Podcasts about isv

Sameer Narkar is the founder and CEO of Konnect Insights, a global SaaS company based in Mumbai that provides an omnichannel customer experience platform to consumer brands in 100 countries. Sameer created Konnect Insights in 2015 to help customer service teams respond to customers who mention their brands on social media. The product and company have expanded from a slow start working through marketing agencies in India to now distributing through ISV partners in all major global regions. The Konnect Insights product includes social listening, ticketing, reputation monitoring, and social media analytics. They have grown to 140 employees, hundreds of customers, and $7 million ARR--without any outside funding. In this episode, Sameer talks about: Selling through agency and ISV partners to grow efficiently Competing with large, well-funded software companies How he thinks about how AI can help them compete Why he hasn't sold the company or raised outside funding Quote from Sameer Narkar, founder and CEO of Konnect Insights “When you start a software company, you have all odds against you. You don't have enough money. There's no reason why customers would trust you against the established products. There is a 99% chance that you'll fail. “But if you're really passionate about what you're building, then don't look too far ahead. Try to achieve your smaller goals or get from zero to one. So just build something and get some early customers. We figured out a way for agencies to be interested in selling our solution to bring it to market. “Then meet directly with your end customers. It's very easy for tech founders to sit in the office and build a product the way they think. That doesn't work. Many founders think that if they take a half-baked product, they won't get another chance. But that's not the case. You need to build relationships to help you improve and grow..” Links Sameer Narkar on LinkedIn Konnect Insights on LinkedIn Konnect Insights website The Practical Founders Podcast Tune into the Practical Founders Podcast for weekly in-depth interviews with founders who have built valuable software companies without big funding. Subscribe to the Practical Founders Podcast using your favorite podcast app or view on our YouTube channel. Get the weekly Practical Founders newsletter and podcast updates at practicalfounders.com.

El Ministerio de Comercio de China ha anunciado este martes que prolongará, hasta el próximo diciembre, su investigación por competencia desleal a las importaciones de algunos productos de cerdo de la Unión Europea (UE). Aragón es la segunda comunidad autónoma española en producción y exportaciones, con 1,05 millones de toneladas de carne porcina producidas y 811.414 toneladas exportadas, según datos de Interporc.  Según el informe de AEFA, basado en datos de Comex, las exportaciones totales de forrajes deshidratados (balas y pellets) alcanzaron 897.827 toneladas en la campaña 2024/2025, un 47% más que en la campaña anterior (604.574 toneladas en balas y 293.253 en pellets). El Ministerio de Agricultura, Pesca y Alimentación ha iniciado el trámite de audiencia e información pública para modificar el Real Decreto 1048/2022, por el que se establece el sistema de gestión y control de las ayudas de la Política Agraria Común (PAC. En cuanto al ISV, los ajustes se orientan a mejorar la ejecución presupuestaria mediante la modificación de fechas para la comunicación de previsiones financieras, la clarificación de disposiciones sobre estimación de ejecuciones en promoción en terceros países y el ajuste de la redistribución de fondos entre comunidades autónomas. Agricultores y ganaderos de la comarca han comenzado hoy una recogida de firmas para exigir la reapertura inmediata y plena de la Oficina Comarcal Agroambiental de Muniesa, que presta servicio a 11 municipios de la comarca Cuencas Mineras,  tras dos semanas de cierre total.

In this episode, Avanish and Andrew discuss:Andrew's journey as an "operational CFO" from Sun Microsystems through ServiceNow, WalkMe, Lacework, and now Amplitude, being part of the team that built ServiceNow from $400M to $4.5B ARRWhy CFOs must "play chess, not checkers" - thinking several moves ahead about decision implications and making strategic investment pivots for anticipated future growthThe critical difference between multi-product and platform strategies: true platforms have definite customer adoption journeys where products aren't sold independentlyRecognizing platform readiness signals: when customers organically create their own workflows and use cases you never conceived, like hospitals using Amplitude for emergency room optimizationBuilding effective teams by mixing "veterans with rookies" to solve problems rather than just "admire problems," and driving focused execution around single key investmentsThe "fair exchange of value" approach to pricing and partnerships that emphasizes customer adoption, transparency, and simplicity over complexityAbout Avanish Sahai:Avanish Sahai is a Tidemark Fellow and served as a Board Member of Hubspot from 2018 to 2023; he currently serves on the boards of Birdie.ai, Flywl.com and Meta.com.br as well as a few non-profits end educational boards. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About Andrew Casey: Andrew Casey is Chief Financial Officer at Amplitude, where he leads Amplitude's General & Administrative organization, which includes finance, accounting, and legal. With more than 25 years of enterprise software experience, Casey brings deep financial expertise combined with extensive go-to-market strategy and business operations experience.Casey joined Amplitude from Lacework, where he served as CFO and oversaw its successful acquisition by Fortinet. Prior to that, he was the CFO of WalkMe, where he led its Initial Public Offering (IPO) and transformed its enterprise sales motion. Casey's career also includes senior finance roles with ServiceNow, Hewlett-Packard, NortonLifeLock Inc. (formerly Symantec), Oracle, and Sun Microsystems.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guest, Andrew CaseyFollow our host, Avanish SahaiLearn more about Tidemark

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As the Vice President of Strategy at Xebia Microsoft Services, Rocky leads the vision and direction of the company's software development solutions and services. He brings extensive expertise in framework design and implementation, distributed systems architecture, and cloud and container technologies, helping clients achieve their business goals and deliver value to their customers.   He is also the creator of CSLA .NET, an open-source development framework that enables developers to build scalable, maintainable, and secure object-oriented applications. As an accomplished author, he has written multiple books on the subject and frequently shares his insights at major conferences worldwide. He is honored to be a member of the Microsoft Regional Director and MVP programs and serves as co-chair of Visual Studio Live! as well as chair of the Cloud & Containers Live conferences. His passion lies in advancing the software industry and empowering developers to create better software.   Topics of Discussion: [3:30] Rockford shares his first job experience at an independent software vendor (ISV) building software to dispatch and manage the delivery of ready-mix concrete trucks. [8:30] The evolution of software and its connection to real-world processes. [9:53] The impact of technology advancements, such as miniaturization and material science, on modern software applications. [12:40] The influence of AI on software architecture and decision making. [19:15] Rockford about the importance of open-source libraries and personal projects in software development. [21:35] How does one become aware of what's available these days? [23:14] Rockford suggests using RSS readers, curated feeds, and platforms like Feedly and Mastodon to stay informed about industry developments. [27:06] The upside to blogging and microblogging. [28:25] Importance of sharing knowledge and expertise. [29:19] Expertise through teaching and sharing. [32:19] Impact of Large Language Models (LLMs) on Coding. [38:22] Infrastructure challenges with AI. [40:21] Legacy software modernization. [40:52] Career advice for leaders and recognizing it as its own career path.   Mentioned in this Episode: Clear Measure Way Architect Forum Software Engineer Forum Programming with Palermo — New Video Podcast! Email us at programming@palermo.net. Clear Measure, Inc. (Sponsor) .NET DevOps for Azure: A Developer's Guide to DevOps Architecture the Right Way, by Jeffrey Palermo Azure & DevOps Podcast: Rocky Lhotka: CSLA - Episode 210 CSLA.NET Rockford on LinkedIn Rockford Lhotka Rockford's Blog Feedly Morning Dew — Alvin Ashcroft Drive by Daniel Pink  Visual Studio Live! Tunisia DevDays   Want to Learn More? Visit AzureDevOps.Show for show notes and additional episodes.

