The Future Hospitality Summit Podcast

In this episode of the FHS Podcast, Marina Franolic speaks with Rahul Chaudhary, Managing Director & CEO of CG Corp Global and CG Hospitality Holdings. Rahul shares the bold investment strategy behind CG's presence in nearly 200 hotels across emerging markets — from Sri Lanka and India to the Middle East and Africa. He reflects on building through conflict, the rise of wellness as the new luxury, and why sustainability and digitisation are redefining hospitality. The conversation also touches on geopolitical challenges, tourism's power to unify, and CG's mission to create purposeful travel experiences rooted in simplicity, authenticity, and resilience.

In this episode of the FHS Podcast, Antonio López de Ávila Muñoz, Director of Innovation, Education and Investment at UN Tourism, joins host Son-Trang Nguyen to explore how education, innovation, and investment intersect to shape the future of global tourism. From developing accessible learning platforms and pioneering AI-driven tourism education, to helping Saudi Arabia and other nations become smart destinations, Antonio shares powerful insights on how the sector can build sustainable, community-led growth. He also unpacks Saudi Arabia's tourism transformation and the need to align local authenticity with technological progress.

In this episode, Elie Milky, Vice President Development at Radisson Hotel Group, shares insights into Radisson's expansion strategy across Saudi Arabia, Greece, Pakistan, and beyond. He discusses the role of conversion-led growth, the rise of Radisson Collection and Art'otel, and the group's strong relationships with local investors. Elie highlights Radisson's commitment to the growth of branded residences, and how regional cities play a key role in long-term growth. From smart city hotels to mountain resorts, this is a conversation on growth rooted in pragmatism, partnership, and purpose.

In this FHS Podcast, Jonathan Worsley speaks with Steven Greenway, CEO of flyadeal, about the airline's rapid growth trajectory as Saudi Arabia's Vision 2030 reshapes the aviation and tourism landscape. Steven reflects on his 25+ years in aviation, including past startup successes, and shares how flyadeal is building a commuter-friendly, tech-enabled network across the Kingdom and beyond. He discusses the rise of domestic and first-time flyers, female workforce inclusion, airport collaboration, and why AI and digitalisation will define the next wave of industry transformation.

Benoît-Etienne Domenget, CEO of Sommet Education, joins the FHS Podcast to discuss the urgent need for talent development in the global hospitality sector. He outlines how Sommet's institutions—including Glion, Les Roches, and École Ducasse—are training future leaders through a combination of operational excellence, strategic foresight, and adaptability. With over 300,000 hotel management roles needed in the next five years and 100 million jobs expected to be created globally, Benoît-Etienne emphasizes the critical role of lifelong learning, upskilling, and ESG education. He also highlights initiatives in Saudi Arabia, where Sommet is training tens of thousands of professionals to meet Vision 2030's demands. The conversation explores how collaboration between industry and educators is not only essential—but transformational.

Layla Alamri, Education Senior Manager at Red Sea Global, shares how the organisation is reshaping the future of luxury hospitality by investing in local talent. Through rigorous training, mentorship, and industry-aligned programs, RSG is empowering thousands of young Saudis, especially women, to pursue careers in tourism. Layla highlights key challenges, including shifting public perception and addressing language barriers, while reinforcing the role of cultural pride and personal growth. She also looks ahead to a future where Saudi Arabia becomes a global hub for luxury hospitality education.

In this episode of the FHS Podcast, Jonathan Worsley speaks with Maya Ziadeh, Chief Development Officer, Premium, Midscale & Economy Division for Middle East, Africa & Türkiye, Accor. They discuss Accor's expansive strategy in Saudi Arabia, including its 30-year legacy, plans to double its footprint by 2030, and a focus on both Giga projects and secondary cities. Maya shares insights on midscale and economy growth, Accor's “multi-local” development strategy, empowering women in hospitality through initiatives like RISE and She Leads, and how Accor fosters long-term, trust-driven investor partnerships.

