Education NewsCast - English Edition

This podcast was recorded on the SAP Training and Change forum with Charles Jennings, known to many as a long-time promoter of the 70:20:10 model. Charles introduced the model briefly and its focus on learning through practice, experience or collaboration and discussed its adoption and implementation. This is not a fixed set of rules, but rather a framework. Patterns in adopting the model are due more to organizational culture than in national or industry sector cultures. For example values of openness, high psychological safety, or willingness to change favour adoption of the model. He also shared some tips for practitioners. For example, he suggested creating collaborative experiences such as around peer learning and networking, focusing on learning resources, not training and how to use performance outcomes for measurement of impact such as time-to-performance or actual task completion rather than just measuring ‘learning outputs'. We also talked about digital aspects like electronic performance support, or the the influence of Artificial Intelligence. More, as always, in the Education NewsCast.

Andreas has been an IT and SAP expert for over 2 decades. Currently he serves as Principal Director in the global SAP S/4HANA Cloud Expertise Service team. In the podcast he shares his view on cloud mindset and respective elements like business process standardization, innovation adoption, collaborating in expert communities or the speed of implementing. We talk about assumptions, mis-assumptions and fails in cloud projects – where the biggest fail is to underestimate the human factor. Andreas shares his experience of sound organizational change approaches like the change readiness or cloud mindset assessment, change impact assessment aligned to the fit-to standard workshops as well important values to consider. These are e.g. experimentation and iteration, seeing change as a journey and not a one-time shift and relentless curiosity. Check out the shownotes for further resources - more as always in the EducationNewscast Podcast

After we talked with Bob Mosher, Eva Zauke and Annette Girnstein on strategic and theoretical aspects of performance support and workflow learning we will get more into the details today. In this episode we talk with Kristina Kunad, who is global solution owner of SAP Enable Now – SAPs solution for e-learning, documentation and performance support. Kristina shares how SAP customers in the SAP Ecosystem leverage SAP Enable Now. She provides tips in general for an effective usage, as well as what we can expect from SAP Enable Now in the future. Further resources, her narrative about learning and current learning goals complement this EducaitonNewscast Podcast.

Hannes Aichmayr is an Associate at Brighteye Ventures – the most active first and largest vertical EdTech (Education Technology) Venture Capital firm in Europe. In this episode Hannes describes the different segments and categories of the EdTech market and highlights trends especially in the corporate learning and lifelong learning area. We look into some innovative use cases and exemplary startups e.g. for areas like blue collar or sustainability. Of course we discuss the impact of the current recession, as well as trending topics like generative AI like ChatGPT or AR, VR and the Metaverse. Hannes shares his thoughts on the EdTech ecosystem and he gives tips how and where to keep up to date – check out the shownotes below. More like always in the EducationNewscast podcast.

Annette Girnstein leads global Learning and Training project workstreams at Bayer, Eva Zauke is EVP and Global Head of SAP Enterprise Adoption at SAP. In this episode we look at current strategic challenges to enable employees at Bayer, SAP's customers and in general. And we look where Adoption, Learning and SAP Enable Now specifically help to tackle those challenges. We also talk about future skills, how to increase job satisfaction and enable best performance incl. some concrete examples. “Put employees in their driver seat for their learning, design learning from the learners perspective or winning the present while "shaping the future” are just some of the many reflections both guests share. Find more information including some concrete recommendations in the EducationNewscast Podcast.

Bob Mosher,Chief Learning Evangelist and Co-Founder of APPLY Synergies, is an influential leader in the learning and development industry. In this podcast episode Christoph Haffner and Thomas Jenewein interview Bob on his 5 Moments of Need framework and the Performance Improvement discipline. After an introduction we hear more about the current state of performance improvement. Bob defines key terminology, shares real world examples, and gives 5 actionable tips for moving towards a performance-first mindset and changing the conversation from training to outcomes. More like always in the EducationNewscast Podcast.

Lora and Itumeleng both are fellows of AFRIKA KOMMT! at SAP and actually found out through this podcast where we introduced the program in episode 84. Lora has a background in SAP consulting and recently user enablement, Itumeleng is a chartered accountant and now works on transformation and change in the finance area. Both explain their journeys in how to build up SAP skills and expertise and why change management and user enablement is key for the digital transformation. We also look at success factors and tips and beyond technology how learning and education can drive personal and economic growth. More like always in the EducationNewscast.

