Podcast appearances and mentions of Nigel Moore

In this episode, Richard Tubb speaks to Nigel Moore, the illustrious founder of The Tech Tribe. It's community for forward-thinking MSPs looking to network, collaborate and learn from their peers. Its members have access to marketing, training, expert panel discussions and more.This is a bumper episode, so get a flask of tea, a packet of biscuits and settle in to learn from Nigel and Richard! Nigel explains how The Tech Tribe came about, why people join and why it attracts industry experts. He also shares his advice on running a successful MSP without working long hours, how to grow a strong team culture and how they deal with disagreements in The Tech Tribe community forums.Nigel talks openly about how he overcame addiction to grow a successful business and how this led to meditation and journalling practices.He shares his tips on how to tackle difficult conversations and why he thinks AI might help us better understand ourselves.Richard asks Nigel why he invests in businesses, and not necessarily those in the IT industry, his current favourite apps and a fact about himself that always surprises people when they learn it.Finally, they discuss who Nigel's mentors and inspirations are on his life and work, which book Nigel has gifted more than any other, and why he doesn't like receiving presents himself.Mentioned in This EpisodeNigel's previous appearance on TubbTalkAuthor and business expert Karl PalachukMSP Community: CompTIAMSP Community: ConnectWise EvolveMSP Community: TruPeerMSP Community: ASCIIMarketing and sales tool: GrowablyMSP Community (Australia): SMBiTMSP marketing expert: Paul GreenMSP coach: Andrew MoonMSP sales expert: Jennifer BleamIT coach: Pete MathesonMSP Sales Whisperer: Paul LloydJamie Warner at InvarosoftList of MSP peer groupsOnline coach: James SchramkoBook: James Schramko: Work Less, Make More: The Counter-Intuitive Approach to Building a Profitable Business, and a Life You Actually Love

Here are our top three tips to help you get out of your own way:    1. Be Consistent and Build a Great Simple Plan:   We've all heard it before, but consistency is truly the key to success. This mantra applies more than ever in the MSP world. The marketplace can be unpredictable, and technology is perpetually evolving. Focusing on a well-structured plan, being consistent in your approach and staying accountable will set you on the right path. Remember, the beauty often lies in simplicity. You don't always need an elaborate strategy. Sometimes, all it takes is a clear, uncomplicated plan that you adhere to consistently. This combination not only ensures that you stay the course but also provides a clear vision for your team.    2. Be Purposeful and Deliberate Every Day:   Every day presents a fresh set of challenges. Some are foreseeable, while others catch us off guard. The trick is to be deliberate in your actions and to be prepared. Avoid the temptation of being reactive. Instead, take a proactive stance. This means being intentional with your daily goals and tasks, ensuring every step you take aligns with your overarching strategy. When we act with purpose, we're not merely responding to situations. We're strategically manoeuvring through them, always keeping the end goal in sight.    3. Build the Best Team That You Can Afford:   Your team is the backbone of your MSP business. Their skills, dedication, and passion can propel you forward or hold you back. That's why it's crucial to invest in building the best team your resources allow. Start by mapping out a skills matrix. Understand where each team member is now and where you need them to be in the future. Once you've got this in place, you can identify the training and support they need to get there. Unfortunately, the journey also sometimes means making tough calls. If you find yourself dealing with poor performers, it's essential to address the issue head-on. Either invest time in improving their performance or make the difficult decision to let them go. Negativity and toxicity have no place in a thriving MSP business and can impact the culture, morale and engagement of your wider team    In addition to these tips, I suggest tuning in to Matt Newton's story in Episode 150. As an Ex-7 figure MSP business owner, his journey emphasises the importance of connecting to your WHY, and it's a must-listen. Also, Episode 120 with Nigel Moore delves into the ever-important topic of mental health, shedding light on the barriers holding many back. It's a touching narrative that reminds us that it's okay not to be okay.    Before signing off, I'd like to extend an invitation. If anything we discussed today resonates with you and you feel you could use a hand or merely wish to chat, do reach out. The intention is not sales-driven but purely to support our MSP community. Whether that means connecting you with other industry giants like Richard Tubb, Paul Green, or Mark Copeman, or directing you to our MSP Growth Hub. Our priority is to help you get the assistance you need, when you need it.    Connect with me on LinkedIn and see what I'm up to by clicking HERE  To join our amazing Facebook Group of over 300 MSPs where we are helping you Scale Up with Confidence, then click HERE    Until next time, look after yourself and I'll catch up with you soon!