This episode is sponsored by Mekorma. Mekorma has been helping the Dynamics community streamline AP for over 30 years, and one way they have differentiated their brand is through their focus on empathy and client care. To learn more about the company's roots and core values, we spoke with founder and CEO Ora Goldman. Ora shared some defining moments in Mekorma's history, like their early efforts to bring the needs of financial professionals front and center in their solution development. The company's product evolution has also been focused on understanding real pain points of customers, Ora explains, and she shares some examples and stories about client experiences. We also discuss some of the company's experiences as an ISV in the Microsoft ecosystem, first working with Great Plains and Dynamics GP, and how they have modernized their offerings and expanded to Dynamics 365 Business Central. We also learn more about Ora's outlook on the Dynamics community and her approach to fostering relationships and partnerships. More from Mekorma: If you want to see how we can help your business, reach out to Ora and our expert team today and take the first step toward transforming your AP experience!

When Advaita Ācārya started his prayers to Lord Caitanya Mahāprabhu, he held open class and prayed that Lord Caitanya would come and help spread the Kṛṣṇa consciousness movement all over the world. So, however insignificant it may seem, the way one starts—one person—can change the whole world; one person with a sincere desire. And we feel it in you, Mahārāj, that wherever you go, you set this example of utter humility, at the same time complete seriousness, about this strategy to spread Kṛṣṇa consciousness all over the world. I remember years ago when we talked about New York, and it seemed to be a complicated situation, but I remember you'd always say, "But Prabhupāda started there. He wanted us to spread Kṛṣṇa consciousness in New York." And even in the most difficult situations, you've always adhered yourself to Śrīla Prabhupāda's desire. So all the initiates today are fortunate to be able to see you, to observe how you live and how you interact with others, and to be able to adhere themselves to your instructions. And I'm personally grateful to all the devotees here who are following in Śrīla Prabhupāda's footsteps by accepting His Holiness Radhanath Swami Mahārāja as the representative of the Guru-paramparā, who's showing how to use one's entire life to not only expand Kṛṣṇa consciousness all over the world, but to attain the ultimate perfection of life, which is to constantly remember Kṛṣṇa, talk about Kṛṣṇa, and chant Harē Kṛṣṇa. (HG Vaisesika Dasa) Thank you so much, Mahārāj, for keeping us in your orbit, for inspiring not only your disciples, but all of us here at ISV and around the world. And I'm very happy for these initiates to be connected to our glorious Paramparā. Under your shelter, we're so fortunate to be connected to the most glorious Paramparā. It's a big step you're all taking, and the whole community is here to support you and help you in any way you can. And I already see so many of you who do so much here, do so much service, do so much preaching. So however we can continue to serve each other, serve your Guru Mahārāj and serve Śrīla Prabhupāda. Personally, I want to offer my help, my support, and I'm just so happy for you all to be under the shelter of Radhanath Mahārāj and Śrīla Prabhupāda. Thank you. Harē Kṛṣṇa! (HG Nirākulā Dāsī) I am so happy to see that you are under the shelter of Vaiśeṣika Mahārāja and Nirākulā Devī because, from the core of my heart, I appreciate how Śrīla Prabhupāda is so pleased with their surrender, their example, and their spiritual leadership for this community, and actually for inspiring the whole world of our movement.And I'm just a little creature that's crawling around trying to serve, but Vaiśeṣika Prabhu and Nirākulā Devī are really great Vaiṣṇavas, and how they are pleasing Śrīla Prabhupāda is so meaningful to me and so many other devotees. There is nothing more pleasing to me than you trying to assist them and please them.In my own heart, I'm just assisting them by trying to inspire all of you in this connection to Śrīla Prabhupāda and our Guru-paramparā (HH Rādhānātha Maharaja) Link to the complete ceremony: https://www.youtube.com/watch?v=x3tMBBPxMt4 ------------------------------------------------------------ To connect with His Grace Vaiśeṣika Dāsa, please visit https://www.fanthespark.com/next-steps/ask-vaisesika-dasa/ ------------------------------------------------------------ Add to your wisdom literature collection: https://iskconsv.com/book-store/ https://www.bbtacademic.com/books/ https://thefourquestionsbook.com/ ------------------------------------------------------------ Join us live on Facebook: https://www.facebook.com/FanTheSpark/ Podcasts: https://podcasts.apple.com/us/podcast/sound-bhakti/id1132423868 For the latest videos, subscribe https://www.youtube.com/@FanTheSpark For the latest in SoundCloud: https://soundcloud.com/fan-the-spark

