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Why would we sell our successful, growing property management company? In this special episode of the Property Management Business Podcast, the microphone gets turned around as Kit Garren interviews Marc Cunningham about Grace Property Management's recent sale to Associa and Rhome Property Management. After announcing the sale earlier this year, Marc received countless questions from industry peers: Was the company struggling? Was he burned out? Was this an exit strategy? In this candid conversation, Marc shares the real story behind the decision. You'll hear how Grace Management evolved from a family business founded in 1978 to one of Denver's most respected property management companies, why the company began exploring acquisition opportunities while business was thriving, and how concepts like risk management, succession planning, team stability, and long-term vision ultimately influenced the decision. Whether you have 100 doors or 10,000, this episode offers valuable insights into viewing your business as an asset, thinking strategically about the future, and making decisions that serve both your team and your legacy. Connect for Kit Garren: Kit.garren@rhomepm.com 828-779-5504 Property Manager Websites - the highest performing property management website in the industry Vendoroo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
Inside the Wolf’s Den an Entrepreneurial Journey with Shawn and Joni Wolfswinkel
In this episode of Inside The Wolf's Den, Shawn and Joni Wolfswinkel sit down with Marc Cunningham, a second generation entrepreneur, industry leader, and CEO of Grace Property Management and Real Estate. From his early days in a family run business to leading one of Colorado's most respected property management firms, Marc shares how he built a company grounded in strong systems, clear processes, and intentional culture. Marc walks through the evolution of Grace, offering a practical look at what it really takes to scale in a demanding industry. He speaks candidly about working with family, from setting boundaries between home and the office to navigating difficult conversations that test both relationships and leadership. The episode also covers the launch of his education platform, PM Build, created to help property management entrepreneurs build stronger businesses. Marc explains the moment he recognized a gap in the industry and how teaching others sharpened his own thinking as an operator. A standout part of the conversation is Marc's breakdown of the sale of Grace to Rhome. He shares how the opportunity came together, what the due diligence process looked like, and the reality of continuing to lead the company through a major transition after the sale. He also offers clear advice for owners preparing for an eventual exit of their business. To close, Marc reflects on leadership, time management, and the mindset shifts required to move from employee, to operator, to CEO. This episode is packed with practical insight for anyone building, scaling, or selling a business. Grace Property Management & Real Estate Link: https://www.rentgrace.com PM Build Link: https://www.pmbuild.com YouTube Link: https://youtu.be/OvIZBXljZY0
What's actually happening in the housing market right now and how should property managers respond? In this episode, Marc Cunningham sits down with housing market expert Ivy Zelman of Zelman & Associates to unpack the macro housing trends shaping the future of property management. Ivy shares why today's market is more segmented than ever, how overbuilding in Sunbelt markets is impacting rents and occupancy, and why affordability (not inventory) is the real issue facing housing today. Marc and Ivy also dive into the growing disconnect between renewal rents and market rents, why occupancy matters more than price in the current environment, and what property managers should be telling owner clients right now. This conversation is packed with insights on build-to-rent communities, investor behavior, reluctant landlords, concessions, demographics, and what property managers should expect over the next several years in both the rental and for-sale housing markets. If you want to better understand the "why" behind today's market conditions and how to communicate those realities to owners this episode is essential listening. Zelman & Associates - Learn more about Zelman & Associates Property Manager Websites - the highest performing property management website in the industry Vendoroo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
What are the things you already know about your property management business but keep ignoring? In this episode, Marc Cunningham and Dave Borden of Rentvine break down six hard truths every property manager faces, from declining rental demand to rising owner expectations. The difference isn't awareness; it's action. This conversation challenges the "it is what it is" mindset and reframes common industry problems into opportunities for growth. From handling slower rental markets and protecting revenue when rents drop, to navigating demanding clients and setting business boundaries, Marc and Dave walk through practical strategies you can implement immediately. They also dive into one of the most important skills in property management; how to make problems go away and why that mindset can transform your relationships with tenants, owners, and your team. If you've been feeling stuck, reactive, or overwhelmed, this episode will push you to rethink how you approach the challenges you already know exist. Clockwork Media - revolutionize your property management marketing Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Vendoroo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
What does it take to grow a property management company to 600 doors and what happens when you hit the wall? In this episode, Marc Cunningham sits down with David Normand of Vendoroo to break down his journey from scaling a property management company from under 100 doors to 600 in just a few years. David shares the simple four-word tagline that fueled that growth "Dave is your guy" and why trust, not technology, is still the foundation of winning owner clients. But growth came with a cost. At 600 doors, David hit the same problem most operators face: how do you scale yourself? That challenge led him down a path into workflow design, systems thinking, and ultimately AI-powered maintenance solutions. This conversation dives into how AI is transforming property management maintenance from 24/7 work order handling to automated triage, vendor coordination, and improved owner communication. It also explores the real operational pain points property managers face and how technology can solve them without replacing the human element. If you're trying to grow your portfolio, reduce maintenance headaches, or understand how AI fits into your business, this episode delivers both strategy and real-world application. Contact Vendoroo at https://vendoroo.ai/ Clockwork Media - revolutionize your property management marketing Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Vendoroo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
