Podcasts about it service

Ross Davis/Ergo Prevent Ergo Prevent focuses on building and maintaining a healthy workforce by offering comprehensive solutions in injury prevention, ergonomics, and employee health and wellness. Their commitment is to enhance your employees’ health, wellness, comfort, and safety in their work environment. Their services are designed to proactively prevent, identify, assess, mitigate, and effectively manage […]

Ross Davis/Ergo Prevent Ergo Prevent focuses on building and maintaining a healthy workforce by offering comprehensive solutions in injury prevention, ergonomics, and employee health and wellness. Their commitment is to enhance your employees’ health, wellness, comfort, and safety in their work environment. Their services are designed to proactively prevent, identify, assess, mitigate, and effectively manage […] The post Ross Davis with Ergo Prevent and Anja Thain with IntegriCom appeared first on Business RadioX ®.

If you're with an IT provider who is slow to respond, constantly missing deadlines or fixing the same issues over and over again, have you ever stopped and wondered why? Maybe it isn't their workload, it's their workflow. Is their checklist in their head? Are they simply forgetting things? Frank Abagnale – famously portrayed by Leonardo DiCaprio in Catch Me If You Can – once said: “Every cyberattack happens because someone did something they shouldn't have done, or failed to do something they should have done”. Barb speaks with George Smith from Rewst, a platform that assists MSPs like CDN Technologies the tools to be more organized, proactive and efficient, so customers can get the fast and reliable IT support they actually deserve. 0:00 – Barb's Introduction 5:41 – The Big Picture; What does Rewst Automate and why should businesses care? 10:36 – Real World Impact 12:37 – The Human Side Of Automation 17:03 – Addressing Common Small Business Issues 18:10 – What is the most important thing George has learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

In this episode, we bring you key excerpts from a recent webinar featuring Configit and Coolshop. Configit, a leading CPQ vendor from Denmark, was represented by Max Mirbaz, VP of Global Partner Business. Coolshop, an IT & Service company that partners with Configit on solution implementations, was represented by Enrico Magnone, Chief Strategy Officer. The discussion is divided into three key segments: ✅ How to Differentiate CPQ Solutions in 2025 ✅ Configit's Overview & New Go-to-Market Program ✅ Coolshop's Approach & a Real-World Partnership Example If you're exploring partnership opportunities with Configit in North America or Europe, this episode is a must-listen!

Was sind die Unterschiede, Herausforderungen und Chancen, wenn man als Systemhaus neben der Infrastruktur und dem IT-Service auch auf eine Softwarelösung wie DATEV oder SAP setzt? Aus Sicht von Tom Neumeier, Vorstand der Neumeier AG, überwiegen klar die Chancen und Vorteile und er beschreibt im heutigen Podcast, den Weg seines Unternehmens mit einer Spezialisierung gleich von der Unternehmensgründung an. Auf der Vorteilsseite stehen für Tom gute Stundensätze, weniger Wettbewerb und eine enge Kundenbindung auch durch wiederkehrende Erlöse. Diese Vorteile darf man sich allerdings erarbeiten und dafür braucht man Leidenschaft und eine hohe Bindung an die Fachlösung. Diese beiden Punkte sind für Tom für die IT Unternehmen ausschlaggebend, die vielleicht für die Zukunft eine solche Spezialisierung mit einer Fachlösung prüfen. Die Entscheidung für eine solche Spezialisierung ist keine rein rationale oder finanzielle Entscheidung, sondern eine Entscheidung für eine echte Bindung, bei der man mit dem Software Hersteller seiner Wahl Höhen und Tiefen für den langfristigen Erfolg durchlebt. ----------------------- Und hier einige Links, wenn Ihr mehr über Tom wissen möchtet: https://www.neumeier-edv.de ----------------------- Und mehr von Olaf Kaiser: www.linkedin.com/in/olafkaiser/ www.olaf-kaiser.coach/ www.ubega.de Direkt einen kostenfreien Termin mit Olaf buchen https://bit.ly/allgemeinen-termin-buchen

In this session, we delve into the strategic approach of leveraging an anchor account to establish and grow a small service firm. Exploring the real-world example of how an IT Service firm was built with MetLife as the anchor account, we uncover the keys to success in building a thriving business around a single, foundational client. From cultivating strong relationships to diversifying services and expanding clientele, our discussion with Collective 54 Member Michael Gibbs, Founder & CEO at SureStep, offers actionable advice for entrepreneurs looking to navigate the journey of entrepreneurship with confidence and purpose. Tune in to learn how to harness the power of an anchor account to propel your service firm to new heights of success.

Als Michael Schwanzer bei der Gesellschaft für diakonische Einrichtungen startet, betreut er die gesamte Unternehmens-IT noch allein. 10 Jahre später führt er ein 7-köpfiges Team, mit dem er den gesamten IT-Service der Gruppe intern abbildet. Als Grundlage dafür dienen eine zentralisierte Cloud-Infrastruktur, standardisierte Technik und ein digitales Dokumenten-Management. Welche Hürden es auf diesem Weg gab und wie weit die GfdE beim Thema Telematikinfrastruktur ist, verrät er in dieser Folge.

A ransomware attack occurs every 14 seconds. Cyber attacks occur once every 39 seconds. The average ransomware attack costs a company $170,000! Does your business need cyber insurance? Is cyber insurance really worth the investment? What is a cyber warranty? Barb speaks with Nick Wolf, part of Cork's Leadership Team about Cyber Warranties.   0:00 – Barb's Introduction 1:21 – Who are Nick Wolf and Cork? 2:05 – Why would a business need supplemental cyber insurance coverage, as opposed to regular cyber insurance? 4:50 – What gaps does the cyber warranty fill in for an MSP's customers? 5:22 – Since there is no software or hardware to install, what are the requirements for coverage? 10:27 – How does a payout impact an MSP's premium, or is each MSP's customer's premium calculated independently? 11:07 – What does the payout cover if there is a request for compensation following a breach, fraud or cyber crime? 12:33 – Do businesses need cyber insurance if they have an incredibly awesome MSP taking care of their networks, and have a cyber warranty in place? 14:14 – What is the most important thing Nick has ever learned?   This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox's David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

Im heutigen Interview sehen wir uns 2 Fallstudien an, in denen Unternehmen ihre IT erfolgreich an einen Managed Service Provider ausgelagert haben. Maximilian Pfister und mit Matthias Fischer von niteflite networxx zeigen die Vorteile auf und warum sich beide Unternehmen für einen Wechsel entschieden haben.Das sind die Themen:Was machen Managed Service Provider genau und für welche Unternehmen und welche Situationen kann das nützlich sein?Der Unterschied zwischen IT-Dienstleister, IT-Systemhaus und Managed Service Provider.Fallbeispiel #1 LOBECO: Wenn die eigene IT an Grenzen stößt.Fallbeispiel #2 CPS: Konzentration aufs eigene Kerngeschäft von Anfang an.Marktübersicht der Managed Service Provider in Deutschland.Kostenlose Checkliste: IT-Strategie für Geschäftsführer und IT-Leiter – Wann sollten sie ihre IT-Strategie updaten?Zum Interview ist eine kostenlose Checkliste erhältlich. Sie kann unter https://www.niteflite.de/checkliste-it-strategiestrategie/ heruntergeladen werden. Weiterführende Informationen zur Firma niteflite networxx GmbH:► Internet: https://www.niteflite.de/► LinkedIn-Firmenseite: https://www.linkedin.com/company/niteflite-networxx-gmbh/ ► Maximilian Pfister auf LinkedIn: https://www.linkedin.com/in/maximilian-pfister-4119731/ ► Matthias Fischer-Zottele auf LinkedIn: https://www.linkedin.com/in/matthias-fischer-zottele-11928b154/ —Über den #ITundTECH für Deutschland Podcast:Der Podcast mit CEOs innovativer Softwarehersteller, IT-Dienstleister oder TECH-Unternehmen aus Deutschland!► Abonniere unseren Youtube-Kanal: https://www.youtube.com/@itundtech ► Abonniere unseren Podcast: https://www.itundtech.de/podcast► Besuche uns auf unserer Webseite: https://www.itundtech.de/ Der Gastgeber:Neben seiner Funktion als Vorstand der CONBREY MANAGEMENT AG ► https://www.conbrey.com ist Holger Winkler seit 2013 Sachverständiger für digitale Leadgewinnung (DESAG). Er hat sich vor allem auf den Vertrieb in der IT- und TECH-Branche spezialisiert. Seit 2009 konnte Holger bereits mehr als 350 Unternehmen zu deutlich mehr Kunden und steigenden Umsätzen verhelfen.Zu den Kunden von CONBREY zählen unter anderem Firmen wie Databoat AG, Trevisto AG, Robotron Schweiz GmbH, T&G Automation GmbH, ISC Consultants und über 100 weitere Unternehmen.► Vernetze dich mit Holger Winkler auf LinkedIn: https://www.linkedin.com/in/holger-winkler/—Sie sind CEO eines innovativen Unternehmens aus dem IT- und TECH-Umfeld und hätten Lust, als Gast in den ITundTECH für Deutschland Podcast eingeladen zu werden?Dann melden Sie sich hier: https://www.itundtech.de

AI – It's everywhere nowadays, reshaping our reality in ways we've only begun to explore. Barb goes in depth with Jimmy Hatzell – the intrepid co-founder and CEO of Hatz AI – exploring his vision and expertise to see how AI can empower, enhance and encourage transformation for MSPs and their clients. 0:00 – Barb's Introduction 0:46 – Who is Jimmy Hatzell and Hatz AI? 5:29 – How did Jimmy's compelling vision and strategy attract investment and seed funding from important investors such as Vestigo Ventures? 8:37 – In light of recent embarrassing incidents affecting businesses involved with AI outcomes, what measures are being implemented by Hatz AI to ensure MSPs can offer these services with confidence without negatively impacting their reputation? 14:21 – How does Jimmy's platform deal with problems and queries that fall of out of its scope involving its training data? 18:21 – What do MSPs say in response to clients to ask, “why should I use your AI service”? What are the benefits and value of choosing Hatz AI as a solution? 22:57 – What is the most important thing Jimmy has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats chage daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

Episode 86 explores the importance of Data & Analytics Management with Lauren Maffeo.Based out of Washington DC, Lauren Maffeo is the Senior Service Designer at Steampunk Inc an IT Service and IT Consulting company.Lauren is an award-winning author, analyst, and designer of data systems for the U.S. Federal government.  Career highlights include leading service design for an agency database with 46 million+ unique data points and is the author of “Designing Data Governance from the Ground Up”.She is a founding editor of Springer's AI and Ethics Journal and an adjunct lecturer of Interaction Design at The George Washington University. Lauren has written for Harvard Data Science Review, Financial Times, and The Guardian. She has also presented her research on bias in AI at Princeton and Columbia Universities, Google DevFest DC, and Twitter's San Francisco headquarters.The Business of Business, topics are divided into 4 Categories: Management, Operations, Sales, and Financial. Target Audience is Business Owners, C-Level Executives, Management, and anyone considering starting a business. Support the showHelping You Run a Successful Profitable Business !For Business Consulting or to be a Podcast Guest - Contact me at: www.bcforg.comLinkedIn: https://www.linkedin.com/in/brian-fisher-72174413/

“Platforms harmonize and standardize without restricting. By standardizing, they actually enable and allow people to do more things." Gregor Hohpe is back again for the second episode with his latest book “Platform Strategy”. In this episode, Gregor discussed in-depth about building platforms with a proper platform strategy. He began by describing what a platform is from a few different perspectives, the benefits it brings, and what strategy we should think about when building a platform. Gregor also emphasized the opposite difference between platforms and IT services, with the key difference of how a platform thrives with more scale. We then had a few fun discussions discussing building a platform on top of a cloud platform, the key skillset we need to build a good platform, and how we should build a proper platform abstraction. Towards the end, Gregor also covered the recent trend of building developer platforms and business capability platforms. Also, do not miss Gregor's fun analogy of fruit basket vs fruit salad when explaining a good platform strategy.   Listen out for: Strategy Book Series - [00:05:39] Definition of Platform - [00:07:58] Platform Benefits - [00:12:09] Platform Strategy - [00:17:25] Platform vs IT Service - [00:20:47] Platform Thrives With Scale - [00:25:39] Cloud Platform-Based Platform - [00:29:36] Skillset for Building Platform - [00:36:44] Abstraction, Not an Illusion - [00:44:19] Fruit Salad vs Fruit Basket - [00:47:32] Developer Platform - [00:51:34] Business Capability Platform - [00:55:48] 3 Tech Lead Wisdom - [00:59:31] _____ Gregor Hohpe's BioGregor Hohpe advises CTOs and senior IT executives on IT strategy, cloud architecture, and organizational transformation. He served as advisor to the Singapore government, chief architect at Allianz SE, and technical director at Google Cloud's CTO Office. He is widely known as co-author of the seminal book “Enterprise Integration Patterns” and as frequent speaker at conferences around the world. His accessible, but technically accurate essays were republished in “97 Things Every Software Architect Should Know” and “Best Software Writing”. He is an active member of the IEEE Software editorial advisory board. Follow Gregor: Website – https://architectelevator.com/ LinkedIn – linkedin.com/in/ghohpe/ X – @ghohpe Platform Strategy (with special coupon for TLJ listeners) – https://leanpub.com/platformstrategy/c/techlead _____ Our Sponsors Are you looking for a new cool swag? Tech Lead Journal now offers you some swags that you can purchase online. These swags are printed on-demand based on your preference, and will be delivered safely to you all over the world where shipping is available. Check out all the cool swags available by visiting techleadjournal.dev/shop. And don't forget to brag yourself once you receive any of those swags. Like this episode? Show notes & transcript: techleadjournal.dev/episodes/156 Follow @techleadjournal on LinkedIn, Twitter, and Instagram. Buy me a coffee or become a patron.