The inspiration for this episode came from a recent event in our Growth Hub, where one of our accountability pods opened up about feeling overwhelmed by a series of changes in his business and personal life. Stuart's questioning in the pod helped him to share his feelings, which resonated with other members in the group, leading to a wave of support.    The message of this episode is that everyone in the IT channel and MSP business has been through these feelings of isolation and stress at some point. It's okay not to be okay. However, sitting in a darkened room, waiting for things to get better on their own is not the solution. In fact, it can make the situation worse.    So, how can you find support and overcome these feelings of isolation?    Find an Accountability Buddy: Seek out someone outside your immediate family who can listen to your problems, provide support, and hold you accountable. It's essential to have someone who can listen and give you a fresh perspective.  Join a Community: The IT channel and MSP channel have several communities that can provide support, advice, and a platform to connect with other business owners who share your experiences. Whether it's our Growth Hub, Tech Tribe, CompTIA, or other vendor groups, join a community where you can ask questions, share experiences, and learn from others.  Take Action: Once you've sought out support, it's essential to set a new direction for your business. Decide where you want to go, commit to a plan, and take action. Making mistakes is part of the process, so learn from them, reset, retest, and review as you move forward.  Enjoy Yourself: Remember, the ultimate goal is to have fun, make memories, and build a sustainable business that works for you.    I also encourage you to listen to Episode 120 of the IT Experts Podcast, where Nigel Moore from the Tech Tribe and I discuss "It's OK not to be OK." This episode ties in perfectly with the theme of this podcast and offers more advice on how to overcome feelings of isolation.    Finally, if you need to talk or want to have a chat, don't hesitate to reach out to me on LinkedIn. Send me a message, and let's have a conversation.    Remember, you are not alone. Many MSP business owners have been where you are, and there is support available to help you navigate through the challenges. Take action, seek support, and enjoy your business journey.    We encourage all of you to keep sending in your questions as we love to answer them on the Ask Stuart series. So, click HERE , fill out the form, and we'll tackle your questions in our upcoming episodes.    Connect with me on LinkedIn and see what I'm up to by clicking HERE  You can also connect with Stuart and see what he is up to by clicking HERE  To join our amazing Facebook Group of over 300 MSPs where we are helping you Scale Up with Confidence, then click HERE    Until next time, look after yourself and I'll catch up with you soon! 

If you've never heard of Nigel Moore or The Tech Tribe, you're missing out. Nigel grew an MSP before successfully exiting and starting The Tech Tribe. The Tech Tribe now has 4,000+ active members and is an incredible resource for MSPs around the globe. I've always looked up to Nigel and what he's built and many key pieces of MSP Camp were built with influence from The Tech Tribe. Nigel wrote the book on packaging and pricing MSP services. It's an incredible and short read that provides a comprehensive answer to the questions I get often around packaging and pricing. In this episode, we dive deep into topics such as structured packages, termed agreements, gross margins, and recommendations for MSPs at multiple maturity levels. He also shares some incredible marketing feedback on the last portion of the show, so stick around! If you want to learn more about MSP Camp and how we provide the campaigns and content MSPs need to scale, visit: msp-camp.com

Guess what, we are welcoming the second month of 2023 with Tech Tribe's main man, Nigel Moore.   If you have been tuning in since last year of our IT Experts Podcast journey, you'd recall that Nigel and the Tech Tribe help connecting MSPs together with their trainings and resources.   As we kickstart this fun (the start is even hilarious already!) yet worthwhile conversation, I asked Nigel about the “why” did he start to take courage in setting up his business. With that, I also let him share his personal vision and asked how much of an importance is putting that vision in place.   More often than not, as things go around in our MSP journey or in our life, we tend to get overwhelmed. Moving along in this episode, I shared my views on this, especially on the importance of planning, as Nigel also talked about his journaling his life.  Wrapping up, we share some golden nuggets on how you should better face the overwhelming feelings you experience and why it's okay not to be okay.   I hope you enjoyed this episode, as much as myself and Nigel enjoyed recording this, and the whole IT Experts team enjoyed creating it.     Connect with Nigel Moore on Linked and see what he's up to by clicking here –   linkedin.com/in/nigelgmoore    Check out Tech Tribe and see what they're up to by clicking here - linkedin.com/in/nigelgmoore  Connect with me on LinkedIn and see what I'm up to by clicking here – linkedin.com/in/ianluckett  To join our amazing Facebook Group of over 300 MSPs where we are helping you Scale Up With Confidence, then click here – https://www.facebook.com/groups/738967166458742/     Until next time, look after yourself and I'll catch up with you soon! 

