Podcasts about Local Business

The best return happens when companies aim their improvements at customers. Buyers have a keen awareness of which companies prioritize customer satisfaction over company profitability. The best companies know that happy customers will lead to healthy bottom lines. Where are your improvements aimed at?Support the show

STRONG Life Podcast ep 549

Tiffany Anton talks with Mark Dickerson of Mark's Heating and Air, a locally owned business serving the community for a little over a decade. Mark shares what inspired him to start his company, the challenges of running a business today, and why customer service is at the heart of everything he does. He also offers practical tips for homeowners, including common HVAC issues, when to service your system, and how heating and cooling technology can impact energy costs and indoor air quality. Plus, Mark explains how to get quotes, schedule service, and protect yourself from being taken advantage of. Listen To The Local Matters Podcast Today! News Talk 94.1

Do you know about Instagram's latest update? In today's episode, I'm looking at the platform's recent changes to hashtags, and sharing my guidelines for how to best use them on your posts. You'll learn how to give the algorithm the most information possible in order to get in front of your ideal patients and clients. Review full show notes and resources at mollycahill.com/podcastMentioned in this Episode:Group Program Content Sprint: mollycahill.com/sprintEpisode 144 How I'm Starting My Acupuncturist's Instagram From Scratch: mollycahill.com/starting-acupuncturist-instagram-from-scratchConnect with Molly:Holistic Marketing Hub holisticmarketinghub.com/enrollInstagram: instagram.com/mollyacahill

The common thread of championship athletic teams is humility. At a certain point, once the collective team becomes humble, the real improvement and growth starts. Without that humility, the teams will never achieve the ultimate goal of a championship. It's no different in business. If we want to succeed, and grow as businesses, the collective personnel must become humble enough to pursue improvement. Are you humble enough?Support the show

Men are macho and can handle anything and everything!  Right? Maybe not! On Sunday, February 15th, there will be a free panel discussion on Burdens Men Carry focused on mental health for men.  A panel of three experts will be led through a discussion, and then the panel will take questions (face-to-face or anonymously) from the audience, followed by a roundtable discussion.  Today, we chatted with Phil Kaplan, one of the panelists, about his battle with depression and his ongoing work in advocacy.  The event is NOT just for men but for spouses, partners, and families as well.  The free event will be at the Eastport United Methodist Church from 2pm to 4:30pm. Have a listen: LINKS: Burdens Men Carry (Website)

Sadly, customer perception molds customer reality. This reality may not be true, but to the customer, it is their reality. If companies want to create better customer experiences, it behooves the company to understand the various realities customers are seeing, feeling and receiving. If you have never jumped into the customer shoes to experience your product/service, now might be the perfect time to do so. While your at it, get behind their keyboard, wear their glasses, and sit in their chair. You will quickly learn that customers see our companies differently than we imagine.Support the show

It's the start of a brand-new year — new goals, new milestones, and big plans for what's next.And let's be honest… Chances are, you're going to need cash to make those plans happen.In this episode of Brick and Mortar Visibility, I'm joined by Danielle Hayden, Co-Founder and CEO of Kickstart Accounting, to talk about where small business owners are unknowingly leaving money on the table — and how to keep more cash in your business as we head into tax season.Danielle brings clarity, confidence, and zero fluff as she breaks down:Six overlooked tax write-off categories that can immediately impact your bottom lineHer three-step framework for managing money like a CEOA clear, straightforward answer to when it actually makes sense to become an S-CorpThe four people every business owner needs on their money teamWhy mixing personal and business finances creates long-term stressAnd how to think about taxes as a year-round strategy, not a once-a-year scrambleIf you've ever felt overwhelmed by numbers, unsure if you're doing things “right,” or frustrated by how much you're paying in taxes — this conversation will give you practical answers and real confidence.This is an essential listen for brick-and-mortar and service-based business owners who want to stop winging it with their finances and start building a profitable, sustainable business.A little bit about our guest: Danielle Hayden is the Co-Founder and CEO of Kickstart Accounting, Inc., where she helps six- and seven-figure women entrepreneurs stop winging it with their money and actually understand their numbers. She's your no-BS financial co-pilot with a side of “let's make this business profitable and fun again.”With over 15 years of experience in the world of finance, Danielle has worked her way from accounting firm intern to the Co-Founder of Kickstart Accounting. She understands how complex business finances can be, and she knows that entrepreneurs, especially women, need more than just a bookkeeper; they need real financial analysis and support in order to get the confidence required to create the sustainable wealth they deserve. Danielle brings a unique perspective when it comes to providing business owners with “the total package” as it relates to their finances.She's been featured on dozens of top-rated podcasts, including The Proffitt Podcast, Eat, Blog, Talk, Oh Shoot! The How of Business, and more. Danielle also hosts her own hit show, Business By the Books.When Danielle isn't in her money mindset work, you can find her hiking or spending time with her family.Gifts for Our ListenersFollow DanielleWebsiteInstagramFacebookLinkedInYour GO-TO LINK for all things Brick and Mortar Visibility-: Level UP : Your Business, Your Life, Google Business Profile Workshop, Visibility Workshop, Hire Melissa, Newsletter, & Referral Partners.Love today's podcast?

