Podcast appearances and mentions of manny marquez

On The Front Porch - Anthony and Manny Marquez [00:00:00] On The Front Porch - Anthony and Manny Marquez [00:08:31] Phil Kasper - OFP Marquez pt2 [00:18:30] Phil Kasper - OFP Marquez pt3 [00:29:20] Phil Kasper - OFP Marquez pt4See omnystudio.com/listener for privacy information.

In this episode of the Nightlife Security Podcast, host Manny Marquez and Dr. Richard Bistline discuss the critical role of customer service in security operations. They explore how security personnel can enhance guest experiences by shifting from a traditional "command and control" approach to a more welcoming, proactive strategy. The conversation covers hiring diverse teams, training staff, creating a positive workplace vibe, and the importance of communication in preventing conflicts. Key insights include the value of women in security roles, the need for psychological safety, and how a positive staff environment directly impacts guest satisfaction.

Special thanks to Manny Marquez for joining the show! https://www.makepeaceordiefilm.com/ Follow XVII Films on Instagram: https://www.instagram.com/xvii.films/ Subscribe to The Film Fanclub on YouTube! https://www.youtube.com/thefilmfanclub TIMESTAMPS: 00:00 - Sam's monologue 02:23 - Kinds of Kindness review 03:57 - Manny Marquez joins 10:10 - XVII Films & Make Peace or Die 30:25 - Outro The Film Fanclub on TikTok: https://www.tiktok.com/@thefilmfanclub The Film Fanclub on Facebook: https://www.facebook.com/thefilmfanclub/ Follow Sam on X (formerly Twitter): https://twitter.com/samueldcarrico Follow Sam on Instagram: https://www.instagram.com/samueldcarrico/ Background music during monologue courtesy bensound.com #kindsofkindness #insideout2 #makepeaceordie --- Support this podcast: https://podcasters.spotify.com/pod/show/thefilmfanclub/support

In this episode of The Event Safety Podcast, Danielle and Steve discuss the creation of the newly released ANSI ES1.40-2003 Event Security Standard with two contributing members of the standard's working group, Dave Ellis and Manny Marquez. Topics include an overview of the standard's development, its "modern" approach to event security, what it addresses and what it does not, and why becoming involved in the standard-writing process is both professionally and personally worthwhile.Links:ANSI ES1.40 - 2023 Event Security (Download)

In this episode, we're LIVE with Manny Marquez and Jason Delgado.Follow Manny on... IG: http://bit.ly/3tAuQqCYouTube: https://bit.ly/45GvxvIFollow Dark Side of The Mic on...YouTube - https://bit.ly/3BPkqW2Facebook - https://www.facebook.com/DSOTMPodcastsInstagram - https://www.instagram.com/_darksideofthemic_/TikTok - https://bit.ly/3JYT6JaFollow James on…Instagram - https://bit.ly/3fo00GVTwitter - https://bit.ly/2QsiCgvTikTok - https://www.tiktok.com/@k1ngjmsFacebook Gaming - https://www.facebook.com/K1NGJames44Follow Austin on…Facebook - https://www.facebook.com/austin.bertramTikTok - https://bit.ly/2UbG7MAIf you would like to support us, you can donate to the show through any of the following:Cashapp - $DarkSideofthemicVenmo - @DarkSideOfTheMicPodcast

Security report writing is often a challenging task for security team members. In this episode expert Robert C. Smith and host Manny Marquez discuss five simple steps you can take to greatly improve your report writing skills.   

As a security guard, you may have asked yourself, “Can I be personally liable if _________(fill in the blank)”? “Can I be sued if ….?” The answer is always “YES.” Learn how to limit your personal liability by listening to this episode of The Nightlife Security Podcast. In this episode, expert Robert C. Smith and host Manny Marquez discuss what liability guards are exposed to and how to limit potential unwanted liability issues. Every security guard needs to listen. 

The conclusion of a night of revelry is often signaled by the "last call," a critical juncture for both hospitality staff and patrons. While it marks the end of the workday for employees, for customers, it is the last opportunity to indulge in the evening's festivities. However, if not managed correctly, it can also be a time of heightened risk, leading to potential legal issues and liability. In this informative podcast, experts Robert C. Smith and Manny Marquez explore the best practices for ensuring a safe and seamless conclusion to the evening's activities. Their insightful discussion offers valuable advice and strategies for effective communication with customers, managing patron behavior, and promoting responsible consumption. If you have recommendations or insights on this crucial subject, we invite you to share them with us in the comments section below.

The time to plan and train for an active shooter situation in your venue is now! Listen to NSC's team of Robert C. Smith and Manny Marquez discuss the mass shooting in Colorado Springs Club Q and how venue operators should use this event as one more lesson to train your team today. While it is highly unlikely your venue will ever experience an active or mass shooter situation, why not plan and prepare for it? Your hospitality team and your guests will thank you...and it could save lives one day.

Hiring hospitality security guards can be challenging, especially in a post-COVID era. Listen to NSC's team members Richard Bistline, Ph.D., and Manny Marquez discuss how to find, retain, and maintain hospitality security professionals. 

Berto shares his story of how he joined the family business of flipping homes in 2000, became a loan office to learn the finance side of the business, experienced the harshness of the crash in 2007 but found a way to come out wiser and more focused now as a real estate investor. Berto and his partner, Manny Marquez, now are highly successful investors in southern California and manage a multi-million dollar fund that allows them to fix and flip houses to themselves that they hold as a rental portfolio.

