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Among the many things emerging in our industry, one of the exciting ones we wanted to focus on in this podcast is the emergence of integrated landlord insurance solutions in the SFR space. Insurance? Exciting? We know it was rebellious of us to use the two words in the same sentence. But...  in our conversation with SES Risk Solutions, we talked about how Property Managers can leverage insuretech solutions like SES to offer better landlord insurance products to owner/clients, and create additional revenue per unit. In this realm, large institutional owners have always had the advantage, but SES is leveling the playing field and helping property managers beef their margins while doing it!  PS: Latchel has partnered with SES Risk Solutions to help curb rising property insurance costs for SFR Property Managers & Landlords... check out the press release here. 

The concept of Build For Rent housing & rental management is changing the landscape of the property management industry. In the past few years, Build For Rent communities have skyrocketed across the US as renters left large metros in search of the space offered in a Single Family home. Strata SFR has quickly become a national leader in the fast expanding "Build For Rent" segment of property management. So, we sat down with Lee Hoffman who works directly with Build For Rent projects at Strata SFR to learn the ins and outs of what this segment expansion means for Property Management companies nationwide.    This podcast is brought to you by Latchel & Rent Manager.  Rent Manager is an advanced property management software built for residential, commercial, and short-term portfolios of any size. With a fully open API and the most robust list of integrations in the industry, Rent Manager is the most flexible and customizable software out there. Learn more at https://RentManager.com/LatchelPodcast

With the recent surge of PropTech and innovative solutions making their way into the Property Management industry with greater and greater velocity, there's been a lot to navigate through...  How should and shouldn't tech be utilized in such a relationship focused industry? How do you choose the right tech stack with increasing option overload?  How can you get your systems syncing data?  How do you best manage implementation and team buy in with process change?  What can we learn from industries like Cyber Security and FinTech who've been here before? There was no better to answer all these questions than Ashley Fidler, VP of Product and Technology at PURE Property Management who's had a long career in building AI driven products in other industries that have had to navigate the same questions.  Tune in to hear her take and hear what PURE is focused on building for the future of Property Management. 

Can Property Managers scale and grow their business without putting in 40, 50, 60+ hour work weeks? We know of at least one who has done it! And, luckily for the rest of us, she wrote an entire book detailing her approach.  In this session, Andrea talks through her experience as a business coach in the corporate world, and how she's applied many of the same principles to her company, First Property Management, to be able to truly step out of the day to day operations and set her business up with the right people and processes to scale without the burnout.  Her new book, Property Management Freedom is set to release in May!  *** BONUS*** We're giving away FREE copies of her book upon release. Make sure to subscribe to our weekly newsletter at PropertyBrew.co to get the details on how you can win your free copy! 

If your company were to double in size tomorrow, what in your processes would break? What's the best way to build systems today that will support future scalability? What core traits do some of the most successful Property Management companies have in common? We dug into these questions and more with Jordan Muela - CEO of Lead Simple, Cofounder of Profit Coach, and host of the Profitable Property Management Podcast.  Tune in to take the deep dive with us. Bring your notepad, this one is full of rich and actionable value sure to motivate and inspire the path to growth. 

You'll want to tune in to hear:  What's driving 2022 industry trends and what you need to know to optimize on the changing landscape. A sneak peak into the most anticipated sessions of PM Grow 2022: A mini market consolidation debate - build to get acquired or build to stay healthily independent? How to strike the balance of AI vs HI (tech and humanity) in such a relationship driven industry.  What we can learn from Keynote Speakers -  Claude Silver with Vayner Media and MMA Fighter, Frank "The Legend" Shamrock.  CEO of FourAndHalf, Michael Lushington and CEO of Latchel, Ethan Lieber go head to head on a mini pitch off competition with a surprise judge! How to get your 25% discount code to register for the conference!

No matter what stage you're in in your entrepreneurial journey, knowing how to define and stick with your business mission is key to the longterm success and overall business health of your company. So to dive into the nitty gritty of this topic, we sat down with Jen Shultz, Founder of The Non Nine To Five - a company that helps women leave their 9 to 5 lives and launch their own businesses.   Stay tuned to the end of the episode for a special offer on her business coaching services.

Four and Half is a tech forward marketing agency for Property Managers focused on giving them the tools and knowledge they need to position themselves competitively in their markets.  Tune in to hear what trends are driving a deeper need for more robust marketing initiatives, and learn how you can be adjusting your marketing strategy to close more of the right clientele faster. 

Tune in for our in-depth conversation with Greg Crabtree - author of Simple Numbers: Straight Talk, Big Profits, and its follow up book, Simple Numbers 2.0 - Rules for Smart Scaling. Greg is known well in our industry for his contributions to the NARPM Accounting Standards and his consulting services for entrepreneurs.  We unpack the 3 simple steps for smart scaling and some of the biggest value adds and mistakes entrepreneurs in the property management industry can make. 

