Podcasts about human conversations

Welcome to episode #973 of Six Pixels of Separation - The ThinkersOne Podcast. Alison Wood Brooks is one of the leading voices in understanding the science of human conversation, and her latest book, Talk - The Science of Conversation and the Art of Being Ourselves, explores just how complex, delicate, and transformative our daily interactions can be. As a professor at Harvard Business School, Alison has spent years studying the psychology behind dialogue - why some conversations feel effortless while others fall flat, how we navigate social dynamics, and why even the simplest exchanges can shape our relationships and success. In our conversation, we explore the difference between Q&A and true dialogue, the often-overlooked art of reading the room, and the skills that can make or break an interaction. Alison shares insights on the role of AI in companionship, the way egocentrism naturally seeps into our conversations, and why teaching conversational skills is more critical than ever in a digital-first world. We also discuss the post-Covid social shift, the importance of face-to-face interactions, and how conversational missteps - something we all experience - can actually strengthen relationships if handled the right way. Her TALK Maxims (Topics, Asking, Levity, Kindness) offer a simple yet powerful framework for improving everyday communication, whether in personal relationships, business, or even in navigating difficult discussions. If you've ever struggled with what to say, when to say it, or how to be a better conversationalist, this episode will help you rethink the way you talk... and listen. Enjoy the conversation... Running time: 1:06:51. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Alison Wood Brooks. Talk - The Science of Conversation and the Art of Being Ourselves. Check out her band: The Lights Follow Alison on Instagram. Follow Alison on LinkedIn. This week's music: David Usher 'St. Lawrence River'. Chapters: (00:00) - Introduction to Conversation Science. (02:49) - The Dynamics of Q&A vs. Conversation. (05:58) - The Art of Eavesdropping and Voyeurism in Conversations. (08:53) - Emerging Science of Conversation. (11:59) - AI and Human Conversations. (15:06) - The Role of AI in Companionship. (18:01) - Egocentrism in Conversations. (20:46) - Alpha and Beta Dynamics in Conversations. (23:51) - Teaching Conversation Skills. (27:07) - Conversational Toggling in a Digital Age. (32:00) - The Fleeting Nature of In-Person Connections. (35:06) - The Impact of AI on Human Interaction. (38:58) - Navigating Post-Covid Social Dynamics. (43:03) - The Importance of Reading the Room. (48:03) - Breaking the Pace in Conversations. (52:01) - The Value of Topic Preparation. (57:02) - Foot-in-Mouth Moments and Repair Strategies.

