The Art of Communication

How to be natural and be more compelling in telling your story is the speciality in the house for September Smith. Today, she will drop by to tell us how to find our own story and craft it in an engaging and memorable way to our audience. She will then talk about the value of podcasts and why we should start our own right now. We should also guest on other podcasts, September recommends, since they are great avenues to share our story.    In this Episode: [00:01 - 04:17] Opening Segment Let's get to know September Smith  Her jump from mechanical engineering to brand consultancy [04:18 - 11:51] The Foundation of Communication in a Business  The hardest story to tell is your story  How to start then?  The basis of all business communication [11:52 - 21:29] The Value of Podcasts  Why you should start your own podcast now  What you should know about podcasts The truth behind podcast guesting  [21:30 - 26:00] Getting Your Message Across   September tells us the story behind her podcast  Link below The power of getting your message across [26:01 - 33:30] A Lesson on Code-Switching The conversation that left you with the most impact Her conversation with her colleague on code-switching  What communication skill would you have wanted to learn sooner? Ability to flawlessly change from one language to another  The best communicator you know Golda Meir [33:31 - 34:57] Closing Segment Connect with September! Links below  Final words from me Tweetable Quotes: “Just because you're not the best person in the world for it, if you've got that thing that clicks with the client that needs you, that is 50% of the communication of the value of what you are bringing.” - September Smith  “Really quickly, you have to establish, ‘Okay, What's the problem that we're gonna be talking about?'” - September Smith Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  Book: https://amzn.to/3vdn55I (Building a StoryBrand) Email sseptember2007@gmail.com to connect with September. You can also get in touch with her on https://www.linkedin.com/in/september-smith-beng-ma-8406a11a/ (LinkedIn), https://www.facebook.com/podcastguesting.ca (Facebook), https://www.instagram.com/podcast_guesting_to_grow/ (Instagram), and https://bit.ly/3wxlFU6 (YouTube). Check out her https://ofcoursepro.com/ (website) to know more about her work and listen to her podcast, https://theshesallthatvideopodcast.buzzsprout.com/ (She's All That Video-Podcast). You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Recognizing contempt and disgust from micro-expressions can save a marriage. Likewise, identifying and understanding body language and micro-expressions in general can jumpstart a relationship--whether personal or professional. Kasia Wezowski joins us in this episode to talk about micro-expressions and why they are critical in building a successful relationship and business.    In this Episode: [00:01 - 04:37] Opening Segment Let's get to know Kasia Wezowski She walks us through her path as a communication expert  [04:38 - 13:06] The Science Behind Micro-Expressions  How Kasia first studied body language and micro-expressions What you should know about contempt and disgust  How to connect with another person on a deeper level  [13:07 - 23:57] Eliciting Micro-Expressions Why Kasia and her husband are doing movie production  What are limiting beliefs and how to overcome them?  It's not about the questions but how you talk  [23:58 - 32:10] Tips to Apply During Conversations  Manage a conversation the right way with these tips from Kasia Improve your ability to read body language  [32:11 - 37:57] The Right Boundaries with People  The conversation that left you with the most impact Conversations with her father What communication skill would you have wanted to learn sooner? Creating boundaries with people  The best communicator you know Marshall Goldsmith [37:58 - 39:30] Closing Segment Connect with Kasia! Links below  Final words from me Tweetable Quotes: “You just need to focus and to look at the face at the right moment.” - Kasia Wezowski  “Even though sometimes it's difficult to set the boundaries from the beginning, I do believe that this is very important, to just say upfront what is important for you and what are your boundaries.” - Kasia Wezowski  Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://www.peaseinternational.com/ (Allan Pease ) https://www.gottman.com/ (John Gottman)  https://www.marshallgoldsmith.com/ (Marshall Goldsmith) Movie: https://impact.film/ (Impact) Email patryk@wezowski.com to connect with Kasia. You can also get in touch with her on https://www.linkedin.com/in/kasiawezowski/ (LinkedIn), https://fb.com/KasiaWezowski (Facebook), https://twitter.com/KasiaWezowski (Twitter), and https://bit.ly/3uapPj1 (YouTube). Check out her http://www.kasiawezowski.com/ (website) to know more about her story and the https://centerforbodylanguage.com/ (Center for Body Language) to learn more about body language and micro-expressions!   You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

On this episode, Greg shares how to effectively manage your stage fright. Key Takeaways: Have a clear goal. Let your passion shine through. Consider what mindset will equip you best to achieve your goal. Leverage fear to your advantage. Learn to be yourself. Practice in front of a mirror or record yourself. Tweetable Quote: "The presentation is not about you." The presentation is not about you.

For Robin Hills, emotional intelligence is the human aspect of leadership. He joins us to talk about how leaders can improve the emotional intelligence of their team without being too personal. He also breaks down several concepts, both familiar and unfamiliar. He tells us that optimism is not really what we think it is. He also introduces the concept of emotional resilience and the power of the “pause.”  In this Episode: [00:01 - 04:20] Opening Segment Let's get to know Robin Hills Why he got interested in emotional intelligence [04:21 - 10:59] Emotional Intelligence of the Self Why are people not emotionally intelligent?  Robin breaks down emotional intelligence Improve your emotional intelligence with these tips from Robin!  [11:00 - 17:48] Emotional Intelligence of the Leader  Why all leaders should learn empathy Don't miss Robin's insights about active listening  To understand emotional resilience, you have to do this  We don't actually “bounce back” from stress  [17:49 - 27:36] Emotional Resilience of the Team How to improve the emotional resilience of your team Avoid being too personal with your team with this advice from Robin  Robin talks about the essence of mindfulness  The power of the “pause” [27:37 - 38:44] Optimism Is Not What You Think It Is The conversation that left you with the most impact With a young man in his hometown  What communication skill would you have wanted to learn sooner? Being assertive  The best communicator you know David Bowie [38:45 - 40:31] Closing Segment Connect with Robin! Links below  Final words from me Tweetable Quotes: “When we're looking at emotional resilience, we're looking at human beings in stressful situations...we don't bounce back from situations, we learn and we grow and we develop through situations.” - Robin Hills “Ask a question and then pause and also use it before you actually answer a question.” - Robin Hills Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://amzn.to/3ycsTy9 (Daniel Goleman books) https://bit.ly/3eOHEQ2 (Martin Seligman) https://www.davidbowie.com/home (David Bowie) Email robin@ei4change.com to connect with Robin. You can also get in touch with him on https://www.linkedin.com/in/robinhills/ (LinkedIn) and https://www.fb.com/Robin.hills.ei4change (Facebook). Check out his https://ei4change.com/ (website) to improve your emotional intelligence!  ENROLL in Robin's courses on emotional intelligence. https://courses.ei4change.info/ (Start here). You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

On This Episode: Greg shares how we can address the biases we subconsciously bring to our conversations. Discover how to break down your subconscious bias. Learn how diversity can lead to increased business performance. Greg shows the two main categories of bias we should keep our eye on. Key Takeaways: Implicit bias comes from our experiences, cultural instructions, and even evolutionary history. Our experience does not always reflect reality. Every human being is affected by unconscious bias – it's far easier to see it in others than in ourselves.

