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Liability vs. Justice — Why Schools Protect Predators Over Students! By now you know the cracks in the system. But what drives schools to ignore them? Hint: it's not protecting kids. In Part 3, Eric Faddis dives deep into the culture of liability protection that empowers cover-ups. Districts prioritize image and insurance premiums, not student safety. Internal investigations become bureaucratic buffers instead of truth-seeking safeguards. Talent gets rehired; adults get protected; kids get endangered. Explore how union contracts, reputation fears, and well-meaning—but compromised—administrators contribute to systemic failure. Eric also discusses how these self-protective practices discourage staff from reporting misconduct and exclude accountability. We break down why this isn't just administrative inertia—it's baked into the legal incentives. When risk outweighs righteousness, kids lose every time. If you're fed up with excuses and want to understand exactly why the system shields predators, this episode cuts straight to the truth. Hashtags #SchoolLiability #ProtectingPredators #EducationCorruption #Whistleblower #EricFaddis #TeachingAccountability #TrueCrimeEducation Want to comment and watch this podcast as a video? Check out our YouTube Channel. https://www.youtube.com/@hiddenkillerspod Instagram https://www.instagram.com/hiddenkillerspod/ Facebook https://www.facebook.com/hiddenkillerspod/ Tik-Tok https://www.tiktok.com/@hiddenkillerspod X Twitter https://x.com/tonybpod Listen Ad-Free On Apple Podcasts Here: https://podcasts.apple.com/us/podcast/true-crime-today-premium-plus-ad-free-advance-episode/id1705422872
Hidden Killers With Tony Brueski | True Crime News & Commentary
Liability vs. Justice — Why Schools Protect Predators Over Students! By now you know the cracks in the system. But what drives schools to ignore them? Hint: it's not protecting kids. In Part 3, Eric Faddis dives deep into the culture of liability protection that empowers cover-ups. Districts prioritize image and insurance premiums, not student safety. Internal investigations become bureaucratic buffers instead of truth-seeking safeguards. Talent gets rehired; adults get protected; kids get endangered. Explore how union contracts, reputation fears, and well-meaning—but compromised—administrators contribute to systemic failure. Eric also discusses how these self-protective practices discourage staff from reporting misconduct and exclude accountability. We break down why this isn't just administrative inertia—it's baked into the legal incentives. When risk outweighs righteousness, kids lose every time. If you're fed up with excuses and want to understand exactly why the system shields predators, this episode cuts straight to the truth. Hashtags #SchoolLiability #ProtectingPredators #EducationCorruption #Whistleblower #EricFaddis #TeachingAccountability #TrueCrimeEducation Want to comment and watch this podcast as a video? Check out our YouTube Channel. https://www.youtube.com/@hiddenkillerspod Instagram https://www.instagram.com/hiddenkillerspod/ Facebook https://www.facebook.com/hiddenkillerspod/ Tik-Tok https://www.tiktok.com/@hiddenkillerspod X Twitter https://x.com/tonybpod Listen Ad-Free On Apple Podcasts Here: https://podcasts.apple.com/us/podcast/true-crime-today-premium-plus-ad-free-advance-episode/id1705422872
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Are you a CEO still caught in the weeds of day-to-day operations? If so, you're not building a truly scalable business. Today's episode is here to help you shift that mindset. Our featured guest is a CEO who has grown his agency by focusing on smart leadership—prioritizing culture, developing strong management structures, and intentionally making himself less essential to every meeting. Like many agency owners, he once believed he had to outwork everyone to prove his worth. But over time, he discovered that the agency performs better when he leads with vision instead of constant presence and that CEOs don't need to be grinding to be effective. In this conversation, he shares how he came to that realization, what it's meant for his agency's growth and client success, how he built a trusted A-team, and more. Kevin Miller is the co-founder and CEO of Gr0, a performance marketing agency that's exploded from startup to 200+ clients and over 80 full-time staff in just five years. Before launching GR0 in 2020, Kevin cut his teeth at Google, served as Director of Growth at OpenDoor, and was inspired to jump into the agency world by a friend who built and sold one of the first Facebook-focused DTC agencies. His background in SEO and paid media, combined with experience at both bootstrapped and venture-backed companies, gives him a rare, well-rounded perspective. Today his mission is clear: build a high-performance team that wins together. In this episode, we'll discuss: Two levers to driving growth. Why CEOs are more effective when they're not grinding. Understanding that delegation is not optional. Client acquisition that doesn't feel like sales. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. Getting to See the Possibilities of the Agency Space Watching a friend grow and sell a Facebook-focused DTC agency helped Kevin clearly see the differences between growing a bootstrap business versus a venture-capital backed business. His friend ended up selling the business for over $100 million, which Kevin hadn't think it was possible to do in the agency space. It was an inspiring moment that led to the realization that he too could build and scale his own business, which he chose to do in the SEO niche. From Zero to 200 Clients: The Growth Playbook With just half a decade in the agency business, Kevin can see most people just can't handle it. “Every day is a different game of guacamole with all sorts of people problems.” After all, in this business our product so the best way to guarantee you're creating a safe environment where people want to stay is to over index on culture. This is how a young agency can go from scrappy startup to 8-figure beast in half a decade. It's all about building a culture that attracts and retains A-players. If your account manager leaves, that client feels like they have to start over. It can be the worst experience for a client and the best way to avoid is to create an environment where everyone feels like part of a team. Kevin runs GR0 like an NBA franchise where everyone's expected to perform at a high level, without being a burnout factory. He's also very strict about behavior. No matter how talented you are, you can never be rude to a client or other employees. It's a team-first culture with high accountability and even higher standards that has grown fast by keeping people, delivering great work, and staying crazy responsive. Two big levers driving their growth: Kevin attributes his agency's success with client to two main elements: Rapid response times: Emails, texts, Slack messages… they don't sit idle. Obsession with client results: Deliver, retain, and let referrals do the work. Additionally, he knows it's not all about attracting new business. Churn is a killer. Retention isn't sexy, but it's the secret to compounding revenue. Inside the Org Chart: A 5-Level Machine In terms of the deals the agency is closing with clients, Kevin is a big believer that there's little room to do great work on a monthly basis, which is why he prefers offering six-month contracts that will later get renewed for another six months. He's also put a lot of thought into the agency's organizational structure, which he breaks down into five levels: Executive Team VPs Associate VPs / Directors (each running a service line) Campaign Managers Contractors & Specialists As to him, his role as CEO is divided into three categories: Coach – Recruiting and leveling up 10x talent across the top team. Closer – Still active in sales, he sets expectations and closes high-value clients. Visionary – Driving innovation like launching new services (radio is next!) and adopting tools like ChatGPT for smarter, faster workflows. You'll Be Needed Less & Less as a CEO – and That's Okay Being a CEO won't necessarily come naturally to everyone, which is why Kevin has a coach that has taught him how to conduct himself and cast the vision for the agency. He's also embraced the fact that putting together a capable team will mean getting told they don't need you to pitch in on every meeting. “If someone doesn't need me in a meeting, I'm relieved. It means we've built something scalable.” A true leader should be helpful and keep the company moving forward, which is why Kevin sees his role more as someone who works for everyone at the company, as opposed to the old model where bosses were tyrants that barked orders all day. It's not easy to lead 200+ employees, and leaders nowadays recognize that the way to do so is not just having a very strong team but also being able to keep them by building a great culture. From Hustle Mentality to Smart Leadership Kevin and Jason both admit they had to unlearn the “first one in, last one out” badge of honor. Many leaders tend to think they have to outwork everyone. Kevin admits he still wrestles with showing up early to prove value—even though the company runs better when he focuses on vision, not presence. The truth is agency CEOs don't need to be grinding to be effective. They need to be accessible, and they need to build teams that run without them. “If I'm on a mountain or a golf course, and I get a call, I'll answer. But if the team doesn't need me? Even better,” Jason shares. This shift, from being the engine to being the guide rail, is one most agency owners struggle with. But letting go (and training others to step up) is the only way you get out of the weeds. Delegation Isn't Optional—It's Leadership 101 Early on, Kevin believed only he could do the work “right.” But that mindset capped his growth—and created unnecessary pressure. Effective delegation and believing in your team is what makes a great CEO. As he says now, “you have to pass the ball and trust they'll show up.” If you're asking, “How should we do this?” you're already in the weeds. The better question is, “Who on my team should own this?” If you need ideas, start with Jason's 1 3 1 method to train team decision-making is a killer takeaway: 1: What's the problem? 3: What are three ways to solve it? 1: What do you recommend? It's a simple leadership tool that trains independence—so you're not the bottleneck every time something needs approval. You Can't Build Big if You Can't Let Go If you want to make sure you have people on your team who'll step up after applying the 1 3 1 method, hire people who can manage themselves. Kevin and Jason both agree they're not built to manage micro-tasks—or people who need micromanaging. “If I'm going to manage someone, I'll expect them to do it like me, at my pace, with my level of commitment. And that's not fair,” Kevin admits. As owners, your growth is capped by how much you think you have to do. Build a team of leaders—not followers. Give direction, not checklists. And accept that mistakes are part of the process. In the mastermind, Jason and the members celebrate even the failures—because sharing missteps keeps others from repeating them. That's how real learning happens. Client Acquisition That Doesn't Feel Like Sales Now let's talk lead gen. How did Kevin's agency bring in over 200 clients? It wasn't ads. It wasn't cold emails. It was strategic referrals—and they engineered that pipeline from the ground up. In Kevin's view, cold acquisition just doesn't work well with the amount of competition in his space. Instead, he built a network of warm referrals of ~25 trusted partners. Each partner gets 10% of the monthly revenue from any referred client. But more importantly, they only recruit partners who already know Kevin and trust his team to deliver. “I'm not reaching out cold saying ‘hey, I'll pay you 10%.' I'm building real relationships with people who already trust me.” This warm referral engine is the opposite of passive referrals. It's intentional, proactive, and mutually beneficial. It scales because Kevin didn't wait—he built the network years before launching GR0. Most of the time referrals aren't scalable. However, when you do it this way—proactively recruiting the right partners—it becomes a one-to-many strategy. This is a model more agency owners should be thinking about. It's lower friction, higher trust, and most importantly: it cuts through the noise in a saturated market. Pricing, Positioning, and Playing the Long Game One thing Kevin admits he should be raising prices more often. GR0 started with $3,000/month clients and now charges $8K–$10K for the same package. But that evolution took five years. Still, their market positioning is clear: “We're expensive but fair. Not overpriced, not low-budget. Right in the sweet spot.” This ties back to the trust built with clients and referral partners alike. If the value is real and the results are consistent, the relationships last. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
01:06:43 – Faith-Focused Entities Under TrumpDiscussion of Trump's authorization of political endorsements from the pulpit and creation of faith-based offices in government. 01:14:08 – Religious Liberty CommissionDetails on Trump's religious liberty commission, evangelical ambassadors to Israel, and the theological-political implications for Zionist Christians. 01:35:50 – Eugenics & Genome EditingCriticism of well-funded advocates pushing heritable genome editing without ethical safeguards. 01:45:17 – Runaway Texas DemocratsCoverage of Texas Democratic legislators fleeing the state to block legislation and the FBI's involvement in tracking them. 01:55:34 – Immigration, Census & Political PowerAnalysis of illegal immigration numbers, census counting methods, and the political strategy behind population shifts. 02:20:45 – Dershowitz vs. Pierogi VendorAlan Dershowitz becomes the center of a bizarre public spat after claiming a pierogi vendor denied him service due to his political stance on Israel. The story escalates as he hands out flyers accusing the vendor of antisemitism, with the host ridiculing the pettiness and self-importance on display. 02:33:41 – Clinton Subpoena SpeculationDiscussion turns to the possibility of Bill and Hillary Clinton facing jail time if they refuse to comply with an Epstein-related subpoena. The host frames this as a rare moment where political elites could be held to the same legal standards as ordinary citizens—though with skepticism about whether it will actually happen. 02:44:16 – Trump's Maxwell DilemmaA brief but pointed reflection on the political and personal complications for Donald Trump in dealing with the Maxwell case. The host questions whether her situation could become a liability or a bargaining chip in wider political maneuvering. 03:03:09 – Blacklisted for Criticizing Trump & MuskCelente says he's been dropped from former platforms like Alex Jones' show because he refuses to “suck up” to Trump or Elon Musk. 03:07:54 – Gaza Takeover Plan ExposedCelente denounces the planned takeover of Gaza, calling Israeli settlers “invaders” in violation of international law. 03:34:10 – U.S. Overthrow of Ukraine's GovernmentA deep dive into how the U.S. helped oust Ukraine's elected leader in 2014, including $5 billion in NGO funding and Cold War-era meddling. 03:51:13 – Gold Prices and Economic InequalityAnalysis of how falling interest rates boost gold prices, coupled with criticism of Trump's tax policies favoring the wealthy. Follow the show on Kick and watch live every weekday 9:00am EST – 12:00pm EST https://kick.com/davidknightshow Money should have intrinsic value AND transactional privacy: Go to https://davidknight.gold/ for great deals on physical gold/silverFor 10% off Gerald Celente's prescient Trends Journal, go to https://trendsjournal.com/ and enter the code KNIGHTFind out more about the show and where you can watch it at TheDavidKnightShow.com If you would like to support the show and our family please consider subscribing monthly here: SubscribeStar https://www.subscribestar.com/the-david-knight-showOr you can send a donation throughMail: David Knight POB 994 Kodak, TN 37764Zelle: @DavidKnightShow@protonmail.comCash App at: $davidknightshowBTC to: bc1qkuec29hkuye4xse9unh7nptvu3y9qmv24vanh7Become a supporter of this podcast: https://www.spreaker.com/podcast/the-david-knight-show--2653468/support.
01:06:43 – Faith-Focused Entities Under TrumpDiscussion of Trump's authorization of political endorsements from the pulpit and creation of faith-based offices in government. 01:14:08 – Religious Liberty CommissionDetails on Trump's religious liberty commission, evangelical ambassadors to Israel, and the theological-political implications for Zionist Christians. 01:35:50 – Eugenics & Genome EditingCriticism of well-funded advocates pushing heritable genome editing without ethical safeguards. 01:45:17 – Runaway Texas DemocratsCoverage of Texas Democratic legislators fleeing the state to block legislation and the FBI's involvement in tracking them. 01:55:34 – Immigration, Census & Political PowerAnalysis of illegal immigration numbers, census counting methods, and the political strategy behind population shifts. 02:20:45 – Dershowitz vs. Pierogi VendorAlan Dershowitz becomes the center of a bizarre public spat after claiming a pierogi vendor denied him service due to his political stance on Israel. The story escalates as he hands out flyers accusing the vendor of antisemitism, with the host ridiculing the pettiness and self-importance on display. 02:33:41 – Clinton Subpoena SpeculationDiscussion turns to the possibility of Bill and Hillary Clinton facing jail time if they refuse to comply with an Epstein-related subpoena. The host frames this as a rare moment where political elites could be held to the same legal standards as ordinary citizens—though with skepticism about whether it will actually happen. 02:44:16 – Trump's Maxwell DilemmaA brief but pointed reflection on the political and personal complications for Donald Trump in dealing with the Maxwell case. The host questions whether her situation could become a liability or a bargaining chip in wider political maneuvering. 03:03:09 – Blacklisted for Criticizing Trump & MuskCelente says he's been dropped from former platforms like Alex Jones' show because he refuses to “suck up” to Trump or Elon Musk. 03:07:54 – Gaza Takeover Plan ExposedCelente denounces the planned takeover of Gaza, calling Israeli settlers “invaders” in violation of international law. 03:34:10 – U.S. Overthrow of Ukraine's GovernmentA deep dive into how the U.S. helped oust Ukraine's elected leader in 2014, including $5 billion in NGO funding and Cold War-era meddling. 03:51:13 – Gold Prices and Economic InequalityAnalysis of how falling interest rates boost gold prices, coupled with criticism of Trump's tax policies favoring the wealthy. Follow the show on Kick and watch live every weekday 9:00am EST – 12:00pm EST https://kick.com/davidknightshow Money should have intrinsic value AND transactional privacy: Go to https://davidknight.gold/ for great deals on physical gold/silverFor 10% off Gerald Celente's prescient Trends Journal, go to https://trendsjournal.com/ and enter the code KNIGHTFind out more about the show and where you can watch it at TheDavidKnightShow.com If you would like to support the show and our family please consider subscribing monthly here: SubscribeStar https://www.subscribestar.com/the-david-knight-showOr you can send a donation throughMail: David Knight POB 994 Kodak, TN 37764Zelle: @DavidKnightShow@protonmail.comCash App at: $davidknightshowBTC to: bc1qkuec29hkuye4xse9unh7nptvu3y9qmv24vanh7Become a supporter of this podcast: https://www.spreaker.com/podcast/the-real-david-knight-show--5282736/support.
