Culture of Innovation

Join Nancy Ridge Founder of Ridge Innovative and Dan Albaum, Marketing Leader & Author, Market Impact, for a fascinating conversation around The Culture of Servant Leadership. Nancy is honored to introduce Dan Albaum. Dan Albaum is an accomplished marketing leader with experience launching new products and driving world-class results in global technology companies including Verizon Wireless, Cisco, Honeywell, Consumer Packaged Goods (CPG), and the non-profit space. He is a passionate servant leader enabling teams to create stronger internal and external customer relationships with clarity of purpose within collaborative, healthy cultures. A founding co-partner of marketing consultancy Market Impact, he is the host of the weekly podcast series Market Impact Insights, recognized by Forrester as a Top 100 Channel Podcast, sharing leadership best practices from around the world. Index: 00:54 – Introduction of Dan Albaum and his Background 02:00 – Motivation behind the new book, “Market Impacts” 08:05 – Innovation, Relationships, Diversity, Data, Leadership, and Optimism intersecting uniquely 12:40 – Using Data to Build Trust in Relationships 23:41 – Power of Small Increment Goals 32:00 – What is Servant Leadership and Importance to Dan Albaum 40:48 – What innovation would you most like to see gain adoption? Helpful Link – Market Impact – https://www.marketimpactnow.com If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E15”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 5 October 2022

Join Nancy Ridge Founder of Ridge Innovative and Skyler Stewart, leader of AI+IoT of Epic iO, for a captivating conversation around Cultivating an Innovative Mindset. Nancy is honored to introduce Skyler Stewart. Skyler has been successful for the last 19+ years in building national and global channel partner sales organizations in the wireline, wireless, Voice, Data, and Cloud industries. He has served in various channel sales and executive leadership roles for successful start-ups that included such notable telecom companies as Stewart Electric & Communications, Mountain Telecommunications Inc. now Eschelon Telecom and Integra Telecom. Prior to that, he served as Channel Chief at Telesphere overseeing all Indirect Channel Sales nationally, and was instrumental in the expansion of the Indirect Channel, which was then acquired by Vonage Business in 2015. Currently, he serves as the head of AI+IoT for Epic iO leading a team of experts making a safer, smarter, & more connected world for smart cities across the country. In addition to being the recipient of numerous performance and President's Club Awards during his career, Skyler specializes in customizing solutions for large enterprise customers seeking a superior solution, ranging from Security, AI, IoT, UCaaS, CCaaS, CPaaS, SDWan, and various other SaaS services. While away from the office, Skyler enjoys spending time with his wife and two boys while seeking ways to fulfill his need for speed. Prior to his professional telecom career, Skyler raced motocross professional around the globe. Index: 00:52 – Introduction of Skyler Stewart and his Background 03:25 – Cultivating an Innovative Mindset; Definition of IoT 06:00 – Solving Business Problems; Core Pillars 07:58 – How can we put the concept of billions of connections and the metadata into our lives? 09:57 – Seeing applications everywhere; projected rate of adoption 13:27 – Countering resistance; Profitability 15:15 – The mindset and seeing the applications everywhere 18:49 – Solving for customer experience and reducing costs 21:15 – AI notifications immediately 23:19 – Customer and Employee Experience; Culture of Caring 25:28 – What innovation would you most like to see gain adoption? Helpful Links – Epic iO – https://epicio.com/ If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E14”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 24 May 2022

