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Welcome to today's AI Lawyer Talking Tech. In this episode, we're diving deep into the rapidly evolving intersection of law and artificial intelligence. From AI hallucinations causing liability minefields to the ethical considerations of AI in estate planning and the courtroom, the legal sector is grappling with unprecedented challenges and opportunities. We'll explore how law firms are strategically integrating AI, the critical need for cybersecurity, and the importance of addressing AI safety concerns while also highlighting the innovative ways AI is being used to enhance legal services.Lawyers impatient for firms to invest in technology and innovation20 Feb 2025Morningstar.comLawyers Of Florida-Based Morgan & Morgan Caught Citing Fake Cases Created By AI In Wyoming20 Feb 2025MSN United StatesSenators regroup after KOSA defeat19 Feb 2025The HillAI Hallucination Exposes Liability Minefield in the Future of Legal Work19 Feb 2025AllWork.SpaceAI Outlook 2025: Celebrating Client Innovation and Exploring Future Trends19 Feb 2025Loeb & Loeb LLPDelaware Court Delivers First Copyright Verdict on AI Training19 Feb 2025Schwabe Williamson & WyattImpact of Updated Data Breach Laws on Legal Practices19 Feb 2025Legal ReaderPrivilege Under Pressure: The Shifting Data Breach Investigation Landscape19 Feb 2025LexologyFrom Black Boxes to Best Practices: AI Ethics For Estate-Planning Attorneys18 Feb 2025WealthManagement.comEU accused of copyright loophole in AI Act, Smartphone ‘dark mode' drains batteries faster19 Feb 2025Tech DigestExclusive: SingleFile Raises $9M Series A to Expand Its Corporate Compliance Filing Platform19 Feb 2025LawSitesAI in Law Firms: Ethics Committees Are Clearing the Path Forward19 Feb 2025Sui Generis-a New York Law BlogAs AI increases its influence, what is the future of the law firm?19 Feb 2025Thomson ReutersSmart Software and Law Firms: Realities Collide19 Feb 2025Beyond SearchLondon-based Augmetec lands £2M to transform AI-powered corporate investigations19 Feb 2025Tech Funding NewsEssential Cybersecurity Strategies For Modern US Law Firms19 Feb 2025Forbes.comLaw firm restricts AI use as employee dependence grows – how can HR balance ethics and efficiency?19 Feb 2025PeopleManagement.co.ukFree Speech or Culpable Conduct? When Role-playing Chatbots Allegedly Harm Minors19 Feb 2025American Enterprise Institute“Selling AI to lawyers feels like trying to sell a Mercedes Benz S-Class to an Amish Farmer.”19 Feb 2025Legaltech on MediumTop Legal AI Platform Leya Rebrands as Legora, Unveils Agentic Research and Product Upgrades19 Feb 2025Legal Technology News - Legal IT Professionals | Everything legal technologyUnlock Your Potential: How Our Justia Webinars Empower Lawyers To Thrive in the Digital Age19 Feb 2025Legal Marketing & Technology BlogTop 10 Reasons NOT to Use AI19 Feb 2025Debevoise Data BlogNetDocuments announces new ndMAX Studio19 Feb 2025Legal Technology News - Legal IT Professionals | Everything legal technologyNobody wants to talk about AI safety. Instead they cling to 5 comforting myths19 Feb 2025RealKMAs AI increases its influence, what is the future of the law firm?19 Feb 2025Thomson Reuters InstituteGenerative AI Risks: Legal and Compliance Insights - Part 218 Feb 2025GenAI-LexologyLegal GenAI Pioneer Leya Rebrands to ‘Legora'19 Feb 2025Artificial LawyerLegal AI Startup Luminance Secures $75M to Advance AI-Powered Contracts19 Feb 2025Legaltech on MediumLegal Tech, AI, and Automating Our Brains: Striking the Right Balance19 Feb 2025Legaltech on MediumUpcoming EzeScan Webinar: Practical AI Solutions for Legal Professionals19 Feb 2025Legal Technology News - Legal IT Professionals | Everything legal technologyHelm360 Announces Strategic Partnership with BlindSpot Solutions to Drive Legal Tech Transformation in APAC19 Feb 2025Legal Technology News - Legal IT Professionals
3 Reasons Not to Hold a Grudge | Allow People to Be Who They Want & Choosing to Respond, Accordingly We all know that the "noble" thing to do is to let it go, yet why do most of us struggle to keep negative people, places, and circumstances skew our way of viewing the world. Oftentimes, it's the bitterness and resentment that stems from not letting things go, as in, holding our grudge that keeps us from changing for the better. Whether it be pride, ego, or principle, whether you're entirely justified or not, it's important to understand that having a chip on your shoulder, won't make you feel better... it'll probably make you feel worse. Here are aa few reasons to keep from holding a grudge, and always finding gratitude when people show you who they want to be, rather than as you think they should be. Do you have any questions? Send us an email: inquiries@spe-projectpurpose.com #mentalwellness #relationships #grudge 0:00 - 2:30 - Introduction 2:30 - 9:50 3 Reasons Not to Hold a Grudge 9:50 - Wrap Up *RESOURCES* - Finding gratitude from Failure: https://jenndrummond.com/blog/finding-gratitude-from-failure/ - I Am Grateful For My Failures: https://cwstoryteller.medium.com/i-am-grateful-for-my-failures-43034beac7ec For all topics related to renewing and rebuilding family, communities and relationships, check out our blogs! We post bi-weekly: https://www.spe-projectpurpose.com/blogs Make sure to come visit us, subscribe to the website, and join our Member's Area for more valuable content: *SOCIALS* Website: www.spe-projectpurpose.com Facebook Page: @ProjectPurposeSPE Instagram: @ProjectPurposeSPE or my personal account @realistrae Twitter: @Purpose_SPE Pinterest: @ProjectPurposeSPE If you'd like to read my research thesis, "ADHD: Is it a Social Construct or does it have a Neurophysiological Basis?" you can find it at the following address: https://rachellerealist.wordpress.com. I'm more than happy to answer your questions, feel free to send an email to: inquiries@spe-projectpurpose.com OUR AUTONOMY, SELF-EFFICACY, COMPASSION & SELF-CONCEPT WORKSHOPS ARE AVAILABLE (AGES 4-8, 9-13 & 14-17) BE SURE TO GO TO THE WEBSITE AND MAKE YOUR PURCHASE! Do you like the intro/outro music? Check out the artist on Spotify: Artist Name: Valdii Song Name: I Learn --- Support this podcast: https://podcasters.spotify.com/pod/show/projectpurposespe/support
In this episode of the Social Proof Podcast, David and Donni dive deep into the complexities of success, relationships, and personal growth. Tackling controversial topics like the meaning of being a "top-tier man" and the pressure on modern women, they break down societal expectations and the realities of reaching new financial heights. Subscribe to the Social Proof Podcast:Apple Podcasts: https://podcasts.apple.com/us/podcast...Spotify: https://open.spotify.com/show/6GT6Vgj...
Episode 38 of "Larry Elder -- We've Got a Country to Save" (Brought to you by my friends by investyrefy.com and Freedom Chat) Trump Trolls Biden Over Garbagegate; Media Erupts over Trump's MSG ‘Hitler/Nazi/Fascist Rally'; 50 Reasons NOT to Vote for Kamala; Is Mispronouncing ‘Kamala'... RACIST?; Kamala's Epic Beyonce Bait and Switch; Did Kamala Get into Law School Under a Program for ‘Disadvantaged' Students—Though Her Parents Were College Professors?!?; JD Vance Bodyslams CNN's Trump-hating Jake Tapper; Rappers Used to LOVE Trump.See omnystudio.com/listener for privacy information.