How do you market to new clients without spending hours creating content or getting stuck on camera? In this episode, Marc Cunningham sits down with Brent Holmes of Clockwork Media to explore how AI-generated video is changing the way property managers attract and convert new owner clients. Marc has long emphasized the importance of educational video in building trust and generating leads, but execution has always been the biggest hurdle. Brent explains how AI avatar technology removes that barrier completely, allowing property managers to create professional, high-quality videos without filming, editing, or production headaches. From creating a digital version of yourself to using a custom avatar, this approach makes it easier than ever to produce consistent marketing content. They also discuss how video can be used beyond marketing supporting owner education, tenant communication, and internal training. If you've struggled to create video content or have avoided it altogether, this episode shows how to finally execute and use video as a true growth tool for your business. Clockwork Media - revolutionize your property management marketing at https://clockworkmediainc.com/ Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
What are the biggest opportunities in property management right now and are you missing them? In this episode, Marc Cunningham sits down with Peter Lohmann, owner of RL Property Management (750 doors) and founder of the Crane community for property management business owners. Peter shares lessons from the opportunities he wished he had pursued earlier from buying more rental homes after the 2008 housing crash to going all-in on social media platforms early. But this conversation isn't about regrets, it's about recognizing the next opportunities before they pass you by. Marc and Peter discuss how business owners should think about their real job as CEO, why stepping away from the day-to-day operations is essential for long-term growth, and how Peter's "Crane Break" concept encourages property managers to fully disconnect from their business to unlock new ideas and leadership growth. They also explore emerging opportunities around AI, knowledge sharing, and industry collaboration along with Peter's vision behind Crane, a private community designed to help experienced property managers grow faster and build time freedom. If you're stuck in the daily grind of property management, this episode is a powerful reminder to lift your head up, look for opportunities, and press the advantage when you find them. Crane - join the top PM group at https://www.joincrane.co/ Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
How does a property management company generate 1,400 owner leads in a single year without running pay-per-click ads? In this episode, Marc Cunningham brings on Kristen Ewen of PMW (Property Manager Websites) and Rentvine to analyze Grace Property Management's website live. Instead of theory, this is a real breakdown of what's actually driving owner leads and where the content gaps still exist. They discuss the blog topics and legal updates that generate the most traffic, why pricing pages are critical for both Google and AI visibility, and how AI tools are reshaping search behavior. Kristen also explains why authenticity and expert opinion matter more than ever and how property managers should (and shouldn't) be using AI to create content. If you want more owner leads in 2026, this episode offers a tactical look at website strategy, SEO, AI optimization, and the small tweaks that drive major results. Contact Kristen and her team at PMW at https://www.propertymanagerwebsites.com/ Upkeep Media: Get a free property management lead gen analysis Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
In-house maintenance can transform a property management company — or create operational chaos. So how do you know when it makes sense? In this episode, Marc Cunningham sits down with Melissa Sharon of FirstRate Property Management (1,200 doors in Boise, Idaho) to break down the real pros and cons of running in-house maintenance. Melissa shares how her team structured a separate maintenance division, why quality control and response time improved, and how it became a profitable arm of their business. They also dive into strategic planning retreats, taking a leadership team to Mexico after hitting growth goals, buying a company from the previous owner through an SBA loan, and what it looks like to run a 28-person company with your spouse. If you're debating bringing maintenance in-house, planning your next growth phase, or thinking about long-term ownership, this episode offers practical insight from someone who's done it. 1st Rate Property Management Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
What does it really take to grow a property management company from scratch and do it while building a life outside the business? In this episode, Marc Cunningham sits down with Carson Hamann of Bobcat Property Management to unpack her journey from buying her first rental at 18 years old to running a 275-door property management company in Northern Nevada. Carson shares how she grew mostly organically, what she learned from acquiring (and later shedding) doors early on, and how she built professionalism and confidence as a young operator in a traditionally male-dominated industry. The conversation dives into work ethic, mindset, hiring challenges, setting boundaries as a kind-hearted leader, and the systems that helped Carson manage growth without burning out. Carson also explains how she generates consistent owner leads, often averaging one per day, largely through agent referrals and Google reviews, without heavy ad spend. This episode is an honest look at sustainable growth, leadership development, and balancing ambition with family, motherhood, and life outside the office. Bobcat Property Management Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
