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Summary In this conversation, Dr. David Horsager, a leading authority on trust, discusses the critical role of trust in leadership and business. He emphasizes that trust is not just a soft skill but a fundamental component that affects the bottom line. The discussion covers the historical context of trust, the shift towards personal trust in the digital age, and practical tools for measuring and building trust within organizations. Dr. Horsager introduces the eight pillars of trust and highlights the importance of clarity and humility in fostering trust. The conversation concludes with actionable insights for leaders to enhance trust in their teams and organizations. takeaways Trust is a timeless and essential element in business. A lack of trust can be a significant expense for organizations. Trust has shifted from institutional to personal in nature. Measuring trust is crucial for understanding organizational gaps. Clarity is the foundation for building trust. The eight pillars of trust include clarity, compassion, character, commitment, competence, connection, contribution, and consistency. Effective communication is key to establishing trust. Humility plays a vital role in being perceived as trustworthy. Leaders should promise less and focus on delivering what they commit to. Building trust requires actionable tools and frameworks. Chapters 00:00Introduction to Trust and Leadership 02:03The Importance of Trust in Business 05:58Historical Context of Trust 10:06The Shift to Personal Trust 12:01Measuring Trust in Organizations 14:03Building Trust: The Eight Pillars 18:03Clarity as a Foundation for Trust 21:46Practical Tools for Trust Building 25:54The Role of Humility in Trust 30:11Conclusion and Key Takeaways
Welcome. I'm Kevin Miller and this is a podcast for your personal evolution. In this episode we're talking about trust. In today's culture more than ever, trust is the number one asset of success. But we are often failing to gain people's trust, and we don't understand why. We inherently think of trust as something you have and are, or don't have and are not. Most everyone hearing this will believe themselves to be trustworthy because they are honest, moral people who live with integrity. But you are about to hear eight aspects of trust you must intentionally and proactively engage in if you want to really be viewed as trustworthy and benefit from it in your life and business. If you have a business, it takes more than you think to create loyal clients and get their referrals. It takes more than you just having good character and being honest. David Horsager is with me and this is his devotion and area of mastery. He's CEO of the Trust Edge Leadership Institute, and national bestselling author of The Trust Edge Sign up for your $1/month trial period at shopify.com/kevin Go to shipstation.com and use code KEVIN to start your free trial. Learn more about your ad choices. Visit megaphone.fm/adchoices
David Horsager is the Founder and CEO of Trust Edge Leadership Institute, a Minnesota-based company that helps global leaders and organizations build trust. Since 1999, Trust Edge Leadership Institute has pioneered trust development through research, speaking, consulting, and training on trust and its proven impact on the bottom line. David has advised leaders and delivered presentations on six continents, with audiences ranging from FedEx, Toyota, and MIT to the New York Yankees and the Department of Homeland Security. His insights have been featured in Fast Company, Forbes, New York Post, and SUCCESS Magazine, and his latest book, Trust Matters More than Ever: 40 Proven Trust Tools to Lead Better, Grow Faster & Build Trust Now!, is available worldwide. In this episode… Trust is the foundation of strong leadership, effective teamwork, and business success. Yet, many leaders struggle to build and maintain trust, especially in virtual or hybrid work environments. How can organizations develop a culture of trust that drives engagement, performance, and long-term growth? According to trust expert David Horsager, trust is not a soft skill but a measurable and strategic asset that impacts every area of business. Through decades of research, he developed the Eight Pillars of Trust, a framework that helps leaders build credibility, foster collaboration, and create high-performing teams. David shares insights on how clarity, consistency, and contribution play a critical role in trust-building, along with practical strategies for improving communication, leadership accountability, and organizational transparency. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews David Horsager, Founder and CEO of Trust Edge Leadership Institute, about the power of trust in leadership and business. David discusses his journey from launching his company in a basement to working with global brands like FedEx and Walmart. He also shares actionable tools for building trust remotely, improving performance reviews, and fostering a high-trust culture within organizations.
America is facing a trust crisis. From the economy to the government and media, the metrics aren't good. That's why author David Horsager is taking on the issue in his latest book, "Trust Matters More than Ever: 40 Proven Tools to Lead Better, Grow Faster & Build Trust Now!""Until the 70s, almost 80% of Americans trusted our government to do basically what was right. Well, then trust tanked, our institutional trust tanked, and so we didn't trust government," he tells Billy Hallowell, noting the same is true of politics, media and education. "When I grew up, homeschooling was weird — not anymore. The institution of education isn't as trusted, so we have these charters and homeschooling."Mr. Horsager breaks down the stunning extent of the trust problem, the impact — and how he believes America can remedy these issues.FOLLOW BILLY ON SOCIAL MEDIA:- Follow Billy on Twitter- Follow Billy on Instagram- Follow Billy on Facebook- Follow Billy on YouTube- Follow Billy on Threads
With mounting international tensions, economic collapses, family divisions, and political discord, trust is in short supply. Without trust, cultures deteriorate, productivity fades, and resources are wasted. Many recognize the current lack of trust, but few know how to address it. In his latest book, Trust Matters More Than Ever, David Horsager shows why he has been pioneering trust solutions for decades and now offers this essential guide for leaders. It includes 40 Trust Tools built on his proven 8-Pillar Framework—equipping you to solve your biggest challenges with trust.Donate to Moody Radio: http://moodyradio.org/donateto/morningshow/wmbwSee omnystudio.com/listener for privacy information.
EASON 10 The Learning Leader Daily Leadership Tips and Discussions Thank you for listening. I'm Paul Grau Jr., the host of this show, and I'm excited about Season 10 and hitting the ground running in 2025. We have over 100 episodes in Season 10, and we will continue with the focus of “The Learning Leader” and/or as we refer to it here at The CLC Team, “The Expanding Leader. Every episode will primarily focus on the lifelong journey of expanding your knowledge of leadership, and I will try to give you a daily takeaway to put what you learn into action. My goal is that you learn something that you can take immediate action on, and see how powerful expanding your leadership can be. How can you build trust within your team and/or organization? Well, according to David Horsager in his book “Trust Matters More Than Ever,” there are 8 pillars, and Competency is one of them. I highly recommend you purchase this book today and start digging deep into these 8 pillars. Hey, I am starting up a Brand New Podcast called “The High-Performing Team Podcast” and it will be debuting in the very near future. I will post the link on here as soon as I have a link available. In the meantime, keep doing a daily search for “The High-Performing Team Podcast” on whatever platform you listen to your podcasts on.
SEASON 10 The Learning Leader Daily Leadership Tips and Discussions Thank you for listening. I'm Paul Grau Jr., the host of this show, and I'm excited about Season 10 and hitting the ground running in 2025. We have over 100 episodes in Season 10, and we will continue with the focus of “The Learning Leader” and/or as we refer to it here at The CLC Team, “The Expanding Leader. Every episode will primarily focus on the lifelong journey of expanding your knowledge of leadership, and I will try to give you a daily takeaway to put what you learn into action. My goal is that you learn something that you can take immediate action on, and see how powerful expanding your leadership can be. How can you build trust within your team and/or organization? Well, according to David Horsager in his book “Trust Matters More Than Ever,” there are 8 pillars, and Character is one of them. I highly recommend you purchase this book today and start digging deep into these 8 pillars. Hey, I am starting up a Brand New Podcast called “The High-Performing Team Podcast” and it will be debuting in the very near future. I will post the link on here as soon as I have a link available. In the meantime, keep doing a daily search for “The High-Performing Team Podcast” on whatever platform you listen to your podcasts on.