Reasons Not to Worry by Brigid Delaney
Food Allergy Made Easy | Food Allergy Safety Based On Experience and Research
Hey Food Allergy Mama, If you've been putting off introducing allergens & other new foods to your child—or if just the thought of doing so makes your heart race—you're not alone. As moms, we want to protect our kids from harm, and when you have a history of food allergies, it can seem like every new food could be a minefield. But research over the last few years shows that introducing allergens early could help protect your child from developing food allergies. How great would that be? In this episode, I'm sharing 5 reasons not to put off trying that new food. Grab your favorite drink, sit back, and stick with me—because by the end of this episode, you'll feel empowered and ready to face those new foods with a little less fear and a lot more confidence. I'm cheering for you! Corinna NEXT STEPS: Subscribe to this podcast, and give it a review. Your review makes the podcast easier to find for families that need it. Join the Get Over The Fear of Trying New Foods Workshop. Grab The Free Resources: Newly Diagnosed Checklist: https://www.friendlypantry.com/newly-diagnosed-with-food-allergies-guide Food Allergy Kids Empowerment Guide(for kids aged 2-7): https://www.friendlypantry.com/fa-kids-empowerment-guide Read The Blog: 5 Reasons Not to Avoid Early Allergen Introduction Listen to Related Episodes: 3| Introducing Allergens: 3 Game-Changing Steps For When You're Nervous 31| Should I Keep My Child's Allergen in My Home?: Food Allergy Information For Life Check out the resources mentioned in this show: LEAP Study Results
Brigid Delaney was at a unique point in her life and found herself looking for answers around life's deepest questions: What does it mean to be a good person? How do we stop letting the things out of our control rule our emotions? Can our anger be tamed? After learning more about Stoicism, Brigid decided to let the ancient wisdom from Marcus Aurelius, Epictetus, and Seneca guide her decisions for a year. While in Australia on tour, Ryan had the chance to meet Brigid in person and talk with her about why Stoicism resonated with her, how to successfully apply Stoicism to modern problems, and the common misconceptions around Stoicism being exclusively for men. To learn more about Brigid's experience, check out her book Reasons Not to Worry: How to Be Stoic in Chaotic Times. Brigid Delaney is the author of Reasons Not to Worry: How to Be Stoic in Chaotic Times and Wellmania: Extreme Misadventures in the Search for Wellness. Be sure to check out the Netflix series Brigid co-create, inspired by her book Wellmania!
Intro: Money spending, electric rates.6:14: Engines, different perspectives on energy development.10:45: There's no money in people being healthy, large companies that feed on each other. 15:41: Molly's second school board meeting was very eye-opening.23:30: Dark and oppressive feelings, spiritual battles and hymns of glory. Petra Phil Wickham31:02 “I'm with Him” vs. “He's with me” and the object vs. strength of faith.36:37 A model of the Lord's Prayer without it becoming rote 3 Reasons NOT to Pray the Lord's Prayer44:10: Incorporating the Lord's Prayer into the home.53:00: Show Close Too Busy to Flush Telegram GroupSend us a PostcardCanavoxPique Tea - Referral Link (it's super-delicious and healthy)Ledger Hardware Wallet - Referral Link (store your crypto securely!)
The Richard Syrett Show, August 12th, 2024 Subscribe to Richard's newsletter, "Why I Fight" Scroll to bottom of page https://sauga960am.ca/programs/the-richard-syrett-show Senior citizen has accounts terminated by Scotiabank apparently for criticizing DEI policy https://www.rebelnews.com/senior_citizen_has_accounts_terminated_by_scotiabank_apparently_for_critizing_dei_policy David Menzies, Rebel News Mission Specialist - Host of The Rebel Round-Up THE SMART MONEY Warren Buffett Just Sold Half of His Apple Stock. 3 Reasons Not to Panic https://www.fool.com/investing/2024/08/10/warren-buffett-sold-half-apple-stock-3-reasons/ Portfolio post mortem https://www.bnnbloomberg.ca/investing/opinion/2024/08/09/markets-have-you-rattled-it-might-be-time-for-a-risk-re-assessment-dale-jackson/ The Departure Tax – The High Cost of Quitting Canada https://www.moneysense.ca/columns/ask-a-planner/departure-tax-withholding-tax-for-non-residents/ Jonathan Wellum – President and CEO of Rocklinc Investment Partners 906-631-5462 info@rocklinc.com Federally-subsidized activists claim a Catholic group is a “hate movement” and that most haters are white people https://www.blacklocks.ca/blacklists-whites-catholics/ Two Jewish Charities Vetoed https://www.blacklocks.ca/two-jewish-charities-vetoed/ Cabinet must cut spending 15 percent, says a Canadian Chamber of Commerce submission to the Commons finance committee https://www.blacklocks.ca/want-chretien-style-cutbacks/ Tom Korski – Managing Editor of Blacklock's Reporter SUBSCRIBE: https://www.blacklocks.ca Free Speech is Now a Crime in Britain https://thenationalpulse.com/2024/08/07/chief-prosecutor-warns-dedicated-police-officers-are-scouring-social-media-to-arrest-people-for-retweets/ Leighton Grey Host of the Grey Matter Podcast https://twitter.com/GreyMatterConvo THE MORNING GUY Elon Musk to Interview Trump tonight on X British Authorities Threaten to Extradite and Punish Foreigners Reposting Video of Violent Clashes or Criticizing Mass Migration Marc Patrone, Host of ‘The Marc Patrone Morning Show' Weekday Mornings 8-11am Sauga 960 Learn more about your ad choices. Visit megaphone.fm/adchoices
Welcome to another episode of Press 1 For Nick! In today's episode, our special guest, David Avrin—renowned speaker, consultant, and author, talks about the complexities of crafting predictable customer journeys and the essential need for businesses to adapt to shifting customer preferences and conveniences. David shares personal anecdotes—like his frustrating experiences with self-checkout systems and inflexible company policies, including his challenges as a Hilton diamond member. These stories highlight the pervasive friction points in customer interactions and their profound impact on brand loyalty and trust. Through practical examples, such as Uber's seamless user experience and the pitfalls of long sales pitches, David explains how businesses can gain a competitive edge by making the customer journey ridiculously easy. From simplifying returns and trials to adopting modern payment methods, David and Nick underscore the critical need for companies to walk in their customers' shoes and continuously evaluate their ease of navigation. So, tune in as David and I reveal the secrets to making it easy for customers to do business with you—a crucial step for success in today's competitive marketplace! ABOUT NICK GLIMSDAHL Subscribe to my weekly newsletter Find me on Twitter Find me on LinkedIn *** LISTENER SUPPORT Purchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive Guide Apparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A Coffee *** BOOK RECOMMENDATIONS: Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY: VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES: Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Mix Top 6: Reasons Not to Date Wolverine 8/5/24 Learn more about your ad choices. Visit megaphone.fm/adchoices
Mix Top 6: Reasons Not to Date Wolverine 8/5/24 Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
✏️ Learn How to Make Good Work AND Please Your Clients — Take The Six Stages of Illustration: https://skl.sh/4cCTxEH— Use this link to get 30 days of free membership on Skillshare. Have you ever been asked by a friend or family member to do some work for them? Perhaps to illustrate a "quick" birthday card for someone's boyfriend or "whip up" a little logo for their start-up coffee truck? While it seems like a no-brainer — of course you should share your creative gift — if you've ever actually gotten into it, you may have noticed it's not all fun and games.In this episode, we tackle a question many creatives grapple with: should you work for your friends (and family)? Combining personal and professional relationships can be a double-edged sword, offering both unique advantages and significant challenges. We explore both sides the debate — FOR and AGAINST working for friends — and then, I'll give you 7 tips to help set you up for success (and safety) for those times when you decide to go ahead and do it. HOW TO SUPPORTThank you for listening/watching!01 — Share this episode/podcast with a friend.This is the single most effective way to help grow this podcast.02 — Support me on Patreon at http://patreon.com/tomfroese$8 Drawing Buddies gain exclusive access to my monthly Draw With Me meetups.Join for as low as $3 to get 20% off my 1-on-1 coaching sessions03 – Take my Skillshare classes!Visit http://tomfroese.com/teaching to find links to all my classes. Use these links and get 30 days of free membership on Skillshare!04 – Subscribe to my Substack NewsletterNever miss an important update. Sign up at https://mrtomfroese.substack.com SKILLSHARE CLASSES MENTIONED Now's a great time to finally check out Skillshare while supporting this podcast in a major way! Get 30 days free membership with these links.The Six Stages of Illustration: Leading Clients Through Your Art — https://skl.sh/3LxzI4I IN THIS EPISODEIntro: Should You Work for Friends and Family?How to SupportPart 1: Reasons NOT to Work for Friends and FamilyPart 2: Reasons TO Work for Friends and FamilyPart 3: Seven Safety Tips for Working With Friends PODCAST TEAM/CREDITS Mark Allan Falk, Audio/Video Engineerhttps://linktr.ee/semiathleticAll Music, including Theme Song and Cues by Mark Allan Falk. FIND ME ELSEWHERE www.tomfroese.com
Transforming The Toddler Years - Conscious Moms Raising World & Kindergarten Ready Kids