Join Nancy Ridge Founder of Ridge Innovative and Norma Watenpaugh for a fascinating conversation around Innovating Partner Experience. Nancy is honored to introduce friend and a force in Alliances. Norma is the founding principal and CEO of Phoenix Consulting Group which provides education and consulting services with expertise in go-to-market strategy, channel and alliance management, and ecosystem development. Prominent clients include Amazon, Adobe, Cisco, Dupont, Dell, Google, Nationwide, PayPal, and SAP. She was named a Woman of Influence in Silicon Valley by the Silicon Valley Business Journal for her work in advancing best practices in Collaborative Business Relationships. She was recently inducted into the Forbes Business Council, an invitation only community of successful business leaders. Norma is an advisory board member of the Association of Strategic Alliance Professionals and former Best Practices Committee Chair. She has led the organization in developing the CA-AM and CSAP professional certifications and in revitalizing the ASAP Handbook of Alliance Management. She led the US delegation to the ISO standards committee in developing the ISO-440001 Collaborative Business Relationship Management Standard. Index: 00:51 – Introduction of Norma Watenpaugh and her Background 02:35 – Influence of partners changing the customer experience 04:12 – What “partner experience” means for organization 06:46 – How the partner experience translates to a compelling customer experience 08:50 – Initial research in measuring customer experience; Everybody wins 11:24 – Woke partner environment 13:51 – How choosing the right people builds into the equation 15:51 – Collaborative business relationships and importance for CEOs to make a partner-focused environment 17:28 – Challenges in existing organizations; Partner ecosystem in Scale-ups 22:30 – Integration of technology; CRMs and PRMs to get better partner experiences 24:50 – Data to gain from our Survey about improving and measuring partner experience 26:33 – What innovation would you most like to see gain adoption? Helpful Links – Phoenix Consulting Group – https://www.phoenixcg.com/ Salesforce Study on Employee Experience – https://www.salesforce.com/blog/employee-experience-digital-transformation/ Tidwit – https://www.tidwit.com/ Reveal - https://reveal.co/ Partner Experience Survey – https://ridgeinnovative.com/partners-are-the-customer-experience/ If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation E13”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 10 March 2022

Join Nancy Ridge Founder of Ridge Innovative and Dave O'Callaghan, Partner & Co-Founder of Vation Ventures, for a fascinating conversation around Orchestration of Innovation. Nancy is honored to introduce Dave O'Callaghan, a serial innovator and pioneer of ecosystems. Dave has spent thirty-nine years as a senior executive in large tech corporations and seven years consulting to large corporations, including, Hitachi, Cisco, and VMWare. Dave is also a professor at the University of Denver. Culture of Innovation couldn't be more honored to have him on the show today; you are in for a treat! Index: 00:51 – Introduction of Dave O'Callaghan and his Background 02:08 – Vation Ventures as top orchestrator 05:28 – Example of innovation you have seen deliver great business outcomes 17:00 – Focus of smart money and hottest treads coming out of VC community 24:18 – What does the future of the channel look like? 30:00 – Direction these changes are moving us in and how big hyperscalers play into this 33:41 – Discussions from The Innovation Advisory Council and Innovation Partner Advisory Council 38:57 – What innovation would you most like to see gain adoption? Helpful Links – Vation Ventures - https://www.vationventures.com/ Vation Innovation Platform – https://www.vationventures.com/platform sparkLAB - https://www.vationventures.com/services/sparklab The Forum 2021 Recap - https://www.vationventures.com/blog/were-better-together-the-forum-2021 Innovation Uncorked - https://www.vationventures.com/services/sparklab If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E12”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 30 November 2021

Join Nancy Ridge Founder of Ridge Innovative and Rise Huffman, President of Stratocumulus Technologies & Integrated Remote Testing Device, for a fascinating conversation around Innovation with Heart. As a Communications Professional for over 30 years, Rise continues to assist companies in developing and implementing technology plans, helping client companies to use technology to improve their operations and their bottom line. For the past five years Rise has been founder and CEO of Stratocumulus Technologies where she refines her independent business model to find additional ways to assist customers and serve people. Measurement of this success is evidenced by customer loyalty and by the various awards for attainment over the years. Recently, FirstNet has been added to the product mix, in support of a new division – IRT – which we will talk about today. Rise keeps up to date on market changes through various service activities, including the Dayton Chamber Ambassador's Club, by continuing education, and through civic involvement. Rise and her husband, Kurt, have made Cincinnati their home for the past twelve years. Although they have no children, they are a Host family with Youth For Understanding and have developed lifelong relationships with 3 incredible young adults. If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E11”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 5 October 2021

