The People Powered Business Podcast

Hello and welcome to Episode 313 of The People Powered Business Podcast.In this episode, I'm diving into the real reason you're avoiding that conversation you know you need to have. You've thought about it, rehearsed it and told yourself you'll deal with it next week. But avoidance isn't laziness. It's protection. I unpack why so many business owners put off difficult conversations around performance management, behaviour issues and team accountability, and why it's not about being a bad boss or not knowing what to say. It runs deeper than that.We explore the four big reasons these conversations get delayed, including fear of escalation, worrying about back chat or Fair Work claims, not wanting to be the bad guy in a close knit team, not trusting the structure of the conversation and letting issues go on for too long. I talk about how avoidance quietly shapes workplace culture, how behaviour becomes pattern and pattern becomes precedent, and why what you tolerate never stays neutral. Most importantly, I share why the real issue isn't courage. It's clarity. When you have a clear structure for managing hard conversations, you reduce emotion, protect yourself legally, strengthen your workplace culture and create better performance outcomes for your team.Links & Resources:

Hello and welcome to Episode 312 of The People Powered Business Podcast.In this episode, we're unpacking a confronting but powerful question: is your team's performance actually a reflection of your leadership?When something goes wrong in our teams, it's easy to look straight at them.But what if under-performance isn't about capability at all?What if it's about clarity, communication and consistency?I'm sharing why most performance issues are actually clarity issues, how undefined standards and unspoken expectations create confusion, and why emotional reactions instead of structured leadership conversations keep us stuck. If someone keeps getting it wrong, we need to ask ourselves what we've clearly defined as ‘right'.We also explore the idea that what you tolerate becomes the norm. If lateness has no consequence, it becomes culture. If attitude slips and nothing happens, that tone spreads. If you quietly redo work instead of addressing it, quality control becomes your job forever. Teams calibrate to the lowest enforced standard.Culture is not what we say, it's what we repeat, what we ignore, what we reward and what we fix for them. The good news is that if standards are created through repetition, they can be reset the same way. I'll challenge you to choose your next action step. Is it clarity, tolerance or culture alignment?And over the next few weeks, I'll be diving deeper into the leadership behaviours that reset standards faster than anything else.Links & Resources:

Hello and welcome to Episode 311 of The People Powered Business Podcast.In this episode, I'm diving into a topic that so many business owners struggle with but don't always want to admit, micromanagement.Are you a micromanager? Do you find yourself swooping in, rechecking work that has already been delegated, rewriting emails that were perfectly fine, or feeling anxious when someone else is responsible for the outcome? We explore what micromanagement really is, how it differs from being hands on or caring about quality, and the subtle behaviours that signal a lack of trust within your team.I unpack why even experienced leaders fall into the micromanagement trap, from perfectionism and fear of mistakes through to burnout, decision fatigue and scar tissue from past disappointments. When the business feels like your baby, it is easy to justify controlling every detail. But I also share what micromanagement feels like on the other side, and how it impacts employee engagement, team morale, productivity and retention. When autonomy disappears, so does motivation, and good people eventually walk away.Most importantly, we talk about how to break free from the micromanagement spiral. I introduce a practical delegation framework using the 4Cs, Context, Clarity, Check-ins and Consequences, to help you set clear expectations and step back with confidence. This episode will help you shift from directing to coaching, focus on outcomes instead of control, rebuild trust in your team, and create the leadership capacity your growing business needs.Links & Resources:

Hello and welcome to Episode 310 of The People Powered Business Podcast.Today I am sharing a conversation had on The Australian Small Business Show, another podcast that I cohost with my husband Matt Heighway.In this episode, we tackle a big question many small business owners are asking right now, is employee loyalty dead? Drawing on our experiences and observations of the next generation entering the workforce, they explore how the traditional idea of loyalty as a trade for long-term job security has shifted. With changing expectations, generational differences and the lasting impact of the pandemic, the old rules around work and loyalty no longer seem to apply in the same way .The conversation dives into why job security is no longer the primary driver of loyalty, and how employees are increasingly taking ownership of their own careers. We discuss why modern loyalty looks less like a lifetime commitment and more like being engaged, committed and aligned while someone is part of your business. We also unpack how leadership, development, flexibility and feeling valued now play a far bigger role than simply a pay cheque.Links & Resources:

Hello and welcome to Episode 309 of The People Powered Business Podcast.In this episode, we are talking about something every leader has to do, but many quietly avoid: giving staff feedback.Giving feedback isn't just part of your job, it is the job. When it's done well, it drives improvement, builds trust and shifts behaviour. When it's done poorly, it creates confusion, defensiveness and disengagement. Today, we are unpacking the three biggest feedback mistakes I see business owners make and how to fix them.First, we look at the problem of being too vague or making feedback personal. Comments like “you need to communicate better” or “you've got a bad attitude” don't help anyone improve. Vague feedback confuses people and personal feedback puts them straight into defence mode. I walk you through how to use the SBI framework so feedback stays factual, fair and focused on behaviour, not personality. We also talk about the power of following feedback with curiosity and questions, rather than assumptions.We also cover why delaying feedback until it becomes a bigger issue is damaging your team and your relationships. Waiting until you're frustrated or until a formal review often means the moment for change has passed. Feedback works best when it's timely and part of your everyday leadership rhythm.Finally, we talk about the difference between telling and coaching. Real behaviour change doesn't come from instructions alone. It comes from helping people reflect, understand the impact of their actions and build capability through coaching-style conversations.An Invitation:If you'd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chatLinks & Resources:

Hello and welcome to Episode 308 of The People Powered Business Podcast.Today we're digging into the vault and rereleasing one of our most popular episodes, back from late 2020.Today we are taking a look at the other side of employee engagement. We have spoken a few times on the podcast about employee engagement, what it is, why it's important and how you can improve it.However, we haven't before spoken about how to identify a disengaged employee and what you need to look out for. Today we take a detailed look at 7 key signs that your employee may be disengaged.Specifically we discuss:- Changes in behaviour and routine;- Withdrawal from social connections at work;- Employees becoming distracted and losing focus at work;- Missing deadlines and work quality starting to slip;- The importance if you notice a change in their demeanour;- Communication becoming frustrating or non existent;- The rise in absenteeism.An Invitation:If you'd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chatLinks & Resources:

Hello and welcome to Episode 307 of The People Powered Business Podcast.In this episode, I'm diving into hiring in 2026 and unpacking what's actually changing, what's staying the same, and why many of the old recruitment tactics just aren't cutting it anymore.Whether you've hired recently or it's been a while, the reality is the hiring market is still competitive, candidates are moving fast, and business owners need to be far more intentional about how they attract and select the right people. I talk through why speed still matters, but only when it's backed by clarity, strategy and a strong understanding of what you actually need in your business.We also explore the rise of passive candidates and why relying solely on job ads is no longer enough. Hiring in 2026 looks a lot more like marketing, building your employer brand, using your networks, and clearly communicating your values and flexibility. I share my thoughts on the growing role of AI in recruitment, how both candidates and employers are using it, and where the risks sit if it's not used thoughtfully. Most importantly, I explain why hiring decisions are now deeply connected to retention and culture, and how getting it wrong can cost you far more than waiting for the right person.Key takeaways from this episode include:• Why speed in hiring still matters, but strategy matters more• How to reach great candidates who aren't actively job hunting• The role of AI in modern recruitment and where human judgement is still essential• Why values, flexibility and culture need to show up in your hiring process• How better hiring decisions support stronger retention and team performanceAn Invitation:If you'd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chatLinks & Resources:

Hello and welcome to Episode 306 of The People Powered Business Podcast.In this episode, I'm diving into a topic that sounds simple but is far harder than it should be: delegation. If you constantly feel like you're the only one who can do things properly, or you're frustrated that your team just doesn't get it, the issue usually isn't your people, it's your delegation process. I unpack why delegation feels so hard for so many business owners and leaders, especially when no one ever taught us how to do it properly and our teams can't read our minds.I then walk you through my five-step framework for effective delegation, starting with deciding what you should actually be delegating, not just offloading tasks out of frustration. We talk about getting clear on the outcome so success is tangible, giving context so your team understands the bigger picture, agreeing on boundaries to create clarity and trust, and setting follow-ups that support accountability without micromanaging. Delegation done well isn't about control, it's about coaching, building capability and freeing you up to focus on the work that really matters in your business.Your action after listening is simple: pick one task you're currently holding onto and delegate it using all five steps. Notice how different it feels when expectations are clear, context is shared and follow-up is planned from the start.Links & Resources:

Hello and welcome to Episode 305 of The People Powered Business Podcast. Happy 2026 and welcome back. After a short break, I'm diving straight into a question I'm hearing more and more from business owners as hiring ramps up again. Are cover letters redundant? In this episode, I reflect on what season many of us are in right now, growing teams, reviewing recruitment processes, and trying to hire well without wasting time or creating unnecessary complexity.I unpack why so many businesses still rely heavily on cover letters and why, in the traditional sense, they're no longer giving us the insights we think they are. With the rise of AI, most cover letters now sound the same, polished, impressive, and often disconnected from how someone will actually perform in your business. I share my own approach, the common bias business owners have towards strong writing and compliments, and the so called ‘trick' application strategies that don't always tell you what you need to know. Ultimately, it comes down to who you trust and how that aligns with your leadership style.I also walk through what to do instead. This includes thinking more intentionally about what you actually want to assess, how to screen candidates more effectively so you don't over interview and confuse yourself, and how to rely more on what you can witness rather than what's written. Resumes still matter, and interviews are still critical, but only when they're designed well. I also share how you can use AI to your advantage in recruitment rather than letting it blur your decision making.Links & Resources:

Hello and welcome to Episode 304 of the People Powered Business Podcast!Leading and motivating transient and seasonal team membersMany rural and regional businesses work with seasonal workers, volunteers and '88 dayers” - those young international travellers with holiday visa who need to work for 88 days in a rural or regional area in order to have their visa extended. Christmas, school holidays and other occasions mean we are often taking on staff ‘for the season' wherever we are. In this episode Juliet and Kristy-Lee are talking about some of the challenges and opportunities in leading these people whilst keeping your core team motivated.Anytime someone joins or leaves our team it has an impact on the culture of the team and seasonal or transient team members can bring strengths and energy or can dislocate a team and throw everything off balance.We discuss how to bring these people into the team in ways that get the best from them and integrate them into the team as effectively as possible.Have you had seasonal or transient workers join your team? What was your experience? We'd love to hear!Links & Resources:

Hello and welcome to Episode 303 of the People Powered Business Podcast!In this episode we're continuing with our special three-part series to help you plan for a powerful 2026, and looking at what to start doing when it comes to managing your team.This episode focuses on three key things to start doing for your team as you head into the new year. We're talking about the importance of building leadership skills within your team and investing in leadership skill development, I'm also encouraging you to start having braver conversations sooner, and to start measuring what really matters.

Hello and welcome to Episode 302 of the People Powered Business Podcast!In this episode we're continuing with our special three-part series to help you plan for a powerful 2026, and looking at what to keep doing when it comes to managing your team.This episode focuses on three key things to keep doing for your team as you head into the new year. We're talking about the importance of continuing with regular meetings, consistency with curious conversations and of course the key to continued clarity.

Hello and welcome to Episode 301 of the People Powered Business Podcast!As we head toward a brand new year, it's the perfect time to take stock of what's not working, and let it go.In this episode of the People Powered Business Podcast, we're kicking off a special three-part series to help you plan for a powerful 2026, starting with what to stop doing when it comes to managing your team.If you've felt like you've been micromanaging, cleaning up after your team, or spending too much time on reactive people issues, this conversation will speak directly to you. We'll cover the habits, leadership patterns, and outdated processes that are quietly draining your time, energy, and team morale, and why clinging to them might be holding your business back more than you realise.You'll walk away with permission to stop being the default problem-solver, the reminder that you don't need to keep tolerating average performance, and a reality check about what it really costs to ignore toxic behaviours in your business.

Hello and welcome to Episode 300 of the People Powered Business Podcast! Wow! 300 episodes! Who would have thought that when I started planning this podcast back in 2019, and launched it in early 2020 the world of work would go through the changes it has?Yes that's right, the world of work is changing. More so now than in the last 5 years. So today I'm unpacking my top 3 predictions for our teams in 2026 and beyond.From full AI integration and managing the tension and skills required, to rising to the challenge of engaging a largely disengaged workforce who are craving connection now more than ever. The business owners who stay ahead of these trends will be the ones with thriving business in 2026 and beyond.Links & Resources:

Hello and welcome to Episode 299 of the People Powered Business Podcast! Today we are discussing the value of a clean slate! Sometimes in business, and in life, it can be simpler to wipe the slate clean and start again than it can be to untangle and rebuilt an existing mess. In today episode I walk you through an exercise around creating a structure to achieve your vision, which I call quite simply The Clean Slate Exercise. We look at how to ensure you're not putting square pegs in round holes, training and developing your best people and how to fill gaps and deal with over resourcing, or leakage.Links & Resources:

