The Healey Brothers Show

The Healey Brothers Show

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Welcome to ’The Healey Brothers Show,’ where we unveil the inner workings of Healey Brothers, a top business in the automotive industry and a leader in the community. In each episode, discover how to educate and empower your customers, nurture unwavering loyalty through exceptional service, and prioritize growth of your employees and why promotion from within is so important. Join us on this journey of automotive excellence, community engagement, and empowerment – because at Healey Brothers, we’re more than just a dealership; we’re family.

Healey Brothers


    • Jun 3, 2025 LATEST EPISODE
    • weekly NEW EPISODES
    • 28m AVG DURATION
    • 86 EPISODES


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    Latest episodes from The Healey Brothers Show

    Confidence Through Care: Inside Renu MediSpa's Mission | Ep. 86

    Play Episode Listen Later Jun 3, 2025 19:59


    In this episode, we sit down with the team from Renu MediSpa, a Hudson Valley aesthetic practice offering Botox, fillers, skin tightening, and more. We dive into how they got started, what drives their passion for helping clients feel their best, and what being a local small business means to them. Plus, we talk about our recent giveaway collaboration and their commitment to community connection.   Whether you're curious about non-surgical treatments or just love a good local business success story, this one's for you.

    Why EV Growth Is Booming Globally but Sluggish in the U.S. | Ep. 85

    Play Episode Listen Later May 27, 2025 37:08


    In this episode, we break down why global EV sales have surged 29% in the first four months of 2025 while U.S. sales have only grown 5%. We explore what's fueling growth in China and the EU—including aggressive incentives, infrastructure investments, and strict emissions regulations—and compare that to the challenges holding back American adoption. From charging gaps and range anxiety to cultural preferences for trucks and large SUVs, we dig into what's slowing the U.S. down and what needs to happen for EVs to take off stateside.

    Tariffs & Turnarounds: The Used Car Market in May 2025 | Ep. 84

    Play Episode Listen Later May 20, 2025 11:51


    In this episode of The Healey Brothers Pod, we dive into the latest trends shaping the used car market as of May 2025. With prices seeing notable movement and new tariffs influencing consumer demand, we break down what buyers and sellers need to know. We also discuss how our dealership is navigating inventory, trade-ins, and customer experience to stay ahead of these changes—without relying on rising new car prices. Whether you're in the market or just curious about the industry's direction, this episode delivers the insight you need.

    Foam & Wash x Healey: Supporting Our Community Together | Ep. 83

    Play Episode Listen Later May 13, 2025 49:56


    In this episode, we sit down with Evan Baright, Director of Operations at Foam & Wash Car Wash—a family-owned business with deep roots in the Hudson Valley. Evan shares the story of how his grandfather started the company back in 1966 while working at IBM, and how it grew into a local staple with 13 locations across the region. We talk about the importance of supporting small businesses, how Foam & Wash and Healey work together through community-driven efforts like car wash tokens, and what it truly means to give back to the community that built you.   Whether you're a small business owner, a longtime customer, or someone who appreciates local success stories—this one's for you.

    Chuck Benfer: Leading Local Radio & Supporting Local Business | Ep. 82

    Play Episode Listen Later May 6, 2025 40:42


    In this episode of The Healey Brothers Show, we sit down with Chuck Benfer, a recognized Top 20 Leader in Radio by Radio Ink Magazine and a longtime force behind K104, one of the Hudson Valley's most iconic radio stations. Chuck shares his journey in the radio industry, what it's like running a local media powerhouse, and the deep connection between radio, community, and small business. From local events to supporting entrepreneurs, Chuck offers a unique perspective on what makes the Hudson Valley thrive—and how radio continues to play a vital role in bringing people together.

    Growing Together: How the Orange County Chamber Supports Local Business | Ep. 81

    Play Episode Listen Later Apr 29, 2025 22:23


    In this episode, we sit down with Heather Bell, President and CEO of the Orange County Chamber of Commerce, to discuss the vital role the Chamber plays in supporting local businesses across the region. Heather shares insights into the resources available for small businesses, the importance of community involvement, and how the Chamber is helping to shape the future of Orange County's economy. Whether you're a business owner or just passionate about supporting local, this episode highlights why strong business communities matter.

    2025 NY Auto Show Recap: Kia, Hyundai, Maserati & More | Ep. 80

    Play Episode Listen Later Apr 22, 2025 41:22


    Nicky Paraggio and Jason Healey wrap up everything they experienced at the 2025 New York International Auto Show. They break down the major press conferences from Kia, Hyundai, and Maserati, share insights from the “Shifting EV Landscape” panel, and highlight their exclusive interview with James Bell, Head of Corporate Communications at Kia America. From exciting vehicle reveals to the direction of electric vehicles, this episode is packed with industry takeaways from one of the biggest automotive events of the year.

    How Kia Went from Underdog to Industry Leader | James Bell at NY Auto Show | Ep. 79

    Play Episode Listen Later Apr 20, 2025 3:48


    In this special edition of The Healey Brothers Show, we're on the ground at the 2025 New York International Auto Show with James Bell, Head of Corporate Communications for Kia America. We talk about Kia's massive brand transformation over the past decade, from the game-changing introduction of the Stinger to the strategic logo rebrand that elevated the company from a “used car alternative” to a top-tier automotive brand.   James shares his personal journey with Kia, the brand's electrification strategy, and why the rebranding effort helped reshape public perception. We also get his take on the excitement surrounding the all-new EV4, the K4 hatchback, and the EV3's big win as 2025 World Car of the Year—even before its U.S. release. If you're into branding, EV innovation, or just want a behind-the-scenes look at Kia's evolution, this one's for you.