Do you like pickles? Do you like them enough to reach into a black box supposedly full of them and eat whatever comes out? We recommend re-thinking matters if your answer was yes. We also recommend tuning in to this week's show, in which Matt, Rich, and returning guest host Ed Correia, of Sagacent Technologies, discuss Datto's new EDR solution, some partner services you probably didn't know you can get from TD SYNNEX, ConnectWise's startlingly robust IT Nation Secure partner program, and the critical importance of mastering customer experience. Then do not miss their conversation with managed services consultant extraordinaire Nigel Moore of The Tech Tribe as he talks about the keys to prospering in shaky economic times. Send Nigel an email and he'll even give you a free copy of his book on the topic, Survive and Thrive: The MSP and ITSP Owners Guide to Surviving and Thriving in Uncertain Times. WAY better than a mystery pickle! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-247-pickles-black-box Topics and Related Links Mentioned: Datto Ships EDR Solution - https://www.channelpronetwork.com/news/datto-ships-edr-solution 4 Final Insights from TD SYNNEX's 2022 CommunitySolv Conference - https://www.channelpronetwork.com/slideshow/4-final-insights-td-synnex-s-2022-communitysolv-conference ConnectWise Investing in Partner and Product Security Readiness - https://www.channelpronetwork.com/news/connectwise-investing-partner-and-product-security-readiness How to Deliver Customer Experience Excellence - https://www.channelpronetwork.com/article/how-deliver-customer-experience-excellence Email address to get a free book from Nigel Moore: nigel@thetechtribe.com https://www.amazon.com/Survive-Thrive-Surviving-Thriving-Uncertain/dp/064865642X Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Early on Monday 8th August 2022, we had our very first LIVE podcast session, and we streamed it LIVE on our Facebook Group, there is no other thought than sharing it with you. This one's for those who want to listen again and for those who missed this special episode.  As a kickstart, I personally shared my corporate experience as a team member for six months. A memorable one, and mind you, I was just only 25 at the time. It is where I learned many things that started my career in Leadership.  Then, Stuart gave his insight about the importance of understanding how to approach growth and change in your MSP. As it is not all about revolution but evolution, the two tracks you should elevate in your business.   Here, we talked about our core philosophy and the very important 3 leadership pinnacles – Personal, Strategic, and Team Leadership Stuart emphasised the thing to let go in order to succeed in the journey.   In one of the highlights of this episode, we introduced our Scale with Confidence model (you can learn more about this if you join the group). Together with this, I emphasized how learning new things could really help develop ourselves as leaders. Stuart then talked about the fear zone and the importance of why and when you should do things within these zones.   We then discussed what good leadership looks like and how it could help you align yourself with your plan   By the end of the episode, we answered two questions that are about how to find and make time amidst all the busy stuff going on in your life and the other on how to get a team into taking ownership.  I hope you enjoyed this episode, as much as Stuart and I enjoyed recording this, and the whole IT Experts team enjoyed creating it. To join our amazing Facebook Group of over 300 MSPs where we are helping you Scale Up With Confidence, then click here – https://www.facebook.com/groups/738967166458742/ Also, as we mentioned in the show, Stuart and I have a Joint Keynote at the Managed Service Summit in London on Wednesday 14th of September, it's going to be an amazing event and it would be great to meet you there. All you need to do is click here to register: - https://bit.ly/3IS9dpk  Reaching it this far, we are also honoured to be part of the amazing Tech Tribe Community run by Nigel Moore and Richard Tubb and we are now holding regular meet-ups in our office so if you are an MSP with ambition, you should join and become a triber in this spectacular community with over thousands of people in MSP. Join Tech Tribe, check it out here -https://thetechtribe.com/join-the-tribe/?refer=TTT-REF-1922&affiliate=ianluckett Until next time, you look after yourself and I'll catch up with you soon! 

Nigel Moore is the Founder of The Tech Tribe, a growing community of MSP business owners from around the globe, with the mission to equip them to better run and grow their business and to avoid the millions of mistakes he made throughout his journey. Kicking off the episode, Nigel and I talk about how things are changing for the MSPs as he is seeing in the Tech Tribe community. Nigel briefly talks about Covid19 and Cybersecurity but from a business perspective, the change that he's seeing in the space over the five years of building the Tech Tribe community is that the model of the MSP is shifting far more drastically away from being just a helpdesk right across to security management, risk management, and technology adoption planning, among other things. According to Nigel, the really big shift that he's seeing over the last 4-5 years is that the MSP industry is really starting to more mature. The competition has become harder and tougher, and new MSPs have a lot to keep up with, and having MSP business growth coaches like myself and a community like Tech Tribe helps MSPs speed up that maturity. Nigel and I then discuss the great personality that MSPs have that is while being in an industry with a lot of competition, they care about each other because MSPs are just ‘helpers' in nature. Nigel also highlights that this is why he built the Tech Tribe community because he loves how MSPs are devoted to the community.  We then talk about the important things that most MSP owners should focus on and let go of the techy stuff. Nigel then talks about his experience on the topic and what he learned from it. I ask Nigel about the most common thing among MSPs that he has observed, and he says it's the struggle of how to get more leads that lies within the Marketing and Sales side of things. As we talk about Marketing, Nigel shares his experience and how he became good at it. We both agree that Marketing, including Sales, is a long game. But because we don't know how the game works, we are too scared to start. This is something that MSPs really struggle with, but Nigel and I both agree that it will be worth it, and things will get easier once you learn the basic MSP Marketing structure. Lastly, I ask Nigel the differences between MSPs from each continent and across the world, being the founder of the community that has thousands of MSPs from around the globe. Nigel jokes that he might be hated for his answer, but he thinks that the difference is nowhere near what most people believe they are. Most differences are in people's heads. Wrapping up the episode, I asked Nigel what the future looks like in the Tech Tribe community, and to know what they are, you have to listen to it yourself. I hope you enjoyed this episode, as much as Nigel and I enjoyed recording this, and the whole IT Experts team enjoyed creating it.    Learn more about The Tech Tribe or join the community, click here – The Tech Tribe Connect Nigel Moore on LinkedIn and see what he's up to by clicking here – https://www.linkedin.com/in/nigelgmoore/ Check out the Behind the Geeks episode about Content Marketing by clicking here – https://youtu.be/1A85Qj_-_z8 At IT Experts, we have years of experience helping IT & MSP businesses of all sizes to leverage their talents and take back control so they can scale confidently.  To connect with us and find out how we can possibly help, simply book an intro call straight into my diary here:- http://bit.ly/ite-introcall  Alternatively, you can drop me an email at info@innovatetosuccess.com  Until next time, you look after yourself and I'll catch up with you soon!