Companies can lose BIG money when they deliver a product that looks, and feels inferior to the original sample. This happens all too often. Why? Companies want to pad profitability by using cheaper raw materials for the order fulfillment production. Is your company doing this? If so, maybe it's time for an integrity-driven approach to filling customer orders? BTW…the example in this video created a $696,000 loss for the manufacturer!!!Support the show

There are some businesses that you never realize you need until you do! I want to introduce you to Graze Craze--a BRAND new charcuterie business in Edgewater. Jennie Pryde and her husband, Jordan Robinson, spent much of their career in the medical realm (and Jennie working in prison--when you go in, ask her about it), but were looking for a chance to work together and to build something for their family. In a very basic sense, Graze Craze is simply a charcuterie place. But when you dig more into it, it is so much more. A place for a healthy single lunch portion. It's a place to grab a tray and nibble while your kid plays soccer. Weddings, birthdays, celebrations of life, football weekends, office meetings and parties, a day on the Bay--the possibilities are endless. AND, it makes a lot more sense than trying to do it all yourself! Have a listen! And then go get a dose of yum (and check out Jennie's original artwork on the walls) LINKS: Graze Craze Annapolis - Edgewater (Website) Graze Craze Annapolis - Edgewater (Facebook)  

Podcast SEO and monetization strategies tailored for local businesses is today's episode discussion. Favour Obasi-ike emphasizes the importance of metadata, noting that elements like podcast titles, descriptions, and author names serve as critical search signals for discovery.By treats these fields as structured data, creators can establish local authority and ensure their content surfaces in specific user queries across platforms like Spotify and Apple Podcasts.The source further highlights the compounding value of backlinking, explaining how consistent episode releases create a vast network of searchable links that drive traffic back to a brand's website. Ultimately, the text argues that a well-optimized podcast acts as a long-term intellectual property asset that builds credibility and solves audience problems through searchable, evergreen audio content.In the 2026 search ecosystem, local visibility is no longer a matter of chance; it is a matter of engineering. This episode serves as a strategic blueprint for local businesses to command "page dominance" by transforming audio content into a high-authority digital asset. By deploying a "spread map" strategy—scaling influence from local roots to international authority—business owners can ensure their brand is the definitive answer to specific consumer queries.The objective is to move beyond the "hobbyist" mindset and treat podcasting as a capital-efficient SEO machine. We explore how to build an "engine" that runs independently via technical metadata and RSS syndication, allowing your brand to reside permanently in the search database.Key Takeaways for Local Business Owners1. Metadata is Your Search ID: Your title, author field, and description must match the exact phrases your customers use. If your "ID" doesn't match the search query, the algorithm cannot process your "legal documents," and your business remains invisible.2. Exploit the 50x50 Rule: Syndication is a volume game. By appearing on 50 platforms, you create thousands of high-authority backlinks. This sheer volume of structured data makes your brand unavoidable in local searches.3. Implementation over Information: ROI is the result of action, not note-taking. Podcasting is a long-term index fund for your brand; the earlier you start the "audio documentation," the more interest your digital legacy accrues. Move from "doer" to "architect" today.Need to Book An Appointment?>> ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Book a Complimentary SEO Discovery Call with Favour Obasi-Ike⁠>> Visit Work and PLAY Entertainment website to learn about our digital marketing services>> ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Join our exclusive SEO Marketing community⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠>> Read SEO Articles>> ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe to the We Don't PLAY Podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠>> Purchase Flaev Beatz Beats OnlinePodcast Timestamps[00:00:00] – The Spread Map: Establishing the strategic journey from local business to international brand authority.[00:03:00] – Statistical Authority: Reviewing personal benchmarks (600 episodes, 156 countries) as a model for growth.[00:06:00] – The Harry Potter Paradox: Why naming your show for the "benefit" is the only way to be found before you are famous.[00:10:00] – The Psychology of Blue Links: Why "Blue Links" signify trust and confidence in the search results.[00:14:00] – Spotify Signal Case Study: Using the phrase "workout habits for men over 40" to identify exact-match search signals.[00:22:00] – Compounding Link Math: The 50x50 breakdown of how to generate 2,500 links across platforms like SiriusXM and iHeart.[00:31:00] – The Celese Interaction: Overcoming ADHD and task-paralysis by choosing documentation over perfection.[00:45:00] – The Legacy Challenge: Transitioning from a task-based worker to a legacy-based brand architect.The Mathematics of Syndication & The "Compounding Effect"Strategic dominance is a function of Depth and Cadence. While frequency is important, "Depth" is determined by your average episode length. A 60-minute episode provides sixty times more data points for an algorithm to index than a one-minute clip.The true ROI of podcasting is found in the Compounding Link Formula:50 Episodes (One year of weekly audio documentation) x 50 Distribution Platforms (Apple, Spotify, SiriusXM, Podchaser, Castbox, iHeart, etc.) = 2,500 High-Authority BacklinksThis volume creates a "digital balloon that never pops." As you add more helium (content), the structure becomes stiffer and more secure. To maximize this, maintain a Cadence (release cycle) closer to "1" (daily). A faster cadence spins the RSS feed more frequently, signaling to search engines that your brand is an active, relevant authority.The following 15 monetization levers are the tactical parameters required to convert conversational documentation into long-term ROI and a lasting digital legacy.Episode Breakdown on the 15 Monetization StrategiesPART 1: CORE DISCOVERY METADATA (Your Digital ID Card)1. Podcast TitleExecution: Match the show name to the specific topic or core benefit your audience seeks.So What? Listeners search for solutions and interests, not your name. A descriptive title ensures discoverability in search before you have a famous brand.2. Podcast DescriptionExecution: Exploit the full ~4,000-character limit as a "Search Bank." Use refined keywords, clear value propositions, and a strong call-to-action.So What? This is your show's primary Search ID. If it doesn't match user queries, algorithms can't "read" or rank your content effectively.3. Author/Host FieldExecution: Strategically expand your name with professional identifiers (e.g., "Alex Chen | Venture Capital Analyst").So What? This data feeds APIs and LLMs, establishing your niche authority within recommendation systems and digital assistants.4. Genre & Category SelectionExecution: Use platform hierarchies (e.g., ListenNotes, Apple) to select precise Primary, Secondary, and Tertiary categories.So What? Correct categorization moves you from competing with millions of general shows to dominating a specific, interested listener ecosystem.5. Episode TitleExecution: Adopt a clear, "Guest-First" or "Topic-First" naming convention (e.g., "Dr. Sarah Lee: The Neuroscience of Sleep").So What? It maximizes clarity for listeners and SEO. A guest's name at the front captures their audience and amplifies "link juice" to that episode URL.6. Episode DescriptionExecution: Implement web-style formatting: use H2/H3 headers, bullet points, timestamps, and hyperlinks to key resources.So What? Structured data helps both listeners scan and bots "dissect" your content, boosting engagement metrics and canonical linking power.PART 2: VISUAL & TECHNICAL EXECUTION7. Podcast Cover ArtExecution: Command professionalism with compliant, 3000 x 3000 pixels, visually simple art that is legible at thumbnail size.So What? High-quality, optimized art provides an immediate competitive edge against the significant portion of shows using amateur visuals.8. Episode Cover Art (Optional but Powerful)Execution: For key interviews, create guest-centric visuals that differ from your main show art.So What? Visual differentiation in a subscriber's feed signals unique, fresh value, increasing click-through rates for specific high-interest topics.9. Ad Roll PlacementsExecution: Strategically engineer ad breaks: pre-roll (for direct response), mid-roll (for highest attention), post-roll (for brand storytelling).So What? These are primary monetization vehicles. Placement affects listener retention and ad performance by capturing attention at different psychological stages.10. RSS Feed ManagementExecution: Balance your public RSS feed with private, gated feeds (via platforms like Hello Audio or Supercast) for bonus or premium content.So What? Private feeds enable direct community monetization and foster loyalty by delivering exclusive, "trust-based" content to high-value subscribers.PART 3: DISTRIBUTION & AMPLIFICATION11. Email & Affiliate LeverageExecution: Use automated tools to turn podcast transcripts into newsletter content that drives traffic to affiliate offers or key resources.So What? This captures high-intent listeners where they live (their inbox), converting passive listening into measurable action.12. Social Media DistributionExecution: Systematically cross-post short, thematic audio clips (with captions and video) to platforms like LinkedIn and Instagram.So What? It transforms one hour of recording into weeks of "top-of-funnel" awareness, building connection volume and attracting new audiences.13. Backlink GenerationExecution: Understand that every major hosting platform (Spotify, Apple) creates a backlink to your website from your show profile.So What? This generates vital "link juice" from high-authority domains, strengthening your primary website's search engine ranking.14. Website Integration & AnalyticsExecution: Host a dedicated podcast page on your site and connect it to Google Search Console.So What? This allows you to track how people find and interact with your podcast via search, providing data to refine your topic and keyword strategy.15. Sonic Branding (Musical Intelligence)Execution: Deploy a distinct instrumental theme for each season or series.So What? A fresh sonic identity signals a new "era" or focus for your show, boosting production value and maintaining listener retention through auditory novelty.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Many of us split our work week between our homes and company offices. Trade professionals transition from job to job in the same day. Each of us has common tools of our trade to work quickly and efficiently. However, many of us come to a work location without the necessary tools to perform our duties. Is this fair to our employers? Is it fair to customers? What about our associates and team members? Is it time to repack your backpack or car to make sure you have what you need to do your job?Support the show