    A Career Under the Hood: Healey Brothers & Lincoln Tech Collaboration | Ep. 78

    Play Episode Listen Later Apr 15, 2025 54:06


    In this episode, Jason Healey, Dylan Healey, Bryan Gingold, and John Paraggio sit down with Lori Creeden and Robert Matarazzo from Lincoln Tech during a local career fair to discuss how Lincoln Tech helps prepare future automotive technicians for real-world success.   The conversation dives into the hands-on training Lincoln Tech provides, the importance of connecting students with dealerships through partnerships, and how Healey Brothers works directly with Lincoln Tech to support career growth for new technicians. Whether you're considering a career in automotive or you're curious about how dealers invest in the future of the industry, this episode offers valuable insights into what it takes to succeed in today's service bays.

    Auto Industry Tariffs—What It Means for Consumers and Dealers | The Healey Brothers Show | Ep. 77

    Play Episode Listen Later Apr 8, 2025 16:43


    In this episode, we break down the current tariff situation impacting the automotive industry and what it means for both consumers and dealers. With a 25% tariff on imported vehicles now in effect, automakers like Hyundai, Kia, and Honda are making big moves to shift production to the U.S.—while others, like BMW, may be raising prices.   We talk about why March was a record-breaking month for car sales, how some brands are handling the pressure, and what customers can expect when it comes to pricing and availability moving forward. If you're in the market for a new car—or in the business of selling them—this episode offers a clear, no-nonsense look at how tariffs are reshaping the industry without getting too deep in the weeds.

    The Truth About Multipoint Inspections: Why They Matter | The Healey Brothers Show | Ep. 76

    Play Episode Listen Later Apr 1, 2025 23:01


    In this episode of The Healey Brothers Show, we break down everything you need to know about multipoint inspections (MPIs)—why they matter, what they include, and how they benefit both customers and technicians. We'll discuss how MPIs have evolved with new manufacturer requirements, their impact on vehicle safety, and why getting an inspection at a dealership can make all the difference. Plus, we'll answer a key question: What does an MPI actually cost the customer?   Whether you're a car owner looking to protect your investment or just curious about what goes on behind the scenes in dealership service, this episode is packed with valuable insights. Tune in now!

    Financing, Repairs, and Trade-Ins: Solving the Toughest Car Issues | The Healey Brothers Show | Ep. 75

    Play Episode Listen Later Mar 25, 2025 40:19


    Buying and owning a car comes with its challenges, but we're here to help make the process easier. In this episode, we're breaking down some of the biggest issues customers face in the car industry and how we work to solve them. From getting approved for financing to dealing with negative equity in trade-ins, unexpected repair costs, and insurance surprises, we'll cover what you need to know to avoid common pitfalls. Tune in as we share insights, tips, and solutions to help you navigate these challenges with confidence.

    The Tech Behind a Better Car Buying and Service Experience | The Healey Brothers Show | Ep. 74

    Play Episode Listen Later Mar 18, 2025 16:24


    At our dealership, we're always looking for ways to make the car buying and service experience easier and more transparent for our customers. In this episode, we're discussing why we adopted Unotifi and Informativ—two powerful tools that help streamline communication, simplify financing, and improve the overall customer experience. We'll break down how Unotifi keeps you informed with personalized updates and reminders, while Informativ makes financing more seamless with credit reporting and compliance solutions. Tune in to learn how these added layers of technology are making your experience better from start to finish.

    Engaging Customers on Pinterest | The Healey Brothers Show | Ep. 73

    Play Episode Listen Later Mar 11, 2025 33:21


    In this episode of The Healey Brothers Show, we sit down with Allison from Pinterest to explore the unique power of Pinterest as a marketing tool. We dive into what sets Pinterest apart from other social media platforms, focusing on its intent-driven nature and why it's so effective for automotive-related content.   Allison shares valuable insights into engaging female audiences on Pinterest, offering practical tips on tailoring messaging and content to resonate with this strong demographic. We discuss how our team integrates Pinterest into our broader omnichannel social media strategy, highlighting the types of content we share and how it aligns with our customers' interests.   We also cover best practices for ensuring our brand's message reaches the right audience, including strategies for optimizing visuals, keywords, and leveraging Pinterest's unique platform for brand awareness and conversions.   Tune in to learn why Pinterest is a vital part of our digital marketing approach and gain expert advice on how businesses can maximize their impact on this powerful platform

    Employee Spotlight with Nicole Perri | The Healey Brothers Show | Ep. 72

    Play Episode Listen Later Mar 4, 2025 14:11


    In this episode of our Employee Spotlight series, we sit down with Nicole Perri, a service receptionist and sales assistant at our Kia store. Nicole joined us in October 2023, bringing her background in the hospitality industry to her first role in automotive. She shares her journey from working as a PCA and waitress to navigating the fast-paced world of sales and service. We explore how her experience in hospitality has helped her thrive in her current role, the challenges she's faced, and the impact she's made on our team and customers. Nicole also discusses what she's learned so far, her perspective on growth within the company, and offers valuable insights for others making a similar career transition. Tune in to learn more about Nicole's story and how her journey adds to our company culture.

