Podcasts about Concierge

Conversamos com Rodrigo Jardim, CEO da Best Travel, para conhecer o mercado de viagens corporativas e compreender como seu trabalho de concierge ajuda empresas, de todos os tamanhos e segmentos a reduzir custos com viagens..Além disso, como o suporte do concierge corporativo te salva de prejuízos ou de perder aquela reunião importante que seu cliente precisa que esteja pessoalmente no dia seguinte!.

In this lively episode of Doc Tales with Cocktails, Dr. May and Tim Hindmarsh tackle everything from bizarre fast-food crimes and questionable healthcare practices to a decades-old vaccine lawsuit making headlines. They discuss a McDonald's employee facing criminal charges after tampering with a customer's food, explore the dangers of social media-fueled decision-making, and break down the legal case of a convicted murderer who argued his life sentence ended when his heart temporarily stopped. The conversation then shifts to a controversial lawsuit involving an experimental RSV vaccine from the 1960s and broader concerns about medical ethics, informed consent, and pharmaceutical accountability. Plus, Dr. May shares a listener-submitted story involving concierge medicine, blood draws at a private residence, and the importance of vetting healthcare providers. As always, expect plenty of humor, candid commentary, and a few unexpected detours along the way. In This Episode A McDonald's employee faces felony charges after contaminating a customer's fries The role social media plays in poor decision-making A prison inmate's unusual legal argument about a life sentence ending after clinical death The history of vaccine-associated antibody enhancement (VADE) A lawsuit involving a 1960s RSV vaccine trial Medical ethics, informed consent, and government research programs Direct-to-consumer pharmaceutical advertising Concierge medicine concerns and "kitchen table" blood draws How to research and verify healthcare providers Listener questions and healthcare transparency Key Takeaways Social media can amplify impulsive decisions with lifelong consequences. Informed consent remains a foundational principle of ethical medicine. Patients should understand where their lab work is processed and how healthcare services are billed. Verifying provider credentials and disciplinary history is easier than ever and can help patients make informed healthcare decisions. Transparency builds trust between patients and healthcare professionals. Resources Mentioned National Provider Identifier (NPI) Registry State Medical Board License Verification Tools LabCorp Quest Diagnostics Connect with BS Free MD Website: https://bsfreemd.com Instagram: https://www.instagram.com/bsfreemd Facebook: https://www.facebook.com/bsfreemd Email: doc@bsfreemd.com 

Episode 119 (28/05/26) – Robbie Williams at Soccer Aid and other sports news, the Chloe Vs The World podcast, trying to advertise our podcast, the dark origin of the Nike slogan “Just Do It”, a letter from a “fan” of the podcast about our weekly improv The Concierge, followed by this week's unmissable episode of said improv, some more sports and entertainment news, another new improv (Brian Gawkins football manager), Reform's plan to bring back cat calling, Craggy, adults abusing young sports stars, Barry Norman's hatred of children, the story of a man that was dating a trans woman without knowing, recommendations, Future Greg and a whole lot more!

Subscribe to This Week in Hospitality wherever you get you podcasts: Spotify - https://open.spotify.com/show/5oPExA0txHMjEI5Ye13IUy Apple Podcasts - https://podcasts.apple.com/us/podcast/this-week-in-hospitality/id1849637233 Youtube - https://www.youtube.com/@ThisWeekinHospitality   This week opens at LE Miami — which Scott describes less like a travel conference and more like Coachella for hotel nerds — before the guys dive into the real industry tension underneath the party. Hyatt tells investors to stop counting rooms and start counting fees, arguing that “empty calorie” growth is the wrong metric. But the panel digs into the contradiction: the premium story is Park Hyatt, Andaz, Thompson, and Alila — while the actual growth engine may be Essentials, all-inclusives, and credit card economics. Translation: hotel companies are increasingly distribution platforms, loyalty machines, and maybe even banks. Then Hilton's Undergraduate by Hilton gets a second look. The name still gets roasted, but the strategy starts to make sense: college towns are wildly underserved, Graduate doesn't pencil everywhere, and tired select-service boxes are begging for conversion. The question is whether this is lifestyle innovation — or just another brand solving an owner pipeline problem. The guys also react to Sonder co-founder Francis Davidson's new AI travel startup, Odessia, and debate whether dedicated AI travel agents can win when ChatGPT and Claude already own so much user context. That leads into a bigger conversation about trust, human travel advisors, preference passports, and why overwhelmed travelers may want fewer options — not more. Finally, Minor Hotels makes the case for “asset-right” hospitality, arguing that brands need more skin in the game if they want owner trust. The crew closes with DMs, celebrity hotel speculation, World Cup demand anxiety, and Ben teasing a possible conversion-brand play of his own. This Week in Hospitality is presented to you by Journey. Journey is a loyalty platform built specifically for independent boutique hotels and high-touch hospitality brands. Our mission is to give operators the same powerful rewards engine, data intelligence, and guest insights that major chains rely on — without asking them to give up the individuality, soul, or story that makes their property extraordinary. If you're an owner or operator of an extraordinary, independently owned and operated hotel or residence — and you want to see whether your property is a fit for the Journey Alliance — you can learn more and apply at https://www.journey.com/alliance   Key Topics & Timestamps 00:00 — Intro & L.E/Miami Recap 05:52 — Hyatt's New Growth Strategy 16:35 — Hilton's Undergraduate Brand Bet 24:25 — Sonder's Founder Is Back: Odessia and AI Travel Planning 33:35 — The Human Concierge Is Making a Comeback 50:00 — What's In Your DMs? 59:25 — Spice of the Week   Your Hosts: Zach Busekrus — Journey LinkedIn: https://www.linkedin.com/in/zachbusekrus/ Instagram: https://www.instagram.com/behindthestays/   Scott Eddy — Global Travel & Hospitality Expert @MrScottEddy LinkedIn: https://www.linkedin.com/in/mrscotteddy/ Instagram: https://www.instagram.com/mrscotteddy/   Ben Wolff — Founder of Onera & Oasi LinkedIn: https://www.linkedin.com/in/ben-wolff/ Instagram: https://www.instagram.com/iambenwolff/   Edwin Kramer — Luxury Hotelier Consultant & Former GM LinkedIn: https://www.linkedin.com/in/edwinckramer/ Instagram: https://www.instagram.com/edwinkramer/

Are you planning your next magical vacation with Disney Cruise Line? In this episode of the DCL Podcast, we catch up with returning guest Andy to hear all about her recent 5-night sailing aboard the stunning Disney Magic. Sailing out of Galveston, Texas, Andy shares what it's really like to book a concierge-level stateroom without a travel agent. From the unexpected surprise of a Marvel Day at Sea to navigating early reservation perks like Palo brunch and dinner, this episode is packed with essential tips for your next voyage. Tune in to discover the logistical realities of cruising from Texas and get the insider secrets to maximizing your next Disney Cruise Line adventure!Main Segment TopicsBooking Concierge on the Disney Magic: The process, advantages, and learning curves of securing a concierge-level cruise.Early Reservation Access: Utilizing pre-cruise concierge services to successfully book exclusive onboard dining experiences like a Palo brunch and Palo dinner.Marvel Day at Sea: The unexpected surprise of finding out their itinerary was upgraded to a Marvel-themed sailing six months before departure.Texas Cruise Logistics: A discussion on the travel realities of driving from Dallas to the Galveston port versus flying directly into Houston.Want to be on the show? Fill out this form, and we'll be in contact with you real soon!https://dclpodcast.com/want-to-be-on-the-show/Support our show via Patreon:http://www.patreon.com/dclpodcastUse Christy's Travel Services:https://dclpodcast.com/book-with-christy/Follow the DCL Podcast via:http://www.facebook.com/dclpodcasthttp://www.instagram.com/dcl_podcastFollow Lake at:https://www.instagram.com/mouse.genhttps://www.youtube.com/@MouseGenFollow Christy at:http://www.packyourpixiedust.comhttps://www.instagram.com/packyourpixiedust

"Insurance is there for when you're sick or when something goes incredibly wrong. It's not there for prevention."The traditional healthcare system is designed to treat you when you are sick. You go to a doctor for 15 minutes, get a basic blood panel, and if you are within the "reference range," you are told you are fine. The goal of this system is to get you from -1 back to 0.My guest this week is Prabhat Dhar, the Head of Growth for Superpower, a new platform that wants to take you from 0 to 100. Rather than treating late-stage diagnoses, Superpower provides comprehensive biomarker testing, looking at advanced metrics like ApoB, Fasting Insulin, and HSCRP, to detect diseases like cardiovascular risk or metabolic dysfunction up to a decade before they materialize as claims.In this episode, we discuss how Superpower translates complex biological data into a highly personalized, AI-driven action plan for your health (and your lifestyle). We also dive into why employers must stop relying on health insurance carriers to manage wellness, the power of decoupling proactive screening from the traditional system, and how to start bending the cost curve by focusing on root-cause analysis instead of late-stage symptom management.If you want to know what the future of employee health benefits looks like when it's built on individual biology instead of group claims data, this episode is for you.Thank you to our 2026 sponsors!ParetoHealth: ParetoHealth empowers midsize employers with a long-term solution to reduce volatility and lower overall health benefits costs. Visit https://www.paretohealth.com/fully-insured-vs-self-funding-with-paretohealth-spencer-podcast/?utm_source=youtube&utm_medium=referral&utm_campaign=SelfFundedwSpencer to learn more.Samaritan Fund: A program that connects those who need help to the support they need. We are proud to offer the Samaritan Fund Program. Visit SamaritanFundProgram.com to learn more.Vālenz Health: We're Vālenz Health, your partner in improving health literacy, reducing plan spend, and delivering high-value healthcare. Visit ValenzHealth.com to learn more.Imagine360: Imagine360 helps self-funded employers save on healthcare with smarter health plans. Cut expenses by 20-30% with custom solutions. Contact us today at Imagine360.com.Episode Chapters(00:00:00) Intro: Getting from 0 to 100 (Not Just -1 to 0) (00:01:21) Why the Primary Care "Quarterback" System is Broken (00:04:47) Decoupling Proactive Health from Health Insurance(00:07:42) The Origin Story of Superpower & Treating Crohn's Disease (00:12:06) Democratizing "Concierge" Functional Medicine (00:15:22) Why Traditional Blood Tests Miss the Real Signals (00:19:06) Translating Biomarkers into Personalized Action Plans (00:23:44) Overcoming "Point Solution Fatigue" with Biological Data (00:27:55) The Superpower Member Experience: How It Works (00:31:41) Integrating an AI Doctor Chat and Clinical Teams (00:33:42) How Superpower Augments Direct Primary Care (DPC) (00:41:22) The 5 Biomarkers You Need to Be Testing For (00:49:36) Moonshot: The Future of the "Health Super App" (00:54:51) Closing Thoughts: Moving from Success to SignificanceKey Links for Social:@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFundedListen/watch on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