In this episode, Tamas Hovanyecz joins us to explore how meaningful human conversations can reshape business for the better. Instead of the usual “What do you do?” we'll dig into “Who are you?”—a subtle shift that sparks trust, vulnerability, and holistic solutions. We'll talk about creating the psychological safety needed for authentic dialogue and how entrepreneurs and Changemakers can hold space for deeper connection with their clients. We'll also consider how “relational design” can help cultivate intentional spaces—online and offline—where real human exchanges lead to lasting impact. If you're ready to slow down and nurture conversations that truly matter, this episode is for you. Here's what we addressed in this episode: How slowing down and connecting on a human level leads to more effective, holistic solutions Shifting from “What do you do?” to “Who are you?” to foster authentic, meaningful conversations The importance of psychological safety in building trust and honest collaboration How small business owners can create deeper relationships with clients through dialogue and vulnerability Designing relational spaces—both online and offline—that encourage genuine human connection Exploring the concept of “relational design” to spark lasting change in organizations and so much more... --- How We Can Change The World With More Meaningful Human Conversations Sarah: hello, humane marketers. welcome back to the humane marketing podcast, the place to be for the generation that cares. this is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. i'm sarah zaneck rocha, your hippie turned conscious business coach for quietly rebellious entrepreneurs and change makers, mama bear of the humane marketing circle and renegade author of marketing like we're human, selling like we're human, and soon also my third book, business like we're human. if after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded, quietly rebellious entrepreneurs who discuss with transparency what works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. if you're picturing your typical facebook group, let me paint a new picture for you. this is a closed community of like minded entrepreneurs from all over the world who come together in two meetups per month to hold each other accountable and build their business in a conscious and sustainable way. we all share with transparency and vulnerability what works and what doesn't work in our business so that you can figure out what works for you instead of keep throwing spaghetti on the wall and seeing what sticks. find out more at humane dot marketing forward slash circle. twice per year, i host my signature program, the marketing like we're human, aka the client resonator program live in a deep dive into the seven p's of the humane marketing mandala, you will learn to market from within. this program is for you if you want and need to get more clients, but want to share your message in an ethical and humane way. if you want to make a difference with your work. if you are just starting out or if you have been in business for a while, but haven't really found the marketing activities that work for you. or also if you are pivoting your business from business as usual to your life's work and want to radically change the way you get clients. find out more at humane dot marketing forward slash program. and finally, if you prefer one on one support from me, my humane business coaching could be just what you need, whether it's for your marketing, sales, general business building, or help with your big idea like writing a book. i'd love to share my brain and my heart with you together with my almost twenty years business experience and help you grow a sustainable business that is joyful and sustainable. if you love this podcast, wait until i show you my mama bear qualities as my one on one client. find out more at humane dot marketing forward slash coaching. Sarah: welcome back, humane marketers. happy twenty twenty five. i hope you had a good break. if you had one, i hope you did. welcome to another year of meaningful conversations around humane marketing and business building in order to create a business that contributes to making this world a better place. you may have noticed it already last year that there are fewer episodes than your typical podcast, but that's actually intentional. because i really want to create less but more meaningful content. so i try to handpick my guests and bring you people who i really feel are doing things differently. so having fewer episodes also contributes to creating more spaciousness for both of us, which is one of my favorite words these days, spaciousness. and also a big theme in my upcoming business like we're human book. talking about the book, i haven't given you an update in a while because i've just been busy writing. and it's now almost ready, but i'm doing things differently again and won't make a big hoopla around a book launch and instead just do a slow launch over the whole year more or less. so on the podcast, i'll be hosting some conversations with friends around topics that come up in the business like we're human book. some of them, uh, are even mentioned in the book. and so, yeah, just thinking about that gets me really excited. and if you join us in the humane marketing circle before january twenty seventh, you also get the chance to participate and contribute to a beta round of four workshops following the four parts of the book that i'll also be offering to the public when the book is live sometime later this year. and otherwise, as i said, you'll get to listen to the conversations around these topics here on the podcast. so with that, let's get started with the first episode of this year. today's conversation fits under the p of people and partnership. if you're a regular here, you know that i'm organizing the conversations around the seven p's of the humane marketing mandala. and if this is your first time here, big warm welcome. you probably don't know what i'm talking about, but you can download your one page marketing plan with the humane marketing version of the seven p's of marketing at humane dot marketing forward slash one page. that's the number one and the word page. and this comes with seven email prompts to really help you reflect on these different p's for your business. so today, i'm talking to thomas hovanyak about meaningful conversations. thomas energizes the role of a leadership coach, strategic facilitator, and breath work guide. he helps leaders and teams who become the most balanced versions of themselves to build innovative projects and organizations tackling complex social and environmental challenges globally. he's the cofounder of who cards, a card game on a mission to transform social interactions to become more open, vulnerable, and authentic. and we're actually using these questions in our community for the last few months and are just loving those conversations. thomas leads a truly nomadic lifestyle and can often be found balancing and walking on high lines, hundred to two hundred meters high in the mountains where birds fly by. so here's what we addressed in today's episode. we talked about how slowing down and connecting on a human level leads to more effective holistic solutions. how shifting from what do you do to who are you to foster authentic and meaningful conversations. we talked about the importance of psychological safety in building trust and honest collaboration. how small business owners can create deeper relationships with clients through dialogue and vulnerability. talked about also designing relational spaces, both online and offline, that encourage genuine human connection. and we explored the concept of relational design to spark lasting change in organizations and so much more. so i'd say without further ado, let's dive in and listen to this conversation between thomas and i. Sarah: hey, Tamas good to see you again. Tamas: hey. good to see you again. Sarah: we're saying again because we've had this conversation before and it was amazing. and then the sound wasn't so amazing. so we decided to record it again and it's been a few months you've been traveling mountain climbing. and so, yeah, it's it. i can't say i've forgotten it because there was, you know, some things that are like really got me thinking, but it's also good to have the conversation again. so we're talking about meaningful conversations. so maybe you can start there. and just like in the last few months, you you told me you've been outdoors a lot. and tell us a little bit about that. have you taken were you the leader of these groups outdoors, or were you a participant on these outdoor, experiences? and how does the meaningful conversations fit into that experience? Tamas: wow. such a great question. thank you so much. so the last couple of months, i've been mostly doing this, extreme activity called highlining, meaning that we put a a tightrope or a slackline in the mountains between two points that are currently not connected. and we go on an operation to set this thing up. and then once it's it's up there, we we get on it and we stand up and we balance and walk. Sarah: and it's i can just imagine it. yeah. Tamas: and in the last, three months, i've been involved in a big project in greece. we set up one of these highlands, which was one kilometer long on the top of the vikos gorge, which is one of the deepest gorges of europe. and, you know, the beauty of of this is that a number of people come together and many of these people don't know each other from earlier. and, they just have a common passion. and somehow this project team gets, to put together, with a very loose hierarchical structure. so i would say we're more on a flat base. there's not really one single leader. but there is a notion of, many people who know a lot, and we need to come together, and we need to find a way to put up this high line, in a safe manner. and we need to find ways of doing that so it's fast, so it, you know, responds to weather conditions. and that at the end of the day, it's safe to put our lives on. and i'm always super fascinated because, somehow this works out very naturally. and what i came to realize this last mission is that one of the reason why it happens is because we connect to each other human to human. and connecting to each other human to human kinda requires to have more than usual or more than normal conversations, meaning that we get to know each other. who are you? what is your story? what have you been, know, getting passionate about recently? what are your fears? what are your dreams? so we don't just talk about highlights, but we start really connecting on this deeper sense where we we get to know each other, and we build that trust, and we build that psychological safety so that when someone makes a mistake during putting up these highlights or, when someone has a different opinion about some safety issues, we are able to go to each other and we are able to communicate. and then we are able to fall back into being human to human and friends with each other so that we can continue having fun together. yes. i've been having meaningful conversations and i've been using that in the other setting, probably in a much more important way than if i were to use it in a business or an organizational setting. Sarah: yeah. because, because it's attached to survival. right? so it's like your survival depends on these conversations that you're having with other humans, because i think the minute you can just picture it the minute the ego comes in there and interferes, and you know, someone comes in there and thinks he has, she has all the the answers, then then things can go wrong. so it really has to be a communal, decision making process, and that requires human to human conversations. Tamas: yeah. very much so. mhmm. that's a good point. Sarah: that's beautiful. yeah. yeah. and the other word you brought up is psychological safety. so i think that's a really important thing. and you will explain as why, if you if we we want to have meaningful conversations, i think, especially in a setting where people don't know each other. right? Tamas: mhmm. Sarah: tell us a bit more about psychological safety and what you feel is important there to, yeah, set the set the space maybe. mhmm. yeah. Tamas: i mean, it's such a such a topic these days in the organizational field or in the business field on how do we relate to psychological safety. and i think the angle i would like to bring in is that, is what i've been researching a lot around what are the boundaries of, us showing ourselves in different settings, and how does that contribute to psychological safety. because on the one hand, i do believe that we need to take off the masks. we need to take off the mask that our ego, our mind is putting up to protect ourselves from something. so, typically, if you go into, let's say, to a workplace, you don't wanna show yourself that you're lacking something because you have a fear that it's going to be used against you. so you are already hiding behind the mask, or maybe you don't wanna talk about something that you love doing in your free time. maybe it deviates a little bit from the mainstream and from the norm. so suddenly there is another mask there. but at the same time, i do need to show something about myself to start building that trust that is the basics of the psychological safety. so many people, including