Podcast appearances and mentions of jordan muela

PM Trends Report In this episode, I am joined by Jordan Muela, CEO of LeadSimple.   We discuss: (00:00:00) - Intro (00:01:54) - Reflecting on the PM Trends report & survey findings (00:08:00) - The Buyer's Pyramid (00:12:17) - Maintenance and repairs discussion in converting leads (00:14:39) - Aligning expectations (00:21:04) - Impacts on renewal rates (00:25:44) - Increasing lease-up times (00:28:50) - Property Management control (00:35:56) - Communication and response times (00:39:35) - PM companies vs. SaaS companies (00:44:43) - Industry growth   Learn more & connect with me here: ⁠Crane⁠, the private community for property management business owners. ⁠My Free PM Newsletter⁠ ⁠RL Property Management⁠ Learn more and connect with Jordan here: Jordan on X The Profitable Property Management Podcast Jordan on LinkedIn   The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

Ever wondered when it's okay to break the rules and step outside your established processes? In this episode, Marc sits down with Jordan Muela of LeadSimple to explore the delicate balance between processes and judgment in property management.    Discover Jordan's entrepreneurial journey, the importance of cycles and fascination in business, and his expert advice on starting and scaling a property management company. Learn how to identify the right location, establish key principles for success, and align incentives to create a motivated and engaged team.   Gain valuable insights from a seasoned entrepreneur on navigating the complexities of property management, building a successful company, and fostering a thriving team.   Get your free LeadSimple demo here.   Click here to reserve your spot at the LeadSimple University December event.   Click this link to learn more about Rentvine.   To find out more about Marc's coaching services click here.   Follow this link to spend 2 days with Marc and learn how to run a property management business   Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative 2024.

Special guest Jordan Muela returns for the Season 4 premier of Peter Lohmann's Podcast. In this episode we discuss: (00:00:00) - Intro (00:01:37) - Exiting ProfitCoach (00:04:44) - Making Inbox a focus for LeadSimple (00:14:45) - Sponsor: RentScale⁠ (00:16:21 - How do you think about competition? (00:20:58) - What is your big goal for LeadSimple? (00:27:14) - Is there any advice you'd share with PMs on developing customer instincts? (00:36:34) - Sponsor: Citizen Home Solutions⁠ (00:38:39) - Being in a creative rut (00:41:30) - If you were starting a PM company from scratch, how would you approach it? (00:58:20) - What drives you every day? (01:07:54) - How can you manage emotions when dealing with attacks on your company? Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more about Jordan Muela & connect with him here: Jordan's Newsletter Jordan's Podcast ⁠LeadSimple⁠ ⁠ProfitCoach⁠ The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you make a purchase through these links. Always perform your own due diligence before making any financial or business decisions.

Welcome Closers!In this insightful episode of the Profitable Property Management Podcast, host Jordan Muela sits down with property management entrepreneur Gwenn Aspen, CEO Of Anequim, to discuss her journey from creating a property management company to pioneering remote professional services.Gwenn shares her experiences, the challenges she faced transitioning from corporate America to entrepreneurship, and her innovative approach to leveraging virtual assistants for property management needs.[00:00:00] Introduction: Welcome and introduction of Gwenn Aspen, her background in property management, and the inception of Anequim.[00:05:22] Gwenn's Journey: Transition from corporate America to entrepreneurship.[00:10:45] Building Anequim: Challenges and milestones in creating a remote labor solution for property management.[00:15:30] Leveraging Virtual Assistants: How Anequim utilizes virtual assistants from Mexico to revolutionize property management tasks.[00:20:55] Personal Growth: Gwenn shares her personal growth journey and managing emotions in leadership.[00:25:40] Industry Impact: The impact of Anequim on the property management industry and future trends.[00:30:15] Advice for Entrepreneurs: Gwenn's advice for aspiring entrepreneurs in the property management sector.[00:35:00] Q&A with Listeners: Live Q&A session with listeners asking Gwenn about her experiences and strategies.[00:40:25] Conclusion: Closing remarks and how to connect with Gwenn Aspen for further insights.

Welcome Closers!Join us in this insightful episode of the Profitable Property Management Podcast as host Jordan Muela speaks with Allison DiSarro from Enterprise Bank & Trust. Dive deep into the significance of building connections in banking, how Allison's unique approach to property management banking sets her apart, and the impact of empathy on client relationships in business.00:00:00 - Introduction to Allison DiSarro and the theme of relational banking.00:01:03 - The uncommon nature of personal relationships in banking.00:10:14 - Evolution of banking services for property management.00:15:17 - The critical role of compliance and trust account management.00:24:21 - Navigating the challenges and opportunities of the PPP loans.00:34:32 - The importance of specializing and knowing your niche.00:43:10 - Final thoughts and advice for the younger selfIf you found value in today's episode, don't forget to subscribe to our podcast on Apple Podcasts, Spotify, or YouTube. Stay updated with the latest in property management and banking insights. For more resources and episodes, visit our Facebook Group. Share your thoughts and join the community!

Welcome Closers!In this insightful episode, host Jordan Muela talks with Mike Lautensack, the brains behind Del Val Realty and Property Management. Mike shares his journey from the early days of his business to its current success, discussing challenges, strategies, and insights into the property management industry.[00:00:00] Intro[00:00:43] Mike's Business Evolution and Growth[00:02:00] Best and Worst Parts of Property Management[00:03:05] Mike's Start in the Business and Early Challenges[00:06:03] Business Expansion and Strategic Decisions[00:10:22] Mike's Approach to Marketing and Growth[00:15:59] Importance of Customer Testimonials[00:19:14] Website Strategy and Conversion Tactics[00:26:21] Content Strategy and Organic Traffic[00:30:29] Advice to Younger Self and Business Outlook[00:32:51] Mentorship and Influences in Business

Welcome Closers!Join host Jordan Muela in episode 194 of the Profitable Property Management Podcast, as we delve into the dynamic world of property management with industry veteran Chris Hermanski. From the early beginnings of his career to the present transition of his business, Chris shares invaluable insights on the challenges and triumphs of managing a successful property management firm.Key Moments:00:26 Introduction to Chris Hermanski01:04 The Transition in Business Leadership02:32 Managing Growth and Change in Property Management04:22 The Challenges and Joys of the Business06:22 The Importance of Delegation and Team Management12:18 Navigating Low Points and Leveraging Technology14:45 Adapting to Regulatory Changes in Property Management18:44 Training and Onboarding New Property Managers26:36 The Impact of Technology and Remote Team Members28:53 Market Trends and Future PredictionsDon't forget to subscribe to the Profitable Property Management Podcast on Apple Podcast, Spotify, or YouTube for more insights and stories from leaders in the property management industry!