This week Dan Tomaszewski has a conversation with Nigel Moore of The Tech Tribe.Dan and Nigel talk about if social media marketing is worth it, what constitutes high priority, and customer experience.Connect with Nigel:Website: https://thetechtribe.com/Twitter: @nigel_mooreLinkedin: https://www.linkedin.com/in/nigelgmoore/

Nigel is the host of the Groovy Music Show on Radio Glamorgan. Here he shares his 10 favourite song choices with Andrew alongside talking about his involvement with the station. Nigel's 10 songs; 1 Glad All Over – Dave Clarke 5 2 Penny Lane – The Beatles 3 God Only Knows – The Beach Boys 4 Subterranean Homesick Blues – Bob Dylan 5 Reason To Believe – Tom Harden 6 America – Simon & Garfunkel 7 The Weight – The Band 8 Political Science – Randy Newman 9 Here Come The Sun – The Beatles 10 Into the Mystic – Van Morrison More about Music was my first love, head to www.radioglamorgan.com

PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Get your questions answered by the experts and learn how to maximise profitability and increase efficiency in your MSP. In this episode, Nigel Moore, founder of The Tech Tribe, joins Rayanne and Chris for a discussion about PSA, RMM, making smart decisions, and focusing on business growth and effective service delivery.

Nigel Moore has grown and runs a flourishing community of tech entrepreneurs. And he does it without a lot of complex marketing. Discover how.

Estelle Johannes, director of the UK Business Technology Community at CompTIA, chats with Nigel Moore, the self-described tribal leader at Tech Tribe. Nigel owned his a managed service provider (MSP) for 15 years and is now on a journey to help MSPs avoid the mistakes he made. Listen in to hear more about the lessons he learned, what makes a great MSP community, and what trends MSPs should be thinking about for the future.

Nigel Moore has grown and runs a flourishing community of tech entrepreneurs. And he does it without a lot of complex marketing. Discover how.

In this episode of the IT Experts Podcast, we are joined by The Nigel Moore from Tech Tribe.   Previously, he built a 1.5M AU$ MSP business, and exited in 2016. And today, we are going to be talking about how perfect pricing works in your IT & MSP business.   We talked about the importance of confidence in building and growing your IT & MSP business. You need to know and trust yourself to do what you need to do; only then can you take your business to YOUR next level.  Nigel shared one of the mistakes of many IT & MSP business owners, and that is perfectionism, wanting to design the perfect system, however, he notes that there is nothing perfect, all you need to sell is a system that delivers good service to your clients while being profitable to you.   He adds that, especially when you are a starting IT & MSP company, you can start with a basic pricing model, the most important thing is that it works -- and you know and understand the pros and cons. Gradually, the model matures, the market matures, and so do you, as a business.  We also talked about the basics of what you need to know to get your pricing right.  I hope that this episode helps you have a better insight into MSP pricing and help you be more confident in you and your IT & MSP business.  To learn more about Nigels Tech Tribe, click here : - http://bit.ly/ITE-TRIBE   You can also connect with him on Linkedin @ https://www.linkedin.com/in/nigelgmoore/   You can access the other IT Experts Podcasts here –  https://innovatetosuccess.com/itega-podcast/      If you haven’t seen it yet, come and join our community in our own IT Experts App – you can check it out here –  https://bit.ly/ITE-COMM   If we’re not connected already, let’s connect on LinkedIn, YouTube and over our website at innovatetosuccess.com.   Alternatively, you can drop me an email at info@innovatetosuccess.com      Until next time, you look after yourself and I’ll catch up with you soon!   

In this week's special episode As most years end we normally tend to review the last 12 months, but of course 2020 has been no normal year. So in this special show Paul has decided just to look ahead to the opportunities coming up in 2021 In predicting what the next 12 months may bring for MSPs, Paul's joined by two of the most respected experts in the channel, Nigel Moore and Karl Palachuk, to discuss how best to gear up for increased growth 2021 maybe a hard year for some. But listen for some brilliant advice on adopting a mindset that could help you secure an even stronger position in your market Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert For this podcast special, Paul is joined by experts Nigel Moore from The Tech Tribe and Karl Palachuk from Small Biz Thoughts technology community and author of many titles including Managed Services in a Month On January 5th Paul hosts another podcast special where the whole show will be dedicated to the recording of an MSP marketing consultation. Paul will conduct a one-to-one with Tom Fisher from The Tech Frood and identify opportunities to improve his marketing and grow his MSP Please send any questions, ideally in audio-form (or any other feedback) to hello@paulgreensmspmarketing.com Episode transcription Voiceover: Fresh every Tuesday for MSPs around the world, this is an MSP Marketing Podcast special. Paul Green: Hello, and welcome to a very, very special edition of the podcast. Now, it's just a few days left of, let's be honest, what frankly has been a crazy year. I've asked two of the most trusted and respected experts in our world to join us, not to look back at 2020 because I think we're all kind of glad to be at the end of the year, but instead I want them to look forward to next year. Because I think that next year is going to have probably some new challenges for you and for all the other MSPs out there, but also some really truly wonderful opportunities. Paul Green: So let's explore what those opportunities might be. Let's explore how you can grow your MSP, how you can really benefit next year. What if next year could be a massive year for you? What if you could get new clients? What if you could grow your business and grow your net profits and your monthly recurring revenue and all of that, despite all the challenges to the economy, despite all the pressures on your clients and your end users, and just the general difficulty of doing business. This is going to be a positive podcast focused on how you can make the most of 2021. Now let me introduce you to the brain trust that I've lined up for you. Nigel Moore: Hey, it's Nigel Moore here. I am the Founder of Th

