences per year and consulting and coaching leaders globally. She is the author of the best sellers, It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture (2015), Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers (2019), and  Crush Your Career: Ace the Interview, Land the Job and Launch Your Future (2021). She also hosts the Crush Your Career Podcast and is the Talent Expert in Residence at High Point University.    She is a graduate of Clayton State University with a degree in Management. She also completed executive education courses at Emory University, the University of North Carolina at Chapel Hill, and the University of Virginia's Darden Business School. She is a 2009 alumna of the prestigious Harvard Business School Advanced Management Program.    Dee Ann has been married to her husband, Ashley, for 38 years and they are the parents of three grown sons. Currently, she serves on the Board of Directors for Booster Enterprises and Oak Dental Group. Additionally, she is an advisor to several non-profits. When she is not traveling, she can often be found on her Peloton bike in her home outside of Atlanta or on her stand-up paddleboard at Lake Hartwell in northeast Georgia.   LINKS: https://www.deeannturner.com  https://www.facebook.com/DeeAnnTurnerAuthor  https://www.linkedin.com/in/deeannturner/ https://www.instagram.com/deeannturner/ https://twitter.com/DeeAnnTurner    In this episode, Dee Ann shares with Courtney and Missie:   – How she began her career at Chic-fil-A 38 years ago as a pastor's wife – How to create in your own organization the culture of care that Chic-fil-A has become known for – How to find, select, and retain good talent in your business or organization  – Character traits that make employers want to hire you for the job – 3 steps for success in the first 90 days on a new job – How women can succeed in a male-dominated work environment – How she views her work through a Christian lens   RESOURCES MENTIONED: It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture https://amzn.to/3unFWwd    Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers https://amzn.to/3UsM2FW    Crush Your Career: Ace the Interview, Land the Job, and Launch Your Future https://amzn.to/3VNqa9C    Crush Your Career Podcast https://podcasts.apple.com/us/podcast/crush-your-career/id1553498036  Thank you for listening. If this content is helpful to you as you seek to live out your God-given calling to His glory, please donate today to help us continue to produce more inspiring content!  

In the conclusion of Kathleen's conversation with Dee Ann Turner, the founder of Dee Ann Turner & Associates, Dee Ann shares how Chick-fil-A embraces servant leadership and what inspired her to write multiple books.

Dee Ann is a 33-year veteran of Chick-fil-A, Inc. Prior to retirement, she was Vice President, Talent and Vice President, Sustainability for Chick-fil-A, Inc. Selected as the company's first female officer in 2001, she was instrumental in building and growing Chick-fil-A's well-known culture and talent systems. During her long career, she worked closely with Chick-fil-A's founder, S. Truett Cathy, and other key leaders as an architect of their organizational culture. Turner was responsible for thousands of selections of Chick-fil-A Franchisees and corporate staff members. Additionally, she led Talent Management, Staff Learning and Development, Diversity and Inclusion, Culture and Engagement. Prior to her retirement, she launched and led Chick-fil-A's Sustainability and Social Responsibility function. Today, she leads her own organization, Dee Ann Turner & Associates, LLC, writing books, speaking to over 50 audiences per year and consulting and coaching leaders globally. She is the author of the best sellers, It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture (2015) and Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers (2019) and Crush Your Career: Ace the Interview, Land the Job and Launch Your Future (2021).  She also hosts the Crush Your Career Podcast and is the Talent Expert in Residence at High Point University.

In this episode, David sits down with Dee Ann Turner, Former VP of Talent and Sustainability at Chick-fil-A, Inc., Author, Speaker, Consultant, and Talent Expert at High Point University, to discuss the 3 core elements of a company culture. Show Notes: http://trustedleadershow.com/ Buy David's book "Trusted Leader": https://amzn.to/3luyqf1

Kathleen welcomes Dee Ann Turner to the podcast. Dee Ann's impressive career in talent management started at Chick-fil-A more than 30 years ago, and now she's using all her wisdom to teach leaders how to find and keep extraordinary talent. In part one, Dee Ann discusses her experience speaking in front of a thousand professional speakers at Influence 2022, the shortage of talent (before and) after the pandemic, and the three things Generation Z desires the most.