me, are questioning that what is the healthy depth of sharing about myself in certain settings. and it's the same for me. when i go into my highlighting setting with my friends and my peers, i'm able to share a lot more as opposed to if i go on a on a gala night at an embassy. and, and i need to be able to sense and feel what is this social field around me, and what kind of questions can i ask in this field that moves beyond the regular question, but still not challenging the people in that setting too much so that they are still comfortable giving an answer to that question, which will generate a meaningful conversation? and to me, this is the aspect that comes up with psychological safety the the most that whoever is in a position of bringing different relational connections, into that field, they need to be aware of what is the quality of that field. where are people? where is the audience in that field? and how can they be challenged so that they feel that discomfort of being challenged, but they still feel trusted and safe to start leaning into it. and from there, you can start building more depth because with that, you will start talking about norms, about agreements, and you start slowly creating a space where you can be more of who you are. Sarah: yeah. yeah. i think there there really is different spaces that can be redefined how how they feel safe, right? like, for for example, i'm talking about a new business intimacy. and and that means that we can kind of question maybe our assumptions, how intimacy should look like in a business setting, and then redefine a new business intimacy that feels good for that group in that specific situations. and then in that setting, we can have meaningful conversations. but that might look different from one workplace to the other. and of course, it's very different. you know, if you compare work compared to a friend setting, where where then it's not business and intimacy, but friendship intimacy. so, yeah, i think i think it's important to understand that. maybe another thing that we should bring up before we go more deeply into into this is is how do we define a meaningful conversation? right? like, what to you does that mean? Tamas: wow. good question. and what comes to me straight away is that something that's not cognitive. mhmm. something a a meaningful conversation would be for me something that when i'm engaging in that conversation, at the end of it or at some point in that conversation, i start feeling something warm in my body. i start feeling something a sense of kindness, a sense of tingly sensations knowing that this person in front of me went beyond the usual and shared something that maybe makes them feel vulnerable. or maybe i start seeing something about their authenticity. mhmm. so you can distill some stuff from that. but, again, it's it's different from person to person because maybe someone is happy to always overshare, and maybe someone is never sharing anything about themselves. and from that standpoint, they they ran beyond, and i could feel that in my body. Sarah: and that Tamas: is the meaningful conversation for me at this moment of life. Sarah: yeah. so it's an embodied feeling of what it, what it does to you as to, as to participant in this conversation. Tamas: exactly. and and and that encourages me as a listener to also show more of myself Sarah: mhmm. be Tamas: a bit more vulnerable Sarah: mhmm. Tamas: or share something that has Sarah: a Tamas: deep importance to me, and that could be any topic. so it's not like i wanna lock out certain topics, but maybe i talk about the usual topics from a very different angle. Sarah: right. which, which makes me think. and, and i, i really feel that this is the case that we have kind of lost the art of having meaningful conversations, definitely in the workspace, but maybe also in in other spaces where it now seems like and i think that's where your who cards come in. it now seems like we need certain people, role models, if you wanna call them that, who who's some somehow facilitate or create that space to to have meaningful conversations. because otherwise, it's much easier to just stay at the cognitive level all the time. mhmm. it feels easier because, yeah, because it's not embodied and it doesn't include so much emotions. and so it's just, like, superficial and it feels easier. it doesn't give you the same it doesn't have the same risk, but it also doesn't have the same benefits, of course. right. it doesn't give you that warm, fuzzy feeling to just stay at the cognitive level. but yeah. is that what you noticed as well that maybe made you then start this project of of creating the the who cards, or or, yeah, holding more spaces where we can have these conversations. Tamas: mhmm. definitely. and definitely, i've been you know, since the last conversations we had, i've been looking back into my professional life. and one thing that really stood out for me is that i always wanted to have have more real conversations in my workplace. and one thing that stood out for me is that i think people really loved being around me is because i was challenging the topics that we were discussing even at the workplace. and this also means that many of the conversations, from the field of investment banking to social innovation to the nonprofit road, these are the three major fields i've been involved. most of the time centering around what is that we can achieve together, what is that we do together, where are we traveling, and what type of goals we need to deliver to, a, make more profit, or, b, make higher social or environmental impact. and on the one hand, we are making more profit or at least a group of people are making more profit with this in, you know, in the cost of, you know, environmental and social degradation. and on the other hand, you can also see that the social and environmental movement in a way is failing the causes because we are not able to respond to the challenges with the speed and with the efficiency that we need to. so something needs to change. and, you know, when i got into this crazy project out of which the who cards were born, we were challenging the way how we connect when we come together and we start thinking about solving these bigger issues. and we were putting it out there, this idea that if you come to these retreats we were organizing, you were not able to you were not allowed to talk about what you do. you were not allowed to talk about how to solve these big issues before you talked about who you are. and we were talking about people from high level director level of corporates, politicians, artists, actors, social change makers, cleaners, people from all walks of lives. and every single of them were challenged by talking about who they are because we're simply simply not used to it anymore. Sarah: mhmm. yeah. yeah. in a way, it's it sounds a little bit like a paradox that we need to slow down to speed up. that's what i understood from what you just said. right? Tamas: yes. and it is a huge paradox and it's very difficult for the mind to comprehend this paradox. Sarah: right. Tamas: we need to slow down and we need to start paying attention. Sarah: right. Tamas: what's in the room and who's in the room? Sarah: right. Tamas: what are the stories that they are telling and how does that inform how i need to, how i should, or how i can connect to this other person? and from that connection, what can naturally emerge? and i'm not saying Sarah: so tell me more about that. what why do we need to slow down and and create these human connections? how does that help us then speed up? Tamas: mhmm. i came to believe specifically the last half a year, but this journey has been leading up to this point, is that when we start with the question of what do you do, we really or what can we achieve together, we really start operating from the rational mind, the analytical mind, and this is only half of our intelligence. when we start connecting to each other and we when we challenge ourselves to ask questions like who you are, what makes you smile, are you afraid of death, we start unlocking a deeper sense of this other human in front of me. and with that, we start understanding maybe their underlying emotional road, maybe their underlying intuitive road. and through that, we are creating connections that is not solely relying on the rational mind anymore. it starts stepping into also this other side of our intelligence, which is more, non logical, nonlinear, which considers that we are angry, we are sad, we are afraid of climate change. and the potential solutions, the potential collaborations, the potential outcomes that that comes from those spaces are gonna be more holistic. and i really like this, word from one of my teachers, nikola siani, holistic intelligence. we need to start tapping into that type of intelligence if we want to try to tackle these challenges. simply speaking, because the rationale has not worked out. so we have a chance to tap into something deeper and see what happens. will it work out? i don't think it's guaranteed. and i cannot say with a hundred percent, conviction that it will, but it is a direction that i'm fully convinced that we need to try tapping into. Sarah: mhmm. yeah. it it feels like we're tapping into the unseen. and so, obviously, if it's the if it's the unseen, it's unknown whether it will work out or not. but it's kinda like, you know, the mushrooms with with all the little roots. what we see is just a mushroom, but what's underneath is actually the real liaison between, you know, the other mushrooms and trees and and the whole forest, really. and so maybe that's what we're tapping into by asking the question, who are you instead of what do you do? so the connection between the humans is much more solid than just, you know, at the at the surface level. yeah. yeah. it's trusting the unseen. right? Tamas: yeah. and and i the reason why i like that you're bringing in the mushrooms is because we're, you know, we're talking about systems change and and behind that systems thinking here. and i really buy into what this weird yet profound german philosopher, has been exploring. his name is nicholas luhmann. and he said that what we really need to change is the quality of communication between the actors within the system if we wanna really see the systems changing. we can't change the actor themselves. they can only work on themselves on their own, and through that, they can change how they relate to each other. and the who cards and the who are you related questions are really focusing on enhancing this quality. so in itself, we are shifting the system around us just by communicating with each other from a different source and a different place. Sarah: yeah. yeah. it all comes back on to the, the inner work and, you know, figuring out who we are. and, and that's what, you know, my seven p's of humane marketing are all about as well as like, well, because i think it's the same thing. it's also we're also a player in a system if we are marketing our services and if we are the seller and there's buyers out there. well, if we work on ourselves and we know who we are and we bring that out into the marketplace in quotation marks, and then we're being a different player. and so, therefore, the relationships with our clients and suppliers, etcetera, changes as well, because it's not in that same typical system anymore where i'm the seller and you're the buyer, but we're all of the sudden kind of like on the same playing field, because i come to this buyer seller equation from a different perspective, from a more holistic perspective. so i think i think i, yeah, i hear what you're saying. it's like it's not the it's not the system that you need to change. it's the humans in the system that will then impact the system. and therefore the, yeah, that the meaningful conversations play play a big role. yeah. so i think what we did last time is i just picked up a card. and then we had a conversation around that card. so i'm gonna do that again. and last time it was dancing. so that was fun because we got to dance. this time, it's something else. so, yeah. so the question is, what is a topic that is difficult for you to talk about at the moment? not the easiest question. right? so we can both still decide. okay. well, we can have this meaningful conversation just one on one, or we can have it on the podcast. but, yeah, let you decide that. Tamas: yeah. and then and you can also invite in, an idea of how how deep, you know, i want to share, how deep you wanna share to this question because then the responsibility really really sits with the person who receives the question. Sarah: right. Tamas: and i myself am happy to answer this question with what's true to me at the moment. you know, i've been i've been a butterfly for the last ten years. i've been leading a fairly nomadic lifestyle, living in new zealand, in hungary, in switzerland, in taiwan, and then in many other places. and on the one hand, i really enjoy living an adventurous lifestyle. and on the other hand, i just very recently, i had to really realize that, i have a deep fear in me to ground and to settle down because i'm fearing to face the discomfort that comes with living a life that, you know, from time to time has boredom in it. Sarah: mhmm. Tamas: and boredom makes humans and makes me realize that, often i'm alone or often things maybe don't have any meaning