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5 episodes with employee loyalty
2 episodes with employee loyalty
2 episodes with employee loyalty
3 episodes with employee loyalty
2 episodes with employee loyalty
2 episodes with employee loyalty
2 episodes with employee loyalty
2 episodes with employee loyalty
2 episodes with employee loyalty
Jeff Ustin is the Vice President of Western Bagel, the first bagel shop in Los Angeles. He helps carry on his great-grandfather's 75-year legacy while leading the brand's national and international expansion. Under his leadership, Western Bagel has become a West Coast staple, blending New York tradition with LA innovation. Carrying on a rich 75-year legacy, Jeff is the great-grandson of David Ustin, a union bagel baker from New York City who founded Western Bagel in 1947. Jeff grew up immersed in the business, learning every aspect from sweeping floors at 3 AM with his father, Steve, to managing retail stores. Under his leadership, Western Bagel continues to blend New York tradition with LA innovation, expanding its reach nationally and internationally while preserving its strong family values and commitment to employeeSHOW SUMMARYIn this episode of the Disruptive Successor Podcast, host Jonathan Goldhill talks with Jeff Ustin, Vice President of Western Bagel. Jeff shares the fascinating history of his family's 75-year-old bagel business, from its New York roots to becoming a West Coast staple. The conversation explores the unique challenges and triumphs of generational transitions, maintaining a strong company culture based on loyalty and respect, and the ongoing efforts to modernize and expand the brand in a competitive market. Jeff offers valuable insights into balancing tradition with innovation, adapting to consumer trends, and navigating market shifts like the COVID-19 pandemic, all while staying true to Western Bagel's core values.KEY TAKEAWAYSA Legacy Built on Hard Work and Family: Jeff highlights how Western Bagel's 75-year success is rooted in the tireless dedication of his great-grandfather and father, who instilled a strong work ethic and passion for the business from a young age.The Backbone of Employee Loyalty: The longevity and success of Western Bagel are largely attributed to their deep respect for employees, many of whom have been with the company for decades, fostered by an open-door policy and a family-like culture.Balancing Tradition with Innovation: Western Bagel masterfully combines its New York bagel heritage with an LA touch, creating a less dense bagel that appeals to the local market while continuously exploring new products and adapting to modern consumer preferences like high-protein options.Modernizing for the Next Generation: The company is actively investing in social media, hiring PR firms, and exploring new concepts to connect with younger customers and expand its brand presence, ensuring relevance in a constantly evolving market.Strategic Expansion in a Competitive Landscape: Jeff discusses the deliberate planning behind market expansion, emphasizing the need to "hit hard" when entering new areas and the constant evaluation of opportunities in wholesale, private label, and potential new factory locations.Lessons from Adversity: Navigating COVID-19: The pandemic, while challenging, pushed Western Bagel to adapt and grow, particularly in delivery services, leading to valuable operational improvements and a stronger, more resilient business.Sticking to Your Core and Giving Back: Jeff emphasizes the importance of focusing on what the company does best – making authentic bagels – and its unwavering commitment to community involvement and stewardship through charitable giving.QUOTES"You're only as good as your employees that you have. You need to be loyal to them. They're the backbone of your company.""If you don't change with the times, you're gonna fail.""You gotta know what you know and what you don't know... you gotta put that ego aside and, and trust people and learn.""We know we have the best bagel out there. We take pride in our bagel. We use the highest quality ingredient. I mean, it's a, it matters to us.""There's always something good that comes outta something horrific.""You gotta help those that need help... we believe that's our job as a, as a company, is to help those in need."Connect and learn more about Jeff Ustin and his company:Jeff Ustin's LinkedIn: https://www.linkedin.com/in/jeff-ustin-307a1710b/Western Bagel: https://westernbagel.com/If you enjoyed today's episode, please subscribe, review, and share with a friend who would benefit from the message. If you're interested in picking up a copy of Jonathan Goldhill's book, Disruptive Successor, go to the website at www.DisruptiveSuccessor.com
In this heartwarming episode, I sit down with Tony, a longtime member of the United Ag community, to talk about his inspiring journey through agriculture—from working alongside his father in the fields as a child to becoming a safety manager and United Ag ambassador. Tony shares how early hands-on experiences shaped his deep appreciation for hard work and sparked a lifelong mission to support and protect agricultural workers.We dive into how technology is transforming the ag space, with digital tools like timekeeping apps and virtual ID cards making life easier for field workers. As part of United Ag's Ambassador Program, Tony provides honest feedback that helps customize these tools for real-world use across diverse regions and employers.More than just work, this episode celebrates the sense of family, community, and purpose that defines United Ag. Tony and I reflect on what it means to be part of something bigger—where work doesn't feel like work, and where partnerships feel more like family.Plantel Nurseries: https://www.plantelnurseries.com/Kirti Mutatkar, President and CEO of UnitedAg. Reach me at kmutatkar@unitedag.org, www.linkedin.com/in/kirtimutatkarUnitedAg website - www.unitedag.orgUnitedAg Health and Wellness Centers - https://www.unitedag.org/health-benefits/united-agricultural-benefit-trust/health-centers/Episode Contributors - Tony Ramirez, Kirti Mutatkar, Dave Visaya, Rhianna MaciasThe episode is also sponsored by Brent Eastman Insurance Services Inc. - https://brenteastman.comBlue Shield of California - https://www.blueshieldca.comElite Medical - https://www.elitecorpmed.comGallagher - https://www.ajg.com/SAIN Medical https://sainmedical.com/MDI Network - https://www.mdinetworx.com/about-us
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
In this episode, Dr. Joseph Michelli explores the critical role of employee recognition in fostering loyalty and retaining top talent. He emphasizes that effective recognition goes beyond generic praise, focusing on specific achievements that align with company values and encourage peer-to-peer recognition. Dr. Michelli discusses the importance of consistent and public acknowledgment in building a positive workplace culture where employees feel genuinely valued and connected. Listeners can obtain a detailed infographic based on this podcast from Joseph's website. Additionally, those wanting to speak to Joseph are encouraged to contact him directly. If you find value in this podcast, please like, rate, comment, share, or subscribe!