Text us a pool question!communication, natural disasters, insurance, client relations, pool maintenance, service industry, water chemistry, customer service, liability, business managementIn this episode of the Talking Pools podcast, hosts Steve and Wayne discuss various topics ranging from recent natural disasters to the importance of effective communication in the service industry. They share personal experiences with earthquakes and tsunamis, emphasizing the need for preparedness and awareness. The conversation shifts to the significance of clear communication between service providers and clients, highlighting how misunderstandings can lead to service issues. They also delve into insurance insights, discussing liability and the importance of documentation in the event of accidents. The episode concludes with a focus on client relations, service challenges, and the necessity of maintaining proper water chemistry in pools.takeawaysNatural disasters can impact service operations.Effective communication is crucial in service industries.Misunderstandings can lead to service issues.Documentation protects against liability.Regular communication with clients builds trust.Understanding water chemistry is essential for pool maintenance.Accidents can happen, but preparation helps mitigate risks.Client feedback is vital for service improvement.Establishing clear roles prevents confusion.Follow-up communication ensures client satisfaction.Sound Bites"This is a serious thing.""Accidents are going to happen.""Communication is tough sometimes."Chapters00:00Natural Disasters and Their Impact04:55The Importance of Communication in Business10:04Lessons Learned from Pool Management16:59Communication Gaps in Pool Maintenance19:10Understanding Responsibilities and Expectations21:53The Importance of Regular Property Walkthroughs23:42Analyzing Chemical Changes in Pool Water26:57Effective Communication Strategies29:42Insurance Claims and Liability in Pool Services36:29Identifying Hazards and Liability in Pool Maintenance39:10The Importance of Communication in Service40:41Navigating Client Expectations and Service Quality44:49Understanding Pool Chemistry and Maintenance Challenges51:02Educating Clients on Pool Care and Chemistry Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
TODAY ON THE ROBERT SCOTT BELL SHOW: Jonathan Emord, Vaccine Liability, Pesticide Damage Compensation, Pesticide Immunity, Religious Exemptions Win, SSRIs Black Box Warning, Albert Benavides, VAERS Uncomfortable Truths, FDA Approves Fake Fish, Kalium Carbonicum and MORE! https://robertscottbell.com/jonathan-emord-vaccine-liability-pesticide-damage-compensation-pesticide-immunity-religious-exemptions-win-ssris-black-box-warning-albert-benavides-vaers-uncomfortable-truths-fda-approves-fake/ https://boxcast.tv/view/jonathan-emord-vaccine-liability-pesticide-immunity-religious-exemptions-albert-benavides-vaers-truths---the-rsb-show-8-7-25-n0idkudba1qwnbbqr7dt Please read this disclaimer carefully before you (“you”, “your”) use our [Your Website URL] website (“website”, “service”) operated by the [Your Business Name] (“operator”, “us”, “we”, “our”). Purpose and Character The use of copyrighted material on the website is for non-commercial, educational purposes, and is intended to provide benefit to the public through information, critique, teaching, scholarship, or research. Nature of Copyrighted Material Weensure that the copyrighted material used is for supplementary and illustrative purposes and that it contributes significantly to the user's understanding of the content in a non-detrimental way to the commercial value of the original content. Amount and Substantiality Our website uses only the necessary amount of copyrighted material to achieve the intended purpose and does not substitute for the original market of the copyrighted works. Effect on Market Value The use of copyrighted material on our website does not in any way diminish or affect the market value of the original work. We believe that our use constitutes a 'fair use' of any such copyrighted material as provided for in section 107 of the U.S. Copyright Law. If you believe that any content on the website violates your copyright, please contact us providing the necessary information, and we will take appropriate action to address your concern.
This conversation provides a comprehensive overview of products liability law, focusing on its significance in consumer safety and corporate responsibility. It explores the foundational legal theories, types of defects (manufacturing, design, and warning), and the defenses available to manufacturers. The discussion also highlights the importance of causation in linking defects to harm, landmark cases that shaped the field, and emerging issues in the context of modern technology. The conversation concludes with a reflection on the policy debates surrounding strict liability and the journey of a products liability lawsuit.Distinguish between negligence and strict liability in product liability claims.Negligence focuses on the defendant's fault, requiring proof that they failed to exercise reasonable care in the product's design, manufacture, or warning. Strict liability, conversely, does not require proving fault; it holds a seller liable if the product is simply "defective and unreasonably dangerous" when it left their control.Explain the primary difference between a design defect and a manufacturing defect.A design defect exists when a product's fundamental blueprint or structure makes it inherently unsafe, impacting all units made according to that design, even if manufactured perfectly. A manufacturing defect, however, results from an error during the production process, causing a specific product or batch to deviate from the intended design.What is the "duty to warn" in product liability, and what kind of risks does it typically cover?The duty to warn requires manufacturers to provide reasonable warnings about non-obvious dangers associated with their products. This duty extends to inherent dangers, foreseeable misuses, and potential side effects, ensuring users are informed of risks they cannot easily perceive.Briefly describe the "Risk-Utility Test" used in evaluating design defects.The Risk-Utility Test is a cost-benefit analysis that assesses whether the probability and seriousness of harm caused by a product's design outweigh the burden or costs of implementing a safer alternative design. If the risks are found to outweigh the utility or the cost of a safer design, the product may be deemed defective.How does the "Assumption of the Risk" defense function in a product liability case?This defense asserts that the plaintiff, by voluntarily encountering a known risk, agreed to assume the risk of injury. To succeed, the defendant must prove the plaintiff had a subjective awareness of the specific risk and deliberately chose to proceed with the risky conduct.Provide an example of when the "Substantial Change Defense" might be raised by a manufacturer.A manufacturer might raise the substantial change defense if a consumer modifies a product, like removing a safety guard from a power tool, and then suffers an injury. The manufacturer would argue that the injury was caused by this unforeseeable alteration, not by an inherent defect in the original product.What is the significance of Greenman v. Yuba Power Products, Inc. in the history of product liability law?Greenman v. Yuba Power Products, Inc. is a landmark case that established the principle of strict liability in tort for defective products in California. This ruling fundamentally shifted the legal landscape, allowing consumers to hold manufacturers liable for defects regardless of negligence, thereby laying the foundation for modern product liability claims.When might "federal preemption" be a successful defense in a product liability claim?Federal preemption can be a successful defense when a federal statute explicitly or implicitly governs the manufacture and distribution of a product and the product complies with those federal laws. For example, if a drug's labeling strictly adheres to FDA regulations and a state law claim alleges inadequate warnings, federal preemption might bar the state claim.
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Agency owners often stay stuck in delivery because they fear stepping back will tank what's working. Brent Weaver shares how he transitioned from being the “product” to leading a 300-person agency without burning it all down—and why you need to step up if you want to scale. What You'll Learn Why staying “in delivery” caps your growth How to stop being the product and build leaders around you How to set a real “North Star” so your team stops bugging you Why you need to know your numbers and stop blaming seasonality The mindset shift from VFR (gut decisions) to IFR (data-driven scale) Key Takeaways Your agency won't scale if you're stuck in delivery. You must step back and coach leaders if you want freedom and growth. Clarity kills chaos. Set a clear vision so your team can act without needing you in every decision. Use the 1-3-1 method (1 problem, 3 options, 1 recommendation) to build leaders and stop being the fixer. Know your numbers. Seasonality is often a scapegoat for pipeline problems you can fix. Every change costs churn. If your change won't grow you by at least 20%, it's not worth the churn. Stop flying VFR. Use data to run your agency if you want to scale without chaos. Are you still viewed as a ‘product' of your agency? Maybe you've considered stepping back from the day-to-day but are terrified you'll break what's working. Our featured guest is the newly appointed CEO of E2M Solutions and he shares what it's been like going from being the main “product” at an agency he built and grew, to stepping in to run a 300-person white-label agency. From losing the fear of breaking what already worked to accepting it's better if he's usually not in client call, he explains how he's grown comfortable in his new role: coaching the core leadership team, amplifying culture, and making sure hundreds of projects and thousands of tasks get executed well. Brent's journey is packed with lessons on what real leadership looks like when you're ready to grow. Brent Weaver is the CEO of E2M Solutions, a 300-person white-label agency helping digital agencies scale through web, digital marketing, and AI services. Before E2M, Brent founded and grew UGURUS, supporting agencies to niche, price, and position better. Now, instead of talking about scaling, he's deep in the trenches doing it. In this episode, we'll discuss: Stop being the product and build leaders around you How to set a real “North Star” so your team stops bugging you Why you need to know your numbers and stop blaming seasonality Subscribe Apple | Spotify | iHeart Radio From “Gainfully Unemployed” to Leading 300 People A few months before stepping in at E2M, Brent was living the dream: building a halfpipe in his barn and enjoying long walks on his property. Then, he jumped back in, this time not to build a new business, but to lead a 300-person agency that already had a killer product, a strong culture, and a commitment to service. Brent's move is the dream scenario for many agency owners who've spent years in the grind. He joined a team that's already winning and is in the process of figuring out how to take it to the next level without screwing it up. However, running an operation that serves hundreds of clients and handles hundreds of projects every month, the stakes are bigger, the team is bigger, and the impact is bigger. It's a different kind of pressure. When You're No Longer “The Product” If you're running a 5–20 person agency, you might feel like stepping up to a 300-person team would just mean 300 people interrupting you all day with Slack pings. But Brent that's not how it works at that level. If you want to scale, you have to stop being the product. At UGURUS, Brent was often the one jumping on client calls to “fix it.” At E2M, he's focused on coaching the core leadership team, amplifying culture, and making sure hundreds of projects and thousands of tasks get executed well without him being the bottleneck. As he explains, even though he loves speaking to clients, there probably shouldn't be a situation where he HAS to jump on a call with them. Brent believes agency owners should begin stepping back from daily agency operations once the team team grows to around 20 people. At this point, you should start to think about your business's leadership structure, management structure, and spend more time thinking about the “middle” of the business vs. just the vision. Take note: If you're stuck in delivery and putting out fires, your agency won't scale. Vision: Your Agency's North Star If you've heard agency owners talk about the business “North Star,” you know how critical it is to set a clear vision your team can rally around. Your vision doesn't need to be some sappy paragraph you read before standups. It needs to be clear enough that everyone on your team can make decisions aligned with where you're going without bugging you every five minutes. At E2M, Brent and his team know exactly where they're headed over the next three to five years—and every decision flows from that. This is true freedom to Brent. His vision of freedom is not one where he has lots of time off, but rather one where he can do his job as CEO without being micromanaged and can choose his path towards the agreed strategic objectives. If you want to stop being the product at your agency and you still don't have this clarity, your team will constantly come to you, expecting you to make every call. If you want to get out of that cycle, set your North Star. Then, overcommunicate it. The 1-3-1 Method to Building Leaders If you're still solving every problem in your agency, try the 1-3-1 method Jason used: What's the 1 problem you're facing? What are 3 options you've considered? What's the 1 you recommend? Teach your team to think critically and solve their own problems, and you'll stop being the default fixer. This is how you build leaders inside your agency instead of becoming the only adult in an adult daycare. Don't Let “Do No Harm” Paralyze You For Brent, being a good leader means getting down to why things are working or not working at the agency, with the same level of detail whether things are working or not. As a leader, if you don't have a firm grip on the business and why it's going up, down, or staying the same, you can't get a clear idea of how to improve the company or not damage what's working. New CEO's often come in with the idea of “doing no harm” by changing things too much as they start. Think about it like this: Any meaningful change will cause about 20% churn. If the upside of your change isn't at least 20% growth, it's not worth it. Don't be afraid of making changes. Just remember that if you decide to change the pricing, pivot your offer, or build a new division, it better be worth the churn it will inevitably create. This mindset frees you to take the swings that actually move your agency forward. The Seasonality Cop-Out If you truly have a firm grip on the business, you'll also avoid the seasonality cop-out.. “Summer's slow.” “Everyone's on vacation.” “Budget freezes in Q4.” We've all heard it, but as Brent learned at Digital Ocean (where you either knew your numbers or got roasted), seasonality isn't causality. If you see lead flow drop in the summer, don't blame the weather. Look deeper: Are you running events that drive leads earlier in the year but have no Q3 pipeline activity? Do your ad campaigns pause when the kids get out of school? You don't fix “seasonality” with wishful thinking. You fix it by identifying the root cause, putting numbers to the impact, and designing campaigns or partnerships to fill the gap. If you want next June to be different, start planning now. Clarity over confusion wins every time. Flying VFR vs. IFR: How Agency Owners Get Stuck With both the interviewer and interviewee being licensed pilots, we of course got this banger analogy when talking about decision-making for agency owners: Visual Flight Rules (VFR): You fly by looking out the window, adjusting based on what you see. Instrument Flight Rules (IFR): You fly by instruments, allowing you to go further, faster, and more safely. Most agencies operate under VFR, making gut decisions with limited data. This approach works when you're small, but to scale, you need to fly IFR, building a data system that tells you what's working, what's not, and what needs fixing. At E2M, Brent is shifting the company to operate on data, allowing them to scale smarter and make big moves (like building out their AI and Go High Level divisions) with confidence. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
Season 7, episode 30 on the California Sports Lawyer® Podcast with Jeremy Evans, discussing the use of artificial intelligence (AI) chatbots on entertainment and social media platforms. Copyright © 2025. California Sports Lawyer®. All Rights Reserved. (www.CSLlegal.com)
When a patient demands non-standard treatment, clinicians must decide carefully whether to deny or provide it. Dr. MedLaw returns to advise how doctors can protect themselves legally, no matter what choice they make. Let us know what you thought of this week's episode on Twitter: @physicianswkly Want to share your medical expertise, research, or unique experience in medicine on the PW podcast? Email us at editorial@physweekly.com! Thanks for listening!