Dee Ann Turner - 33-year veteran at Chick-fil-A [Customer Experience]Dee Ann Turner is a 33-year veteran of Chick-fil-A, Inc, and was selected as the company's first female officer in 2001 and served as the Vice President, Talent and Vice President, Sustainability. During her long career, she worked closely with Chick-fil-A's founder, S. Truett Cathy, and other key leaders as an architect of their organizational culture. Today, she leads her own organization, Dee Ann Turner & Associates, LLC, focused on writing books and speaking to audiences on how to steward extraordinary talent. 01:18 What is one thing people might not know about you?02:45 In the book, you talk about Employment Value Promises. What are those and why are they important?03:53 Have you always bet on talent?04:36 What is the difference between a committed vs. Complacent Employee?07:42 What attributes were you looking for at Chick-Fil-A as Talent or Franchisees?09:58 What's the franchisee retention rate at Chick-Fil-A? 10:35 What's the difference between CFA and others?13:45 Is there a reason why other organizations don't invest in their people like Chick-fil-a?16:03 Who owns the culture in an organization?17:31 How important is mentoring?19:34 Is it also important to help others on the journey?20:37 What does loyalty mean to you? 21:50 Is loyalty a two-way street?ABOUT NICK GLIMSDAHLSubscribe to my bi-monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ 

Dee Ann Turner talks to Carey about why culture is the most important thing for an organization to get right. Get more on this conversation by going to http://theartofleadershipdaily.com/. Looking for resources to lead, run and grow your church? Join The Art of Leadership Academy today at http://theartofleadershipacademy.com/.

Guest Dee Ann Turner discusses her experiences at Chick-fil-A human resources to owning her own company and becoming a bestselling author. Dee Ann gives an excellent outline for any business to interview and find extraordinary talent. She also talks about the current day workforce and how to be disciplined in the hiring process. Dee Ann... The post Ep.186: How To Bet On Talent With Dee Ann Turner appeared first on PowerTips Unscripted.

Betting On Talent (ft. Dee Ann Turner)Why bestselling author and innovating executive Dee Ann Turner believes talent comes firstOPENING QUOTE:“You can bet on a lot of things; strategy, marketing plans, location, technology, but in the end, it's the talent that's the great differentiator, because all of those other things can be copied and duplicated.”—Dee Ann TurnerGUEST BIO:Dee Ann Turner was selected as Chick-fil-A's first female officer in 2001, serving as Vice President of Talent and Vice President of Sustainability in close collaboration with founder Truett Cathy. Under her leadership, Chick-fil-A enjoyed industry-leading employee engagement scores and became known for selecting the best talent in the hospitality business, maintaining a 95% retention rate for corporate staff and franchisees.Today, Dee Ann leads her own organization and is the proud author of two bestselling books: Bet On Talent, which teaches leaders how to find and keep extraordinary talent, as well as her latest book, Crush Your Career, also the name of her podcast which teaches talent how to be extraordinary.Show Links:WebsiteLinkedInFacebookTwitterInstagramCORE TOPICS + DETAILS:[9:06] - Use It or Lose ItGrow your gifts or watch them fadeDee Ann believes in a ‘if you don't use it, you lose it' approach to gifts and talents. You've got to put in the work, even if you have a natural gut instinct or innate talent. You have to develop your character, your experience, and all of the things that turn talent into something that gets tangible results.[13:40] - Wisdom from the FounderTruett Cathy's most powerful advice to Dee AnnIn 2014, Chick-fil-A founder Truett Cathy told Dee Ann: “People decisions are the most important decisions a leader makes.” That message has come to define Dee Ann's mission and approach, from her book Bet On Talent and beyond.[21:31] - Advice for the StuckDee Ann's guidance for anyone looking to take the first step toward purposeIf you want to find your purpose, begin with your passion. What gets you up in the morning? What fires you up? From there, talk to the people who know you best— ask what you do best. What gifts do they see in you? Between your passions and your skills, you may just be able to find the beginnings of your path.[25:20] - Purpose in Work?Does your career need to be a central source of fulfillment?Paul asks Dee Ann whether she thinks that a purposeful career is essential to a fulfilled life. Her response? Not at first— but “you spend a lot of time working for it to not align at all with your purpose.” It's okay to simply pay the bills for now, but you should always have your sights set on a future moment when your work is more aligned with your life's purpose.[32:57] - The EssentialsDee Ann's list of the most important life skillsDee Ann believes that some of life's most important skills begin at home, in the family setting. First, a set of core values to live by. Second, preparation for the trials of life. Third, an ability to communicate effectively with the people around you. And finally, a comfort with who you are. With these four skills, you're on a trajectory for a life full of accomplishment guided by your Why.RESOURCES:[0:50] Chick-fil-A History[1:24] Bet on Talent[1:31] Crush Your Career[30:01] High Point UniversityFollow Dee Ann Turner:WebsiteLinkedInFacebookTwitterInstagramFollow Paul:Keynote Speaking WebsitePlaymakers PodcastThe Power of Playing OffenseLinkedInFacebookTwitterInstagramYoutubeSHOW PARTNER:The WHY InstituteAre you ready to find your ‘why'? Our partners at the WHY Institute have created the single most high-impact assessment for finding your personal why in life and work. In just five minutes, discover more about who you are, how you think, and why you do what you do than any other personal assessment available.  The best part? It's completely free for Playmakers listeners. Are you ready to find our WHY in just five minutes? Take your assessment now.FREE ASSESSMENTABOUT THE HOST:Paul Epstein may not be a hard charging running back on the actual football field, but his list of high-profile wins in the world of sports will have you thinking that he could be.Paul has spent nearly 15 years as a pro sports executive for multiple NFL and NBA teams, a global sports agency, and the NFL league office. He's transformed numerous NBA teams from the absolute bottom in league revenue to top-two in financial performance. He's broken every premium revenue metric in Super Bowl history as the NFL's sales leader. He opened a billion-dollar stadium, helped save the New Orleans NBA franchise, and founded the San Francisco 49ers Talent Academy.He's since installed his leadership and high-performance playbook with Fortune 500 leaders, Founders and CEOs, MBAs, and professional athletes.Now, as a global keynote speaker, #1 bestselling author, personal transformation expert, turned senior leader and advisor to PurposePoint and the Why Institute, and host of the Playmakers: On Purpose podcast, Paul explores how living and working with a focus on leadership, culture, and purpose can transform organizations and individuals anywhere to unleash their full potential.Learn more about Paul at: PaulEpsteinSpeaks.comABOUT PLAYMAKERS: ON PURPOSE:The Playmakers: On Purpose podcast is an all-access pass to a purpose-centered tribe of leaders in business, sports, and life who are on a mission of meaning and impact. The show takes purpose from an out of reach North Star to a practical and tactical exploration of how we can step into each day, ON PURPOSE, where life no longer happens “to us”, it begins to happen “for us”. From the Why Coach of the San Francisco 49ers to your coach, take a seat at the table with sports industry executive, #1 bestselling author, personal transformation expert, turned senior leader and advisor to PurposePoint and the Why Institute, Paul Epstein, in this inspiring, yet immediately actionable podcast. From formative stories pre-purpose to personal and professional transformation's post-purpose, each show will share a high-energy, prescriptive blueprint to ignite impact and drive inner success, fulfillment, and purpose no matter your starting point. It's time to meet Paul at the 50 and get ready to live and lead ON PURPOSE.Learn more at: PlaymakersPod.comABOUT DETROIT PODCAST STUDIOS:In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown's processes to launch today's most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. Here's to making (podcast) history together.Learn more at: DetroitPodcastStudios.comCREDITS:Paul Epstein: Host | paul@paulepsteinspeaks.comConnor Trombley: Executive Producer | connor@detroitpodcaststudios.com