SEASON 10 The Learning Leader Daily Leadership Tips and Discussions Thank you for listening. I'm Paul Grau Jr., the host of this show, and I'm excited about Season 10 and hitting the ground running in 2025. We have over 100 episodes in Season 10, and we will continue with the focus of “The Learning Leader” and/or as we refer to it here at The CLC Team, “The Expanding Leader. Every episode will primarily focus on the lifelong journey of expanding your knowledge of leadership, and I will try to give you a daily takeaway to put what you learn into action. My goal is that you learn something that you can take immediate action on, and see how powerful expanding your leadership can be. How can you build trust within your team and/or organization? Well, according to David Horsager in his book “Trust Matters More Than Ever,” there are 8 pillars, and Contribution is one of them. I highly recommend you purchase this book today and start digging deep into these 8 pillars. Hey, I am starting up a Brand New Podcast called “The High-Performing Team Podcast” and it will be debuting in the very near future. I will post the link on here as soon as I have a link available. In the meantime, keep doing a daily search for “The High-Performing Team Podcast” on whatever platform you listen to your podcasts on.
SEASON 10 The Learning Leader Daily Leadership Tips and Discussions Thank you for listening. I'm Paul Grau Jr., the host of this show, and I'm excited about Season 10 and hitting the ground running in 2025. We have over 100 episodes in Season 10, and we will continue with the focus of “The Learning Leader” and/or as we refer to it here at The CLC Team, “The Expanding Leader. Every episode will primarily focus on the lifelong journey of expanding your knowledge of leadership, and I will try to give you a daily takeaway to put what you learn into action. My goal is that you learn something that you can take immediate action on, and see how powerful expanding your leadership can be. How can you build trust within your team and/or organization? Well, according to David Horsager in his book “Trust Matters More Than Ever,” there are 8 pillars, and Connection is one of them. I highly recommend you purchase this book today and start digging deep into these 8 pillars. Hey, I am starting up a Brand New Podcast called “The High-Performing Team Podcast” and it will be debuting in the very near future. I will post the link on here as soon as I have a link available. In the meantime, keep doing a daily search for “The High-Performing Team Podcast” on whatever platform you listen to your podcasts on.
SEASON 10 The Learning Leader Daily Leadership Tips and Discussions Thank you for listening. I'm Paul Grau Jr., the host of this show, and I'm excited about Season 10 and hitting the ground running in 2025. We have over 100 episodes in Season 10, and we will continue with the focus of “The Learning Leader” and/or as we refer to it here at The CLC Team, “The Expanding Leader. Every episode will primarily focus on the lifelong journey of expanding your knowledge of leadership, and I will try to give you a daily takeaway to put what you learn into action. My goal is that you learn something that you can take immediate action on, and see how powerful expanding your leadership can be. How can you build trust within your team and/or organization? Well, according to David Horsager in his book “Trust Matters More Than Ever,” there are 8 pillars, and consistency is one of them. I highly recommend you purchase this book today and start digging deep into these 8 pillars. Hey, I am starting up a Brand New Podcast called “The High-Performing Team Podcast” and it will be debuting in the very near future. I will post the link on here as soon as I have a link available. In the meantime, keep doing a daily search for “The High-Performing Team Podcast” on whatever platform you listen to your podcasts on.
SEASON 10 The Learning Leader Daily Leadership Tips and Discussions Thank you for listening. I'm Paul Grau Jr., the host of this show, and I'm excited about Season 10 and hitting the ground running in 2025. We have over 100 episodes in Season 10, and we will continue with the focus of “The Learning Leader” and/or as we refer to it here at The CLC Team, “The Expanding Leader. Every episode will primarily focus on the lifelong journey of expanding your knowledge of leadership, and I will try to give you a daily takeaway to put what you learn into action. My goal is that you learn something that you can take immediate action on, and see how powerful expanding your leadership can be. How can you build trust within your team and/or organization? Well, according to David Horsager in his book “Trust Matters More Than Ever,” there are 8 pillars, and Compassion is one of them. I highly recommend you purchase this book today and start digging deep into these 8 pillars. Hey, I am starting up a Brand New Podcast called “The High-Performing Team Podcast” and it will be debuting in the very near future. I will post the link on here as soon as I have a link available. In the meantime, keep doing a daily search for “The High-Performing Team Podcast” on whatever platform you listen to your podcasts on.
SEASON 10 The Learning Leader Daily Leadership Tips and Discussions Thank you for listening. I'm Paul Grau Jr., the host of this show, and I'm excited about Season 10 and hitting the ground running in 2025. We have over 100 episodes in Season 10, and we will continue with the focus of “The Learning Leader” and/or as we refer to it here at The CLC Team, “The Expanding Leader. Every episode will primarily focus on the lifelong journey of expanding your knowledge of leadership, and I will try to give you a daily takeaway to put what you learn into action. My goal is that you learn something that you can take immediate action on, and see how powerful expanding your leadership can be. How can you build trust within your team and/or organization? Well, according to David Horsager in his book “Trust Matters More Than Ever,” there are 8 pillars, and Clarity is the first pillar. A part of clarity, David talks about the “4 Ps of Meetings.” I highly recommend you purchase this book today and start digging deep into these 8 pillars. Hey, I am starting up a Brand New Podcast called “The High-Performing Team Podcast” and it will be debuting in the very near future. I will post the link on here as soon as I have a link available. In the meantime, keep doing a daily search for “The High-Performing Team Podcast” on whatever platform you listen to your podcasts on.
SEASON 10 The Learning Leader Daily Leadership Tips and Discussions Thank you for listening. I'm Paul Grau Jr., the host of this show, and I'm excited about Season 10 and hitting the ground running in 2025. We have over 100 episodes in Season 10, and we will continue with the focus of “The Learning Leader” and/or as we refer to it here at The CLC Team, “The Expanding Leader. Every episode will primarily focus on the lifelong journey of expanding your knowledge of leadership, and I will try to give you a daily takeaway to put what you learn into action. My goal is that you learn something that you can take immediate action on, and see how powerful expanding your leadership can be. How can you build trust within your team and/or organization? Well, according to David Horsager in his book “Trust Matters More Than Ever,” there are 8 pillars, and Clarity is the first pillar. I highly recommend you purchase this book today and start digging deep into these 8 pillars. Hey, I am starting up a Brand New Podcast called “The High-Performing Team Podcast” and it will be debuting in the very near future. I will post the link on here as soon as I have a link available.
Watch Randy Robison from LIFE Today Live To support this ministry financially, visit: https://www.lightsource.com/donate/872/29
Watch Randy Robison from LIFE Today Live To support this ministry financially, visit: https://www.lightsource.com/donate/872/29
Can I trust you? With mounting international tensions, economic collapses, family divisions, and political discord, trust is in short supply. Without it, cultures deteriorate, productivity fades, and resources are wasted. Many recognize the current lack of trust, but few know how to address it. Monday on Mornings with Eric and Brigitte, Dr. David Horsager's upbringing on a farm alongside his parents and five siblings, coupled with his experience as a young leader for K-LIFE, instilled in him a deep sense of calling to inspire and uplift others through their faith journey.Donate to Moody Radio: http://moodyradio.org/donateto/morningshow/wrmbSee omnystudio.com/listener for privacy information.