or, yeah, maybe there is some sort of a sadness there that i haven't truly allowed myself to feel. mhmm. and it has been difficult to discuss this topic, and and it just been coming up very strongly. and, you know, what i'm learning now is that once i'm allowing myself to feel whatever is below this topic, suddenly, there is a sense of release. and with that comes a sense of space, which then grounds me more in my purpose to do this kind of work, which is not an easy work. because our mind is often cannot see the imagination that a different way of living or a different world is possible. Sarah: mhmm. Tamas: and i'm happy you asked this question because i've been on this journey, and now it feels like that suddenly it's becoming lighter to talk about this. mhmm. so maybe there's a sense of shift happening in there. Sarah: yeah. that makes sense. well, thank you for sharing. Tamas: thanks for listening. yeah. how about you? Sarah: mhmm. yeah. there's there's several small things that i'm thinking about, what's very present right now. and and i haven't, you know, talked about it to too many people or or it's kind of like this intimacy thing, that i explained earlier. it's like, well, it's a topic that i talk about with, you know, friends and family, but not necessarily like on a podcast or or with my clients, etcetera. but we just, went through this journey with my with my with our son, our eldest, who, we knew for a while now that he's probably on the autistic spectrum. and and he's twenty one. and he he wanted to get a diagnosis because he just felt like it would help him to know. and so we just gone through that, this week and it was it was quite emotional. it was like at the same time, we really wanted it to hear it, that it's clear for him. and at, and at the same time, it's like, who, what a relief as parents also to know why maybe has been quite challenging, because there was, you know, there's just something wired differently in him and always has been. and and for us parents, yeah, it was not easy because we didn't know all these years. so, just just yeah. kind of my husband and i gave each other a big hug and high five and say, wow. look at look at us. we we did that. right? we somehow managed. and, you know, he's he's grown into a a very smart adult and and and it's it's like helpful for him to have this diagnosis now because he feels like, oh, i understand myself more. right? this is this is what we're talking about here. knowing who we are is really helpful to us. and and and i think the younger generation, they start way earlier for for i was joking with my husband in the car. it's like our my parents, they're in their seventies. and i feel like just right now, they're finally understanding who they are. and then our generation, i feel like i started probably understanding who i was when i was forty. and the this generation, young the young ones today, they're starting at twenty. right? and good for them because it's yeah. it really makes makes life much easier if you don't have to mask, everywhere. so, yeah, that's what's present for me right now. Tamas: thanks for sharing. Sarah: thank you. yeah. Tamas: and you know, what what comes to me just as a quick reflection is that this work and and these questions are definitely travelling on two dimensions, and one is the self awareness and then the relational awareness. and i think it's eric frome who said in the art of loving that, paradoxically, you need to start loving being alone and looking inside to be able to start loving each other, meaning that to be able to start connecting to each other. yeah. that's beautiful. Sarah: so to get back to maybe kind of, like, the business setting or even the yeah, let's let's call it the business setting. like, what's two things? what's your aspiration with, you know, bringing these conversations into the business world? and then after that, maybe we can because my audience, they're small business owners. right? they're not they're usually not working in the corporate setting. how can small business owners be these role models maybe and have more of these meaningful conversations with their clients or with their peers or things like that? mhmm. Tamas: so, yeah, our aspirations are quite large at the moment. so we we're super happy that families and friends are buying these cars from us, and then we're going beyond that as well. so we're predominantly looking at the moment, working with events and conferences, to turn their, gatherings more human. this is something that keeps coming up over and over again. and, also, what keeps coming up is that even if the promise is there that this conference is going to be more human, there is something lacking in delivery. and so we're looking at these, places to actually show people, leaders, businessmen, organizational humans, that there is a sense of quality and profit or a return on investment when you start having these meaningful conversations and give them a taster so they can then decide, is this something for my organization? am i ready to have more authentic connections? because a lot of organizations are not, and that is okay, but many are. and so we wanna find those organizations, those leaders to work with to really bringing into their cultural dna once they get a bit of a taster in a conference or in an event. so that's for us, and that's an exciting journey because we are building, you know, a team based on human connections. we've been working on this for seven years. we are in for the long game, and, we are taking it slow. but as we go along, our human connections are so beautifully flourishing, and so many nice mindset shifting moments are happening to us that, i think each of us in the team are appreciating to be doing business in such a way. Sarah: mhmm. Tamas: and then for small business owners, you know, when you ask this question, what came back to me is this moment when i used to work for the cognitive science level of greenpeace, and we were doing a massive audience understanding in buenos aires. and, you know, these amazing campaigners were working on campaigns for urban people to change their way of being and way of living to become more sustainable, and they never talked on the ground with people. and i remember this morning when i have just asked them to go out without their phones and just look around, just see and sense from a different perspectives. and they were all coming back saying, like, wow. i've seen so many things in my own city that i have never seen before. and from that, the invitation was that to start having different kind of conversations with the people of buenos aires. and that really struck me of how these questions, these human to human connections can be used in understanding your audience, understanding your customers, and building a different kind of relationships to them. almost like, you know, when i think about small businesses, i i think about a lot of community type of business emerging. so how can we start looking at customers more like our community Sarah: or Tamas: more like our ambassadors? so all our customers of the who cards, we think about them more as, like, the people who want this vision to happen in the road, and we engage with them in human to human connections so that they can start feeling that they're not just consuming here. and we're shifting that narrative around buyer and seller, but they are becoming an active cocreator of this new reality that we wanna see. and i think small and medium sized businesses are a potential power powerhouse to start doing things differently, and i can totally see how meaningful conversations can, you know, start initiating this mindset shift both from the ownership perspective, but also from the customer perspective. Sarah: yeah. i love that. makes so much sense. beautiful. well, i think everybody wants to set of those cards now. so please tell people where they can, find out more about the cards and your work and how they can connect with you? Tamas: yeah. they can come to the who cards dot c c web page, which we probably put into the show show descriptions. Sarah: i know. Tamas: they can read about us. they can order a set of cards, or they they can also play it online for free because we don't want money to be a barrier for more meaningful conversations. Sarah: yeah. it's wonderful. you can just go on on the website and and then there'll be the question of the day. so it's, yeah, i use it with, my community now. last time we talked, it was a few months ago, you asked me, so are you using them? and i'm like, not yet, but i will. and so now we started using them in the humane marketing circle. and yeah, it's really great to have the the website because the commute, the community calls are led by ambassadors of the community. and so they don't each have a set of the cards. but so they just go on the website, before the call and they pick the two questions. and so we always have these conversations in breakout rooms, with those two questions. and and i think, yeah, it just creates such a deeper quality of the call, which then the second half is still marketing and business related. but to have this foundation of, yeah, understanding each other as human beings. it makes everything different. so thank you so much. i have one last. yeah, i have one last question about the future. like, yeah, what kind of future trends do you see? how how this could change in in companies, for example? does it have to do with creating actual spaces? mhmm. or does it have to do with the management? like yeah. how do you see this changing in in in companies, for example? Tamas: that's a very, very timely question. we've been doing a lot of research the last couple of months for our b two b offerings. and just yesterday, we came to this beautiful description called the relational design agency. and what we see is that there is a need for more spaces, whether that's online or offline for people to connect. this is the number one challenge for remote or remote first companies that that the employees are not able to connect with each other. right. but every organization, every conference, every gathering has their own culture, their own dna. so while we can support them with really interesting questions, we are realizing that there's a need to support them how to bring that into their own culture setting Sarah: right. Tamas: to really meet, where the audiences are. so i see a trend coming up, and and we want to put this expression on the market, relational design. it's somewhere already there, but not so strongly. but we see that, you know, technology and speed it up life is changing how we connect. so we need to start designing these spaces with more awareness and with more consciousness. Sarah: yeah. that's really good. yeah. it's kinda like this, you know, we're saying that with ai developing there's bill, there'll be all these jobs lost, which is partially true. but there also be new jobs related. so maybe, you know, this title of relation, what did you call it? relational? Tamas: relational design. Sarah: yeah, relational designer, you're gonna have, you know, yeah, you have to really design the space for it. like what's happening in switzerland right now is, to me, it's crazy. the companies are bringing people back to, you know, from remote back to to to the office, which you could say, okay, that will help communication. but, obviously, people are not happy about it. but they're bringing them back, and they're putting them in open space. and so people are even less happy about that. so there there is a need for a new design, right? like, however that looks like, i don't know yet, but we can't just go back to the old and think that will solve the the problem. so, yeah, i think i think it's very much needed to to have these conversations around, well, how how it's it's great to have the questions, but we need to create the space for it and the time for it as well. right? Tamas: exactly. exactly. Sarah: great. well, thank you. wonderful. thanks so much for being here and, sharing your perspective and all the good work you do. Tamas: thank you so much for having me. Sarah: thanks, Tamas Sarah: i hope you got some great value from listening to this episode and feel encouraged to hold the space for more meaningful conversations, whether it's in your personal life or in your business. find out more about thomas and the who cards at who cards dot c c. you can order a card set there or use the online version for free. that's what we're doing in the humane marketing circle. and if you are looking for meaningful conversations around life, marketing, and business, then why not join us in the humane marketing circle? you can find out more at humane dot marketing forward slash circle. we always have a seven dollar trial where you can just check us out for fourteen days. you find the show notes of this episode at humane dot marketing forward slash h m two zero one. two hundred and one episodes. on this beautiful page, you'll also find a series of free offers, the humane business manifesto, as well as my two books, marketing like we're human and selling like we're human. thanks so much for listening and being part of a generation of marketers who cares for yourself, your clients, and the planet. we are change makers before we are marketers, and it's really time to step up and be brave to create that change. so go be the change you want to see in the world. speak soon.