Today, I'm especially excited to introduce you to two young women whom I could call future leaders, however they are already leading and innovating. Please allow me to introduce Jainita Chauhan. She is a senior at Texas A&M University where she uses her engineering instincts and skills, including an intense passion for efficiency and improvement, to create solutions to the world's most pressing issues. In December of 2019 she worked with other engineering students to design a water system for a rural community in Honduras without access to clean water. During the pandemic with travel halted, she led a research project that would be extremely beneficial to Incident Management Teams & first responders with the extremities of the virus & future public health crises. She presented her research at the largest student research symposium in the nation and was awarded 1st place in the engineering undergraduate competition. She is on track to graduate in May 2022 and I can't wait to have her tell you more of her story directly. We also have with us Sirihaasa Nallamothu, a high school junior from Normal, Illinois. At 16, she already possesses a mind-boggling array of coding skills and has used her passion for coding to teach girls grades 5-11 languages including Python, HTML, CSS, JavaScript & others. She has used her algorithm knowledge in creating a convolutional neural network (CNN) to expedite COVID-19 diagnosis and has done research and presented her findings in Ophthalmology, creating neural networks for diagnosing fundus and retinal diseases. Index: 00:52 – Background of Aspire2STEAM – Science, Technology, Engineering, Arts, and Mathematics) 02:06 – BraveIT Awards sponsored by Tierpoint 03:15 – Introduction and Background of Jainita Chauhan 04:35 – Introduction and Background of Sirihaasa Nallamothu 07:07 – Secret to overcome barriers and innovate 14:35 – How to push through imposter syndrome 21:36 – Instrumental experiences and secret to success in innovation 41:18 – Advice to adopt this mindset to innovate with purpose 46:41 – What innovation would you most like to see gain adoption? Helpful Links – Aspire2STEAM - https://aspire2steam.org BraveIT Award vote - https://web.tierpoint.com/braveit-award-2021-vote Carol S Dweck's mindset - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322/ref=asc_df_0345472322/?tag=hyprod-20&linkCode=df0&hvadid=312049124368&hvpos=&hvnetw=g&hvrand=13149508646477291887&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9031490&hvtargid=pla-423142297401&psc=1&tag=&ref=&adgrpid=61851652213&hvpone=&hvptwo=&hvadid=312049124368&hvpos=&hvnetw=g&hvrand=13149508646477291887&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9031490&hvtargid=pla-423142297401 Imposter Syndrome - https://ridgeinnovative.com/imposter-syndrome-to-unconscious-bias-with-nancy-ridge/ Research Explanation: https://www.youtube.com/watch?v=BsjGtkZOfUA&t=9s Model Demonstration: https://www.youtube.com/watch?v=TQHd95bI_2Q&t=15s Stack Overflow - https://stackoverflow.com If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E10”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 25 August 2021

Join Nancy Ridge Founder of Ridge Innovative and Marc Halbfinger, CEO of PCCW-HKT Group, for a fascinating conversation on fiber and 5G deployments driving loT and Edge Compute to facilitate Industrial, Enterprise, and Consumer Demand driven by vast demand for data and increasing demand for geographic ubiquity. Marc has been with the PCCW-HKT Group for the past 20 years, the past 13 years of which have been as the CEO of PCCW Global, during which time he has led the company through a period of significant growth and transformation. Marc was the chairman of the Global Leaders Forum (GLF) and the ITW Founders Council, and was also a member of the Board of Governors of the Pacific Telecommunications Council. He is on the Board of Directors and Executive Committee of the Bridge Alliance, a grouping of 34 major mobile telecommunications companies spread across Asia, Australia, Africa and the Middle East. Index: 00:54 – Introduction of Marc Halbfinger and his Background 02:00 – Example of innovation you have seen deliver great business outcomes 04:20 – PCCW's Console Connect enabling transition from traditional connectivity to a SD global fabric 07:00 – How important is it for global operations center of today and the future to see both connectivity and code from single pane of glass? 11:58 – the vision for interoperability from a technical, commercial settlement, and technology perspective 18:10 – How you see agile collaboration that will require a platform of trust happening, and what part will MDF, PTC, and other forums play? 25:14 – How has the pandemic accelerated this massive shift and what do you see on the immediate horizon? 31:58 – How have you seen innovation change the culture in your organization, your home, or your community? 36:48 – What innovation would you most like to see gain adoption? Helpful Links – PCCW-HKT Group - https://www.pccwglobalinc.com If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E9”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 28 July 2021