"Insurance is there for when you're sick or when something goes incredibly wrong. It's not there for prevention."The traditional healthcare system is designed to treat you when you are sick. You go to a doctor for 15 minutes, get a basic blood panel, and if you are within the "reference range," you are told you are fine. The goal of this system is to get you from -1 back to 0.My guest this week is Prabhat Dhar, the Head of Growth for Superpower, a new platform that wants to take you from 0 to 100. Rather than treating late-stage diagnoses, Superpower provides comprehensive biomarker testing, looking at advanced metrics like ApoB, Fasting Insulin, and HSCRP, to detect diseases like cardiovascular risk or metabolic dysfunction up to a decade before they materialize as claims.In this episode, we discuss how Superpower translates complex biological data into a highly personalized, AI-driven action plan for your health (and your lifestyle). We also dive into why employers must stop relying on health insurance carriers to manage wellness, the power of decoupling proactive screening from the traditional system, and how to start bending the cost curve by focusing on root-cause analysis instead of late-stage symptom management.If you want to know what the future of employee health benefits looks like when it's built on individual biology instead of group claims data, this episode is for you.Thank you to our 2026 sponsors!ParetoHealth: ParetoHealth empowers midsize employers with a long-term solution to reduce volatility and lower overall health benefits costs. Visit https://www.paretohealth.com/fully-insured-vs-self-funding-with-paretohealth-spencer-podcast/?utm_source=youtube&utm_medium=referral&utm_campaign=SelfFundedwSpencer to learn more.Samaritan Fund: A program that connects those who need help to the support they need. We are proud to offer the Samaritan Fund Program. Visit SamaritanFundProgram.com to learn more.Vālenz Health: We're Vālenz Health, your partner in improving health literacy, reducing plan spend, and delivering high-value healthcare. Visit ValenzHealth.com to learn more.Imagine360: Imagine360 helps self-funded employers save on healthcare with smarter health plans. Cut expenses by 20-30% with custom solutions. Contact us today at Imagine360.com.Episode Chapters(00:00:00) Intro: Getting from 0 to 100 (Not Just -1 to 0) (00:01:21) Why the Primary Care "Quarterback" System is Broken (00:04:47) Decoupling Proactive Health from Health Insurance(00:07:42) The Origin Story of Superpower & Treating Crohn's Disease (00:12:06) Democratizing "Concierge" Functional Medicine (00:15:22) Why Traditional Blood Tests Miss the Real Signals (00:19:06) Translating Biomarkers into Personalized Action Plans (00:23:44) Overcoming "Point Solution Fatigue" with Biological Data (00:27:55) The Superpower Member Experience: How It Works (00:31:41) Integrating an AI Doctor Chat and Clinical Teams (00:33:42) How Superpower Augments Direct Primary Care (DPC) (00:41:22) The 5 Biomarkers You Need to Be Testing For (00:49:36) Moonshot: The Future of the "Health Super App" (00:54:51) Closing Thoughts: Moving from Success to SignificanceKey Links for Social:@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFundedListen/watch on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Episode 118 (28/05/26) – On this week's show: Chris Packham's excitement over wildlife, all the people dying in water in an attempt to stay cool, Ricky Gervais shilling for some crappy drink, a live investigation into who is cutting grass at this time of night? The Concierge, the man who got his groin burnt by hot coffee on a plane flight, rubbish 70's cops, Duncan Ballantyne comes out as a Restore supporter, some advice for someone with a racist friend, an improv of the last days of Freddie Mercury, Craggy, the death of Judith Chalmers, recommendations, Future Greg and a whole lot more!

BONUS S6E7 8 retail trends for 2026 including AI-assisted shoppers, why people are the new luxury, and the grey swans most retailers are ignoringCasey Golden and Ricardo Belmar spent two days at The Lead Summit in New York City with the operators, founders, and analysts actually running retail right now, and they walked out with a clear read on the retail trends 2026 will be built on. Instead of a session-by-session recap, this bonus episode pulls out the eight cross-cutting themes that showed up no matter whose stage they were on, from Anthropologie and Talbots to Hey Dude, Olaplex, Loop, and Coterie.The headline: every AI experiment built to replace people was a failure story, and every one built to extend people was a winner. From there the conversation runs through the rewired store, the rise of the AI-assisted shopper, why human connection is becoming the new luxury, and the grey swan events most retailers can see coming but refuse to plan for. If you want the retail trends 2026 leaders are quietly betting on, plus what to do about it Monday morning, this is the episode.In This Episode, You'll Learn•       Why AI augmentation beats AI replacement, and the customer service "40% ticket deflection" stat that fell apart under real measurement•       How the AI-assisted shopper is already changing product discovery, and why generative engine optimization (GEO) is getting 80% of the attention on 5% of the traffic•       Why "people are the new luxury" may be the one theme still defining retail trends 2026 a year from now•       What Talbots' 35-of-100 transactions stat says about store KPIs beyond sales per square foot•       How community beat audience for breakout brands, and why your brand story now has to teach the LLMs who you are•       The grey swans hiding in plain sight: GLP-1, the aging of America, and single-geography supply chain risk•       The Monday-morning move to make before the AI-assisted shopper takes a bigger bite of your holiday trafficNotable Moments & Quotes•       "AI won't sit down and have a cigarette with me." The line that summed up why people still matter.•       "Listening is a capability, but hearing is a skill."•       Rainbow Shops: a vendor's 40% ticket deflection collapsed because customers just hung up and called back for a human.•       Talbots' Concierge clienteling went from reaching 300,000 of 750,000 eligible customers to all of them, while keeping the calls human. AI does the volume, people do the moments.•       Loop Earplugs grew from $1M to $250M in five years, obsessing over one question: where did you first hear about us?•       MoMA Design Store: "We're not Amazon, and we don't want to be."•       Randa Apparel's grey swans: GLP-1 (roughly 8M users today, potentially 100M by 2030), more Americans over 65 than under 18 by 2028, and the warning that "a business built around a single geography isn't lean, it's exposed."Subscribe & FollowIf you enjoyed this episode, please leave us a 5‑star rating and review on Apple Podcasts, Spotify, or Goodpods. Subscribe on YouTube so you never miss an episode and check out the other shows in the Retail Razor Podcast Network: Retail Transformers, Blade to Greatness, and Data Blades.Subscribe to the Retail Razor Podcast Network: https://retailrazor.com/Subscribe to our Newsletter: https://retailrazor.substack.comSubscribe to our YouTube channel: https://go.retailrazor.com/utubeChapters00:00 Teaser01:01 Show Intro03:18 The BIG Recap - Our 8 Themes form The Lead Summit05:49 Theme 1 - The Augmentation Imperative09:49 Theme 2 -  People are the New Luxury14:17 Theme 3 - The Rewired Store18:40 Theme 4 - Get Ready for the AI-Assisted Shopper24:19 Theme 5 - Community Over Audience30:57 Theme 6 - Brand Discipline and the Power of Saying No35:22 Theme 7 - Multiplatform & Multigenerational Reality40:23 Theme 8 - Grey Swans: The Conversations Most People Aren't Having45:39 Key Take Aways: What Should Listeners Do Monday Morning?48:53 Show CloseMeet your hostsHelping you cut through the clutter in retail & retail tech:Ricardo Belmar is an NRF Top Retail Voice for 2025 and a RETHINK Retail Top Retail Expert from 2021 – 2026. Thinkers 360 has named him a Top 10 Thought Leader in Retail, a Top 25 Thought Leader in AGI and Careers, a Top 50 Thought Leader in Agentic AIand Management, and a Top 100 Thought Leader in Digital Transformation and Transformation. Thinkers 360 also named him a Top Digital Voice for 2024 and 2025. He is an advisory council member at George Mason University's Center for Retail Transformationand the Retail Cloud Alliance. He was most recently the partner marketing leader for retail & consumer goods in the Americas at Microsoft.Casey Golden, is the North America Leader for Retail & Consumer Goods at CI&T, and CEO of Luxlock. She is a RETHINK Retail Top Retail Expert from 2023 - 2026, and Retail Cloud Alliance advisory council member. After a career on the fashion and supply chain technology side of the business, Casey is obsessed with the customer relationship between the brand and the consumer and is slaying franken-stacks and building retail tech! MusicIncludes music provided by imunobeats.com, featuring Overclocked, and E-Motive from the album Beat Hype, written by Heston Mimms, published by Imuno.