    Stellantis Strategy Shift | The Healey Brothers Show | Ep. 71

    Play Episode Listen Later Feb 25, 2025 21:23


    In this episode of The Healey Brothers Show, we dive into the recent leadership changes at Stellantis and what they mean for the future of Jeep, Ram, and Dodge. We discuss the departure of former CEO Carlos Tavares, the interim executive committee led by John Elkann, and key leadership moves, including Antonio Filosa as Global Chief Officer, Bob Broderdorf taking the helm at Jeep, and Tim Kuniskis returning to lead Ram. We break down how Stellantis is shifting its strategy to better meet the demands of American consumers—bringing back gasoline and hybrid options, reviving iconic models like the Jeep Cherokee and Dodge Charger, and focusing on performance, rugged SUVs, and trucks. Tune in to hear our thoughts on whether these changes will help Stellantis regain its competitive edge and what to expect next from these iconic brands.

    Chat Smarter: 5 Engagement Skills for Better Digital Sales | The Healey Brothers Show | Ep. 70

    Play Episode Listen Later Feb 18, 2025 17:09


    In this episode of The Healey Brothers Show, Jason Healey sits down with Kayley Koter, VP of Enterprise Sales at ActivEngage, to discuss the five high-impact engagement skills that can transform the digital customer experience. As a trusted chat tool provider for our stores, ActivEngage helps us connect with customers online at the highest level. Kayley shares expert insights on how businesses can maximize online interactions, build trust, and drive better results through effective digital communication. Whether you're in sales, service, or customer support, these strategies will help elevate your online engagement. Tune in to learn how to make every digital conversation count!

    February 2025 Used Car Market Update | The Healey Brothers Show | Ep. 69

    Play Episode Listen Later Feb 11, 2025 18:52


    In this episode, we break down the latest trends in the used car market as we kick off 2025. We start by discussing the growth of our used car inventory, which has expanded from 300-350 vehicles to over 400, giving our customers more options than ever. Then, we dive into what's happening in the market right now and what trends we expect to see throughout the year.   We also explore seasonal buying trends—how winter weather and the upcoming spring season impact customer preferences. Plus, we add some fun to the mix with our “Guess the Value” game, where we highlight real cars from our inventory and see who can best estimate their market value.   To wrap things up, we lighten the mood with a conversation about our dream cars—sharing personal favorites and seeing if any have ever made it into our inventory.   Tune in for valuable insights, a few laughs, and everything you need to know about the used car market as we start the new year!

    From the Basement to World Class Technician | The Healey Brothers Show | Ep. 68

    Play Episode Listen Later Feb 4, 2025 23:56


    In this episode of our Employee Spotlight series, we sit down with Johnny Paraggio to talk about his incredible career journey within our company. Starting as a young worker organizing tools in the basement, Johnny moved up to the prep department in high school while attending BOCES for automotive. After graduating, he jumped straight into an apprenticeship under top technician Timmy in 2014/2015. Through years of dedication, training, and hands-on experience, Johnny has now become a world-class technician through General Motors. Tune in as we discuss his growth, the challenges he's overcome, his favorite parts of the job, and his advice for aspiring technicians!

    Marketing, PR, and the Hudson Valley: A Collaborative Journey | The Healey Brothers Show | Ep. 67

    Play Episode Listen Later Jan 28, 2025 23:07


    In this episode of The Healey Brothers Show, Jason Healey sits down with Josh Sommers, founder of Focus Media, a leading marketing and PR agency in the Hudson Valley. Together, they explore the deep roots of their partnership, discuss the creative and strategic work Focus Media has done for Healey Brothers, and reflect on their shared mission to uplift the local community. Josh shares insights into his personal journey, the unique qualities of the Hudson Valley, and the importance of community-focused marketing. Tune in for an inspiring conversation about the power of collaboration and the impact of meaningful connections in business.

    Behind the Mic: Healey Brothers on the Car Dealership Guy Podcast | The Healey Brothers Show | Ep. 66

    Play Episode Listen Later Jan 21, 2025 38:51


    In this special episode, we were invited onto the Car Dealership Guy podcast by Sam D'Arc, COO of Zeigler Auto Group. Our CMO, Jason Healey, was joined by Justin Firend from Dealers United to dive deep into the world of social media and marketing in the automotive industry. Together, they discuss the ever-growing importance of digital marketing, how dealerships can effectively leverage social media platforms, and the evolving landscape of content creation to better engage with customers. Tune in for an insightful conversation on how marketing is reshaping the way dealerships connect with their communities and grow their brands.

    Dan's Journey with Healey | The Healey Brothers Show | Ep. 65

    Play Episode Listen Later Jan 14, 2025 35:48


    In this episode, we sit down with Dan to reflect on his incredible first year with Healey. Dan shares his professional background, the unique experiences that made him a perfect fit for the team, and why he was brought on to help drive growth and innovation.   We explore the milestones he's achieved, the impact he's had on the team, and the lessons he's learned along the way. Dan also offers insights into what it takes to align personal goals with an organization's vision and how he's looking to build on this momentum in the year ahead.   Whether you're part of the Healey family or simply interested in the behind-the-scenes journey of a driven team member, this episode is packed with inspiration and actionable takeaways. Tune in to hear Dan's story and discover the power of growth, collaboration, and purpose!  