Join Nancy Ridge Founder of Ridge Innovative and Reece Akhtar, PhD, Co-Founder & Chief Science Officer of Deeper Signals, for a fascinating conversation on how you can help your employees work well together, deeply understand each other, and reach their full potential. Learn how innovative tech delivers meaningful talent insights at every level of your business, and more! Dr. Reece Akhtar is a co-founder and Chief Science Officer at Deeper Signals. He is an organizational psychologist and data scientist specializing in applied personality assessment and computational psychometrics. As a lecturer at NYU and UCL, he has published scientific articles on personality and machine-learning, talent management, and leadership. Previously he led product innovation at RHR International and Hogan Assessments Systems. Index: 00:55 – Introduction of Reece Akhtar, PhD, and his Background 02:08 – Example of innovation you have seen deliver great business outcomes 04:15 – Why do we need to build self-aware workforces? 08:24 – How can data and AI help us become more self-aware? 17:57 – How can organizations use AI to understand and develop its workforce in fair and ethical ways? 21:50 – What can “awareness at scale” deliver in terms of business outcomes? 27:10 – People often discount assessment tools as being inaccurate or easy to “game” How is Deeper Signals different? 36:13 – What innovation would you most like to see gain adoption? Helpful Links – Deeper Signals – https://www.deepersignals.com/ Importance of awareness, data, and representation in leaders – https://hbr.org/2020/03/how-to-spot-an-incompetent-leader Brent Roberts’ research on personality change – https://psycnet.apa.org/doiLanding?doi=10.1037%2Fbul0000088 The Age of Surveillance Capitalism - https://www.amazon.com/Age-Surveillance-Capitalism-Future-Frontier/dp/1610395697 If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E8”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 18 May 2021

Join Nancy Ridge Founder of Ridge Innovative and Tiffani Bova Chief Growth Evangelist of Salesforce, for a fascinating conversation on charting the path in 2021. As the pandemic accelerated innovation, they discuss top things to adopt in our transformed market, the shift to science in sales, committed action from leaders, how ecosystems are seen in the Growth Path context, and more! Tiffani Bova is the chief growth evangelist at Salesforce and the author of the Wall Street Journal bestselling book GROWTH IQ: Get Smarter About the Choices that Will Make or Break Your Business. Bova has been named to the latest Thinkers50’s list of the world’s top management thinkers and is a welcomed guest on Bloomberg, BNN, Cheddar, MSNBC, and Yahoo Finance, among others. She also contributes her thinking to publications including Harvard Business Review, Forbes, Entrepreneur, Diginomica, Quora, Thrive, Rotman School of Management and Duke Dialogue Review. She is a change maker who’s thought-provoking and forward-thinking insights have made her a frequent guest on a variety of industry-leading podcasts and live broadcasts. Index: 00:56 – Introduction of Tiffani Bova and her Background 03:51 – Example of innovation you have seen deliver great business outcomes 05:58 – Top 3 things we should adopt right now in our transformed market 09:03 – Shift to science in sales changing human side of relationships 12:11 – Committed action from leaders chasing revenue and trying to recover and re-tool 21:10 – Solutions to challenges with innovative leadership or expansion of technology of machine learning 32:03 – Ecosystems in the Growth Path and how organizations avoid the pitfalls 36:33 – What innovation would you most like to see gain adoption? Helpful Links – “The Experience Equation: How Happy Employees and Customers Accelerate Growth” - https://www.salesforce.com/form/conf/forbes-ex-cx-growth/ Growth IQ - https://www.tiffanibova.com/book/ If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E7”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 27 April 2021