Mirte van de Nat and Geert Kruijswijk, are the co-founders of “Due to curiosity”, a Brainport start-up with a social purpose, best know for its “Navigating stress” toolkit, which is a playful way for a serious conversation about stress and its impact on mental health. In this Edition of Ralu on Board, Ralu Nistor-Lustermans had the opportunity to hear from Mirte and Geert, about their entrepreneurial journey and how a Design Academy student project ended up becoming a market product with a purpose on shifting the conversation on stress and mental health from curative to preventative. “Preventative solutions are not the sexiest, it is easier to buy pain killers than vitamins”, mentions Geert and despite this challenge Mirte and Geert are aware that their product is something that the society desperately needs, as the figures, around the cost of people falling out due to burnout or the cost of people leaving the companies because there is no attention to their development and well-being, are raising. This podcast is packed with insights in the ups and downs of a start-up, on what it takes to gain visibility and market, when your ideas are ahead of the market, and how designing, analysing, realising, and adjusting to the market current needs while not forgetting about the bigger idea, needs to be balanced with dreaming and getting things done when you are an entrepreneur with a social purpose.

The Resilience Podcast is brought to you by the Resilience Institute. Discover how we measure and build resilience skills within organizations at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://resiliencei.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. This episode is hosted by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Brad Hook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. How does empathy support resilience? How can AI help us be more human? Multarity vs polarity Using AI to visualize perspectives The future of AI and dialogue Dr. Ginger Carlson is an international keynote and TEDx speaker, educational leader, and award-winning author. Dr. Carlson is the co-founder of Möbius Dynamics and CEO of The Multarity Project™, where she is reimagining how we can leverage AI to deepen dialogue, visualize data, and ultimately, build empathy and bridge divisions in the world. Useful links Website | https://www.multarityproject.com/

