Podcasts about ideal customer profile

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Best podcasts about ideal customer profile

Latest podcast episodes about ideal customer profile

Bricks & Bytes
AI Will Transform Your Construction GTM Strategy - The Go-To-Market Playbook That Built a Billion-Dollar ConTech

Bricks & Bytes

Play Episode Listen Later May 13, 2025 72:49


"I remember bringing Tracy Young to my job site when PlanGrid was just an MVP. She offered us the software for free - we just needed to provide the iPads. My PM and PX didn't get it. They told me, 'Don't waste my time like that again.'"In today's episode of Bricks & Bytes, we had Tom Feliz share his journey from construction sites to tech leadership at Data Grid. Tom unpacks the secrets behind effective Go-To-Market strategies in construction tech, drawing from his experiences at OpenSpace, Autodesk, and more.Tune in to find out about:✅ Why solving real industry pain points is the foundation of any successful ConTech product✅ How to identify your Ideal Customer Profile across the construction value chain✅ Why the construction volume pricing model needs to change✅ The emergence of the "Go-To-Market Engineer" and how AI is transforming salesListen to the full episode on Spotify to learn how Tom closed 5 enterprise deals in one week and why he believes agentic AI is the future of construction.------------Chapters00:00 Intro02:30 Introduction to the Conversation07:30 Tom Feliz's Journey in Construction Tech12:37 Key Components of a Successful Go-To-Market Strategy17:42 Understanding the Construction Industry's Unique Challenges22:21 Identifying Ideal Customer Profiles (ICPs) in Construction Tech27:36 Navigating the Buying Process Across Different Company Sizes31:26 The Importance of Social Proof in Construction Tech32:23 Targeting the Mid-Market: A Strategic Approach35:18 Navigating Enterprise Sales in Construction37:19 Freemium Models and Proof of Value38:47 Rethinking Pricing Models in Construction Tech41:50 The Role of FOMO in Sales Conversations45:37 Key Metrics for Construction Tech Success49:47 The Personal Connection to Construction51:38 The Impact of Our Actions52:32 Tools for Go-To-Market Success54:24 The Rise of Agentic AI in Sales58:33 The Importance of Discovery in Sales01:04:35 Resource Allocation in Sales Strategy01:06:37 Traits of a Great Salesperson01:09:36 When to Hire a Head of Sales

a16z
Do You Really Know Your ICP? Why It Matters and How to Find Out

a16z

Play Episode Listen Later May 7, 2025 35:55


Your ideal customer profile (ICP) is the north star for your entire company: it determines who you're building for and selling to. Though most growth-stage founders think they know who their ICP is, very few know how to update and refine it to keep the company focused as they grow—which can lead to a lot of headaches down the road.In this debut episode of a16z Growth's new company scaling podcast, the a16z Guide to Growth, a16z's Joe Morrissey (General Partner, a16z Growth), Michael King (Partner, Go-to-Market Network), and Mark Regan (Partner, a16z Growth) break down why ICP misalignment is often the hidden cause of common problems across the entire company, from pipeline gaps and bloated marketing spend to stalled product roadmaps—and dive deep on how to fix it.They offer tactical advice for defining (and refining!) your ICP as you scale, explain why getting it right requires company-wide alignment, and how to navigate the “precision paradox” when implementing it. Plus, why ICPs matter even more in the AI era, and how a well-executed ICP shows up across the business when it's working. Resources: Read more on sales and go-to-market on our Growth Content CompendiumFind Joe on LinkedIn: https://www.linkedin.com/in/morrisseyjoe/Find Mark on LinkedIn: https://www.linkedin.com/in/mregan178/Find Michael on LinkedIn: https://www.linkedin.com/in/michael-king-62258/Find Emma on LinkedIn: https://www.linkedin.com/in/emmajanaskie/ Stay Updated: Let us know what you think: https://ratethispodcast.com/a16zFind a16z on Twitter: https://twitter.com/a16zFind a16z on LinkedIn: https://www.linkedin.com/company/a16zSubscribe on your favorite podcast app: https://a16z.simplecast.com/Follow our host: https://twitter.com/stephsmithioPlease note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

Bricks & Bytes
Most Construction Tech Misses The Market - Modern Go-To-Market Strategies For Construction Tech

Bricks & Bytes

Play Episode Listen Later May 6, 2025 68:06


"The best salespeople don't need to talk about their successes - they focus on what went wrong and how to improve. At Joist AI, we don't want to hear about past wins, only lessons learned."In today's episode of Bricks and Bytes, We had Anton Marinovich from Joist AI and he shared his construction tech go-to-market journey from my father's masonry business to leading sales at Contentful, HoloBuilder, and now Joist AI.Tune in to find out about:✅ Why matching your product to workflows is crucial in construction tech✅ How simplicity in sales compensation drives the right behaviors✅ Why grit and consistency separate average salespeople from top performers✅ The importance of transparency in building trust with construction clientsListen now on Spotify to hear insights on building effective go-to-market strategies in construction tech!--------Chapters00:00 Intro00:04 Introduction and Background07:01 Journey into Construction Tech10:00 Sales Strategies and Lessons Learned13:10 Revenue Operations and CRM Importance15:59 Building a Successful Go-To-Market Strategy18:53 Understanding Customer Segmentation22:02 Sales Process and Buyer Behavior24:58 Defining Sales and Building Processes27:59 Ideal Customer Profile and Messaging38:14 Leveraging LinkedIn for Networking39:06 The Power of Video in Sales41:27 Professional Persistence in Sales43:55 Common Mistakes in Go-to-Market Strategies45:09 The Impact of AI on Sales48:12 Customer Acquisition vs. Expansion53:31 Sales Compensation Strategies01:00:20 Effective Pricing Strategies01:03:07 Future Trends in Construction Tech Sales

The Next 100 Days Podcast
#472 - Betsy Kent - Ideal Customer Profile

The Next 100 Days Podcast

Play Episode Listen Later Apr 25, 2025 42:19


Betsy Kent is a world expert on the formation of the Ideal Customer Profile. Since 2018, Be Visible has paved the way in identifying the perfect audience for businesses. Now with MeclabsAI, Betsy is creating Simulators for ICPs and that is transformational. Empower your business with smarter, faster, and more effective marketing driven by AI Agents and Customer Simulators.Summary of the PodcastIntroductions and Podcast OverviewKevin and Graham introduce the podcast and welcome their guest, Betsy Kent, an expert in the creation of an Ideal Customer Profile (ICP). They provide background on how Kevin and Graham started the podcast years ago after meeting through an online marketing course.Defining the Ideal Customer ProfileBetsy explains that an ICP is a detailed profile of a business's perfect buyer - the person or people who will see immediate personal benefit in the offering and are in a position to say yes. She shares how she developed her own methodology for creating ICPs when working with clients, going beyond just demographics to deeply understand the customer's mindset, emotions, and decision-making process.Applying ICPs in PracticeBetsy provides a case study of how she worked with a high-end dentist client to identify their ideal patients, leading to immediate improvements in how the dentist interacted with and converted prospects. She emphasizes the importance of truly understanding your target customer, rather than just casting a wide net.Evolving ICPs with AIBetsy discusses how she is now using AI to take her ICP process to the next level, creating "buyer simulators" that allow businesses to test ideas and content with a highly detailed, interactive version of their ideal customer. She explains the benefits of this approach compared to traditional market research methods.Future Plans and Wrap-upBetsy shares her vision for making her ICP and buyer simulator tools more accessible and user-friendly for businesses to use themselves. The hosts and Betsy also discuss her other interests and plans for the future. The hosts thank Betsy for being a fantastic guest on the podcast.The Next 100 Days Podcast Co-HostsGraham ArrowsmithGraham founded Finely Fettled ten years ago to help business owners and marketers market to affluent and high-net-worth customers. Graham founder of MicroYES, a Partner for MeclabsAI, which combines the world's biggest source of 10,000 marketing experiments with AI. Find Graham on LinkedIn.Kevin ApplebyKevin specialises in finance transformation and implementing business change. He's the COO of GrowCFO, which provides both community and CPD-accredited training designed to grow the next generation of finance leaders. You can find Kevin on LinkedIn and at kevinappleby.com

Run The Numbers
The Billionaire Rolodex: Building a DaaS Business to Target the 0.001%

Run The Numbers

Play Episode Listen Later Apr 21, 2025 65:58


Russ D'Argento, CEO and founder of FINTRX, sits down with CJ in this episode to discuss building a Data as a Service (DaaS) business while also sharing insight into the highly lucrative world of family offices. He explains what a family office is (name a billionaire, they probably have one), their roles in wealth management, and how he identified this niche. He sheds light on FINTRX, what it does, and why building a verticalized data business for a niche market can be both exceptionally complicated and rewarding. He delves into the nuances of DaaS business models, what makes them different from SaaS, why it's so important to own your own data, and the unique challenges one faces in a business like this. He also talks bout the fine art of workflow integration and how allowing customers to access FINTRX's data in other APIs has been surprisingly beneficial.If you're looking for an ERP, head to NetSuite: https://netsuite.com/metrics and get the CFO's Guide to AI and Machine Learning.—SPONSORS:Rippling Spend is a spend management solution that handles your entire company's spending in one unified system. It enables you to bring your corporate cards, expense management, bill pay, and more into one place to achieve real-time visibility and uniquely granular control with automated policy controls across every type of spend. Get a demo to see how much time your org would save at rippling.com/metrics.Vanta's trust management platform takes the manual work out of your security and compliance process and replaces it with continuous automation. Over 9000 businesses use it to automate compliance needs across over 35 frameworks like SOC 2 and ISO 27001. Centralize security workflows, complete questionnaires up to five times faster, and proactively manage vendor risk. For a limited time, get $1,000 off Vanta at vanta.com/metrics.Tropic is an intelligent spend management solution that consolidates your spend data and processes into one unified offering, enabling insights and decisive action. From spotting hidden optimization opportunities to automating painful procurement workflows and giving you the best market data to turn vendor negotiations in your favor, Tropic combines smart insights with real human expertise to keep you ahead of the curve. Visit tropicapp.io/mostlymetrics to learn how.NetSuite provides financial software for all your business needs. More than 40,000 companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform, head to NetSuite https://netsuite.com/metrics and get the CFO's Guide to AI and Machine Learning.Planful is a financial performance management platform designed to streamline financial tasks for businesses. It helps with budgeting, closing the books, and financial reporting, all on a cloud-based platform. By improving the efficiency and accuracy of these processes, Planful allows businesses to make better financial decisions. Find out more at www.planful.com/metrics.Subscript is a modern billing and revenue recognition platform designed for SaaS finance teams that need flexibility and accuracy. From automated invoicing and dunning to compliant, transparent revenue recognition and real-time analytics, Subscript eliminates manual work, reduces errors, and gives you a single source of truth for all your financial data. Book a free demo at subscript.com.—FOLLOW US ON X:@cjgustafson222 (CJ)—TIMESTAMPS:(00:00) Preview and Intro(02:57) Sponsor – Rippling Spend | Vanta | Tropic(07:23) What Is a Family Office(11:49) Why Family Offices Are an Attractive Place To Grow Your Career(14:06) Examples of Family and Multi-Family Offices(18:04) Sponsor – NetSuite | Planful | Subscript(21:13) The Founding Story of FINTRX(23:38) What FINTRX Does(25:02) The Data as a Service Business Model(28:50) The Challenges of Starting a DaaS Business(34:07) Broad Versus Narrow in DaaS(37:57) Building FINTRX's Ideal Customer Profile(42:20) Sourcing Your Own Data Versus Partnering With Others(46:09) Hiring for Engineering and Data Science(51:07) Using FINTRX's Interface Versus Accessing the Data in Another Tool(1:02:26) Advice for Someone Launching a DaaS Business(1:02:02) A Habit That Russ Swears By as a Founder(1:03:24) A Lesson From Something That Went Awry Get full access to Mostly metrics at www.mostlymetrics.com/subscribe