In this episode, we're diving deep into the power of trust with David Horsager, renowned author and speaker on leadership and organizational success. Discover how trust impacts every aspect of sales and leadership, why it's the cornerstone of influence, and the practical strategies to build it. David shares key insights from his extensive research, including:The Trust Edge framework and how it applies to personal and professional relationships.Common pitfalls that erode trust and how to avoid them.Actionable steps to establish credibility and sustain long-term client relationships.Why trust accelerates success and reduces costs in any business environment.Whether you're a sales professional, leader, or entrepreneur, this conversation will inspire you to prioritize trust as your ultimate competitive advantage.Tune in to learn how to transform relationships, elevate your influence, and close deals with authenticity.Learn more about David: davidhorsager.comTrust Matters More than Ever: 40 Proven Tools to Lead Better, Grow Faster & Build Trust Now! https://www.amazon.com/Trust-Matters-More-Than-Ever/dp/1424568919
Thursday, December 12, 2024 In the first hour Kerby welcomes author David Horsager. David shares his new book, Trust Matters. Connect with us on Facebook at facebook.com/pointofviewradio and on Twitter @PointofViewRTS with your opinions or comments. Looking for just the Highlights? Follow us on Spotify at Point of View Highlights and get weekly highlights from some […]
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The Judge Jeanine Tunnel to Towers Foundation Sunday Morning Show
This Sunday, Judge Jeanine Pirro talked about the next day in the Democratic Party and how they were way over their heads. She talked with with Garrett Ventry and author, David Horsager. Learn more about your ad choices. Visit megaphone.fm/adchoices
The Judge Jeanine Tunnel to Towers Foundation Sunday Morning Show
David Horsager is bestselling author of The Trust Edge and CEO of Trust Edge Leadership Institute. With clients ranging from Fortune 100 companies to professional sports teams and global governments. Learn more about your ad choices. Visit megaphone.fm/adchoices
Integrity Solutions - Sales Performance, Coaching, Customer Service
People don't buy from brands they don't trust. So how can you build the trust that drives sales? David Horsager, CEO of the Trust Edge Leadership Institute, shares why trust is the ultimate driver of sales success. With insights from his book Trust Matters More Than Ever, David explains the eight pillars of trust and how to build it at every touchpoint. In this episode, you'll hear how to avoid the common mistakes that break trust and practical tips about genuinely connecting with your team and prospects. In this episode, you'll learn: 1. Trust as a Sales Foundation — Why trust is the core factor in successful sales, influencing everything from client relationships to team dynamics. 2. The Power of Consistency — How small, consistent actions outperform occasional big wins and build lasting credibility with clients. 3. Authenticity Over Perfection — Why being genuine in your sales interactions creates stronger, trust-based connections with prospects. Resources: David Horsager''s LinkedIn: https://www.linkedin.com/in/dhorsager/ Trust Edge Leadership Institute: https://trustedge.com/ Trust Matters More than Ever: 40 Proven Tools to Lead Better, Grow Faster & Build Trust Now!: https://davidhorsager.com/books/ Jump into the conversation: (00:00) Meet David Horsager (02:01) Sales is always about trust (06:56) People trust clear messaging (11:00) Remove distractions to connect with prospects (13:10) The 8 pillars of trust (15:36) How to demonstrate integrity and good character (19:32) How to repair trust when it's been broken (23:48) Building trust within your team For more related content and information about improving sales performance, visit us at www.integritysolutions.com/
What if trust, not time, is the true currency of relationships? In this episode, I sit down with David Horsager, global trust expert and author of Trust Matters More Than Ever, to unpack the essential role of trust in business and life. We dive into a high-level view of David's research-backed eight pillars of trust. From the power of clarity and compassion to the underestimated influence of commitment and competency, you're sure to walk away from this episode with a better understanding of how trust can transform client relationships, team dynamics, and leadership. Tune in to learn how you can leverage trust to build stronger, more reliable connections in every area of your life. Topics We Cover in This Episode: Why trust—not time—is the real currency of strong relationships How clarity can make or break trust in a crowded, distracted world Tools for rebuilding trust when it's been broken Practical methods to show authentic appreciation that resonates How a simple engagement statement can boost connection and retention Whether you're aiming to improve client relationships, inspire your team, or enhance personal growth, David's proven strategies will help you take your skills to the next level. Don't forget to check out his book, Trust Matters More Than Ever, and review his latest research and tools at trustedge.com Resources Mentioned: Get the Trust Matters More Than Ever book Check out the Trust Edge Website Order your copy of Give to Grow Get the Supplemental materials for Give to Grow Get a copy of your GrowBIG Playbook today!
What if trust, not time, is the true currency of relationships? In this episode, I sit down with David Horsager, global trust expert and author of Trust Matters More Than Ever, to unpack the essential role of trust in business and life. We dive into a high-level view of David's research-backed eight pillars of trust. From the power of clarity and compassion to the underestimated influence of commitment and competency, you're sure to walk away from this episode with a better understanding of how trust can transform client relationships, team dynamics, and leadership. Tune in to learn how you can leverage trust to build stronger, more reliable connections in every area of your life. Topics We Cover in This Episode: Why trust—not time—is the real currency of strong relationships How clarity can make or break trust in a crowded, distracted world Tools for rebuilding trust when it's been broken Practical methods to show authentic appreciation that resonates How a simple engagement statement can boost connection and retention Whether you're aiming to improve client relationships, inspire your team, or enhance personal growth, David's proven strategies will help you take your skills to the next level. Don't forget to check out his book, Trust Matters More Than Ever, and review his latest research and tools at trustedge.com Resources Mentioned: Get the Trust Matters More Than Ever book Check out the Trust Edge Website Order your copy of Give to Grow Get the Supplemental materials for Give to Grow Get a copy of your GrowBIG Playbook today!
What if trust, not time, is the true currency of relationships? In this episode, I sit down with David Horsager, global trust expert and author of Trust Matters More Than Ever, to unpack the essential role of trust in business and life. We dive into a high-level view of David's research-backed eight pillars of trust. From the power of clarity and compassion to the underestimated influence of commitment and competency, you're sure to walk away from this episode with a better understanding of how trust can transform client relationships, team dynamics, and leadership. Tune in to learn how you can leverage trust to build stronger, more reliable connections in every area of your life. Topics We Cover in This Episode: Why trust—not time—is the real currency of strong relationships How clarity can make or break trust in a crowded, distracted world Tools for rebuilding trust when it's been broken Practical methods to show authentic appreciation that resonates How a simple engagement statement can boost connection and retention Whether you're aiming to improve client relationships, inspire your team, or enhance personal growth, David's proven strategies will help you take your skills to the next level. Don't forget to check out his book, Trust Matters More Than Ever, and review his latest research and tools at trustedge.com Resources Mentioned: Get the Trust Matters More Than Ever book Check out the Trust Edge Website Order your copy of Give to Grow Get the Supplemental materials for Give to Grow Get a copy of your GrowBIG Playbook today!