Steven Hunt is Chief Expert at SAP for Technology and Work, author, podcaster and like Thomas also an Industry and Organizational Psychologist. We discuss why hiring and developing for potential is becoming more important due to growing talent scarcity and the digital transformation of jobs, and how this impacts job design, recruiting practices and development methods. We explore the need to more closely integrate recruiting and development recognizing that who a company hires depends on how they will be developed. And look at the challenges this can create for hiring managers and HR practitioners. More as always in the EducationNewscast Podcast.

Dr. Hora Tjitra is Founder and Managing Partner of Tjitra and Associates - consulting clients in Management Development, Culture, Talent and Change. He also used to be a Professor at Zhejiang University, China for Organizational Psychology (2004 - 2014). In this episode he shares his view on the digital transformation as well as an EFMD award winning Top Talent Development program in Indonesia with interesting elements like 360-SpeakerViews, 1:1 onboarding, peer-coaching or Whats-app groups. With Thomas and Christoph he reflects on the intercultural differences of learning in Indonesia, China and Europe and also what HR Professionals need to remind in international learning programs. The lessons-learned he shares are valuable for all learning professionals, like how to get the learners attention or why giving inputs with several cameras and standing up makes sense. Find out more like always in the EducationNewscast Podcast.

In this podcast Sophie Hartman, Program Manager of the DSAG-Academy, Simon Dückert - founder of Cogneon Academy and LernOS Community Initiator, and Thomas Jenewein from SAP Training are interviewed by Christoph Haffner. In this podcast we take a general look on a new self-organized peer-learning format and share interesting information about the “what, why and how”. Further, we introduce the “Experience.Circle.Learning.” program for the SAP ecosystems including SAP customers, SAP partners and SAP employees. With topic-specific learning guides on Getting Things Done, Diversity and Inclusion as well as Sketchnoting, small learning groups (circles consisting of 5 people) meet for a joint learning journey from September to December 2021. Besides improving personal productivity and strengthening the competence of self-directed learning everyone can work during the 12 weeks of the Learning Circle Experience on important lifelong learning skills and increase their network. In the podcast you hear more about the general learning approach and the cost-free program.

Christoph Haffner met with Mike Pfeiffer – founder and CEO of Cloudskills.io and host of the Cloudskills.fm podcast. They talk about the importance of cloud technology skills and why they really matter in today's more and more digitized world. Mike is a certified and experienced cloud expert, consultant and trainer and shares with us his definition of cloud, which skills are important to whom, and finally has some tips how companies can best train their workforce.

Enrico leads the team at SAP responsible for Learning and Development of all HR employees at SAP. In the podcast he shares tips and experiences on what he calls "cooking for chefs". Like how to align learning to business activities via attaching it to compelling events and make time for learning. Enrico shares some concrete projects like the “insight SAP” format, an innovative format for learning business acumen. We also talk about job shadowing and rotation programs, as well as how technology supports his team in their daily work like via learning recommendations. Enricos positive narrative is: “Learning is a gift” and as a learn-hack he forces himself to read things he is not interested in the first sight. Find out more in the podcast.

Roland Deiser is the founder and Chairman of the Executive Corporate Learning Forum (ECLF) and leads the Center for the Future of Organization at the Drucker School of Management. He is globally recognized as a thought leader on topics such as Corporate Learning, Organizational Design and Digital Transformation. In this episode we discuss the ecosystem approach and its implications for both business and learning. Roland shares his definition, examples like from Cisco, Otto or Siemens, the relation to platform models, as well his current research on ecosystem capability frameworks. We also discuss SAPs approach to ecosystems and topics like data maturity, interorganizational learning, learning architectures, the role of culture and a new acronym – ABC (Academia, Business, Consulting). Check out the many interesting links Roland shared in the shownotes.

SAP Learning Hub is SAP's most advanced and comprehensive digital learning platform. Christoph Haffner virtually met David Chaviano, Solution Manager for the SAP Learning Hub Enhanced Student Edition and Lars Satow from the Learning Experience and Design team to learn what exactly the SAP Learning Hub offers and to talk about the latest improvements of the user- and learning experience. Tune in and listen to all the latest information and detailed insights.