In today's Tech3 from Moneycontrol, we unpack the rise of AI concierge startups that want to handle everything from travel bookings to household chores with a simple prompt. We also look at Anthropic's massive $65-billion funding round, which is larger than all the money Indian startups have raised since 2022. Plus, why GCC hiring in India is becoming more selective as demand for AI talent rises, and how a Delhi High Court ruling on Google Ads and trademark bidding could reshape digital advertising strategies across sectors.

It's Ticked Off Tuesday and Jared is complaining with YOU about

On today's episode, I'm joined by Nicole Wegman, founder of Ring Concierge, to talk about the evolution of the diamond industry, lab grown vs. natural diamonds, engagement ring trends, and how she built one of the most recognizable fine jewelry brands from the ground up. Nicole breaks down the biggest misconceptions around lab grown diamonds, why engagement rings are getting bigger, the most popular diamond shapes right now, and how consumers are shifting their buying habits. We also dive into how she started Ring Concierge with just $2,000, scaled the business through Instagram before paid marketing, and disrupted a male-dominated industry by creating a more modern, fashion-forward jewelry experience for women. Nicole opens up about entrepreneurship, hiring, mistakes she's made along the way, influencer marketing, luxury investments that actually hold value, and what it takes to build a lasting brand in a $90 billion industry. Whether you're shopping for an engagement ring, love jewelry, or are interested in building a business, this episode is packed with insight. Enjoy!To connect with Ring Concierge on Instagram, click HERE.To shop Ring Concierge, click HERE.To connect with Siff on Instagram, click HERE.To connect with Siff on Tiktok, click HERE.To learn more about Arrae, click HERE. To check out Siff's LTK, click HERE.To check out Siff's Amazon StoreFront, click HERE. This episode may contain paid endorsements and advertisements for products and services. Individuals on the show may have a direct, or indirect financial interest in products, or services referred to in this episode.Refresh your everyday with luxury you'll actually use. Head to Quince.com/dreambigger for free shipping on your order and 365-day returns. Now available in Canada, too. That's Quince.com/dreambigger for free shipping and 365-day returns. Quince.com/dreambigger. Get 15% off Branch Basics with the code DREAMBIGGER at https://branchbasics.com/DREAMBIGGER #branchbasicspodOur listeners can buy one prescription pair and get 20% off additional pairs at WarbyParker.com/DREAMBIGGER – and using our link helps support the show. #WarbyParker #adGo to getrella.com and use code DREAMBIGGER for 10% off your first three months or annual plan. That's getrella.com to start your free 14 day trial and use code DREAMBIGGER for 10% off and see why social media teams are ditching the tool chaos.Produced by Dear MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Input geben - Networking starten!Wenn ein Bot den Kaffee bucht und du endlich Zeit hast, ihn zu trinken: Wir nehmen dich mit hinter die Kulissen eines internen AI-Concierge, der Kalender sortiert, E-Mails formuliert und Meeting-Hürden senkt – und zeigen, wie daraus belastbarer Alltag statt bunter Demo wird. Gemeinsam mit Andrea sprechen wir offen darüber, was wirklich zählt: klare Regeln, Human-in-the-Loop, Vertrauen durch Vorleben und ein risiko­basierter Rollout, der in unkritischen Bereichen startet und Schritt für Schritt Verantwortung an Agenten übergibt. So werden aus Benachrichtigungen echte Handlungen – vom Dashboard-Wächter bis zum Supply-Chain-Agenten, der innerhalb definierter Leitplanken Bestellungen steuert und nur eskaliert, wenn Unsicherheit oder Risiko steigen.Wir erzählen, warum der Weg klein begann: ein Chatbot als „Spielerei“, der mit internen Daten und Workflows reifte. Heute bucht der Concierge intern Termine, verfasst höfliche Mails für externe Absprachen und entlastet Teams genau dort, wo Koordination Zeit frisst. Entscheidend für die Adoption war nicht Zwang, sondern Vorbild: Wir nutzen das Tool im Meeting live, machen Nutzen sichtbar und lassen die Praxis sprechen. Parallel etablieren wir Guardrails, Monitoring und Freigaben, damit Qualität stimmt und Verantwortung klar bleibt – ein Muss in regulierten Umfeldern.Unser größtes Learning: Viele Experimente bringen wenig, wenn sie isoliert bleiben. Wert entsteht, wenn Datenzugriff, Rechte, Identitäten, Beobachtung und Automatisierung wie ein KI-Betriebssystem greifen. Dann arbeiten Menschen und Agenten wirklich Hand in Hand – transparent, sicher und messbar wirksam. Klingt nach Zukunft? Es ist Gegenwart, wenn man klein anfängt, sauber skaliert und die Kultur mitnimmt. Wenn dir diese Einblicke helfen, abonniere den Podcast, teile die Folge mit deinem Team und hinterlasse uns eine Bewertung – welche Aufgabe würdest du zuerst an deinen Concierge abgeben? Support the showVielen Dank an unsere Starken Podcast-Partner:Solunex:Der Schwerpunkt von Solunex liegt in der Unterstützung unserer Kunden im effizienten und automatisierten Verarbeiten und erzeugen von Kundenkommunikation. Dabei decken wir sowohl die Eingangsseite ab (Input Management), wobei Automatisierung und Unterstützung der Kundenteams durch den gezielten Einsatz von AI im Vordergrund stehen. Auf der Ausgangsseite (Output Management), steht ebenfalls die Automatisierung im Fokus, sowie die Nutzung sämtlicher Kontaktkanäle zwischen Kunden und Endkunden (Omnichannel Management).Vor über 35 Jahren gegründet, verfügt das Team von Solunex über langjährige Erfahrungen aus erfolgreichen Kundenprojekten, basierend auf hervorragender technischer Umsetzungskompetenz.Solunex unterstützt die Kunden über den gesamten Lebenszyklus einer Lösung aktiv und zuverlässig. https://www.solunex.ch/AlpineAI:AlpineAI ist ein innovatives Schweizer KI-Unternehmen, das sich auf sichere und datenschutzkonforme KI-Lösungen für Unternehmen spezialisiert hat. Ihr Hauptprodukt, SwissGPT, ist eine Schweizer Version von ChatGPT, die höchste Standards beim Daten- und Geheimnisschutz gewährleistet, indem alle Informationen in Schweizer Rechenzentren verarbeitet werden. AlpineAI versteht sich als Innovationskatalysator für die KI-Transformation und arbeitet daran, Unternehmen durch massgeschneid...

Episode 117 (21/05/26) – On this week's show: Greg finally gets the right size drive belts for his electric skateboard, moderating time playing video games, new presenters on Strictly and House of Games, Katie Price and her scamming husband, is Billie Eilish a little bit overrated? The Married At First Sight controversy, how to play Cine2Nerdle, Torture Dogs, the dark origin or the term “sweet Fanny Adams”, The Concierge, the cast for the new Street Fighter movie, what to do with old VHS tapes, the first person to seek assisted death that is physically healthy, Craggy, recommendations, Future Greg and a whole lot more!

In this episode, Burak Ipekci, the Head Concierge at The Royal Horseguards Hotel and General Secretary of Les Clefs d'Or International, shares his case for why the hospitality industry is splitting into two distinct businesses, and why only one of them can justify calling itself a hotel. He explains the "concierge mindset" as a philosophy that should run through every role, why emotional engagement is the only thing that justifies a premium ADR, and why teams that don't feel welcomed at the door will never make guests feel welcomed either.Watch our full conversation here on YouTubeMore in with Burak:What It Takes to Earn the Golden Keys - Burak IpekciHire For The Spark - Burak IpekciEnergy Fit - Burak IpekciMore podcasts with Burak:Mauricio Schuler: Concierge - The Beating Heart of HotelsTravel Trends Podcast: Special Hospitality Series: Inside Les Clefs d'Or with Burak Ipekci & Future Trends in Luxury Travel A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Rafael Rosengarten sits down with Dr. Kamal Jethwani, VP of Digital Ventures at Moffitt Cancer Center, CEO of AccelerOnc Studio, and consulting CEO of Decimal Health. With over two decades in digital health, Kamal shares how Moffitt is transforming cutting-edge oncology expertise into scalable AI-native companies, why operational implementation matters more than most founders realize, and how digital health adoption succeeds or fails inside real clinical workflows. From “concierge MVPs” to explainable AI, the conversation covers the hard-won lessons of building digital health programs at the ground level and why oncology innovation may be entering a completely new era.⁠⁠⁠⁠⁠TPM E565 highlights >⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Episode 56 links:Moffitt Cancer CenterAccelerOnc StudioDecimal Health

Michael Movie Review, Viewer Mail, Concierge Nurse Find as New Doctor, Congratulations Dr. Mirrop! by Tommy McElroy