May 14, 2024 Transforming the Toddler Years- Episode 141 2 Reasons Not to Say "Stop Crying" to Your Kids Join Cara in this episode, where she details why we should try not to tell our littles to "stop crying". She shares real examples of what we can say instead, while we hold space for our toddlers big emotions. It's not too late to join the Spring cohort of like-minded parents looking to make massive transformations with their littles! Today is the FINAL day to register and transform the toddler years! Find all the information at www.caratyrrell.com/transform. About Your Host: Cara Tyrrell, M.Ed is a Vermont-based Early Childhood Educator, Conscious Parenting Coach, and the founder of Core4Parenting. She is the passionate mastermind behind the Collaborative Parenting Methodology(™), a birth-to-five, soul and science-based framework that empowers parents to maximize their child's early learning while raising fantastic human beings who succeed in school and life. While teaching preschool and Kindergarten, she noticed her students knew their ABC's and 123's, but struggled with their social, emotional, and interpersonal skills. At drop-off, parents would say, “We're so glad that you are their first teacher”, but she knew she wasn't -- their parents were! This realization led to her professional pivot as an online Early Childhood Parent Educator and Coach. Cara has embraced her role as a thought leader and fierce advocate for Pandemic parents raising the COVID Generation (GEN-C). Through keynotes, teacher training, and her podcast, Transforming the Toddler Years, she's teaching the 5 Executive Functioning Skills kids need to navigate our ever-changing world. Cara holds degrees in American Sign Language (ASL) and Linguistics and a Master's degree in Education. She lives in southern Vermont with her two nearly grown-and-flown daughters and a husband who is her biggest cheerleader. Ready to raise world-ready kids who change the world? Visit www.caratyrrell.com to begin your Collaborative Parenting journey! --- Send in a voice message: https://podcasters.spotify.com/pod/show/core4parenting/message
Welcome to another episode of Press 1 For Nick! Today, we have an interesting conversation with the banking maestro himself, Anton de Wet, Chief Client Officer at Ned Bank Retail and Business Banking. With a career that dates back to 1986, Anton is no stranger to pioneering strategies that revolutionize customer experiences in banking. He unpacks the art of crafting client-centered cultures and reveals how organizations can successfully build robust design capabilities that truly resonate with clients' needs. Get ready to dive into the world of iterative design, rigorous testing, and the marriage between customer experience outcomes and tangible business results. Anton also sheds light on the critical role of AI in enhancing service delivery within the contact center and the imperative of continuous adaptation to stay aligned with changing client expectations. But that's not all. He opens up about the best practices for communicating the value of client experiences, transforming customer feedback into actionable insights, and implementing consistent customer experiences across various channels. His seasoned perspective will provide invaluable insights to those new to the client experience space or feeling overwhelmed by the challenge. So, press play, lean in, and let's decode the pixie dust and fairy tales behind crafting a successful customer experience with Anton de Wet. Stay tuned! ABOUT NICK GLIMSDAHL Subscribe to my weekly newsletter Find me on Twitter Find me on LinkedIn *** LISTENER SUPPORT Purchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive Guide Apparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A Coffee *** BOOK RECOMMENDATIONS: Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY: VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ SPONSORING OPPORTUNITIES: Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message
Does everyone have a vocation? How do I know what my vocation is? Can I say no to God's call? What if I make the wrong choice?In this episode, we discuss what it means to live out our call to holiness and apostolate in a unique, personal way. Support us on Patreon!Contact the podcast: crashcoursecatholicism@gmail.com.Instagram: https://www.instagram.com/crashcoursecatholicism/References and further reading/listening/viewing:1 Thessalonians 4:3Mark 16:15Pope Francis Gaudete et Exsultate. "Message of his Holiness Pope Francis for the 61st World Day of Prayer for Vocations"Opus Dei, "What is vocation? Does everyone have a vocation?"Ascenscion Presents"Discern Your Vocation with One Simple Hack""Discerning a Vocation to the Priesthood and Religious Life""I Will Follow—Two Catholic Priests' Vocation Stories""5 Common Discernment Traps and How to Avoid Them (feat. Fr. Gregory Pine, O.P.)""Reasons NOT to Discern Religious Life (feat. Stacey Sumereau)""How to Discern Pretty Much Anything"Fr. Columba Jordan CFR, "3 Steps to Discern Your Vocation"Fr. Mike Schmitz "What's My Vocation?""How Do I Know if I Made the Wrong Choice?""Discernment 101""The Key to Discernment""4 Helpful Rules for Discernment"Thomas Keating, Crisis of Faith, Crisis of LoveGeorge Boronat, Going on VocationUSCCB, "Forms of Consecrated Life"Catholic Answers, "Do You Have a Vocation?""Celibacy is a Gift"Pints With Aquinas, "Discerning your Vocation?"Pray Like a Girl, "5 Reasons You Should NOT Discern Religious Life"
Recorded: Feb 18th, 2024 / Published: March 24th, 2024- Text your questions and comments to 865-268-4005 or visit the Krypt at https://kuldrinskrypt.com. - In this episode, Mayfair and I are talking about the somewhat controversial topic of not joining or being involved with your local BDSM scene.- Rules to Love By: (https://inclusionwoodworks.com)Safe, sane, consensual, and informedKNKI: Knowledge, No Intolerance, Kindness, Integrity“Submission is not about authority and it's not about obedience; it is all about relationships of love and respect.” -Wm. Paul Young- “Top 10 Reasons NOT to Join Your Local Community-S05E23?”We realize that all communities have their own ups and downs and overall cultures. We are not saying that all communities have all, some, or any of these issues. We are speaking generally.10: Bad vibes: Pay attention to your intuition (Ben)9: Unsavory activities: Drugs/drinking (Ben)8: People not taking no for an answer: (Jon)7: Lack of education (Jon)6: A culture of pressuring people to go further than they are comfortable or want. (Ben)6A: Culture of “breaking slaves and subs”5: Lack of education by partner (Daddy's Princess)4: Partner's feelings about the safety of your relationship (Daddy's Princess)3: Predators and the protection of predators by the community2: Relationship issues1: People are crazyImportant Links:Full show notes: https://kuldrinskrypt.com/522National Suicide Hotline: 1-800-273-8255NCSF Kink Aware Professionals: https://www.kapprofessionals.org https://kuldrinskrypt.com/silentcommunication https://KuldrinsKrypt.com/survey https://kuldrinskrypt.com/TeePublic Show Producers (Updated Dec 1st, 2023):Become a show producer: https://KuldrinsKrypt.com/Patreon Make a one-time donation: https://KuldrinsKrypt.com/PayPal Snail mail a donation or gift:Kuldrin Entertainment257 N. Calderwood Rd. #168Alcoa, TN 37701- Benefactor ($2,000/month): - Pro Producer ($100/month): - Master Producer ($50/month): - Executive Producer ($25/month) Junicornsangel, Johnny Ferrell, Rei Webb, Haru Webb, DarlingTN and Sarge, Kyro, and ExploringMermaid- Sr. Producers ($10/month): Trouble113, Alexandria, babylove&T-Rex, Daddy Steve, KJ, Atsila, Ben, TrinityFae, Iamar Kinhawk, gentleman_sadist, LovelySunshine, Nik and Marie- Producers ($5/month): Kainsin, ThatPlace in OK City, Knot_the_Daddy, Hadea, MBRpoodle, Baddogbad & Subx13, LilyChaos, Katnipmeow, WyldThyme & Deacon Sean, CheeryQuery, Rabbit, ArchAngel, Jon Shaw, Sekhmets_Shadow, Grizzled Yeti & Yoza, FetishArtist, SirBNice, Neon, Dan & Dawn from Erotic Awakening Podcast, Black Angel, Sir RJ Recife, Nix_09, Officer Davis, Finn, Pepa, KinkyyJay, Daddy's Princess, Kayla, Valfreyja, and Maria- Jr. Producers ($1/month): K-2SO, Rope Aficionado, Gator & Gizmo, Lexa, Meg, Astridinchains, littlebear22, and TeaVendors I know, like, trust, and use: (None of these are podcast sponsors.)- http://bdsmcontracts.org Coupon code: kuldrin20 for a 20% discount on all purchases.- http://whippingstripes.com - My personal maker of most things leather and paracord impact toys.- https://www.etsy.com/shop/TorridTimber - Fine fetish furniture and accessories- https://www.etsy.com/shop/TheCraftyHedonist - Dark Delights Shops: https://darkdelightsshop.com/ (Watch my product review of them: https://kuldrinskrypt.com/DarkDelightsShop)Contact info:Email: MasterKuldrin@gmail.comFetlife Group: https://fetlife.com/groups/159275Twitter: @MasterKuldrin https://twitter.com/MasterKuldrinPatreon: kuldrinskrypt https://www.patreon.com/KuldrinsKrypt
"Update-a-phobia". When do potential bugs in new system software updates outweigh the safety of new security patches? Apple faces a class action lawsuit that complains about its iCloud and backup limitations. And what will the iOS landscape look like if Apple has to permit third-party app stores throughout the world? Show Notes: Twentieth Anniversary Macintosh macOS Sonoma 14.4: Reasons Not to Update Apple: Manuals, Specs, and Downloads Apple hit with class action lawsuit over iCloud's 5GB limit We're one step closer to a global cybersecurity standard for smart home devices Complying with the Digital Markets Act Apple worries DMA has lowered the cost of iPhone exploits Intego Mac Premium Bundle X9 is the ultimate protection and utility suite for your Mac. Download a free trial now at intego.com, and use this link for a special discount when you're ready to buy.