EUVC
EUVC | E444 | Defining and Validating Your Ideal Customer Profile with Alicia Carney, ex Deliveroo [Path to Market]

EUVC

Play Episode Listen Later Apr 11, 2025 41:28


In this insightful episode of “Path to Market”, Director Natasha Lytton and co-host Micah Smurthwaite, Partner at Pipeline Ventures, are joined by Alicia Carney, a seasoned product marketing expert with extensive experience at high-growth startups like Deliveroo.Together, they dive deep into identifying and validating Ideal Customer Profiles (ICPs) in pre and post product-market fit stages. Alicia shares her insights on navigating early market fit through to scaling operations post-product market fit.She emphasizes the importance of starting with customer needs rather than product ideas, advocating for qualitative user research and pain mapping to identify and validate ideal customer profiles (ICP). She also shares her best strategies for conducting effective customer interviews, iterating quickly based on market feedback, and leveraging practical tools and methodologies for market research.Elaborating on her experiences at Deliveroo, she explains how she managed to segment and prioritize different types of customers, from small businesses to large enterprises, and used iterative testing to refine go-to-market strategies.Chapters:01:01 - 01:36 | Pre-Product Market Fit Strategies01:36 - 02:30 | Validating Customer Assumptions02:30 - 03:50 | Effective Customer Interviews03:50 - 05:04 | Identifying ICP and Pain Points06:23 - 07:39 | The Importance of Customer Feedback07:39 - 08:54 | Retention vs. Acquisition Strategies08:54 - 10:15 | Post-Product Market Fit Tactics

Revenue Builders
Pinned Golf: Making the Shift from Sales to Entrepreneurship

Revenue Builders

Play Episode Listen Later Apr 10, 2025 68:19


In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by John Rowell, co-founder of Pinned Golf, about his transition from a successful career in enterprise sales to entrepreneurship. Rowell shares his invaluable experiences from working at EMC Dell Technologies and Lacework, highlighting the importance of process and preparation. He discusses how these skills translated into building a thriving startup, explains the significance of defining an ideal customer profile, and offers insights into the challenges and rewards of making the leap to start his own company. The episode also delves into Pinned Golf's innovative products, the dynamics of working with friends, and strategies for effective sales and management in both B2B and B2C environments.ADDITIONAL RESOURCESVisit Pinned Golf! Check out their products here: https://pinnedgolf.com/Connect with John Rowell:https://www.linkedin.com/in/johnerowell/Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Read Force Management's Guide to Increasing Company Valuation: https://hubs.li/Q038n0jT0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:39] John Rowell's Career Journey at EMC and Lacework[00:05:21] Advice for BDRs and SDRs: Building Confidence and Authenticity[00:07:37] The Importance of Pre-Call Preparation[00:15:01] Process Equals Speed: Lessons from Lacework[00:19:23] Transitioning to Entrepreneurship: Founding Pinned Golf[00:25:19] Developing and Marketing Pinned Golf Products[00:31:36] The Caddy: Revolutionizing Golf Technology[00:34:17] Pre-Order and Market Gap[00:35:46] Finding the Ideal Customer Profile (ICP)[00:38:26] Distribution Strategies[00:41:14] Entrepreneurial Journey and Challenges[00:46:56] Manufacturing and Role Segregation[00:48:30] Partnership Dynamics and Decision Making[00:57:50] Sales and Growth Mindset[01:04:53] Product Customization and Corporate GiftsHIGHLIGHT QUOTES"Process equals speed.""If you're not prepared, you'll figure it out after the call, but then it's too late.""The best way, the best connection you can make is to give that person space to be able to articulate what their challenges or problems are.""If you can get the channel really working for you and selling on your behalf, you can touch so many more people.""You can have three guys in a boat, but if only one's rowing, it's definitely not gonna work."

Selling Through Partnering Skills
How to define and work with your Ideal Customer Profile

Selling Through Partnering Skills

Play Episode Listen Later Apr 10, 2025 7:23


  Tired of wasting time on prospects who aren't a perfect fit?   Top sales teams know the secret: mastering the art of disqualification.   Discover how identifying and embracing your Ideal Customer Profile (ICP) can revolutionise your sales approach.   Forget rejection - it's all about respect and efficiency. Find out why disqualifying the wrong leads is a game-changer for high-performing teams.   Learn from a real-world example with an IT services client who turned their strategy around by focusing on midsize engineering firms, boosting their conversion rates in the process.   What if the ICP wasn't just a marketing tool, but the key to profitable sales conversations?   Uncover how to use your ICP as a daily filter in every call, proposal, and interaction to ensure you're targeting the right customers.   And don't overlook the power of celebrating disqualification - it's the cornerstone of building a team focused on meaningful, high-impact relationships.

B2B SaaS Marketing Snacks
83- Marketing in a downturn

B2B SaaS Marketing Snacks

Play Episode Listen Later Apr 5, 2025 29:33


When economic and market turbulence strikes without warning, SaaS founders and marketers naturally start to wonder... should we cut marketing budget, pivot our message, or hold the line? In Episode 83 of B2B SaaS Marketing Snacks, co-hosts Brian Graf and Stijn Hendrikse explore how B2B SaaS companies can not only survive but thrive when the economy takes a dip. You'll hear why maintaining focus on customer value is more important than ever, and how to avoid knee-jerk reactions that can hurt long-term growth. Here's what you'll learn:Why value beats panic pricing: How to double down on real customer value and practice value-based pricing instead of slashing prices or entering a race to the bottom, ensuring your offering remains essential even as budgets tighten.Adapting your ICP and personas: How to re-evaluate your Ideal Customer Profile in a downturn – identifying which segments of your market still have budget or greater need for your solution – and adjusting your buyer personas (e.g. addressing newly empowered CFOs) to align with shifting priorities.Retention and expansion first: Why it's crucial to prioritize customer retention and expansion over pure new customer acquisition during a recession. Learn ways to strengthen customer success, keep your existing clients happy, and grow revenue from your install base so you protect your ARR.Smart budget optimization: Guidance on trimming the fat in your marketing spend without killing your growth engine. Discover how to audit your channels and CAC, cut the underperforming tactics, and double down on the efficient strategies so your go-to-market stays lean and effective.Flexible pricing & “survivor” offers: Creative strategies to help customers stay on board. This includes shifting to usage-based or monthly pricing options, offering more flexible payment terms, or even introducing a limited-time “survivor package” – a pared-down, high-ROI product tier designed to prevent churn and attract budget-conscious buyers from less flexible competitors.Pivoting your content strategy: How to tweak your marketing messaging and content in tough times. Our hosts share why thought leadership alone isn't enough in a downturn – and how creating practical “survival” guides, checklists, and playbooks for your audience can build trust and relevance. (Spoiler alert... help your champions justify your product internally by focusing on immediate execution and ROI, not just big ideas.)Rather than resorting to fear-driven cuts, you'll learn how to strategically adjust your approach – protecting the customer base you've worked hard to build and seizing opportunities that competitors might miss. Brian and Stijn's advice will help you keep your growth engine running strong (even on a leaner budget), align your product and messaging with what customers need right now, and ultimately come out of the downturn with a healthier, more focused business. B2B SaaS Marketing Snacks is one of the most respected voices in the SaaS industry. It is hosted by two leading marketing and revenue growth experts for software:Stijn Hendrikse: Author of T2D3 CMO Masterclass & Book, Founder of KalungiBrian Graf: CEO of KalungiB2B SaaS companies move through predictable stages of marketing focus, cost and size (as described in the popular T2D3 book). The best founders, CFOs and COOs in B2B SaaS rely on a balance of marketing leadership, strategy and execution to produce the customer and revenue growth they require. Staying flexible and nimble is a key marketing asset in a hard-charging B2B world.Resources shared in this episode:How to update your B2B Marketing Strategy in a recession8 B2B marketing tips to offer a modern and adaptive marketing strategy4 Red Flags in SaaS MarketingHiring great marketers in todays outsourced labor marketT2D3 CMO MasterclassSubmit and vote on our podcast topicsABOUT B2B SAAS MARKETING SNACKSSince 2020, The B2B SaaS Marketing Snacks Podcast has offered software company founders, investors and leadership a fresh source of insights into building a complete and efficient engine for growth.Meet our Marketing Snacks Podcast Hosts: Stijn Hendrikse: Author of T2D3 Masterclass & Book, Founder of KalungiAs a serial entrepreneur and marketing leader, Stijn has contributed to the success of 20+ startups as a C-level executive, including Chief Revenue Officer of Acumatica, CEO of MightyCall, a SaaS contact center solution, and leading the initial global Go-to-Market for Atera, a B2B SaaS Unicorn. Before focusing on startups, Stijn led global SMB Marketing and B2B Product Marketing for Microsoft's Office platform.Brian Graf: CEO of KalungiAs CEO of Kalungi, Brian provides high-level strategy, tactical execution, and business leadership expertise to drive long-term growth for B2B SaaS. Brian has successfully led clients in all aspects of marketing growth, from positioning and messaging to event support, product announcements, and channel-spend optimizations, generating qualified leads and brand awareness for clients while prioritizing ROI. Before Kalungi, Brian worked in television advertising, specializing in business intelligence and campaign optimization, and earned his MBA at the University of Washington's Foster School of Business with a focus in finance and marketing.Visit Kalungi.com to learn more about growing your B2B SaaS company.

SaaS Talkâ„¢ with the Metrics Brothers - Strategies, Insights, & Metrics for B2B SaaS Executive Leaders

Ideal Customer Profile (ICP) is a term commonly used across the SaaS industry - but what does it really mean, how can a company effectively build a customer acquisition strategy around it and what METRICS can be used to determine a company's ICP and then measure if it really is the best target customer segment?During this week's episode, Dave "CAC" Kellogg and Ray "Growth" Rike discuss the following ICP elements to understand, execute and measure the ROI on the "Ideal Customer Profile":What variables are used to determine the ICPHow to measure the relevant fit of a prospect to the ICPHow to measure if the identified "ICP" is the best target customer segment(s)What metrics can be added to the traditional ICP criteria to enhance the targeting strategyAs always - CAC and Growth introduce a new pairing and an attempt at humor throughout the episode

DTC POD: A Podcast for eCommerce and DTC Brands
#353 - Meta Ad Secrets: How Top DTC Brands Spend $300K/Month Profitably