Wai Bin-Lai is Director Enterprise Technology Adoption for GP Strategies in Europe. We talk with him on his view and definition of technology adoption and tactics to achieve it: Organizational change management, End-user enablement and adoption solutions, Performance support and digital adoption solutions and platforms. We also look into what GP Strategies is doing in this space in general – but also in the SAP context. GP Strategies is a so called SAP Partner Managed Cloud Partner (PMC) for SAP Enable Now and offers this as an own service called GP Wise. Like in each podcast Wai-Bin shares his own learning experiences and tips.

We are happy to have Mark Green from SAP UK as a guest in the EducationNewscast. Mark is an experienced trainer and learning community moderator for many years and is always trying out new ways to teach online. Together with Thomas Jenewein, they look at actionable tips for virtual learning & training from warm-ups/intros up to keeping the attention and motivation span. Then Thomas acts like the doubting Thomas and challenges Mark with different myths and misconceptions around virtual training. Mark then shares some tips for learners – as the talk looks at both sides: trainers & learners. A retrospective with the live participants is used to close the discussion – check out the podcast for more.

Svenia traveled around the globe to learn how people learn and teach in different countries around the globe. Thomas Jenewein und Christoph Haffner virtually talked with Svenia Busson - co-founder of edtechtours.com and LearnSpace - about her experiences and her learning journey. One key finding was that there is probably not ONE EdTech innovation solving all challenges and problems. Learning and teaching are strongly linked to regions and cultures. So - what can be done to improve the experience of digital learning? Tune in and learn more about Svenia's insights.

Christoph Haffner and Thomas Jenewein virtually met Karina Edmonds, head of Academies and University Alliances at SAP. Prior to her new role at SAP, Karina worked at the Jet Propulsion Laboratory (JPL) in the field of technology transfer, under the Obama administration, she joined the U.S. Department of Energy and for Google, she started the university relations. In her new role at SAP, Karina aims to strengthen SAP's brand in the academic fields of engineering and computer science and to amplify it to engage and develop top talent and future leaders who are lifelong learners. She sees herself as an advocate for promotion of science, technology, engineering, and math (STEM) careers, especially for underrepresented students and women. Find out more about Karina and SAP Academies and University Alliances in the Podcast!

Chris, who is based in Sydney, heads Learning Advisory at SAP. His mission is to ensure that SAP cloud customers are able to effectively use learning and approaches to learning as a driver for user adoption and long-term, sustainable business success. We reflect on this new Learning Advisory offering from the customer success organization – a model that can provide benefit for any company. In the podcast Chris and Thomas discuss the role of learning experience and share tips on how to improve it – like making it available on-demand, supporting regular, informal and user generated learning. Chris compares customers' relationship with SAP with a wedding (the project), which is followed by the marriage, which needs the same priority for long-lasting success. For Chris every day is a school day and he learns a lot from his team. Find out more in the podcast.

The Education NewsCast gives you every week new insights in the world of corporate learning and the impact of knowledge transfer and learning as part of the digital transformation and the digital transformation of learning itself. Usually the hosts Thomas Jenewein and Christoph Haffner invite interesting guests, often from the German speaking learning community. As some episodes are produced in English, we decided to introduce an English Edition of the Education NewsCast having its own feed, so you can easily subscribe only to these episodes. There is more to come - just tune in!

As President, Shane Paladin oversees the services business at SAP globally. In this episode of the EducationNewscast he speaks about his leadership principles of servant leadership and meritocracy. We also look into what he learned from his failures as well as what he learned from other leaders like SAP's Board member Adaire Fox-Martin. Shane highlights the skills and mindset needed to succeed in the future. Adaptability as well as critical, strategic and empirical thinking, change management and reflecting new business models are just some of them to “channel your inner goldfish”. As always, we look into the latest learning experiences and topics on the “To-Learn-List” together. Insights into inspiring learnings from Shane's private and professional life complete the podcast. Tune in to find out more.

Antonia Zorn and Andi Michaels give you great insights into a learning initiative at SAP called "Innovator Challenge". Participants work in teams on innovative ideas but the goal is not mainly to create new products or services, the goal ist to learn and to build an innovative and creative mindset in a team. It all started back in 2016 when IoT was a big topic with quite some learning needs. Antonia had the idea to make learning a bit more fun, more teamwork and a bit more of a competitive challenge. It started with 35 participants and today it's a global program focussing on many topics and a large number of participants. The key to success seems to be the great learning experience Antonia, Andi and team create together with the learners. Just listen! Links: Antonia explaining what the Innovator Challenge is all about: https://www.youtube.com/watch?v=DfFVkqvY9Do SAP Innovator Challenge and Learning Labs: https://www.youtube.com/watch?v=ajnQfzzK7dU Antonia on LinkedIn: https://www.linkedin.com/in/antonia-zorn/ Andi on LinkedIn: https://www.linkedin.com/in/andreannamichaels/