AWS leaders commemorate the podcast's 100th episode while looking ahead to expanded coverage of technology partners and continued focus on generative AI, modern data strategies, agentic AI solutions and more!Topics Include:Episode 100 celebrates milestone of AWS software companies podcastWeekly podcast shares ISV stories, best practices, guidanceToday features AWS leader thoughts on ISV communityArym Diamond heads North America data and AI salesSpecialist team helps win deals, create happy customersISV customers do cutting-edge work on AWS platformISVs create force multiplier effect for entire companyBuilding community through podcast video and audio contentKristen Backeberg leads global ISV partner marketing at AWSPodcast featured 157 ISV leaders from 121 companiesReached over 30,000 listeners across 90+ countries worldwideISV partners drive cloud innovation across all industriesAWS supports growth from startups to enterprise leadersAPN network designed to help partners succeed, scaleOlawale Oladehin directs ISV solutions architecture in North AmericaPodcast shares customer insights, journeys, and innovationsAWS technology continues evolving to meet customer needsCarol Potts leads North America ISV sales at AWSPodcast started less than two years agoFirst episode titled "Data the Engine for Growth"Customer obsession drives everything AWS does for ISVsDeep collaboration focused on joint ISV success partnershipsVishal Sanghvi heads ISV marketing for North AmericaISVs face pressure delivering products at generative AI paceModern data strategy foundational for ISV product successFavorite episodes include Snowflake, Wiz, Coupang discussionsAWS offers programs for every ISV persona typeFuture episodes focus on generative AI, cybersecurity, dataAgentic AI becoming important for production phase evolutionPodcast expanding scope to include technology partnersParticipants:Kristen Backeberg – Director, Global ISV, Solutions Enterprise and Alliance Partner Marketing, Amazon Web ServicesArym Diamond – Director, US ISV Specialists, Amazon Web ServicesOlawale Oladehin – Director, ISV, Solutions Architecture, North America, Amazon Web ServicesCarol Potts – GM, ISV Sales Segment, North America, Amazon Web ServicesVishal Sanghvi - Head of ISV Field Marketing, North America, Amazon Web ServicesSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Are you a CIO, CTO, CISO, or IT decision maker in the restaurant or retail industry, grappling with rising costs and tariffs to keep up with the rapid pace of technological change? The pressure to create high-quality solutions with AI while managing existing infrastructure can be challenging.In this episode of the Tech Transformed Podcast, Shubhangi Dua, podcast host and producer at EM360Tech sits down with Keith Szot, SVP Chief Evangelist at Esper, to talk about how enterprises can extend the lifespan of their current edge devices. They also discuss how such enterprises can easily integrate Edge AI solutions without a complete hardware overhaul."Starting out with IT Ops is a tough endeavor. If you are running revenue producing key business operating systems that are out in the field, it's not an easy job,” stated Szot. “With everything that's going on these days, it's not getting any easier. Now, considering tariffs, the impact of AI in terms of how you look at your hardware refresh cycle, it's really tough.”‘Android is the key'Specifically alluding to edge devices in restaurant and retail, Szot reflecting on the limitations of traditional operating systems says Android is the key. "If you look at the ISV and the solution provider community, the best and latest solutions for these markets are built on Android.”“You look at enterprise developers, if you're developing in-house, arguably it's a lot easier to find an Android developer and build a team to focus on creating Android applications than it is in Windows,” he added. “Android is the biggest developer ecosystem in the world in the history of humankind.Unlike operating systems tied to rapid consumer hardware upgrades, Android offers the flexibility of an open-source project. It allows for greater control over updates and longevity. Szot believes that the Android UX is more intuitive. He says that people use phones all the time. “And even if you're an iOS user, the paradigm, if you go to Android, still has a familiarity where the bar to understand how to use the software in the device arguably is lower." This minimises training needs and improves operational efficiency.In a nutshell, the conversation touches on extending hardware lifecycles for edge devices in the restaurant and retail industry, primarily through the Android flip, to enable the integration of AI at the edge and prepare for future trends like robotics and 5G.Key Takeaways Extending hardware lifecycles is crucial for cost management.Android is becoming the preferred OS for enterprise solutions.AI can enhance customer experiences in retail environments.Robust hardware design is essential for longevity.Transitioning from Windows to Android can save costs.Edge AI allows for on-premise processing without latency issues.Physical AI will revolutionize the retail and restaurant sectors.Quantum computing poses both opportunities and challenges for security.Device management is key to maintaining operational efficiency.Innovative hardware designs will create new customer experiences.Chapters00:00 Introduction to Edge Devices and AI03:12 Extending Hardware Lifecycles in Retail06:06 Transitioning from Windows to Android08:56 Practical Applications of Edge AI11:47 AI Integration in Restaurant Kiosks14:55 Managing Existing Hardware with Software Solutions18:01 The

This week's episode features a replay of a live event with Brian Fitzgerald, EVP of ISV and Enterprise Partnerships at Full Stack Payments. James Shepherd interviews Brian about what it really takes to close large merchant accounts and build successful ISV partnerships. Learn how Full Stack supports agents with implementation, integrations, and lifetime vested residuals. Then, stick around for the Today in Payments segment where James and Patti Murphy cover the latest headlines shaping the payments industry.

In this episode of Partnerships Unraveled, we dive deep into how AI is not just another tech trend but a fundamental shift that's redefining the future of work, especially within the channel. We're joined by David Rozzio, Worldwide Head of Commercial Computing at HP, to explore what the rise of AI PCs (AIPCs) means for partners, end users, and the entire technology ecosystem.David unpacks the four defining benefits of AIPCs, speed, efficiency, security, and personalization, as well as how these intelligent devices are set to transform workflows for roles like sales professionals. He also explains HP's channel-first approach: from tailored partner enablement programs and tools like the HP Experience App, to outcome-based sales strategies that help partners shift from product selling to solution storytelling.What makes this conversation particularly valuable for channel professionals is David's insight into how HP is bridging the AI value chain, combining hardware innovation, ISV collaboration, and training support, to empower partners to deliver tangible, differentiated outcomes.If you're in the channel and want to understand how to turn AI from a buzzword into a business builder, this episode offers a roadmap and a rallying cry for action.Connect with David: https://www.linkedin.com/in/david-rozzio-6aa107/_________________________Learn more about Channext

Send us a textSpecial Guest: Rich Dean, Senior Director of Product Management, SyncroRich talked about his role at Syncro, particularly in the context of the company's upcoming launch and its strategic shift towards becoming a Microsoft-centric independent software vendor (ISV).Rich also addressed the challenges faced by MSPs, particularly the need for modernization in Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools. He spoke about the overwhelming number of tools that MSPs currently manage, which complicates operations and can lead to burnout. He highlighted the importance of adapting to evolving cybersecurity threats, especially in identity management, and acknowledged the transformative role of AI in the industry.He also detailed Syncro's initiatives, including the introduction of security baselines and a custom synchronization tool, which are designed to streamline user onboarding and improve security management.Click here for previous interviews with Syncro.

When we would stay at Govardhana Hill during Kārtik every year, he would come on parikramā with thousands and thousands of devotees. The Govardhana āshram is a quiet place, and during the festival season, sometimes during the day, a yātrā will come in and swarm the place for half an hour, an hour, and then go away. Mahārāja was so personal that he would stop in to see any of his godbrothers, whatever room they were in. And I can remember many times when he would just burst in the room, and then the room would be flooded because devotees would come in with him. Sometimes I'd be sitting doing a pūjā or getting ready for something, and all of a sudden the door would fling open, and Mahārāja would come in with his devotees, and we'd offer obeisances. He would grab my hand, and he'd always have some encouraging words to say. He would say something personal, and it was 99.9% of the time about book distribution, that we have to distribute more, we have to double it. He would say encouraging things, and he would stop in and see other godbrothers, and then he would go on his way. When he came here to ISV, we invariably asked him to make a video for us. Luckily, we have those and we have the pictures of them. One of the times I remember, he sat outside there in front of the hedge in a chair, and we had all he camera set up, and he had the microphone, and it was a blissful time that we had to sit around him and feel that here's one of the senior most leaders in our movement, and he's a book distributor, and he's for us. He would take the time to sit down and go through the rigors of making a video. "Did that go through? Did that take? Fix the microphone, move a little to the left." He didn't mind because he knew the influence he would have by advocating for book distribution, so he would take the time to do that, and we would sit with him and listen to him speak, and it did have a huge effect on people all over the world, as it still is now. Last year, because the devotees were dedicating their activities in distributing books to Mahārāja, and they were especially inspired, which is also the mode of the devotees after their spiritual master leaves the world—where to take shelter? The tirobhāva means when the light of the spiritual master's personal presence goes out, then what light does one follow? One must follow the order of the spiritual master, and one must reconstitute everything one's heard and seen in one's guru to understand how to conduct one's own life. How did my guru speak? How would he make a decision about a particular issue that's going on? We all of you who are his disciples and all of us who are his loving godbrothers and anyone else have a catalog of all he said and the way he said it and the way he reacted to circumstances that we can remember and bring out as we go through the maze which is the material world and trying to find our way through darkness and conduct our services. A heartfelt moment I had with Mahārāja was after... (excerpt from the talk, 24 Apr 2025, ISV) Link to full programe: https://youtube.com/live/2IRzqMpeQ7U?feature=share ------------------------------------------------------------ To connect with His Grace Vaiśeṣika Dāsa, please visit https://www.fanthespark.com/next-steps/ask-vaisesika-dasa/ ------------------------------------------------------------ Add to your wisdom literature collection: https://iskconsv.com/book-store/ https://www.bbtacademic.com/books/ https://thefourquestionsbook.com/ ------------------------------------------------------------ Join us live on Facebook: https://www.facebook.com/FanTheSpark/ Podcasts: https://podcasts.apple.com/us/podcast/sound-bhakti/id1132423868 For the latest videos, subscribe https://www.youtube.com/@FanTheSpark For the latest in SoundCloud: https://soundcloud.com/fan-the-spark ------------------------------------------------------------