Have you ever wondered how Chick-Fil-A built its well-known culture and talent systems? How about their ability to select the top talent in the hospitality industry while still achieving a 95% retention rate for corporate staff AND franchisees? This week – we invited on the very talented Dee Ann Turner -who was not only the former VP of Talent, Human Resources, Enterprise Social Responsibility, and Sustainability for Chick-Fil-A but also a 3x bestselling book author. We chat in-depth about how to increase your employee retention, the process of developing your talent systems, and saying that talent is one of the most competitive qualities that a business can have. For more information on Dee Ann: https://www.deeannturner.com/ (https://www.deeannturner.com/) https://www.deeannturner.com/podcast (https://www.deeannturner.com/podcast) https://www.linkedin.com/in/deeannturner (https://www.linkedin.com/in/deeannturner) https://www.facebook.com/DeeAnnTurnerAuthor (https://www.facebook.com/DeeAnnTurnerAuthor) https://www.instagram.com/deeannturner/?hl=en (https://www.instagram.com/deeannturner/?hl=en)

How can you ensure that you have a strong culture within your organization? Your people are important. Focusing on their needs and skills leads to growth and success. Dee Ann Turner tried to apply for an advertising job in Chick-fil-A. Little did she know that this would be a major shift in her career. Instead of landing a job in advertisements, she was offered a job in the human resource department. She accepted and spent more than 30 years in the company. She inspires leaders to create and strengthen organizational culture and talent systems. Tune in to gain valuable insights on how to hone skills and talents for your people. Read the full blog post here: https://talentwargroup.com/talentwarpodcast/021-culture-wellbeing-with-best-selling-author-dee-ann-turner

Today I'm excited to introduce our guest, Dee Ann Turner,  She is a 35-year hiring veteran, 2x best-selling author, speaker, and former Vice President of Talent for Chick-fil-A Dee Ann Turner. In her recently released book, CRUSH YOUR CAREER: ACE THE INTERVIEW, LAND THE JOB, AND LAUNCH YOUR FUTURE (March 2, 2021), Dee Ann shares unparalleled insight on how to discover your passion and grow professionally.   Today on the podcast, Dee Ann shares one of the biggest interview mistakes and practical steps to landing a job this year. You'll learn how to determine if a job is right for you and how the job market has changed due to the pandemic. I'm so excited for you to hear this episode. If you are stuck in your career and need a change, you are going to love this episode!

