Podcasts about Bob Mosher

In this episode, we dive deep into a transformational element of the 5 Moments of Need methodology: the Critical Impact of Failure (CIF). Bob Mosher is joined by none other than Dr. Conrad Gottfredson—pioneer of performance-first learning design—to unpack the critical role CIF plays in shaping instructional decisions and, more importantly, organizational impact. Together, they explore why not all skills are created equal, how CIF can be used to prioritize learning investments, and how this simple yet powerful lens helps L&D professionals align efforts with true business risk and value. If you're ready to shift from training everything to enabling performance where it matters most—this episode is for you. Tune in for a compelling conversation that might just change how you define learning's value.   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, attend the Summit, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2025 by APPLY Synergies, LLC | All Rights Reserved. 

What exactly is a Digital Coach, and how does it differ from AI-driven coaching tools? In this episode of the Performance Matters Podcast, Bob Mosher untangles the confusion surrounding Digital Coaches in relation to the 5 Moments of Need® framework. He explores how a Digital Coach serves as an essential performance-first solution—going beyond AI-driven insights to provide just-in-time, contextual support in the flow of work. Tune in to uncover the true role of a Digital Coach, why terminology matters, and how L&D professionals can leverage structured support to drive measurable business impact.   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, attend the Summit, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2025 by APPLY Synergies, LLC | All Rights Reserved. 

Learning doesn't stop when formal training ends—it continues in the flow of work. On this episode of Powered by Learning, Chief Learning Evangelist and Co-Founder of Apply Synergies Bob Mosher discusses the Five Moments of Need and how organizations can embed learning into the workplace to drive real performance outcomes. Show Notes:Here are some of the key points from our interview with Bob Mosher about the Five Moments of Need framework. The Five Moments of Need Framework Enhances Workplace Learning: Traditional training focuses on acquiring new knowledge, but real learning happens when employees apply their skills on the job. The Five Moments of Need—New, More, Apply, Change, and Solve—help organizations create a more effective learning ecosystem.A Performance-First Mindset Leads to Better Outcomes: Organizations should shift from a "training-first" mindset to a "performance-first" approach. This means embedding learning into the flow of work rather than relying solely on formal training sessions.Measuring Learning Impact with Business KPIs: Learning should be tied to measurable business outcomes, not just completion rates or assessment scores. Mosher emphasized the importance of workflow learning dashboards that correlate learning consumption with performance improvements.Regulated Industries Can Still Embrace Workflow Learning: Compliance training is necessary, but it doesn't have to be limited to traditional classroom settings. By embedding learning into daily tasks, organizations—especially those in highly regulated industries—can enhance retention and reduce errors.AI is Revolutionizing Learning and Performance Support: AI is playing a growing role in workplace learning by reducing the time SMEs spend creating content and enhancing real-time, in-the-moment learning with digital coaching and performance support tools. However, ensuring AI-generated content is contextual and accurate remains a key challenge.Listen to Bob Mosher's podcast. Learn more about the Five Moments of NeedPowered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry's Ultimate L&D Podcast Guide. Learn more about d'Vinci at www.dvinci.com. Follow us on LinkedInLike us on Facebook

Advertising copywriters turned comedy writers Joe Connelly and Bob Mosher were the creative team behind Leave it to Beaver and The Munsters. 

Conrad Gottfredson joins host, Bob Mosher, in this episode to explore the advanced principles of instructional design that go beyond the foundational methodologies of the 5 Moments of Need. This episode is a must listen if you're looking to dig deeper into agile instructional practices, the power of iterative design, and the critical role of minimum viable products in performance-focused learning. Bob and Con's discussion includes practical insights on targeted training, the distinction between learning something new versus learning more, and strategies to effectively manage change in the workplace Download or listen now and get ready to enhance your instructional strategies with cutting-edge practices and thought leadership from the best in the field!   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2025 by APPLY Synergies, LLC | All Rights Reserved. 

In this episode of The Performance Matters Podcast, Bob Mosher reconnects with Josh Cavalier—AI expert, seasoned L&D innovator, and popular guest from our AI Matters series. Josh's return couldn't be more timely; the rapid evolution in AI since his last visit has reshaped not only technology but our roles within learning and development. Join Bob and Josh as they delve into AI's powerful, disruptive presence across industries, its intricate relationship with L&D, and what 2025 may hold for professionals navigating this shifting landscape. Listen or download now.   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2024 by APPLY Synergies, LLC | All Rights Reserved. 

In this episode, Bob Mosher and Sara Chizzo explore real-world examples of organizations that achieved remarkable cost savings by implementing Digital Coaches and performance support solutions.  Learn how these tools streamline tasks, minimize inefficiencies, and deliver tangible business benefits. They also dive into the critical process of aligning metrics with operational outcomes, highlighting how accurate data can enhance training and drive lasting business impact.  Tune in, or download now, for detailed insights on optimizing performance and maximizing ROI through smarter solutions.   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2024 by APPLY Synergies, LLC | All Rights Reserved. 

In this episode of the 5 Moments of Need Performance Matters series, Bob Mosher sits down with Tom Liddell, Learning & Performance Design Manager at MidFirst Bank, to explore the challenges and successes of scaling proof of concepts within organizations. Drawing from his 15 years of experience in learning performance, Tom shares invaluable insights from his work, specifically around managing stakeholder expectations and implementing iterative design were crucial to success. Tom underscores the importance of building trust, celebrating small wins, and knowing when to seek new technological solutions. This episode is a must-listen for anyone looking to begin, or improve upon, their workflow learning journey. Tune in now, or download the episode, for a thoughtful conversation about continuous improvement, metrics, and the power of incremental progress!   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2024 by APPLY Synergies, LLC | All Rights Reserved. 