Can a property management company add real estate sales or should a real estate sales company bolt on property management? In this episode, Marc Cunningham sits down with Justin Woodall to unpack how Justin successfully built a property management division out of an already thriving real estate sales business. Justin shares why he chose to separate the two brands, how personality differences between sales and property management shape hiring decisions, and what operational structures made growth possible without burning out the owner. You'll hear candid insights on referral strategies between sales and PM, how to protect online reviews, how to communicate sales services to owner clients, and why recurring revenue from property management ultimately creates more long-term enterprise value than sales commissions alone. This episode is essential listening for operators weighing expansion opportunities, deciding where to focus limited resources, or thinking about how to build a business that scales beyond themselves. Woodall Realty Group Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
How are you planning to generate new owner-client leads in 2026 and are you betting on tactics that actually work? In this episode, Marc Cunningham sits down with Stephen Fox of Upkeep Media to break down the most effective, realistic strategies property management companies should be focusing on to drive owner leads next year. Instead of chasing shiny objects or short-term hacks, the conversation centers on organic SEO, Google reviews, YouTube, and education-based marketing that compounds over time. Stephen explains why Google and YouTube still dominate owner search behavior, how AI search fits into the picture, and what PMs should prioritize depending on where they are in their growth journey. They also unpack why video marketing is one of the cheapest and most defensible lead-generation strategies available—and why perfection is not required to win. This episode is a practical roadmap for PMs who want predictable lead flow, lower acquisition costs, and marketing assets that keep working long after they're created. Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
The 2026 rental market is shaping up to look very different than the last few years—and property managers need to be ready to explain why. In this special year-end episode, Marc Cunningham sits down with Jesse Lederman, Chief Financial Analyst at Zelman, to break down insights from Zelman's latest Single-Family Rental Survey. Together, they unpack what the data is really saying about rent growth, supply pressure, and the growing wave of accidental landlords entering the market. You'll hear why new move-in rent growth has turned negative in many markets, how low mortgage rates are reshaping owner behavior, and what property managers should expect as they head into 2026. This episode gives you the language, context, and data you need to communicate confidently with owner clients—and to stop taking the blame for market forces outside your control. This is Part 1 of a two-part conversation focused on helping property managers think strategically about the year ahead. Zelman & Associates: trusted experts offering unparalleled housing insights Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
Renewal rent growth has been carrying the rental market—but how long can that last? In Part 2 of this in-depth conversation, Marc Cunningham continues his discussion with Jesse Lederman, Chief Financial Analyst at Zelman, breaking down the less-talked-about forces shaping the 2026 rental market. This episode dives into renewal rent growth versus new move-in pricing, blended rent growth, days on market, turnover, maintenance costs, and shifting investor behavior. Marc and Jesse explain why renewals have outpaced market rents, how renter "friction" is delaying price corrections, and why that dynamic may not be sustainable forever. They also unpack why days on market remain elevated, what annualized turnover really means for operators, and why maintenance and capital expenses unexpectedly declined in late 2025. The episode closes with a look at investor demand—why institutional buyers have pulled back while individual investors appear more opportunistic—and the early signs of stabilization heading into the spring leasing season. If you're advising owners, setting 2026 budgets, or managing expectations during a slower cycle, this episode gives you the data-backed context you need. Zelman & Associates: trusted experts offering unparalleled housing insights Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
Can property management truly thrive as a family business or does mixing family and operations create more problems than it solves? In this episode, host Marc Cunningham sits down with Joe and Sheila Stokley of Stokley Properties, a husband-and-wife team managing more than 850 doors in the San Francisco Bay Area. Together, they unpack what it really takes to scale a family-run property management company while maintaining clarity, accountability, and long-term vision. Joe and Sheila share how clearly defined roles, one-point-of-contact systems, and disciplined metrics helped them grow without burning out or burning bridges. They also dive into succession planning, generational leadership, owner communication, and how to work on the business instead of getting trapped in the weeds. Whether you run a family business, are considering one, or simply want a smarter way to scale your property management operation, this episode delivers practical insight from operators who've lived it. Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
Facing slower owner leads? Marc Cunningham welcomes Chris Springer of Property Manager Websites (PMW) and Rentvine to dissect the essential, ultra-specific strategies PMs need to win in today's market. Marc shares the unorthodox reason why he started working with PMA and Chris details how PMW scales while keeping service personal. PMW announces the data-backed decision to upgrade clients to their most advanced lead-generating tools. Discover why relying on generic AI content won't work anymore and how being purposeful and unique in your content is the only path to organic success and client trust. Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.