Hello and welcome to Episode 298 of the People Powered Business Podcast!Is your team member just going through a rough patch, or have they checked out entirely?In this week's episode of the People Powered Business Podcast, we're diving into a topic that many business owners and leaders quietly wrestle with: how to tell the difference between burnout and disengagement in your team.At first glance, burnout and disengagement can look almost identical. You might notice someone who's normally reliable and upbeat suddenly becoming withdrawn, missing deadlines, or not showing the same drive they once did. But beneath the surface, these two experiences come from very different places. and require completely different responses from you as a leader.In this episode, I walk you through clear, easy-to-understand definitions of both burnout and disengagement. We cover the key signs and symptoms to look out for, and why it's essential to understand what's really going on before you jump in with a solution. Because what helps someone who's burnt out won't help someone who's disengaged, and vice versa.I also share a simple, three-question diagnostic tool you can use to figure out what's really happening. It will help you decide whether you're looking at a team member who's under stress and needs support, or someone who's mentally checked out and needs a different kind of leadership response.We also explore how burnout is often a result of prolonged stress, overwork or emotional exhaustion, while disengagement tends to stem from a lack of connection, meaning or motivation in the role. One is about depletion; the other is about disconnection.If you've ever felt stuck trying to figure out how to handle a team member who just isn't showing up the way they used to, this episode will give you clarity, confidence and a practical next step.Plus, I share strategies you can implement right away to address both burnout and disengagement. whether it's adjusting workloads, re-engaging a team member in their role, or simply starting a powerful conversation that gets to the root of the issue.Tune in now for a grounded, honest conversation about one of the most common leadership challenges. and why getting this right is essential for a healthy, high-performing team.Links & Resources:

Hello and welcome to Episode 297 of the People Powered Business Podcast!In this episode, we explore a significant new ruling from the Fair Work Commission that could impact every Australian employer managing flexible work arrangements. The case involves a long-term Westpac employee and her right to continue working from home, and the decision has sent ripples through workplaces of all sizes.We unpack what happened, what the Fair Work Commission decided, and what the case means for business owners navigating the tricky terrain of hybrid and remote work. You'll also hear about other developments you should have on your radar.What You'll Learn The details of the Westpac flexible work case and why it matters What “reasonable business grounds” actually means under the Fair Work Act Why following process is just as important as your policy The risks of rejecting flexible work requests without proper documentation Upcoming changes and trends in remote work regulationKey Takeaway:This case is a wake-up call for every employer. Flexible work isn't just a cultural conversation, it's a compliance issue. If you're going to refuse a request, you need to back it up with detailed, evidence-based business reasons and follow the process to the letter.Links & Resources:

Hello and welcome to Episode 296 of the People Powered Business Podcast!As the year winds down, things often ramp up for business owners, and it's no wonder Q4 burnout is real.In this episode, we're talking about that end-of-year exhaustion, what causes it, how it shows up in you and your team, and what you can do to avoid limping toward the Christmas shutdown. Whether you're feeling flat yourself or seeing signs your team is running on fumes, this episode will help you reset and finish the year strong, without burning out.In This Episode, You'll Learn Why Q4 burnout happens, and why it's so common in small businesses The subtle signs that you or your team might be close to burnout Simple, practical ways to re-energise your team and yourself Why now is the time to reduce pressure, not pile more on How to end the year on a high note (without needing to sprint)Links & Resources:

Hello and welcome to Episode 295 of the People Powered Business Podcast! In this weeks episode we're talking about ‘resignation season' which is of course January every year. 31st January is in fact the most popular day for resignations, but the resignations start flowing the very first day back from the Christmas break.Resignations are rarely spontaneous, and the January resignations most businesses deal with are thought about months before. So right now is the time people are starting to consider a new year resignation.In this episode we talk about why this happens, what to look for in your people to see if they are starting to check out, and I share some practical strategies for you to implement right now to avoid the January resignation rush.An Invitation: If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:Keep Your Best People WebinarIf you feel like you're always hiring, training and starting over again, here's the truth: You don't have a hiring problem. You have a keeping problem. Most small businesses don't lose people because they can't find good staff — they lose them because the business isn't set up to keep them. I'm running a free live training called Keep Your Best People — The Proven Framework for Loyalty, Accountability, and Results. I'll show you exactly how to stop the turnover cycle, build consistency in your team, and finally feel confident leading again. It's happening Wednesday 29 October at 1pm AEDT. If you're ready to stop managing the chaos and start leading with structure, click the link and save your seat. https://www.peoplepoweredbusiness.com.au/keep

Hello and welcome to Episode 294 of the People Powered Business Podcast!In today's episode, we're exploring why good people leave organisations, and what it really costs you when you lose someone from your business.Most business owners assume staff leave for better pay or new opportunities, but more often it comes down to three things: lack of clarity, lack of direction, and inconsistent leadership. When your team isn't clear on what's expected of them, can't see where they're heading, or don't feel supported by steady, consistent leadership, even the best employees start to disengage.We'll also unpack the hidden costs of turnover that most business owners underestimate. It's not just the cost of recruitment or training. It's the time you lose filling gaps, the emotional energy it takes to start over, the trust that's eroded, and the morale that dips each time someone walks out the door. The ripple effect of turnover can quietly damage your business far more than you realise.You'll also hear how business owners can unknowingly create the very conditions that push good people away — even when they genuinely care about their team. The good news is that all of this is fixable. Once you understand what's really driving turnover, you can take simple, practical steps to keep your best people engaged, loyal, and performing. Because keeping great people isn't luck — it's structure, leadership, and clarity.An Invitation:If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:Keep Your Best People WebinarIf you feel like you're always hiring, training and starting over again, here's the truth: You don't have a hiring problem. You have a keeping problem. Most small businesses don't lose people because they can't find good staff — they lose them because the business isn't set up to keep them. I'm running a free live training called Keep Your Best People — The Proven Framework for Loyalty, Accountability, and Results. I'll show you exactly how to stop the turnover cycle, build consistency in your team, and finally feel confident leading again. It's happening Wednesday 29 October at 1pm AEDT. If you're ready to stop managing the chaos and start leading with structure, click the link and save your seat. https://www.peoplepoweredbusiness.com.au/keep

Hello and welcome to Episode 293 of the People Powered Business Podcast!In today's episode, we're diving into a challenge that so many business owners face (even if they don't talk about it): what happens when your team starts calling the shots… and you're no longer in control of your business?It happens more often than you'd think.You start out delegating a few tasks to make life easier… then one day you realise you're asking your team for permission to make decisions. You're walking on eggshells. You're avoiding the hard conversations. And your business? It no longer feels like yours.If any of that sounds familiar — this episode is for you.Here's what we cover:✅ How it happens – The subtle shift from leading to reacting✅ Why it happens – The mindset traps and leadership habits that leave us overrun✅ Red flags to watch for – Signs your team might be running the show✅ How to take back control – Practical, non-confrontational ways to reset and reclaim your role as the leaderWhether you have 2 team members or 20, this is about setting a strong foundation to lead with confidence, clarity, and authority.This episode is especially relevant if you're the kind of business owner who wants to create a high-performing team — without being the one everyone walks all over.An Invitation:If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:Keep Your Best People WebinarIf you feel like you're always hiring, training and starting over again, here's the truth: You don't have a hiring problem. You have a keeping problem. Most small businesses don't lose people because they can't find good staff — they lose them because the business isn't set up to keep them. I'm running a free live training called Keep Your Best People — The Proven Framework for Loyalty, Accountability, and Results. I'll show you exactly how to stop the turnover cycle, build consistency in your team, and finally feel confident leading again. It's happening Wednesday 29 October at 1pm AEDT. If you're ready to stop managing the chaos and start leading with structure, click the link and save your seat. https://www.peoplepoweredbusiness.com.au/keep