Scammers aren't just phishing your inbox anymore—they're impersonating your voice, your face, and even your coworkers. Deep fakes and social engineering have moved beyond clever tricks and become powerful tools that bad actors are using to infiltrate businesses, breach accounts, and dismantle trust at scale. What used to take a hacker hours and expensive tools can now be done in minutes by anyone with a Wi-Fi connection and a little malicious intent. Our guest today is Aaron Painter, CEO of Nametag, a company leading the charge in next-generation identity verification. Aaron's background includes 14 years at Microsoft and executive roles in cloud tech across Europe and Asia. After witnessing firsthand how easily identity theft could unravel lives—especially during the shift to remote everything—he founded Nametag to answer a critical question: how can we know who's really behind the screen? With Nametag, Aaron is building real-time, high-security ID checks that are already reshaping how help desks and businesses protect users. In this conversation, we unpack the difference between authentication and identity, why traditional methods like security questions are dangerously outdated, and how mobile tech and biometrics are changing the game. Aaron also shares practical tips on protecting your most valuable digital asset—your email—and what consumers and companies alike can do to stay ahead of evolving threats. This one's packed with insight, and more relevant than ever. Show Notes: [00:54] Aaron is the CEO of Nametag. A company he started 5 years ago that focuses on identity verification at high-risk moments. [01:37] He spent 14 years at Microsoft working on product including at Microsoft China. He also ran a cloud computing company that was AWS's largest partner in Europe. [02:12] When everything went remote in 2020, he discovered that there were identity verification issues over phone lines. [03:03] He began building technology that will help accurately identify people when they call in to support or help desks. [04:22] Most of what we think of as identity is really just authentication. [07:41] A common new challenge is the rise of remote work and people having to connect remotely. The rise of technologies that make it easier to impersonate someone is also a problem. [10:38] Knowing who you hire and who you're working with matters. [11:03] Deep fakes and voice cloning has become so much easier. [15:47] How platforms have a responsibility to know their users. [18:11] How deep fakes are being exploited in the corporate world. [19:30] The vulnerability is often the human processes. Back doors and side doors are deleting ways that companies are breached. [23:53] High value accounts and companies that know they have something to protect our early adopters of Aaron's technology. [24:50] Identity verification methods including using mobile phones. The device has cryptography. [27:07] Behavioral biometrics include the way we walk or the way we type. [29:56] If you're working with a company that offers additional security tools, take them up on it. [34:04] Dating sites are starting to do verification profiles. [43:07] We all need to push for more secure ways to protect our accounts. [43:48] The importance of protecting your email. Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review. Links and Resources: Podcast Web Page Facebook Page whatismyipaddress.com Easy Prey on Instagram Easy Prey on Twitter Easy Prey on LinkedIn Easy Prey on YouTube Easy Prey on Pinterest Aaron Painter - LinkedIn Nametag Aaron Painter - Facebook LOYAL: A Leader's Guide to Winning Customer and Employee Loyalty
In this episode, I sit down with Mark Peters, CEO of Butterball Farms, and author of The Source and The Retention Trap. Mark shares his powerful leadership journey, starting as a factory worker at 12 to building a thriving business grounded in trust, empathy, and worker wellbeing. We dive deep into his creation of The Source, a game-changing nonprofit helping employees overcome life challenges, and how it delivers ROI while transforming lives. Plus, Mark challenges conventional retention strategies and offers bold advice for investing in people and building stronger leadership teams.Learn more about The Source at: https://www.grsource.org/https://i-lead.com/https://i-3leadership.com/https://linkedin.com/in/markpetersbutterball Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach
In episode 36 of Wake Up to Wealth, Brandon Brittingham joined Champ Talk with Branden Hudson to discuss his early struggles during the 2008 market crash, the hurdles of building a career without social media or digital marketing, and the key moments that defined his journey.Tune in for valuable advice and inspiration for anyone looking to thrive in the world of real estate. SOCIAL MEDIA LINKSBrandon BrittinghamInstagram: https://www.instagram.com/mailboxmoneyb/Facebook: https://www.facebook.com/brandon.brittingham.1/Branden HudsonInstagram: https://www.instagram.com/sbymmaandfitness/Facebook: https://www.facebook.com/profile.php?id=100009946059940LinkedIn: https://www.linkedin.com/in/branden-hudson-a425326a/WEBSITESBrandon Brittingham: https://www.brandonsbrain.org/homeBranden Hudson: https://brandenhudson.com/branden-hudsonSBY MMA and Fitness: https://sbymmafitness.com/Champ Talk: https://www.youtube.com/@brandenhudson
Walmart is paying top performing managers more than a half million to its regional store manager is right on the money and the CEO says it makes them "feel like owners"
Companies can enhance employee retention by offering higher salaries, as this approach reduces turnover costs and creates workforce stability. Psychologist Adam Grant highlights that replacing an employee may cost a company up to twice the employee's annual salary. Retaining employees can yield similar salary increases as switching jobs, with recent data showing a 4.6% increase for those who stay and 4.8% for those who change jobs. Competitive pay fosters loyalty, as many employees recognize their current salaries are difficult to match in the job market. Higher wages correlate with increased motivation and engagement, leading to lower absenteeism, greater productivity, and improved profitability for businesses. Despite market fluctuations, many workers perceive a dominant employer influence in the job market.Learn more on this news visit us at: https://greyjournal.net/news/ Hosted on Acast. See acast.com/privacy for more information.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSee omnystudio.com/listener for privacy information.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSee omnystudio.com/listener for privacy information.
In today's episode from Jessica's appearance on Studio Sacramento: Jessica doesn't want "loyal" employees. She wants employees who are excited about the work, doing interesting things, and believe they're getting paid fairly. If one of those things isn't true, loyalty might lead someone to stay in a position that doesn't meet their needs. That leads to resentment, burnout, and a lose-lose for everybody. A culture of transparency gets everyone on the same page. Employers can help the employees find jobs that meet their needs, and they can look for other employees whose needs are met by the position. Culture Leaders Daily is a daily, five-minute podcast for CEOs where we dissect the week's biggest news, unpack hot-button workplace trends, and bring you exclusive interviews with leaders who leverage culture to drive real business results. Jessica Kriegel: Website: https://www.jessicakriegel.com/ LinkedIn - https://www.linkedin.com/in/jessicakriegel Instagram: https://www.instagram.com/jess_kriegel/ Culture Partners: Website: https://culturepartners.com/ LinkedIn: https://www.linkedin.com/company/culturepartners/
SummaryIn this episode of Service Evolution, host Jim Robinson shares invaluable insights on staying motivated and navigating economic challenges, revealing how his company has thrived for almost forty years. He emphasizes the significance of operating a cash-oriented business, as it provides financial freedom and insulation from the noise created by social and economic rhetoric. This principle has kept CGP thriving without a single year of revenue decline. Economic challenges are viewed not as threats but as information to guide business decisions.Central to Jim's perspective is the concept of having only a "Plan A." Drawing inspiration from Tom Cruise, Jim argues that having a Plan B ultimately leads to settling for it. By committing fully to Plan A, one is forced to navigate through trials and tribulations, driving results and achieving success. This approach fosters a culture of dedication and relentless pursuit of goals among his employees.Additionally, Jim underscores the importance of setting goals and developing rituals. He shares his personal practice of writing down goals and revisiting them daily as a mechanism to program his subconscious for success. He also speaks of having a contract with oneself, ensuring focus and commitment to personal growth and positive impact.Jim's reflections emphasize creating a supportive and resilient business culture. By nurturing an environment that values loyalty, clear goals, and a singular focus on success, businesses can thrive even in challenging times. This episode serves as a powerful reminder of the importance of culture, discipline, and an unwavering commitment to one's goals.Show Notes(00:00) Introduction(05:51) Embracing Plan A(09:15) Transformational Ninety Day Training(12:07) Self-Contract for Positive Impact(15:33) Navigating Circles of Influence(18:32) Moments of Realization(21:57) Teaching's Missed Learning Opportunities(23:30) Growth Through Teaching and PresenceLinksJim Robinson CGP Maintenance and Construction Services
In this engaging conversation, John Lea shares his journey of building Deck South, a successful deck-building business. He discusses his early experiences with carpentry, the challenges of starting his own company, and the importance of team building and leadership. John emphasizes the value of caring for his employees and creating a supportive company culture, which has led to long-term loyalty and success. In this conversation, John discusses the evolution of his business, the lessons learned from the 2008 recession, and the importance of maintaining a balanced daily routine. He shares insights on fatherhood, emphasizing the joy and responsibility it brings, and highlights the significance of instilling curiosity in the next generation. The discussion also touches on the value of design in construction and the need for continuous improvement in business practices.