What if the next leap in workers' comp is not a new tool, but better conversations? Brandi Lewis says speaking the injured worker's language and opening doors for new talent changes everything.Recorded live at WCI in Orlando, Florida, Marc Cunningham sits down with Brandi Lewis, founder of Health Plus Trans, to talk about building people-first services that remove friction for injured workers. She shares the personal story that shaped her mission and how tech paired with empathy improves outcomes. They also walk through her WRMC cohort model for bringing high school and college students into claims, risk, and managed care.In this episode:How translation, interpretation, and concierge support help injured workers understand care and move through recovery.The shifts Brandi sees across claims today, from smarter tech to fresh leadership, and what she is looking to spark at WCI.A practical playbook for the talent pipeline, including WRMC cohorts, outreach before college, and pathways that do not require a four-year degree.
Do your owner-clients see you as an expense or a trusted partner? Property management leaders Marc Cunningham and Lior Abramovich of Blanket Homes challenge the old model of competing on price and being purely transactional. They reveal the framework for deciding what opportunities to pursue (and which to abandon) and why a relationship-centric approach is the only way to scale your business in the modern market. Learn the low-hanging fruit actions that build deep, operational trust so that when a big repair hits, your client asks, "How do I pay?" not, "I want three bids." Stop losing good clients and grow your business with value. Stop Losing Doors and Grow. Blanket Homes https://blankethomes.com/?utm_source=PMBuild&utm_medium=website&utm_campaign=PMBuild-website Venderoo- An always-on AI teammate to handle all aspects of maintenance: https://vendoroo.ai/ Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust Lending One - real estate loans for investors https://lp.lendingone.com/grow Reconcile Daily - corporate & trust accounting experts https://www.reconciledaily.com/ PMbuild - Marc's education for property managers Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative.
What happens when a career built on claims and compliance turns into a mission to reshape the future of workers' comp? Carlos Luna believes the answer is found in people, purpose, and bold new ideas.At WCI in Orlando, Marc Cunningham sits down with Carlos Luna, founder and CEO of Luna Link, to talk about his 20-year journey from the claims desk to entrepreneurship. Carlos shares the moment that gave him a deeper purpose for his work, why he launched Luna Link as a new model for connecting buyers and vendors, and how he sees the role of data, technology, and mentorship shaping the industry. This conversation brings forward the human side of leadership while tackling some of the biggest questions facing workers' comp today.In this episode:How a single call from an injured worker changed Carlos's perspective on insuranceThe Costco-inspired model behind Luna Link and why it matters for claims leadersBalancing AI, people, and mentorship to build a more resilient industry
What if the key to controlling workers' comp costs isn't cutting care, but doubling down on the human element?Marc Cunningham interviews Tamara Johnson, Vice President of Claim Cost Control at Lockton, about how communication and compassion are transforming workers' compensation outcomes. Tamara shares how strategies like injury counseling, supervisor training, and early interventions create better recoveries for employees while reducing costs for employers. They also explore how AI and compliance considerations are reshaping the future of claims management.In this Episode:Why emphasizing communication and empathy leads to faster employee recovery and lower claim costs.The role of injury counselors and supervisor engagement in preventing litigation.How AI, data analytics, and ADA/EEOC compliance are changing the landscape of claims management.