In this episode we dive deep into the critical phases of delivering and optimizing learning solutions with guest, Sue Reber of APPLY Synergies. Sue shares her journey from the early days of problem-based learning to her current role at APPLY Synergies, focusing on the shift from training to performance support. In addition, she and host Bob Mosher explore what "skills" truly mean in the context of learning design, the importance of blending training with on-the-job support, and how to navigate the complexities of technology and content management. Tune in to learn practical insights on moving from theory to real-world application in the 5 Moments of Need framework. Please note that some parts of the audio in this episode may be of lower quality due to connectivity issues. We apologize for any inconvenience.   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2024 by APPLY Synergies, LLC | All Rights Reserved. 

In this episode, our host Stella Collins, co-founder and CLO at Stellar Labs, is joined by Bob Mosher, Chief Evangelist and co-founder at Apply Synergies. Both Stella and Bob share a passion for enhancing performance through effective learning experiences, inspired by their early encounters with Word and Excel courses 30 years ago.Tune in as we connect "5 Moments of Need" and the GEAR methodology.Important links:Bob Mosher LinkedInConrad Gottfredson LinkedIn5 Moments of Need websiteInterested to see the Stellar Labs platform in action? Book your demo request here

Bob Mosher, Chief Learning Evangelist at Apply Synergies, joins the show to have an honest dialogue about the current skills-first, upskilling, and/or reskilling investments in organizations. We discuss how we can learn from similar moments in history (especially the failures), define what we mean by “skill, and how to shift from knowledge to application when partnering with business leaders.   MORE FROM BOB  - Are We Really “Skilling Up” Our Employees?: https://www.applysynergies.com/blog/are-we-really-skilling-up-our-employees-2/ - LinkedIn: https://www.linkedin.com/in/bmosher/   CONNECT WITH US If you have any feedback or want to join in on the conversation, connect with us via LinkedIN, Twitter (@bobbyhollywood), or email our show at learninggeekspod@gmail.com.   DISCLAIMER All thoughts and views are of our own.

Today's episode marks the conclusion of our AI Matters series, reflecting on the insightful conversations we've had over the past few months with our featured guests. Join hosts Bob Mosher and Chris King as they unpack these invaluable insights and discuss their implications for the future of learning, performance, and AI. Whether you're a long-time listener or new to the podcast, this episode provides a comprehensive wrap-up and sets the stage for essential industry discussions.  Tune in now, or download this episode, to explore how AI can transform L&D practices and create personalized, interactive learning experiences. Get caught up on the AI Matters series: AI Innovators in HR: Insights and Strategies Transforming L&D with AI: Markus Bernhardt's Vision Evolving Strategies: AI-Powered Learning Solutions at Meta Empowering L&D with AI: Strategies and Insights with Josh Cavalier AI Revolution in L&D: Challenges and Opportunities Exploring the Future of Technology and Learning with Mike Hruska AI in Action: Meta's Learning Content Management Revolution Navigating the AI Landscape: A Conversation with Vince Han AI Matters: An Exploration Into the World of AI and Workflow Learning

In this episode, we had the chance to sit down with both Kevin Oakes and Judy Albers from i4cp to delve into the research they've conducted around the transformative impact of AI on HR. Listen as hosts Bob Mosher and Conrad Gottfredson explore the current state of AI adoption in HR, highlighting both the opportunities and challenges faced by organizations, as well as the the integration of AI in learning and development, talent acquisition, and people analytics, with this episode's featured guests. Judy and Kevin also share how leading companies are leveraging AI to enhance their HR practices and how to address common concerns about AI replacing jobs. Listen or download now and be sure to check out Judy's mini toolkit below! We have one episode remaining in the AI Matters series, get caught up now! Transforming L&D with AI: Markus Bernhardt's Vision Evolving Strategies: AI-Powered Learning Solutions at Meta Empowering L&D with AI: Strategies and Insights with Josh Cavalier AI Revolution in L&D: Challenges and Opportunities Exploring the Future of Technology and Learning with Mike Hruska AI in Action: Meta's Learning Content Management Revolution Navigating the AI Landscape: A Conversation with Vince Han AI Matters: An Exploration Into the World of AI and Workflow Learning Judy's Mini Toolkit Webinar, Demos, Courses ·        AI Acumen Collection ·        How Service Now is Building an AI Culture in HR ·        Generative AI Resource list​ Judy's Favorite AI Experts ·        On LinkedIn, follow Ethan Mollick, Allie Miller, and Conor Grennan (whose GenAI QuickStart Guide is great!) AI Governance ·        World Economic Forum's white paper + toolkit, Human Centred AI for HR​ ·        The U.S. Department of Commerce's 48-page Risk Management Framework​ ·        The White House created an AI bill of rights​   How HR is using AI Read the report Is HR Already Behind in the AI Revolution? Check out i4cp's List of HR Use Cases ​ The World Economic Forum provides a free AI Procurement in a Box Toolkit  

In this episode of the Learning While Working Podcast, Bob Mosher shares the potential of performance support to enhance learning while working. We'll explore the concept of 'the Five Moments of Need' and how they revolutionise our approach to workplace training. Bob also sheds light on some crucial strategies like performing workflow analysis before developing training solutions, and redefining the roles of learners as performers and users.About Bob MosherBob Mosher is the Chief Learning Evangelist and Co-Founder of APPLY Synergies, a strategic consulting firm that specialises in helping learning organisations design, develop and measure effective learning and performance support strategies to meet the 5 Moments of Learning Need. Bob has been an active and influential leader in the learning and training industry for over 40 years and is renowned worldwide for his pioneering role in new approaches to learning.Key takeaways:Performance support is critical: Understanding that performance support isn't just about creating job aids or tools but developing a discipline that incorporates these tools into a learning ecosystem that supports work as it happens.Focus on the workflow: Start with a workflow analysis to understand the tasks and processes where performance support can be effectively integrated. This helps in designing learning that is not just informative but truly applicable.Apply over theory: Shift the focus from theoretical knowledge to real application. Learning should be anchored in real-life tasks and designed to support the actual application in the workplace, enhancing both learning and performance outcomes.Segmented time stamps:(00:00) Introduction(05:43) Portfolios as professional reflective documents are essential(07:06) Consumption vs performance – the key difference(11:18) Why workflow analysis is essential for designing effective solutions(16:17) Giving new leaders practical guidance for success(23:02) Evaluating learning outcomes and impacts with technologyLinks from the podcast:Connect with Bob Mosher on LinkedInAPPLY Synergies' Website