#413: Are foods before one just for fun…or does it really matter which foods we offer our baby? Saying food before one is just for fun is catchy…but confusing. In this episode we break down the idea about just having fun vs. intentionally picking foods for a reason before babies turn one. Shownotes for this episode are here: https://blwpodcast.com/413
#413: Are foods before one just for fun…or does it really matter which foods we offer our baby? Saying food before one is just for fun is catchy…but confusing. In this episode we break down the idea about just having fun vs. intentionally picking foods for a reason before babies turn one. Shownotes for this episode are here: https://blwpodcast.com/413
The Richard Syrett Show, March 1st, 2024 Mulroney... a great prime minister, cursed with a Laurentian flaw - Nigel Hannaford, Opinion Editor of The Western Standard Ontario's review of harmful DEI workshops all smoke and mirrors - Sue Ann Levy, True North Our Families Not Safe Until Trump's Law and Order Returns - Judd Dunning, Host of "Unapologetic with Judd Dunning" on KABC AM 790 in Los Angeles, author of 13 1/2 Reasons NOT to Be a Liberal. OPEN LINES TALKIN' TROUT - Mike Karafilidis, Play-By-Play Announcer with The Mississauga Steelheads THERE'S SOMETHING HAPPENING HERE - Greg Carrasco – Host of “The Greg Carrasco Show” Saturday 7-9am Sauga 960 Liberal MP says Auto Makers Responsible for Curbing Car Thefts Learn more about your ad choices. Visit megaphone.fm/adchoices
Many are waiting longer to have kids. And then they are having fewer kids. And then some are opting not to have kids at all. In this episode, we explore the main reasons why people aren't having kids and give some responses to each of these reasons. The post Responses to Reasons Not to Have Kids appeared first on Life Bible Fellowship Church.
Hi friends, welcome back to the Dancer's Choice Podcast. This week, Riley sits down to open up about her mental health journey and share a message that has been weighing on her heart for quite some time. With many dancers struggling with mental health and our industry starting to advocate for the mental wellness of dancers, Riley wanted to share the life-changing question and biggest game-changer she found in her healing journey. Listen in for 3 Reasons Not to Neglect Your Faith/Spirituality as a Dancer
J.J. Peterson - StoryBrand Chief of Teaching and Facilitation at StoryBrand and Co-Author of the Book, Marketing Made Simple [Marketing] ABOUT NICK GLIMSDAHL Subscribe to my bi-weekly newsletter Find me on Twitter Find me on LinkedIn LISTENER SUPPORT Purchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive Guide Apparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A Coffee BOOK RECOMMENDATIONS: Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY: VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES: Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message
Overview: In this episode, Garry Ridge discusses the importance of servant leadership and tribal engagement in achieving success. He talks about the attributes of tribalism, such as learning and teaching, belonging, values, and specialization, and how these can be applied in modern organizations. He also shares his thoughts on the role of a tribal leader and the values he looks for in hiring people. Highlights: "I am committed to the task of servant leadership in that I am here to help others succeed." "One of the biggest desires we have as human beings is to belong." "Tribes had values. What are the values there for? To help protect people and set them free?" "Some tribe members are better warriors, and others are better builders, and others are better sales people, and some are even good customer service people." "Doing the right thing is most important." Links: WD-40 careers page: https://wd40company.com/careers/current-opportunities/ Call to action: If you enjoyed this episode and want to learn more about servant leadership and tribal engagement, check out the WD-40 careers page and see if there are any opportunities that align with your values and skills. ABOUT NICK GLIMSDAHL Subscribe to my bi-monthly newsletter Find Press 1 For Nick on YouTube Find me on Twitter Find me on LinkedIn LISTENER SUPPORT Purchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive Guide Apparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A Coffee BOOK RECOMMENDATIONS: Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY: VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES: Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message
Episode 36: Jace and Laura talk about that Cosmopolitan article promoting Satanic Abortion rituals, why people should adopt instead of using surrogacy, and why women should stop worrying and learn to love their postpartum bodies. Notes: 117 Reasons Not to Have Kids Article Cosmo's Satanic Abortion Article --- Send in a voice message: https://podcasters.spotify.com/pod/show/freestate/message Support this podcast: https://podcasters.spotify.com/pod/show/freestate/support
In today's episode, we have the pleasure of having a special guest, Geralyn Gaines, Guest Experience Immersion Manager at Ford Motor Company.Join us on this episode of the Press One podcast as we speak with Geraldine Gaines, the Guest Experience Immersion Manager at Ford Motor Company. Geraldine shares insights on enhancing the guest experience, the importance of diversity and inclusion, and the evolution of customer expectations in the automotive industry.In this episode, we'll cover:- The role of the Guest Experience Immersion Manager at Ford Motor Company- Why it's important for dealerships to reflect the diversity of their local communities- The shift from viewing customers as transactions to treating them as guests- Strategies for enhancing the guest experience, including Four Pass Rewards and remote service options- The use of Net Promoter Score to measure customer advocacy and satisfaction.Get ready to be inspired and gain the knowledge you need to elevate your own guest experiences!__________________________________________________________________________________________________________________________"They want somebody who can relate. They want to talk to somebody who can relate to them and that can best serve their needs." [00:02:45]"We want to be able to attract people to our brand by providing them with these very unique experiences." [00:06:38]"If it takes that little extra time with the guests, they'll rave about you, and you'll bring in even more business." [00:19:10]"Guests want convenience." [00:20:59]"I love hospitality. This is my dream job." [00:22:12]ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message
Gene Smith serves as Senior Vice President and Athletic Director for The Ohio State University.Smith is a former student-athlete and coach who has earned a reputation for advocating for student-athletes and increasing the support they receive. Smith was intimately involved in the crafting of new Name, Image, and Likeness (NIL) NCAA legislation and was a fierce advocate for student-athletes to have the opportunity to train and compete during the pandemic.What is NIL? [2:05.169 - 3:33.105]What is the Average Student-Athlete Debt at OSU? [4:17.541- 5:53.288]It seems like a lot of Colleges/Universities are stretching the boundaries when it comes to NIL, so How is the NCAA making sure everyone playing "in bounds" per see?I heard Ryan Day, who is the Head Football Coach at Ohio State, Ryan Day, say that it will take about 13 million dollars to keep the roster intact. Which is a lot of money, which means a lot of responsibility, so how are you prepping the student-athletes at OSU for NIL when it comes to financial literacy, taxes, business plan, etc.?The recruiting process is crazy now, where these athletes are deciding on a school that is the highest bidder, so what is OSU doing to make sure you're not falling into that trap and staying true to your standard of excellence?It isn't only about bringing in the best talent, but retaining them year over year, especially with the new rules with the transfer portal. What can OSU do to minimize this risk of players transferring?Does this align with the Circle of Care?One of those pillars is mental health. You have 4 full-time sports psychologists now. How has the impact been on your athletes? What book or person has influenced you the most in the past year?If you could leave a note to all collegiate athletes interested in OSU, what would you say?ABOUT NICK GLIMSDAHLSubscribe to my bi-monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Episode Highlights:In this episode, we sit down with the brilliant Sean Albertson, the author of the highly acclaimed book on customer experience and operational metrics, "Rocks."Sean Albertson takes us on a journey to understand the concept of effortless or frictionless customer experience. Focusing on identifying and removing the "rocks" that hinder the customer journey, he teaches companies how to deliver exceptional experiences that drive customer loyalty and satisfaction.Throughout the episode, Sean Albertson emphasizes the importance of understanding the customer experience and leveraging data to determine the most critical challenges. Interestingly, he highlights that sometimes, these challenges may not be the highest volume ones. He delves into the role of AI and data analytics in digging deeper and uncovering hidden obstacles that lead to higher churn rates.Timestamp Overview:[00:03:03] Leadership drives Jeep over rocks, customer experience.[00:04:09] Customer service now more complex than before.[00:08:15] Measurement matters, but prediction is key.[00:13:33] Agent complaints, customer experience, measure satisfaction.[00:14:21] Transformational organizations focus on change and effort.[00:20:01] Resolution biggest predictor, high effort, lack of containment, operational metrics, journey and text analytics, AI in conversation.[00:21:02] Using AI effectively requires understanding and traditional research.[00:27:01] Technology amplified reporting for data-driven resolution.[00:28:19] Closing the loop, predicting high effort, proactive response.[00:30:58] Delighting customers through proactive problem-solving.[00:35:41] AI tools enable real-time conversation summarization.[00:38:38] Knowing problems but not taking action is insanity[00:42:23] Shrapnel of bad experiences affects consumer loyalty.[00:45:10] Connect with Sean, share episode, focus on experience.ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Episode Highlights:In this episode, Michael Tingey will be sharing his insights and experiences in the golf industry. He began his journey in the golf industry while still in college. Working as a sales associate at Uinta Golf in Utah, he sold golf clubs while pursuing his degree. As he approached graduation, Michael had offers from various industries but realized that his passion lay in golf. He will take us on a journey through his career at Ping, a renowned golf company, and highlight the key elements that contribute to their success. Join us as we talk about the importance of humility, effective communication, and taking responsibility for mistakes.Get ready for an engaging conversation filled with valuable lessons and anecdotes that will leave you wanting to know more about the world of golf. So, let's press play and get started with our conversation with Michael Tingey."Finding your passion: 'I realized I love the golf industry and maybe I can make a career out of this.'"— Michael 01:06Prioritizing Workload: "I learned the importance of balancing my workload and prioritizing the tasks that I have working full time and going to school, I had to juggle a lot of things and make sacrifices."— Michael 03:12Customer Service Excellence: "Service is really part of our mission, and one of the things we try to do is empower our representatives to be able to handle any experience or any situation that comes their way."— Michael 09:20Word-of-Mouth Marketing: "You gave us a tour. A couple of weeks ago, we had an incredible experience. We loved learning about the history of Ping. Because of that experience, I've now shared the story with all of my golfing buddies, and my family. I've shared the pictures and even went and got a custom fit for a set of I 230 irons and a hybrid. And really, I mean, isn't that what it's all about?"— Michael 12:25 The Importance of Custom Fitting in Golf: "Yeah, fitting is an essential part of the game, and we strongly recommend that every golfer get custom fit for their clubs."— Michael 13:58Custom Golf Club Fitting: "Every swing is unique. Every person is unique and we have to create tailored individual experiences for every person that comes to get custom fit in that interview."— Michael 15:10Golf Club Fittings: "We have our online web fit tool and... we've been able to develop an algorithm that allows us to get a pretty accurate fitting based off of the input that you put in."— Michael 18:03 The Importance of Culture and Employee Satisfaction at Ping: "When you hire the right people and get the right people into the right positions, that's where success comes."— Michael 21:06Ping's Remarkable Employee Loyalty: "It's not uncommon to see people have been here 30, 35, 40 years throughout the campus."— Michael 24:02The Importance of Employee Feedback: "And I think as we listen to our employees, that's how we're going to gain those insights."— Michael 26:28ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books:Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Mr. Finer shares 6 reasons not to do FI Episode 2465: 6 Reasons Not to Do FI (Why FIRE May Not Actually Be Useful For Everyone) by Mr. Finer on Downsides of Financial Independence Mr. Finer is a normal salaried employee who achieved FI with no side hustle or other income sources. After spending a decade without any plan, he started pursuing FI in his 30s, and achieved it at 40. He created his blog to share experiences, mistakes, successes, benefits, positives, and negatives from his journey. The original posts are located here: https://mrfiner.com/6-reasons-not-to-do-fi-why-fire-may-not-actually-be-useful-for-everyone/ Visit Me Online at OLDPodcast.com Interested in advertising on the show? https://www.advertisecast.com/OptimalFinanceDaily Learn more about your ad choices. Visit megaphone.fm/adchoices
Episode Highlights:Alex Sheridan, Founder of Impaxs, a marketing company that helps B2B companies build world-class brands, and attract clients through video content.He is an expert in strategy training and coaching for small to medium-sized companies, as well as providing top-notch video editors for businesses. With a keen eye for identifying opportunities and leveraging the power of video content, Alex has helped numerous companies develop custom strategies and execute them with remarkable success. Today, we dive deep into the world of video content, exploring why it's a game-changer, how to overcome insecurities and the impact it can have on building personal brands and growing businesses.Key Highlights:- Strategy training and coaching, providing video editors- Assistance provided: developing custom strategies, execution, training employees, hiring content teams- Video editor service: recruiting agency supplying full-time video editors- Importance of video content and its potentialPrimary Topic: Getting Started with Video Content- Starting from zero followers- Video content consumption trends- Attracting prospects and pivoting business through video- Emphasizing the importance of taking initiative and getting started- Persistence and improvement for success- Success of top personal brands using video consistentlyPrimary Topic: Barriers to Creating Video Content- Insecurities and fear of judgment- Worries about negative comments and lack of valuable content- Fear and insecurity as main barriersPrimary Topic:: Observing Trends and Innovating- Evolution of video creation from square videos to short-form vertical videos- Importance of staying informed about trends- Trying new concepts and stepping outside comfort zone- Testing and adapting content strategiesPrimary Topic: Video Content Strategy- Looking internally and identifying unique perspectives and values- Considering target audience insights- Establishing core content pillars- Using different channels for distribution- Creating high-quality content and developing workflows- Building a content bank for consistent postingPrimary Topic: Video as a 24/7 Sales Rep- Positioning video content as a sales representative- Custom testimonial videos for selling products/services- Providing value and demonstrating expertise on social media platforms- Attracting potential customers and building trust- Converting prospects through video contentABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guest's book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Anne Pritz, a former aspiring veterinarian, had her career aspirations change to focus on the food industry.Anne's career path has since been dedicated to working with various food brands, both domestically and internationally, with a focus on supporting franchisees in growing and establishing profitable businesses. She finds immense fulfillment in assisting franchisees and jumped at the opportunity to develop Bobby's Burgers by Bobby Slay into a franchise model. Anne recognizes the potential of expanding Bobby's Burgers nationwide and eventually internationally and is excited to bring this beloved brand to neighborhoods around the world.[00:01:50] Early aspiration to be a vet; now food-focused career supporting franchisees.[00:03:39] Bobby's Burgers expanding to non-traditional locations, and franchises.[00:06:49] Training and listening are essential for success.[00:12:02] Established businesses match our criteria and culture fit. We learn from established operators and grow.[00:16:25] Leveraging Bobby Flay to attract repeat customers.[00:20:26] Training ensures consistent, visually compelling food marketing.[00:23:20] Leverage tools, influence trends, and use consumer insights.[00:25:55] Breakthrough content is crucial for attention. Advertising, AI, and technology play a role.[00:28:20] Secret ingredients: franchisees, operators, menu, training, support.ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Kerry Bodine is the co-author of Outside In and a globally recognized customer experience expert. She founded Bodine & Co. in 2014 on the belief that unified and profitable customer experiences must be built from within — and that requires new ways of working and thinking. 0:41.206 People might know about you 2:45.090 - 5:17.354 Why CX must be built from within the organization 6:16.947 - 7:37.675 Don't make decisions based on flawed assumptions 8:15.106 - 9:17.159 Tell Stories to Solve Problems 9:46.294 - 11:03.806 The best way to deliver information is through aggregate/real-life storytelling 11:23.246 - 15:03.345 Get buy-in across the organization by showing how CX impacts business outcomes 17:25.918 - 20:20.225 Most companies think they deliver a great experience, but customers don't agree. How can they know for sure? 21:27.869 - 22:28.164 Has your organization delivered on your Mission, Vision, Values / Brand Attributes? 23:13.948 - 26:01.928 How to get in front of relationship management ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
In this episode, we delve into the remarkable life and wisdom of Horst Schulze, a true luminary in the hospitality industry and a founding member of The Ritz-Carlton Hotel Company. Horst Schulze's profound insights have not only shaped the luxury hospitality landscape but have also empowered individuals and organizations to strive for excellence in every endeavor. Join us as we uncover the essence of excellence through the lens of a visionary leader.Episode Highlights: The Early Spark: Ever wondered where Horst's passion for the hotel industry originated? Discover the childhood inspiration that fueled his lifelong dedication. The Two Sentences that Changed His Life: Explore the pivotal moment when a Maitre d' imparted invaluable wisdom, leading Horst Schulze on the path to excellence. The Origin of The Ritz-Carlton: Unearth the fascinating story behind the birth of The Ritz-Carlton and how it revolutionized the world of luxury hospitality. Mindset Mastery:Learn how shifting his mindset and striving for excellence played a pivotal role in Horst's remarkable career growth. The Power of Emotional Events: Understand why significant emotional events are catalysts for behavioral change and personal growth. The Maitre d' as a Role Model: Discover why the Maitre d' became an enduring source of inspiration and guidance in Horst Schulze's life. The Ritz-Carlton's Golden Standards: Explore the secret behind The Ritz-Carlton's success – laminated cards defining their Vision, Mission, Credo, and 20 gold standards. Making Tough Choices: Delve into the difficult decision Horst made when he had to part ways with his best friend in the pursuit of unwavering standards. Creating a Sense of Belonging: Learn why Horst believes in not just hiring employees but selecting them, fostering a culture of belonging within an organization. The Power of Empowerment: Understand how empowering employees is the cornerstone of building trust and delivering exceptional customer service. Letters of Gratitude: Hear the heartwarming story of how Horst still receives weekly letters from employees, a testament to the lasting impact of his leadership. Striving for Personal Excellence: Get inspired by Horst's advice to all customer service representatives and