Welcome Closers!In this episode of The Profitable Property Management Podcast, host Jordan Muela has an insightful discussion with veteran property manager Bob Machado. Bob shares his 40+ year journey in the property management industry, starting in the late 1970s when he stumbled into the business.00:48 - Getting into property management via 8 houses in 1979 as a new real estate agent11:00 - Forming initial partnership company, Sigma Delta Property Management16:23 - Joining the NARPM board in 1992 and spearheading massive membership growth26:22 - Splitting partnership company in half to reform his own company, Home Point36:00 - Selling Home Point to HomeRiver in 2017, staying for transition before joining acquisitionsHRG Link: homeriver.comSubscribe on your favorite podcast platform or my YouTube channel for more property management content and interviews with industry leaders.

Welcome Closers!In this episode of The Profitable Property Management Podcast, host Jordan Muela has an informal discussion with Peter Lohmann and Wolf Croskey. They talk about Peter and Wolf's new venture called Crane, a community for growth-oriented property managers looking to take their businesses to the next level.Peter Lohmann: Co-founder of Crane community, runs a sizable property management company RL Property Managment https://rlpmg.comWolf Croskey: Co-founder of Crane community, also an active property manager, How's My Rental, https://howsmyrental.coResource Links

Welcome Closers,In this episode of the Profitable Property Management Podcast, hosts Jordan Muela and Jeremy Pound discuss strategies for driving growth in the residential property management industry. They cover topics like lead generation, forecasting, goal-setting, and investing in company culture.Topics Lead generation strategies: inbound, outbound, referral marketing Setting realistic yet ambitious growth goals The importance of forecasting and goal-setting Investing in company culture and employees Celebrating top operators in the industry Removing friction to enable creation and growth Guest:Jeremy Pound - Sales coach and co-founder of RentScale and This Week in Property ManagementRentscale.comSalesmastery.liveKey Moments: The importance of enjoying the sales and marketing strategies you pursue based on your strengths and temperament (12:25) Leaning financially into growth goals and ambitions (20:04) Mastermind groups forming among roles like operations managers and maintenance coordinators (33:07) Setting growth goals based on how much "strain" you are willing to take on (39:18) Origins of Jeremy's idea for a property management magazine (43:15) How to subscribe to the Strategic Property Management magazine and podcast (49:54) Be sure to subscribe to This Week in Property Management on YouTube for more great content and insights from Jordan and Jeremy! Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

OverviewIn this episode of The Profitable Property Management Podcast, host Jordan Muela has an in-depth discussion with Ben Sencenbaugh, founder of Realty Medics, about growing his property management company over the past 10 years before a recent acquisition. They cover Ben's journey from starting with just 200 doors to now managing over 1600, implementing systems and processes, lessons learned along the way, work/life balance as an entrepreneur, and finding the right buyer to acquire his business.Topics and Guests Ben Sencenbaugh, Founder of Realty Medics Growing a property management business over 10 years Implementing systems and processes Using marketing tactics like radio and direct mail Maintaining profitability while scaling a business Selling a property management company Change management and leading teams Achieving work/life balance as an entrepreneur Finding the right buyer for an acquisition Relevant Links and Resources Realty Medics - https://realtymedics.com/ Profitable Property Management Podcast YouTube Channel - https://www.youtube.com/@profitablepropertymanagement/ LeadSimple Software - https://leadsimple.com/ Danny Craig, Profit Coach - https://profitcoach.com/ Jeremy Pound, RentScale - https://www.RentScale.com/ Key Moments00:02:32 Ben shares the story of growing from 200 to 1650 doors in 10 years00:07:36 Implementing Podio in 2016 to organize processes00:12:18 Focusing on foreclosures and rehabs in the early years00:17:28 Starting radio ads and direct mail campaigns00:26:26 Bringing on Pam Kawasaki to refine branding and messaging00:31:08 Ben talks about his ability to build customized processes and software00:34:46 Starting with automating the renewal process first00:39:54 Sitting with employees to solve issues with new systems00:45:44 Implementing a customer service call center for incoming calls01:06:41 Not having a defined "end game" but being open to acquisition01:12:24 Learning about planning the "way down" after a sale01:16:33 Seeking an acquirer that would be the right fit to take care of staffFor more content like this, be sure to subscribe to the Profitable Property Management Podcast YouTube channel. You'll find videos of full podcast episodes with Jordan Muela and other great guests from the industry. Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this episode of the Profitable Property Management Podcast, host Jordan Muela is joined by entrepreneur Sarah Durbin to discuss her journey from door-to-door sales to building a property management empire starting at just 18 years old.Topics and Guests: Sarah Durbin - Property management entrepreneur Transitioning from door-to-door sales to property management Scaling a property management business from a small town Centralizing back office systems for multi-market expansion Training, empowering, and getting the most from your staff Dangers of DIY landlords making emotional decisions Rebuilding after selling a business amidst personal tragedy Key Moments: Started door-to-door sales offices at 18 Learning curve from small to big market Centralizing ops with multi-market expansion Sold businesses after family tragedy Wants property managers seen as professionals Relevant Links: Sarah's website: www.sarahdurbin.com Profitable Property Management Podcast: https://www.profitablepropertymanagement.com If you enjoyed this episode, make sure to subscribe to the Profitable Property Management Podcast YouTube channel. You'll get access to video versions of each episode plus exclusive content only available on YouTube! Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this episode of Profitable Property Management, host Jordan Muela is joined by Chuck Hattemer, Co-Founder of Poplar Homes, to discuss the journey of building and scaling their proptech company over 9 years.Topics Discussed: Origin story of Poplar Homes and early challenges with product-market fit Pivoting to focus more on operations and building out scalable processes Taking a measured approach to M&A vs raising lots of capital The importance of preserving local expertise through acquisitions Their vision for creating branded digital experiences for owners and renters How Poplar thinks about expanding into new markets Navigating differing regulatory environments across states Perspective on role of proptech in the future of real estate If you want to hear the inside scoop from a successful proptech founder, don't miss this episode!Make sure to like

Welcome Closers,In this episode, we dive deep into the world of customer complaints with Jordan Muela, a seasoned entrepreneur and expert in handling customer feedback. Jordan shares his unique approach to transforming complaints into opportunities for growth and improvement.Episode Overview:Jordan joins us to discuss the power of handling customer complaints effectively. He introduces us to the concept of CCR (Complaint, Contribution, Request), a method that transforms complaints into possibilities. Jordan shares his insights on how to use complaints as a tool to improve services and build stronger relationships with customers.Key Moments: Understanding the concept of CCR (Complaint, Contribution, Request) How to effectively handle customer complaints  Real-life examples of transforming complaints into opportunities  The impact of CCR on business growth and customer relationships  If you enjoyed this episode, don't forget to subscribe to our YouTube channel for additional content. https://www.youtube.com/@profitablepropertymanagement Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers, In this solo episode, Jordan Muela dives into the critical concept of personal agency - the power each of us has to influence outcomes and events through our choices and actions. He explores how adopting a high agency mindset is key to achieving goals, overcoming obstacles, and creating the life you want.Topics Discussed:  The difference between feeling you have agency vs. feeling like things are happening to you (00:00:45 - 00:01:42) Why believing you have agency is a choice and mental "exercise" (00:01:44 - 00:02:13) Where lack of agency shows up: conversations with team members, complaining vs solving problems (00:02:13 - 00:04:19) The importance of curiosity not judgment when faced with low agency attitudes (00:04:19 - 00:05:27) You always have a choice - even if it's difficult or painful in the moment (00:05:27 - 00:07:27) Getting clear on your vision to justify the price of agency (00:07:27 - 00:08:18) Daily practice of flexing your agency "muscle" (00:08:18 - 00:09:36) Resources:More episodes of The Profitable Property Management Podcast: https://www.youtube.com/@profitablepropertymanagementSubscribe on YouTube for more content:Don't miss future episodes - subscribe to Jordan's YouTube channel via the link above for more great content aimed at helping you build profitable systems in your business and life!