In this episode, Avanish and Mike discuss:Mike's journey from his early tech roots in Silicon Valley to his role as CRO at Zscaler, including his transformative work growing ServiceNow from $500M to $6B in the Americas regionThe importance of always viewing platform strategy through the customer's lens - helping them achieve outcomes rather than managing multiple point solutionsHow a successful platform requires breaking down silos not just within your own organization, but often within your customer's organizationThe "one team" concept of the three-legged stool: customer, vendor, and partner, all working together toward shared successWhy ecosystem partners are mission-critical, providing industry expertise and customer insights that vendors can't replicateThe role of security in enabling productive AI adoption, with Zscaler helping customers leverage generative AI safely at scaleHow to develop meaningful metrics with partners beyond just pipeline generation, focusing on mutual success plans and regular reviewsThe importance of playing the long game with partners - "It's not how you behave when things are going great, it's how you behave when things hit the fan"Host: Avanish SahaiAvanish Sahai is a Tidemark Fellow and has served as a Board Member of Hubspot since April 2018 and of Birdie.ai since April 2022. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About Mike RichMike Rich is a highly accomplished technology sales professional with a career spanning more than 30 years.During his tenure as President, Americas at ServiceNow from 2011–2023, Mike played a pivotal role in the company's success. Under his leadership, the AMS region experienced unprecedented revenue growth, catapulting from $500 million to $6 billion+.Mike focused on initiatives like vertical industries that enabled customer-facing teams to partner closely with customers. During his time, the company's overall growth skyrocketed from $80 million to $8 billion. Throughout his career, Mike has kept customer satisfaction as the north star, ensuring that every business decision aligns with the goal of providing unparalleled value to clients and career advancement for employees.Before ServiceNow, Mike held leadership roles at enterprise software companies Borland, Rational Software, and Kana.Mike's leadership philosophy revolves around building diverse teams that prioritize achieving desired mutual outcomes. His passion is fostering environments where collaboration, mutual respect, and teamwork are paramount.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guest, Mike RichFollow our host, Avanish SahaiLearn more about Tidemark

What happens when you build a payment processor focused on extraordinary customer service and cutting-edge technology? You become the ETA 2025 ISO of the Year. Jared Ronski, co-founder and President of Payarc, reveals the journey from small startup to industry award-winner in this engaging conversation.Ronski shares Payarc's origin story, which began with a friendship between himself—then a payment agent—and entrepreneur Zach Martinez. Frustrated by how larger processors often sacrificed service as they scaled, the duo created Payarc with a clear mission: do everything better while putting customers first. This philosophy, known as "the Payarc Way," prioritizes meaningful relationships over transactional interactions.Technology serves as Payarc's second pillar of success. Their team is developing practical AI applications that address real industry challenges, including merchant churn prediction, risk assessment tools, and self-service capabilities for agents. By focusing on reducing friction in the payment process, they've created seamless experiences that partners rave about—including ISV integrations described as "one of the easiest" their partners have ever conducted.Ready to experience payment processing that combines technological innovation with genuine service? Discover how Payarc's unique approach could transform your business one payment at a time.

In this episode, Avanish and Dennis discuss:How Freshworks evolved from a single help desk product to a multi-product platform serving 74,000 customers globally, from small businesses to enterprises like Airbus and Nucor SteelThe importance of being "pulled" by customers into new markets rather than pushing—recognizing when customers you didn't expect are adopting your productsThe challenges of building and scaling a multi-product company where products are at different maturity levels and target slightly different ICPsWhy ecosystem strategy is critical at Freshworks, including both technology integrations with thousands of partners and a services ecosystem to source and implement solutionsFreshworks' differentiated approach of building "uncomplicated" solutions in a market dominated by complexity—particularly for mid-market and low-enterprise customers (up to 20,000 employees)Dennis's philosophy of customer-centricity: "When in doubt, go talk to a customer"Building an ecosystem strategy that includes both technology integrations with thousands of partners and a global services network, with direct sales in nine countries and partner-led expansion everywhere elseAbout the HostAvanish Sahai is a Tidemark Fellow and has served as a Board Member of Hubspot since April 2018 and of Birdie.ai since April 2022. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About Dennis WoodsideDennis Woodside is the CEO and President of Freshworks. He joined Freshworks as President in 2022. Dennis has spent more than two decades at innovative companies in Silicon Valley. Previous roles include Chief Operating Officer of Dropbox and sales and strategy leadership roles at Google for more than 10 years, including CEO of Motorola Mobility after Google acquired the company.Dennis serves on the board of the Boys & Girls Club of the Peninsula in California and previously served on the boards of the American Red Cross and ServiceNow. Dennis holds a B.S. in Industrial Relations from Cornell University and a J.D. from Stanford Law School.About FreshworksFreshworks Inc. (NASDAQ: FRSH) provides people-first AI service software that organizations use to deliver exceptional customer and employee experiences. More than 72,000 companies, including American Express, Bridgestone, Databricks, Fila, Nucor, and Sony choose Freshworks' uncomplicated solutions to increase efficiency and loyalty. For the latest company news and customer stories, visit www.freshworks.com and follow us on Facebook, LinkedIn, and X.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guest, Dennis WoodsideFollow our host, Avanish SahaiLearn more about Tidemark

Ruslan Kusov of SoftServe presents how their Application Modernization Framework accelerates ISV modernization, assesses legacy code, and delivers modernized applications through platform engineering principles.Topics Include:Introduction of Ruslan Kusov, Cloud CoE Director at SoftServeSoftServe builds code for top ISVsSuccess case: accelerated security ISV modernization by six monthsHealthcare tech company assessment: 1.6 million code lines in weeksBusiness need: product development acceleration for competitive advantageBusiness need: intelligent operations automationBusiness need: ecosystem integration and "sizeification" to cloudBusiness need: secure and compliant solutionsBusiness need: customer-centric platforms with personalized experiencesBusiness need: AWS marketplace integrationDistinguishing intentional from unintentional complexityPlatform engineering concept introductionSelf-service internal platforms for standardizationApplying platform engineering across teams (GenAI, CSO, etc.)No one-size-fits-all approach to modernizationSAMP/SEMP framework introductionCore components: EKS, ECS, or LambdaModular structure with interchangeable componentsCase study: ISV switching from hardware to software productsFour-week MVP instead of planned ten weeksSix-month full modernization versus planned twelve monthsAssessment phase importance for business case developmentCalculating cost of doing nothing during modernization decisionsHealthcare customer case: 1.6 million code lines assessedBenefits: platform deployment in under 20 minutesBenefits: 5x reduced assessment timeBenefits: 30% lower infrastructure costsBenefits: 20% increased development productivity with GenAIIntegration with Amazon Q for developer productivityClosing Q&A on security modernization and ongoing managementParticipants:Ruslan Kusov – Cloud CoE Director, SoftserveSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

