Community Matters

Join host Tony Campisi and guest Brian Weaver, PCAM, with Association Reserves, as they delve into the essential aspects of reserve studies for community associations in this episode of Community Matters. Discover critical insights into the importance of funding reserves, how inflation influences financial planning, and the impact of new legislation on reserve studies. Learn about common misconceptions and best practices to ensure your association's financial health. Special thanks to our sponsor – Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

In this special episode of Community Matters, we're celebrating National Volunteer Month by diving into the inspiring world of volunteering with Lisa Havrilla, CMCA, AMS. As a seasoned community manager and recipient of the CAI Keystone 2024 Rookie of the Year Award, Lisa shares her personal journey and the profound impact volunteerism has had on her life. Discover the joys of giving back, the stories that shaped her commitment to community service, and the invaluable lessons learned along the way. Whether you're a seasoned volunteer or considering giving your time for the first time, this episode offers heartwarming insights and practical advice for making a meaningful difference in your community. Special thanks to our sponsor – Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

In this episode of Community Matters Podcast, host Tony Campisi discusses the essential role of education and training for elected board members of community associations with guest George Greatrex, Esq. The focus is on understanding the intricate legal liabilities faced by board members, especially in light of recent laws such as the Corporate Transparency Act and the New Jersey Structural Integrity and Reserve Law. George shares practice-based advice on safeguarding HOA leaders against personal liability, the importance of knowing their governing documents, and consulting with professional advisors. Learn how to navigate the responsibilities and potential risks involved in being a board member within a community association and ensure you are well-protected and informed. Special thanks to our sponsor – Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

In this episode of Community Matters, host Tony Campisi of the Keystone Chapter of Community Associations Institute delves into the challenges posed by high-conflict personalities within community associations. This episode features insights from Amber Martin, owner of Woo Cat Martin Association Management, and Ed Hoffman, Esq., CCAL of Hoffman Law LLC, as they explore the intensified dynamics following COVID-19 and the strategies to address these issues constructively. Discover practical tools and legal perspectives to help community managers and board members navigate challenging interactions and maintain a harmonious environment. This podcast previews an education session that will be presented by Amber and Ed at the CAI Keystone Annual Conference & Expo, April 30-May 1, 2025 in Lancaster, Pennsylvania. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

In this episode of Community Matters, host Tony Campisi of the Keystone Chapter of Community Associations Institute delves into the increasingly emotional climate impacting community associations. Joined by guests Garrett Bond, Assistant General Manager at The Philadelphian, and Stefan Richter, Esq., CCAL, with Clemons Richter & Reiss, the discussion explores the shifting landscape of communications and its effect on relationships and interactions among owners, managers, and board members. With insights into the adaptation to digital communication methods like email and social media, the conversation covers the long-lasting impact of COVID on societal behaviors, introducing new dynamics such as the preference for virtual meetings. The guests share firsthand experiences of managing resident interactions during these transformative times. The episode further explores strategies for maintaining professionalism and civility amid heightened emotions, emphasizing the importance of timely, thoughtful responses and listening to build trust and uphold community harmony. Tune in to understand how to navigate these complex emotional and communication challenges effectively. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to another insightful episode of Community Matters, hosted by Tony Campisi, CAE, Executive Director of the Keystone Chapter of the Community Associations Institute. In this episode, we delve into the complex world of collections in community associations, exploring the reasons behind delinquencies and the processes involved in managing them effectively. Our guests, Mitch Drimmer and Reale Edgerton from Axela Technologies, bring their expertise to the table, discussing the differences between engaging collection agencies and attorneys, and the impact of each approach on community relationships. They provide valuable insights into the proactive strategies that can be employed to handle delinquencies, emphasizing the importance of engagement over immediate legal action. Listen in as we explore the challenges of managing long-term delinquencies and the implications of financial hardships on homeowners. Discover how a well-structured collection policy can safeguard the financial health of your community and enhance property values. Tune in to gain a deeper understanding of the collection landscape and learn practical strategies to maintain harmonious and financially stable community associations. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information. 

Join host Tony Campisi, CAE, Executive Director of the Keystone Chapter of Community Associations Institute, as he dives into the complexities of the Corporate Transparency Act (CTA) with expert guest Paul Formella, co-founder of Perfect Form.  Discover the implications of the CTA, effective January 2024, and learn why it's critical for community associations to start preparing now. Paul shares his expertise on the requirements, the reporting process, and the potential penalties for non-compliance. Understand the nuances of beneficial ownership reporting and gain insights into keeping your association compliant with ongoing updates. Don't miss this essential discussion on how the Corporate Transparency Act impacts community associations nationwide and the steps you need to take to ensure compliance. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information. 