Saudi Arabia's hotel investment market is undergoing a major shift. In this episode, Bilal Ambikapathy explains how recent regulatory changes have simplified foreign investments, especially in key cities like Riyadh and Jeddah, and clarified foreign ownership rules in Mecca and Medina through fund structures. He highlights the surge in domestic and regional investments, the rise of tier-two city opportunities like Asir province, and the outlook for Saudi Arabia as a dominant regional hub. With increasing transparency, strong regulatory frameworks, and impressive market performance (especially in Medina), Saudi Arabia is fast becoming a magnet for global hospitality investors.

In this episode of the FHS Podcast, Jonathan Worsley sits down with Maud Bailly, CEO of Sofitel, Sofitel Legend, MGallery, and Emblems. Maud shares her inspiring journey from serving the French government to spearheading Accor's luxury portfolio. The conversation explores her leadership philosophy rooted in pragmatism and emotional intelligence, the revival of Sofitel's brand identity through French zest and local culture integration, and bold sustainability goals like 100% eco-certification by 2025. Maud also highlights the importance of storytelling in ESG, the drive for gender diversity in leadership, and how Sofitel is adapting luxury experiences to Saudi Arabia while staying true to its values.

In this episode of the FHS Podcast, Sean Hehir, President & CEO of Trinity Investments, joins Marina Franolic to share his insights on the dynamic world of hotel investments. Sean walks us through his 27-year journey with Trinity, explaining how the firm pivoted to focus exclusively on hospitality real estate, amassing over $6.3 billion in assets under management. He discusses favorite deals, missed opportunities, and Trinity's expanding footprint into Europe. Sean also highlights the lasting impact of COVID on travel trends, the rise of experiential tourism, the integration of AI in asset management, and the promising investment opportunities he sees in Saudi Arabia and the Middle East.

In this episode of the FHS podcast, Dr. Fabien Fresnel, CEO of the Riyadh School of Tourism and Hospitality, joins Jonathan Worsley to discuss Saudi Arabia's ambitious plans to train 1 to 2 million young Saudis for the tourism and hospitality sectors over the next 10–15 years. Dr. Fresnel explains the urgent need for a "people strategy" to match the Kingdom's rapid development goals, how the school plans to scale up with innovation and technology, and why localized, multi-dimensional education will be critical. He also shares insights on bridging academia and industry, empowering female participation, embedding ESG culture in hospitality education, and creating an ecosystem of training centers across the Kingdom by 2030.

In this episode of the FHS Podcast, Muin Serhan, CEO of Amsa Hospitality, joins Jonathan Worsley to explore how Amsa is reshaping Saudi Arabia's hospitality landscape. Muin outlines the company's bold strategy to tap into underserved secondary markets while also expanding in major cities like Riyadh and Jeddah. He explains Amsa's four-pronged development approach—including land acquisition, JV partnerships, and management deals—and how its collaboration with leading hotel brands like Accor, Radisson, and IHG is accelerating growth. Muin also highlights the role of the Amsa Academy in training local talent, the company's push into sustainable and tech-driven innovation, and the importance of aligning with Vision 2030. With a pipeline of over 10,000 keys, Amsa is charting a new path for homegrown hospitality in the Kingdom.

In this episode of the FHS Podcast, Calm Co-Founder Michael Acton Smith opens up about his entrepreneurial journey—from tech burnout to building the world's leading mindfulness brand. He shares how Calm evolved from a meditation app into a wellness powerhouse, now with over 190 million downloads. Michael discusses the brand's collaboration with Hilton, the future of embedding wellness into hospitality, and the company's ambitions to move from digital to physical—through products, experiences, and branded living spaces. Tune in for insights on the business of calm, the power of sleep, and why the hospitality world should pay close attention.