What does it take to lead risk in one of the world's most essential—and regulated—industries?In this episode, host Marc Cunningham talks with Beth Mineau, Director of Strategy, Sustainability and Risk Management at TriCal Group, live from RIMS RISKWORLD in Chicago. Beth shares how she transitioned from insuring the company to becoming its embedded risk leader, and how her work helps protect people, land, and legacy across a global agricultural operation.They explore the role of risk leadership in protecting workers, supporting long-term family businesses, and creating safety-first cultures in complex environments.Join us as we discuss:The strategic role of risk in sustainable agricultureHow to build safety and compliance into operationsPreparing future claims leaders through better partnerships
Risk management in the restaurant industry is no longer just about minimizing claims. For Kurt Leisure, VP of Risk Services at The Cheesecake Factory, it's about anticipating challenges, building strong industry partnerships, and knowing when to trust people over technology.In this episode, recorded live at RIMS 2025 in Chicago, host Marc Cunningham talks with Kurt about the lessons from 35 years in risk, the art of preventing litigation before it begins, and how Cheesecake Factory is blending AI with human insight to stay ahead.Join us as we discuss:How to work with carriers early to avoid courtroom surprisesWhy people skills still matter more than automation in complex claimsWhere AI fits in risk programs—and where it doesn'tWhat forward-thinking really looks like in enterprise risk management
Strong communication isn't just a nice-to-have for risk leaders—it's part of the job. Whether it's a panel at a conference or a media interview on emerging threats, the ability to deliver your message clearly and credibly can set you apart in a crowded industry.In this episode, host Marc Cunningham talks with Beth Jarecki, Founder and CEO of Omnia, live from this year's RIMS RISKWORLD in Chicago. Beth shares lessons from two decades of helping executives in insurance, law, and financial services sharpen their voice, lead with clarity, and turn expertise into influence.Join us as we discuss:How media training equips professionals for high-impact momentsWhy storytelling remains essential for risk and claims leadersThe value of preparation in elevating executive presence
What happens when high performance hides toxic leadership? As innovation accelerates, overlooking the human side of work can quietly erode even the strongest companies.In today's episode, Marc Cunningham sits down with Michael Baumgartner—veteran HR strategist and founder of the Work Life Survival Center—to explore how talent, leadership, and culture intersect. Together, they tackle the hidden costs of poor management, why employee advocacy is non-negotiable, and how businesses can build environments where people and profits thrive.Join us as we discuss:The hidden dangers of promoting talent without people skillsHow promoting without empathy destroys cultureHow HR can become a true catalyst for culture change
Struggling with the time-consuming utility setup for new tenants? Discover a game-changing solution with Zac Maurais of Utility Profit. In this episode, Marc Cunningham explores how Utility Profit streamlines and even monetizes the utility transfer process for property managers. Learn how their platform automates tenant communication, confirms utility transfers, and provides a clear dashboard for managing everything. Zac also shares insights on economic trends impacting the industry and top tech tools for property managers. Discover how smaller PM companies can leverage technology, like Utility Profit, to offer services comparable to larger players, saving time and enhancing tenant satisfaction. This episode reveals a must-know tool for any property manager looking to boost efficiency and potentially generate additional revenue. Follow this link to learn more about Utility Profit. https://www.utilityprofit.com/?utm_source=paid&utm_medium=sponsorships&utm_campaign=PM+Build Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative.
The most effective way to move your property management business forward is to practice periodic strategic thinking. Marc shares how his company practices strategic thinking and the specific tactics to achieve long-term success. Marc Cunningham guides you through the key business areas of growth, pricing, owner communication, and marketing. Learn how to develop a proactive approach instead of constantly reacting to emergencies. Discover actionable strategies to define your growth goals, optimize your pricing structure, enhance communication with owners, and create a powerful marketing strategy. This episode provides property managers with the tools and insights to elevate their business and work smarter, not harder. Also, learn about Marc's new Strategy and Action Groups. This new program is designed as a way for property management company leaders to pull out of the weeds and make strategic decision for future business success. This episode offers a roadmap for strategic transformation. To learn about Marc's PM Strategy & Action group click here:https://www.pmbuild.com/action Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative.
Feeling Anxious About the FTC Lawsuit Against Greystar? The recent FTC lawsuit against Greystar has sent shockwaves through the property management industry, leaving many property managers feeling uncertain and anxious about the future.In this episode, Marc Cunningham provides clarity and guidance on navigating the evolving landscape of fee transparency and compliance. Discover the potential implications of the Greystar lawsuit for your business and learn actionable strategies to protect yourself. Marc shares best practices for disclosing fees, setting fair application fees, and building trust with tenants. Gain valuable insights and alleviate your anxiety surrounding the FTC's crackdown on hidden fees and deceptive advertising. Links to out resources: Press release from FTC https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-state-colorado-take-action-against-greystar-nations-largest-multi-family-rental-property-manager? Grace Property Management Fee Transparency Policy https://www.rentgrace.com/fee Reconcile Daily - A daily reconciliation service ensuring your trust accounts are accurate and compliant https://www.reconciledaily.com Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Join us at the NARPM Broker Owner Conference. To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative.