In this episode of Know Tech Talk, learn the secrets to choosing a great computer company. What to look for, and what to avoid. What specific questions should get answered before you sign up to make sure you don’t get ripped off because as the market tightens up, and more and more people get laid off, they are going to be starting their own little businesses. Maybe they are great techs, maybe they’re hobbyists, how can you tell?  How can you tell if your IT service provider is structured or if they are shooting from the hip?  Joining Barb Paluszkiewicz is Nigel Moore, founder of "The Tech Tribe"o talk about what's important when choosing an IT service provider. 00:00 - 01:57 Barb's Intro 01:58 - 02:54 Meet Nigel Moore 02:55 - 05:00 If someone was brand new to  outsourcing their IT, what question should they ask to make sure that the IT Service provider they have chosen has a structured approach to service and delivery as opposed to winging it? 05:01 - 08:39 Learn about the structure and modernness of their technologies 08:40 - 10:35 What do you recommend young techs do when they get in over their head? 10:36 - 14:31 A good question for someone to ask their future IT service provider is, “How do we start? How do we onboard?” 14:32 - 17:59 The danger of being a "guru" 18:00 - 19:40 Tribal elders 19:41 - 23:18 The importance of IT service providers to categorize clients vs. customized pricing. 23:19 - 29:50 Recap of questions to ask. 29:51 - 31:55 The most important thing Nigel ever learned. 31:55 - 33:10 Barb's Outro

This week on Tempered Leadership we have our "down under" show with my special guest, Nigel Moore the founder of The Tech Tribe in Sydney Australia. Nigel and I dive into what it's like to be a business owner in the tech industry, why vision and values are key to building a great culture and Nigel shares some wisdom he's seen from business owners facing challenges during this pandemic. Grab your vegemite and listen in! --- Support this podcast: https://podcasters.spotify.com/pod/show/tempered-leadership/support

In this week's episode Everyone's a critic... but only some of them are worth listening to. Boosting your marketing efforts to grow your MSP can increase the chances of someone criticising you. This week on the show Paul explains who you should listen to and who you can happily ignore Speaking of criticism, this week Paul's joined by Lindsay Willott, the founder of Customer Thermometer, the brilliant one click satisfaction app. They discuss how you can improve your retention rate by embracing the small things that often go wrong within your MSP Plus on the show this week, 3 recommended marketing blogs to inspire some fresh ideas. And 2 recommended books from the Nigel Moore, the leader of the Tech Tribe Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert In talking about some great marketing blogs to check out, Paul mentioned the HubSpot blog, Neil Patel's blog and marketingexamples.com For more details about the competition to celebrate the first birthday of this podcast, just visit paulgreensmspmarketing.com/win Paul's special guest was Lindsay Willott from Customer Thermometer talking about how and why to track dissatisfaction Many thanks to Nigel Moore from The Tech Tribe for recommending the books Get A Grip and Traction by Gino Wickman Please recommend a book you think will inspire other MSPs here paulgreensmspmarketing.com/podcastbooks Paul's special guest on October 20th will be the legendary author and managed services expert Karl Palachuk, talking about his unbreakable rules for growing and running an MSP Please send any questions, ideally in audio-form (or any other feedback) to hello@paulgreensmspmarketing.com Episode transcription Voiceover: Fresh every Tuesday, for MSPs, around the world. This is Paul Green's, MSP Marketing Podcast. Paul Green: I'm delighted to have you back for another podcast. Here's what coming up in today's show. Lindsay Willott: Actually, I don't want to start recommending you to people, or are you going to call me and ask me for a bunch of my contacts? Paul Green: We've also got a great book suggestion from the legend, that is Nigel Moore, of the Tech Tribe. That's coming up towards the end of the show. I'm going to tell

Today on Evolved Radio I'm chatting with Nigel Moore, leader of the Tech Tribe.   Nigel is a favorite guest on the podcast and if you haven't heard Episode 35 when Nigel and I discussed the transition from Time and Materials provider to the MSP model, I encourage you to check out that previous episode. Today Nigel and I are chatting about one of the most common questions that gets asked in the MSP community, "How should I package and price my offering?"   What should you include? What should my seat price be? Should you have Termed contracts? All this and some fun war stories about life in the MSP channel, so stick around and enjoy.   If you'd like to check out the Tech Tribe Community. You can use my affiliate link to get 40% off your first month. You can also check out Nigel's book here.

On this episode of the Main Street Author Podcast, I interview my client, entrepreneur and author, Nigel Moore.Nigel is the founder of The Tech Tribe, which is fast becoming the world’s leading community for Managed Service Providers (or MSP’s) from around the world to learn and help each other better run and grow their businesses. Nigel lives on the beach 90 minutes north of Sydney Australia and worked with me last year to publish his first shook, Package, Price Profit. Learn more about Nigel by visiting TheTechTribe.com.

Nigel built and sold a managed service business - and survived the last big recession. In this interview he talks with Karl Palachuk about the lessons he's learned. Nigel went on to found the Tech Tribe membership community and now helps hundreds of IT consultants run great businesses. Recently, he released a new ebook: Survive & Thrive: The MSP Owners Guide to Surviving & Thriving in Uncertain Times. (Available at thetechtribe.com) Nigel talks about the current environment, the "essential" role of IT in the current situation, and being a true business adviser. This is a 100% business-focused podcast. We talk about getting your finances under control, and keeping them that way forever. Managing cash inside your company is critical - and it needs to become a permanent process. We also touched on downsizing. No one wants to do it, but you may have to do it in order for your business to survive. And, of course, you need to do it the right way to improve the culture within your remaining team. -- -- -- The Tech Tribe is Nigel's training and coaching community. The book (Survive & Thrive) is available for download at: https://thetechtribe.com/guide/. Information on the Tribe generally is at https://thetechtribe.com/. -- -- -- Sponsor Info: For more information or to get a 4-month free trial, visit getcryptostopper.com/mspradio :-)

Jim Lippie interviews Nigel Moore of The Tech Tribe, where the two discuss the 3 most important metrics for an MSP to monitor regularly.