We welcome back Emma Weber for part II of our conversation about coaching. This episode focuses on the qualifications and requirements for what makes an effective coach. We start with how to go about finding a coach.  Emma offered to provide any listeners with her Assessing Coaching Capability Grid. You can get it here: https://mailchi.mp/leverlearning.com/svcitt67nx  We briefly discuss Self-Determination Theory, a motivation model widely researched and used globally. You can learn more about it here: https://selfdeterminationtheory.org/ We talk about Paul Kirschner and John Sweller who have researched and talked extensively about explicit and direct instruction versus the "in the flow of work" folks like Conrad Gottfredson and Bob Mosher from 5 Moments of Need. You can learn more about the thoughts of Paul here: https://3starlearningexperiences.wordpress.com/ And 5 Moments of Need here: https://www.5momentsofneed.com/  Clark references Harold Jarche's Seek, Sense, Share: https://jarche.com/pkm/ We also talk about the professionalization of coaching. Should coaches... how can coaches... be certified? Can coaching be standardized?  And we talk about coach bots. Of course, we end with the Best and the Worst where we discuss conference season and who attends the sessions. Shameless plug for Matt's new book with Thiagi on LDA Press... you can pre-order it here in French or English: https://ldaccelerator.com/techniques-interactives-pour-lapprentissage And additional shameless plug... LDA has partnered with the Center for Self-Determination Theory to produce a new, monthly podcast/ video cast where we engage with a researcher/ practitioner in the motivational psychology field about their respective work. You can find the show, and subscribe to it, here: https://ldaccelerator.com/sdtpodcast For those unfamiliar with Emma, she is the founder of Lever – Transfer of Learning, and developer of the Turning Learning into Action™ methodology. In 2002 Emma left a successful corporate career in London to start her own business in Australia, following her passion for coaching and learning. Her firm belief, and the platform on which she has built her successful global business, is that the goal of learning in the workplace is to create tangible business benefits. She established Lever – Transfer of Learning to help organisations and their employees convert learning to effective action back on the job. Under her guidance Lever Learning now delivers programs throughout 16 countries and in 11 languages. She is the author of Turning Learning into Action: A Proven Methodology for Effective Transfer of Learning, published by Kogan Page in 2014. You can find Emma via her website: https://transferoflearning.com/ or on LinkedIn: https://www.linkedin.com/in/emmaweber/.                                    

In an era of technological disruption, the skill gaps craze continues to grow for many organizations. Bob Mosher, CEO of APPLY Synergies joins the podcast to offer an alternative way to think about skill building.  In this episode of Accidental Trainer, Bob discusses how aligning on the definition of “skill” is a crucial first step, the undervalued role of applying upskilling into the context of the work, and the advantage of a performance-first mindset. Bob also shares the lessons learned from the competency-based model trend and how to increase skill application post-training.  Resources:   Bob on LinkedIn: https://www.linkedin.com/in/bmosher  5MomentsofNeed.com 

Garrett Chaffin-Quiray and Ed Rosa learn something new about the birds and the bees: avoid “the Great Imitator” and “the clap”.***Referenced media:“Johnny Dangerously” (Amy Heckerling, 1984)“Gone with the Wind” (Victor Fleming, 1939)“Leave it to Beaver” (Joe Connelly and Bob Mosher, 1957-1963)“High School Confidential” (Jack Arnold, 1958)“Reefer Madness” (Louis J. Gasnier, 1936)“The Explosive Generation” (Buzz Kulik, 1961)“Teenage Mother” (Jerry Gross, 1967)“Teenage Father” (Taylor Hackford, 1978)“Sex Hygiene” (Otto Brewer and John Ford, 1942)Audio quotation:“Mom and Dad” (William Beaudine, 1945)“Chicken Clucking And Other Chickens Sound and Noises

In this episode of Beltway Broadcast, your Metro DC Chapter of ATD hosts Bob Mosher. Bob, the chief learning evangelist at APPLY Synergies, has been an active and influential leader in the learning and training industry for over 40 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. He is an influential voice in the IT training industry, speaking at conferences and participating in industry associations. In this episode, Bob explains the 5 Moments of Need framework and discusses how it can revolutionize your organization's approach to employee development, boost workforce productivity, and foster a culture of continuous learning. If you'd like to learn more about Bob, visit his company's website.  Disclaimer: The views and opinions expressed by guests on this podcast are solely those of the individual speakers and do not necessarily represent or reflect the views and opinions of the Metro DC Chapter of ATD, hosts, or sponsors. For more info about the Metro DC Chapter of ATD, visit DCATD.org.  Episode Credits: Series Announcer: Julie Waters Hosts: Christina Eanes, Stephanie Hubka, and Halyna Hodges

Welcome to AI Matters, a new series within the Performance Matters Podcast. This series aims to bring order and focus to the AI discussions, exploring how it aligns with frameworks like the 5 Moments of Need and learning content management. Throughout the coming months we'll be sharing both expert insights and real-life examples from practitioners.  Episode One is just around the corner, featuring a co-host who will undoubtedly rock your world! But first, dive into the kickoff discussion with co-hosts Conrad Gottfredson and Bob Mosher as they dissect AI's role in the industry. Stay connected, stay engaged, and let's collectively embrace the future of AI in performance. Join us bi-monthly as we navigate the intricate landscape of AI's impact on our professional landscape.   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, attend the 5 MoN Summit, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2024 by APPLY Synergies, LLC | All Rights Reserved. 

In this episode of the Performance Matters podcast series, Bob Mosher welcomes Dr. Conrad Gottfredson, pioneer of the 5 Moments of Need, to discuss the importance of knowledge and content management within the context of workflow learning. Listen to dig deeper into the three key steps he suggests to start embracing content management: structuring content, consolidating deliverables, and defining the lifecycle of content.   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, attend the 5 MoN Summit, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved. 

