Lifelong Learning

Host: Alicia A. Sutton Guest: Andrew Rosenberg, JD, MP Guest: Thomas Sullivan Join in as Andrew Rosenberg, JD, MP, Senior Advisor of CME Coalition and Thomas Sullivan, President, and Founder of Rockpointe, discuss how CE providers will be able to offer a PI-QI improvement activity under the Medicare Access and CHIP Reauthorization Act (MACRA). They will also address the MACRA law’s physician incentives for quality care under Medicare, a breakdown of the Quality Payment Program and CE Opportunities, the newly adopted QI CME Improvement Activity, and more!

Host: Alicia A. Sutton Guest: Jamie Reiter, PhD Guest: Whitney E. Faler, MPA In medical education, it is frequently asked whether an activity was successful, ie. improved outcomes. But, it rarely asks “why”. What factors contribute to the success or failure of CE activities and how can CE providers ensure they are developing and implementing activities that improve patient outcomes? Jamie Reiter, PhD* and Whitey Faler, MPA from CME Outfitters, LLC sit down with Alicia Sutton at the Alliance for Continuing Education in the Health Professions annual conference to discuss the “why” behind successful and unsuccessful educational activities and the approaches CE providers should understand in creating medical education. More specifically, the value of using predictive modeling and how best to implement this into your activities. *Jamie Reiter, PhD is now the Chief Executive Officer of MedEvaluate.

Host: Alicia A. Sutton Guest: Ilana Hardesty, BA Guest: Julie White, BA, MS, CHCP At the 2018 Alliance for Continuing Education in Healthcare Professions meeting, host Alicia Sutton spoke with Ilana Hardesty BA, and Julie White, BA, MS, CHCP from Boston University School of Medicine CME Office on trigger videos to model effective communication strategies. Ms. White explais trigger videos as: "..an offiicial description from Academic Medicine. A trigger film is a short scene depicting a typical clinical situation with a patient or fellow colleague. These films trigger discussions of the issues and circumstances raised in the films. Basically, in layman's terms, a trigger video is really designed to elicit emotion, kind of get the audience primed for discussion." Tune in to see a real trigger video and learn how to effectively develop a patient-centered scenario to illustrate a communication message.​

Host: Alicia A. Sutton Guest: Hilary Schmidt, PhD Guest: John Ruggiero, PhD, MPA, CHCP Guest: Gregory Salinas, PhD Guest: Nili Solomonov Annually, there are around 150,000 certified activities produced in the US annually. However, meta-analyses and research estimates that less than 20% of those educational activities drive behavior change and probably less than 5% lead to improvements in patient outcomes. With a vast array of continuing education (CE) activities available to healthcare professionals (HCPs) and the delay in data on the effectiveness and outcomes of CE activities, it's difficult for HCPs and CE stakeholders to determine the most effective education that has the greatest potential to lead to behavior change thus improving patient care. During the Alliance for Continuing Education in the Healthcare Professions annual meeting host Alicia Sutton speaks with guests Hilary Schmidt, PhD, John Ruggiero, PhD, MPA, CHCP, Gregory Salinas, PhD, and Nili Solomonov in a two-part interview covering: The current state of CE activities and address the lack of objective, reliable, and empirical assessment available to prospectively identify CE activities that have the greatest potential to lead to improvements in health care practice. The development of a new Instructional Design Rating Scale and its reliability and predictive validity in driving behavior change through rigorous research methods based on the science of human learning.

Host: Alicia A. Sutton Guest: Miriam Uhlmann, PhD Guest: Samar Aboulsoud, MD, PhD, MSc Med Ed, FHEA, MAcadMEd Due to research and studies, health care teams are improving and understanding cultural sensitivity issues and cultural competence. However, we still have much to learn. At the Alliance for Continuing Education in Healthcare Professions 2018 annual meeting, host Alicia Sutton interviewed Samar Aboulsoud, MD and Miriam Uhlmann, PhD about their presentation "A Means to an End: Achieving Patient Satisfaction Through Culturally Sensitive Communication". In this discussion, Drs. Aboulsoud and Uhlmann discuss their personal and professional experience with educating health care teams to deepen the medical knowledge and clinical skills of those who provide holistic approaches for patient care. Furthermore, it will challenge clinician’s understanding of what affects their interactions and understandings that can impact patient care, compliance, and outcomes.