Dr. Nathan Regier, your host, welcomes Dr. David Horsager, CEO of the Trust Edge Leadership Institute and inventor of the Enterprise Trust Index. He is also the director of a global study, The Trust Outlook, a Wall Street Journal best-selling author, and a senior fellow at Indiana Wesleyan University. David not only has a unique perspective on trust but also defines, measures, and teaches it through a practical, relevant, and actionable framework. Listen to this episode to discover why David defines trust as a strategic asset. Key Takeaways: [3:31] How did David get into the field of trust? [5:57] Why is trust so important? [8:00] David shares why he defines trust as a currency for strong relationships. [9:17] How is trust built? [10:59] David discusses The Eight Pillar Framework for building trust. [13:13] Has David seen individual differences in how trust is experienced? [16:23] David explains the effective use of the pillars of trust, using Dr. Nate's recent experience on a delayed flight. [18:53] Dr. Nate emphasizes the importance of building connections and achieving results simultaneously. [19:34] David shares his view on the relationship between trust and conflict. [22:39] David discusses the Trust Annual Report and his latest findings. [25:01] David talks about his book, Trust Matters More Than Ever. [27:57] What is happening with trust during elections? [32:20] David emphasizes what everyone should know about trust. [35:59] Input equals output. Mentioned in this episode: The Compassion Mindset Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier Visit Next-Element The Trust Edge, Dr. David Horsager Trust Matters More Than Ever, Dr. David Horsager Tweetables: “Leaders prioritizing trust create thriving environments, where innovation and collaboration flourish.” #oncompassion “Lack of trust is an organization's biggest expense.” #oncompassion “In conflict, you can increase trust faster than almost any other time in how you deal with it.” #oncompassion
Episode #402: In this episode of the Let's Go Win Podcast, JM Ryerson sits down with trust expert David Horsager, author of The Trust Edge, to discuss why trust is the foundation of success in business, leadership, and life. David breaks down the eight pillars of trust—Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency—and shares actionable insights on how to build, maintain, and rebuild trust. Whether you're a leader navigating tough challenges or someone looking to strengthen relationships, this episode offers a clear roadmap to mastering trust. Tune in to learn why trust matters more than ever!Contact David:Website: https://trustedge.comWebsite: https://davidhorsager.comLinkedIn: https://www.linkedin.com/in/dhorsagerInstagram: https://www.instagram.com/davidhorsagerFacebook: https://www.facebook.com/profile.php?id=61554553565735Watch episodes on YouTube and subscribe to our channel!https://www.youtube.com/@letsgowin
Avoid M&A Pitfalls with Trust as a Guiding PrincipleWe had Matt Hartranft in the studio today! Matt is a partner and M&A attorney with Brutlag, Trucke and Dougherty. We spent a great deal of time discussing how established trust is essential in shortening the duration of the deal to closing, and in deal negotiations in general. Matt says that in the dealmaking world, trust is his guiding principle and is more than just a values based philosophy. We talked about how his stories tied in so well with our previous guests, Brian Slipka and David Horsager, who both focused on trust as their content topic, because it's impacting so many facets of the business world, especially the transaction space. Matt shared a story about a buyer of a client selling his business,who was a much larger organization and initially required revenue and profit guarantees from the sellers for the first year or two, until they got to know the employees and leadership, and then realized that they didn't need to question the integrity of what they initially thought was a risky unknown. This turn came about due to the honesty and behavior of the team they were acquiring; knowing they could trust in what they said made all the difference. Matt also said that the community of common players in the M&A space, especially in the Midwest are many times known, which can help reduce the amount of time a deal takes to complete, thereby reducing the billing invoices, etc. As we've said before on Poised for Exit, "trust is measurable". Listen to Matt's advice and stories here!Join the Twin Cities Chapter of EPI at the 2024 Owners Forum! Learn More and Register here
From the archive: This episode was originally recorded and published in 2021. Our interviews on Entrepreneurs On Fire are meant to be evergreen, and we do our best to confirm that all offers and URL's in these archive episodes are still relevant. David Horsager is the Wall Street Journal bestselling author of The Trust Edge and the leading global expert in building high-trust leaders and organizations. Top 3 Value Bombs 1. If you want to connect with more people, be grateful. 2. There's always a cost when there's a lack of trust. 3. Be good at asking the question “how” at least three times - until you get to something that you can do today or tomorrow. The Tools to Solve Your Organization's Greatest Problems - Trust Edge Sponsors HubSpot Grow better, faster with HubSpot's all-in-one intuitive customer platform. Visit HubSpot.com to learn more Airbnb Your home might be worth more than you think... Find out how much at Airbnb.com/host
From the archive: This episode was originally recorded and published in 2021. Our interviews on Entrepreneurs On Fire are meant to be evergreen, and we do our best to confirm that all offers and URL's in these archive episodes are still relevant. David Horsager is the Wall Street Journal bestselling author of The Trust Edge and the leading global expert in building high-trust leaders and organizations. Top 3 Value Bombs 1. If you want to connect with more people, be grateful. 2. There's always a cost when there's a lack of trust. 3. Be good at asking the question “how” at least three times - until you get to something that you can do today or tomorrow. The Tools to Solve Your Organization's Greatest Problems - Trust Edge Sponsors HubSpot Grow better, faster with HubSpot's all-in-one intuitive customer platform. Visit HubSpot.com to learn more Airbnb Your home might be worth more than you think... Find out how much at Airbnb.com/host
Trust Matters Now more than Ever: Learn from the Experts We had the privilege of interviewing Brian Slipka and David Horsager together in the studio today to talk about the books they've both recently written! The conversation eventually lead to the concept of trust and how it can be so quickly depleted in today's society. David is an author, speaker and researcher on the topic of trust and has not only written several books on the subject, but has also established an Institution of consultants who teach leaders how to establish and measure it. His numerous research projects about trust have generated numerous annual reports summarizing aspects of trust, its presence or absence with research that spans industries, generations and countries. Brian's book, “Win Some: 5 Proven Life Strategies to Win in Relationships” was published by David's company “Broadstreet Publishing” and released earlier this year, is a book written in the form of a fable with a baseball theme. The story teaches lessons on trust, humility and self-awareness that eventually help the main character, Sam earn the trust and build relationships with those on his team and in his life. When I asked Brian what he learned about himself in writing the book, he said he learned that he can be a protagonist as much as Sam, his main character, which helped him to check himself more often in that category! We all admitted that our greatest strengths are usually our weaknesses too. David's 4th book called “Trust Matters More than Ever: 40 Proven Tools to Lead Better, Grow Faster & Build Trust Now!” is slated to be released in November and has already sold over 10,000 copies! David speaks 100 times per year to private organizations, public companies and trade associations across the globe about how the presence of trust impacts successful companies, teams and relationships, and how to establish it as a metric for ongoing growth and fulfillment. Trust definitely leads to improved relationships and growth, but when trust is absent, many times other factors are deemed at fault, like ‘communication'. David maintains that it all boils down to a lack of trust, regardless of what else may be blamed. Brian and David's relationship started through connections with several mutual friends and the collaboration grew from there. We agreed that bringing them back in a year to get an update on all they have going together (and separately) would be in order! Listen to the amazing interview here!Join the Twin Cities Chapter of EPI at the 2024 Owners Forum! Learn More and Register here
Click here to listen to the full episodeEverything of value – from the greatest financial institutions to the strongest relationships – is built on trust. In this episode, global trust expert David Horsager reveals how you can become a trusted leader for your business, your customers and your family. YOU WILL LEARN:· Why trust is so important in business.· Why being trustworthy leads to respect.· The eight-pillar framework for building trust. MENTIONED IN THIS EPISODE: David Horsager “Trusted Leader,” by David HorsagerBuffini Coaching Free business consultation NOTEWORTHY QUOTES FROM THIS EPISODE: “Trust is not a soft skill – a lack of trust is your biggest expense.” – David Horsager “When I can confidently believe in you, everything changes.” – David Horsager “When you become most trusted, you gain the greatest market share.” – David Horsager “We trust those that stay fresh and relevant and capable.” – David Horsager “To the extent that you're consistent, you will be trusted.” – David Horsager Itsagoodlife.com Hosted on Acast. See acast.com/privacy for more information.
There are 32 white structures in your patients' mouths — and it's not the only thing you need to treat. Dentistry is important for whole-body health, and each body that comes in is different from the next. It's time to drop the one-size-fits-all approach and create a patient-centric care plan! To share how, Kirk Behrendt brings back Katrina Sanders, The Dental WINEgenist, with tips for customizing a care plan to fit each unique need you see in your practice. To start creating care plans that your patients actually want, listen to Episode 771 of The Best Practices Show!Learn More About Katrina:Send Katrina an email: katrina@katrinasanders.com Join Katrina on Facebook: https://www.facebook.com/katrina.sanders.948Follow Katrina on Instagram: https://www.instagram.com/thedentalwinegenistConnect with Katrina on LinkedIn: https://www.linkedin.com/in/katrina-m-sanders-rdh-bsdh-m-ed-rf-39547bb4Learn more on Katrina's website: https://katrinasanders.comRegister for Katrina's Hygiene Exam Essentials Part 1 (December 6, 2024): https://www.actdental.com/238Register for Katrina's Hygiene Exam Essentials Part 2: https://www.actdental.com/239More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT's To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 771: https://www.youtube.com/@actdental/videosRead The Trust Edge by David Horsager: https://bookshop.org/p/books/the-trust-edge-how-top-leaders-gain-faster-results-deeper-relationships-and-a-stronger-bottom-line-david-horsager/7551447?ean=9781476711379Main Takeaways:One-size-fits-all dentistry does not...