Welcome Closers!In this episode of The Profitable Property Management Podcast, host Jordan Muela interviews Maranda Hunnicutt, owner of Foothills Property Management based in Anderson, SC. They discuss Maranda's journey to building her business, company culture, integrating technology, and balancing entrepreneurship with motherhood.Topics and Guests Maranda Hunnicutt, Owner of Foothills Property Management Getting established as a young, female entrepreneur ([00:02:12]) Pushing through failures on the path to success ([00:05:20]) Developing company culture and investing in employees ([00:08:30]) Integrating technology stack for efficiency gains ([00:23:01]) Finding balance as a female entrepreneur and mom ([00:41:29]) Resources Foothills Property Management: https://www.foothillspm.com Profitable Property Management Podcast: https://propertymanagementpodcast.com Subscribe on YouTube for More ContentDon't miss future episodes - subscribe to the Profitable Property Management Podcast YouTube channel to get access to video versions of episodes, special guest interviews, conference coverage and more: https://youtube.com/c/PropertyManagementPodcast

Welcome Closers!In this episode of The Profitable Property Management Podcast, host Jordan Muela and special guest Corey Bohner discuss the challenges of dealing with tenants in property management. They explore how to cultivate healthy and functional tenant relationships that serve business goals and objectives.Throughout the episode, Jordan and Corey provide valuable insights and strategies for dealing with difficult tenants and cultivating healthy tenant relationships in property management.Don't miss out on this informative and engaging episode of The Profitable Property Management Podcast. Like the video, subscribe to the channel, and sign up for the newsletter for more updates on property management strategies and insights.

Welcome Closers!In this episode of the Profitable Property Management Podcast, host Jordan Muela interviews Peter Mckenzie from Rincon Property Management. Peter shares his journey as a serial entrepreneur and how he backed into property management. He also talks about the challenges of leaving a secure job to pursue entrepreneurship and the importance of surrounding yourself with good people. Peter discusses his approach to team management and how he invests in marketing to grow his business. He also talks about the challenges of being an accidental landlord and how his podcast, The Accidental Landlord, helps educate and connect professionals who serve this market. Tune in to learn how Peter's unique background and hustle mentality have helped him succeed in the property management industry.

Welcome Closers!In this episode, Jordan Muela welcomes guest Daniel Craig to discuss various aspects of entrepreneurship, personal growth, and business success. They cover topics such as the importance of clarity and understanding the baseline before making changes, using self-reported data versus automated data, and the potential leverage that can come from investing in the development of team members. Danny shares his belief that the purpose of business is to create a passive residual income, separate from nonprofit community work, and emphasizes the importance of becoming a new person and embracing difficulty in the struggle of entrepreneurship. Overall, the conversation offers a unique perspective on the role of finances in entrepreneurship and creating something bigger than just making money.

In this episode we call “Maximizing Profitability in Property Management with Jordan Muela," NARPM® Radio host Pete Neubig interviews Jordan Muela, CEO of LeadSimple, a thought leader in the properyty-management industry. Jordan shares his journey from lead generation to workflow technology and offers insights on the future of the industry. Find out how the economy might impact your business and learn the best ways to increase profitability. This episode will leave you inspired and motivated to take your property management game to the next level!

In this exclusive webinar episode, Matthew and Spencer provide valuable insights on how to establish a robust sales team for your property management company. They are joined by industry experts Brad Larsen, Maya Madden, Jordan Muela, and Trey Schaefer, who will share their extensive knowledge and experience to help you build a killer sales and marketing team.  Discover effective strategies on how to identify suitable candidates, equip your BDMs with the necessary skills, and manage your team's performance.  Discover effective strategies on how to identify suitable candidates, equip your BDMs with the necessary skills, and manage your team's performance. Learn from Evernest, who has grown from 30 doors to 15,000+ doors by implementing game-changing methods in sales and marketing. Don't miss out on this opportunity to take your property management company to the next level. =================================== Learn more on these podcasts:  PM mastermind Profitable Property Management Podcast 300 to 3,000 Podcast  =================================== Looking to scale your property management business? Evernest is offering a monthly webinar series designed to help you do just that. You can access recordings of past sessions and sign up for upcoming webinars at Evernest.co/Webinar. Our next webinar, "Using Technology to Power Your PM Business," will be held on Thursday, May 4th at 3-5 PM CST and hosted by Spencer and Matthew with special guests Matthew Kaddatz, Ray Hespen, and Steve Carroll. =================================== Subscribe to our property manager newsletter for more insights and tips at ➡️ www.evernest.co/pmnewsletter/ =================================== If you enjoyed this episode, don't forget to subscribe to our podcast and leave us a review. Thank you for listening! =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: 300to3000.com Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2023.

We have plans to relaunch Property Management Brainstorm soon with a renewed definition and a sense of purpose. Keep an eye out for that update in the form of a new podcast post. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.  Several words may be used for our discussion today:  process, systems, workflow, and action items might all be used in this context. Property managers have a long list of job activities that must be completed regularly through a standardized operating procedure. Bob Preston discusses the importance of property management industry systems and processes with Lead Simple's CEO, Jordan Muela.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

In what seems to be a crowded field, how can your Property Management company stand out in an authentic and sustainable way? In this final episode of season 2, Andrew visits Jordan Muela's own podcast studio where he hosts the Profitable Property Management Podcast.  Today the LeadSimple CEO is on the other side of the podcast as he shares his personal insights into differentiation for SMBs, PropTech, and creating strong relationships along the way. Listen to Jordan's podcast, The Profitable Property Management Podcast, here: https://podcasts.apple.com/us/podcast/the-profitable-property-management-podcast/id1270553459   Subscribe to Jordan's newsletter here: https://leadsimple.ck.page/29e1e08ea4   Like what you've heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup   Got questions? Email us at triplewin@secondnature.com   To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin   Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp   Stay up to date on events and resources at https://bit.ly/rbp-home   Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!   Hosted by Andrew Smallwood  Featuring Jordan Muela Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