Our guest, Michael Contento, is a seasoned expert who has journeyed through the whole life cycle of an MSP. We hear about Michael's story and gain invaluable insights on the MSP landscape in Canada, the dynamics of mergers, what to look for in an acquisition, and the hurdles owner-operated MSPs face. Whether you're a budding MSP looking to scale or an established player contemplating a merger, this episode is tailored for you. 0:00 – Barb's Introduction 1:42 – Who is Michael Contento and F12.net? 3:49 – Why did Michael sell his MSP? 8:58 – Aside from money, what should an MSP look for when they are considering who they are going to sell to? 19:43 – What other things should MSPs do when they are preparing to sell? 28:38 – What is the most important thing Michael has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

In this episode, we're joined by Simone Jo Moore, an expert in enterprise IT Service management. Simone delves into the considerations surrounding AI in IT Service Management, emphasizing the importance of ethics and maintaining a human-centric approach. Tune in as she sheds light on the delicate balance of AI as a tool, not a crutch, in the ever-evolving landscape of IT services. Ps. This description was written by AI, using it as a tool, not a crutch. :) --- To learn more about IT Experience Management (ITXM) Framework™, visit ⁠⁠www.happysignals.com/itxm-framework-it-experience-management⁠⁠ To learn about our Built-in XLA Management features: ⁠⁠https://www.happysignals.com/product/xla-management⁠⁠ Read our Practical Guide to XLAs: ⁠⁠https://www.happysignals.com/the-practical-guide-to-experience-level-agreements-xlas

Often seen as the poor cousin to ISO 9001, ISO 20000 Service Management largely gets ignored in favor of the more popular Quality Management Standard. To be fair, it's title may have done it a disservice in the past. Being known as the IT Service Management Standard prior to 2018, it was often perceived as only applicable to IT service providers, when in actuality it could be adopted by any business! So, what is ISO 20000 exactly? The aim of the standard is to provide a framework for an effective end-to-end service management system which encompasses the entire lifecycle of a service from concept and design, through to service removal and end-of-life. It's best adopted by businesses who provide a service, particularly those that operate a help / service desk system. In this weeks' episode, Steve Mason joins Mel to discuss what ISO 20000 is, who can use and benefit from the Standard and how it fits in with other more widely adopted ISO Standards. You'll learn ●      What is ISO 20000? ●      Who is ISO 20000 designed for? ●      What are the benefits of ISO 20000? ●      A brief overview of the Standard ●      How ISO 20000 integrates with other ISO Standards   Resources ●      isologyhub ●      ISO 20000   In this episode, we talk about: [00:50] Why are we talking about this Standard? We've had a lot of interest in a few of our informative videos available on YouTube over the past year, with ISO 20000 content constantly ranking in our top 5 most watched videos every month. [01:00]  ISO 20000-1 was previously known as the ‘IT Service Management Standard', but since it's most recent update in 2018, it's simply known as the ‘Service Management Standard' now. [03:10] Why is ISO 20000 one of Steve's favourite Standards? – It takes some of the aspects of quality a step further and actually gives you much clearer detail on how you can improve your management systems. So, if you've got a Service Management System in any way, shape or form, this is the standard to go. It's also one of the easiest standards to audit because there's some very simple questions to ask that can highlight some very obvious weaknesses. This can lead to significant improvement when compared to the likes of ISO 9001. [04:05] What Is ISO 20000? –  ISO20000-1:2018 is a Service Management standard which has evolved from the IT industry and the ITIL Framework for Service Management; but today it can be used in all types of Service Industries particularly where there is a need for a Help Desk / Service Desk system. Some may ask, isn't this what ISO 9001 can do? In short, no. ISO 9001 will give you a bare framework of how to create a Quality Management System, but it won't give you the fundamental details of how to improve that Service Management System, and that's where ISO 20000 comes in. [05:39] Who is ISO 20000 applicable to? – Any business that provides a service, but more specific examples include: IT Service provider, call centres, gas / electricity providers, retail ect. [07:15] A high level overview of ISO 20000 – This Standard follows the Standard structure that many other ISO Standards follow. The first 3 clauses are all informative, starting from clause 4 we have: ·       4.0 Context of the Organisation ·       5.0 Leadership ·       6.0 Planning ·       7.0 Support of Service Management System ·       8.0 Operation of the Service Management System ·       9.0 Performance Evaluation ·       10.0 Improvement Clause 8.0 is where ISO 20000 fills in the gaps for other Standards, as it covers topics such as: ·       Service Portfolio ·       Relationship and Agreement ·       Supply and Demand ·       Service Design, Build and Transition ·       Resolution ·       Service Assurance [08:20] Familiar to some – Those in Service Management may recognise some of those terms, but may not use that exact wording. For example ‘relationships and agreements' may be more commonly known as Service Level Agreements and Operating Level Agreements – which can be a business critical area for some. [10:45] What are the benefits of ISO 20000? -  Improve the planning and introduction of services: This standard would help you understand what it is you need to do to introduce that new service, go through the planning, testing through a proper change management system and launch through a release and deployment management system. SLA's and OLA's - Achieve Service Level Agreements (SLAs) and Operating Level Agreements (OLAs) will be achieved consistently month on month. Reduce Stress - It will help to reduce employee stress as service request, incident and problem queues become manageable. Knowledge articles can be created to document incidents and solutions for future reference. Improved quality of service through continual improvement gained from Incidents and Problem fixes resulting in both time and financial savings. [12:30] ISO 20000 to the rescue -  Steve recounts an experience he had at a company that had an outstanding issue ticket queue of 800. With the introduction of elements of ISO 20000, they we able to reduce this ludicrous amount down to 30! [14:05] A top recommendation -  We'd highly recommend that you consider doing a Gap Analysis against ISO 20000. Even if you have no plans to implement it, you can still benefit from the findings. [14:40] Further resources -  You can purchase the Standard directly from the ISO website. We also have a number of short courses covering specific clauses in ISO 20000, available in the isologyhub. [15:55] How does ISO 20000 fit in with other ISO Standards?-  ISO20000-1:2018 has now been remodelled using the High Level Standard (HLS) framework so that clauses 4 to 7 and 9 to 10 can all be interconnected with only minor differences due to the nature of each standard. Essentially, if you already have ISO9001:2015 or ISO27001:2013 most of the framework for ISO20000-1:2018 will have already been done; all that would be required is to address the service aspects in those six clause before tackling the main work in clause 8. [18:20] Business Continuity -  ISO 20000 specifies a section on ‘service continuity management' which can neatly slot in with ISO 22301 – the Standard for Business Continuity. While ISO 22301 focuses on the bigger picture, the ISO 20000 element focuses on how a service can continue for a customer during an incident or accident occurring. We'd love to hear your views and comments about the ISO Show, here's how: ●      Share the ISO Show on Twitter or Linkedin ●      Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List

Small businesses require a simple plan to protect themselves from cyber crime. Cyber attacks are unexpected, and these attacks seem to be on the increase. The good news is the majority of cyber crimes can be prevented, and a network assessment performed by an MSP is pivotal to improving security within an organization. Matthew K. Koenig from Nodeware returns to share more insights and the power of IT assessments with Barb. 0:00 – Barb's Introduction 2:33 – Who are Matthew K. Koenig and Nodeware? 6:12 – What do vulnerability scans find when an MSP assesses the network environment of a small business? 15:23 – How can regular vulnerability assessments shift a business' approach from reactive to proactive in terms of cyber security? 20:21 – What is the most important thing Matthew has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

In this grand symphony of small business IT, every instrument, every section plays its part. But as we know, in any great performance, a single note change can influence the whole piece. This raises a crucial question: How does a business keep track of all the subtle changes in each section? Shawn Sailer from Liongard joins Barb to explain how tools like Liongard ensure the symphony always plays on, beautifully in tune. 0:00 – Barb's Introduction 2:37 – Who are Shawn Sailer and Liongard? 7:17 – How do MSPs use and leverage Liongard as an opportunity with co-managed IT and other companies? 15:59 – What is the most important thing Shawn has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

In today's fast-paced business environment, technology has become an integral part of almost every aspect of operations. From communications, marketing to supply chain management and Cyber Security, ALL businesses rely heavily on technology. Journalists behind industry publications, conferences, social media and research reports provide a deep understanding of the tech industry and can offer valuable guidance to help businesses navigate its complex landscape. Join Barb as she speaks with Rich Freeman, an industry expert with over two decades of experience in technology journalism. Rich is the go-to source for the latest trends, news, and best practices in the managed services space. 0:00 – Barb's Introduction 2:07 – How did Rich Freeman wind up in technology journalism from Yale? 3:50 – How has writing for technology journalism evolved over the years? 5:00 – Rich's thoughts about the impact of ChatGPT on the industry. 6:43 – What are some of the biggest challenges facing MSPs and their vendors today, and how does Rich see these challenges evolving in the coming years? 15:24 – Will AI play a role in levelling the playing field in the world of MSPs? 19:04 – What are Rich's predictions for the future when it comes to MSPs, vendors and the industry? 24:26 – Rich's thoughts on the decreasing price trends of PCs. 27:20 – What is the most important thing Rich has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

Some people are born to lead, and Tony North is a natural. With over 18 years of managing teams, he knows there are always new ideas, tools, and things to try out. Join the second session of Ticket Volume Live to discuss how to lead people in Service and Support, how to put together the best IT team, and the latest trends to pull this off. Tony North is the Senior Manager of IT Service at King County, WA. He is a service leader, Agile Program Manager, speaker, and veteran, with 20 years of experience in Service and Support. Before his current role, he was Manager of Technical Support at Sinclair Digital and Senior Manager of ITSM at Seattle Genetics.

Consider this: 99% of the world doesn't speak geek, nor do they understand cybersecurity and how to protect their digital assets. For the 1% of people who are familiar with terms like Privilege Escalation, Lateral movement and Seim, you might want to continue listening to understand how to communicate effectively to the rest of the world. Joining Barb today is her friend Ann Westerheim – founder and president of Ekaru, a tech company for small business in Boston, recognized as an accomplished technology innovator and leader. Ann is also now a published author, making history with her new book “Cybersecurity for Main Street – Cyber Fit in 21 Days”. 0:00 – Barb's Introduction 1:56 – Who are Ann Westerheim and Ekaru? 4:00 – What inspired Ann to write her book “Cybersecurity For Main Street: Cyberfit in 21 Days”? 9:57 – What were some of the hurdles Ann faced when writing the book? 12:22 - What is the “one thing” every small business owner should do to protect and preserve their company's critical data and computer systems? 16:12 – What is the most important thing Ann has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

For managed service providers (MSPs), making the IT infrastructure as invisible as possible isn't just a “nice-to-have" — it's also elemental to delivering the best customer experience. Securing IT for these tech services and support users is no different. The less complexity and interference with productivity from the underlying security apparatus — the better. The next BriefingsDirect security innovations discussion examines how Scottish MSP Grant McGregor Ltd. has taken the customer experience imperative to new heights — even as its users move increasingly to hybrid IT models. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Here to share their story of better managing the security experience as a means of enhancing the overall IT services value are David Lawrence, Co-Founder and Director of IT Support Services and Advice at Grant McGregor in Edinburgh, and Paul Sinclair, Head of IT Service at Grant McGregor. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.