Welcome to the 100th episode of Community Matters! Hosted by Tony Campisi, CAE, Executive Director of the Keystone Chapter of Community Associations Institute, this special episode marks two significant milestones. Tune in to this 100th episode as we prepare to celebrate the 50th anniversary of the Keystone Chapter. In this episode, Tony is joined by Brendan Whelan, President-elect of the Keystone Chapter, who shares insights into the chapter's evolution, its current strengths, and future goals. Learn about the chapter's history, from its early days as the Mid-Atlantic Chapter to its current form, encompassing the entire Commonwealth of Pennsylvania and parts of South Jersey and Delaware. Brendan discusses his journey within CAI, the importance of engaging younger professionals, and the exciting plans for the 50th anniversary gala! You'll have to tune in to hear the exciting news as we reveal the location of the 50th Anniversary Gala Celebration! This episode is a must-listen for anyone involved in managing and governing condos, cooperatives, and homeowner associations. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Don't miss this episode celebrating the past, present, and future of CAI Keystone Chapter. Tune in now!

Welcome to this episode of Community Matters. This podcast is your go-to resource for critical conversations on managing and governing condos, cooperatives, and homeowner associations. Today, Tony Campisi vacates the host chair and turns over the microphone to the CAI Awards Committee for a special episode taking a behind the scenes look at the CAI Keystone Excellence Award. That's right – award season is coming up and nominations are now open for the 2024 CAI Keystone Excellence Awards. Tune to this special episode for a deep dive into the Excellence Awards with interviews from the very special members who took home an Excellence Award in 2023. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters. This podcast is your go-to resource for critical conversations on managing and governing condos, cooperatives, and homeowner associations. Drones are everywhere today. But many of us are unaware of the vast applications of drones, including cost savings, safety, risk management, and resource optimization. Drones can perform various tasks quickly and accurately, such as providing reports and footage for insurance claims. During this episode, Community Matters chats with Kathryn Newell, Partner & CEO with IDS Drones, and Carlo Marcantoni, who oversees drone pilots and projects across the US for IDS drones, on the many applications of drones within the community association world. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to another insightful episode of Community Matters, hosted by Tony Campisi, Executive Director of the Keystone Chapter of Community Associations Institute. This podcast is your go-to resource for critical conversations on managing and governing condos, cooperatives, and homeowner associations. In this episode, Tony sits down with Ryan Skimmons and Brienne Jennings from BR Training and Education to explore the concept of psychological safety. Discover why creating an environment where team members feel safe to share their ideas, thoughts, and concerns without fear of negative consequences is crucial for the well-being of individuals and the overall health of your organization and community. Ryan and Brianne delve into the benefits of psychological safety, including reduced turnover, improved team performance, and enhanced employee engagement. They also discuss practical ways community managers can foster a culture of psychological safety, such as adopting a coaching mindset, validating successes, and maintaining empathy and clear boundaries. Tune in for valuable insights into how psychological safety can transform your workplace and positively impact the resident experience in your community. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today's guests are Erica Pelosi and Dana Castellotti, two seasoned community managers who redefined their career paths to step foot into community management. They share their unique experiences in navigating career changes, and how they find immense satisfaction in this evolving role. Erica and Dana give a comprehensive view of their journey, discussing key attributes needed for community managers such as patience, flexibility, and empathy. They reveal the challenges they faced and how they overcame them, shedding light on the importance of top-notch organization skills, high-level multitasking, and a spin of personal uniqueness. This invaluable insight offers encouragement to individuals exploring new professions, especially community management. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.  