Join Nancy Ridge Founder of Ridge Innovative, Cate Heaman CEO of Prelude Solutions, Y’vonne Ormond CEO of 5P Consulting, and Deb Ward CEO of Televergence, for a fascinating conversation of Innovation in Alliances. They discuss Power Women Alliance and why they saw value in the alliance, how they are expanding beyond traditional partners, the importance of cost optimization, the values the alliance and ecosystem deliver, and more! Index: 00:58 – Introduction of Power Women Alliance; An Innovative Approach to Meeting Demands of Today’s Market 08:14 – Why you saw value in this alliance, what you hope to give and get from it, and how to be a part of PWA? 13:53 – How are your organizations expanding beyond traditional partners to find your place in that 7-layer stack? 21:43 – WBENC – Why is it important to emphasize your companies as members and what additional values does that alliance and ecosystem deliver? 27:49 – In our high-tech, innovative market where managing data efficiently and effectively and top concerns like security and compliance are at the forefront of everyone’s mind, how important is cost optimization to enterprises today? 36:15 – Experiences that developed you as an innovative leader and how innovated increased your mission? 43:34 – What innovation would you most like to see gain adoption? If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E6”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 24 March 2021

Join Nancy Ridge and Gray Chynoweth for a fascinating conversation about Trust as a Platform for Innovation. They discuss infusing culture with trust to build resiliency, creating environments that support risk taking that lead to innovation, and more. Gray Chynoweth is the CEO of Minim (www.minim.co). Prior to joining Minim in 2019, Gray served in a variety of executive positions, including COO at Dyn, where he joined Jeremy Hithcock, Dyn co-founder and CEO, as the first non-founding executive. At Dyn, Gray drove finance, legal, HR and other operational activities, helping to scale the company from fewer than 20 to nearly 500 employees, set the course to surpass $100,000,000 in Annual Recurring Revenue (ARR), and established global operations. Dyn was acquired by Oracle in 2017 for more than $650,000,000. Gray has a JD from Duke University School of Law, an MA in Public Policy from Duke University, and a BA in Political Science from the University of California, Berkeley, where he graduated with High Distinction. Gray currently resides in Manchester, NH where he has a wife and two sons, aged 10 and 6. Index: 01:19 – Introduction of Gray Chynoweth, CEO of Minim 03:42 – How trust is core to innovation 08:29 – How the Minim vision relates to trust as a platform for innovation and what that means to the at home worker 14:46 – “going back” to the office, yet not the way it was 17:40 – Elements of change, risk, and failure creating a culture of innovation at Minim 23:38 – Experiences that developed Gray as an innovative leader and using innovation to increase non-profits’ missions 29:09 – Innovation that Gray would like to see gain adoption 31:57 – Closing Helpful Links: Minim - https://www.minim.com If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E5”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 28 January 2021

Nancy Ridge and Adam Michalski discuss why attribution may be the most important outcome of blending art with science in channels today, why automation is the #1 trend in channel sales, and more. Adam is the Co-Founder and CEO of Partnered.io, the leading Account-based Partnership Platform, and host of The Partnered Podcast. With Partnered.io, you can easily automate and measure your partnerships to drive the most partner sourced & influenced revenue. Integrated directly with Slack & Salesforce for easy setup, simple partnership automation, and best-in-class attribution. Partnered.io first caught Nancy’s attention when she was read a fascinating article written by Forrester Analyst Jay McBain about his picks for best Channel Software Tech in 2020. In the article, Jay described how ecosystems are evolving as the new frontier of digital transformation. Partnered.io really stood out to her, so she reached out to Adam and here we are today. Nancy is excited to share what she learned about Partnered.io with the Culture of Innovation audience. Index: 00:50 – Introduction of Adam Michalski, Co-Founder and CEO of Partnered.io 02:23 – An example of innovation delivering great business outcomes 06:30 – Adam’s personal journey and passion leading to the creation of ABP software 10:05 – The current state of Partnership Attribution and where its heading 14:50 – What is Account-Based Partnerships and the tooling that can help with these types of partnerships 17:39 – Acceleration in the drive for change and mindset executing measurable change 22:23 – Pitfalls in creating value and generate revenue through ecosystems, how 2.0 environment can help 28:37 – Recurring theme from leaders on PartneredPodcast 31:35 – Innovation that Adam would like to see gain adoption 33:10 – Closing Helpful Links: Partnered.io - https://partnered.io The Partnered Podcast - https://partneredpodcast.com If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E4”! Follow Us On: iTunes: https://podcasts.apple.com/us/podcast/culture-of-innovation/id1537650821 Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 17 December 2020