IT Services customers today are expecting experts in their market. IT Service providers should pick one vertical market and be the dominate player in that market, aligning with your technology specialty. When you pick a vertical market you: Narrow your marketing focus to companies that need your services allowing for better leadsBuild referrals and references of like-minded businesses that will recommend your businessConcentrate sales efforts on deals you know you can winSet yourself and your business up for a premium valuation and successful M&A

Does your business need cyber insurance? Truth is, cyber criminals are targeting smaller organizations because the smaller your business, the less prepared it is to guard itself against a cyber attack. Cyber insurance policies and riders have grown popular over the last decade as cybercriminals have become more cunning. Because of this, cyber insurance prices have also risen, so you may be curious whether cyber insurance is something your business absolutely needs. Joining Barb today is Desraie Thomas of DataStream Cyber Insurance, offering clarity to businesses on the topic of cyber insurance. 0:00 – Barb's Introduction 2:20 – Who is Desraie Thomas and DataStream Cyber Insurance? 7:29 – What does cyber insurance cover? 13:16 – What does an insurance company need to know about your business? 18:15 – What is the most important thing Desraie has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

Today's guest is John Cullom, CEO at Northcraft Analytics. Founded in 2008, Northcraft Analytics is the leading provider in the U.S. of Analytical Applications for Enterprise IT departments. They offer a broad suite of HOLAP BI applications for IT Service and Operations Management, including coverage for 10 of the 24 ITIL process areas on more than 12 enterprise applications. Northcraft's vision is to provide Business Intelligence applications for all of the industry-leading solutions for IT automation with platform portability for our customers. Their solutions are unique in that they require no BI development whatsoever, which is backed up by the most comprehensive maintenance and support package in the industry. In the episode, John will discuss: The interesting work they do at Northcraft Analytics, Current trends he is seeing in the market, Why ServiceNow is the platform of choice, How they are using ServiceNow and the benefits it brings to the organization, What he's learned from implementing ServiceNow and What the future holds for the platform

Bertram Umzüge ist ein Traditionsunternehmen mit über 100 Jahren Erfahrung und dabei kein einfacher „Möbelschlepper“, wie Lars Kleffner, geschäftsführender Gesellschafter der Firma August Bertram GmbH & Co.KG, selber sagt. Unter dem Motto „Logistik von A nach B. Service von A bis Z.“ versteht sich der Umzugs- und Möbellogistiker vielmehr als Full-Service-Dienstleister für seine Kunden und bietet neben Planung und Transport auch Dienstleistungen wie Neumöbelmontage, IT-Service, Begleitung von IT-Rollouts, umweltschonende Möbelverwertung, Möbel- und Aktenlagerung u. v. m. Als Inhaber eines Düsseldorfer Familienunternehmens hat sich sein Tätigkeitsbereich durch wirtschaftliche und politische Entwicklungen in den letzten Jahre stark geändert. Heute beschäftigt er sich vermehrt mit Personalthemen, um den Problemen des Fachkräftemangels oder neuen Herausforderungen aufgrund unterschiedlicher Generationen und Kulturen gerecht zu werden. Aber auch die Themen Nachhaltigkeit und Umwelt stehen im Vordergrund. Einerseits durch die sich verändernden Anforderungen der Kunden, andererseits im Hinblick auf die persönliche Verpflichtung gegenüber der Umwelt. Wie er diese Inhalte auch innerhalb des Betriebes mit Leben füllt und warum er sich über mangelhaftes Verkehrsmanagement der Stadt ärgert, das verrät er unserer Moderatorin Andrea Greuner in unserer aktuellen Folge von Wirtschaft Düsseldorf Unplugged. Der Rotonda Business Club präsentiert in Partnerschaft mit IHK Düsseldorf und der Wirtschaftsförderung der Landeshauptstadt Düsseldorf die neue Stimme der Düsseldorfer Wirtschaft. DER BUSINESS CLUB DES 21. JAHRHUNDERTS Der Rotonda Business Club ist das größte aktive Netzwerk für unternehmerisch denkende und handelnde Menschen in Deutschland. Unsere 8 Clubstandorte bieten Raum für Beziehungen und neue Ideen. Hier können Sie sich in einem zukunftsorientierten, professionellen Ambiente mit interessanten Menschen austauschen und neue Impulse für Ihr Business gewinnen. Als Mitglied stehen Ihnen unsere Räume und Veranstaltungen in allen wichtigen Städten Deutschlands offen. Unsere Clubmanager sind persönlich für Ihre Anliegen da und kümmern sich aktiv um Ihre Themen und Anforderungen. Selbstverständlich profitieren Sie auch von unserem starken Netzwerk, vielfältigen Services und hochkarätigen Veranstaltungen. Sprechen Sie uns an. Wir freuen uns auf Sie! Wirtschaft Düsseldorf unplugged ist auch Ihr Podcast! Wir laden Sie ein zum Austausch, Diskutieren und Mitgestaltten. Schicken Sie uns Ihr Feedback, Ihre Anregungen und Themenvorschläge via WhatsApp an +49 1573 5498 414 oder per Mail an hallo@wirtschaftspodcast-duesseldorf.de!

If you are thinking about selling your IT company chances are you have come full circle. The majority of MSPs are tech turned owner operators that grew a respectable businesses and now are done and want out. They can now take that long overdue vacation, treat themselves to something nice, pay back that line of credit and finally have some REAL money in the bank as they think about retirement and what they are going to do next. Think of it... to sell or not to sell? To buy or not to buy? Joining Barb is Michael Einbinder-Schatz, to talk about life after the acquisition of his MSP – Jobecca Technology Group. 0:00 – Barb's Introduction 2:05 – Who is Michael Einbinder-Schatz and his MSP, Jobecca Technology Group? 7:44 – Why did Michael sell? How did he find the buyer? 17:23 – What did Michael do to prepare his customers for the transition? 27:53 – Does Michael have any regrets selling his business? 29:11 – What is Michael doing now? 39:27 – What is the most important thing Michael has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

What is Malware? Do you constantly get hammered by pop-up ads that come from nowhere and infuriate you when using your computer? Does your computer run slow, act funny, or crash unexpectedly? Are you getting tons of spam from unknown senders? Did your internet browser suddenly change? If so, then your computer might be infected with malicious programs that could end up destroying your files, stealing your personal and financial information, and rendering your computer useless. It's all true. Cyber criminals lurk everywhere and are constantly finding new ways to harm you. If you want to make sure you aren't their next victim, listen up. Joining Barb is Eddie Phillips of Malwarebytes. 0:00 – Barb's Introduction 2:04 – Who are Eddie Phillips and Malwarebytes? 4:48 – How does Malwarebytes help small business owners protect and preserve their company's critical data? 6:55 – How do you distinguish the difference between malware and a virus? 9:04 – How are endpoint detection and response and managed detection and response services that are delivered by MSPs and IT companies different from off-the-shelf solutions? 15:23 – What is the most important thing Eddie has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

When was the last time you thought about the security and the health of your computer network? I know you are so darn busy running your business that you simply forget, until something major happens. Consider this a friendly reminder to get your network checked out – if nothing else, it's a good way to get a third party review of your network's security and IT. You care what happens to your company's tech assets, don't you? Over and over again, as we do our IT discoveries, it's shocking to find out that a lot of the businesses out there have non-existent backups, security loopholes, and flawed systems that are not accounted for. It is important to have detailed invoices that clearly explain what IT services you are paying for, what you are being billed and why you have that charge. Listen up! Joining Barb is fellow Canadian Colin Knox from Gradient MSP. Gradient is a popular tool in the MSP space that is used to match security protections, and subscriptions to devices for billing. 0:00 – Barb's Introduction 2:09 – What's new with Colin Knox and Gradient MSP? 9:08 – Colin talks about Gradient MSP's new integration with CompTIA 19:36 – What is Gradient's MSP sanctuary and how has it grown? 24:59 – What is the most important thing Colin has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

Mein heutiger Gast ist 21 Jahre und angetreten, die Männerdomäne IT-Service aufzumischen. Derzeit absolviert sie eine Ausbildung zur Fachinformatikerin. Zuvor hat sie ein freiwilliges soziales Jahr in der evangelische Gemeinde (FeG) Lindenberg absolviert und wurde dort als sportliche, musikalische und überaus motivierte junge Frau vorgestellt. Heute lernt sie in einem Team, was es bedeutet, den IT Betrieb aufrechtzuerhalten. Privat liest sie viel und ist sportlich aktiv, sei es mit dem Mountainbike, beim Tennis oder Badminton. Hallo Michelle Conrads.OPITZ CONSULTING Deutschland GmbH ■■■ Digitale Service ManufakturWann lernen wir uns kennen?#MEINLIEBLINGSJOB

Let me ask you a controversial question: When was the last time you took inventory of all the computers and devices in your organization? What is being backed up? Have you checked it? If you don't know what hardware you own, or what software subscriptions you are paying for then you might be overpaying or getting underserved. Think of this. If you have ever attempted to grow a business or organize your business, one of the first things you do is take inventory of what you own, your assets, your goods. Turn up the volume and listen up! Joining Barb today is Dan Wensley, CEO of ScalePad, a leading company that offers innovative solutions to companies like CDN Technologies so they can help their customers with backup radar, hardware and software asset management, monitoring, warranty services and compliance. 0:00 – Barb's Introduction 3:10 – Who are Dan Wensley and ScalePad? 8:59 – What can we do to help people who are not in the tech space realize that hardware has an expiration date? 15:25 – Warranties are current, secure and up to date. What about backing up devices and staying safe? 22:20 – What is the most important thing Dan has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

Did you know you are not supposed to use your mobile phone while it's charging? When you use your phone while it's charging, you are using more power than its being fed, and this screws up the battery. Did you also know that charging your phone overnight hurts the phone battery life? According to lifeside.com it is recommended that you charge your phone when it at 10% and only charge it up to 90%. Humans are really bad at recharging. It takes about 8 hours of charge for 16 hours of use. Why is that Joining Barb is Ryan Markel of Markel.me to explain how to charge our batteries as humans. 0:00 – Barb's Introduction 1:46 – Who are Ryan Markel and Markel.me? 5:25 – What do people need to do to “recharge their batteries” as humans? 16:00 – Ryan on conative strengths, going with the flow, and our natural instincts. 27:30 – How did Ryan discover conation and the awareness of being in a conative state? 32:53 – What is the most important thing Ryan has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

Sarah Tenisi is the CEO of TenisiTech, an IT Service provider firm. They to help companies build the IT foundation to support their business goals and manage the IT as the business evolves to ensure that the IT continues to be a tool not a hindrance. Sarah also hosts a podcast for people interested in … Continue reading Sarah Tenisi: Supporting Employee Growth →

How do you decide who to hire when you reach the point in your business when you realize – I need help with the IT? IT companies can look all the same, but who can you trust to partner with? It's no secret that everyone preaches prevention, customer service. So how do you make sure you are comparing apples to apples instead of oranges to grapefruits when shopping for IT company aka a managed services provider. And on the other side of the coin, as a managed service provider how do you attract and build awareness about the services that you provide that help companies with their IT security, support and day to day tech operations? Joining Barb today is Paul Green, Owner of MSP Marketing Edge. Paul helps IT companies distribute information to the right people, in the right way, so businesses know they've hired the right company for their technical needs. 0:00 – Barb's Introduction 1:37 – Who are Paul Green and MSP Marketing Edge? 4:08 – How would you develop a unique sales proposition that resonates with businesses shopping for Managed Service Providers? 8:18 – What's the best strategy to build your audience to get your messaging across? 21:04 – What is the most important thing Paul has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

In this episode of PodMD, David Martin from Trisynia will be discussing the establishment of an IT system in a new practice, including the time it takes to establish a new system, the importance of planning, deciding on a location, the types of internet available, the types of equipment to use and much more. This podcast is brought to you by Trisynia. Trisynia is built on the foundation of three existing IT Service providers, Microresponse (est. 1991), CED IT (est. 1993) and Bluefly IT Solutions (est. 2003). Together, Trisynia have established a dynamic new firm that focuses on contemporary business technology solutions. Headquartered in Port Melbourne, Trisynia also has a presence in Sydney and Brisbane, enabling us to directly engage with the Australian east coast. They also have clients in the New Zealand cities of Auckland and Wellington. Trisynia provides specialist support to more than one hundred medical practices in Melbourne and Sydney. Their medical support and infrastructure teams work seamlessly to bring our customers the best possible outcome. To learn more, please visit their website.