In this episode, we discuss the Federal Trade Commission's recent ban on non-compete clauses in the United States, effective April 23rd. We delve into the implications for both employees and employers, the adjustments companies need to make, and the importance of fostering a strong workplace culture. Through personal experiences, we highlight how the absence of non-compete clauses can lead to greater employee retention and motivation, leveling the playing field and ensuring accountability among employers. Tune in for a comprehensive take on this significant regulatory change.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:00) - FTC Bans Non-Compete Clauses(01:10) - Employer Accountability and Retention(01:53) - Personal Experiences with Non-Competes(02:33) - Non-Solicit vs. Non-Compete(03:33) - Employee Loyalty and Compensation(06:18) - Final Thoughts and Future UpdatesConnect with us! ▶️ Website | LinkedIn | Brian's LinkedIn | Justin's LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube
Andy Goram sits down with Kristina Vaneva, author of Beyond Employee Engagement, to explore how businesses can go beyond traditional employee engagement strategies to build lifelong employee advocates. Kristina shares actionable insights on how to create an effective employee advocate programme that seamlessly integrates into every stage of the employee journey—from onboarding to career development and beyond. Discover the benefits of empowering your team to become authentic employee advocates and how a well-structured employee advocacy program can boost brand loyalty and trust. Learn the steps to build a program that works, the challenges you'll face, and the long-term impact advocacy can have on both your company and your employees. If you're looking to strengthen your employee engagement efforts and foster genuine loyalty, this episode is packed with valuable tips that can transform your approach. Tune in to learn how to create a culture where your people don't just work for you—they work with you, promoting your brand long after they've moved on. ----more---- Key Takeaways True employee advocacy is rooted in genuine employee engagement Successful employee advocacy requires more than just goodwill For an employee advocate programme to thrive, leaders must actively buy in and commit to it Employee advocacy doesn't have to end when employees leave the company ----more---- Key Moments The key moments in this episode are: 00:01:10 - What is Employee Advocacy? Why Does It Matter? 00:08:23 - The Benefits of Employee Advocate Programmes for Businesses 00:09:04 - How to Build an Effective Employee Advocate Programme 00:25:11 - Employee Engagement and Its Role in Advocacy 00:35:41 - Challenges in Building an Employee Advocate Programme 00:28:26 - Long-Term Benefits of Employee Advocates After They Leave 00:44:41 - Sticky Notes & Close ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Kristina Vaneva on LinkedIn here Find Kristina's website here Get Beyond Engagement here Visit Kristina's YouTube Channel here ----more---- Full Episode Transcript Get the full transcript of the episode here
Send us a Message!In this episode, we examine the past and current thinking around employee loyalty, digging into old assumptions and the new realities about the relationship and commitments of businesses and employees.Our prescription for this episode: understand the connection between employee loyalty and employee motivation through purpose. How we help employees find a sense of meaning in their everyday lives is the key to rebuilding the employer/employee relationship.Learn more about Igniting Motivation™: The 8 Sparks of Purpose with our online fundamentals course.Don't forget to sign up for our New Quarterly Newsletter coming soon!You can reach out to us to talk more about creating meaning and purpose, reach out to us at info@roman3.ca or through our LinkedIn page at https://www.linkedin.com/company/roman3About Our Hosts!James is an experienced business coach with a specialization in HR management and talent attraction and retention. Coby is a skilled educator and has an extensive background in building workforce and organizational capacity. For a little more on our ideas and concepts, check out our Knowledge Suite or our YouTube Channel, Solutions Explained by Roman 3.
Rebecca Lowe is one of the world's leading soccer sportscasters, having spent over 20 years covering the sport on both sides of the Atlantic for outlets including the BBC, ESPN, and currently at NBC, now in her sixth consecutive NBC Olympics Daytime Host assignment. In the run up to Paris, Rebecca joins us with an insider's take on not one but many different athletes' roads to the Olympics. Rebecca gives us a sneak peek of what's to come at this year's games. We'll get up to speed on fresh faces to look out for like 16-year-old gymnast Hezly Rivera and hurdler Masai Russell, the triumphant return of Sha'Carri Richardson, Simone Biles' unexpected rival, and more. See omnystudio.com/listener for privacy information.
In the 30th episode of This is Ag!, I sit down with Eric Rygg, president of Huntsinger Farms and Silver Spring Foods. As a fourth-generation horseradish farmer, Eric brings a wealth of knowledge about sustainable and profitable farming practices. We delve into how businesses can endure and adapt over time, with a focus on the importance of long-term investments in both the land and employees as a sustainable business practice.Eric shares how longevity is built into the foundation of his family business, which has thrived for 95 years by upholding family-oriented values and investing in future generations. He discusses the critical role of resilience in the face of uncertainty and emphasizes the importance of readiness for opportunities. Eric also highlights the strong work ethic and common sense needed to survive in the agriculture industry. Tune in to hear how these principles have guided Eric and contributed to the lasting success and sustainability of Silver Spring Foods. Silver Spring Foods website - https://www.silverspringfoods.com/This episode is sponsored by UnitedAg, one of the largest association health plans to offer healthcare to the agriculture industry of California and Arizona. Kirti Mutatkar, President and CEO of UnitedAg. Reach me at kmutatkar@unitedag.org, www.linkedin.com/in/kirtimutatkarUnitedAg website - www.unitedag.orgEpisode Contributors - Eric Rygg, Kirti Mutatkar, Dave Visaya, Rhianna MaciasThe episode is also sponsored by Brent Eastman Insurance Services Inc. - https://brenteastman.comBlue Shield of California - https://www.blueshieldca.comElite Medical - https://www.elitecorpmed.comGallagher - https://www.ajg.com/SAIN Medical https://sainmedical.com/MDI Network - https://www.mdinetworx.com/about-us
Joe Mull shares the secret to happy, productive employees who stay: employer loyalty and building humanity within the workplace. You read that right – employer loyalty is necessary before we earn employee loyalty. In this episode, Joe discusses his new book Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work. Joe and Dolph discuss practical strategies for increasing your retention rate, fostering a humane work environment, and transforming your leadership approach to meet your team's needs. This episode answers the following questions: Why are my employees resigning? How can I improve my organization's retention rate? What is a human-centered workplace? How can I create a more humane workplace? What factors drive my staff members' decision to leave? Links mentioned in this episode: Joe Mull's Website Employalty (the book) Joe Mull's YouTube Channel Boss Better Now Podcast Looking for more? Check out these amazing episodes: Ep 284: Attracting Great Development Staff (even when you can't pay high salaries) with Emily Haynes and Rasheeda Childress (Episode Title on Apple Podcasts, Spotify, or Our Website with Show Notes) Ep 314: Build Stronger Teams and Team Members with John Augusto (Episode Title on Apple Podcasts, Spotify, or Our Website with Show Notes)
Join us as we unravel the fascinating story of Walter Orthmann, who holds the record for the longest career in one company: a staggering 84 years! Born in Brazil in 1922, Walter started working at Industrias Renaux S.A. at just 15. His inspiring journey from shipping assistant to manager offers valuable insights into work, family, and happiness. At over 100 years old, Walter and his wife defy age with their wisdom. Discover the secret to his enduring passion for work and life, and learn how to make every day at work a good one. Tune in for a dose of motivation and timeless advice! You can catch the awesome clips on The Habit Coach-Awesome 180 on the YouTube channel.You can also check out Ashdin's Linktree Page here: (https://linktr.ee/awesome180) You can follow Ashdin Doctor on Twitter | Linkedin | Instagram | FacebookCheck out the Awesome180 website: (http://awesome180.com/) Find the show across audio streaming apps:Spotify | Apple Podcasts | Google Podcasts | JioSaavn | Amazon Music Do follow IVM Podcasts on social media.We are @ivmpodcasts on Facebook, Twitter, & Instagram.See omnystudio.com/listener for privacy information.
Join Michael VanDervort on the DTHR Podcast as he welcomes Jennifer Yugo, the Managing Director of Corvirtus, a leader in building remarkable workplace environments. This episode offers a deep dive into the transformative HR practices that are shaping modern businesses. Jennifer Yugo leads Corvirtus with a passion for crafting hiring processes, development tools, and retention solutions that help businesses scale effectively while maintaining strong employee engagement. Her approach combines rigorous data analysis with practical strategies to foster environments where both people and businesses can thrive. Episode Highlights Introduction to Jennifer and Corvirtus: Learn about the philosophy and drive behind Corvirtus and how Jennifer's leadership is steering the company towards new heights in HR.Innovative Team Discussions: Discover the unique process Jennifer's team uses to stay ahead of the curve by sharing and discussing recent readings and innovative thoughts.Employee Loyalty and Engagement: Jennifer addresses the critical role of employee loyalty and how generational dynamics influence engagement strategies.Current State of Employee Culture: Jennifer shares findings from her recent work on building engaging employee cultures and discusses the link between culture and business outcomes.
