Podcasts about hcps

In late 2024 I spoke with an academically trained cardiologist expert in cardiometabolic risk prevention and obesity medicine, educator, Dr. Eldad Einav, from Beverly Hills, CA about the ongoing controversy about the shortage and patient access to the exciting new weight loss treatments such as GLP1 agonists. He shared many practical, clinical insights and research that are important to revisit today for patients, physicians, and payers who are seeking to provide the best solutions and learn from some recent shortcomings.0:00 Highlight #1 - Distinguishing the quality of weight loss solutions1:26 Highlight #2 - Providing reliable 503B Facility source for patients w/ no access to GLP13:18 - Speaker Introduction6:14 - Why Dr. Einav decided to specialize in obesity / weight loss9:38 - Why should cardiologists focus on weight management - preventive care?11:58 - Not many cardiologists manage weight12:34 - Patient preferences to treat weight vs hypertension or cholesterol14:34 - Problem of maintaining long-term weight loss 15:00 Look AHEAD study - well-controlled lifestyle study of weight loss with 16:19 Drugs meeting newer targets of 15% or higher weight loss16:57 - Select Trial: weight loss reduces risk of heart attack, stroke by 20%19:07 - New drugs approaching efficacy of bariatric surgery 21:29 - 2024 Shortage and patient access to new GLP1 drugs23:11 - Specialty pharmacy compounding GLP controversy26:06 - What doctors should know about choosing compounded drug alternatives27:54 - What patients should know about choosing their weight loss drugs31:22 - Reality of types of compounded medications used by US hospitals32:11 - Removing the double-standard of compounded medications to improve patient access33:46 - Helpful resources to learn how to access the right weight-loss medication37:47 - Final Advice to Patients and HCPs to make better decisions, consolidate fragmented care

Our 64th episode features a great panel conversation with Dr. Pam Hunter and Randy Milliron about inspiration...mentors, books, and other things that help get in a good mindset to do good things. You might hear about a good book here. :)

Our 65th episode features a great conversation with Jane Thomason of National Nurses United on the current events involving the Department of Government Efficiency and NIOSH along with other current events. Thanks to Jane for coming back to the podcast to talk with us!

This week on the podcast, the team are joined by omnichannel engagement expert Yacin Marzouki, who shares his strategies on how to make omnichannel work for both pharmaceutical companies and healthcare professionals.  Together, Yacin and Jade sit down in the studio to explore what it takes to harmonise omnichannel across an organisation, why content activation is still a major hurdle, how to make sure messaging truly resonates with HCPs and much more. Expect practical insights on operational excellence, the evolving role of AI and a fresh perspective on what success looks like across a product's lifecycle.  A little more on EMJ GOLD's guest…  Yacin Marzouki is a global omnichannel engagement lead on a mission to disrupt the industry's approach to omnichannel. Within the pharmaceutical sector, he specialises in shaping seamless customer journeys, driving content activation and aligning global strategies with local execution. Yacin is dedicated to transforming brand plans into meaningful, measurable customer engagements, and is passionate about building high-performing, collaborative teams that deliver real impact. 

Christine Lee, Head of Health Strategy and Partnerships at AnalyticsIQ, focuses on helping healthcare brands and pharmaceutical companies better understand and engage with healthcare providers by taking into account data beyond their professional lives. This data-driven Provider as a Person approach analyzes the healthcare professional's personal characteristics, outside interests, decision-making style, and preferred method of communication. The goal is to foster more meaningful relationships with providers, address provider burnout, and improve patient outcomes.   Christine explains, "We're coming into play here in supporting healthcare brands and better understanding the providers as people. As I mentioned, we're a people-based data company. I'd say that in an era where data is abundant and there is no shortage of health data being gathered and analyzed. So, you've got a lot of data assets out there that are coming from clinical trials, your real-world evidence, claims data, your electronic health records, all of which give insight into the aspects of a provider from a clinical setting. Traditionally, healthcare providers have been viewed primarily through the lens of their professional lives, their specialties, their role in patient care, prescription-writing behaviors, and even their affiliations. And these are super important factors. We do see those truly as table stakes, but they paint an incomplete picture."   "Providers, like patients, have unique lives, needs, and preferences, which really shape how they interact with the work they do and the brands they seek to engage with. The industry is really recognizing these nuances, which presents a unique opportunity for healthcare brands to acknowledge the complexity of the providers' lives beyond what you could say are their white coat moments, and differentiate their message. And so this can dig into driving more meaningful engagement. And for us here at AnalyticsIQ, we're focused on helping to understand healthcare providers, or HCPs, more broadly, and understanding some of their personal characteristics. So, the data we're bringing to the table to complement all the other data in the ecosystem will be things like considering their work-life balance." #AnalyticsIQ #HealthcareData #HealthcareAnalytics #HealthTech #HCPengagement #PatientExperience #ValueBasedCare #PersonalizedCare #HealthEquity #SDOH #HealthcarePrivacy #PatientData analytics-iq.com Download the transcript here

Christine Lee, Head of Health Strategy and Partnerships at AnalyticsIQ, focuses on helping healthcare brands and pharmaceutical companies better understand and engage with healthcare providers by taking into account data beyond their professional lives. This data-driven Provider as a Person approach analyzes the healthcare professional's personal characteristics, outside interests, decision-making style, and preferred method of communication. The goal is to foster more meaningful relationships with providers, address provider burnout, and improve patient outcomes.   Christine explains, "We're coming into play here in supporting healthcare brands and better understanding the providers as people. As I mentioned, we're a people-based data company. I'd say that in an era where data is abundant and there is no shortage of health data being gathered and analyzed. So, you've got a lot of data assets out there that are coming from clinical trials, your real-world evidence, claims data, your electronic health records, all of which give insight into the aspects of a provider from a clinical setting. Traditionally, healthcare providers have been viewed primarily through the lens of their professional lives, their specialties, their role in patient care, prescription-writing behaviors, and even their affiliations. And these are super important factors. We do see those truly as table stakes, but they paint an incomplete picture."   "Providers, like patients, have unique lives, needs, and preferences, which really shape how they interact with the work they do and the brands they seek to engage with. The industry is really recognizing these nuances, which presents a unique opportunity for healthcare brands to acknowledge the complexity of the providers' lives beyond what you could say are their white coat moments, and differentiate their message. And so this can dig into driving more meaningful engagement. And for us here at AnalyticsIQ, we're focused on helping to understand healthcare providers, or HCPs, more broadly, and understanding some of their personal characteristics. So, the data we're bringing to the table to complement all the other data in the ecosystem will be things like considering their work-life balance." #AnalyticsIQ #HealthcareData #HealthcareAnalytics #HealthTech #HCPengagement #PatientExperience #ValueBasedCare #PersonalizedCare #HealthEquity #SDOH #HealthcarePrivacy #PatientData analytics-iq.com Listen to the podcast here

Healthcare providers (HCPs) are busier and more overwhelmed than ever before, meaning the customer experience can no longer be an afterthought—it must be a strategic priority. In this Trending Health episode, Everly is joined by Raina Dhir & Colleen Lawlor to tackle a challenge every launch team faces—how to break through the noise and truly connect with HCPs at launch. Raina, Colleen, and Everly explore strategies for creating personalized, high-impact HCP experiences to truly enable leaders to differentiate their launches.To learn more about how we can help your team, reach out to colleen.lawlor@vynamic.com and raina.dhir@vynamic.com. Check out our recent Omnichannel Insight on our website for more information: From strategy to execution: Delivering an omnichannel transformation – Vynamic LLC Podcast Tags: healthcare, life sciences, product launch, product launch trends, life sciences trends, launch excellence, customer engagement, customer experience Panel –Everly Petruzzelli, Colleen Lawlor, Raina Dhir Research & Production – Julia Morrison, Adrea Cope, Everly Petruzzelli  Recording & Editing – Mike Liberto, Rachel Skonecki For additional discussion, please contact us at TrendingHealth.com.