We invite you to follow us for two minutes per week. With a small weekly investment of 120 seconds, you will come away with two business questions designed to stimulate your thoughts about how to improve customer satisfaction. Follow. Like. Share.Support the show

When two business partners complete each other's sentences and thoughts, that's a sign of a GREAT partnership. And that is exactly what Alison Harbaugh and Darin Gilliam do. For those unaware, these two are powerhouses behind the arts scene in Annapolis and Anne Arundel County, and the owners of Art Farm Annapolis and AND Creative Studio. Today's LBS is a bit longer than usual because there was so much to cover. From what is missing in the arts in the area, to what should go in the middle of Westgate Circle in Annapolis. We talk about the current classes, programs, exhibitions, shows, how it all started, and where it's going tomorrow. We even got the scoop about some big changes coming up in March 2026 (but you need to listen to get that)! And while some say we are not an artsy area, I challenge you to look around--it is literally everywhere! But first... Have a listen! LINKS: Art Farm Annapolis (Website) Art Farm Annapolis (Instagram) Art Farm Annapolis (Facebook) AND Creative Studio (Website) AND Creative Studio (Instagram) AND Creative Studio (Facebook)  

Ohio is full of local businesses that are uplifting our communities.

Ohio is full of local businesses that are uplifting our communities.

www.GoodMorningGwinnett.comIf you enjoyed this episode Click Here To Support The Show For Only $5.99 a month.Let me say this clearly—Google can answer questions, but it can't show up.And that right there is why local businesses are still getting paid.People don't hire locals because they lack information.They hire locals because they lack certainty, clarity, and capacity.Google can tell you how to do something.A local professional tells you what actually works here, who to call, what to avoid, and what will cost you time or money if you get it wrong.Think about it:Google can explain zoning lawsBut it can't walk into City Hall with youGoogle can show you how to market a businessBut it can't sit across the table and tell you why your message isn't landing in this townGoogle can generate a checklistBut it can't hold you accountable to finish itLocal value is not about knowledge.It's about proximity + trust + execution.And here's the part most people miss—AI and Google actually increase the value of locals who know how to use them.The winners aren't fighting technology.They're combining it with human presence.If you're local and you solve real problems,you are not being replaced.You are being filtered.