Hosted by Michael Tetreault | Editor-in-Chief, Concierge Medicine Today Episode Overview In one of the most comprehensive episodes in DocPreneur Leadership Podcast history, host Michael Tetreault takes an honest, evidence-based, and encouraging look at the cash-pay and subscription-based primary care landscape — who it serves, how it works, where it's heading, and what every physician and advanced practice clinician needs to understand before making a career-defining decision. This episode doesn't take sides. It takes a clear-eyed look at the full picture — including the parts that don't always make it into the conference keynote. What's Covered in This Episode The Foundation Not all subscription-based primary care models are the same. Two models operating in this space share surface-level similarities but are structurally distinct businesses with different economic logic, different patient populations, and different long-term trajectories. Understanding which one you're considering — and why — changes everything about how you plan. A Lesson From Healthcare History Before committing to any practice model, it helps to understand what happened to the movements that came before it. This episode traces three instructive parallels: the micropractice and ideal medical practice movement of the early 2000s; the decades-long fight for healthcare price transparency and what happened when physicians finally got it; and the rise and reality check of retail health — what scaled, what didn't, and why. The common thread in every model that has achieved durable scale in American healthcare is the same: structural fit with the economic environment, not ideological purity. Two Pathways, One Brand Name The episode walks through both economic models in the cash-pay primary care space — the purist, cash-only, no-insurance model and the employer-integrated model — explaining how each works, who each serves, and what the financial picture actually looks like for physicians considering either path. The revenue math is done out loud. The sustainability data from peer-reviewed research is cited. The patient demographic fit for each model is examined honestly and specifically. Who Each Model Serves — and Where Other Models Fit Better A detailed breakdown of the patient populations each model genuinely serves well — and an honest, evidence-based look at the patient populations where other models may be a better structural fit. Including Medicare-eligible patients, patients with complex chronic disease, lower-income households, and employees of small and mid-sized businesses. The Overlooked Opportunity — NPs, PAs, and Advanced Practice Clinicians One of the most significant and underexplored opportunities in subscription-based healthcare delivery today is the direct-care model as a pathway for nurse practitioners, physician assistants, and other advanced practice clinicians. The evidence on NP and PA-led primary care outcomes is strong and peer-reviewed. The physician shortage projections make the need urgent. And the organizational infrastructure for advanced practice clinician-led direct-care practices is largely unbuilt — which means the opportunity belongs to whoever moves first. The Organizational Landscape An honest look at what the multiplicity of organizations, coalitions, and alliances in the cash-pay primary care space tells us — and what research on professional association dynamics says about the long-term implications of organizational fragmentation for legislative effectiveness and individual practice planning. One Brand, Two Directions Drawing on four documented historical parallels from the history of American medicine — the AMA and managed care, osteopathic medicine's identity divide, family medicine's emergence as a separate specialty, and the micropractice movement — the episode makes the case that two communities with genuinely different economic interests and regulatory priorities currently sharing a brand name may, consistent with historical precedent, find their own distinct professional homes over time. This is presented as pattern recognition grounded in verified historical evidence — and as practical planning context for physicians building practices today. The Tax and Structuring Update A clear, practical summary of the 2025 "One Big Beautiful Bill" Act changes — effective January 2026 — and what they mean for HSA eligibility of cash-pay membership fees. What qualifies, what doesn't, and why legal counsel is essential before making any representations to patients about tax-advantaged payment options. Eight Questions Before You Commit A practical pre-decision checklist — eight specific questions every physician or advanced practice clinician should be able to answer clearly before committing to any cash-pay practice pathway. Key Takeaways Cash-pay primary care and concierge medicine are not the same model, do not serve the same patient populations, and should not be evaluated as interchangeable alternatives. The purist cash-pay model has grown from approximately 100 practices in 2009 to over 2,100 by 2023 — real and meaningful growth. The financial sustainability data, however, reflects consistent challenges that peer-reviewed research has documented specifically in lower-income markets and solo practice settings. The employer-integrated pathway has stronger structural sustainability — multiple revenue streams, embedded benefit relationships, and documented employer cost reductions of 12 to 20 percent over three to five years. A December 2025 Johns Hopkins study found concierge and cash-pay primary care practices combined grew 83.1 percent between 2018 and 2023. The employer-integrated model is the primary driver of that growth trajectory. Concierge medicine — particularly the PCM model — is not retreating. The global concierge medicine market is projected to surpass $34 billion by 2032 and is growing at a compound annual rate that outpaces most healthcare market segments. The National Academy of Medicine's 2021 Future of Nursing report, AAMC physician shortage projections, and peer-reviewed NP/PA outcomes research collectively point to advanced practice clinician-led direct-care models as one of the most significant underexplored opportunities in subscription-based healthcare delivery. Pattern recognition from healthcare history — price transparency, retail health, the micropractice movement — consistently shows that the distance between a compelling healthcare idea and durable scaled impact is longer and more complicated than early advocacy suggests. Models that have achieved durable scale in American primary care share one characteristic: structural fit with the economic environment, not independence from it. Sources and Citations All claims in this episode are supported by published, verifiable sources. Full citations below. Micropractice and Practice Model History Moore, G. (2002). "Accountability and Improvement in Physician Practice." Family Medicine. Moore, G. & Showstack, J. (2003). "Primary Care Medicine in Crisis." Health Affairs. healthaffairs.org AAFP TransforMED Initiative. (2006). aafp.org Nutting, P.A. et al. (2010). "Initial Lessons From the First National Demonstration Project on Practice Transformation to a Patient-Centered Medical Home." Annals of Family Medicine. Rittenhouse, D.R. et al. (2009). "Primary Care and Accountable Care." New England Journal of Medicine. Rittenhouse, D.R. & Shortell, S.M. (2009). "The Patient-Centered Medical Home." JAMA. Price Transparency Research Pathak, Y. & Muhlestein, D. (2024). "Public Awareness and Use of Price Transparency: Report From a National Survey." West Health Institute / Gallup. pmc.ncbi.nlm.nih.gov Parente, S.T. (2023). "Estimating the Impact of New Health Price Transparency Policies." Inquiry.pmc.ncbi.nlm.nih.gov ScienceDirect. (2025). "Outcomes of Price Transparency Policies for Healthcare Services in the United States: A Systematic Review." sciencedirect.com Retail Health Fein, A.J. (2017). "Retail Clinic Check Up: CVS Retrenches, Walgreens Outsources, Kroger Expands." Drug Channels. drugchannels.net CNBC. (2024). "Why Walmart, Walgreens, CVS Retail Health Clinic Experiment Is Struggling." cnbc.com Healthcare Finance News. (2023). "Retail Clinics Seeing Utilization Soar, Popularity Grow." healthcarefinancenews.com MedCity News. (2023). "Retail Clinics Are Gaining Momentum." medcitynews.com Cash-Pay and Subscription Primary Care Market Data MedCity News. (March 2026). "DPC Is Scaling — The Financing Architecture Isn't Ready." medcitynews.com Johns Hopkins. (December 2025). Study on concierge and cash-pay practice growth 2018–2023. As cited in MedCity News, March 2026. Liaw, W. et al. (2024). "Direct Primary Care: Financial Analysis and Potential to Reshape the U.S. Healthcare Landscape." Journal of General Internal Medicine. springer.com Lujan, D.Y. (2025). "Why Direct Primary Care Models Fail." KevinMD. kevinmd.com Doan, L. et al. (2019). "Physician Perspectives on Direct Primary Care." Family Medicine. Eskew, P.M. & Klink, K. (2015). "Direct Primary Care: Practice Distribution and Cost Across the Nation." Health Affairs. healthaffairs.org Tseng, P. et al. (2018). "Administrative Costs Associated With Physician Billing and Insurance-Related Activities." JAMA Internal Medicine. Medscape Physician Compensation Report. (2023). medscape.com Employer-Integrated Model Spann, S.J. et al. (2020). "Employer-Sponsored Direct Primary Care." Journal of Occupational and Environmental Medicine. National Alliance of Healthcare Purchaser Coalitions. (2021). purchaseralliance.org Kaiser Family Foundation. (2023). Employer Health Benefits Annual Survey. kff.org National Business Group on Health. (2022). businessgrouphealth.org Employers Health Coalition. (2022). employershealthcoalition.org Patient Demographics and Population Health Anderson, G.F. (2010). "Chronic Conditions: Making the Case for Ongoing Care." Johns Hopkins Bloomberg School of Public Health. Tikkanen, R. & Abrams, M.K. (2020). "U.S. Health Care from a Global Perspective." Commonwealth Fund.commonwealthfund.org Collins, S.R. et al. (2022). "Paying for It: How Health Insurance and Healthcare Costs Are Shaping the Lives of American Adults." Commonwealth Fund. commonwealthfund.org Bureau of Labor Statistics. (2023). "Contingent and Alternative Employment Arrangements." bls.gov Petterson, S. et al. (2012). "Unequal Distribution of the U.S. Primary Care Workforce." Annals of Family Medicine. Advanced Practice Clinicians and Nursing Laurant, M. et al. (2019). "Revision of Professional Roles and Quality Improvement in Primary Care." New England Journal of Medicine. Naylor, M.D. & Kurtzman, E.T. (2010). "The Role of Nurse Practitioners in Reinventing Primary Care." Health Affairs. healthaffairs.org National Academy of Medicine. (2021). "The Future of Nursing 2020–2030." nationalacademies.org AAMC. (2021). "The Complexities of Physician Supply and Demand: Projections from 2019–2034." aamc.org Legal, Tax, and Compliance Eischen, J. (2025). Legal Commentary on Cash Practice Structuring. eischenlawoffice.com DLA Piper. (2025). "Paying for Direct Primary Care Arrangements With HSAs." dlapiper.com IRS Notice 26-05. irs.gov CMS. "Opt-Out Affidavits and Private Contracts." cms.gov Organizational and Professional Identity Research Hoff, T.J. (2010). Practice Under Pressure: Primary Care Physicians and Their Medicine in the Twenty-First Century. Rutgers University Press. Scott, W.R. (2008). Institutions and Organizations: Ideas and Interests. SAGE Publications. Freidson, E. (2001). Professionalism: The Third Logic. University of Chicago Press. Wolinsky, H. & Brune, T. (1994). The Serpent on the Staff: The Unhealthy Politics of the American Medical Association. Putnam. Gevitz, N. (2004). The DOs: Osteopathic Medicine in America. Johns Hopkins University Press. Stephens, G.G. (1989). "Family Medicine as Counterculture." Journal of Family Practice. Colwill, J.M. (1992). "Where Have All the Primary Care Applicants Gone?" New England Journal of Medicine. Meltzer, D.O. & Chung, J.W. (2014). "The Population-Based Physician Workforce." Health Affairs.healthaffairs.org Bodenheimer, T. & Pham, H.H. (2010). "Primary Care: Current Problems and Proposed Solutions." Health Affairs. healthaffairs.org Grumbach, K. & Grundy, P. (2010). "Outcomes of Implementing Patient Centered Medical Home Interventions." JAMA. Concierge Medicine Market Data Grand View Research. (2022). Concierge Medicine Market Size & Growth Report. grandviewresearch.com Precedence Research. (2023). U.S. Concierge Medicine Market Size and Forecast. globenewswire.com MDVIP. (2020). Personalized Primary Care Reduces ER Visits, Hospitalizations, and Outpatient Expenditures.mdvip.com AAPP / Software Advice. (2023). "Concierge Medicine Salary and Definition." softwareadvice.com Disclaimer The DocPreneur Leadership Podcast is produced by Concierge Medicine Today, LLC, an independent healthcare leadership publication. This episode and its accompanying summary are intended for educational and informational purposes only. Nothing in this episode or summary constitutes medical, legal, financial, or accounting advice. The information presented reflects publicly available research, published data, and editorial observation, and is not intended to replace the guidance of qualified medical, legal, financial, or business professionals. All factual claims are supported by named, verifiable third-party sources, which are cited in full above. Concierge Medicine Today makes no guarantee regarding the completeness or currency of external sources cited and encourages listeners to verify information independently. References to specific organizations, publications, legal decisions, or market data are provided for educational context only. Mention of any organization, publication, or individual does not constitute endorsement, and no commercial relationship exists between Concierge Medicine Today and any source cited in this episode unless otherwise disclosed. Physicians, nurse practitioners, physician assistants, and other clinicians considering any practice model change are strongly encouraged to seek qualified legal counsel with specific experience in healthcare compliance, tax structuring, and the applicable regulatory environment in their state before making any practice or business decisions. © 2007–2026 Concierge Medicine Today, LLC. All rights reserved. Reproduction or distribution of this content without written permission is prohibited.