Care about how people experience you, not about what they think of you. This is a mantra that Mike "C-Roc" Ciorrocco believes in. Mike is the Chief Executive Officer of People Building, Inc., which helps individuals and groups realize their full potential. He joins us in this episode to talk about his “Rocket Fuel Formula” that helps his clients become unstoppable no matter the odds.  In this Episode: [00:01 - 03:21] Opening Segment Let's get to know Mike "C-Roc" Ciorrocco Lifehack to get 100% participation from yourself  [03:22 - 13:12] The Formula to be Unstoppable  Think about how people experience you Mike tells us why  How to deal with adversities according to Mike  Mike's “Rocket Fuel Formula” to be unstoppable  [13:13 - 20:44] The Non-Negotiables  Mike's approach in coaching people to be unstoppable  Individual or company, these are what you need  What holds people back from being successful? [20:45 - 29:04] 3 C's To Be The Best Version of Yourself Why vulnerability is powerful according to Mike  3 C's you need to be the best versions of yourself What's next for Mike? [29:05 - 33:22] Take Control of Your Future The conversation that left you with the most impact With his business partner, Jared Yellin What communication skill would you have wanted to learn sooner? Not caring about what people think The best communicator you know Grant Cardone [33:23 - 35:20] Closing Segment Connect with Mike! Links below  Final words from me Tweetable Quotes: “I don't worry about what people think of me. I worry about how people experience me.” - Mike Ciorrocco “In life, when you believe in something, people are gonna try to talk you out of your beliefs.” - Mike Ciorrocco Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://www.johnmaxwell.com/ (John Maxwell) https://nationslending.com/ (Nations Lending) Email mike@peoplebuildinginc.com to connect with Mike. You can also get in touch with him on https://www.linkedin.com/in/michael-ciorrocco/ (LinkedIn), https://www.fb.com/mikeciorrocco (Facebook), https://twitter.com/mikeycroc (Twitter), https://www.instagram.com/mikeycroc/ (Instagram), and https://bit.ly/2PVU7YP (YouTube). Check out his https://www.mikecroc.com/ (website) to turn your setbacks into rocket fuel!  Listen to his https://apple.co/3h1yIsi (podcast) Buy Mike's book, https://amzn.to/3tqYTv5 (Rocket Fuel) You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Your lifestyle has an influence on how you communicate on a daily basis. That is why in this episode I'm going to talk about 3 aspects of your lifestyle that need to be improved for you to have better communication.  The first aspect is sleep. You've probably heard this advice, but let me remind you again: Get enough sleep. Lack of sleep impairs your ability to think clearly and straight and might have long-term consequences in the future. Another aspect I will discuss is diet. Drink lots of water and eat healthy fats and green leafy vegetables to avoid inflammation in the body. Inflammation means more brain fogginess, which means you'll not be as sharp as you would have been in a conversation.  Keep listening to know the food you should avoid or limit your intake of, as well as the last aspect I'll be talking about. The last point involves moving your body for you to have a feeling of peace and calm.  Let's listen to this episode and optimize your lifestyle!   Tweetable Quotes: “We all know that exercise is important. It doesn't mean that you have to be in the gym, benching 250, or running marathons. Just 15 minutes a day getting your body moving on a  regular basis makes a huge difference.” - Greg Rice “If you're in a bad mood and you're angry, your conversation with your wife is gonna be very different than it would have been if you came in happy and go-lucky or calm and peaceful.” - Greg Rice Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).    You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Active listening is a skill that should be learned at the individual and organizational levels. Specifically, it's a skill that organizational leaders should learn to build a culture of open communication and genuine feedback within their teams. Don Harris, Chief Executive Officer of TalkBack, joins us in this episode to tell us why it's important to listen genuinely, to share tips to be great listeners and to discuss topics related to listening.   In this Episode: [00:01 - 04:23] Opening Segment Let's get to know Don Harris Active Listening Coach Coach  Engagement and Feedback Specialist [04:24 - 14:38] Getting People to Open Up To You How organizations can improve their listening and engagement skills The things that matter to people during a conversation  Get people to open up to you with these tips from Don [14:39 - 20:32] Becoming a Better Listener  Don't miss these suggestions from Don to be better listeners Why focusing on the eyes of the other person is a must  Here are Don's insights about body language you should know [20:33 - 30:30] Building a Culture of Listening and Open Communication What can Don say about physical touch?  Don's tips for leaders to effectively give feedback to their teams  Build a culture of listening and open communication [30:31 - 41:12] Empathizing With People The beauty of podcasting  The conversation that left you with the most impact A conversation with a medical staff when he was rushed to the hospital  What communication skill would you have wanted to learn sooner? Empathy  The best communicator you know His good friend, Neil Mary Robinson Mary McAleese [41:13 - 43:30] Closing Segment Connect with Don! Links below  Final words from me Tweetable Quotes: “For me, if I'm giving feedback, first of all, it has to be genuine, honest...it is to fix things.” - Don Harris “People are prepared to put away theri smart device in their pocket, in their bag, in their backpack, and really talk and take in their surroundings...” - Don Harris Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://www.samaritans.org/ (Samaritans) https://www.calpers.ca.gov/ (California Public Employees' Retirement System) Email don@talkback.ie to connect with Don. You can also get in touch with him on https://www.linkedin.com/in/donharrisdublin/ (LinkedIn) and https://www.fb.com/don.har.524 (Facebook). Check out https://talkback.ie/ (TalkBack) to improve your active listening skills. WATCH OUT for Don's podcast!  You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Building a relationship in a business setting doesn't have to be different from making new friends in your personal life. That is why I'm going to share some tips in this episode to do what I call “relationship selling” in business. These include being prepared in initiating a conversation, keeping it going, and adding value to become a trusted advisor. Don't miss these tips as I believe relationship building is key to drive your sales and growth forward.  Let's listen to this episode and master relationship selling!  In this Episode: [00:01 - 01:28] Opening Segment I introduce our topic for today Can relationship building lead to sales?  [01:29 - 09:35] Relationship Selling  I define what is relationship selling Why not be transactional instead?  Preparation and research are keys  Take notes of important facts about the other person  Keep the conversation going How to become a trusted advisor [09:36 - 10:38] Closing Segment1 Don't miss this reminder to close our episode!  Boost your EQ by 10% and your sales by 20%. Free e-course link below Final words from me Tweetable Quotes: “What I'm looking for is a spark of common ground for us to be able to start to build a relationship around.” - Greg Rice “At the end of the day, we're just trying to build real relationships, real friendships, just like you would with anybody else. Just ‘cause it's a professional space doesn't mean that your approach is any different.” - Greg Rice “Personal relationship first leads to long-term business relationship. Anything else is just transactional and short-sighted.” - Greg Rice Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://bit.ly/3gBhDp0 (The Ben Franklin Effect)   You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Communication has been a broad topic for ages that we often find it hard to describe. Robert Danisch, PhD, joins us in this episode to narrow down our scattered ideas about communication to come up with a simple definition we can use from now on. Rob also discussed his interesting thoughts about the communication skills among his current students. Are their skills improving or declining? Moreover, he illustrates what good communication looks like and how to build it.  Rob is currently Chair of the Department of Communication Arts at the University of Waterloo and the voice behind the Now We're Talking podcast. He is also the author of books that cover communication topics such as civility, communication effects, pragmatism, rhetoric, and democracy.  In this Episode: [00:01 - 04:36] Opening Segment Let's get to know Robert Danisch, PhD His path to the communication world  The communication issues Rob wants to address  [04:37 - 14:06] What is Communication?  Is communication getting better or worse? Listen to Rob's insights  Role of social media in communication  Listen to Rob's idea of democracy that you should hear now  Rob's tips to facilitate a dialogue among people  What are “pull tactics of persuasion?” What comes before persuasion?  .The human side of communication [14:07 - 24:16] Characteristics of a Good Communication  Why intrapersonal communication fascinates Rob Listen to his explanation of the neutral inner voice  Good communication looks like this… 2 things to consider according to Rob Balancing relational and functional communication practices  Rob's “checklist” to see if you are good at communication  [24:17 - 32:30] Related Self-Disclosure  How to do reflective listening The process of being authentic as advised by Rob  Listen to Rob's explanation about related self-disclosure  [32:31 - 39:07] Asking Questions to Keep A Conversation Going  The conversation that left you with the most impact During an intense meeting when he was young  What communication skill would you have wanted to learn sooner? Asking questions to orient conversations  The best communicator you know A colleague who's balanced giving criticisms and support  [39:08 - 40:47] Closing Segment Connect with Rob! Links below  Final words from me Tweetable Quotes: “Communication is actually a process of producing effects on other people.” - Robert Danisch, PhD “I think the first thing you need to do is start to reflect on the effects you have on others.” - Robert Danisch, PhD Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  Rob's https://www.rdanisch.com/books (books) Rob's https://www.rdanisch.com/about (podcast) Email rob.danisch@gmail.com to connect with Rob. You can also get in touch with him on https://www.linkedin.com/in/robertdanisch/ (LinkedIn) and https://twitter.com/robdanisch (Twitter). Check out his https://www.rdanisch.com/ (website) to learn more about this work. You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

