More With Moreira: The Business Podcast

In this entertaining podcast, Desmond is in conversation with Jamie Willsdon founder of the “Futures Group” who began with one division – ‘Future Lights & Electrical’ and have now grown to include divisions that mean they can offer a complete and comprehensive service to any block management company. Jamie and Desmond discuss the vision for the Futures group and how creating a strong brand means every division needs to uphold a standard for the others. We all prefer to work with contractors we trust and this is a fascinating conversation where you can hear both sides – that of a contractor and of a block manager. They both value getting it right for their clients and agree that for every one good communication is vital, listen in and enjoy their lively discussion.   KEY TAKEAWAYS We have a strong vision in place and are building a trustworthy brand. Finding really good tradesmen is very difficult when you want to grow a business. We have grown new divisions with the brand at the request of our clients. If you work with someone you trust and who serves you well it makes sense to use them in other areas if they have the expertise. We are now able to cover everything that is needed in a block. We are known as a group so we can’t allow any of our divisions to let the others down. Future lighting and electrical was the founding division. Future fuel – looking to the future and we are working in blocks where cars will need charging using EVi charging points. Future Fire - We were losing fire compliance work because it was being batched by our competitors. Future Security – at the request of clients we brought in this division to facilitate all security needs. Our vision is to continue to grow the brand in the block and property sector serving all our customers in the best way before we expand out into other sectors.   BEST MOMENTS ‘People hold back with electric vehicles because of worries about the range and access points’ ‘This is a very secure sector because we are being paid by the block not a business’ ‘It’s a great sector to work in’  ‘If they are willing to work 5 days and then do the administration then 6 figures yearly are possible’   VALUABLE RESOURCES More With Moreira Podcast The Future Group   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira    

Desmond shares his knowledge on how you can turn the competition into a positive thing rather than a negative thing. He explains how you can use them to the better your business and why it’s important not to view them as competitors.   KEY TAKEAWAYS See competition as a potential ally, you don’t have to gain from them in a monetary way. You can gain value in many other ways, you can learn from them and they can learn from you. Competition could actually be a big resource for you, you don’t have to necessarily keep them all at arms length. Competition should be considered as a positive rather than a negative. They might have skills you don’t have that they may share with you. Having a pool of competitors can be extremely powerful because if you have a problem you could go to them and they are more likely to find an answer than if you were on your own. BEST MOMENTS ‘Is the competition, the competition or a potential partner?’ ‘See opportunity in a problem’. ‘No one had monopoly’ VALUABLE RESOURCES   More With Moreira Podcast   ABOUT THE HOST   I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira  

Desmond was struck by a Will Smith quote recently, in which he discussed his and his partner, Jada Pinkett Smith’s happiness. In this quote, Smith stated that instead of trying to make his partner happy, they should each instead focus upon their own happiness and present that to the other, thereby breeding this mutual happiness. In this episode, Desmond is philosophically discussing happiness as a concept. What exactly is it and where does it originate? Is it merely a concept? And how can we translate these ideas to business? KEY TAKEAWAYS Happiness should emanate from within on a person-by-person basis, and this happiness should be presented to others. By seeking to make others happy, we are attempting to force joy in others, sometimes as the expense of happiness. One of the reasons customers come to you can be that they are unhappy in some capacity, and are seeking to be happy elsewhere. This doesn’t mean that they start their working relationship with you in a happy place. If people don’t get what they fundamentally want, they won’t be happy. Is it about making them happy, or giving them the precise thing they want? If you can’t make someone else happy, then why do we think we can make others happy? Is the only way to happiness, to give someone whatever it is they want? And by doing that, aren’t we making ourselves unhappy? BEST MOMENTS ‘My whole goal is to create something that is of value’ ‘You should be happy and you should present that to the other person’ ‘We feel like it’s our job to make them happy, and we might find that difficult’ ‘I’m spitballing it out loud. There’s no magic wand here' VALUABLE RESOURCES   More With Moreira Podcast   ABOUT THE HOST   I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira

Many of the challenges and issues we face in our personal lives can affect the ways in which we conduct ourselves in the business world.  Alex Smith, the CEO of Muscular Dystrophy Research charity, Harrison’s Fund, has found personal success in setting numerous challenges for himself, most notably the physical and mental challenges of training for, and completing, Ironman challenges and marathons. But all the challenges are worth it. Each step forward is made with the intention of raising money and awareness of Duchenne Muscular Dystrophy, a condition affecting Alex’s son, Harrison. In this very special episode, Desmond talks to Alex about the incredible physical and mental challenges Alex completes each day, and the empowering reasons why. KEY TAKEAWAYS Alex yearned to do something epic. Marathons and fun runs never appealed to him as they seemed to be events where people just turned up. Ironman events, however, are different as they force you to train wholeheartedly, because if not, then you won't make it all the way. One of the most challenging aspects of competing in the Iron Man challenge was that Alex took his son, Harrison, with him. Harrison suffers from Duchenne, and the charity is dedicated to raising money to help Harrison and other sufferers.  Psychologically, there are always has to be a reason. During physical challenges, Alex is not just focussed on the moment, but also, and more importantly, the reason why he’s there. For Alex, the reason is Harrison, and the thought that he may save his son’s life is more than enough to keep him pushing through any kind of barrier. No one knows the interiors and intricacies of someone else’s life or existence. You have no idea what challenges and issues they are facing day-to-day. We should endeavour to be compassionate at all times. Compassion should be our default. Collaboration between charities can, surprisingly, be an issue. Alex began by offering open help and invitations to collaborate, but soon discovered that each charity has its own agenda, which leads to competition, much as in business.  Duchenne research has come an incredibly long way. Through effort and perseverance, the first treatments for a subset of boys with Duchenne has begun to take place. Increasing awareness of Duchenne through charitable events is working. Big pharma are taking notice and trials and advances are far more ubiquitous than before.  Alex’s experiences have changed him forever. His impatience has turned to patience. Misunderstanding has turned to understanding. It is often through tragedy that we come to these realisations about ourselves. Mastery comes through repetition. There is not short cut or fast-track. We need to decide on our goal and work relentlessly until we reach it. If you decide that your business must run with a team, then make sure you trust that team to do that job for you. Put the right people in place and empower them. BEST MOMENTS ‘I wanted to do something big. I wanted to do something epic’ ‘If you keep putting one foot in front of the other, you’re going to finish’ ’I did it because I want to save my son’s life, and he can’t do Ironman’ ‘I do my best never to judge someone’ ‘I want a treatment that prolongs life’ ‘What happened to me changed me in so many ways’ ’Nobody told me to give up’ ‘Repetition, repetition, repetition' ‘When you empower someone to do their job, they will fly’ VALUABLE RESOURCES   More With Moreira Podcast Harrison’s Fund - https://harrisonsfund.com Harrison’s Fund Instagram - https://www.instagram.com/harrisonsfund/ Harrison’s Fund Facebook - https://www.facebook.com/HarrisonsFund/  Alex Smith LinkedIn - https://www.linkedin.com/in/alex-smith-b4209a4/?originalSubdomain=uk Harrison’s Fund Twitter - https://twitter.com/harrisonsfund?lang=en ABOUT THE HOST   I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira

Many of us have attended events in order to learn from the experience of others. We arrive and watch as those with influential names and aspirational stories ascend to the stage and recount their experiences in ways that drive us to be better. But have you ever wondered how those people took that step to becoming public speakers? What caused them to make that decision? And how can we take those steps ourselves? In this episode, Desmond discusses how speaking from a stage can help both you and your business to grow in all kinds of interesting and empowering ways. KEY TAKEAWAYS Apparently, more people have a fear of public speaking than they do of dying! People in general are scared of speaking in front of others; they lack confidence and self-belief. Speaking on stage is incredibly powerful and has tremendous upsides. You are able to address numerous minds at once. Within twenty minutes you can speak to fifty people. Speaking on stage positions you as someone in authority. Being selected to speak marks you out as someone who has achieved, and who is in a position to be able to instruct others. This is incredibly powerful. We should yearn to be better at speaking once we are in a position to do so. Everything is a skill, and we can always be better. Speaking is a skill, and can be utilised in such a way that it can change the world. We should seek to improve and master it whenever possible. BEST MOMENTS ‘Instead of one-to-one, you’re speaking one-to-many’ ‘You get to build rapport with more people in a shorter space of time’ ‘What people think is important’ ‘I should get some sound effects…' ‘Everything is a skill' VALUABLE RESOURCES   More With Moreira Podcast   ABOUT THE HOST   I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira

It’s hola from Malaga this time as Desmond speaks to Chris Goodacre in Malaga, Spain! Chris helps British citizens and ex-pats to relocate from Britain to Spain, aiding in various compliance issues and ensuring that their lives transition seamlessly. In this highly insightful conversation, Desmond and Chris discuss the impact of Brexit, the changing attitudes of British holiday-goers, the correct procedures when it comes to operating a business in Spain, and the many challenges he faces in integrating British people into the Spanish way of life. KEY TAKEAWAYS Brexit has proved very challenging for Chris, and the imminence of it threatens his livelihood greatly. But conversely, it has been a huge boon to his business in the run up to the actual split from the EU. It has also made many ex-pats who already live there, put their business matters in order before the deadline passes. If you’re an ex-pat and you’ve done your paperwork beforehand. you’re going to be okay as you will be a part of the EU. Freedom of movement will still be an issue, though. Between 2004 and 2007, there was a lull in British visitors to Spain. This was due to Bulgaria and other eastern European destinations suddenly becoming more affordable and fashionable.  Some people choose to operate their businesses in Spain, but opt to remain living in Britain. In these cases, they require a Spanish-based business administrator. Business administrators have to be residents of Spain. Things like registering vehicles, changing insurance policies, and ensuring tax and MOTs are in place, are among the most common problems Chris deals with. Many ex-pats grumble when they are faced with legal issues, and plead ignorance, but as Chris advises, they cannot afford to be complacent. As few as ten percent of British ex-pats attempt to learn the Spanish language. But as Chris points out, there is hardly a need to do so if they relocate to the Costa Del Sol, as it has been so colonised by the British and British-speakers. BEST MOMENTS ‘Of course I hate Brexit. I live on the Costa Del Sol!’ ‘You’ve got to get in before we get out’ ‘People lose their blame on the plane’ ‘One of my biggest bugbears is “But in England…”'  VALUABLE RESOURCES   More With Moreira Podcast hola@chrisgoodacre.com www.chrisgoodacre.com Chris Goodacre LinkedIn - https://www.linkedin.com/in/chris-goodacre-17675127/?locale=en_US ABOUT THE HOST   I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira  