Host: Alicia A. Sutton Guest: Rob Lowney In this episode of Lifelong Learning, Alicia Sutton welcomes Rob Lowney, Principal and Managing Director of CMEology. Rob showcases how CMEology's innovative methods improve engagement in CME which ultimately leads to improved patient care. In addition to improving engagement, Rob also shares how to add value across all stakeholders in CME, such as utilizing the arts and humanizing the education, quantifying the value of CME, research conveying improved patient health & changing performance, and multimedia education.

Host: Alicia A. Sutton Guest: Camille M. Fung, MD Host Alicia Sutton is joined by Dr. Camille Fung to discuss two areas of public health in Utah that were not addressed by the Utah legislature: opioid addiction and overdose in pregnant women and newborn infants with Neonatal Abstinence Syndrome (NAS). Dr. Fung is an assistant professor at the University of Utah, Division of Neonatology. Tune in to see how Dr. Fung with her colleagues created enduring material to educate healthcare professionals on the unaddressed public health problem of opioid management without any financial resources.

Host: Alicia A. Sutton Guest: Alvaro Margolis, MD, MS Guest: Jann Balmer, PhD, RN, FACEHP, FAAN From the annual meeting of the Alliance for Continuing Education in the Healthcare Professions in Orlando, Florida, join in as Alvaro Margolis, MD, MS, President and CEO of EviMed, and his colleague Jann Balmer, PhD, RN, FACEHP, FAAN, Director of CME at the University of Virginia School of Medicine, discuss how Facebook and other social network concepts and approaches can be used to promote social learning in health care teams, both for online and for combined online and face-to-face learning.

Host: Alicia A. Sutton Guest: Dave deBronkart From the annual meeting of the Alliance for Continuing Education in the Healthcare Professions in Orlando, Florida, keynote speaker Dave deBronkart joins host Alicia Sutton to discuss the evolving roles in the patient and doctor relationship. Better known as ‘e-Patient Dave’, deBronkart emphasizes key points in the shift from the patient as a passive recipient of care to one where the patient is an active contributor to his or her own care. deBronkart discusses healthy patient:doctor communication and ways clinicians can employ effective techniques. As a co-founder of the Society for Participatory Medicine and stage 4 kidney cancer survivor, deBronkart speaks globally on how patients should be partners in their care, rather than passive recipients, and how collaboration makes healthcare better for everyone.

Host: Alicia Sutton Guest: Annette Mallory Donawa, PhD Constructivism is the theory that people in a learning environment will merge their prior foundational knowledge and experience with new details they are learning, helping them construct new understandings for themselves. Joining host Alicia Sutton is Dr. Annette Mallory Donawa, Assistant Dean and Director of Continuing Medical Education at the Johns Hopkins University School of Medicine. Dr. Donawa will discuss the learning theory of constructivism and its current to future impacts on continuing medical education.

Host: Alicia Sutton How do you make sure that the right people are doing the right jobs at the right time, helping medical practices function more efficiently? Alicia Sutton chats with Ray Saputelli, Executive Vice President and CEO of the New Jersey Academy of Family Physicians, about transforming medical practices to run as more cohesive units.

Host: Alicia A. Sutton Lauren Patrick, President of Healthmonix, joins host Alicia Sutton on the floors of the ACEhp annual meeting to discuss customized, collaborative models in quality improvement, and how new perspectives on data analytics are changing assessments of clinical performance improvement.

Host: Alicia A. Sutton In today's health care environment, the basic, fundamental drive to get and stay healthy can become overwhelming for patients. This issue makes patient engagement, both within and outside practice settings, one of the most important goals among clinicians for enhancing patient care. Joining host Alicia Sutton on the floors of the ACEhp annual meeting to discuss strategic advances in patient engagement is Mazi Rasulnia, President and Co-Founder of Pack Health. Prior to co- founding Pack Health, Mazi was the president of CE Outcomes LLC, which provided assessment outcomes and program evaluations. He has a PhD in Health Services Research, MBA and MPH in Health Care organization and Policy from the University of Alabama at Birmingham.

Host: Alicia A. Sutton From the floors of the Alliance for Continuing Education in the Health Professions' annual meeting in Washington DC, host Alicia Sutton welcomes Michael Baffuto, President of Integrity CE. The two discuss new and emerging design platforms for medical education, leveraging mobile technologies to increase engagement, learning, and positive clinical change.