Gute Quartalsberichte. Am Donnerstag sahen wir weitere Kursgewinne, immer mehr Anleger wagen sich aus der Deckung. DAX kratzte sogar an der 13.800er-Marke. DAX: +0,55 % bei 13.662 Punkten. MDAX: +1,28 % bei 28.162 Punkten. ATX TR: 6.401 Diff.% +0,95 %. Heute in den Interviews: CFO Stefan Land: All for One Group: "Sind durchseucht worden. Müssen schauen, dass wir lieferfähig bleiben" - Umsatz 338,9 Mio. Ufuk Boydak, Loys AG: "Nicht verwunderlich, dass die Unternehmen piano guiden" - Ölfirmen und IT-Service vor "Renaissance". Alois Wögerbauer: "Schwankungsintensive Bodenbildungsphase, die Konjunktur kühlt ab. Rechne nicht mit einer dicken Rezession". Adidas: von Herzogenaurach ins Wembley-Stadion. Bei der BayWa brummt es, alle Segmenten von regenerative Energien, Bau bis Agar - Gewinnsprung, höhere Prognose - CFO Helber im Interview.

Welcome to Best-Of week. The team is at Vegas for a conf so we're taking the highest rated episodes from season one and launching a new one every day this week during the HDI conf. This was my ABSOLUTE FAVORITE EPISODE of season one, even though each of these best-ofs are absolute bangers. Subscribe, tell a friend and come back tomorrow for another best-of episode, these are gold!--Dueling Interviews!! Jeff turned the tables and insisted that he get to interview me as well for the pod, so this is the first ever dueling interviews episode of IT After Hours. Jeff Rumburg is co-founder and Managing Partner of MetricNet, LLC. He was awarded the Ron Muns Lifetime Achievement Award by HDI for his contributions to the IT Service and Support industry. He has authored a best-selling book on Benchmarking and has published more than 100 whitepapers on IT Support Best Practices. He has also been retained as a service and support expert by more than half of the FORTUNE 1000, including such well-known companies as American Express, Intel, General Motors, IBM, and USAA.More importantly, he's a great human and I love talking to him. This conversation goes all over the place and it gets better and better so stay till the end!If you like what you hear, make sure to subscribe so you don't miss the next episode, and if you can, leave a review and a rating on apple podcasts as it really helps us spread the word! Find out more about MetricNet: https://www.metricnet.com__________Learn more about Ben and the Pod:Subscribe and Rate us on iTunes!!: https://podcasts.apple.com/us/podcast/it-after-hours/id1566762084Learn about QSTAC: https://www.qstac.com/Read Ben's Book, Badass IT Support: https://www.amazon.com/Badass-Support-Ben-Brennan/dp/1544510276/Connect on Linkedin: https://www.linkedin.com/in/benbrennan/The music for the intro and outro comes from my favorite band of all time, Steamroller from Austin, TX. Thanks guys and thanks everyone for listening, see you next time at IT After Hours!

Schmerzhaft und eher aus Versehen rausgefunden: Man(n) kann Kindle E-Books auch digital vernichten, Kauf hin oder her!Tja, wenn der Sohnemann seine Technik ablegt und das neueste Modell bestellt, regt sich in manch Mutter plötzlich Interesse an besagter, wenn auch als "veraltet" deklarierten Technik. Und wenn nun zwischen Sender und Empfänger ein paar Kilometer liegen, versucht man eben über das klassische Telefon einen "Sync" zur Funktionsweise - ich glaube, viele von euch wissen, was ich meine. Stichwort: der private, familiäre IT-Service. Und wenn "Screensharing" schon nicht klappt, ist es doch gut zu wissen, dass ein Kindle über das Geräte-Menü zu einem gewissen Teil "fremd befüllt" oder eben gelöscht werden kann. Aber Achtung! Hier löscht man(n) mehr, als man(n) denkt oder von den Fehlermeldungen erklärt bekommt!!! Falsch gedrückt, Meldung falsch verstanden - und schon habe ich ein gekauftes Kindle eBook auf immer gelöscht, verdammt! / Bild-/Quelle: privat Lasst mich, auch weil ich mir gerade ein neues Kindle gekauft habe, kurz die Vorzüge des Geräts aus meiner Sicht erklären: Am wichtigsten ist mir, eine Menge Lesestoff dabei haben zu können, ohne einen zweiten Koffer und den damit verbundenen Aufpreis bei den Airlines zahlen zu müssen. Auch möchte ich, wenn ich nach ein paar Seiten einen Fehlkauf feststelle, schnell ein neues Buch zur Hand haben. Blöd nur, wenn die Bücher im Hotelzimmer liegen und man selbst aktuell am Strand liegt oder, eher mein Fall, durch die Malls am anderen Ende von Dubai spaziert. Auch möchte ich ein leichtes und fürs Lesen optimiertes Gerät haben, was ein normales Tablet allein wegen Gewicht und Akkulaufzeit ausschließt. Mein neuer Kindle Signature (auch günstiger als Kindle Paperwhite zu haben), glücklicherweise im Rahmen einer Preisnachlassaktion bestellt, erfüllt für mich das alles. Und es ist nicht mein erstes Gerät, auch habe ich zwei Kindle Tablets probiert... aber die sind, wie ich schon schrieb, wegen normalen Display und den damit verbundenen Spiegelungen und des Gewichts als auch der kurzen Akkulaufzeit nicht mit den "echten" Kindle Lesern zu vergleichen! Auch genieße ich seit geraumer Zeit, auch wenn ich es nicht wirklich nutze, da ich doch nicht so viel Zeit habe, mich Büchern zu widmen, wie ich gerne hätte, Kindle Unlimited. Für Leseratten mit Zeit, eine echte Empfehlung. Und, noch ein Tipp: wer wie ich Prime-Kunde ist, bekommt monatlich eine Auswahl an vier Büchern, die, teils für lau, teils stark reduziert, weiteren Lesestoff bringen. Auch gibt es einen täglichen Kindle Angebot des Tages E-Mail-Newsletter von amazon, der zusätzlich spannende Leseideen bringt und täglich mindestens ein reduziertes eBook zum Kauf. Ihr seid ja alle aufgeklärte Verbraucher, daher muss ich nicht dazu sagen, dass ein Kindle eine Marke von amazon ist und daher alle Angebote und Inhalte, also E-Books dafür, eben nur und ausschließlich bei amazon zu finden sind. Daher führen die Links, die ich zuvor und im Weiteren für euch herausgesucht habe und liste auch ausschließlich zu amazon.... Aber zurück zum eigentlichen Thema: Wenn ich ein eBook käuflich erwerbe, gehe ich davon aus, dass es mir gehört. Analog zu einer Papierausgabe, die ich ins Regal stellen kann, komme was wolle. Dass das ein falscher Gedankengang ist, hat man schon bei Apple erlebt, die gekaufte Apps von Geräten löschen und auch gekaufte Inhalte. Google ist da auch nicht weit weg davon. Und amazon? Bisher ist mir das einmal passiert, allerdings mit Ankündigung per E-Mail, so steigt nur der Druck, es noch mal oder endlich fertig zu lesen...! Aber was ich nicht vermutet hätte ist, dass man durch einen falschen Klick Inhalte auf Nimmerwiedersehen löschen und ins Datennirwana schicken kann. Und das über eine offizielle amazon Webseite. Und ohne "Undo, Mist, Mist, Mist! Ich habe es mir anders überlegt"-Funktion! Ich hatte es eingangs schon geschrieben, begonnen hat alles damit, dass ich interfamiliär einen alten Kindle ein wenig zu gut angepriesen habe. Somit machte sich das Gerät, damals noch von Franken aus auf den Weg in die Oberpfalz. Und, wie es so ist: Es ist dein Gerät, also bist du auf immer dafür verantwortlich. Egal, wie weit weg. Egal, wie alt. Egal, was dein Gegenüber bereits verstellt oder angetippt hat. Und, vor allem egal, ob die Beschreibereien von Fehlern oder Dingen, die nicht so gehen, wie sie gestern noch gingen, hilfreich sind oder nicht. In meinem Support-Fall war ein Buch verschwunden. Ohne Zutun. Einfach so. Quasi über Nacht. Weil: gestern war es noch da. Fehlersuche, zuerst telefonisch, ich betone es erneut, ohne Bild oder Screensharing. Mit den typischen Verständnisschwierigkeiten zwischen Bedienung, Menüpunkten und Funktionen. Eine schöne Seite, die auch wieder amazon persönlich zur Verfügung stellt, ist die Übersicht über digitale Inhalte. Eben auch eBooks. Der Link kann bei euch nun unter Umständen nicht oder nur eingeschränkt funktionieren, da er zum einen einen amazon Account erfordert und zum anderen zumindest einen Kauf von digitalen Inhalten. Schlimmstenfalls landet ihr erst mal bei einer Login-Maske, wo ihr eure amazon-Zugangsdaten abgefragt bekommt. Der manuelle Weg ist: amazon.de - Login - rechts über "Hallo Konto und Listen" mit der Maus fahren und auf dem aufgehenden Menü ziemlich mittig auf "Meine Inhalte und Geräte" klicken. Auf der sich öffnenden Seite könnt ihr links unter dem amazon-Logo auf "Bücher" in einem Drop-down-Menü umstellen, sollte das nicht standardmäßig so geladen worden sein. Und schon habt ihr eine Liste aller kostenfreien und gekauften als auch geschenkten eBooks. Und diese Liste hat nun ein Einzelbuchzerstörungspotential - und ein Mehrfachauswahlmenüfiaskopotential. Zuerst zur Mehrauswahl: Ganz links neben den Büchern und gelisteten weiteren digitalen Inhalten, wie gesagt, je nach eurer Einstellung, ist eine Box, die per Mausklick angetickt werden kann. Wer hier nun zwei, drei oder noch weitere anklickt, wendet alles, was ihr danach macht, auf alle angehakten Artikel an. Somit kann man mit wenigen Mausklicks eine komplette Sammlung über den Jordan bringen. Wer nur ein Buch auf Nimmerwiedersehen los werden will, kann rechts neben der Auswahlbox auf die drei Punkte klicken und ein Menü öffnen. Hier findet sich in der oberen Hälfte Informationen zu dem Kindle eBook, im unteren Bereich, schön durch blau- und unterstrichene Links zu erkennen, Interaktionsmöglichkeiten. Und eine davon heißt: löschen. Und ab hier beginnt das Missverständnis: Löschen meint nicht, das Buch aus dem Gerät zu entfernen, es aber weiter als gekauft in meinem Account zu halten. Nein, löschen tut, was ihm aufgetragen - und das leider ohne weitere Meldung: Buch löschen, aus Account tilgen, in die unendlichen Weiten des Weltraums beamen und einfach nur ausradieren. Das wurde mir umgehend klar, nachdem ich löschen gedrückt hatte. Also musste der Kundendienst ran. Im Telefonat entpuppte sich, dass mein Problem bei weiten nicht so trivial ist, wie es sich anhört. Und auch eine nachgeordnete Stelle, die ein paar Tage an meinem Problem arbeitete, musste feststellen: Dat Ding is weg! Wenn ihr also nicht meinen Beispiel folgend euren digitalen Bücherkistenschatz mit ein paar Mausklicks auf Nimmerwiedersehen in die technischen Nirwana-Ströme digitaler Papierkörbe ohne Undo-Funktion schicken wollt, ihr seid nun gewarnt: Finger weg vom "Löschen"-Befehl - es könnte sonst sein, dass eure Kindle oder eure Kindle-Bibliothek ganz schnell ganz einsam und verwaist aussehen könnte... Da man von Fehlern anderer lernen sollte, macht mir den Quatsch einfach nicht nach, dann kann nichts passieren! PodCast abonnieren: | direkt | iTunes | Spotify | Google | amazon | STOLZ PRODUZIERT UND AUFGENOMMEN MIT Ultraschall5 Folge direkt herunterladen