    Social Media Strategies and Humanizing Your Brand | The Healey Brothers Show | Ep. 64

    Play Episode Listen Later Jan 7, 2025 31:37


    In this episode, we team up with our marketing partners, Dealers United, for a deep dive into social media strategies and the power of authentic branding. We kick things off by introducing our guests and setting the stage for a discussion on the National Auto Dealers Association (NADA) and its impact on the automotive industry. Together, we explore how our partnership has helped elevate dealership performance through a focus on organic, local reach.   We also highlight the evolution of dealership content, the importance of team member involvement in online storytelling, and how to bridge the gap between online engagement and in-person customer experiences. Finally, we discuss the value of humanizing your brand by showcasing company culture, community involvement, and authentic stories that build trust and loyalty.

    November 2024 Automotive News Update | The Healey Brothers Show | Ep. 63

    Play Episode Listen Later Dec 17, 2024 37:50


    In this episode, we cover the latest automotive news and updates across the industry. The 2025 Jeep Wagoneer and Grand Wagoneer see price cuts of $3,000–$7,000 depending on the trim, with new standard features like adaptive cruise control, active lane keep assist, and upgraded wheels, while the Grand Wagoneer gains a power boost to 540 horsepower. The 2025 Ford Bronco introduces a new base model starting under $40,000, now featuring a 12-inch digital gauge cluster and rear climate vents as standard across all trims. Meanwhile, Mitsubishi has bought back shares from Nissan, reducing Nissan's stake in the company, though both brands plan to continue collaborating. Over at Chevrolet, the 2025 Silverado EV RST adds the innovative “Sidewinder” driving mode, allowing diagonal movement similar to the GMC Hummer EV. Dodge surprises with the gas-powered Charger Sixpack, featuring a twin-turbo inline-six engine and an earlier-than-expected mid-2025 release. In racing news, GM officially joins Formula 1 under the Cadillac name starting in 2026, with plans to develop in-house power units by the decade's end. Finally, Chrysler announces an all-electric Pacifica, launching after a redesign expected in 2026.   Stay tuned for all the details on these exciting updates and what's next in the automotive world!

    How We Give Back: Holiday Initiatives That Matter | The Healey Brothers Show | Ep. 62

    Play Episode Listen Later Dec 10, 2024 18:12


    In this special holiday episode, we're sharing how we give back to our community during this season of giving. From supporting our local food pantry and celebrating their new facility, to collecting toys for children through Toys for Tots at all nine of our locations, we dive into the impact of these efforts on our neighbors. We also highlight one of our most meaningful annual traditions: Wreaths Across America, where we honor and remember our nation's veterans. Join us as we discuss the importance of these initiatives and the role they play in strengthening our community ties.

    November 2024 Used Car Market Report: Trends & Data | The Healey Brothers Show | Ep. 61

    Play Episode Listen Later Dec 3, 2024 28:53


    In this month's used car market update, we highlight how the abundance of new cars is impacting used car sales and values. A key focus is on the improved financing landscape—thanks to re-engaged lenders and our dealership's recent partnership with a national auto dealer group, we now have access to more lending options, making approvals easier for our customers. Finally, we'll break down the benefits of our Certified Pre-Owned (CPO) program and why it's a great choice for buyers. Don't miss this informative episode packed with insights to help you make the best car-buying decisions!

    Understanding Commercial Truck Sales & Service | The Healey Brothers Show | Ep. 60

    Play Episode Listen Later Nov 26, 2024 32:21


    In this episode, Jason Healey and Nicky Paraggio sit down with Sean, a sales expert, and Bryan, the service director, to explore how we help businesses select and maintain the right commercial trucks. From understanding your unique business needs to streamlining the buying process, Sean shares insights into ensuring you get the perfect vehicle for your operations. Bryan dives into the importance of servicing commercial trucks, highlighting the specialized care and support our facility provides. We'll also discuss the exciting upgrades happening at our service center and how they'll enhance the customer experience. Whether you're in the market for a new truck or need expert service for your fleet, this episode has everything you need to know!

    Employee Spotlight: Teddy T's Journey | The Healey Brothers Show | Ep. 59

    Play Episode Listen Later Nov 19, 2024 19:33


    In the inaugural episode of our new Employee Spotlight series, we sit down with Teddy T, who has been with Healey for nearly 20 years. Teddy shares his remarkable career journey, from working at a dry cleaners for two decades to making Healey his second full-time job. Tune in to hear about the changes he's witnessed, his growth within the company, and what he loves most about being part of the Healey team. This is a story of dedication, growth, and a strong connection to our company's values.