Want to grow your property management business by 100+ doors per year without a dedicated BDM? In this crossover episode with Stephen Fox from Upkeep Media, Marc Cunningham shares Grace Property Management's unique approach to growth. Learn how Grace Property Management leverages executive property managers as independent contractors, focusing on relationships and education rather than traditional sales tactics. Discover the benefits and challenges of this model, including commission structures, closing rates, and managing larger portfolios. Don't miss this opportunity to explore innovative growth strategies and discover how to scale your property management business effectively without the need for a dedicated sales team. Click to view the Property Management Growth Blueprint Course: https://propertymanagementblueprint.co/ Follow this link for a free property management lead generation analysis from Upkeep Media. Manage more doors with less stress with LeadSimple! Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative.
Fourandhalf's Marie Tepman, Interviewed by Marc Cunningham on the PM Build Property Management Business Podcast Marc Cunningham, from Grace Property Management and PM Build, invited Marie onto his podcast to talk about artificial intelligence (AI) and its role in property management marketing. Specifically, the discussion revolved around getting more owner leads for property managers. In […] The post AI's Role in Attracting Owner Leads for Property Managers appeared first on Fourandhalf Marketing Agency for Property Managers.
Fourandhalf's Marie Tepman, Interviewed by Marc Cunningham on the PM Build Property Management Business Podcast Marc Cunningham, from Grace Property Management and PM Build, invited Marie onto his podcast to talk about artificial intelligence (AI) and its role in property management marketing. Specifically, the discussion revolved around getting more owner leads for property managers. In […] The post AI's Role in Attracting Owner Leads for Property Managers appeared first on Fourandhalf Marketing Agency for Property Managers.
Are you struggling to show your expertise to your owner-clients and show yourself as a true real estate investment advisor rather than just a property manager? If so, the solution may be to hold annual risk-assessment meetings with your owner-clients. Marc Cunningham explains what the conversations sound like and why they are crucial for building strong owner relationships and showcasing your expertise. Learn how to structure the meetings, which key topics should be addressed including expected holding costs, tenant screening challenges, market trends, legislative updates, and more.. Discover how to position yourself as a trusted advisor and help owners make informed decisions about their investments. This episode provides practical tips and valuable insights to enhance your communication and solidify your role as a professional property manager. Manage more doors with less stress with LeadSimple! Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Denver Property Management Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative.
Want to hear a few of our scathing one-star Google reviews? Marc Cunningham shares real one-star reviews Grace Property Management has received and reveals his strategies for responding effectively. Marc explains how to remain “unoffendable”, avoid online arguments, maintain professionalism, and why a delayed response is essential. Discover the five essential steps to follow when crafting your response, ensuring you protect your reputation and turn a negative situation into a positive one. For practical advice on handling those dreaded one-star reviews this is the episode for you. Manage more doors with less stress with LeadSimple! To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc's property management Facebook group This podcast is produced by Two Brothers Creative 2024.
This week, host Marc Cunningham speaks with Jeff Breskin, Commercialized Producer for Insurance Office of America, who was recently recognized as a 2024 Workers' Compensation Power Broker. Jeff shares his unrivaled passion for client advocacy and holistic approach to risk management, highlighting personal anecdotes of how he's gone above and beyond for clients. Marc and Jeff also explore emerging trends, challenges, and strategies within the industry that every ambitious and committed insurance professional should bear in mind.Join us as we discuss:The impact of generative AI on commercial insurance and workers' compensation pricingHow robust employee benefits programs can influence premiumsThe value of strong relationships with carrier partners and underwriters for achieving industry success.
Today's episode features host Marc Cunningham's conversation with Angela Iannetta, Senior Vice President of Alternative Risk Solutions at HUB Inernational, which took place at this year's RIMS RiskWorld conference. Angela shares her thoughts on the ever-evolving landscape of the insurance industry—with a focus on alternative risk solutions and cross-border insurance. Join us as we discuss:The growth of captives and alternative risk markets in Canada and offshoreAdvancements in actuarial pricing and predictive modelingThe limitations of current data collection methods in the insurance industry
Aug. 28, 2024 In this insightful episode, Marc Cunningham, President of Grace Property Management & Real Estate and Founder of PM Build, shares his extensive experience and wisdom on the complexities of running a successful property management business. The conversation delves into the critical balance between business growth and maintaining the well-being of your team. Marc discusses the importance of nurturing relationships with clients and employees, recognizing the signs of burnout, and his strategies to foster a positive, productive work environment. He also emphasizes the value of empathy, trust, and continuous learning in overcoming the inevitable challenges of the property management industry. This episode offers valuable lessons for anyone looking to enhance their leadership approach while prioritizing the health and happiness of their team.