This week we have gone international, with our fantastic Guest Nigel Moore who is severely addicted to helping people start, run and grow fun and profitable businesses. Nigel is a father, husband and entrepreneur. He is currently part of Teeth Capital which he founded in 2016 and The Tech Tribe. Formerly running a successful managed IT Services business. In 2016, he successfully sold his IT business and now focuses on one of his core passions - helping other entrepreneurs and business owners better run their Technology / IT businesses. Living on the beachfront just outside of Sydney, Australia. Spending time with my family or in the water he loves to surf, swimming, snorkelling, scuba diving anything else to do with the water. Take a listen to this week's Podcast, definitely not one to miss. Please, can you like and drop a review within whichever platform you are listening to us. Sponsored by: Moodbeam, Hopen Powered By: Think Cloud

In this week's episode In a change to the advertised programme, Paul introduces a special panel discussing the effect Coronavirus may have on MSPs and their clients In this special episode industry experts Nigel Moore, Glenn Robertson and Andrew Eardley join Paul to highlight how MSPs can protect themselves during this challenging time; the potential benefit to client relationships and why it's important to keep your marketing going right now Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert Paul's panel featured Nigel Moore from The Tech Tribe, Glenn Robertson from Purechannels and Andrew Eardley from MSP Easy Tools The Coronavirus statistics came from the free Worldometer tool The video conference and virtual meeting tools mentioned included Zoom, WebEx and 8x8 The guest on March 24th will be James Lyon from mspwhitelabelwebsites.com talking about how to increase MRR by selling websites Please send any questions, ideally in audio-form (or any other feedback) to hello@paulgreensmspmarketing.com Join Paul and over more than MSPs in his Facebook group Episode transcription Voice over: Made in the UK for MSPs around the world. This is Paul Green's MSP Marketing Podcast. Paul Green: Hello and welcome to this special edition of the show. Now a change to the advertised programme, we're going to be discussing the business impact of the coronavirus and how MSPs around the world can protect their businesses now and actually use this maybe as an opportunity to grow turnover and net profit. Paul Green: So I pulled together a panel of people that I trust to talk about four things. We're going to talk about the short-term impact, the longer term impacts, the need more than ever before for more and more monthly recurring revenue, and why you must never ever stop marketing, especially at a time like this. Paul Green: Before I introduce my panel, let's just set some context here. So normally this podcast is recorded weeks ahead,

This is one lively conversation between James Vickery and Nigel Moore of Tech Tribe. zeroing in on the elements of an intentional growth engine. They cover everything from pricing to changing your own mindset to tool fatigue. Building belief in your value is a key performance driver. Nigel and James discuss how to make this happen, why it's important not to go it alone and why in the end it's all really about sales, marketing and mindset.

In this week's episode Welcome back to Paul Green's MSP Marketing Podcast and the first episode for a brand new year. As we take stock from 2019 and look ahead to an exciting 2020, Paul explains how writing your own business book could make the next twelve months for your MSP even more successful Spoiler alert - there may just be a lightbulb moment waiting for you in this week's episode. Paul introduces you to the work of expert marketer Jay Abraham and his three simple steps to grow a business Nigel Moore is today's guest. The successful ex-MSP owner, and founder of The Tech Tribe, discusses how he'd run an MSP differently with the benefit of hindsight There’s a brilliant question from podcast subscriber Krunal about how and when to do the marketing for your MSP Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert Find out more about marketer and business consultant Jay Abraham and his books You can order your free copy of the book Updating Servers Doesn't Grow Your Business right here The likes of fivver.com and peopleperhour.com are great places to look for writers to help with your book An alternative to creating your own book is to be given one with your name already on it via the MSP Marketing Edge package This week's guest is MSP expert Nigel Moore from The Tech Tribe The question about the Profit Matrix came from Krunal Patel from Onega Our guest on the next show on 14th January to talk about 'dark web monitoring' is Matt Solomon from ID Agent Please send any questions, ideally in audio-form (or any other feedback) to hello@paulgreensmspmarketing.com Here's a link to Paul's Facebook group for MSP Marketing Episode transcription Voiceover: Made in the UK, for MSPs around the world. This is Paul Green's MSP Marketing podcast. Paul Green: Hello and welcome back to the show. Here's what's coming up today. Nigel Moore: Owned an MSP. I sold an MSP and now I teach and coach MSPs how to avoid the bajillion mistakes that I made when I had my MSP. Paul Green: We are also going to be talking about how this year you're going to need your own book to help your MSP to stand out and be completely differen

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-70/ Guest: Nigel Moore Company: The Tech Tribe This week my guest is Nigel Moore with The Tech Tribe who joins us from Australia. Having been in the business since 2002, Nigel has an interesting story about how he came to own his own MSP in 2007. Starting as break-fix, it took a few years to convert everyone to MRR but along the way, he learned quite a bit. Nigel has documented what he learned in a book he wrote called “Package, Price, Profit - The Essential Guide to Packaging and Pricing Your MSP Plans” available from Amazon. Nigel shares a lot of his experiences in this episode that you can put into use today in your own MSP. While Nigel is no longer running his MSP, he does own a company called The Tech Tribe where he coaches MSPs on how to grow their business. During the podcast, we kept the topics to MSP business and I hope to have Nigel on the MSP Voice Webinar Series soon to talk about The Tech Tribe.