In this special episode of the FHS Podcast, we meet Amani — a conversational AI designed to help the hospitality industry innovate, grow, and reimagine guest experiences. Amani shares smart investment insights across emerging markets like Saudi Arabia, India, and West Africa, discusses how AI enhances (not replaces) the human touch, and even reveals who she's most excited to meet at Future Hospitality Summit. With thoughtful views on sustainability, personalisation, and the future of tech-enabled travel, this episode is your backstage pass to a future-facing conversation between man and machine.

In this episode of the FHS Podcast,Adelina Phua, Managing Lyf Partner, The Ascott Limited, unpacks the evolution of Lyf from a bold idea in 2016 to a growing portfolio of over 35 properties across Asia-Pacific and Europe. Designed for digital nomads, entrepreneurs, and modern travelers, Lyf is redefining what it means to live, work, and play under one roof. Adeline discusses how Lyf uses design, data, and community engagement — from "Ambassadors of Buzz" to yoga classes and pet adoption drives — to create a vibrant and flexible hospitality model. She also shares insights into investor interest, expansion into Europe and the Middle East, and key learnings like bringing back TVs (but not the channels). Lyf is more than a stay — it's a movement toward social living.

In this episode of the FHS podcast, host Jonathan Worsley speaks with Jake Haupert, a leading voice in regenerative tourism and co-founder of the Transformational Travel Council. From a pivotal moment on a Californian beach to a life-altering climb up Mount Kilimanjaro, Jake shares how his early experiences led him to redefine travel as a catalyst for personal growth, cultural exchange, and environmental regeneration. The conversation explores the meaning of transformational travel, the shift from passive tourism to active co-creation, and how the hospitality industry can embrace meaningful human connection alongside AI. Jake also touches on how regenerative tourism goes beyond sustainability, drawing inspiration from nature and community-driven values. As tourism looks to the future, Jake advocates for intentionality, authenticity, and purpose—not just for guests, but for entire destinations and their people.

In this episode of the FHS Podcast, Marina Franolic sits down with Fahad Alubailan, Group CEO and Board Member of BAAN Holding Group, formerly known as Al Hokair Group. They discuss the strategic rebranding of the company, its expansion plans in hospitality, entertainment, and catering, and how BAAN Holding is aligning itself with Saudi Arabia's Vision 2030. With 23 hotels, over 3,000 room keys, and a strong presence in entertainment and catering, Ban Holding is positioning itself as a key player in Saudi's evolving tourism and hospitality landscape. Fahad also shares insights into investment opportunities for international investors, challenges in talent acquisition, and the role of mega projects in shaping Saudi's tourism future.

Hospitality design is more than aesthetics—it's about crafting seamless, memorable experiences. In this episode of the FHS Podcast, Johannes Torpe explores how authenticity, sensory design, and cultural integration are shaping the future of hospitality. From sustainable building materials to the evolving expectations of younger travelers, he shares insights on how destinations like Saudi Arabia can balance tradition, innovation, and sustainability to create truly immersive experiences.

In this episode of the FHS podcast, Jonathan Worsley speaks with Nikolina Angelkova, former Minister of Tourism of Bulgaria, about the power of strategic focus and investment in driving tourism growth. She shares how Bulgaria increased international arrivals by 35% despite a limited budget, the importance of public-private partnerships, and how Saudi Arabia's Vision 2030 is reshaping the region's tourism sector. Nikolina discusses sustainable tourism practices, overcoming challenges like over-tourism and infrastructure gaps, and the crucial role of investment in building a competitive, future-proof tourism economy. Tune in to gain insights from her experience in global tourism policy and investment advisory. #FutureHospitalitySummit #FHSSaudiArabia #FHSPodcast

In this episode of the FHS podcast, Marina Franolic speaks with Mounib Hammoud, Mega Project Consultant at Al Nahla Group, about the group's ambitious hospitality and real estate developments in Saudi Arabia and beyond. Mounib shares insights into Al Nahla's transformative projects like the Golden Triangle in Jeddah, Taif Park des Rochers Resort, and a mixed-use development near Medina's Quba Mosque. Discover how Al Nahla is shaping the Kingdom's tourism landscape in alignment with Vision 2030, supported by strategic partnerships with the Tourism Development Authority. Mounib also highlights the group's investments in Egypt, including renowned hotels like the Intercontinental CityStars and upcoming Fairmont properties. #FutureHospitalitySummit #FHSSaudiArabia #FHSPodcast