In this episode of the Performance Matters Podcast Series, Bob Mosher and Sue Reber delve into the significance of targeted training within the realm of the 5 Moments of Need. They explore the evolution of instructional design from traditional classroom-based approaches to a more dynamic and impactful method. As you'll hear, Sue Reber stresses the importance of critical skills, noting the shift from merely imparting knowledge to hands-on, targeted learning experiences. The two also underscore the relevance of the digital coach, an essential tool designed to support learners across all 5 Moments of Need, and the need for SMEs and L&D leaders to keep an open mind, start small to validate the effectiveness, and pave the way for better learning outcomes. Their shared expertise and insights promise to guide organizations towards embracing more efficient and impactful learning methods.   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved. 

In this episode hosts Bob Mosher and Con Gottfredson discuss the challenges of transitioning from a training mindset to a performance mindset. They share a real-life scenario where a long-standing training program was held up as a success story, despite its limitations. Download or Listen Now!   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved. 

Welcome to the 75th episode! This episode is a special one, in it you'll hear host, Bob Mosher, reflect on his view of the learning and development field's journey to-date. For almost 20 years, we've heard familiar challenges in our industry: needing a seat at the table, ROI struggles, avoiding the role of order takers, and being left out of strategic conversations. Listen to why Bob feels it's time we address why these challenges persist and how we can change the narrative. The episode discusses reframing our purpose, moving beyond traditional training, and embracing workflow learning to create lasting impact. Your feedback and thoughts on this topic are invaluable as we continue this conversation.   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved. 

In this podcast episode, Bob Mosher discusses the shift from traditional training methods (ADDIE) to the EnABLE methodology for more effective job performance in the workplace. Listen as he delves into the transformational shift in mindset and operational strategies towards a performance-first approach, fostering a dynamic blend of targeted training and digital coaching. Discover how this change can save money, improve workforce efficiency, and drastically improve the way we design learning. Listen or download the episode now to begin changing mindsets. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved. 

  In this episode, Sue Reber, the Executive Director of Consulting Services at APPLY Synergies, delves into the tactical aspects of implementing a workflow learning solution.  In her conversation with Bob Mosher she highlights the significance of aligning with the workflow, prioritizing job performance, delivering focused support, and integrating the digital coach into training. She walks through how these principles play a pivotal role in maximizing the efficiency and effectiveness of learning solutions within the flow of work. Listen Now! For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved. 

Bob Mosher and Einar Schow, CEO of APPLY Synergies, discuss how to align your learning initiatives with the larger business needs. They hit on the topics of: key business drivers and the challenges in understanding them, evolving skills and roles, the rise of L&D, and the elusive ROI. Listen or download this episode now to help create your business case for workflow learning. For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved. 

The 5 Moments of Need exist in every department of every enterprise, and requires a strong and efficient learning ecosystem. Both formal and informal learning solutions support each of the moments in different ways. When you need to learn NEW stuff or MORE stuff, those are the first 2 moments of need and probably the most obvious. But there is also APPLY, CHANGE, and SOLVE. These are moments that require learning solutions supported by solid design and development processes, and systems as well.  Bob Mosher is the founding member at 5 Moments of Need and joins us to share his experiences putting these philosophies into practice. We'll talk about the basics, but then we'll jump into why and how we need to adjust our practices. Bob has plenty of case studies and stories to tell about important business impact applying The 5 Moments of Need can have. And you don't need to be an instructional designer to benefit from this conversation. Every business leader can improve their operations by knowing more about these 5 distinct moments where a learning intervention is required.This episode could be the 45mins that launches your career within your organization. Invite your managers, and invite your teams. You don't want to miss it.Become virtual friends with the IDIODC gang on Twitter. Remember you can always stay in the loop by searching through the #IDIODC tag:Brent: @BSchlenkerChris: @Chris_V_WIDIODC: @TeamIDIODC Brent Schlenker is dominKnow's Community Manager. Chris Van Wingerden is dominKnow's Sr. VP Learning Solutions. Want to join us live? Follow us on Crowdcast: https://www.crowdcast.io/@dominknow

In this episode Bob Mosher and Chris King, Executive Director of the 5 Moments of Need Academy, explore what a Digital Coach is – and isn't. They discuss whether or not the Digital Coach is a technology, what principles make up it's framework, and how the LMS journey maps to it. Listen or Download the Episode Now! For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved. 

This episode features Sara Chizzo, APPLY Synergies', Director of Sales, along with co-hosts Conrad Gottfredson and Bob Mosher. Their discussion is focused on Sara's background in measurement and analytics in learning and how the embedding of learning in the flow of work can truly measure impact, effectiveness and return on investment for organizations and their learning programs. For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Donna Audritsh, one of APPLY's senior 5 Moments of Need consultants, shares with host, Bob Mosher her 13 tips for facilitating a successful RWA. Listen or download the episode now. For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Budgets are tight. Time is tighter. L&D often shifts from critical business strategy to unnecessary distraction when people are asked to do more with less. “We don't have time for learning” becomes a common objection. How can organizations close skill gaps and deliver business value without constantly disrupting the operation?Bob Mosher, Founding Partner and Chief Learning Evangelist at APPLY Synergies, wrote the book on workflow learning—literally. He joins Josh Felix from Axonify to discuss the missing ingredient in most L&D strategies— sustainment—and why it's essential to delivering business value. Bob also explains why L&D needs to spend more time getting to know its audience and how they do their jobs before jumping into solution design.Sign up for ITK updates and show announcements at axonify.com/itk.Watch the full video of this episode on the Axonify YouTube Channel.Learn more about JD's new book - The Modern Learning Ecosystem - at jdwroteabook.com.In The Know is brought to you by Axonify, the mobile-first training and communication solution that helps make sure your frontline workforce is ready for anything. To learn more about Axonify's digital learning experience and check out success stories from companies like O'Reilly Auto Parts, Longo's, Briscoe Group, Citizen's Bank, MOL Group and Etihad Airways, visit axonify.com.