In what seems to be a crowded field, how can your Property Management company stand out in an authentic and sustainable way? In this final episode of season 2, Andrew visits Jordan Muela's own podcast studio where he hosts the Profitable Property Management Podcast.  Today the LeadSimple CEO is on the other side of the podcast as he shares his personal insights into differentiation for SMBs, PropTech, and creating strong relationships along the way. Listen to Jordan's podcast, The Profitable Property Management Podcast, here: https://podcasts.apple.com/us/podcast/the-profitable-property-management-podcast/id1270553459   Subscribe to Jordan's newsletter here: https://leadsimple.ck.page/29e1e08ea4   Like what you've heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup   Got questions? Email us at triplewin@secondnature.com   To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin   Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp   Stay up to date on events and resources at https://bit.ly/rbp-home   Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!   Hosted by Andrew Smallwood  Featuring Jordan Muela Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

A broken process can cost your team and investors time and money. Identifying the cause can be difficult if you don't know exactly where to look, and getting your team on board can be even harder.  In this recording from TWLX 22, Jordan Muela of ProfitCoach leads an incredible panel of industry experts, featuring Peter Lohmann (RL Property Management), Wolfgang Croskey (The Perfect Tenant), Zach Berkompas (LeadSimple), and Sam Schwetz (Mesa Properties). Listen as they provide real-world scenarios and offer actionable advice for moving your processes forward. The book Zach mentions, The Checklist Manifesto, can be found here: https://www.amazon.com/Checklist-Manifesto-How-Things-Right/dp/0312430000 Like what you've heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Jordan Muela Featuring Peter Lohmann, Wolfgang Croskey, Zach Berkompas, Sam Schwetz Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

A broken process can cost your team and investors time and money. Identifying the cause can be difficult if you don't know exactly where to look, and getting your team on board can be even harder.  In this recording from TWLX 22, Jordan Muela of ProfitCoach leads an incredible panel of industry experts, featuring Peter Lohmann (RL Property Management), Wolfgang Croskey (The Perfect Tenant), Zach Berkompas (LeadSimple), and Sam Schwetz (Mesa Properties). Listen as they provide real-world scenarios and offer actionable advice for moving your processes forward. The book Zach mentions, The Checklist Manifesto, can be found here: https://www.amazon.com/Checklist-Manifesto-How-Things-Right/dp/0312430000 Like what you've heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Jordan Muela Featuring Peter Lohmann, Wolfgang Croskey, Zach Berkompas, Sam Schwetz Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

Season 2, Episode 11 of the Owner Occupied podcast with Peter Lohmann & special guest Matt Tringali. In this episode we discuss: (00:00) - Intro (01:40) - Matt's background and career (03:30) - How many units were you at when you merged with Home Vault? (04:30) - Door count vs. Profitability in PM (06:46) - What is Home Vault? (09:08) - Is it possible to have a single software and same PMA across multiple states for a company? (11:30) - Can you share any information about the Home Vault exit? (15:00) - Found Gen Ad read (16:40) - Where do you turn to when you want to learn more about the industry? (23:06) - Can you tell the story behind Better Who? (26:52) - What was the impulse for you to pivot into services? (34:36) - What is some low hanging fruit for PM's to improve their business? (36:16) - Appfolio Stack Ad read (37:54) - Where did you get the idea to help grow the platforms of PM's through Better Who? (40:33) - Is there some result you'd like to see that shows the industry is improving? (41:15) - What're your thoughts on customer service in the industry? (48:03) - What are you most excited about in the industry right now? (51:22) - How would you advise a small PM business owners to improve their marketing and grow their business? (57:27) - How can people learn more about you online? Learn more about Matt Tringali & how to connect with him here: Matt on Facebook BetterWho BetterWho Facebook group Property Management Remote Team Members Facebook Group HomeVault Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management Mentioned in this episode: Jordan Muela's Profitable Property Management Podcast ProfitCoach NARPM Accounting Standards The World is Flat by Thomas Friedman Never Lose a Customer Again by Joey Coleman The Effortless Experience by Matt Dixon Buildium Appfolio Rentvine LeadSimple Zapier

Peter on The Profitable Property Management Podcast hosted by Jordan Muela Engineering & Optimizing Property Management w/ Peter Lohmann In this episode we discuss: From engineer to entrepreneur, Peter applies his systems and processes thinking to his property management business. What Peter loves about starting and growing a business? He says you're constantly at the limit of your capabilities. "Every time you add a few hundred doors, everything breaks – and you have to rework your processes and redistribute workload among employees." - Peter Lohmann Learn more about Jordan Muela & how to connect with him here: Jordan's Podcast Jordan's Facebook Jordan's LinkedIn Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management

Season 2, Episode 2 of the Owner Occupied podcast with Peter Lohmann & special guest Jordan Muela. In this episode we discuss: (00:00) Intro (01:24) Jordan's background & career (03:15) What is it about Property Management that drew you into the industry? (06:49) How does one coming from VC get so passionate about SMB? (10:23) Is there a place for VC in Property Management? (15:36) Moving closer to the customer and owning outcomes (24:33) Thoughts on Fees & Customer Surplus (33:46) Jordan's Benchmarking Study (37:43) LeadSimple (47:10) Being able to adjust your level of involvement in your Property Management business (52:56) What is the level of centralization in your business due to your own involvement? How do you set salaries with owners who have varying levels of involvement? (58:55) When you're evaluating opportunities, what are you looking for to determine the best use (01:06:03) What's the best way for a Small Business Owner to grow and market their business? (01:18:03) Final Thought Learn more about Jordan Muela & how to connect with him here: LeadSimple ProfitCoach The Profitable Property Management Podcast Jordan@LeadSimple.com Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management Mentioned in this episode: Growth Metrics for Property Management Entrepreneurs Your Leads are Not Your Growth Strategy

0 to 300 units is BIG. 300 to 6,000 units is a whole other beast. As our friend, Jordan Muela, CEO of Leadsimple says, “A PM company with 6,000 units is not a 300 unit business 20 times.” In this episode, Matthew and Spencer discuss the five most important lessons learned while growing from 300 to 6,000 units. Each mile marker during your growth is different from the last. Matthew shared what has helped him to adapt while this rapid growth has taken place. Tune in.

If your company were to double in size tomorrow, what in your processes would break? What's the best way to build systems today that will support future scalability? What core traits do some of the most successful Property Management companies have in common? We dug into these questions and more with Jordan Muela - CEO of Lead Simple, Cofounder of Profit Coach, and host of the Profitable Property Management Podcast.  Tune in to take the deep dive with us. Bring your notepad, this one is full of rich and actionable value sure to motivate and inspire the path to growth. 

Having a good framework for decision making is essential to success in business. In this episode, we sit down with serial entrepreneur, Jordan Muela, & discuss HOW he makes his business bets.  Additionally he shares his thoughts on the future of the property management industry. Find Jordan on LinkedIn Learn more about LeadSimple See how Anequim can help grow YOUR business!

If you've been in the industry for any amount of time, you probably know our next guest. He's a serial entrepreneur who recently sold some of his businesses to focus on scaling the CRM he founded and runs, LeadSimple. Listen in as Matthew and Spencer welcome Jordan Muela to the show and dive into the following topics… How Jordan built and scaled LeadSimple The importance of “delegate and elevate” as a leader Jordan's prediction for the future of the SFR industry The difference between managing 300 and 3,000 houses Tune in.