In this week's episode, I'm joined by my good friend, Chris, to talk about his recent Baja cruise from San Diego with his wife aboard the Disney Magic. The cruise called on Catalina Island and Ensenada, which we discuss, and we also talk about Chris's experiences sailing Concierge. Don't forget to connect with the show on X and on Instagram @theDCLdude, or on Facebook at facebook.com/dcldudepodcast. You can also check out my blog at www.thedcldude.com. If you have any ideas for future episodes, I'd love to hear them! Finally, if you're thinking about booking a Disney Cruise, don't go it alone! Send me an email at wes@mickeyworldtravel.com for a FREE quote and find out how to get some onboard credit to spend on your cruise!

Redefining Healthcare Through Relationships, Purpose, and Personalized Care with Dr. Stevi Jenkins-KellyGuest: Dr. Stevi Jenkins-Kelly, PharmD, Founder of My Concierge Pharmacy Host: Julie RigaWhat if your pharmacist knew your name, your goals, and your complete health story rather than just your prescription number? In this episode, Julie Riga sits down with Dr. Stevi Jenkins-Kelly, a visionary pharmacist and founder of My Concierge Pharmacy. Together they explore how she left corporate pharmacy to build something new, a practice grounded in personalized service, trust, and a whole-patient approach to wellness. If you have ever felt like just a number in the system, this episode will inspire you to lead with more intention in your own work and life.Redefining Healthcare Through Relationships, Purpose, and Personalized CareAbout the GuestDr. Stevi Jenkins-Kelly is a licensed pharmacist with over 25 years of experience, including time at major chains such as CVS and Publix. She founded My Concierge Pharmacy in West Palm Beach, Florida after finding that most systems are built for volume, not genuine patient care. Her practice is completely independent, self-trademarked, and rooted in one guiding principle: pharmacy as a relationship, not a transaction.She holds advanced certifications in diabetes care and collaborative practice and specializes in medication management, chronic disease support, and preventative health. She serves patients across Florida and Pennsylvania, with direct delivery and personalized consultations at every stage of life.Fun Fact: Dr. Stevi loves salmon in every form. Lox and bagels with capers and onions is her absolute go-to.The Three Ingredients for Concierge Success1. Service as a Foundation True service is never transactional. Dr. Stevi built her team culture around being service-minded at every level. When you are moving a patient out of a system that has failed them, you must become the new definition of what great care looks like.2. Trust Through Follow-Through Trust is built by doing what you say you will do, every single time. My Concierge Pharmacy proactively manages patient profiles, coordinates with providers, and connects with each patient a minimum of six times per year. Patients soon find they do not need to chase anyone because someone is consistently and genuinely watching over their care.3. Customization That Feels Personal Concierge care is never cookie-cutter. Whether the patient is a parent preparing for summer, an elderly person managing chronic illness, or a performance athlete focused on longevity, every care plan is built specifically around that individual. Intentional personalization is what sets real concierge care apart from everything else.Key Insights from This EpisodePharmacists are trained in anatomy, biochemistry, and treatment protocol, making them the chemistry and treatment counterpart to a physician's diagnostic approach. Most patients never access this full depth of knowledge because corporate environments do not allow for it. Concierge pharmacy is changing that reality.Dr. Stevi also applies a micro-therapy model, focusing on one health challenge at a time rather than overwhelming patients with everything at once. This approach builds clarity, confidence, and a genuine sense of control over personal health, growth, and life balance.Connect with Dr. Stevi Jenkins-KellyWebsite: www.myconciergepharmacy.com Book a consult to explore whether concierge pharmacy is right for you. Service covers Florida and Pennsylvania with direct home delivery available.Connect with Julie RigaExplore leadership coaching, transformation, and purposeful living at the link below.Subscribe to Stay On Course wherever you listen to podcasts and share this episode with someone who deserves better from their healthcare journey.#StayOnCourse #PurposeDriven #LeadershipMindset #AuthenticGrowth #TransformYo

Today we're diving into a topic that so many people are curious about right now and that is concierge medicine. If you've ever felt rushed through a doctor's appointment, waited weeks to get in, or struggled to navigate the healthcare system, today's conversation is for you. MD² recently opened its Scottsdale practice in McCormick Ranch and is bringing a very different approach to healthcare. Their physicians care for only 50 families at a time, allowing for same day appointments for deeply personalized care and a true partnership in health and wellness. Joining us today is Dr. Bithika Thompson, a highly respected physician who spent more than a decade at Mayo Clinic Arizona and previously served as Chair of the Department of Endocrinology. She is nationally recognized for her work in diabetes, endocrinology, and patient centered care, and now she's helping bring MD²'s concierge model to Scottsdale alongside Dr. Leslie Thomas.  

Today we're diving into a topic that so many people are curious about right now and that is concierge medicine. If you've ever felt rushed through a doctor's appointment, waited weeks to get in, or struggled to navigate the healthcare system, today's conversation is for you. MD² recently opened its Scottsdale practice in McCormick Ranch and is bringing a very different approach to healthcare. Their physicians care for only 50 families at a time, allowing for same day appointments for deeply personalized care and a true partnership in health and wellness. Joining us today is Dr. Bithika Thompson, a highly respected physician who spent more than a decade at Mayo Clinic Arizona and previously served as Chair of the Department of Endocrinology. She is nationally recognized for her work in diabetes, endocrinology, and patient centered care, and now she's helping bring MD²'s concierge model to Scottsdale alongside Dr. Leslie Thomas.  

Send us a text if you want to be on the Podcast & explain why!You can rest an injury until it “feels fine” and still end up stuck at 80%. That's the trap that keeps athletes and active adults cycling through flare-ups, compensations, and reinjuries and it's exactly what we dig into with Dr. David Waltman, DPT.We talk about what most people never get from the traditional physical therapy clinic model: clear expectations. David breaks down why rushed visits and insurance-driven schedules can leave patients without the education that actually drives recovery. We get specific about what good rehab coaching looks like: knowing your phase of healing, understanding realistic timelines, and progressing with intent instead of chasing a random “quick fix” from Instagram, TikTok, or YouTube.Then we pivot to the solution David built after the pandemic pushed him into mobile concierge PT: KESI, an AI-assisted physical therapy and rehab programming app designed to stay evidence-based, affordable, and scalable. We cover who it's for, when you should still see a provider in person (especially acute injuries with swelling, limping, or trauma), and how KESI helps you through the messy middle after pain starts to fade. We also get into load management fundamentals, including tracking volume, pain, and RPE, plus the safeguards that keep a real clinician supervising progress.If you're a personal trainer, coach, or lifter who wants smarter injury rehab, better return-to-sport decisions, and a clearer roadmap from pain to performance, this one will sharpen how you think and how you program. Subscribe, share this with a trainer friend, and leave a review with your biggest rehab question so we can tackle it next.Want to become a SUCCESSFUL personal trainer? SUF-CPT is the FASTEST growing personal training certification in the world!Want to ask us a question?  Email info@showupfitness.com with the subject line PODCAST QUESTION to get your question answered live on the show!Website: https://www.showupfitness.com/Become a Successful Personal Trainer Book Vol. 2 (Amazon): https://a.co/d/1aoRnqANASM / ACE / ISSA study guide: https://www.showupfitness.com

I'm very excited to bring you today's show, because it is with a friend and colleague of mine from The Magic For Less! Stacy join us to share her recent Spring Break trip with her family (husband, high school-aged daughter and her friend) to Florida! We hear about their time at Terra Luna and fun around Universal, including Epic Universe with a fun meal at the Chocolate Emporium! Then, they headed to Disney's Port Orleans French Quarter for some pool time the night before the cruise, with a great meal at The Boathouse! Finally, we hear about their cruise on the Disney Fantasy, with an unexpected upgrade to concierge! Hear about the concierge experiences, fun around the ship, adventures at Lookout Cay, and more! We hope you can continue the conversation with us this week in the Be Our Guest Podcast Clubhouse at www.beourguestpodcast.com/clubhouse! Thank you so much for your support of our podcast! Become a Patron of the show at www.Patreon.com/BeOurGuestPodcast.  Also, please follow the show on Twitter @BeOurGuestMike and on Facebook at www.facebook.com/beourguestpodcast.   Thanks to our friends at The Magic For Less Travel for sponsoring today's podcast!