Businesses are spending more money on IT this year. Gartner predicts the global IT spend could reach $4.4 trillion this year and that's despite rising inflation, the Russian invasion, chip shortages and talent shortages. Since we're all leveraging technology as a competitive advantage, and looking to technology to solve our problems today, we're going to talk about what every small business owner must know about protecting and preserving their company's critical data, computer systems and everything in between the phone systems, the printers and where you access documents from. Joining Barb today is Fred Voccola, CEO of Kaseya which is becoming – or may even now be – the world's largest technology solution provider for small and medium businesses.   0:00 – Barb's Introduction 1:55 – Who are Fred Voccola and Kaseya? 12:20 – Kaseya has grown by 300% since Fred became CEO. What advice does he have for people with smaller companies who are growing at a similar rate? 14:45 – What are small businesses investing in to keep moving forward in a positive direction, post-pandemic? 27:36 – What is the most important thing Fred has ever learned?   This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

What should you expect to pay for IT support for your business? How do you make sure you know exactly what you are paying for? What are all the services you are buying to keep your business cyber safe? The computer industry is still young, and there are not many guides in place to protect consumers. How do you determine if the fees that are billed are correct? It's great when the person who's paying the bill get's a “deal”. It's the worst when the person who sent the bill realizes that they forgot to charge for x, y, and z... again. No one likes to work and not get paid! Joining me today is fellow Canadian Colin Knox from Gradient MSP to expose the back end of IT service companies and what we do to make sure customers are getting exactly what they are paying for and to help explain how IT Bills are calculated.   0:00 - Barb's Introduction 1:49 - Who are Colin Knox and Gradient MSP? 3:25 - Client environments are always changing, adding or removing services and people. How does Gradient help with this? 8:14 – Barb and Colin about the importance of PSA software along with the costs and compliance involved in delivering to the client. 11:34 - What is the most important thing Colin has ever learned?   This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

This episode of Decisions That Matter features an in-depth interview with IT Software & IT Service procurement expert, James Crenshaw. James has been with the District of Columbia, Office of Contracts since 2019, where he joined after 4+ years with the City of Atlanta in Georgia. He also serves as the Vice-President of NIGP's Washington, DC Chapter. On this episode, you will hear James discuss the 4 Key Elements of Complex Software Procurements: Partnering with program office as early as possible Building a strategic scope Period of performance Demos and customer interviews This podcast is brought to you by Procurated, the first supplier evaluation and vendor management platform created exclusively for public sector purchasers. If you have a supplier that you love, or one that you want to warn other purchases about, you can write a review in 90 seconds at www.Procurated.com/review.

ITXM™ or IT Experience Management brings experience management, a practice that has been used in external customer support and management for well over a decade, into IT operations. ITXM™ enables IT teams to focus on outcomes of the deliverables they produce, as well as providing data-driven insights, fueling Continual Improvement initiatives, in order to achieve said outcomes. Most importantly, ITXM™ is a framework that is needed and used by the whole IT organization, and not just the IT Service desk. Now, we bring to you the recently released ITXM™ foundation course, bringing to life the practicalities of Experience Management for IT. Through online training videos and an online exam, you can get certified in ITXM™ and bring this framework into your organisation. But the fun doesn't stop there - Join our online community to share thoughts, ways of working and learning experiences with other like-minded professionals, thought leaders and pioneers of ITXM™. Take the ITXM™ foundation course here - https://itxm.academy/itxm-foundation/ Learn more about HappySignals - https://www.happysignals.com/leading-experience-management-platform-for-it-happysignals Key Takeaways: - ITXM™ - bringing experience management into IT - Opportunity to learn more about ITXM™ and become a certified professional with online training and exam - ITXM™ community - learn and share experiences with others

Dueling Interviews!! Jeff turned the tables and insisted that he get to interview me as well for the pod, so this is the first ever dueling interviews episode of IT After Hours. Jeff Rumburg is co-founder and Managing Partner of MetricNet, LLC. He was awarded the Ron Muns Lifetime Achievement Award by HDI for his contributions to the IT Service and Support industry. He has authored a best-selling book on Benchmarking and has published more than 100 whitepapers on IT Support Best Practices. He has also been retained as a service and support expert by more than half of the FORTUNE 1000, including such well-known companies as American Express, Intel, General Motors, IBM, and USAA.More importantly, he's a great human and I love talking to him. This conversation goes all over the place and it gets better and better so stay till the end!If you like what you hear, make sure to subscribe so you don't miss the next episode, and if you can, leave a review and a rating on apple podcasts as it really helps us spread the word! Find out more about MetricNet: https://www.metricnet.com__________Learn more about Ben and the Pod:Subscribe and Rate us on iTunes!!: https://podcasts.apple.com/us/podcast/it-after-hours/id1566762084Learn about QSTAC: https://www.qstac.com/Read Ben's Book, Badass IT Support: https://www.amazon.com/Badass-Support-Ben-Brennan/dp/1544510276/Connect on Linkedin: https://www.linkedin.com/in/benbrennan/The music for the intro and outro comes from my favorite band of all time, Steamroller from Austin, TX. Thanks guys and thanks everyone for listening, see you next time at IT After Hours!

Come join us at the 2022 Wichita Business Expo at Century II on Thursday, September 29!  This is the premiere business-to-business trade show in Wichita.  No matter what you are looking for, you will find it at the Expo! Learn more now!Growing in Wichita, some think it's not possible.  But Luis Rodriguez is convinced that Wichita is a fantastic location for growing any kind of business, particularly the technology kind.  He joins hosts Don and Ebony to discuss his roles at KeyCentrix and Method Productions and what challenges face Wichita as the economy transforms during the current technology evolution.  On this episode we discuss: Different roles at KeyCentrix and Method Productions The Pythagorean Theorem (I know, right) How KeyCentrix makes life easier for pharmacies Getting customers outside the Wichita area Midwestern values and building relationships Beating competitors on the east and west coasts Hiring the right people to help you grow Taking care of your employees Making connections through the chamber The challenges that Wichita faces in pivoting to more technology businesses Cost-effectiveness of developing software in Wichita Investing in the community through scholarships Learn more about KeyCentrix:keycentrix.com800-444-8486Facebook ProfileTwitter ProfileLinkedIn Profile Since its inception in 1974, Keycentrix has become a nationally known pharmacy software company serving 1,000 pharmacies across the US, most of them out of state. They are recognized for reliable, accurate and stable technology solutions that include a portfolio of inventory management and Point-of-Sale (POS) systems for specialty, retail and mail-order pharmacies." KeyCentrix is a founding member of FlagshipKansas.Tech, which is expanding and growing the tech sector in our state.Learn more about Method Productions:method-productions.com316-202-5258Facebook ProfileInstagram ProfileLinkedIn ProfileLocated in downtown Wichita, this talented group produces videos, graphics, commercial photography, socialmedia assets, audio recordings and podcasts. Among their clients are the Chamber and SKT. They have beenin business for about 12 years and have collaborated with numerous area businesses including Digital BrandCommunications, Burly Studios and Applies & Arrows.With over 10 years of technology executive leadership experience, Luis Rodriguez joined Keycentrix as Chief Technology Officer in 2015. Soon after in February of 2018, Rodriguez was appointed President. Today, Rodriguez is responsible for steering Keycentrix's explosive national growth and enjoys the everyday challenges that come with running a full-service technology company. Luis also operates Netability an IT services company, and is a partner in Method Productions an award winning video production company. Altogether, Rodriguez has accumulated an impressive 15 years of technology experience and is well-versed in a variety of other industries including, but not limited to, retail, finance, restaurant, manufacturing, and healthcare. Prior to leading Keycentrix, Rodriguez operated NerdUnit, an IT Service company for small to mid-sized businesses and later served High Touch Technologies, overseeing all software development operations, strategic technology initiatives, research, and development. Additionally, Rodriguez is active in the technology sector, serving on the Board ofDirectors for the Tech Council of Kansas (FlagshipKansas.Tech), Forbes Technology Council and having served on the Citrix Advisory Council. He also has provided classroom instruction in programming and data structures/business intelligence. Other Resources:Mayor's Weekly Media Briefing - July 30, 2020 (video)KeyCentrix Growing in Wichita (article)Health Care Tech Provider Acquires Local IT Company (article)Greater Wichita PartnershipFlagship Kansas Thanks for listening, be sure to subscribe and leave us a review! Join the Wichita Regional Chamber of Commerce! This podcast is brought to you by the Wichita Regional Chamber of Commerce and is powered by Evergy.  To send feedback on this show and/or send suggestions for future guests or topics please e-mail communications@wichitachamber.org. This show is part of the ICT Podcast Network.  For more information visit ictpod.net

In today's episode of the mi-brand HQ podcast, I am speaking to - Alistair Woodward He is a UK Security Cleared Project and Program Manager with over 20 years' experience working in various IT Service sectors from Banking, Engineering, Telecoms, Energy, Health Care and Secure Government Accounts. He has been involved in setting up various IT Project and Programmes, managing key deliverables and meeting internal and external client expectations. Alistair has also worked on complex Transition and Transformation (T&T), business change and continuous improvement projects and programs from Sales through to delivery. Alistair originally came from a technical / developer background based on the Rolls-Royce Account in 1998, developing, deploying and supporting shop floor applications, processes and tools for engineering and design teams. He also programmed in C and VBA, and is PMP certified since 2005, also ITIL trained. However, he quickly realised Project Management is where all the fun and interesting things happen! Alistair specialized in setting up Operational teams of key account functions, delivering tools and processes for Finance, Commercial, Service Request, Asset and Document Management, Procurement functions, for new accounts ranging from $50m to over $3bn deals. Today, Alistair will be sharing with us  – The importance of having a good mentor when it comes to mapping out your career Why your value-add is critical to your career advancement The one thing necessary for leadership success And why diversity in tech is critical to the success of any technology business The Life Leadership Podcast – with Leila Singh, is all things Coaching, Career & Personal Branding! This podcast is for ambitious career professionals, especially aspiring executives, working in the technology industry, wanting to uncover your real potential, create new possibilities and accelerate your career - to BE DO & HAVE more, whilst redefining your success, in work, relationships, health and much more. Life Leadership: Creating a life and career of choice, fulfilment and new possibilities! As well as discussing common coaching topics and challenges that my clients overcome, I will also explore aspects of career advancement and personal branding in the workplace.  And of course, continue to interview high-achieving leaders and execs in the tech space, who have carved out a successful career in their field, overcome challenges, and are openly willing to share their career journey, learnings and insights with you. Please SUBSCRIBE to this podcast, leave a REVIEW and SHARE with those that may benefit from this content. If you would like to learn more about working with me, Direct Message me on LinkedIn or email me at ⁠⁠⁠hello@leilasingh.com⁠⁠⁠ Connect directly with me here - ⁠⁠⁠www.linkedin.com/in/leila-singh/⁠⁠⁠ Register here to receive your copy of The mi-brand Personal Brand Playbook - ⁠⁠⁠www.leilasingh.com/go/playbook⁠⁠⁠ And check out - >>> This article by https://BestPodcasts.co.uk, who curated a list of the Best Career Podcasts of 2023, offering unique and actionable insights to help you achieve your career goals - ⁠⁠⁠⁠⁠https://www.bestpodcasts.co.uk/best-career-podcasts/⁠⁠ with our podcast ‘Life Leadership' featuring in the Top 5! >>> https://blog.Feedspot.com whose editorial team extensively researched and curated a list of the Top 15 Life Leadership Podcasts across all platforms, featuring 'Life Leadership' in the Top 3! With ranking based on factors including - Podcast content quality - Episode consistency - Age of podcast - Engagement & shares of the podcast across social platforms. ⁠⁠15 Best Life Leadership Podcasts You Must Follow in 2023 (feedspot.com)