Host: Alicia A. Sutton Pre and Post tests have long been the standards in continuing medical education. However, with the use of today's technologies, typical didactic learning sessions have evolved into novel real-time experiences for both learners and the educational providers. Host Alicia Sutton welcomes Ryan Mazon, Vice President of Business Development at Educational Measures, to discuss the rise in interactive education in medicine.

Host: Alicia A. Sutton Shared decision making (SDM) is a synergistic process that allows patients and their providers to make health care decisions together and take into account the best scientific evidence available, as well as the patient’s values, goals, and preferences. It's important to invite all patients into the process even if they decline. This process increases patient satisfaction, adherence and compliance. Join host Alicia Sutton to discuss shared decision making with guest Isabelle Vacher, former nurse and Senior Vice President of Educational Strategy at AXIS Medical Education, Inc.

Host: Alicia A. Sutton Guest: Linda Gracie-King, MS From conferences to interactive on demand education, the field of continuing medical education (CME) is constantly evolving. Traditionally the preferred form of CME is live and in person, but as time goes on CME providers continue to improve their on demand CME services. Join host, Alicia Sutton, and guest, Linda Gracie-King, MS, Managing Partner at AXIS Medical Education, on the floor of the Alliance for Continuing Education in Health Professions annual industry summit meeting in Philadelphia, PA. They discuss the future of on demand continuing medical education, with special emphasis on the oncology field.

Guest: Joseph "Joe" Kim, MD, MPH Host: Alicia A. Sutton Quality Improvement Education, or QIE, is being leveraged for reducing errors and improving practice efficiencies across hospitals and private clinics alike. But how is QIE implemented, and what measures signify its success in medical education? Joining host Alicia Sutton to discuss this important subject at the Alliance for Education in the Health Professions annual meeting is Dr. Joe Kim, physician technologist and President of MCM Education.

Guest: Brian S. McGowan, PhD Host: Alicia A. Sutton "Learning about the Learners" is a core precept underlying the Flipped Classroom, a blended learning model that helps increase continuity of learning experiences between faculty and students. Joining host Alicia Sutton to describe this model and its applications in healthcare education is Brian McGowan, Chief Learning Officer for ArcheMedx.

Host: Alicia A. Sutton Guest: Ray Saputelli Healthcare costs in the U.S. are among the highest in the world, yet health outcomes remain in the bottom tiers compared to other developed countries. How might the care delivery model be changed to affect change in this regard, and who is leading the way? Joining host Alicia Sutton to examine one state's efforts to replace volume of care with value in care, driving down costs while improving outcomes, is Ray Saputelli, Executive Vice President of the New Jersey Academy of Family Physicians.

Guest: Scott Kober Guest: Derek Warnick Host: Alicia A. Sutton Google Hangouts: they're not just for video chats. It turns out that they are also quite useful for focused learning platforms positioned for targeted learners. How are these hangouts being leveraged for innovative medical educational offerings? Host Alicia Sutton welcomes Derek Warnick and Scott Kober to discuss this emerging platform in the healthcare sector.

Host: Alicia A. Sutton "Patient engagement" is a broadly encompassing term that takes on various forms depending on the point of view, from the physician's drive toward better treatment compliance and health literacy to the patient's stance on being heard and understood through the care continuum. How can the medical profession assess, measure, and improve patient engagement indexes from both points of view? Host Alicia Sutton welcomes Pete Sheldon, president of Opus Science, LLC based in Annapolis, MD, to describe strategies employed locally and nationwide to enhance patient engagement.

Guest: AK Host: Alicia A. Sutton Visual representations of data come in many shapes and forms in medical education, but their clarity, meaningfulness, and utility are always intended to be top-notch. Unfortunately, this is sometimes not the case, with visual depictions of important information that may appear confusing or, even worse for the educator, uninteresting. What is the rhyme and reason to generating effective designs for medical data? Host Alicia Sutton welcomes Andy Kirk, data visualization expert and founder of Visualizing Data Ltd, to address this subject in depth. Mr. Kirk is author of Data Visualization: a successful design process, a practical guide for creating data visualisation solutions in the most effective and efficient way.