In this week's episode Whilst LinkedIn is seen as the leading business marketing platform, Paul explains how Facebook can still do an amazing job for you, by using their remarketing tools On the subject of LinkedIn, special guest Fiona Challis (an MSP sales expert) shares some great tips on using LinkedIn to drive lead generation There’s a brilliant question from podcast subscriber Mike about how and when to do the marketing for your MSP Plus Paul explains how Christmas could be an extra magical time for your business The show is taking a holiday too - episode 8 is out on Tuesday 7th January 2020 Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert You can find out more about remarketing on Facebook here Here's a link to Paul's Facebook group for MSP Marketing Thank you to special guest Fiona Challis who runs the The Next Gen Sales Acceleration Academy The question about how to find time for marketing came from Mike Annesley from Mikrotek Solutions Ltd Our guest on the next show on 7th January will be MSP expert Nigel Moore from The Tech Tribe Episode transcription Voiceover: Made in the UK, for MSP's around the world. This is Paul Green's MSP Marketing Podcast. Paul Green: Here's what's coming up in our last show before Christmas. Fiona: They're sending these big, long and impersonal messages that, they're really just taking what they would have said in a cold call and put that in a LinkedIn message and expecting a result. Paul Green: I'm also going to tell you how you can utterly dominate online advertising for a very select number of your hottest prospects. We got a great question we're going to answer about, how do you find time to implement marketing stuff in your MSP every single day? Voiceover: Paul Green's MSP Marketing Podcast. Paul Green: So this is the last podcast I'm going to do before Christmas. In fact, we're going to have a two week break, no podcast next week or the week after the next one, episode eight will be out on the 7th of January. What I like at this time of year, is we're just a week or so away from Christmas. What I love is the the opportunity to disconnect from the business a little bit, really get back into family time and, really enjoy some policy time, not just with the people I love, but also in my own head, and to me that's the power of holidays. I talked about this back in episode two and about how important it is for us to have quality holiday time. At this time of year, it's a good reminder that actually, it's good for us to mentally disconnect from the day to day stuff in our business. Because you and me, we're business owners, we started something amazing, it's our baby, we want to throw everything into it and make as much of it

I had a great chat with my old friend Nigel Moore from Australia about his new book, Package Price Profit. (You can buy it on Amazon in paperback or Kindle edition.) This book is a great overview of pricing and bundling options in the IT service industry. I particularly love his analogy about so-called All You Can Eat: Everything at the buffet is included. If you want us to make a special dish for you, that's not included! Of course Nigel is also the founder of the Tech Tribe - www.thetechtribe.com. So we chatted about that a bit. The official book site is www.packagepriceprofit.com. :-)

Richard Tubb, a leader and keynote speaker in the MSP community, brings interviews and updates on products, services and success stories in the Managed Service Provider world. In this episode, Richard interviews Nigel Moore, founder of The Tech Tribe (https://go.thetechtribe.com/join-the-tribe/) . Nigel always seems to have a fresh perspective and a knack for making teachings sound like something completely new so he’s made a huge impact on the wider MSP community in recent years. His knowledge and his confidence, however, have been hard won. Around 12-13 years ago he found himself the proud owner of a ‘half-baked’ (his words!) MSP. It was a real baptism by fire and Nigel had to very quickly find his feet in the business world if he wanted his MSP to grow. And like so many of us, he says he made a ‘bajillion’ mistakes along the way.

I had a great chat with my old friend Nigel Moore from Australia about his new book, Package Price Profit. (You can buy it on Amazon in paperback or Kindle edition.) This book is a great overview of pricing and bundling options in the IT service industry. I particularly love his analogy about so-called All You Can Eat: Everything at the buffet is included. If you want us to make a special dish for you, that's not included! Of course Nigel is also the founder of the Tech Tribe - www.thetechtribe.com. So we chatted about that a bit.   The official book site is www.packagepriceprofit.com.   :-)    

This time, an episode solely in English. Talked with Nigel Moore, very familiar to Finnish basketball fans. Played in various teams in Finland and abroad and now getting more serious about coaching. His views on playing abroad, college basketball (as we debate in Finland is this the only/right way to get into pro game), coaching, 3x3, facilities for basketball in Finland, how to transfer the culture from Susijengi support to Korisliiga support... and many more things. Second interview, (start at 49.50) Alex Murphy back with the Susijengi once again this summer. Talking through his last couple of seasons with the injuries he has had, playing for Finland, how he copes with being injured, fishing, spending time outside the sport, future (and no, he does not tell me where he will play next season :-) ) - and the thoughts of the three Murphy brothers playing for Susijengi.. OR!! playing in the same 3x3 team. First, let's get Alex to see 3x3 Finnish Finals in two weeks, to get the idea another step forward. Hope you enjoy this episode in English.. I sure enjoyed talking to the players.