One of the key lessons learned from Daniel Priestley’s Key Person Of Influence is that people buy what they want, not what they need. It’s a maxim that proves true all over the world, but why is that? What causes this phenomenon? And more importantly, how can business owners harness this phenomenon to drive sales and marketing? In this episode, Desmond discusses Priestley’s lesson, and tells you why you should be applying it now. KEY TAKEAWAYS In Singapore, the government tax combustible engines highly. It’s very expensive to drive there, and even buying a car can be up to 3 to 4 times more expensive. This means that luxury cars are prohibitively expensive. And yet, against this restrictive atmosphere, luxury vehicles are highly sought after. In fact Ferrari sell more cars there than anywhere else in the world. Many marketers look to advertise to people’s needs, failing to see that what drives sales are the items and services we desire. If you constantly pitch the things people need, it grows boring. There is a balance to be had, but 99% of advertising is geared toward need. We should be analysing our pitches. What are you saying to your customers? Knowing what the customer wants is difficult, but it is worth pursuing. BEST MOMENTS ‘People buy what they want, not what they need’ ’They don’t get it. They’re pitching the things I need’ ’The worst part about it is that every customer might have different wants’ ‘Amazingly… is that a word?' VALUABLE RESOURCES   More With Moreira Podcast Daniel Priestley’s Key Person Of Influence - http://www.keypersonofinfluence.com/kpi-method/   ABOUT THE HOST   I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira

Desmond is talking to Ben Hume Managing Director of Evolve Property & Block Management. They discuss the ways in which block management companies are portrayed and what it takes to be a great block manager.  They also talk in depth about the challenges of managing new builds, the government’s approach and attitude towards property management and what people in the sector are really like.  There are way more good companies than bad but in the sector there is a battle going on, If you work in block management this podcast is a must, listen in and find out more.     KEY TAKEAWAYS  Current challenges  We have lots of new builds and as property managers we are having to put in lots of warranty claims because things haven’t been signed off properly or the work has been completed to the right standard  We are often seen as responsible but we don’t have anything to do with the build we come in after the building is complete to manage it  The agent gets the blame but this is completely misplaced  Staff  Clients buy into a brand and its reputation  In block  management they buy into the property manager and the person on the end of the phone, they are interested and influenced by how you are as a person  They are people loyal not brand loyal  It’s really important you get the right property manager and the right accounts staff  You need to have staff who buy into the company and enjoy what they’re are doing  It’s vital to make sure staff are valued and there are opportunities for progression and how you help them move forward.  One skill a block manager requires above all others is patience you are continually dealing with a wide range of people all with their own agendas  Good and bad  There are some bad management agencies out there but there are some great companies and people who are really passionate about what they do.  Service standards generally have been the same over the last ten years but social media means we get more information and it can be potentially out of context.  In leasehold, we are demonised and it’s completely unfounded and misplaced.  Our sector is no different to any other there are good companies and bad but we are being singled out and the question is why?  LMP  Leasehold Management Professionals is an organisation that we began to try and increase standards on the South Coast.  As professionals, we are representative of the 4 pillars involved in block management and we work to bring the big names in the sector to us on the South Coast. We are able to bring expertise and knowledge that will improve the professional understanding of agents.     BEST MOMENTS  ‘Nearly every new build we’ve got we are having to deal with warranty claims’  ‘The clients will feed off the positive energy and you will get better retention’  ‘We are in a position where people who don’t have the expertise and experience are the people with the power’  ‘We have to wear lots of different hats and be knowledgeable about both law and building regulations’     VALUABLE RESOURCES  More With Moreira Podcast  Evolve Property & Block Management     ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!       CONTACT METHOD  http://desmondmoreira.co.uk  https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  https://twitter.com/Desmondmoreira  https://www.instagram.com/desmondmoreira 

Desmond is reflecting on the personas and masks we put on to face the world and how we present to our colleagues, customers and bosses.  It’s all about what’s expected of us and what we expect of ourselves but the most valuable thing anyone has to offer to the world is their true and authentic self.  Desmond shares his own journey from the persona he took on at the start of his working career to the realisation and value he’s found in being himself and how this is of true value to others. Listen in and you’ll also end up realising that being yourself is the most important thing.     KEY TAKEAWAYS  The authentic you is the most valuable thing you have to offer in the world and the best part about you is you  Maybe you are in your workplace and you’ve always felt you aren’t able to be yourself.  It is the gold within you and it is only when you present the authentic you that you will feel some sort of liberation in the way you live your life.  When you start showing up in the world and presenting yourself, being authentic and being you that’s when you start finding the freedom to express yourself with confidence.  People will always make judgements  but once you have confidence in who you are then those judgements are no longer a barrier for you.  Are you really being true to who you are, are you presenting you to the world or is it a version of you that others want you to be?  The freedom of being yourself brings opportunity.  It’s about the journey and being positive about the opportunities along the way  Think about yourself and being and presenting the most authentic version of you to the world.  If you really could be you, imagine the impact you make in the world and what that could mean for other people.    BEST MOMENTS  ‘It took me 20 years to realise that the best part about me was me’  ‘When you find what you are looking for you may find within that space, that mindset fulfilment  in other areas of your life’  ‘Maybe you don’t know who you really are and lack confidence in making decisions and implementing them’     VALUABLE RESOURCES  More With Moreira Podcast     ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!       CONTACT METHOD  http://desmondmoreira.co.uk  https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  https://twitter.com/Desmondmoreira  https://www.instagram.com/desmondmoreira 

“It’s one of those difficult jobs that you don’t notice if it’s going well" In this episode, Desmond is in conversation with property manager and CEO of ARMA, Nigel Glen, to discuss the many issues that arise in block management, the common perceptions and misconceptions, the regulations they’d like to see added and changed, and their unique solutions for many of the problems they face on a daily basis. KEY TAKEAWAYS Management of properties isn’t just about finance. It’s all encompassing. You are responsible for their health and safety. You have someone else’s life in your hands. Nigel had never worked with the public before becoming a block manger, and was surprised at the levels of aggression he found himself facing.  There is a sense of ownership when it comes to tenants and property managers. Nigel feels that if managers were employed on an hourly basis then tenants would fix many minor issues themselves. As it is, their initial fee seems to give them a sense of entitlement on his time. When assessing sites to manage, agents are generally forced to take something of a blind gamble; hoping that the price they quote to manage the property will be enough to cover their costs and any unseen issues that may already be in place. In this way, the good sites are subsidising the bad ones. There’s a regulation incoming designed to restrict lease administration fees. A study has shown that 57% of firms feel that lease administrators overcharge. The reality of this study is actually that only nine firms were asked the question, and only five of those responded in this way. This is not a representative sample. 8 million leaseholders are under some form of self-management. They are the people who need help more than anyone else as they are more likely to be unaware of health and safety regulations, fire safety procedures etc. BEST MOMENTS ‘Within two weeks I was handed half a million pounds of someone else’s money’ ‘It’s one of those difficult jobs that you don’t notice if it’s going well’ ‘Management agents tend to go in blind’ ‘We’re chasing ourselves down to the bottom on fees’ ‘All directors, regardless of size, should have a basic understanding of property law’     VALUABLE RESOURCES   More With Moreira Podcast ARMA - https://arma.org.uk     ABOUT THE HOST   I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira

Communication has gotten faster and easier these days, making it simple to conduct business and make new connections. But the flip side to this new world is that those who like to breed negativity are finding it a lot easier to do so.   Haters, trolls, and even “Hatertrolls" are becoming more and more prolific, and can easily take down a day that began as positive. But what’s the best way to combat this unfortunate movement? And how do you restore your own positivity in the face of such negativity? In this episode, Desmond talks about the best ways to block out the haters.   KEY TAKEAWAYS  Bullying is taking on many forms. As well as personal and professional, there have even been instances of companies bullying other companies.   “Hatertroll" is a new term, described by the Urban Dictionary as “an individual who radiates negative feelings, emotions or energy towards people who stimulate positive energy”   Most haters or bullies begin their campaigns against people who have succeeded in some way. If these achievements were not significant then there would be no cause to be bullied.   Trolls often multiply the negativity in their own lives. They should be pitied in a way, as they are obviously tremendously unhappy.    Argumentative people, those who are naturally combative, are those who relentlessly seek out conflict. This can manifest itself in the smallest of confrontations, such as pointing out spelling mistakes or grammatical errors.   Bullies feel the need to place themselves at the centre of controversial topics. If you are opinionated on either side, then you will always naturally offend someone.   Bullying is a behaviour, especially in the business world. It’s not a strategy, and should not be emulated. It is a personal behavioural trait. Manners and understanding should be a core principle of business strategy instead.  BEST MOMENTS  ’She totez a hatertroll!’   ‘If you are being bullied, it means you’ve done something positive and right’   ’If you were to express all your views, then you would alienate and possibly insult lots of people’   ‘Wow, this person needs help’   ‘Bullying is not a business strategy’        VALUABLE RESOURCES  More With Moreira Podcast     ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!       CONTACT METHOD  http://desmondmoreira.co.uk   https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured   https://twitter.com/Desmondmoreira  https://www.instagram.com/desmondmoreira     

Don’t try too hard to separate your identity from your own business. The truth is, though very difficult, adding a personal influence to your business is what will elevate you among your competition. People buy from you because they like you, your personal brand, your values, your objectives, etc. Maybe, it’s time we recognise that they aren’t as separate as we think they are.  In this episode of the More With Moreira Podcast, Ricky Conaghan, the Founder of Hatch, sits with Des to talk about the power and art of authenticity. Discover how you can build your brand, set up a business plan, find your market, device marketing strategies, and many more while being true to yourself, today.   KEY TAKEAWAYS  Prepare a business plan, especially in the financial aspects. Ricky has to learn this the hard way. He was naïve before to go all in and expect nothing but success. Though it all worked out, he would’ve done things differently if he knew what he knows now. If you believe you aren’t ready yet, then educate yourself. There are many resources made available for free out there.  For Des, his big regret was not having an exit strategy when he started a project with someone. Having an exit strategy is a great benefit, despite everyone seeing it as an unpleasant thing that could tarnish a business relationship.  Accept growth; accept change. If you feel that a certain policy, culture, decision, etc is not working, then it’s time to re-evaluate. There are also times in which it’s you (or any individual) that doesn’t fit anymore. It’s either you’ve outgrown it or the external factors are just too big to effect change. Let yourself evolve.  Be authentic in how you offer your service and how you package yourself. Most buy not because of the product itself, they buy because of how you sell it. They believe in your brand, your values and your objectives.  Find out where your market is. Though people say to exhaust the benefits your get from free social media platforms online (e.g. Facebook, Twitter, etc.), it would still be a huge problem for you if your market—for example, most of your demographics are old, non-techy people—isn’t using them. You might consider the more traditional approach, which is meeting people face to face.  BEST MOMENTS  “It’s making sure you surround yourself with the right people so you can do the shortcuts and learn from their mistakes.”  “I’m trying to work on the business, not in the business.”  “Not everyone is a born leader.”  ABOUT THE GUEST  Ricky Conaghan is the owner and founder of Hatch, a creative agency that helps businesses find their voice so they can grow their business and bring more innovative products and service to their clients.  Ricky’s LinkedIn - https://www.linkedin.com/in/rickyconaghan  ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!   - Desmond Moreira, your host  CONTACT METHOD  Website: http://desmondmoreira.co.uk  YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  Twitter: https://twitter.com/Desmondmoreira  Instagram: https://www.instagram.com/desmondmoreira 