In this episode of the FHS Podcast, host Jay Green speaks with James White, Co-Founder of March & White Design (MAWD). James shares insights into MAWD's recent expansion into Dubai, building on their success in London, New York, and Los Angeles. They discuss the firm's experience with luxury residential and hospitality design, the importance of understanding local demographics and cultural nuances, and the growing demand for high-quality refurbishment projects in the Middle East. James also highlights MAWD's work on private members clubs and their long-term commitment to delivering innovative, sustainable designs. Tune in to hear about MAWD's approach to creating spaces that emotionally resonate and their plans for future projects in Dubai and beyond. #FutureHospitalitySummit #FHSPodcast #FHSWorld

In this episode of the FHS podcast, Michael Grieve, Chief Brand Officer of Jumeirah, joins Daria Smith to discuss Jumeirah's ambitious global expansion plans and its strategy to maintain exceptional service quality while doubling its portfolio. Michael shares insights on how Jumeirah leverages its Arabian heritage and unique brand positioning to create distinctive luxury experiences. He highlights key pillars of the brand, including warmth, generosity, and joy, and discusses the importance of personalisation in luxury hospitality. The conversation also covers Jumeirah's approach to sustainability, thought leadership, and adapting to diverse cultural markets, alongside the role of AI in enhancing guest experiences. #FHSWorld #FutureHospitalitySummit #FHSPodcast

In this episode of the FHS Podcast, Jonathan Worsley converses with Eng. Sultan Alshehri, Chief of Investment at Aseer Development Authority, to explore the ambitious plans for developing the Aseer region in Saudi Arabia. Sultan discusses Aseer's unique blend of natural beauty and rich cultural heritage, highlighting the region's strategic goal of becoming a year-round sustainable tourism destination. He shares insights on infrastructure development, including the expansion of Abha Airport, and the importance of public-private partnerships in attracting foreign investment. The conversation also emphasises Aseer's commitment to preserving its natural environment, with the creation of the Imam Faisal bin Turki Royal Reserve, and how sustainability is at the core of its future growth. #FHSWorld #FHSPodcast #FutureHospitalitySummit

In this episode of the FHS Podcast, Jonathan Worsley, Chairman & CEO of The Bench, sits down with Duncan O'Rourke, CEO of Accor for the Middle East, Africa & Asia Pacific. Duncan shares insights into his journey in hospitality, the strong post-pandemic performance of Accor, and the growth prospects in key markets like Saudi Arabia, the UAE, and India. He discusses Accor's strategy of balancing profit, people, and planet, emphasising sustainable initiatives like organic farming and community support. Duncan also highlights Accor's focus on talent development, the importance of fostering a multicultural workforce, and the critical role of training in retaining staff. The episode wraps up with Duncan's thoughts on the Future Hospitality Summit (FHS) as an essential platform for industry leaders to connect, share insights, and shape the future of hospitality. Tune in to hear how Accor is leading the way in responsible hospitality and innovation in the region. #FHSWorld #FutureHospitalitySummit #FHSPodcast

  Join Jonathan Worsley, Chairman & CEO of The Bench, as he sits down with David Keen, CEO & Founder of Quo, to explore the power of experiential branding in hospitality. David shares insights on how Quo brings brand cultures to life, the challenges of overtourism, and the role of technology in shaping the future of branding. Discover how unique brand identities are crafted and the importance of creativity in the evolving world of travel and hospitality. #FHSPodcast #FHSWorld #FutureHospitality #QUO