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. In this episode, Denise Adamic, CMCA, Community Association Liaison for Horn Williamson, delves into the challenging world of property losses and insurance claims, providing invaluable insights gained from her over two decades in the industry. As a veteran community association manager who has dealt with three major insurance claims in recent years, Denise's story serves as both a warning and a guide for property owners and managers navigating the complexities of insurance coverage and recovery after a property loss. From in-depth discussion about navigating insurance claims during a catastrophe to dealing with unexpected costs related to remediation and rebuilding after a devastating event, this episode provides firsthand knowledge and helps you learn the practical steps to prepare for potential disasters and understand why it's critical to have an insurance policy that adequately meets your needs. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. In this episode, we're talking about electronic meetings and electronic voting in community associations. This form of meeting and voting has ramped up significantly in community associations over the last few years and increased participation in association meetings and elections. We'll talk about why communities should consider e-voting and answer all your questions on this important topic. Tune in the hear more! Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Technology has changed the way we do everything. In today's episode of Community Matters, we're chatting with  Ed Hoffman, Esq., CCAL, chair of CAI's Pennsylvania Legislative Action Committee, about emerging technologies in community associations, including EV charging stations, management software, electronic voting and more. So why are we talking to a lawyer about this? Well, there is a legal aspect to many of the emerging technologies that we're covering. Tune in the hear more! Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. The Green Task Force at The Philadelphian Condominium, a high-rise condo in Center City, Philadelphia has implemented many programs to increase the sustainability efforts of the building and unit owners, which also help elevate property values at the building. We'll chat about these programs with Joan Batory, Chair of the Green Task Force in this episode of Community Matters Podcast. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Community Associations Institute celebrated its 50th anniversary in 2023. The community management profession is about the same age. So at the half century mark, what is the future of community association management as a profession? We pose that question to this episode's guest on Community Matters – Michael Mendillo, President of FirstService Residential, the largest residential management company in North America.   Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Have you ever cut your grass in March? Are you ready for the potential decline and disappearance of the White Pine and other popular tree species and the impact on  your community's tree canopy? Our climate is changing and the impacts on trees and landscapes is underway. We'll chat about these topics and more with Rick Close, Senior Consulting Arborist with The Davey Tree Expert Company in this issue of Community Matters Podcast. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Many factors are impacting insurance premiums for HOAs and condos. In this episode of Community Matters, we'll talk about conditions that are factoring in to the hard insurance market, what community association can do to shield themselves from extreme premium increases, and when the current hard market for insurance might come to an end. Today's guests include Dan Sweeney with LIO Insurance and David Velasco with JGS Insurance. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Tune in to this intriguing conversation with Sarah Hash, a community association manager with Danella Realty & Management Company, and Matt Collins, Esq., an attorney with Horn Williamson, about property inspections. We'll take a deep dive in to what takes place on a property inspection, the use of photos and drones for inspections, the follow-up, including violation notices and fines and when to engage an attorney, as well as the sometimes thorny issue of how to handle homeowners, including irate ones, that managers might encounter during a property inspection. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today we're speaking with Giselle Hymanson, ASID, Interior Designer with Parallel Architectural Group and Barbara Saxton, CMCA, AMS, PCAM, Regional Condominium Manager with The Galman Group. Today's conversation focuses on tips and trends for community associations that may be considering a renovation to a clubhouse, common room or other common areas to keep your community fresh and updated. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today we're speaking with Caitlin Lyons, Communications Manager at The Philadelphian Condominium in Philadelphia, and Anna Toretch and John Rorer, homeowners at The Philadelphian and co-Chairs of the Arts & Entertainment Committee. Our topic is community engagement through committees and volunteerism. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today we're speaking with Joe DiPompeo, founder of Structural Workshop, about building facade issues, conducting facade inspections and repairs, and mandatory regulations and standards that may be in place in various jurisdictions for facade inspections. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today's topic is all about clean air. More specifically, how a community association can go smoke free, reduce indoor air pollution and the keys to a good smoke-free policy. We'll also learn a little about the Clean Air Council with today's guest, Thurman Brendlinger, the Program Director for the Clean Air Council. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today's topic is likely something no one ever wants to have to deal with, let alone discuss or listen to in a podcast. But it's a reality that some of us may confront at some point. So, what exactly is trauma or crime scene clean up – what does it involve and who does it? We'll be talking about this topic in today's episode of Community Matters podcast. My guest for this episode is Jacki Weston Silveri, CDMP, PCM with Eastern Diversified Services. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Electronic voting is a trending topic for community associations, especially since many communities utilized electronic voting in some way during the pandemic. But there are many questions and issues involved in converting to electronic voting. We explore these issues in this episode of Community Matters podcast, with guest Cathi Sleight, with Vote HOA Now, an electronic voting service for community associations. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. There's been a lot of talk in the media and elsewhere these last few years about the mental health crisis that is affecting the nation. The pandemic, with its isolation and uncertainty, has taken a toll, along with rising rates of violent crime, racial and political unrest, and the loss of faith in institutions. Community associations are not immune to these challenges. We'll be exploring these issues in today's episode of Community Matters podcast with guests Ryan Skimmons and Brienne Jennings, with BR Training and Education, a Philadelphia-based company that offers crisis training and policy consulting, mental health education, executive coaching, and more. Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. It's the holiday season! Homeowners across the region are busy decorating their homes with lights, displays, inflatables and all sorts of other holiday decorations. Some of these displays are very classy and elegant and some…..maybe not so much! So can a community association implement some rules that govern holiday decorations and displays? We'll find out in this episode of Community Matters podcast with guests Barbara Saxton, CMCA, AMS, PCAM, a community manager with The Galman Group, and a member of the chapter Board of Directors, and Neil Hilkert, an attorney with Reidenbach and Associates. Barb and Neil are both members of the chapter's Communications & Content Committee.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Most people probably don't associate remote and virtual staffing with community associations. But after the Covid-19 pandemic, is this becoming more of a thing for community associations? We're discussing this topic during this episode of Community Matters podcast, with today's guest, Rob Buffington, president of Gordian Staffing, a CAI member business partner that provides businesses with affordable, high-quality, remote team members.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. When it comes to finances for community associations, there's a set of best practices you should follow to avoid becoming the victim of fraud or other financial crimes. Joining Community Matters to discuss these issues for this episode is Russell Munz, CEO and Founder of Community Financials, a company that help over 12,000 homes around the country with monthly accounting and helps make your community accounting stress-free.    Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. In this episode, we're discussing an important maintenance topic for community associations – exterior building maintenance and cleaning. Today's guest is Jose Romero, Business Development Manager with Clearview Washing, a family-owned exterior maintenance services company located in Freehold, New Jersey.   Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today's episode offers listeners a terrific apportunity! Today's guest is Beth Z - Your Nerdy Best Friend. Beth is an author and professional speaker who filters through thousands of tech tools to help you save money, time and your sanity. Beth Z shares her best tech tips via books, presentations coaching and social media.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. It's pool season! Community associations with pools are struggling with the same situation that public pools and local beaches are facing – a shortage of lifeguards. So, is it still safe to open the pool? The conversation during this episode will cover the legal and liability issues regarding operating pools with or without lifeguards. The guests for this episode are Brendan Whelan, CIRMS, with Smith Insurance Associates, A Division of Brown & Brown Metro, and the Secretary of the Keystone Chapter's Board of Directors; and Neil Hilkert, Esq. an Attorney with Reidenbach & Associates, LLC and a member of the chapter's Communications & Content Committee. Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today's conversation is all about best practices for community association managers that are new to the profession. Our panel discussion addresses things like how to handle the variety of roles of a manager, how industry volunteerism can benefit career growth, and important tips to help new managers learn. Today's guests are Cathy Dunn, CMCA, AMS, PCAM, community manager of A Pocono Country Place Community Association, Lynn Hartmann, CMCA, AMS, PCAM, Branch Vice President for Associa Mid-Atlantic, and Rosy Brophy, AMS, a portfolio manager with Access Property Management. Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today's conversation is all about CAI's biggest event of the year – the Annual Conference & Expo and the benefits that the event has for young professionals and members that are new to the industry. Community Live! takes place on May 11-12, 2022, at Valley Forge Casino. Guests for this episode are Savannah Garcia, CMCA, AMS, a community manager with Taylor Management Company, Tyler Logar, Senior Project Engineer with Joseph B. Callaghan, Inc., and Josephine Lee Wolf, Esq., an attorney with Clemons Richter & Reiss.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. One of the primary functions of a community association board is meetings. Among other things, meetings establish policy, develop strategic plans, provide for owner input, and establish community finances and budgets.  In today's episode, we'll be talking about how a community association board should prepare itself for meetings by developing a board book, and how managers can assemble the resources contained in a board book in a professional manner. My guest for today's topic is is Richard Kuziomko, a member of the CAI Keystone Chapter Communications & Content Committee. Richard has managed associations for over 12 years in Washington State and the Greater Washington DC area. Richard earned his MBA from McGill University, and has maintains his professional community association manager credentials, including the CMA, AMS and PCAM.