This SMB Community Podcast features Nigel Moore from The Tech Tribe. Topics include his community, crazy selling prices for MSPs, and a great discussion about building culture within your IT business. I always enjoy talking to Nigel. I met him just over ten years ago and am happy to still be doing things together. Of course a person can only take so many trips across the ocean in a year, so we do most of our collaboration online. In this interview, we talk about our respective communities (The Tech Tribe for Nigel and Small Biz Thoughts Community for me). After that, we talk about several aspects of selling a business and the crazy valuations we’re seeing for MSP businesses in the U.S. At last we get to the topic we were scheduled to talk about: Building culture in your business. The rambling and spontaneous nature of this interview is exactly why I love working with Nigel. He’s super smart and talented. He’s one of those few “coaches” who can speak on any topic and give some great advice off the cuff. NOTE: At the very end, we tease an event we’re putting together for a few folks in Melbourne at the end of October. Tune in to the emerging details at www.TheTechTribe.com/melbourne2018.   Web Site: The Tech Tribe   Watch the video podcast: This interview is 30 minutes. Audio Listen to the Podcast.  

Today on the podcast, my guest is Nigel Moore, Founder of The Tech Tribe. Nigel built and sold a successful MSP in Sydney. He now is leading a tribe of MSP owners looking to grow their MSP practice. Nigel and I talk about the evolution of the IT service company to an MSP. The mistakes people make and what makes it difficult. We also explore the idea of if you should do TnM & MSP or just go pure MSP. Nigel is a fantastic guy and is truly passionate about the industry. Resources mentioned Managed Services in a Month - by Karl Palachuk The Tech Tribe discount link here. Use this link and get 40% off your first month and the tech tribe will donate mosquito nets to communities in Africa!

In this episode of Behind the Membership Callis is talking with Nigel Moore all about his membership site, The Tech Tribe. Nigel places a high emphasis on providing excellent service for his members, including offering all members a personal coaching call when they join, a private coaching section in his community and creating most of his content based on member questions and needs. As a result he's really tuned into what his members and his potential members are looking for, and what will help them to get results and this has enabled him to build a six-figure membership site with relative ease. Here we also talk about how Nigel gets a member a day without marketing, and what happens when he actually turns his marketing funnel on. And we’re talking about the challenge of content creation, dong things that don't necessarily scale, and introducing a higher membership tier into the mix, plus more.

I had a great interview with Nigel Moore from My Technology Business (The Tech Tribe). Nigel Moore Nigel joins us from an hour north of Sydney, Australia. He tells us the story of how he sold his managed service business AND maximized the price by creating standardized processes. Great line from this interview: When you move the sale from simply acquiring clients to a strategic buy, then the prices goes way up! Last year Nigel launched the “Tech Tribe” community – officially My Technology Business. His community provides a wide variety of resources, including video trainings and downloadable templates. In this interview, Nigel walks through one of his favorite forms – a client screening to determine whether or not it’s worthwhile to take on a client. . . . Plus stories and a lot more. Enjoy!   Links Mentioned: Web Site:  www.mytechnologybusines.com Membership Info: www.thetechtribe.com Special Offer: www.thetechtribe.com/karl – including a speed coaching call!   Check out the interview here: This interview is 30 minutes. Listen to the Podcast  

Today on the show we have Nigel Moore here to tell us about the top 5 Marketing Mistakes he’s made in his business life and how to avoid them. We’ll talk about why mico-commitments are the best way to build your prospect list, how to know when it’s time to stop a marketing campaign (hint, probably not when you think), and a marketing tip from none other than...Donald Trump? Plus we’ll chat about some good options for sending out postcards automatically and other ways you can show your clients that you appreciate them. All that and so much more coming up right now!

My guest in this episode is Nigel Moore, who runs My Technology Business which specialises in helping IT support entrepreneurs. In this episode: How he convinced customers to pay in advance instead of 4 months (!) after service delivery. Monitoring profitability of monthly fixed-fee agreements. Why not to earn too much margin from a client. Setting initial prices for fixed-fee agreements. How he prepared his business for sale. How he thinks about using the proceeds of his business sale.

“For me, getting to 7-figures and being able to run it with hardly any input, was all about documentation and hiring the right people.” Nigel Moore “If you want to get to 7-figures, mission, value and purpose are ridiculously important.” Nigel Moore On this episode, we are welcoming Nigel Moore to the show. Nigel recently sold his 7-figure serviced based business and is currently running a community for entrepreneurs that have IT businesses. There are many highlights in this episode because Nigel really digs into the details of starting, running and selling his business. He talks about the five, six, and seven figure mentalities. How he spends twenty-thirty hours a week learning about business, leadership and personal growth. He then talks about the importance of building a business that creates an incredible amount of value for the world. Bottom line, this episode with Nigel was incredible and a show you will not want to miss. 4:06: Nigel on Hiring the Right People 6:31: Lessons Nigel Learned from Building a 7-Figure Service Bases Business 8:12: Managing 1,100 SOP's 11:04: Nigel On 5,6, and 7-Figure Mentalities 30:37: Outtakes Nigel's Rule “Everything must be continually incrementally improved.” Honorable Mentions ‘Traction' by Gino Wickman Headspace Six Phase Meditation Seconds App ‘Doing Good Better' William Macaskill Contact Info http://nigel.me MyTechnololgy Business http://mytechnologybusiness.com/

Nigel Moore chats to Bethan Simmons, PR Manager of Noah's Ark. Originally broadcast on Radio Glamorgan on Wednesday 23rd November 2016