Hello and welcome to Episode 292 of the People Powered Business Podcast! In today's episode we're dipping our toes into a very hot topic at the moment – set off clauses in employment contracts and why they are proving to be such a problem.We start by unpacking what are set off clauses actually are – a clause in a contract that allows the employer to pay a salary which incorporates base rates + allowances etc and other award conditions that would otherwise be an entitlement the employee should receive.We then look at when can they be used and how, when written correctly they can protect you as the employer and cover a lot of things.Finally we take a look at a case involving Coles and Woolworths that really has the experts talking, and highlights how these clauses can and can't be used, and why so many businesses are currently at risk of huge back payment claims as a result.An Invitation: If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:Keep Your Best People WebinarIf you feel like you're always hiring, training and starting over again, here's the truth: You don't have a hiring problem. You have a keeping problem. Most small businesses don't lose people because they can't find good staff — they lose them because the business isn't set up to keep them. I'm running a free live training called Keep Your Best People — The Proven Framework for Loyalty, Accountability, and Results. I'll show you exactly how to stop the turnover cycle, build consistency in your team, and finally feel confident leading again. It's happening Wednesday 29 October at 1pm AEDT. If you're ready to stop managing the chaos and start leading with structure, click the link and save your seat. https://www.peoplepoweredbusiness.com.au/keep

Hello and welcome to Episode 291 of the People Powered Business Podcast!In today's episode we are talking about using AI in your workplace, and how it can be valuable for you and your team, but where you may need to be cautious.The reality is your team is likely already using it, even if you haven't officially introduced it. And while it can be an amazing productivity tool (I love it myself for getting past blank pages, speeding up thinking, and yes - it's replaced Google for me!), it also raises real questions for business owners:How do we manage AI use at work?What are the risks and rewards?And what do we do when our team isn't on board?In this episode, I'm diving into what I'm seeing with clients around AI in the workplace, how to use it well, and what to do when team members resist or misuse it.What I'm seeing right now is team members using AI for internal comms (and business owners being surprised—or concerned), AI-written job applications, ads, and emails: how to spot them and decide what's acceptable and a growing concern from business owners around privacy and misuse.So how can you use AI well in your business and your team? Consider embedding AI into the tools you're already using (like Canva's Magic tools or Microsoft CoPilot). I love the use of custom GPTs or Chrome extensions to fast-track SOPs and admin.But what about when team members are resistant or reluctant to use AI? You really need to get down to what's causing the fear to implement and addressing it head on.What about you? How are you and your team using AI?An Invitation:If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 290 of the People Powered Business Podcast!In today's episode we are talking about why DIY HR might be holding you, your team and your business back.As business owners we often think we need to figure all the things out for ourselves, but just like you take your car to a mechanic, and see your accountant for tax advice, HR is one of those areas where going it alone is not always the best approach.When you rely on DIY HR, your team feels the gaps—uncertainty, confusion, no clear path forward. People leave more often when feedback isn't consistent, or when their role feels vague. That's lost momentum for your business.On the business side, the financial cost of misclassification or non‑compliance isn't just about fines—it's about the time, resources, and stress it takes to clean up. And in a tight SME, that clean‑up eats into profit or growth that could've been reinvested.As the owner, when you're constantly firefighting HR, you can't lead. Your energy goes to fixing issues, not setting direction. That's when burnout sets in, and your capacity to steer the ship gets compromised.An Invitation:If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 289 of the People Powered Business Podcast.Most small business owners are stuck doing HR in bits and pieces: a contract here, a policy there, some software that never really gets used. But at the end of the day, they're still chasing staff, second-guessing decisions, and carrying all the pressure.In this episode, I'll share:Why HR still feels hard, even when you think you've “ticked the boxes.”Why expensive HR software isn't the fix for small business teams.The real missing piece that changes everything - a simple HR framework designed for small business.If you've ever felt like you're doing “something” with HR but it's still not working, this episode will show you what's missing - and how to finally get it right. Feeling stuck? Email me at hello@peoplepoweredbusiness.com.au and let's chat.An Invitation:If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:HR Made SimpleHR Made Simple - The 6 Part System Every Small Business Needs Most small business owners waste time winging it or throw money at HR software they don't need. Join me for this free webinar on the 23rd September where I'll show you the simple HR system that stops the constant chasing, removes the second guessing and gives you confidence in every people decision - even if you're busy, overwhelmed and exhausted. https://www.peoplepoweredbusiness.com.au/simple

Hello and welcome to Episode 288 of the People Powered Business Podcast. Running a business with a team is hard enough - and when it comes to HR, most small business owners admit they're just “winging it.” A contract here, a policy there, figuring it out when problems pop up.The trouble is, winging it only works for so long. Eventually, it costs you time, money, and stress, and leaves you stuck chasing your staff instead of leading them.In this episode, I'll share:Why winging it feels fine at first, but always backfires in the long run.The hidden costs you're already paying (even if you don't realise it).How “making it up as you go” keeps you stuck in the day-to-day.What to focus on instead if you want your team to step up.If you've ever felt like HR in your business is messy, ad hoc, or just one more thing on your plate, this episode will show you why winging it isn't the answer. Feeling stuck from winging it? Email me at hello@peoplepoweredbusiness.com.au and let's chat.An Invitation:If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:HR Made SimpleHR Made Simple - The 6 Part System Every Small Business Needs Most small business owners waste time winging it or throw money at HR software they don't need. Join me for this free webinar on the 23rd September where I'll show you the simple HR system that stops the constant chasing, removes the second guessing and gives you confidence in every people decision - even if you're busy, overwhelmed and exhausted. https://www.peoplepoweredbusiness.com.au/simple