The job title "Customer Advisory Lead S/4HANA Strategy" might give some hints on what our guest is doing at SAP. But there's much more to talk about. Thomas and Christoph are happy to have Alexander Greb as guest in this Education NewsCast episode. We talk about the skills that SAP experts really need these days, what has changed over the last years and what does it need to become an S/4HANA expert in particular. Beside sharing some best practise, Alex talks as well about his own learning experiences and gives some reading and learning tips. For those who want to hear more from SAP experts first hand, we recommend to tune into Alex' podcast "SAP Experts". Links: Alexander Greb on LinkedIn: https://www.linkedin.com/in/alexander-greb-b3a836155/ SAP Experts Podcast: https://podcast.opensap.info/sap-experts/ Book - "Pivot to the Future" https://www.amazon.de/Pivot-Future-Discovering-Creating-Disrupted/dp/1529327229#:~:text=Pivot%20to%20the%20Future%20is,the%20next%20and%20the%20next Book - "Conversations That Win The Complex Sale": https://corporatevisions.com/resources/books/conversations-that-win-the-complex-sale/#:~:text=A%20groundbreaking%20twist%20on%20a,point%20in%20the%20sales%20process Book - "Porsche 917: The Winning Formula": https://www.amazon.de/Porsche-917-Winning-Peter-Morgan/dp/1859606334

Barbara Durrenbach and Christoph Haffner talk about the weather in Ireland and northern Germany and they talk about Learning Journeys. These journeys help users of SAP Learning Hub or the SAP Help Portal to find a well-fitting learning path for their interests, fields of expertise or professional roles. Finally, this episode gives another deeper insight into the digital learning experiences at SAP. Links: Short blog on Learning Journeys at the SAP Community: https://blogs.sap.com/2019/08/14/sap-learning-journey-overview/ Learning Journeys at the SAP Help Portal: https://help.sap.com/doc/221f8f84afef43d29ad37ef2af0c4adf/HP_2.0/en-US/317030086f83418a94dfe94173b46584.html “Stuff you should know” Podcast: https://www.iheart.com/podcast/105-stuff-you-should-know-26940277/

Josephine lives since six years in New York City - but we find her in her danish hometown Copenhagen. Josephine started her career at SAP in the University Alliance team and worked as well in the area of digital transformation and communication and today she's responsible for communication in the Global Industry and Value Advisory team. Josie hosts the SAP podcast "Industry Insights". We talk about the challenges of communication in these very special times when the whole world is suffering similar problems and challenges caused by the new corona virus. And we take a short look into the crystal bowl to discuss the thoughts and predictions on how this crisis can cause changes in behaviour, technology and life. Even though the topic is quite serious, it has become a very witty and interesting episode! Links: openSAP Podcasts: https://open.sap.com/podcasts Industry Insights (Josie's Podcast): https://podcast.opensap.info/industry-insights/ Illustreret Videnskab: https://bonnierpublications.com/brands/illustreret-videnskab/?lang=en

In this episode we talk to Rudyard, a graduate student of instructional design and product manager in the edtech SaaS industry. We discuss his passion for Learning Experience Design and product management. Some of the topics we discussed with Rudyard include outcome focused, activation of prior knowledge, cognitive psychology, neuro-learning, deliberate practice, cognitive task analysis, human centered design, and design thinking. We also look at success factors for good LX design including learner empathy and problem framing. In regards to industry trends we cover machine learning, responsive design and the explosion of coding bootcamps with a focus on VSchool bootcamp based out of Salt Lake City, Utah. Links: Rudyard on LinkedIn: https://www.linkedin.com/in/rudyardhopkins/ - check out his Articles Blog: Learning Experience Design as a New Paradigm for Learning & Educationhttps://www.linkedin.com/pulse/learning-experience-design-new-paradigm-education-thomas-jenewein/