The Evolution of Workplace Perks: "I have enough gray hair to remember that I would be so grateful to be able to get a cup of coffee in the morning when I went to the office, every day, by the way, with a suit and tie." In this episode of Authentically Successful: After Hours, co-hosts Carol Schultz and Rob Swymer delve into the intriguing dynamics of tech industry perks, job anxiety, and the shifting landscape of job interviews. They explore the influence of tech giants like Google in establishing high expectations through lavish perks and its impact on employee loyalty. The duo also examines the evolving recruiting process and its effects on candidate behavior. Join them as they discuss innovative ways to motivate employees, the necessity of breaks during long work hours, and the growing emphasis on perk-centric work environments. Gain insights into career growth, challenges, and the importance of discussing current events in the ever-changing tech industry landscape. Don't miss this insightful conversation that sheds light on the realities of the modern workplace. Find more information about our host Carol Schultz and her company at Vertical Elevation, LinkedIn, Twitter, and YouTube. Find more information about our cohost Rob Swymer and his company at Rob Swymer, Linkedin, Facebook, and Instagram. And of course, click "follow" to stay up-to-date on new episodes and leave an honest review/rating letting us know what you thought!
Unlock the secrets to hiring top talent with Ryan Englin on "The Profit Toolbelt Podcast." Ryan, author of the #1 Amazon bestseller "Hire Better People Faster," shares trade-rooted expertise to tackle the biggest hiring challenge in 2024: the belief that a paycheck is enough to hire top-tier talent. Learn strategies for cult-like employee loyalty, inspired by successful companies such as Starbucks. Discover how to move beyond outdated job platforms and turn your employees into recruiters for your business, attracting A-players effortlessly. Tune in for practical tips and reshape your hiring game.
In this curated episode of the Revenue Builders Podcast, we engage in an insightful conversation with Hollie Castro, a seasoned Chief People Officer and business transformation leader. Hollie delves into the evolving landscape of loyalty in the workforce, dissecting changing career expectations, motivations behind career transitions, and the shifting definitions of loyalty across different life stages. Holly shares invaluable insights on redefining loyalty in the modern workplace, emphasizing the importance of mindset shifts and transparent conversations between leaders and their teams.KEY TAKEAWAYS[00:00:52] Traditional career longevity is evolving; individuals are more inclined to pursue diverse career paths, influenced by factors like peer comparison, financial gains, and personal growth.[00:01:44] Different life stages dictate varied motivations for career changes. Social media plays a pivotal role in shaping individuals' perceptions of success.[00:03:01] Loyalty remains a fundamental concept, but the expression and expectations surrounding loyalty have transformed over time. Leaders must adapt to the changing dynamics of employee loyalty.[00:04:49] A shift in mindset is crucial. Loyalty doesn't necessarily equate to lifelong commitment; it involves honest conversations and continuous re-recruitment efforts.[00:06:28] How employees exit a company is as vital as their contributions while working there. Leaving transparently and with a positive plan benefits both the departing individual and the organization.[00:08:25] The world is smaller than perceived; leaving a positive legacy matters, as personal reputations endure through professional connections and references.HIGHLIGHT QUOTES[00:01:18] "Social media is a powerful force. So when they perceive their peer group to be, you know, making more money or having a bigger title, that has a huge influence on how they think about themselves."[00:04:49] "Loyalty means something different... It's more about having an honest conversation. Somebody's going to leave. Who's going to leave? What do we need to do to re-recruit them?"[00:06:54] "How you leave is more important than actually everything you did because it's the only thing people will remember about you."[00:07:42] "At some point, you're going to quit a job. And when you do that, how you do it... are you going to be a pro or are you going to be a loser?"Listen to the full episode with Hollie Castro through this link:https://revenue-builders.simplecast.com/episodes/hiring-in-the-post-covid-19-era-with-hollie-castroCheck out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/
Today Laura and Kevin chat with Aaron Painter, the CEO of Nametag Inc. After watching too many friends and family members fall victim to identity theft and online fraud, Aaron Painter assembled a team of security and tech experts to build the next generation of online account protection. We speak about facial recognition, Microsoft's culture, deep fakes, Kashmir Hill's book, Your Face Belongs to Us: A Secretive Startup's Quest to End Privacy as We Know It and the rise of Clearview AI, plus Aaron's book, LOYAL: A Leader's Guide to Winning Customer and Employee Loyalty. Aaron is the CEO of Nametag Inc, the company who invented “Sign in with ID” as a more secure alternative to passwords. Aaron and his team focus on automating visual identity verification, preventing fraud and account takeovers, reducing support costs, and eliminating user frustration during account lockouts or high-value transaction authorizations. Aaron has successfully integrated his human identity platform with major organizations such as Reddit and Web.com. He's all about protecting accounts from impersonators
There are many good people around the world who are working long hours to make data privacy and security second nature. Aaron Painter, CEO of Nametag, is one of these leaders whose passion begins with focusing on the human side of business. Author of the book Loyal: A Leader's Guide to Winning Customer and Employee Loyalty, Aaron shows you why it's important to provide superior customer service and how to get there. So what's the connection to identity verification and personal privacy? As a seasoned cybersecurity professional (spending nearly 15 years at Microsoft), Aaron says that data privacy is all about delivering the best customer experience. If you tackle the issues of identity verification, data security and personal privacy with the individual as the center of your model, good things will happen. In this episode of Privacy Files, we cover a variety of items, from how to stop help desk hacks and what Multi-Factor Identity (MFI) is, to innovative ways to counter Artificial Intelligence (AI) deep fakes and how the recent MGM security breach could have easily been prevented. To learn more about Aaron Painter: https://www.linkedin.com/in/aaronpainter/ To learn more about Nametag, Inc.: https://www.getnametag.com/ OUR SPONSORS: Anonyome Labs - Makers of MySudo and Sudo Platform. Take back control of your personal data. www.anonyome.com MySudo - The world's only all-in-one privacy app. Communicate and transact securely and privately. Talk, text, email, browse, shop and pay, all from one app. Stay private. www.mysudo.com MySudo VPN - No personal information required to sign up. You don't even need a username and password. Finally, a VPN that is actually private. https://mysudo.com/mysudo-vpn/ Sudo Platform - The cloud-based platform companies turn to for seamlessly integrating privacy solutions into their software. Easy-to-use SDKs and APIs for building out your own branded customer apps like password managers, virtual cards, private browsing, identity wallets (decentralized identity), and secure, encrypted communications (e.g., encrypted voice, video, email and messaging). www.sudoplatform.com
The Emotional Intelli-Gents Podcast: Navigating Leadership with Emotional intelligence
In this episode of the Emotional Intelli-Gents Podcast, hosts Ismail and Sameer delve into the intersection of emotional intelligence and leadership. A key focus is the idea that good leaders are fiercely loyal to their team members, a trait they suggest might be underrated. By showing up for their teams, leaders can build trust, confidence, and a sense of accountability. Topics also covered include recognizing moments for demonstrating loyalty, the dangers of being overly loyal, and the significance of psychological safety within a team. Long-term solutions and mutual commitment underscore their views on successful leadership. The hosts emphasize the profound impact of leaders' fierce loyalty during challenging times, and they welcome listeners to engage in their ongoing series on what makes good leaders and managers.They share personal experiences and highlight the importance of standing up for your team. Loyalty builds trust and fosters a sense of security among team members, leading to greater accountability and achieving collective goals. Tune in to gain insights on creating a supportive and empathetic environment.Key TopicsImportance of loyalty in leadershipPersonal experiences of leaders standing up for their employeesBuilding trust and confidence through loyaltyBalancing loyalty and accountabilityCreating a supportive environment for admitting mistakes and taking responsibilityTimestamps(00:00:00) Introduction(00:01:02) Importance of Leader's Loyalty(00:03:43) Significance of Employee Loyalty(00:08:43) Barriers to Managerial Loyalty(00:11:10) Risks of Over-Loyalty(00:12:16) Leadership & Team Loyalty(00:16:55) Children & Mimicry(00:17:51) Psychological Safety in Teams(00:22:39) Business Risks(00:28:25) Commitment Discussion(00:30:01) Underrated Qualities in LeadersLink to 6 Seconds: https://www.6seconds.org/ 6 Seconds on Instagram: https://www.instagram.com/6secondseq/?hl=enConnect with Joshua Freedman on Linkedin: https://www.linkedin.com/in/freedman/Feel free to send us an email at info@emotionalintelligents.com