Hello and welcome to Episode 287 of the People Powered Business Podcast.We've spoken about our employees rights a lot lately, specifically most recently about our employees right to disconnect from work.Posting in our People Powered HR members community about these changes and a member asked ‘does that apply to us too'? And it's a good question.Because often as business owners we are bad at disconnecting, at setting and upholding boundaries and at protecting our self care when things are busy.So today we will discuss the real technical answer to the question as to whether these new rules apply to us.But more importantly this is a conversation about the need to set or re establish boundaries with our teams, our customers and ourselves, and to protect our energy and look after ourselves to show up as the best leaders we can be.An Invitation:If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:HR Made SimpleHR Made Simple - The 6 Part System Every Small Business Needs Most small business owners waste time winging it or throw money at HR software they don't need. Join me for this free webinar on the 23rd September where I'll show you the simple HR system that stops the constant chasing, removes the second guessing and gives you confidence in every people decision - even if you're busy, overwhelmed and exhausted. https://www.peoplepoweredbusiness.com.au/simple

Hello, Kristy-Lee here and welcome to Episode 286 of the People Powered Business PodcastI've been having some great conversations about leadership – team leadership, business leadership, self leadership, thought leadership and I wanted to explore common threads that I've been seeing. We are all leaders, CEO of our business - You are a leader if you listen to this podcast - so let's talk leadership.Firstly I want to start with why it's important to consider yourself a leader (even if you only have contractors, VA's or casual staff).Then I'll share 3 common traits of people powered leaders.Finally I discuss why this is a skill anyone can (and should learn), and why you don't need to go it alone.Want to work with me on this? Just email hello@peoplepoweredbusiness.com.au

Hello and welcome to Episode 285 of the People Powered Business Podcast.Today we're bringing you a tech tip episode – but I'm not recommending a system – in fact the opposite. I'm sharing how you can use what you've already got to solve your HR admin headaches and why you don't need a HR system or expensive software subscription to do that for you.To start with I encourage you to do an audit of what you already have, what those systems can do for you, and then really looking at where you do have gaps, and what specifically you need to solve them.We then look at using your existing workspaces, whether it's MS Office, Google Suite or something else and leverage and that more effectively. Are you using the integrated AI in those programs to shortcut things and create tools such as spreadsheets to support you?And of course we touch on AI and I share how I'm using Chat GPT and Chrome Extensions to help with HR tasks in my business and to support members of our People Powered HR Community.The truth is – a HR system is often unnecessary, they are hard to set up effectively and time consuming to manage. You can often achieve everything you need using the systems that you have. An Invitation:If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 284 of the People Powered Business Podcast.I have a bit of a theme going at the moment which I'm calling ‘Compliance Quarter' and today we're taking a look at the looming deadline for small business to comply with the new right to disconnect laws.In this episode we unpack what the right to disconnect is and what it actually means, we discuss the implementation, pathway and why this matters for small business now and we take a look at what will it actually mean for your businesses in practical terms.I also share some real life examples of what I am seeing play out with the clients I am working with and how they are implementing the right to disconnect. An Invitation:If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 283 of the People Powered Business Podcast. I have a bit of a theme going at the moment which I'm calling ‘Compliance Quarter' and today we're taking a look at the recent changes to casual employment.We discuss what changed and when, the new definition of a casual that was inserted into the Fair Work Act last year, an update to Casual Conversion pathways and why the onus is on you as the employer to get it right.In August 2024 a new definition of what constitutes a casual was inserted into the FWA (so it's law). From this point of time onwards, employers had a legal obligation to ensure that if they engaged someone as a casual employee, they had to meet this definition.The casual definition requires that an employment relationship must:1. Have no firm advance commitment to continuing and indefinite work (like a guaranteed weekly roster); and 2. Entitle the worker to casual loading or a specific casual rate under a modern award, enterprise agreement, or contract.So even if the contract says casual, the actual work arrangement determines status. In addition, we have seen changes to the casual conversion pathway and the provision of the Casual Employment Information Statement (CEIS).If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 282 of the People Powered Business Podcast.Today I'm sharing a conversation I recently had with Juliet Robinson over on the Grow Your Influence Podcast.So often when we are recruiting new people into our teams, we are doing it under pressure. We need someone NOW and it can be tempting to just fill the job that has been created, rather than thinking strategically about the skills we need in our team.When we're recruiting we often bring in people like us. People we can relate to in interviews so we think they will fit in the team and we can train them up for the job. Sometimes that works. Often it doesn't. And either way, it takes a lot more time and energy that taking a skills-based approach in the beginning.In this episode Juliet and Kristy-Lee talk about the challenges of recruiting for a skills-based team that also ‘works'. That is, the new joiners ‘fit' with the team culture and have the skills to contribute immediately, even if the way they work and communicate is a bit different from the existing team. There are some key steps you can take to ensure the role you're filling is what's required and that your next hire hits the ground running.If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 281 of the People Powered Business Podcast. Today we're tackling a topic which I can't believe we haven't discussed before in isolation on the podcast – productivity. I've been having a lot of conversations recently about team productivity – and a lot of business owners seem to have busy confused with productive. In addition there is a lot of chatter more broadly about productivity declining, ways we can improve it and why it matters.So in this episode we will look at what productivity actually means, why it's important to monitor it, and how you might go about measuring (and improving) productivity in your business.If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having. Join Here - https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 280 of the People Powered Business Podcast.In this episode we're unpacking a recent Fair Work Commission decision that has seen a worker based in the Philippines being deemed to be an employee of an Australian based business, and what that means for those engaging offshore workers.In the case, the worker, based in the Philippines, was working for a Brisbane based business. Her tasks were to work as a Paralegal. She worked from her home, and was required to work Australian hours – 8:30am to 5pm QLD time.Her engagement was terminated by the business (because she allegedly copied company data onto a personal computer drive – an allegation she denies).Upon termination she felt wronged and unprotected. She felt unprotected by Philippines workplace law because of how her engagement was set up, but also wasn't sure she was covered by Australian workplace law, but because she felt like she was acting just like an employee – she would make an unfair dismissal claim with the Fair Work Commission.The company of course argued that she wasn't in Australia, and therefor was a contractor, not an employee, and as a result not eligible to make the claim.However, the worker pointed out that the Fair Work Act does not in fact state that you need to be physically in Australia for this to make such a claim.The outcome? The first thing that needed to be determined, was whether she was an employee and therefore eligible to make the unfair dismissal claim.The Fair Work Commission ruled that she was an employee of the Australian company, and that she was not conducting her own business and therefore not a contractor.They ruled that as an employee, she was entitled to all of her workplace rights under the Fair Work Act, including the national minimum wage, which was at the time of the termination $6.87 per hour higher than what she was getting paid.The result This has paved the way for her to make a claim for back payment of wages, and to pursue the unfair dismissal claim, amongst other things.You can read the full article here: https://www.abc.net.au/news/2025-06-03/filipino-woman-changed-game-for-australias-offshore-workers/104750996We unpacked what this case might mean for you if you engage offshore workers in your business.If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 279 of the People Powered Business Podcast.In this episode we're talking about workplace relations changes and what's on the horizon.Recently HRM Online shared an article where they interviewed the Federal Workplace Relations Minister, Amanda Rishworth, on what we can expect and what's on the Governments agenda when it comes to Industrial Relations law changes over the next few years.You can read the full article here: https://www.hrmonline.com.au/organisational-enablement/new-workplace-relations-minister-governments-upcoming-agendaToday we look at what we know is changing, what we don't yet know, and what you need to do to be prepared.I also shared that the best way to ensure you are up to date with all the changes is to get support, which we can offer you through People Powered HR - This simple membership gives you everything you need to handle HR the right way. From compliant plug and play resources to expert answers, you'll have the tools and support to make smart people decisions - and finally feel in control.You can see all the details and join us here: https://www.peoplepoweredbusiness.com.au/pphrIf you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here. https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 278 of the People Powered Business Podcast. Happy new financial year – how is the middle of the year feeling for you?I for one am feeling tired, cold and a little bit over it all – and I'm getting the same vibes from my clients – both in terms of how they are feeling, and how their teams are feeling.So today we're talking about the mid year motivation slump.We're going to start by looking at why motivation wanes at this time of year. Then we'll get into why it's important to give your team a motivation boost right now and why a mid year reset is a great idea then I'm going to share 3 mid year motivation boosters that will help you and your team.If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having. Join Here - https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 277 of the People Powered Business Podcast.Today we are joined by Kate Russell from The Huddle for a discussion on dealing with conflict in the workplace. Kate is the Founder of The Huddle—a business built on deep listening, emotional safety, and the belief that conflict can be transformative, not destructive.She's not a lawyer, nor does she have a master's degree in conflict resolution. Kate does have over 30 years of lived, professional experience navigating some of the most emotionally complex and high-stakes environments you can imagine—from child support and family services to workplace conflict and leadership breakdowns.Kate has worked with people in crisis, in silence, in fury, in heartbreak—and she has walked beside them without flinching. Not to fix them. But to hear them. To reflect them. To help them find their way back to themselves and each other.Kate created The Huddle for leaders and teams who are ready to have real conversations—the kind that heal fractures, build trust, and reshape culture from the inside out. Her approach blends conflict transformation, trauma-informed practice, emotional intelligence, and good old-fashioned human decency. She is noy here to tell people what to do. She is here to help them listen better, lead better, and live better—at work and beyond.If you'd like to connect with Kate her website is: https://www.thehuddle.net.au/Or connect with her on LinkedIn here: https://www.linkedin.com/in/conflictcoachandteambuilder/An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 276 of the People Powered Business Podcast.This week we are looking at your critical end of financial year compliance updates.We start by taking a look at what happens on the 1st July 2025 including the National Minimum Wage increasing by 3.5% to $24.95 per hour or $948 per week. in addition the Modern Award minimum rates increasing by 3.5% from the first pay period on or after 1 July.This is the time to be checking those Individual Flexibility Agreements and Annualised Wage Agreements to ensure you're still passing the better off overall test.Finally we have the Super Guarantee increasing to 12% on 1 July as well.Then we look at some of the key changes you may have missed in the last 1-2 years including wage theft criminalisation which came into effect 1 January 2025, the changes to the definition of Casual Employment and the new casual conversion pathway. Of course there is the ongoing contractor debate – but do your contractors meet the new definition? We touch on the Respect at Work Act and your positive duty obligations and of course the right to disconnect.We sum up by looking at what's coming in terms of further changes. This includes the final piece of the right to disconnect laws, the current Gender Undervaluation decisions, the likely ban in non compete clauses and what else might be in store.If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:Fair Work and Modern Awards Compliance Essentials WebinarIt's that time of year again. Award rates are going up. The Fair Work Act is changing (again). And if you're not across the updates, your business could be at risk - without you even realising it. That's why I'm hosting a live webinar this June: Fair Work and Modern Awards Compliance Essentials. We'll cover what's changing, what it means for you, the simple steps to stay on the right side of Fair Work and the common mistakes that can land you in hot water - and how to avoid them. It will be practical and jargon free. Get your place by clicking here: https://www.peoplepoweredbusiness.com.au/fairwork