Desmond’s been inspired by a lady called Claire Bates, she has just completed her master’s degree with a 1st. In this episode Desmond shares how Claire’s inspired him and how you can take the same learnings and apply them to your life. KEY TAKEAWAYS Ask yourself what you’re doing in your career? Are you just drifting but in the same role/position? If you’re happy and life’s just a peach for you right now, then well done. Many people don’t find that in their life and when you see or hear other peoples journeys it can often make you question where you’re at in your own life. You don’t want to be dead and think you just wasted your time not being sure or committing to something. It’s not always about the outcome, even though this is what school teaches you. It’s not right that we’re taught that if we fail our life is bad because this isn’t the case. BEST MOMENTS ‘Are you putting in the graft?’ ‘Anything and everything is possible’ ‘Failing is good’ ‘Fail, fail, fail, achieve’. VALUABLE RESOURCES Hillcrest Estate Management | LinkedIn - https://www.linkedin.com/company/hillcrest-estate-management ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first! - Desmond Moreira, your host CONTACT METHOD Website: http://desmondmoreira.co.uk YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured Twitter: https://twitter.com/Desmondmoreira Instagram: https://www.instagram.com/desmondmoreira

Desmond is in conversation with Gija Melnupe who is an aspiring garden designer and also works in the property training arena. They talk about how learning can be there but you have to be receptive to it for it to make a difference and why everyone should get a chance to make their own impression, one that is free from preconceived views that are usually incorrect.  This is a fascinating conversation and well worth a listen.    KEY TAKEAWAYS  I love to garden and garden design I now realise it was something that was always there, it was the thing I should be doing but it wasn’t until someone else saw it in me that I was able to understand I could be doing it.  Everybody wants the same thing in their garden – an entertainment space, a space for the kids and anything else is an add on  It’s good for kids to have their own space and it’s even better if it’s not a square.  People think carefully about their interior design and because there are items we all have such as a sofa in the living room there is a starting point.  Gardens can be much more challenging people can find it challenging to identify what they want.  As a designer, it’s important to guide them to the best solution.  Working in the training environment can be very motivating but only if you are open to it.  Having the opportunity to hear good content and ideas repeatedly is what helps. You don’t always absorb the information fully when you first hear it.  If you have heard it repeatedly you gain a good understanding that can be effectively actioned.  If you are motivated you can use what you learn as inspiration to move you and your life forward.     BEST MOMENTS  Being around someone who is inspiring won’t necessarily  mean you listen to it  ‘If people ask where I’m from in a conversation I know I’m winning’  ‘ You’ve got to be the most trained person in the UK’  ‘There are not the same opportunities in Latvia and I’ve been very lucky about where I work and the opportunities that are open to me’     VALUABLE RESOURCES  More With Moreira Podcast     ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!       CONTACT METHOD  http://desmondmoreira.co.uk  https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  https://twitter.com/Desmondmoreira  https://www.instagram.com/desmondmoreira 

“Being different is not the holy grail on gaining more customers.”  Sometimes, you can’t just help but to shake your head on how similar (and dull) most marketing tactics are lately. So, in this episode of More with Moreira Podcast, Des shares how you can pitch your outcome, services you offer effectively.   Entrepreneurs tend to focus on the wrong things, like trying to be different, when instead, they can easily be themselves and sell more. The best marketing strategy is with your and ready to be honed. You probably just don’t know it yet.  KEY TAKEAWAYS  It’s difficult to stand out from the competitors nowadays, since from Des’ observations, everything looks too similar. Nothing that’s distinct enough to actually sell their services skyrocket high.  Stop thinking of ideas on how you can be different from them and instead, think of what is unique with you, yourself. Being introspective is the best start for anything.  The best marketing strategy is to let the customers know who are behind the services they’re buying. Who are the people they’re dealing business with? That’s what they’re curious about. This helps them have a vision of what they’re getting, since they want a great outcome (from a great team).   The customers don’t care about qualifications, experience, etc. They care about what you say, what you promise. So, as much as possible, find a way to connect with them.  ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired.  I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!   - Desmond Moreira, your host  CONTACT METHOD  Website: http://desmondmoreira.co.uk  YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  Twitter: https://twitter.com/Desmondmoreira  Instagram: https://www.instagram.com/desmondmoreira 

Put the people, their interest, and your relationship with them at the centre of your business. Why so? Our guest today, Claire Bates, emphasises that technical skills, numbers, figures, and whatnot are as important as communication—internal or external and verbal or nonverbal. In this episode, Des talks to Claire, who’s also a Property Manager at Hillcrest Estate Management, to discuss about this more. Claire believes that management companies should give importance also on education as it easily brings resolution to any small or big disputes. More knowledge, better performance, better results. Listen in to the More With Moreira Podcast to discover more. KEY TAKEAWAYS Claire shifted from the service industry to the property industry, and according to her, these fields have similarities. Both are fuelled by effective communication—there’s a need to talk to clients and higher authorities. Always go the extra mile. When you’re trying to build and grow a business relationship with someone or hoping to close a deal, it’s best that you go beyond what you’re expected to do. Plan thoroughly, make the effort. How to be a good block manager? The technical sides (e.g. inspections, maintenance, etc.) are as important as the communication side to maintain the relationship and to make situations as smooth as possible. Education is always vital in every industry. Most likely, shortcomings are caused by the lack of knowledge and misinformation. Have a thorough discussion with the leaseholders and directors if you have to. BEST MOMENTS “You can’t fight fire with fire.” “You can teach people how to be a property manager, but you can’t touch somebody to be good to people.” “If you can manage people’s expectations, you can change their attitude of what they think about you.” VALUABLE RESOURCES Hillcrest Estate Management | LinkedIn - https://www.linkedin.com/company/hillcrest-estate-management ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first! - Desmond Moreira, your host CONTACT METHOD Website: http://desmondmoreira.co.uk YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured Twitter: https://twitter.com/Desmondmoreira Instagram: https://www.instagram.com/desmondmoreira

‘Build momentum now so you are at the top of everyone’s list’    Desmond is talking about how to effectively ‘double down’ and gain traction for your business stealing the march on everyone else.  There are 2 distinct periods in the year when businesses take a slower approach - Christmas and the summer but whilst the world is wallowing in the holiday season there is an opportunity and Desmond shares exactly how you can work to build momentum and get your business to the top of everyone’s list. Listen in now and find out how to ‘double down’ and get the steal on your competition.     KEY TAKEAWAYS  There are 2 times in the year when business owners relax and take their foot of the accelerator, Christmas and the summer.  Whilst the world is wallowing in the holiday season there is an opportunity.  You can be doubling down with your efforts and steal the march on everyone else.  You have to be committed and plan to maximise the moment.  If in your space everyone has quietened down and you are the only one talking value everyone will see you.  If you are the business owner you should be building momentum.  If you own a business you need to be doubling down now, creating, publishing, getting stuff done out there so that when the holiday is over you are at the forefront of people’s minds.   Double down, don’t let up don’t relax get it done.     BEST MOMENTS  ‘You need to take advantage of these periods where people take their foot off the gas’  ‘While everyone is sleeping you can be building traction in the market’    ‘Post more, create more give more after all Christmas is a time of giving, so give more’     VALUABLE RESOURCES  More With Moreira Podcast     ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!       CONTACT METHOD  http://desmondmoreira.co.uk  https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  https://twitter.com/Desmondmoreira  https://www.instagram.com/desmondmoreira 

What does your ‘images’ say about your company? It’s not new to anyone to invest on your visual branding. This is done so you can sell your products and services. To be the best, hire the best graphic designer to help you realise and easily communicate your ideas. In this episode of the More With Moreira Podcast, Des talks to a trusted friend Suzi Newton, a known freelance graphic designer and illustrator. Suzi shares some of her experiences whenever she provides her services. She highlights that collaboration and communication between the client and the artist is very important—a business’ ideas and an artist’s style should be both given importance and not undermined. Aside from this, she also talks about freelancing in the creatives industry. Tune in to discover more! KEY TAKEAWAYS Companies don’t put a lot of thinking in their designs, especially the logos, when they are only just beginning. Most of the time, they let the independent artists or designers decide on everything. This situation will pose some problems since the image of your company doesn’t reflect your voice, your values, and your objectives. The competition has become tighter in the creatives industry. Since a lot can be done remotely, a lot of online platforms for freelance jobs are crowded with graphic designers that offer works that are valued much lower than average. Deciding on the designs must be a collaboration. When hiring a designer, you must take into account the artist’s style and also work ethics. It’d be a different interpretation from one artist to another. So, the company and the designer must communicate effectively to achieve the best result. BEST MOMENTS “If you run a business, it has to look and feel good.” “Having full creative reign is better.” “You can’t say yes to everything.” “Less is best.” VALUABLE RESOURCES Upwork - https://www.upwork.com/ ABOUT THE GUEST Suzi Newton is a freelance graphic designer and illustrator. She has worked with broad range of companies and individuals in UK and abroad for years now. https://www.behance.net/inspiredinstinct ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first! - Desmond Moreira, your host CONTACT METHOD Website: http://desmondmoreira.co.uk YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured Twitter: https://twitter.com/Desmondmoreira Instagram: https://www.instagram.com/desmondmoreira

‘You should look at social media as a power and a force for good in your business and explore what opportunities there are to embed social media as part of your marketing strategy’ Lots of people communicate on social media platforms for business and are using it in different ways with varying amounts of success. Social media is a powerful communication tool for any business and you should be embracing social media and doing something with it to drive your business forward. Desmond shares the many ways you successfully weave communication through social media into the various strands of your business to increase engagement, provide value and position yourself successfully within your niche.   KEY TAKEAWAYS Social media is a medium and marketing content across platforms should be consistent with all other marketing for the company. The platforms enable you to be creative with the content you create and market more regularly, potentially for free. You can connect with people and it is possible to build an element of trust between the business and the potential customer prior to the initial purchase. You are able to position yourself as someone in your niche who knows what they are talking about and you can build authority in a specific niche. Social media can be used effectively to drive traffic to your website and this will increase possible leads for new customers. Social media is good for connecting with other people. It’s a good medium to reach out and connect with people you want to build a relationship with, especially if it is someone you wouldn’t meet as part of your network. Creating content and sharing it on various platforms allows you to build authority, it allows you to increase brand awareness around what you are doing and this can ultimately be leveraged. Content can encourage people to take action and implement something for themselves that benefits them based on what was said. You can effectively engage and respond to customers, meeting them where they are and making it convenient for them. You can learn about your customers and what they are saying, doing and where they are. This is a benefit to your business and is potentially free. Advertising on social media is very powerful with facebook having the ability to target advertising so specifically, the advert would only be viewed by an individual Engage with social media and your business will benefit and you will get better results   BEST MOMENTS ‘By not being on social media you are missing out’ ‘Social media is a medium of communication that you have to participate in’ ‘It’s all about customer acquisition costs, how much you are willing to pay for the customer?’ ‘Today it is perceived to be more damaging to not have any social media presence’   VALUABLE RESOURCES More With Moreira Podcast   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira  