    October 2024 Automotive News Update | The Healey Brothers Show | Ep. 58

    Play Episode Listen Later Nov 12, 2024 23:20


    In this episode, we dive into the biggest updates in the auto industry for October 2024. First, we look at the 2025 Chevy Colorado, which is slimming down its engine offerings by eliminating the base model engine. Now, the Colorado only comes with a turbocharged 310-hp 2.7-liter four-cylinder, making the base model as powerful as the top-of-the-line ZR2. All that's left for buyers to decide are the equipment and color choices. Next, we explore Ford's redesigned 2025 Expedition, which now offers an off-road Tremor model for the first time, replacing the Timberline. The Tremor comes equipped with LED grille lights, a bash plate from the F-150 Raptor, and 33-inch all-terrain tires, while maintaining most of the features the Timberline offered. Chevy also released the price for its 2025 Silverado EV LT, starting at $75,195 and qualifying for a $7,500 federal tax credit. With a range of 408 miles, this new model brings a more affordable option to Chevy's electric lineup after last year's RST First-Edition. In a thrilling milestone, the Corvette ZR1 achieved a top speed of 233 mph. Yes, you read that right—233 mph! Lastly, Dodge is back with another special edition of the 2025 Durango SRT Hellcat, called the Brass Monkey edition. This limited edition will feature a brown leather interior, brass wheels, and a satin-wrapped hood, priced at $115,315. Catch up on all these updates and hear our thoughts on the latest automotive trend!

    Building a Better Experience: Our Mission & Values | The Healey Brothers Show | Ep. 57

    Play Episode Listen Later Nov 5, 2024 18:55


    In this episode of The Healey Brothers Show, Nicky Paraggio and Jason Healey take a deep dive into the company's mission statement and core values: Family, Trust, Attitude, Innovation, and Drive. They discuss what each value stands for, why it was chosen, and who benefits—whether that's employees, customers, or both. Tune in to learn how these principles guide daily operations and create a seamless, stress-free experience that the company hopes earns customers' trust for life. Whether you're part of the team or a valued customer, this episode offers insight into the values driving the business forward.

    Inside Our Customer Process | The Healey Brothers Show | Ep. 56

    Play Episode Listen Later Oct 29, 2024 31:14


    In this episode of The Healey Brothers Show, we take listeners through our customer process from start to finish, both in sales and service. Whether you're a new customer or a familiar face, we break down each step—from initial interactions to personalized service details—highlighting what sets our team apart. We discuss the expectations you should have when you visit, the behind-the-scenes dedication to meeting them, and why a seamless experience matters to us. Tune in for an inside look at how we make each customer feel valued and cared for every step of the way.

    October 2024 Used Car Market Report: Trends & Data | The Healey Brothers Show | Ep. 55

    Play Episode Listen Later Oct 22, 2024


    In this episode, we take a comprehensive look at the current state of the used car market. We start by discussing where prices are heading, exploring both retail values and trade-in offers, and what factors are driving these changes. How does this year compare to last year in terms of pricing trends, and what should buyers expect in the coming months? Next, we dive into a sales comparison between the used and new car markets. We explore how consumer preferences have shifted and why used cars may offer a better value proposition in today's economic climate. Following this, we review how our inventory levels have changed compared to the previous month. Are we seeing an increase or decrease in available vehicles? We'll also examine which models are selling the fastest and why. As we approach the end of the year, the used car market typically sees some unique shifts. We discuss what tends to happen around the holidays—whether demand rises or falls and whether buyers can expect special deals or price adjustments as dealerships prepare for the holiday season. To close out the episode, we highlight three standout used cars from our current inventory, discussing their features, value, and why they're perfect for the market right now. Tune in to get the latest insights on the used car market and what to expect as the year comes to a close!

    EV Breakthroughs and Corvette Power: September 2024 Automotive Update | The Healey Brothers Show | Ep. 54

    Play Episode Listen Later Oct 15, 2024 22:23


    On this episode of The Healey Brothers Show, hosts Jason Healey and Nicky Paraggio dive into some exciting new developments in the electric vehicle world, along with another new Corvette. The conversation starts with a look at Ford's new "Power Promise," which offers enticing incentives for buyers of the F-150 Lightning and Mustang Mach-E, including free home chargers and 24-hour support. Next, the hosts discuss the 2025 Chevy Blazer EV, from its new FWD base model to the powerhouse 595-hp SS version. They also explore the growing partnerships between automakers like BMW, Ford, and GM with Tesla for Supercharger access and Ford and GM's adoption of Tesla's NACS port. Wrapping up the episode is a look at the thrilling Chevy Corvette Zora, combining hybrid technology and a twin-turbo V8 engine to deliver a staggering 1200hp. Tune in for a packed episode full of the latest updates in the automotive world, from new EV incentives to cutting-edge performance cars!

    Supporting Our Community Together | The Healey Brothers Show | Ep. 53

    Play Episode Listen Later Oct 8, 2024 11:42


    On this episode of The Healey Brothers Show, Jason Healey, Brian Healey, and John Koerner discuss the impact of The Healey Brothers Driven to Give Foundation and its charitable work within the community. Filmed at the annual Healey Brothers Driven to Give Foundation Golf Outing, the episode explores the foundation's mission to support local organizations such as the food bank and hospice center. The hosts also share stories of the foundation's impact and highlight the significance of this year's Golf Outing, including who will benefit from the funds raised. Tune in to learn more about why giving back is so important to the Healey Brothers team and how their charitable efforts strengthen their relationship with the community.