This conversation delves into the intricate world of vicarious liability, a fundamental concept in tort law that holds one party legally responsible for the tortious acts of another based on their relationship. The discussion covers key elements such as the employer-employee relationship, the scope of employment, and the distinctions between minor detours and major frolics. It also explores the implications of intentional torts, the treatment of independent contractors, and the principles of agency law. The conversation highlights various defenses against vicarious liability claims, policy justifications for the doctrine, and modern trends in the gig economy and institutional accountability.Explain the core difference between "vicarious liability" and "direct negligence" of an employer. Vicarious liability holds an employer responsible for an employee's tortious actions, even if the employer themselves did nothing wrong, based solely on the employment relationship. Direct negligence, conversely, means the employer is liable for their own wrongful conduct, such as negligent hiring or supervision, which directly contributed to the harm.What is the purpose of the "respondeat superior" doctrine, and where did the term originate? The purpose of respondeat superior is to hold employers liable for their employees' torts committed within the scope of employment, based on the idea that employers benefit from their employees' work and should bear associated risks. The term is Latin for "let the master answer" and has roots in Roman law.Provide an example that clearly illustrates the distinction between a "frolic" and a "detour" for an employee. If a delivery driver takes a slightly longer route to see a new billboard (a minor deviation), that's a detour, and the employer could still be liable for any accidents. However, if the same driver skips work for several hours to attend a baseball game and causes an accident en route to the game (a major departure for personal benefit), that's a frolic, likely absolving the employer of vicarious liability.List three factors courts consider when determining whether an employee's actions fall within the "scope of employment." Courts consider: (1) Was the act the kind of work the employee was hired to perform? (2) Did it occur within the authorized time and space limits? (3) Was it motivated, at least in part, by a purpose to serve the employer?Why are employers generally not held vicariously liable for the torts of independent contractors? Employers are generally not vicariously liable for independent contractors because they do not exercise direct control over the "manner and means" of the contractor's work. Independent contractors typically operate their own distinct business and are not economically dependent on a single hiring party in the same way an employee is.Identify two common exceptions to the general rule regarding employer non-liability for independent contractors. Two common exceptions are: (1) Non-delegable duties, where certain public safety obligations cannot be shifted to a contractor (e.g., maintaining safe premises for customers). (2) Inherently dangerous activities, where the work itself carries a significant risk of harm (e.g., demolition work).Beyond the employer-employee relationship, name two other relationships where vicarious liability principles can apply. Vicarious liability principles can also apply in principal-agent relationships (where an agent acts with authority on behalf of a principal) and partnerships (where one partner can be liable for another's torts in the ordinary course of business). Parental vicarious liability is also possible under certain circumstances.How does "negligent entrustment" differ from vicarious liability in the context of an employer's responsibility? Negligent entrustment is a form of direct negligence where an employer is liable for entrusting property (like a company vehicle) to an employee known to be unfit or reckless, and th
The first live recorded show of Mind the Track was at last weekend's grand opening of the brand new Start Haus bike and ski shop in Truckee next to the “mouse hole” on Highway 89, the only shop Pow Bot will take his splitboard. Considered by many to be the best bike and ski shop in Tahoe, Start Haus has a core lord crew of ace mechanics, including one of today's guests, co-owner Gregg “Stubby” Stone, a recovering singlespeeder who can fix your bike almost as fast as a rides downhill. The boys also chat with OG mountain bike legend Scot Nicol, the founder of Ibis Cycles. Born in 1981 at the dawn of mountain biking, Ibis is the only original mountain bike brand left that is still part owned by its founder. At the ripe young age of 70, Nicol still rips the legs off people half his age. He shares a bit of wisdom about staying young and healthy, a bit about mountain bike history and bike innovation. The boys also chat about California State Park's recent decision to limb up a Lake Tahoe tree that was the granddaddy of all rope swings, and why social media and “influencers” are squarely to blame for its demise.3:30 – Recording live at the Start Haus grand opening in Truckee.6:10 – Optimization culture – forget that. Optimize having fun. That's most important.8:00 – We are down to our last 10 Deso Supply hats…so get on it and order yours!9:20 – Pow Bot's story about riding the Amtrak from Chicago to Colorado to go skiing.11:40 – Listener shout outs to Amiel, Clark and John B.14:55 – A little bit about today's guests, Scot Nicol, founder of Ibis Cycles and Gregg Stone, co-owner of Start Haus.20:16 – NEWS THAT MATTERS – California State Parks cut down the tree limbs of an iconic rope swing on the West Shore. Social media blew up the spot and ruined everything.34:08 – Former Truckee mayor, Dave Polivy, makes cameo appearance.37:00 – DOPE OR DERP – Bar Down. Liability risk in skiing in the US compared to Europe.45:15 – Euro Carver and Fritz Schmitz talk about difference between Smoke Shack and Start Haus.50:50 – Interview with Scot Nicol, founder of Ibis Cycles.54:40 – The transition from a one-man custom steel frame builder to a 50-person company making composite bikes.58:00 – What innovations have changed mountain biking the most? Suspension. Tubeless.1:01:10 – Why has nobody figured out a 21st Century solution to the Presta valve?1:04:45 – If Scot were to buy a custom hardtail, what would he buy? No. 22 Bicycle Company.1:07:25 – DOPE or DERP – Hardtail mountain bikes.1:10:00 – Staying young and healthy at 70 years old. The key is a life of bikes, avoiding stress and eating healthy.1:15:45 – What is your best day outside North America and inside North America? Slovenia and Lake Tahoe.1:18:50 – What is the Ibis Migration event in Mendocino and La Ventana, Baja Mexico?1:24:53 – What does Mind the Track mean to you?1:26:35 – Interview with Gregg Stone – co-owner of Start Haus.1:27:45 – Where did Gregg get his nickname “Stubby”?1:29:20 – How did Gregg go from being a mobile bike mechanic to being a big bike shop owner?1:34:06 – Start Haus has a great YouTube series with easy to understand tech tips.1:37:00 – How did Start Haus manage to purchase a piece of land and build a brand new building on Highway 89 in Truckee?1:41:45 – What is the best way to get in and out of the parking lot at Start Haus?1:44:10 – What's the most bizarre bike you've ever worked on? Pennyfarthing aka high wheeler.1:48:00 – What does Mind the Track mean to you?1:50:00 – Singlespeed mountain biking and SInglespeed World Championships in Bend, Oregon.
i'm wall-e, welcoming you to today's tech briefing for monday, august 4th. here's what we're covering: nvidia's h20 chip licenses delayed: the u.s. commerce department is reportedly holding up licenses for nvidia's h20 chips to china due to internal issues, despite prior approval. national security concerns about these ai chips are highlighted. tesla autopilot legal verdict: a miami jury found tesla partly liable for a 2019 fatal crash linked to its autopilot system, awarding $200 million in damages. tesla plans to appeal, citing concerns over potential impacts on automotive safety advancements. vast data's funding discussions: ai storage platform vast data is in talks with alphabet's capitalg and nvidia on a new funding round that could value the company at $30 billion amid a rise in data center investments. crv's new $750 million fund: venture capital firm crv has closed a smaller fund compared to last year's $1 billion, focusing on early-stage investments, especially in consumer and developer tools startups. tiktok pro launch: tiktok is introducing a new "tiktok pro" app in germany, portugal, and spain, featuring a charity program. users can engage with content to earn "virtual sunshine," contributing to donations, while excluding livestreams, shopping, and ads. that's all for today. we'll see you back here tomorrow.
John Maytham turns to Michaela Höll, an associate specialising in commercial litigation and dispute resolution, to unpack the legal framework that shields platforms like Uber from direct responsibility. Michaela joins us to explore whether Uber — and companies like it — can be held vicariously liable for the actions of their drivers, and what recourse victims may have. Presenter John Maytham is an actor and author-turned-talk radio veteran and seasoned journalist. His show serves a round-up of local and international news coupled with the latest in business, sport, traffic and weather. The host’s eclectic interests mean the program often surprises the audience with intriguing book reviews and inspiring interviews profiling artists. A daily highlight is Rapid Fire, just after 5:30pm. CapeTalk fans call in, to stump the presenter with their general knowledge questions. Another firm favourite is the humorous Thursday crossing with award-winning journalist Rebecca Davis, called “Plan B”. Thank you for listening to a podcast from Afternoon Drive with John Maytham Listen live on Primedia+ weekdays from 15:00 and 18:00 (SA Time) to Afternoon Drive with John Maytham broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/BSFy4Cn or find all the catch-up podcasts here https://buff.ly/n8nWt4x Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.
Are you as prepared as you think you are? On this episode of https://ready-radio.com, host John Rush is joined by self-defense expert Bill Anderson and Army veteran Brandon Guire to dismantle the myths surrounding active shooter response and personal defense. They kick things off by exposing a dangerous illusion: owning a gun and standing at a range doesn't mean you're ready for chaos. In high-stress scenarios, even the most practiced techniques can crumble. So—what happens when adrenaline spikes, distances collapse, and you're four seconds behind the threat? Bill reveals why his training program throws out rigid techniques in favor of adaptive principles—because real life isn't a shooting stall. It's messy. It's unpredictable. And sometimes, the right move isn't pulling the trigger. With eye-opening scenarios—like clearing a house with Airsoft or trying to save a loved one under pressure—they show how even "trained" students become liabilities without the right mindset. Can you really trust your instincts under fire? Then, things get even more real. What happens when you're attacked by eight people on the street? When fists, screwdrivers, or hammers are more common than guns? Bill and Brandon walk through high-risk situations and explain why going fetal or banking on martial arts might not be the survival move you think it is. Distance, awareness, and escape become the top priorities—and sometimes, being the hero comes at the cost of your family's future. Would your wife and kids want you to go down a martyr, or make it home? As the conversation deepens, they challenge the blind faith many people put in military-style tactics and security personnel. Spoiler alert: that rent-a-guard at your church may not be the savior you think. With spiritual and physical stakes on the line, the message is clear: train yourself, trust your instincts, and put your family's safety first. Because when evil walks through the door, your best defense won't be your title—it'll be your preparation. Tune in now!
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training With clients increasingly expecting their agencies to leverage AI, are you waiting for client direction, or leading the way on how to use it? Today's featured guest has a unique vantage point on this shift. He runs a platform that connects clients with credible agencies while helping agencies showcase their expertise, giving him a front-row seat to what clients truly want and what agencies fear about AI. With hundreds of thousands of agencies on his platform, he's seen firsthand that the agencies standing out are the ones leading the AI conversation, not waiting for permission to start it. He'll share why educating your clients on the possibilities of AI is now a competitive advantage and how his company's new verification layer aims to bring trust and clarity to an increasingly crowded agency marketplace. Tim Condon is the Chief Revenue Officer at Clutch, the largest B2B service provider marketplace online, boasting over 300,000 agencies. Tim helps agencies showcase services, collect reviews, and attract qualified buyers. With a front-row seat to the challenges and wins of agencies across industries, Tim sees exactly how the best adapt—and how others risk falling behind. Tim has been on the show before with advice on how agency owners can separate from the pack and position their agencies for success. In this episode, we'll discuss: Is AI coming for your agency? Document your AI processes before it gets expensive. How you should be starting the AI conversation. The power of documented proof. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. Is AI Coming for Your Agency? It Depends The elephant in every agency Slack channel: Will AI replace us? Tim sees a spectrum. Some agencies think they're immune (“We only serve local dentists, so we're safe.”), while others are already using AI to transform delivery, productizing what used to be manual labor into scalable SaaS products for other agencies. Most agencies are stuck in the middle - unsure where to begin and afraid to fall behind. Basically, if your clients are tech-savvy DIYers, yes, you're at risk. But 99% of clients aren't like that. They want the results AI brings, but they don't want to build or manage it themselves. Hence, those who adopt AI to streamline delivery and elevate their positioning—not those who ignore it or just dabble, will win. AI Isn't a Threat. It's Your Edge AI is already making agencies faster, leaner, and more profitable if they leverage it correctly: Custom GPTs for marketing, sales training, and operations Automated research and lead qualification Speeding up delivery while maintaining quality Tim shared an example of a San Francisco agency using LLMs to automate internal processes. It wasn't complicated: structured folders, an AI model to search and output organized results. Simple, but powerful. If your agency isn't at least experimenting with AI to remove repetitive manual work, you're falling behind—not because AI will replace you, but because other agencies will outpace you by using AI to do what you do, faster and cheaper. Document Your AI Processes Now (Before It Gets Expensive) AI pricing today is like Uber in the early days: cheap to get you hooked, but it won't last. AI's current affordability is saving agencies the equivalent of multiple salaries annually. Eventually, these tools will increase in price to reflect their true value. What can you do about this? Jason recommends documenting your workflows and data used to train custom GPTs or AI agents now. If pricing spikes or a model goes down, you can pivot to another provider without losing your institutional knowledge. Why Agencies Must Shift from Order-Takers to Advisors Most agencies fail not because they lack skills, but because they act like order-takers. As a clients, it's frustrating for Jason when agencies ask, “What do you want us to do?” instead of showing him what's possible. Remember that as agencies, your purpose is to solve problems for your clients. Clients (dentists, local businesses, even large brands) don't know what's possible with AI. They think it's just a fancy chatbot. If you step up to educate and advise clients on what's possible with AI, you become indispensable. Look to build systems that: Research prospects automatically before calls Automate competitor and market analysis Help clients leverage AI in their workflows Agencies that step into this advisor role, showing clients what's possible and taking accountability for delivering results, become irreplaceable. You're not just executing tasks; you're creating outcomes they can't create alone, and that's where real value lies. Don't Be Another “Nomad Agency.” Be the Real Deal Too many people who failed at running agencies pivot into teaching how to run an agency while living the “digital nomad” lifestyle, without having actually built sustainable businesses. This creates noise and mistrust in the marketplace, making it harder for real agencies to stand out. Most of the time, agency owners are accidental entrepreneurs—people who mastered a skill and were asked to help, not those who started for the lifestyle. If you're listening to this, you're likely the latter. To stand out, you need to showcase not just what you can do but what you've actually done. Your wins, client results, and case studies speak louder than lifestyle photos on Instagram. The Power of Specific, Documented Proof If you want to stand out from the fly-by-night agencies, talk specifics. Others mostly speak in generalities. Instead, credible agencies share specifics. If you can clearly articulate, “Here's the exact problem we solved for a client just like you,” then you instantly separate yourself from the pack. Tools like Clutch help because they use AI to pull themes from your reviews to match buyer intent, but your agency still needs to collect, showcase, and share detailed case studies and client stories. Documentation matters. If you're working with SMBs or mid-market clients, they want to see clear, verified results before investing. When you can present proof, it's hard for low-quality competitors to compete, no matter how flashy their pitch decks look. Start gathering your “receipts” now to future-proof your positioning. Verification Adds Trust in a Crowded Marketplace Tim's company Clutch now offers Clutch Verified as an additional trust layer. They don't just take your word for it; they check your business registration, credit history, and operating longevity to separate real agencies from “gaming-the-system” players. It's a powerful way to signal to potential clients, “We're credible, stable, and vetted.” For clients, it's a good indicator of who you'll be working with and for agencies it becomes a sales asset. When potential clients research you on Clutch, verified agencies are prioritized, giving you an edge over competitors. It's a practical, low-cost step to build trust and signal legitimacy, especially if you're competing for premium clients. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
In this episode, we welcome back Alonso Torres. A well respected life insurance broker, agency owner, financial educator, mentor, and a soldier of God. Alonso sits down with us once again to dive deeper into the intersection of faith, financial literacy, and leadership.From building a thriving agency to guiding families toward financial freedom, Alonso shares how his mission is rooted in service, discipline, and spiritual alignment. We discuss the principles that separate short-term gain from long-term legacy, the importance of mentorship in business, and how to walk boldly in purpose while staying grounded in faith.High Value Discussions is produced/edited by: https://assetmediaproduction.com/If you could be so kind and subscribe to my Youtube channel, like, comment, and share.As well as giving a 5 star rating followed by a review on Apple Podcast and Spotify.This helps the show grow tremendously, and I would greatly appreciate the support as I promise to continue to give value to each and every one of you.Connect with Alonso Torres: Website: https://www.alonsoatc.com/Instagram: https://www.instagram.com/alonsoatcTikTok: https://www.tiktok.com/@alonsoatc_Follow High Value Discussions Socials:YouTube: https://m.youtube.com/@HighValueDiscussions/videosApple Podcast: https://podcasts.apple.com/us/podcast/high-value-discussions/id1704921472Spotify: https://open.spotify.com/show/55cxAJO4lPphznNGTTo1A8Instagram: https://www.instagram.com/highvaluediscussions/TikTok: https://www.tiktok.com/@highvaluediscussionsX: https://x.com/hvanalysisLinkedIn: https://www.linkedin.com/in/daniel-gonzalez-4b21a72b1/