DeeAnn Turner knows firsthand that the most important piece to any organizational puzzle is its people. During her 33 years with Chick-fil-A, DeeAnn had the opportunity to nurture and build relationships with employees at all levels of the business. She also worked closely with Chick-fil-A's founder, S. Truett Cathy, to develop a formula that created an incredible company culture and a reputation for outstanding customer service that still stands decades later. Today, DeeAnn writes and speaks with audiences nationwide about developing and retaining extraordinary talent. Grab your headphones, a (chicken) sandwich, and tune in to our amazing conversation. “Whatever business you're in, you're not in that business. You're in the people business. Growing relationships with both your team members and your customers is the most important thing you're going to do if you're going to have a successful organization.” In this episode, you'll discover: Why people decisions are the most important decisions for any organization How relationships can turn a poor customer experience into a positive one The secret formula for building a remarkable company culture How to win the hearts of customers Three ways to attract talent and keep it The importance of listening to what others are saying Resources Learn More About Dee Ann Turner Get Her New Book ‘Crush Your Career' Follow Dee Ann Turner on Instagram Meet the Host Brought to You by Goodstory

You guys! Tecia and I can't even begin to express how excited we are to have Dee Ann Turner with us today! This woman is a well of wisdom and there are so many nuggets of insight in her words! Dee Ann talks about how to approach your "next act," what that looks like and how to do it all while following the path God has allowed. Enjoy! Want to connect with Dee Ann? Website: www.deeannturner.com Twitter: twitter.com/DeeAnnTurner Instagram: www.instagram.com/deeannturner/ Linkedin: www.linkedin.com/in/deeannturner/

Have you ever worked for a company or organization with a toxic workplace culture – the kind that not only made it unpleasant for the employees but also for customers and clients?  On the flipside, have you ever worked for a place where the culture was so positive that employees stayed for years and customers and clients became friends and partners? Dee Ann Turner, an expert on stewarding talent, says that “culture is the soul of the organization.” And incredible culture is built through core values that are demonstrated – not just stated. Like the old adage says: actions speak louder than words. As Christ-followers we already have a given set of core values! BUT are you demonstrating those core values at work? Remember, the WAY that you work is equally as influential to your testimony as what you say you believe!

Have you ever worked for a company or organization with a toxic workplace culture – the kind that not only made it unpleasant for the employees but also for customers and clients?  On the flipside, have you ever worked for a place where the culture was so positive that employees stayed for years and customers and clients became friends and partners? Dee Ann Turner, an expert on stewarding talent, says that “culture is the soul of the organization.” And incredible culture is fostered by a sense of purpose. In other words, a healthy workplace culture requires a “why.” Why do we go to work? Why do we do what we do? And what value is it to the people we are doing it for? As Christ-followers we already have a purpose, no matter what job or position we hold! Our purpose is to share Jesus with the world – including the people we work with!

Have you ever worked for a company or organization with a toxic workplace culture – the kind that not only made it unpleasant for the employees but also for customers and clients?  On the flipside, have you ever worked for a place where the culture was so positive that employees stayed for years and customers and clients became friends and partners? Dee Ann Turner, an expert on stewarding talent, says that “culture is the soul of the organization.” And incredible culture is built through a challenging mission. This is the “what.” What are we trying to achieve? What is the end goal? Whatever the mission of our current team or department, we also have an ultimate mission as Christ-followers! God has commissioned us to bring the lost and hurting to Him – including your bosses, coworkers, and employees. How are you living out your God-given mission at work?

Have you ever worked for a company or organization with a toxic workplace culture – the kind that not only made it unpleasant for the employees but also for customers and clients?  On the flipside, have you ever worked for a place where the culture was so positive that employees stayed for years and customers and clients became friends and partners? Dee Ann Turner, an expert on stewarding talent, says that “culture is the soul of the organization.” And incredible culture begins with individual care of those within the organization. One way to begin caring for the people you work with is to start simply praying for them by name. When you pray for someone, God changes your heart TOWARDS them and opens the door for you to show His love TO them. I challenge you to pray for your coworkers, employees, and bosses by name this week – it'll change everything.