    The Secrets Behind Your Vehicle's Trade-In Value | The Healey Brothers Show | Ep. 52

    Play Episode Listen Later Oct 1, 2024 22:30


    On this episode of The Healey Brothers Show, hosts Jason Healey, Dylan Healey, and Nicky Paraggio break down how vehicle values are determined and what consumers should know about the appraisal process. They explore key factors that influence a car's worth, walk through the steps of a thorough appraisal, and offer practical advice on how to prepare your vehicle for the best possible trade-in value. If you're thinking of trading in your car or just curious about how appraisals work, this episode will give you insider tips to help you navigate the process with confidence.

    Behind the Scenes with Prestige Car Wash: PPF and Our Partnership | The Healey Brothers Show | Ep. 51

    Play Episode Listen Later Sep 24, 2024 34:45


    In this episode, Jason Healey and Nicky Paraggio sit down with Yusef and Abe from Prestige Car Wash, a local business specializing in drive-thru car washes, quick details, and expert application of XPEL PPF, vinyl, and tints. They discuss the founding and growth of Prestige Car Wash, the journey that led them to focus on PPF installations, and their expanding partnership with two of our stores to provide PPF on select new vehicles. Tune in to learn more about their services and how this collaboration enhances customer experience.

    Advice & Tips for First-Time Car Buyers | The Healey Brothers Show | Ep. 50

    Play Episode Listen Later Sep 17, 2024 20:49


    Buying your first car can be overwhelming, but Jason Healey and Nicky Paraggio are here to make the process easier! In this episode, your hosts break down everything you need to know as a first-time car buyer. From identifying your needs and wants to setting a realistic budget, researching options, and navigating the buying process, we've got you covered.  Jason and Nicky walk you through the essential steps to ensure you're well-informed and confident when making your purchase. Whether you're deciding between new or pre-owned, or unsure about financing options, this episode provides valuable insights to help you make the best decision for your lifestyle and budget. Be sure to watch until the end for expert tips and advice to avoid common pitfalls. Don't forget to like, subscribe, and share your questions in the comments below! Stay tuned for more helpful car buying tips in our upcoming episodes.

    Inside the Customer Care Center: Enhancing Customer Experience | The Healey Brothers Show | Ep. 49

    Play Episode Listen Later Sep 10, 2024 26:01


    In this insightful episode, Jason Healey sits down with Brian Healey and Brad Warren to dive deep into the workings of our Customer Care Center. Join us as we explore the origins and evolution of this vital department, designed to enhance customer interactions and elevate their overall experience with our company. We start by defining what the Customer Care Center is and the range of services it provides, from appointment scheduling to follow-ups and resolving customer concerns. Brian and Brad share the story of how this center came to be, discussing the challenges faced during its inception and how those obstacles were overcome to create a highly effective customer service hub. We also discuss the significant impact the Customer Care Center has on our customers. With a dedicated team handling a high volume of calls and interactions, we're able to provide quick, responsive service that greatly improves customer satisfaction. The episode highlights the scale of the operation, including the number of employees working tirelessly to ensure every customer receives the attention they deserve. Additionally, we delve into the benefits the Customer Care Center brings to our business—improving operational efficiency, boosting customer retention, and fostering stronger brand loyalty. Brian and Brad also touch on the measurable financial impact that this center has had on our business. Looking forward, we discuss future plans for the Customer Care Center, including potential expansions and innovations that could further enhance our ability to serve customers. Whether you're interested in customer service, business operations, or just curious about how we strive to improve every aspect of the customer experience, this episode is packed with valuable insights. Tune in to discover how our Customer Care Center is at the heart of both customer satisfaction and business success!

    Fat Boyz Food Trailer: The Story Behind the Business | The Healey Brothers Show | Ep. 48

    Play Episode Listen Later Sep 3, 2024 22:42


    In this episode, Jason Healey and Nicky Paraggio sit down with Manny Aviles, a former employee who has transformed his passion into a thriving small business, Fat Boyz Food Trailer, in the Hudson Valley. Manny shares his personal journey from being part of the team to becoming an entrepreneur, offering insights into the challenges and rewards of small business ownership.   We dive into the creation and evolution of Fat Boyz Food Trailer, exploring the hurdles Manny overcame and the successes he's celebrated along the way. The conversation also touches on the importance of community support, the unique dynamics of running a food trailer, and the meaningful partnership Manny has maintained with our stores, where he regularly brings his food trailer to feed our employees.   Tune in to hear Manny's inspiring story, his thoughts on entrepreneurship, and his advice for anyone looking to start their own business. This episode is a must-listen for those interested in small business, community engagement, and personal growth.

    The Power of Branding: Why We Invest in Media as a Dealer Group | The Healey Brothers Show | Ep. 47

    Play Episode Listen Later Aug 27, 2024 53:04


    On this episode of The Healey Brothers Show, hosts Jason Healey and Nicky Paraggio are joined by branding expert Andrew Green to dive into the vital role of branding in the automotive industry. Discover why branding is more than just a logo—it's a powerful tool that differentiates a dealer group in a crowded market. Andrew shares insightful case studies that highlight successful branding initiatives and their impact on customer loyalty and sales. The conversation then shifts to the importance of social media and content strategy, exploring why these elements are crucial for engaging with customers and maintaining a strong online presence. You'll also get an exclusive look behind the scenes at the dealer group's decision to invest in a dedicated media/podcast room. Learn how this space has revolutionized their content creation process, from podcasts to videos, and what future goals they have in store. Whether you're in the automotive industry or simply interested in the power of branding, this episode is packed with valuable insights and takeaways. Tune in to learn how the Healey Brothers are staying ahead of the competition through strategic branding and media investment.