DTC POD: A Podcast for eCommerce and DTC Brands

Play Episode Listen Later Mar 28, 2025 46:17


Peter Czepiga is the founder of Flighted, an agency that helps DTC brands profitably scale their advertising on platforms like Meta, TikTok, and Google. He also runs his own brand, Ando. Flighted has worked with some of the most popular DTC brands spending between $50-300k per month on ads.In this episode of DTC Pod, Peter shares his strategies for launching and scaling profitable ad campaigns on Meta for DTC brands. He covers how much to spend to prove out product-market fit, what types of creative work best, his approach to audience targeting, and how AI is impacting ad creative production. Peter also explains how DTC ad tactics can be applied to other business models like SaaS.Interact with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.On this episode of DTC Pod, we cover:1. Proving Product-Market Fit2. Setting up Ad Accounts for New Brands3. Budget and Assets Needed to Test Ad Creative4. Creative Strategies for Successful Ads5. AI in Ad Creative Generation6. Applying DTC Ad Tactics to Other Business Models7. Flighted's Agency Model and Client EngagementsTimestamps00:00 Peter's background in ecommerce and growth 04:08 What is takes to prove product-market fit with ads 09:57 Scaling ad budget after initial traction 13:32 What is Meta Advantage+ campaigns and when to use it16:10 How to manage ad frequency and exclusions19:31 Creative mix: formats, messaging, placements24:36 Messaging frameworks that resonate in ads27:43 Tips for sourcing and creating ad creative 32:31 AI-generated ad creative: potential and limitations 38:28 Applying D2C ad tactics to SaaS and other businesses 43:23 How Flighted works with clients 45:32 Wrap up; how to connect with PeterShow notes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more.  Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• ​​​​#243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here.Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokPeter Czepiga - Founder of FlightedBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic

The Sales Hunter Podcast
Unleash Your Inner Sales Hunter

The Sales Hunter Podcast

Play Episode Listen Later Mar 26, 2025 22:35


Mastering Sales Strategies and Building a Robust Referral System from the Sales Hunter himself, Mark Hunter. Learn the skills needed to dominate your field, from setting purposeful daily routines to maintaining an up-to-date CRM and executing a seamless follow-up process.  Mark guides you through critical strategies like understanding your sales pipeline and close ratios, and the power of engaging in meaningful conversations to boost productivity. By the end of this episode, you'll be equipped with the mindset and habits that set the top performers apart from the rest. Referrals are not just the cherry on top—they're the whole cake! Discover the secrets to building a robust referral system that aligns perfectly with your Ideal Customer Profile. Don't miss this chance to elevate your sales game; your future self will thank you. ⭐ Leave us a rating or review on your favorite podcast app. We actually read them!  

saas.unbound
From startup to SaaS: finding balance in scale with Andrei Serbanoiu @Socialinsider

saas.unbound

Play Episode Listen Later Mar 20, 2025 43:05


saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #4 of season 5, Anna Nadeina talks with Andrei, Co-Founder at Socialinsider, a social media analytics, reporting and benchmarking tool. --------------Episode's Chapters---------------- 00:00 - The Inception of Socialinsider 02:12 - Finding Product-Market Fit 04:56 - Ideal Customer Profile and Key Features 07:51 - Common Mistakes in Social Media Marketing 11:19 - Growth Strategies and Content Marketing 17:36 - AI Integration in Social Insider 22:30 - Customer Reviews and Feedback 32:07 - Transition from Startup to Scale-Up 37:08 - Biggest Wins and Failures Andrei - https://www.linkedin.com/in/andreiserbanoiu/ Socialinsider - https://www.socialinsider.io/ Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796

Revenue Rehab
From Messy Data to Measurable Impact: A Case Study in Lead Management

Revenue Rehab

Play Episode Listen Later Mar 19, 2025 38:18


This week, our host Brandi Starr is joined by Mehak Chowdhary, a dynamic leader in marketing, growth, and brand strategy. With 15 years of experience under her belt, Mehak has successfully scaled businesses across diverse sectors like sports, climate tech, SaaS, and E-commerce, working internationally from Europe to Asia.  In this episode of Revenue Rehab, Brandi and Mehak dive deep into the transformative journey of turning a chaotic lead process into a high-converting, automated pipeline. They explore the intricacies of Mehak's "route to qualified lead" framework, which originated from a landscape of mismanaged lead flow and evolved into a streamlined system of efficiency and precision.  Join the discussion as they explore what it takes to transform a dysfunctional pipeline, why ICPs should be more than a static list, and how the right alignment between sales and marketing can speed up change. If you're tired of sorting through unqualified leads and want a pipeline that delivers real results, this episode is for you!  Episode Type: Case Study  Revenue leaders who've been in the trenches share how they tackled real challenges—what worked, what didn't, and what you can apply to your own strategy. These episodes go beyond theory, breaking down real-world implementation stories with concrete examples, step-by-step insights, and measurable outcomes.  Bullet Points of Key Topics + Chapter Markers:  Topic #1 Breaking Down the CRM Transformation [07:02] Mehak Chowdhary delves into the problem of visibility of who's where in an actual funnel. She recalls receiving an Excel sheet when she asked for data, highlighting the chaos and inefficiency. Mehak refers to this as the "copy paste monster," emphasizing the lack of data traceability and qualification. This moment is pivotal in transforming the process into a structured CRM framework.  Topic #2 Evolving the Ideal Customer Profile [09:34] Mehak Chowdhary shares the importance of starting with the basics and evolving the ICP over time. She explains, "first up was that, if, is there a way to take this ICP and put it into the CRM system in a way that you're able to understand who they are," highlighting a step-by-step enhancement of understanding customer behavior. Brandi Starr affirms this by acknowledging the gradual ticking away at the ICP to gain a clear understanding of customer data.  Topic #3 Navigating Sales and Marketing Alignment [29:48] Reflecting on overcoming challenges, Mehak Chowdhary highlights, "the fact that the teams could align and work together, the point that you were alluding to, that sales and marketing come together, that's really a game changer for companies if done well." This alignment is crucial for seamless operation, demonstrating how bridging departmental divides was a decisive factor in their success.  What's One Thing They Would Do Differently   Mehak's ‘One Thing' is to invest in implementing CRM and automation right from the start. "Please invest the time and the money in a CRM and some good people. If you could think in terms of technology, you'll also build a lot of clarity and question yourself on how the whole process is going." This involves thinking strategically about your customer profiles and translating them into actionable data within your CRM system, allowing for the creation of well-planned systems and continuous optimization in your revenue processes.  Buzzword Banishment  Buzzword Banishment: Mehak's Buzzword to Banish is the phrase 'secret sauce.' Mehak dislikes this term because she feels it suggests there is some sort of proprietary magic formula behind success, which undermines the hard work marketers put into learning about the industry and optimizing the marketing funnel. It implies that success comes from a mysterious trick rather than well-planned systems and continuous optimization.  Links:  LinkedIn: https://www.linkedin.com/in/mehakchowdhary/   Subscribe, listen, and rate/review Revenue Rehab Podcast on Apple Podcasts, Spotify, Google Podcasts , Amazon Music, or iHeart Radio and find more episodes on our website RevenueRehab.live  

DTC POD: A Podcast for eCommerce and DTC Brands
#352 - Building a Profitable Timeless Brand: 20 Years, 8 Figures, 100% Bootstrapped with Parker Thatch

DTC POD: A Podcast for eCommerce and DTC Brands

Play Episode Listen Later Feb 13, 2025 49:59


Irene Chen and Matthew Grenby are the co-founders of Parker Thatch, a luxury handbag and accessories brand they bootstrapped to 8-figures over the course of 20 years. Matt's expertise spans tech, design, and marketing, while Irene brings deep fashion industry knowledge from working with powerhouse brands like Donna Karan and Calvin Klein.In this episode of DTC Pod, Matt and Irene share how they navigated the shift from an e-stationery startup to eventually finding product-market fit with their signature luxury bags. They discuss key lessons learned in bootstrapping—the importance of market timing, how to manage inventory risks, and why flexibility and systems are critical when growing a brand.Interact with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.On this episode of DTC Pod, we cover:1. Founding and Evolution of Parker Thatch2. Initial Business Concepts and Pivots3. Strategies for Managing and Allocating Inventory4. Importance of Flexibility in Business Operations5. Bootstrapping and Capital Allocation6. Building Systems for Scalability7. Marketing and Demand Generation Strategies8. Community and Customer EngagementTimestamps00:00 Matt and Irene's backgrounds before Parker Thatch 06:55 Starting an e-stationery business in 200007:43 Pivoting to selling physical stationery and home goods 9:00 Lessons on market timing and pivoting when starting a business11:51 Changing company name from iomoi to Parker Thatch13:52 Creating Parker Thatch's debut handbag18:19 Bootstrapping, capital allocation, inventory decisions22:08 Why early business success depends on flexibility and testing25:53 Introducing leather bags and streamlining production29:10 Why small businesses fail without systems32:29 Shifting to systems thinking to enable business growth35:07 Marketing strategies to drive customer demand37:01 Building community and brand identity around "functional luxury"42:34 Relationship dynamics as husband and wife co-founders45:55 Key focuses for 2025 and beyond with PTTV 47:48 Where to find and connect with Parker ThatchShow notes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more.  Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• ​​​​#243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here.Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTok  Irene Chen and Matthew Grenby -  Co-Founders of Parker ThatchBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic

Loyalistic Suomi
Smartvattenin tarina – vedensäästöstä 20M kv-SaaS-yritykseksi. Vieraana Joe Hamari

Loyalistic Suomi

Play Episode Listen Later Feb 7, 2025 78:16


Vesi on elintärkeä luonnonvara, mutta liiketoiminnassa sillä on pitkään ollut vain operatiivinen merkitys – kunnes Smartvatten näki tilanteen toisin. Tässä Menestystä Etsimässä -podcastin jaksossa keskustelemme Joe Hamarin, Smartvattenin co-founderin, entisen CRO:n ja nykyisen hallituksen jäsenen, kanssa siitä, kuinka Smartvatten kasvoi vedensäästöpalveluista kansainväliseksi SaaS-yritykseksi, jonka ratkaisut auttavat kiinteistösijoittajia hallitsemaan ESG-raportointia ja parantamaan sijoitustensa arvoa. Smartvattenin matka: Vedensäästöstä ESG-vaikutukseen Smartvattenin tarina alkoi vuonna 2013 energiakatselmuksista, kehittyi veden säästöpalveluiksi ja lopulta kasvoi vedenkulutuksen seurantaratkaisuksi. Alussa asiakaskunta koostui taloyhtiöistä, mutta kansainvälistyminen avasi täysin uuden näkökulman ja ICP siirtyi suuriin kiinteistösijoitusyhtiöihin.  Kansainvälistymisen opit Smartvattenin kasvun kulmakivet: • ICP:n (Ideal Customer Profile) muuttuminen: Aluksi taloyhtiöihin keskittynyt yritys havaitsi, että paras asiakaskunta löytyi suurista, kansainvälisistä kiinteistöportfolioista. • Myynnin muutos: Sen sijaan, että myytiin säästöä kiinteistöjen vedenkulutuksessa, alettiin myydä myös muita asiakashyötyjä kuten: ESG-raportoinnin tuomaa sijoitusarvoa. Tämä muutti koko liiketoiminnan mittakaavan – keskikaupan koko kasvoi jopa 100-kertaiseksi. • Innovatiivinen markkinointi tueksi uusissa markkinoissa: Smartvatten ei lähtenyt perinteiseen vaikuttajamarkkinointiin, vaan esimerkiksi kutsui alan keskeiset toimijat viettämään vesipäivää yhteistyössä Suomen suurlähetystön kanssa. Tämä avasi ovia ja mahdollisti Smartvattenille vaikuttamisen alan päättäjiin. ESG-raportointi – uusi myyntikulma ESG (Environmental, Social, and Governance) -raportointi on noussut kriittiseksi tekijäksi suurille kiinteistösijoittajille. Smartvattenin palvelu mahdollisti reaaliaikaisen vedenkulutuksen seurannan eri maissa sijaitsevissa kiinteistöissä, mikä paransi sijoitusrahastojen ESG-rankkausta ja sitä kautta esimerkiksi alensi uusien lainojen korkoja. Näin Smartvatten siirtyi myymään sijoitusyhtiön arvon parantamista pelkän kulusäästön lisäksi. Tulevaisuus ja kasvustrategia Smartvatten jatkaa kasvuaan uusilla markkinoilla ja kehittää entistä laajempia palveluita. Podcast-jaksossa Joe Hamari kertoo, miten hän lähestyy kasvua.