Latchel recently partnered up with RentRedi to offer our maintenance coordination services to landlords and property managers right from the RentRedi dashboard. Tune in to this session to dive into how the partnership works and to get details on all of the other features that help landlords run a more efficient operations.

We sat down with Founder/CEO of PM Profit Coach, Daniel Craig to dive into the details of profitability.Daniel has worked with clients to increase their profitability into, or well beyond 25% profitability. For reference, the industry average is 6% profitability. The session outlines: Why profit margins are typically so low, and how to rise above the average.6 "Do or Die" metrics to be measuring in your business. Where to find and how to work with the NARPM accounting standards.Daniel is also giving away a FREE forecasting tool to make 2021 your most profitable year in business. Details are at the end of the session. To view the video version of this session with visual slides, click here. Want more on profitability? Download our white paper detailing actionable items to implement in your 2021 strategy here. 

Have you ever wished there was more of you? We sat down with Anne & Mark Lackey, Owners of Hiresmart Virtual Employees to discuss how they started their company based off their own needs as broker/owner property managers. They started Hiresmart to solve 3 main problems: Owner Overwhelm Staff TurnoverPoor Customer Service & Follow Up. Anne & Mark discuss the best practices for hiring for maximum efficiency and minimal turnover, as well as the importance of a thorough recruitment process. 

We sat down with Martynas Fedotovas, owner of Equity Nest - a social media agency focused on helping real estate professionals and property managers grow and scale their business through brand and social media marketing. With social media marketing taking a larger spotlight in the new normal, we talked with Martynas about how property managers can be utilizing social media to ramp up their brand, increase deal flow, and become authorities in their space. Tune in to hear how an expert in the space defines success in social media marketing, which channels are trending in the space, and what kind of approach can lead to success. 

Property condition reports that remove the bias and include essentials you may not have thought of can be a pain to navigate and run diligently. Tune into our session to learn the essentials of: Move In/Move Out ReportsPeriodic Condition ReportsAcquisition Reports Learn why you need them and how you can offload them to the team at OnSightPros. 

Marc Cunningham dives into a handful of the 25 proven income streams for your PM business included in his online course.Head to https://www.propertymanagementsystem.org/income-streams to access the course and get 25% off the course using the code: "latchel" at checkout. Discount is valid until the end of October 2020. A few of the topics in the podcast are... How to create and run a profitable maintenance oversight process & why it's better than doing in-house maintenance.How to increase your management fee with existing owners and have them be happy about it. How to profit from creating a Resident Benefit Package.  

Tune in for our conversation with Second Nature CEO Thad Tarkington. We go over how Second Nature's subscription based air filter delivery service works for PMs and how it can help increase revenue per unit.We also talk through the rise in popularity of resident benefit packages and the best way to implement them. You can visit residentbenefitpackage.com to get in touch with Second Nature's team. 

Have you ever wanted to make your property management systems and experience as "easy as Amazon"?Our co-founder/COO Will Gordon, and Operations Director, Jennifer Pascon, both worked at Amazon prior to Latchel. They've pulled a lot of the operational concepts from Amazon into the maintenance sector of Property Management.We wanted to share exactly how they've done that and how you can do it too in your own business. Download the workbook here. ** This episode was originally published as a live webinar - Head to our YouTube channel to view the video version with the slide decks included. 

We sat down with PointCentral CEO, Sean Miller, to discuss the latest in smart home tech, how to get your owners on board with the investment, and what property managers need to know about the future of smart home tech. Point Central provides smart home solutions that enable vacation rental and residential property managers to remotely control energy and access to ALL their properties from their desktop or mobile device to help PMs: Increase Operational Efficiency: eliminate the hassle and time spent on key management by eliminating physical keys and being able to control access remotely.Attract Residents: Provide residents with pre-installed and ready-to-go smart home technology, allowing them to control their homes with one single app.Lower Maintenance Costs: Reduce costs associated with key management and prevent costly maintenance projects through increased property awareness and real-time alerts.

Navigating the vendor marketplace can get a bit overwhelming sometimes. So we'll be sitting down with Property Management coach Kathleen Richards to dive into the details of finding your preferred maintenance vendors and how that can be a game changer for your business. Tune in to get rich industry insight from a professional who is:  A former Broker/Owner of a two-time award winning Property Management CompanyA National Instructor for NARPM A nationally recognized speaker, instructor, author, and thought leader on business, organizational/leadership development, and culture specifically in the PM field.And, of course the owner of PM Made Easy :) Head to her website to get a free downloadable vendor agreement template! Note: Apologies for any brief audio hiccups in this episode. This podcast was recorded in the height of the fires in Northern CA when cell towers were weak enough to effect the quality of the recording. But, Kathleen's energy makes up for it :) 

When it comes to sharpening your competitive edge in a large market, there's no better man to discuss this with than Bob Preston, President of North County Property Group in San Diego.   North County Property Group has been named a Top Property Management company in San Diego by the San Diego Business Journal for the past 5 years in a row.Their average Google rating is 4.8/5 stars which is incredible in this industry. And Bob also runs his own podcast called Property Management BrainstormSo if you like what you hear from Bob today, check out his podcast as well. 