We always hear the idea of “authentic leadership” but we often reflect on what it really means. That's why in this solo episode I'm going to share my insights about being an authentic leader. Although there's no single formula to be that kind of leader, there are still steps that you can take to be someone that people will follow and relate to. You don't have to change yourself to be an authentic leader. In fact, you need to be yourself more than ever.  Let's listen to this episode and become an authentic leader!  In this Episode: [00:01 - 01:06] Opening Segment I introduce our topic for today How to be an authentic leader  [01:07 - 09:37] Authentic Leadership At a Glance  You can be yourself  and be a great leader 2 reasons I learned  The look of an authentic leader  Is there a formula to be an authentic leader?  Be an authentic leader with these suggestions!  Your own stories and their lessons  Your self-awareness  Your values and principles High levels of motivation  Strong support team  Ability to balance life, work, and other endeavors  [09:38 - 10:41] Closing Segment1 Boost your EQ by 10% and your sales by 20%! Free e-course link below Final words from me Tweetable Quotes: “[Authentic leadership is] being comfortable in your own skin. It's knowing your values, and your passion, and your purpose for what you're doing.” - Greg Rice “Your stories in your life are very valuable, and they're unique to you, and you need to learn lessons from those stories.” - Greg Rice Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  Harvard Business Review: https://hbr.org/2007/02/discovering-your-authentic-leadership (Discovering Your Authentic Leadership)   You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Welcome back to the Art of Communication! In celebration of our recently published 100th episode, we're going to walk down memory lane and re-air my conversation with Tommy Swanhaus. I could not think of a better first guest than Tommy, an entrepreneur known worldwide, an influencer well-networked in the communication space, a 22x bestselling author, and a digital marketing expert.  In this Episode: [00:01 - 05:16] Opening Segment Let's get to know Tommy Swanhaus Tommy shares the highlights of his book [05:17 - 15:40] Get People To Buy Into Your Vision  How Tommy turned this pre-Netflix idea into a streaming service  What has kept him awake at night? How to get your staff's buy-in to your vision  [15:41 - 21:06] Show Up And Network  The worst place to get money according to Tommy  Tommy's philosophy in relationship-building you should hear  The power of showing up that you should not miss  [21:07 - 31:52] Empower Your Team Tommy talks about his unique leadership style  The conversation that left you with the most impact With his father Tommy will build a relationship with people based on:  Handshake  Looking in the eyes How they dress  The communication skill you wish you have earlier Understand what's going to someone's brain  [31:53 - 36:47] Closing Segment Be a strong communicator with these 3 pieces of advice from Tommy  Connect with Tommy! Links below  Final words from me Tweetable Quotes: “Don't ruin a relationship over being money-hungry.” - Tommy Swanhaus “I believe in empowering your employees and training your employees so that they can go to another company.” - Tommy Swanhaus Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  Tommy's book https://amzn.to/2REqPhD (Amplify Your Marketing, Career, and Company) https://www.tlc.com/ (TLC) https://www.brightcove.com/en/ (Brightcove) Email thomas.swanhaus@gmail.com to connect with Tommy. You can also get in touch with him on http://www.fb.com/tommy.swanhaus (Facebook), http://www.twitter.com/swanhaus (Twitter), and https://www.instagram.com/tommyswanhaus/ (Instagram). Check out his https://www.tommyswanhaus.com/ (website) to learn more about this work.  You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Building better relationships with your clients seems tricky because not all clients are the same. However, there are several general tips you can follow not only to start but also to maintain client relationships. A core principle of building better relationships is to underpromise and overdeliver, which can be exhibited when you always respond to client issues as soon as you've heard them. Another valuable tip is making a lasting impression at the start by doing a specific act, which for other people may look old-fashioned, but can make your client feel they are important. Tune in now and build better relationships with your clients!  In this Episode: [00:01 - 02:29] Opening Segment I introduce our topic for today Why you should build client relationships  [02:30 - 06:34] Starting a Client Relationship  Why you should set expectations Pay attention to the language they're using  Not everything has to be business-related Keep it light-hearted  A 5-minute surprising act your clients would love [06:35 - 12:59] Maintaining a Client Relationship  Keep in touch with the client Underpromise, overdeliver Be responsive  Speak their language as much as you can Learn this advice that can make or break a client relationship  [13:00 - 14:11] Closing Segment1 Boost your EQ by 10% and your sales by 20%! Free e-course link below Final words from me Tweetable Quotes: “As soon as you know there's an issue or hear about an issue or your client brings an issue up, you wanna get on top of it immediately.” - Greg Rice “At the end of the day, it's about valuing [your clients] as in a business relationship...just valuing them as a human being, treating them as a friend...” - Greg Rice Resources mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://www.dalecarnegie.com/en (Dale Carnegie)   You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Sara Carnegie works at the International Bar Association as Director of Legal Projects. She is an experienced barrister who has spent 20 years in the criminal justice system and in the public sector. She joins us in this episode to talk about a few major challenges in the global corporate and legal spaces. We exchange ideas about mental wellbeing in the legal profession, modern-day slavery, and gender inclusivity. She also offered a message to her fellow women, who are still navigating a male-dominated profession. Afterward, Sara looks back at a negative encounter with her former supervisor, which she turned into a motivation that helped her in her path forward.  Let's listen to this episode and understand the biggest corporate and legal communication challenges today!  In this Episode: [00:01 - 05:20] Opening Segment Let's get to know Sara Carnegie Sara recalls her path to the legal space  [05:21 - 15:44] Mental Wellbeing and Communication  Using another language to communicate  Why this skill amazes Sara  Don't miss Sara's thoughts about mental wellbeing Sara discusses the services offered by the International Bar Association  [15:45 - 24:16] Modern-Day Slavery  Sara shares her insights about modern-day slavery  She breaks down the Non-Punishment Principle  [24:17 - 34:47] Dear Fellow Women... Sara talks about diversity and inclusion in the legal space  What is the “50-50 by 2030?” Here's Sara's advice for all the women out there Follow your passion Take a chance at something different if it makes sense [34:48 - 42:47] From a Negative Encounter into Motivation   The conversation that left you with the most impact With her former boss What communication skill would you have wanted to learn sooner? Not over-apologizing  The best communicators you know Her colleagues in the legal space  Stand-up comedians  [42:48 - 44:18] Closing Segment1 Boost your EQ by 10% and your sales by 20%! Free e-course link below Connect with Sara! Links below  Final words from me Tweetable Quotes: “If you don't love what you do, change it as much as you can.” - Sara Carnegie “Choose a direction that makes you feel alive and makes you feel inspired.” - Sara Carnegie Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  International Bar Association - https://www.ibanet.org/IBAHRI.aspx (Human Rights Institute) Article: https://bit.ly/3wKcSip (Mental Wellbeing in the Legal Profession) Connect with Sara on https://www.linkedin.com/in/sara-carnegie-93942898/ (LinkedIn) and https://twitter.com/SaraCarnegie1 (Twitter) and check out the https://www.ibanet.org/ (International Bar Association) to learn more about her work.  You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