In this episode, Tab goes on his own soap box about his ordeal with the dreaded cell phone upgrade.  Show guest features Robert C. Smith, former cop, president and founder of Nightclub Security Consultants based out of San Diego California.  They are providing training on how to diffuse, handle, and prevent all types of crazy situations in the bar/nightclub scene...Tab and Z need to harness this power to the HOA scene as well! Weekly guest Bob Gourley of Ask Mister Condo gives his take on a situation that Tab and Z needed answers on...it's purely hypothetical though...maybe! For more information on Robert C. Smith and Nightclub Security Consultants go to: nightclubsecurity.com  Be sure to like them on https://www.facebook.com/bouncertraining  Also check out their podcast with host Manny Marquez at: https://www.nightclubsecurity.com/podcast-and-blog   As always, ask mister condo anything at www.askmistercondo.com  Got questions, he got answers!  

Should You Have Armed Security at Your Venue? Robert and Manny discuss this sometimes challenging and controversial topic. We find that the trend in the industry is that things are getting more violent for bar and club owners. Are you thinking about hiring an armed guard? What are some of the reasons to consider hiring an arm guard for your venue? If you decide to hire arm guards what are some of the things you should do and think about? Shout-outs! Thank you to Henry’s Pub, , Tavern at the Beach, barley mash, Sandbar Sports Grill, West Coast Tavern Mr. Peadbody’s, and Cali Comfort for participate in our most recent California PSO Training Event hosted by Typhoon Saloon. Kudos to Sara Berns, Executive Director of Discover Pacific Beach and Chair of the Pacific Beach Hospitality Task Force, for her work on implementing a new program in which local bar and nightclub security guards wear day-glow vests at closing time. This gives the perception of a common force and allows the local police department to easily identify the guards when an incident occurs. In The News Two men shot by security guards in Dorchester, South Carolina nightclub parking lot After suspects of firing shots in the club parking lot were asked to put their weapons down and refused, two security guards opened fire on the suspects. One of the suspects was hospitalized with a gunshot wound and the other refused medical attention after a gunshot grazed his leg. Today’s Topic  Should You Have Armed Security at Your Venue? One question Nightclub Security Consultants gets asked quite often in whether or not a bar or club should hire armed security. It is a delicate matter that cannot be taken lightly. There are quite a few considerations when making the decision. Also, is it the best decision, or, is there something else a venue should be doing first before entertaining the idea of hiring armed guards? There are huge liability issues that come associated with hiring arm guards.   If you do have armed guards or are considering hiring armed guards here are some considerations.  1.    Do local and State laws permit armed guards in an alcohol service business? 2.     What are the training and certification requirements for armed guards? 3.     Is the company you are hiring the guard from reputable and in good standing? 4.     Has the guard been properly vetted? 5.     Is the guard legally licensed to be an armed guard? Check with the proper enforcement authority to make sure the guard is carrying a valid license. 6.     Perform an independent background check on the guard with a reputable company like InteliCorp.net 7.     Perform reference checks on the guard. 8.     Interview the guard to make sure he will work well with you and your existing security team. 9.     Make sure you insurance policy allows for armed guards. Many do not. 10.   Is an armed guard the right answer? Are there other steps you should be taking first?  Check out Robert C. Smith’s recent blog Armed vs. Unarmed Guards for more resources. Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Nightclub Security Consultants Upcoming Dates May 12th to 13th, 2014 National HOST Platinum (2 day / 12 hour) Washington DC Area | Open enrollment– at The Shadow Room  – Go here for more info.   May 21st to 22nd, 2014 International Responsible Hospitality Conference Edmonton, Alberta – Go here for more info. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach https://www.nightclubsecurity.com/ https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO

Flip-flops | Interview of Chris Lenahan of OpeningABar.com Live from The Nightclub & Bar Show 2014, we interview Chris Lenahan, Nightclub Design Expert, Author of The Little Black Bar Book, and creator of My Venue Tracker. Shout-outs! Thanks to Joachim for the great feedback. “...By now I've read every one of your blogs, listened to all the podcasts (At this point a huge thank you for your awesome work!)..." Good luck with your ongoing quest for knowledge. We are glad to have you as a loyal listener. In The News Reno police have arrested an Eldorado casino security officer they say used an excessive amount of bodily force against another man, killing him last December. We discuss how situations often escalate with unwanted results when guards let ego get in the way and/or rush a situation. Today’s Topic  Interview with Chris Lenahan Of OpeningABar.com and Author of The Little Black Bar Book Robert and Manny sit down with Chis Lenahan of OpeningABar.com, Author of The Little Black Bar and creator of My Venue Tracker.  We talk shop, learn how Chris got started in the business, and how important security is to the guest experience.   Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Nightclub Security Consultants Upcoming Dates May 12th to 13th, 2014 National HOST Platinum (2 day / 12 hour) Washington DC Area  | Open enrollment– at The Shadow Room  – Go here for more info. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach https://www.nightclubsecurity.com/ https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO

NCB Show 2014 | Interview of Dave Eames Pres. Black Diamond Radio In this show Robert and Manny recap thier experience at the 2014 Nightclub and Bar Show and Interview the President and CEO of Black Diamond Radio, Dave Eames. Shout-outs! Thanks to Big Wangs, Loaded Hollywood , EagleLA, and Lure for attending our California PSO Training event in Los Angeles hosted by Loaded Hollywood. Special thanks to PJ Brill, Owner and Fran DeAngelo, General Manager of Loaded Hollywood for hosting the event. Nightclub Bar & Show 2014 Recap Listen to our recap of The Nightclub & Bar Show 2014 and talk about our fantastic showing and all the wonderful people we met. We got to meet Adam Carolla and Jay Miller who works with Adam’s wine beverage Mangria. Listen to Adam’s Podcast from the NCB Show and his interview with Jon Taffer of Bar Rescue. Today’s Interview  Interview with Dave Eames, President of Black Diamond Radio and CustomEarpiece.com Robert and Manny sit down with Dave Eames, the President of Black Diamond Radio and CustomEarpiece.com. We learn how Dave got started manufacturing custom earpieces and radios, recent trends in the radio industry, and considerations if your team uses or plans on using radios for security.   Listeners to the Nightclub Security Podcast receive 10% off their purchase at CustomEarpiece.com. Click through the banner below.   INSERT BANNER HERE. Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Nightclub Security Consultants Upcoming Dates April 14th to 15th, 2014 California PSO Training (3 day / 16 hour) San Diego Area  | Open enrollment– California Proprietary Security Officer (PSO) at Typhoon Saloon  in Pacific Beach – Go here for more info. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach https://www.nightclubsecurity.com/ https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO

Understanding Legal Use of Force “Part 2 of 3” | Pre Nightclub & Bar Show 2014 This is part 2 of a 3 part multimedia series in conjunction with Bar Biz Magazine and Nightclub & Bar Show 2014. This episode we discuss the very important topic of understanding legal use of force by venue security and how to limit your liability and avoid unwanted and costly issues. Too often owners and guards find themselves in hot water when they don’t comprehend this all too important aspect of our profession. Shout-outs! Washington DC Trip Recap. Thanks to Capitale, Lost Society, Rock-n-Roll Hotel, Local 16, Wonderland Ballroom, and Tropicalia for attending our National HOST Training in DC hosted by The Shadow Room. Thanks Bryan  of The Beacham in Orlando, FL for the post on NSC Facebook page! In the News Harrisburg, PA - Former Dragonfly club owner slapped with lawsuit over patron's murder – recent news story that demonstrate important aspects of understanding premise liability and the venue’s expectation to create a “reasonably” safe environment in and around its property.   Today’s Topic  Legal Use of Force Part 2 of 3 This is part 2 of a 3 part multimedia series. Part 1 – Bar Biz Magazine – Robert C. Smith’s featured Article May the Force be With You (page 24).  Part 2 – This podcast – criminal and civil liability related to use of force. Part 3 – Nightclub and Bar Show 2014 – Robert C Smith’s seminar Understanding Legal Use of Force on Tuesday, March 24th at 2:10 in Las Vegas, NV. NSC Podcast Rewind: You may want to listen to Ep. 002 – Nightclub and Bar Security Civil Liability Part 1 and Ep. 003 – Nightclub and Bar Security Civil Liability Part 2 as well to get a better understanding of nightclub and venue liability. Prevention is the number one objective to understanding use of force. Don’t antagonize a situation where you put your in a position where you have to use force. Then next objective is understanding your legal right to use force when necessary and just how much force you can use. Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Nightclub Security Consultants Upcoming Dates   March 24th – 26th, 2014 Nightclub and Bar Show - Network with 37,000+ industry professionals in the entertainment capital of the world! This must-attend event is for professionals in the bar, nightclub, beverage and hospitality industry. Robert C. Smith will be speaking on Understanding Legal Force on Monday, March 24th at 2:10 pm.   April 9th to 11th, 2014 California PSO Training (3 day / 16 hour) Los Angeles Area  | Open enrollment– California Proprietary Security Officer (PSO) at Loaded in Hollywood – Go here for more info.   April 14th to 15th, 2014 California PSO Training (3 day / 16 hour) San Diego Area  | Open enrollment– California Proprietary Security Officer (PSO) at Typhoon Saloon  in Pacific Beach – Go here for more info. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach https://www.nightclubsecurity.com/ https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO

Soup to Nuts | Confiscating Fake or Borrowed IDs  Is it legal for a doorman or alcohol service worker to confiscate a fake or borrowed ID? Robert and Manny address this often confusing and controversial topic and clear the air on what your legal right is. Manny introduces Robert to the term “soup to nuts”. Shout-outs! NSC says thank you to Double Deuce and Whiskey Girl of San Diego for becoming our most recent clients. We will be providing the two sister venues with our full service line up. We are looking forward to working with both of these highly regarded San Diego venues. The newly open Ellevan Gentleman’s Club in Miami, Florida – we recently just did our National Host Training in conjunction with Hospitality Insurance Agency (HIA)  for this highly reviewed venue.  Check out their feature article in ED Publications Magazine. In the News Prosecutors Will Not Charge Cook Who Fatally Stabbed Off-Duty Bouncer. The recent self-defense stabbing that lead to the death of an off duty doorman at a San Jose’s Jonny V’s raise some interesting questions: Should off-duty employees be allowed to drink at their place of work?   What should you do when an off-duty chef shows up to your bar with a case full of cooking knives? Today’s Topic  Confiscating Fake or Borrowed IDs This is an often confusing topic for venue owners, managers, and doormen. What is your legal right as an individual charged to protect an establishment from underage drinking? Robert and Manny clarify your rights, and break down the mechanics of how to approach confiscating a fake or borrowed ID.  Please note – in this episode we do not discuss how to identify a fake or borrowed id.    Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Nightclub Security Consultants Upcoming Dates  March 24th – 26th, 2014 Nightclub and Bar Show - Network with 37,000+ industry professionals in the entertainment capital of the world! This must-attend event is for professionals in the bar, nightclub, beverage and hospitality industry. Robert C. Smith will be speaking on Understanding Legal Force on Monday, March 24th at 2:10 pm.  April 9th to 11th, 2014California PSO Training (3 day / 16 hour)Los Angeles Area  | Open enrollment– California Proprietary Security Officer (PSO) at Loaded in Hollywood – Go here for more info.  April 14th to 15th, 2014California PSO Training (3 day / 16 hour)San Diego Area  | Open enrollment– California Proprietary Security Officer (PSO) at Typhoon Saloon  in Pacific Beach – Go here for more info. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach https://www.nightclubsecurity.com/ https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO

Dress Code for Your Venue | Brian Rizzo Shot  Dress Code for your venue! Do you have one? Having trouble with your current dress code policy? Are you considering one?  Robert and Manny discuss important considerations, best practices, and some commonsense policy when it comes to a dress code for your bar or nightclub. Shout-outs! Sycamore Den – San Diego – NSC would like to say thank you to Eric Johnson, General Manager at Sycamore Den, and his team for using our Online California PSO Training.  If you ever get a chance to visit San Diego, this is a very hip, warm and inviting spot – make sure you check it out. Robert received some very kind words from the ownership of The Beacham and The Social in Orlando about our recent training event with them. George, we thank you for that! We are looking forward to our next opportunity to work with you. Today’s Topic  Dress Code for Your Venue We discuss some important considerations when it comes to a dress code for your bar or nightclub. Be smart about it and avoid policies that will create more issues than they will solve. Be consistent with your policy and avoid making “exceptions”. Have a written policy at the entrance for the guest to see - otherwise they may think you are just making it up as you go. Also, make sure your staff is training when it comes to discrimination and civil rights issues surround guests attire – for example religious attire.    In The News! Follow up: Portland Bouncer Brian Rizzo shot when suspect returned with gun after being ‘snubbed’ at the door. – Robert and Manny follow up on the recent story where the Rizzo’s co-worker followed the suspect into the parking lot and shot him with a concealed pistol he had been carrying. Since the news story broke, it has been found that the second bouncer, Jonathan Baer, was justified in shooting the suspect.  Manny and Robert comment. Donations to help with medical bills can be made for Rizzo and his family here @ youcare.com. Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.   Nightclub Security Consultants Upcoming Dates March 3rd &  6th  – 2014 Club Space Miami – private training event with Insurance Partner Pike Barber and HIA – closed event   March 4th to 5th  – 2014 E11evan Miami – private training event with Insurance Partner Pike Barber and HIA – closed event   March 10th to 11th – 2014  Open enrollment H.O.S.T. National Training at The Shadow Room in Washington D.C. - more info   March 24th – 26th, 2014 Nightclub and Bar Show - Network with 37,000+ industry professionals in the entertainment capital of the world! This must-attend event is for professionals in the bar, nightclub, beverage and hospitality industry. Robert C. Smith will be speaking onUnderstanding Legal Force on Monday, March 24th at 2:10 pm.  ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach https://www.nightclubsecurity.com/ https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO

Justin Bieber | Terrorism Awareness | Nightclub and Bar Show 2014   Justin Bieber in the news – what does that mean for nightclub security and liability? Robert and Manny start the discussion on terrorism and the nightclub and bar industry. We figure it is time to ask the question of when are going to start talking about it? Also, the Nightclub and Bar Show is coming up in March, are you going? The Shout-outs! The Verant Group of San Diego – NSC would like to say thank you to Dave Jones and his team at Verant Group here in San Diego. The Verant Group is a long time NSC client that continues to be on the forefront of our industry and we are happy to be their strategic partner for another year. One Stop Interactive – Jorge Trevino and the OSI team is the digital solution provider for NSC. From websites to iApps to experiential marketing and data capture – OSI can help you and your business. Visit onestopinterative.com In The News! Justin Bieber arrested for DUI in Miami after leaving King of Diamonds strip club.    - Is it worth letting an underage celebrity into your venue? What liability exists? Even if he drops $75K? Portland Bouncer Brian Rizzo shot when suspect returned with gun after being ‘snubbed’ at the door. – Robert and Manny discuss this recent story where the Rizzo’s co-worker followed the suspect into the parking lot and shot him with a concealed pistol he had been carrying. Rizzo remains in critical condition. Donations to help with medical bills can be made for Rizzo and his family here @ youcare.com. Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Today’s Topic  Terrorism Awareness Will it take something disastrous to happen first before our industry begins to talk about being proactive when it comes to terrorism awareness? Robert C. Smith raises the question – what do we need to do?   Publication link from The National Counter Terrorism Security Office (NaCTSO) in the UK - Counter Terrorism Protective Security Advice for Bars, Pubs and Nightclubs.pdf   Nightclub Security Consultants Upcoming Dates February 10th to 12th – 2014 2014 Annual Hospitality Law Conference - Omni Houston, Houston, TX - Go here for more info.   February 26th – 2014 Sankey’s New York - private training event with Insurance Partner Pike Barber and HIA – closed event.   March 10th to 11th – 2014 Open enrollment H.O.S.T. National Training at The Shadow Room in Washington D.C. -  Go here for more info.   March 24th – 26th, 2014 Nightclub and Bar Show - Network with 37,000+ industry professionals in the entertainment capital of the world! This must-attend event is for professionals in the bar, nightclub, beverage and hospitality industry. Robert C. Smith will be speaking on Understanding Legal Force on Monday, March 24th at 2:10 pm.   ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach https://www.nightclubsecurity.com/ https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO

Handcuffs and Nightclub Bar Security Does your security team use handcuffs?  Are you considering the use of handcuffs for your security team? Robert and Manny discuss what you need to know about their use and important considerations when using them. Shout-outs! Special thank you to General Manager Jeff Wylie at AKBAR of Los Angeles  and his team for their hospitality in hosting our most recent California PSO Training event. You’re the man Jeff! In The News! The video footage has been released from the recent fatal shooting at Drai’s Nightclub in Las Vegas. The shooting resulted in the death of a patron who tried to stop the shooter and injury of two security guards has been released. Robert and Manny discuss the shocking video and lessons to be learned from this tragedy. Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Today’s Topic  Handcuffs and Nightclub Bar Security Our related blog:  Bouncers and Handcuffs  - December 15, 2013 This is a topic that comes up often in our profession.  Should you or should you not allow the use of handcuffs in your nightclub or bar? Robert and Manny discuss this important topic - and considerations to be made to prevent unwanted injury and potential liability when they are used.   ·         Should you use handcuffs? ·         Are they legal to use? ·         What are you rights as a guard when using handcuffs? ·         Are handcuffs necessary to use to perform your job properly? ·         What policies and procedures should be considered when handcuffs are used in your venue? ·         What  type of handcuffs should I use? ·         When should handcuffs be used? ·         Where do I find a qualified trainer who can train myself or my team to use handcuffs? ·         What sort of injuries are common when using handcuffs? ·         What are my responsibilities after I have handcuffed an individual? ·         Much, much more… ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach https://www.nightclubsecurity.com/ https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO

Video Surveillance Cameras and Nightclub Bar Security Do you currently utilize video cameras in your venue? Are you thinking about installing them? Robert and Manny discuss the good, the bad, and the best practices surrounding video surveillance cameras in your bar or nightclub.   Shout-outs! Special thank you to Sean Mattix, Food and Beverage Director, and the team of the San Diego Marriott Gaslamp Quarter for hosting our most recent California PSO Training event. It was a fantastic event.  Thank you to Robert Simmons, Director of Research, at TalentServed Hospitality Management Recruiters for his positive comments about the Nightclub Security Podcast. Great to hear from you Mr. Simmons and we are happy to be connected with you! In The News! Pope Francis worked as a nightclub bouncer.  Bouncers have a lot to endure night to night - that practically make them our industry saints. Robert and Manny discuss.  Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Today’s Topic  Video Surveillance Cameras and Nightclub Bar Security Robert and Manny discuss several aspects concerning video surveillance in your bar or nightclub. ·         Installation – DIY or get a professional. ·         Reason to use surveillance. ·         How many – what is the right amount of cameras to install? ·         Video Quality Issues. ·         Types of cameras. ·         Who should have access to video. ·         How to use cameras to document a major incident. ·         Much, much more Our Friends Visit our friends for your Human Resource needs at HRIdeas.com. HR Expert Deisy Bach and company provide solutions, training, and guidance for your human resource needs. Based in the San Francisco Bay Area, HRI's outsourced HR products and services are designed by experts in California employment law to meet and exceed some of the most stringent legal requirements in the country. We offer: Nightclub Security Consultants Upcoming Dates December 16th to 18th, 2013 – Cal PSO Training (3 day 16 hour) Los Angeles Area  | Open enrollment– California Proprietary Security Officer (PSO) at AKBAR on Sunset Blvd - Go here for more info. December 19th,2013 – San Diego County Handcuffing Certification (1 day 6 hour) San Diego Area | Open enrollment – San Diego County Handcuffing Certification at Marriott Gaslamp - Go here for more info. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach https://www.nightclubsecurity.com/ https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO

Should Police Officers Work as Doormen at Bars and Nightclubs? Robert and Manny explore the question of whether or not off-duty police officers should work as doormen at bars or nightclubs. This is a follow up to Robert C. Smith’s blog on the same topic. You can see that blog titled "Cops as Guards" here.  There are several pros and cons.  Listen to what we have to say about it in this week’s podcast.  In The News! Fatal shooting at Las Vegas club raises questions about security, gun polices.  Robert and Manny discuss recent news story of a fatal shooting at Drai’s After Hours nightclub at Bally’s in Las Vegas that left one dead and two wounded. A patron began shooting at guards after asking for his cover charge to be refunded. Patron assaulted at South African nightclub and suspect post the video on his Facebook page. The shocking video appears show an “employee” assaulting a guest who was accused of doing drugs in the clubs bathroom. The suspects post read “When u do drugs where I work”. The Club denies that the suspect was an employee even though he had access to the video. According to Yahoo News/Mail & Guardian post, the suspect was a backup bouncer. Robert and Manny discuss the incident and considerations when hiring temporary or fill-in doorman. Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Today’s Topic  Should Police Officers Work as Doormen at Bars and Nightclubs? Do you employ off-duty police officers as doorman? Are you thinking about hiring off-duty police officers? Is it a good idea? Listen and find out what Robert and Manny have to say it. Nightclub Security Consultants Upcoming Dates December 11th to 13th, 2013 – Cal PSO Training (3 day 16 hour) San Diego Area | Open enrollment – California Proprietary Security Officer (PSO) at Marriott Gaslamp - Go here for more info. December 16th to 18th, 2013 – Cal PSO Training (3 day 16 hour) Los Angeles Area  | Open enrollment– California Proprietary Security Officer (PSO) at AKBAR on Sunset Blvd - Go here for more info. December 19th,2013 – San Diego County Handcuffing Certification (1 day 6 hour) San Diego Area | Open enrollment – San Diego County Handcuffing Certification at Marriott Gaslamp - Go here for more info. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach https://www.nightclubsecurity.com/ https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO  