After we talked with Bob Mosher, Eva Zauke and Annette Girnstein on strategic and theoretical aspects of performance support and workflow learning we will get more into the details today. In this episode we talk with Kristina Kunad, who is global solution owner of SAP Enable Now – SAPs solution for e-learning, documentation and performance support. Kristina shares how SAP customers in the SAP Ecosystem leverage SAP Enable Now. She provides tips in general for an effective usage, as well as what we can expect from SAP Enable Now in the future. Further resources, her narrative about learning and current learning goals complement this EducaitonNewscast Podcast.

The start to a new year wouldn't be complete without a look ahead! In this first episode of 2023, hosts Bob Mosher and Conrad Gottfredson comb through current trends, statistics, and usage reports with APPLY team member Brooke Thomas-Record to discuss opportunities where workflow learning will have a real impact this year—and beyond. Specifically, the team dug deeper into these four workplace trends: Reskilling/Upskilling Improving the Employee Experience Supporting Internal Mobility Pivoting Toward Hybridization Download or listen now to ensure your organization remains relevant and works to put performance first this year!   List of research and reports reviewed to facilitate this discussion: 10 Learning & Development Trends for 2022 – from HRD (theHRDIRECTOR) L&D Global Sentiment Survey 2022: The Long Shadow of Covid-19 – From Donald H Taylor 360Learning – Our 2022 Report on the State of Learning in the Flow of Work World Economic Forum: The Global Risks Report 2022 17th Edition LinkedIn Learning 2022 Workplace Learning Report 2021 Deloitte Global Human Capital Trends Special Report The Post Pandemic Economy: The Future of Work After COVID-19 (McKinsey Global Institute, February 2021) Mind Tools for Business Annual L&D Benchmark Report 2022 NovoEd November 2022 Report: The Great Workplace Disconnect…and How to Solve It Gartner Webinar: Top 5 Priorities for HR Leaders in 2023 For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Ready to make the shift to put performance first? Bring your team to our 2023 Summit. Registration closes this month!

Fibber McGee and Molly. December 30, 1935. Blue net, WLS, Chicago aircheck. Johnson's Wax (Amateur Song Writing contest). The McGee's get ready for a New Year's Eve party, and then step out to the Wistful Vista Night Club. Jim Jordan, Marian Jordan, Harlow Wilcox (announcer), Rico Marcelli and His Orchestra, Emory Darcy (tenor), Audrey Call (violin). -------Claudia. December 31, 1947. Program #68. D'Arcy Advertising syndication. Coca-Cola. Happy 1948 Claudia!. Kathryn Bard, Paul Crabtree, Joe King (announcer), Rose Franken (creator), William Brown Maloney (supervisor, director), Manya Starr (adapter), Roger Starr (adaptor). ==== A Date With Judy. January 01, 1946. NBC net. Tums. Mr. Foster has made a New Year's resolution not to lose his temper. Sandra Gould, John Brown, Aleen Leslie (creator, writer), Myra Marsh, Tommy Cook, Helen Mack (producer, director). ----The Challenge Of The Yukon. December 27, 1945. WXYZ, Detroit origination, The Michigan Radio Network. "New Year's Eve". Sustaining. Firecrackers are the only thing that King is afraid of, a fact used in an attempted robbery. This program has also beem dated December 29, 1945. Jay Michael, Hugh Holder (announcer), Mildred Merrill (writer). ----Dragnet. March 08, 1951. NBC net. "Big New Year's". Commercials deleted. On New Year's Eve (despite the March broadcast date) a police officer is shot and killed. Jack Webb, Barton Yarborough, George Fenneman (announcer). 26:25. Audio Condition: Excellent. Otherwise complete.------The Fitch Bandwagon. December 29, 1946. NBC net. Fitch Shampoo. Phil is getting ready for New Year's Eve. Phil sings, "Possum On The Tree." Phil looks through his old scrapbook before being interviewed by a reporter for a fan magazine. Don't miss Phil and Remley sing, "That's What I Like About Hawaii." Alice sings, "Zip It De Doo Dah.". Phil Harris, Alice Faye, Walter Scharf and His Orchestra, Elliott Lewis, Anne Whitfield, Jeanine Roos, Joe Connelly (writer), Bob Mosher (writer), Paul Phillips (director), Bill Forman (announcer).------Suspense. December 28, 1958. CBS net. "The Thirty-Second Of December". Commercials deleted. A good story about a man who buys a watch with many dials, including one that travels through time. Frank Lovejoy, Norman Alden, Joan Banks, Barney Phillips, Sam Pierce, George Walsh (announcer), Morris Lee Green (writer), William Walker (writer), William N. Robson (producer, director). SOURCES:Radiogoldindex.com; OTRR Group; Wikipedia

Today Bob Mosher, current Executive Director of the Philmont Staff Association, joins the show. Bob worked seasonally at Philmont for 10 summers, 2  autumns, and 4 winters.  In this episode we discuss an array of topics including the importance of the Camp Director role, the origins of the Roving Prospector position, the year of the Donald Duck orange juice themed Phil-fiesta, the infamous Pizza Hut challenge, and more. The second half of the conversation we focus on upcoming PSA events, namely the 50th anniversary homecoming happening this July, 2023.   Philmont Experience:92 Trek participant93 Activities Staff97 Activities Assistant Manager98 Kanik Guide98 Activities Manager98 Kanik Asst Coordinator99 CD Ring Place99 Autumn Adventure Guide00 Kanik Asst Coordinator00 CD Cyphers Mine00 Autumn Adventure Guide01 Kanik Asst Coordinator01 Roving Prospector02 Interpretive Programs Coach04 Backcountry Manager05 Backcountry Manager09 CD CimarroncitoNotable MentionsDean TooleySteve WillisTrish Daily SiefertTroy PhillipsAustinMark AndersonLinda AndersonDoug PalmerBill Spice David O'NeillBob RickleffsRod TaylorDerek Gotlieb Chris SwainTobasco DonkeysLarry McLaughlinNancy Coleman StickelmanJohn SeimNate LayKevin StickelmanLiz HarperShayla RidgwayDannyCory YountsTennessee BoysSupport the show

Are you working to build a "skilled" or "skillful" workforce? The difference does matter. In this episode Bob Mosher digs into our "skill initiatives" to ensure we are not making past mistakes.  Listen now to hear Bob's views on where we need to head with our "skilling" solutions. For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Ready to make the shift to put performance first? Bring your team to our 2023 Summit. Registration is now open.