“Your network is your net worth.”  We have heard this advice for quite some time now, but many of you probably still wonder how to network the right way. If you're one of those people, this episode will bring a ton of value to you. In this solo episode, I shared 3 actionable steps you can take now to build and grow your network in 2021 at a time when we still cannot meet personally due to the COVID-19 pandemic.  The first step is learning the fundamentals of networking, which includes understanding your current network better. The second step is networking in the COVID-19 pandemic. This is an adjustment that we need to make because we are only allowed to meet virtually. How can we leverage these virtual meetups? The last step is about growing your network because networking doesn't stop with merely talking to the other person.  Let's listen to this episode and build your network in 2021!  In this Episode: [00:01 - 02:00] Opening Segment I introduce our topic for today What is the story of Paul Revere and William Dawes? [02:01 - 11:06] Build Your Network in 2021  What do Freau, Picasso, and Galileo have in common? Learn the networking fundamentals  Understand your network with these 3 columns  Shared purposes and similar activities can grow your network  You can successfully network during COVID-19 with these tips  Learn the Dollar 80 Strategy Building a network is not enough You have to grow your network too [11:07 - 11:58] Closing Segment1 Boost your EQ by 10% and your sales by 20%! Free e-course link below Final words from me Tweetable Quotes: “Over time, I wanna look for opportunities to add value.” - Greg Rice “You can't just reach out to somebody you haven't spoken to in 3 years and start asking them for stuff.” - Greg Rice Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://bit.ly/3dG72FR (Paul Revere and William Dawes) https://podfestexpo.com/ (PodFest) https://www.garyvaynerchuk.com/ (Gary Vaynerchuk) https://www.jordanharbinger.com/ (Jordan Harbinger) https://www.stevedsims.com/ (Steve Sims)   You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

What if I tell you that you can bring an impact to another person in the first 60 seconds of your conversation? What if there's a way for you to hook the other person's attention in just the first 15 seconds? Chris Fenning, a coach, trainer, speaker, and author of the award-winning book, “The First Minute,” joins us today to answer these questions. Chris helps companies communicate technical subject matters more effectively with non-technical people. This is common in a business setting wherein people from different teams do not understand each other. To get everyone on the same page, what Chris suggests is to focus on the first 60 seconds of the conversation and layout these 3 components. The context is one. The intent is another. What do you think is the last one? Learn these components and master the first minute of any conversation!  In this Episode: [00:01 - 04:43] Opening Segment Let's get to know Chris Fenning How he jumped from IT to the communication space [04:44 - 14:15] Bridging the Communication Gap  A communication gap exists between technical and non-technical people Chris tells us why The first thing to do to bridge this gap Don't learn the technical, ask questions [14:16 - 24:40] Starting a Conversation  The most impactful mistake you've probably made in a conversation  The trick to start a conversation successfully in the first 15 seconds  Context  Intent  Don't miss the last one! How to create a solid summary  [24:42 - 35:45] Asking Questions, Not Making Statements  Stop focusing on the problem and think about possible solutions How to do this mindset shift?  The conversation that left you with the most impact Stanford professor Dave Evans, co-author of “Designing Your Life”  What communication skill would you have wanted to learn sooner? Asking questions rather than making statements  The best communicators you know Aaron Sorkin [35:46 - 37:56] Closing Segment What's next for Chris?  Connect with Chris! Links below  Final words from me Tweetable Quotes: “Whatever group you belong to...make sure what you say is relatable to the other person.” - Chris Fenning “Any conversation ever is a summary of a much bigger topic.” - Chris Fenning Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  Chris' book: https://amzn.to/3sNw8sY (The First Minute) Book: https://amzn.to/39CLiK1 (Designing Your Life) Email chris@chrisfenning.com to connect with Chris or check out his https://chrisfenning.com/ (website). You can also reach out to him on https://www.linkedin.com/in/chris-fenning/ (LinkedIn) and https://twitter.com/CMFenning (Twitter).  You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Welcome to the 100th episode of The Art of Communication! In this solo episode, I'm going to talk about a topic that is near and dear to me: Vulnerability. As leaders, we can leverage this vulnerability to teach our team to be more effective and how to show up even in situations where success is not guaranteed. It may be uncomfortable at first, but we should remember that it is never a sign of weakness.  Vulnerability is a sign of strength. Being vulnerable means being strong enough to recognize what you need help with. It means being strong enough to share your struggles with others. It means admitting to yourself and to the world that you are not perfect, and it's okay. Now, are you curious to know how to use your vulnerability as a leader?  Tune in! Let's listen to this episode and learn the power of the vulnerable leader!   In this Episode: [00:01 - 01:21] Opening Segment I introduce our topic for today [01:22 - 06:03] Like Rocket Fuel  Vulnerability in a professional setting How to do it?  Here are the fascinating results of a study from Stony Brook University  Vulnerability is uncomfortable and viewed as a weakness How to overcome this? [06:04- 11:22] How to be Vulnerable Effectively  Self-awareness can help us be more vulnerable Embrace and share your truth  Own your mistake  Don't be afraid to apologize  It's okay to not be perfect  Seek feedback from your team  Try new things you've never done before  Build a culture of vulnerability  [11:23 - 14:09] Closing Segment What vulnerable is NOT Set boundaries  Reflect on yourself now  Final words from me Tweetable Quotes: “Vulnerability is like rocket fuel for building stronger relationships regardless of the context whether we are talking personal or professional.” - Greg Rice “You have to be more interested in understanding reality than being right or feeling good.” - Greg Rice Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://www.stonybrook.edu/ (Stony Brook University) TED Talk: https://www.ted.com/talks/brene_brown_the_power_of_vulnerability (The power of vulnerability )   You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Digital transformation is a buzzword that many people still don't understand. Philip Jenkins breaks down this concept in understandable chunks then feeds us with valuable tips to become a successful transformational leader. He will also discuss the importance of having both strategy and action. Strategy without action will lead to failure, so will action without Strategy. Philip then reveals the communication skill he wished he learned earlier. This skill is crucial, especially for aspiring transformational leaders.  Let's listen to Philip and drive transformational change!  In this Episode: [00:01 - 07:08] Opening Segment FREE e-course on body language and micro-expressions! Link below Let's get to know Philip Jenkins His path to the tech space [07:09 - 17:14] Digital Transformation  People and technology are always connected  Philip tells us why  Philip breaks down the concept of digital transformation  Not just customer experience  How to keep employees engaged in their work  [17:15 - 27:16] Transformational Leadership Honesty is still the best policy Philip explains Are you an aspiring transformational leader? Listen to Philip's advice  How your client consumes information matters  [27:17 - 38:37] Strategy and Action  Relationships matter in transformational change How to manage Expectations of your clients  ...and your own expectations too Strategy and action should go hand-in-hand One is useless without the other [38:38 - 46:10] Listening Is Everything  The conversation that left you with the most impact A conversation about maintaining a brand  What communication skill would you have wanted to learn sooner? Listening  The best communicators you know Ronald Reagan  [46:11 - 49:04] Closing Segment What's next for Philip?  Connect with Philip! Links below  Final words from me Tweetable Quotes: “Your brand is more important than anything.” - Philip Jenkins “Strategy without action will result to Failure...Action without Strategy will result to failure.” - Philip Jenkins Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  Email mrphilipajenkins@gmail.com to connect with Philip or follow him on https://www.linkedin.com/in/philipajenkins/ (LinkedIn). You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Here is another solo episode, especially for those who are selling innovations. You see, selling innovative products may be hard because customers are not familiar with them yet. In the context of sales, this means the feeling of unfamiliarity carries a feeling of risk, and customers don't want risks. They need assurance they're going to buy something of value. This is why in this episode, I break down the 3 things that you need to do to sell innovation. It doesn't have to be hard. All you have to do is be strategic in the actions you take and mindful of the principles that influence you.  Let's listen to this episode and sell innovations to the world!  In this Episode: [00:01 - 01:12] Opening Segment I introduce our topic for today [01:13 - 09:02] Selling Innovation Identify your target niche for your innovation Listen to these steps to have a niche How to talk about your innovation  “Anchor with a twist” Benefits > Features Behaviors that lead to success Don't miss this list  [09:03 - 09:59] Closing Segment Final words from me Tweetable Quotes: “Innovation is going to disrupt your customer's current behavior.” - Greg Rice “Focus on the benefits that are important to the customer.” - Greg Rice Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).    You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Networking should be purposeful. Otherwise, you're doing it wrong. This common networking mistake that people make is discussed by Scott Smith, a self-professed motivational speaker, and networking expert.  Scott helps his clients get the most out of their networks through his 6-step science-based approach that relies on motivational listening and a part of the brain called the orbital cortex. You would not want to miss this episode because these are all important lessons that you can apply in the next networking event you're going to attend. Let's listen to Scott and easily build connections with new people!  In this Episode: [00:01 - 07:28] Opening Segment Let's get to know Scott Smith His path to the networking space  [07:29 - 18:27] Core of Networking   What are you doing wrong in networking? Scott reveals  Scott talks about the core of networking  The difference between confidence and arrogance  [18:28 - 28:00] Truth Behind Extroverts and Introverts Scott talks about clarifying questions and why you should ask them  What to bring in a networking event according to Scott  The truth behind extroverts and introverts  [28:01 - 42:05] Traits of a Motivational Listener  The unexpected question you'd want to ask in your next networking event Why you should know the history of other people How to become a motivational listener [42:06 - 46:35] Communicating Through Stories The conversation that left you with the most impact A high school conversation  Communicating through stories  What communication skill would you have wanted to learn sooner? writing The best communicators you know Dr. Bonnie Bassler  [46:36 - 49:50] Closing Segment Connect with Scott! Links below  Final words from me Tweetable Quotes: “Not everyone deserves a spot in your network.” - Scott Smith “That's part of what we're trying to do...differentiate between result and motivation.” - Scott Smith Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  Scott's book: https://amzn.to/3r4907Q (Motivational Listener) TED Talk: https://bit.ly/2Qogjut (How bacteria “talk”) Email scott@dscottsmith.com to connect with Scott or follow him on https://bit.ly/3vM9J0T (LinkedIn), https://www.fb.com/dscott.magic (Facebook), https://twitter.com/d_scott (Twitter), and https://www.instagram.com/d.scottsmith/ (Instagram).  Check out his https://www.dscottsmith.co/ (website) and learn more about his FREE e-course to “find the gold” on LinkedIn!  You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