Social media is always changing and 2026 is going to be a pivotal year for local business owners who want to stand out, get found and get hired... and Leslie predicts it will be EASIER than ever.She's breaking down her top social media predictions for 2026, including what's shifting with AI content, why duplicating trends are fading and why social media SEO is now non-negotiable if you want locals to actually find you.In this episode you'll learn:Why AI content is increasing fast, but audiences are craving the real you (and how to use AI without losing your voice)Why viral trends are starting to burn your audience out and how original content will help you become the local top choice faster and easier than everWhy social media SEO matters more than ever in 2026Mentioned in this episode:Join The Local Instagram FormulaFollow me on Instagram @‌lesliepresnallWork with me inside The Localpreneur AcademyDownload my Free Guide: How To Grow Your Local Instagram FollowingIf you're ready to grow your local business and bring in a steady stream of clients, you need to check out The Localpreneur Academy. Click here to join me inside.Rate, Review & Follow:“I LOVE listening to the episodes, especially since they're focused on local businesses and it's not just generic marketing advice.” If you love the show too, please leave a rating and review. This helps me reach more people just like you who want to reach more local people and create a business they love.

Happy New Year — and welcome to 2026.We're kicking things off with practical, tactical visibility strategies for brick-and-mortar business owners who want to be found first in a world that's changing fast.People aren't just searching on Google anymore. They're using tools like ChatGPT and other AI-powered platforms to find the best businesses in their area. And here's the truth: those tools pull information from what already exists online.That means your Google Business Profile, your website, and your social media channels still matter — a lot.In this episode of Brick and Mortar Visibility, we're focusing on one of the most powerful tools you can use right now: video.Video keeps people on your social platforms longer, builds trust faster, and helps algorithms push your business further — which ultimately helps AI tools recognize your brand as relevant and credible.I'm breaking down four simple ways to use video strategically so:People stay on your channels longerYour brand builds authority and familiarityYour visibility compounds instead of stallsAnd your business shows up when people are actively searchingIf you want your business found first in 2026, this episode will help you understand why video matters — and how to use it without overthinking it.Your GO-TO LINK for all things Brick and Mortar Visibility-: Level UP : Your Business, Your Life, Google Business Profile Workshop, Visibility Workshop, Hire Melissa, Newsletter, & Referral Partners.Love today's podcast?

Many buyers prefer to order products and services independent of interacting with customer service personnel. Does your order entry process service “do it yourself” purchasing?Support the show

When a 10-year-old kid starts taking notes to critique his Aunt's directing of a Severna Park High School play, you know there is a budding theater kid in there. Fast forward about twenty years, and that kid graduated from Severna Park High and has just won an Annie Award in Arts Education from the Arts Council of Anne Arundel County. Along the way, Atticus Boidy has made a huge name for himself in the realm of the theatrical arts in Anne Arundel County. He teaches at the Children's Theatre of Annapolis, consults with many elementary and high schools in the county, and works with AACC and many other theater companies in the region. Along the way, he has launched his own consulting firm-- Theatrical Success Consulting. Truly a fascinating individual! Have a listen! LINKS: Atticus Boidy (Website) Theatrical Success Consulting (Website)  

Can your customers effectively order product from your catalog? Or, do your customers have to go on a hunt and peck internet search to gather the information they need to place an order, just because your catalog is not informative enough? If you are making customers go through more investigating to order, then it is time for the marketing department to wakey-wakey!Support the show

It's the last week of December of 2025!  And while many of us are resting, traveling, or spending time with family, our minds are quietly turning toward what's next.In this short and practical solo episode, I'm sharing a few important reminders and tools to help brick-and-mortar business owners step into 2026 with clarity instead of overwhelm.We cover:A timely Google Business Profile PSA (and why it matters more than you think)Why most business owners can't see the visibility gaps costing them customersMy $39 Website + Social Media Audit and how it helps you see your business through a customer's eyesAnd the One-Sheet Planning Tool I use every year to map quarterly goals, build systems, and stay focusedI also walk you through how I use this one-page plan with my team, how it supports SOPs, reviews, and leadership decisions — and why small, intentional changes compound over time.If you're looking for a calm, clear way to plan for 2026 without pressure, this episode is for you.DM me “ONE SHEET” on Instagram or LinkedIn and I'll send you the template I use or click here! Your GO-TO LINK for all things Brick and Mortar Visibility-: Level UP : Your Business, Your Life, Google Business Profile Workshop, Visibility Workshop, Hire Melissa, Newsletter, & Referral Partners.Love today's podcast?

They say most people fear public speaking. Well, there's a cure for that up in Severna Park. Toastmasters of Severna Park (or Toast of Severna Park) is a local chapter of an international organization that meets twice monthly to help people overcome that fear. We sat down with Geri Cvetic, the club's President, to talk about the club and what it can do for virtually anyone. With COVID, we have become somewhat isolated and a bit introverted. Toastmasters has the tools to help you out in one-on-one conversations or on a stage in front of thousands! Do you freak out when you need to speak in front of people? Have a listen! LINKS: Toastmasters of Severna Park (Website) Toastmasters of Severna Park (Facebook)  

Giving something extra is another way of expressing customer appreciation. L'agniappe is a Cajun expression that labels a mindset of giving something extra. To the Cajun culture, it is a conscious mindset that encourages usage. The trick is to provide this “extra” something without the recipient asking for it. What about you? How well do you deploy L'agniappe?Support the show

Revenge Of became the go-to nerd bodega by hosting free events and waiving pinball fees. Learn the strategy that drives organic sales without discounts. Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

The reality is that 80% of handwritten notes will get thrown away. The remaining 20% will quietly love them, save them, cherish them , or reciprocate by responding back. This applies to customers, spouses, kids, grandkids and friends. I would much rather put a smile on the 20% audience who appreciates receiving a heartfelt message. What about you? We invite you to go a little “old school” by exploring the magic of handwritten notes.Support the show