Have you ever worked for a company or organization with a toxic workplace culture – the kind that not only made it unpleasant for the employees but also for customers and clients?  On the flipside, have you ever worked for a place where the culture was so positive that employees stayed for years and customers and clients became friends and partners? Dee Ann Turner, an expert on stewarding talent, says that “culture is the soul of the organization.” What does the soul of your current workplace look like and how can you become a force for positive change within it? If you're a manager, CEO, or leader – think of ways to foster a Christ-like culture in your area of impact. If you're an employee – think of one way to be a positive light to your coworkers and clients today.

Ryan interviews Dee Ann Turner who previously worked at Chick-Fil-A and now now helps companies create great company culture and keeping employees happy and engaged. Check out Dee Ann Turners website https://www.deeannturner.com Also...don't forget to check out our sponsors.... https://bifold.com https://suchnsuchmedia.com https://aaronoverheaddoors.com https://surewinder.com https://sommer-usa.com Also check out https://garagedooru.com if you want to grow as a business owner and individually. #garagedoors #companyculture #employeefirst #findemployees #recruiting We own rights for music through music bed --- Send in a voice message: https://anchor.fm/torsion-talk/message

In this episode, Dee Ann shares:The story behind how she came to make her entrance into the Chick-fil-a organizationHow she rose to the top as the very first female officer in the business and the lessons she learned along the wayHer pearls of wisdom on how to attract and retain the very best talentHow she tackled tough conversations and expectations with her teamThe importance of culture and community, and why you need to create advocates throughout your careerThe challenges she encountered as a female in a male dominated industryHow she balanced her career while raising a familyHow she confronted her own hesitancy of retiringHow her faith has been the foundation to it allGet ready to take copious notes as Dee Ann shares her years of wisdom and experience with us! Check out Dee Ann's website where you can order books, request her to speak at your event or to your organization, find links to her podcast, and explore all her content!https://www.deeannturner.com/

Dee Ann Turner is a 33-year veteran of Chick-fil-A, Inc, and was selected as the company's first female officer in 2001 and served as the Vice President, Talent and Vice President, Sustainability. During her long career, she worked closely with Chick-fil-A's founder, S. Truett Cathy, and other key leaders as an architect of their organizational culture. Today, she leads her own organization, Dee Ann Turner & Associates, LLC, focused on writing books and speaking to audiences on how to steward extraordinary talent. 01:18 What is one thing people might not know about you?02:45 In the book, you talk about Employment Value Promises. What are those and why are they important?03:53 Have you always bet on talent?04:36 What is the difference between a committed vs. Complacent Employee?07:42 What attributes were you looking for at Chick-Fil-A as Talent or Franchisees?09:58 What's the franchisee retention rate at Chick-Fil-A? 10:35 What's the difference between CFA and others?13:45 Is there a reason why other organizations don't invest in their people like Chick-fil-a?16:03 Who owns the culture in an organization?17:31 How important is mentoring?19:34 Is it also important to help others on the journey?20:37 What does loyalty mean to you? 21:50 Is loyalty a two-way street?Please fill out this survey: https://forms.gle/7ig267wFeyoLU2Xg7 Free Ebook***ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedIn***LISTENER SUPPORTSupport this show through Buy Me A Coffee***BOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ ★ Support this podcast on Patreon ★

In 2018, Dee Ann Turner was the Talent and Vice President of Sustainability for Chick-fil-A, Inc. The company selected Dee as their first female officer in 2001, making her instrumental in building and growing Chick-fil-A's well-known culture and talent systems. During her long career, she worked closely with Chick-fil-A's founder, S. Truett Cathy, and other critical leaders to architect their organizational culture. Turner was responsible for thousands of selections of Chick-fil-A Franchisees and corporate staff members. She authored a best seller, Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers (2019). Her newest book, Crush Your Career: Ace the Interview, Land the Job, and Launch Your Future released in March 2021. Today, she leads her organization, Dee Ann Turner & Associates, LLC, writing books, speaking to over 50 audiences per year, and consulting and coaching leaders globally. Additionally, she is an advisor to several non-profits, including Unconventional Business Network Women and Pure Hope Foundation. You can find her on her Peloton bike in her home outside of Atlanta or on her stand-up paddle board at Lake Hartwell in northeast Georgia when she is not traveling. We are so happy to have her join us and get her perspective on how we cultivate community at work.