Giuliano Gasparini, Head of Hospitality Asset Management at WASL / Dubai Real Estate Corporation, talks about the evolving luxury hospitality market in this episode of the FHS Podcast. He explores trends in ultra-luxury experiences, the growing importance of ESG, and the rising role of specialized F&B operators in enhancing hotel value. Giuliano also shares insights on how asset managers can drive value and innovation in today's competitive landscape. #FHSWorld #FHSPodcast #FutureHospitalitySummit

In this episode, Jonathan Worsley sits down with Bani Haddad, Founder and Managing Director of Aleph Hospitality, to discuss the company's rapid growth as the largest independent hotel management company in the Middle East and Africa. They explore Aleph's unique owner-focused approach, the shift towards franchise models, and how innovation, sustainability, and local expertise are driving their success. Bani also shares insights into Aleph's future expansion plans and the key challenges facing the hospitality industry in the region. #FHSPodcast #FutureHospitalitySummit #FHSWorld

In the latest episode of the FHS Podcast, Naureen, Founder of Inspiring Women in Hospitality, engages in a compelling conversation with Judith Cartwright, Founder & Managing Director of BlackCoral Consulting. Judith, an expert in hospitality asset management and commercial strategy, shares her insights on the significant shifts taking place in the industry. Traditionally, revenue optimisation in hotels focused on rooms; however, today's approach encompasses all business units, including F&B, spas, and retail, ensuring every square metre of space yields a return. Judith highlights the importance of holistic collaboration across teams, where operations, finance, and commercial departments work together to maximise profitability. This modern approach allows for more comprehensive revenue strategies, ensuring that even the smallest details, from menu design to retail positioning, are optimised to enhance both efficiency and guest satisfaction. Judith also discusses her hands-on consultancy style, where she works closely with clients to implement bespoke strategies that consistently deliver double-digit growth. Beyond financial strategies, she shares invaluable advice for women in hospitality, encouraging them to seek and invest in personal development, and take bold steps in their careers. #FutureHospitalitySummit #FHSWorld2024 #FHSWorld

  In this episode of the FHS Podcast, Matthew Weihs sits down with Wesam Okasha, Managing Director of TUI BLUE Hotels & Resorts, to discuss the brand's global expansion, particularly in Asia and Africa. Wesam highlights TUI's innovative use of AI to reduce food waste, their strong commitment to sustainability, and the challenges of hotel development across diverse regions. They also explore TUI BLUE's goals for opening 200 hotels in the next eight years and their partnership with FHS World to boost brand awareness. #FHSPodcast #FHSWorld #FutureHospitalitySummit

In this episode of the FHS podcast, Jonathan Worsley speaks with Turab Saleem, Partner and Head of Hospitality, Tourism & Leisure at Knight Frank, about the rapid growth of the hospitality sector in the Middle East. They discuss key industry trends, including wellness and experiential tourism, the adoption of A.I. and technology, and the impact of rising costs on development. Turab also highlights the region's evolving role as a global tourism hub and the importance of sustainability and innovation in shaping the future of hospitality. #FHSPodcast #FHSWorld #FutureHospitalitySummit

Marina Franolic speaks with Adeeb Ahamed, Managing Director of Twenty14 Holdings, about the company's investment strategy and the evolving trends in hospitality. Adeeb discusses the importance of storytelling in creating unique guest experiences, the rapid growth of tourism in India and the GCC, and how Twenty14 Holdings approaches new developments and acquisitions. He also shares insights on future projects in key markets like Saudi Arabia and India, and the role technology plays in modernising the hospitality industry. #FutureHospitalitySummit #FHSPodcast #FHSWorld

In this FHS podcast episode, Jonathan Worsley sits down with Elie Milky, Vice President of Development for Radisson Hotel Group in the Middle East, Cyprus, Greece, and Pakistan. Elie discusses Radisson's ambitious growth strategy, aiming for 150 hotels and 30,000 keys by 2030, with a significant focus on Saudi Arabia. He shares insights on hotel conversions, the rise of lifestyle brands like Radisson RED and Art'otel, and the challenges of brand awareness and staffing in emerging markets. Elie also highlights the impact of Saudi Arabia's Vision 2030 on regional tourism growth. #FutureHospitalitySummit #FHSWorld #FHSPodcast