Security Customer Service - 5+5 Powerful Tips from Robert and Manny Customer Service is at the core of any hospitality business - and it is only a venue’s team that can deliver a personal touch that keeps guests coming back.  Your security team is an integral part of delivering a favorable guest experience - but many times they are the cause of a negative one.  Not only is a hospitable team good for business, but it could prevent a violent incident. Listen to this week’s podcast and find out what Robert and Manny's favorite customer tips are.  Some of them will surprise you. In The News!  Baton Rouge Off-duty Police Officer Accused of Battery after punching bouncer in the face. Robert and Manny discuss the nuances around the issue of dealing with troublesome off-duty police officers.  What do you do if you have to bounce an off-duty police officer? It is a tricky subject and the guys weigh-in on the recent news and the topic. Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Today’s Topic  Security Customer Service - 5+5 Powerful Tips from Robert and Manny Robert and Manny give a total of 5+5 (10) tips for Security Customer Service.  Fun, creative, effective, and proven ways to connect to the guest, create a welcoming environment and most important  -  keep the guests and the team safe. More tools to put in your belt to make you a better bouncer! Do you know what the Alpha Male is? Why should bouncers buss tables? – Find out and listen! Nightclub Security Consultants Upcoming Dates October 14th and 15th – 2013  Open enrollment  - Washington DC Area - H.O.S.T. National Training at The Shadow Room. - Go here for more info. October 17th and 18th - 2013 Responsibility Hospitality Institute 2013 Leadership Summit - St. Louis October 19th and 20th – 2013  Open enrollment – Tampa, FL Area - H.O.S.T. National Training at The Best Western Bay Harbor Hotel/Rocky Point -Go here for more info. November 14th to 16th – 2013  Open enrollment – Temecula/North County San Diego Area – California Proprietary Security Officer at Baily’s Old Town Temecula -Go here for more info.   ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach htts://www.nightclubsecurity.com  https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO National Host Platinum Training

Hiring Security – Best Practices  Hiring the right people for your organization is never easy. Hiring the right security guard is even more difficult! You need to find the right individual to protect your guests and your business without causing more potential liability in an environment where lawsuits are already prominent.  In this week’s show, Robert C. Smith and Manny Marquez discuss the best practices when hiring your security team.  In The News!  Robert and Manny discus a recent story out of Daytona Beach, Florida where Bouncer sentence to life for Daytona Beach shooting. The interesting aspect of this article is that even though the headline reads “Bouncer”, the incident did not occur while the individual was working. Does being a “Bouncer” carry a certain amount of weight and responsibility in the public perception? Robert and Manny weigh in.  Our Friends  We like our listeners to know about our industry friend and partner Chris Lenahan, author of The Little Black Bar Book and founder of Opening a Bar – openingabar.com. Chris and his team are a fantastic resource for owners and operators who seek the services of a professional nightclub, bar and restaurant consulting group. They are the best in the biz! Also, check out his YouTube Channel, it’s full of great info for those looking to open a bar. We look forward to having Chris in our studio for an upcoming podcast.    Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Today’s Topic  Hiring Security Guards – Best Practices  Here are 7 helpful steps and considerations when you go to hire a security guard for your venue. The thing is - hiring a bouncer is a unique process that differs from hiring a bartender or server. Bouncers have an immense amount of responsibility with their position. They are also a part of your team that can cost you a lot of money in unwanted litigation or worse, cost you your business. We discuss tips and considerations for each step of the hiring process specifically for hiring bouncers.  For the bouncers and guards looking for a job, listen and learn tips that will help you be the ideal candidate and land that job.  1.     Recruiting 2.     Screening 3.     Application 4.     Interviewing 5.     Background Checks 6.     Hiring 7.     After You Hire the Guard  Listen to this week’s show to find out more about each step. You will be glad you did.  Nightclub Security Consultants Upcoming Dates September 30th to October 2nd - 2013 Open enrollment California PSO Training at AKBAR in North East Los Angeles - Go here for more info. October 14th and 15th – 2013 Open enrollment H.O.S.T. National Training at The Shadow Room in Washington D.C. - Go here for more info. October 19th and 20th – 2013 Open enrollment H.O.S.T. National Training at in Tampa, FL.  Location TBD - Go here for more info. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach  Be Nice!