David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, Trust Expert in Residence at High Point University and The Wall Street Journal best-selling author of The Trust Edge, The Daily Edge, and Trusted Leader. He is also a podcaster, creator of the Enterprise Trust Index™, and director of one of the nation's foremost trust studies, The Trust Outlook. ® Horsager has advised leaders and delivered life-changing presentations on six continents, with audiences ranging from Delta, FedEx, and Toyota to the New York Yankees, MIT and the Department of Homeland Security. His work has been featured in prominent media such as Harvard Business Review, Forbes, and MSNBC. Through speaking, training, consulting, and coaching, David and his team at Trust Edge Leadership Institute make it their mission to develop trusted leaders and organizations. With his trademark 8 Pillar Framework, David breaks trust down into tangible steps that can be leveraged right away to build a high-trust culture— because high-trust leaders and organizations bring out the best in their people and get measurable results. In this podcast for managers, Audrey, Lee and David discuss: -Definition of a high trust environment -How to build trust among fellow leaders and stakeholders in complex organization -The Enterprise Trust Index -How long does it typically take to establish trust? "Leaders don't realize that a lack of trust is their biggest expense. They often don't see how a lack of trust affects EVERY aspect of the business!”– David Horsager Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with David Horsager https://www.linkedin.com/in/dhorsager/ https://trustedge.com/ http://www.davidhorsager.com/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Twitter: @SalesFuel · Website: http://salesfuel.com/ · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Everything of value – from the greatest financial institutions to the strongest relationships – is built on trust. In this episode, global trust expert David Horsager reveals how you can become a trusted leader for your business, your customers and your family. YOU WILL LEARN:· Why trust is so important in business.· Why being trustworthy leads to respect.· The eight-pillar framework for building trust. MENTIONED IN THIS EPISODE: David Horsager “Trusted Leader,” by David HorsagerBuffini Coaching Free business consultation NOTEWORTHY QUOTES FROM THIS EPISODE: “Trust is not a soft skill – a lack of trust is your biggest expense.” – David Horsager “When I can confidently believe in you, everything changes.” – David Horsager “When you become most trusted, you gain the greatest market share.” – David Horsager “We trust those that stay fresh and relevant and capable.” – David Horsager “To the extent that you're consistent, you will be trusted.” – David Horsager Itsagoodlife.com Hosted on Acast. See acast.com/privacy for more information.
Disease Prevention & Wine TastingEpisode #577 with Kirk Behrendt & Katrina SandersYour practice can save lives. With routine care and education, you can help patients prevent many of the diseases they present with. So, how can you make the most of this opportunity? Today, Kirk Behrendt is back with Katrina Sanders, The Dental WINEgenist, to share advice for building value to the preventive care and treatment you provide. Help your hygienists do what they were trained for! To hear more about Katrina's course and how it can help you optimize disease prevention, listen to Episode 577 of The Best Practices Show!Episode Resources:Katrina's website: https://katrinasanders.comKatrina's email: katrina@katrinasanders.com Katrina's Facebook: https://www.facebook.com/katrina.sanders.948Katrina's social media: @thedentalwinegenistTooth or Dare social media: @toothordare.podcastSubscribe to the Best Practices Show PodcastJoin ACT's To The Top Study ClubJoin ACT's Master ClassSee our Live Events Schedule hereGet the Best Practices Magazine for Free!Write a Review on iTunesLinks Mentioned in This Episode:Register for Katrina's next Disease Prevention & Wine Tasting course (October 5-6, 2023): https://www.eventbrite.com/e/act-dental-hygienists-live-course-october-5-6-2023-tickets-368595568267The Trust Edge by David Horsager: https://www.simonandschuster.com/books/The-Trust-Edge/David-Horsager/9781476711379Main Takeaways:Trust is the currency of business, and core values are the pillars of trust.Don't limit the opportunities for disease prevention in your practice.Support your hygienists by being engaged in their education.Help patients value their preventive care appointment.Hygienists are not “just teeth cleaners”.Quotes:“A recommendation would be, ‘You should go to the gym every day.' A recommendation would be, ‘Have five servings of fruits and vegetables.' Those are recommendations. We use that “recommendation” word when we're talking about treatment modalities that need to be done in order to address an active infection for the patient. And when we use the word recommendation, somehow, inside of the lizard brain of our patients, they think, ‘So, I have the option to not do it.' Now, we know inside of autonomy, the patient always has an option not to do it. They could easily walk out. If you're in a hospital, and you've got a gunshot wound, and you choose not to have that treatment done, if you can walk out, you...
David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, Trust Expert in Residence at High Point University and Wall Street Journal bestselling author of The Trust Edge, The Daily Edge, and Trusted Leader. He is also a podcaster, creator of the Enterprise Trust Index™, and director of one of the nation's foremost trust studies, The Trust Outlook.® David talks about the most important aspect of sales, trust. How to earn it, where to find it, and how to utilize it in your brand!
David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, Trust Expert in Residence at High Point University and The Wall Street Journal best-selling author of The Trust Edge, The Daily Edge, and Trusted Leader. He is also a podcaster, creator of the Enterprise Trust Index™, and director of one of the nation's foremost trust studies, The Trust Outlook. ® Horsager has advised leaders and delivered life-changing presentations on six continents, with audiences ranging from Delta, FedEx, and Toyota to the New York Yankees, MIT and the Department of Homeland Security. His work has been featured in prominent media such as Harvard Business Review, Forbes, and MSNBC. Through speaking, training, consulting, and coaching, David and his team at Trust Edge Leadership Institute make it their mission to develop trusted leaders and organizations. With his trademark 8 Pillar Framework, David breaks trust down into tangible steps that can be leveraged right away to build a high-trust culture— because high-trust leaders and organizations bring out the best in their people and get measurable results. In this podcast for managers, Audrey, Lee and David discuss: -Definition of a high trust environment -How to build trust among fellow leaders and stakeholders in complex organization -The Enterprise Trust Index -How long does it typically take to establish trust? "Leaders don't realize that a lack of trust is their biggest expense. They often don't see how a lack of trust affects EVERY aspect of the business!”– David Horsager Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with David Horsager https://www.linkedin.com/in/dhorsager/ https://trustedge.com/ http://www.davidhorsager.com/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Forget about whether the prospect likes you or not, the most important question is: Do they trust you? A lack of trust can bring a sale to a halt, and is the biggest cost to any company. But if the fastest way to build trust is still person-to-person, how can it be done in an industry moving toward more virtual contact? We welcome global trust expert David Horsager as he shares his eight pillars for building trust that you'll want to start implementing today. Find more resources from David Horsager at www.trustedge.com. Our free gift to you: The Ultimate Email Prospecting Guide. Download the ebook here.