Our poll suggests 85% of you want the QR code to link to SPC OR for HCPs to refer to the SPC. So is this the beginning of the end for Prescribing Information?

MedPod Today: the podcast series where MedPage Today reporters share deeper insight into the week's biggest healthcare stories. This week, MedPage Today reporters discuss the fallout from major

2025 is already shaping up to be the most revolutionary year healthcare marketing has seen in decades. Is your business seizing the extraordinary opportunities before us, or is it being left behind? Join Stewart Gandolf, MBA, CEO of Healthcare Success and recognized thought leader for over 20 years, as he unveils groundbreaking strategies for 2025 about how to: • Revitalize your brand with a “living brand” approach • Adapt your SEO strategies to include AI, ChatGPT, and zero-click searches • Out-market and outsmart aggressive competitors • Avoid HIPAA violations due to digital tracking technologies • Market in the era of value-based care and limited physician access • Double your ROI with AI-assisted phone agents and call-tracking • Leverage integrated marketing to ensure your brand is “everywhere” to patients and HCPS

In this episode, I am having a conversation with Dr. Milad Modabber, an ophthalmologist who shares the same interest and passion for making financial literacy a part of our medical training. We will understand why he thinks so and how we can work towards this goal.   If you have any comments or feedback, please email me at hmfhd2020@gmail.com.

Negotiating with High Conflict Personalities: A Transformative ApproachIn this enlightening episode of It's All Your Fault, hosts Megan Hunter and Bill Eddy from the High Conflict Institute welcome Michèle Huff, author of "The Transformative Negotiator: Changing the Way We Come to Agreement." Through her experience as a transactional lawyer and current executive director at UC Berkeley's Office of Business Contracts and Brand Protection, Huff shares insights that align perfectly with managing high conflict situations while maintaining humanity and connection.The conversation explores how Huff's unique approach to negotiation - emphasizing internal transformation and human connection - can be particularly effective when dealing with high conflict personalities. Drawing from Buddhist principles and years of experience in Silicon Valley, Huff explains how understanding oneself becomes crucial when facing challenging behaviors in negotiations. Bill and Megan connect these concepts to their extensive work with high conflict personalities, showing how transformative negotiation techniques can help manage difficult situations.The discussion delves into practical strategies for maintaining composure when faced with high conflict behaviors, including the use of "anchoring" techniques and mindful breathing. Particularly valuable is the exploration of how these methods can work even in high-stakes business environments where traditional aggressive negotiation tactics are common. The episode also addresses cultural differences in negotiation styles, offering insights into managing high conflict situations across cultural boundaries.Questions we answer in this episode:How do you maintain effectiveness when dealing with high conflict personalities?What techniques help keep negotiations productive when emotions run high?How can you recognize early warning signs of high conflict behavior in negotiations?When should you walk away from a negotiation?What role does self-awareness play in managing difficult negotiations?Key Takeaways:Understanding your own triggers helps manage high conflict situationsHuman connection can defuse potentially volatile negotiationsPhysical and emotional well-being directly impacts negotiation successSetting appropriate boundaries is crucial in high conflict situationsTransformative negotiation techniques work in both personal and professional contextsThis episode provides essential insights for anyone who deals with high conflict personalities in negotiations, from business professionals to mediators to individuals managing personal relationships. Huff's approach to transformative negotiation, combined with Bill and Megan's expertise in high conflict personalities, offers practical strategies for achieving better outcomes while maintaining professional boundaries and personal well-being.Links & Other NotesBOOKSThe Transformative Negotiator: Changing the Way We Come to Agreement (Revised & Updated Edition)Purchase on our website: https://www.unhookedmedia.com/stock/p/transformative-negotiator-fcgdxPurchase on AmazonGUEST MICHELE HUFF WEBSITEhttps://michelehuff.com/2nd-edition-book/ARTICLESRead Michele's blogOUR WEBSITE: https://www.highconflictinstitute.com/Submit a Question for Bill and MeganAll of our books can be found in our online store or anywhere books are sold, including as e-books.You can also find these show notes at our site as well.Note: We are not diagnosing anyone in our discussions, merely discussing general patterns of behavior. Nor are we providing legal of therapeutic advice. Please seek the assistance of your local professionals to seek help. (00:00) - Welcome to It's All Your Fault (01:43) - Michèle Huff (05:27) - Her Background (11:28) - Book's Title (13:15) - Soft Skills in Negotiations (17:37) - Transferring Skills (20:55) - Mistakes in Negotiating (25:51) - Negotiating with HCPs (34:28) - Caring and Authenticity (40:38) - Finding Your Anchors and Keeping Deadlines at Bay (45:53) - Resistance (50:27) - Dedication (54:13) - Wrap Up (55:00) - Reminders & Coming Next Week: Kara Rubenstein on DNA Surprises Learn more about our Conflict Influencer Class. Get started today!

In this episode, Dr Gideon Hirschfield meets with patient advocate Jess Schnur to discuss challenges related to the diagnosis and management of primary biliary cholangitis (PBC) to provide actionable strategies for healthcare professionals to incorporate into patient care, including:Disease concerns and frequently asked questions from a patient perspectiveManaging symptomsTreatment options and supportive careImportance of awareness and educationPresenters:Gideon Hirschfield, MA, MB BChir, FRCP, PhDLily and Terry Horner Chair in Autoimmune Liver Disease ResearchProfessor, Division of Gastroenterology and HepatologyUniversity of TorontoDirector, The Autoimmune and Rare Liver Disease ProgrammeDirector, Francis Family Liver ClinicToronto General Hospital, University Health NetworkOntario, CanadaJess N. Schnur, BSN-RNNational PBC Patient AdvocateAmerican Liver FoundationDonation Support Services CoordinatorLifeline of OhioColumbus, OhioTo learn more, see the program Hear Me: Patient Perspectives on PBC

Today, we're speaking to Dr Louise Clarke, a GP and researcher based at the University of Nottingham.Title of paper: Barriers to diagnosing and treating vulval lichen sclerosus: a survey studyAvailable at: https://doi.org/10.3399/BJGP.2024.0360Previous research has identified a significant diagnostic delay and misdiagnosis of vulval lichen sclerosus (VLS), a condition most commonly presenting to primary care. Health care professionals (HCPs) in primary care share the concerns of women with VLS citing frequent misdiagnosis, embarrassment and lack of knowledge as barriers to diagnosis. In this survey, 92.6% of HCPs felt further education would be useful with 37.7% never having participated in learning on vulval skin disease, self-directed or otherwise. Key enablers identified to facilitate timely VLS diagnosis and treatment include: a comprehensive education programme for HCPs, implementation of standardised pathways of care and development of a VLS diagnostic criteria to be implemented in primary care workflow.