In this week’s show, Robert C. Smith and Manny Marquez discuss the importance of documentation and How to Document a Major Incident in Your Venue…and much more.  In The News!  Robert and Manny discuss a recent news story from Ft. Lauderdale, Florida, where a bouncer that appeared in a viral video of a brawl at a beach front bar has been arrested and charged with felony battery. The guys talk about the lessons to be learned from this shocking video.   Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area. Today’s Topic  How to Document a Major Incident in Your venue  This episode comes on the heels of our last podcast in which we discussed 6 Important Tips to Manage a Major Violent Incident in Your Venue – today we discuss How to Document a Major Incident in Your Venue. We break up the topic in to 5 talking points.  1.     What are two of the main methods to document an incident 2.     What are some of the newer methods to document and incident   3.     Why do document an incident (beyond the obvious) 4.     What types of incidents do you document 5.     What do you document when it comes to a violent incident Listen to this week’s show to find out more about each step. You will be glad you did. Nightclub Security Consultants Upcoming Dates August 20th to 22nd, 2013 We will be showing and Robert C. Smith will be speaking at the ED Publications – 2013 Gentlemen’s Club Owners EXPO & Tradeshow.  Registration is still available if you would like to attend. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com. Visit our website at www.nightclubsecuity.com. Like us on facebook @ BouncerTraining

In this week’s show, Robert C. Smith and Manny Marquez discuss 6 Important Tips to Managing a Major Violent Incident in Your Venue.  In The News!  Robert and Manny discus a recent story where the City of Scottsdale, Arizona is proposing strict new policies for bars and nightclubs. The proposal from the city comes on the heels of two recent killings at a popular Scottsdale nightclub.  Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Today’s Topic  6 Important Tips to Managing a Major Violent Incident in Your Venue  No one wants to have a major violent incident happen in their bar or nightclub.  But if one goes down, you don’t want to be caught off guard. Knowing and practicing these 6 simple steps could help mitigate potential liability and even more important - save a life!  1.     1. Call 911 2.     2. Crowd control 3.     3. Render aide to the victim(s) 4.     4. If it is safe, detain the suspects 5.     5. Securing witnesses and evidence 6.     6. Wait and prepare for the authorities to arrive  Listen to this week’s show to find out more about each step. You will be glad you did.  Nightclub Security Consultants Upcoming Dates August 3rd & 4th. 2013 Private in-person training at AEG Worldwide at The Rabobank Area in Bakersfield, California.   August 20th to 22nd, 2013 We will be showing and Robert C. Smith will be speaking at the ED Publications – 2013 Gentlemen’s Club Owners EXPO & Tradeshow.  Registration is still available if you would like to attend. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com. Visit our website at www.nightclubsecuity.com.  Like us on facebook @ BouncerTraining.    Be Nice!

In this week’s show, Robert C. Smith and Manny Marquez discuss the important topic of Nightclub and Bar Civil Liability – Part 2, the follow up to last episode to Nightclub and Bar Civil Liability Part 1. We are happy to see that we are getting downloads for across the globe - from Alaska to Australia.  Very exciting for us! Please share us with industry friends, co-workers, and colleagues. Your Feedback A big thank you to Anthony Krout for his glowing comment in response to last week’s episode. July 2, 2013 at 12:12 am “THANK YOU!!!!!! Mr. Robert Smith and Mr. Manny Marquez thanks for the Pod Cast!!! Its great that you took the time to send this to me, so I LISTENED to it and it was a great refresher to the fabulous training program that I sat through for 16 hours and another voluntary 5 1/2 hours when my security staff went through it!! It always shocks me when I go to other bars and see that some of this training never sank in!!! It is sad that our county ran out of funding to supply the training for free, but it is worth paying for to keep everyone safe and educated!!!! Thank you again, and I cant wait for the next Pod Cast!!! FOR ANYONE WHO READS THIS, GO TO THE TRAINING ITS AWESOME!!!!! THE TRAINING WILL MAKE YOU THINK A LITTLE DIFFERENT ABOUT GOING ANY WHERE IN PUBLIC!!!! IT WILL OPEN YOUR EYES TO A LOT OF THINGS YOU NEVER THOUGHT OF BEFORE!!!!!!!” In The News! Robert and Manny discussed news out of St. Charels Illinois where Bouncer Sues Patrons. It’s unusual for the industry and raises some interesting points.  Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area. Today’s Topic What can I start doing today to limit my liability? There are actions you can take today to begin to limit your liability as an operator or doormen.  Robert and Manny give you several tips on thinks you can start doing immediately.  Specifically, the follow steps are guidelines to actions you can take today!  §  Do a self-assessment of your venue – What are you doing proactively to limit liability. What policies, procedures, and systems are in place to limit your liability and increase safety?  What is being overlooked? Try to approach it with a new set of eyes to see the things you might miss because you may suffer from tunnel vision as the operator. §  Plan and hold a mandatory all staff meeting – Raise the awareness of your staff and layout a plan for changes to take place. Invite the feedback from your team to increase buy-in to changes. Have one-on-one meetings with you team to get feedback can help the process, give you creative ways to solve issues and/or create new ways of doing things, and facilitate participation.  §  Change your hiring practices – Plan ahead! Don’t hire just to hire a warm body in a rush. Have a comprehensive interview and hiring process. Do background checks and make sure the individuals are qualified and capable to protect your business.  Make sure you call references. Always document your hiring process so you can demonstrate to the courts that you have good hiring practices. §  Change/develop good habits in your business – Implement and live by your policy and procedure manual.  Violating your own policies and procedures can hurt you in court.  Develop good daily habits. Have regular and consistent routines for each shift – the beginning of, then end of, and in-between.  All good sport-teams run the same drills every day to keep them sharp and on top of their game.  Create proactive habits with your team to limit/eliminate potential liability issues.   §  Implement a comprehensive documentation policy – If you didn’t write it down it didn’t happen! To reduce your liability you need to have good (even great) documentation practices. Make sure you document employee meetings, trainings, and general business. Always document minor and major incidents. The more you document the better your defense if a lawsuit arises.  The intensity of the documentation needs to match the intensity of the incident. §  Training, training, and more training – This is the number one thing an owner can do to limit liability. Develop and implement regular and on-going training program. Make sure to document your training, it can serve as a good defense if need be.  Utilize proven training material to reduce time, effort and costs associated with training.  Nightclub Security Consultants has full in-person and online training available If you are in California all guards who are in contact the public, wear a distinctive uniform, and do not carry a weapon are required to have a California Proprietary Officer License.  Check out our on-line training program on our website. Remember that awareness of the potential liability is half the battle! You then need to take steps to limit the potential for liability. You can never completely eliminate liability, you can never close the window completely, but you can reduce it greatly with proactive and forward thinking.  Lawsuits will happen in our business, how prepared will you be to fend off or fight these lawsuits.  Don’t wait. Get started today! Some smart and proactive insurance companies consider significant discounts on liability insurance premiums when their clients participate in approved training programs. Pike Barber with Hospitality Insurance Agency and Cliff Ziegler with Restaurants Programs of America are two of the smart insurance providers providing such discounts. Nightclub Security Consultants Upcoming Dates  July 22nd to 24th, 2013 Los Angeles Area PSO Training at the Crocker Club at 453 S Spring St.  More info here.  July 29th to 30th , 2013 Washington DC area National Host Training at The Shadowroom in cooperation with Restaurant Association Metropolitan Washington - at 2131 K St. NW, Washington, DC 20037. More info here.   August 3rd to 4th. 2013 Private in-person training at AEG Worldwide at The Rabobank Area in Bakersfield, California.   August 20th to 22nd, 2013 We will be showing and Robert C. Smith will be speaking at the ED Publications – 2013 Gentlemen’s Club Owners EXPO & Tradeshow.  Registration is still available if you would like to attend. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show’s topics are discussed in general terms.  We highly recommendseeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com. Visit our website at www.nightclubsecuity.com. Like us on facebook@BouncerTraining.     Be Nice!  