individuals seeking excellence. Join us as we journey through the life and insights of Horst Schulze, a true advocate for excellence, and discover how his wisdom can shape your path to personal and professional greatness. Excellence is not an accident; it's a choice we make every day.ABOUT NICK GLIMSDAHLSubscribe to my monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Join us on this enlightening episode of Press 1 For Nick as we sit down with Jason Cutter, CEO of Cutter Consulting Group, a renowned expert in mindset and scalability. With an unconventional background in Marine Biology, Jason has not only defied expectations but also redefined success in sales and team building. Through his books, podcasts, and client work, he's on a mission to unlock the secrets to closing deals, increasing earnings, and achieving scalable results.Episode Highlights: Unveiling the Sales Journey: Dive into Jason's personal story and discover how he ventured into the world of sales, despite lacking a traditional sales background. Redefining Perceptions: Explore the intriguing question of whether Jason, like many, once considered "Sales" to be a taboo word and why perceptions around it often need to change. The Evolution of Sales: Gain insights into how the landscape of sales has evolved since Jason's entry into the field and what that means for today's sales professionals. The Crucial Focus on Sales Experience: Understand why the Sales Experience takes center stage and why it's a pivotal factor in achieving success in the world of sales. Join us for a captivating conversation with Jason Cutter, a visionary leader in the realm of sales and scalability, and uncover the transformative power of focusing on the Sales Experience. Discover how you can close deals with finesse, boost your earnings, and create a sustainable path to success. It's time to redefine your perspective on sales and elevate your game.ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books:Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Episode Highlights:Brad Haley, the Chief Marketing Officer at Dave's Hot Chicken shares his journey with Dave's Hot Chicken, from starting as a consultant to becoming the CMO. He discusses the challenges of maintaining the brand's unique identity and quality as it grows rapidly. Brad emphasizes the importance of authenticity and organic content in their marketing strategy, relying on passionate followers and influencers who genuinely love the brand. He also shares lessons and strategies he has learned throughout his marketing career, including the significance of taking bold risks and being a business generalist. Nick and Brad discuss the role of data collaboration within the organization and the value of making educated decisions based on strategy and sound thinking. Overall, this episode provides insights into the marketing journey of Dave's Hot Chicken and the key qualities of a successful marketer.Key Highlights:- Brad Haley's role as Chief Marketing Officer at Dave's Hot Chicken- Brad's journey with Dave's Hot Chicken- Brad's previous experience in marketing and culinary strategiesPrimary topic: Dave's Hot Chicken and its brand- Dave's Hot Chicken as a rapidly growing startup- Unique aspects of the brand, such as the design and decor- Localized graffiti in each restaurant- The brand's vision and maintaining a fresh vibePrimary topic: Marketing strategies and challenges- The challenge of maintaining the brand's uniqueness and quality as it grows- Authenticity of the brand's marketing through influencers and creators- The importance of building a loyal following and cult following- Taking big swings in marketing and the importance of bravery- Balancing data-driven marketing with creative strategies- Collaboration across the organization in sharing and receiving dataABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
How to have Uplifting Service - Ron Kaufman, New York Times Bestselling Author "UPLIFTING SERVICE" [Service]ABOUT NICK GLIMSDAHLSubscribe to my bi-weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Episode Highlights:Jeff Dudan is the CEO and Chairman of HomeFront Brands, a property service franchise platform that empowers entrepreneurs to create thriving franchised residential and commercial property service local businesses. A seasoned business builder and franchise executive, he has more than 30 years of experience building, operating and successfully exiting national franchise brands, including the leading national restoration franchise AdvantaClean. Dudan is also a noted podcast host, published author and keynote speaker. Specializing in leadership, entrepreneurship, innovation, technology, media, marketing and more, he continues to share his expertise and inspire positive change in the franchising and entrepreneurial landscape while cementing his legacy as a transformative industry leader.Website: https://homefrontbrands.com/ LinkedIn: https://www.linkedin.com/in/jeffdudan/ Undercover Boss: https://vimeo.com/327114597 Instagram: https://www.instagram.com/jeffdudan/ Podcast: https://www.youtube.com/@thehomefrontpod/ Key lessons:1. Hiring employees based on qualities like passion and work ethic leads to greater success.2. Starting strong and finishing impeccably are crucial for achieving success in business.3. Franchising can transform lives and communities by providing opportunities for growth.4. Challenging oneself, taking chances, and trusting oneself are key factors in personal growth and success.5. Learning and growth come from persevering through failure and setbacks.6. Surrounding oneself with achievers and those who have overcome similar obstacles is important for success.7. Making better decisions and leveraging personal values and purpose increases the probability of success.8. Overcoming self-limiting beliefs and taking action are vital for achieving goals.9. The constant iteration and focus evolution are necessary in entrepreneurship.10. Building strong relationships and maintaining a good reputation are essential for long-term success.ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
In this episode, Nick Glimsdahl engages in an insightful discussion with Jane Grote Abell, Executive Chairwoman of Donatos Pizza. Jane shares lessons learned from her father, emphasizing integrity and customer focus as Donatos' cornerstones. Reflecting on her experience on Undercover Boss, Jane stresses the value of active listening and empathy in leadership.A key highlight is the discussion on prioritizing employee well-being. Jane explains how this approach fuels loyalty and innovation, driving long-term success. She offers practical advice for emerging leaders: authenticity, collaboration, and people-centric growth.The episode concludes with a rapid-fire round, offering personal insights from Jane. Nick wraps up by underscoring the importance of nurturing individuals for business triumph. Tune in for more on compassionate leadership and its impact.ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Step into the dynamic world of hospitality where crafting unforgettable customer experiences is a finely tuned art, demanding precision, innovation, and a keen understanding of evolving trends. Meet Ricardo, a seasoned luminary at Marriott International, whose expertise shines through as he redefines customer engagement and elevates brand experiences, setting new standards for excellence.Exploring Transformation: The Genius Behind the EvolutionIntroducing Ricardo, a trailblazer at Marriott who orchestrates a symphony of transformation. As the driving force behind the Customer Engagement Center, Planning, Service Design, and Deployment team, he leads the charge in reshaping Marriott's global engagement centers. His influence spans further – previously, he steered the Brand Strategy Consulting team, reshaping strategies for Marriott's diverse 30 brands. Ricardo's prowess in brand strategy, global expansion, and transformative efforts has been the backbone of Marriott's remarkable journey.Segment 1: Crafting Experiences Beyond CompareAt the core of Ricardo's approach lies a deep-rooted focus on the vital elements that compose exceptional customer experiences within the whirlwind of hospitality. From intuitively grasping customer desires to curating personal interactions, Ricardo unveils how these elements coalesce into unforgettable guest journeys.Segment 2: Forging Ahead in Customer EngagementOutpacing the norm is paramount across all industries, and Ricardo masterfully embodies this philosophy. Our discussion uncovers his strategic blueprint for maintaining Marriott's pioneering status in customer engagement. Embracing evolving industry trends and harnessing cutting-edge technologies, Ricardo's revelations illuminate how innovation propels their engagement strategies.Segment 3: Balancing Brand Identity and UniquenessThe delicate equilibrium between brand uniformity and individuality poses a challenge for many enterprises. Amid Marriott's diverse array of 30 global brands, Ricardo divulges his artful approach to this balance. He expounds on the harmonious coexistence of a consistent brand essence and bespoke guest encounters.Segment 4: Technology's Symphony in Elevating EngagementIn an era dominated by technology, its role in enhancing customer engagement stands monumental. Ricardo unveils the symphony of technology within Marriott's global engagement centers, orchestrating extraordinary guest moments. Our discourse touches upon standout technologies and innovations that have indelibly shaped the landscape.Segment 5: Breathing Life into Brands Amidst Fierce CompetitionDrawing from his realm of expertise in brand strategy and transformation, Ricardo imparts invaluable counsel to enterprises seeking to reinvigorate their brands amidst cutthroat competition. His pragmatic insights emphasize the essence of market acumen, authenticity, and alignment with customer values.Segment 6: Envisioning Tomorrow's Customer EngagementGazing into the future, Ricardo's visionary stance offers a glimpse into the next chapter of Customer Engagement Centers. From AI-fueled personalization to elevated analytics, he unveils pioneering strides poised to redefine the horizon of customer engagement.Ricardo's voyage and wisdom underscore the paramount role of strategic orchestration, innovation, and an intimate comprehension of customer aspirations in the realm of customer engagement. As we navigate the ever-evolving hospitality landscape and beyond, his narrative stands as a guiding light for all aspiring to master the intricacies of crafting unparalleled customer experiences.Stay tuned for more enlightening dialogues as we unravel the enigma behind sculpting extraordinary encounters across diverse industries. Your reflections and thoughts on these insights are warmly welcomed!