In today's encouraging episode, Shawn and Joni welcome successful entrepreneur and CEO Jordan Muela for an extraordinary in-studio interview. Jordan's distinguished list of companies he has founded or co-founded includes notable names such as LeadSimple, RentScale, managemyproperty.com, and PM ProfitCoach. He shares his personal story and how he cultivated the drive that helped him succeed against overwhelming odds. The three entrepreneurs also reveal the best practices and disciplines that help motivate them to achieve their lofty professional and personal goals. Jordan's Facebook Page Link: https://www.facebook.com/jordanmuela Jordan's Twitter Link: https://twitter.com/managemypropert

We are proud to kick off 2021 with the “Best of Brainstorm”, snippets from our top guests of 2020, Topics Covered[3:48] Episode 42 featured Andrew Smallwood of Second Nature, who knows a lot too about why air quality is so important in rental properties. [5:35] In Episode 44, our guest was Citizen Home Services, featuring Peter Hernandez. Citizen provides a concierge onboarding service for new tenants to get their utilities setup. [7:27] Perhaps the most inspiring conversation of the year was Episode 38, with Mayor of San Dieog, Todd Gloria, addressing the housing crisis and being the first person of color and openly LGBTQ to be elected Mayor of San Diego. [10:32] A super knowledgeable person in the area of landlord-tenant law, Tracey Merrill of Kimball, Tirey, and St John, joined me for two Episodes, 37 and 40.[12:04] A hot topic last year was “process automation”. Jordan Muela from Lead Simple joined me in Episode 47 to discuss automating property management processes. [13:50] Diving deeper into the topic of automation of property management processes, Heather Park from RentBridge joined me in Episode 48. [16:00] Our NARPM National President, Kellie Tollifson joined Bob on Episode 43, openly sharing some of her challenges in building her property management company.[17:40] Discussing an innovative approach to managing Security Deposits, Episode 39 featured Casey Winter of Obligo. [19:34] The topic on Episode 48, was accounting with Taylor Ho from APM Help. Taylor explained best practices for clean for trust accounting. [21:45] Finally, Ethan Lieber of Latchel joined us on Episode 33. Ethan explains Service Level Agreement (SLA) in running your maintenance program and shares a fun personal story.Connect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

What is a "process" and why do we need it as a landlord or property management company? Webster’s defines process as a series of actions or steps taken in order to achieve a particular end. All you property managers out there, sound familiar? Our daily workflow in this business requires us to follow certain steps for several reasons: legal compliance, efficiency, profitability to name just a few. Think of the activities in our jobs which need to stay streamlined: business development, owner onboarding, move-ins/outs, rent collection, evictions, and more. On today's episode, Bob discusses the need for property management processes with Jordan Muela, CEO at Lead Simple.Topics Covered[2:45] Jordan introduces himself, his various business ventures related to property management, and Lead Simple's new workflow solutions module to help bring process to the property management lifecycle.[7:25] Is a process the same or different from a checklist, workflow, standard operating procedure, or system?[9:20] Why are processes so critical in a property management company?[12:50] A process can’t be “set it and forget it”.[16:00] How having processes documented can help with risk management in a property management company.[18:20] Where to property managers start in writing their processes?[21:15] Jordan explains how the Lead Simple process solution fits in the market with its unique differentiation.[25:35] Jordan tells the story of how he has learned to confront conflict openly and transparently in his organizations. Connect with JordanLead Simple jordan@leadsimple.comConnect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

Welcome to the Good Life Property Management podcast! I'm your host, Steve Welty. This is a show for property management entrepreneurs who want to build not only a great business but also great lives. I'm here to help you gain the freedom to live life on your own terms while creating a positive impact in the world. Please check out Steve Welty's Music! Today, my show, We’ve Been Sold A Lie, got me thinking about happiness. Happiness is a journey, does not mean we are the wealthiest. Live in the present moment and learn to experience joy. How to be mindful with meditation. Your mind is not the problem, you have to exercise your brain like every other muscle for the muscle to work effectively. In this episode, I talk about how the universe is here to help and how you can connect to the world through the present moment. Feel the pure creativity in the present. How you can reflect and learn what brings you joy. Take about 30 minutes, find a quiet space,, and act to build your list happen! I also chat about R Factor and DOS conversations and how you can use these to focus your goals and create happiness in your personal and business life. In This Episode: [01:40] Where is the focus to create happiness? [02:43] Slowing down and being mindful of the present moment during meditation. [03:40] Deepak Chopra’s book: The Seven Laws for Spiritual Success. [04:39] The process of learning what brings you joy and why aren’t you doing these more? [08:09] What effect would doing more of these activities which bring you joy have on your life and your business? [09:09] Awareness of how little I do of the things which bring me joy. [11:09] Setting up buckets of joy in a systematic way. [11:33] Jordan Muela and Rita joined me and we talked about the book Outsiders [13:07] R Factor question and the DOS conversation. [15:16] Meeting and networking with people to get to know them, not for the purpose of putting them in a lead funnel. Links and Resources: Steve Welty's Music steve@goodlifemgmt.com Steve Welty on Facebook Tribe Mastermind NARPM Annual Convention The Seven Spiritual Laws of Success by Deepak Chopra Outsiders by William N. Thorndike 

Welcome to the Good Life Property Management podcast! I’m your host, Steve Welty. This is a show for property management entrepreneurs who want to build not only a great business but also great lives. I’m here to help you gain the freedom to live life on your own terms while creating a positive impact in the world. Please check out Steve Welty's Music! Today I’ve got an update for listeners: All Is Good In My World! I’m going to talk about things that are going in my world for this episode. I’m going to tell you about my partner, Jordan Muela, who has recommended a book called, “Why Making Money is Killing Your Business”. This book really resonates with my business In this episode, I talk about the key points in this book by Chuck Blakeman which really resonate with me in my business and my personal life. I also chat about what true wealth encompasses, which is not just making money with your business. Why you should create your business around your lifestyle, not your lifestyle around your business. Common “enemies” to your lifestyle or business and how you can bond with others who have the same enemies to overcome that negative space. Cut through the noise to focus on the important factors. In This Episode: [02:30] Three key components businesses should throw off: money, time and significance. [03:32] Get control by conquering the tyranny of the urgent versus understanding what’s important. [04:33] You can’t be the person you rely on to make the money. [05:24] The common enemy, no matter what business you are in. [06:32] Not being in control of your time, when it comes to your business. [08:03] Create space between you and your business to focus more on the important. [09:19] Four essential key actions I can take now in order to enhance my life now. [10:36] Content creation via my personal creative channel for music. [11:15] Have a shared mission, not just a common enemy. [12:10] Three crucial results this week which I identified. [12:53] Personal affirmations I use and why I use them. [14:25] The five different “buckets” I use for my personal affirmations. Links and Resources: Steve Welty's Music steve@goodlifemgmt.com Steve Welty on Facebook Tribe Mastermind NARPM Annual Convention About My Book Recommendation Making Money is Killing Your Business