“The biggest value that you have in the world is just in your head and your heart.” Today on the episode of the More with Moreira Podcast, Desmond is joined by John Joseph to talk about how we can empower and shape the minds of the young people. As an individual who didn’t have the access to social and financial education when he was young, just like most Gen X, he wants to make changes for the future generations through his experience and knowledge. Joe is very passionate about helping the youth unlock their potential and have the right mindset so they can achieve more in the future. Aside from this, they also talk about how music can be healing, how we can deal with the fear of failure, why we should maintain a healthy and nurturing environment for us (and everyone else), how diversity can help in decision-making, and many more. It’s not too late to give back by contributing value to others. Learn how you can use your success to help others achieve it when you tune in. KEY TAKEAWAYS Music has helped John process his emotions. For example, when he was grieving for the loss of his mother, writing songs became comforting. How do you set yourself apart from your competition? You have to build yourself up. Three years is a good timeframe which can manifest your commitment to your craft or passion. Always plan ahead and be clear on your short-term and long-term vision for yourself. In addition, it’s easier to communicate and articulate who you are, what you do to someone (i.e. employer) when you’ve been doing for a long time. Education is paramount. Always aim to learn, for self-development, for being more beneficial to your company, and for bringing value to others. Look at the bigger picture. Let your fear of failure drive you to improve yourself and reach your goal. For John, the acknowledgement that failures can happen always make him prepare and strive more in everything he does. Build your networks. ‘It’s not what you know; it’s who you know and who knows you.’ You can learn from others’ experiences and avoid some mistakes if you ask people about advice. And, make sure that the environment you put yourself into is comfortable and trusting for you and everyone. Diversity skills in the workplace is very helpful to the growth of the company and each individual. Each person’s knowledge and expertise can help surface the choices—which one individual can’t brainstorm on his own—that can be of use in decision-making. BEST MOMENTS “Music is always something that enabled me to keep a record of milestones in my life.” “If there’s no plan, then you plan to fail.” “Life is not a walk, it’s a jog… and sometimes, it’s a race.” “You can either learn through your own experience or you can learn from someone else.” “Everything’s a learning opportunity.” “Situations in life makes everyone who they are.” “Like-minded find each other.” ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first! - Desmond Moreira, your host CONTACT METHOD Website: http://desmondmoreira.co.uk YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured Twitter: https://twitter.com/Desmondmoreira Instagram: https://www.instagram.com/desmondmoreira  

‘It’s something I’ve been craving for, all my block management life’ The idea behind the Block Managers Boardroom is to get like-minded people together, those who realise there is lots of value in talking to other individual’s from companies in the same space, we can all learn from each other. Desmond shares important news about the Block Managers Boardroom and how you can get involved in working collaboratively in this high-value environment.  if you are in the block manager space you should be interested, listen in now and find out more.   KEY TAKEAWAYS It's creating a space where individuals can grow and take shared learning expertise back into their businesses. It’s for the person who wants to develop personally and realises that education comes in many forms – through other people, training and experience. It’s about coming to the table presenting problems and  ideas and letting the people in the room give feedback and share their ideas – they may have already had to deal with the same problem. There are people who are willing to come to the table and share their experience, what they have done, to facilitate helping others. If one person has a problem and we can get it solved, we all benefit from the outcome and the answer. Learning from other people who are doing the same sort of job as you fast tracks and cuts across all the noise, all the crap enabling you to get to the point way quicker. If you have an idea, there will be someone in the room able to add value to it and everyone benefits from the learning. The boardroom environment has a sole purpose – to develop and learn about what is actually happening in the business now. if you want to grow develop and be successful you need to do things differently, find a new way and see the competition as an opportunity, a platform, a pool of people who are an extension of your own knowledge. Imagine the capacity your business will have when you realise these are all people that can add to what you are doing, it’s a different mindset. This is a great way to begin making massive steps forward in your own journey as an individual and for your business to gain greater traction.   BEST MOMENTS ‘We need to do the opposite of what has been done before’ ‘In business, mistakes cost money that’s the point and one of the upsides of working with your peers is that others will have experienced the problem you’ve got’ ‘Someone in the room will have experienced it, someone in the room will be able to troubleshoot it 3 different ways’   VALUABLE RESOURCES More With Moreira Podcast   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira

In this episode of More With Moreira, Desmond explains the importance of software and technology within your business and how it can help your business grow to the next level. He also discusses what software and platforms that he uses within his business and why he uses them. KEY TAKEAWAYS If you’re a business in 2019 who manages clients and lots of different tasks, you are a technology/IT business. Software can give you better, more up to date information. It can also reduce costs and be more reliable. Often if you don’t use software it’s hard to show someone how to do something especially when the task has multiple layers. Software can help to integrate someone into your business rather than taking a person away from your business to teach a new employee how to do certain tasks. There are tonnes of different software that you can use within your business, the best software for you depends on what your business is. We use Google and Zendesk within our business where we all work from home. If you don’t have software to keep you organised, then it’s likely you’re not going to do well. Certain software’s that could be new to you could make a huge difference to your business and drive you to the next stage of your business. BEST MOMENTS ‘Don’t resist software especially when starting up’ ‘Software is your friend’ ‘Software is never going away’ ‘You have to take a massive interest in IT and technology and keep up to date with new platforms’ ‘You need to pay attention to technology regardless of whether you like it’ ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first! - Desmond Moreira, your host CONTACT METHOD Website: http://desmondmoreira.co.uk YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured Twitter: https://twitter.com/Desmondmoreira Instagram: https://www.instagram.com/desmondmoreira

Are you planning to start your own business soon but think you don’t have all you need? Today on the More With Moreira Podcast, Desmond talks to John Clarke, the author of If I Can, You Can, to talk about everything business. Just like him, you can start any business you want from scratch.  From growing your knowledge to finding your team to planning your business exit strategy, we’ve got you covered. Desmond also emphasises the importance of being surrounded by the right people (mentor, support system, and loved ones) while you grow your team. Discover and learn more when you tune in. KEY TAKEAWAYS John advises two stages of the recruitment process. It’s important to know a team member’s attitude and behaviour towards work, co-workers, goals, etc. Be strategic when laying out the process. Don’t spend massive money on recruitment agencies. Make use of free social media platforms, especially LinkedIn. It’s easier to gauge if someone can be a right fit in your team once you see how they build their public professional profile. Every business has an exit strategy. Also, a part of the business plan is to make sure that the leadership role serves their purpose in meeting the business goals. If you think the business will flourish more when you let someone step in, then let it happen. Mental well-being is not something that happens to you; it’s something that’s within you. Keep your team’s mental well-being in check as it affects cooperation and performance. Always keep it balanced. It helps that you exercise daily and making sure that your goals (finances, career, business, etc.) are progressing. Advice for those who want to start a business: Get a mentor, read self-help and business books, share your ideas, and learn from the experience of others. BEST MOMENTS “You’re only good as your team.” “Over the 7 or 8 years, you learn lots of things. You have to do lots of things wrong often to get it right.” “You can’t grow a business when you’re working in it.” “Balance is the key in business.” “Whoever you are and whatever you’ve done, mental health is something to be managed.” VALUABLE RESOURCES Become A Key Person Of Influence: The 5 Step Sequence to Becoming One of the Most Highly Valued and Highly Paid People in Your Industry by Daniel Priestley If I Can, You Can: Transformation Made Easy by John Clarke The Streetwise Tradesman Mentor Podcast | Apple | Spotify | Stitcher ABOUT THE GUEST John Clarke is an entrepreneur, the author of if I Can, You Can, and the host of The Streetwise Tradesman Mentor Podcast. After qualifying as a plumber and a heating engineer in 2008, he started all of his businesses from scratch. He’s had years of experience in business, property, fitness, and mindset. Through his book and podcast, he aims to share his experience, tips, and advice for people who want to follow suit. https://www.johndclarke.co.uk/ ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first! - Desmond Moreira, your host CONTACT METHOD Website: http://desmondmoreira.co.uk YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured Twitter: https://twitter.com/Desmondmoreira Instagram: https://www.instagram.com/desmondmoreira

In this fascinating episode, Des is in man cave territory as he talks to Stephen Goodacre who shares his experiences, business journey and success as a fish and chip establishment entrepreneur.  There is a  lot to be learnt from those who’ve already done it, we are sometimes short-sighted as business owners thinking that a different time makes it unique, when actually the challenges faced are similar.  If you are a business owner reach out to someone who has come before you, there is much you can learn from others experience.     KEY TAKEAWAYS  What was it like starting a business in the seventies?  It took a year to put together the finance  The lending criteria was very different, the local bank manager knew everybody, and finance was based on what they thought of you, your character, your abilities it's now a form filling exercise  The fish and chip business is a complex business because you are a manufacturer and a retailer  Word of mouth was essential and if you had a good product people would come.    What was the first thing you did to promote and market the business?  We had a huge fish painted on the window;  it was a bold statement advertising the business  There was at that time a residual culture around ‘training your customers to come when you are open.’  The landscape of takeaway food was completely different there were no other fast food outlets.  Location was everything and after the purchase of a second shop, we focused on a corporate brand, a distinctive approach and extensive promotion.  We asked what does the customer want?  The idea of free promotion through the creation of stories and stunts to attract attention was hugely successful and facilitated a high profile for the business.  Your business is only as good as your weakest link, we introduced formal induction and empowered our counter staff to be able to make a decision, to refund or replace when required, customer satisfaction is key.  The best form of advertising is person to person - it is said that for every ten people you upset they will tell 12 others, but those who have a great experience will only tell 4 people.  We introduced technology and formal training to systemise the business effectively.  As a small business promotion spending equates to a significant amount of money and quantifying the impact of advertising is always challenging.    Moving forward we realised that other fish and chip shops were not our competition it was other fast-food restaurants, this became our focus.  Being the first fast food business to do various things such as gain an alcohol licence gave us a Unique Selling Point (USP)  The principles for marketing the business are the same as for any business.  The medium might be different, but the method is the same whatever the communication platform.  If you can get the right combination of media, branding and promotion a business can gain traction and exposure much more quickly now.     BEST MOMENTS  ‘The targeting of a particular audience has changed everything. Previously it was the level of footfall that was key’  ‘We were dealing with a local newspaper, now you can go on Facebook and get a worldwide audience’  ‘Good news travels nowhere and bad news takes flight’  ‘We created a micro-niche and our competition was the fast food industry’     VALUABLE RESOURCES  More With Moreira Podcast    ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls,  and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!       CONTACT METHOD  http://desmondmoreira.co.uk  https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  https://twitter.com/Desmondmoreira  https://www.instagram.com/desmondmoreira 

‘Why is it so important to be consistent?’ In this episode of More With Moreira, Desmond explains the importance of consistency within a business and how it can be used to increase results whether you’re starting a or building upon an existing business.   KEY TAKEAWAYS A lot of the people who I talk to who want to increase the amount they achieve lack consistency. Whether that’s within their marketing, delivery of service or general business. Most of the time when someone gets a result or results, it’s because they have been consistent with their performance over a long period of time. People can have a perceived perception of your business dependant on a smaller experience they may have had. If you don’t know what your performance levels are or what you want to achieve, it will be hard to find what you need to become consistent in. Consistency isn’t just something you can achieve with effort. It’s achieved through strategic and effective management which has to be part of the business plan. There has to be a way of measuring how consistent you’re being so you can see where you’re not being consistent. Even if you’re held responsible for the consistency of part of the business, remember that your aim is to increase the performance of the whole business, it’s not just solely you.   BEST MOMENTS ‘Not sometimes, not every now and then, all of the time!’ ‘Consistency allows you to provide a level of service and continued growth.’ ‘Ask yourself what you’re not being consistent in. ‘Consistency is always a good thing; I don’t think it’s ever a negative thing.’ ‘Consistency doesn’t happen through effort alone.’     VALUABLE RESOURCES More With Moreira Podcast   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira    