Rumors have circled the firearms community for years that the Sig Sauer P320 pistol may possess a manufacturing defect that allows the gun, under some circumstances, to experience an uncommanded discharge—an unintentional firing of a bullet—that would rather obviously create a substantial risk of death or serious bodily injury. Recently a US airman is reported to have died when precisely such an uncommanded discharge occurred, with the unintentionally fired round striking the airman in the chest, with fatal results. Following this incident a large number of law enforcement agencies as well as civilian training institutions have banned the use of the Sig 320 pistols, of any variation, from use. One obvious reason that folks are banning these pistols is out of concern that their use could result in death or serious bodily injury to an innocent person—and surely none of us want something like that to occur.But there's a secondary, though still serious, risk that must be considered in evaluating whether the 320 platform should be permitted to be used—and that is the legal liability that's assumed by any department or training institution that fails to ban the platform. The #1 guide for understanding when using force to protect yourself is legal. Now yours for FREE! Just pay the S&H for us to get it to you.➡️ Carry with confidence, knowing you are protected from predators AND predatory prosecutors➡️ Correct the common myths you may think are true but get people in trouble➡️ Know you're getting the best with this abridged version of our best-selling 5-star Amazon-rated book that has been praised by many (including self-defense legends!) for its easy, entertaining, and informative style.➡️ Many interesting, if sometimes heart-wrenching, true-life examplesGet Your Free Book: https://lawofselfdefense.com/getthebook
Should you be concerned by the jobs report? The July jobs report showed nonfarm payrolls grew by 73k, which missed the estimate of 100k. Unfortunately, the news got even worse as you dug into the report. The prior two months saw major negative revisions as June was revised from 147k to just 14k and May was revised from 125k to just 19k. This amounted to a total negative revision of 258k when looking at the two months combined. Another negative was job growth in the month of July was heavily reliant on health care & social assistance as the category added 73.3k jobs in the month. This means that this category essentially carried the report as the total jobs created in the month topped the full headline number. There were some other areas that saw growth with retail trade adding 15,700 jobs, leisure and hospitality adding 5k jobs, and construction adding 2k jobs. Unfortunately, there were more categories than normal that saw declines with information falling by 2k jobs, government was down 10k jobs, manufacturing declined by 11k jobs, and professional and business services declined by 14k jobs. While all this sounds negative, I still wouldn't panic over this report. The main reason is the unemployment rate remains historically low at 4.2% and layoffs have not materially increased. I would even make the claim that the unemployment rate is healthier than it appears. Of those that are unemployed, the average weeks unemployed now totals 24.1 and those that have been unemployed for more than 27 weeks jumped to 1.82 million, which is about one-quarter of all the unemployed. If you have been out of work more than 27 weeks, how hard have you really been looking or are some of those really just retired now? It seems we are in an environment where companies are keeping their employees and limiting new hires. With more clarity on the trade deals and tariffs now, that could help stabilize the labor market, but my main concern is are there enough qualified candidates to truly fuel job growth? A large problem we have discussed in the past is an aging population that has seen assets climb tremendously, which has enabled many near retirement age the luxury to retire. While I don't want to say this is a negative, the working age population or those between 25 & 54 remained near historical highs around 83%. One positive in the report I didn't discuss yet was the fact that wage inflation came in above expectations at 3.9%, which is nice considering the decline in inflation we have seen this year. While again I may sound negative on this report, I want to be clear that there is no reason to be overly concerned yet, I would be interested to see how the next few reports look before being worried about a potential recession in the near term. Job openings declined in the month of June The June Job Openings and Labor Turnover Survey, commonly referred to as the JOLTs report, showed job openings declined to 7.4 million, down 275,000 from the prior month. While this may sound problematic, it is important to remember this is still a historically healthy level for job openings and it comes against a back drop of a historically low unemployment rate. I have said this for many months, but I believe there is even further room for job openings to decline without there being a problem for the labor market. Taking that concept one step further, I would be quite surprised to see growth in job openings from here. The main reason for that is there just aren't enough people to fill those openings especially since it appears many companies are choosing to retain employees rather than look for new ones. I say this because layoffs continue to remain quite low. In the month of June, they totaled 1.6 million and really since 2021 they have maintained that level with the average monthly total since January 2021 standing around 1.57 million. If we look pre-covid, from December 2000 (when the data first started) to February 2020, layoffs averaged 1.91 million per month. Even though you will always hear news about various companies implementing layoffs, I believe we remain in a healthy labor market with good unemployment and low layoffs. This healthy labor market remains one of the key reasons for why I believe the economy will remain in a good spot for the foreseeable future. GDP came in stronger expected, another good sign for the economy! While Q2 gross domestic product, also known as GDP, jumped 3% and easily topped the estimate of 2.3%, the numbers were not as strong as the headlines indicate. With the tariffs having a large impact on trade and business inventories, this report is the opposite of Q1 when actual results were much better than the headlines showed. In Q1 companies were likely trying to get ahead of tariffs so they were trying to load up on inventory and import a lot more foreign goods than normal. This led to a 37.9% increase in imports during Q1 which subtracted 4.66% from the headline GDP number. In Q2 we saw a complete reversal as imports fell 30.3% and added 5.18% to the headline GDP number. The change in private inventories was also extremely volatile during these last two periods considering it added 2.59% to the headline number in Q1, but subtracted 3.17% from the headline number in Q2 as many businesses were likely working through excess inventory. I bring all this up not to say that the GDP report was bad and in fact it was still a good number, but rather to show the messiness in the numbers for the first two quarters. We should not see the type of volatility that we have seen in trade going forward as it normally has a small impact on the overall report. The main reason I see Q2 GDP as a good report is because the consumer, which is the main driver in the long-term, held up well. There was a small 1.1% increase in services spending and goods saw an increase of 2.2%. Considering we are primarily a service driven economy; I do worry the goods spending could have been further pull forward in demand as consumers try to get ahead of price increases from tariffs. This could have a negative impact on consumer spending going forward as they may not need to purchase as many goods. With many areas of the report normalizing as we exit the year, I'm still looking for GDP growth that would likely be in the 1-2% range. Should Banks be responsible when their customers get scammed? It's a sad thing to see someone in their 60s or 70s get scammed out of their life savings. Unfortunately, there are many online scams now and it appears they just keep growing. According to the FBI, in 2024 online scams totaled $16 billion, which was a 33% increase from 2023. A big question that people have been asking is should banks be the ones that are held responsible when it comes to preventing their customers from making poor investment decisions or losing money in online romance scams? Banks are already trying to prevent money laundering, terrorist financing and other types of fraud that is costly for the banks to maintain. Adding another oversight would be another expense for the banks, which could lead to costs elsewhere in the banking system to make up for those added expenses. From the consumer standpoint this could also lead to frustration when trying to get money for legitimate purposes as it could lead to longer review periods for certain transactions or if your account were to get flagged who knows how long it would take to get that resolved. As an example, let's say a teller sees the same person coming in taking out large sums of money on a regular basis, should the teller stop the activity? Again, if it was for legitimate purposes, wouldn't that be frustrating? What something like this would likely mean for banks is they would have to set up departments to review the situations of potential scams and take many hours to discuss with bank employees, the customer and maybe even family members why the withdrawals are taking place. No surprise here, but attorneys in some states have begun going after the banks saying it is their obligation to protect their clients' assets. There are laws that were passed in the 70s that requires banks to report suspicious money laundering activity and even required banks to screen for fraudulent activities and reimburse customers for stolen funds. However, it's limited to criminal impersonations of a customer to get unauthorized access to their accounts. This is different than many of the scams we are seeing today where the customers themselves are taking the money from their own account and sending it to the scammer. In my opinion, the best thing to do is educate people about these scams and if you have parents, be sure to have conversations with them about them before they happen. Financial Planning: The Secondary Benefits of Roth Accounts While the primary advantage of Roth accounts lies in their tax-free growth and withdrawals in retirement avoiding potentially higher tax rates, there are several powerful secondary benefits worth considering. First, Roth IRAs are not subject to Required Minimum Distributions (RMDs), which means retirees can keep their money growing tax-free for life. In contrast, traditional pre-tax retirement accounts force RMDs beginning at age 75, whether the funds are needed or not. These mandatory withdrawals must be taken as taxable income and cannot be reinvested into another tax-advantaged retirement account. The most similar alternative is a regular taxable brokerage account, where earnings such as interest, dividends, and capital gains are subject to annual taxation—ultimately reducing the net return over time. By avoiding RMDs, Roth accounts allow retirees to maintain greater control over their tax situation and preserve more wealth in a truly tax-advantaged environment. Second, Roth accounts are far more advantageous for heirs. While both Roth and pre-tax retirement accounts are now subject to the 10-year rule—requiring inherited accounts to be fully distributed within 10 years of the original owner's death—the tax treatment is vastly different. Pre-tax inherited accounts are fully taxable to beneficiaries, which can push heirs into higher tax brackets as they're forced to withdraw large sums over a relatively short period. In contrast, inherited Roth accounts allow for the same 10 years of tax-free growth, but the entire balance can be withdrawn tax-free at the end, providing greater flexibility and preserving more value. Third, for individuals whose estates exceed the federal estate tax threshold, Roth accounts offer superior after-tax value. Both Roth and pre-tax accounts are included in the taxable estate, but Roth funds retain their full value since they are not subject to income tax when withdrawn. These features make Roth accounts not just a retirement planning tool, but also a strategic asset for legacy and tax-efficient estate planning. Companies Discussed: Hasbro, Inc. (HAS), Chipotle Mexican Gill, Inc. (GMG) & Baker Hughes Company (BKR)
A new paper on the challenging diagnosis of acute appendicitis has us wondering, can it be spotted with just a glance? The reality is never so simple. This episode we also discuss low-value overtesting, cardiac arrest trial consent, and patient discharge into police custody. As with many aspects of the ED, they each have a layer of legal pressure to consider. Read the highlights: August 2025 primary survey The EMJ podcast is hosted by: Prof. Richard Body, EMJ Deputy Editor, University of Manchester, UK (@richardbody) Dr. Sarah Edwards, EMJ Semior Associate Editor and Social Media Editor, Royal Derby Hospital, UK (@drsarahedwards) You can subscribe to the EMJ podcast on all podcast platforms to get the latest podcast every month. If you enjoy our podcast, please consider leaving us a review or a comment on the EMJ Podcast Apple (https://apple.co/4bfcMU0) or Spotify (https://spoti.fi/3ufutSL) page.
This Day in Legal History: Patent Office OpenedOn this day in legal history, July 31, 1790, the United States issued its first patent under the newly created Patent Act of 1790. The inaugural patent was granted to Samuel Hopkins of Vermont for a process of making potash, an essential industrial chemical used in soap and fertilizer production. Signed by President George Washington, Secretary of State Thomas Jefferson, and Attorney General Edmund Randolph, this first patent reflected the constitutional mandate to “promote the progress of science and useful arts.”The Patent Act established a system that allowed inventors to secure exclusive rights to their inventions for a limited time, fostering a culture of innovation. Unlike today's process, early patents required a review by a board of Cabinet-level officials and carried no numbering system—Hopkins' patent is only retroactively considered Patent No. 1.This moment marked the beginning of formal intellectual property protection in the U.S., setting the foundation for one of the world's most robust patent systems. The legal infrastructure created that year would evolve into the U.S. Patent and Trademark Office, playing a central role in industrial and technological development over the next two centuries. It was a clear sign of the young republic's commitment to innovation through legal means.A White House report released Wednesday by President Trump's crypto working group calls for swift regulatory action on digital assets. The administration urged Congress to pass a comprehensive crypto bill, such as the Clarity Act, while advocating for key additions. These include allowing platforms to both trade and hold crypto, and tailoring disclosure requirements for crypto securities. The report also recommends giving the Commodity Futures Trading Commission (CFTC) authority over crypto spot markets and embracing decentralized finance technologies.In addition to legislative suggestions, the White House wants the SEC and CFTC to act under their current powers to enable federal-level trading of digital assets. The report promotes using tools like safe harbors and regulatory sandboxes to accelerate access to new financial products, including tokenized assets like real estate and stocks. This approach reflects Trump's broader campaign promise to foster crypto innovation, in sharp contrast to the Biden administration's enforcement-heavy stance, which included lawsuits against major exchanges that have since been dropped.Despite concerns over potential conflicts of interest—given Trump's family's crypto ventures and his personal stake in a crypto platform—the administration has denied any impropriety. The report's findings could significantly shape the direction of ongoing legislative negotiations and regulatory frameworks.White House in crypto policy report calls for SEC action, new legislation | ReutersA proposed budget from the U.S. House of Representatives threatens major cuts to the federal public defense system, according to a July 25 memo from Judge Robert Conrad, director of the Administrative Office of the U.S. Courts. If enacted, the judiciary warns it may be forced to eliminate more than 600 positions in the Defender Services program or delay payments to court-appointed defense attorneys by over two months—potentially the longest such delay ever.The $8.9 billion budget plan advanced by the House Appropriations Committee's financial services subcommittee increases overall judiciary funding by 3.5%, but it still falls significantly short of what the courts requested. Specifically, the $1.57 billion allocated to Defender Services is $196 million less than needed, despite being an 8.2% increase from the previous year. This shortfall could impair the judiciary's ability to meet its constitutional obligations under Gideon v. Wainwright, which requires that indigent criminal defendants receive legal representation.The judiciary is also currently experiencing a funding gap that has already caused a three-month delay in payments to Criminal Justice Act (CJA) panel attorneys. Without additional funding, the delay could extend to 77 days next year, further weakening the public defense infrastructure. The judiciary has asked for $116 million in supplemental funding to stabilize the program.The full House Appropriations Committee is not expected to take up the bill until September, and the Senate has not yet released its version.US House budget threatens over 600 public defender jobs, judiciary warns | ReutersUber is facing a pivotal legal challenge in California state court over its responsibility to protect riders from sexual assault by its drivers. A hearing before Judge Ethan Schulman will determine whether hundreds of consolidated cases move forward as bellwether jury trials this fall. These cases center on whether Uber should be liable for assaults allegedly committed by drivers who, plaintiffs argue, exploited Uber's lack of mandatory training, in-vehicle cameras, or stricter vetting.Uber defends itself by claiming drivers are independent contractors and that criminal behavior is unforeseeable, not the company's legal responsibility. It points to safety measures like GPS tracking and background checks as fulfilling its obligations. However, plaintiffs argue that Uber promoted itself as a safe alternative for intoxicated riders and should be held to the higher duty of care expected of a “common carrier,” similar to taxi services.A central legal issue is whether Uber's conduct constitutes misfeasance—actively creating risk—or nonfeasance—failing to prevent harm. Under California law, a company with a “special relationship” with its customers, like a common carrier, must exercise “utmost care.” A federal judge has already ruled that Uber qualifies as a common carrier in related litigation.Uber's broader legal strategy has included challenging consolidated suits through the Ninth Circuit and supporting a Nevada ballot measure to limit plaintiffs' attorneys' fees—both of which failed. Legal experts note Uber faces an uphill battle, as courts are increasingly viewing ride-hailing platforms as more than passive intermediaries.Uber's Legal Duty to Riders at Forefront of Mass Assault CasesEric Tung, President Trump's nominee for the 9th U.S. Circuit Court of Appeals, defended controversial past remarks on gender roles during a Senate Judiciary Committee hearing on Wednesday. Democratic senators, particularly Alex Padilla and Dick Durbin, pressed Tung over statements he made as a Yale undergraduate in 2004, where he criticized radical feminists and asserted that gender roles support institutions like marriage. Padilla called the comments “reprehensible,” while Durbin challenged Tung's recent views as expressed at a Federalist Society event, where Tung appeared to reject constitutional protections for abortion, same-sex marriage, and private sexual conduct.Tung explained that his undergraduate comments were based on his belief at the time that men and women had complementary roles and that the family should be strengthened. He noted that his wife has had a distinguished professional and political career, arguing she excels in many areas. Though he affirmed that Obergefell v. Hodges, which legalized same-sex marriage, is binding precedent, he declined to discuss his personal views on gender roles, citing potential future cases.Tung, a former clerk for Justices Scalia and Gorsuch and a partner at Jones Day, emphasized his originalist and textualist judicial philosophy. Despite strong backing from Republicans on the panel, Democrats criticized his ideological leanings and questioned his fitness for a lifetime appointment to the influential appellate court.Trump appellate court nominee defends comments on 'gender roles' | Reuters This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.minimumcomp.com/subscribe