In this solo episode, I will talk about the power of storytelling and how we can use it in business situations to control the emotions of the folks listening to us. I break down a simple storytelling structure that helps trigger good hormones from our listeners. I also gave some reminders to avoid having to evoke bad hormones from them. If you're in sales and struggling with selling, don't miss this episode. As an anonymous user said, “Facts tell and stories sell.” Let's listen to this episode and influence your client's emotions with a story!  In this Episode: [00:01 - 01:06] Opening Segment I introduce our topic for today [01:07 - 08:09] Power of Storytelling Listen to this storytelling structure you can follow too What part of a story triggers good or bad hormones? The attention-grabbing tips that absorb the listener into the story  How to improve your storytelling  [08:10 - 08:59] Closing Segment Final words from me Tweetable Quotes: “Stories have value and stories are very powerful.” - Greg Rice “For stories to truly motivate action, they have to do more than just evoke empathy. They have to actually capture, hold of the attention of the person listening.” - Greg Rice Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).    You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Welcome back to another solo episode of The Art of Communication! An issue that many people struggle with is self-confidence and communicating with confidence and authority. This is a major problem that unfortunately many leaders are not aware of. Many of them think that they are confident about themselves when in reality they don't believe even in the words they say. In this episode, I will share a variety of ways for you to build your confidence as a leader and communicate with confidence and authority.  These are actionable steps that you can apply right away. Remember that as leaders, your manner of speaking communicates how confident you are about yourself and your team. You should be confident enough to instill confidence in your people too.  Let's listen to this episode and learn how leaders can speak with confidence and authority!  In this Episode: [00:01 - 01:13] Opening Segment I introduce our topic for today [01:14 - 05:43] Be Confident  I talk about handling the crisis of confidence 2 parts of confidence Feeling confident Exuding confidence  Ways to be confident as a leader [05:44 - 10:01] Be Confident  How to show you are confident  What is the maximum resonance point?  How to speak with authority   Remove the “ums” and “ahs” Say what you'll say in the least amount of words possible  Speak from your belly  Here are a few more reminders for leaders you don't want to miss! [10:02 - 10:57] Closing Segment Final words from me Tweetable Quotes: “Confidence really starts with building your own self-esteem.” - Greg Rice “Having a clear vision of your true purpose really helps to ground you.” - Greg Rice “Make sure that you are leveraging your smile in a natural, powerful way.” - Greg Rice Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://www.scienceofpeople.com/ (Science of People)   You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Welcome back to another episode of The Art of Communication Podcast! My guest for today is Dr. Troy Hall. Troy is an award-winning cultural strategist, speaker, author, and talent retention expert featured in the Today Show, ABC, and many other places. He is the author of the best-selling book, Cohesion Culture, and co-author of another valuable book on entrepreneurship, Mission Matters.  Today, he breaks down Cohesion Culture and how to achieve it. He shares the several benefits of this culture, including getting your employees engaged and creating the most rewarding and fulfilling career possible.  Let's listen to Troy and learn how to create a cohesive culture!  In this episode: [00:01 - 05:35] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below I introduce our guest for today, Dr. Troy Hall [05:36 - 15:59] Cohesion Culture  7 things about Troy you can't find on his resume What you should know about Cohesion Culture  How a leader should approach organizational culture  [16:00 - 27:11] Happiness, Satisfaction, and Cohesion How to build a shared mutual commitment within an organization  The difference between team building and team bonding  The relationship among happiness, satisfaction, and cohesion  [27:12 - 37:43] Traits of an Effective Leader of Cohesion  The formula to have your desired behaviors in your organization 7 attributes of an effective leader of cohesion  How to know your employees understand you  [37:44 - 43:24] Character Over Circumstances The conversation that left you with the most impact Her conversations with his mom What communication skill would you have wanted to learn sooner? Listening   The best communicators you know Jack Williams  [43:25 - 45:44] Closing Segment Connect with Troy. Links below Final words from me Tweetable Quotes: “The Cohesion Culture is creating an environment where people have a sense of belonging, are valued, and share mutual commitments.” - Dr. Troy Hall “You don't have to know everything. You just need to be teachable.” - Dr. Troy Hall Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  Troy's book: https://amzn.to/38hZtTY (Cohesion Culture) Book: https://amzn.to/3rzi9pO (Mission Matters) Email drtroyhall@gmail.com to connect with Dr. Hall or follow him on https://bit.ly/3qjYPM8 (LinkedIn), https://bit.ly/3qmSKhY (YouTube), https://bit.ly/2OaBgrT (Instagram), https://bit.ly/2OwWZuc (Twitter), and https://bit.ly/3bnnrPy (Facebook). Check out his https://drtroyhall.com/ (website) to learn more about his work. You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Welcome back to another episode of The Art of Communication Podcast! My guest for today is John Paragon. He started, grew, and sold Paragon Trading, which he developed from a small investment into a 7-figure company where he traded over $200 million for his clients. Today, he leads Paragon Consulting, where he helps entrepreneurs build their own companies with a big focus on his 3 C's: Connecting, Communicating, and Closing. He walks us through his own entrepreneurial journey, how he built Paragon from the ground up, and the challenges he faced in leading Paragon. John also talks about the keys to business success and his unique strategy in finding, training, and communicating with the very best virtual assistants.  Let's listen to John and learn how to build a 7-figure company!  In this episode: [00:01 - 06:06] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below Let's get to know John Paragon [06:07 - 12:40] Systems, Processes, and Automations Here's John's business model you should hear  Listen to John's secrets to help your own clients better Systems, processes, and automations should be leveraged John explains  [12:41 - 22:50] Outsourcing Parts of the Business  Why John shifted from running a business to coaching entrepreneurs John shares his story Which part of your business should be outsourced? Listen to John  The biggest mistakes that entrepreneurs make  Picking the right people to work with  [22:51 - 32:08] Business-Life Balance  Listen to John's tips to balance your business and life  The conversation that left you with the most impact His conversations with his dad What communication skill would you have wanted to learn sooner? Copywriting   The best communicators you know His coaches  [32:09 - 33:58] Closing Segment Connect with John! Links below Final words from me Tweetable Quotes: “If it's an area of the business you don't enjoy or it's not your area of expertise, then outsource it to someone else.” - John Paragon “You have to accept work time is work time and then family time is family time.” - John Paragon Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  Email podcast@paragonhustle.com to connect with John or follow him on https://www.facebook.com/johnparagon30 (Facebook) and https://www.linkedin.com/in/john-paragon-1824181a5/ (LinkedIn).  Launch your business in 30 days! Start https://www.paragon30.com/ (here).  You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Welcome back to another episode of The Art of Communication Podcast! My guest for today is Anna Parker Naples, a visibility coach and host of the No.1 international podcast, Entrepreneurs Get Visible. She is also the author of the Amazon bestselling book, https://amzn.to/3sAFhnZ (Get Visible: How to Have More Impact, Influence & Income). Anna helps her clients launch chart-topping podcasts through her business, The Podcast Membership.  She joins us today to talk about the power of podcasts in marketing your business and the advantages of using your voice effectively. She also talks about the importance of showing vulnerability in a professional setting.  Let's listen to Anna and learn how to communicate your message through podcasting!  In this episode: [00:01 - 06:22] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below Let's get to know Anna Parker Naples Her path to podcasting  [06:23 - 18:06] Podcasting as a Marketing Platform  How to launch a chart-topping podcast Keyword is everything  Launch with intent  Anna's advice for entrepreneurs to get people to resonate with them What entrepreneurs can get from podcasting [18:07- 25:52] Using Your Voice Effectively  Listen to Anna's tips to start a career in voice acting  How her low points in life helped her in her career later on   [25:53 - 33:02] Being Vulnerable In A Professional Setting The conversation that left you with the most impact Her conversations during her training on Neuro-linguistic Programming  What communication skill would you have wanted to learn sooner? Seeing through the person, and not just their facade  The best communicator you know Brené Brown [33:03 - 35:13] Closing Segment Connect with Anna! Links below Final words from me Tweetable Quotes: “Ultimately, the more we can communicate what we're about, the more we can help people.” - Anna Parker Naples “What I'm seeing from other people is not necessarily the truth of what's there.” - Anna Parker Naples Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://www.nlp.com/training/ (Neuro-linguistic Programming Trainings) https://brenebrown.com/ (Brené Brown) TED Talk: https://www.ted.com/talks/brene_brown_the_power_of_vulnerability (The Power of Vulnerability) Email annaparkernaples@icloud.com to connect with Anna or follow her on https://bit.ly/3bWaY4P (Facebook), https://bit.ly/3bWb0cX (Twitter), https://bit.ly/3kqGRpK (LinkedIn), https://bit.ly/2O3YL5K (YouTube), and https://bit.ly/3bFbzrb (Instagram). Listen to her https://apple.co/2P9zpnj (podcast)! Ready to launch your podcast? Visit https://thepodcastmembership.com/ (The Podcast Membership)!  You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Welcome back to another solo episode of The Art of Communication! Speaking from a personal experience, I have realized that learning how to read nonverbal communication is key to understanding other people's true intentions and emotions. There's so much that's being said but is not expressed in words. More often than not, we don't realize what's actually being communicated to us because they only appear in the blink of an eye… or because we don't just know how to read them.  What I'm going to discuss are practical tips to read nonverbal communication. Specifically, I will give you tips to understand micro-expressions, those split-second expressions that communicate our true intentions; list the rules of body language that help us understand the other person better; and share the connections between our tones and emotions.  Let's listen to this episode and understand nonverbal communication better!  In this Episode: [00:01 - 03:47] Opening Segment I introduce our topic for today [03:48 - 08:05] Micro Expressions  Do micro-expressions tell our true intentions? Here's my explanation The 7 micro expressions you should know  Boost your EQ by 10% and your sales by 20%! Free e-course link below [08:06- 17:14] Body Language and Tonality  The rules of body language The Rule of 4 Congruency Context  Baselining  Continue listening to learn the last rule!  What your tone says about you  Understanding non-verbal communication better Here are some tricks from me  [17:15 - 18:17] Closing Segment The most important thing in communication is this  Final words from me Tweetable Quotes: “Microexpressions are really important because they communicate our true intention.” - Greg Rice “Reading body language can be so powerful but it's also easy to do wrong.” - Greg Rice “Just listen for changes in voices that signal emotions.” - Greg Rice Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).    You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Selling a product would be much easier if there's a story around it. Turning that product from a mere object into a piece of history that buyers can relate to is the cup of tea of Jane Tabachnick. Jane is a multi-awarded content and public relations strategist recognized for her contributions in her industry. Among other awards, she was named as one of Fast Company's Top 100 People Online.  Today, she will break down the process that turned 200 authors into best-sellers. Why did she choose this path? Because she believes a book can build one's authority when done right.  Let's listen to this episode and learn how to quickly become an authority!  In this Episode: [00:01 - 04:30] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below I introduce Jane Tabachnick [04:31 - 11:05] The Power of Storytelling  How Jane started as a content and public relations strategist  Don't miss this interesting story from Jane! Listen to Jane's approach in telling the story of her clients  [11:06- 23:42] Secrets to Building Authority with Best-Selling Books  Find your story to tell with these tips from Jane  What is the Alexa Flash Briefing and how can you leverage it?  Writing and promoting a best-selling book to build authority  The airplane approach vs. helicopter approach What does Jane mean by these approaches?  [23:43- 28:47] The Traits of a Great Storyteller The conversation that left you with the most impact With Debbie Silver  What communication skill would you have wanted to learn sooner? Listening and not immediately reacting  The best communicator you know William McDonough, author of the book, “Cradle to Cradle” [28:48 - 30:14] Closing Segment Connect with Jane! Links below  Final words from me Tweetable Quotes: “Look at what you enjoy doing and to try and find the sweet spot...because you really can't be on all platforms successfully.” - Jane Tabachnick “I think [books] are a great alternative to a podcast. You don't need an intro and an outro. You don't really need to do editing. You can actually record and publish from your phone.” - Jane Tabachnick Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://alexaflashbriefing.com/ (Alexa Flash Briefings)  https://www.debbiesilver.com/ (Debbie Silver) Email marketingvirtuoso@gmail.com to connect with Jane or follow her on https://bit.ly/3bddqU8 (LinkedIn), https://bit.ly/2ODwB1x (Facebook), https://bit.ly/3u7KQft (Twitter), and https://bit.ly/3bk7RTR (Instagram). Visit her https://janetabachnick.com/ (website) and turn your book into a best-seller! You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