Embarking on the Journey to 1,000,000 Daily Cookies: Insights from Jason McGowan, CEO & Founder of Crumbl Cookies [Enhancing Customer Experience]Meet Jason McGowan, the visionary co-founder and esteemed CEO of Crumbl Cookies. For those not yet familiar, Crumbl Cookies stands as America's unparalleled gourmet cookie powerhouse, experiencing an exponential rise in popularity. Jason's unparalleled contribution lies in crafting the very recipe that underpins Crumbl's iconic chocolate chip cookie. With an unwavering dedication to collaboration with exceptional minds, Jason's mission revolves around crafting uncomplicated, premium products and services that tangibly enhance lives and foster positive societal change.Highlights of our Conversation:1. Unveiling the Crumbl Board Game - (1:45.443 - 2:31.464)Discover the fascinating origins of the Crumbl phenomenon through an engaging exploration of the Crumbl Board Game.2. Tracing the Genesis of Crumbl Cookies - (2:52.190 - 5:15.260)Uncover the captivating journey that led to the establishment of Crumbl Cookies, a narrative filled with pivotal moments and insights.3. Pioneering the Path to One Million Daily Cookies - (7:15.484 - 12:38.192)Delve into the remarkable expedition that took Crumbl Cookies to the awe-inspiring milestone of producing one million cookies daily.4. Crafting Culinary Perfection: Thousands of Cookies Later - (5:36.363 - 6:26.718)Discover the meticulous process that encompassed thousands of cookies, ultimately culminating in the creation of the quintessential chocolate chip cookie.5. From Test Kitchen to Consumers: A Cookie's Odyssey - (25:01.444 - 29:05.144)Unravel the enthralling narrative of each cookie's voyage from the test kitchen to the hands of eager consumers, an evolution of perfection.6. Assembling the Ideal Crumbl Crew - (20:20.499 - 21:30.850)Gain insight into the meticulous process of curating the Crumbl Crew, a team dedicated to upholding the brand's exceptional standards.7. Crafting the Crumble Experience Across 500+ Stores - (15:05.130 - 19:38.523)Peek into the strategies employed to ensure that every Crumbl Cookies location orchestrates an enchanting and memorable experience for patrons.8. Harnessing the Power of Videos for Brand Engagement - (Time not specified)Discover how Crumbl Cookies leverages the dynamic medium of videos to foster heightened brand engagement and connection.Join us in this captivating conversation as Jason McGowan shares his profound insights and anecdotes that have shaped Crumbl Cookies into the enchanting empire it is today.***ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedIn***LISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A Coffee***BOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
In this episode, Oscar Trimboli shared his transformative journey through deep listening and how it impacts leaders and organizations. A pivotal wake-up call during a budget meeting made him realize he wasn't truly listening. This led him on a quest to uncover the profound impact of deep listening, which reveals the unspoken 86% of communication and the root causes of issues in group discussions.Check out the article I wrote about this episode, here: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6861702337161940992ABOUT NICK GLIMSDAHLSubscribe to my bi-monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
In "The JOLT Effect," sales expert Matt Dixon explores the art of overcoming indecision in the buying journey. He introduces the JOLT method, a powerful framework that empowers salespeople to guide customers toward making confident decisions. Let's delve into some key insights from the book:Understanding the Customer's Buying Journey:Did you know that customers are often well into their buying journey even before reaching out to a supplier? By the time they make contact, they've likely conducted extensive research and formed initial preferences (3:21.990 - 4:54.528).Status Quo vs. Indecision:Customers often find themselves stuck between maintaining the status quo and making a change. The book highlights how salespeople can identify and address this state of indecision (5:14.415 - 12:06.390).Guiding Customers Away from Overthinking:Customers often get caught up trying to become experts themselves, slowing down the decision-making process. Dixon offers strategies to prevent this and help customers reach a resolution (12:43.150 - 18:42.136).Becoming the Trusted Advisor:A critical aspect of the JOLT method is positioning oneself as a trusted advisor. The book explains how salespeople can gain customers' trust and guide them toward making better decisions (14:16.874 - 18:42.136).The JOLT Method:Judge the Level of Indecision (19:36.678 - 20:49.620):The first step in the JOLT method involves assessing the customer's level of indecision. Understanding their hesitations and doubts is crucial to providing the right guidance.Offer a Recommendation (20:49.620 - 21:59.381):Once the salesperson understands the customer's indecision, they can confidently offer a well-suited recommendation. This personalized approach demonstrates expertise and builds trust.Limiting the Exploration (21:59.381 - 22:14.249):Customers often get overwhelmed with choices. The JOLT method suggests streamlining options, making the decision-making process less daunting.Taking the Risk off the Table (22:14.249 - 22:44.632):By addressing and mitigating risks associated with the decision, salespeople can provide reassurance and instill confidence in the customer.Importance of "Judging the Indecision":Judging the indecision is the foundational step in the JOLT method. It allows salespeople to understand their customers' pain points, concerns and needs better (23:11.071 - 25:55.855). This enables them to tailor their approach and offer the most effective guidance, setting the stage for successful sales interactions.Challenges to Traditional Sales Techniques:"The JOLT Effect" presents a paradigm shift in traditional sales practices, challenging salespeople to recognize and defeat the indecision obstacle (26:40.331 - 28:41.479). Dixon sheds light on how sellers can equip themselves to face this new challenge head-on.The Role of Customer Service and Experience:The book draws inspiration from prominent figures in customer service and experience, shaping Dixon's approach to sales (34:39.375 - 36:13.467).A Message to Customer Service Professionals:If he could leave a note to all customer service professionals, Dixon would encourage them to prioritize understanding and addressing their customers' indecision (36:32.125 - 38:35.633). This empathetic and proactive approach can drive exceptional customer experiences.In conclusion, "The JOLT Effect" by Matt Dixon offers valuable insights and strategies for sales professionals seeking to overcome customer indecision and become trusted advisors in the buying journey. Through the JOLT method, salespeople can lead their customers toward confident decisions and foster lasting business relationships.ABOUT NICK GLIMSDAHLSubscribe to my bi-monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
In this episode, we delve into the fascinating world of experience management and design with the renowned pioneer, keynote speaker, and expert, Lou Carbone. Join us as we unlock the power of emotional and unconscious clue-based experience design and learn how businesses can create profound connections with their customers.Key Points Discussed:The Essence of Total Experience Management