Never miss another webinar! Sign up here: https://imahealth.org/weekly-webinars/Learn more: https://imahealth.org/doctors-against-pesticide-liability-protection/The same playbook that shielded vaccine manufacturers from accountability is now being deployed across America's state legislatures—this time to protect pesticide companies from liability. As courageous physicians like IMA Senior Fellow Dr. Brooke Miller and longtime advocate Dr. Meryl Nass sound the alarm, a coordinated industry campaign is quietly advancing legislation that would make EPA-approved labels the final word on pesticide safety, effectively blocking Americans from seeking justice when harmed by these chemicals.Join Dr. Ryan Cole as he hosts this critical conversation exploring the disturbing parallels between vaccine and pesticide liability protections. With several states having already passed or considered these "liability shield" laws, and similar legislation advancing across the country, time is running short to expose this corporate power grab. While Bayer faces billions in Roundup settlements and tens of thousands of pending lawsuits, will Americans lose their fundamental right to hold manufacturers accountable for toxic exposures? The implications reach far beyond the courtroom and into the heart of medical freedom and corporate responsibility.URL: https://imahealth.org/doctors-against-pesticide-liability-protection/Keywords/Tags: pesticide liability protection• Donate: https://imahealth.org/donate/• Follow: https://imahealth.org/contact/• Webinar: https://imahealth.org/category/weekly-webinars/• Treatment: https://imahealth.org/treatment-protocols/• Medical Disclaimer: https://imahealth.org/about/terms-and-conditions/About IMA (Formerly FLCCC Alliance)The Independent Medical Alliance™ is a nonprofit, 501(c)(3) organization and coalition of physicians, nurses, and healthcare professionals united by a mission to restore trust and transparency in healthcare. The organization's mission is one driven by Honest Medicine™ that prioritizes patients above profits and emphasizes long-term wellness and disease prevention through empowerment of both physicians and their patients. With a focus on evidence-based medicine, informed consent, and systemic reform, IMA is driving a movement to create a more compassionate and effective healthcare system.For more information about the Independent Medical Alliance, visit www.IMAhealth.org
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training RJ Huebert went from corporate comfort to agency chaos—and nearly lost himself in the process. In this episode, he shares what it really takes to balance speed-to-lead sales with sanity, and how he's redesigning his agency life for more freedom, better clients, and real personal wellbeing. Guest Overview RJ Huebert is the founder of HBT Digital, a Pittsburgh-based lead gen agency helping clients capture high-quality leads through digital ads that convert. Former corporate marketer turned agency founder, RJ knows both sides of the game—and why it's harder than it looks. What You'll Learn Why corporate escapees struggle more than expected in agency life The underrated power of speed in lead gen (and what most teams screw up) How to nurture not-yet-ready leads without annoying them What happens when your business always comes before your health and family How RJ is reclaiming time and rebuilding systems Key Takeaways Speed wins deals: If your sales team isn't responding within minutes, you're losing leads. Nurture with value: Use short, high-impact videos instead of stale PDFs. Even Meta is doing email wrong: Don't copy the big guys—build trust instead. Agency life means 20 clients, not one boss: And that requires stronger boundaries. Health > Hustle: RJ's learning that health, family, and freedom must come first. The solution? Systems: You can't scale or shut your brain off without them. Are you working harder than ever, but still can't turn your brain off—even on weekends? Today's featured guest is one of the many agency owners who has found it hard to find the right balance to take care of himself as well as the business. Like many agency owners, he made the leap from building someone else's business to finally building his own. But trading a cozy corporate job for the chaos of running an agency with dozens of clients wasn't as easy as it looked. He shares the real challenges of sales, why speed is still the secret to winning leads, and how he's figuring out how to convert prospects who aren't quite ready to buy. Most importantly, he opens up about the ongoing struggle to find the right balance between health, family, and keeping the agency growing. RJ Huebert is the founder of HBT Digital, a Pittsburgh-based lead generation agency helping clients pull in quality leads using online ads that actually convert. After 11 years of climbing the corporate marketing ladder, RJ got tired of building someone else's dream and decided to bet on himself—and it's paying off. In this episode, we'll discuss: Why he stopped building someone else's dream. How speed wins in lead generation. Always be first to respond. Ways to nurture leads that are not ready to buy. Why boundaries and self care are more important now than ever. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Building Someone Else's Empire? Here's the Wake-Up Call Like many agency owners before starting their own business, RJ was the corporate marketing guy building someone else's business, getting them rich, while rising through the ranks and learning how to actually drive results with digital marketing. Also like many others, he hit a moment of questioning whether it was worth it after eleven years. Sound familiar? That's when he decided it was time to test if people would actually pay him for these skills. He got some clients on the side, launched a 5K race company, and eventually opened his own digital marketing agency, proving that you can take your skills and build your own agency if you're willing to start. The Attribution Struggle He Faced as an Agency Client From his experience hiring agencies on the corporate side, one of the biggest frustrations RJ encountered was the attribution nightmare. It wasn't always easy to see where the lead came from and where they were at in the pipeline. This was some ten years ago, so every agency was siloed: SEO, PPC, outdoor, TV—and each claimed leads but no one could prove it. And even today, with GA4, HighLevel, UTMs, and tag managers, the truth is: “Sometimes it works, sometimes it doesn't.” We're bombarded with data, but turning it into actionable insight is another story. RJ prefers to establish a baseline, track what matters, and avoid drowning in vanity metrics - like open rates—that don't impact the client's bottom line. Why Speed to Lead Still Wins Both RJ and Jason agree that speed to lead wins deals. If you're not calling leads while they're still on your website you are likely losing opportunities. Just like you probably click on the first result in a Google search, whoever calls back first is going to win. If your sales team is still waiting hours (or days) to follow up, you're leaving money on the table. Rethinking Nurture Sequences Without Being “That Guy” Even if you're not converting them right away, how are you nurturing those leads in a way that doesn't feel like overkill? First of all, replace boring white papers with short, actionable videos that deliver instant value. For example, Jason's Budget Buster video helps prospects get budgets 99% of the time, creating immediate ROI and building trust. Follow that with another bite-sized value piece a few days later. Once leads warm up, move them to your newsletter list. Have some lead magnets ready, like useful videos you can send each week to warm up that client. After that, you can move that client from the “warm-up” list to a newsletter list, so you can send them valuable content on a daily basis. Sending daily value-packed emails to engaged subscribers actually increased their domain authority and engagement. It's about quality frequency, not spam. Think about what you'd want to receive yourself, not just what you want to send. The Meta & Google Frustration We're All Tired Of Not even Meta is getting emails right, as they send multiple emails a day that don't really add much value for clients. On top of that, their reps hardly ever provide the right solutions and are mainly focused on “spend more” strategies. It's a universal frustration for agency owners, who see Meta is calling clients directly trying to cut their agency out. It's one more reason why agencies need to protect their positioning, control client conversations, and not let the platforms dictate strategy. From One Client to Twenty: The Real Agency Rollercoaster What's the hardest shift going from corporate to owning your agency? For RJ, it was going from one clear client you're focusing on at one moment to having even 20 clients, plus “trying to get clients to pay you, to keep paying you, while finding new ones, and keeping them happy.” Running an agency turned out to be way harder than he expected. Corporate can be robotic and boring, but on the bright side, you have one client: your boss. Lose that, and you're done. In the agency world, a client can fire you, but you've got 5, 10, or 20 others paying the bills. The flip side? You're always on. Even when you're “off,” your mind is stuck on proposals, scope creep, and that client's weird Slack message at 10 pm. That's one of the biggest challenges for RJ at the moment. Setting Your Priorities Straight with The Right Systems When it comes to taking care of yourself, your priorities should always be: Health, Family, Agency—In That Order. However, too often agency owners get their priorities backwards. You have a zillion things you can and should be doing and choosing the priority is the challenge. That balancing act gets easier once you build the right leadership team and put systems in place that pull you out of the weeds. But agency owners often struggle to shut their brains off, leading to constant stress, scattered priorities, and burnout cycles that can wreck family time, health, and even your love for the business. If you're stuck in the chaos, it's time to step back and prioritize what actually moves the needle in your agency. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
This week on Proud Stutter, we're joined by Justin McCullough, a longtime stutterer, technologist, and founder of the upcoming mental health platform, Eight Minute Chat.Justin opens up about growing up with a stutter after a major shift in his family dynamic, how it impacted his high school and college experiences, and the quiet persistence that shaped his career in tech. From building his first software system at a community college to launching his own company, Justin reflects on how stuttering has influenced his drive to prove himself, and how it's intertwined with his sense of self-worth, timing, and voice.We also talk about his latest project: Eight Minute Chat, a new initiative designed to offer people a space to offload mental stress in the moment--whether by phone, text, or in person. Rooted in empathy and lived experience, the idea came from a college student's story and has since grown into something that could help bridge the gap between therapy and friendship.This episode dives into first impressions, filler words, what it means to be seen beyond your stutter, and the emotional complexity of navigating speech in a fast-paced world.Subscribe to updates on Eight Minute Chat at eightmin.org.-----
Send us a textUnderstanding Car Insurance: Full Coverage vs. Liability OnlyHey everyone! In this episode, we dive into the nitty-gritty of car insurance. Learn the key differences between full coverage, liability only, and other essential types of insurance like comprehensive and collision. We break down what each term means, how they work, and which one might be best for your specific situation. Join us as we make sense of deductibles, coverage options, and the financial aspects of insurance, while sharing some real-life examples to make it all clear. Don't forget to consult your insurance agent and feel confident as you make these important decisions. #Insurance101 #CarInsurance #FullCoverage #LiabilityOnly #Adulting #FinancialTips #AskQuestions00:00 Introduction to Insurance Questions00:19 Types of Insurance Coverage00:24 Understanding Comprehensive Insurance00:55 Collision and Liability Insurance Explained01:43 Full Coverage vs. Liability Only02:03 Choosing the Right Coverage03:00 The Role of Deductibles03:50 Final Thoughts on InsuranceSupport the show
Recorded live at San Diego Comic Con on July 24, 2025, our Jurassic Park panel! Law finds a way….for amusement parks with dinosaurs to be liable for employee safety, injuring guests, and invasive species. Can dinosaur DNA be patented? Could Jurassic Park be insured? Would parents sue for children left at a youth camp to fend for themselves against dinosaurs? Could injured guests sue as a class action? Join our panel featuring Magistrate Judge Stacie Beckerman, Magistrate Judge Stan Boone, Kathy Steinman, Christine Peek, Stephen Tollafield, and Micheal Dennis for their analysis of Jurassic Park, Jurassic World, and Camp Cretaceous. Moderated by Joshua Gilliland, Esq. Presented by The Legal Geeks. Room: Grand 12 & 13, Marriott Marquis San Diego MarinaSupport the showNo part of this recording should be considered legal advice.Follow us on Facebook, Instagram, Twitter, YouTube, and TikTok @TheLegalGeeks
The legal landscape for appraisers is shifting—and fast. With lawsuits on the rise, today's episode dives into what every appraiser needs to know. Host Hal Humphreys is joined by Isaac Peck, President of OREP Insurance, who recently published an article on a major win in a high-profile discrimination lawsuit. Isaac breaks down what happened, why it matters, and how appraisers can stay protected.Read Isaac's article here: https://www.workingre.com/news-edition-case-dismissed-ohio-appraiser-wins-discrimination-lawsuit/At The Appraisal Buzzcast, we host weekly episodes with leaders and experts in the appraisal industry about current events and relevant topics in our field. Subscribe and turn on notifications to catch our episode premieres every Wednesday!
Today's Headlines: A gunman opened fire from the 32nd floor of a Midtown Manhattan building last night, killing two people before turning the assault rifle on himself. Meanwhile, Ghislaine Maxwell's lawyers are asking the U.S. Supreme Court to overturn her sex trafficking conviction, citing a 2007 non-prosecution deal meant to protect Epstein and his co-conspirators. On his Scotland trip, Donald Trump repeated that he can pardon Maxwell, denied visiting Epstein's island, and faced large protests. He also shortened his Ukraine ceasefire deadline for Putin to “10 to 12 days” and criticized Israel's role in Gaza's humanitarian crisis, promising more U.S. and EU aid. This came as two Israeli human rights groups accused their own government of committing genocide, citing deliberate starvation and destruction in Gaza—claims Israel called “obscene.” Elsewhere, HHS Secretary RFK Jr. announced a push to end vaccine maker liability protections—despite past promises not to discourage vaccination. And Elon Musk said Tesla has inked a $16.5 billion semiconductor chip deal with Samsung. Resources/Articles mentioned in this episode: ABC 7: 345 Park Avenue NYC shooting: NYPD officer, 2 others shot, killed in Midtown, Manhattan; gunman dead by suicide: sources The Guardian: Ghislaine Maxwell asks US supreme court to overturn conviction CNN: July 28, 2025: Donald Trump presidency news WSJ: Trump, Losing Patience With Putin, Says He Will Shorten Deadline to End Ukraine War AP News: Two Israeli rights groups say their country is committing genocide in Gaza AP News: Two Israeli rights groups say their country is committing genocide in Gaza Axios: RFK Jr. targets vaccine makers' federal liability protections Axios: Musk announces Tesla, Samsung Electronics chip supply deal Morning Announcements is produced by Sami Sage and edited by Grace Hernandez-Johnson Learn more about your ad choices. Visit megaphone.fm/adchoices
Most pilots are incredibly upstanding people. They have a very serious job that has taken years of training and discipline. But they do also need to be good with people. Working as a team is crucial for both safety reasons, and for a smooth trip with colleagues when you reach your destination.So when we were told this true story of a pilot causing scandal and upset whilst down route in Jamaica, we couldn't believe that he'd gotten through the recruitment process without someone spotting that he was a total liability!Music Credits for The Layover LiabilityRelaxing Piano - Music by Clavier Clavier from PixabayChill Reggae - Music by Jerome Chauvel from Pixabay Friends and Things - Music by Brotheration Records from PixabaySound Effects by Send us a text! If you'd like a reply, please leave an email or number Kaylie has written 6 other fictional novels about the lives of cabin crew! Amazon UKAmazon USABarnes and NobleSupport the showThe Red Eye Podcast is written by Kaylie Kay, and produced and narrated by Ally Murphy.To subscribe to the monthly newsletter and keep up to date with news, visit www.theredeyepod.com. Or find us on Facebook, YouTube, TikTok & Instagram @theredeyepod, for behind the scenes stories and those funny short stories that only take a minute or less!If you'd like to support the podcast you can "buy us a beer" and subscribe at https://www.buzzsprout.com/2310053/support, we'd be happy to give you a shout out on our newsletter!Ally Murphy is a former flight attendant, and a British voice over artist based in the USA, visit www.allymurphy.co.ukKaylie Kay is a flight attendant and author based in the UK. You can find more of her work at www.kayliekaywrites.comTo buy The Red Eye's first book click on the following links:Amazon UK Amazon USABarnes and Noble Other E Book Platforms
A competitor could trigger a federal investigation against your company, just by filing a whistleblower complaint about your imports. In this episode, Michael Volkov explores how the Trump Administration is reshaping the enforcement landscape by linking trade compliance and the False Claims Act (FCA) in unprecedented ways. With “trade and customs fraud, including tariff evasion” now a DOJ national priority, companies engaged in international trade face growing legal and reputational risks. A recent Ninth Circuit ruling has only intensified the stakes.You'll hear him discuss:Why DOJ is combining trade enforcement and FCA cases, and what that means for companies that import goods into the U.S.How “reverse false claims” work in the trade context, and why import misclassification, undervaluation, or incorrect country-of-origin declarations are now high-risk areas.Recent high-dollar settlements - including $45 million in one case - where companies paid the price for customs fraud violations.The significance of the Ninth Circuit's decision in Island Industries v. Sigma Corp., which confirmed DOJ's ability to pursue customs fraud claims under the FCA in federal court.How whistleblowers, including competitors, are using FCA claims as a strategic tool in the marketplace, leading to sealed complaints and increased litigation.What companies should be doing now to evaluate and reinforce their trade compliance programs, from reviewing documentation and broker relationships to training and internal reporting.Why ignoring tariff and duty obligations - or failing to investigate them thoroughly - could be seen as deliberate indifference, exposing companies to both civil and criminal liability.ResourcesMichael Volkov on LinkedIn | TwitterThe Volkov Law Group