As a top decision-maker, you know the difficult balance between caring for team members in a personal way and maintaining proper professionalism with your team. I don't believe there is a one-size-fits-all approach to this difficult issue, but I do believe there are guidelines that can serve to maintain the balance in effective and fruitful ways. My guest on this episode of the podcast is Jason Adamany, CEO and Founder of IT Service provider, Adesys, a company he started while he was still in college. Naturally, coming right out of college Jason was anything but a seasoned leader, but by applying a growth mindset to his leadership as well as to his company he's gleaned a wealth of personal experience that is ripe with takeaways on this topic. Modern business challenges brought on by COVID-19 Imagine this scenario: Your company's workforce includes individuals who have worked for the company for many years and for the entire company's existence, those team members have worked together, face to face, in the same facility. Then comes COVID-19, a worldwide pandemic that has forced companies to do business differently, by going entirely remote. Most of you don't have to imagine the scenario because you're living it. COVID-19 is no-doubt putting your leadership skills to the test, forcing you to learn new ways of cultivating and maintaining team culture in spite of the "new normal" of remote work. Jason Adamany says his entire staff is working remotely now. He's finding it difficult to foster the team environment in the ways he's used to, especially as new team members come on. He hopes that most of his team will come back on-site before long, but the unknown and ongoing aspects of the current situation place more demands on team members and as a result, the company. He's learning to stay flexible and seek to understand. As team members juggle the situations COVID-19 has thrust upon them, such as their children being participants in digital classrooms while staying home, company leaders have to be able to flex with the changing needs of their employees while still turning a profit. One of the primary tools leaders must employ in a situation like this clear and compassionate communication. Listening empowers leadership and encourages the team When top leaders care for their teams effectively, team members are then able to care for clients in unprecedented ways. That's the philosophy Jason Adamany has about the type of relationship leaders need to develop with team members. It's a difficult balance that has no cookie-cutter solutions, however, there are many ways leaders can move in this direction, and all of them begin with effective listening: Solicit feedback from your team Make sure your team can contribute in ways that are meaningful to them as individuals Keep in mind that each team member will define that differently Work diligently to create an environment team members want to be in Do the work needed to create happy team members Communicate clearly that you value and understand that they have a life outside of work  The line between professionalism and entering into team member's lives How involved should a leader be in the lives of their team members? Many would say that it's inappropriate and potentially improper for leaders to ask too many questions about the private lives of their team members. Others feel they can't lead their team members effectively if they don't know what those individuals are experiencing in life outside of work hours. Jason Adamany says that his approach is to take the issue on a case by case basis. Each individual on a team will have a unique comfort level when it comes to their leaders knowing the details of their private lives. So take it slow and easy. While the best way to be there for employees is to seek to understand what's going on outside of work, you may have to simply make it known that you are willing to listen and willing to help when and where your team members feel comfortable with that level of sharing. This is a tricky balance but a clear way that positive team culture, loyalty, and long-term commitment can be fostered. Listen to this episode to hear more! Outline of This Episode The reason today's guest impressed me with his humility and modesty [0:55] How Jason's upbringing led him to his current entrepreneurial career [2:31] His first IT company started during his college years [4:20] The fearful points of starting and building a business of your own [6:13] Empowering his team to take on more ownership and serve at a higher level [10:26] An amazing product Jason's company stumbled upon [14:59] The challenges presented by Coronavirus for remote teams [19:16] The formative influences on Jason's leadership today [27:01] The challenges of leaders knowing their employee's life situations [32:08] Resources & People Mentioned Previous episode with Luke Perkerwicz Connect with Jason Adamany Jason's company Adesys Follow Jason on LinkedIn The virtual receptionist Jason's team created Connect With Bruce www.ContractedLeadership.com Facebook LinkedIn Twitter Subscribe to The Development Exponent Audio Production and Show notes by PODCAST FAST TRACK

Hannah B King is an off-beat, sunshine-&-sea-lovin' mama of two, an intuitive success mentor for creative entrepreneurial mamas, and a wild travelin' gypsy at heart. She has been an avid student of some of the best spiritual teachers, thought leaders, and intuitive healers around the world for the past 15 years. At 23, while traveling solo through Southeast Asia she met a man and got pregnant a month and a half later. This unexpected and intense thrust into motherhood ultimately led her to discover her divinely innate and intuitive power as she began learning how to truly harness it and live more from her soul calling. She is now on a mission, creating a movement of modern day badass mama's, collectively inspired on their journey of radical transformation and quantum growth, guiding them to create their dream desired lifestyle on their own terms. She spends her time tromping in waterfalls with her family or camping on the beaches on her island home of Maui, HI. Right-click here to download the episode to your computer! The Notes Hannah was raised in a home with a diverse mixture of religious and spiritual beliefs including Christianity, Judaism, Buddhism, and astrology. This really sparked her curiosity in a variety of different belief systems which all contributed to shaping the way in which she sees herself and the world. Since becoming a mother, she has really found a passion for helping other mamas become the best versions of themselves while growing their businesses. [bctt tweet="“Fear is always going to be present if we are on the leading edge of our growth.” ~ Hannah B. King, FamilyPreneur Podcast Episode #9" username="TheMegBrunson"] Initially she sought out helping other parents with young babies who were trying to be the mamas that they always dreamed of, but were overwhelmed with all of the different parenting types and the expectations they were placing on themselves. Then, her business naturally evolved into what it is today (and will continue to do so). There are so many mothers who are exploring entrepreneurship and so often there are mental blocks that are prohibiting them from finding success. Hannah is very mindset-focused on helping mamas to identify and overcome these blocks so that they can find success in their lives and with their businesses. She goes through 3 of the most often seen blockers she encounters with her clients, then the steps you should take to shift your mindset where those blockers are concerned. [bctt tweet="“Our Journey is what inspires the next step” ~ Hannah B. King, FamilyPreneur Podcast Episode #9" username="TheMegBrunson"] She is a big believer in not only making affirmations, but taking “baby step” actions to support those affirmations and bring about actual change in our lives. The key, she says, is to keep our eyes on the end goal, and make small attainable goals to guide our personal journey. Meet Hannah B. King Hannah B King is an off-beat, sunshine-&-sea-lovin' mama of two, an intuitive success mentor for creative entrepreneurial mamas, and a wild travelin' gypsy at heart.  She has been an avid student of some of the best spiritual teachers, thought leaders, and intuitive healers around the world for the past 15 years.  At 23, while traveling solo through Southeast Asia she met a man and got pregnant a month and a half later.  This unexpected and intense thrust into motherhood ultimately led her to discover her divinely innate and intuitive power as she began learning how to truly harness it and live more from her soul calling.  She is now on a mission, creating a movement of modern day badass mama's, collectively inspired on their journey of radical transformation and quantum growth, guiding them to create their dream desired lifestyle on their own terms.  She spends her time tromping in waterfalls with her family or camping on the beaches on her island home of Maui, HI. Find Hannah www.facebook.com/hannahbkingmama www.instagram.com/hannahbkingmama www.facebook.com/empoweredmamamentor Hannah's Recommendations & Links Abraham Hicks Last Show Last episode, I spoke with Sherry Bevan. Sherry is a former Global Head of IT Service in an international law firm, and now runs The Confident Mother, an independent coaching practice. Sherry has been running her own business (alongside marathons) since 2012 and works an author, coach and speaker. She specialises in helping ambitious women get clear on what they really want, then find the confidence to take action and move forward in their career or business. If you haven't heard it yet, go back and give it a listen! Next Show Next episode I will chat with Vicki DeLuzio. Vicki is a blogging and homeschooling mom of 3 kids living in Surprise, Arizona (a suburb of Phoenix). Her and her husband are both entrepreneurs and she involves her children in her business. We discuss the basics of blogging, and issues related to “competition” in your niche. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} /* Add your own MailChimp form style overrides in your site stylesheet or in this style block. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. */ Get an email when the next episode is released:   Learn more about the FamilyPreneur Business Accelerator and join today at »familypreneur.co« I'm committed to building an inclusive and anti-racist business. I support LGBTQIA+ rights and the rights of all intersectional identities. I believe that business should be a force for dismantling systems of oppression and actively invest in my own learning to fulfill this role. »Read My Full DEI Statement HERE« Would you like to deliver your own private podcast feed to your audience? Sign up for a free trial today at Hello Audio.

A former Global Head of IT Service in an international law firm, Sherry now runs The Confident Mother, an independent coaching practice. Sherry has been running her own business since 2012 and works an author, coach and speaker. She specialises in helping ambitious women get clear on what they really want, then find the confidence to take action and move forward in their career or business. Right-click here to download the episode to your computer! The Notes In search of a different work-life balance, Sherry quit her job and jumped into entrepreneurship with both feet. She emailed her ideal clients and asked them what services they would be most interested in based on her skill sets, and the pieces fell into place one by one. Because she grew up with strong entrepreneurial role models, she knew that she could pursue a path of self-employment and gain the balance she wanted for her family, without sacrificing their income and quality of life. [bctt tweet="“If you don't love what you're doing, then what's the point?” - Sherry Bevan, FamilyPreneur Podcast Episode #8" username="TheMegBrunson"] By being clear with her family regarding whether she is in “business mode” or “mommy mode” it helps Sherry ensure that both her business and her family are getting the full-attention they deserve. [bctt tweet="“You can't be a good mother, or a good business owner, if you don't take care of yourself.” - Sherry Bevan, FamilyPreneur Podcast Episode #8" username="TheMegBrunson"] Sherry describes how she wrote her first book based partially on an autobiography and partially on the interviews she had conducted of a variety of other mothers. The book really takes a holistic approach at the importance of caring for ourselves and becoming confident mothers. She focuses very much on women who have taken a maternity leave and are returning to the workforce (whether self-employed, or not) with less confidence than they had before. Sherry explores some of the differences between men and women when it comes to how we display and perceive confidence. Ultimately, it's important that we both accept and value the differences and not worry about how others are perceiving us, but rather constantly strive to be the best version of ourselves. [bctt tweet="“Running a marathon is a bit like running a business” - Sherry Bevan, FamilyPreneur Podcast Episode #8" username="TheMegBrunson"] Running, and specifically marathon running, is Sherry's escape. Another perk of pursuing entrepreneurship was being able to schedule more time for training, as she aims to run one marathon per year. Running really helps her clear her mind and tend to both mental and physical wellness. Having an “escape” and focusing on self-care allows us to increase creativity and productivity, while reducing stress. Meet Sherry Bevan A former Global Head of IT Service in an international law firm, Sherry now runs The Confident Mother, an independent coaching practice. Sherry has been running her own business since 2012 and works an author, coach and speaker. She specialises in helping ambitious women get clear on what they really want, then find the confidence to take action and move forward in their career or business. Find Sherry  www.theconfidentmother.co.uk Twitter @SherryRB https://www.facebook.com/TheConfidentMotherUK Sherry's Freebie: http://theconfidentmother.co.uk/how-to-get-more-done-in-24-hours-7-ideas-that-really-work-ebook/   Last Show We met Susie Parker last episode. Susie is a certified Sleep Consultant and founder of Sleep Baby Love, Child Sleep Consulting. Through personalized consulting and online courses, Susie helps many exhausted families teach their babies, toddlers and preschoolers to LOVE sleep. Susie and her husband both hold corporate jobs as well as self-employment and believe in the power of diversifying the household's income. If you have a little one who is struggling with sleep, or are balancing a corporate job and multiple income streams, you'll want to go back and listen to that episode! Next Show Next week I'll welcome Hannah B. King to the Podcast. Hannah is an intuitive success mentor for creative entrepreneurial mamas. She is on a mission, creating a movement of modern day badass mama's, collectively inspired on their journey of radical transformation and quantum growth, guiding them to create their dream desired lifestyle on their own terms. We dive into the topics of mental blocks and making mindset shifts, and the trick to making affirmations effective. It's an episode you won't want to miss! #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} /* Add your own MailChimp form style overrides in your site stylesheet or in this style block. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. */ Get an email when the next episode is released:   Learn more about the FamilyPreneur Business Accelerator and join today at »familypreneur.co« I'm committed to building an inclusive and anti-racist business. I support LGBTQIA+ rights and the rights of all intersectional identities. I believe that business should be a force for dismantling systems of oppression and actively invest in my own learning to fulfill this role. »Read My Full DEI Statement HERE« Would you like to deliver your own private podcast feed to your audience? Sign up for a free trial today at Hello Audio.