In this episode, we engage in a thought-provoking exploration of ChatGPT's conversational prowess. Join me as we discuss the subtleties that make distinguishing between ChatGPT and humans an intriguing challenge. Invest in AI Box: https://Republic.com/ai-box Get on the AI Box Waitlist: ⁠⁠https://AIBox.ai/⁠⁠ AI Facebook Community Learn more about AI in Video Learn more about Open AI

I am excited to share our latest podcast episode, where we dive deep into the fascinating realm of conversational data and intelligence with none other than Surbhi Rathore, co-founder and CEO of Symbl.ai. In this compelling conversation, we explore the groundbreaking journey of Symbl.ai, the power of AI in shaping our future experiences, and the potential of creating remarkable experiences using conversation data. Top 5 Takeaways: 1. The shift in Symbl.ai's Ideal Customer Profile and the potential of using conversation data to enhance customer experiences. 2. The power of AI in automating tasks and the challenges in recording conversations. 3. The impact of LLMs on the dynamic of the sale and the potential of specialized models in generating accurate results. 4. The development and launch of Nebula, Symbl.ai's core component of natural language processing. 5. Surbhi Rathore's personal journey from India to the founding of Symbl.ai and the lessons she learned along the way. Don't miss this insightful conversation as we navigate the vast ocean of conversational data and intelligence with Surbhi Rathore.

Joan welcomes Dr Noah Crampton who has been hard at work creating an AI-powered scribe that writes your clinic notes for you! Listen in on a rich discussion of what it takes to develop a technology solution for healthcare that supports the human experience - both clinician and patient. This is not a paid or affiliate endorsement of his product AutoScribe...it's just a genuine human one! Website to learn more about AutoScribe: https://mutuohealth.com/ --- Learn more about making your experience in healthcare feel more human through Joan's courses: ⁠https://www.joanchanmd.com/course⁠s Connect with me on Instagram: ⁠https://www.instagram.com/joanchanmd/⁠

Do you wonder how organisations are using AI, GPT and how you might think about it for the future? You won't want to miss this...I'm hosting an amazing guest, Ruby Kolesky, co-CEO of Joyous, who will give us an insider's view of this journey. If you haven't met Ruby - you need to and you can, right here!Joyous is a tech company focused on Human Conversations and AI Analytics. Joyous helps large organisations make the best decisions using the best data, and is redefining how large organisations use that data to optimise their decisions.Not only is Ruby co-CEO - Ruby is committed to bettering society & this resonates through her efforts to help underrepresented groups in the tech industry, shes co-authored books such as Joyfully - a guide to support product development teams streamline their work and deliver exceptional outputs on tech and Pathways which supports Maori, Pasifika and Women into tech!I'm so excited to share this conversation with you, if you want to learn more about how you and your organisation can be at the forefront of AI - please join us!Check out www.empathix.xyz to learn more about how we are finding top candidates for businesses in less than a week!Follow: https://www.linkedin.com/in/oliviadyet/ for more content on AI

Joan welcomes Dr Stephanie Zhou who shares her inspiring story of building her own financial literacy education and now sharing it with others Stephanie's socials: https://www.instagram.com/breakingbaddebt/ Youtube:  @BreakingBadDebt  Twitter: https://twitter.com/stephanieyzhou --- Learn more about making your experience in healthcare feel more human through Joan's courses: ⁠https://www.joanchanmd.com/course⁠s Connect with me on Instagram: ⁠https://www.instagram.com/joanchanmd/⁠ Connect with me on Twitter: ⁠https://twitter.com/joanchanmd⁠

Joan welcomes Sensei Koshin Paley Ellison (MFA, LMSW, DMIN) on the podcast to discuss the practice of contemplative medicine, and what Zen Buddhist principles have to help us stay human in our work in healthcare Contemplative Medicine Fellowship: https://zencare.org/education-new/contemplative-medicine-fellowship/ NY Zen Centre on Instagram: https://www.instagram.com/newyorkzencenter/?hl=en --- Want to stop worrying about your patients? Sign up for your free 7 day email course here: ⁠https://www.joanchanmd.com/course⁠ Connect with me on Instagram: ⁠https://www.instagram.com/joanchanmd/⁠ Connect with me on Twitter: ⁠https://twitter.com/joanchanmd⁠

Joan invites Dr Ana Blake on the podcast to share her story of practicing medicine while experiencing mental illness and finding her way to contentment in the process. Ana's website: https://antifragilefmd.com/ Ana's Instagram: https://www.instagram.com/antifragilefemalemd/?hl=en Visit joanchanmd.com for a current list of Joan's restorative medical education offerings, including coaching, workshops and self-study courses. Connect with me on Instagram: https://www.instagram.com/joanchanmd/ Connect with me on Twitter: https://twitter.com/joanchanmd

Please enjoy this conversation from Dr Sarah Smith's podcast Sustainable Clinical Medicine - where Joan & Sarah share a dialogue about what it takes to change the system, one small action by one healthcare human at a time. Sarah's podcast: https://www.chartingcoach.ca/podcasts/sustainable-clinical-medicine-with-the-charting-coach Information about Charting Champions: https://www.chartingcoach.ca/ Want to stop worrying about your patients? Sign up for your free 7 day email course here: https://www.joanchanmd.com/course Connect with me on Instagram: https://www.instagram.com/joanchanmd/ Connect with me on Twitter: https://twitter.com/joanchanmd

Please join Joan as she interviews Dr Hillary McBride, as they explore how the ideas and practice of embodiment can change our experience and practice of medicine. Where to learn more from Hillary: Website: https://hillarylmcbride.com/ Twitter: https://twitter.com/hillarylmcbride Instagram: https://www.instagram.com/hillaryliannamcbride/ Where to learn more from Joan: Website: https://joanchanmd.com Twitter: https://twitter.com/joanchanmd Instagram: https://www.instagram.com/joanchanmd

Joan talks to a lovely local healthcare human, Shannon Rolph, about her work as an occupational therapist and parenting coach. Mostly, Joan just wants all the support she can get as a parent herself! Shannon's website: https://www.shannonrolph.ca/ Subscribe to my FREE email course How to Stop Worrying About Your Patients: joanchanmd.com/course Connect with me on Instagram: https://www.instagram.com/joanchanmd/ Connect with me on Twitter: https://twitter.com/joanchanmd

Listen in to Joan & her friend/client Lauren talk about how Lauren applied the concepts you have heard on this podcast and used them to transform her experience of practicing medicine! Interested in working with Joan to apply these concepts to your work in healthcare? Visit joanchanmd.com/course for a free course on How to Stop Worrying About Your Patients.