Join us as we sit down with Marc Cunningham, President of Grace Property Management. Marc brings a wealth of experience from growing up in the real estate business to managing over a thousand residential and commercial properties in Denver. Hear Marc's fascinating journey, from working in his father's company to becoming a seasoned investor and property manager. We also explore his insights on the current economic climate's impact on property management and rental markets.To learn more about our full-service turnkey operations, check us out online at www.spartaninvest.comConnect with Spartan!Facebook: @spartaninvestInstagram: @spartaninvestTwitter: @spartaninvestConnect with Lindsay!Facebook: @spartanlindsaydavisInstagram: @spartanlindsaydavis
This week, host Marc Cunningham speaks with Kara Sepulveda, Senior Corporate Risk & Insurance Manager at Lithia, whom he caught up with at RIMS RISKWORLD 2024. Kara shares her thoughts on employee care, industry misconceptions, and the strategic role of case management—particularly her commitment to proactive communication and continuous training in order to prevent client dissatisfaction and enhance relationships.Join us as we discuss:How proactive problem-solving from account managers positively impacts client retentionUsing field case managers early in an injury claim processThe role of personalization when engaging with injured employees
How does one go from a Division 1 football player to a pest-control kingpin? And what can you learn from their journey? In this episode,Tom Clements, co-founder and CEO of Pest Share, sits down with Marc to share his entrepreneurial journey. From Tom's childhood struggles to his successful entrepreneurial career, Tom shares valuable insights, personal anecdotes, and entrepreneurial wisdom. Learn about the challenges property managers and real estate investors face in the world of pest control and how Pest Share is revolutionizing the industry with innovative solutions. Don't miss this lively conversation filled with humor, hard-earned lessons, and actionable tips for business growth! Say goodbye to pests and hello to peace of mind with Pest Share! See how Pest Share can solve your pest problems. Reach out to Tom - tom@pestshare.com Manage more doors with less stress with LeadSimple! To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc's new property management facebook group This podcast is produced by Two Brothers Creative 2024.
This week features host Marc Cunningham's conversation with Paul King (Chief Client Officer at myMatrixx), which took place at this year's RIMS RISKWORLD2024 conference. Paul covers all things Pharmacy Benefit Management (PBM)—from implementation to challenges to benefits.Join us as we discuss:How clinical edits fit into the PBM processThe concept of benefit neutrality and treating whole-person healthUsing virtual healthcare platforms in managing conditions like COPD, asthma, and obesity
Matthew and Spencer welcome Marc Cunningham of Grace Property Management in Denver, CO to the show. This episode is full of candid discussions about the evolving landscape of property management, with honest opinions on challenges, best practices, legislative impacts, content strategies, and investor dynamics. Don't miss this episode and make sure you take notes! =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co Today's Guest: Marc Cunningham of Grace Property Management =================================== Production House: Flint Stone Media Copyright of Evernest 2024.
Do you lie awake at night wondering how to transform your property management business into a well-oiled machine? In this episode of the Property Management Business Podcast, host Marc Cunningham answers questions sent in by listeners. From exploring the feasibility of a self-running property management business to discussing pricing strategies for clients with multiple properties, Marc shares his insights and advice. Highlighting the necessity of policy and procedure manuals, the intricacies of handling maintenance, and navigating security deposit disputes. Whether you're pondering the automation of your business or seeking strategies to improve operational efficiency, Marc's answers, grounded in experience, aim to help property managers optimize their services and foster success. This is a great episode filled with expertise, valuable tips, and a fresh perspective on property management. Visit RentVine.com today to discover how you can streamline your operations and elevate your service In April, Marc will be in Florida for the NARPM broker-owner event on Amelia Island. Follow this link to sign up! To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business This podcast is produced by Two Brothers Creative 2024.
Marc Cunningham is a property management consultant and he's also the President of Grace Property Management in Colorado. He's joining The Property Management Show today not only because he's a prominent figure in property management, but also because he's one of the first property management professionals who embraced video marketing. Marc is still promoting video […] The post The Power of Action Versus Perfectionism in Video Marketing appeared first on Fourandhalf Marketing Agency for Property Managers.
Marc Cunningham is a property management consultant and he's also the President of Grace Property Management in Colorado. He's joining The Property Management Show today not only because he's a prominent figure in property management, but also because he's one of the first property management professionals who embraced video marketing. Marc is still promoting video […] The post The Power of Action Versus Perfectionism in Video Marketing appeared first on Fourandhalf Marketing Agency for Property Managers.