In this solo episode, I will share 3 key steps for you to know the true needs of your prospects. The first 2 steps are preparation and attention. You need to prepare for the call by researching the client, their industry, and the company. You also need to be attentive to pinpoint what I call as “sparks,” which will guide you in taking the third and probably the most important step. What's this step? What are sparks? How can you implement these steps strategically?  Let's listen to this episode and learn the 3 key steps to get prospects to open up to you!  In this Episode: [00:01 - 03:04] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below I introduce our topic for today [03:05 - 08:46] More Than Just a Buyer What do buyers think of salespeople? I break down the numbers Understand the other person better As a prospect  As an individual  [08:47- 13:01] Art of Listening  Understand the industry where you belong I tell you why Where to look for information most important to the company? The steps to take to listen to the client better [13:02- 23:45] The Right Questions   Treat the prospect like a friend  Watch YouTube videos and look for this  The right questions to ask the prospect  [23:46 - 26:10] Closing Segment The last thing you should do for a prospect  Final words from me Tweetable Quotes: “If you feel like something might be important to this person…there's a good chance that you might be right.” - Greg Rice “If you prepare heavily, if you focus on being aware of their emotional responses in real time, and you go through a questioning strategy...you're much more likely to walk away from that meeting with a clear and accurate view of what your client's real issue is.” - Greg Rice Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://seekingalpha.com/ (Seeking Alpha) https://www.scienceofpeople.com/about/ (Vanessa Van Edwards) Book: https://amzn.to/3jQM8qi (Secrets of Question-Based Selling)   You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Lena Sisco of Congruency Group, LLC shares some practical tips to easily detect lies and deceptions. Do you know you can do this in 5 minutes and by only paying attention to pronouns?  In this episode, Lena will share her journey to the intelligence world and how it turned her into a renowned expert in rapport- and trust-building interrogation. She is currently training individuals and organizations to read people better, improve their presence in front of others, control a conversation, and separate deception from the legitimate and the authentic.  Tune in! Let's learn how to build rapport from a GITMO interrogator!  In this Episode: [00:01 - 07:17] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below I introduce and welcome Lena Sisco  Her path to the intelligence world  [07:18 - 16:20] Rapport-Based and Non-Accusatory  Her transition to a more rapport-based interrogation Why it's easy being a woman in the interrogation space  Detect lies in 5 minutes with these tips from Lena  [16:21- 29:01] Pay Attention to Pronouns and Accountability  How to better pay attention to verbal and nonverbal cues  Shut down the internal chatter   Read a statement and find a deception! Listen to Lena's advice here The golden rule of interviewing  [29:02- 40:04] Lead Your Team and Protect Them Better Lena's tips for leaders to lead better  The conversation that left you with the most impact With her former student  What communication skill would you have wanted to learn sooner? Getting feedbacks The best communicator you know Kelly Roach Grant Cardone [40:05 - 41:52] Closing Segment How to find Lena Links below  Final words from me Tweetable Quotes: “You have to have amazing awareness, focus, and concentration...you need that open awareness so you can take in the verbal and nonverbal.” - Lena Sisco “I wanna make [my people] happy, they wanna make me happy, and all it takes is a little tweaking and adjusting on how we speak to people.” - Lena Sisco Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  Test your observation skills by watching this YouTube channel: https://bit.ly/2OwBRnK (To Tell TheTruth) https://unstoppableentrepreneur.com/ (Kelly Roach) https://grantcardone.com/ (Grant Cardone)   Email lenasisco@thecongruencygroup.com to connect with Lena or follow her on https://bit.ly/2OvOQpL (LinkedIn), https://bit.ly/3jJerqx (Facebook), https://twitter.com/lenasisco (Twitter), https://bit.ly/3adpXYb (YouTube), and https://bit.ly/376ltkq (Instagram). Check out her personal https://www.lenasisco.com/ (website) and Congruency Group https://www.thecongruencygroup.com/ (online) to learn more about her work. Check out her online courses https://tcg.thinkific.com/ (here).    You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Business owners sometimes become victims of their own successes because they can't delegate tasks effectively or guide their team in doing their tasks. They end up doing more than they should, affecting their productivity and keeping them from fulfilling their big business visions.  That's where Paula McNicholas and her team at Lean Team Strategies Strategies, Ltd. come in. They work with business owners to boost the productivity of their own team and free up more time for more lucrative new projects. You may have already heard this before, but at the heart of their services, “communication is the key.” Tune in! Let's get right into the episode and learn how communication can streamline a business!  In this Episode: [00:01 - 05:31] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below I introduce and welcome Paula McNicholas  Bringing a “big business mentality” to small businesses  [05:32 - 16:22] Role of Communication on a Team's Productivity  Do you think you don't have time to build your business?  Here's Paula's advice for you Paula tells us why communication is key in being productive  How to leverage the abilities of your team members according to Paula [16:23- 29:50] Constructive Feedbacks Within a Team  Are you a business owner wanting to have more time with your family? Here's Paula's recommendations for you  Paula lays out the steps to provide constructive feedback to team members  We talk about the 3 C's to drive the productivity of the team  [29:51 - 38:03] Better Marketing Skills The conversation that left you with the most impact Her talk with her former general manager  What communication skill would you have wanted to learn sooner? How to market what you do  The best communicator you know Lee Tunney-Ware [38:04 - 41:47] Closing Segment How to find Paula Links below  Final words from me Tweetable Quotes: “Communication is one of the key drivers of productivity.” - Paula McNicholas  “Before you even have a team, you gotta make sure you got good communication.” - Paula McNicholas  Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  The Art of Communication Episode 80: https://bit.ly/3rtcLUQ (Lee Tunney-Ware | The True Purpose of Your Communication)   Email Paula@PaulaMcNicholas.com to connect with Paula or follow her on https://bit.ly/3rFhJ19 (LinkedIn) and https://bit.ly/3tzKCgX (Twitter). Check out her website https://paulamcnicholas.com/. You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