Even if you are doing sales, closing business, and adding doors, your life and business can still be a disaster - if you don't know what it means and how to optimize for profit. Today, I am talking with Jordan Muela of LeadSimple and ProfitCoach, which provides third-party fractional CFO advising. They help you take the guesswork out of property management business growth. You'll Learn... [05:10] NARPM Accounting Standard: ProfitCoach provided first set of financial benchmarks for the industry. [06:59] Numbers are not everything, and it's not just about doors; there's a lot that numbers can tell you that we don't know because people don't track their data. [08:36] Lifestyle is a factor when growing companies; make sure you have a business that serves your needs and meets your goals in life. [10:00] Unique ability involves networking and research to develop opportunities and build new businesses around needs; cost and penalty you pay for being a visionary. [12:12] Nobody can validate that your heart's desire is for your business or life; start making decisions and seek clarity. [16:25] Separate work from playtime and sense of isolation/lack of connection; create a life that supports you and gives you what you need - it's not just about making money. [19:09] Growth - a good idea or distraction; greatest determiner of your ability to grow is not the quality of your service offering, but your ability to execute. [25:25] Business and sales happen at the speed of trust; people don't buy what you do, they want to find someone they can trust. [27:45] Businesses establish themselves as leaders and capture more business by expressing and expanding their vision, values, mission, and purpose. [30:48] Content Marketing: Find the most efficient mediums/processes to spread value to target market; people consume content in different ways (i.e videos, conversations). [33:50] Difference between content for the sake of building authority and helping people vs. content for the sake of SEO and SEO-driven context. [41:57] Biggest growth opportunity for business owners who focus on everything outward is to change themselves; business is just a means to an end. [54:00] Growth doesn’t have to be painful; a healthier way of growing and scaling a business is by giving employees meaningful work. Tweetables Future of Business: Giving employees meaningful work. Numbers are not everything. It's not just about doors or money. Lifestyle is a factor when growing companies. Business and sales happen at the speed of trust. Resources Profitable Property Management Podcast ProfitCoach NARPM Accounting Standards LeadSimple PM Grow RealManage Manage My Property DGS 65: The NARPM Standard of Accounting with Brad Larsen Dan Sullivan Myers & Briggs Toastmasters Simon Sinek's TED Talk Alex Charfen (Business Coach) Richard Branson DoorGrowClub Facebook Group DoorGrow Live

Welcome to the Good Life Property Management podcast! I’m your host, Steve Welty. This is a show for property management entrepreneurs who want to build not only great business, but also great lives. I’m here to help you gain the freedom to live life on your own terms while creating a positive impact in the world. Also, please check out Steve Welty's Music! Are you committed to making 2019 your best year ever? If so, what are you going to do differently this year to make that happen? Having all the best intentions in the world is useless if you don’t have a strategy to implement them and actually reach your goals! In today’s short episode, I’ll share my strategy for 2019. In short, my plan is to go deeper with my tribe. You’ve probably heard me talk before about “who, not how,” and why this mindset is so important. Finding the right “who” is often better than figuring out “how,” and that’s why having a strong tribe is so important. And I want you to join my tribe! I’ve come together with Jordan Muela, of LeadSimple and ProfitCoach, to create the Tribe Mastermind. This is a place where top entrepreneurs in property management connect and collaborate to solve challenges in their business. We emphasize deep, regular connection and in-person events. Members focus on building businesses that run (and grow) without them. This means you can focus on the parts of your business that you love doing! Tune into this special short episode to hear more about the mastermind (including the cost), and get inspired to commit to making 2019 your best year yet! In This Episode: [00:23] - Steve introduces today’s episode and asks listeners two important questions. [00:57] - What does it mean for Steve to go deeper with his tribe? [01:28] - Steve invites listeners to join his tribe, and explains what makes it different from other masterminds. [04:32] - One of the important aspects of the Tribe Mastermind is greater commitment, Steve explains. [05:17] - If you’re interested in joining the Tribe Mastermind, check out this website and fill out the questionnaire. [07:16] - Steve invites listeners to email him any questions at steve@goodlifemgmt.com. Links and Resources: Steve Welty's Music steve@goodlifemgmt.com. Steve Welty on Facebook Tribe Mastermind Jordan Muela LeadSimple ProfitCoach PM Grow Summit NARPM Convention

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at propertymanagementmastermind.com. For all of these offers, use the discount code “Brad” to secure your discount. I’m sure you’re already familiar with Alex Osenenko and Jordan Muela, since they’re such important figures in the property management world! Today, both of them join me to talk about the upcoming 2019 PM Grow Summit, which will take place in Austin, TX. (As usual, use the discount code “Brad” to get a discount!) We’ll talk about what the PM Grow summit is, who some of the guests and speakers will be, and what the experience of networking there is like. If you’re deciding whether to attend (which I absolutely recommend), tune into this episode to learn more about what to expect so you can make an informed decision. If you’re already planning to go, this conversation will help get you even more excited for what’s to come! On the off chance that you’re not familiar with them, Alex and Jordan run the PM Grow Summit. Jordan also runs LeadSimple and ProfitCoach, while Alex is the CEO of Fourandahalf, but our focus today will be on the summit rather than their other activities. They’ll start off by describing who PM Grow Summit is for and why they deliberately keep it to a specific size. Other topics we’ll include the currently announced speakers for the events (including which ones we’re most excited about), how the PM Grow Summit is different from other conferences, Jordan’s benchmarking study and the next steps that have been growing out of it, and much more about the conference. Here’s where you can find today’s guests: Alex Osenenko on LinkedIn Alex Osenenko at Fourandahalf Alex Osenenko on Facebook Jordan Muela on LinkedIn @ManageMyProperT on Twitter PM Grow Summit PM Grow Summit on Facebook @PMGrowSummit on Twitter Show Notes [01:46] - Today, Alex and Jordan join me to talk about the upcoming 2019 PM Grow Summit in Austin, TX. [02:54] - Alex, Jordan, and Brad lightheartedly chat a bit about last names and shirts. [04:56] - We learn about who the PM Grow Summit 2019 is for, so listeners can identify whether they’re the ideal audience. [07:15] - We’re in an era where we have to accept that companies outside of the vertical are setting customers’ expectations for property management companies, Jordan points out. [09:06] - After having been to the PM Grow Summit before, what seemed different to Brad about it as opposed to other conferences? [12:49] - Jordan responds to Brad’s story about some improvements he’s making in his company. [13:42] - Alex talks about the guest lineup for the upcoming PM Grow Summit. [15:03] - Which of the currently announced speakers is Jordan most excited about? What about Alex? [19:27] - Brad mentions Scott Fritz, another confirmed speaker at the event. He then mentions what he’ll be talking about at the conference.[24:19] - Are you selling property management, or are you selling financial outcomes? We hear about why the answer to this question matters, then Alex talks about fee-maxing. [25:48] - Brad and Jordan talk about Jordan’s benchmarking study and the ways that Brad is using it. [29:08] - Alex talks about the decision to hold the event in Austin, and Jordan discusses the specific venue itself. [30:40] - What evening events do Alex and Jordan have lined up? [33:13] - We hear final details such as the dates and where to find the conference online. Links and Resources: Property Management Mastermind adisarro@sccombank.com (619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank) Seacoast Commerce Bank Grace Property Management Alex Osenenko on LinkedIn Alex Osenenko at Fourandahalf Alex Osenenko on Facebook Jordan Muela on LinkedIn @ManageMyProperT on Twitter PM Grow Summit PM Grow Summit on Facebook @PMGrowSummit on Twitter LeadSimple ProfitCoach Fourandahalf Never Lose a Customer Again by Joey Coleman Steve Welty Chris Clothier Joey Coleman Michael Maher 7L: The Seven Levels of Communication by Michael Maher Scott Fritz NARPM