RentCheck is designed for contactless inspections. It fully supports social distancing best practices by having residents conduct property inspections with simple, self-guided inspections that anyone can do from their smartphone. This helps property managers get ongoing visibility into unit conditions all from the comfort of home, and can help streamline the entire process by:Handling all of the reminders to ensure move-in, move-out, annual, periodic, and turn inspections get done on time. Creating visually appealing and standardized reports on your units. Providing easy access to inspection reports to your owners to amplify trust. Tune in to dive into the details of how RentCheck can help you run remote inspections. Follow Latchel on Facebook to stay up to date with our podcasts, or subscribe to our newsletter, Property Brew to get emails on all things growth and improvement. 

We live in a world where technology has connected everything, but Property Management is a “People” business so social distancing has made it challenging. With face-to-face communication being restricted, we need to leverage email, phone, text, and web chat even more than ever. These can create silos if technology doesn't connect them. In this session with Rent Manager, we'll go over how Property Managers can utilize software to connect communication channels and close the communication gap with residents and teams. 

In this week's episode, we're talking about how property managers are increasing their profits with strategies that also free up time. Increased profits and increased free time do not typically go hand in hand, but by using strategies that some of the top property management companies have been using for years, it can, and should be done.In this episode, we go over how some of these strategies are being implemented with Latchel's 24/7 Home Assistant. With this program you can:Increase your monthly profit by $440 for every 100 units  Decrease your time spent on maintenance by 80%We'll walk through exactly how you can make maintenance a profit stream and never take a maintenance call again, giving you the time and capital to truly grow and scale your business this year.Learn more at www.latchel.com 

Tune in for our Q&A with AAOA (American Apartment Owners Association) as we discuss the tools needed as conduits between good and great Property Management as well as the 2020 Property Management predictions and trends to stay on top of this year. 

We sat down with Tony LeBlanc, an entrepreneur who has started over 10 successful businesses, and author of Doorpreneur: Property Management Beyond the Rent Roll. He manages one of the largest property management companies on Canada’s East Coast – a business he started from scratch. Tony's experience and expertise is now helping thousands of other property management professionals take their business to a whole new level. Register to WIN a Free Book Box with a copy of Doorpreneur and copies of Tony's top 3 recommended reads.  

Spark Rental was built by landlords for landlords. With a mission to help others successfully "Spark FIRE" (Financial Independence through Real Estate), Spark Rental offers free courses on investing as well as a Landlord app offering several automation functionalities. We sat down with Co-founder Denise Supplee, who became a landlord by necessity when, as a recently-single mom, she could no longer afford to pay for both rent and groceries for her four young girls. She learned the art of house hacking and fell in love with property investing and landlording. Tune in for our Q&A with Denise as we take a deep dive into all things property investing.  

Al Williamson is a former engineer, full time real estate investor, real estate author of many books like '40 Ways to Increase the Net Income of Your Rental Property', and creator of LeadingLandlord.comWe sat down for a live Q&A to dive into how he's taught landlords all over the country how to make the most out of their rental properties. 

If you're looking to launch your growth with the help of Virtual Assistants, listen to our deep dive Q&A with Rocket Station. They are a business process-outsourcing provider that hires and trains top talent to help their clients launch an efficient, scalable & profitable business with an ultimate focus and goal to deliver a world-class customer experience. Latchel has used Rocket Station for hiring of VA's and found impactful success in overall productivity. 

So many of our top performing clients attribute the growth of their property management company to their membership at NARPM, the National Association of Residential Property Managers. We sat down with Kellie Tollifson, the incoming President of NARPM to dive into the value and benefits of being a member and what we can look forward to in 2020. We believe in the value of NARPM so much that we are giving away a year long membership to NARPM for 2020! Head over to our Facebook Page for more details. 

Lost in legal? Join us for a deep dive with The Property Management Law Group into understanding and demystifying evictions, leases, notices, and other legalities in the property management space. About The Property Management Law Group:The team has reinvented how residential property management legal services are delivered. Through their secure website, you submit your requests for residential leases, notices, and evictions and their team immediately begins processing your requests. The status of all your matters are updated in real time, emailed to you and posted on your account, which is accessible 24 hours a day, 7 days a week.