4 months after Mike scaled down his team, Dave checks in with him and how it feels like to get back in the weeds of his ecommerce business. Growing a team is second nature when revenue grows. It's a natural by-product of success, to help the business grow even more in the next year. But what is it like to maintain a $5M ecommerce business when you only have 1-2 employees? Dave is on the podcast today to check in on Mike 4 months after scaling down from a 20+ person team, to 1-2 employees for his ecommerce businesses. They'll be discussing the differences of employees vs. no employees, contractors, and how being nice can do more bad than good. If you've been thinking about scaling up your team, this episode is definitely for you. Here are some timestamps to skip to your favorite parts: 0:00 - Introduction 1:13 - Current Team Status 2:41 - Does everyone hit a stage where they don't want to manage? 3:32 - Employee Loyalty 7:27 - Generational Differences with Employment 11:28 - Pros and Cons of Contractors 13:11 - The Problem with Being Too Nice 13:54 - Feeling Bad About Assigning Mundane Tasks 22:28 - Pros of Being A Solopreneur 32:55 - Cons of Being A Solopreneur 35:49 - Losing Out On Growing As A Leader 38:51 - ROI on Employees 41:50 - Going to the Vegas Sphere As always, if you have any questions or anything that you need help with, reach out to us at support@ecomcrew.com if you're interested. Don't forget to leave us a review on iTunes if you enjoy our content. If you have any questions, send us an email at support@ecomcrew.com. We'd love to help you in any way we can. Happy listening, and until next time, happy selling!
Joey Coleman helps companies keep their customers and employees. As an award-winning speaker, he works with organizations around the world ranging from small startups to major brands such as Volkswagen Australia, Zappos, and Whirlpool. His First 100 Days® methodology fuels the remarkable experiences his clients deliver and dramatically improve their profits.His Wall Street Journal #2 best selling book, Never Lose a Customer Again, offers strategies and tactics for turning one-time purchasers into lifelong customers and his upcoming book, Never Lose an Employee Again, details a framework companies around the world can use to reduce turnover and increase employee engagement. When not speaking to audiences around the globe (he's spoken on all seven continents), Joey enjoys playing board games, building LEGO sets, and reading bedtime stories with his amazing wife and two young sons.SHOW SUMMARYIn this episode of Selling From The Heart, Joey Coleman joins Larry Levine and Darrell Amy on the Selling From the Heart podcast to discuss the importance of building strong relationships with both customers and employees. He emphasizes the need to move from transactional to transformational relationships and shares insights from his research on the first 100 days of a customer's experience. Joey also highlights the connection between employee experience and customer experience, and offers practical strategies for improving both.KEY TAKEAWAYSBuilding personal and emotional connections with customers is essential for transforming transactional relationships into transformational ones.The first 100 days of a customer's experience are crucial for establishing a strong foundation and reducing fear, doubt, and uncertainty.Handoffs between salespeople and account managers can be improved by ensuring clear communication and maintaining emotional connection.Employee experience is just as important as customer experience, and everyone in the organization plays a role in creating a positive work environment.Salespeople have the opportunity to improve employee experience by elevating the status of their colleagues and recognizing their contributions.QUOTES"Selling from the heart is all about looking for the opportunities to not only identify, but develop and reinforce personal and emotional connection with the people we interact with." - Joey Coleman"When a human makes a purchase, their brain floods with dopamine. But almost as quickly as that dopamine floods their brain, it starts to recede, replaced by feelings of fear and doubt and uncertainty." - Joey Coleman"If the customer feels that the salesperson is still emotionally connected, is still involved, this can be something as simple as one of my favorite tools for handling this." - Joey Coleman"Happier employees equals happier customers. If your customers hate interacting with you, chances are your employees are going to hate coming to work." - Joey Coleman"We all play a role in employee experience. What's interesting is most of us have never thought about that." - Joey ColemanLearn more about Joey Coleman: LinkedIn: https://www.linkedin.com/in/joeycoleman1/Learn more about Darrell and Larry: Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Website: https://www.sellingfromtheheart.net/Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.Please visit https://www.sellingfromtheheart.net/ book to pre order your copy of the rerelease of the Selling from the Heart book. SUBSCRIBE to our YOUTUBE CHANNEL! https://www.youtube.com/@UCi6OCvGpgQjg8YXg0Hst4NAPlease visit WHY INSTITUTE:https://whyinstitute.com/Please go to WORK BETTER NOW:https://www.workbetternow.com/Click for your Daily Dose of Inspiration:https://www.sellingfromtheheart.net/dailyCheck out the 2023 Authentic Selling Challenge:https://authenticsellingchallenge.com/Get your Insiders Group FREE PASS here:https://www.sellingfromtheheart.net/free-pass
In today's leadership spark, I chat with Jacques van den Broek, the former CEO of Randstad, about fostering a work culture that encourages innovation and risk-taking. Jacques notes that employees often hold back due to unfounded fears. But he emphasizes the need for leaders to encourage employees to speak up and take initiative, even if it goes against the grain. Jacques believes that employer-earned loyalty is vital, especially with the rise of remote work. Jacques also advises employees to think about their long-term career goals, stating that if your employer is not supportive of your growth and openness, perhaps you're working for the wrong company. He urges employees to take responsibility for remaining attractive in the job market and not to stay stuck in unfulfilling roles. __________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
On today's episode of the Biz Doc Podcast, we dissect the successes and failures of various fast-food giants, the struggles faced by Wework, and the changing landscape of worker loyalty post-COVID. We'll break down the stats and dive into case studies with Tom Ellsworth & Kai Lode in order to explore the dynamic shifts in the business world of 2023. From the rise of Chick-fil-A to the pitfalls of ill-timed SPACs (Special Purpose Acquisition Company), we break down the key trends shaping industries today. Tune in for actionable insights and thought-provoking discussions! Wait Biz Doc hold on, what's a SPAC? A Special Purpose Acquisition Company (SPAC) is a company created solely to merge or acquire another business and take it public — a faster alternative to an initial public offering. Investors essentially write blank checks to SPACs, which can take up to two years to target and buy another firm. SPACs offer individual investors the chance to get in on the ground floor of a potentially big stock, but are also highly risky
As a shop manager or owner, it is crucial to establish effective communication and build relationships with your technicians. As a Commercial Supervisor of James Matthews Ford, Jon Boyd understands this task better than most. During this episode, Jon shares how he manages his diverse team and discusses ways shops can improve their technicians' lives.(1:46) Jon's Career(12:22) Getting Honest Feedback from Employees(29:52) Responsibility of Communication(37:09) Becoming a Trusted Leader(41:46) Ways to Improve Techs' LivesResources:Submit Your Nominations for WrenchWay AwardsWrenchWay Reverse Job PostsDownload the free WrenchWay mobile app:App StoreGoogle PlayAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122About Our Guest:Jon BoydCommercial Supervisor, James Matthews FordConnect on LinkedInConnect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok
In episode 19 of This is Ag Podcast, I had the honor of speaking with Jeff Lundberg, the face of Babe Farms, a family-owned and operated company that has been working with UnitedAg for over 25 years. It is truly remarkable to see how Jeff has taken over the business from his mother, Judy, and maintained its amazing culture for over 40 years. Babe Farms is a leader in the gourmet produce industry, prioritizing superior quality, innovation, and genuine customer relationships. Tune in to hear stories from the worlds of Star Wars, Coca-Cola, and beyond! During our conversation, we delved into various aspects of Babe Farms. It all began with their inspiration from the beautifully crafted produce found in Europe, which led them to grow into the outstanding company they are today. From vibrant carrots to golden beets and purple kohlrabi, Babe Farms produces eye-catching and stunning gourmet quality foods that go from farm to table. Their commitment to innovation has resulted in the success of their organic farm, conventional farm, and the specialty farm known as Babe Farms. (see https://www.babefarms.com/) One thing that sets Babe Farms' apart is their focus on their employees. They truly prioritize their team members, fostering a strong sense of loyalty and commitment. Respect is at the core of their values, and every individual is treated with respect from day one. Babe Farms has cultivated a culture of appreciation and recognition, treating their employees as an extended family. They celebrate milestones together, provide benefits like 401k and health insurance, and organize events to express their gratitude. Through my conversation with Jeff, I gained valuable insights into the workings of the farming industry. His passion for the business is evident, especially when he talks about the rewarding experience of witnessing the entire process from seed to harvest. Jeff embodies the values of a true farmer, being a steward of the land and a community-oriented business owner. I commended Babe Farms for their remarkable accomplishments, growth, and commitment to their employees and customers. It was an absolute pleasure to have Jeff on the podcast and learn more about the extraordinary journey of Babe Farms.Babe Farms website - https://www.babefarms.com/This episode is sponsored by UnitedAg, one of the largest association health plans to offer healthcare to the agriculture industry of California and Arizona. Kirti Mutatkar, President and CEO of UnitedAg. Reach me at kmutatkar@unitedag.org, www.linkedin.com/in/kirtimutatkarUnitedAg website - www.unitedag.orgEpisode Contributors - Jeff Lundberg, Kirti Mutatkar, Paul Lecrone, Melanie LarsenThe episode is also sponsored by Brent Eastman Insurance Services Inc. - https://brenteastman.com/BlueShield of California - https://www.blueshieldca.com/EliteMedical - https://www.elitecorpmed.com/Gallagherhttps://www.ajg.com/SAINMedical https://sainmedical.com/