Expert Ownership Podcast
Focusing On Your ICP

Expert Ownership Podcast

Play Episode Listen Later Jan 31, 2025 24:44


Send us a textEvery business needs to know its avatar (or "Ideal Customer Profile"). Once you know who you're serving and why, giving them what they need becomes much easier. In today's episode, we'll discuss 5 keys to discovering your ICP and 5 key questions to ask about them. Enjoy. Also, come join us July 14-18 in sunny Cancun on a marriage retreat designed for busy entrepreneurs and their spouses!  Click HERE for more details. 

Marketing Freak Tactics
Master Lead Generation: Know Your Ideal Customer Profile (ICP)

Marketing Freak Tactics

Play Episode Listen Later Jan 29, 2025 18:15


Unlock the secrets to effective lead generation with this comprehensive guide on identifying your Ideal Customer Profile (ICP) and avatar.

This Much I Know - The Seedcamp Podcast
Path to Market: Defining and Validating Your Ideal Customer Profile with Alicia Carney

This Much I Know - The Seedcamp Podcast

Play Episode Listen Later Jan 21, 2025 40:44


In this insightful episode, our Director Natasha Lytton and co-host Micah Smurthwaite, Partner at Pipeline Ventures are joined by Alicia Carney, a seasoned product marketing expert with extensive experience at high-growth startups like Deliveroo. Together, they dive deep into identifying and validating Ideal Customer Profiles (ICPs) in pre and post product-market fit stages. Alicia shares her insights on navigating early market fit through to scaling operations post-product market fit. Key takeaways: - Define and validate ideal customer profiles (ICP) through market needs and user research - Be intentional and thoughtful about who you are serving and the value you offer - Focus on empirical metrics and continuous customer engagement. Show notes: Alicia Carney - https://www.linkedin.com/in/aliciacarney Natasha Lytton - linkedin.com/in/natasha-lytton Micah Smurthwaite - linkedin.com/in/micah-smurthwaite-2283b49 Interview guide link: http://bit.ly/3tJubmC  ​​Establishing an ideal customer profile (ICP) by Notion VC Market research platforms: userinterviews.com, pollfish.com, gong.io, grain.com

The Tropical MBA Podcast - Entrepreneurship, Travel, and Lifestyle
#790 The 2024 Recap: Business Updates, Financial Insights & Family Matters

The Tropical MBA Podcast - Entrepreneurship, Travel, and Lifestyle

Play Episode Listen Later Jan 17, 2025 47:50


Dan and Ian reflect on their personal and business highlights from 2024, discussing parenting, travel, finance, making hard decisions in business and gaining clarity. They also dive into the systems and frameworks that have driven meaningful progress for them and their coaching clients over the past year. Learn more at dynamitecircle.com (dynamitecircle.com) Chapters (00:00:27) New Year Reflections and Personal Updates (00:02:54) Exploring Relationships and Parenting Dynamics (00:08:00) Travel Goals: Family and Wifi (00:10:16) Year of Changing Views on Finance (00:15:01) What people who are making progress have in common (00:22:10) What those who are stagnating have in common (00:23:50) Are you the best person for this job? (00:25:14) Understanding your Ideal Customer Profile (00:29:23) Scoreboard discipline (clarity) (00:37:30) Crazy event schedule Connect with us: Dan: @TropicalMBA (https://twitter.com/TropicalMBA) or dan@tropicalmba.com Ian: @AnythingIan (https://twitter.com/AnythingIan) or ian@tropicalmba.com Useful links: Connect with other entrepreneurs (https://dynamitecircle.com/join-dc/) Coaching for $250K+ founders (https://dynamitecircle.com/dc-accelerator) Community for 1M+ founders (https://dynamitecircle.com/dc-black) Hire remote talent (https://remotefirstrecruiting.com/) Find a remote job (https://dynamitejobs.com/) Follow us on Instagram (https://www.instagram.com/tropicalmba/) Past guests on TMBA include Cal Newport, David Heinemeier Hannson, Seth Godin, Ricardo Semler, Noah Kagan, Rob Walling, Jay Clouse, Einar Vollset, Sam Dogan, Gino Wickam, James Clear, Jodie Cook, Mark Webster, Steph Smith, Taylor Pearson, Tommy Griffith, Justin Tan, Matt Gartland, Travis Jamison, Ayman Al-Abdullah, Tynan, Brian Balfour, Nick Huber, Mike Michalowicz, Greg Crabtree, Jordan Gal Additional episodes you might enjoy: “$1.5 Million from LinkedIn: Strategies for Building Influence and Consistent Revenue” (https://tropicalmba.com/episodes/million-from-linkedin) “It's easier to 10X than to 2X” + 8 Lessons from CEO Bootcamp (https://tropicalmba.com/episodes/easier-10x-than-2x) Building ‘Brick by Brick': Goals, Plans, Scorecards, Cadence (https://tropicalmba.com/episodes/brick-by-brick)

Branded Bull Podcast
Cracking the Code: Building Your Ideal Customer Profile Ep. 30

Branded Bull Podcast

Play Episode Listen Later Jan 14, 2025 10:16


In this episode we dive into the art and science of creating your Ideal Customer Profile (ICP). Knowing exactly who you're targeting is the foundation of effective marketing, branding, and sales. We'll guide you through identifying key traits, behaviors, and needs of your perfect customer, and show you how to use this profile to craft messaging that resonates and drives results. Tune in to learn how to attract your dream clients and build a brand they can't resist! https://www.brandedbull.com/  https://www.instagram.com/brandedbull/ https://www.facebook.com/brandedbullinc

The Kula Ring
Defining Your Ideal Customer Profile and Finding Your Target Accounts

The Kula Ring

Play Episode Listen Later Dec 17, 2024 35:36 Transcription Available


Welcome to part one of The Kula Ring's Holiday series! This Holiday season we are going on an ABM journey, first up! Defining an ideal customer and sourcing a target account list to match should be easy, but it isn't. On this episode of The Kula Ring, Jeff and Carman discuss how to craft an ideal customer profile (ICP), identify tools that can help, and warn about pitfalls along the way.

Becoming a Hiring Machine
153: If Your Tech Doesn't Support Your Workflow, It Can't Help You ft. Sam as a Guest on Ringover's Podcast

Becoming a Hiring Machine

Play Episode Listen Later Dec 5, 2024 43:43


In this guest episode, Sam joins the crew at Ringover on their The Staffing Ring podcast to talk about everything from: why some tech tools get used daily (while others are left to wither away in tech purgatory), to honing in on your Ideal Customer Profile, to how play the long-game when it comes to building trust and brand awareness, and beyond.Of course there are some subtle plugs for Loxo in there — but the point of this episode is really to highlight how vital workflow integration is to user adoption. Adding more tech to your stack is always going to come at a cost — and if you're not getting the most possible use out of that investment, across your entire team, it starts to raise some bigger questions. Tune into this episode if you're thinking about switching technology providers, contemplating adding more tech to your stack, or looking for ways to build a trusted brand. We cover a lot of bases, and it's a good time!Chapters:00:00 - Podcast intro02:00 - Sam takes the hot seat to talk about recruitment's biggest challenges04:03 - Round 1: Key priorities for recruiters in today's market12:50 - Round 2: How recruiters can improve business development strategies25:24 - Round 3: Technology's impact on leadership in recruitment31:03 - Round 4: A personal Q&A with Sam38:00 - Innovations and opportunities shaping the future of recruitment41:10 - Sam's parting thoughts on recruitment successExplore all our episodes and catch the full video experience at loxo.co/podcastBecoming a Hiring Machine is brought to you by Loxo. To discover more about us, just visit loxo.co

The Direct Farm Podcast
Creating your Ideal Customer Profile for Farm Retail Buyers

The Direct Farm Podcast

Play Episode Listen Later Dec 2, 2024 22:32


In this week's episode, James and Kevin discuss how Farms can build their ideal Farm retail customer profiles to target marketing and products to Buyers in their community. Learn the steps to creating Buyer personas and building a Farm brand that attracts sales.For more Farm resources, visit: https://www.barn2door.com/resources

One Knight in Product
Solving the Growth Equation to Derive Product/Market Fit (with Andy Budd, Author "The Growth Equation")

One Knight in Product

Play Episode Listen Later Nov 2, 2024 62:14


Andy Budd is a designer-turned-venture partner who founded one of the UK's first UX agencies before pivoting to help early-stage startup founders make good product decisions and get to product/market fit. He's recently released "The Growth Equation", a book that distils some of the common themes he sees across early-stage companies and aims to give them the best chance of success. We spoke all about the themes from the book, as well as where product management fits into the early-stage equation. Episode highlights: 1. The Growth Equation is made up of a combination of factors that both drive and drag growth efforts Driving factors include audience size, audience motivation, speed of value delivery, stickiness and virality. Dragging factors include friction and competitive pressure. There's no specific solution to the Growth Equation, it's about optimising the factors to deliver startup success. 2. Most founders massively overestimate the scale of their MVP, and it could kill their company What founders think is "minimal" often isn't. Startups burn months and months on what they think is a minimal solution, but it rarely is. There are stories of startups spending 18 months getting their first version out, getting excited, seeing no traction, and then repeating the doom loop. It's important to get stuff out there and into people's hands quickly to see if you can get traction rather than get stuck building things that no one wants. 3. Targeting sophisticated ICPs too early is a death trap Early-stage founders often aim to attack a broad Ideal Customer Profile, believing that it gives them the best chance of getting traction. They make the mistake of tackling sophisticated, mature customers with a never-ending list of "yes, but also..." requests. It's important for early founders to target beach-head customers so you can land and expand. You also need to ensure that you can respond and adapt your early ICP based on real-world feedback. 4. Founders might not enjoy things like Sales or Marketing, but they've got to do what's right for the company Being a startup founder means you get to do things you love, like building a product, but you're also responsible for getting it to market. Early sales efforts must be led by the founders; it's a mistake to hire experienced salespeople too soon and expecting them to build your GTM playbook, and external SDR agencies are not going to get your target customers excited about your vision. 5. In early-stage companies, the product manager is generally a project manager and has to bide their time It's a common problem: A startup founder is encouraged to hire a product manager, but they're still too close to the vision to want someone to join and start challenging everything. They just need to get the ideas out of their head and into the world. "Proper" product management can come later, developed over time, rather than arguing the toss upfront and never getting anywhere. Buy "The Growth Equation" "The Growth Equation is your roadmap to early-stage growth, designed specifically for founders navigating the toughest part of the journey: from zero to one. Finding your first customers, figuring out your go-to-market strategy, and scaling your revenue can feel overwhelming when you're up against limited resources and conflicting advice. That's why this book provides clear, actionable steps to help you break through those barriers and take your startup to its first $1M in revenue and beyond." Check it out on Amazon or the book's website. Contact Andy You can catch up with Andy on LinkedIn. You can also check his website. Related episodes you should like: Moving Beyond Founder-Led Product Development & Setting PMs up for Success (Jennifer Yang-Wong, VP of Product @ Contrary) Nailing your Product/Market Fit Strategy by Focusing on the Mission Critical (Maja Voje, Growth Strategy Expert & Author "Go-To-Market Strategist") The Big Pivot to Reinvent Product Management (Yana Welinder, Founder & CEO @ Kraftful) Building Great Companies through Community-Led Growth (Lloyed Lobo, Author "From Grassroots to Greatness") Nailing your Brand Marketing by Embracing your Zone of Genius (Orly Zeewy, Brand Strategy Consultant & Author "Ready, Launch, Brand") Helping Superhero Startup Founders Stay Away from their Kryptonite (Richard Blundell, Founder @ Vencha & Co-author "The Go To Market Handbook for B2B SaaS Leaders") Upping Your Odds of BEATING the LinkedIn Algorithm (Ivana Todorovic, CEO @ AuthoredUp) Jeremy Kirouac's Hot Take - Founders Need Product Management Training (Jeremy Kirouac, Fractional Product Leader)