    Why Your Business Needs a Referral Program | The Healey Brothers Show | Ep. 46

    Play Episode Listen Later Aug 20, 2024 14:02


    On this episode of The Healey Brothers Show, Jason Healey and Nicky Paraggio dive into the details of The Healey Brothers Referral Program. They explain how customers can earn a $200 pre-paid Visa gift card for referring a new customer who purchases a vehicle or sells one through the Kelley Blue Book Instant Cash Offer program.  Jason and Nicky also discuss the importance of the referral program, highlighting how it ensures that your friends and family receive the same quality service you trust. They explore how referrals help Healey Brothers retain loyal customers, expand their community, and strengthen relationships with those who continue to support the dealership. Tune in to learn more about how you can participate and why this program is a win-win for everyone involved!

    Summer Car Care Tips | The Healey Brothers Show | Ep. 45

    Play Episode Listen Later Aug 13, 2024 20:36


    On this episode of *The Healey Brothers Show*, hosts Jason Healey and Nicky Paraggio, along with special guest Bill Vitorini, dive into essential summer car care tips for those planning vacation travel. We'll walk you through a pre-trip maintenance checklist, ensuring your vehicle is road-ready for a stress-free journey.  Next, we explore the evolution of service machinery in the automotive industry, highlighting the cutting-edge tools now available in service departments that improve accuracy, efficiency, and overall customer satisfaction.  Finally, we discuss the impact of modern automotive technologies—such as electric vehicles, advanced driver-assistance systems, and connected car features—on service requirements, and how dealerships are adapting to meet these new challenges. Whether you're preparing for a summer road trip or curious about how new tech is shaping the future of car services, this episode has you covered!

    The 2025 Chevy Corvette ZR1 is Here! | The Healey Brothers Show | Ep. 44

    Play Episode Listen Later Aug 6, 2024 18:28


    On this episode of The Healey Brothers Show, Nicky Paraggio and Jason Healey dive into the details of the highly anticipated 2025 Chevy Corvette ZR1. They explore the powertrain specs, body design upgrades, and estimated pricing of this incredible vehicle. Discover how the ZR1 compares to some of the most powerful cars in the world. For an in-depth look at the 2025 Chevy Corvette ZR1, check out this video featuring the chief engineer explaining everything about the car: [https://youtu.be/ulPzur-SOcw](https://youtu.be/ulPzur-SOcw). Join us for an exciting and informative discussion on what makes the 2025 Chevy Corvette ZR1 a true marvel in the automotive world!

    Financing Options Explained: Leasing vs. Buying a Car | The Healey Brothers Show | Ep. 43

    Play Episode Listen Later Jul 30, 2024 23:50


    On this episode of The Healey Brothers Show, hosts Nicky Paraggio and Jason Healey are joined by Joseph Marino, the finance director at our Healey Hyundai store, to delve into the crucial topic of financing options—leasing versus buying a car. The episode covers the fundamental concepts of leasing and buying, outlining their respective pros and cons. Listeners will gain insights into the financial considerations, including cost comparisons, credit requirements, and down payments. Additionally, the discussion explores lifestyle and usage factors that influence the decision-making process. Tune in to learn how to evaluate your options and make an informed choice based on your personal needs and preferences.

    Importance of Setting and Meeting Customer Expectations | The Healey Brothers Show | Ep. 42

    Play Episode Listen Later Jul 23, 2024 27:23


    On this episode of The Healey Brothers Show, Jason Healey and James Barrett, the General Manager of the Hyundai store, discuss what customers should expect when visiting the Hyundai facility for service and sales. They explore typical wait times, the importance of clear communication, and providing a smooth, efficient car-buying experience. Additionally, the team delves into why setting and meeting these expectations is crucial for customer satisfaction, trust, and loyalty.

    July 2024 Used Car Market Report: Trends and Data | The Healey Brothers Show | Ep. 41

    Play Episode Listen Later Jul 16, 2024 32:59


    On this episode of The Healey Brothers Show, co-hosts Jason Healey, Brian Healey, and Nicky Paraggio dive into the current state of the used car market. We discuss recent trends, including the overall market performance, with used vehicle values falling for the third straight month but showing positive signs for the second half of 2024. We'll cover the impact of the recent CDK DMS software outage on dealership operations, noting its effects on both new and used car sales and supply. Our hosts will provide insights into the latest sales and inventory trends, highlighting a 15% year-over-year inventory increase for June and a 14% rise in sales. The episode also explores the current state of auto credit availability and its effects on the market, with data showing a decline in credit availability in June and varying impacts on different financial institutions. We'll discuss consumer purchase plans, which have seen a slight decline compared to May but remain higher than June of last year. Additionally, we examine the trends in loan rates, noting decreases in average used and new car loan rates. Pricing and value trends are also on the agenda, including a 0.6% decline in used vehicle prices in June and an 8.9% decrease compared to 2023. We'll highlight the top-selling vehicles at Manheim in June and discuss the implications of these trends. In our guest segment, we ask about our dealership's current inventory numbers and the challenges faced. Finally, we wrap up with closing remarks, summarizing the key points discussed and providing a preview of the next episode. Tune in for an informative discussion on the state of the used car market and what it means for both consumers and dealerships.