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For years I've been trying to talk my two good friends, John and Lori Scali into taking a Disney Cruise. They finally made that happen on the Disney Wish--and in Concierge no less! They are long-term Disney fans, and they offer us a very insightful review which we recorded at the Disney Vacation Club Island Tower at Disney's Polynesian Village & Bungalows, which they offer some thoughts on as well. Around the same time my wife and I were celebrating our wedding anniversary, which happens to be on May 4th--the same day Disney's Hollywood Studios would be the welcoming mat to thousands of Star Wars Fans who want to celebrate May the 4th be with you. Let me share the chaos of all that and what you may want to do differently next year--as it will be the 50th anniversary of the original Star Wars film which is where this holiday originates.   Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation!  David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!  

Le Carnet de Maxime Blot "Devenir un Artisan Hôtelier" pour 39€ seulement !Fruit de plusieurs années d'expérience sur le terrain, ce carnet signé Maxime Blot, Meilleur Ouvrier de France, offre un regard affûté sur les enjeux actuels du service hôtelier.1️⃣ Présentation de l'invité :À l'heure où un client peut tout réserver en quelques secondes depuis son smartphone… quel est encore le rôle d'un concierge ?Est-ce un métier en train de disparaître… ou au contraire l'un des derniers bastions de l'émotion dans l'hôtellerie de luxe ?Dimitri Ruiz connaît ce métier de l'intérieur. Concierge dans des établissements prestigieux, membre — puis président — des Clefs d'Or France.Nous ne nous connaissons pas personnellement, mais nous partageons le même terrain de jeu : celui de l'accueil, du service, et de l'excellence au quotidien.Aujourd'hui, nous allons creuser une question simple… mais essentielle :Le concierge est-il encore indispensable en 2026 ?2️⃣ Notes et références :▶️ Toutes les notes et références de l'épisode sont à retrouver ici.3️⃣ Le sponsor de l'épisode : MewsMews, c'est la plateforme de gestion hôtelière qui réunit tout ce dont vous avez besoin : PMS, POS, RMS, housekeeping et paiements.L'objectif ? Automatiser les tâches répétitives à faible valeur, pour que vos équipes puissent se concentrer sur ce qui compte vraiment : créer des expériences mémorables pour vos clients.Si vous souhaitez en savoir plus ou demander une démo, contactez Mews de ma part — et bénéficiez d'une offre exclusive. Rendez-vous sur mews.com !4️⃣ Chapitrage : 00:00:00 - Introduction00:02:00 - Le rôle du concierge à l'ère du numérique00:11:00 - La philosophie d'excellence et le réseau des Clés d'Or00:23:00 - Un parcours atypique : de l'Actor Studio aux Palaces00:34:00 - Briser le « plafond de verre » : la transition vers la direction00:47:00 - L'émotion comme moteur et l'anecdote du vétéran01:01:00 - Questions signaturesSi cet épisode vous a passionné, rejoignez-moi sur :L'Hebdo d'Hospitality Insiders, pour ne rien raterL'Académie Hospitality Insiders, pour vous former aux fondamentaux de l'accueilLe E-Carnet "Devenir un Artisan Hôtelier" pour celles et ceux qui souhaitent faire de l'accueil un véritable artLinkedin, pour poursuivre la discussionInstagram, pour découvrir les coulissesLa bibliothèque des invités du podcastMerci de votre fidélité et à bientôt !Hébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

Is a "Move Concierge" a real thing to actually help you with a move?

What happens when you combine an adults-only getaway with concierge-level luxury on a Disney Cruise?

My guest this week on the Travel Tales with Fergal Podcast is Les Walsh, Head Concierge at the stunning Cliff House Hotel in Ardmore, County Waterford.Ardmore is a beautiful seaside village that is close to my heart, and a place I return to every summer for swims off the pier. Taking its name from the Irish Aird Mhór, meaning “great height”, Ardmore is steeped in history and local tradition, with strong links to Saint Declan, who is said to have founded a Christian community here in the early 5th century.The Cliff House Hotel sits dramatically above the sea and is one of Ireland's most special five-star hotels. Home to the Michelin-starred House Restaurant, and the newest member of Ireland's Blue Book, it has helped place Ardmore firmly on the map as a luxury destination.Les is a member of the prestigious Les Clefs d'Or, the international association of professional hotel concierges, and in this episode he shares his insights into great hospitality, the magic of Ardmore, and the experiences that make this corner of Waterford so memorable including nearby Lismore, Youghal, the Mahons Falls in the Comeragh mountains and foody favourite town Dungarvan on the Greenway.We also touch on Ardmore's rich heritage from St Declan's Monastery to its 12th-century Round Tower, in a conversation full of sea, stories, history and five-star hospitalityI love the Blue Book because they are often family-owned and run Irish Country House Hotels, Manor Houses, castles and restaurants. A Blue Book voucher would always be my top travel gift recommendation and their website is https://www.irelands-blue-book.ie. Check out the Cliff House Hotel here https://cliffhousehotel.ie Fergal O'Keeffe is the host of Ireland's No.1 award winning travel podcast Travel Tales with Fergal listened to in 140 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow meon Instagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

Ritankar Das introduces a conversation with the Believe! Concierge, developed by Titan Holdings, exploring how AI may shape faith and inviting discernment on its impact on human relationships.Follow The Believe! Journal:Instagram ⁠⁠FacebookX ⁠⁠LinkedInVisit thebelievejournal.com for more. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.thebelievejournal.com

How AI-powered websites are transforming user behavior, search, and conversions, and what your business needs to do now. Visitors don't want to browse your website anymore, they want answers. Fast. In this episode, we break down the shift from traditional "brochure-style" websites to AI-powered experiences that act like a virtual concierge. Learn why outdated sites are costing you leads, how AI is reshaping search behavior, and what it takes to build a website that actually converts. From real-world examples to practical strategy, we explore how giving users instant answers (instead of forms and friction) can dramatically increase engagement, trust, and revenue. If you want your website to stay relevant over the next 6–18 months, this is a must-listen. What You'll Learn Why traditional websites are failing and how user expectations have fundamentally changed What an AI concierge website looks like (and how it boosts conversions) How to structure your site for AI search, better UX, and higher-quality leads Ready to future-proof your website? Check out LeadGrab.ai to see how an AI concierge can transform your site—or start by rethinking how your website delivers answers today. https://www.localseotactics.com/ai-concierge-why-traditional-websites-are-dead-and-what-comes-next/   

In this week's episode of Medicine: The Truth, hosts Jeremy Corr and Dr. Robert Pearl probe the facts beneath healthcare biggest headlines. Today's show features an in-depth look at sweeping federal budget cuts, the expanding (and often misunderstood) impact of GLP-1 medications and what's destabilizing health coverage. The conversation opens with a stark warning. Dr. Pearl reviews the president's proposed 2027 budget, which includes a $15.8 billion reduction in healthcare spending. He explains why cuts to Medicaid, NIH research and global health programs could have consequences that extend far beyond the next fiscal year, potentially slowing innovation, increasing patient risk and shifting costs to states and families. From there, the episode turns to one of the most asked-about topics from listeners: GLP-1 weight-loss drugs. While these medications clearly produce meaningful weight loss and improve outcomes in conditions tied to obesity, Dr. Pearl cautions that many of the broader health claims attributed to them may simply reflect the benefits of weight loss itself, not unique properties of the drugs. Throughout the episode, an underlying truth: scientific progress continues but policy decisions, pricing dynamics and system design may limit who benefits (and at what cost). Here are the other major storylines from episode 106: Federal health cuts threaten long-term progress: The proposed budget reduces overall healthcare funding by 12.5%, cuts NIH support by $5 billion and consolidates public health agencies. Global health funding drops sharply: International health spending is being cut nearly in half, while continued withdrawal from the World Health Organization leaves the U.S. more vulnerable to future pandemics. CDC leadership signals a policy shift: The nomination of Dr. Erica Schwartz as permanent CDC director suggests a move back toward a more traditional, science-driven approach to vaccines. RFK Jr. softens vaccine stance amid political pressure: In congressional testimony, the HHS secretary publicly acknowledged the safety and effectiveness of the measles vaccine. GLP-1 drugs deliver clear weight loss and major benefits: Studies show 10-20% weight reduction, along with approximately 20% improvements in kidney and cardiovascular outcomes. Many GLP-1 “breakthroughs” may reflect weight loss alone: Evidence linking these drugs to reduced cancer risk, improved cognition or lower addiction rates remains fuzzy at best. Exercise rivals the impact of breakthrough drugs: A large study shows vigorous physical activity reduces risks of dementia, diabetes, cardiovascular disease and death at levels comparable to or greater than GLP-1 outcomes. Stress does not directly cause cancer: Pearl explains that while many Americans believe stress leads to cancer, the real risk comes from behavioral responses such as increased smoking and alcohol use. Concierge medicine expands access for some: Patients who can afford annual fees gain faster access and more time with physicians, but the model reduces availability for others. China rapidly closes the drug development gap: New data show China's share of global pharmaceutical research rising to over 32%, nearly matching the United States. Exchange coverage declines and risk pools worsen: Millions may lose insurance due to subsidy changes, premium nonpayment and shifts to high-deductible plans. Drug prices continue to rise despite reform efforts: Under the TrumpRx program, lower prices on select drugs have been offset by increases elsewhere, with new medications averaging $353,000 annually. Robotics and AI may arrive faster than expected: A dramatic improvement in robot race performance leads Dr. Pearl to revise his estimate for clinical adoption of robotic procedures. Tune in for more fact-based analysis and practical perspective on the healthcare policies, technologies and trends shaping medicine today. * * * Dr. Robert Pearl is the author of “ChatGPT, MD: How AI-Empowered Patients & Doctors Can Take Back Control of American Medicine” about the impact of AI on the future of medicine. Fixing Healthcare is a co-production of Dr. Robert Pearl and Jeremy Corr. Subscribe to the show via Apple, Spotify or wherever you find podcasts. Join the conversation or suggest a guest by following the show on X and LinkedIn. The post MTT #106: Trump’s 2027 budget & the other threats to U.S. healthcare appeared first on Fixing Healthcare.