Now, I know what you're thinking, "Culture again?" But trust me, this episode takes a deep dive into how culture can truly make or break a business. Every business has a culture, whether it's intentional or not, and it's crucial to evaluate if it's the right one for retaining employees and attracting customers. Imagine an auto repair shop that truly understands the frustrations of car owners and aims to provide honest, knowledgeable, and reliable service to give them peace of mind. That's the kind of culture that draws customers in and keeps them coming back. Chris Lawson suggests checking out an article in the show notes that discusses the impact of culture on over 40 business metrics. Studies have shown that employees are more motivated and efficient in a happy work environment. So, investing in your company culture can actually boost your bottom line. If you're a business owner or someone interested in creating a positive work environment, this episode is a goldmine of information. Carm and Chris provide practical guidance on building company culture and emphasize the need for strong policies, procedures, and teamwork. Chris Lawson, TechnicianFind.Com. Chris' previous episodes HERE Show Notes Watch Full Video Episode How Much Does Company Culture Really Matter? 40+ Real Business Metrics Impacted by Your People and Culture (with sources)! https://www.betterculture.com/blog/does-company-culture-really-matter Importance of Company Culture (00:00:51) Discussion on the significance of company culture in retaining employees and attracting customers. Real World Studies on Culture Impact (00:02:33) Exploration of tangible studies on how developing a strong and positive culture impacts a business's bottom line. Different Categories of Shop Culture (00:04:25) Explanation of the three categories of shop culture: those who don't think they have culture, those who have a vague understanding of their culture, and those who have a clear understanding and can effectively communicate their culture. Employee Retention (00:10:37) A strong culture contributes to higher employee retention rates, reducing costs associated with turnover. Productivity (00:11:08) Positive company culture leads to increased efficiency and higher output from motivated employees. Collaboration and Teamwork (00:12:43) A positive company culture fosters collaboration and teamwork, encouraging employees to work together effectively towards common goals. Employee Loyalty (00:16:28) The importance of employee loyalty in fostering a positive company culture and reducing turnover. Ethical Behavior (00:17:50) The impact of a strong company culture on encouraging ethical behavior and maintaining a positive reputation. Talent Acquisition (00:18:13) How a positive company culture attracts top talent and makes talent acquisition easier for recruiters. Importance of Company Culture in Hiring (00:25:01) The significance of company culture when hiring new team members and emphasizes the need to convey the culture in job advertisements. Developing Effective Job Ads (00:26:55) Chris...
To learn more about Heather R Younger and her keynotes visit: https://premierespeakers.com/heather_younger Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a sought-after keynote speaker who brings revealing insights to the stage from over 25,000 employee experiences. A diversity, equity and inclusion strategist, and the world's leading expert on listening at work, she is the host of the Leadership with Heart Podcast. Heather is a regular contributor to Forbes and Fast Company and is the best-selling author of The 7 Intuitive Laws of Employee Loyalty, which hit the top of the "Forbes Must-Read List for HR Professionals." Her latest best-selling book, The Art of Caring Leadership, teaches the radical power of caring support in leadership and in the workplace. A former attorney who worked for years in corporate America, what is most important to know about Heather is that she brings a breadth of experience - extensive quantitative and qualitative research - and a truly deep passion for advocacy, resilience, human relations, and connection - to every audience, every workshop, every consultation. Heather inspires others by teaching the kind of intentional leadership that drives real business results - increased employee engagement, loyalty, collaboration, and connectivity.
In the latest episode of Profit First Nation, Danielle unveils the Five-Star Retention Strategy and emphasizes the importance of wholeheartedly adopting this approach for any thriving entrepreneur. Throughout the episode, she will provide a comprehensive breakdown of each strategy, revealing the top three desires of employees. As a business owner who has effectively established your company, it is crucial to shift your attention towards nurturing your workforce. Get ready with a pen and be prepared to jot down valuable insights, as this installment of Profit First Nation promises to become a personal favorite. IN THIS EPISODE: [00:22] Danielle talks about going all in on your business and having a five-star retention rating strategy [04:18] Danielle goes through the five-star retention strategies beginning with star number one of psychological ownership [07:57] Star number two is supporting employee wants and needs [14:43] Star number three is to stay connected with your five-star employees [21:04] Star number four is maximizing employee qualities, aptitudes and skills [23:07] The final star, number five, is to lift up your employees [26:48] Danielle states that you succeed or fail because of your people. Put them first, and she directs you to the “Resources” for more information about Profit First Nation KEY TAKEAWAYS: Entrepreneurs should offer their top performers the same paid time off (PTO) they enjoy to retain exceptional employees. Employees want three things—stability, comfort and purpose. Once entrepreneurs have the business rolling and successful, they should focus on their five-star employees who keep it running. ABOUT THE HOSTS: Danielle Mulvey is a former flight attendant-turned-entrepreneur and owns multiple businesses doing $50 million in annual revenue. She is one of the exclusive, select group of Mastery-Certified Profit First Professionals worldwide and the go-to “HOW TO IMPLEMENT” workshop facilitator for Profit First and WSJ Journal best-selling author Mike Michalowicz following his keynote speeches. Danielle is currently running multiple businesses, from start-ups to mature businesses with 10-year plus track records and revenues ranging from $1M to $40 million in annual revenues and is a certified numbers geek about Profit First, leveraging the DIY cash management system for small business to achieve maximum profitability. She can personally guide business owners to achieve maximum profitability based on her 25 years of experience as an entrepreneur who has been there and done that. Additionally, Danielle authored the book The Rapid Read™ Guide to The 5-Star Employee Rating System™ and is currently collaborating with Wall Street Journal best-selling author Mike Michalowicz on his new book, to be released in Q1 2024, titled ALL IN: How Great Leaders Build Unstoppable Teams. Mike Michalowicz is an entrepreneur and New York Times and Wall Street Journal best-selling author of Profit First, The Pumpkin Plan, SURGE, Toilet Paper Entrepreneur, Clockwork, Fix This Next and Get Different. BusinessWeek called Toilet Paper Entrepreneur, a business cult classic. His books have been translated into ten languages, and Mike has had the privilege to speak on stages worldwide because of his passion for connecting with entrepreneurs. As the founder of Profit First Professionals, he empowers accountants, bookkeepers, and business coaches with the tools and techniques to maximize client profitability, allowing them to uplevel from being one of the 83% of small businesses operating check-to-check and struggling to be profitable to becoming one of the 17% of thriving and highly valuable businesses with cash in the bank to correlate to profitability. Mike also co-founded the business growth consultancy Provendus Group and has successfully founded, built, and sold two technology service-based companies. He is passionate about sharing his experiences and advice with entrepreneurs and sits on formal and informal advisory boards while maintaining relationships with angel and early-stage investors. RESOURCES: Danielle Mulvey - Website Danielle Mulvey - Linkedin The All In Company - Website Profit First Nation - Website Mike Michalowicz - Website Mike Michalowicz - Linkedin Mike Michalowicz - Twitter Profit First Professionals - Website Mike Michalowicz - Books
Malka Trump, Director of Compliance at Viventium, breaks down why pay is such an important topic in post-acute care, how businesses can stay accurate and compliant, and why it's crucial to stay on top of legislative updates.