Hello and welcome to Episode 275 of the People Powered Business Podcast.This week we have a brief but important technical update for you after the Fair Work Commission announced its decision around the National Minimum Wage increase effective 1 July.This year we have a 3.5% wage increase being applied to the National Minimum Wage and all Modern Award Minimum Wages effective 1 July 2025.But really, in the scheme of the changes happening in the Industrial Relations legal landscape over the last 2 years, this isn't the biggest change we need to ensure we're across.We have yet another increase to Superannuation on the 1st July 2025, and of course the final implementation phase of the Right to Disconnect laws in August 2025.This is on top of the last 12 months significant changes to the casual employment definition, the new pathway for casual conversion and the constantly murky area of employees v's contractors conundrum – all of which employers are still struggling to grapple with.The reality is, as an employer it is our responsibility to proactively keep up with these changes, so if you're not across them, now is the time to get support and ensure your business is not at risk.If you'd like to connect with other businesses who are also juggling the challenges of teams, I'd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what's working for you and any challenges you might be having.Join Here. https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:Fair Work and Modern Awards Compliance Essentials WebinarIt's that time of year again. Award rates are going up. The Fair Work Act is changing (again). And if you're not across the updates, your business could be at risk - without you even realising it. That's why I'm hosting a live webinar this June: Fair Work and Modern Awards Compliance Essentials. We'll cover what's changing, what it means for you, the simple steps to stay on the right side of Fair Work and the common mistakes that can land you in hot water - and how to avoid them. It will be practical and jargon free. Get your place by clicking here: https://www.peoplepoweredbusiness.com.au/fairwork

Hello and welcome to Episode 274 of the People Powered Business Podcast!Today we are talking about probationary periods. What they are, why so many businesses get it so wrong in using them effectively and how to leverage them better.Legally, the concept of probation isn't defined in the Fair Work Act. What matters instead is the “minimum employment period”, which is 12 months for businesses with fewer than 15 employees or 6 months for businesses with 15 or more employees.During this period, employees can't make an unfair dismissal claim — which is why it's often confused with “probation.”BUT — if you don't manage this properly — you can still face general protections claims, adverse action issues, and more. The employment contract wording is critical to protect you here.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:Fair Work and Modern Awards Compliance Essentials WebinarIt's that time of year again. Award rates are going up. The Fair Work Act is changing (again). And if you're not across the updates, your business could be at risk - without you even realising it. That's why I'm hosting a live webinar this June: Fair Work and Modern Awards Compliance Essentials. We'll cover what's changing, what it means for you, the simple steps to stay on the right side of Fair Work and the common mistakes that can land you in hot water - and how to avoid them. It will be practical and jargon free. Get your place by clicking here: https://www.peoplepoweredbusiness.com.au/fairwork