Run The Numbers
Monetizing Community Engagement: The Business of Fitness with Strava CFO Lily Yang

Run The Numbers

Play Episode Listen Later Oct 28, 2024 51:13


In this episode, CJ Gustafson interviews Lily Yang, CFO of Strava, to delve into the company's business model, growth strategies, and the role of community engagement in driving user retention. They discuss how Strava's business model has evolved as they've moved into diverse activities, demographics, and countries. Lily sheds light on Strava's growing revenue streams and the impact of brand partnerships in boosting both reach and revenue. She provides insight into the importance of retention for subscription-based B2C businesses, revealing how Strava forecasts for a consumer base marked by variable activity and seasonality. They talk about the conversion rate from free to paid, Strava's strategy to stay competitive in a crowded digital fitness market, and what's next for the company. Finally, Lily shares career insights, recounting challenges as a minority in finance, pivotal career-shaping moments, and valuable advice for aspiring finance professionals.If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a customized KPI checklist.—SPONSORS:Leapfin is accounting automation software that automatically prepares and posts reliable journal entries. High-growth businesses like Reddit, Canva, and Seat Geek choose Leapfin to eliminate manual tasks, accelerate month-end close, and enable accounting leaders to provide faster insights to help their companies grow. To automatically standardize your revenue data with measurable business impact, check out leapfin.com today. Mercury is the fintech ambitious companies use for banking and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 100K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. Learn more at mercury.com.Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.NetSuite provides financial software for all your business needs. More than 40,000 companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅, head to NetSuite https://netsuite.com/metrics and get the CFO's Guide to AI and Machine Learning. Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.

The Logistics of Logistics Podcast
The Revenue Engine with Kara Smith Brown

The Logistics of Logistics Podcast

Play Episode Listen Later Oct 15, 2024 59:31


Kara Brown and Joe Lynch discuss the revenue engine. Kara is the Founder and CRO of LeadCoverage, the premier B2B marketing and PR firm dedicated to helping logistics companies increase lead generation through targeted marketing strategies and media coverage. About Kara Brown A prominent thought leader in B2B go-to-market strategy, Kara Smith Brown is CEO of LeadCoverage, the pioneering consultancy transforming approaches to PR, demand generation and marketing across the supply chain, heavy industrial, and tech sectors. Her successful corporate career started at Echo Global Logistics where she played a key role in its ascent to a market leader and celebrated IPO in 2009. In 2017 Kara leveraged her prior corporate experience to launch LeadCoverage, a strategy consultancy addressing all elements of the B2B sales conversion cycle for supply chain companies. Today LeadCoverage is an Inc. 5000 company and continues to grow. Kara's new book "The Revenue Engine" offers readers a guide to effective revenue-generating strategies. The book goes beyond theoretical concepts and serves as a playbook for crafting data-driven go-to-market strategies. These principles mirror the philosophy Kara has embodied and advocated throughout her career. Kara's achievements extend beyond her corporate success. She is an advocate for diverse emerging leaders. She has been named a “Top Women in Marketing” by PR Daily and her influence shapes future entrepreneurs through her many advisory roles as well as board membership in the Entrepreneur's Organization Atlanta chapter and LaunchPad2x. She is an Ironman triathlete and lives in Atlanta with her husband and two girls. About LeadCoverage LeadCoverage is the premier supply chain go-to-market consulting group, dedicated to driving revenue growth for their clients. Company specializes in crafting GTM strategies that are grounded in data-backed insights and sophisticated mathematical models. Their proven expertise transforms businesses into market leaders, ensuring they stay ahead of the competition and achieve sustained success. LeadCoverage's headquarters is located in the beautiful Coda building in Midtown Atlanta, adjacent to the Georgia Tech campus. This particular corridor — "Supply Chain Square” — also includes cloud warehousing company Stord, supply chain intelligence company Verusen, as well as the Georgia Tech Supply Chain & Logistics Institute. For more information about LeadCoverage and its suite of supply chain, manufacturing, andlogistics-focused marketing, public relations, and analyst  relations services, please visit LeadCoverage's website. The Revenue Engine: Fueling a B2B High Octane Pipeline by Kara Smith Brown Unlock the secrets to B2B go-to-market success with Kara Smith Brown's transformative book, The Revenue Engine. This is your roadmap to building a powerful revenue engine: Share Good News: Build relationships and keep conversations alive with compelling stories and data insights. Track Interest: Identify opportunities and guide prospects through your pipeline effectively. Follow Up Consistently: Convert leads into loyal customers with proactive engagement. Packed with real-world case studies and actionable strategies, this playbook is essential for both seasoned professionals and newcomers. CEOs and leadership teams will gain insights on leveraging data and measuring success through pipeline volume, velocity, and value―empowering informed decisions. Say goodbye to random acts of marketing and embrace a structured approach that delivers measurable results and secures your place at the executive table. Elevate your marketing game and drive your business forward! Kara has written a book titled "The Revenue Engine: Fueling a B2B High Octane Pipeline." Pre-order Kara's book on Amazon here: https://a.co/d/geq5TDn To receive a free book, fill out this form and Kara will send you one in the mail: The Revenue Engine | Kara Smith Brown Key Takeaways: The Revenue Engine Kara Smith Brown and Joe Lynch discuss Kara's new book "The Revenue Engine: Fueling a B2B High Octane Pipeline" and some of the strategies outlined in the book including: Ideal customer profile Executive thought leadership Intent data tools Sales partnerships LeadCoverage is the premier logistics and supply chain go-to-market consulting group, dedicated to driving revenue growth for their clients. Below are the services and results LeadCoverage clients receive: Marketing Automation Streamlined Processes: Automate repetitive tasks to save time and reduce errors. Targeted Campaigns: Reach your ideal audience with personalized messages. Data-Driven Insights: Gain valuable insights into your marketing efforts. Revenue Operations Aligned Teams: Create a cohesive approach across sales, marketing, and customer service. Optimized Processes: Streamline your revenue generation process for maximum efficiency. Data-Driven Decision Making: Make informed decisions based on real-time data. Public Relations Measurable ROI: Track the tangible results of your PR efforts. Thought Leadership: Establish your brand as an industry expert. Media Relations: Secure high-quality media placements to increase visibility. Paid Media Ads Targeted Reach: Connect with your ideal customers on the platforms they use. Measurable Results: Track the performance of your campaigns and optimize for better outcomes. Brand Awareness: Increase your brand's visibility and reach a wider audience. Timestamps (00:00:02) The Revenue Engine (00:00:21) Introducing Kara Smith Brown (00:01:32) Ideal Customer Profile (00:02:18) Account-Based Marketing and Intent Data (00:05:50) Go-to-Market vs Marketing (00:10:49) The Revenue Engine Book (00:12:44) Kara Wagner's Background (00:16:28) Global Clients and ODW Logistics (00:19:21) Thought Leadership Strategy (00:25:43) HubSpot Diamond Shop (00:27:31) Writing "The Revenue Engine" Book (00:32:41) Book Release Date and Data-Driven Go-to-Market (00:36:47) Intent Data Tools (00:42:07) Partnership Strategy (00:45:38) Ideal Customer Profile Focus (00:48:46) Three Go-to-Market Strategies Recap (00:49:50) Measuring Success with Volume, Velocity, and Value (00:53:25) Intent Data in Supply Chain (00:59:00) Podcast Outro Learn More About The Revenue Engine Kara Brown | LinkedIn LeadCoverage | LinkedIn LeadCoverage Lead Gen for Logistics with Kara Brown | The Logistics of Logistics LeadCoverage Ranks on Inc. 5000 List for Third Consecutive The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube  

The Ecomcrew Ecommerce Podcast
E572: Is Off-Amazon Advertising Worth It?

The Ecomcrew Ecommerce Podcast

Play Episode Listen Later Oct 14, 2024 31:01


Julian Timings from Autron.ai discusses if old Amazon PPC strategies still work in 2024, how video advertising is still profitable, and whether off-Amazon advertising is still worth it. He shares some of the trends that he's seeing in Autron about optimizing campaigns, the average TACOs, and how Autron works to provide PPC management to those without budget, time or expertise. The Big Takeaways of Today's Episode Amazon ad costs have been increasing significantly. Video advertising can be a great ROI for sellers, especially if the creative aspect is locked down. Off-Amazon advertising isn't very profitable - the general trend is that after some time, it isn't worth it. TACoS between 10-15% is more of an exception than a rule. PPC influences organic rankings somewhat because Amazon rewards sales velocity. Episode Timestamps 00:00 - Introduction to E-commerce and PPC Strategies 01:58 - Julian's Background and How He Transitioned to Amazon 03:21 - Emerging Trends in Amazon PPC 04:41 - The Importance of Video Advertising 06:58 - Off-Amazon Advertising Insights 09:47 - Identifying New Sales Opportunities for Growth 11:30 - Optimizing Campaign Goals with Autron 13:29 - Campaign Structure and Management Strategies 16:48 - Long-Tail Keywords and Campaign Optimization 18:33 - Targeting Strategies and Keyword Management 19:54 - Understanding TACOS and Profitability 21:47 - The Influence of Advertising on Organic Rankings 23:10 - Autron's Unique Approach to PPC Management 25:58 - Future of AI in Advertising 27:48 - Pricing Model and Customer Alignment 29:11 - Ideal Customer Profile for Autron As always, if you have any questions or anything that you need help with, reach out to us at support@ecomcrew.com if you're interested.  Don't forget to leave us a review on iTunes if you enjoy our content. If you have any questions, send us an email at support@ecomcrew.com. We'd love to help you in any way we can.  Thanks for listening!

Stop the Sales Drop Podcast with Kristina Jaramillo and Eric Gruber
Jonathan Spier on Getting the Ideal Customer Profile (ICP) Right

Stop the Sales Drop Podcast with Kristina Jaramillo and Eric Gruber

Play Episode Listen Later Oct 7, 2024 53:07


Send us a textWhen you hit the core with the right content and messaging, that's when you'll see win rates jump, deal sizes go higher and the greatest lifetime value increases from your future and existing customers. But most GTM teams do not have a clear understanding of who their core is and why. Most ICPs suck as GTM teams do not dig deep enough so that the ICP is predictive of the accounts that will most likely move forward and deliver the greatest revenue growth. As a result, GTM teams are always guessing who to talk to next.In this ABM Done Right Podcast episode, Jonathan Spier (CEO of Rev Inc) discusses with Eric Gruber (CEO of Personal ABM) how to get the ICP right.  