Learning In The Flow of Work - or Workflow Learning - has been a hot topic in Learning & Development in recent years but how does this approach match up with employees' expectations and what they believe to be effective to meet their development goals? In this special episode, David and Bob Mosher explore the findings of a recent survey conducted to explore the expectations of learners and perceptions of L&D to see where we are right now and what we need to do to meet learners where they need us to be. Link to Learning In The Flow Of Work Survey: https://360learning.com/guide/learning-in-the-flow-of-work-report/learning-in-the-flow-of-work-report/ KEY TAKEAWAYS Fitting learning into the workflow is incredibly effective. It turns training from something that is done once a year into an almost daily experience. Building materials for use in the workflow ensures the L&D team´s focus is on delivering the product or service the company they work for has to offer. Not having to take people off the job, means not having to find time for training. In all countries, on-the-job training delivered by peers was deemed to be the most effective. But quality varies and those that are good at it do not always have enough time available to train others. A lot of new managers do not get training before taking on their new roles. Build life rafts first, then teach swimming. Training has to solve the most critical issues first. Contextualised training is far more effective. BEST MOMENTS 'In the workflow is the most powerful and intrinsically motivating place for learning to occur. ' 'Only 29% of UK learners and slightly more in the US said online training was effective.' 'We´ve got into the habit of trying to educate generic managers. ' 'In the workplace, performance is the outcome. Learning is just one tool to get there. ' ABOUT BOB MOSHER Bob Mosher is a genuine Thought-Leader in L&D and Chief Learning Evangelist, at The 5 Moments of Need™, an organisation that specialises in helping learning professionals design, develop, and measure effective learning and performance support through the 5 Moments design methodology. Bob has been an active and influential leader in the learning and training industry for over 30 years and is renowned worldwide for his pioneering role in new approaches to learning.   GUEST RESOURCES You can follow and connect with Bob via: Twitter: https://twitter.com/bmosh LinkedIn: https://www.linkedin.com/in/bmosher/ Website: https://www.5momentsofneed.com/ Performance Matters Podcast: https://performancematters.podbean.com/   VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523  L&D Masterclass Series: https://360learning.com/blog/   ABOUT THE HOST David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.  As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.  CONTACT METHOD  Twitter:  https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/  L&D Collective: https://360learning.com/the-l-and-d-collective/ Blog: https://360learning.com/blog/ L&D Masterclass Series: https://360learning.com/blog/ See omnystudio.com/listener for privacy information.

Cindy Huggett sits down with host, Bob Mosher, to discuss her views on virtual instruction, the misses she's seen in the mad rush to make all learning virtual in the last few years, and how virtual instruction can (and does) play a critical role when putting performance-first. Listen or download the episode now.   For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Already making the shift to put performance first? Bring your team to our 2023 Summit. Registration is now open. Learn more about Cindy's work and preorder her book.   Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved. 

In this Experience Matters episode Bob Mosher sits down with Jill Busch, Director of Learning and Development at ManpowerGroup, to discuss her experience with changing learning in organizations and how she approaches the challenge of leading the horse to water and helping it dip their nose in a bit. Listen or download now! For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Bob Mosher is the CEO/Chief Learning Evangelist at APPLY Synergies. He helps learning organizations, design, develop and measure effective learning. He is also a columnist for Chief Learning Officer Magazine. Bob joins host Eugene Signorini to talk about the rapid rate of change and other challenges that deskless workers are facing.      Takeaways:  The rapid rate of change is one the biggest challenges facing frontline workers today. The day of learning having a shelf life is in the past.  Covid really brought out the elephant in the room, especially in terms of L&D about how training and learning hasn't been taught or kept up with in the best manner. In L&D, there is a process of apply, change and solve. You apply a new solution to a problem, change it if that doesn't work and try to solve the issue for deskless workers. When you are going to introduce change, you want to make sure the methodology of the message makes sense and it reaches home to the frontline employees. Failure isn't critical. Letting know that failure isn't the absolute worst outcome is something that can ease the burden on workers.  You want to enable frontline workers to be self confident and have self efficacy, so you need to train them on those so they don't fall into the negative or between the cracks. Onboarding a new employee shouldn't be more than 15 - 30 days because they won't be able to retain all the information. Quote of the show   2:43 “I think what [covid] has done for us is show us things that we've gotta be more attentive to in this space. And change has been a constant for too long. I think it's fallen on the shoulders of the frontline workers who've done their best, often in spite of our efforts frankly, to keep up and perform effectively.”  Links: LinkedIn: https://www.linkedin.com/in/bmosher/ Company Website: https://www.applysynergies.com/ Blog: www.5momentsofneed.com Ways to Tune In: Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS  Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402 Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS Stitcher - https://www.stitcher.com/show/frontline-innovators Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw YouTube - https://youtu.be/f0WSSo7EP_k    Frontline Innovators is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/