Hello and welcome to Episode 273 of the People Powered Business Podcast!Today we are joined by special guest Dr Shae Wissell from Re:Think Dyslexia.Dr. Shae Wissell is a thought leader, researcher, and internationally recognised advocate for adults with dyslexia and neurodivergence. A certified practicing speech pathologist, she holds a Master of Public Health and Health Administration and a Doctor of Public Health.With extensive experience in health, not-for-profit, and social enterprise sectors, Shae directs re:think dyslexia and founded the chair of the Dear Dyslexic Foundation, leveraging her lived experience and diverse expertise to provide coaching, advocacy, and workforce solutions.Her research focuses on the lived experiences of Australian adults with dyslexia, examining social inequalities in healthcare, education, employment, relationships, and mental health. A published author and presenter, Shae's work has been research has been recognised locally and internationally. Shae recently published her second book based on her research and lived experiences Dyslexia: Insights into the hidden disability In and Out of the Workplace. As a coach, Shae empowers dyslexic individuals and entrepreneurs to achieve their goals through empathetic and impactful coaching. She also advises workplaces on creating inclusive environments and shaping policies and training programs to maximise the potential of neurodiverse employees.If you'd like to connect with Shar, you can find her website here:https://rethinkdyslexia.com.au/Or connect with her on LinkedIn here: https://www.linkedin.com/in/dr-shae-marie-wissell-b95aaa31/To contact their helpline call: 1800 13 63 27An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:Fair Work and Modern Awards Compliance Essentials WebinarIt's that time of year again. Award rates are going up. The Fair Work Act is changing (again). And if you're not across the updates, your business could be at risk - without you even realising it. That's why I'm hosting a live webinar this June: Fair Work and Modern Awards Compliance Essentials. We'll cover what's changing, what it means for you, the simple steps to stay on the right side of Fair Work and the common mistakes that can land you in hot water - and how to avoid them. It will be practical and jargon free. Get your place by clicking here: https://www.peoplepoweredbusiness.com.au/fairwork

Hello and welcome to Episode 272 of the People Powered Business Podcast!Today we are getting a little technical and unpacking a recent announcement and decision from the Fair Work Commission in relation to the Gender Undervaluation Review.In this episode we will look at what's changing – for sure, what is on the table to change, when will we know more and what's coming next?What we know is changing, for sure is the minimum pay rates for Pharmacists, including Pharmacy Interns, covered under the Pharmacy Award. They are getting a 14.1% pay rise, in 3 phases, starting 30 June 2025!Also on the table are a number of provisional recommendations relating to the Health Professionals and Support Services Award, the Social, Community, Home Care and Disability Services Award, the Children's Services Award and the Aboriginal and Torres Strait Islander Health workers and Practitioners and Aboriginal Controlled Health Services Award.These provisional recommendations include changes to classification structures, simplifying of awards and significant minimum wage increases.So, when will we know for sure about these provisional changes? The Fair Work Commission is currently planning to list conferences with interested parties – so we will know more in the coming months.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:Fair Work and Modern Awards Compliance Essentials WebinarIt's that time of year again. Award rates are going up. The Fair Work Act is changing (again). And if you're not across the updates, your business could be at risk - without you even realising it. That's why I'm hosting a live webinar this June: Fair Work and Modern Awards Compliance Essentials. We'll cover what's changing, what it means for you, the simple steps to stay on the right side of Fair Work and the common mistakes that can land you in hot water - and how to avoid them. It will be practical and jargon free. Get your place by clicking here: https://www.peoplepoweredbusiness.com.au/fairwork

Hello and welcome to Episode 271 of the People Powered Business Podcast!Have you ever felt like your team is… almost great?You've hired well, you've delegated, yet you're still stuck in the weeds.It's not that they don't care — but you're still the one they lean on for every answer, decision, direction.So if you've built a capable team… what's missing?Today we are unpacking The 3 Things Your Team Needs From You — but Won't Ask ForThe first is ClarityNot just what to do, but why, when, and how success will be measured. Without this, they hesitate, double-check, or avoid taking initiative.The Second is Structure (and rhythm)Teams thrive on predictable systems — not daily chaos. When you lead “on the fly,” your team feels just as disorganised as you do.The Third is BoundariesThe team need you to say no, make decisions, and draw lines — not always please, fix, or say yes. Your people want to grow — but can't if you're always swooping in.This isn't about being tougher or working harder. It's about having a leadership rhythm your team can rely on — so you're not at the centre of every fire. What your team needs isn't more of you — it's the right version of you, showing up with clarity and structure.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:Fair Work and Modern Awards Compliance Essentials WebinarIt's that time of year again. Award rates are going up. The Fair Work Act is changing (again). And if you're not across the updates, your business could be at risk - without you even realising it. That's why I'm hosting a live webinar this June: Fair Work and Modern Awards Compliance Essentials. We'll cover what's changing, what it means for you, the simple steps to stay on the right side of Fair Work and the common mistakes that can land you in hot water - and how to avoid them. It will be practical and jargon free. Get your place by clicking here: https://www.peoplepoweredbusiness.com.au/fairwork

Hello and welcome to Episode 270 of the People Powered Business Podcast!Today we're talking about how to shift from Chaos to Clarity with Small Shifts That Make a Big Impact on Your Team.We start with discussing why big changes aren't the answer. Most business owners think they need more systems, a full restructure or to hire a unicorn when things aren't going to plan with their team. Often it's not a structural problem — it's a leadership rhythm problem.So I'm sharing 3 small shifts that can have a bigger impact than one big change.Shift #1: Get Clear on RolesShift #2: Introduce a Weekly RhythmShift #3: Set and Share Expectations Out LoudThese changes are not just shifting what you do — you're shifting how you lead. These changes build trust with the team and remove their reliance on you.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us - https://www.facebook.com/groups/hrsupportaustralia Mentioned in this episode:Fair Work and Modern Awards Compliance Essentials WebinarIt's that time of year again. Award rates are going up. The Fair Work Act is changing (again). And if you're not across the updates, your business could be at risk - without you even realising it. That's why I'm hosting a live webinar this June: Fair Work and Modern Awards Compliance Essentials. We'll cover what's changing, what it means for you, the simple steps to stay on the right side of Fair Work and the common mistakes that can land you in hot water - and how to avoid them. It will be practical and jargon free. Get your place by clicking here: https://www.peoplepoweredbusiness.com.au/fairwork