Integrate & Ignite Podcast
Strategies to Optimize Your RevOps Teams with Jeff Marcoux

Integrate & Ignite Podcast

Play Episode Listen Later Oct 1, 2024 50:23


Transform 'garbage' leads into gold while meeting your revenue goals with precision. In this episode, you'll learn how to seamlessly align your sales and marketing teams through a flawless Ideal Customer Profile and smart opportunity grading. Plus, we share tips on crafting personalized follow-up emails that will delight your prospects. And don't forget! You can crush your marketing strategy with just a few minutes a week by signing up for the StrategyCast Newsletter. You'll receive weekly bursts of marketing tips, clips, resources, and a whole lot more. Visit https://strategycast.com/ for more details.==Let's Break It Down==05:39 Rev ops concept debated, crucial for organizations.09:33 Early feedback helps adjust and holds accountable.10:24 Incomplete data led to ineffective sales strategy.15:04 Reddit uses business intelligence for data efficiency.17:11 Data science team's struggle with data wrangling.20:29 Deals stuck, campaign targeted security teams, shortened cycle.26:19 Mitigating fear in marketing and sales process.29:15 Effective marketing means using targeted messaging consistently.31:10 Behavioral side vs. people-first side in decisions.35:50 Boardrooms stuck in old MQL world methods.37:11 Marketers shift focus to qualified accounts and multithreading.43:28 Most people miss opportunity in prompt engineering.46:09 Evaluate seller meeting, identify bias, avoid finger-pointing culture.==Where You Can Find Us==Website: https://strategycast.com/Instagram: https://www.instagram.com/strategy_cast/Facebook: https://www.facebook.com/strategycast==Leave a Review==Hey there, StrategyCast fans!If you've found our tips and tricks on marketing strategies helpful in growing your business, we'd be thrilled if you could take a moment to leave us a review on Apple Podcasts. Your feedback not only supports us but also helps others discover how they can elevate their business game!

The School for Humanity
#107 "Enhancing Employee Experiences with Thom Robbins”

The School for Humanity

Play Episode Listen Later Sep 23, 2024 42:28


“At the end of the day, it's about making that employee experience as great as we can.” -Thom Robbins   Thom Robbins is the Director of Marketing for PeopleReign, a SaaS platform that automates IT and HR employee service and reduces call volume by 65%. Thom is a Sales and Marketing guru. He has been working with many startups over the past 10 years, helping them grow their marketing department and sales team. He loves mentoring and would be a great mentor to any digital marketer looking to grow or build a digital program in a B2B startup or any sales executive looking to grow their sales team. In this interview, Thom discusses marketing strategies, AI in the workplace, and building thought leadership.   Website: https://peoplereign.io/ LinkedIn: https://www.linkedin.com/in/thomrobbins/

The NTM Growth Marketing Podcast
#107 "Enhancing Employee Experiences with Thom Robbins”

The NTM Growth Marketing Podcast

Play Episode Listen Later Sep 23, 2024 42:28


“At the end of the day, it's about making that employee experience as great as we can.” -Thom Robbins   Thom Robbins is the Director of Marketing for PeopleReign, a SaaS platform that automates IT and HR employee service and reduces call volume by 65%. Thom is a Sales and Marketing guru. He has been working with many startups over the past 10 years, helping them grow their marketing department and sales team. He loves mentoring and would be a great mentor to any digital marketer looking to grow or build a digital program in a B2B startup or any sales executive looking to grow their sales team. In this interview, Thom discusses marketing strategies, AI in the workplace, and building thought leadership.   Website: https://peoplereign.io/ LinkedIn: https://www.linkedin.com/in/thomrobbins/

Investor Connect Podcast
Startup Funding Espresso – Identify the Ideal Customer Profile

Investor Connect Podcast

Play Episode Listen Later Sep 18, 2024 2:02


Identify the Ideal Customer Profile Hello, this is Hall T. Martin with the Startup Funding Espresso -- your daily shot of startup funding and investing. In researching a market it's important to identify the ideal customer profile. The ideal customer is the one who is best suited to buy your product or service. A startup should focus on finding and selling to ideal customers instead of selling to anyone. Here are the steps to identify your ideal customer profile: Review your customers to identify the characteristics of the best ones. List out their characteristics including: What problem are they solving? What size budget do they have to solve the problem? What else do they bring such as education, experience, or training? What position do they hold in their company? Interview ideal customer candidates for the following: What do they read? Where do they hang out? What are their overall goals? What attracts them to events, content, or networks? What do they not want? What networks do they join? What other activities do they engage in? Combine the answers into an ideal customer profile that you can use for your sales and marketing activities.   Thank you for joining us for the Startup Funding Espresso where we help startups and investors connect for funding. Let's go startup something today. _______________________________________________________ For more episodes from Investor Connect, please visit the site at:   Check out our other podcasts here:   For Investors check out:   For Startups check out:   For eGuides check out:   For upcoming Events, check out    For Feedback please contact info@tencapital.group    Please , share, and leave a review. Music courtesy of .

Remarkable Marketing Podcast
How Founders Can Leverage Personal Branding to Scale Their Company to $10 Million+

Remarkable Marketing Podcast

Play Episode Listen Later Sep 15, 2024 31:04 Transcription Available


Discover how Brian Smith, the visionary founder of Strategy Ladders, turned the adversity of losing all his clients during the COVID-19 pandemic into a golden opportunity. By harnessing the power of his personal brand, Brian built a thriving consulting business with over 40 consultants to $10 Million in annual revenue using personal branding. This episode is packed with insights, including how Brian overcame his fear of posting on LinkedIn, stayed authentic, and distinguished himself by challenging misleading influencers. Learn the art of attracting high-ticket clients through storytelling and consistently sharing valuable business insights.We then explore the intricacies of building personal brand loyalty within a service-based consultancy. Brian shares his experiences on the potential pitfalls of a business overly reliant on a single individual and the importance of cultivating a team-oriented culture. Discover how nurturing personal brands for everyone on your team can foster loyalty and enhance retention, all while maintaining strong leadership to ensure a cohesive and supportive work environment. This discussion sheds light on the nuances of running a consultancy without paid advertising, emphasizing organic growth strategies through platforms like LinkedIn.Finally, we delve into the critical role of LinkedIn in amplifying business success, especially for companies with revenues under $25 million. Brian underscores the importance of personally managing your LinkedIn presence to refine your Ideal Customer Profile and Unique Selling Proposition. We discuss actionable strategies for creating engaging content, the effectiveness of controversial topics to attract mature clients, and the necessity of being personable and visible to potential clients. This episode is a must-listen for anyone looking to master personal branding for business growth and long-term success.Send us a Text Message, give feedback on the episode, suggest a guest or topic Visit the Remarkable Marketing Podcast website to see all our episodes.Visit the Remarkable Marketing Podcast on YouTube Remarkable Marketing Podcast Highlights on InstagramEric Eden on LinkedIn

The Kula Ring
Defining Your Ideal Customer Profile and Finding Your Target Accounts

The Kula Ring

Play Episode Listen Later Sep 10, 2024 35:36


Defining an ideal customer and sourcing a target account list to match should be easy, but it isn't. On this episode of The Kula Ring, Jeff and Carman discuss how to craft an ideal customer profile (ICP), identify tools that can help, and warn about pitfalls along the way.

Next-Gen GTM
Kristan Servidad: Sales for the Modern Era

Next-Gen GTM

Play Episode Listen Later Sep 9, 2024 14:43


In this episode of Next-Gen GTM, Josh Ellars chats with Kristan Servidad from SalesSubs about her journey in sales and the innovative solutions her company offers. Kristan shares insights into her career from starting in retail sales to launching SalesSubs, a service designed to streamline and enhance outbound sales efforts.Key Takeaways:Early Career and Experience: Kristan began her career at 19 with a retail startup, moving through various sales roles and gaining substantial experience in sales leadership and B2B SaaS tech. Her early exposure to sales and startups shaped her understanding of value propositions and customer engagement.SalesSubs Origin: Kristan founded SalesSubs to address the pain points she experienced in scaling sales operations. She identified challenges with traditional outsourcing methods, such as inflexible contracts and inexperienced reps, and aimed to create a more adaptable and efficient solution.Flexibility in SalesSubs: The core value of SalesSubs is its flexibility. Unlike traditional services, SalesSubs offers rapid ramp-up times and no long-term contracts, making it ideal for startups and high-growth companies that need immediate, scalable outbound activities.SalesSubs Offering: SalesSubs provides a monthly SaaS service for outbound sales, including targeted email and LinkedIn campaigns tailored to a client's ideal customer profile (ICP). Kristan emphasizes the importance of high-quality, customized messaging to engage decision-makers effectively.Outbound Sales Tips: Kristan advises focusing on crafting engaging subject lines and clear value propositions. She stresses the importance of understanding the ICP's pain points and keeping communication concise to improve open rates and engagement.Getting Started with SalesSubs: Companies interested in SalesSubs can explore various plans on their website, which offer different levels of outbound campaigns. Kristan is available for consultations through the website or LinkedIn to discuss how SalesSubs can support their sales needs.Ideal Customers: SalesSubs targets companies needing to scale outbound efforts without internal resource constraints. This includes SaaS companies, consulting firms, and pre-launch products, with a focus on those looking for flexible and efficient sales solutions.Chapter Time Stamps:[00:00] Introduction to Kristan and SalesSubs[00:27] Kristan's Background and Career Path[01:08] The Motivation Behind Launching SalesSubs[03:42] The Importance of Flexibility in SalesSubs[06:21] Overview of SalesSubs Services and Offerings[08:46] Tips for Effective Outbound Sales[11:39] How to Get Started with SalesSubs[12:53] Ideal Customer Profile for SalesSubs________Create content buyers love, capture high-intent leads, and uncover the truth behind your buyers and pipeline. Check it all out at opengtm.ai and opencontent.ai.

Rockstar CMO FM
The Building a Real ICP and Signal and Noise over a Cocktail Episode

Rockstar CMO FM

Play Episode Listen Later Aug 31, 2024 60:01


In the Marketing Studio this week, Jeff Clark and Ian Truscott follow their 5 f'in' steps for building an Ideal Customer Profile, using an example of a clean-tech consulting business. They run through the following steps: Understand the target Industry, category, or sector Define the firmographics - things like company size and revenue Research the business goals and needs Discover how they solve the problem today Learn how they will buy our product or service Ian then joins Robert Rose, the Chief Troublemaker at The Content Advisory, in the Rockstar CMO virtual bar to discuss signal and noise, and an astonishing story of a company that is really cranking the handle on AI-generated content.    Enjoy! — The people: Ian Truscott on LinkedIn  Jeff Clark on LinkedIn Robert Rose on LinkedIn and Threads Mentioned in this week's episode: Tune in to your ICP - by Jeff Clark How to Rise Above Content Noise by Robert Rose Robert's firm: The Content Advisory Robert's podcast – This Old Marketing Rockstar CMO: Monday Mojo - our monthly LinkedIn Newsletter The Beat Newsletter that we send every Sunday Rockstar CMO on the web, Twitter, and LinkedIn Previous episodes and all the show notes: Rockstar CMO FM. Track List: Piano Music is by Johnny Easton, shared under a Creative Commons license We'll be right back by Stienski & Mass Media on YouTube Be the One by Dua Lipa on Spotify Listen on Apple, Amazon, Spotify, or wherever you get your podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices

CHURN.FM
E259 | Identifying Your Ideal Customer Profile: A Data-Driven Approach with Goodfit's CEO Harrison Rose

CHURN.FM

Play Episode Listen Later Aug 21, 2024 44:07


Today on the show we have Harrison Rose, CEO and Co-founder of GoodFit.In this episode, Harrison shares his journey from founding Paddle, a revenue delivery platform for B2B SaaS, to starting GoodFit, a company that helps businesses identify the right customers at the right time with the right message.We dive deep into the importance of identifying your Ideal Customer Profile (ICP) and how data-driven approaches can refine this process. Harrison discusses the key factors to consider when defining your ICP, how to leverage data to prioritize the best-fit customers, and the impact of these strategies on churn and retention.Mentioned ResourcesGoodFit PaddleGartner ChatGPTBuiltWithAlipayRahul Vohra    ShowCodeDavid Darmanin  HotjarSegmentDrift   Bose Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.Course: How to find your Ideal Customer Profile 'ICP' in B2B SaaS