The realm of marketing in property management can be a very fragmented place making it hard to systematize the process. So the question to accelerate growth becomes: how can you maximize the extension of your reach and minimize the time spent filling units?Companies like FourAndHalf were created to help property managers do just that. We sat down with Michael Lushington, the COO of FourAndHalf, and Brittany Stephens, the Director of Client Success at FourAndHalf to dig into how their mix of education and marketing automation has helped launch the growth of property management companies nationwide.

At Latchel, we are able to resolve 30% of our maintenance requests over the phone, saving the time and cost of dispatching a vendor. We put together a comprehensive guide detailing step-by-step troubleshooting directions for each issue. Tune in as we talk through the most common maintenance issues that can be solved over the phone. And, download our guide for FREE (normally $4.99 on Amazon) at eguide.latchel.com/troubleshooting-rental-maintenanceWant to learn more about Latchel and our maintenance coordination services? Book a Demo with us at www.Latchel.com

Starting your own business can mean you're burning the candle at both ends, so how do we avoid the burnout? This week we dive into managing work life balance as an entrepreneur. Latchel's co founders sit down to talk about the process and psychology of building a company from the ground up. 

We took a deep dive into the future of Artificial Intelligence in property management with our guest Faizan Khan, the founder and CEO of LetHub. LetHub is a chat assistant to automate lead management and maintenance for property managers. 

Tenant Turner is a fellow Y Combinator backed company that has built the top tenant lead scheduling software that gives you:  All of your leasing activities in one place.  Automated leasing freeing you to grow your business.  Instant responses to tenant leads so you never lose a lead to a competitor. Take a deep dive with us into exactly how it all works. 

Finret transforms renters into house hunting professionals through education, streamlining the tenant screening process for the renters, landlords, and property managers. Finret CEO Robert Tsu and CMO Kass Rose talk about the major pitfalls renters come across when applying for new places and how they can become time sucks for all parties involved. Listen in to hear about how their software provides seamless education to take the headache out of the turnover process. 

We recently took one of our clients as a guest to Marc Cunningham's 'Pulling Back the Curtain' Property Management Conference as a part of our customer appreciation month. In this episode, we talk about the key takeaways of the conference as well as the process of starting a PM company as a franchisee rather than a solo entrepreneur. Jim Shonts with PMI Elevation in Denver was able to grow his PM company to over 50 doors in just one year. He talks with us about the rollercoaster of initial growth, the tactics he's used to achieve rapid growth, and a few of the highlights of the conference in the topics of sales, marketing, operations, and growth. 

This week's episode is all about working smarter, not harder.  We sat down with Blais Case, Senior Consultant of Rent Bridge Group, a company based out of Texas that provides software to help property management companies grow and scale by mastering workflow and marketing automation. Their end goal is to ultimately allow property managers to manage more doors with more efficiency and less overhead cost. Tune in to dive into the details of how it's all done, and to hear some testimonials of clients that have succeeded by embracing tech for operations management. 

Rent Check is an app that saves money, time and prevents grief by standardizing move-in and move-out inspections and streamlining the security deposit deduction process. Their solutions empower residents to emulate owners in order to maximize the return of their security deposit. Tune in for a deep dive into their processes. 

What are the benefits of growing your property management company with a fully remote team? And, how do you systematize your business so that a fully remote team can still thrive? We sat down with Erin Landis and Angela Gonzales, the founders of Moxie Property Management based in Texas, to dive into how they’ve been able to run their company fully remote.

Empire Industries is a property management and real estate company based in Texas with over 1,000 doors across three markets. In this episode we talk with Steve Rozenberg -  author of Building an Empire: Failing Our Way to Millions, host of The Landlord Survival Show, and co founder of Empire Industries. 

Deb Newell, MPM®, RMP® REALTOR® began her career in real estate buying and flipping properties. After turning over 35 properties in 4 years and keeping them as rental investments, she started a property management company in 2001. In 2010, Real-Time Consulting Services was born. Offering expert one-on-one consulting for the Property Management Business Owner/Company. Aiding and finding solutions for people, processes and technology, with focuses on systems, policies, procedures, business growth and more.

AHI Properties is one of the largest property management companies in Alabama, operating over 1,200 single family homes in five markets. Jonathan Cook and Bryan Jenkins dive into how they got started and how they scaled. 

This week's guest Peter McKenzie, owner of Rincon Property Management in Ventura, CA, talks with us about how he grew his company to an excess of 100 units while also managing a career as a firefighter. We dive into how to find the best executive assistant, the most important things to outsource, books to read, groups to join, and some of the most important lessons that come along with getting your first 100 doors. 

When Latchel Co founder and COO, Will Gordon, left Amazon to start Latchel, he brought with him a set of learned leadership principles that we apply here at Latchel. In our first podcast episode, we go over the importance of establishing leadership principles when building a company for high growth and how each one dramatically improves operations as a whole. To find out more about Latchel you can visit www.latchel.com