Scroll down for takeaways you can use from today's show. Enter the Sound Judgment Listener Name Contest! On Standing Ovation, Jay calls his listeners “clappers.” Glynn Washington of Snap Judgment calls his listeners “snappers.” What Should I Read Next? host Anne Bogel talks to her “readers.” What should we call you? Enter our contest, inspired by Jay Baer. Here's how it works: Submit your ideas (as many as you would like) here.Deadline: Saturday, February 4. Prize: We'll choose the best, most fun name from the entries. Jay Baer, the second most popular tequila influencer in the world, will send the winner a bottle of tequila from his personal stash. We'll also promote you in our newsletter, on an episode of Sound Judgment, in our show notes and on our social channels. Don't wait! Jay Baer Hall of Fame keynote speaker Jay Baer has lost count of the number of podcasts he has produced and hosted. He is also a New York Times bestselling author of six books and founder of five multi-million dollar companies. Filled with real-world case studies, Jay's programs teach companies how to turn customer experience, customer service, and marketing into their biggest business growth advantage. Jay has advised Caterpillar, Nike, IBM, Allstate, The United Nations, and 32 of the FORTUNE 500. He is the founder of Convince & Convert, a strategy consulting firm that owns the world's #1 content marketing blog and the world's top marketing podcast. He is also a tequila sommelier and the second most popular tequila influencer in the world.Connect with Jay at Jaybaer.com and thebaerfacts.com.The episode discussed on today's Sound Judgment:Standing Ovation, David HorsagerA note about Sound Judgment: We believe that no podcast host does good work alone. All hosts rely on their producers, the hidden hands that enable a host to shine. We strive to give credit to every podcast producer whenever it's possible to do so. Jay both produces and hosts Standing Ovation on his own. Connect Subscribe to Sound Judgment, the Newsletter, about creative choices in audio storytelling. Elaine welcomes genuine connections on LinkedIn.Visit Podcast Allies to learn about our individual and team training; podcast development consulting; podcast production services; podcast host coaching; and podcast producer coaching. Speaking: To hire Elaine to speak at your event, email allies@podcastallies.com.Help us find and celebrate today's best hosts!Share your Sound Judgment dream guest with us. Who's your favorite podcast host? Drop us an email at allies@podcastallies.com. Because of you, that host may appear on Sound Judgment.Say Thank YouLeave us a rating and review on Apple Podcasts.On the show page on your phone, scroll to the bottom of the episodes. Click on the stars to rate; click on “Write a Review” to tell us what you think! Takeaways from this episode1. Your story could be worth millions of dollars. Why aren't you analyzing what makes it good? Like the typical podcast host, the typical speaker—no matter how successful— doesn't know why their material is good. They're just operating on instinct. Which also means you don't know how to improve your work. As Jay said, a good keynote speaker tells the same story many, many different times a year, often for several years. As he says, that means their “signature story” could be worth millions and millions of dollars. He's dumbfounded by the lack of insight most speakers have about these extraordinarily valuable stories. “To not know how or why it's good, or how it's gotten better over time, is amazing,” he says.That's one reason he started Standing Ovation and a big reason why I started Sound Judgment and am on a quest to identify the universal skills of hostiness. While you're not likely to make millions directly from your podcast, if you use it as the linchpin of your business or your social impact organization, you could count its value in the millions. That's just one of many superb reasons to keep learning. Dissect your own episodes, on your own or with a guide. Also, deconstruct podcasts you love. You'll learn a ton and your work will become far more valuable in the process. 2. Bob Ross had it right. Remember the painting instructor on PBS? Millions of people watched his show, because he instructed while he painted pictures – and made the process understandable through example. Jay Baer loves what I call “living case studies” because they do what Bob Ross did – they entertain while they inform. Everybody tuning into a show like Standing Ovation, or Bob Ross, envisions themselves practicing the craft themselves. It's vicarious, which is fun, and inspiring. And, as Jay says, if you're asking someone to invest their very precious time listening to your show, “you darn well better both entertain them and improve them in some way.” That's especially true for business, personal development, and educational shows of all kinds. 3. When and why should you tell a personal story, if your podcast isn't personal? Say you run a podcast for small business owners, fitness enthusiasts, or fly fishermen? There are two tests: Is it relevant to your ideal listener? Can you tie a lesson back to the topic at hand? Two, does it elicit an emotion? As Jay said, if you barrage listeners with one piece of data after another, they won't remember it. But they will remember how you make them feel, as Maya Angelou so famously said. 4. Name your listeners! It's a great way to create a community. When we're identified by a name we feel good about, we feel like we've made it into a special club. It's a metaphorical shirt we can put on. Glynn Washington calls Snap Judgment listeners Snappers; Jay calls his Standing Ovation listeners Clappers.What should I call you? What metaphorical shirt do you want to wear?We are running a contest, inspired by Jay. Whomever comes up with the best, most fun name for yourself and your fellow listeners will get a bottle of tequila from Jay's personal stash. That's really cool, because in addition to being a marketing guru, Jay is the second most popular tequila influencer in the world.Here's the link again to enter. Submit your ideas now. The deadline is Saturday, February 4, 2023. Winners will get a shoutout in our newsletter, on the podcast and in our social channels. Credits Sound Judgment is a production of Podcast Allies, LLC. Host: Elaine Appleton GrantProject Manager: Tina BassirSound Design and Audio Editing: Andrew ParellaIllustrator: Sarah Edgell
On this episode of The Lead Up Podcast, Mike is joined by guest, David Horsager. David is the CEO of The Trust Edge Leadership Institute. Mike and David talk about the key role that trust plays in organizations. David explains how he discovered, through lots of research, that trust is the biggest expense in an organization. He wrote The Trust Edge to teach leaders how to build trust within their teams. David shares the 8 pillars leaders need in order to effectively build trust within their teams: Clarity Compassion Character Commitment Competency Connection Contribution Consistency Mike and David also talk about measuring the results of using these 8 pillars and how to measure trust within employee engagement. David shares how a lack of trust and how an abundance of trust can impact the mission of an organization as well as the impact these have on recruitment and retention. David shares his three main tips for leaders to bring into the new year to ensure they start the year excited and capable of building trust within their teams: Pause; Take some time to recuperate Figure out what ‘winning' looks like next year; Focus on 3 main goals Little things are done consistently make the biggest difference For more information about David's 8 pillars and how trust is the biggest expense in an organization head over to the following website: www.Trustedge.com.
In this episode, David rides solo as he discusses the commonality of the most trusted leaders and answers some common questions he's gotten about his work. Show Notes: http://trustedleadershow.com/ Buy David's book "Trusted Leader": https://amzn.to/3luyqf1 David's Company: https://trustedge.com/
Today's episode, “How to Be a Trusted Leader,” features my guest, David Horsager. David is a global authority on helping leaders and organizations become the most trusted in their industry. He is the bestselling author of The Trust Edge and CEO of Trust Edge Leadership Institute. With clients ranging from Fortune 100 companies to professional sports teams and global governments, David has taken his platform across the United States and on six continents. In addition, he invented The Enterprise Trust Index™ and led the charge in the nation's foremost trust study—The Trust Outlook™.In this episode, Ken and David will dive deep into what it means to be a trusted leader. Listen in to hear as David explains what Fortune 100 companies and organizations of any size think their issues are versus what the REAL issue is (hint: it's almost always TRUST). From marketing to sales to relationships with partners and coworkers, tune in to uncover how to mend and expand your life with David's research and resources. You don't want to miss this episode!If you want to hear from the best minds in leadership, go to growstackdrive.com/create and grab your ticket to CREATE—the #1 Entrepreneur Conference in the Southeast! If you enjoyed this episode, please share it on social media and tag Ken Joslin.