Understanding Anger and High Conflict PersonalitiesBill Eddy and Megan Hunter, co-founders of the High Conflict Institute, dive deep into the complex relationship between anger and high conflict personalities. This illuminating episode explores why some people experience instant rage while others maintain better emotional control, particularly in challenging interpersonal situations.The Science Behind Anger ManagementRecent research from Ohio State University challenges common beliefs about anger management techniques. Contrary to popular advice, activities like venting or intense physical exercise may not effectively reduce anger. Instead, the key lies in lowering physiological arousal through specific calming techniques. Bill and Megan explore these findings while discussing the brain's role in emotional regulation, particularly focusing on the relationship between the amygdala and prefrontal cortex.Different Personalities, Different Anger PatternsThe episode provides valuable insights into how various personality types experience and express anger differently. Bill explains how people with different personality traits may process and display anger in distinct ways, from calculated responses to uncontrolled emotional outbursts. This understanding is crucial for developing effective interaction strategies.Connection and Anger ManagementBill and Megan discuss the surprising effectiveness of human connection in managing anger. Whether through eye contact, using someone's name, or engaging in group activities, the power of connection emerges as a key factor in de-escalating high conflict situations.Questions we answer in this episode:Why do some people go from calm to enraged so quickly?How do different personality types experience and express anger?What anger management techniques actually work?How does early childhood development affect adult anger patterns?What role does human connection play in managing anger?Key Takeaways:Not all traditional anger management techniques are effectiveDifferent personality types express anger in distinct waysHuman connection can be a powerful tool for de-escalating angerEarly childhood experiences significantly impact adult anger patternsUnderstanding anger triggers is crucial for better managementThis episode provides essential insights for anyone dealing with high conflict personalities or seeking to better understand anger management. Through research-backed discussion and practical examples, Bill and Megan offer valuable strategies for managing anger in both personal and professional contexts.Links & Other NotesBOOKSOur New World of Adult BulliesThe Archaeology of Mind: Neuroevolutionary Origins of Human EmotionsARTICLESA meta-analytic review of anger management activities that increase or decrease arousal: What fuels or douses rage?Breathe, don't vent: Turning down the heat is key to managing angerOUR NEWSLETTERGet our updates.SPEAKING ENGAGEMENTSInvite us to speak.OUR WEBSITE: https://www.highconflictinstitute.com/Submit a Question for Bill and MeganAll of our books can be found in our online store or anywhere books are sold, including as e-books.You can also find these show notes at our site as well.Note: We are not diagnosing anyone in our discussions, merely discussing general patterns of behavior. Nor are we providing legal of therapeutic advice. Please seek the assistance of your local professionals to seek help. (00:00) - Welcome to It's All Your Fault (01:37) - Catching Up (03:43) - Anger and Ways to Get Rid of It (07:12) - HCP Types and Anger (12:23) - Conscious vs. Unconscious (13:33) - Anger and the Brain (18:20) - Learning Self Restraint (19:54) - Study Highlights (21:23) - Difficult for HCPs (23:09) - More Research (30:59) - Archaelogy of the Mind (38:41) - Reminders & Coming Next Week: Being Assertive Learn more about our New Ways for Work for Leaders. Get started today!

2025 is finally upon us and the trends for healthcare marketers continue to evolve. EHR is quickly growing into an industry favorite for engaging HCPs in a contextually relevant location, brands and agencies are embracing Next Best Engagement (NBE) strategies to fine tune their media, and data quality remains an ever-important aspect of a marketer's toolkit. Join Louis Naimoli, who is the VP of programmatic at Haymarket in this candid conversation with MM+M.  Check us out at: mmm-online.com Follow us: YouTube: @MMM-onlineTikTok: @MMMnewsInstagram: @MMMnewsonlineTwitter/X: @MMMnewsLinkedIn: MM+M To read more of the most timely, balanced and original reporting in medical marketing, subscribe here.

Resources mentioned in this episode:E-ordering options that make it faster and easier for HCPs to order and alter patients' suppliesUOAA Resources LibraryAccess to Supplies with Medicare words of Advice from UOAA Advocacy teamThe Critical Need to Provide Ostomy Supplies Specific to Patient Need to ImproveLCD-Ostomy Supplies (L33828)UOAA non-medical switching of ostomy supplies campaignUOAA's Roadmap to establish outpatient ostomy services. About the Guest:Yelena Brusilovsky is the National Vice President of Sales for Edgepark and has been with the organization for 12 years. In her role, she leads three key teams: the urology and ostomy inside sales team, the diabetes sales team focused on endocrinologists and internal medicine providers, and the market access team responsible for managing Edgepark's relationships with contracted insurance payers. With extensive experience in healthcare sales and market access, Yelena is committed to improving patient access to essential medical supplies and fostering stronger collaboration between DMEs and healthcare professionals. Editing and post-production work for this episode was provided by The Podcast Consultant.

Resources mentioned in this episode:E-ordering options that make it faster and easier for HCPs to order and alter patients' suppliesUOAA Resources LibraryAccess to Supplies with Medicare words of Advice from UOAA Advocacy teamThe Critical Need to Provide Ostomy Supplies Specific to Patient Need to ImproveLCD-Ostomy Supplies (L33828)UOAA non-medical switching of ostomy supplies campaignUOAA's Roadmap to establish outpatient ostomy services. About the Guest:Yelena Brusilovsky is the National Vice President of Sales for Edgepark and has been with the organization for 12 years. In her role, she leads three key teams: the urology and ostomy inside sales team, the diabetes sales team focused on endocrinologists and internal medicine providers, and the market access team responsible for managing Edgepark's relationships with contracted insurance payers. With extensive experience in healthcare sales and market access, Yelena is committed to improving patient access to essential medical supplies and fostering stronger collaboration between DMEs and healthcare professionals. Editing and post-production work for this episode was provided by The Podcast Consultant.