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. We're taking a bit of a different approach with some of our podcasts this year. In addition to the informational and educational podcast interviews that you are used to hearing in this space, we'll be including chats with CAI chapter leaders. And, to start off, this episode features a chat with Nicole Skaro, CMCA, EBP, with CIT Bank, the President of the CAI Keystone Chapter. Tune in to hear how she got to be President of the Board, her plans and goals for the chapter, a new Ladies LAC golf outing, and her new set of drums! Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. This is our first episode for 2022 and the topic is legislation. We're in the middle of a very active legislative session in Harrisburg and CAI's Pennsylvania Legislative Action Committee is currently tracking 34 pieces of legislation that could potentially impact community association operations in the Commonwealth. We touch on many of these bills with this episode's guest, Ed Hoffman, Esq., CCAL, with Hoffman Law. Ed currently serves as the Chair of CAI's Pennsylvania Legislative Action Committee..  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. What is a resale certificate? Simply put, a resale certificate is a legally mandated document containing a very large trove of information that a seller must provide to a buyer of a home or unit in a community association. In reality, it's a lot more complicated than that. Preparation of a resale certificate is important to both the buyer and the seller, its contents are extensive and its preparation is time consuming. We'll cover all the details of resale disclosure certificates in today's episode of Community Matters. Today's guest is Neil Hilkert, Esq., an attorney who specializes in community association law with the law firm Reidenbach & Associates, LLC located in Wayne, PA.s.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Anyone listening to this podcast is very likely aware of the tragic collapse of the Champlain Towers South Condominium building in Surfside, Florida that occurred a few months ago. The discussion that we are focusing on today intends to serve as a conversation regarding the obligations of elected homeowner leaders, while avoiding any insinuation as to the causes or events leading up to that tragic incident. And, before we start our discussion, we want to extend our sincerest condolences to all those impacted by this tragic event. The topic of condo and building safety will dominate the conversations of community association practitioners for many months and years to come, as we all work to insure something like this never happens again. CAI's national organization assembled various task forces that are working on a series of public policies to address issues such as building inspections and maintenance and reserve funds and studies. This podcast is intended to be a conversation about the obligations of elected homeowner leaders when it comes to the various issues involved in this topic.   Our guests for this episode include Sara Austin, Esq., with Austin Law Firm, LLC, Marshal Granor, Esq., CCAL, with Granor & Granor PC, and Stefan Richter, Esq., CCAL, from Clemons, Richter & Reiss.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. As a community association manager or board member, it can be difficult to fully understand the financial, legal, and emotional impact the COVID-19 pandemic has had on the residents of your community association. While it's crucial to focus on budgets, board meetings, and other community obligations to get your community back on track, you can't lose sight of what matters most: reestablishing a sense of togetherness. We'll talk about this in detail with today's guest, Jenniffer Harrington, Business Development Manager for Associa Mid-Atlantic, AAMC. Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Community associations often get creative in programming activities for homeowners. Sometimes these activities may involve games of chance like raffles, lotteries, drawings and 50/50s. But these games are considered gambling, and state regulations do apply. We'll discuss these games of chance and how community associations can become licensed to host such events with Paula Haurie, a former member of the board of Traditions of America at Hanover, located in located in Bethlehem, PA. Information contained in this podcast is specific to community associations in Pennsylvania. Listeners from other states should check with your state for applicable laws and regulations. Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today's episode is about the always important topic of assessment collections and delinquencies in community associations, and what impact, if any, the Covid-19 pandemic has had on homeowner delinquencies in community associations.  Today's guest is Sara Austin, Esq., founder of Austin Law Firm, LLC, located in York, Pennsylvania. Sara is a graduate of the Marshall-Wythe School of Law, College of William & Mary. Sara served as the 2016-017 president of the Pennsylvania Bar Association, and is the chair of CAI's Central Pennsylvania Regional Council. The sponsor of today's episode is The Falcon Group - a unique, full-service Engineering, Architectural & Energy Consulting firm. Falcon’s primary focus is on restoring and evaluating existing facilities ranging from site, building envelope and energy improvements. The Falcon Group's full-service capabilities focus on your building’s specific needs. For more information on The Falcon Group, visit www.thefalcongroup.us.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. The topic for t his episode is nuisances in community associations – odors, noise, neighbor to neighbor disputes, and more. This is a topic that often comes up in conversations with association board members and managers and how they can deal with complaints from homeowners about nuisances that may occur in their communities. Our guest for this episode is Ed Hoffman, Esq., CCAL, with Hoffman Law. Ed is a member of the College of Community Association Lawyers and is the chair of CAI’s Pennsylvania Legislative Action Committee. Ed frequents contributes to CAI as a speaker and author.  Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. A year in to the Coronavirus pandemic, and there is a light, however dim, at the end of the tunnel. Vaccines are rolling out and ramping up and case counts are, at the moment, dropping dramatically in the United States. Does this mean it is now ok for community associations to re-open the clubhouse and the fitness center and other common areas? Or is the risk still too great to effectively manage? We'll ask today's guests these very questions. Taking their turn at the Community Matters microphone today are Jon Katz, Esq., president of CAI's Pennsylvania & Delaware Valley Chapter Board of Directors, and George Greatrex, Esq., Chair of the CAI New Jersey Legislative Action Committee. Both Jon and George are attorneys with Hill Wallack. Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this edition of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. One of the biggest expenses that can face any community association is the maintenance and upkeep of asphalt roads and parking lots. A community with miles of roads can literally spend tens to hundreds of thousands of dollars on maintaining these roadways. My guest for today’s podcast, Paul Gates, is with Asphaltech Pavement Solutions. Paul is an expert on these issues and will help explain the bidding process, costs and other factors necessary to the proper maintenance of your asphalt. Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this edition of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. CAI often gets questions from community association managers and homeowner leaders on the topic of service and support animals. These questions range from what the difference is between a service animal and a support animal, the state and federal laws that apply, and how to evaluate what may constitute a reasonable accommodation request for a service or support animal.  We’ll discuss these questions and more with Jeffrey Brenner, Esq., a community association attorney with chapter Platinum Sponsor Marcus & Hoffman, located in Media, PA.  Community Matters is available in the iTunes store and on Google Play. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this edition of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today’s episode is part two in a mini-series of episodes focused on our business partner members and how they are marketing themselves in the new, virtual world we’ve all existed in since the onset of the coronavirus pandemic. We’ll be talking with various business partner members about best practices for marketing in a virtual world, how to make the best of virtual events and how to make connections and new contacts without the in-person networking events that we were so dependent on in the time known as BC – before covid. These are important questions to think about since we are a relationship driven industry. The natural challenges of meeting new people is exacerbated by the challenges of 2020. The focus of today's episode is on using social media for marketing. This episode features three special guests – Sean McCabe, with Servpro of Upper Bucks, is the chair of the CAI Business Partners Council, Nicole Skaro is with CIT Bank and is the Vice President of the CAI Chapter Board of Directors, and Anne Yannarella, with National Contractors, chair of CAI's Awards Committee.  Community Matters is available in the iTunes store and on Google Play. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this edition of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today’s episode is part two in a mini-series of episodes focused on our business partner members and how they are marketing themselves in the new, virtual world we’ve all existed in since the onset of the coronavirus pandemic. We’ll be talking with various business partner members about best practices for marketing in a virtual world, how to make the best of virtual events and how to make connections and new contacts without the in-person networking events that we were so dependent on in the time known as BC – before covid. These are important questions to think about since we are a relationship driven industry. The natural challenges of meeting new people is exacerbated by the challenges of 2020. So today’s focus is on creating an effective virtual elevator pitch.. This episode features two special guests – Sean McCabe, with Servpro of Upper Bucks, is the chair of the CAI Business Partners Council, and David Velasco is with Lifetime Tool & Building Products and is a member of the Business Partners Council. Community Matters is available in the iTunes store and on Google Play. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this edition of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. This episode is all about millennials - specifically, how to attract millennial homebuyers to your community association. Our presenter for this episode is Jenniffer Harrington, Business Development Manager for Associa MidAtlantic, a CAI-accredited association management company with offices in King of Prussia, PA and Mt. Laurel, NJ. This podcast has been adapted from an Express Talk that Jenniffer presented during CAI's Virtual Annual Conference & Expo in September, 2020. Community Matters is available in the iTunes store and on Google Play. Subscribe there or download the Podbean app and be the first to receive notifications when new episodes are posted. Community Matters is available in the iTunes store and on Google Play. Subscribe there or download the Podbean app and be the first to receive notifications when new episodes are posted.

Welcome to this edition of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. With this episode, we’re expanding our podcast beyond the issues of managing and governing community associations. This new mini-series of episodes focuses on our business partner members and how they are marketing themselves in the new, virtual world we’ve all existed in since the onset of the coronavirus pandemic. We’ll be talking with various business partner members about best practices for marketing in a virtual world, how to make the best of virtual events and how to make connections and new contacts without the in-person networking events that we were so dependent on in the time known as BC – before Covid. This episode features two special guests – Sean McCabe, with Servpro of Upper Bucks, is the chair of the CAI Business Partners Council, and Michael Vennitti is with FreshFoam and is a member of the Business Partners Council. Community Matters is available in the iTunes store and on Google Play. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.