On today's episode, we'll meet a farmhand-turned-futurist who has built a company devoted to building trust in the workplace via decades of research, developing assessments, and measuring attrition, retention, and productivity. David Horsager, CEO of Trust Edge Leadership Institute, discusses the positives and negatives of trust, the paradox of trust in the remote workforce, and the Eight Pillars of Trust that can make or break the largest Fortune 500 companies and the smallest mom-and-pop shops in your backyard. #RemoteWork #FutureOfWork #SiliconValley #WorkCulture #Technology #Workforce #OfficeCulture #Workplace #HybridWorkplace #Podcast #WorkplaceCulture #Trust @karenmangia @davidhorsager
In this episode of the Montgomery Companies Podcast we have the opportunity and privilege to talk about all things TRUST, with none other than the foremost expert on trust - David Horsager. With certified partners on six continents, David is working hard to tackle the global trust crisis by developing trusted leaders in organizations on a global scale. David is the best-selling author of multiple books, including The Trust Edge, and Trusted Leader. He also heads up THE largest research study on trust each year – the Trust Outlook study – and hosts one of the top podcasts in Leadership Development, the Trusted Leader Show podcast. Through his work with large organizations such as FedEx, Toyota, the Department of Homeland Security, Global Governments, and even the New York Yankees, David has learned that at the core of any dysfunction in a company or organization, are trust issues. Leadership, sales, marketing, diversity, education, innovation – these are often cited as the source of dysfunction in an institution. The truth? Any issue in any of these areas is rooted in TRUST. When you solve the trust issue, you'll be able to solve the problem. Join us as we discuss some of the greatest challenges facing leaders today in building trust, and examine some of David's top principles to help us build trust globally and institutionally. We'll learn how clarity can help solve most of what we call “communication issues,” and how you can establish clear and effective communication both personally and professionally. We'll also dive into how asking “how?” – and not just once, but three, five, seven, or more times – can help bring an idea into action. Finally, we talk about the importance of commitment, and how you can rebuild trust if you have a history of breaking commitments, either to yourself, or others. Any leader, at any level personally or professionally, will find some major motivating ideas that you can implement tomorrow in this podcast! To learn more about David Horsager and his work and research on trust, check out his website at https://trustedge.com
What Matters Now (ft. David Horsager)David Horsager on research and trust— and why they're closely linkedOPENING QUOTE:“We had, by that October, $1.40 to our name after paying our urgent bills. And we lived in the basement of 86 year old Clara Miller's home with no windows, no bathroom, no kitchen, but we could walk three flights of stairs up and share her bathroom. And we had a half of a shelf in her fridge and we could share that and it had black mold on the walls. And that's how we started this speaking business.”-David HorsagerGUEST BIO:David Horsager is the CEO of Trust Edge Leadership Institute, bestselling author of three books, and internationally recognized expert on trust— as well as one of the most successful keynote speakers on the circuit.Links:WebsiteBooksFaceBookLinkedInTwitterYouTubeInstagramCORE TOPICS + DETAILS:[4:22] - A Speaker's Number One JobHint: it may not be what you thinkThe reason you follow a leader, buy a product, or experience transformation after a speech is all about trust. It's not about being liked, it's about being trusted. Rather than trying to talk about fifteen different topics, or write your keynote around making yourself look good, you should instead focus on creating trust between you and your audience— then going from there.[14:05] - David's Unique Approach to ResearchLearning and brainstorming his wayResearch, research, research. That's one of the biggest takeaways from our conversation with David. He's a diligent, almost obsessive researcher, drawing on resources from every field he can find to come up with actionable and proven messages. As a side effect, this research leads to connections with a wide range of people and organizations— and more engagements. [22:32] - Key Questions to Ask YourselfExpert advice when writing and delivering keynotesWhen writing or delivering every keynote, David asks himself this question: What does this mean to them now? This ensures that his message is not only relevant, but also timely. Is your message outdated? Is it striking a resonant chord with your audience where they are at this present moment, and where they'll be tomorrow? Another question: Are you committed to your client? Are you committed to this business? If the answer is yes, you'll do whatever it takes to make a five-star impact.[27:31] -The Eight Pillars of TrustApplying them to your speaking businessDavid doesn't dive deep on all eight pillars of trust, but he does mention a few. Intent and compassion, which shows we care about someone beyond their benefit to us. Consistency is another— the only way to build a reputation is visible consistency. Finally, competency: if you want to be trusted in your area of expertise, you have to be competent.RESOURCES:[7:00] Begin with Trust, Harvard Study[21:30] About Donald Miller[24:01] The Trusted Leader Show, Podcast by DavidFollow David Horsager:WebsiteBooksFaceBookLinkedInTwitterYouTubeInstagramFollow Josh Linkner:FacebookLinkedInInstagramTwitterYouTubeABOUT MIC DROP:Brought to you by eSpeakers, hear from the world's top thought leaders and experts, sharing tipping point moments, strategies, and approaches that led to their speaking career success. Throughout each episode, host Josh Linkner, #1 Innovation keynote speaker in the world, deconstructs guests' Mic Drop moments and provides tactical tools and takeaways that can be applied to any speaking business, no matter it's starting point. You'll enjoy hearing from some of the top keynote speakers in the industry including: Ryan Estis, Alison Levine, Peter Sheahan, Seth Mattison, Cassandra Worthy, and many more. Mic Drop is produced and presented by eSpeakers; sponsored by ImpactEleven.Learn more at: MicDropPodcast.comABOUT THE HOST:Josh Linkner is a Creative Troublemaker. He believes passionately that all human beings have incredible creative capacity, and he's on a mission to unlock inventive thinking and creative problem solving to help leaders, individuals, and communities soar. Josh has been the founder and CEO of five tech companies, which sold for a combined value of over $200 million and is the author of four books including the New York Times Bestsellers, Disciplined Dreaming and The Road to Reinvention. He has invested in and/or mentored over 100 startups and is the Founding Partner of Detroit Venture Partners.Today, Josh serves as Chairman and Co-founder of Platypus Labs, an innovation research, training, and consulting firm. He has twice been named the Ernst & Young Entrepreneur of the Year and is the recipient of the United States Presidential Champion of Change Award. Josh is also a passionate Detroiter, the father of four, is a professional-level jazz guitarist, and has a slightly odd obsession with greasy pizza. Learn more about Josh: JoshLinkner.comABOUT eSPEAKERS:When the perfect speaker is in front of the right audience, a kind of magic happens where organizations and individuals improve in substantial, long-term ways. eSpeakers exists to make this happen more often. eSpeakers is where the speaking industry does business on the web. Speakers, speaker managers, associations, and bureaus use our tools to organize, promote and grow successful businesses. Event organizers think of eSpeakers first when they want to hire speakers for their meetings or events.The eSpeakers Marketplace technology lets us and our partner directories help meeting professionals all over the world connect directly with speakers for great engagements. Thousands of successful speakers, trainers, and coaches use eSpeakers to build their businesses and manage their calendars. Thousands of event organizers use our directories every day to find and hire speakers. Our tools are built for speakers, by speakers, to do things that only purpose-built systems can.Learn more at: eSpeakers.comSPONSORED BY IMPACTELEVEN:From refining your keynote speaking skills to writing marketing copy, from connecting you with bureaus to boosting your fees, to developing high-quality websites, producing head-turning demo reels, Impact Eleven (formerly 3 Ring Circus) offers a comprehensive and powerful set of services to help speakers land more gigs at higher fees. Learn more at: impacteleven.comPRODUCED BY DETROIT PODCAST STUDIOS:In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown's processes to launch today's most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. Here's to making (podcast) history together.Learn more at: DetroitPodcastStudios.comSHOW CREDITS:Josh Linkner: Host | josh@joshlinkner.comJoe Heaps: eSpeakers | JHeaps@eSpeakers.comConnor Trombley: Executive Producer | connor@DetroitPodcastStudios.com
Being successful in the workplace requires more than just hard work and talent. In fact, some of the most important qualities for success are often intangible. Trust and authenticity are two such qualities. After all, no one wants to work with someone they can't trust, and it's hard to be successful if you're not being authentic. In the fast-paced world of work, it can be tempting to cut corners or take shortcuts. But ultimately, those who can build trust are the ones who will find the most success in the long run. This week's episode features the leading global expert in building high-trust leaders and organizations and bestselling author of The Trust Edge, David Horsager. David has advised leaders and delivered life-changing presentations on six continents, and including clients such as FedEx, Toyota, MIT, and global governments as well as the New York Yankees and the Department of Homeland Security. David's energy will keep you engaged, and his authenticity will keep you hooked. Trust us, this is an episode you don't want to miss. Check out David's Website Connect with David on Instagram Connect with David on LinkedIn If you'd like quick tangible tips and practical corporate career advice to level up your authentic leadership, download the 10 simple “plays” to stop selling out and start standing out at https://bauthenticinc.mykajabi.com/freebie To connect with Erin and/or Nicole, email: hello@bauthenticinc.com If you like jammin' with us on the podcast, b sure to join us for more fun and inspiration! Follow b Cause on Twitter (really it's mostly Nicole) Follow Erin on LinkedIn or Instagram Join the b Cause Podcast Facebook Group Take our simple, fun and insightful"What's your workplace superhero name?”quiz Unleash your Authentic Superpower with Erin's book,"You Do You (ish)" Check out our blog for more no-BS career advice Work with Us Or just buy some fun, authentic, kick-ars merch here DISCLAIMER: This episode is not explicit, though contains mild swearing that may be unsustainable for younger audiences. Tweetable Comments “You have to see that trust is the root issue.” "It's never a communication issue. Communication is happening all the time. It's an engagement issue.” “Clear communication is trusted. Unclear is not. Compassionate is trusted. Hateful is not. High character communication is trusted, lying, dishonest communication is not.” “Organizations don't ever change. Only individuals change and only when individual changes, then a team, a family, a community, and a country can change.”