AFRIKA KOMMT! is a quality education program for Young Professionals from Africa, which provides future leaders the opportunity to come to Germany, develop international management skills and work in a partner company like SAP, BOSCH or B. Melsungen for eight months. Thomas interviews Ilka Wiskemann, the SAP project lead for AFRIKA KOMMT! on the details of this One-Year Program. The main focus, besides a German Language Course and an International Management Training in cooperation with the GIZ (Gesellschaft für Internationale Zusammenarbeit), is concrete work experience, taking over responsibility and collaboration through working for SAP within a scope of 8 months. Faith Mwema and Taiwo Ladipo as current "AFRIKA KOMMT!" fellows tell their experiences and also what they have learned from the German culture. They especially appreciate SAPs open collaborative and supportive culture and share some experiences from their work in the SuccessFactors Engineering Team. At the end we look into the learnings which they have gained from each other. Check out the interesting links for further readings and listening below.    Interesting Info: Marc Lesser https://www.marclesser.net/ Arianna Huffington  http://ariannahuffington.com/ Daniel Goleman  http://www.danielgoleman.info/ Podcast Unf*ck Your Brain  https://unfuckyourbrain.com/podcasts/ Radical Candor by Kim Scott  https://www.radicalcandor.com/ Mindset: The New Psychology of Success by Carol S. Dweck  https://www.mindsetworks.com/

Digital transformation, home-office, virtual classrooms, digital learning are the topics in this podcast. But in these days when a pandemic virus crisis is shutting down social life, schools, kindergartens, stores, bars, restaurants and other businesses, these topics got more attention than ever. Many people try to make the best out of this situation and want to learn and acquire new skills. In order to support this demand, SAP has recently launched a new Digital Learning initiative addressing students, schools and professionals. With openSAP - open for everyone, a new free learning offering for university students including system access and global certification with SAP Learning Hub, the SAP Young Thinkers program & HPI school cloud for schools, SAP is offering even more innovative digital educational.Next to this offerings Christoph & Thomas also discuss the tips and tricks for learning effectively remote.Beside all digital work that can be done from home, there are many people who keep the physical real world running - such as nurses, doctors, bus drivers, people working in supermarkets, police... the list is long. Kudos and a big THANK YOU! Here some resources: Press release on Digital Learning Initiative: https://news.sap.com/2020/03/new-sap-digital-learning-initiative/ SAP LiveClass & Corona updates for training: https://training.sap.com/content/covid-19-measures SAP4School - und IUS: https://sap4school-ius.integrus.de/ SAP Young Thinkers: https://www.sap.com/corporate/en/company/innovation/next-gen-innovation-platform/young-thinkers.html HPI Schul-Cloud: https://schul-cloud.org/ Wiki with virtual & remote learning and training tips, sources & tools: https://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=541820916

John Hagel is an author and management consultant and for Deloitte he runs the "Center for the Edge" as a co-chairman. Thomas and Christoph switch to English again and talk with John about his ideas and concepts such as ecosystems, power of pull, scalable learning and in general about today's challenges for finding new paradigms for collaboration and learning. We talked quite some time and it was worth every minute. Tune in and listen to a very interesting conversation!For the German speaking audience of this podcast, we recommend as well episode #042 and #027 where Thomas and Christoph discussed with Winfried Felser the ecosystem topic and talked about the power of pull. John Hagels publications overview (https://www.johnhagel.com/publications/) Center for the Edge (https://www2.deloitte.com/us/en/pages/center-for-the-edge/topics/center-for-the-edge.html) Unlocking the passion of the Explorer(https://www2.deloitte.com/insights/us/en/topics/talent/unlocking-the-passion-of-the-explorer.html#targetText=Three%20attributes%20characterize%20worker%20passion,and%20Questing%20and%20Connecting%20dispositions.&targetText=Together%20these%20attributes%20define%20the,to%20extreme%20sustained%20performance%20improvement) Edge Perspectives (https://edgeperspectives.typepad.com/) Education NewsCast 042 (https://open.sap.com/static/education-newscast/?name=2019-06-29_educationnewscast042.mp3) Education NewsCast 027 (https://open.sap.com/static/education-newscast/?name=2019-03-18_educationnewscast027.mp3)

SDN, SCN, BPX… there have been many acronyms around what is today well known as "SAP Community". Our guest and colleague Craigh Cmehil took the time to give us insights in what makes the SAP Community with it's 2.8 million (!) monthly active users so successful, how it evolved over the years and what is to come. Craig Cmehil (https://people.sap.com/craig.cmehil)SAP Community (https://www.sap.com/community.html)SAO Community Q&A tutorial (https://developers.sap.com/tutorials/community-qa.html)