In Episode 131 of “The Trusted Advisor,” POS Nation VP of Customer Experience Will Atkinson, BlueStar VP of Marketing Dean Reverman, and RSPA CEO Jim Roddy analyze the 2025 RSPA Retail IT Channel KPI Study. Atkinson, Reverman, and Roddy discuss better-than-expected 2024 revenue numbers, VAR and ISV optimism for 2025, strong profit margins for solution providers, how VARs should counter “MSP Creep,” the long-term future of small resellers, and more.  To download your copy of the 2025 RSPA Retail IT Channel KPI Study, visit: www.GoRSPA.org/blog-2025-rspa-retail-it-channel-kpi-study/ “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.  The RSPA is North America's largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org. 

Selling Digital Solutions: Lessons for Microsoft Partners Episode 245 (Rick is based in the Toronto area) In this conversation we explore: How the buyer journey has changed – Why modern buyers are 80-90% through the process before engaging with sales. The importance of adapting sales presentations – How to tailor messaging for Microsoft, ISVs, SI partners, and end customers. Why sales professionals must become guides, not just sellers – Understanding the shift from sales pitches to consultative selling. The role of content in sales success – How different types of content (videos, white papers, case studies) attract different buyer personas. How to research meeting participants to improve sales conversations – Using LinkedIn and meeting invites to personalize communication. The three buyer personas in tech sales – The technical buyer, the business buyer, and the economic buyer, and how to address each. Common mistakes salespeople make in their presentations – Why using the same sales deck for every audience is a bad strategy. The necessity of a structured sales process – Using frameworks like CCR (Circumstance, Challenge, ROI) to guide buyers. How to nurture leads that aren't ready to buy yet – Why a lack of response doesn't mean they're uninterested. Partner relationship strategies – How to communicate effectively with Microsoft, resellers, and ISVs to strengthen collaboration. ----- About our guest, Rick McCutcheon: Rick has award the Microsoft MVP designation 11 times under the category of business applications. MVP stands for Most valuable professional. He works with Microsoft business partners, both ISV and SI/VARs. He hosts the podcast, Partner Talks and has published over 240 episodes over the last four years. Listen to PartnerTalks.com Learn more about Full Contact Selling ----- Key Learning Points from the Podcast Understanding the Buyer Journey – Buyers today do extensive research before engaging with sales professionals. Sales teams must adapt to this shift. Tailoring Your Message to Different Audiences – ISVs, SI Partners, Microsoft, and customers each need a different approach. Content is Key to Sales Success – Effective content marketing attracts potential buyers and moves them through the sales funnel. The Role of Sales as a Guide, Not a Pitchman – Sales professionals should act as trusted advisors rather than aggressive sellers. Customizing Presentations for Different Stakeholders – Sales decks should be adapted based on whether the audience includes technical, business, or economic buyers. The Importance of Researching Meeting Participants – Checking LinkedIn and attendee lists ensures tailored messaging for decision-makers. Common Sales Mistakes That Kill Deals – Using the same generic sales deck, failing to understand the buyer's journey, and pushing a hard sell. Why White Papers and Videos Work – Different types of content appeal to different buyer personas (technical, business, and economic). Avoiding Lead Misinterpretation – Researchers may never reply to a salesperson, but that doesn't mean their company isn't interested. Best Practices for Partner Relationship Management – Effective communication strategies for working with Microsoft and resellers. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We'll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He's fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/  

In this episode, Avanish and Lara discuss:The four distinct phases of software company growth and what each requires - from finding product-market fit ($0-100M) to demonstrating platform vision ($100M-1B) to scaling enterprise deals ($1B-5B)The critical importance of not neglecting your core business while scaling - how ServiceNow used tiered pricing models to continue monetizing their core productsWhy platform and ecosystem strategies are "two sides of the coin" but must be tailored to each company's specific situation - there is no one-size-fits-all approachThe "win-win-win equation" that must exist for successful partnerships - creating value for customers, partners, and your companyCreating cultural alignment around ecosystem strategy - including Dave Schneider's innovative approach of inviting partners to ServiceNow's sales kickoffHow to avoid "throwing money against the wall" with partnerships that lack strategic foundationBuilding unfair advantages at scale through customer relationships, installed base data, and continuous innovation to stay ahead of imitatorsHost: Avanish SahaiAvanish Sahai is a Tidemark Fellow and has served as a Board Member of Hubspot since April 2018 and of Birdie.ai since April 2022. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About Lara CaimiLara Caimi is the President of Worldwide Field Operations at Samsara. Lara brings nearly 25 years of experience to Samsara, where she is responsible for leading Sales and Customer Outcomes. Before Samsara, Lara was Chief Customer and Partner Officer for ServiceNow, overseeing nearly 2,500 global employees across organizations including customer success, professional services, and channel ecosystem. Previously, she served as ServiceNow's Chief Strategy Officer. Before joining ServiceNow, Lara was a partner at Bain & Company, where she advised technology companies on growth and go-to-market strategy.Lara holds a bachelor's degree in Economics and English Literature from St. Olaf College, a MIB from the University of Sydney as a Fulbright Scholar, and an MBA from Harvard Business School.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guest, Lara CaimiFollow our host, Avanish SahaiLearn more about Tidemark

What you don't know might…. “Anybody that's sending a text message from an application should be talking to us,” says Tommy Sheahan, Red Oxygen. In this podcast, Tommy updates us on the Campaign Registry and related issues. Red Oxygen is the world's first application to person messaging. They provide billing, compliance, and delivery of text messages from our off-the-shelf components for Outlook, Gmail, and Excel, or integrating into your ISV platform and provide the same billing, compliance, and delivery. “It is industry regulation. And with the industry regulation requires anybody who's sending an application two-person message to be registered with this governing body. And this governing body needs to know what your EIN is, or if you're a small business, you're doing a DBA, it's your social security number. What is your website? Or it could even be a Facebook page. What is your opt-out policy? You know, some of these small businesses are cities and counties that don't have it. We can give you a copy of an opt-out policy. Who are you texting? Are you texting customers or existing customers? Are you texting employees? Are you texting shareholders? Who are you texting and why? What is the message content, right? And if you have a URL in there, it better not be a micro URL because that's going to get blocked.” Red Oxygen is a member of the Cloud Communications Alliance. Learn more www.redoxygen.com