Susie Parker is a certified Sleep Consultant and founder of Sleep Baby Love, Child Sleep Consulting. She is a “been there done that” mom of two beautiful girls who have had her deal with many sleep challenges head on. Trained in the science of sleep by the Family Sleep Institute, Susie's blog has become a go-to resource for many parents of littles and her articles can be found in some of the most visited parenthood sites on including THE HUFFINGTON POST, BabyCenter and Baby World just to name a few. Through personalized consulting and online courses, Susie helps many exhausted families teach their babies, toddlers and preschoolers to LOVE sleep. Right-click here to download the episode to your computer! The Notes As a child, Susie always knew that she would have an “ah-ha” moment and start her own business - but, it never really came. So she pursued a business degree in college and spent a couple years right out of school pursuing a related career. She finally found her ah-ha moment in the middle of the night with her new baby who was a poor sleeper. She was inspired to learn more about baby sleep issues and help other parents, like her, find a better night sleep. [bctt tweet="“It ain't easy, but it's worth it” ~ Susie Parker, FamilyPreneur Podcast Episode #7" username="TheMegBrunson"] Susie was able to find a company that offers online certification program in sleep consulting. There are different options, and each company has their own approach to teaching and certifying. That being said, certification in this field is not required, but Susie credits it with helping to boost her confidence and credibility. A huge part of what makes Susie successful in her field is that she brings her personal experiences to the table. She is able to relate to her clients and use a combination of those personal experiences and her knowledge to help guide other parents through their sleep struggles. Susie's decision to keep her corporate 9-5 does not mean that her side-hustle is not profitable or successful. She really enjoys the work she does at her corporate job and has found a balance that works for her and her family, where she grows her business on in the evenings and weekends Susie and her husband both are big believers in diversifying their income streams. In addition to having his own corporate job, her husband also maintains a side-hustle by operating a vending company in Chicago. Then, they also have a rental property - which came about when they decided to move to the suburbs to grow their family, but could not sell their condo. [bctt tweet="“I have a successful business, but I haven't felt that pull to leave my corporate job… I love that I work for myself, and I have a plan out if I need to” ~ Susie Parker, FamilyPreneur Podcast Episode #7" username="TheMegBrunson"] As an entrepreneur, Susie is always looking for opportunities to get her kids involved and interested in entrepreneurship. However, it's important that we not push too hard. Sometimes the kids may be too young, or they're just not interested in the idea, and that has to be okay. We also have to make sure that we - as parents - are not overworking an idea that is supposed to be a fun learning experience for our children. If it's not the right time, put the idea to rest, and try again later. To find balance with all of their different income streams and family, they hired a nanny to help care for the children during the day. Initially, Susie tried to work with her kids at home without assistance, but quickly realized that she was not working as effectively as she could have been. Their family now benefits from using a nanny for the care of their children, and she credits an online scheduling tool for making scheduling so much easier for their family. [bctt tweet="“Always do what you are most comfortable with” ~ Susie Parker, FamilyPreneur Podcast Episode #7 " username="TheMegBrunson"] Plus, if you happen to have a baby or child with sleep issues, Susie shares her top 3 tips with us: Do what is right for your family Always use the common sleep hacks to your advantage Focus on timing Meet Susie Parker Susie Parker is a certified Sleep Consultant and founder of Sleep Baby Love, Child Sleep Consulting. She is a “been there done that” mom of two beautiful girls who have had her deal with many sleep challenges head on. Trained in the science of sleep by the Family Sleep Institute, Susie's blog has become a go-to resource for many parents of littles and her articles can be found in some of the most visited parenthood sites on including THE HUFFINGTON POST, BabyCenter and Baby World just to name a few. Through personalized consulting and online courses, Susie helps many exhausted families teach their babies, toddlers and preschoolers to LOVE sleep. Find Susie www.SleepBabyLove.com/Library (Freebie) www.FamilySuccessAcademy.com (for the courses: Baby Naps Made Easy, Sleep Training Made Easy, Preschooler Sleep Made Easy) www.sleepbabylove.com www.facebook.com/sleepbabylove www.pinterest.com/sleepbabylove Recommendations & Links The Family Sleep Institute - http://www.familysleepinstitute.com Pat Flynn's Smart Passive Income Podcast Episode where he interviews his son: https://www.smartpassiveincome.com/podcasts/meet-the-flynn-family-with-april-keoni-and-kailani/ Episode with the homeschooler who had to start a business in high school: https://www.smartpassiveincome.com/podcasts/teens-can-be-entrepreneurs-too-with-eva-baker/ Last Show In our last episode I welcomed Stacy Brookman to the podcast. Stacy shared a shocking story of divorce and how her experiences leaving a sociopathic husband propelled her into entrepreneurship. We also discussed the importance of giving children responsibilities, and allowing them to spread their wings, and FAIL. If you have a story to tell - and believe me, we all do - you'll definitely want to go back and give Episode #6 a listen! Next Show Next episode, I chat with Sherry Bevan. Sherry is a former Global Head of IT Service in an international law firm, and now runs The Confident Mother, an independent coaching practice. Sherry has been running her own business (alongside marathons) since 2012 and works an author, coach and speaker. She specialises in helping ambitious women get clear on what they really want, then find the confidence to take action and move forward in their career or business. It's an episode you'll want to catch for sure! #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} /* Add your own MailChimp form style overrides in your site stylesheet or in this style block. 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In episode #2 of the FamilyPreneur Podcast, you will learn the number one piece of advice for pursuing entrepreneurship, from the perspective of each of our first 12 guests! Then, over the course of the next few weeks, you'll have the opportunity to listen to their full interviews in their entirety! Right-click here to download the episode to your computer! First, I'd like to introduce Angela Ferrari. Angela Ferrari is an artist, children's book author and illustrator based in Portland Maine.She is the creator and host of the Story Spectacular podcast. Angela grew up in the mountains of western Maine. Living in a rural setting, she developed a talent for finding creative ways to play and captivate her imagination. She has since expanded her artistic endeavors, writing and illustrating three children's books. Most recently Angela has launched Story Spectacular, a children's story podcast featuring original stories and classic retellings. #1 - Just go for it! - Angela Ferrari I would say that whatever you have inside you, whatever story you have to tell or creative venture you have, just go for it. I mean there's no excuse nowadays with all of the advantages we have with technology. You can not only, you know, write a book or make your own website. Not only do you have the tools to pursue, but you also have the tools to promote. Angela hit the nail on the head. Technology has made it easier than ever to monetize our passions. With the internet, we can create our storefront via a website, leverage social media for affordable marketing solutions, and research just about any question we have. Now, let's hear from Micala. Micala Quinn is a wife, mom, teacher, lifelong learner and founder of The Live Free Mama Movement. She helps moms launch their freelance business using the skills they already have so that they can have more freedom, flexibility, and financial stability to be the mom they want to be! Hi Micala, what advice do you have for new entrepreneurs? #2 - Done, Not Perfect - Micala Quinn Just one thing, and this is something that I follow and it's actually up on my wall. I'm in my office right now and I wanted this to be filled with inspirational and like happy thoughts. One of the phrases that I have been hearing from Dana Malstaff - it comes up in like all of her stuff on her Podcast and her group, and the Boss Mom retreat I went to. It's this idea of “done not perfect.” So if you're starting out and you are launching your freelance business - whatever services you are going to offer - just start! Get it out there. You don't have to have a website. You don't have to have a business Page. You just have to kind of have that clarity of what you're offering, and start telling people. That's great advice, Micala. It's easy to get overwhelmed with all of the things we think we need to do before we launch a business. But it's important to remember that you don't need to be perfect right out of the gate. You should not compare yourself to businesses who have been established for years. Everyone has to start somewhere and you dont need all the things right out out the gate. Focus on one thing at a time, and allow yourself to grow from there. Stacy Brookman has a great piece of advice to add. Stacy Brookman is a Resilience and Life Storytelling Expert and produces the Real Life Resilience podcast. Her mission is to tell stories of recovery from life's most difficult trauma and provide tools for resiliency for kids and adults. Hi Stacy, what is your top piece of advice? #3 - Start Small - Stacy Brookman Start small. You don't have to quit your job. I haven't yet quit my corporate job. I'm hoping to this next upcoming year. But you know, just go ahead and start. Start small. Make a lot of mistakes. That's okay. Make the mistakes when you're small. Like, I've tried to do some Facebook Lives and YouTube Lives and it took me a while before... Took me a lot of people are saying “There's no sound!” (Oh no!) It took me a while before I got the right formula. But you do it, and do it when you're small, and you can find that time. I take a lunch. You know, a lot of people in the corporate world don't take lunches. They just work right through it. That's my time I'm going to take it. I am going to step away from my desk. I'm going to work on my business. I think that's what everybody can and should do, because the way the economy is going is that there are more freelancers, more entrepreneurs, and you're giving yourself a boost for the future. Great addition, Stacy. Mistakes and even “failures” are essential steps to success. We have to make those mistakes in order to learn and improve. As moms it can also be hard to make time for ourselves, but I love how you found a way to carve time out of your lunch break - to work on your business a little bit each day. A “side hustle” can not only provide a great escape away from the mundane corporate world - a way to pursue our passions and it sparks the possibility for financial freedom. Susie Parker is our next guest - and she also works a corporate job alongside managing her successful business. Susie is a certified Sleep Consultant and founder of Sleep Baby Love, Child Sleep Consulting. She is a “been there done that” mom of two beautiful girls who have had her deal with many sleep challenges head on. Through personalized consulting and online courses, Susie helps many exhausted families teach their babies, toddlers and preschoolers to LOVE sleep. Welcome Susie, what is your number 1 piece of advice for parents pursuing entrepreneurship? #4 - It ain't easy. But it's worth it. - Susie Parker It ain't easy, but it's worth it! So, I found a business that I actually created where I was able to start with a lower investment. I mean I didn't have to create a product or anything. I had a website and I was able to through word of mouth get my first client, so that was a pretty good opportunity. If you can find something like that, without spending a ton of investment into branding or courses, at that point, just start your business. And then once you have clients and you have money coming in, figure out where you want to invest it. Getting rich happens for a lot of people, but it doesn't happen for everyone. I think these, “make a million dollars in a year,” you'd have to have a really premium price service, and if you're selling to your mom, I don't know necessarily that that's always the best service. So, you have to really figure out where you want to go, and don't get jealous of other people's success. Yes, it's definitely worth it! There are many many entrepreneurs who work a full time job while they are building the foundations of their “side hustle.” Starting a business with as little of an investment as possible is great advice, and then once you start making money you can reinvest that into expanding and growing your business. I also love that you mentioned not getting jealous of other people's success. Focus on improving yourself continuously, and draw inspiration from others, but know that people will follow you for being you. Next, let's hear from Vicki DeLuzio. Vicki echos some of Susie's advice, and adds her own perspective to it. Vicki is a blogging and homeschooling mom of 3 living in Surprise, Arizona (a suburb of Phoenix). Her and her husband are both entrepreneurs and she often and actively involves her children in her business. Hi Vicki, thanks for joining us! What's your best advice for someone thinking of starting their own business? #5 Make Financial Plans - Vicki DeLuzio You definitely have to know that you're not going to make money right off the bat, unless you have an incredible amazing idea, the percentage of that actually happening is so low. I mean, watch Shark Tank for instance.  The people who are on Shark Tank, they have struggled for years and years, and they don't live the high life. So, realize that whatever you're starting out with, it's not going to go from zero to 60. You need to be prepared with both... especially health insurance. Look up your options for that, have savings. Have a plan in place, and know that you might have to work part time, or someone might have to work part time just make ends meet. Don't go into severe debt, because it's a hard hole to climb out of. And the stress of debt can be horrible on a family. Make sure you have a plan in place. Make sure you have a savings set aside. That would be my advice.   