Today's Local Business Spotlight might get a little sticky! We are chatting with Brittney deVicq, who owns West Annapolis Acupuncture, which has been helping people for more than 20 years, 13 of them right on Giddings Avenue in West Annapolis. Ever the skeptic, we covered a lot of ground. What do you say to a skeptic like me? So what ailments can you help with? Who comes to see you? We learned about the hundreds of points, saw the needle, and listened to a few stories about wonderful successes. A surprise for me? How much the patient needs to be involved. If you want acupuncture to help with poor sleeping habits, it can--but you need to stop chugging that soda right before bed! And while most treatments are not accomplished in a single visit, it does not need to be a life-long endeavor! Bonus: They accept some insurance! This was a VERY fascinating one for me. Have a listen!

Expressing appreciation is a dying principal in modern business. There is no way around this. Saying THANK YOU to customers is all but dead. An expression of appreciation on a paper, or text receipt is not making any customer feel warm and fuzzy. When are you going to pick up the phone, write a handwritten note, or send some chocolates to a customer?Support the show

If you're a brick-and-mortar business owner who avoids credit cards, feels unsure about financing, or worries about taking on debt — this episode is going to challenge (and empower) you in the best way.Today on the podcast, I'm joined by Gerri Detweiler, a nationally recognized credit and financing expert with nearly 30 years of experience helping business owners understand their options, protect their credit, and fund their growth wisely.In our conversation, we break down:The biggest myth about business credit that holds owners backThe true difference between personal credit vs. business creditWhen a business owner should stop relying only on personal creditWhere brick-and-mortar businesses most often make costly credit mistakes with leases, equipment, and hiringHow to determine if financing is a smart growth move — or a risky oneSurprising financing options many small business owners overlookAnd the systems every brick-and-mortar business should have in place before they ever need fundingWe also dive into the role of charge cards (business credit cards) in building strong business credit — even for owners who are afraid of debt — and how to use platforms like Nav to understand your credit profile and funding options before you ever apply.By the end of this episode, you'll walk away with: ✔ A clearer understanding of how business credit actually works ✔ More confidence around financing decisions ✔ And practical next steps to protect and strengthen your business financiallyIf you're building a local business and want long-term stability, this conversation is essential listening.A little about our guest: Gerri Detweiler is a nationally recognized credit and financing expert with nearly 30 years of experience. As a consultant for Nav, she develops programs and content to help small business owners build credit, track cash flow, and understand financing options. She has written six books and her work has appeared in Yahoo!, MSN Money, ABCNews.com, CBSNews.com, NBCNews.com, The Today Show, and more. Gerri has been interviewed for over 4,500 news stories, featured in The New York Times, USA Today, and Reader's Digest, and appeared on Fox Business, CNN, and other national programs. She is also a frequent speaker at business conferences, works closely with SCORE and Small Business Development Centers, and has testified before Congress as an advocate for credit protections.SOCIAL MEDIA LINKS:Website: www.gerridetweiler.com LinkedIn:https://www.linkedin.com/in/gerridetweiler Instagram:@navsmb Enjoy this episode and make sure you check out the referral page of my website to grab the all year long deals that they offer!Love today's podcast?

Why? Why? Why? In my 35 years of doing business, whenever there are problems, customers always want to know why. However, so many vendors get a failing grade when it comes to answering this simple question. If you want to make customers really happy, start telling them why there are issues with their orders…don't just tell them there are issues. The main question on their mind is why. When will you start providing answers to the most prevalent question in business?Support the show

We all know the Visitor's Center on West Street in Annapolis, right? We also know that little outpost in the harbormaster's building....oh wait, I mean that wild looking trailer down at City Dock, right? But do you really know what Visit Annapolis & Anne Arundel County actually does? Do you know how important tourism is to our economy? Today, we chat with CEO Kristen Pironis to talk all things travel and tourism. From a new center at BWI, assisting with workforce development, major events, and even a Bay ferry system. We cover a lot of ground in 48 minutes and 33 seconds!  Have a listen! LINKS: Visit Annapolis & Anne Arundel County (Website) Visit Annapolis & Anne Arundel County (Facebook) Visit Annapolis & Anne Arundel County (Instagram) Visit Annapolis & Anne Arundel County Foundation (Website)  

Today's episode is a great one! We interviewed Gary Hamer, the current Director for Strategic Planning at Partner Tulsa, but his previous role with the City of Tulsa led to the implementation of a locally owned, full service grocery store in an underserved area of Tulsa, Oklahoma. In this episode we cover how Gary, as a planner, was able to use federal funds to assist in building a community led grocery store, lessons learned and the importance of community engagement and community leaders, as well as the impact of local businesses to the economics and livability of a city or neighborhood.  Learn more about the Oasis Grocery store:Planning Magazine: Partnerships and Federal Funding Build an Oasis in a Food Desert He Opened the First Black-owned Grocery Store in Tulsa in 50 Years (video)Oasis Fresh Market Opens in North Tulsa (video)Want to be a part of the podcast? Send in an email! The team behind the upcoming Better Planners podcast wants to hear from you about the real life issues you handle as a planner. What are the honest, gritty, wicked problems you find yourself managing? To share your experiences, email betterplannerspodcast@gmail.com Your message might end up in one of the upcoming podcast episodes. You can be as anonymous or as identifiable as you want. Where to find us:Website: https://oregon.planning.org/community/betterplannerspodcast/Instagram: @betterplanners