‘Everyone gives the impression that everything is fine but in reality, we all face challenges every day and talking to another management agent can help to solve the problem.  As block management companies we can learn a lot from each other’ Desmond is in conversation with Natalie Rubinstein, a managing agent working in Knightsbridge. In an industry where there is currently little collaboration between agents Desmond and Natalie are championing the positives for everyone of getting together and talking. If you are a property manager and want to make a difference to the way the industry moves forward then listen in and get involved!   KEY TAKEAWAYS How many schemes should a property manager have in their portfolio? It doesn’t matter how many units there are in a scheme each scheme generates its own workload. The optimum number of schemes is approximately 15 extending to a maximum of 20 for the property manager to be able to deliver good customer service. It’s a balance finding how many properties you can give to a property manager before you have enough additional properties to justify employing an additional property manager. What happens when you are approached by a potential new client? It’s all about finding out what they want and how  we can help the first questions are always; Why are leaving your current agent? What are they not doing for you? The underlying reasons linked to change are usually a lack of communication and transparency. Communication is about managing expectations. People expect an immediate response so educating people about the role of the manager can help them to understand the individual may be on-site or in meetings as part of their working day. When talking to a potential client it’s important to work out if you can work with them. That your vision and values are aligned with theirs. There are some very good property managers out there, but the client can prevent the property management company from being able to carry out their role effectively. The number one reason clients cite for changing companies is their current property manager leaving. All property managers have a limited time with a particular portfolio as career moves upwards result in them moving into senior property manager or block manager roles. Is there a need for collaboration? Agents typically don’t speak with other agents. Although property management is operational across very different areas even when there is no direct competition there is still a reluctance in communication between managers. There is an overall impression that everyone and everything is fine but in reality, there are challenges every day and talking to another management agent can help to solve the problems. When people share and talk to each other it can lead to creative solutions or confirmation that the solution you are proposing is the best one to resolve the challenge. There is a lot of experience and expertise in the industry, but it is not shared because of the fear of competition. If you care about the industry you should share your knowledge and expertise. BEST MOMENTS ‘We are a service provider and there are a multitude of areas that a property manager must be knowledgeable about’ ‘It’s all about how you manage the transition between different property managers in your business’ ‘There are some very good property managers out there, but they are not able to do the best they can do’   VALUABLE RESOURCES More With Moreira Podcast   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira

If you get to the middle of the week and question what it’s all about then this podcast is a must-listen. Desmond discusses why we experience killer Wednesdays and what we should be doing about it. As individuals, we need to own our sh#t! listen in and start being the best you can be every day.   KEY TAKEAWAYS Wednesday is the day you start questioning life, is this what I want to do? am I really happy with my job? Wednesday is a day for reflection, we look back and look forward to what we are doing and where we are going. If you are questioning your interest, energy and passion, it’s important to understand the reasons why you feel that way. You need to be aware of how negative and adverse feelings impact on your performance and output. People fall into the trap of using external factors as an excuse to blame how they feel and justify their actions. You have to take ownership of the stuff you are responsible for – we are all responsible for how we feel, how we react, our commitment, our energy, our engagement with others and the passion we bring. If you are professional, you must own it, be responsible for it and deliver every time. Wash away the thoughts of Monday morning blues and killer Wednesdays, start to think differently about how to perform and deliver at a high level all the time. It requires skill to contain the stress, challenges and frustrations and continue in your role professionally. If you want to earn more, do more and get more you’ve got to think differently. We can all do more, achieve more, be better but we have to take control and own it. It's our responsibility nobody else’s.   BEST MOMENTS ‘Own your sh#t’ ‘You can do something about it, you owe it to yourself and your employer’ ‘You are in the groove for work but mentally at the point of ‘is this something I actually like’ ‘Doubts start setting in you’ve completed 2 hard days of work and there are still 2 to go’ ‘The internal factors are yours and you’ve got to do what you can to make it the best it can be regardless of external factors’   VALUABLE RESOURCES More With Moreira Podcast   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira  

‘Consumer expectations constantly change, and any software needs to be able to deal with this’ In this episode, Desmond is in conversation with Raj Nayyar, Managing Director of Fixflo. They discuss how the right technology and communication can work for all involved in a block building from the contractors through to the clients, managers and tenants. If you want to understand how the technology for block management is changing and the ways it can be used as a positive tool to develop systems and relationships then listen in now.   KEY TAKEAWAYS Property technology is part of a digital transformation of the property industry providing new tools that enable more efficient ways of working. A property managers job is a mixture of relationships and transitional requirements. Consumer expectations constantly change, and any software needs to be able to deal with this, through regular updates. The world is a collaborative place if everyone is given the tools to help solve the problem. Fixflo set out to solve the problems around repairs and came to understand it’s about expectation management. It’s vital to communicate with all parties - contractors should know what the problem is, managers should know when the work is completed. If you manage the communication you get a much better process end to end. Fixflo started by solving one problem – getting the right information from tenants on reactive repairs and created a structured process to deal with the problem. The system grew to solve further problems and continues to evolve to meet the needs of customers. If you put a property up it starts falling down so effective maintenance both planned and reactive is how you preserve capital value and preserve the relationships with those paying rent. Smart sensors are increasingly installed as part of new builds and it is likely they will be retrofitted due to the benefits they bring to property management such as tracking the heat of a person and turning on and off the air conditioning according to where the person is  located in the building. To provide the professional service people want and transparency as to how money is made the block management model must change. The role of manager continues to evolve and become more complex with increasing responsibilities. If block managers don’t manage their properties well, then lives can be at risk and the finance handled now by block managers can be considerable. The introduction of minimum qualifications and standards will protect the consumer and increase the professional profile of block managers moving forward. The proposed reforms and regulations will be applicable to the agent, but they are not the ultimate decision-makers for the building, and it is important to recognise that the client does not always take the advice of the block manager.   BEST MOMENTS ‘Property tech is technology in property, it’s not as if block managers have been using an abacus to work out service charges previously’ ‘Our starting point is – what do our customers want? we seek data and interview  them to understand the problem and how to solve it’ ‘We are all judged against consumer expectations’   VALUABLE RESOURCES More With Moreira Podcast https://www.fixflo.com/   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira    

‘As a leaseholder, you must pay your service charges, irrespective of the service, it’s in your lease pay it’ In this episode, Desmond talks to Laura Severn from LMP about service charges and what happens when they are not paid. Their informed conversation provides an insight into the effect non-payment has on the different parties involved. If you are a leaseholder or a block manager listen in and find out what really happens with service charges, why we need them and what happens when they are not paid.   KEY TAKEAWAYS What are the main benefits of paying service charges? The reason you pay is to maintain the building you are living in. When they are not paid multiple jobs are suspended due to a lack of money to complete the work. If you are, as a good tenant paying but your neighbour isn’t, you may in time also not pay because you can’t see the level of maintenance you would expect. This is where the problem arises, people often perceive that there is a pot of money available for tasks, this is not correct, the service charges go directly for the payment of required maintenance activities. At LMP what’s the process of collecting service charges? It can be system driven, but with this type of debt collection, there is a way to do it. The initial part is investigation followed by courts and litigation if there is still no resolution the process ultimately ends with forfeiture. It's important to understand the 2 groups of non-payment – the can’t pay and the won’t pay Can’t pay – financial difficulties, how can we work with them to bring a resolution. Won’t pay – why won’t they pay? We investigate to understand why they won't pay. Putting aside the financial implications what’s the most damaging aspect of litigation? It’s a miserable situation and your home is at risk. The length of the process and proceedings results in everyone losing. There is a commercial reality, it is the law and a forfeiture hearing is the end of the process, but there is a human aspect to the process. You got to view paying your service charge in the same way as paying your mortgage, it must be deemed as important, the consequences of not paying are potentially the same. Not paying your service charge is not the way to change an aspect of maintenance you are not happy with. Service charges are paid on account so it's vital they are paid as demanded if after a year you really feel things aren’t right then you can use the systems in place to dispute. BEST MOMENTS ‘There is no pot of gold at the end of the rainbow, there is no credit if you don’t pay there is no money available’ ‘It’s lose, lose for everyone’ ‘They want you to try and settle it, that parties have talked’ ‘If you are a leaseholder your lease is a form of protection that can be used if required’   VALUABLE RESOURCES More With Moreira Podcast http://www.lmp-law.com/   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira  

Opportunities can come from doing above and beyond your pay check by supporting your sector. Going to events or networking with new people in your industry can be great way to grow yourself and find valuable opportunities. Listen to this episode of More With Moreira where Desmond dives deeper into why rejecting your industry is not a good idea.    KEY TAKEAWAYS Lots of people or companies instantly resist or reject new ideas from people who may be new to an industry. I find this is usually not because they don’t like the idea but because they don’t like the idea of collaborating. When you reject things such as industry events or making the effort with new people within the industry, you’ll miss out on a lot of knowledge that you can only get from an outside perspective. The biggest event of the year, within the block management industry for me would be the IRPM seminar. I go to this predominately to network with new people within my industry. It’s not necessarily about the content said on stage at events or showing people you were there. It’s more about networking and meeting new people who may be of value to me in the future. I used to be sceptical of anyone who did anything but I missed out on so many opportunities because of this mind-set. These events are my motivation to network and make me realise how may great people there are in your sector. You have to do something beyond your pay check in order to gain more opportunity and grow your sector so you can grow with it.   BEST MOMENTS ‘We’re very quick to reject new industry ideas from people new to the industry.’ ‘You could gain a valuable contact from networking with new people, they may help you later down the line’ ‘Don’t turn your nose up at companies that are benefiting from helping other people out as well as themselves.’ ‘It would be great if there was more support from the public with these networking events.’ ‘Support the industry.’ ‘Everyone has something to contribute that’s bigger than what you’re already doing.’   VALUABLE RESOURCES More With Moreira Podcast https://lollipopsocial.co.uk/   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira  