Listen in to Joan geek out about everything she has been learning about chronic pain with her chronic pain coach Deb Malkin! Here are some relevant links from our conversation: IASP Definition of Pain Pain Reprocessing Therapy (includes explanations of neuroplastic pain) Unlearn Your Pain Curable app for patients Deb Malkin's website Move with Deb The "FIT" Criteria (podcast episode) Connect with me on Instagram: https://www.instagram.com/joanchanmd/ Connect with me on Twitter: https://twitter.com/joanchanmd

I am so grateful to my lovely collague Karen Cox for coming on the podcast to share what it's been like for her to be a human in healthcare - as a nurse practitioner, as a mom of small children during a pandemic, as a human who has chronic medical conditions of her own. So many great gems and points of connection in this one! Connect with me on Instagram: https://www.instagram.com/joanchanmd/ Connect with me on Twitter: https://twitter.com/joanchanmd Visit my website: joanchanmd.com

We live in a digital-first world. The pandemic made that even more of a reality. In this podcast, Rick DeLisi of Glia, shares how contact centers can navigate generational communication preferences and the desire for live human conversations to provide excellent customer service in the digital age. Resources: Digital Customer Service Book - Transforming CX for an On-Screen World Why You Need to Measure Customer Experience in Your Contact Center (playvox.com) Five Coaching Tips For Contact Center Agents that Work (playvox.com)

Our first guest interview on the podcast! Dr Mimi Mazerolle joined me to share how she stays human while practicing medicine as a family physician in Cambridge, Ontario. I loved getting to know more about her background in anthropology, and how her previous experiences shaped her motivations and approach to medical practice and teaching. Please note that my end of the audio in the interview is much quieter. I appreciate your patience as I continue to be a human learning more about podcasting! I hope to get a more even audio experience next time. Please visit my website to learn about my upcoming workshops and coaching opportunities: https://www.joanchanmd.com/

How can businesses take advantage of the conversation data generated everyday to unlock the next stage of growth? View the full video interview here. Surbhi Rathore is the CEO & Co-Founder @ Symbl.ai. She is on a mission to democratize conversation understanding by making it simple to deploy contextual intelligence and analytics across voice, text and video communication, for any stage software.

We talk a lot about making conversations between marketing and salespeople feel more human on this podcast. But, artificial intelligence (AI) is inherently not human. So, why then, are we hearing all this talk about the importance of integrating artificial intelligence into marketing and sales strategies?To kick off Season 2 of Conversation Starters, Lauren Creedon, Drift's Group AI Product Lead, joins Sammi to explain the dichotomy of leveraging artificial intelligence to be more human in marketing and sales conversations.Like this episode? We'd love it if you could leave us a ⭐️⭐️⭐️⭐️⭐️⭐️ review! And make sure to subscribe, so you never miss an opportunity to learn more about starting conversations in the Revenue Era.You can connect with Sammi, Lauren, and the Drift Podcast Network on Twitter @sammireinstein,@laurencreedon, and @DriftPodcasts.

This week's episode discusses how we can understand human conversations through human-machine synergistic interactions. We are joined by Carsten Tusk and Bill Constantine to dive deep into this topic. Training machines to understand languages can be a challenge for most data scientists. This episode starts with the basics of how to start training these machines to understand languages. We take a look at different scenarios where this can be used in everyday business practices.  Check out some of our articles that dig into this and related topics in more depth: Understanding Conversations in Depth through Synergistic Human/Machine InteractionPractical Applications of AI, NLP and GPT3 in Automated Text GenerationModern AI Text Generation Exploration Using GPT3, Wu Dao, and other NLP Advances

Aaron Ross is one of the true grandmasters of B2B Outbound Sales after building it up at Salesforce, writing Predictable Revenue and Impossible to Inevitable and more than a decade helping sales teams coach and build SDR teams. Here are 3 things among the many more I learnt from him: 1) "Done for You" is not a silver bullet: Predictable Revenue offers both "teaching you how to fish" and "going fishing for you", but running both at the same time is hard. Also, it is a lot about expectation management. 2) Western Europe is still attractive for cold outbound: Applying state-of-the-art cold email outbound practices in the US yields

Have we lost the human touch in the hype and age of digital marketing? We can't simply abandon the advantages of the digital age but rather adapt it and leverage it without losing that personal touch. With the perfect catchphrase ‘Digital to Human', we welcomed Craig McCartney from Chief Nation. Chief Nation is a B2B marketing agency with a focus on elevating digital conversations into face-to-face engagements. Nothing really beats a classic conversation with a potential prospect and Chief Nation help create digital connections and spark human conversations. Craig discusses the brand growth and the bespoke advantages Chief Nation has to offer. Of course, face-to-face interactions and word of mouth have driven their growth but they equally focus on their website and own digital marketing strategies. Craig discusses the rebranding of their website and focuses on conveying their value and message. In order to avoid sounding like others in the business, the team has worked to stand out in their copy. With expanding content they aim to display it in a more dynamic way. Click ‘play' and discover more advice on digital marketing strategies combined with human conversations.

Adam Mastroianni and Daniel Gilbert explore why conversations almost never end when people want them to.