Nancy and Patrick discuss cultivating innovation as a way of life. Hear as they discuss the motivation to start bold and successful moves, the innovative Unitas Connectivity product and its success factor, changing the culture within organizations, and more. Patrick has over 20 years of leadership experience in the technology industry. Previously, Patrick co-founded and served as CEO for Universal Access, growing the company from a startup to a $144 million run rate, and eventually taking the company public in 2000. He then founded 20/20 Technologies, which after multiple acquisitions became Global Capacity. Patrick joined Unitas Global as CEO in 2014. He holds a BA and an MBA from Wagner College and lives in Chicago. Index: 01:00 – Introduction of Patrick Shutt, CEO of Unitas Global 03:08 – An example of innovation delivering great business outcomes 05:15 – The spark that motivated you to start the bold and successful move, Universal Access 10:33 – Foundation used as a catalyst for a truly next gen network, Unitas Global 17:37 – Connectivity enabling targeted needs of customers 21:30 – Cognitive Flexibility and process of abandoning unsuccessful ideas 24:50 – Unitas Connectivity, relationships, and new kind of network ecosystem 28:14 – Innovation changing the culture 30:17 – What Innovation would you most like to see gain adoption 31:15 – Closing Helpful Links: • Unitas Optimizing Connectivity - https://unitasglobal.com/outcomes/reducing-network-costs/ • Demonstration of Unitas Atlas - https://youtu.be/ygqKuKDTVWo • Differentiators for Cloud Connectivity Solution - https://youtu.be/fAfBaHRXtgc If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E3”! Follow Us On: Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 26 October 2020

Nancy and Jay discuss how channels are evolving into huge ecosystems made up of Influencers, Alliances, Affiliates, Agents, Sub-Agents, MSP’s, Integrators, Implementors and ISV’s. They explore how they all affect the customer’s journey, how ecosystems will replace linear distribution models and handle all these new partners and what effect these changes will have on channel sales models. Index: 00:54 – Introduction of Jay McBain of Forrester 02:51 – An example of innovation delivering great business outcomes 03:54 – Trifurcated channels 06:31 – Transacting and non-transacting partners 10:19 – Where spending of technology is happening 11:55 – Channel Software Tech Stack 15:12 – Barriers to entering ecosystems 18:54 – Creating that platform and helping people find each other 20:03 – A changing channel 23:43 – Looking at workflows, processes, and business logic; Automation 24:25 – Closing Helpful Links: • Forrester Channel Software Tech Stack - https://go.forrester.com/blogs/channel-software-tech-stack-2020-prm-tcma-ecosystem-incentives-channel-data-learning-readiness-and-pricing • Channel Marketers Need To Become Community Marketers - https://www.linkedin.com/pulse/channel-marketers-need-become-community-heres-how-jay-mcbain • Disruption Accelerates Ecosystems - https://ridgeinnovative.com/disruption-accelerates-ecosystems If you enjoyed this podcast, be sure to subscribe to us on Soundcloud for more episodes and write us a review! Share this episode with anyone interested in unconventional ideas. Do you have questions, comments, insight on the topics discussed today? Send an email to support@ridgeinnovative.com with Subject: “Culture of Innovation S1 E2”! Follow Us On: Website: https://ridgeinnovative.com Twitter: https://twitter.com/nancy_ridge LinkedIn: https://www.linkedin.com/in/nancy-ridge-085988a YouTube: https://www.youtube.com/channel/UCjEMawW6iUoDcQDjvtKTBzA Soundcloud: https://soundcloud.com/culture-of-innovation Release Date: 16 September 2020

Meet the remarkable Will Yafi, CEO of TIDWIT and learn how their cloud ecosystem is delivering highly scale able collaboration, distribution and information through breakthrough platform, transforming how organizations serve their customers and partners.