In this episode, Avanish and Jim discuss:Jim's 46-year journey from IBM to Salesforce, including his role in scaling Salesforce from $22M to $5B in revenueHow customer demands, particularly from companies like Cisco and Merrill Lynch, shaped Salesforce's platform strategyThe strategic decision to separate the application layer from the platformCreating a successful customer success organization to drive adoption and showcase customer storiesThe evolution of Salesforce's partner strategy and metrics for measuring ecosystem successHow the "tactics dictate strategy" philosophy helped Salesforce respond to market needsAbout Our GuestJim Steele is the President of Global Strategic Customers and Partners at Salesforce. Previously, Jim served as Salesforce's President of Worldwide Sales and Chief Customer Officer for over 12 years, from 2002 through 2014 where he led the growth of the company from $22 million to more than $5 billion in revenue. Jim rejoined Salesforce in 2020 as President of Global Strategic Sales with his primary focus to bring the full power of Salesforce to its largest and most strategic customers. Most recently, Jim has also assumed responsibility for Salesforce's Alliances & Channels organization, the Emerging Business operating unit, and Private Equity practice. Previously Jim served as Chief Revenue Officer and President of Yext, President and Chief Revenue Officer of InsideSales.com and President of Worldwide Sales at Ariba. Jim started his career at IBM where he spent over 22 years in executive leadership and senior sales roles including VP and GM of Sales in Asia, based in Tokyo.About our HostAvanish Sahai is a Tidemark Fellow and has served as a Board Member of Hubspot since April 2018 and of Birdie.ai since April 2022. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the AppExchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guests, Jim SteeleFollow our host, Avanish SahaiLearn more about Tidemark

James Shepherd interviews Ben Griefer, COO of Maverick, to explore how ISOs can collaborate with upstream partners to secure ISV and eCommerce platform deals. Whether you're a tech company or an ISO, learn strategies to succeed in the integrated payments space. Stay tuned for Rich Norton's sales tips and Patti Murphy's insights on holiday spending and its impact on margins and residuals.

Nagtatrabaho man tayo o nakabakasyon sa araw na ito, malayo man tayo sa pamilya natin o kasama natin sila sa celebration, may we all realize the depth of the angel's message: “Stop being afraid! Listen! I am bringing you good news of great joy for all the people. Today your Savior, the Lord Messiah, was born in the City of David” (Luke 2:10–11 ISV).All Rights Reserved, CBN Asia Inc.https://www.cbnasia.com/giveSupport the show

In Episode 127 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks leadership with channel expert Janet Schijns, the CEO and co-founder of JSG and an RSPA Board Advisor. Among the topics discussed are leading through change, key differences between risk taking at a large company vs. a small company, the state of women in the IT channel, and why VAR and ISV leaders need to avoid “echo chambers.” “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. The RSPA is North America's largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org. 

HighlightsExpansions Through Acquisitions (01:32)SignUp Software has been expanding its product portfolio, moving from a focus on the office of the CFO more broadly into the operations world. Through acquisitions, its product suite has evolved. In December 2023, SignUp Software acquired Axtension, a Netherlands-based company. It has been working with Axtension on emphasizing the “I” in ISV (independent software vendor).One of the six products involved an overlap with ExFlow AP. This led the team to taking the best of IP (invoice processing) and moving it into ExFlow to build out an offering for AP automation. The other five products are targeted toward manufacturing and project-based businesses. “They fill great gaps with the Microsoft platform toward other ERP systems as well, so we're really thrilled to present this,” Hedin says.Easy Integration for Microsoft Users (06:20)With these offerings, it becomes easier for customers to manage this integration within their ERP environments, especially for Microsoft users. Bigger, more complex Microsoft users often use three to five different ISVs, Hedin notes. Now, the company's offering enables customers to use one solution to integrate Axtension and SignUp Software.Autonomous Finance (10:05)SignUp has been working on low-touch, autonomous finance for a while. It's been set up with strict parameters. The system helps automate financial processes, such as processing invoices from suppliers. Gradually, the level of automation will increase as the system is used, reducing the need for hands-on processing.Community Summit North America (13:13)SignUp Software will be at Community Summit North America, which takes place on October 13-17 in San Antonio, Texas. “I think it's the greatest event when we get the combination of Microsoft and customers, partners and product suppliers,” Hedin says. He encourages attendees to “mix and mingle across those borders…and have fun.”Attendees can find Hedin and the SignUp Software team at Booth #1133. They are looking forward to chatting about the latest innovations from SignUp Software — including AI, e-invoicing, and more — and getting input from the customers.

“The waywardness of the naive will kill them, and the complacency of fools will destroy them” (Prov 1:32, ISV).

This season will feature conversations with key decision-makers who have to support the journey to a platform or any ecosystem. We will talk to C-suite executives, board members, investors, and others who must be bought into the platform journey. In this episode, Avanish and Kevin discuss:Kevin's career journey and his experiences shaping ServiceNow's growth.What it means to authentically be a platform company and how ServiceNow approached platform-first scaling.How customer feedback drove ServiceNow's expansion into new domains like HR and customer workflows.The key factors for entering new markets, including market fit, size, and differentiation.The importance of hiring domain-specific experts and adapting go-to-market strategies.Building and leveraging ecosystem partnerships to drive growth and scale.Balancing core revenue innovation with new domain expansion to ensure sustainable growth.Guest: Kevin HavertyKevin Haverty was formerly the Vice Chairman, Global Public Sector at ServiceNow (NYSE: NOW). In this role, he worked directly with CEO Bill McDermott on expanding ServiceNow's strategic footprint in the public sector and mentoring the company's next generation of early-in-career professionals.During the past decade, Kevin successfully led and grew ServiceNow's world-class go-to-market organization. He most recently served as the company's Chief Revenue Officer, and also held the roles of EVP and SVP of Worldwide Sales and VP of Americas Sales.Earlier in his career, Kevin held several senior sales leadership roles at EMC, Data Domain, Thomsen Financial, and Brocade. He also served 10 years in the U.S. Army National Guard, attaining the rank of Captain.Kevin holds a bachelor's degree in Political Science from Providence College, where he was a distinguished military graduate of the Army ROTC program. He currently serves on the Board of Sprinklr.  Host: Avanish SahaiAvanish Sahai is a Tidemark Fellow and has served as a Board Member of Hubspot since April 2018 and of Birdie.ai since April 2022. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guests, Kevin HavertyFollow our host, Avanish Sahai