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training A surprise $10K tax bill nearly knocked Pete Kleinjan off course—but he learned that trusting experts, keeping perspective, and staying outcome-focused is what turns agency chaos into long-term growth. If you're facing curveballs, this episode is your mindset reset. What You'll Learn Why SEO isn't what you sell, it's what it gets your clients. The tax mistake that cost $10K (and what Pete did right). How to lead through chaos with perspective, not panic. Why timeless principles beat trendy tactics every time. How realness (not AI avatars) builds lasting trust. Key Takeaways Clients buy outcomes, not SEO jargon: Sell the lakehouse dream, not the traffic report. Tax mistakes can kill momentum. Hire experts early: A $10K bill could've derailed everything, but Pete owned it and leveled up his support team. Stay resilient when the storm hits: Business will test you. What keeps you going is clarity, not hustle. Tools change, principles don't: Focus on client results, clear communication, and solving problems—not shiny new platforms. Authenticity wins: Forget perfect video. Scrappy, honest content builds trust that converts. Sell what they need, not what you want to deliver: Pete got a client for life by solving a $0 “do not index” issue. That's value. What's the most unexpected challenge you've faced as an agency owner? How did you handle it when things went sideways? Agency life is full of curveballs, and the only way to keep your business alive is by maintaining perspective and resilience when the unexpected hits. Today's featured guest once thought he would lose all the progress he'd made with his agency when the state hit him with a surprise $10K sales tax bill he didn't even know existed. But now, he looks back and laughs, recognizing that getting through it came down to trusting the right professionals and staying the course. He firmly believes that keeping your business afloat for the long haul means remembering why clients hire you in the first place — and that focusing on the outcomes that matter is what builds trust and closes deals. Pete Kleinjan is the founder and owner of Tiger29, an SEO agency that helps local small businesses achieve their sales goals. His agency isn't a sprawling team of 50; it's a small, sharp crew focused on what small business clients actually care about: more phone calls, more leads, more sales. In this episode, we'll discuss: The real reason clients want SEO. A lesson on team + preparedness. Perspective & resilience when things go sideways. Why you should focus on what won't change. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. The Real Reason Clients Want SEO (And Why We Overcomplicate It) Pete's first job right out of college was doing credit card collection. It was awful but it trained him in being on the phone multiple hours a day having difficult conversations, which led to his next job selling wheelchair-accessible vans. As a salesperson, he quickly realized the key to more sales wasn't grinding harder—it was getting more qualified leads. After he communicated his drive to help bring in more leads, the company's developer threw him a Wikipedia link to SEO, and Pete dove in, learned FTP, and started tweaking pages himself. That hands-on hunger turned into a full-fledged agency by 2009. It's a story he still tells prospects because he knows clients don't want SEO; they want what SEO brings. They want sales, the Cadillac, the lakehouse dream—not rankings or traffic screenshots, and leading with that terminology could just push them away. Pete urges agency owners to remember this because it speaks to what small business owners care about: “How do I get more of the customers I want?” When you lead with jargon, you lose your prospect. Lead with the transformation. The Unexpected $10K Sales Tax Bill (And a Lesson on Team + Preparedness) A couple of years into his agency, Pete received a letter from the state labeled “sales tax review” (not audit, but let's be real—it was an audit). Turns out, in South Dakota, consulting services are taxable, and the state decided local SEO link-building and citation placement fell under “taxable consulting.” This little “surprise” ended with Pete writing a $10,000 check to the state. For a moment, Pete considered fighting it and asked his attorney brother for advice. However, his brother put it in perspective for him: pay the $10K or pay a lawyer to sue and likely have the state fight you all the way to the Supreme Court. It wasn't fun, but it was the best decision for his peace of mind. For him, the big takeaway was: Hire a good bookkeeper and CPA who know your local tax nuances. You don't want to be the expert in tax law, just like your clients shouldn't have to be experts in SEO. Pete chose not to pass that bill back to his clients because it was his mistake, and it would be unfair. But it also taught him to be proactive in areas outside his zone of genius by building a team of experts who handle the boring (but crucial) details. Perspective and Resilience When Things Go Sideways Pete's tax story caused sleepless nights at the time, but looking back, he laughs about it. Because here's the hard truth about agency ownership: Money challenges, curveballs, and “surprise” bills are going to happen. Your ability to weather these storms without spiraling is what separates owners who build sustainable agencies from those who burn out. When you've been in the game long enough, you realize it's never all rainbows, and there's always something around the corner that could trip you up. But when you remember why you're in business—to build a life you love, not just a bigger agency—it becomes easier to shake off setbacks and focus on what matters: your health, your team, your freedom, and your ability to keep moving forward. Focus on What Won't Change In a recent interview, Jeff Bezos was asked about how he thought things would change in five years. His answer was that instead of obsessing over what will change, he prefers focusing on what won't change. No matter what, clients will always want results. They'll always want things on time. They'll always want problems solved by real humans who care. Whether you're using AI, TikTok or any other platform, those core truths will remain. We can often get distracted by tools and trends (AI, new social platforms, “the next algorithm hack”). But the tools in your box will change; your job—to deliver transformation to clients—will not. Build your business around timeless principles like clear communication, trust, and delivering results, and you'll outlast any trend. AI, Avatars, and Authenticity With the coming wave of AI avatars, deepfakes, and synthetic influencers, how should agency owners use these tools while maintaining authenticity? Yes, you could deploy an AI influencer for your agency, especially if you're camera-shy. But as Pete shared, their social media commandment #1 is “it has to be real.” Their scrappy videos may not be as polished as some big agencies, but they convert because they're authentic, quirky, and genuinely helpful. In a future where clients may question if what they see online is real, your authenticity will become your moat. Using AI should amplify your agency's personality, not replace it, so let your realness be your competitive advantage. Selling What Clients Need, Not What You Want to Sell A small business owner struggling for two years with a site that wouldn't show up on Google. Why? A simple “do not index” box was checked in WordPress. Everyone else was trying to pitch her a free “strategy call” (AKA sales call), but Pete charged for an SEO Power Hour, solved her problem immediately, and won her trust. The takeaway for Pete was that it's good he didn't default to “selling a new website” when a client came for SEO. Don't push a service because it's your highest margin offer. Sell what they actually need. When you do, you become their trusted advisor, not another expense they're trying to cut. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
Gabriel Weil from Touro University argues that liability law may be our best tool for governing AI development, offering a framework that can adapt to new technologies without requiring new legislation. The conversation explores how negligence, products liability, and "abnormally dangerous activities" doctrines could incentivize AI developers to properly account for risks to third parties, with liability naturally scaling based on the dangers companies create. They examine concrete scenarios including the Character AI case, voice cloning risks, and coding agents, discussing how responsibility should be shared between model creators, application developers, and end users. Weil's most provocative proposal involves using punitive damages to hold companies accountable not just for actual harms, but for the magnitude of risks they irresponsibly create, potentially making even small incidents existentially costly for major AI companies. Sponsors: Labelbox: Labelbox pairs automation, expert judgment, and reinforcement learning to deliver high-quality training data for cutting-edge AI. Put its data factory to work for you, visit https://labelbox.com Shopify: Shopify powers millions of businesses worldwide, handling 10% of U.S. e-commerce. With hundreds of templates, AI tools for product descriptions, and seamless marketing campaign creation, it's like having a design studio and marketing team in one. Start your $1/month trial today at https://shopify.com/cognitive Oracle Cloud Infrastructure: Oracle Cloud Infrastructure (OCI) is the next-generation cloud that delivers better performance, faster speeds, and significantly lower costs, including up to 50% less for compute, 70% for storage, and 80% for networking. Run any workload, from infrastructure to AI, in a high-availability environment and try OCI for free with zero commitment at https://oracle.com/cognitive NetSuite by Oracle: NetSuite by Oracle is the AI-powered business management suite trusted by over 42,000 businesses, offering a unified platform for accounting, financial management, inventory, and HR. Gain total visibility and control to make quick decisions and automate everyday tasks—download the free ebook, Navigating Global Trade: Three Insights for Leaders, at https://netsuite.com/cognitive PRODUCED BY: https://aipodcast.ing CHAPTERS: (00:00) About the Episode (06:01) Introduction and Overview (07:06) Liability Law Basics (Part 1) (18:16) Sponsors: Labelbox | Shopify (21:40) Liability Law Basics (Part 2) (27:44) Industry Standards Framework (Part 1) (39:30) Sponsors: Oracle Cloud Infrastructure | NetSuite by Oracle (42:03) Industry Standards Framework (Part 2) (42:08) Character AI Case (51:23) Coding Agent Scenarios (01:06:50) Deepfakes and Attribution (01:17:07) Biorisk and Catastrophic (01:36:24) State Level Legislation (01:43:24) Private Governance Comparison (01:59:54) Policy Implementation Choices (02:08:07) China and PIBS (02:13:50) Outro
Independent investigative journalism, broadcasting, trouble-making and muckraking with Brad Friedman of BradBlog.com
We break down the critical legal updates in the real estate industry. Ed Zorn, VP and General Counsel for CRMLS, reveals why the Burnett appeal is weak and how it won't derail new industry standards. We also dissect the Zillow vs. Compass lawsuit, expose the fallacies of "private listings," and warn agents about potential liability. Understand the urgent shift towards consumer-centric models and learn how to protect your clients in a rapidly evolving market. This episode delivers essential insights for every agent and broker. links mentioned in the show: Ep 140 https://youtu.be/p4kiwl2A_nI EP 133 https://youtu.be/mg3A9YYkYec Connect with Ed on LinkedIn. You asked for it. We delivered. Check out our new merch! https://merch.realestateinsidersunfiltered.com/ Follow Real Estate Insiders Unfiltered Podcast on Instagram - YouTube - Facebook - TikTok. Visit us online at realestateinsidersunfiltered.com. Link to Facebook Page: https://www.facebook.com/RealEstateInsidersUnfiltered Link to Instagram Page: https://www.instagram.com/realestateinsiderspod/ Link to YouTube Page: https://www.youtube.com/@RealEstateInsidersUnfiltered Link to TikTok Page: https://www.tiktok.com/@realestateinsiderspod Link to website: https://realestateinsidersunfiltered.com This podcast is produced by Two Brothers Creative. https://twobrotherscreative.com/contact/
The focus is on production medicine claims this week in our common claims miniseries in collaboration with AVMA Trust. Trust veterinarian Dr. Nina Mouledous shares the top three production medicine claims and different ways to navigate these situations. These include chute/alley injuries, herd losses, and product loss. It is a great conversation with a lot of helpful tips and insights.Thank you to our podcast partner, NVA General Practice, a community of 1,000 neighborhood veterinary clinics across the U.S. and Canada. Learn how NVA invests in your career journey at https://GP.NVA.com. Remember, we want to hear from you! Please be sure to subscribe to our feed on Apple Podcasts and leave us a rating and review. You can also contact us at MVLpodcast@avma.orgFollow us on social media @AVMAVets #MyVetLife #MVLPodcast
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Running an agency can feel like chaos on repeat—clients, team stress, and no clear direction. You're not alone. Today's featured guest has built and sold a $3M+ agency, kept employee turnover under 5%, and is now launching a focused, values-driven agency built to thrive in today's market. He shares some hard-won lessons on building a culture your team will never want to leave, attracting clients who respect your expertise, and creating the clarity and focus you need to scale without burning out. If you're an agency owner who's tired of the chaos and wants a clearer, saner path forward, this conversation will give you a roadmap worth following. Colin Hetherington is the founder of the newly minted Common Good in Dublin, but he's no rookie. Before that, he co-founded Zoo Digital, growing it past $3M a year before it was acquired, and even earlier, he pitched and built agency.com's Dublin presence when Ireland barely had broadband. After building and scaling agency.com Ireland, Colin and two colleagues grabbed coffee after a client meeting and decided, “There's a better way to do this.” It wasn't a grand plan with a 50-slide deck. It was a hunch—and a leap of faith. In this episode, we'll discuss: Why he believes in taking the leap before you're ready. Build systems or burn out. How to keep turnover at less than 5%. Why focus is the ultimate power move. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Look for the Venn Diagram Sweet Spot Colin's first experience in digital marketing came when he worked for an agency in San Francisco back in 1999. At iTraffic, subsequently taken over by Agency.com, he learned about what was called at the time ‘internet advertising', and five years later he pitched the idea of setting up Agency.com in Dublin. Their developing edge was putting strategy, creative, and technology under one roof at a time when agencies treated digital as an afterthought. That unique combination allowed them to win big clients like the National Lottery and the Irish Tourism Board with a tiny seven-person team. In just two years, they went from zero to driving 12% of the group's revenue and Colin and his partners felt ready to grow their own business. Hitting Their Stride with Innovation Zoo launched in 2008, right before the Great Recession and right as businesses started pulling back and budgets evaporated. However, they were able to adapt by winning some solid clients and partnering quietly behind the scenes with agencies that couldn't handle digital in-house. They found scrappy ways to deliver big ideas on smaller budgets, often using student illustrators or leaner production. By 2015, they'd grown the team to fourteen people and were hitting their stride with their original formula of combining strategy, creative, and technology under one roof that led them to work with big names like Redbull. After bringing innovation to countless brand events, Colin's agency started focusing on UX and got an important partnership with one of the largest banks in Ireland. While not every flashy innovation won new business immediately, it got them on pitch lists and made their team proud. Hiring Before You're Ready Colin's hiring strategy has always been taking leaps of faith. Instead of hiring one by one, they'd hire in threes or fours—betting on themselves to fill the pipeline. This was even back when they couldn't forecast beyond five months. For Colin, there was no use in debating and agonizing over these leaps for weeks when the team was already stretched for 1–2 months straight. Playing too small can be riskier than making bold, smart bets and, as they learned over time, taking those leaps of faith paid off every time. Every time they made that leap, the new team members were busy almost immediately. Build Systems or Burn Out On the other hand, Colin was not as quick to scale processes as they grew the team, which resulted in many projects being delayed and clients rightly unhappy about the situation. At one point, Colin was heading to a client meeting with that sick-to-your-stomach feeling that they were about to get fired for missing deadlines. They didn't get fired, but the client laid it out: “We love you, but can you ever deliver on time?” That wake-up call pushed Colin to bring in operations help, implement systems, and build scalable processes so they could grow without chaos. This next step also required them to admit they just weren't great project managers and needed outside help to build the foundations to grow the business. Culture Is What You Live, Not What You Write Colin managed to keep his agency's employee turnover at less than 5% by putting a heavy focus on culture while he was at Zoo. It's easy to slap a “values” page on your agency's website. He understood that reducing churn meant reducing time spent on getting people up to speed, for instance, but he also understood that culture isn't what you write down—it's what you live. For Colin, it all came down to leadership and how the leadership team delivers culture. For starters, they treated people like adults, trusting their team to own their work without micromanagement, and recognizing that work is just one part of life. When hard times hit, like during COVID, Colin and his partners were transparent. They had to temporarily reduce salaries but promised to pay it back when the storm cleared—and they did. That act of integrity built trust in a way no ping-pong table or Slack emoji ever could. Your Values Attract the Right Clients (and Repel the Wrong Ones) If you've ever worked with a nightmare client—the kind who demands everything yesterday, disrespects your team, and thinks paying your invoice is a license to treat you like dirt—yyou know the toll it takes on your team and energy. On this, Jason and Colin agree: it's better to walk away. Colin has learned that sharing the unspoken values you hold as a team don't just keep your culture healthy; they also shape the clients you attract. The best, longest-lasting client relationships he had were with organizations that shared similar values around respect, partnership, and clear communication. As to the nightmare clients? Those relationships were doomed from day one because the values were out of sync. Focus Is the Ultimate Power Move After selling Zoo, Colin is launching his new agency, Common Good, with one big lesson in mind: Focus beats everything. Instead of being a generalist, Colin is zeroing in on serving state and civil service organizations in Ireland. He believes these organizations are doing important work that deserves to be communicated well—and that clear positioning will set them apart in a market where every agency says the same thing about their “process, portfolio, and people.” What's more, Colin isn't trying to build another 60-person agency. He's embracing the shift in the market toward lean, senior teams that can deliver high-quality work without unnecessary bloat. If you're still in the grind of your first agency, it's normal not to have perfect clarity yet. You have to try things, learn what drains your energy, and double down on what gives you energy. The sooner you build reflection time into your schedule, the sooner you'll find your agency's true direction. It may be hard to take the time to really think about these things. The day-to-day of running an agency can drown you in Slack messages, client calls, and fires to put out. But stepping back—even for a few hours each week—to reflect on where you're going and why can be the difference between a business that drifts and one that thrives. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
Maurie's disastrous teleprompter moment resurfaces—did he ever get better? The team reflects on their TV dreams and worst on-air moments. Plus, which movie makes each of them cry every time? Later, Roz shares his top tips for making pizza at home, and we answer: Would you ever take the law into your own hands? From burnt lawns to the office upgrade wish list and who's the biggest liability on the show—nothing is off limits in this week's Deep Dive.