Are you looking for more out of your annual planning process? Many professional property management companies are in the same boat, but don't know what questions they should be asking when it comes to improving that process. In the newest episode of Triple Win Property Management, join industry experts Marc Cunningham and Gwenn Aspen as they dive into how to optimize your annual planning process with questions like Who should be involved? What questions should you be asking? How do you organize your KPIs? Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers Stay up to date on events and resources on our website https://www.secondnature.com/events Follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Season 3 Episode 19 features Marc Cunningham and Gwenn Aspen The Triple Win Property Management podcast is produced and distributed by Second Nature
Special guest Marc Cunningham joins us for Season 3, Episode 15 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:07) - Marc's journey in PM (04:58) - Deciding what opportunities are worth pursuing (10:08) - PMbuild (17:16) - Revenue from media vs. PM (23:14) - Sponsor read - Rescover (24:30) - Common mistakes from PMs (31:31) - Filtering out bad clients (38:19) - Sponsor - Second Nature (39:39)- How PMs work at Grace and onboarding new clients (54:22) - Thoughts on churn (59:35) - Making problems go away, fast! Learn more about Marc Cunningham & how to connect with him here: Marc on YouTube Marc's Podcast: Property Management Business PMBuild.com RentGrace.com Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Are you a property manager looking for ways to stay motivated in a demanding and sometimes draining job? Look no further! In this episode, Marc Cunningham provides valuable advice on how to maintain motivation while managing properties. He discusses the importance of remembering that property management is a people business, avoiding the false narrative of tenant versus landlord thinking, exposing yourself to inspiring leaders in the industry, and taking steps to make problems go away fast. Tune in to get the motivation you need for success! Automate residential property management marketing so you can eliminate the headache of listing, leasing, and showing with Showdigs! Have a question you'd like answered on the podcast? Ask Marc at this link. Follow this link to spend 2 days with Marc and learn how to run a property management business This podcast is produced by Two Brothers Creative 2023.
Are you looking for a way to calculate a rent increase on a lease renewal? In this episode, Marc Cunningham provides an easy-to-follow guide for understanding how to accurately determine your new rental rate. He explains the process step by step, so that you can have confidence in the calculations. Need help making sure your trust accounts are reconciled and in order? Visit Reconcile Daily to ensure you are accurate and compliant. Have a question you'd like answered on the podcast? Ask Marc at this link. Follow this link to spend 2 days with Marc and learn how to run a property management business This podcast is produced by Two Brothers Creative 2023.
Are you a property manager looking for ways to best structure your pricing to your owner-clients? In this episode, Marc Cunningham compares the benefits and drawbacks of rigid vs. dynamic pricing models. He explains the importance of keeping your fees flexible in order to provide owners with the best value. Tune in to hear his insights on negotiating prices and educating owners - all while running a profitable property management business! View Marc's pricing page Contact Second Nature to see how they can help customize what you offer to your tenants through a resident benefit package (RBP) Follow this link to spend 2 days with Marc and learn how to be a better property manager. This podcast is produced by Two Brothers Creative 2023.
Are you looking for strategies to rent out your properties faster? Marc Cunningham has the answers! In this episode, Marc discusses his tips and tricks for ensuring your properties meet a higher rent-ready standard. Learn why it's important to not advertise too early, add updated photos or videos of the property, and price accordingly per market conditions. Pestshare - Resident Pest Control Made Simple Follow this link to spend 2 days with Marc and learn how to be a better property manager. For a free rent ready guide click here. This podcast is produced by Two Brothers Creative 2023.
Looking to build, grow, or protect your property management business? This is the Property Management Business Podcast hosted by Marc Cunningham, a veteran property manager with over 40 years of experience as a property manager and most importantly, running a property management business. The podcast offers practical insights for beginners and experienced property managers alike, which includes topics like how to be profitable, how to improve your process and systems, growing your business, current events, best practices, industry trends, building a strong team, developing and implementing a marketing plan, managing finances, tenant management, owner-client management, staying up-to-date on regulatory compliance, and answering questions on all property management related topics. Marc Cunningham's expertise in the property management industry provides great knowledge on the topic with useful tips that are geared towards helping property managers to succeed in both operations and in business ownership. Don't miss out on the opportunity to improve your property management business, and learn from one of the best in the field. Build your property management company with Marc. This podcast is produced by Two Brothers Creative 2023.