Arielle Smith, the President of Life Science at Event Cadence, discusses the changes in the event technology landscape and the expectations of pharmaceutical companies and attendees for a hybrid approach, including participation in person and virtually. There is an increased demand for insight capturing and analytics to measure the return on investment in conferences and the time attendees spend there. The platform includes scheduling, appointment management, and lead generation with tools to encourage networking and interaction to enhance the event experience.   Arielle explains, "Medical conferences are held all over the world, as you know, and there's not always going to be a time where you can physically put boots on the ground and travel for them. So we're seeing a lot more of a hot tier point, a hybrid model approach to it where, let's say, the majority of the team will be in a meeting room face to face with some of their HCPs, but then even that HCP might decide to dial in their counterpart. Or if a pharmaceutical client is not able to participate in person for many different reasons, we're looping them in from a virtual perspective as well. And our platform can help coordinate all of that." "So there's a lot of talk in the industry about insight capturing and gathering and exactly how that can be done but how best to make it actionable. Many great platforms are spinning up recently that are meant for capturing recordings or recording a conversation like the one you and I are having now, but then using AI to transcribe it all. A lot of our accounts are playing with technology like that, and then our platform is being used to set those conversations up."  #EventCadence #MedicalConferences #ConferenceManagement #HybridConferences eventcadence.com Download the transcript here

Arielle Smith, the President of Life Science at Event Cadence, discusses the changes in the event technology landscape and the expectations of pharmaceutical companies and attendees for a hybrid approach, including participation in person and virtually. There is an increased demand for insight capturing and analytics to measure the return on investment in conferences and the time attendees spend there. The platform includes scheduling, appointment management, and lead generation with tools to encourage networking and interaction to enhance the event experience.   Arielle explains, "Medical conferences are held all over the world, as you know, and there's not always going to be a time where you can physically put boots on the ground and travel for them. So we're seeing a lot more of a hot tier point, a hybrid model approach to it where, let's say, the majority of the team will be in a meeting room face to face with some of their HCPs, but then even that HCP might decide to dial in their counterpart. Or if a pharmaceutical client is not able to participate in person for many different reasons, we're looping them in from a virtual perspective as well. And our platform can help coordinate all of that." "So there's a lot of talk in the industry about insight capturing and gathering and exactly how that can be done but how best to make it actionable. Many great platforms are spinning up recently that are meant for capturing recordings or recording a conversation like the one you and I are having now, but then using AI to transcribe it all. A lot of our accounts are playing with technology like that, and then our platform is being used to set those conversations up."  #EventCadence #MedicalConferences #ConferenceManagement #HybridConferences eventcadence.com Listen to the podcast here

In this episode of Medical Affairs Unscripted, Peg Crowley-Nowick, PhD, MBA, President of Medical Affairs Consulting at Lumanity, speaks with Caroline Ojaimi, PhD, Head of Global Scientific Communications, Congresses, and External Engagement at Takeda Oncology. Dr. Ojaimi shares her passion for Medical Affairs and provides insights into strategically redesigning organizational structures to enhance agility, efficiency, and cross-functional collaboration. Their discussion covers the importance of dedicated congress leadership, the role of external engagement in shaping scientific communications, and how integrated approaches drive better stakeholder interactions. A key focus of the conversation is the increasing emphasis on patient inclusion, highlighting initiatives such as patient-authored scientific publications and the role of Medical Affairs in ensuring patients have a voice in clinical research and education. As companies evolve to meet new industry trends, this episode offers practical strategies for creating synergies across Medical Affairs and strengthening its impact on HCPs, KOLs, and patients alike.

Timothy Pearman, PhD, ABPP, Northwestern University Feinberg School of Medicine, Chicago, IL Recorded on February 6, 2025 Timothy Pearman, PhD, ABPP Director, Supportive Oncology Robert H. Lurie Comprehensive Cancer Center Professor, Department of Medical Social Sciences and Psychiatry & Behavioral Sciences Northwestern University Feinberg School of Medicine Chicago, IL Join us for an insightful episode featuring Dr. Timothy Pearman from Northwestern University, as he explores the critical role of caregivers and care partners to a patient's healthcare team. Dr. Pearman discusses the challenges caregivers face, including burnout, relationship stress, and issues surrounding sex and intimacy. He also offers effective communication strategies to address these challenges and shares ways healthcare professionals can better educate and support caregivers. Tune in to this informative podcast for valuable insights and resources for caregivers! This episode is supported by Genentech, A Member of the Roche Group.

Join Isabel and Jade as they explore the persistent misunderstandings of women's health in modern medicine with Mary Stutts, CEO of the Healthcare Businesswomen's Association.  In this episode, Mary unpacks the key findings of the HBA's latest report, which exposes critical gaps in doctors' understanding of women's health. She discusses the root causes, the real-world consequences and what the pharmaceutical industry must do to drive meaningful change.  A little more on EMJ GOLD's guest…  Mary is the CEO of the HBA, a global organisation with a mission is to promote the advancement and impact of women in healthcare. She is a leading voice in the industry, advocating for inclusive leadership, representative workforces and health equity. Prior to joining the HBA, she worked for Genentech, Bristol Myers Squibb, Bayer and other pharmaceutical organisations.   She is also an accomplished author, having published her books ‘Recurring Themes of Exclusion in the Workplace' and ‘The Missing Mentor: Women Advising Women on Power, Progress and Priorities'. 

Why do we forget? Join Isabel and Jade as they explore the science behind memory, recall and retention, and uncover why interactive content could be the key to making information stick. In this episode, discover how interactivity enhances learning, helps HCPs recognise the value of new therapies and ultimately improves patient care. Read our article exploring the topic further here. And if you're interested to see how interactive works in the medical context, check out the interactive article mentioned here.

ELEINA ESPIGH Reacts to HCPS' Sanctuary Policy full 587 Tue, 04 Feb 2025 16:02:00 +0000 Ex2KGnZhNTfodkwgEERAPJLLlt1hhSjM news Richmond's Morning News news ELEINA ESPIGH Reacts to HCPS' Sanctuary Policy On Richmond's Morning News our team discusses the top stories of the day from around the world, nationally, in Virginia, and right here in the Richmond area.  Listen to news you can use, newsmakers, and analysis of what's happening every weekday from 5:30 to 10:00 AM on NewsRadio 1140 WRVA and 96.1 FM!   2024 © 2021 Audacy, Inc. News False https://player.amperwavepodcasting.com?feed-li

Henrico Schools officials release a message about immigrant students in light of new policies from the federal government; the school system plans a 'Career Mega Sale;' applications are being accepted for HCPS preschool; our monthly dining round-up in 'Plate and Goblet.'Support the show

2025-01-17 Irfan Khan, MD (Circuit Clinical) joined hosts Craig Lipset and Jane Myles for a discussion around what HCPs think about clinical research and how to gain their support on routine care in clinical trials. We discuss the journey of HCPs becoming investigators and what we need to drive this forward in the community.You can join TGIF-DTRA Sessions live on LinkedIn Live on Friday's at 12:00 PM ET by checking out our LinkedIn. Follow the Decentralized Trials & Research Alliance (DTRA) on LinkedIn and X. Learn more about Membership options and our work at www.dtra.org.