Jordan Muela is the definition of a hustler. He has worked incredibly hard by our standards, but it is all a joy to him. He is the Owner/Founder of Lead Simple, a CRM System for Property Managers. He is running several other businesses and has a great podcast! More than all that he is a great father, husband, and human being. We are lucky to have him on our podcast and to call him a friend! Feel free to reach out to him through these links. Website: https://www.leadsimple.com/ Podcast: https://apple.co/2BLRlKF We are proud to be sponsored by Stone Oak Property Management. Stone Oak is a residential property management company based out of central Texas. We serve real estate investors by providing an exceptional living experience for the residents that live in our properties. We provide rental property management & portfolio growth in order to create generational wealth and financial freedom for everyone we work with. Learn more about Stone Oak at: https://www.stoneoakmgmt.com/ YOUTUBE: https://www.youtube.com/watch?v=yhJ7Ul76uvs PODCAST: https://apple.co/2NTQUWA INSTAGRAM: https://www.instagram.com/tre_homes_/ FACEBOOK: https://www.facebook.com/TRE.Homes.ATX/ TWITTER: https://www.twitter.com/TRE_ATX Find out how much your house will rent for here: https://bit.ly/2Fh3Xg4 --- Send in a voice message: https://anchor.fm/ywff/message

Are you focused on the RIGHT things to grow your real estate business? Hear about Jordan's unpopular view on the single greatest driving factor of economic productivity in your business.

Are you focused on the RIGHT things to grow your real estate business? Hear about Jordan's unpopular view on the single greatest driving factor of economic productivity in your business.

Today’s guest is Jordan Muela, the owner of LeadSimple, who’s here to talk about another business venture. We’re also joined by Daniel Craig. They’ll talk about their exciting new product, ProfitCoach, including how they were inspired to create it at a mastermind that all three of us attended. Danny and Jordan have found that there’s a lot of difference in how people are performing related to profitability, and that the average profitability number that they came up with (6%) is a lot lower than they were expecting. This told them that there’s a huge opportunity out there to help a lot of people increase their profitability, and they’re excited to work with those people and bring up their profitability levels to where they should be! You’ll learn important insights into business best practices. For example, the management labor component is tricky in the sense that a lot of people get to the point where they want to work on the business (instead of just in the business), so they hire underneath them. Problematically, this saddles the business with management labor that is often not clearly directed in terms of what high performance looks like. Tune into the episode to learn more about what you can learn from ProfitCoach and the opportunities it can reveal, what you can do about churn, why proactive communication is so important, what LER and MER are (and why they matter), the reason that data is so vital, and much more!   Learn More About Today’s Guests: Jordan Muela on LinkedIn ProfitCoach jordan@pmprofitcoach.com The Profitable Property Management Podcast with Jordan Muela Danny Craig on zoominfo   In This Episode: [02:00] - We hear about how ProfitCoach came about thanks to a mastermind in Puerto Vallarta. [03:44] - What are some things that Danny and Jordan have learned after starting LeadSimple? [07:05] - Jordan talks about where he sees the most opportunities for property managers that he meets with. [09:06] - What can people do about churn? The first thing, we learn, is to understand where the churn is coming from. [11:35] - Steve brings up the topics of LER and MER, accounting terms that he learned about in a mastermind. [13:25] - What is management LER, and why is it important? [16:47] - We learn about a common potential problem in the management labor component of a business. [19:05] - It’s a lot harder to manage things that you can’t measure, we learn in an explanation of why data matters. [21:25] - What have Jordan and Danny learned from Greg Crabtree and/or his book, Simple Numbers? [23:38] - We learn whether cost per lead is still around $50 on average for the industry. [25:02] - Danny and Jordan talk more about lifetime value and why it’s one of the best metrics to look at. [29:52] - What’s going on with the NARPM accounting standard? [32:58] - The emphasis on growth in terms of doors is one of the main things that’s driving the lack of profits in the industry. [35:08] - Steve shares one more thing that he appreciates about the ProfitCoach service. [38:30] - Where can we learn more about ProfitCoach?   Links and Resources: Sign Up for LeadSimple (don’t forget to use referral code STEVE) Apply for The List Mastermind Jordan Muela on LinkedIn ProfitCoach jordan@pmprofitcoach.com The Profitable Property Management Podcast with Jordan Muela Danny Craig on zoominfo Greg Crabtree Simple Numbers by Greg Crabtree NARPM Brad Larsen The 4-Hour Body by Tim Ferriss Andy Propst on Managing the Balance of Growth and Profitability on Jordan Muela’s podcast

In today's episode, two podcasts collide. Jordan Muela, of The Profitable Property Management Podcast, is joined by Alex Osenenko, host of The Property Management Show. Jordan and Alex just came back from their 3-day conference, The PM Grow Summit. Over the last 8-months they worked tirelessly to put this conference together and today they'll review the good and the bad so they can make next year's event even better. They break down the event in terms of who attended, why they attended, what they thought of the event, what are some negative comments, what are some positive comments and even address a couple elephants in the room as well. If you want to see what it takes to put together a successful event or you're just curious to hear how it turned out, then this transparent episode is for you.

This episode is a little different because it was recorded via Facebook Live and was co-hosted by Jordan Muela from The Profitable Property Management Show. We asked six keynote speakers to give us a sneak peek of their talks for the PM Grow Summit, which will open its doors in January of 2018. In this […] The post Who’s Who at the PM Grow Summit 2018 – A Facebook Live Podcast and Preview appeared first on Fourandhalf Marketing Agency for Property Managers.