This episode recorded live at the Becker's 16th Annual Meeting features Keith Elgart, Chief Executive Officer, Concierge Choice Physicians and Timothy P. Seibert, MPH Chief Administrative Officer & Executive Director — Primary Care Initiative, Weill Cornell Medicine. They discuss how hybrid concierge programs can improve physician satisfaction, enhance patient experience, and create sustainable revenue streams while maintaining equitable access to care.This episode is sponsored by Concierge Choice Physicians.

A growing number of Vermont's primary care providers are shrinking their practices and charging membership fees. Concierge practices offer providers a break from burnout — but leave many patients behind.

Dr. Nathan Starke, a fellowship-trained urologist, men's health specialist, and Founder of Starke Medical, a Houston-based concierge practice that gives patients direct, same-day access to … Read more The post Dr. Nathan Starke Launches New Concierge Medical Service appeared first on Top Entrepreneurs Podcast | Enterprise Podcast Network.

What does it actually take to move from AI experiments and pilot projects to real business outcomes that customers can feel? At Adobe Summit in Las Vegas, I sat down with Neil Letchford, Vice President of Digital Engineering at Virgin Atlantic, to talk about how the airline is doing exactly that. While many organizations are still debating ROI, governance, and where agentic AI fits into the customer journey, Virgin Atlantic has already launched an AI concierge that is actively helping customers book holidays, find answers faster, and create a smoother travel experience from the first search to stepping onboard the aircraft. Neil shared how a proof of concept built in just two months evolved into a live multi-agent system that now helps customers plan trips, book holidays, and move seamlessly between digital channels and human support when needed. We talked about the importance of "knowledge over data," why observability and model evaluation matter when deploying AI at scale, and how the team built trust internally by focusing on real customer pain points rather than chasing shiny technology trends. What stood out most was how Virgin Atlantic has kept its famously human customer experience at the center of every decision. This is not automation for the sake of efficiency. It is about using AI to strengthen relationships, preserve brand personality, and create better outcomes for both customers and the business. From personalized holiday planning to agent-to-agent interactions that may soon redefine travel booking, this conversation offers a practical look at what happens when AI moves beyond theory and starts delivering value today. If you want to understand what agentic AI looks like in the real world, and why the companies moving early may gain a serious advantage, this is an episode you do not want to miss. What would AI need to do in your business before you would trust it to take the lead? Useful LInks Connect with Neil Letchford Learn more about Adobe Brand Concierge Check out Virgin AI Concierge Visit the Sponsors of Tech Talks Network and learn more about the NordLayer Browser.

Daniel Buitrago & Brandon Fifield welcome special guest Nick Ploesser of AK Trophy Expediters to share his unique story and business model performing expediter services, for hunters, outfitters and taxidermist alike.       Are 70 inch bull moose getting hard to find?, 76 inch monster in camp, Nick's neck surgery and disc replacement, back blowouts, AK Wild Sheep Foundation Conservation night re-cap, Kuvhima Safaris in Africa, what's the tip protocol?, levels to the hunt add-ons, BHA upcoming events ( Alaska Cooper Ammo challenge @ matsu outdoor show April 17th-19th & @ Fairbanks outdoor show at Carlson center April 24-26) ( kenai stewardship pint night @ kenai river brewing company Thursday May 14th 6-8pm) can find all the details on backcountryhunters.org, shout out to our boy Kevlar and congrats for winning the Can-am defender at the Alaska Wild Sheep Foundation 11th annual banquet event, taxidermy loyalty, logistics & options, to freeze or not freeze your meat,  Quick call to Coke Wallace in Bear camp, Monster Moose Outfitters in Holy Cross, the move to Alaska from Vermont, a career in the Alaskan oil filed, the expediter business model, a “Hunting Concierge” Nick's Goat hunt story, expediting for Jerrod Niemann, Nick's hunting experience with his boys, promoting hunting education course w/AK Department of Fish & Game, trivia brought to you by Connoisseur Crude    Visit our Website - www.alaskawildproject.com Follow us on Instagram - www.instagram.com/alaskawildproject.com Watch on YouTube - www.youtube.com/@alaskawildproject.com $upport on PAtreon - www.patreon.com/alaskawildproject Check out AK Trophy Expediters website www.aktrophyexpediters.com

Alison sits down with Dr. Zaid Fadul, a licensed concierge physician operating in all 50 states and a military doctor, to explore the evolving landscape of healthcare through the lens of concierge medicine. The two delve into the concept of concierge care, a model that breaks free from the limitations of the traditional insurance-driven healthcare system.Concierge medicine offers a patient-centered approach, allowing for greater flexibility and personalized care. Dr. Fadul emphasizes the freedom it grants both patients and physicians, breaking away from restrictive insurance protocols. This model allows for consistent and immediate communication, enabling patients to connect with him whenever they need, thereby fostering a relationship based on trust and the prioritization of health over bureaucratic obstacles.One of the key themes they explore is the increasing reliance on artificial intelligence (AI) by individuals seeking healthcare advice. Dr. Fadul acknowledges the use of AI in providing information, but warns against over-reliance on it as a substitute for professional medical guidance. He outlines best practices for using AI responsibly in healthcare inquiries, emphasizing the importance of context and clarity in question formulation. Dr. Fadul advocates for patients educating themselves about their health while underscoring the necessity of consulting experienced medical professionals to navigate complex medical situations correctly.Dr. Fadul's practice operates on a membership model that allows patients to have convenient access to comprehensive care through virtual engagement. They discuss the variety of services available, designed to meet diverse patient needs, from lab monitoring to extensive medical records management.This conversation is not only a look into the innovative world of concierge medicine but also a profound discussion on the future of healthcare in an increasingly digital age. Alison and Dr. Fadul wrap up the episode with practical advice for listeners considering a switch to a concierge physician for their personal healthcare. Whether exploring concierge medicine or consulting AI for health advice, nothing can replace the nuanced understanding and empathy that a trained physician brings to the table.HIGHLIGHTS:2:00 Dr. Fadul's Journey to Concierge Medicine4:23 The Appeal of Freedom in Healthcare5:42 Understanding Patient Demographics7:11 Common Healthcare Challenges8:40 The Role of AI in Healthcare14:03 Best Practices for Using AI14:51 The Limitations of Self-Diagnosis16:06 Personal Experience vs. Book Knowledge17:54 Reliable AI Platforms for Health19:26 Membership Model in Virtual Careconnect with Dr. Fadulwebsite: https://www.bespokeconciergemd.comYouTube: https://www.youtube.com/@drzaidfadulSPONSOR:Cellev8Discount code: THEALISONK2024 ALISON'S LINKS:Website | Facebook | Twitter | InstagramGET MY FREE 4 part Pop-up Podcast SeriesJOIN Borderless Hybrid Innovators FB GroupINNOVATION AVENUE: Fitness and Self-Care Revolution