Rebroadcast Alert: Our Most Popular Episode!Dive into the world of High Conflict Personalities (HCPs) and the five personality disorders that often fuel their behavior. In this groundbreaking episode from Season 1, Bill and Megan explore the common traits of HCPs, including blaming others, all-or-nothing thinking, unmanaged emotions, and extreme behaviors.Discover why traditional methods of interaction often fail with HCPs and gain valuable insights into managing these challenging relationships. Whether you're dealing with a narcissist, borderline, antisocial, paranoid, or histrionic personality, this episode is a must-listen for anyone seeking to navigate high-conflict situations with greater understanding and effectiveness. Don't miss this opportunity to learn from our most popular episode and transform your approach to high-conflict personalities! REBROADCASTWhen an HCP also has a personality disorder...Personality disorder or not, people with a high conflict personality (HCPs) have a pattern of high-conflict behavior that increases conflict rather than reducing or resolving it. This pattern usually happens over and over again in many different situations with many different people. The issue that seems in conflict at the time is not what is increasing the conflict. The “issue” is the high-conflict personality and how the person approaches problem-solving. With HCPs, the pattern of behavior often includes a lot of these four characteristics:Blaming othersAll-or-nothing thinkingUnmanaged emotionsExtreme behaviorsHCPs also seem to have personality disorders or some traits of these disorders. This means that they have long-term patterns of:Interpersonal dysfunctionLack of reflection on their own behaviorLack of changeMental health professionals have identified ten personality disorders. Five of these have a tendency to become HCPs: those with narcissistic, borderline, antisocial, paranoid, or histrionic personality disorders or traits. This helps us understand why they stay stuck in conflict – namely because of two reasons: they don't reflect on their part of the problem, and they don't change. So, the conflict continues or gets worse.Perhaps you know someone with this pattern. Someone who insists that you – or someone you know – is entirely to blame for a large or small (or non-existent) problem. If so, he or she may be an HCP and you likely have felt targeted by them and unsure what to do.In this episode, Bill and Megan give an overview of the five types and why the ways we interact with them don't work, and why you can't get them to reflect on themselves.Send us your stories!We'd love to hear your stories so we can talk through them on the show! Please visit our site and click the ‘Submit a Question' button at the top of the page. You can also send us an email at podcast@highconflictinstitute.com or send us a note on any of our socials.Please rate, review and share this show!Links & Other NotesBooks:5 Types of People Who Can Ruin Your Life: Identifying and Dealing with Narcissists, Sociopaths, and Other High-Conflict PersonalitiesIt's All Your Fault: Managing Narcissists and Other High Conflict PeopleIt's All Your Fault! 12 Tips for Managing People Who Blame Others for EverythingAll of our books can be found in our online store or anywhere books are sold, including as e-books and some in audio format.Training:Who Are High Conflict People?Understanding & Managing High Conflict People in Legal DisputesArticles:High Conflict People in Civil LitigationHandling High Conflict Situations During the HolidaysOUR WEBSITE: https://www.highconflictinstitute.com/Submit a Question for Bill and MeganAll of our books can be found in our online store or anywhere books are sold, including as e-books.You can also find these show notes at our site as well.Note: We are not diagnosing anyone in our discussions, merely discussing general patterns of behavior. Nor are we providing legal of therapeutic advice. Please seek the assistance of your local professionals to seek help. (00:00) - Welcome to It's All Your Fault (02:42) - HCPs In Your Life (03:47) - Four Key Characteristics (06:27) - All or Nothing Thinking (08:48) - Personalities (10:11) - Unmanaged Emotions (11:55) - Giving It Time (13:21) - They Don't Stop Themselves (15:06) - Look for the Pattern (17:41) - Five Personality Disorder Types (21:45) - Range of HCP? (23:34) - They're Everywhere (26:31) - HCPs in Court Cases (28:07) - Antisocial (30:42) - Always Check Yourself (32:57) - Where These Types Pop Up (35:38) - When These Overlap (38:08) - Bipolar (41:42) - Wrapping Up (42:52) - Reminders & Coming Next Week: The Narcissistic HCP Learn more about our New Ways for Mediation Coaching Sessions. Get started today!

In this episode, Edye Edens and Darshan Kulkarni discuss the evolving landscape of IRB oversight in 2024, including the roles of HRPP, AAHRPP, and OHRP, and the need for greater federal agency involvement. They also cover the impact of new guidance, the Trump administration, and the FDA's relationship with IRBs.We discuss: 1. The FDA's Finalized Guidance on Decentralized Clinical Trials (DCTs): The recent FDA guidance formalizing decentralized elements in clinical trials raises critical questions for Institutional Review Boards (IRBs). While DCTs have existed for years, the official guidance now provides a framework for utilizing healthcare providers (HCPs), remote modalities, and flexible patient engagement. IRBs must consider:Approval Implications: How decentralized elements affect risk-based assessments and informed consent.Data Validity: Whether varying patient experiences impact trial control and data integrity.Protocol Design: Increased complexities in evaluating sponsor protocols that integrate hybrid or decentralized approaches.2. Human Research Protection Programs (HRPPs): IRBs are components of broader HRPPs, which also encompass research compliance, conflict of interest management, and quality auditing. Accreditation bodies like AAHRPP (gold standard for HRPPs) demand higher standards, which could necessitate additional adjustments to align with FDA guidance.3. Regulatory Overlap and Harmonization Challenges: IRBs must navigate overlapping jurisdiction from the FDA and other entities like the Office for Human Research Protections (OHRP). The lack of harmonized regulations between these agencies creates confusion for researchers and inefficiencies in clinical trial oversight.4. FDA Audits and Oversight of IRBs: While the FDA does not directly regulate IRBs, it audits them and issues warning letters or Form 483 observations. IRBs must remain vigilant about FDA compliance, especially with decentralized elements becoming more common.5. Decentralization's Efficiency Debate: There is no blanket conclusion about whether decentralized trials increase efficiency or diversity. IRBs must assess the appropriateness of decentralized approaches on a case-by-case basis, particularly for complex studies like oncology trials or early-phase research requiring hospital stays.6. Calls for Streamlining Oversight: There is growing discussion about reducing redundancy across regulatory bodies to enhance efficiency and lower costs for patients. However, skepticism remains about whether eliminating overlap would ensure adequate protection for trial participants.7. Future Considerations:Adaptation: IRBs must adapt to increased DCT submissions while maintaining rigorous risk-based evaluations.Consistency: Balancing flexibility in decentralized models with the need for consistent oversight practices.Policy Evolution: Ongoing dialogue on whether accrediting bodies like AAHRPP or agencies like OHRP should develop complementary guidance to align with FDA standards.In 2024, IRBs face a critical moment to address these challenges while ensuring that decentralized innovations do not compromise participant safety or trial integrity.Support the show

This special episode of RealTalk MS is sponsored by EMD Serono and is only intended for a U.S. audience. EMD Serono is the healthcare business of Merck, KGaA, Darmstadt, Germany, in the United States and Canada. In this special episode of RealTalk MS, Dr. Mary Rensel and Amanda Montague join me to explore HCP (Healthcare Provider) burnout and patient empowerment; and we'll be taking a close look at how patients and their healthcare providers can work together to support one another. Dr. Mary Rensel is an Assistant Professor of Medicine at the Cleveland Clinic Lerner College of Medicine and Director of Pediatric Multiple Sclerosis and Wellness at the Mellen Center for Multiple Sclerosis at the Cleveland Clinic. Amanda Montague is a global thought leader and Chief Mission Officer at the Multiple Sclerosis Association of America. Amanda is also an active member of the MS in the 21st Century initiative, more commonly known as MS21. MS21 is a Merck KGaA, Darmstadt, Germany, initiative involving healthcare professionals, or HCPs, and patient advocates. To learn more about MS in the 21st Century, please visit www.msinthe21stcentury.com.