Customers defect after they have endured enough doses of la-di-da service. Time is the currency of the Experience Economy. When customers sense the violation of their time, they usually say goodbye to that vendor. It is simply their way to punish bad service. Where is your company in this cause and effect equation? Is it time to revise your service mindset?Support the show

What would customers say if you asked them what they thought of your customer service? Would they describe it as a lackadaisical approach to servicing orders, or a professional, well oiled machine? Talk to your customers. Be your customer. Find out what they think, and then throw away the Ladida approach and exchange it for a buttoned up approach. What say you?Support the show

Get Paid To Solve The Overlooked Business Problem Every Local Business Has Episode Summary Discover the hidden goldmine sitting in your local community that most parents completely overlook. While everyone debates remote work and worries about AI replacing jobs, smart parents are quietly building $2,000-5,000 monthly income streams by solving simple problems for local businesses using AI tools. This episode reveals the exact three-step system to find, pitch, and deliver AI services that local business owners desperately need - all while working just 10-15 hours per week around your family schedule. Click Here To Watch The Full Episode On YouTube Key Timestamps & Insights 00:00 - Opening 00:42 - Introduction & Episode Overview 01:47 - Why Local Businesses Need Your Help 02:34 - The Dance Recital 04:54 - The Local AI Service Blueprint - Step 1: Pick Your Lane 07:02 - Step 2: The 15-Minute Client Finder Method 08:54 - Step 3: Parent-Friendly Delivery System 12:33 - Why This Matters 13:16 - Whiskered Wisdom: Opportunities Hide in Plain Sight Strategies Shared The Local AI Service Blueprint Pick one service lane and master it before expanding Focus on recurring revenue models when possible Start with businesses you already know and frequent The 15-Minute Client Finder Method No cold calling required Lead with value by creating sample work first Position yourself as a local parent, not a faceless agency Parent-Friendly Delivery System Batch work into family-friendly time blocks Use AI templates to maximize efficiency Set clear boundaries about family-first schedule The "Problems as Opportunities" Mindset Train yourself to see struggling businesses as income opportunities Focus on obvious, fixable problems rather than complex solutions Remember that business owners want reliability over perfection Resources Mentioned ChatGPT - Primary AI tool for content creation and copywriting Canva - For creating visual social media content AI Escape Plan Newsletter - Weekly strategies for parent entrepreneurs - DarkHorseInsider.com Previous episode on email campaigns https://DarkHorseSchooling.com/EP516 Action Steps to Take This Week: Pick 5 local businesses and spend 15 minutes researching their online presence Choose Your Lane: Decide which of the three AI services (social media, website copy, or email automation) fits your interests and local market Create Sample Work: Before approaching any business, create 1-2 sample pieces that demonstrate your capabilities Set Your Schedule: Block out 2-3 hour time periods twice weekly when you can work uninterrupted Start Local: Begin with businesses you already frequent or have connections with Call to Action Ready to stop waiting for permission and start building your own AI-powered income stream? Subscribe to the AI Escape Plan Newsletter for the complete roadmap, including exact scripts, templates, and pricing guides designed specifically for parents who want to break free from the 9-to-5 grind while protecting their family time. https://DarkHorseInsider.com

In today's episode of Brick and Mortar Visibility, I'm pulling back the curtain on a real Social Media + Website Audit I just completed for a business owner who grabbed my Black Friday audit offer, and what I uncovered might surprise you.Here's the truth: Most business owners aren't struggling with SEO because they're doing nothing… They're struggling because their website and social media platforms aren't connected clearly or strategically, and it's silently hurting their visibility.In this episode, I walk you through:Why your homepage needs to do more than look cuteWhat actually belongs above the fold for SEO and conversionsHow to structure your homepage so Google and humans understand what you doThe hidden SEO mistake happening in most website menusWhy being “creative” with page names can cost you trafficI also reference a powerful concept from my mentor Donald Miller:“Cute is not kind.”And I explain exactly how that showed up in this audit — and how we fixed it.If you've ever wondered:“Is my website actually helping my SEO?”“Is my social media hurting or helping my Google visibility?”“Do people immediately understand what I offer?”This episode is for you.

When you put a chiropractor in the same building as a boutique gym, you have a good idea! Thrive Sports & Spine shares a space with Maxed Out Fitness in Annapolis, and this makes SO much sense. Today, we talk with Dr. Erik Korzen, who is a chiropractor for scores of local athletes and people who just need to feel better. He's also the team chiropractor for the Annapolis Blues! Dr. Korzen believes in starting with the least invasive means to cure pain and then working your way up the ladder. He sees all sorts of patients from adjacent gym clients to student athletes to new parents not used to picking up toddlers to older folks who just overdid it! If you have joint pain, are recovering from surgery, have experienced an injury.... Have a listen! LINKS: Thrive Sports & Spine (Website) Thrive Sports & Spine (Facebook) Thrive Sports & Spine (Instagram)  

Business is looking and feeling too casual these days. We operate at WARP speed, cutting corners, multitasking constantly. Then, amidst all this chaos, we partially answer questions with cryptic, text abbreviations. Our associates, or customers often ask us 2,3 or 4 questions at once, and then we go on to answer in unintelligible, short-hand quips that have tons of grey area, and, we only answer one of the multiple questions. This leads to misinterpretation, mistakes ensue, customers defect, and hard-earned profitability is swept away by the mistakes. Is this you? Is this your company? Let's all wake up and start writing business correspondence in complete sentences. Stop the insanity! Today!  Support the show