As I mentioned before, There are many many entrepreneurs who start their businesses alongside a full time job, which allows them to maintain the perks and benefits of full-time employment - like health insurance. Some people hope to leave their corporate jobs some day, while others are content with balancing both on a more long-term basis. In either situation, self-employment provides a safety net in case something out of your control happens with your corporate job. Next, I'd like to welcome Kiki to the show. Kiki is my 10-year-old daughter, who you met in episode #1, and I'd like to remind you about the advice she indicated she'd give to her little sister, who recently indicated an interest in starting her own business. Hi Kiki, what advice would you offer your sister - or any of your friends - if they told you that they wanted to start their own business? #6 Mentoring and Coaching - Kiki I would start telling them about my business and how my business works. And we can work a little on both of our businesses together. So I can help her and teach her most of the stuff. I think that will be pretty helpful. Like me telling her like if you want a website maybe you should do this or that. I think I can pretty much help people by doing that. So…it sounds like what you would do if your sister or a friend wanted to start a business is try to figure out a way that you could work together. So like teamwork and help them figure things out along the way so it's you know it's almost like you'd want to be a coach to them kind of like I've been a business coach to you is that right? Yeah. So you think that you would just like to be a friend and help them through their questions and their problems in the best ways that you can. Yeah I want to try and help them so, yeah. What happens if you don't know an answer than you do? Maybe I would ask my business coach since she knows a lot more than me. Kiki is really onto something - she understands, even at a young age, that it takes a village. She's able to identify that she needs help and support from other, more experienced business owners in order to grow her business - and that she can extend her knowledge and expertise to entrepreneurs who are not quite where she is yet. It's this concept of building a tribe, or forming a mastermind group, that Lisa Betts-LaCroix also explores with us. Lisa is a speaker, actor, dancer and host of the Super Power U podcast. She speaks on the future of Education, has been featured in over 100 film and television roles and, though she began dancing late in life, she holds a World Title in Pro-Am American Rhythm Ballroom Dance. Lisa's parents were both entrepreneurs, she married an entrepreneurial husband, and her experiences with education and entrepreneurship have influenced her approach on homeschooling her children. Hi Lisa, what is your number one piece of advice for entrepreneurs? #7 We need a tribe - Lisa Betts-LaCroix We need a tribe. We need connections. We need support. And one of the things I noticed in our current life is that people often feel isolated. I have the belief that it is - if you feel isolated - it is on you. It is a possibility for you and the tools are in place for you to go out and create a community for yourself. The key thing I'd say about building community and making connections with people is that it's possible for everyone to do. And the key thing is to look at what you need and what kind of support you want.  If you can scratch your own itch and meet your own need, and then bring other people into that, you probably will be both contributing greatly to people in ways that they will appreciate, and at the same time you'll synergistically be building a support network that you need for yourself. It's definitely easy to feel isolated both as a parent and as an entrepreneur. While I think in-person networking and support networks are really important, it's also important to keep in mind that technology makes it totally possible to find virtual support as well. Having a “tribe” or forming a mastermind group with other entrepreneurs who are at a similar place in their business is a great way to collaborate and find success together. Monique Parker is an academic life coach, author, and public speaker. She empowers and equips teens and young adults to experience success in school and in life, while preparing them for adulthood. Monique shares her number one piece of advice, both for parents and for teens and young adults… Welcome Monique, what advice do you have for exploring entrepreneurship? #8 Think outside of the box- Monique Parker So I am going to give two-fold because you know my heart is for the young people. That's good, give us two answers: parent-perspective and kiddo-perspective. Parent perspective would be to remember that your child is a little person. These are people that you are developing. As a parent entrepreneur, just like you would spend so much time in building your business, is your responsibility - and should be your duty, your choice, your love, and your passion to build up your young people to be a responsible adult. (I love that) For teens and young adults, I would say to walk to your own beat, do not feel like you have to be like everybody else. Give yourself grace. Give yourself love for yourself, to realize that you were innately born with special gifts to help the world. Help the masses, which in turn will benefit you and bless you. So I would say to you, as young people, to find your path, find it early, and shine brightly in that area. And do it because you want to do it, and because you love to do it, and because you love yourself enough that you want to be the best that you can be. Don't feel like you have to be in the box - Parents and teens - they don't have to be doctors and don't have to be lawyers. Find what your child is naturally gifted at and help them make a business off of that, and thrive off of that. I love Monique's perspective. Whether you have yourself or your child in mind… We all have special gifts, and those translate into marketable skills. Our paths are all going to look different because they all are beginning and ending in different places. And it's important to remember that there is no need to follow someone else's path. Even success looks differently to different people. And Sherry Bevan agrees. Sherry is a former Global Head of IT Service in an international law firm, she now runs The Confident Mother, an independent coaching practice. Sherry has been running her own business since 2012 and works as an author, coach and speaker. She specialises in helping ambitious women get clear on what they really want, then find the confidence to take action and move forward in their career or business. Hi Sherry, what is the best advice you have for parent entrepreneurs? #9 Be You - Sherry Bevan Oh, I think my number one piece of advice is the more you can be you, and be uniquely and unapologetically you, then the better things will be. Just be yourself, because nobody else can be you, in the same way as you can. That's great, Sherry. We did touch on this earlier as well. Just be you. Don't worry about the competitors in your niche - don't worry about trying to make everyone like you. As a matter of fact, it's impossible to make everyone like you! Identify your passion, build your business, and let your personality shine through. YOU are what sets your business apart from your competition. Sarah Humes dives deeper into self-reflection with her advice. Although Sarah is relatively new to the business world, she has been doing the wife and mom thing for about 13 years now. She is married to her husband David, and they and their children, bravely entered the business world with a company called In-Courage Living. Their mission? To help people do brave things---every day! #10 Identify your core values - Sarah Humes I would truly encourage anybody getting into business - parents or not parents - to make sure you know what your core values are. Knowing what you stand for, and what you believe in. I think when you go to make big changes in your life, and I know for me my business was a huge change in lifestyle -  How to run my family, how to run my household - knowing what my core values are, they give me an anchor to come back to. Just the other day, I kind of had one of those moments where I felt like the household was kind of falling apart, learning how to run a household and a business is a lot of work- but, I had my core values to come back to. And I knew that I didn't want to yell at the people in my household, because kindness is a core value in our household. And I knew that I wanted to get my household back in order, because hospitality is one of our core values.  I have those core values to come back to you and knowing what they are just always is an anchor for me. They anchor my business, they anchor my family, and they anchor me personally. Once you know what your core values are they can help give you a mission statement in your business and in your family. And they have just helped propel me along, every step of the way. Knowing that about myself has just given me purpose and I think that that is just one of the the most important things you can do. I really like that - our family doesn't have identified core values, but it's officially a project on my to-do list! The past couple pieces of advice have really focused on being you, being unique, identifying your passions and values. And once you have identified where your strengths really lie, Cat Stancik has some advice for you. Cat is known for her tough love approach that gets clients into focused action so that they can get out of overwhelm and create big results with significantly less effort! She works with high achieving entrepreneurs who want to stop focusing on the glorified 6 and 7 figure marks, and finally enjoy a profitable, balanced business. Cat is the founder of Action Incubator™, a sought-after speaker, and Bestselling Author of 7 Principles for a More Productive and Fulfilling Life. Hey Cat, can you share your number one piece of advice with us? #11 You Don't Have to Do Everything - Cat Stancik You don't have to do everything in your business. I know that especially for new entrepreneurs, you know, at  any stage of the game this is true. You do not have to do everything in your business. You get focused on the things you need to do. Stay in your brilliance. And delegate the rest of that. So, I know that's like 3 different pieces of advice but they kind of link into each other, puzzle piece wise. Ultimately, you are not supposed to do everything in your business. Stay in your swim lane. Stay in your brilliance. That's where you enjoy playing. Do that! Don't concede and do stuff that you aren't great at doing. Have someone else who is great at doing it, do it! (Outsource and delegate) Yeah baby. As entrepreneurs, and as moms, we're always trying to do it all. But, it doesn't have to be that way. It shouldn't be that way. Much in the same way as we talked about finding a tribe and masterminding, it's okay to delegate tasks to others and even outsource elements of your business. This allows you to have better focus on the things you are best at - often times you can even outsource the things you just don't like doing - and that will help you be more efficient within your business. If you've been counting, you know that there is one piece of advice left, and it comes from Hannah B. King. Hannah is an off-beat, sunshine-&-sea-lovin' mama of two, an intuitive success mentor for creative entrepreneurial mamas, and a wild travelin' gypsy at heart. She has been an avid student of some of the best spiritual teachers, thought leaders, and intuitive healers around the world for the past 15 years. She is now on a mission, creating a movement of modern day mama's, collectively inspired on their journey of radical transformation and quantum growth, guiding them to create their dream desired lifestyle on their own terms. She spends her time tromping in waterfalls with her family or camping on the beaches on her island home of Maui, HI. Hey, Hannah, what is your number one piece of advice for our listeners? #12 Surrender & Grace - Hannah B. King I feel like there's one word that I have brought with me through my journey into becoming a mama. I had a very unusual entry into motherhood, than being pregnant, giving birth, becoming a mama, and then the role of parenthood, and then now raising my business. There's one word that has always been, I think, the ultimate saving grace and that is “surrender.” We want to hold on so tight to how we think something should go. And when we let go, and when we surrender and allow things to occur - even if it's the really sucky stuff, even if it's like, “I'm miserable.” Just surrender, and allow things to occur versus the tight grip on, “It's got to be just this way.”  This can apply to everything from pregnancy, birth, motherhood, business, all the things... money, relationships, everything. We have these ideas, and we want to feel like we're in control of how they how they go. And I just think, it's the one thing that I tell everybody, which is just let go and surrender, and let things occur, and see what unfolds for you. Is it always easy? Absolutely not. But, surrender is key - to anything - to any growth that we want in our lives. So, I would say that would be the biggest number 1… One more thing, which would be to give yourself grace, and to be kind to yourself. Whether you're raising a business and you're doing an entrepreneurial endeavor, or you're raising your family - it is big work. It is hard work. And it is beautiful magical work. But it is not going to be enjoyable if we are beating ourselves up. So, give yourself kindness and love and respect. And when you're struggling with that, imagine yourself as your as your children. Imagine how you love your children. You might want to scream at them, and shake them sometimes, because they're driving you crazy. But ultimately, then you just want to hug them, and you want to love them - and that's how we have to treat ourselves. It's like the little girl, or the little boy in us, they just need love. We just need love. So be willing to. You know when you're really wanting to beat yourself up, look at yourself as if you look at your children. It's just pure love. And that will get you through everything. Can I just say how amazing it has been to work with these 12 women to put not only this value-packed episode together, but to put together each of the first 13 episodes of the FamilyPreneur Podcast! If you have a friend that could benefit from listening to this Podcast, please share it with them - and make sure you subscribe so that you don't miss any of the future episodes! Last Show Last episode, in episode #1, I introduced you to my own story and the inspiration for this podcast - plus, I welcomed my daughter to the podcast to discuss her business. Go back and listen to episode #1 now. Next Show In the next episode we will explore Freedom, Flexibility and Financial Stability with Micala Quinn. Micala will explain why she left her teaching career, and what it means to be a virtual assistant; including who is a good candidate for VA work, and the process to get your business started pretty much immediately! Listen to episode #3  now! Future Shows: January 3: Micala Quinn in Episode 3, Freedom, Flexibility and Financial Stability January 10: Lisa Betts-LaCroix in Episode 4, Generations of Entrepreneurship January 17: Cat Stancik in Episode 5, Revenue, Profits, and Focused Actions January 24: Stacy Brookman in Episode 6, Resilience and Writing January 31: Susie Parker in Episode 7, Diversified Incomes: Corporate & Side-Hustles February 7: Sherry Bevan in Episode 8, Balancing Work and Life Confidently February 14: Hannah B. King in Episode 9, Mindset for Mamas in Business February 21: Vicki DeLuzio in Episode 10, Beginning a Blog February 28: Sarah Humes in Episode 11, Personal & Professional Bravery March 7: Monique Parker in Episode 12, Empowering Little People March 14: Angela Ferrari in Episode 13, Creativity and Making Work Fun #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;}   Get an email when the next episode is released:       Learn more about the FamilyPreneur Business Accelerator and join today at »familypreneur.co« I'm committed to building an inclusive and anti-racist business. I support LGBTQIA+ rights and the rights of all intersectional identities. I believe that business should be a force for dismantling systems of oppression and actively invest in my own learning to fulfill this role. »Read My Full DEI Statement HERE« Would you like to deliver your own private podcast feed to your audience? Sign up for a free trial today at Hello Audio.