In this inspiring episode, we sit down with Sean Ilenry, Vice President of Support at Dutchie, and delve into his incredible journey from homelessness at 19 to becoming a successful executive at 29. As a true self-made success story, Sean shares valuable insights and wisdom on career happiness, maximizing potential, and the profound role of customer service in the modern business landscape.Key Discussion Points: Unveiling the Current Mission: Sean opens up about his current mission and the driving force behind his relentless pursuit of excellence. Decoding Career Happiness: What does career happiness mean to Sean, and how can individuals find fulfillment in their professional lives? Maximizing Potential: Sean shares actionable tips and strategies for unlocking and harnessing one's full potential. The Power of Resilience: Discover how resilience plays a pivotal role in overcoming challenges and reaching new heights in both personal and professional spheres. Customer Service's Crucial Role: Sean sheds light on the significance of exceptional customer service and how it impacts business success and customer loyalty. CX: The Frappuccino Analogy: Sean creatively compares customer experience (CX) to a cup of frappuccino, illustrating the essential ingredients for an unforgettable CX journey. Influential Figures in Customer Service: Learn about the book or person in the customer service or experience field that has had the most profound impact on Sean's outlook in the past year. Leaving a Note to Customer Service Professionals: Sean delivers a heartfelt and empowering message to all customer service professionals, leaving them with inspiration and encouragement. Join us for this engaging episode as Sean Ilenry's remarkable story and invaluable expertise shed light on the path to career happiness and the art of creating unforgettable customer experiences. Whether you're aspiring to climb the corporate ladder or seeking to enhance your customer service skills, this conversation will leave you motivated and ready to take on new challenges. Tune in now for an episode filled with practical insights and inspiration!ABOUT NICK GLIMSDAHLSubscribe to my bi-monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
In this podcast, we explore Josh Halpern's journey as the CEO of Shaquille O'Neal's restaurant franchise, Big Chicken, and his passion for creating unforgettable experiences in the hospitality industry.Key Points:Partnership and Collaboration: Josh's collaboration with Big Chicken stemmed from a previous partnership with Shaquille's restaurant group, leading to an exciting journey of growth.Remarkable Growth: Big Chicken has rapidly expanded with 23 locations already open and nearly 300 franchise units in development, prioritizing quality and exceptional customer service.Customer Experience: Big Chicken focuses on continuous improvement, utilizing feedback and various tools to enhance the customer experience.Creating Memorable Experiences: Big Chicken emphasizes fun and memorable experiences for guests and employees through events, promotions, and community engagement.Catering to Different Generations: The company tailors loyalty programs to cater authentically to each generation's preferences.Fostering Trust and Teamwork: Big Chicken fosters a collaborative environment, promoting teamwork and shared success.Unlocking Time for Growth: The company empowers employees to focus on impactful activities, driving performance.Future Vision: Josh envisions a bright future for Big Chicken, aiming to receive rave reviews from guests and ensuring strong franchisee economics.ABOUT NICK GLIMSDAHLSubscribe to my bi-monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
The Law School Toolbox Podcast: Tools for Law Students from 1L to the Bar Exam, and Beyond
Welcome to the Law School Toolbox podcast for our special series on starting off on the right foot in law school! In today's episode, we're discussing outlining as part of your studying and exam prep. In this episode we discuss: The two purposes of outlining in law school When should you start outlining? What materials do you need in order to get started? A step-by-step process for effective outlining Different formats you can use for making an outline Looking for more personalized help as you get ready for law school? Check out our flagship Start Law School Right course at startlawschoolright.com. It provides a full overview of the skills you need in law school, along with opportunities to practice and get feedback from a Law School Toolbox tutor. Resources: "Start Law School Right" podcast series (https://lawschooltoolbox.com/law-school-toolbox-podcast-archive/pre-law-episodes/#start-off-right) "Start Law School Right" course (https://lawschooltoolbox.com/start-law-school-right/) Law School Toolbox (https://lawschooltoolbox.com/) Tutoring for Law School Success (https://lawschooltoolbox.com/tutoring-for-law-school-success/) Strategies for Pre-Law Students (https://lawschooltoolbox.com/strategies-new-law-students/tips-for-pre-law-students/) Podcast Episode 65: How to Make a Useful Law School Outline (https://lawschooltoolbox.com/podcast-episode-65-make-a-useful-law-school-outline/) Outlining Basics (https://lawschooltoolbox.com/outlining-basics/) Keys to Outlining in Law School (https://lawschooltoolbox.com/keys-to-outlining-in-law-school/) Organizational Tools for Outlining Legal Subject Areas (https://lawschooltoolbox.com/organizational-tools-for-outlining-legal-subject-areas/) When Is the Best Time to Start Outlining Your Law School Courses? (https://lawschooltoolbox.com/best-time-start-outlining-law-school-courses/) 4 Reasons Not to Wait Until After the Halloween Party to Start Outlining (https://lawschooltoolbox.com/4-reasons-not-wait-halloween-party-start-outlining/) Download the Transcript (https://lawschooltoolbox.com/episode-403-start-law-school-right-outlining-101/) If you enjoy the podcast, we'd love a nice review and/or rating on Apple Podcasts (https://itunes.apple.com/us/podcast/law-school-toolbox-podcast/id1027603976) or your favorite listening app. And feel free to reach out to us directly. You can always reach us via the contact form on the Law School Toolbox website (http://lawschooltoolbox.com/contact). If you're concerned about the bar exam, check out our sister site, the Bar Exam Toolbox (http://barexamtoolbox.com/). You can also sign up for our weekly podcast newsletter (https://lawschooltoolbox.com/get-law-school-podcast-updates/) to make sure you never miss an episode! Thanks for listening! Alison & Lee
Last year, I published an episode titled, 5 Reasons Not to Do a Roth Conversion. The 5 reasons shared were: 1️⃣ - Shadow taxes 2️⃣ - No undo button 3️⃣ - Lack of cash flow to pay the tax bill 4️⃣ - You just don't want to :) 5️⃣ - Future charitable giving goals Today I'm sharing three (more) reasons not to convert + why it might be ok to leave money in your pre-tax IRA. Roth conversions can be a wildly beneficial tax planning move for the right person... ...but they aren't a "no-brainer" for everyone. If you want to learn more about situations when converting money to a Roth IRA does NOT make sense, today's episode is for you. WANT MORE RETIREMENT PLANNING TIPS? Join thousands of listeners and subscribe to the Stay Wealthy Retirement Newsletter. As a thank you, you'll receive a copy of my 2023 Tax Planning Cheatsheet.
Docs Outside The Box - Ordinary Doctors Doing Extraordinary Things
In this episode, we're talking about the slap heard around ACOG and diving into if violence like this is ever really justified and when is the right time to discuss these issues. We also address an article from our good friend over at Physicians on Fire about the Top 5 Reasons Not to Retire Early and why you're actually leaving millions on the table if you decide to retire early. Press play and tune in to this jam packed episode. In this episode:[04:43] The slap heard around ACOG: Dr. William Burke gets slapped while speaking at a medical conference[13:00] Should everyone be saying “this isn't the time”? [22:56] Is violence like this ever justified? [31:54] Top 5 Reasons Not to Retire Early[35:08] Why you're leaving millions on the table if you retire early[47:51] Mommy Makeovers: Are they worth the risk?▶️ WATCH THIS EPISODE ON YOUTUBEThis episode is sponsored by Locumstory. Learn how locum tenens helps doctors make more and have the lifestyle they deserve!. Check them out HERE!This episode is sponsored by Healthy Conversations by CVS Health hosted by Dr. Daniel Craft. Check it out on Apple Podcasts, Spotify and wherever you get your podcasts and tell them I sent you!Links Mentioned: Article: Can Violence Be Moral?Article: Top 5 Reasons Not to Retire EarlyJoin our community:Text word PODCAST to 833-230-2860Twitter: @drniidarkoInstagram: @docsoutsidetheboxEmail: team@drniidarko.comPodcasting Course: www.docswhopodcast.comMerch: https://docs-outside-the-box.creator-spring.comOur podcast equipment:Sony ZV E-10: https://amzn.to/3oXXtvVDummy Battery for ZV E-10: https://amzn.to/3J6ycGrNeewer Tripod: https://amzn.to/42FJ0T3DJI Wireless Lavalier Mic: https://amzn.to/43BDaU5Shure SM7B Mic: https://amzn.to/3CJFZqtCloudLifter for Shure SM7B: https://amzn.to/3oUWfl8Pocket RGB Camera Light: https://amzn.to/43C5iWWXLR Cable: https://amzn.to/3X0NPVTGVM 100W Video Light: https://amzn.to/3JaIA03Samson Q2U Mic: https://amzn.to/3CpyPqX