Hello and welcome to Episode 269 of the People Powered Business Podcast!Today we are talking about understanding your Boss Type.Understanding this is something that most business owners overlook… and it's the reason so many people feel like they're constantly fixing things, chasing people, and wondering why their team still leans on them for every little decision. The way you naturally lead — your Boss Style — is either helping your team step up… or keeping them stuck.Today we are going to unpack why knowing your style matters. Then I'm going to share the 4 Boss Type Profiles that I have developed after working with thousands of business owners and finally I'm going to share why I thought this was an important conversation to have.This is not about changing who you are. It's about leveraging your leadership superpowers and filling the gaps.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustraliaMentioned in this episode:Take the 60 Second Boss Style Quiz TodayQuick question before we dive in today: Have you ever wondered why managing your team still feels harder than it should, even though you've built and grown the business, hired a team and done all the right things? Truth is, the problem might not be your team, or you, it might be that you don't fully understand your unique Boss Style. I've created a free, quick 60-second quiz to help you uncover your natural boss style, and the hidden habits that could be holding your team and you back. It's free, it's fast, and it could give you the clarity to lead with confidence and ease. Click here to take the quiz today: https://bossquiz.peoplepoweredbusiness.com.au/sf/1c8e3dc7

Hello and welcome to Episode 268 of the People Powered Business Podcast!In this weeks episode I'm chatting about why you might still find yourself doing everything – even though you've hired a team.We start by looking at the common misconception we have that more people will immediately reduce our workload. In fact the opposite can be true. More people can often mean more work when we haven't hired the right people, for the right roles, and created the right structure.The key to having a business that delivers success and freedom to you, the business owner, is the right team (not just any team) and this includes the right team structure.When we get that wrong – we end up building a team which has a dependency issue – a dependency on us. And this can sometimes be exacerbated when we are a natural control freak.In truth, the real issue might just be us – not because we are intentionally sabotaging things, because this is new, this we need to learn, we are often modelling off poor examples, or big business – and it doesn't work.We need to learn to lead our teams, we need to learn how to be a boss. How we show up to lead our people is everything – but so often we are flying blind – because there isn't a playbook.So instead, we avoid structure and clarity because we think people want autonomy – and they do! But it's a balance, our people also want to know what's expected of them.The consequences of these patterns going unchecked, when your team are dependent on you - you become the bottleneck: and that leads to a negative impact on business growth, personal burnout, and poor team morale.It leads your team to feel micromanaged, and that stifles creativity, innovation, initiative – they end up being less autonomous, less productive and less willing to be solutions focused.​So what's the solution? It's time to level up as a boss and leader. Create structure, provide clarity, become the ‘boss' that your team want you to be.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 267 of the People Powered Business Podcast!Today I am sharing a conversation I had with Juliet Robinson over on our Grow Your Influence podcast about the power of owning the problem as a leader in our business.We've all had that feeling when someone behaves badly: maybe if I just leave it, they will sort themselves out/the problem will just go away…Juliet and I talk about an example of a client who knew they needed to deal with a toxic person in their team but had been avoiding the issue. As soon as they decided to deal with the person, they felt so much better about themselves. The team's morale was almost instantly improved and the manager gained so much confidence from realising their response didn't need to be perfect, they just needed to need to do it.We talk about the importance of leaders being aware of boundaries, both personally and within the team, and tackling issues directly when people are pushing those boundaries.As managers we can feel overwhelmed when someone on our team is behaving badly and their negativity starts to infect the team. It can be tempting to hope that they will realise they are being unreasonable and start behaving better. The reality we talk about in this episode is that our team is watching to see how we deal with these things and whatever we do gives them signals about what's ok. We will also feel better about ourselves when we deal the situation.If you find yourself in this situation, remember you just need to take small steps. Plan a first conversations and be clear about what you want to change. It is your role as a leader to deal with difficult people, both within and beyond your team, and you will feel better when you do this.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 266 of the People Powered Business Podcast!In this episode we are talking about the 80/20 rule and how it applies to your team.There are two sides to this coin.Firstly, are 20% of your people responsible for 80% of results in your business? Look around your team, who are you high performers? Who drive things forward? What would happen if they weren't there? As your teams grow, you may find yourself here – where a small portion of your team are responsible for a lions share of results. They might not the doing all the things, but without them things will fall apart. I want you to check in, are these people getting your time, attention and recognition?Conversely, are 20% of your team taking up 80% of your time? The other way this shows up is in the opposite, where the bottom 20% are ‘problem children' and they are taking up 80% of your time. You're constantly training, mentoring, coaching, performance managing and course correcting. It's exhausting right?So how can you adjust if you have one or both of these imbalances? That's exactly what we're chatting about in this episode.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 265 of the People Powered Business Podcast! In this weeks episode we are chatting about the Federal Governments recent Budget announcement around their plan to ban non-compete clauses in employment contracts.Today we will break down what non-compete clauses actually are and what they do, what is the Government saying they plan to do and what this means for your business.Put simply, non-compete clauses are clauses in employment contracts that prevent an employee from working in competition with the employer after they leave. Also referred to as non-poach or restraint of trade agreements, they are largely designed, or at least in part to protect an organisations Intellectual Property and aim to protect the livelihood of the business.The Federal Government recently announced their plans to ban these clauses from sometime in 2027. They have suggested the ban will employ to employees who earn under the high income threshold, currently $175 000.So what does it mean? In reality these clauses have always been legally difficult to uphold legally – I learnt this the hard way. For now, no need to panic, but sure up your relationships with clients, do great work and remembers this is not definite yet.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 264 of the People Powered Business Podcast!Today I have a question for you: What if I told you that your business could completely change with just ONE key hire?So often I see business owners feel stuck in the day-to-day grind instead of leading.They're answering every question, fixing every problem, putting out fires.They think hiring more people will fix it, but somehow, they're still overwhelmed.If this is you, the truth is there is a missing piece on your team. You've got growing pains, you know that, but you don't know who to hire to solve it.You could duplicate a role, and add another member to a key team, and that might stop the bottleneck there and let you service more customers.You could create a role, and add skills to your team to improve your customer experience and reduce the need to outsource.But neither of those solutions solve the key problem: they won't stop you being overwhelmed, spending 10 hours + per week managing people and stuck in the weeds.The role that will stop that is simple: it's a buffer role.In this episode I talk through the different types of buffer roles and which to consider when.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 263 of the People Powered Business Podcast!Today we are joined by special guest James Brown from BizTech Guru to talk all things systems and processes in your business.James is a Certified Master SYSTEMologist® | SME Technology Expert | Time-Saving Specialist | Business Systemisation Pro.James stands at the forefront of business operation simplification, with a rich 20-year history spanning from manufacturing to tourism, currently specialising in construction and building trades.Through his venture, BizTech Guru, he introduces business owners to SYSTEMology and works closely with David Jenyns, the founder of systemHUB and the SYSTEMology movement, diving deep into the methodology and building out course curriculums.James has presented to over a thousand people about SYSTEMology and has worked directly with over a hundred business owners himself to implement this methodology.If you'd like to connect with James, you can find his website here:https://www.biztechguru.com.au/Or connect with him on LinkedIn here: https://www.linkedin.com/in/systemologist/An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.https://www.facebook.com/groups/hrsupportaustralia