This is the second part of an eight-part series about American movie ratings. Part 1 focused on Prano Baily-Bond's Censor. Future episodes will focus on Brian DePalma's Greetings (1968), Gordon Flemyng's The Split (1968), Steven Spielberg's Indiana Jones and the Temple of Doom (1984), Garry Marshall's The Flamingo Kid (1984), John McNaughton's Henry: Portrait of a Serial Killer (1986), and Philip Kaufmans's Henry & June (1990).***Referenced media:High School Confidential (Jack Arnold, 1958)Leave It to Beaver (Joe Connelly and Bob Mosher, 1957-63)Cleopatra (Joseph L. Mankiewicz, 1963)Look Who's Talking (Amy Heckerling, 1989)The Flintstones (Brian Levant, 1994)National Velvet (Clarence Brown, 1944)A Place in the Sun (George Stevens, 1951)American Pie (Paul Weitz, 1999)Gone with the Wind (Victor Fleming, 1939)The Best Years of Our Lives (William Wyler, 1946)Avengers: Endgame (Anthony Russo and Joe Russo, 2019)Titanic (James Cameron, 1997)Au Hazard Balthazar (Robert Bresson, 1966)The Russians Are Coming, The Russians Are Coming (Norman Jewison, 1966)Endless Summer (Bruce Brown, 1966)Torn Curtain (Alfred Hitchcock, 1966)War and Peace Part II (Sergei Bondarchuk, 1966)The Wild Angels (Roger Corman, 1966)Batman (Leslie H. Martinson, 1966)Alfie (Lewis Gilbert, 1966)Fantastic Voyage (Richard Fleischer, 1966)Persona (Ingmar Bergman, 1966)Blowup (Michaelangelo Antonioni, 1966)

In this episode host Bob Mosher sits down with Oliver Kern, a consultant, trainer and coach, who first built a performance-first solution as a non-learning leader. Listen as he discusses how he shaped stakeholder content into what was truly needed and made it stick. For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.       

  With more than 9,000 attendees from 50 different countries, 200 seminars and 200 exhibitors, Learning Technologies is Europe's leading showcase of organisational learning and the technology used to support learning at work. A major conference runs alongside the exhibition, featuring talks from more than 90 of the learning industry's foremost speakers, thinkers, visionaries, and practitioners.   This special edition of the podcast was mostly recorded at the show, and features interviews with Paul Matthews of People Alchemy and Caroline Ford of Novartis, as well as 'Hot Takes' on the current state of the industry from Donald Taylor, Paul McElvaney, Mirjam Neelen, Laura Overton & Bob Mosher. 02:26 Hot Takes: Don Taylor, Laura Overton, Mirjam Neelen, Bob Mosher, Paul McElvaney 12:16 Event themes 13:20 Interview 1 Paul Matthews 27:36 Ads 29:14 Interview 2 Caroline Ford 44:40 Outro and tribute to John Harris Contact John Helmer Email: john@learninghackpodcast.com Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: https://johnhelmerconsulting.com/ Download the white paper from Learning Pool written by John Helmer – The Spacing Effect: Harnessing the Power of Spaced Practice for Learning That Sticks https://learningpool.com/spacing-effect-harnessing-power-of-spaced-practice/

In this episode Katie Coates, director of learning at McKinsey and Company, shares with Bob Mosher her latest findings and research behind the true power of performance support. Specifically she addresses, how organizations can think about performance support to solve a broad range of performance challenges; best practices, lessons learned, techniques and strategies for successfully implementing performance support, and; a change model to help drive adoption of performance support in your organization. Download and listen now. For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.  

All good things must come to an end. And sadly, that's true for Series One of 99 Problems But Work Ain't One. But we couldn't just let it fizzle out! So we've compiled our favourite nuggets of knowledge from every episode. Get ready for some brilliant insights into the worlds of L&D, HR, People Development, Talent Management and forward-thinking workplaces. Thank you to anyone who's tuned in and supported the show so far and to our 13 amazing guests who've joined us for some really insightful and fascinating conversations. We'll be back for a second series soon - so make sure you're subscribed wherever you're listening. Each clip is timestamped below with a note of the guest and episode number, so if you want to head over to any of the conversations you missed, you can! Running order: 0:00 > Introduction to the episode. 0:51 > Paul Matthews, Episode 1: L&D's credibility. 4:14 > Emma Leonis, Episode 2: HR's changing structure and skillset. 7:43 > Ross Stevenson, Episode 3 Who should L&D be working with? 10:56 > Kevin and Laure of Livestorm, Episode 4: Shifting to asynchronous learning. 14:08 > Esther O'Callaghan, Episode 5: Increasing entry-level talent and diversity. 16:23 > Toby Newman, Episode 6: Should you add colleagues on social media? 18:38 > Tushar Agarwal, Episode 7: The case for shared physical workspaces. 23:09 > Valerie Mann, Episode 8: Codifying and scaling culture in the workplace. 27:14 > Bob Mosher, Episode 9: Basing learning around when it's applied. 30:42 > Kevin M. Yates, Episode 10: What should L&D be measuring? 33:56 > Pam Hamilton, Episode 11: How companies can prepare for asynchronous work. 37:22> Jacquie Gay, Episode 12: How OKRs have changed behaviour and what's measured at TomTom. 40:55 > Angela Guedes, Episode 13: The optimal onboarding journey for new starters. 45:00 > Outro to the episode. Where you can find these episodes: Watch every episode on YouTube: https://www.youtube.com/playlist?list=PLNtHJIUeVUyIybZBlnsgUW3ypL4dLQhKh Listen to every episode on Spotify: https://open.spotify.com/show/70k8Cfn70DcPD0CEBA1ySs Listen to every episode on Apple Podcasts: https://podcasts.apple.com/us/podcast/99-problems-but-work-aint-one/id1572432505 Read shownotes for every episode: https://gethownow.com/podcast/ How to connect Find Nelson on: LinkedIn: https://www.linkedin.com/in/nelsonsivalingam/ Twitter: https://twitter.com/ThatNelsonDude Find HowNow on: LinkedIn: https://www.linkedin.com/company/hownowhq/ Twitter: https://twitter.com/hownowteam Instagram: http://instagram.com/hownowhq Our Website: http://gethownow.com/ --- Send in a voice message: https://anchor.fm/gethownow/message