In this episode of the FHS Podcast Philip Barnes, CEO of Rotana shares insights into Rotana's growth strategy, focusing on regional expansion within the Middle East, Africa, and Central Asia. He discusses the importance of guest experience, technology integration, and sustainability in shaping the future of hospitality. Learn how Rotana's "Treasured Time" philosophy drives its success and sets new industry standards. #FHSWorld #FHSPodcast #FutureHospitalitySummit

In this episode of the FHS podcast, Pascal Armoudom, Partner at Kearney discusses the latest trends in global hospitality, including the rise of personalised travel experiences, overtourism, and the growing focus on sustainability. Pascal shares insights on how A.I. and data are transforming the industry and offers a preview of Kearney's upcoming thought leadership report. Tune in for a deep dive into the future of hospitality and strategies to navigate the evolving landscape. #FHSPodcast #FutureHospitalitySummit #FHSWorld

In this episode, Tjalling van den Burger, VP of Enterprise Sales at Adyen, discusses the evolving landscape of payments technology in the hospitality industry. Tjalling shares insights on how Adyen's integrated payment solutions are enhancing guest experiences and boosting operational efficiency. The conversation covers the challenges of tech adoption in hospitality, the role of AI, and the importance of offering diverse local payment options. Tune in to learn how technology is reshaping the future of hospitality. #FutureHospitalitySummit #FHSWorld2024 #FHSPodcast

In this episode, Marloes Knippenberg, CEO of Kerten Hospitality, discusses the future of lifestyle hospitality and how Kerten is redefining guest experiences through tailored ecosystems and innovative projects. Marloes highlights Kerten's role in Saudi Arabia's tourism growth, emphasising the importance of collaboration between private investors and government entities. Tap into her insights on leadership, the power of mentorship, and the critical role of empowering young talent in driving industry success. Tune in to learn more about the evolving landscape of hospitality and how Kerten Hospitality is shaping the future. #FutureHospitalitySummit #FHSWorld2024

In this podcast episode, Jonathan Worsley, Chairman & CEO of The Bench, engages in a conversation with Jeff Tisdall, Chief Business Officer of Accor One Living and Global Head of Mixed-Use. They explore the evolution of branded residences, a segment that has grown significantly over the past decade. Jeff discusses his journey into the hospitality industry through real estate development, emphasising how branded residences have become integral to luxury and lifestyle hospitality offerings. The conversation covers the global expansion of this market, particularly in key regions like Dubai, Miami, and London, and the increasing involvement of non-hospitality brands like luxury fashion and automotive companies in this space. Jeff also highlights the importance of sustainability, design innovation, and the operational challenges in managing branded residences, especially in emerging markets. The discussion previews the upcoming Branded Residences Forum at FHS World, where industry leaders will delve into the future of this growing sector. #FutureHospitalitySummit #FHSWorld #FHSPodcast

In this episode of the FHS Podcast, Jay Green sits down with Aseem Kapoor, Chief Executive of ARK People Solutions, to discuss his journey in the hospitality and human resources industry. Aseem shares insights on how ARK helps organisations adapt to the evolving workplace, the balance between technology and human interaction, and the importance of creating a strong organizational culture. He also touches on the rapid development in Saudi Arabia and its impact on the future of hospitality. #FutureHospitalitySummit #FHSPodcast #FHSWorld