In this week’s show, Robert C. Smith and Manny Marquez discuss the important topic of Nightclub and Bar Civil Liability, a topic that many of us don't think about until we are in the midst of a lawsuit or litigation. Just a reminder before listening in - Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn't replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area. Liability – What is it and how can it effect you? Bottom line, liability affects everyone in the nightclub and bar industry - owners, operators, managers, bartenders, bouncers, security, kitchen staff, and everyone in between.  If you own a bar or work at a bar, you need to be thinking about civil liability and taking measures to protect yourself.  Attorneys, insurance providers, law enforcement professionals, and other stakeholders will also benefit from the important information covered in today's episode. Specifically, today's episode will focus in on: What are the different types of liabilities? We'll discuss criminal, administrative, and civil liability as well as how you can be held liable for both actions you take and actions you didn't take. When do you become liable? Your business is exposed to liability at all times, even when your doors are closed. What is the spectrum of liability? From a slip and fall on a lime wedge all the way to a death or shooting. What are some examples of law suits that have led to high dollar settlements or judgments?  We'll discuss a lawsuit involving a patron being kicked out, sneaking back in bar, and falling; which resulted in a $200,000 settlement. Additionally, we will talk about a lawsuit involving an intoxicated guest when driving out of club parking lot, hit a club employee. The jury awarded $10 million to family of deceased in this case. Liability – How Exposed Are You? In the second part of the episode, we will focus in our your "window of liability" and how to assess how open your "window" is? Questions covered will include: Can you ever close that window of liability completely? No! Learn why. What is the concept of "Reasonable Care"? Robert explains things you should do to reasonably protect your patrons and how a court views this concept. What is the National Industry Standard? The National Industry Standard is defined by the venues, national chains, industry associations, and legislation. What does the phrase “shock the conscious of the court” mean? An act so egregious it shocks the jury of a court. What is the life cycle of a typical civil lawsuit? Robert discusses the full cycle of a lawsuit starting with the time of the event all the way until you are presented a lawsuit. What is the spectrum of operators? Robert discusses the operators who are doing it right and limiting their exposure, as well as the ones who are overtly negligent and have the highest liability exposure. Who is responsible for managing the risk of liability? It is a risk that needs to be managed from the top down and requires a buy-in at all levels of ownership and management.  Starting with the top – ownership! Next week the guys will continue the conversation in Civil Liability Part 2, and discuss what you can start doing today to limit your exposure to liability.   ***Reminder – Robert C. Smith and Manny Marquez are not attorneys.  This show's topics are discussed in general terms.  We highly recommend seeking and consulting a legal professional.  If you have questions or comments email us at questions@nightclubsecurity.com. Visit our website at www.nightclubsecuity.com.  Be Nice!

Welcome to our inaugural Nightclub Security weekly podcast!  In this episode, you will get to know our hosts, Robert C. Smith and Manny Marquez, as they introduce themselves in this educational and entertaining podcast.  If you are a nightclub bouncer, guard, owner, or operator this is the podcast for you. During this introductory session, meet Robert and Manny and hear about their backgrounds in the industry as well as what brought them together to start this podcast.  Hear about how they hope to bring together their combined 30 years of experience in bars and nightclubs to offer insight and awareness around topics related to nightclub security.  Topics covered in the podcast will include legal issues, training, documentation, best practices, policies, procedures, and more. Future podcasts will serve as forum for discussion, debate, and to answer questions to help nightclub professionals become better at the workplace - ultimately creating a more successful business.   Next week's show will cover Nightclub and Bar Liability and answer the questions What is the difference between criminal and civil liability? How exposed are you to liability? And what can you do today to limit your liability?