For Michael Keating, vulnerability is not a weakness, but a sign of being human. This is specifically an important reminder for leaders who often put themselves in an impossible position to not commit mistakes and hide their vulnerability. Committing mistakes and being vulnerable are actually key ingredients to an authentic and caring leadership, to which Michael has his “10 C's” as his model. He joins us today to discuss these topics that improve our overall communication with others.    Tune in! Let's get right into the episode and learn how to optimize human-to-human conversations! In this Episode: [00:01 - 05:49] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below I introduce and welcome Michael Keating His fascination with human relations and communication [05:50 - 11:54] Recognition  The general purpose of communication according to Michael  He talks about his humble beginnings as a human relations expert  The same basic needs of all humans for Michael [11:55- 19:34] Resonance  How to resonate better with other people Psychological safety Intimacy Instincts  The best kind of connection according to Michael  Listen to Michael's 10 C's of a caring leadership  [19:35 - 28:59] Relations  The common mistakes that leaders commit Why vulnerability is not a weakness Michael explains  How leaders can ask better questions  [29:00 - 35:44] Best Communicator  The conversation that left you with the most impact Conversation with yourself  What communication skill would you have wanted to learn sooner? Listening to the answer of another person  Understanding that your own biases are dangerous  The best communicator you know It should be yourself Michael's tips to be a good communicator  [35:45 - 37:31] Closing Segment How to find Michael  Links below  Final words from me Tweetable Quotes: “Even the language of the face is universal because we all have faces and so we can communicate on that very basic level.” - Michael Keating “The best conversation is when you don't really have any expectations.” - Michael Keating Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).    Email michaelthomaskeating@icloud.com to connect with Michael or check out his https://bit.ly/3azRqm0 (LinkedIn) and https://humanspro.mn.co/ (website). You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

During your talk about a story you thought is so incredible and compelling that it will move your audience to tears, you found yourself talking to hundreds of uninterested heads. The people at the back seem like they're having a fun chatter. Those in the middle can't take their eyes off their phones. Among the people at the front that you can easily see, only a handful seem interested, and you feel that their interest is not even genuine.  After the talk, you wondered: “What went wrong?” Peter Hopwood, a global speaking coach, and seasoned speaker joins us in this episode to share the science and art of public speaking. Many factors make or break a story, but the most significant among them is emotion. How to deliver an emotion that will catch and keep the attention of the people in front of you?  Tune in! Get right into the episode and learn from Peter how to command your audience! In this Episode: [00:01 - 06:30] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below I introduce and welcome Peter Hopwood His road to being a seasoned speaker  [06:31 - 16:11] The One Thing You Should Provide As Speaker Listen to Peter's tips to prepare for your talk  The importance of self-awareness No one will and should listen to you unless you give this… Find out here Doing something many times doesn't mean you'll get better at it Peter explains [16:12- 26:55] Body Language and Micro Expressions  How to deal with fear according to Peter Peter breaks down the power of body language and micro expressions  Every part of your body can tell something  [26:56 - 37:17] The Heart of Storytelling   Why you should pay attention to your tone  How you deliver your message is another message in itself  What is considered the heart of storytelling? [37:18 - 46:38] The Confidence of a Speaker The conversation that left you with the most impact A conversation with a person who asked him for mentorship  What communication skill would you have wanted to learn sooner? Being confident  The best communicator you know Peter didn't mention a name but he shared what makes a great communicator [46:39 - 49:25] Closing Segment How to find Peter Links below  Final words from me Tweetable Quotes: “It's not just about the story you're telling...It starts with the story in your head about yourself.” - Peter Hopwood “The more you do something, the more confident you get at it.” - Peter Hopwood Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  https://www.youtube.com/channel/UCx_8ri2rYergbu_06VNSPlw (The Behavior Panel)   Email hello@peter-hopwood.com to connect with Peter or check out his https://bit.ly/36B2OwB (LinkedIn) and https://bit.ly/2MhL8PT (Twitter) pages. Watch out for their new http://www.peter-hopwood.com/ (website)! You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