This week, we're examining the Federal Trade Commission's (FTC's) stance on a federal non-compete ban, the expansive changes introduced by Florida's Contracts Honoring Opportunity, Investment, Confidentiality, and Economic Growth (CHOICE) Act, and a pivotal ruling by the Supreme Court of the United States (SCOTUS) on pension withdrawal liabilities. FTC Delays Decision on Non-Compete Rule The FTC requested an additional 60 days to decide if it will continue defending the non-compete ban, suggesting the rule may soon be withdrawn. Florida CHOICE Act Expands Non-Competes Florida's new CHOICE Act now allows non-compete agreements for covered employees to span up to four years, doubling the previous limit. The law also simplifies the process for employers to secure injunctive relief, making Florida one of the most employer-friendly states. SCOTUS to Rule on Pension Withdrawal Liability SCOTUS will decide how pension withdrawal costs are calculated, which could mean significant financial changes for employers. - Download our Wage & Hour Guide for Employers app: https://www.ebglaw.com/wage-hour-guide-for-employers-app. Visit our site for this week's Other Highlights and links: https://www.ebglaw.com/eltw397 Subscribe to #WorkforceWednesday: https://www.ebglaw.com/eltw-subscribe Visit http://www.EmploymentLawThisWeek.com This podcast is presented by Epstein Becker & Green, P.C. All rights are reserved. This audio recording includes information about legal issues and legal developments. Such materials are for informational purposes only and may not reflect the most current legal developments. These informational materials are not intended, and should not be taken, as legal advice on any particular set of facts or circumstances, and these materials are not a substitute for the advice of competent counsel. The content reflects the personal views and opinions of the participants. No attorney-client relationship has been created by this audio recording. This audio recording may be considered attorney advertising in some jurisdictions under the applicable law and ethical rules. The determination of the need for legal services and the choice of a lawyer are extremely important decisions and should not be based solely upon advertisements or self-proclaimed expertise. No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers.
In Part 2 of this impactful DroneCast conversation, host Joe Kearns continues the discussion with Greg Reverdiau, co-founder of the Pilot Institute, diving deeper into the human side of public safety drone operations. Greg unpacks the importance of building a proactive safety culture, training for beyond visual line of sight (BVLOS) operations, and preparing teams for the integration of advanced sensors and future technologies. This episode equips public safety drone leaders with strategies to foster resilience, decision-making under pressure, and long-term program success in an evolving regulatory landscape.
This is a replay of an episode that originally aired on March 19, 2024. An insured's detached garage burns down in a covered lightning strike, and somehow it's not covered just because of a little side hustle? The PLRB crew hunt for coverage and find what the insurer can pay out on when an insured rents out their property without updating their insurance company. Notable Timestamps [ 00:17 ] - The insured remodeled their detached garage for use as an AirBNB rental, but never notified their insurer. The garage burned down, and the insured files a claim for the property damage, contents, and nearby oak tree that also burned down. [ 02:40 ] - This scenario's policy explicity does not cover structures “held for rental”, so this clause would apply even though no guests were present on the date of loss. [ 05:50 ] - The contents would likely be covered as long as the detached garage is not considered an “apartment.” [ 07:42 ] - However, the Special Limit of Liability would limit that contents recovery to $3,000 under this policy. [ 08:04 ] - AirBNB provides a form of coverage which they state is not insurance, but it likely applies only when guests were, at minimum, present. [ 09:52 ] - The oak tree is also covered, but likely limited to $500. [ 11:13 ] - In a variation on the scenario, the group discusses that property of tenants would likely not be covered. [ 13:26 ] - Fair rental value coverage only applies to covered losses. [ 14:50 ] - Clauses on “homesharing activities” are more frequently appearing in newer forms. [ 16:30 ] - Tim provides a recap of the scenario and the points above. Your PLRB Resources Adjuster Resource Sheet on Home Sharing Issues for Property Adjusters - https://search.plrb.org/?dn=72175&src=gsa Highlights of 2022 Revisions TO Section I ISO Homeowners Form - https://search.plrb.org/?dn=87749&src=gsa Coverage Question on “Home Sharing Endorsement Would Not Apply Where Tenant Rented Garage For More Than 30 Days” - https://search.plrb.org/?dn=77494&src=gsa Webinar on “Homeowners Liability Coverage: Current Trends” - https://www.plrb.org/distlearn/webinars/vplayer.cfm?vid=w0086 Employees of member companies also have access to a searchable legal database, hundreds of hours of video trainings, building code materials, weather data, and even the ability to have your coverage questions answered by our team of attorneys (https://www.plrb.org/container.cfm?conlink=sec/cq/default.cfm) at no additional charge to you or your company. Subscribe to this Podcast Your Podcast App - Please subscribe and rate us on your favorite podcast app YouTube - Please like and subscribe at @plrb LinkedIN - Please follow at “Property and Liability Resource Bureau” Send us your Scenario! Please reach out to us with your scenario! This could be your “adjuster story” sharing a situation from your claims experience, or a burning question you would like the team to answer. In any case, please omit any personal information as we will anonymize your story before we share. Just reach out to scenario@plrb.org. Legal Information The views and opinions expressed in this resource are those of the individual speaker and not necessarily those of the Property & Liability Resource Bureau (PLRB), its membership, or any organization with which the presenter is employed or affiliated. The information, ideas, and opinions are presented as information only and not as legal advice or offers of representation. Individual policy language and state laws vary, and listeners should rely on guidance from their companies and counsel as appropriate. Music: “Piece of Future” by Keyframe_Audio. Pixabay. Pixabay License. Font: Metropolis by Chris Simpson. SIL OFL 1.1. Icons: FontAwesome (SIL OFL 1.1) and Noun Project (royalty-free licenses purchased via subscription). Sound Effects: Pixabay (Pixabay License) and Freesound.org (CC0). https://thenounproject.com/icon/garage-6216862/ https://fontawesome.com/icons/bolt-lightning?f=classic&s=solid
The Bar Exam Toolbox Podcast: Pass the Bar Exam with Less Stress
Welcome back to the Bar Exam Toolbox podcast! This episode is the final in our Torts trilogy, where we're summarizing the topics from Torts we've covered in our "Listen and Learn" series. Today we're talking about strict liability and vicarious liability, and we review the key defenses - assumption of risk and comparative negligence. In this episode, we discuss: Strict products liability of manufacturers and sellers Vicarious liability, or when one person becomes legally responsible for the torts of another Defenses in liability cases An attack plan for answering liability questions on the bar exam Resources: Private Bar Exam Tutoring (https://barexamtoolbox.com/private-bar-exam-tutoring/) Podcast Episode 131: Listen and Learn – Strict Products Liability (https://barexamtoolbox.com/podcast-episode-131-listen-and-learn-strict-products-liability/) Podcast Episode 197: Listen and Learn – Vicarious Liability (Torts) (https://barexamtoolbox.com/podcast-episode-197-listen-and-learn-vicarious-liability-torts/) Podcast Episode 107: Listen and Learn – Assumption of Risk (Torts) (https://barexamtoolbox.com/podcast-episode-107-listen-and-learn-assumption-of-risk-torts/) Download the Transcript (https://barexamtoolbox.com/episode-319-spotlight-on-torts-part-3-strict-and-vicarious-liability/) If you enjoy the podcast, we'd love a nice review and/or rating on Apple Podcasts (https://itunes.apple.com/us/podcast/bar-exam-toolbox-podcast-pass-bar-exam-less-stress/id1370651486) or your favorite listening app. And feel free to reach out to us directly. You can always reach us via the contact form on the Bar Exam Toolbox website (https://barexamtoolbox.com/contact-us/). Finally, if you don't want to miss anything, you can sign up for podcast updates (https://barexamtoolbox.com/get-bar-exam-toolbox-podcast-updates/)! Thanks for listening! Alison & Lee
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Buying another agency sounds like a shortcut to scale — but if you skip the wrong step or miss the wrong promise, you might inherit more problems than profit. But how do you actually approach due diligence to ensure a seamless, profitable acquisition? Today's featured guest learned these lessons the hard way. What started as a promising deal quickly revealed cracks, forcing him and his partner to navigate unexpected challenges to pull the agency through. In the process, he discovered the key questions you must ask before buying another agency and the hidden details that can make or break your investment. If you're an agency owner thinking about using acquisitions as a growth strategy, today's conversation will equip you with real-world insights to avoid costly mistakes and set your agency up for a smoother, successful expansion. Matt Marchetta is an agency owner with two decades of experience who recounts his journey in the industry, from starting his first web design business in high school to pivoting into e-commerce and ultimately becoming a digital nomad. He teamed up with a partner to acquire Growth Labs, a lead generation shop focused on outbound. He goes over some of the challenges and crucial lessons learned during the acquisition process, particularly concerning due diligence, unforeseen client guarantees, and the original owner's significant personal brand influence on the agency's client base. In this episode, we'll discuss: Why buy another agency in the first place? Due diligence traps that cost real money. The ROI guarantee that almost blew up the deal. 4 questions you must ask before your next acquisition Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. From Solo Hustle to Ecom Growth Machine Matt started his agency journey as a kid who just wanted to work for himself and quickly learned the hard way—like many do—that running a business isn't just about being good at the work, it's about learning the business of business. It's a time he remembers fondly as a great foundation for his business education. He pivoted early from generalist design and dev work into e-commerce, riding that wave as it grew. Over time, he layered in Facebook ads, video production, and photography to support product marketing for his clients. And while many were stuck in offices, Matt was ahead of the curve, running remote from day one, carving out a lifestyle business that let him travel, stay flexible, and keep agency life fun. In fact, he never thought seriously about the possibility of selling his agency, since it's something he really enjoys doing and didn't think he'd ever get an offer that would compare to what he thinks it's worth. Why Buy an Agency? So why would a guy who loves the freedom of his own agency buy another one? Simple: leverage and evolution. Matt and his current business partner decided it was time to level up their respective agencies. They were both tired of being generalists and saw an opportunity to specialize, automate, and potentially transition out of day-to-day client grind by acquiring a business with the right foundation. They didn't go hunting for a big fish they couldn't afford. Instead, they targeted a sub-seven-figure agency they could buy at a fair multiple, with the goal of systemizing and growing it. Enter Growth Labs, an outbound lead gen agency specializing in cold email marketing. What They Looked For Before the Purchase Matt and his partner moved fast but smart: Profit and Loss: They dug into five years of P&Ls, noticing the typical COVID spike, post-spike drop, and finally profitability as the owner prepared to sell. Adbacks Reality Check: The books had plenty of “personal expenses” that, once removed, showed a clearer, stronger profit picture. Pipeline and Clients: They signed an NDA to peek at client lists, learning that the agency's lead gen often came from the owner's personal brand and reputation—great for credibility, but also something they'd need to replace with systems. Recurring vs. One-Off: They checked churn, recurring revenue, and how the business handled its leads and delivery so they wouldn't be buying a leaky bucket. Fast Close, Strategic Future In true operator fashion, Matt and his partner put in an offer quickly (about three weeks after initial discussions) and agreed on a 1.3x EBITDA multiple. They wanted the former owner to stick around for a transition period, ensuring continuity while they layered in their own systems and strategic direction. Everything looked clean. The seller had a strong personal brand. The books checked out (after adbacks). The plan was clear: earnout over three years, phased transition, and keep the seller involved for 12 months to ensure smooth client handoff and he agreed to do it. Then the cracks appeared. The ROI Guarantee Bomb While poking around Slack before the official handover, Matt found discussions about an ROI guarantee with a disgruntled client. The seller brushed it off as a “Horoszi-level mistake from years back.” No big deal, right? Wrong. Turns out, most new client contracts still included these ROI guarantees—often unwritten, often unenforceable, and often unrealistic. Combine that with underperforming cold email campaigns, and you have a recipe for churn, complaints, and a legal minefield. What was supposed to be a 2-month campaign turned into 12-month obligations with clients expecting a magical ROI that the agency couldn't verify, let alone control. 4 Lessons Matt Learned (So You Don't Have to) In hindsight, Matt admits they moved too fast. A few weeks wasn't enough because due diligence should take longer than you think. His advice for agency owners is not to feel pressured—take the time to ask uncomfortable questions and look for patterns and keep these 4 aspects in mind: Don't just check contracts. Check promises. Matt discovered clients were sticking around for the wrong reasons—and the wrong terms—due to handshake promises that should've been flagged during due diligence. Thoroughly analyze client data and churn patterns. Analyze the available metrics to determine whether or not clients are actually reaching goals. In his case, Matt found that using AI would've helped him uncover that consistent MRR masked a perfect churn pattern: lose three clients, gain three clients, every month. AI could've shown these patterns in minutes. Expect that when the seller leaves, 80-90% of their lead gen leaves with them. If the agency's pipeline depends on the owner's personal brand, you need a plan to replace that before you wire funds. Dig deeper into why the seller is selling—and why they started. Was the agency a real business solving a real need, or just a personal brand ATM for the founder? That origin story tells you how the business was run and what baggage you're buying. The Silver Lining Was it all doom and gloom? Nope. Matt discovered that despite the outdated “spray and pray” cold email approach, the agency's foundations were solid: a capable team, strong email infrastructure, and processes that could be upgraded with AI personalization and scalable systems. Instead of throwing in the towel, Matt is now rebuilding Growth Labs into a smarter, tech-enabled lead-gen agency aligned with the future, not the past. And despite the headaches, Matt and his business partner are still hungry for more acquisitions, now with clear systems and smarter questions in hand. They're even considering rolling up a group of specialist agencies as their next move. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
In this Scaling Laws Academy "class," Kevin Frazier, the AI Innovation and Law Fellow at Texas Law and a Senior Editor at Lawfare, speaks with Eugene Volokh, a Senior Fellow at the Hoover Institution and long-time professor of law at UCLA, on libel in the AI context. The two dive into Volokh's paper, “Large Libel Models? Liability for AI Output.” Extra credit for those who give it a full read and explore some of the "homework" below:“Beyond Section 230: Principles for AI Governance,” 138 Harv. L. Rev. 1657 (2025)“When Artificial Agents Lie, Defame, and Defraud, Who Is to Blame?,” Stanford HAI (2021)Find Scaling Laws on the Lawfare website, and subscribe to never miss an episode.To receive ad-free podcasts, become a Lawfare Material Supporter at www.patreon.com/lawfare. You can also support Lawfare by making a one-time donation at https://givebutter.com/lawfare-institute.Support this show http://supporter.acast.com/lawfare. Hosted on Acast. See acast.com/privacy for more information.
We talk a lot about music as healing. But we don't always talk about how long it can take to even begin that healing. Or how fear can sit in the body like a bruise for years — until something shifts. Until you decide you're ready to tell the truth.Kat Button was supposed to release her first single 17 years ago. But fear is its own kind of delay — one that doesn't always look like resistance. Sometimes it looks like silence. Like waiting for the world to feel safer than it is. Like believing your story is too much to share.Now, she's not only released two back-to-back singles about her mental health journey, but she's on the verge of putting out her debut album, Refocus, a sonic journal of OCD, anxiety, ADHD, low self-worth, therapy, burnout, and hope.Before our conversation, I reflect on “Liability” by Lorde — that devastating, gentle hymn for anyone who's ever been told they're “too much,” and believed it. I've felt that shame in my chest. Kat has too. And yet, here we are — making something beautiful out of the very thing we once tried to hide.This episode holds:* The long pause between wanting to be heard and actually speaking* How intrusive thoughts and diagnoses shaped Kat's music and identity* What it's like to write and release when the wounds are still fresh — and why she's no longer afraid* How she supports young people through anxiety and low self-worth using music* The honest, non-linear story of healing — and what it means to come back to yourselfThis one is for anyone who's been waiting to begin again.About Kat:Kat Button is a songwriter, educator, and advocate for mental health whose music helps make the hard things speakable. Her debut album Refocus (out this fall) is a raw, hopeful collection of songs tracing her journey through OCD, ADHD, and the long road back to self-trust. You can find her on Instagram at @katbutton_songwriter.If this story gave you something real:Send it to someone who needs a little courage.Or better yet—send them a song.Mentions & Links:* Follow Kat: @katbutton_songwriter* Theme song by: Lincoln Parish* Featured song reflection: “Liability” by Lorde* Subscribe to the show: comebacktoearth.substack.com Get full access to Come Back To Earth at comebacktoearth.substack.com/subscribe
And Professor Heather Varanini has brought us our next question as we study for the Bar Exam! If you'd like to play along with T3BE, here's what to do: hop on Bluesky, follow Openargs, find the post that has this episode, and quote it with your answer! Or, go to our Subreddit and look for the appropriate T3BE posting. Or best of all, become a patron at patreon.com/law and play there! Check out the OA Linktree for all the places to go and things to do! To support the show (and lose the ads!), please pledge at patreon.com/law!