In-Ear Insights from Trust Insights
In-Ear Insights: Product Market Fit and the Ideal Customer Profile

In-Ear Insights from Trust Insights

Play Episode Listen Later Aug 21, 2024


In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how to use the power of Ideal Customer Profiles (ICPs) to achieve product market fit and accelerate your marketing success. You’ll learn practical strategies for leveraging ICPs to validate your product ideas, ensuring you are building solutions your target audience truly [...]Read More... from In-Ear Insights: Product Market Fit and the Ideal Customer Profile

Women in B2B Marketing
74: How Well Do We Really Know Our Ideal Customer Profile (ICP)? - with Talya Heller, Competitive Positioning Advisor and Founder at Down to a T

Women in B2B Marketing

Play Episode Listen Later Aug 14, 2024 42:57


In this episode of "Women in B2B Marketing," host Jane Serra speaks with Talya Heller, a competitive positioning advisor and founder of Down to a T. Talya shares her career journey from industrial engineering to product marketing, emphasizing the importance of networking, especially after relocating to a new country. She provides insights into competitive positioning, discussing its strategic significance for both new and established companies. The episode highlights the value of embracing new opportunities, investing in personal development, and celebrating career milestones.Jane and Talya discuss:Career transitions from industrial engineering to product marketing.The significance of networking in career development, especially after relocating.The role of personal development in achieving long-term career success.Insights into competitive positioning for both new and established companies.The importance of defining and regularly updating the Ideal Customer Profile (ICP).Strategies for gathering insights to refine the ICP.The relationship and overlap between product management and product marketing.The evolving use of LinkedIn for professional networking and knowledge sharing.Embracing discomfort and taking risks as a pathway to growth.Celebrating career milestones and achievements within the B2B marketing community.Key Links:Guest: Talya Heller - https://www.linkedin.com/in/talyahellermba18/Host: Jane Serra - https://www.linkedin.com/in/janeserra/

The Customer Success Playbook
Customer Success Playbook Podcast Season 2 Episode 26 - Kevin Maufer - Ideal Customer Profile

The Customer Success Playbook

Play Episode Listen Later Aug 6, 2024 28:55 Transcription Available


Send us a Text Message.In this insightful episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger welcome Kevin Maufer, Principal Consultant and Fractional Leader at CX Services. With over 25 years of experience in customer-facing roles, Kevin shares his expertise on the critical importance of defining and aligning on an Ideal Customer Profile (ICP). This episode dives into the strategies for identifying and targeting the right customers to drive growth, enhance customer experiences, and ensure sustainable success. Tune in to discover practical tips and learn how a well-defined ICP can transform your customer success efforts.Detailed Analysis:Key Points and Themes:Introduction to ICP:Kevin Maufer defines the Ideal Customer Profile (ICP) as the foundation for targeting customers who will benefit most from a company's products and services.Emphasizes the importance of aligning ICP with business goals to drive growth and expansion.Key Factors in Developing ICP:Discusses criteria such as company size, annual revenue, number of employees, and industry focus.Highlights the significance of understanding customer goals, objectives, and cultural fit.Challenges of Not Having an ICP:Explores the pitfalls of misalignment between sales, marketing, and customer success teams.Describes the consequences of inconsistent customer experiences and the potential for increased churn.Collaborative Approach:Advocates for involving sales, marketing, customer success, and product teams in the ICP development process.Stresses the need for ongoing collaboration and alignment to ensure the ICP remains relevant and effective.Benefits of a Well-Defined ICP:Improved lead conversion rates and revenue growth.Enhanced customer experience through consistent and targeted support.The ability to build specialized expertise within the team, leading to better customer interactions and satisfaction.Practical Advice for CS Leaders:Offers guidance on making a compelling case for change within an organization.Suggests starting with marketing leaders to gain initial buy-in and expand collaboration to sales and product teams.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Building Elite Sales Teams
BEST Snippet - Ramp Faster: The Blueprint for Successful Sales Onboarding

Building Elite Sales Teams

Play Episode Listen Later Aug 2, 2024 10:56 Transcription Available


SummaryLucas Price and Taylor Corr dive into building effective seller onboarding programs at Quantcast, a next-generation demand-side platform (DSP). Taylor, with seven years of sales leadership experience, shares insights on developing concrete and structured onboarding processes, emphasizing the importance of clear benchmarks and real-world sales action from day one. They discuss ideal customer profiles, the significance of understanding sales cycles, and data-driven strategies to expedite rep ramp-up time. Join the conversation to learn how to set new reps on the fast track to success. Find Taylor Corr on LinkedIn for more insights.Take Aways Structured Onboarding Programs: Taylor emphasizes the necessity of a specific and concrete onboarding program with clear, standardized benchmarks for new hires, which removes guesswork and facilitates a smoother ramp-up period.Importance of ICP and Personas: Understanding the Ideal Customer Profile and the Personas marketers target is foundational for new reps. This knowledge allows them to craft relevant messages and navigate sales conversations effectively.Bias to Action: Taylor advocates for a proactive approach where new reps are encouraged to engage in sales activities early on, even if it means stepping out of their comfort zone. Real-life pitches and outbound activities provide invaluable learning experiences.Data-Driven Benchmarks: Building benchmarks based on sales cycle data and close rates ensures that onboarding programs are not only structured but also tailored to set reps up for success from the start.Continuous Learning and Adaptation: An effective onboarding program evolves over time, with continuous adjustments based on collective data and rep feedback to maintain relevance and effectiveness.Learn More: https://www.yardstick.team/Connect with Lucas Price: linkedin.com/in/lucasprice1Subscribe to our YouTube Channel: https://youtube.com/playlist?list=PLR0BMWoMgPMcHJ4yLLSUhbuafMmdhJTSy&si=tzQz7NFvDdT8Kj8QConnect with Dr. Jim: linkedin.com/in/drjimkFull Episode: https://bit.ly/46GFN7VMentioned in this episode:BEST Snippet Outro BEST Snippet Intro

Startup Hustle
Startup Positioning

Startup Hustle

Play Episode Listen Later Aug 1, 2024 32:33


In this episode, Matt Watson interviews Dale Walden, the founder of Njord & Co, a SaaS B2B marketing company. They discuss the importance of positioning in marketing and how it can help companies focus on their target audience. Dale shares his experiences in the B2C and B2B worlds and emphasizes the need for founders to niche down and focus on a specific customer profile. They also discuss the challenges of transitioning from a founder to a leader and the importance of building a talented team. Dale provides insights into pricing strategies and the differences between selling to SMBs and enterprises. Takeaways Positioning is crucial for companies to focus on their target audience and effectively communicate their value proposition. Niche down and focus on a specific customer profile to make your marketing more relevant and effective. Transitioning from a founder to a leader requires delegation and building a talented team. Consider the size of the organization you're targeting when determining your pricing strategy. Selling to SMBs and enterprises requires different approaches and considerations. Find Startup Hustle Everywhere:https://gigb.co/l/YEh5This episode is sponsored by Full Scale:https://fullscale.io/Find out more about Njord & Co here:https://www.njordconsult.com/ Learn more about Dale Walden here:https://www.linkedin.com/in/dalewalden/ Sign up for the Startup Hustle newsletter:https://newsletter.startuphustle.xyz/ Sound Bites "Positioning is difficult to define, but you know it when you see it." "Make your pitch and proposition relevant to your customer's identity or aspirations." "Transitioning from a ruthless dictator mindset to a collaborative leader is crucial for scaling a business." Chapters 00:00 Introduction and Overview 03:01 Entrepreneurial Journey and Lessons Learned 05:30 Identifying Common Challenges in SaaS Businesses 08:18 Niche Down and Focus on Ideal Customer Profile 11:18 Creating Relevance and Emotional Connection with Customers 13:15 The Benefits of Focusing on a Local Market 14:13 Defining Good Positioning 15:30 Key Questions to Answer in Positioning 16:24 Differentiating Value and Making the Proposition Relevant 19:07 The Challenges of Psychological Positioning for Technical Founders 20:04 Quantifying Differentiated Value for Enterprise Customers 21:11 The Challenges of Unfair Advantage Perception 22:06 Transitioning from Founder to Leader 23:21 The Importance of Delegation and Collaboration 25:18 The Challenges of Letting Go of Control 27:20 The Importance of Talent and Building a Great Team 28:31 The Top Three Mistakes in Positioning 29:24 The Importance of Targeting the Right Market SizeSee omnystudio.com/listener for privacy information.

The Startup Help Desk
How to Break Out of a Slump and Find Growth Again

The Startup Help Desk

Play Episode Listen Later Jul 29, 2024 22:10 Transcription Available


In this episode we answer questions about growth. Specifically, what do you do if your growth has stalled? How do you find a new growth engine? We are here to help! In this episode we answer questions including:How do I break out of a flat sales slump?How do I avoid spending all my time fighting with competitors for deals?How do I stand out in a crowded market?All of these questions were submitted by listeners just like you. You can submit questions for us to answer on our website TheStartupHelpdesk.com or on X/Twitter @thestartuphd - we'd love to hear from you!Your hosts:Sean Byrnes: General Partner, Near Horizon www.nearhorizon.vcAsh Rust: Managing Partner, Sterling Road www.sterlingroad.comNic Meliones: CEO, Navi www.heynavi.comReminder: this is not legal advice or investment advice. Q1: How do I break out of a flat sales slump?Start by reviewing some of your growth fundamentals to make sure your key pillars are in a good spot. Your ICP: do you know your Ideal Customer Profile, and do you have evidence that this customer category has demand for a solution? Proof: do you have proof that your product is generating great value for customers (and have you created assets based on that proof)? Referrals: are you making it easy to get referrals? Make sure these pillars are in a healthy spot first.Then, investigate which growth levers need more attention. Your sales funnel is one such lever that is critical to this process. Conduct a sales funnel analysis:- Are we doing enough initial calls or getting enough signups?- Are enough people getting excited or engaged when they see the product? 10-20% is a good baseline.- Are enough people becoming paying customers after they try it out? Converting 30% of trials is a good baseline.- Look for the chokepoints: where are the easiest places to improve?Q2: How do I avoid spending all my time fighting with competitors for deals?Listen to your customers. It's likely both products fail in some way for the customer. You may be able to find an opportunity to differentiate that value you provide by addressing this unmet need. Furthermore, you may unearth a subset of customers whose needs are going unmet. Don't be afraid to take a risk and test new ideas and features.Much of this is a function of changing how you – as the founder – frame the strategy. Spend less time talking about the competitor and more time talking about how the world should look. Seeking parity is what turned Blackberry from a global force in cellphones into what it is today. You want to build an iPhone, and that's not going to come from matching the competition.Consider how you can change the game through radical product changes, radical pricing changes, and radical strategic moves.Another avenue to consider: this can be a great opportunity for a merger! There are many notable examples (include Sean with Flurry) where two high growth startups merge, with one brand leading the charge moving forward.Q3: How do I stand out in a crowded market?You never win by playing the same game as everyone else. Look at where the market is going and try to get there first. Understand the pain better and find a new way to fix it. Find a new crowd!A common mistake is to differentiate by highlighting the features you have compared to the competition. Instead, differentiate through storytelling – what opportunity is emerging in the world, and how can your startup be the engine that makes it possible for your customers to participate in that opportunity? That's what people care about.