What can one of LA's best local lawyers teach us about scaling your business? Can Lawyers make it easier to do find and do business with them? In this episode, Rob and Alex Bruno, Founder and Lawyer at the Bruno Group, break down the essential legal fundamentals every entrepreneur needs in place before scaling, while also talking about the importance of storytelling and building great relationships in your community! From why a simple written agreement can prevent major problems to how founders can use technology like Ai, this conversation gives you the clarity you need to protect your ideas and build your business from day one.Feel free to follow and engage with ALEX here:LinkedIn: https://www.linkedin.com/in/alexbrunoesq/Instagram: https://www.instagram.com/alexbrunoesq/X: https://x.com/alexbrunoesqWebsite: https://www.brunogroupinc.com/We're so grateful to you, our growing audience of entrepreneurs, investors and community leaders interested in the human stories of the Entrepreneurial Thinkers behind entrepreneurial economies worldwide.As always we hope you enjoy each episode and Like, Follow, Subscribe or share with your friends. You can find our shows here, and our new Video Podcast, at “Entrepreneurial Thinkers” channel on YouTube. Plug in, relax and enjoy inspiring, educational and empowering conversations between Rob and our guests.¡Cheers y gracias!,Entrepreneurial Thinkers Team.Chapters00:00 Introduction to Entrepreneurial Thinkers04:46 The Importance of Human Relationships in Law07:29 Evolution of the Los Angeles Economy10:48 Diversity and Its Impact on Business12:29 Adapting Legal Practices Over Time15:19 The Role of Technology in Law21:20 Understanding the Bruno Group24:50 Defining Startups vs. Small Businesses29:21 Navigating Client Relationships and Expectations33:15 The Importance of Specialization34:43 The Power of Storytelling in Business38:06 Innovative Business Models for Lawyers46:47 Navigating the Entrepreneurial Journey52:37 Understanding Business Exits58:03 Actionable Legal Advice for Founders

What if we became Chief Encouraging Officers at the office? Most of us spend more time working than we do with our own families. As a result, the workplace often takes on the role of our second family. Knowing this, why don't more leaders adopt a mindset of knowing employees by name, and knowing a little about their families? Maybe your employees are going through something, and encouragement could help their situation. We invite our audience to start knowing more about their employees. Try being a Chief Encouraging Officer!  Support the show

If you own a boutique, run a retail store, manage inventory, or support product-based businesses — this episode is required listening.Today I'm joined by Christyne Gray, a distinguished retail accountant, certified tax specialist, and CEO of She Profits Now. For 25 years, Christyne has helped independent retailers, brand creators, and wholesalers elevate their profits, maximize returns, and minimize financial overwhelm.And here's why she's different: Christyne explains financial strategy in a way no accountant has on this show. She breaks down the concept of profit guardrails — how to create them, why they matter, and how they prevent silent revenue leaks that are SO common in boutique retail.We also talk about: ✨ Why inventory-based businesses require a different financial approach ✨ The hidden habits that sabotage boutique profit ✨ How to finally understand your numbers without wanting to cry ✨ And why Profit First doesn't work for retail! If you're in the retail industry or know someone who is, share this episode with them. Christyne is the go-to accountant for boutique retail, and she's about to make your financial life SO much clearer.A bit about our guest: Christyne Gray is a distinguished accountant, certified tax specialist, and the President and CEO of She Profits Now, an elite financial services firm and coaching company. For over 25 years, Christyne has helped independent retailers, brand creators, and wholesalers elevate their profits, maximize their returns, and minimize their stress. She has dedicated her career to helping high-achieving women create profitable and impactful businesses through her Financially Fabulous Coaching Program. Your GO-TO LINK for all things Brick and Mortar Visibility-: Level UP : Your Business, Your Life, Google Business Profile Workshop, Visibility Workshop, One on One Coaching, & Referral Partners.Love today's podcast?

Is your business ready for a world where 50% of search queries involve AI?The digital landscape is shifting fast. We are moving from a world of traditional Google rankings to a "Zero-Click" environment dominated by AI Overviews, ChatGPT, and Voice Search. If you are still relying solely on old-school SEO playbooks, your content is at risk of becoming invisible.In this episode I break down the confusion between AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization). I reveal why these aren't just buzzwords, but the two sides of the same coin that will determine your digital visibility in 2025 and beyond.Tune in to discover:The Critical Difference: What separates AEO (Extraction) from GEO (Synthesis) and why you need a hybrid strategy to win at both.The "Zero-Click" Reality: How to measure success when users get their answers without ever visiting your website (and why that actually builds more brand authority).5 Foundational Strategies: The specific steps you can take today—from "Answer-Focused Content" to "Entity Optimization"—to make your brand machine-readable and trustworthy.The Local SEO Pivot: Why NAP consistency and Google Business Profiles are non-negotiable for voice search visibility.Actionable Checklist: 7 immediate steps to audit your content and future-proof your digital marketing strategy.Whether you are a marketing professional, an entrepreneur, or a local business owner, this episode provides the roadmap you need to become the trusted source that AI cites and customers trust.Key Highlights:Intro: The confusion between AEO and GEO.Why the old SEO playbook isn't enough anymore.AEO vs. GEO: Extraction vs. Synthesis explained.The 5 Core Principles for AI Visibility.Specific tactics for Local Business owners.How to measure success in an AI world (Impressions vs. Clicks).The 7-Step Action Plan to implement today.Links & Resources Mentioned:Join the Digital First Group Coaching Membership: nealschaffer.com/membershipContact Neal: neal@nealschaffer.comNeal's Website: nealschaffer.comThe Ask Neal AI Framework: https://podcast.nealschaffer.com/episode/the-asknealtm-framework-7-steps-to-make-ai-sound-like-you-not-a-robotMarcus Sheridan's "They Ask, You Answer" book: https://amzn.to/48MT4PpSubscribe & Review:If you enjoyed this episode, please subscribe and leave a review! It helps me bring you moLearn More: Buy Digital Threads: https://nealschaffer.com/digitalthreadsamazon Buy Maximizing LinkedIn for Business Growth: https://nealschaffer.com/maximizinglinkedinamazon Join My Digital First Mastermind: https://nealschaffer.com/membership/ Learn about My Fractional CMO Consulting Services: https://nealschaffer.com/cmo Download My Free Ebooks Here: https://nealschaffer.com/books/ Subscribe to my YouTube Channel: https://youtube.com/nealschaffer All My Podcast Show Notes: https://podcast.nealschaffer.com