On the newest episode of “In the Room w/ Todd Marksberry”, this week's guest is Dee Ann Turner, Founder & CEO of Dee Ann Turner & Associates, LLC. She walks us through her time at Chick-Fil-A, what sustainability looks like in human resources, why culture is critical for organizations, and more, including: The Leadership Corner (8:00 – 28:00): Todd and Dee Ann discuss how consistency was key to Chick-Fil-A's success in creating a culture based around providing the best customer service. They also talk about how building a culture around principles, not rules, allows employees to grow with the company.  The Curiosity Credenza (29:00 – 51:00): Todd and Dee Ann break down how making mistakes is unavoidable and being able to share those moments time with others will allow them to grow with you and learn from them. Dee Ann also shares pressing issues she sees in strategic areas in businesses around the country.  The Colors of Life (52:00- 59:00): Dee Ann humble-brags about her family and their accomplishments, and shares a little bit about her interests in organizations that focus on helping women and children. She also sheds light on her love of helping organizations understand their focus around human resource efforts.  Advice from the Experts (1:00:00 1:04:00): Dee Ann shares that in order to chase what brings you joy you have to “hold it all loosely and let it all come to you.” If you can't accomplish this, you will end up missing the things that are meant for you.  Enjoy listening to… In the Room w/ Todd Marksberry  

A former executive at Chick-fil-A, Dee Ann Turner brings a wealth of knowledge to our conversation. As the author of two leadership books, “Bet on Talent” and her most recent, “Crush Your Career," she is the kind of leader who lives out her words and serves in her calling of helping others find their purpose. In this episode, we cover how leaders can discover their own purpose, the importance of prioritizing culture on your team and with your guests, as well as the value in mentoring younger leaders at the start of their careers. Memorable quote: “The entire culture will have no credibility if the leader doesn't make decisions with the purpose as the filter.” (11:31)

This week we have the pleasure of speaking with Dee Ann Turner, former VP of Talent for Chick-fil-A.  Dee Ann was instrumental in building and growing Chick-fil-A's well-known culture and talent systems, responsible for selecting thousands of Chick-fil-A franchisees and corporate staff members. Under her leadership, Chick-fil-A enjoyed industry-leading employee engagement scores and became known for selecting the best talent in the hospitality business, maintaining a 95% retention rate for corporate staff and franchisees. She has also mentored and championed hundreds of people to discover their unique vocational callings and build careers they love. To learn more, visit her website at www.deeannturner.com The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees.  SouthState Bank, N.A. - Member FDIC

Today's guest is the one and only Dee Ann Turner.  She is a 2x Best-Selling Author, an Acclaimed Keynote Speaker, Podcaster, CEO, a 33-year veteran of Chick-fil-A, and she was selected as the company's first female officer in 2001 and served as Vice President, Talent, and Vice President, Sustainability.    In today's episode, we talk about calling -- what is it? Can your vocation/career be your calling? How are they different? We also chat about character & why it is the foundation for career and life success. Lastly, Dee Ann shares some tips on where to begin if you want to make a difference through your work and leadership, but you don't know where to start. Books by Dee Ann Turner:  Crush Your Career Bet On Talent Connect with Dee Ann at: Website: https://www.deeannturner.com/ Instagram: https://www.instagram.com/deeannturner/ Twitter: https://twitter.com/DeeAnnTurner Facebook: https://www.facebook.com/DeeAnnTurnerAuthor LinkedIn: https://www.linkedin.com/in/deeannturner Podcast: Apple Podcasts Link: https://podcasts.apple.com/us/podcast/crush-your-career/id1553498036 Google Podcasts Link: https://podcasts.google.com/feed/aHR0cHM6Ly9jcnVzaHlvdXJjYXJlZXIubGlic3luLmNvbS9yc3M?sa=X&ved=0CAMQ4aUDahcKEwiwz_bTs9vvAhUAAAAAHQAAAAAQBA Stitcher Link:  https://www.stitcher.com/podcast/crush-your-career Spotify Link: https://open.spotify.com/show/3w08mEP3BjKCltwTMhdxA7  

Joining Phil today is Dee Ann Turner, Former VP of Talent and Sustainability Chick-fil-A and Author.

The former Vice President of Talent at Chick-fil-A stops by the show to discuss how to, "Crush Your Career". Dee Ann Turner gives profound career advice from; how to interview and land the job to how to resign and leave the organization on a positive note.