In this podcast episode, we share insights from the Wiley annual healthcare professionals survey and interviews on the sources of information they seek and trust. You will learn about how their content needs and preference are evolving and the factors driving their information choices and educational needs. A must listen for those looking to advance their HCP engagement with practical tips to enhance your medical education strategy. 

In this final episode of the season, Isabel discusses how to normalise the conversation, not the suffering, around menopause with Dr Cecilia Caetano, Vice President, Head, Global Medical Affairs, Women's Health, Bayer. Menopause affects over 50% of the world's population, but its symptoms and effects are often misunderstood or ignored. Find out how industry can help by equipping not only HCPs but also women with the knowledge and awareness to manage menopause on an individual level, debunking the myths and prejudices surrounding the topic and much more.

Powered by Peerr   In this week's episode Dr Adaugo shares her journey from being a surgeon to successfully transitioning into the pharmaceutical industry.   We discussed:

In this podcast, we explore how digitally active HCPs and emerging experts can amplify the impact of scientific data presented at congresses to drive successful drug launches. Industry experts from Pfizer and Veeva discuss strategies for engaging these key influencers to optimize launch success.

On this episode, my guest is me! I recap a fascinating story about the generational healing of a pod of Orcas, the spark notes on the book, "5 Types of People Who Can Ruin Your Life," being kind to your family on Thanksgiving, my manifesting rituals, and much more. If you enjoy the show and would like to support my work, please remember to subscribe to the channel so that you never miss an episode. To see me do stand up, please follow me on Instagram @thumbgalina

In this episode of the Transforming Medical Communications podcast, host Wesley Portegies is joined by Hiren Patel to discuss how innovation and collaboration can transform Medical Information delivery for healthcare professionals while addressing compliance challenges and budget considerations.

The Intersection of High Conflict Personalities and Domestic ViolenceIn this compelling episode, Bill Eddy and Megan Hunter dive into the complex relationship between high conflict personalities and domestic violence. They explore how individuals who have borderline personality disorder (BPD) and antisocial personality disorder (ASPD) may contribute to intimate partner violence (IPV), while emphasizing the importance of distinguishing between high conflict families and domestic violence cases.Bill and Megan discuss the challenges faced by professionals in identifying the true perpetrator in a domestic violence situation, as well as the underlying fears and motivations that may drive abusive behavior in individuals with these personality types. They also address the issue of accountability and the potential benefits of group therapy for individuals who have BPD.Questions we answer in this episode:How do high conflict personalities relate to domestic violence?What role do individuals who have BPD and ASPD play in intimate partner violence?What are effective interventions for perpetrators of domestic violence?Key Takeaways:Distinguishing between high conflict families and domestic violence cases is crucial.Individuals who have BPD and ASPD have a higher incidence of IPV perpetration.Setting limits and imposing consequences are essential for holding perpetrators accountable.This episode offers valuable insights into the complexities of domestic violence and high conflict personalities, making it a must-listen for anyone navigating these challenges.Links & Other NotesBOOKSSplitting: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality DisorderOur New World of Adult BulliesDating RadarCalming Upset People with EARHigh Conflict People in Legal DisputesCOURSESConversations About Domestic Violence in Family Law with 16 ExpertsStrategies for Helping Clients with Borderline Personalities in DivorceHandling Family Law Cases Involving Antisocial High Conflict PeopleARTICLESDomestic Violence vs. High Conflict Families: Are one or two people driving the conflict?Domestic Violence and Personality Disorders: What's the Connection?Living with High-Conflict People: Do's and Don'ts for Living with an Antisocial High Conflict PeopleDifferences in Dealing with Borderline, Narcissistic and Antisocial Clients in Family LawWhy I Wrote SplittingUnderstanding Borderline Personality Disorder in Family Law CasesOUR WEBSITEhttps://www.highconflictinstitute.com/QUESTIONSSubmit a Question for Bill and MeganAll of our books can be found in our online store or anywhere books are sold, including as e-books.You can also find these show notes at our site as well.Note: We are not diagnosing anyone in our discussions, merely discussing patterns of behavior. (00:00) - Welcome to It's All Your Fault (00:38) - The 5 Types of People Who Can Ruin Your Life Part 4 (01:26) - Domestic Violence and HCPs (03:49) - Bill's Background (06:48) - Stats (09:23) - Anti-Social (14:38) - Verbally Abusive (16:42) - Accountability (18:53) - Disruptive (20:21) - When Law Enforcement's Involved (23:13) - Borderline Personality (27:17) - More Reactive (28:18) - Remorse (29:41) - Can't Control Themselves (31:06) - Generalizations (31:38) - When in One of These Relationships (36:09) - Reminders & Coming Next Week: Law Enforcement Guest Learn more about our Conflict Influencer Class. Get started today!

In this episode, Harsh Thakkar welcomes David Ormesher, CEO of CG Life, a leading marketing agency in the life sciences and pharmaceutical sectors. David shares over 30 years of experience in life science marketing and storytelling. From startups to large enterprises, CG Life helps companies blend complex science with compelling stories to resonate with patients, healthcare professionals, and investors.David discusses his entrepreneurial journey, how CG Life specializes in biopharmaceutical marketing, and key insights into building an agency that bridges the gap between science and storytelling. He also shares the strategic importance of focusing on the patient journey, how to scale marketing for companies of all sizes, and the role of digital platforms in the ever-evolving landscape of pharma and biotechnology marketing.Chapters:00:00 - Introduction  00:09 - The Importance of Storytelling in Life Sciences  01:00 - David's Journey into Life Science Marketing  02:00 - Starting CG Life and its Evolution  05:00 - Combining Science and Storytelling  08:00 - Challenges and Opportunities in Biopharma Marketing  10:00 - CG Life's Growth Strategy and Key Acquisitions  13:00 - Leveraging Social Media and Digital Platforms in Pharma  17:00 - Storytelling for Different Audiences: Patients, HCPs, and Investors  22:00 - Case Study: Terran Biosciences – Building Market Visibility  24:00 - Case Study: Novo Nordisk – Digital Customer Experience for HCPs  30:00 - Advice for Entrepreneurs Starting a Marketing Agency  34:00 - Lessons Learned from David's Entrepreneurial Journey  36:00 - Building a Strong Team for Success  37:00 - Final Thoughts and Call to Action  Don't forget to subscribe and share your thoughts in the comments! Let us know what topics or guests you want to see next.---Links:Visit CG Life: (https://www.cglife.com)  Connect with David Ormesher on LinkedIn: (https://www.linkedin.com/in/davidormesher)- Subscribe to our podcast for more insights on life sciences: 

Influencer marketing is hot! But with all the regulations, can pharmaceutical marketers really utilize influencers to reach consumers and HCPs? The answer is yes! Listen to our latest podcast as Malcolm Bohm, strategic advisor and board member for multiple life sciences companies, reveals how influencer collaborations can transform brand advocacy and audience engagement.