The focus is on equine claims this week in our common claims miniseries in collaboration with AVMA Trust. Trust veterinarian and former equine practitioner Dr. Nina Mouledous shares the top three equine claims and different ways to navigate these situations. These include pre-purchase exams, injection complications, and rectal exams. It is a great conversation with a lot of helpful tips and insights.Thank you to our podcast partner, NVA General Practice, a community of 1,000 neighborhood veterinary clinics across the U.S. and Canada. Learn how NVA invests in your career journey at https://GP.NVA.com. Remember we want to hear from you! Please be sure to subscribe to our feed on Apple Podcasts and leave us a rating and review. You can also contact us at MVLpodcast@avma.orgFollow us on social media @AVMAVets #MyVetLife #MVLPodcast
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training We've been talking about AI on this podcast for years — not just as the next shiny tool, but as the biggest shift agencies will face this decade. Yet most agencies still haven't done more than dabble. Meanwhile, their competitors (or even their clients) are using AI to move faster, make sharper decisions, and drive results that leave everyone else scrambling to catch up. If you're still on the sidelines, you're already behind. Today's guest is clear about the game-changing role of AI in the agency world. He argues it's not just about making your shop more efficient — it's about driving better client results, delivering faster, deeper insights, and adding to your bottom line. Agencies that fail to embrace AI risk being outpaced by clients who bring it in-house or by competitors already using it to gain an edge. To stay competitive, you have to take a forward-thinking approach that uses AI to scale operations, increase client value, and keep your best people. Phil Parrish is the co-founder & President of PrograMetrix, a boutique programmatic advertising agency that also crushes it in paid search and paid social. Celebrating their 10-year anniversary this past April, Phil's team has stayed nimble, focused, and mighty — helping clients dominate their digital paid media while driving real, measurable results. He'll discuss his vision on AI, how he's using it as a multiplier, and why that are not already adapting their processes to include this technology, will be exposed. In this episode, we'll discuss: Navigating pipeline churn anxiety. Delivering quick wins with AI. Why agencies that don't adapt will get exposed. Focus on the wins, not just the tasks. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Betting on Yourself (And Getting Clients to Bet on You Too) Phil didn't stumble into agency ownership by accident, but he didn't overcomplicate it either. He built strong client relationships over the years, recognized the moment when he thought, “I can do what this company does — why not do it for myself?” and took the leap. With clients ready to follow, he launched PrograMetrix and started generating revenue quickly, sidestepping much of the risk that keeps many would-be agency owners stuck. The takeaway? If you've built trust and consistently delivered, clients will follow when you launch your own shop. Relationships and results are your best startup capital. Navigating Uncertainty Without Panic Every agency owner hits moments of chaos—those “Are we going under?” nightmares that keep you up at 3 AM. So far, Phil's journey hasn't quite hit the “we can't make payroll” panic, but pipeline uncertainty and client churn anxiety were very real, especially during COVID-19. Ironically, the pandemic ended up being a huge growth driver. As trade shows and in-person events vanished, clients who were spending six figures on live events had to redeploy budgets digitally. PrograMetrix was perfectly positioned to catch that wave. “You've got to have a good business plan, offer strategic value, make smart bets, and stay laser-focused when your back's against the wall.” It's a solid reminder: when chaos hits, the cream rises. The agencies that pivot fast come out stronger. AI: Beyond Social Posts and Rocket Emojis Let's get real: most agencies are looking at AI like it's a shortcut to crank out social posts and blog content (and yes, that's part of it). But Phil's approach is a level above—he's integrating AI deeply into PrograMetrix's operations to enhance speed, insights, and performance, not just save a few hours per week. In his view, agencies that have depended on time as their inventory and work on the basis that the more time they can utilize the more revenue they can drive will struggle unless they modernize operations using AI. For its part, Phil's agency is building a proprietary product using a licensed data warehouse, pulling data from all their platforms (The Trade Desk, Meta, Google, TikTok, LinkedIn, etc.), and using AI to run advanced queries and develop unique optimization techniques. The end goal would be to deliver faster, clearer, and more impactful insights that clients can't get by simply logging into their ad accounts. The bottom line: If your agency isn't embedding AI into how you operate and deliver, not just as a tool to “save time,” clients will either bring it in-house or go with an agency that does. The market is moving, and speed and value are non-negotiables if you want to win and retain serious clients. Delivering Quick Wins and Story-Driven Insights Mid-market and enterprise clients dropping six to seven figures on ad spend need to feel your authority and your velocity from day one. They need to breathe easier knowing your agency has it handled, and they need to see progress fast, or they'll be out. Using AI, Phil's agency uncovers insights like: Path to conversion (impressions and touchpoints before a sale) Channel impact across the funnel Audience segment insights Messaging that drives real ROI They're not just sending reports but turning complex data into actionable stories for their clients. If you're still measuring your agency's success by how much time you can bill rather than how much impact you can deliver, it's time to rethink your model before your clients rethink you. Why Agencies That Don't Adapt Will Get Exposed Look, AI isn't going to wipe out agencies. But it will wipe out agencies that are stuck operating like it's 2015, coasting on outdated processes, and sending the same recycled reports clients can pull themselves. AI is like the giant scoreboard in baseball, showing every advanced stat in real-time. Agencies that are half-assing delivery can't hide anymore. If you're running bad ads, AI will show your client you suck, and you'll get fired. (Like the agency I just fired.) AI won't kill the agency model, but it will expose agencies not using best-of-breed tools to deliver value faster. AI as a Multiplier, Not a Threat — and Saves Him $200K Phil is using AI as a force multiplier to: Deliver faster, clearer insights for clients Optimize campaigns for even a 2-3% lift that compounds over time And they're doing this without having to invest in new talent at the rate they otherwise would have. As Phil says, “if we can skip hiring one or two traders, that's a $200K swing to the bottom line.” And it's not because he doesn't value his team—he's investing in making his team better. AI helps smart people do better work, get better results, and actually enjoy their jobs. Clients see more value, your agency scales efficiently, and your team sticks around longer, reducing churn and recruitment costs. It's About Buying Wins, Not Just Doing Tasks If you've seen Moneyball, know Billy Beane reinvented baseball by focusing on “getting on base,” not vanity stats. Agencies should think the same way: What are your “get on base” moves that drive client results? Are you outcome-driven and problem-solving, or are you a task rabbit waiting to be replaced by AI? When clients have big challenges, do they come to you first, or are you stuck doing low-value production work? If it's the latter, it's a sign to reposition your agency now. If you don't, you're writing your own exit letter from the industry. Make AI Use Mandatory, Not Optional As an agency leader, it's time to go all-in on integrating AI across all SOPs, not just as an add-on for the leadership team. Why? Because this tech: Makes employees more valuable in the marketplace Makes them happier by removing annoying, low-leverage tasks Keeps your team aligned with your agency's growth goals Before they started using AI prompts to understand how to optimize a campaign or improve performance, their campaign managers were conducting huge Excel exports. Now they can focus on strategy. If you're the only one using AI in your agency, you're toast. You need to lead, train, and require your team to use these tools to become outcome-focused problem solvers rather than task executors. Stop Being Fearful. Start Doing If you're feeling fear around AI, that's normal. But you'll stay scared if you don't start using it. Phil's team didn't wait for a perfect moment; they're actively building, testing, and refining AI use across their delivery and ops. The agencies that will win over the next 3-5 years aren't the ones worrying about AI—they're the ones using it to solve bigger problems faster for their clients. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
What does it take to find the real truth in a high-stakes injury case?In this episode of The Effective Lawyer Podcast, Jack Zinda and Partner Cole Gumm walk through their real-life trial strategies—from confronting corporate negligence to handling disfiguring dog bites and trucking cases involving drug use. They share how expert witnesses, tactical depositions, and deep client trust can uncover the liability others miss.Topics Covered: Tactics for uncovering apartment complex liability in a dog bite case The power of expert witnesses in trucking and pediatric burn injuries How to prepare for trial 90+ days out Tips for mentoring new attorneys and building client trust Mental health and work-life balance as a litigatorListen to learn how small details can lead to big wins.Have a question for Jack? Don't hesitate to reach out!jz@zindalaw.comhttps://www.zdfirm.com/
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Is churn currently a problem with your agency clients? Are you aware of the reasons they decide to leave? It may be time to think hard about your onboarding process, client communication, and generally the ways you're ensuring client satisfaction. The difference often comes down to positioning: are you operating as a trusted advisor or simply completing tasks? Today's special guest knows that agencies that prioritize client satisfaction, embrace accountability, and focus on becoming trusted advisors rather than mere task completers are the ones that create truly loyal clients. As our Agency Scale Specialist, Darby Copenhaver, has closely observed the growth trajectories of numerous mastermind members and constantly communicates with them in their journeys. In this conversation, he and Jason get into the importance of strong communication and transparent onboarding processes to combat buyer's remorse and build trust. They also address the strategic use of AI to enhance efficiency and results, stressing that while AI can automate tasks, human connection and understanding clients' evolving needs remain paramount for long-term partnerships. In this episode, we'll discuss: How to prevent your clients' buyer's remorse. Your onboarding might be the problem. Stop ignoring current clients. Your secret retention weapon: ongoing discovery. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. Why Your Clients Might Not Love You (Even if You're Getting Results) Ever feel like you're crushing it for clients, but then they ghost you or churn unexpectedly? There are several reasons why this could be happening and ways to stop it before it kills your momentum. Here's the truth: buyers remorse sets in immediately after a client signs. It's your job to kill that remorse with rock-solid communication and a frictionless onboarding experience. Most agencies think they're good communicators because they answer emails. But clients want more than tasks checked off. They want to feel seen, understood, and confident they made the right decision. If you're not proactively communicating wins (and misses), or if you let your PMs control the narrative without your oversight, you're setting yourself up for churn, no matter how “good” your delivery is. Your Onboarding Might Be Pushing Clients Away As Jason knows from recent experiences as a client, most agencies' onboarding is just an exhausting homework dump on clients who already told you their goals in the sales calls you recorded. Why are you making them repeat themselves, fill out giant forms, or wait for your scattered follow-ups? Your clients didn't hire you to do more work. They hired you to get results while saving them time. Break your onboarding into clear, easy phases, Reset expectations, Use the data you already have (like call transcripts and AI sorting) to fill in the blanks yourself. If you set clear timelines, communication rhythms, and how success will be measured in that first meeting, you'll position yourself as a trusted advisor, not another vendor barking for “assets” they've already shared. This is what makes clients relieved to work with you instead of stressed. Communication: Simple, But Rarely Done Right It's so important for any business to show that you're trustworthy, and you'll show that by doing what you say you'll do, when you say you'll do it. Too many agencies fail to communicate delays, let tasks slip, and think a monthly dashboard is enough. It's not. Dashboards alone mean nothing to most clients. Some need a quick Loom, some need Slack check-ins, others need a simple “Here's what we did, what's next, and why it matters.” Customizing your communication style shows your clients you're paying attention to them, not just copy-pasting your agency SOPs onto their business. This is how you become a trusted advisor, the person they call with challenges (not just tasks). That's how you become irreplaceable. So, which measures are you implementing at your agency to ensure - not just assume - that you know your clients are happy, not only with the results presented but also the overall experience? Want Clients to Stick Around? Be Human When was the last time you called a client you didn't personally sell or deliver on, just to check in and say, “Hey, I'm the CEO, here's my number if you need anything”? Most agencies never do this, but it's one of the simplest ways to build relationships that survive budget cuts and economic slowdowns. If clients only see you as a transaction, you're the first thing to get cut. If they see you as a partner, they'll fight to keep you. Want to take it further? Fly out and have dinner with your top clients once a year. Exchange stories, show them you care, and watch how your retention and upsells climb. Stop Leaving Money on the Table by Ignoring Current Clients Agencies love to yell, “We need more leads!” But often, your easiest growth is sitting right in front of you. If your clients trust you, they'll come to you with new problems—many of which you can solve or connect them with someone who can. This positions you as a problem solver, not an order taker. Instances like this are a great opportunity to be strategic, guide them, and reinforce how much you value the relationship. Results are awesome, but that value is what will take from being transactional to being a value relationship they'll fight to keep in times of economic uncertainty. Why Ongoing Discovery Is Your Secret Retention Weapon If you're selling to clients you can't grow with, you're setting yourself up for frustration. Too many agencies say “yes” to clients who aren't ready, don't want help, or can't commit to scaling. It's like hiring a personal trainer while refusing to stop eating cake every night. They might pay you, but they won't get results—and they'll blame you when they don't. And what about after you've found the right clients? Darby believes too many agencies forget that discovery isn't just for the sales process. Every client interaction should be a sort of ongoing discovery. Agencies that retain and grow accounts are constantly in ongoing discovery mode. As you bring success to clients their needs will evolve, their businesses shift, and what worked four months ago might be irrelevant today. If you're not in tune with those shifts, your agency becomes stale, and you'll get replaced. A challenge for agency owners: How are you staying aware of what's changing in your clients' businesses? Are you proactively checking in, asking about priorities, and aligning your services to what's happening right now? Or are you stuck on autopilot, delivering what they hired you for while missing what they actually need today? Stay curious, stay in discovery, and you'll stay essential. Communication Clarity: 411 vs. 911 To prevent the typical disconnect when clients are unsure of who to reach out to and for what, Darby and Jason recommend this simple but powerful tactic brought by Agency Mastery member, Travis. He tells clients exactly who to reach out to for “411” (info & updates) vs. “911” (emergencies). This eliminates confusion, speeds up communication, and prevents small issues from turning into big frustrations. And when you mess up—and you will—own it fast. Clients don't want spin or silence. They want the truth — fast. One agency Jason used messed up an ad so badly it was embarrassing, and instead of calling to own it, they hid behind Slack messages. Don't be that agency. Mistakes happen. What matters is how quickly and humanly you fix them. Be Human. Clients Crave It. At the heart of retention and growth is human connection. If your agency relationships feel like sterile transactions, you're replaceable. Clients want to feel seen and understood. If everything you share sounds like sugarcoated wins while their results lag, they'll start doubting you. Long-term, high-value clients come from humanizing your interactions—having real conversations, admitting mistakes, sharing wins, and being upfront about challenges. Clients don't want perfect robots; they want partners they trust. Don't Fear AI - Use It to Win Do clients want their agencies to use AI? Overwhelmingly, yes. They just don't what you to use it just to write articles and create crappy images, brands want their agencies using AI to get better results. According to a survey conducted by Audience Audit, 77% of brands are more likely to hire an agency seen as an AI expert, yet only 32% think their current agency is. This is a massive opportunity. But here's the key: don't use AI as a crutch to replace human strategy. Use it to collect, analyze, and interpret data faster so you can bring clients valuable insights and make micro-adjustments that drive real results. Clients want done-for-you solutions that leverage AI under the hood while preserving a human relationship on the front end. Just remember that clients don't care about your systems, your dashboards, or your internal processes if they don't lead to results. They want outcomes with as little friction as possible. AI can help you cut busywork, speed up insights, and refine strategy—but it's your human understanding and relationship that keeps clients paying, referring, and expanding their contracts. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
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