Guest: Cynthia Kear Guest: Tom McKeithen, Jr. Host: Alicia A. Sutton There is a national public health crisis concerning the misuse and overuse of opioid medications, and despite multiple large scale efforts to stem the tide, negative trends persist. In order to address risk and safety concerns, reduce serious adverse outcomes, and simultaneously ensure that pain patients maintain necessary access to opioids, the U. S. Food and Drug Administration (FDA) has developed a Risk Evaluation and Mitigation Strategy (REMS) that applies to all long-acting and extended-release opioid medications. Joining Alicia Sutton to discuss how REMS programs are being used to help inform and educate the medical community are Cynthia Kear and Tom McKeithen. Ms. Kear is Senior Vice President of the California Academy of Family Physicians, while Mr. McKeithen is Senior Consultant at Healthcare Performance Consulting

Host: Alicia A. Sutton Guest: Destry Sulkes, MD, MBA The meeting of the Alliance for Continuing Education in the Health Professions (ACEHP) witnessed a broad spectrum of presentations and dialogues focused on medical education, from big data to quality improvement to social media to patient safety. Recapping highlights from this meeting is Dr. Destry J. Sulkes, President of the Board of Directors for ACEHP and co-founder of Medivo Inc.

Host: Alicia A. Sutton Guest: Bill Levisay, MBA Past success is not always a predictor of future success, and nowhere is this clearer than in the medical field. But what can medicine draw from the unprecedented successes and colossal failures of the corporate world? Joining host Alicia Sutton to discuss the gravity of success, and ways to avoid failure in the wake of that success, is Bill Levisay, Chief Customer Officer at Bolthouse Farms in Atlanta, GA.

Host: Alicia A. Sutton Guest: Alexander M. Djuricich, MD, FACP, FAAP Guest: Brian S. McGowan, PhD Are you using social media in your practice setting? If not, you may be missing important new peer-to-peer educational opportunities and innovative means of connecting with your patients for better care provision. Joining Alicia Sutton to discuss the emerging roles of social media in medicine are Brian McGowan, Chief Learning Officer for ArcheMedx, and Dr. Alexander Djuricich, Associate Dean for CME at Indiana University School of Medicine.

Host: Alicia A. Sutton Guest: Jennifer Golbeck, PhD How will new computational techniques leveraging "big data" analytics impact healthcare systems and medical practices, and where should this data come from? Alicia Sutton welcomes Jennifer Golbeck, director of the Human Computer Interaction Lab and associate professor at the College of Information Studies of the University of Maryland, to discuss present and future directions in big data usage for medicine and society.

Host: Alicia A. Sutton How divergent are cultural perspectives in the healthcare system, and how does this affect both the delivery of medical care by clinicians and the paths toward health and wellbeing for patients? Dr. Simon Kitto, Medical Sociologist, Director of Research in Continuing Professional Development and Assistant Professor in the Department of Surgery at the Wilson Centre for the University of Toronto, joins host Alicia Sutton to explore workplace culture from several vantage points, such as professional-to-patient value systems and group behavior dynamics, toward better understanding health outcomes.

Host: Alicia A. Sutton Guest: Ray Saputelli The American Academy of Family Physicians estimates that approximately 52,000 more primary care physicians will be needed in the workforce by 2025 in order to maintain basic standards of care for the American population. But in a climate where medical professionals are increasingly turning away from general medicine to pursue higher paying niche specialties, the challenge to counter a looming shortage of primary care physicians rises exponentially. What actions, incentives, and culture changes will be needed to bring primary care back into prominence? Joining host Alicia Sutton to examine this issue is Ray Saputelli, Executive Vice President of the New Jersey Chapter of the American Academy of Family Physicians.

Host: Alicia A. Sutton Quality Improvement in medical education can take place along several stages of behavior change, from orientation to enablement to sustainment. The timing of QI intervention, and the ways in which QI teams collaborate creatively within each phase, become critical. Joining host Alicia Sutton to elaborate on this type of modeling for education improvement is Chitra Subramaniam, Ph.D., Assistant Dean and Director for Continuing Medical Education at Duke University's Clinical Research Institute. Dr. Subramaniam is also Assistant Dean at the Duke Center for Educational Excellence.

Host: Alicia A. Sutton Host Alicia Sutton welcomes Dr. Arif Kamal, Director of Quality and Outcomes at the Duke Cancer Institute, to talk about ways in which clinicians can become more involved or even take the reins of leadership in quality improvement initiatives within their health systems. The discussion pays close attention to the burgeoning field of Big Data, and how its rapid entry into healthcare impacts quality improvement efforts.