Highlights2025 Expectations (02:07)Ashe has had the opportunity to meet with and hear from customers about the challenges they're facing so SignUp can determine the kind of support customers need. A common theme that he has noticed is around "measuring what matters and trying to see how they can move to a predictive model because there's a lot of uncertainty." When business leaders are looking at solutions like ExFlow by SignUp, Ashe explains that it's "something that when we get through our implementation, we feel like we've got a path for them to be able to help meet those goals and, hopefully, improve their relationships with their vendors and reduce some of those risks."ExFlow as an Enabler (05:30)ExFlow focuses on AP automation within Dynamics 365 on both F&O and BC. The office of the CFO is changing to be more strategic with investments, mitigating risks, and predicting potential opportunities. ExFlow takes the amount of time that an organization spends on invoicing, for instance, and compresses it to reduce potential errors and give time back to the business. It also helps organizations measure key elements so they can re-architect their business to be more efficient and plan more effectively. "I think that's where a lot of the real value comes from," Ashe says.Future of AI (08:10)AI will continue to have a huge impact, Ashe considers. For most organizations, AI will have a wider impact of a big-bang approach. "I think some organizations are prepared for that...People are going to slowly but surely get more used to just having an autonomous agent there to help them do their jobs."Previously, Hedin has discussed the premise of three horizons of AI that can be aligned with strategic decision-making and financial control. He elaborates on these horizons: The first horizon is having an immediate impact now, as it includes using copilots to optimize processes and models to become more efficient. The second horizon involves using AI to drive the setup of systems. The third horizon is more autonomous, allowing agents to manage reoccurring tasks, for example.Driving an AI-Strategic View into 2025 (14:46)"We're actually doing what we've always been doing," Hedin confirms. "We've been 100% a Microsoft-dedication ISV." He describes how SignUp Software builds on Microsoft's platform for industry-specific, horizontal solutions. "We need to be smart and use what they are doing and then build the last touch on top of that." This enables the company to build AI models that become better and better with each new generation.Although AI and its evolution is becoming faster and faster, as people are increasingly absorbing the technology, the learning curve still takes time. While AI technology is being adoption, it still requires knowledge to work through prompts, asking the right questions, and fine-tuning models. We need to be maybe one to two years patient before achieving the real autonomous level, Hedin explains, but there are a lot of efficient processes on the way.

Send us a textIn this episode of The Digital Executive, host Brian Thomas welcomes Ted Elliott, CEO of Copado, to discuss his journey from leading JobScience, one of Salesforce's earliest ISV partners, to revolutionizing DevOps processes at Copado. Ted shares how his experiences building software on Salesforce shaped his approach to creating Copado, an AI-powered DevOps platform that enhances development efficiency and quality.Ted delves into Copado's pioneering use of AI to streamline DevOps processes, from automating tedious tasks like testing and documentation to accelerating feature development cycles. He explains how Copado's solutions integrate seamlessly with platforms like Salesforce, Git, and Jira, delivering unparalleled value to organizations striving for agile development and scalability. Through real-world examples, such as a television network optimizing global reporting with Copado, Ted highlights how the platform reduces errors, improves team morale, and enables faster, more reliable deployments.Looking ahead, Ted explores the future of DevOps in the AI era, emphasizing the importance of maintaining rigorous processes while achieving step-level advancements in efficiency. With Copado leading the charge, Ted envisions a transformation in how businesses build, deploy, and manage software. Tune in to hear Ted's insights on embracing change, driving innovation, and making a lasting impact in the tech world.

Find out why leading AI companies Pinecone and Weights & Biases are joining forces with Microsoft to empower developers and drive innovation. This episode of Six Five On The Road at Microsoft Ignite features Microsoft's Mike Hulme General Manager, Digital Apps and Innovation, Azure, Chris Van Pelt, Co-founder & CISO at Weights & Biases, and Lauren Nemeth, Chief Operating Officer at Pinecone with host Daniel Newman for a conversation on utilizing Microsoft's Azure AI Platform to build high-performance AI applications. Their discussion covers: The extensive Azure AI toolchain including frameworks, databases, and LLM observability from leading ISVs Azure Native Integrations enhancing the developer experience with ISV services seamlessly in Azure The strategic partnership between Microsoft, Weights & Biases, and Pinecone to simplify AI app development The growing trend and Microsoft's strategy in partnering with ISVs to bolster AI solution offerings How Pinecone and Weights & Biases aim to drive optimal outcomes through their Microsoft partnership  

This season will feature conversations with key decision-makers who have to support the journey to a platform or any ecosystem. We will talk to C-suite executives, board members, investors, and others who must be bought into the platform journey. In this episode, Avanish and Dave discuss: Dave's background and what led him to start TidemarkTidemark's VSKP framework on how a Vertical SaaS company can win their category, expand their offerings, and then, for a select few, extend through the value chainWhat it really means to be a control point and why it mattersThe mindset (and perhaps mindset shift) that is required to build a strong ecosystemThe wedges you need to be mindful of and the problems they can cause on your journeyThinking about the varying horizons of your product roadmap and how to synthesize them in actionable paths forwardHow to determine if your team is ready for the platform journeyAnd much more! Host: Avanish SahaiAvanish Sahai is a Tidemark Fellow and has served as a Board Member of Hubspot since April 2018 and of Birdie.ai since April 2022. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guest, Dave YuanFollow our host, Avanish SahaiLearn more about Tidemark

What problems can IBM's watsonx solve? Six Five Media host Steven Dickens is In the Booth at IBM TechXchange, where he's joined by IBM's Savio Rodrigues, VP, Ecosystem Engineering & Developer Advocacy, and Sirion's Kanti Prabha, President and Co-founder, for a conversation on partnering with IBM to enhance their solutions using hybrid cloud and AI technology. Their discussion covers: Partnering with IBM as an ISV or MSP to leverage IBM hybrid cloud and AI technology Expanding into new markets with IBM's global reach and networks Insights into Sirion AI and its integration with IBM's Watson to solve business problems Achievements and outcomes from using WatsonX solutions for businesses and customers Future business problems Sirion aims to solve with WatsonX technology  

The Joint Readiness Training Center is pleased to present the seventy-fifth episode to air on ‘The Crucible - The JRTC Experience.' Hosted by the Task Force Senior for the BDE Command & Control (BCT HQ), LTC Timothy Price on behalf of the Commander of Ops Group (COG). Today's guest is the Brigade Commander for 2nd Mobile Brigade Combat Team, 101st Airborne Division (Air Assault), COL James Stultz.   The 2nd Mobile Brigade Combat Team of the 101st Airborne Division (Air Assault), which was activated on 1 July 1941 at Ft. Benning (now Ft. Moore), GA. The MBCT draws its infantry battalions primarily from the 502nd Parachute Infantry Regiment. 2nd MBCT is the Army's first mobile BCT construct. As their designation implies, they're focused on increasing a brigade's overall mobility and with it the agility and flexibility that it provides. They have the Hollywood call-sign of “Strike,” but commonly called “Five oh Duece,” and the motto of “Strike.” (The rest of the motto is “I fight where I am told, and win where I fight.”) They are easily identified by the black heart patches on their helmets dating back to preparation for the invasion of France in World War II and have been known by the enemy as the “Black Hearts Brigade.”   In this episode, we discuss several emerging key lessons, particularly regarding the importance of Transition in Contact (TiC) and the evolving nature of command and control (C2Fix). TiC was highlighted as a critical skill, requiring seamless coordination between the brigade and its multifunctional reconnaissance companies (MFRC) and multi-purpose companies (MPCs), which replaced the traditional anti-tank and heavy weapons companies. These units provided vital intelligence and protection in the deep area, using scout snipers, electronic warfare sections, and anti-air capabilities. However, there were challenges in maintaining a balance between reconnaissance and target acquisition, illustrating the need for constant refinement in how these specialized companies are employed. The introduction of the MFRC and other multifunctional units demonstrated the Army's shift towards more flexible, mobile brigades capable of long-range operations, especially through the use of large-scale air assaults (L2A2).   In addition to TiC, the exercise reinforced the importance of mastering logistics and communications across multiple domains to support Army modernization efforts. Logistics played a critical role in enabling mobility, especially as light infantry units integrated vehicles like the infantry squad vehicle (ISV), providing new tactical opportunities but requiring extensive training. Effective communications were essential for synchronizing complex operations, particularly in the context of C2Fix, where brigades aimed to reduce their physical footprint and rely more on higher echelons for intelligence processing. Mastery of “brilliance in the basics,” such as security, camouflage, and decentralized command structures, proved essential in navigating these transitions and ensuring brigade effectiveness in large-scale combat operations (LSCO). These insights provide a roadmap for future improvements in integrating modern capabilities while maintaining a focus on foundational warfighting skills.   Part of S02 “If I Would Have Only Known” series.   For additional information and insights from this episode, please check-out our Instagram page @the_jrtc_crucible_podcast   Be sure to follow us on social media to keep up with the latest warfighting TTPs learned through the crucible that is the Joint Readiness Training Center.   Follow us by going to: https://linktr.ee/jrtc and then selecting your preferred podcast format.   Again, we'd like to thank our guests for participating. Don't forget to like, subscribe, and review us wherever you listen or watch your podcasts — and be sure to stay tuned for more in the near future.   “The Crucible – The JRTC Experience” is a product of the Joint Readiness Training Center.