For Michael Keating, vulnerability is not a weakness, but a sign of being human. This is specifically an important reminder for leaders who often put themselves in an impossible position to not commit mistakes and hide their vulnerability. Committing mistakes and being vulnerable are actually key ingredients to an authentic and caring leadership, to which Michael has his “10 C's” as his model. He joins us today to discuss these topics that improve our overall communication with others.    Tune in! Let's get right into the episode and learn how to optimize human-to-human conversations! In this Episode: [00:01 - 05:49] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below I introduce and welcome Michael Keating His fascination with human relations and communication [05:50 - 11:54] Recognition  The general purpose of communication according to Michael  He talks about his humble beginnings as a human relations expert  The same basic needs of all humans for Michael [11:55- 19:34] Resonance  How to resonate better with other people Psychological safety Intimacy Instincts  The best kind of connection according to Michael  Listen to Michael's 10 C's of a caring leadership  [19:35 - 28:59] Relations  The common mistakes that leaders commit Why vulnerability is not a weakness Michael explains  How leaders can ask better questions  [29:00 - 35:44] Best Communicator  The conversation that left you with the most impact Conversation with yourself  What communication skill would you have wanted to learn sooner? Listening to the answer of another person  Understanding that your own biases are dangerous  The best communicator you know It should be yourself Michael's tips to be a good communicator  [35:45 - 37:31] Closing Segment How to find Michael  Links below  Final words from me Tweetable Quotes: “Even the language of the face is universal because we all have faces and so we can communicate on that very basic level.” - Michael Keating “The best conversation is when you don't really have any expectations.” - Michael Keating Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).    Email michaelthomaskeating@icloud.com to connect with Michael or check out his https://bit.ly/3azRqm0 (LinkedIn) and https://humanspro.mn.co/ (website). You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Join the What Does It Mean To Be Human Conversation tonight 8 PM CST.  Listen/comment live 563-999-3542 or on line at www.blogtalkradio.com/butterflyevolution  Dying To Be Human - 

People are consuming podcasts more often than they are most other forms of content. Paul Michaelenko, the CEO of Listen App wanted to find a way to help the podcast listeners engage with the shows they love. Listen as he talks about his journey from musician to product designer to startup founder, how he's using voice to allow human conversations to happen at scale and why he's fascinated by the hearables space as well. Will you be joining us for our virtual event, VOICE Global on June 9th? Learn more and sign up here. Want the chance to speak at VOICE 2020? Call for proposals is open until June 12, 2020. Get them in here!

It's the work on me weekend episode and this time Keri talks about why numerical data matters but even more so does real life, human conversational data and research.  Listen as she talks about why it's helpful for you personally and professionally. 

Episode 9 really makes you think hard, mostly about whatever Tyler is saying. Ever seen the subreddit simulator? Ever question where evolution will go and if we have any way to affect that?

Ché and Anna have a post-summer catch up chat as Ché shares about her current relationship to alcohol and the conflict between NOT wanting to drink and simultaneously wanting to drink too! We speak about moderation, boundaries and surrendering to what is. Conversation also opens up about numbing behaviours, the allowing of emotion and the play between being both human and divine. We end off with a celebration of Anna’s current stage in her healing adventure. With a great holiday book list thrown in too!   Booklist: The Power of Now - Eckhart Tolle: https://www.amazon.co.uk/Power-Now-Guide-Spiritual-Enlightenment/dp/0340733500/ A new Earth - Eckhart Tolle: https://amzn.to/2UumPOa Being Human - Jennifer Pastiloff: https://www.amazon.co.uk/Being-Human-Memoir-Waking-Listening/dp/1524743569/ When The Body Says No - Gabor Mate https://www.amazon.co.uk/When-Body-Says-No-Hidden/dp/178504222X/ Glow 15 - Naomi Whittel: https://www.amazon.co.uk/Glow15-Science-Based-Weight-Rejuvenate-Invigorate/dp/1912023636/ You are the Placebo- Joe Dispensa: https://amzn.to/2zVK6yYThe Red Tent - Anita Diamant: https://amzn.to/2LkeNV0 The Untethered Soul - Michael Singer: https://amzn.to/2ZBdHNo Your sixth sense - Belleruth Naparstek: https://amzn.to/2Lk3Rqs The body keeps the score - Bessel van der Kalk: https://amzn.to/2UumPOa   Find Anna:http://annamarsh.co.uk/ Instagram: https://www.instagram.com/anna_marsh_nutrition/ Facebook: https://www.facebook.com/annamarshnutrition/   Find Ché: https://www.chedyer.com/ Instagram: https://www.instagram.com/indieyogalife/ Facebook: https://www.facebook.com/chedyeryoga/

We live in a digital world. Texts, tweets and typing is the language of today. However, not too long ago, it was the telephone that provided our main method of communication. Today we sit down with Gregg Johnson, CEO of Invoca, to discuss the changing landscape of business communication and how the phone call continues to be a vital part of the customer experience—now more than ever. As the Chief Executive Officer of Invoca, Gregg connects phone calls and human conversations to the digital journey. The data his team collects drives revenue and ultimately makes customers happy. Gregg has looked at the numbers and despite what you may believe about the slow departure of the phone call, the numbers show that this perspective strays pretty far from what customers actually want. References and Resources Invoca Harvard Business Review: Your Customers Still Want to Talk to a Human Being Learn More: Frontier AnyWare Cloud-based VoIP Solution Podcast: More Than a Phone System: Introducing Frontier AnyWare Business Phone Service by Frontier Business Ethernet Service by Frontier   Contact Our Guest Expert Connect with Gregg on LinkedIn   More Host Skip Lineberg Subscribe via iTunes Send your feedback, comments and questions to BusinessEdge@Frontier.com

Episode 44 of Landscape Digital Show reveals three digital marketing trends that you want to take action on to get results in 2017. I’m surprised to be seeing fewer 2017 digital marketing trend forecasts because it’s not whether your predictions prove to be right or wrong but that you get the conversation started. And that’s […] The post Digital Marketing Trends: Three Actions to Take in 2017 appeared first on Landscape Digital Institute.

It's true, there are more Human Conversations coming your way with more of the delightful combative disputes over nothing important that you love. See acast.com/privacy for privacy and opt-out information.

From Podcast, California. Human Conversations brings you more of our Summer Sessions series. See acast.com/privacy for privacy and opt-out information.

Yes, It's me, Marc Hershon. Your host and podfest attendee for Succotash, the Comedy Podcast Podcast, Epi116A. That's right. A. Hopefully we'll be filling out at least a few more letters of the alphabet by the time the 4th Annual Podcast Festival draws to a close, as we're lumping all the content from it under the Epi116 banner. My first interview was with the gloriously glib Wayne Federman, comedian, actor and co-host of Human Conversations with Erin McGaffey. Wayne and I have known each other through the world of standup comedy for a number of years - 25 of them, maybe - and it's always a treat to hang out when the chance pops up. I was rambling around the hall outside the conference rooms that the live podcasts are taking place in and happened up him. Turns out he wasn't up to much and he swung by the SquareSpace Podcast Lab to chat for a bit. In our 20-something minutes together, Wayne and I talk about podcast tech, his podcast, and an exciting project he has coming out — The Wayne Federman Chronicles. A compilation of his standup that spans 30 years. He tells us restoring sets from old VHS tapes and how and where this amazing collection will soon be available. Keep an ear glued to our feed all weekend for more Succotash Chats coming from the LA Podfest. And thanks for passing the Succotash! — Marc Hershon