In this insightful session, Marina Franolic sits down with Shaikha Al Nowais, Corporate Vice President of Owner Relationship Management at Rotana Hotel Management Corporation. Shaikha Al Nowais shares her extensive experience in the hospitality industry, discussing the strategic growth and operational excellence that Rotana brings to its 73 operating hotels across 25 cities and 14 countries. She highlights the importance of maintaining strong relationships with hotel owners, staying transparent, and delivering on promises, especially in the dynamic Saudi Arabian market. Dive into the conversation as Shaikha explains Rotana's approach to embracing mid-scale and upper-scale market segments, integrating local culture into their operations, and adapting to the evolving needs of tourists. She also touches on the importance of fostering young Saudi talent and the significant role of women in the hospitality industry. Explore more about the Future Hospitality Summit at futurehospitality.com #FHSWorld #FutureHospitalitySummit #FHSPodcast

  Join Jonathan Worsley, Chairman and CEO of The Bench, as he interviews Hassan Ahdab, Chief Hospitality Operations Officer at Taiba Investments. Hassan shares his journey in the hospitality industry, discusses the strategic merger between DUR Hospitality and Taiba, and highlights the company's expansion plans in Saudi Arabia. They delve into opportunities for new investors, the integration of AI and technology, and Taiba's commitment to Vision 2030. Discover insights on the future of hospitality and the importance of personal leadership in this dynamic industry. #FutureHospitalitySummit #FHSSaudiArabia #FHSPodcast #FHSWorld

Jonathan Worsley, Chairman and CEO of The Bench, interviews Eezan Shahul Hameed, Chief Commercial Officer of Maldives Fund Management Corporation. They discuss the evolution of the Maldives Fund Management Corporation, its role in attracting foreign direct investment, and key tourism projects like the Han Kede integrated tourism zone and Gafaru lagoon development. Eezan highlights the importance of sustainability, community involvement, and innovative tourism models in driving the Maldives' tourism sector forward. #FutureHospitalitySummit #FHSWorld #FHSPodcast #MFMC

In this episode of the FHS Podcast, Jonathan Worsley, Chairman and CEO of The Bench, interviews Natalia Bayona, Executive Director of UN Tourism. They discuss the vital role of innovation and technology in transforming tourism, the importance of education for youth in the sector, and the challenges of over-tourism. Natalia shares insights on supporting SMEs through digitalisation, fostering sustainable tourism, and the impact of UN Tourism's startup competitions in driving growth and social impact. #FutureHospitalitySummit #FHSPodcast #FHSWorld #UNTourism

In this episode of the FHS podcast, Jennifer Pettinger-Haines, Advisor, The Bench, interviews Ashish Tulsian, Co-founder and CEO of Restroworks. Ashish shares his journey from running a telecom company to founding a restaurant and developing Restroworks, a leading cloud-based technology platform for restaurants. They discuss the challenges in the restaurant industry, the importance of innovative solutions, and the impact of digital transformation. Ashish also provides valuable advice for aspiring restaurateurs and insights into global market trends. #FutureHospitalitySummit #FHSPodcast #Restroworks

Join us on the 59th episode of the Future Hospitality Summit podcast as Jay Green sits down with Heidi Grimwood, VP of ELE|NA Spa, to explore her inspiring journey in wellness. From her early days as a fitness instructor to leading spa innovations at Atmosphere Wellness, Heidi shares insights on holistic health, the importance of personalised wellness programs, and the evolving trends in the industry. Tune in to learn how Elena Spa integrates nature's elements into their offerings and the future of wellness in hospitality.

In this episode of the FHS Podcast, host Jonathan Worsley sits down with Guy Hutchinson, CEO of Hilton Middle East and Africa, at the Mandarin Oriental Al Faisaliah Hotel in Riyadh. They discuss Hilton's significant expansion in Saudi Arabia, including a new deal introducing 1,600 keys across three brands in Medina. Hutchinson shares insights on aligning with Saudi Arabia's Vision 2030, the diverse range of hospitality projects underway, and the strategies for fostering a young workforce and enhancing gender diversity within the region. They also delve into the potential of branded residences and Saudi Arabia's unique position to redefine tourism with its ambitious development plans.  