    Inside the Mind of a Service Manager in the Auto Industry | The Healey Brothers Show | Ep. 40

    Play Episode Listen Later Jul 9, 2024 29:14


    On this episode of The Healey Brothers Show, hosts Jason Healey, Dylan Healey, and Nicky Paraggio interview Bill Vittorini, the newly promoted Service Manager at our Chrysler, Dodge, Jeep, and Ram store. Bill shares his inspiring career journey from service advisor to service manager and offers expert insights into the automotive service industry. Discover the latest market trends, the comprehensive training programs Bill implements, and the processes he uses to ensure top-notch service. Gain valuable tips on how to succeed in the automotive field, from effective hiring strategies to the qualities Bill looks for in new recruits. Whether you're looking to start a career in the automotive service industry or enhance your existing skills, this episode is packed with practical advice, insider knowledge, and actionable tips. Don't miss this deep dive into the world of automotive service, career progression, and industry best practices.

    EV Market Changes: Insights from Healey Chevrolet | The Healey Brothers Show | Ep. 39

    Play Episode Listen Later Jul 2, 2024 23:40


    On this episode of The Healey Brothers Show, hosts Jason and Dylan Healey sit down with Bill Birmingham, the Executive General Manager at Healey Chevrolet in Poughkeepsie, New York. They discuss the latest changes in the EV market, GM's strategic pivot, and Healey's plans for the future. The conversation kicks off with an exploration of the current plateau in EV sales and predictions for market evolution. Bill shares his insights on GM's plan to introduce plug-in hybrid options by 2027 to meet upcoming fuel economy and emission standards, emphasizing the significance of this move for the industry. The discussion then shifts to how Healey is responding to these market changes, including their strategies to adapt to increasing competition and regulatory demands in the EV and hybrid markets. The hosts and Bill also delve into the recent surge in sales, driven by demand for crossovers and pickups, highlighting some of Healey's best models. Looking ahead, they outline Healey's plans for community engagement and events for the rest of the year, including details about the upcoming foundation golf outing. The episode also touches on the importance of community involvement in navigating market changes and previews exciting new initiatives. Finally, the conversation wraps up with a look at emerging trends in the automotive industry, discussing whether these trends will impact sales or extend vehicle ownership periods, and how Healey is preparing to stay ahead of these trends. Tune in to gain insights into the dynamic automotive industry and how Healey is positioning itself for future success.

    The Evolution of Chrysler, Dodge, Jeep, and Ram: 2024 Edition | The Healey Brothers Show | Ep. 38

    Play Episode Listen Later Jun 25, 2024 26:18


    On this episode of The Healey Brothers Show, hosts Jason Healey and Dylan Healey sit down with Chris Bellantoni, the General Manager of our Chrysler, Dodge, Jeep, and Ram store, to discuss the current state of these iconic automotive brands. They delve into: - Introduction to the Brands: A comprehensive overview of the current focus and lineup of Chrysler, Dodge, Jeep, and Ram. - Challenges and Opportunities: The challenges these brands face in the competitive automotive market and the opportunities they have for growth. - Consumer Insights: What consumers are looking for in vehicles today and how these brands are meeting those needs. - Future Outlook: The strategic focus of each brand and what consumers can expect in the near future. Throughout the episode, they touch on some exciting new products including the first all-electric muscle car, the Dodge Charger Daytona SRT, the Jeep Recon, the 3-row Dodge Stealth, the all-electric Jeep Wagoneer S, and the Ram RHO which is replacing the Ram TRX. Tune in for an insightful discussion on the latest trends and innovations in the automotive industry.

    Exploring the Kia EV9: All-Electric SUV Review | The Healey Brothers Show | Ep. 37

    Play Episode Listen Later Jun 18, 2024 42:28


    On this episode of the Healey Brothers Show, we take a deep dive into the Kia EV9, the groundbreaking electric SUV that's capturing attention for its impressive technology and range. Join hosts Nicky Paraggio and Jason Healey as they discuss every aspect of the EV9 with Kia product specialists Zwade Thornhill and Krissy Sciascia. From in-depth features to real-time demonstrations during a test drive, this episode is a must-listen for potential Kia EV9 buyers looking to explore its capabilities firsthand.

    You Should be Using Woop Insurance for Your Home & Auto | The Healey Brothers Show | Ep. 36

    Play Episode Listen Later Jun 11, 2024 30:42


    On this episode of The Healey Brothers Show, Jason and Brian Healey sit down with Eric Foster, the founder and CEO of Woop Insurance. Eric gives us an in-depth look at what Woop is all about and what sets them apart from traditional insurance agencies. Discover how Woop is revolutionizing the industry by offering significant savings to consumers and prioritizing transparency. We delve into their groundbreaking dashboard, a tool reminiscent of Credit Karma, but for your insurance profile. Eric explains how this innovative feature helps users understand the factors impacting their insurance rates, both positively and negatively. Tune in to learn why Woop Insurance is making waves and changing the way people perceive and interact with their insurance.

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