Are you curious about how the latest AI advancements are redefining business technology? Bradley Jenkins, Intel's EMEA lead for AI PC and ISV strategies, joins me in discussing the rise of AI PCs, a game-changing technology revolutionizing the workplace with enhanced computing power designed specifically for AI workloads. Intel's AI PCs aren't your typical machines; they come equipped with three AI compute engines: the CPU, GPU, and NPU, each optimized to handle different types of AI tasks. This architecture allows businesses to benefit from improved productivity and enhanced security for longer device lifespans.   Bradley sheds light on how Intel's AI PC, powered by the Intel Core Ultra processor, enables modern businesses to handle AI-enhanced applications seamlessly, transforming how tasks like content creation, voice-to-text, and security analytics are managed. We also touch on Intel's vPro platform, a curated suite of essential technologies built for the unique needs of business IT, offering solutions across performance, security, manageability, and stability. Bradley also explains how Intel's software ecosystem, developer support, and AI PC Acceleration Program are vital differentiators, empowering businesses to leverage AI more effectively. We'll explore real-world applications of AI PCs, including the innovative use of Retrieval Augmented Generation (RAG) to retain institutional knowledge and how these PCs can supercharge multitasking during collaboration calls without missing a beat.  Whether you're an IT professional or a business leader seeking to understand how AI PCs can reshape your organization, this episode thoroughly examines the practical benefits and future potential of Intel's AI-powered computing.   So, how will AI PCs change the way we work? Tune in to find out, and share your thoughts after listening!

We're reflecting on #VARTECH2024 one last time! Was it our biggest show ever? What was the theme, and how did William Shatner, Florida Man memes, and TED Conversations fit in? What were the hot technologies on the exhibit floor, in education sessions, and during the ISV and Solution presentations? Did BlueStar engineer a rocket launch just for their attendees? It's the episode that wonders why we do this to ourselves every year!   #VARValue - For VARs that didn't attend, what did you learn that anyone can use?    Follow BlueStar on YouTube to see VARTECH videos and much more! https://www.youtube.com/@BlueStarinc    TEConnecting with us: Dean - Pocket-sized nuclear battery John - The continued down-spiral of X/Twitter   Keep in Touch! Email - TEConnect@bluestarinc.com LinkedIn - https://www.linkedin.com/company/blue-star Submit your topic ideas - https://www.bluestarinc.com/en-us/about-the-company/bluestar-teconnect-podcast Subscribe to the BlueStar Nation Newsletter - https://nation.bluestarinc.com/#subscribe    Sponsored by: Elo IDS 04/54 Series

Send us a textField services businesses have undergone significant evolution, incorporating elements of Industry 4.0 and CRM. This convergence may be a key factor driving Salesforce's deep engagement in this market. ServiceMax stands out as a prime example of a company that has demonstrated remarkable potential within the field service sector. Originating as an ISV within the Salesforce ecosystem, ServiceMax has transitioned through various ownerships, including GE Digital, Silver Lake, and now PTC. These transitions have played a pivotal role in shaping ServiceMax's identity and fostering a novel category that transcends traditional boundaries. This category intersects CRM, engineering, and CAD, offering a unique proposition that traditional field service models may struggle to grasp. In light of these developments, it's crucial to assess where ServiceMax currently stands in terms of its capabilities and how it stacks up against other solutions within its category.In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of ServiceMax's capabilities. We covered many grounds including where ServiceMax might be a a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand the core strengths and weaknesses of ServiceMax.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Our Mission Should Guide Our Expansion | SB 8.19.21 | HG Vaiśeṣika Dāsa | ISV | 14 Sep 2024 by Vaisesika Dasa

Rādhā-Kṛṣṇa Bol Bol | HG Vaiśeṣika Dāsa | ISV | 26 Aug 2024 by Vaisesika Dasa

Go Beyond Attachment & Aversion | HG Vaiśeṣika Dāsa | ISV | 12 May 2024 by Vaisesika Dasa

Damodarashtakam | HG Vaiśeṣika Dāsa | ISV | 26 Aug 2024 by Vaisesika Dasa

Janmāṣṭamī 2024 Evening Kīrtans and Bhajans | HG Vaiśeṣika Dāsa | ISV | 26 Aug 2024 by Vaisesika Dasa

Go Back To The Nectar Of The Holy Names | HG Vaiśeṣika Dāsa | ISV | 24 Aug 2024 by Vaisesika Dasa

Midnight Arti & Kīrtan | HG Vaiśeṣika Dāsa | Janmāṣṭamī | ISV | 6 Sep 2023 by Vaisesika Dasa

Redirecting Our Minds and Hearts to Krishna | HG Vaiśeṣika Dāsa | 6 Sep 2023 | ISV by Vaisesika Dasa

Setting The Scene For Kṛṣṇa's Appearance | HG Vaiśeṣika Dāsa | ISV | 6 Sep 2023 by Vaisesika Dasa

Vyāsa-pūjā offerings to Śrīla Prabhupāda by HG Vaiśeṣika Dāsa & HG Nirākulā Dāsi | 9 Sep 2023 | ISV by Vaisesika Dasa

Śrī Gurv -aṣṭakam｜Śrīla Prabhupāda Vyāsa-Pūjā | 2023 09 07 | ISV by Vaisesika Dasa

Balarāma Jayanti Kirtan | HG Vaiśeṣika Dāsa | ISV | 19 Aug 2024 by Vaisesika Dasa

Nadīyā-Godrume | Balarāma Jayantī | HG Vaiśeṣika Dāsa | ISV | 11 Aug 2022 by Vaisesika Dasa