Host: Alicia A. Sutton Host Alicia Sutton is joined by Bob Meinzer, Senior Director for National Education Strategy at the New Jersey Academy of Family Physicians. Their topic of focus is accountable care organizations (ACOs): what they are, how they are structured, and where their potential benefits and pitfalls lie respectively within the medical education field.

Host: Alicia A. Sutton "Quality improvement is not an event or a project; it's a continuous process." This is the sentiment of special guest Louis Diamond, President of the Quality in Health Care Advisory Group, LLC. Mr. Diamond also serves as Quality Improvement Education Initiation Chair for ACEHP. He joins host Alicia Sutton to discuss medical education's roles in quality improvement (QI) and the triumphs and challenges occurring at clinical and health political levels to advance QI goals.

Host: Alicia A. Sutton The Patient Centered Medical Home. What is it? How do practices become PCMH-recognized? And how do PCMH models change the way medical education is crafted and delivered to clinicians? Host Alicia Sutton welcomes guests Jennifer D'alessandro and Scott Weber to explore these and other questions. Ms. D'alessandro is Assistant Director of Education at the National Committee for Quality Assurance, a non-profit organization dedicated to improving health care quality. Mr. Weber is CEO of MED-IQ, a leading provider of continuing medical education.

Host: Alicia A. Sutton Continuous professional development in medicine is a lifelong endeavor that extends well beyond medical school. As our knowledge of system improvement increases, we begin to see corresponding changes in the learning environment. This creates new reasons for healthcare professionals to engage in quality improvement (QI) education. Joining host Alicia Sutton to discuss this evolution is Dr. Jack Kues, Associate Dean for Continuous Professional Development at the University of Cincinnati.

Host: Alicia A. Sutton Knowledge Translation (KT) is the process of making knowledge created within one professional community accessible, understandable and useful within other professional communities, which leads ultimately to widespread adoption of that knowledge into everyday health practices. But how is this done, and does it have any disruptive effects on Quality Improvement (QI) standards? Joining host Alicia Sutton to speak on this matter is Dr. Robert J. Birnbaum, MD, PhD. Dr. Birnbaum is the Knowledge Translation Research Director for the Massachusetts General Hospital Academy, the Director of Continuing Professional Development at Partners HealthCare, and an Assistant Professor of Psychiatry at Harvard Medical School.

Host: Alicia A. Sutton Whether one is a learner or an educator, the current and potential impacts of legistlative trends from Washington are tremendous. As collaborations between academia, industry, and the government become increasingly complex, advocates of quality improvement in medical education must learn to navigate new challenges in key areas such as conflicts of interest, healthcare reform, physician-patient communications, and healthcare technologies. Joining host Alicia Sutton to discuss this important topic is John F. Kamp, Executive Director of the Coalition for Healthcare Communication.

Host: Alicia A. Sutton Health Information Technology (HIT) has an intuitive place in modern clinical practice, but the ways in which emerging technologies can integrate with quality improvement efforts in medical education aren't always clear. Health Technologist Dr. Joseph Kim joins host Alicia Sutton to describe various means by which organizations, group practices, and individual physicians can leverage new technologies to improve quality of care.

Host: Alicia A. Sutton Host Alicia Sutton is joined by Chitra Subramaniam, Ph.D., Assistant Dean and Director for Continuing Medical Education at Duke University's Clinical Research Institute. Dr. Subramaniam is also Assistant Dean at the Duke Center for Educational Excellence. She describes several initiatives being undertaken at her academic setting to drive forward quality improvement in clinical education with innovative practice models.

Host: Alicia A. Sutton Quality Improvement Education: a rapidly expanding model of education that emphasizes interdisciplinary teams with the aim to improve quality in care. For many, this is a natural development in education that coincides with emerging healthcare system models. But what does this educational trend mean for practicing physicians, and how does it leverage patient data analytics and electronic health records in ways that haven't been seen before? Addressing these and other questions is Destry J. Sulkes, MD, MBA, co-founder of Medivo Inc. and President of the Board of Directors for the Alliance for Continuing Education in Health Professions (ACEHP).

Host: Alicia A. Sutton What are the factors of quality improvement and innovation in education models that truly impact a clinician's pursuit of lifelong learning? Joining host Alicia Sutton to discuss the latest trends and approaches in modeling continuing education is Scott Weber, CEO of Med-IQ, an ACCME-accredited provider. Med-IQ has core expertise in developing quality improvement and performance improvement education for medical professionals.