Today’s show is sponsored by Marc Cunningham of Grace Property Management. Marc has created some amazing products for property management companies, which we can say firsthand as we’ve implemented his systems here. Visit their website and try out their products! To get a 10% discount on any of Marc’s products, use the promo code “Brad”! We’re also sponsored by LeadSimple and Fourandahalf. Together, they’ve come up with one of the best conferences for property managers, called the PM Grow Summit. This event is laser-focused on growth strategies and brings together some remarkable thought leaders from around the country. I attended last year and was thoroughly impressed all around -- and that was just their first year! The next conference will be in San Diego in 2018, and I’ve already booked my spot. Go to pmgrowsummit.com to learn more, and enter promo code “Brad” to get a $100 discount on your ticket!   That description of the upcoming conference is a perfect introduction to today’s two guests, Alex Osenenko and Jordan Muela. Together, they represent the two companies coming together to put on the summit, with Alex coming from Fourandahalf and Jordan coming from Lead Simple.   Of course we’ll talk about the summit in depth, with Alex and Jordan going over some of the remarkable speakers who will be attending, talking about the venue, and explaining why the weather alone should be a persuasive reason to attend!   Before that, though, we talk about many other topics relevant to anyone in the property management industry. We start off with a discussion of LeadSimple and its value for property managers in terms of efficiency, then cover various recent and upcoming trends within the industry. We address fee maximization and discuss the fact that customers are increasingly happy to do their showings themselves. Tune in for all this and much more with these two influencers in the property management world!   Here’s where you can find Alex and Jordan: Alex Osenenko on LinkedIn Alex Osenenko at Fourandahalf Alex Osenenko on Facebook @PMGrowSummit on Twitter Jordan Muela on LinkedIn @ManageMyProperT on Twitter   Show Notes   [02:56] - Alex gives us a quick intro to who he is and what he does. [05:23] - Brad chimes in to tell a quick story about his first attempts to implement LeadSimple, and his return to it later. [06:02] - Jordan tells us about who he is and what he does, explaining that he’s the CEO of LeadSimple. [06:59] - One of the things that Brad likes about LeadSimple is that it prompts you with a list, allowing his staff to work straight off that list every day. [09:36] - We hear a reminder that the consumer has different criteria than we have as experts in the property management industry. We also get advice on what to do once someone requests the analysis that Brad has just been talking about. [12:41] - Brad explains that the part of his website that talks about free market estimates shows the graphic that people are going to get, which improves his capture rate. [15:30] - We learn about how inbound call tracking and texting can function within the process that Brad, Alex, and Jordan have been talking about. [16:52] - Brad shifts us to different trends, bringing up the topic of fee maximization. [18:07] - Alex has been thinking a lot about fee maximization lately, he reveals, and shares his thoughts and perspective on the topic. [19:49] - How does Brad set his pricing? He answers, and then offers a tip to listeners about using a flat-fee, tiered pricing system instead of percentages. [21:33] - Brad steers Alex and Jordan to talk about the conditioning of customer expectations in terms of not needing to talk to anybody and have privacy.[25:33] - Does Brad know offhand how many states what he’s been describing about co-brokering is relevant for? [26:32] - Alex points out that the one-star reviews that every property manager gets are from tenants who never got a showing. [28:00] - Brad admits that a lot of property managers, including himself sometimes, are very hesitant to implement things. [30:38] - You’re often competing against the status quo, Jordan explains. [32:17] - Brad transitions to talking about PM Grow Summit, offering Alex the opportunity to explain why this is such a valuable event and resource for property managers. [36:07] - We hear about Brad’s personal experience at last year’s PM Grow Summit, in terms of both having a great time and making valuable connections with people he still speaks with today. [37:30] - Alex and Jordan spend a huge amount of time vetting and interviewing potential speakers for the summit. [39:06] - We hear more about the personal development aspect of the summit. [41:46] - The venue for the summit is the US Grant Hotel in sunny San Diego, which should be a pleasant relief in terms of temperature in January! [43:40] - We learn about the impressive caliber of speakers who will be present at the summit, with Alex and Jordan listing a few of the most noteworthy speakers and talking about their qualifications and areas of expertise. [53:13] - Where can listeners learn more about the PM Grow Summit? At pmgrowsummit.com for the upcoming event, or at 2017.pmgrowsummit.com for last year’s event.   Links and Resources: Alex Osenenko on LinkedIn Alex Osenenko at Fourandahalf Alex Osenenko on Facebook @PMGrowSummit on Twitter Jordan Muela on LinkedIn @ManageMyProperT on Twitter LeadSimple Fourandahalf PM Grow Summit ShowMojo NARPM Tony Robbins Robert Kiyosaki US Grant Hotel PM Grow Summit 2017

  Today, on the Early-Stage Founder Show, I'm talking with , the Conference Director at where she is in charge of pulling together their incredibly popular every year. Back in , I talked with Jordan Muela about why hosting a conference appealed to him as a founder and today Julie builds on that by offering the perspective of somebody more behind the scenes. If you're curious what exactly goes into running a conference, how to make your event stand out, or just want some advice for how to get started with live events, then this is the episode for you.

For the next 3 weeks, I'll be releasing an episode on Tuesdays and Thursdays, to gear up for on April 9th. These episodes will be focused on self-funded, often solo-founders. Some are on the smaller side, while others have ARRs over 7-figures, but they all have valuable lessons to share for any founder. Today, on the Early-Stage Founder Show, I'm talking with , the CEO and Co-Founder of , a bootstrapped SaaS startup that is building a better sales experience for property managers. In my chat with Jordan, we cover everything from getting stuck in refactoring hell to the biggest contributor to LeadSimple's growth, but the focus of this episode is on the conference Jordan and his team just put on. Hosting a conference gives any startup immediate authority, but it's a ton of work to pull it off, not to mention the financial risk involved of booking a venue before selling any tickets. Luckily for us, Jordan covers everything you need to know to decide if hosting your own conference is right for your startup and lays out the steps to take to get started.

Alex is coming to you from the 2016 Annual NARPM convention in Maui with: Jordan Muela as the co-host; CEO of LeadSimple. Michael Monteiro, the CEO of Buildium Andy Propst, CEO of HomeRiver and past national NARPM president Our topic is the state of the property management industry, and we want to talk about how […] The post Disruptive Property Management Industry Trends in 2017 – Modernize, Grow, or Become Irrelevant appeared first on Fourandhalf Marketing Agency for Property Managers.

Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes My Co-Host and colleague Jordan Muela, with LeadSimple, visited the Fourandhalf studio to help me map out a solid sales process for your property management company. How to Set Up a Solid Sales Process for Your Property […] The post How to Setup a Solid Sales Process for Your Property Management Company with Jordan Muela appeared first on Fourandhalf Marketing Agency for Property Managers.

The post 10 Property Management Business Growth Hacks for 2016 with Jordan Muela, Hosted by Alex Osenenko appeared first on Fourandhalf Marketing Agency for Property Managers.

Our guest today is Jordan Muela, CEO of LeadSimple.com, a sales CRM software tool designed specifically for property management firms. Jordan and Alex discuss how successful property management companies use both Pay-per-click and Pay-per-lead strategy to scale and grow their businesses. Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on […] The post How to Scale a Property Management Business Through Pay-Per-Click and Pay-Per-Lead appeared first on Fourandhalf Marketing Agency for Property Managers.