Join us on the latest FHS Podcast where Matthew Weihs, Commercial Director at The Bench, speaks with Nicolas Nasra, Head of Hotel Advisory, Hospitality & Tourism at Colliers, about the evolving landscape of branded residences in Saudi Arabia. Learn how collaborations with luxury and lifestyle brands are reshaping real estate, attracting younger demographics, and delivering strong returns on investment in alignment with Vision 2030. Tune in to the full podcast for an insightful discussion. #FutureHospitalitySummit #FHSSaudiArabia #FHSPodcast

Join Jonathan Worsley and Duncan O'Rourke on this enlightening FHS podcast episode as they explore Duncan's dynamic role as CEO of Middle East, Africa & Asia Pacific for Accor. They discuss strategic alignments with regional visions like Saudi Vision 2030, Accor's expansion plans including 45 new hotels in Saudi Arabia, and the crucial role of sustainability and AI in enhancing operational efficiency and guest experiences. Discover how Accor is innovating hospitality by adapting to local cultures and fostering local talent, positioning itself as a leader in responsible hospitality and transformative travel experiences. #FutureHospitalitySummit #FHSSaudiArabia #FHSPodcast

Join Jonathan Worsley and Gautam Sashittal on the FHS Podcast as they explore the dynamic evolution of the King Abdullah Financial District (KAFD). They discuss KAFD's transformation into a comprehensive mixed-use hub in Riyadh, emphasising its development of residential, retail, and hospitality sectors. Gautam highlights the integration of smart city technologies and sustainability initiatives that align with Saudi Arabia's Vision 2030, enhancing KAFD's role as a prime destination for business and lifestyle. Tune in to discover how KAFD is setting new standards in urban development and sustainability in the heart of Saudi Arabia. #FutureHospitalitySummit #FHSSaudiArabia #FHSPodcast

In this engaging podcast episode, Jonathan Worsley, Chairman, The Bench, talks with Serena Lim, Chief Growth Officer of The Ascott Limited, about their unique business strategies and expansion plans. Celebrating 40 years, The Ascott has transitioned from an owner-operator model to managing a vast portfolio of over 940 properties globally. Serena discusses Ascott's significant focus on the Middle East market, particularly Saudi Arabia, and their approach to creating tailored, experience-led accommodations across various asset classes. The conversation also delves into Ascott's participation in the upcoming Future Hospitality Summit and their strategic goals for the event. #FutureHospitalitySummit #FHSPodcast #FHSSaudiArabia

In this enlightening episode of the FHS podcast, host Jana Bader speaks with Stefano Lopez, Tourism Projects Director, at Baheej, about their innovative role in transforming Saudi Arabia's tourism landscape. Stefano discusses Baheej's unique approach as a joint venture focused on developing destinations that cater to both local communities and potential international visitors. Their methodology includes extensive on-ground research and community involvement to ensure each project integrates seamlessly into its cultural and ecological surroundings. He also hints at an exciting new project in the Eastern Province, set to be revealed at the Future Hospitality Summit, showcasing Baheej's commitment to authenticity, excitement, and sustainability in tourism. #FutureHospitalitySummit #FHSSaudiArabia #FHSPodcast

In this engaging podcast episode from the Future Hospitality Summit, Ali Shahid, Marketing Director, The Bench, converses with Desdemona (Desi), a humanoid robot and lead vocalist of the Desdemona Dream Band. Desi discusses her excitement about expanding her fan base to the Middle East and shares her views on the role of robotics and AI in enhancing the hospitality industry. She emphasises the potential of AI to improve guest experiences through personalisation and efficiency while maintaining a human touch. Desi also reflects on the ethical considerations of AI in art and envisions AI's future role in hospitality, suggesting that robots could complement human efforts in various services, including food preparation and customer interactions. As a unique blend of technology and creativity, Desi expresses eagerness to collaborate with humans to create memorable guest experiences. #FutureHospitalitySummit #FHSSaudiArabia #FHSPodcast