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Cat & Cloud Podcast Cat & Cloud Coffee www.catandcloud.com Taking Care of the Pack w/Leah Wolff in HR - Ep #445 Summary: In this episode, the team sits down with Head of HR Leah Wolff to explore what it really looks like to build people, culture, and leadership inside a growing coffee company. Leah shares her journey from starting as a concierge during the pandemic to stepping into an executive leadership role, offering a candid look at how growth happens through ownership, feedback, and continuous learning. The conversation digs into the difference between traditional HR and a more human, culture-driven approach—covering hiring, training, communication, and the realities of managing a transient workforce. Along the way, they unpack how strong values, intentional onboarding, and honest conversations can shape not just better employees, but better people. Chapters: 00:00 Meet Leah Wolf and Casey Ryan 04:30 Leah's Journey from Concierge to Head of HR 10:00 Knowing When You're Ready to Lead 15:30 Feedback, Directness, and Learning to Communicate 21:00 Orientation, Training, and Setting the Tone 27:00 Hiring for Values and Cultural Fit 33:00 The Challenge of Staffing a Cafe Business 39:00 How Cat & Cloud Built Better HR Systems 45:00 Advice for Small Business Owners Hiring Their Team 51:00 Team Chemistry, Standards, and Accountability 57:00 Why Clear Expectations Matter 1:01:30 Gratitudes and Final Thoughts Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ Roasters Choice Subscription www.catandcloud.com/collections/subscriptions Wholesale Partners! Interested in serving our coffee at your business? Learn more about our Partner Program https://catandcloud.com/wholesale Links – The Truth! Colombia Truji y Angelita Thermal Shock Natural https://catandcloud.com/products/colombia-truji-y-angelita-thermal-shock-natural Jared Truby Interview https://youtu.be/KaTFcHxjumk?si=wlTAbJ7ZCvZleM7B Jared Truby Zine https://www.flipsnack.com/965BBFD6AED/letter-to-young-coffee-owners-issue-with-jared-truby Cat & Cloud Coffee was founded in 2016 by three friends who believe experiences and connections shape our lives. Former barista champions and lifelong coffee professionals, they envisioned a better way to do business and set out to create a values-driven organization that put culture first. Our mission is to inspire connection by creating memorable experiences. Whether it's with guests in our 4 retail locations in Santa Cruz, our team members, or our wholesale partners across the country, we strive to leave everyone better than we found them.  The Cat & Cloud Podcast is a space for us to share our experiences and adventures in coffee and business in hopes of inspiring more people to create culture and values-driven organizations.  Hosted by Chris Baca and Jared Truby Produced by Casey Ryan April 2026

in this episode I explain what your hotel concierge can't do. It's not that we don't want to but sometimes it's out of our hands. I break that down and talk about my experience working in the VIP part of the hotel for a day. Let's just say it was awesome.   Instagram: @conciergeconfidential_lv, @Brian_Ortega26 TikTok: @keystovegas

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Jana Franklin is President of CEO Concierge, a company dedicated to offering high-quality virtual assistant services to busy entrepreneurs, business owners and C-suite levels.In this episode of The Leader Assistant Podcast, Jana talks about the importance of training and onboarding when bringing on an assistant, the role of personality assessments in the hiring process, treating assistants as business partners, and more.Show notes -> leaderassistant.com/370 --It's the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It's actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community

It's All Been Done Radio Hour #578  Universe Journey #130 "Locum Victima"     Yanna and Norton pose as a couple on an alien planet, and become the object of seduction. The Concierge is distracted during a mission. Foley grows frustrated with Veena tech.    Visit our website http://iabdpresents.com Script books, clothing, and more at https://amzn.to/3km2TLm Please support us at http://patreon.com/IABD   A comedy radio show originally performed on Saturday, April 12, 2025, at Boxland in Columbus, Ohio. Check out our website for live recording dates.    STARRING Katie Boissoneault as Captain Michelle Tokaladie  Ryan Yohe as Commander Michael Anders   Sam Clements as Commander Colm Foley  Megan Overholt as Lieutenant Commander Norton  Joe Morales as Lieutenant Yanna  Rosaleigh Wilson as Ensign Mali Neato  Shane Stefanchik as The Concierge  and Nick Arganbright as Ambassador Dick Kahkay  GUEST STARRING  Nathan Haley as Niles  Beth Debelak as Pheena  Rosaleigh Wilson as the registrar  Ashley Clements as the announcer    Narrated by Darren Esler  Foley Artist Megan Overholt  Podcast edited by Olivia James     It's All Been Done Radio Hour created and produced by Olivia James  Written by Olivia James  Directed by Kristin Green  Music Director Kristin Green  Theme Songs composed by Nathan Haley, with lyrics by Olivia James  Technical Director Shane Stefanchik    Find more from It's All Been Done Radio Hour here: Facebook: https://www.facebook.com/itsallbeendoneradiohour Instagram: https://www.instagram.com/iabdpresents/ TikTok: https://www.tiktok.com/@iabdpresents   When you post about us, hashtag #IABD 

Yuliya Flynn is a partner at a small business law firm where she acts as concierge legal counsel for small and mid-size companies — handling the kind and breadth of work an in-house lawyer would, but for multiple clients at once. In this episode, she walks through what that role looks like day to day, from drafting employment agreements and reviewing leases to fielding emergency calls about severance. Yuliya explains how she audits new clients for compliance gaps, why she treats compliance as preventative medicine, and how those gaps can tank a purchase when it's time to sell. She also digs into the complexity of structuring employee compensation and retention plans, where equity participation sounds simple but quickly intersects with succession planning and corporate governance. Yuliya Flynn is a graduate of Kostanay State University in Kazakhstan and also earned her Master of Laws from American University with a specialization in International Business and Trade Law.This episode is hosted by Katya Valasek.Mentioned in this episode:Access LawHub today!Loyola Law SchoolLearn more about Loyola Law SchoolLearn more about Juno and private student loansLearn more about Juno and private student loans

Get ready to experience the ultimate luxury as we welcome back Amanda from Once Upon a Marathon to share her incredible Concierge Sailing aboard the brand-new Disney Destiny! If you are searching for the latest Disney Cruise Line tips, this episode is packed with exclusive details about this stunning new Wish-class ship. Amanda breaks down the VIP treatment from check-in to disembarkation, including an inside look at the Marvel-themed Concierge Lounge. We also dive into the immersive bars like the Haunted Mansion Parlor and the Sanctum, plus a review of the new Pride Lands: Feast of The Lion King dining experience. Whether you are dreaming of a Concierge getaway or planning your next Disney Cruise Line vacation, this trip report is a must-listen! Topics Discussed in the Main Segment:Pre-Cruise Stay: Flying into Miami and kicking off the trip with a luxurious stay at the Four Seasons in Fort Lauderdale.Concierge Embarkation: The seamless, white-glove boarding process at the port and the power of the “magic golden sticker”.Disney Destiny Grand Hall: First impressions of the ship’s stunning design and the immersive lighting effects of the Wakanda-inspired chandelier.Concierge Lounge Perks: A detailed look at the Marvel-themed lounge, including the complimentary happy hours, finger foods, and the massive perk of ordering hot galley food for breakfast and dinner.Bars & Lounges: Reviews of the incredibly immersive Haunted Mansion Parlor and the Sanctum.Rotational Dining: A rave review of the new Pride Lands: Feast of The Lion King, noting how Disney perfectly balanced the volume of the dinner show with the dining experience.Adult-Exclusive Dining: Returning to favorites with both a Palo dinner and a relaxing Palo brunch.Port Stops: Exploring the new Disney Lookout Cay at Lighthouse Point, navigating the rocky Lighthouse Trail, and comparing the island’s layout to the classic Disney Castaway Cay.Follow Amanda at: https://www.instagram.com/onceuponamarathon/ https://www.onceuponamarathon.com/ Want to be on the show? Fill out this form, and we'll be in contact with you real soon!https://dclpodcast.com/want-to-be-on-the-show/ Support our show via Patreon:http://www.patreon.com/dclpodcast Use Christy's Travel Services:https://dclpodcast.com/book-with-christy/ Follow the DCL Podcast via:http://www.facebook.com/dclpodcasthttp://www.instagram.com/dcl_podcast Follow Lake at:https://www.instagram.com/mouse.genhttps://www.youtube.com/@MouseGen Follow Christy at:http://www.packyourpixiedust.comhttps://www.instagram.com/packyourpixiedust 

Today, we'll run through a Concierge MVP example live on the pod. Brian chooses an idea specifically because someone wrote in and said it was "un-Concierageable," which isn't a word but is the reason this podcast exists. We go through the four-part framework that'll help you build a Concierge MVP - The Three Components of Wild Success, Acquiring Customers, The Test, and Feedback Loops. And we get a little help from an alum helping people get grants and our old friend - the Monkey on the Pedestal.  Tacklebox The Luge Tackle the Monkey First Miro 00:30 The Concierge MVP 02:05 The Grant Concierge MVP Example 04:56 Pushback06:30 Smooth Jazz 07:00 David's Idea 09:23 Concierge MVP Step One: The Three Components of Wild Success 10:43 Monkey and the Pedestal 14:08 Concierge MVP Step Two: Acquiring Customers 18:22 Concierge MVP Step Three: The Test 21:03 Concierge MVP Step Four: The Feedback Loop 22:52 The End - 85% of the Way There

Plus: Tesla gets license to supply electricity in Britain. And Honda expects up to $15.7 billion hit from EV strategy reassessment. Julie Chang hosts. Learn more about your ad choices. Visit megaphone.fm/adchoices

AI isn't about replacing people — it's about unlocking productivity and making customer experiences feel more human. On this episode of Right About Now, Ryan Alford sits down with Vinod Muthukrishnan, VP & GM of Webex Customer Experience at Cisco, to discuss how AI is transforming customer experience from fragmented interactions into continuous, context-driven conversations. Vinod explains why the purpose of AI in CX is not efficiency alone — it's humanization. From “concierge agents” that become the face of a brand to agentic systems that orchestrate complex multi-step requests across departments, this conversation explores the end of CX silos and the rise of intelligent, brand-aligned AI interfaces. They also tackle the real question everyone's asking: is AI taking jobs — or elevating them? Key Takeaways AI should make CX more human. Automation should enhance context, empathy, and continuity — not remove them. Context is the missing link in customer loyalty. Most brands reset conversations every time. AI fixes that. Concierge agents become the brand. They orchestrate backend systems while delivering one seamless customer conversation. Agentic AI moves beyond tasks. It executes complex, multi-step “jobs” across systems over time. AI won't replace humans — but AI-powered humans will win. Repetitive work declines. Strategic expertise rises. Connect With the Guest Vinod Muthukrishnan VP & GM, Webex Customer Experience – Cisco X: https://x.com/Vinod_CC LinkedIn: https://www.linkedin.com/in/vinodmkrishnan Connect With Ryan Ryan Alford Website: https://ryanisright.com Instagram: https://www.instagram.com/ryanalford LinkedIn: https://www.linkedin.com/in/ryan-alford