The “Crush Your Career” podcast welcomes you into meaningful and practical conversations with industry leaders, self-starters, and change agents. Regardless of what stage you're at in your career, this 8-episode series will teach talent, like you, to become extraordinary by providing how-tos and tactical advice to survive and thrive in your career. Each Wednesday, host Dee Ann Turner, 35-year talent selection and management veteran, former Vice President of Talent at Chick-fil-A, and best-selling author, will be your guide to demystifying the modern job market. This podcast is a companion to Dee Ann's third book, Crush Your Career: Ace the Interview, Land the Job, and Launch your Future, out now! The first episode of Crush Your Career premiers on April 7, 2021   For more information on this episode including all resources and links discussed go to https://www.crushyourcareerbook.com

On this episode of Conversations with U we talk with Dee Ann Turner. Dee Ann served as Vice President, Talent, and Human Resources for Chick-fil-A, Inc., Dee Ann has discovered the secret sauce of selecting and retaining extraordinary talent, while cultivating a remarkable organizational culture. We chat with her on how talent selection impacts not only the organization but also customer loyalty and client success. This episode is packed full of nuggets of truth, including her 3 components of creating a remarkable culture and also a few things she looked for when selecting candidates.

Dee Ann Turner is a 33 year veteran of Chick-fil-A, Inc. Selected as the first female officer of the organization in 2001, she led Talent for over 20 years and most recently was Vice President of Sustainability. She is an Acclaimed Keynote Speaker, and CEO of Dee Ann Turner & Associates. Dee Ann is also a Two-time Best Selling Author of It's My Pleasure: The Impact for Extraordinary Talent and a Compelling Culture and Bet on Talent: How to Create a Remarkable Culture that Wins the Hearts of Customers. Her next book, Crush Your Career: Ace the Interview, Land the Job and Launch Your Future will release next April.

We are going to learn the two questions she ended every interview with and how can we integrate some of these philosophies into our own career.   DeeAnn is going give us sound advice as it relates searching for top talent and what we should look for when looking for a job.   The advice at the end is speaking to all of us, especially those  that lost their jobs as a result of Covid19!

The New Norm Podcast is focused on culture and leadership. Today with speak with best selling author and former VP of Talent from Chick Fil A, Dee Ann Turner.

Today, Heather is joined by former Vice President of Talent and Sustainability for Chick-fil-A, author, and speaker Dee Ann Turner. A 33-year veteran and the first female officer of Chick-fil-A, Dee Ann now speaks and writes about how to retain talent, hire well, and lead with impact. Heather and Dee Ann talk about how to take care of yourself and your employees during uncertain times, leading through crisis, navigating layoffs or preparing for job loss, the three C's of hiring and building a strong team, developing culture in an organization, advice for recent graduates, and so much more! 

Dee Ann Turner is a retired veteran of Chick-fil-A who spent 33 years rising to be one of the first female officers of this iconic company. Dee Ann started in HR before eventually leading the talent and franchisee selection and the sustainability division, in the last part of her career at Chick-fil-A. She also helped to design the talent systems and processes of the culture of Chick-fil-A, and in July 2018, Dee Ann ventured out on her own to start her own company. Today, she is an author, speaker, consultant and coach at helping organizations globally strengthen their organizational culture and talent systems.   In the second part of this two-part episode of The Culture Gap, Dee Ann sheds light on how she helped Chick-fil-A to design an intentional culture in which every single customer experience went above and beyond expectations, and how principles rather than rules helped make this possible. She also shares her wisdom about accountability, scaling for growth, and the intersection of customer and employee experience. Find out more about some of the many lessons she has reflected on in writing her three books. Welcome to Culture Gap.   Key Takeaways: [:45] Daniel introduces his guest for this episode — Dee Ann Turner. [1:26] People don't get behind rules, they get behind principles. What are Dee Ann's beliefs about rules and principles and how to balance them? [6:38] Dee Ann shares an anecdote about Chick-fil-A where putting rules over principles almost ended really badly. [10:54] What advice does Dee Ann have about knowing when to invest more effort into growing an employee vs. just calling it quits? [15:40] What distinguishes a customer experience from employee experience? What should CEOs know about the intersection of experience for customers and employees? [18:21] Dee Ann shares some anecdotes of how customer experience and employee experience were intertwined at Chick-fil-A. [23:25] What is Dee Ann's next book going to be about? [25:40] What are some common questions Dee Ann gets asked about corporate culture? [29:18] What wisdom would Dee Ann impart to her younger self?   Brought to You By: The Culture Gap Podcast THRUUE Podfly Productions   Learn more about: Dee Ann Turner Chick-fil-A Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers, by Dee Ann Turner It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture, by Dee Ann Turner S. Truett Cathy, Founder of Chick-fil-A The Culture Gap Podcast Episode: “Dee Ann Turner, Veteran of Chick-fil-A, Inc. (Part 1 of 2)”