Anyone who buys goods and services knows how important customer service is, but how can companies deliver it successfully and consistently? What is the difference between service and a truly unique customer experience? We are always looking for ways to understand the needs and challenges of the customer to deliver exceptional service. In this episode, Host Jonathan Betz is joined by two experts who know a lot about the value of exceptional service: Greg Plemmons is the current senior vice president of sales and incoming executive vice president and chief operating officer of Old Dominion Freight Line and Scott Deming is a sought-after consultant, speaker, customer service expert, and author. Key Takeaways: Scott and Greg discuss the importance of customer satisfaction and how Old Dominion sets itself apart. [:56] Scott shares the mindset necessary to build customer satisfaction and loyalty. [4:02] What companies need to think about to better meet their customer needs. [5:51] Greg and Scott share the benefits of having a service-focused mindset and how it impacts a company's culture. [7:58] How can leaders transfer their vision and purpose to motivate employees toward customer satisfaction? [9:33] The role of customer service in maintaining leadership in a competitive industry. [10:09] What are the short- and long-term benefits to companies that deliver uncommon service? [12:02] Greg expounds on how Old Dominion strives to cultivate loyal customers by having loyal employees. [12:49] Resources: ODFL.com Cargo Shorts Podcast
Heather Younger shares the simple steps anyone can take to help others feel heard and valued. — YOU'LL LEARN — 1) Why others feel like we aren't listening—even when we are 2) The wrong and right way to paraphrase what you heard 3) How to keep your patience when things get heated Subscribe or visit AwesomeAtYourJob.com/ep861 for clickable versions of the links below. — ABOUT HEATHER — Heather R. Younger is the founder and CEO of Employee Fanatix. She is an international keynote speaker, host of the “Leadership with Heart” podcast, and a workplace culture, employee engagement and diversity, equity and inclusion consultant. Heather has a law degree from the University of Colorado Boulder. She is the best-selling author of The 7 Intuitive Laws of Employee Loyalty and The Art of Caring Leadership.• Book: The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood • LinkedIn: Heather Younger — RESOURCES MENTIONED IN THE SHOW — • Book: Developing the Leader Within You by John Maxwell — THANK YOU SPONSORS! — • BetterHelp. Invest in yourself with online therapy. Get 10% off your first month at BetterHelp.com/awesome. • Storyworth. Give the moms in your life something super special this Mother's Day with $10 off at StoryWorth.com/awesome See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
We are exploring how improving your company's benefits package can have a transformative effect on your workplace.Discover how offering better health insurance, dental and vision coverage, 401(k) plans, and college matching programs can improve employee retention and loyalty, ultimately leading to a more productive workforce and profitable organization.Click to watch now to learn how to create a positive and rewarding work environment that benefits your employees and your business.Special Reminder:Thanks for checking out the show. Be sure to subscribe and leave a review.If you have an idea or topic for the show, or maybe you want to be on the display, visit us at https://raisingthebar.live.Reach out to: Deven Soni● Website : https://buymatador.com/Connect with Allison:YouTube: AltiqeLinkedIn: Allison De PaoliWebsite: https://altiqe.comPlease email her at clientcare@altiqe.comAvailable on Apple Podcast, Spotify, Stitcher, Google Podcasts, and other major podcasting platforms.#altiqueconsulting #benefitspackage #workplace #gamechanger #loyalty
THE KEY TO A GREAT TEAM IS AUTHENTICITYIn today's episode, Alex and Annie welcome Alex Zemianek, the Founder and CEO of JZ Vacation Rentals. He shares how trial after trial left him broke and almost broken. However, when he allowed himself to be vulnerable with his team, they rallied behind him during their darkest days. Alex says that it was through an authentic relationship with the people who make up his team that this was even possible.Find out more about Alex and JZ Vacation Rentals in this latest episode of Alex & Annie: The Real Women of Vacation Rentals.“REAL” TALKALEX ZEMIANEK: AUTHENTICITY CREATES A TEAM THAT STAYS"The biggest thing is making sure that you have some kind of authentic relationship. And when people feel that you're genuine, then they're probably going to perform a little bit differently." ALEX ZEMIANEK: GIFT KNOWLEDGE THROUGH EDUCATION"I genuinely feel that education is the best gift you can give and receive as well because people can steal your money, they can tap into your bank account, but they can't take your knowledge." This episode is brought to you by Wheelhouse: The Ultimate Revenue Driving Machine. Wheelhouse is a proud member of Alex & Annie's List, presented by Rev & Research Connect with Alex Zemianek and learn more about him:LINKEDIN | JZ VACATION RENTALS | EMAILConnect with Alex and Annie and get more real vacation rental goodness:Alex Husner | Annie HolcombeAlexAndAnniePodcast.comIf you enjoyed this episode of ALEX & ANNIE: The Real Women Of Vacation Rentals, make sure to visit our socials, leave us a like, a comment, or share our content with the crowd! Don't forget to subscribe!LinkedIn | Youtube | Facebook | Instagram | TikTok
A disengaged workforce … employees feeling overwhelmed and stressed … “silent quitting” … businesses face so many employee-related issues now that threaten their success. So how can we motivate employees to feel better about work? Lois Sonstegard is interviewed by Podcast Business News Network host Steve Harper about the disconnection so many employees feel today, why this issue is so critical and what employers can do about it.So if you want to know:– About the importance of making sure workers are connected– How loyalty is a two-way street– How our culture teaches us how to compete, not how to collaborate– What we've learned from the pandemic about remote and hybrid workers– How collaboration can help with many of the major problems facing companies todayAbout Lois Sonstegard, PhDWorking with business leaders for more than 30 years, Lois has learned that successful leaders have a passion to leave a meaningful legacy. Leaders often ask: When does one begin to think about legacy? Is there a “best” approach? Is there a process or steps one should follow?Lois is dedicated not only to developing leaders but to helping them build a meaningful legacy. Learn more about how Lois can help your organization with Leadership Consulting and Executive Coaching:https://build2morrow.com/Thanks for Tuning In!Thanks so much for being with us this week. Have some feedback you'd like to share? Please leave a note in the comments section below!If you enjoyed this episode, please share it with your friends by using the social media buttons you see at the bottom of the post.Don't forget to subscribe to the show on iTunes to get automatic episode updates.And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the ranking of the show, and I make it a point to read every single one of the reviews we get.Please leave a review right now. Thanks for listening!Building My Legacyhttps://businessinnovatorsradio.com/building-my-legacy/Source: https://businessinnovatorsradio.com/episode-247-the-benefits-of-promoting-employee-loyalty-with-steve-harper-and-lois-sonstegardphd