‘It’s so important if you have your own business to develop your personal branding, it’s how people know what they are getting when they buy from you’ Personal branding is very topical and Desmond is discussing how you can develop a powerful personal brand and its importance for your business with Nicole Osborne, Chartered Marketer and Personal Branding Coach. Your message is important, so listen in now to find out how you can be heard.    KEY TAKEAWAYS When you take the time to define your personal brand it becomes about what makes you What is personal branding? It’s the things you tell people so they know what they are getting from you. The clues you give can be in the way you look, the way you communicate, it's your personality on paper. You need to know who your audience is, what they are interested in, the value you can bring to them and where they hang out and then you deliver that to them nicely packaged. Personal branding is about your tone of voice, the imagery you use,  your brand values and how you engage with people. Personal branding is all about picking the audience you want to work with, getting to know them and what their questions are and then putting yourself out there. When you are at the start of the journey what advice would you give? If you want to build up a personal brand then you begin by learning about yourself. Make a conscious choice about what you are happy to reveal about yourself, because your audience will want to get to know you and will expect to know about you and your life. If you struggle with doing your own branding and marketing outsource when you can it’s a worthwhile investment. You need to consider how to position yourself to solve your audience's problems and challenges in a better way. Think back on some of the real conversations you have had with customers what are the things they want to know? If you are developing a personal brand it is important to understand what your values are, what are the things that make you uniquely different. Creating a personal brand is like creating your shop window to the world and you want to put your best version of it forward. Go for your dreams and don’t let anyone tell you that you can't do it The investment up front in yourself will pay off over time   BEST MOMENTS ‘Developing your own personal brand takes time but it’s a key investment’ ‘Your aim is to become the ‘go to’ person in your area or industry and you will not achieve it by hiding away and being very vanilla about things’ ‘It’s much easier to be who you truly are’ ‘Done is better than perfect,  don’t compare yourself to people who’ve been doing it for years’   VALUABLE RESOURCES More With Moreira Podcast https://lollipopsocial.co.uk/   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira

Content Creation For Marketing  If you’re thinking twice if you should post that article you wrote or video you made for your own page, Desmond advises that you just do it! It’s time to stop thinking of what others might think. There will be a few who will benefit from that post. As long as you’re helping somebody, you’re already doing more than half of the job. And when you think of it, when you gain a single follower for every single post, how many followers, all in all, have you helped and will be helping? Be consistent, and persevere! Start gathering your thoughts, share your knowledge to others, and find out how you can achieve wealth with it.  Discover more on how you can start improving your business’ content creation when you tune in to today’s episode of the More With Moreira Podcast!  KEY TAKEAWAYS  Come from a place of absolute service when you produce content. Your main goal should be able to help somebody. Are they gonna benefit from it?  Share your knowledge and expertise. This is a good place to start since you’re able to market and establish credibility using the knowledge you’ve gained throughout the years.  Stop worrying about what people will think about your first post. It will never be perfect, because you always want to improve it. Just post it since it’s the content that’s the most important, not how you packaged it.  “Ideas are worthless, and implementation is where you make money.” – Daniel Priestley  The only thing where you can make use of those ideas is when you start executing it. For some, people can’t also see how promising what’s inside their head.   Keep creating and posting your content. It might not gain traction today, but it might be useful to someone in the future. Be consistent and persevere.  BEST MOMENTS  “It’s not about what you should talk about, it’s about what you think is relevant to the people in your audience.”  “Your first post will never be perfect.”  “In the end, it’s what I’m saying that is of value, not necessarily how it’s written.”   “Make it easy. It doesn’t have to be difficult.”  ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!   - Desmond Moreira, your host  CONTACT METHOD  Website: http://desmondmoreira.co.uk  YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  Twitter: https://twitter.com/Desmondmoreira  Instagram: https://www.instagram.com/desmondmoreira   

Desmond is in discussion with Cassandra Zanelli partner and Head of Property Management at  PM legal, solicitor and honorary consultant to the FPRA.  They discuss leases and leasehold reform along with some of the challenging aspects of being a management agent. This episode explores issues and topics that are pertinent to any agent, listen in to find out more.     KEY TAKEAWAYS  Leasehold reform  We all know there are areas of leasehold that need reform, it is important as we have an opportunity, to ensure we take the time to review and examine the changes that will make the difference.  There is a large amount of expertise and experience within the pool of agents who should be represented and part of the process of reform.  The group have an important job to do and it will change the landscape of block management.  There is an expectation that things will be better but if the industry wants things to be change positively then it must be prepared to pay more for this.  Leases  There is great variation between leases, there can be different leases on properties within the same block.  Would you prefer a 100-page document that covers every eventuality or 20 pages that may have more wiggle room?  When you are looking at a lease document you can be looking at a document that was written a number of years ago. Trying to interpret it and fit it into the world of today, which is vastly different can be very challenging.  It can be difficult for the leaseholder and management agent to understand leases due to the language and structure of the document.  People should be given much more comprehensive information when they are viewing so they can compare.  There have to be some rules and regulations when you live communally as when you are in a block of flats everything is amplified due to this communal aspect.  Working with a conveyancing solicitor who doesn’t specialise in or is not experienced in leasehold can be very challenging.  Leasehold requires a very specialised and specific area of expertise in the sales process.  Tribunals  When you are attending a tribunal, you have to be very clear about the case and its details.  The advantage with a tribunal is that the problem is being reviewed by experts, a  lawyer chairs the tribunal joined by a surveyor member and a lay member, each contributes specific and very specialist knowledge enabling effective action to resolve issues.  Management agents have a difficult job to do they are expected to be multi-skilled and multi-talented in order to deal with the many different facets of the agent role.     BEST MOMENTS  ‘Being transparent and upfront is key’  ‘Each site has its own challenges’  ‘Sometimes we are so stuck in our ways we don’t embrace change’  ‘Owners using properties for Airbnb don’t appreciate the increase in traffic that running as an Airbnb causes’  ‘It all has to go back to the leases, do the leases allow for the use of the property for such short term letting?’     VALUABLE RESOURCES  More With Moreira Podcast  Cassandra Zanelli LinkedIn     ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!       CONTACT METHOD  http://desmondmoreira.co.uk  https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  https://twitter.com/Desmondmoreira  https://www.instagram.com/desmondmoreira 

“I’m going to be hosting a podcast road-trip” In this episode of More With Moreira Desmond announces his exciting new podcast road-trip. This will include interviews with multiple guests from around the globe to gain a variety of valuable knowledge and learn from other peoples experiences every other episode. Subscribe and listen to find out who the first special guest is on episode 30! KEY TAKEAWAYS •Podcasts are such a great medium because they are a great way to capture the things we learn and allows other people to learn from the points made at the time it’s recorded too. •Podcasts capture great conversations that can be shared around. •It’s important to make sure you do have conversations that are of a deeper level, not just business. •The intention of interviewing guests is to gain different perspectives. BEST MOMENTS ‘Podcast episode 30 will be my first guest!’ ‘The more you share your view on a topic it’s always going to benefit  someone, at least 1 person’ ‘We all have something to have of value’ ‘It’s important to talk to other people often and have not just surface level conversation.’ ‘If you want to come on my podcast let me know! I’m not just looking for popular people so feel welcome to get in touch.’ VALUABLE RESOURCES  More With Moreira Podcast     ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!       CONTACT METHOD  http://desmondmoreira.co.uk  https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  https://twitter.com/Desmondmoreira  https://www.instagram.com/desmondmoreira 

‘The race is all about you and winning for yourself’  In this episode, Desmond discusses how beginning training for a marathon has helped him to reflect on the importance of being in the right race.  He encourages us all to connect the dots between the different areas in our lives to achieve balance and success. Listen in for some great tips on how to get in the right race and achieve the results you want.     KEY TAKEAWAYS  We build a mentality where we are always competing with others to win, this can also be seen in the world of business.   When you want to achieve something, you have to do it for you first.  Beating others is not the race that is important or relevant. The race you need to pay attention to is the one with yourself.  When you align your intentions with the person you are trying to be, you begin the only significant race -  the one with your heart and mind.  Often we look outwardly at others and what they are doing, and we measure ourselves against them but it’s what you are doing that really counts.  When you do something the question is ‘why’, what is the reason?  It’s about having all things in your life in balance - financial, mental and physical wellbeing all count towards your overall positive state.  If you are trying to move up the ladder, have a great career and be the best you can be all of those other areas of your life will impact on the end result.  The opportunity that we all have is within you and you have the chance to go out and win for yourself.  When you start talking to others about what you want to do they will react in a positive and supportive way.  Share the challenges you have, and you’ll find the right connections and have the right interactions to help you move forward and achieve balance.    BEST MOMENTS  ‘Are all the things you are doing now supporting the result you want to achieve?’  ‘Whatever you do supports what you are doing in either a negative or positive way’  ‘Don’t get ready, be ready’  ‘No one holds you back except you’  ‘I get help from all sorts of people because I open my mouth, so could you’      VALUABLE RESOURCES  More With Moreira Podcast     ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!       CONTACT METHOD  http://desmondmoreira.co.uk  https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  https://twitter.com/Desmondmoreira  https://www.instagram.com/desmondmoreira      

‘If you are someone who wants to do the best they can and understands that there are other people who know things that you don’t then this is the place to go, it’s a great opportunity to meet new people’ Desmond explains why attending the upcoming annual IRPM Seminar is important for everyone in the industry. He explains the reason he attends every year and the value of connecting face to face.   KEY TAKEAWAYS The IRPM seminar is an important annual event and it’s a pivotal moment if you are in the block management sector or property management as its one of the few events where a significant number of people attend. Don’t see it as a waste of time, it’s the perfect storm there is not another occasion where you can speak with like-minded people who are experiencing the same challenges and overcoming the same problems. In talking to people, you will find people you want to stay connected with. If you share an answer with someone it is a very powerful foundation for a future relationship. It becomes powerful if you are also a resource for others, you can't just take, you have to be willing to be a resource yourself. if you come from a place of service its then easy to pick up the phone and ask someone else for help. The rawness of having the conversation provides the opportunity to help. Sometimes you fashion your own opportunities to help during a conversation. I got to put a face to a name, I got to have a conversation and there is nowhere else that could happen. I have people who are willing to help me because I am open and willing to help them. You’ve got to build a network you can lean on but it’s important you become a resource first, you can’t just start taking from people you have to give first.   BEST MOMENTS ‘If you work in an industry then you are supportive of the industry’ ‘Not everyone is going to be a BFF’ ‘Every conversation is an opportunity to potentially help someone else’ ‘Imagine how we would be able to thrive if we helped each other rather than competing’   VALUABLE RESOURCES More With Moreira Podcast   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira    

‘What it is doesn’t really matter, it’s that you are putting shit off in your life that you know you need to do’ Desmond discusses why we procrastinate and the impact this can have not only on us but on others, in the actions we don’t take. He provides some great advice about how to move away from procrastination and take control of your life. Listen in and stop putting shit off in your life now!   KEY TAKEAWAYS Lots of us put stuff off but we don’t understand the reasons why we do it. Procrastination is an emotion regulation problem, not a time management problem. The moment procrastination is planted as a seed it is a behaviour that will grow. The ripple effect is damaging and can stop you from achieving and being where you are meant to be. If you can recognise the indicators that you are procrastinating then you will be able to alter what you are doing. It's not about putting off the big thing, it could be something small. It’s the mindset and attitude that is embedded. You have to convince yourself that you can do it. The satisfaction of doing something you’ve been putting off is significant. When you complete the task, you’ve been procrastinating about you will reflect that it wasn’t as difficult or stressful as you thought it was going to be. The psychological platform that you build from getting on and completing the task has the power to lift you. It is a positive psychological foundation that you can build on. It’s not just about the task it’s about the potential opportunity you are missing out on. Procrastination is a negative that you must rid yourself of and the most important thing is to be aware that you are doing it. Whatever tasks you are doing, whatever you set yourself to achieve in work or out of work ensure there is the accountability with someone else as this increases the likelihood you will achieve your goals. Seeking accountability is about being responsible and taking control of your life. People who want to succeed do things to help them achieve and creating a support system through accountability halts procrastination and drives you towards success.   BEST MOMENTS ‘People who want to succeed, put in accountability as part of their support structure to help them achieve their goals’ ‘Wrap some accountability around it and see how fast you get to doing the task you’ve been procrastinating about; it changes the whole dynamic’ ‘You don’t realise the power and impact of what you do, it’s not just for you’   VALUABLE RESOURCES More With Moreira Podcast   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira

Knowing your purpose makes a big difference in your life – it affects every decision you make, every goal that you set, and every relationship that you get into. So, in this episode of the More With Moreira Podcast, Desmond helps you find your purpose so you could live a meaningful life. If you don’t know where you’re going, then how could you live every single day to the fullest? When you’re clear on your purpose, you’re more determined, more passionate, and more focused to face the day, whether it be full of challenges. It’s different when you know what could the best version of your self can achieve, so tune in now to know more.  KEY TAKEAWAYS  Finding your purpose should be the very first thing you should ever do before you make any decisions. It’s your purpose that you’ll strive for every day.  If you think you haven’t found your purpose, it’s okay. Desmond suggests you look into what you’re passionate about since it might be something you can turn into a career or a business.   When you feel stuck in a work that you aren’t passionate about, know that you can turn things around. You can find your passion in somewhere unexpected. Even if your work is very unaligned to what you want, there will be ways on how you can incorporate your passions.  There should be a clear strategy on how to achieve your purpose. Just the desire alone to reach your goals is not enough. This is as important as finding your purpose.  BEST MOMENTS  “When you’re not clear on what your purpose is, how then are you gonna reach that goal?”  “Start with the things you’re passionate about, and pursue those things, because you don’t know where it might lead, and you don’t know where it might go.”  “We develop our passions as we get older.”  ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!   - Desmond Moreira, your host  CONTACT METHOD  Website: http://desmondmoreira.co.uk  YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  Twitter: https://twitter.com/Desmondmoreira  Instagram: https://www.instagram.com/desmondmoreira 

Our mental health is as important as our physical health. It’s part of who we are, so we should be well aware of how to keep it healthy every single day. In this episode of More With Moreira, Desmond brings into light mental health awareness. As much as we hear it more than ever today, people still confuse the term mental health with mental illness. Remember that we all have mental health that we should be kept in check at so we don’t have to deal with mental illness. Mental health exists in every human alive, so as much as possible learn what the signs, symptoms, and treatment of mental illness, and how to care about yours and the people around you – may it be at home, in your workplace or your church group. Discover more about the basics today when you tune in. KEY TAKEAWAYS Share what you’re feeling to others. Don’t suffer in silence. Let go of what you’re frustrated, worried, or sad about. Knowing that someone listens can already unburden you. In addition, you become more accountable for what steps are you going to do with it. Think about who or what triggered these feelings of yours. When you understand it, you could limit your exposure to the triggers and move forward. But Desmond emphasises, that sometimes, it might be a combination of different aspects of your life. In the workplace, it’s difficult to express your feelings since it’s not the norm. Why not start with a conversation with your HR or your immediate supervisor? If it affects the team’s performance, they’ll have to start reaching out to their employees. Like with our physical well-being, we also have to learn how to keep a healthy mental well-being. BEST MOMENTS “If you can raise your own awareness of your own behaviour, you will then get a decision on how to handle it.” “If you feel that you aren’t having a good day or you wake up with the wrong mindset, you need to be able to take yourself out of the environment that you’re about to put yourself in and be honest with yourself.” “You can’t be afraid of it because the worst is you keep bottling it up.” VALUABLE RESOURCES Rob Moore ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first! - Desmond Moreira, your host CONTACT METHOD Website: http://desmondmoreira.co.uk YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured Twitter: https://twitter.com/Desmondmoreira Instagram: https://www.instagram.com/desmondmoreira

‘Delegation, it can either help you or crush and stop you doing what you want to do’  In this episode, Desmond takes an in-depth look at delegation and its vital role in any business.  He explains why it is a skill that is often underdeveloped and offers clear and practical advice on how to successfully delegate in your business to help it grow and flourish. Listen in now and start delegating to help you get where you want to be.     KEY TAKEAWAYS  We struggle with letting go and delegation may not be a skill we have developed.  Most of the time it is because you haven’t trained someone else or think you are the only person who can complete the task.  If you as the owner are not delegating it’s possible there may not be any supporting systems or documentation for the new person in the role and as a result, you continue to be involved.  If you have to do this there is an asset deficiency and you must review what processes and systems you have in place to support people doing the job.  Learn to let go - The business won’t grow and develop unless delegation becomes part of your repertoire and you develop the skill of delegation.  Establish a value for tasks – Create a priority system and allocate every task a monetary value to be associated with it. You’ve got to identify what your time is worth as the senior person. Is it worth you, the owner, completing a low-value task?  Play to peoples strengths - Delegation is about knowing your staff and their strengths. When you are skilled in delegation you are able to successfully pair the right person with the right task ensuring a successful outcome.  Be very specific with instructions - One of the reasons delegation fails is because clear specific instructions are not given. Allocating the task is the first step in the process of delegation, it also requires to follow up and management. You should have comprehensive systems and processes in place so that employees are able to proceed without you.  Once you have given someone a task with clear instructions you must trust them to complete it.  Make sure you are open to feedback - If you are open to feedback going both ways then it can be useful for both you and the other person. It is a learning opportunity enabling you to make improvements.  Lots of the senior people in business are masters of delegation because they recognise the importance of this skill in a successful business.  Delegation is often the person’s problem and it is a skill you have to develop over time. It is a craft you can master and if you do it can be a real power for good in your business.     BEST MOMENTS  ‘When you don’t have this skill, you interrupt  the flow’  ‘How and what do you delegate? How can you empower the new person?’  ‘You are your own bottleneck; you create your own problem’  You have to let go at the front end’  ‘One of the reasons delegation fails is because clear specific instructions are not given’      VALUABLE RESOURCES  More With Moreira Podcast     ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!       CONTACT METHOD  http://desmondmoreira.co.uk  https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  https://twitter.com/Desmondmoreira  https://www.instagram.com/desmondmoreira 

‘We’ve all experienced and felt it, the massive high of starting our own business or getting an exciting job and we want to share that, but others, they just don’t seem that supportive’ In this episode, Desmond explores the reasons your family and close friends may not be supportive when you embark on a new venture. He offers practical steps that you can implement to proactively engage the support of your inner circle and move forward successfully.   KEY TAKEAWAYS Why are people are not supportive? You usually have an expectation that those close to you will be supportive but there are lots of reasons why family and close friends may not be. You may have over time started multiple businesses and others may find it challenging to keep up with you. If you are providing a service or product it may be that they do not have the money to purchase your goods or the resources to pay for and experience the services you are offering. If they don’t need or want your product it’s difficult for them to purchase just to support you. The hard-hitting truth is that there will be people in your inner circle who just don’t want you to succeed. It maybe they fear your success will take you to another place, possibly away from them and with new friends. We can also be jealous and envious of others and this can stop us from wanting to support them. Gaining an understanding of the reasons why others may not be supportive can help lessen the effect it has on you. What can you do? Try to not take it personally, you need to accept when you have a business that there will be people who will choose not to use you. With family and friends, it can be helpful if you are specific about what support you need and want. There are lots of ways you can be specific, asking them to like a post or share a link. You have to proactively target and engage family and friends. They may want to support you but don’t know how to help. If you are supportive of others and help where you can often things will come back to you. It's important that challenges in relationships don’t stop you working towards your goals, pushing forward with your business and being successful.   BEST MOMENTS ‘Sometimes you have to know that the relationship has had its lifecycle’ ‘It’s important to always come from a place of service’ ‘ Sometimes we have friends for different stages in our lives, maybe you are going on to a new stage in your life’ ‘We never actually tell our family and friends what they can do to help’   VALUABLE RESOURCES More With Moreira Podcast   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira  

As An Employee, Can We Do More? In this episode, Desmond discusses the role of employer and employee, asking a fascinating hypothetical question that may resonate with you: Is it fair to expect your employment contract to be honoured to the letter, when sometimes, as employees, we often work to our minimum capabilities? Desmond asks the tough question: if we are not living up to the employment contract we signed, then do we deserve to be paid? KEY TAKEAWAYS Sometimes employees do not go above and beyond, due to the fact they are not happy in their current role, or they lack motivation. Sometimes personal reasons prevent us from giving our all. All employees seem to desire more money and a prestigious and fulfilling career path, but so few are willing to alter their attitude towards their employment, seeing it a hurdle they must overcome each day. In most workplaces, there is a pool of employees who do not stand out, and who are willing to work only to a basic standard. Therefore, opportunities to stand out are relatively easy to come by. If we determine early on that we wish to stand out, and that we are valuable, then it comes down to a simple decision to work above the expected level slightly. It’s one simple decision. This line of thinking is not with the aim of making employees go above and beyond. It is asking them to simply fulfil their contracted responsibilities. It is worth reflecting upon our relationship with our employer, and analysing the terms under which we both agreed to enter into a working relationship. Sometimes, as employees, we need to ensure that we are honouring our initial pact, and acting in good faith, because if we are not, then should we be expecting the same level of goodwill from our employer? BEST MOMENTS ‘Lots of people work to a very minimum or bare level’ ‘If we want to grow in our jobs, as well as personally, then our attitudes towards our jobs have to be shifted’ ‘If you’re an employee, you need to stand out’ ‘If you are not living up to the employment contract you signed, then why should you be paid?’ ‘Every day is an opportunity to do something right’ ‘Sometimes our actions are not aligned with our vision’ ‘If you’re an employee you can always up your game’ ‘If you want more, you’ve got to give more’   VALUABLE RESOURCES More With Moreira Podcast   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira

‘At the start of my journey, I thought it was a million steps, when I got to half a million I realised it was a billion steps to get to where I need to be’ Desmond is talking to Baiju Solanki author of ‘Change Your Game’ number one bestselling book on Amazon. Baiju is an award-winning entrepreneur, psychologist, speaker, coach and trainer. He works with business entrepreneurs and start-ups to increase performance and productivity through positive winning mindsets. If you want to know more about what it takes to find your true potential and get out of your own way then listen in now.   KEY TAKEAWAYS My remit is to help people develop their entrepreneurial thinking so they can have the life they desire and there are many vehicles that can be used to help achieve this. There is no typical day, but I wake up with the intention of changing one person’s life per day. This could be through a conversation, a tweet or professional interaction. I‘m all about helping people create the life they desire so they do what they love and love what they do. How important is a winning mindset? When you are dealing with any project it’s about where you are coming from. If you are coming from a place whereby it doesn’t empower you or you haven’t addressed the issues then they will resurface all the time Mindset is core, if you don’t have the right foundations then you are operating from a more challenging place. It’s about continuous improvement. Is there a common theme across the entrepreneurs you work with? They are often too involved in themselves which disables them from taking action to make improvements and do what they need to do. 95% of the time my clients intellectually know what to do. As soon as you take action you fill a vacuum with something. That something is the indicator of your progress when we don’t take action we don’t have any indication of the progress we are making. People don’t take action because they are fearful of the outcome. We take fear to the level of self-importance as opposed to genuine fear. No one individual knows their true potential that’s why you need a network of people around you to show you your blind spots. When you know what your true potential is you can act on it. Successful people seek coaches because they recognise that they have not tapped into the extent of their potential. How did you make the move from corporate? I calculated the amount I needed I then attended every property event I could and educated myself about investing in property. I sat there and thought I’ve now got no excuse. The majority of people give priority to security over doing what they are passionate about. There is calculated risk but at times as an entrepreneur you have to make the jump and believe in yourself and what you are doing   BEST MOMENTS ‘You must take some action it could be anything. One action could have a ripple effect’ ‘If you choose to do nothing about it you have no reason to complain’ ‘We’ve all got 24 hours in a day it’s how we use it’ ‘The action is uncomfortable, so we don’t want to do it’ ‘Procrastination is the thief of time’ ‘When you are speaking it's not about you. You are just the catalyst it’s about the audience’   VALUABLE RESOURCES More With Moreira Podcast Change Your Game book by Baiju Solanki EnSpirit Global website   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira

‘It’s powerful being you and will make the world a better place’ Have you mirrored  behaviours, or do you spend your time at work trying to please others? We all have a brand but many of us are not aware of its importance in being authentic and liberating the real you. Desmond explains how powerful it can be when you let others see the real you, listen in and find out how to be powerful and effective as you.   KEY TAKEAWAYS Personal branding is important for you as an individual in your career,  where ever you might go and whatever you might do. What is your brand? What do you stand for? What values do you have? Brand You is about understanding who you are. We all have a brand but are we aware of how we come across and how we different from those around us. How do you want people to see you? If someone said 3 nice things about you what would you want them to be? The stronger and more powerful your brand is the better it is for your career and the life you may lead. If we could all just be ourselves we would be different because we are all unique. We are the same as others when we mirror and copy those around us in order to please others. You can't please everyone you have to be the authentic you. You have to be you and accept that you can’t please everyone, some people won’t like you but being authentic is vital for Brand You. It's liberating and powerful to be you every day.   BEST MOMENTS ‘Everyone has a brand they just might not know it’ ‘There is something that separates them from other people, it is their personal brand’ ‘They want there to be consistency to the message, to build trust in their brand’ ‘I’m sold on who they are, and it's powerful when that is the case’   VALUABLE RESOURCES More With Moreira Podcast   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!     CONTACT METHOD http://desmondmoreira.co.uk https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira https://www.instagram.com/desmondmoreira  

“You’ve got three options; You can study, you can work or you can get out… So that was the kind of choices at 16” In this episode elaborates on his experience of school and further education. Desmond delves into the relevancy to how it all worked out for him and where he sees the importance of education. He describes the ultimatum posed to him by his dad and the choices he made before& after. Where Desmond started, what he has done to get to where he is now and the questions he asked himself during this process; Do I really want to do this? Where’s it going? Do I enjoy what I am doing? Listen in to how the training and coaching  Desmond and inspired him to improve, grow & learn. Desmond encourages you to get educated, get training and get the life you want NOW. “It doesn’t just happen… I want to encourage you, if you’ve never thought about training, education and your own personal development; have a think about it … It’s the difference between having a life and having a great one” Get in touch with your thoughts and comments! Let Desmond know if you agree? If you disagree? Or if you have further comments!!   ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!   Desmond Moreira, your host CONTACT METHOD  Website: http://desmondmoreira.co.uk YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured Twitter: https://twitter.com/Desmondmoreira Instagram: https://www.instagram.com/desmondmoreira 

“I just think; If there’s a way that you could sell to more people at the same time, Wouldn’t that make sense? ”   In this episode Desmond talks about how 1 to 1 selling is dead. He discusses how the traditional concept of selling to everyone you meet is no longer relevant. Is selling to a larger audience in a single sitting better?  The reality is, the time spent per client is not efficient or cost-effective when you do it 1 to 1. Listen in as your host, Desmond, dives in and discusses where it works; where it doesn’t and what you could do instead!   ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!   Desmond Moreira, your host CONTACT METHOD  Website: http://desmondmoreira.co.uk YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured Twitter: https://twitter.com/Desmondmoreira Instagram: https://www.instagram.com/desmondmoreira 

“If you made 1% improvements across all things… it would have a big impact on the outcome” Welcome to More With Moreira. In this episode, you host Desmond Moreira talks Marginal Gains and anecdotal evidence of its effects. Recently, Desmond attended an I.R.P.M. event where the host, Kevin Fairless, gave a talk on the Pursuit of Happiness. Desmond discusses how this is not your usual Property talk& as a result caught his attention. Listen in on how your host Desmond took this lesson away with him and how this has inspired him to make a list of changes he could make in his own life & business. BEST MOMENTS “If you made 1% improvements across all things… it would have a big impact on the outcome” “The net impact is far greater than 1%” “For lots of us in BM, we find ourselves busy all the time. There is no quiet day… There is always plenty of things to do.” “The list is always there &it is always very long” “It is hard for us to dedicate the time… when you do, you get the reward” “if you’re not aware of the concept of marginal gains… it’s just about breaking things down into small things you can slowly improve” “…Break that down into 1 hour/2 hour pieces of work” “Can you isolate them and have this kind of mind-set that you’re going to make small improvements, not big improvements” “I am definitely in the mind-set now of wanting to do that”   VALUABLE RESOURCES Kevin Fairless R.P.M.   ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first! Desmond Moreira, your host CONTACT METHOD Website: http://desmondmoreira.co.uk YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured Twitter: https://twitter.com/Desmondmoreira Instagram: https://www.instagram.com/desmondmoreira  

It does not matter who you are, whether you are a business, an employee, or a student, what you should know is that personal brand is something you should accelerate if you want to make more money. So, in this episode of the More with Moreira Podcast, Desmond talks about having a personal brand and positioning yourself in your field. It makes a big difference in furthering your career if people can sense authority, expertise, and reliability from you. Today, let Desmond’s BLOCKS, the 5 Steps to accelerate your personal brand, help you level up in your career or business. Listen in now to know more! KEY TAKEAWAYS Desmond thanks his mentors that considerably changed his attitude towards business. He wouldn’t be able to push for his passions if it weren’t for his personal coaches. He also learned how to inspire and manage his staff. Coaches also challenge you to go out of your comfort zone and not to lose focus. BLOCK - 5 Steps to Accelerate your personal brand: Building your own network and personal connections. Liking, sharing, and commenting on the content online. Overcoming your fears and putting yourself out there. Content creation – How can you produce killer content? Key Person – Aim to be the key person in your space. BEST MOMENTS “According to Google, 95% of a message is retained in the video compared to 10% when reading the text.” “This is all about you, not about your company, not about your business that you might own or run.” “Once you get the habit of connecting to people and finding a way that works well, you start realising that your network gets bigger and it multiplies.” “We have the desire and determination that we would never have had if we haven’t learned getting beaten a few times a week.” VALUABLE RESOURCES Rob Moore ABOUT THE HOST I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first! Desmond Moreira, your host CONTACT METHOD Website: http://desmondmoreira.co.uk YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured Twitter: https://twitter.com/Desmondmoreira Instagram: https://www.instagram.com/desmondmoreira

In this episode Desmond tackles one of the things that ‘in this industry we just don’t talk about’  -Block Manager Interviews with potential clients.  He provides an honest and candid view on the interview process and shares invaluable advice about how Block Managers can get the most out of the process. Listen in now to find out more.    KEY TAKEAWAYS  As a Block Manager, there will always be an interview process with a potential new client.  You are trying to demonstrate your value and what you will be able to bring as fundamental change or improvement.  As a Block Manager, you are being interviewed by someone who is not necessarily qualified to qualify you.  A board of directors will have considerable experience and expertise, but it doesn’t necessarily put them in a good position to appoint a Block Manager.  They are not always in the best position to qualify the person for the position.  In other industries you will usually be pitching to people who have a level of experience, expertise and understanding of the role.  As a Block Manager, you should also be interviewing them as part of the process , to ascertain if the relationship will be productive for both parties.  How are you qualifying them to make sure the contract will be of value to your business?  You need to look to the future and consider if this is a commercial relationship you can have over the longer term rather than just a short-term gain.    BEST MOMENTS  ‘Sucking time out of your business is a real problem ‘  ‘Sometimes the highest value contract is the lowest value contract’  ‘The question just becomes who do they like the most and who would they prefer to work with’  ‘It’s one of those things in this industry that we just don’t talk about’  ‘As a block manager you could be pitching to management companies who’ve only been involved for a short period of time’     VALUABLE RESOURCES  More With Moreira Podcast     ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!      CONTACT METHOD  http://desmondmoreira.co.uk  https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured https://twitter.com/Desmondmoreira  https://www.instagram.com/desmondmoreira 

Do you think it’s better to be in a private or public school?  Or is it about the level of engagement you have with your child, what they do as they grow up and the time you spend with them?  Desmond reflects on the deep-rooted views and opinions that individuals have around this choice and their children. Listen in now to find out what Desmond thinks.     KEY TAKEAWAYS  There are so many people who advocate one way or another and hold very strong views about this.  There are lots of different factors such as geographical location and finances but at the heart of this is what’s best for your child.  I don’t believe one is worse than the other, it just comes down to your choice and affordability  People express a deep-rooted view that it’s not right to send your child to a private school but for those who can’t afford private school, there isn’t a  choice.  If you’ve got the money then it’s your choice how you spend it.  You can have a view if you are in a position to make the choice but its strange that people have such strong views when they are not in the position to make a choice.  Kids spend more time with their parents than at school, so it comes down to parent engagement.  Wherever you send your child to school you choose it because it’s what you as the parent think is best for them.  Pay attention to what the school does but it doesn’t have as big an impact as what you as the parent do.     BEST MOMENTS  ‘It doesn’t matter what the reason is, there isn’t a bad reason’  ‘There are great state schools up and down the country, it depends on where you live’  ‘No one sends their kid to school with bad intentions’  ‘There are so many people who advocate one way or another and hold very strong views about this’  ‘You’ve got to do whatever is right for your kid and in their best interests’     VALUABLE RESOURCES  More With Moreira Podcast     ABOUT THE HOST  I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!    Desmond Moreira, your host    CONTACT METHOD  Website: http://desmondmoreira.co.uk  YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured  Twitter: https://twitter.com/Desmondmoreira  Instagram: https://www.instagram.com/desmondmoreira 

In this episode of More With Moreira, your host Desmond has a short rant about customers who want to change management agents… but don’t know what they want!? Desmond questions these customers why they want to change management agents, only to find whilst trying (and sometimes failing) to get to the root of the ‘problem’; They don’t know!   BEST MOMENTS “Make sure you know and then get what you want from them.” “You’re Not gonna get more for less” “You get what you pay for.”   “Do you want a good agent? Or do you want someone that’s going to rip your arse out? Make your mind up.”   ABOUT THE HOST   I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!    Desmond Moreira, your host     CONTACT METHOD   Website: http://desmondmoreira.co.uk   YouTube Channel: https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured   Twitter: https://twitter.com/Desmondmoreira   Instagram: https://www.instagram.com/desmondmoreira