Alex F. Herrera, MD, City of Hope Medical Center, Duarte, CA Recorded on June 27, 2024 Alex F. Herrera, MD Associate Professor Chief, Division of Lymphoma, Department of Hematology and Hematopoietic Cell Transplantation Associate Medical Director, Briskin Center for Clinical Research & City of Hope Duarte Clinical Trials Office City of Hope Medical Center Duarte, CA In this episode, Dr. Alex Herrera from City of Hope explores the intricacies of Hodgkin lymphoma, from diagnosis and monitoring techniques to treatment goals and options. He discusses emerging therapies, including the significance of clinical trials, strategies for managing side effects, long-term effects of treatment, and resources for healthcare professionals, patients, and families. Tune in to learn more today!

Explore the importance of understanding and addressing vaccine hesitancy and consider the impact on uptake of vaccination strategies. Our discussion will consider the impact of the pandemic and the challenges and solutions associated with vaccine hesitancy in both HCPs and the public to build trust and vaccine uptake in the post-pandemic era. The publication of this podcast series was funded by Novavax.

My guests this week are Vandana Grover, Sr Director, Head of Digital Strategy and Innovation at Eisai and Stevan Tomich, Lead Omni Channel Strategist at AbbVie who discuss the value of social listening for MSL success.    This episode is sponsored by medical.watch. Medical.watch helps you understand what HCPs are saying about your products and diseases on social media. Free sign up at medical dot watch.   Learn….  How successful MSLs are going about social listening  What social channels are most viable right now and where should MSLs be “listening  What is the structure (for lack of a better word) an MSL could follow for social listening  What types of key insights might an MSL learn about their KOLs through social listening How social listening can play a part in conference preparation and strategy   The MSL Talk Podcast is available on all podcast platforms and the MSL Talk YouTube Channel.     MSL Talk is a podcast that features helpful information for current Medical Science Liaisons, Medical Affairs leaders, job seekers looking to break into the pharmaceutical industry in their first MSL role as well as anyone interested in hearing good industry conversations and medical affairs discussions.   #msl #medicalaffairs #medicalscienceliaison #msltalk #sociallistening

Navigating High Conflict RelationshipsIn this episode of It's All Your Fault, Bill and Megan from the High Conflict Institute tackle two listeners' questions about managing challenging relationships with high conflict personalities (HCPs). They provide insights and strategies for setting boundaries, managing expectations, and maintaining a healthy connection.Understanding High Conflict PersonalitiesBill and Megan discuss how high conflict personalities can be found across all levels of intelligence and occupations. They emphasize the importance of recognizing the range of human behavior and focusing on learning how to respond effectively to high conflict situations.Balancing Closeness and DistanceThe hosts explore strategies for navigating relationships with high conflict individuals, such as timing interactions carefully, managing expectations, and maintaining an arm's length relationship. They also suggest seeking support from a counselor who can provide personalized advice.Questions we answer in this episode:How do I handle my elderly mother's high conflict behavior and maintain a relationship with her?Do HCPs understand the gravity of their language during high conflict moments, and do they remember or care afterward?Key Takeaways:Setting limits and maintaining an arm's length relationship can minimize emotional rollercoasters.Finding a balance between closeness and distance is crucial in high conflict relationships.This episode provides valuable insights and practical strategies for anyone navigating a relationship with a high conflict personality. Listeners can learn to manage challenging relationships more effectively while maintaining their own emotional well-being.Got an elderly parent whose high conflict behavior makes visits a minefield? Or a sibling who says awful things then reaches out like nothing happened? Bill & Megan tackle listeners' Qs on navigating these tricky relationships.Links & Other NotesBOOKSIt's All Your Fault! 12 Tips for Managing People Who Blame Others for Everything5 Types of People Who Can Ruin Your LifeCOURSES & CLASSESConflict Influencer: 6-week class starts September 5New Ways: training for professionals mediators; workplace leaders; workplace coaches; and divorce coaches and counselors.OUR WEBSITE: https://www.highconflictinstitute.com/Submit a Question for Bill and MeganAll of our books can be found in our online store or anywhere books are sold, including as e-books.You can also find these show notes at our site as well.Note: We are not diagnosing anyone in our discussions, merely discussing patterns of behavior. (00:00) - Welcome to It's All Your Fault (00:35) - Listener Questions (06:29) - Question One (27:26) - Question Two (47:00) - Reminders & Coming Next Week: High Conflict Divorce Learn more about our New Ways for Mediation Coaching Sessions. Get started today!

While the fire protection business is a well-kept secret, the industry is growing dramatically with excellent opportunities for entry-level technicians. Nathaniel Johnson, a 2024 graduate of HCPS and a new employee with VSC Fire & Security, shares his story of pivoting from college-bound to career-ready. Jason Dixon, an alum of Highland Springs Tech and field superintendent with VSC Fire & Security, gives us a glimpse into the responsibilities and realities of fire protection professionals.

Human Milk Oligosaccharides (HMOs) are widely recognised for their vital role in infant health and there's now a growing body of evidence highlighting the significant benefits of Sn-2 palmitate. In this podcast, neonatal nurse, Dr Janet Green, joins us to delve into the latest evidence on these essential nutrients found in premium infant formulas. You'll learn exactly what Sn-2 palmitate is, why its structure is so important and the impact it has on gut health, calcium and fat absorption, and bone mineral content. Janet also offers valuable tips on interpreting the latest research and expert guidelines. In this episode, we discuss: The role of Sn-2 palmitate in infant health What to look for in a premium infant formula Where to find current guidelines & expert recommendations Hosted by Dr Jane Winter For the shownotes: https://dietitianconnection.com/podcasts/science-behind-sn-2-palmitate-infant-health/  The content, products and/or services referred to in this podcast are intended for Health Care Professionals only and are not, and are not intended to be, medical advice, which should be tailored to your individual circumstances. The content is for your information only, and we advise that you exercise your own judgement before deciding to use the information provided. Professional medical advice should be obtained before taking action. The reference to particular products and/or services in this episode does not constitute any form of endorsement. Please see here for terms and conditions. A note that this episode includes discussion of infant formula and formula feeding and is intended for HCPs only. Breastfeeding is best for babies and a decision not to breastfeed can be difficult to reverse. Social and financial implications should be considered when discussing formula feeding. Views, opinions or recommendations today are those of the speaker, and do not necessarily represent those of Dietitian Connection.

In this episode, we're on location at the New Teacher Academy to meet a few new recruits and hear advice from seasoned veterans. HCPS is proud to have some of the finest teachers in the Commonwealth, and we're excited to welcome our newest members to the CTE family.

Drs. Lake D. Morrison and Joseph G. Mammarappallil discuss ILAs as key precursors to ILDs, including defining what ILAs are, their identification by imaging specialists, as well as the clinical implications of ILAs for HCPs caring for these patients.