  John talks to Bob Mosher, champion of workflow learning and the Five Moments of L&D Need. Bob has been an active and influential leader in the learning and training industry for over 30 years and is renowned worldwide for his pioneering role in new approaches to learning. Based in South Carolina, he is CEO and Chief Learning Evangelist at Apply Synergies. Previously he was with Microsoft, as Director of Learning Strategy. Bob is also a Maisie Fellow.   00:00 - Intro 02:40 - What are the 5 moments of L&D need? 09:22 - What progress has he seen in the 20 years since the 5 moments were defined? 14:37 - Are vendors building the right tech for workflow learning? 20:55 - Why haven't we seen EPS systems emerge as a discrete product category? 23:01 - How do we stop workflow learning being an interruption? 27:45 - Which learning theorists have shaped his ideas? 35:02 - Where can people follow his ideas? 37:27 - Next time on the Learning Hack …   Mentioned in the discussion: Gery, G. (1991). Electronic performance support systems: How and why to remake the workplace through the strategic application of technology. Tolland, MA: Gery Performance Press.   Dr. Conrad Gottfredson: https://www.5momentsofneed.com/conrad-gottfredson.htm   Dr. Alison Rosset: https://www.researchgate.net/profile/Allison-Rossett   Robert F. Mager https://en.wikipedia.org/wiki/Robert_F._Mager   Contact Bob Mosher Twitter: @bmosh LinkedIn: https://www.linkedin.com/in/bmosher/ Website: https://www.applysynergies.com/ Bob's podcast: https://performancematters.podbean.com/   Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/   Download the new white paper from Learning Pool written by John Helmer & Ben Betts – Suite Dreams: The Past, Present and Future of Learning Systems https://learningpool.com/suite-dreams/

For too long learning has been about giving people new and more information, but it hasn't been built around where the learner needs to apply that knowledge. Bob Mosher's 5 Moments Of Need Framework help you pivot to a mindset where you consider the workflow first and foremost! In this episode, Bob also explained why traditional classroom training has gone unchallenged for so long, how to empower learners to use information when you're not around, why building skills should be viewed in terms of your performance and how you apply them and so much more. Running order 0:00 Introduction to Bob Mosher and The 5 Moments of Need Framework's origins 7:46 Why Apply is the moment you need to start with and pivot to. 11:29 The 5 Moments of Need SAVE classroom training and the legacy classroom model. 20:49 What are The 5 Moments of Need/what is the framework? 25:31 How can L&D professionals apply the framework to their day-to-day life? 30:42 What does great design for apply, change and solve look like? 36:11 Bob's view on the shift towards building skills. 39:31 What L&D has done well during the pandemic. 43:36 One thing you can do to improve your learning culture today. 46:41 Quickfire questions How to connect Find Bob on: LinkedIn: https://www.linkedin.com/in/bmosher/ Twitter: https://twitter.com/bmosh?lang=en Find APPLY Synergies on: LinkedIn: https://www.applysynergies.com/ Their website: https://www.linkedin.com/company/apply-synergies/ Find Nelson on: LinkedIn: https://www.linkedin.com/in/nelsonsivalingam/ Twitter: https://twitter.com/ThatNelsonDude Find HowNow on: LinkedIn: https://www.linkedin.com/company/hownowhq/ Twitter: https://twitter.com/hownowteam Instagram: http://instagram.com/hownowhq Our Website: http://gethownow.com/ --- Send in a voice message: https://anchor.fm/gethownow/message

Chief Learning Evangelist Bob Mosher joins the show to discuss the importance of bringing learning closer to work and how L&D can bring the most impact to the learner. Bob breaks down the 5 Moments of Needs, defining the meaning of ‘apply', tips on finding the best subject matter expert, how to get started, and much more. CONNECT WITH USIf you have any feedback or want to join in on the conversation, connect with us via LinkedIN, Twitter (@bobbyhollywood), or email our show at learninggeekspod@gmail.com. DISCLAIMERAll thoughts and views are of our own.AUDIO CREDIT"Seagulls Stop it Now" by Bad Lip Reading. Check them out at https://www.youtube.com/user/BadLipReading

I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 44, Bob Mosher's storytelling helps us deliver the truth to executives, hiring smart professionals, and encourages us to remove barriers that limit capabilities. 00:00 Prologue From public school teaching to consulting with McDonald's, Bank of America, Herman Miller, Hitachi, Disney University, and Progressive Insurance (to name only a few), Bob has helped executives rethink how they develop talent and provided a countless number of training solutions. Not only does Bob help clients, but he also gives back to the talent-development profession through his stewardship. 01:40 Part 1: Delivering the Truth As professionals advance to a senior role in an organization, they become more removed from customer-facing interactions. They often rely on other employees to understand what is happening within the organization. Bob shares a story about an executive who makes it safe to deliver messages, even when messages aren't positive. 07:41 Part 2: Accepting Honest Feedback During a business meeting in Europe, Bob describes how a subordinate expressed a controversial opinion and what didn't happen afterward. 14:34 Part 3: Hiring and Enabling Employees While advising us, Bob shares two stories to explain his advice. _________________________________ How You Can Support the Show Unlabeled Leadership is a free service for people to learn about leadership. If you want to support the show, you can make a $0.99 donation. Your support reduces production expenses. https://anchor.fm/unlabeled-leadership/support No transcript available (future enhancement) Episode links Bob's LinkedIn profile, bio, and Twitter Bob's websites The 5 Moments of Need® APPLY Synergies Bob's books Innovative Performance Support Training for Results Bob's Slideshare: 70-20-10 - Driving Business results through Performance Support Bob's HPT Video 2019 HPT Treasures: HPT Practitioner Videos About Albert Bandura and Vicarious Learning Grenny et al.'s book, Influencer Lance Secretan's book: Reclaiming Higher Ground Gary DePaul's website Background Music You can find all the musical tracks at Envato Elements. 01:25 Theme music: Inspiring Uplifting Corporate by mixer_drummer 07:24 Old Box by _Blacksmith_ 00:00 Reflective by SilverHoof 14:20 Guitar by SilverHoof 20:33 Fun and Flirtyby BrownHouseMedia Lead on! --- Send in a voice message: https://anchor.fm/unlabeled-leadership/message Support this podcast: https://anchor.fm/unlabeled-leadership/support

This conversation connects many dots. What we frame as a talk about blended learning spans a variety of topics, including adaptive, micro-learning, workflow learning, curation, moments of need and more. We're joined by L& D experts, Jennifer Hoffman and Phylise Banner.