Every week, we hear of animals being surrendered to the SPCA because the humans cannot afford care! What if there was a solution? Robin Catletyt and Dr. Holly Mazzurco have a solution with H.E.A.R.T. HEART (Helping Every Animal Receive Treatment) is a new nonprofit initiative that provides low-cost medical care to pets in need. With a mobile clinic, low-cost vaccinations and medical treatments can come to a neighborhood, allowing animals to remain with their loving families! We all know how much our dogs and cats become family members, and we all know the pain of losing them. While HEART will not stop aging, it can go a long way toward ensuring pets live as long as possible by providing the necessary medical care! A great idea with some HEART! Have a listen!

Intercompany divisions, often pursue goals, and objective specific to their operational structure. However, lost in the shuffle, is tying all the divisions together, so that everyone works in a harmonized effort to satisfy the customer. Are your internal divisions pursuing divisional success over total customer satisfaction? It's a fair question that many companies need to answer. How about your company?Support the show

As business owners, we are brave. We are gritty. We are the ones who raise our hands and say, “Hey, I'll be the one to lead. I'll open the storefront. I'll be the one who takes the risk.”But… we don't do any of this alone.We have:the mentors who guide usthe tools that keep us organizedthe experts we trustthe partners who cheer us onand the small business community that keeps the flame litI wanted to pause in this week of gratitude and say out loud what we all know is true:We are only able to serve, share, and show up because others pour into us.And that's exactly why I'm sharing my Tools I Love list today.Not because I get a small referral bonus, but because when something WORKS…when something makes our life easier…when something saves us time, money, or emotional bandwidth…We SHARE it. Because that's what good friends do. We share the recipe. We share the shortcut. We share the wisdom.Enjoy this episode and make sure you check out the referral page of my website to grab the all year long deals that they offer!Love today's podcast?

What does California have that Annapolis does not? Well if it was more than 13 years ago, that answer would be an online resource focused on moms! Lisa Peri moved back to her hometown from LA and was looking for doctor recommendations and was struggling, so she solved the problem and started Annapolis Moms. Now with more than 27,000 members, this is the go-to place (online or on Facebook) for all the moms (and a few dads) in the area and provides a wealth of information from the best diapers to a CPA suggestion to the best place to get your car fixed. The secret is that it is highly vetted, and the members are ALL local. So it makes sense that they recently (yesterday) launched a new job board. It also makes sense that they have established a fund with the Annapolios Community Foundation to offer help to moms in need. Lots of great stuff! Have a listen! LINKS: Annapolis Moms Media (Website)] Annapolis Moms Media (Job Board) Annapolis Moms (Facebook Group) Annapolis Moms (Instagram) Annapolis Moms (YouTube) Friends of Annapolis Moms (FOAM)  

Feeling stuck on how to market your business without spending a dime?In this episode, Melissa shares a brilliant (and completely free) marketing idea from a local therapist who turned her passion for walk-and-talk therapy into a 260-person community event — and a brand visibility dream.We'll unpack: ✨ What made this event so effective (and how it cost almost nothing) ✨ How to find your version of “the walking club” in your business ✨ Why authentic connection beats clever ads every time ✨ Creative, low-cost community outreach ideas for studios and local businessesPLUS — Melissa shares two no-brainer Black Friday offers designed to help you finish 2025 strong and set yourself up for your best year yet.Because visibility doesn't have to cost a fortune — sometimes, it just takes one creative idea.Your GO-TO LINK for all things Brick and Mortar Visibility-: Level UP : Your Business, Your Life, Google Business Profile Workshop, Visibility Workshop, Hire Melissa, Newsletter, & Referral Partners.Local to Stillwater, MN and want to join the walking club?  Love today's podcast?

When you want some heat for your meal, there is no need to head to New Orleans when we have our very own Naptown Sauces right here in Anne Arundel County! Bet you didn't know that! Neither did I until I saw a jar at Naval Bagels and made a call. Today, we sit down with James Young, the founder of Naptown Sauces. We learn how a guy who had zero interest in gardening left a corporate job after COVID to grow peppers in his backyard and create some of the best sauces you will taste! We learn how sauce is made, how he almost gassed out his daughter with spice, and just what makes a good sauce. You can order online or pick them up at several places all around town. Have a listen!

A five-hour drive. A state tournament. A parking lot full of parents waiting to hug their crying teenagers. And a moment with my son that completely unraveled me.Today's episode isn't just a story about soccer — it's a story about business, resilience, support, and why you absolutely cannot build a meaningful life or business alone.Inside, I share: • The emotional moment that stopped me in my tracks • Why empathy matters more than achievement • The real reason entrepreneurs burn out (hint: isolation) • What every business owner needs but rarely asks for • Why masterminds and safe circles dramatically change your growth • And how to stop white-knuckling your way through the hard seasonsIf you've been feeling tired, overwhelmed, or like you're carrying your business on your own shoulders… this episode is a warm blanket, a deep breath, and a gentle nudge toward the support you deserve.Your GO-TO LINK for all things Brick and Mortar Visibility-: Level UP : Your Business, Your Life, Google Business Profile Workshop, Visibility Workshop, Hire Melissa, Newsletter, & Referral Partners.Love today's podcast?