David Horsager hopes to make a dent in the global trust crisis by developing trusted leaders and organizations. As the bestselling author of The Trust Edge, David is the CEO of Trust Edge Leadership Institute and director of one of the nation's foremost trust studies: The Trust Outlook. With decades of research and by working with organizations including FedEx and Toyota, global governments, the New York Yankees and the Department of Homeland Security, David has captured the full picture of leadership both personally and professionally. If you're looking to grow as a leader, today's conversation is for you. Learn more about the Live Inspired Podcast at JohnOLearyInspires.com.
David Horsager is the national best-selling author of The Trust Edge. He's an entrepreneur, professor and award-winning keynote speaker who's been featured by Fast Company, Forbes, New York Post, SUCCESS Magazine and many more.He's inspired leaders and motivated teams all over the world, and now it's time he motivated you!
In this week's episode, Scaling Up has 12 fan-favorite episodes from 2021. In case you've missed some of these classics, we have a quick recap of each of the episodes and the guests below. Thank you for listening to the Scaling Up show! Neil Gordon works with entrepreneurs, executives, influencers, and thought leaders to overcome their messaging struggles. He helps them streamline their message to convey their value in unexpected ways. Prior to his work as a communications expert, Neil worked on the editorial staff of Penguin Random House. He is also the VIP contributor for Entrepreneur with three of his articles making it to the #1 spot on the website's most popular posts. Sarah Dawn is a Business Growth Expert and host of The Blissed Biz Podcast. She helps entrepreneurs and professionals create the business of their dreams that supports a lifestyle they love. A seven-figure entrepreneur herself, Sarah was burned out and overwhelmed in the beginning. Despite checking all the boxes, she sacrificed her health to achieve it. Sarah knew she had to forge a more sustainable and fulfilling path for herself if she wanted to successfully scale. Hanneke Antonelli is an Author and award-winning certified Life Coach with 16 years of experience growing businesses in various industries. Hanneke draws on her business degree, Wall Street sales experience, and her decade as an entrepreneur to help business owners upgrade their leadership skills and focus on sustainable growth. Andrew Bartlow leads Series B Consulting, a firm that helps companies build their people strategy and accelerate their growth. He is also the Founder of People Leader Accelerator, which is a development program for startup HR leaders, and the co-author of Scaling for Success. Eric Partaker is a Peak Performance Expert who helps CEOs and Entrepreneurs scale themselves and their companies, while also improving their well-being. Eric is a big believer in the power of threes, and shares why it doesn't have to be a huge and complex routine to create new habits! Robert “Bo” Brabo is a retired U.S. Army Chief of HR Operations with the White House Communications Agency and was the Presidential Communications Officer for both Presidents Bush and Obama. Bo has served in several executive positions including most recently Vice President of Human Resources at the National Spine & Pain Centers and Founder of Hail Media Group. Dan McGaw is an award-winning entrepreneur and speaker. He is also the Founder and CEO of McGaw.Io, an analytics and marketing technology consultancy firm. In 2015, Dan was selected to be a United States Ambassador of Entrepreneurship by the United States Department of State, where he had the privilege to advise the government, universities, and private corporations on how to build entrepreneur ecosystems. Warren Rustand is a visionary that has led many successful private, public, and not-for-profit entities. He has a passion for family, entrepreneurship, and community. Warren is the author of The Leader Within Us. He is also the Global Chair of WPO and the CoFounder and CEO of several companies. Nigel Bennett is also the Co-Founder of Aqua-GuardSpill Response Inc., where he and his company recently received the RuleBreaker Award for game-changing innovation in oil spill response technology. Nigel received the British Columbia Institute of Technology's 2018 Distinguished Alumni Award and he is also the author of Take That Leap: Risking It All for What Really Matters. David Horsager, MA, CSP, CPAE, is the CEO of TrustEdge Leadership Institute, national bestselling author of The Trust Edge, inventor of the Enterprise Trust Index, and director of one of the nation's foremost trust studies: The Trust Outlook. David has developed an eight-pillar framework to help build trust quickly. Erik Qualman is a five-time #1 Bestselling Author and Keynote Speaker and has been voted the 2nd Most Likeable Author in the World behind Harry Potter's J.K. Rowling. Erik is out with a new book, The Focus Project: The Not So Simple Art of Doing Less Book, which dives into how to keep your mind on one track. John Warrillow kicked off a revolution in 2011 when he released his bestselling book, Built to Sell: Creating a Business That Can Thrive Without You. A process that helps business owners reframe how they think about the business. John is out with a new book, The Art of Selling Your Business, where he discusses why it's not luck that certain businesses sell high, and breaks down the “how,” in this week's episode! Interview Links: Sponsored by: Bit.ly/clariontech “Neil Gordon — How to Tell a Story that Sticks” “Sarah Dawn — Happiness Over Burnout” “Hanneke Antonelli — Rewire Your Brain” “Andrew Bartlow — How to Prioritize Your People During Times of High Growth” “Eric Partaker — 3 Simple Productivity Hacks” “Bo Brabo — Execute with Precision” “Dan McGaw — Leverage Your Marketing Data” “Warren Rustand — Tried and True Leadership” “Nigel Bennett — Make a Difference” “David Horsager — What Makes a Trusted Leader” “Erik Qualman — How to Focus in an Unfocused World” “John Warrillow — The Art of Selling Your Business” Resources: Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Did you enjoy today's episode? If so, then head over to iTunes and leave a review. Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts. Scaling Up is the best-selling book by Verne Harnish and our team for Gazelles Coaching, on how the fastest-growing companies succeed where so many others fail. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading Gazelles Coach. Gazelles is the term we use for fast-growing companies. We help leadership teams with 4 Decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth success. Scaling Up for Gazelles companies is based on the Rockefeller Habits 2.0 (from Verne's original best-selling business book, Mastering the Rockefeller Habits).