Dee Ann Turner is a retired veteran of Chick-fil-A who spent 33 years rising to be one of the first female officers of this iconic company. Dee Ann started in HR before eventually leading the talent and franchisee selection and the sustainability division, in the last part of her career at Chick-fil-A. She also helped to design the talent systems and processes of the culture of Chick-fil-A, and in July 2018, Dee Ann ventured out on her own to start her own company. Today, she is an author, speaker, consultant and coach at helping organizations globally strengthen their organizational culture and talent systems.   In the first of this two-part episode of The Culture Gap, Dee Ann reveals some of her background and values that shaped her growing up, that she brought with her on her Chick-fil-A journey. She shares more about her 33-year journey through different departments in Chick-fil-A, and how culture played a part in the organization, from early on. Dee Ann also provides insights about finding the right big ideas, what it takes to keep alignment between strategy and culture, and what she learned from the founder of Chick-fil-A himself. Welcome to Culture Gap.   Key Takeaways: [:43] Daniel introduces his guest for this episode — Dee Ann Turner. [1:43] Who is Dee Ann? [3:02] What are some of the values that were imprinted on Dee Ann that she still carries with her today? [7:09] How did Dee Ann end up as a part of the Chick-fil-A brand? [11:39] Culture now is everywhere, but back then, what was Chick-fil-A's approach to culture? [12:57] What was Dee Ann's experience as a part of Chick-fil-A as the big ideas and culture were starting to take shape? What does it take to get the right big ideas and culture? [17:26] What was it like to be one-to-one in a room with Truett Cathy and what advice did he give Dee Ann? [20:44] Alignment is hard. What has Dee Ann learned about keeping alignment between the strategy and the culture at Chick-fil-A through growth? [26:03] What is the difference between culture and strategy?   Brought to You By: The Culture Gap Podcast THRUUE Podfly Productions   Learn more about: Dee Ann Turner Chick-fil-A Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers, by Dee Ann Turner It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture, by Dee Ann Turner S. Truett Cathy, Founder of Chick-Fil-A The Culture Gap Podcast Episode: “Ginger Hardage, Former Senior Vice President of Culture and Communications at Southwest Airlines (Part 1 of 2)” The Culture Gap Podcast Episode: “Ginger Hardage, Former Senior Vice President of Culture and Communications at Southwest Airlines (Part 2 of 2)”

Can remarkable workplace cultures grow and flourish through the power of stories? Discover the answer from a leader who helped make Chick-fil-A restaurants a true, ongoing success! With that, I want to welcome my guest on the podcast, Dee Ann Turner, CEO of her own consulting firm, Dee Ann Turner, LLC, and author of a new upcoming book, Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers. Dee Ann, so glad you can join us here on the Flourishing Culture Podcast.  Find full show notes here https://www.bcwinstitute.org/dee-ann-turner/

Dee Ann Turner's mother gave up a potential career as a lawyer to make a career out of raising her family, and she did an amazing job. Dee Ann says that her mother made sure she never went hungry, made their home a loving space, and led her to a faith in Christ — and everything that Dee Ann has done in her life has been created on that foundation. Dee Ann had a wildly successful career at Chick-fil-A, starting at the age of 21 and working her way up to vice president. However, landing an initial job at Chick-fil-A didn't come easily. When she first applied for a marketing and advertising position, the company said they didn't have anything for her. But then she experienced a moment of serendipity, or divine intervention: her husband helped a woman change her tire, found out that she was resigning from the advertising department of Chick-fil-A because of a family move, and suggested that Dee Ann approach them again. Dee Ann landed the job, although she actually ended up starting out in human resources, and this ended up being a perfect fit for her because she was responsible for selecting Chick-fil-A franchisees. Her initial question to applicants was always about their first job. She wanted a true entrepreneur; someone who, like Dee Ann, was willing to create a job for themselves. Dee Ann wanted to hear a story that reminded her of her own first job selling candy and drinks to kids on their way to the neighborhood swimming pool. But as much as she loved working at Chick-fil-A, Dee Ann came to realize she was doing the work that God gave her to do instead of the work that God made her to do. Now she is helping organizations build an extraordinary customer culture by selecting and growing extraordinary talent. Her new book https://www.amazon.com/Bet-Talent-Remarkable-Culture-Customers/dp/0801094364 (Bet On Talent) is based on the principle that decisions about people are the most important decisions a leader makes. “We are always enough,” Dee Ann says. “Our Creator created us to be enough.” Don't be a podcast junkie… Resources: https://www.deeannturner.com/ (deeannturner.com) Read: https://www.amazon.com/Bet-Talent-Remarkable-Culture-Customers/dp/0801094364/ref=sr_1_1?keywords=Bet+on+Talent&qid=1552837456&s=gateway&sr=8-1 (Bet On...)