This episode features an interview with Dr. Eric Trepanier, Chief Strategy & Customer Officer at ODAIA, a SaaS company that leverages AI to ingest multiple data sources and empower marketers and sales reps to optimize their segmentation, targeting and execution to maximize sales. Eric holds a Doctor of Pharmacy degree and has over 20 years of experience in the industry. He contributes to the overall strategy and growth of ODAIA, leveraging his extensive experience in healthcare, technology, and business operations. And he plays a key role in promoting ODAIA's AI-powered platform, MAPTUAL, which helps pharmaceutical companies prospect, qualify, and engage healthcare professionals (or HCPs). In this episode, Eric explores how ODAIA uses AI and its advanced platform, MAPTUAL, to revolutionize customer engagement in the pharmaceutical industry. He shares insights from his 20+ years of experience in healthcare and business operations, highlighting the importance of personalized customer experiences, the shift from traditional to digital interactions, and the role of customer science. He also delves into how AI and machine learning contribute to better targeting and execution, ultimately facilitating faster access to life-changing treatments for patients.Quotes*”It's all about being obsessed with the customer. If you're not solving challenges for the customer, your platform and your business just won't work. So it's really about having that obsessive focus on the customer.”*”I think the obsessive focus on delivering value to the customer and doing it in a data-driven way is what's allowed us to be successful and deliver some of the value that we've delivered to our customers. And ultimately, the key benefit that we really focus on is making sure that patients are able to get access to those life-changing drugs faster than they would have otherwise.”*”Our goal is to not be a business intelligence tool, to be a tool that only provides that information they need in order to make those decisions to more effectively engage their customers.”*”Trust is so important. As we got into this space and worked more with our pharma customers, so many of them were skeptical because they didn't want a black box AI or ML machine that they didn't understand. And if they saw results coming out of it that were different from what they expected, that trust was eroded really, really quickly.”*”We're on the lookout for other technologies as well that can continue to add value to our customers. One thing we won't do is use technology for technology's sake. We're still very focused on giving patients access to those life-changing drugs and we'll use technology as appropriate to deliver on those goals.”Time Stamps[0:01] Meet Dr. Eric Trepanier and ODAIA[1:31] Eric's Background in Pharma[2:41] Understanding Customer Experience in Pharma[4:20] Changes in the Pharma Industry[7:16] Trends in Customer Behaviors and Preferences[8:25] Customer Science and ODAIA's Approach[9:46] Disrupting the Pharma Industry[14:43] The Role of AI in Customer Experience[15:54] MAPTUAL: Enhancing Digital Customer Experience[30:19] Balancing Human Interaction and Automation[33:52] Future of Customer Experience in PharmaAbout our guest, Dr. Eric TrepanierDr. Eric Trepanier is a seasoned executive with broad experience in business operations, corporate leadership, investment management, and entrepreneurship. He is currently Chief Strategy & Customer Officer of ODAIA Intelligence, a SaaS company that leverages AI to ingest multiple data sources and empower marketers and sales reps to optimize their segmentation, targeting and execution to maximize sales.Previously from 2018-2022, Eric was EVP and GM of Medicx Health, a data-driven healthcare company that delivers multi-channel media to Micro-Neighborhoods® with specific patients. He was responsible for the business P&L, while leading most teams, including sales, marketing, business operations, performance analytics, strategy and digital media. When he joined, he led a transformation of the culture that provided the foundation to stabilize revenue, and return it to strong double-digit growth as he left.From 2012-2018, Eric took on increasing responsibility at WebMD where he ultimately built and led a multi-functional team doing strategic sales, competitive intelligence, business intelligence, market research, statistical analyses and data-driven marketing. The team was focused on helping the company deliver on its sales objectives by leveraging 1st and 3rd party data and analytics to develop and support the value story.Thank you to our friendsThis podcast is brought to you by HGS. HGS is a digital customer experience leader dedicated to delivering winning customer interactions at scale that are prompt, personal, and positive. We continuously transform, optimize, and grow enterprises to exceed ever-rising customer expectations. HGS provides our clients with the right talent and technologies needed to champion every moment. Learn more at hgs.cx.LinksConnect with Eric on LinkedInLearn more about ODAIACheck out HGS

This emergency doc paid off $311,000 in less than one year! He worked like crazy and picked up shifts every chance he could get. He and his family lived like residents and poured everything they could into the loans. He credits his wife and all she sacrificed to making this huge accomplishment possible. They are now excited to have him significantly cut back on shifts and to buy a much needed car. For Finance 101 find out what the best paying hobby you can have is. Our sponsor for this episode is Sermo, the leading online community for healthcare professionals seeking to earn extra income. Sermo offers flexible, paid surveys that help shape the future of medicine, along with opportunities for professional collaboration and support within a trusted community. With over 1.5 million members, Sermo is where HCPs come together to share insights, advice, and support. Join now at https://www.whitecoatinvestor.com/sermo and earn $20 instantly by completing your first two-question survey. The White Coat Investor has been helping doctors with their money since 2011. Our free financial planning resource covers a variety of topics from doctor mortgage loans and refinancing medical school loans to physician disability insurance and malpractice insurance. Learn about loan refinancing or consolidation, explore new investment strategies, and discover loan programs specifically aimed at helping doctors. If you're a high-income professional and ready to get a "fair shake" on Wall Street, The White Coat Investor channel is for you! Be a Guest on The Milestones to Millionaire Podcast: https://www.whitecoatinvestor.com/milestones  Main Website: https://www.whitecoatinvestor.com  Student Loan Advice: https://studentloanadvice.com  YouTube: https://www.whitecoatinvestor.com/youtube  Facebook: https://www.facebook.com/thewhitecoatinvestor  Twitter: https://twitter.com/WCInvestor  Instagram: https://www.instagram.com/thewhitecoatinvestor  Subreddit: https://www.reddit.com/r/whitecoatinvestor  Online Courses: https://whitecoatinvestor.teachable.com  Newsletter: https://www.whitecoatinvestor.com/free-monthly-newsletter 

Part one, we talk with two inovators in Pharmacy Workforce and Workflow: The integration of workflow and workforce technology holds immense potential for revolutionizing pharmacy operations. By automating routine tasks, streamlining processes, and empowering pharmacy teams, these innovations enable pharmacies to operate more efficiently, reduce errors, and deliver a superior level of patient care. However, successful implementation requires careful planning, training, and ongoing optimization. Pharmacies must invest in robust technology solutions, provide adequate training to their staff, and continuously evaluate and refine their processes to ensure maximum efficiency and effectiveness. Ultimately, by embracing workflow and workforce technology, pharmacies can position themselves at the forefront of innovation, driving improved outcomes for both patients and providers alike. Introducing Rxchitect Health with Dr. Lucas Shumaker, PharmD.  https://rxchitecthealth.com/  Part two, Todd Eury talks with Planetary Health First Mars Next podcaster, Michael Mann | https://planetaryhealthfirstmarsnext.substack.com  Michael has a big vision to Reimagine Healthcare Together. There is lots of work to do to make healthcare work for everyone on this planet and Michael's trajectory is promising for all HCPs and patients invovled!