The Payments Show Podcast
From Store to Door: Nextuple's Omnichannel Order Management System - with Das Pattathil

The Payments Show Podcast

Play Episode Listen Later Jul 27, 2024 33:39


In episode 99 of The Payments Show Podcast, I spoke to Das Pattathil who is the Co-Founder & Head of Product at Nextuple.Nextuple helps retailers transform their legacy Omnichannel Order Management systems using microservices.VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/99 Summary of topics discussed:(00:36) - Guest Introduction: Das and Nextuple(01:03) - Understanding Nextuple's Mission(01:42) - Challenges in Retail Fulfilment(02:12) - Importance of Accurate Delivery Promises(03:56) - Real-World Example: Early Delivery(05:08) - Impact of Precise Delivery Promises(06:12) - Microservices in Order Management(07:40) - Internal Fulfilment Challenges(09:11) - Legacy Systems vs. Microservices(12:45) - Case Study: BJ's Wholesale Club(15:07) - Ideal Customer Profile(16:30) - Retail Challenges: Self Checkouts and Returns(19:59) - Expanding Beyond Retail: B2B and Wholesale(22:42) - Nextuple's Core Philosophy and Community(24:12) - Future Trends in Retail and Fulfilment(30:05) - Conclusion and Final ThoughtsDetails:- Recorded on 18 Jul 2024- Host: Satwant Phull- Guest: Das Pattathil, Co-Founder & Head of Product, NextupleNext Steps:- Nextuple: nextuple.com | @NextupleInc

The Logistics of Logistics Podcast
The CRO Perspective: Growing FreightTech Sales with Ryan Sullivan

The Logistics of Logistics Podcast

Play Episode Listen Later Jul 3, 2024 55:31


Ryan Sullivan and Joe Lynch discuss the CRO perspective - growing freighttech sales. Ryan is the CEO and Founder of Ratchet Ventures, a fractional CRO firm specializing in the logistics and freighttech space. Summary: The CRO Perspective: Growing FreightTech Sales In this podcast, Ryan Sullivan, Founder of Ratchet Ventures and an experienced Chief Revenue Officer (CRO), shares his insights on growing sales in the freight tech and logistics industry. He discusses the importance of revenue management, transitioning from founder-led sales to a scalable process, and the three levers to increase sales: larger deals, more opportunities, and higher conversion rates. Ryan emphasizes understanding the ideal customer profile, building genuine relationships, and specializing in a specific niche to improve sales performance. He also addresses the challenges growing companies face in finding the right sales leadership and how fractional CRO services can help. Throughout the podcast, Ryan shares his unconventional journey and expertise in helping companies and individuals navigate the increasingly competitive supply chain technology industry. #FreightTechSales #RevenueGrowthStrategies #LogisticsSalesExpertise About Ryan Sullivan Ryan Sullivan is the CEO & Founder of Ratchet Ventures. With over a decade of experience in supply chain tech, Ryan partners with seed to Series B companies to revamp sales strategies, optimize pipelines, and enhance forecasting. A proven leader with success at Kuebix and Tive, he specializes in transitioning from founder-led sales to scalable processes, achieving 5-10x revenue growth. As a 2x founder, 2x corporate exit, and 3-time founding sales leader, Ryan's expertise includes channel partnerships, sales playbooks, prospecting, and CRM enablement. Passionate about innovation in logistics and transportation, he actively shares industry insights on LinkedIn and is committed to transparency and authenticity in all business interactions. Based in Boston, Ryan drives growth and innovation in the supply chain industry. About Ratchet Ventures Ratchet Ventures, led by CEO & Founder Ryan Sullivan, empowers supply chain technology leaders to scale, secure funding, and drive profitable revenue through comprehensive growth services. With over 15 years of experience, Ryan partners with seed to Series B companies to transition from founder-led sales to scalable processes, achieving significant growth. Ratchet Ventures specializes in Fractional CRO services, strategic growth planning, and go-to-market strategies. As a 2x founder, 2x corporate exit, and 3-time founding sales leader, Ryan's expertise is instrumental in navigating startup complexities and driving innovation in the supply chain sector (Ryan Sullivan ). Key Takeaways: The CRO Perspective: Growing FreightTech Sales Gain insights from a Chief Revenue Officer on growing sales in the freight tech industry. Learn about the importance of building relationships with customers. Understand the growing significance of revenue management in companies. Discover how to transition from founder-led sales to a scalable sales process. Hear about Ryan Sullivan's unconventional journey to becoming a successful tech sales leader. Learn three key levers to grow sales in freight tech and logistics companies. Understand the value of genuine expertise and personal connections in the era of AI-generated content. Timestamps (00:00:01) The CRO Perspective on Freight Tech Sales (00:00:20) Fractional CRO for Early Stage Companies (00:01:35) The Growing Importance of Revenue Management (00:04:00) Scaling Sales Beyond Founder-Led Efforts (00:08:05) Accidental Entrepreneur Discovers Supply Chain Tech (00:14:18) Three Levers to Grow Freight Tech Sales (00:16:03) Selling Larger Deals in Freight Brokerage (00:19:34) The Value of Authentic Expertise (00:22:17) Boost Sales Conversion Through Customer Understanding (00:24:32) Niching Down for Higher Conversions (00:32:34) Focusing on the Ideal Customer Profile (00:39:35) Fractional CRO: Helping Companies Overcome Growth Barriers (00:43:21) Fractional CRO: Driving Strategic Sales Growth (00:47:03) Navigating Sales Leadership Challenges in Growing Companies (00:51:48) Three Ways to Grow Freight Tech Sales (00:52:52) Navigating Supply Chain Technology and Capital Learn More About The CRO Perspective: Growing FreightTech Sales Ryan Sullivan | Linkedin Ratchet Ventures | Linkedin Ratchet Ventures The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Integrate & Ignite Podcast
A Proven, Profitable Strategy to Achieve Perfect Product Market-Fit with Tim Hillison of Founder of Entry Point 1

Integrate & Ignite Podcast

Play Episode Listen Later Jun 18, 2024 37:45


Facing challenges with market fit? You're not alone. Learn how to master each stage—problem market fit, product-market fit, and platform market fit. This episode teaches you how to define your Ideal Customer Profile, build customer-centric strategies, and ensure your product resonates. Understand the nuances of transitioning through these phases to achieve sustainable growth and market success.And don't forget! You can crush your marketing strategy with just a few minutes a week by signing up for the StrategyCast Newsletter. You'll receive weekly bursts of marketing tips, clips, resources, and a whole lot more. Visit https://strategycast.com/ for more details.==Let's Break It Down==04:43 Different definitions of product life cycle impact.07:12 Marketing should focus on market research. Understand customer needs to create demand.12:18 Maturing to product market fit for sales.14:45 Business playbook varies; critical to nail ICP.16:42 Assessing market fit with various marketing tactics.22:58 GTM Partners emphasizes efficiency and scalability in sales.24:46 Adobe exemplifies platform market fit for products.27:53 Divisional product portfolio, market fit, revenue team.30:07 Modern organizations need collaborative, sustainable marketing strategies.==Where You Can Find Us==Website: https://strategycast.com/Instagram: https://www.instagram.com/strategy_cast/Facebook: https://www.facebook.com/strategycast==Leave a Review==Hey there, StrategyCast fans!If you've found our tips and tricks on marketing strategies helpful in growing your business, we'd be thrilled if you could take a moment to leave us a review on Apple Podcasts. Your feedback not only supports us but also helps others discover how they can elevate their business game!

The Startup Junkies Podcast
379: Building Innovative Digital Products Through Strategic Partnerships with Few.io

The Startup Junkies Podcast

Play Episode Listen Later May 20, 2024 51:39


Summary On this episode of Startup Junkies, hosts Daniel Koonce and Jeff Amerine sit down with co-founders of Few.io, Arlton Lowry and Zackery Hill. Few.io is an award-winning agency helping get digital products to market faster through strategy, UX/UI, and development for web and mobile applications.  Few's goal is to have a positive impact in people's lives, including its employees, believing that if it focuses on people and quality of work, the rest will take care of itself. With Few's proven partner approach, its clients' success is also its success. From concept-to-scale, Few: Talks to Users: Discovers pain points, goals, and preferences so clients can create a product that addresses those needs in the most effective way possible. Develops a Strategy: Delivers a clear plan of action around user needs and business goals, allowing teams to work together more efficiently and effectively. Designs Solutions: Designs an intuitive and visually appealing user interface that enhances the user experience, reducing the user learning curve and increasing adoption. Builds to Scale: Allows access to experienced developers and engineers that play a pivotal role in ensuring products are functional, secure, and scalable. Ships Products: Provides the support needed to launch and scale products confidently through quality assurance, testing to branding, and go-to-market strategy. Throughout the episode, Arlton and Zack share Few's journey from a creative conference to a thriving digital agency, their approach to fostering innovation and problem-solving for their clients, and the importance of strategic risk-taking in business growth.   Show Notes (0:00) Introduction (0:38) Few.io's Origin Story (2:24) The Key to Few's Success (6:15) About Few's Culture (9:34) Few's Remote Team (14:43) Promoting Curiosity (17:36) The Impact of AI (22:40) Few's Ideal Customer Profile (27:15) Managing Risk with Startup Clients (33:52) Growing up in Arkansas (36:04) Few's Collaboration with the Arkansas Museum of Fine Arts (40:24) Advice for Beginner Developers (43:15) What's Next for Few.io (46:37) Advice to Younger Self (49:46) Closing Question   Links Daniel Koonce Jeff Amerine Startup Junkie Startup Junkie YouTube Arlton Lowry Zackery Hill Few.io

Sales Hustle
730 - Niche Down to Scale Up: Community-Led Growth, with Lloyed Lobo

Sales Hustle

Play Episode Listen Later Apr 12, 2024 12:03


Collin Mitchell and guest Lloyed Lobo delve into the world of entrepreneurship and sales. They discuss the challenges of starting a niche business, the importance of finding your ideal customer profile, and the power of building a community around your brand. Lloyd shares his journey of building Boast.ai and the strategies they used to bootstrap to 10 million ARR. The episode highlights the significance of authenticity, perseverance, and niche targeting in the entrepreneurial journey.Follow the Host:Collin Mitchell (Partner, Leadium)Our Episode Guest:Lloyed Lobo (Co-founder, Boast)Sponsored By:Leadium | The leader in outbound sales appointment setting*If you'd like to be a guest on the show or have any questions, email us at guest@salestransformation.co - Just tell us why you're reaching out and we'll contact you as soon as we can!

Sales Hustle
716 - Building a Pipeline Faster: The Key Mistakes and Strategies, with Wendy Weiss

Sales Hustle

Play Episode Listen Later Jan 23, 2024 20:46


Collin Mitchell and Wendy Weiss, founder of Salesology, discuss the art of building a sales pipeline. They emphasize the importance of targeting a specific audience and crafting messaging that resonates with that audience's problems. Wendy shares her unique approach of setting appointments before asking questions, which helps eliminate resistance and leads to more productive conversations. They also touch on the significance of delivery and authenticity in sales conversations.Follow the Host:Collin Mitchell (Partner, Leadium)Our Episode Guest:Wendy Weiss (Founder, Salesology)Sponsored By:Leadium | The leader in outbound sales appointment setting*If you'd like to be a guest on the show or have any questions, email us at guest@salestransformation.co - Just tell us why you're reaching out and we'll contact you as soon as we can!