A disengaged workforce … employees feeling overwhelmed and stressed … “silent quitting” … businesses face so many employee-related issues now that threaten their success. So how can we motivate employees to feel better about work? Lois Sonstegard is interviewed by Podcast Business News Network host Steve Harper about the disconnection so many employees feel today, why this issue is so critical and what employers can do about it.So if you want to know:– About the importance of making sure workers are connected– How loyalty is a two-way street– How our culture teaches us how to compete, not how to collaborate– What we've learned from the pandemic about remote and hybrid workers– How collaboration can help with many of the major problems facing companies todayAbout Lois Sonstegard, PhDWorking with business leaders for more than 30 years, Lois has learned that successful leaders have a passion to leave a meaningful legacy. Leaders often ask: When does one begin to think about legacy? Is there a “best” approach? Is there a process or steps one should follow?Lois is dedicated not only to developing leaders but to helping them build a meaningful legacy. Learn more about how Lois can help your organization with Leadership Consulting and Executive Coaching:https://build2morrow.com/Thanks for Tuning In!Thanks so much for being with us this week. Have some feedback you'd like to share? Please leave a note in the comments section below!If you enjoyed this episode, please share it with your friends by using the social media buttons you see at the bottom of the post.Don't forget to subscribe to the show on iTunes to get automatic episode updates.And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the ranking of the show, and I make it a point to read every single one of the reviews we get.Please leave a review right now. Thanks for listening!Building My Legacyhttps://businessinnovatorsradio.com/building-my-legacy/Source: https://businessinnovatorsradio.com/episode-247-the-benefits-of-promoting-employee-loyalty-with-steve-harper-and-lois-sonstegardphd
If you listened to Episode 1 of the Uplevel Dairy Podcast, you may recall our guest, Jared Dueppengiesser, the impressive young manager at Milk Source's Rosendale Dairy who talked about lowering employee turnover. One of the tools he credited with this was a book called Give Your Employees C.R.A.P.: The Success Formula for Building Employee Loyalty, by author and employee retention expert Jeff Kortes. On this episode, Jeff joins us to talk about the success formula for building employee loyalty. And you are in for a treat because Jared is jumping on with us again, along with his colleague Jessi Schoofs, manager of Milk Source's La Clare Family Creamery's retail store, who is also applying Jeff's concepts to her team. What you'll learn: - What is C.R.A.P. and why does it work? - How Jared uses these principles at Rosendale Dairy - The C.R.A.P. coin and how Jessi uses it to empower her team - C.R.A.P. in action Jeff Kortes is an employee retention and recruitment expert and author of Give Your Employees C.R.A.P. and 7 Other Secrets of Employee Retention. Contact Jeff Kortes: https://jeffkortes.com/ 414-421-9626 jeff@jeffkortes.com Are you a manager who is stressed out by employee turnover and disengagement, but don't have time to step out of the day-to-day to take classes and courses? We are developing the Uplevel Dairy Employee Management Master Class for you. Head to UplevelDairy.com to join the waitlist. Head to UplevelDairy.com to read the blog and join the Uplevel Dairy email list to receive new podcasts, blogs and offers from Uplevel Dairy in your inbox. To listen to more episodes, head over to Apple Podcasts or Spotify. Don't forget to rate and review! Connect with Peggy: peggy@upleveldairy.com Follow Uplevel Dairy on: Facebook, Instagram, LinkedIn
Tell me of an employer who doesn't want loyal employees. You know, the kind that'll work hard and stay no matter what. But, don't you think that this is a two-way relationship? Why don't we hear as much about employer loyalty? Why do employees leave for better opportunities? If your turnover rate indicates an "employee loyalty" problem, look again! The real problem may be that the employees aren't getting the respect they deserve. They, perhaps aren't being put in the right positions to exercise their skillsets. Or, perhaps aren't being paid the market rate for their skillsets. Employer loyalty is as important as employee loyalty. It's an atmosphere of mutual respect, open communication, and transparency at the workplace that benefits both. At the core of any business are people. And, where people are involved, you need to go beyond numbers. And, that's important to make the numbers you care about come true! Tune in to find out more... ___________________________________________________ Rajeev Mudumba's Website: www.rajeevmudumba.com Plan B Success Podcast: Available on your favorite platform including iTunes @ https://apple.co/2JCSysL?ls=1 or www.planbsuccess.live or www.planb.live https://www.planbsuccessschool.thinki... - You can be a successful Entrepreneur and can do a LOT with your very own podcast. Follow Rajeev's FREE training & you'll discover How to ideate, create, launch, monetize and grow your podcast in just a couple of hours! Rajeev's Book - My Inspiration: Quotes that shaped my self-improvement journey - Available on Amazon Worldwide on your local Amazon site or @https://amzn.to/2JG1DRL Plan B Success YouTube Channel: http://bit.ly/2YegieF Medium Articles: https://rajeevmudumba.medium.com LinkedIn: https://www.linkedin.com/in/rajeevmud... Facebook Plan B Success Page: https://www.facebook.com/planbsuccess... Facebook My Inspiration Book Page: https://www.facebook.com/myinspiratio... Instagram: @hifromraj1
You have seen examples of good and bad leadership in life. You know what it looks like. It's easy to see this in someone else and more difficult to see it in ourselves. As I wrap up the Building Employee Loyalty series, I ask the question, "Are you a leader worth following?" How do you know if you are? I give 10 questions you can ask yourself to see where you are at and where growth is possible for you. Enjoy the episode and let me know what you think. _____________________ For more listening options and several FREE resources provided by New Work Revolution, please visit GrowthandFreedom.media. Also, if you enjoyed this episode please subscribe to the podcast and leave us a 5 star rating and review on iTunes!
What does a true investment in your team look like? Lots of leaders say they care about investing but few actually take the time to do it. This week's podcast is the second to last in our "Building Employee Loyalty" series and looks at how and why to make an investment in your team that matters and builds loyalty. Check out the episode and let me know what you think. _____________________ For more listening options and several FREE resources provided by New Work Revolution, please visit GrowthandFreedom.media. Also, if you enjoyed this episode please subscribe to the podcast and leave us a 5 star rating and review on iTunes!
I was asked recently about employee loyalty by a client. It's a great question that doesn't have a simple answer. My aim is to unpack employee loyalty over the course of five episodes to give it the respect that the topic deserves. Today's episode is the third in this series about building the foundation for creating an environment that people want to be loyal to. Check it out and let me know your thoughts on the topic. _____________________ For more listening options and several FREE resources provided by New Work Revolution, please visit GrowthandFreedom.media. Also, if you enjoyed this episode please subscribe to the podcast and leave us a 5 star rating and review on iTunes!
I was asked recently about employee loyalty by a client. It's a great question that doesn't have a simple answer. My aim is to unpack employee loyalty over the course of five episodes to give it the respect that the topic deserves. Today's episode is the second in this series about building the foundation for creating an environment that people want to be loyal to. Check it out and let me know your thoughts on the topic. _____________________ For more listening options and several FREE resources provided by New Work Revolution, please visit GrowthandFreedom.media. Also, if you enjoyed this episode please subscribe to the podcast and leave us a 5 star rating and review on iTunes!
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