What's the first thing you should know about James Rosebush? He's basically a relentless fellow who will grow your company through the power of words. Carrying decades-worth of knowledge under his sleeves, James has helped his clients throughout the world with management strategies, finance and wealth management, marketing, leadership coaching, and communications. His varied skill set led him to a stint in the White House, where he served at the communications arm of a former president. He will share this experience with us and drop a lot of tactics and secrets in public speaking, which he included in his Amazon no.1 best-selling book, “Winning Your Audience.” Tune in! Get right into the episode and learn from James how to communicate like a president! In this Episode: [00:01 - 10:13] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below I introduce and welcome James Rosebush Connection among business, speaking, and music A life-changing journey to Moscow [10:14 - 24:13] Core of Effective Public Speaking First two foundations of effective public speaking Storytelling No inhibitions  The secrets of storytelling according to James A speech starts with an anecdote  The anecdote can be recalled easily The story you tell doesn't have to be yours  Read obituaries  What's the best way to tell a story?  Dramatic  [24:14- 34:35] Secrets to Break the 4th Wall Down James tells us why should learn about the 4th wall Bring that wall down  Connect with your audience Deliver the value of your speech Overcome the 4th wall Appreciation Respect Empathy What audience group scares James the most?  [34:36 - 45:02] Structure of Great Speech  What James learned from Ronald Reagan Failure is unacceptable in his situation You should be honest with and understand the media Be a well, not a fountain  The structure of a great speech Should be easy to follow Should have “elements” [45:03 - 57:38] Power of Words  James talks about the power of words Commands attention Expresses authenticity  How to win your audience according to James  Listen to his tips  [57:39 - 57:23] Closing Segment How to find James Links below  Last story from James Final words from me Tweetable Quotes: “The way of speaking today is to follow the journalistic style of writing.” - James Rosebush “When you learn how to be an effective public speaker, you're really learning who you are.” - James Rosebush Resources Mentioned:  FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out https://bit.ly/3bGGN2Z (here).  James' book: https://amzn.to/3il44J2 (Winning Your Audience) Book: https://amzn.to/39ASCEY (How to Win Friends and Influence People) https://bit.ly/2LGBqGa (Frederick Douglass) https://bit.ly/2XKR8Th (Martin Luther King, Jr.)  https://barackobama.com/ (Barack Obama) https://bit.ly/2XOD0bq (Bill Clinton)   Email jsrosebush@growthstrategy.us to connect with James or check out his https://bit.ly/3qqPouJ (LinkedIn), https://bit.ly/2KnxKss (YouTube), and https://bit.ly/35HUZEY (Instagram). Visit https://www.growthstrategy.us/ (GrowthStrategy) to learn more about their work.  Do you want James to be your public speaking coach? Sign up https://bit.ly/3bSa9LA (here). Know more about https://bit.ly/39H2bCF (economic-social governance). You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you!

High-performing salespersons are great communicators who can understand the true needs of their clients. These salespersons also have the genuine intention to build trust and develop long lasting seller-client relationships. They are great storytellers not of their own stories, but of their client's. Building trust. Developing relationships. Selling better. We will learn the secrets of high-performing salespersons with Mike Montague as our guest. Mike is the Global Head of Content of Sandler Sales Training System, one of the leading sales systems in the world. He is also the voice behind the How to Succeed and Playful Humans podcasts and the co-author of LinkedIn the Sandler Way.  Tune in! Get right into the episode and learn from Mike to succeed in sales with great communication!  In this Episode: [00:01 - 07:04] Opening Segment Boost your EQ by 10% and your sales by 20%! Free e-course link below I introduce and welcome Mike Montague His sales journey started before college  The benefit of doing sales early  [07:05 - 16:48] Don't Be Yourself Always The importance of self-awareness Where you are now Where you want to go What's the best way to communicate? Understand your preferences Treat people how they want to be treated Don't be yourself always Pay attention to what works and what doesn't Listen intently to what the person is saying  Take a second to think of a better response The benefits of selling remotely  You can look smart by only being prepared  Prepare a checklist  New skills in presenting your products Opening a collaborative document Pre-recorded video [16:49- 28:00] Tell Their Story Better  Powerful communication tools and how to leverage them Calendly Vidyard Highspot Gong The secrets to build trust with clients  Don't sell unless the client wants it Tell the client what's next Keys for a great sales presentation Tell their story, not yours [28:01 - 40:03] Think About the Client's Interests  Questions to ask in a sales call Discovery Impact Decision-making Budget How you ask your client matters  Business impact Return on investment The difference between good and bad salespersons Business vs client interests  Communicate personal and professional growth  Goal-setting Communication Sales leadership   Passion project on air Rediscover the kid in you  Enjoy life as an adult  [40:04 - 45:21] Listening Comes First  The most impactful conversation of your life?  Conversation with their local pastor  One communication skill you wish you had more of in the past?  Listening  Influencing people  Who is the best communicator you know?  Seth Godin, Dave Ramsey His cousin [45:22 - 46:52] Closing Segment How to find Mike Links below  Final Words Tweetable Quotes: “The best way to resonate with somebody in a presentation is to tell their story better than they can tell it themselves.” - Mike Montague “There's a big difference between talking with a friend in person and having dinner and seeing what they did on vacation on Facebook.” - Mike Montague Resources Mentioned:  https://calendly.com/ (Calendly) https://www.vidyard.com/ (Vidyard) https://www.highspot.com/ (Highspot) https://www.gong.io/ (Gong) https://www.sethgodin.com/ (Seth Godin) https://www.daveramsey.com/ (Dave Ramsey) E-Learning Opportunities: FREE e-course on mastering body language and micro expressions https://bit.ly/2LLP0rM (here)  Sandler's E-Learning Library http://sandler.com/sell (here) Grab a free e-book copy of LinkedIn the Sandler Way https://bit.ly/2LPeW5O (here).    Email mike.montague@sandler.com to connect with Mike. Check out his https://bit.ly/3bBZBjE (blog site) and https://bit.ly/2LzVz0B (LinkedIn) and listen to his podcasts:...

Are you thinking about the career path you want to take but still cannot figure it out? Do you want to switch careers? Are you wondering why your company keeps on losing employees? Whether you are an employee who wants to start all over again or an employer who wants to retain people, this episode is for you. Tammy Gooler Loeb joins us today to talk about coaching, switching careers, and facilitating better communication with people. Tammy is an executive and career coach, speaker, facilitator, and the voice behind the Work from the Inside Out Podcast.  Volumes up! Dive into this episode and learn from Tammy how we can have better communication by asking power questions and listening better! In this Episode: [00:01 - 04:36] Opening Segment Boost your EQ by 10% and sales by 20% Link below  I introduce and welcome Tammy Gooler Loeb Executive and career coach Podcast host Speaker  Facilitator [04:37 - 14:07] What Coaching Really Is  Tammy shares her humble beginnings as a career coach Started in the community mental health space Always interested in helping others figure out their life plans She breaks down what coaching is and what it is not A facilitator and partner, not an instructor or consultant Facilitates growth Asks power questions Helps people craft plans and goals Challenges people to reach their goals  She walks us through the process of determining a career or life path  What have you done so far? What do you like? What are your values?  How are those values honored or stepped on?  What lights you up?  [14:08 - 25:53] The Reality of Switching Careers Tammy talks about the 2 ways to switch careers Apply your current skills to another industry Learn a new skillset She tells us a story about an individual who switched careers From software engineering to affordable housing Started volunteer work Developed relationships with the community Build his knowledge base on affordable housing Worked on his comfort level Tammy drops doable tips for leaders and entrepreneurs to retain staff Check with people regularly  Follow up with their ideas  Study great leaders and other role models  [25:54 - 33:52] Better Communication   Tammy mentions some role models you can emulate Warren Bennis Peter Drucker Bill Gates Ask power questions better  Open-ended Not answered with a yes or no or a single word Usually a “what,” “how,” and “why” Self-reflective Listen better Ask a great question then just be quiet  Put yourself in the other person's shoes  [33:53 - 42:21] Preparation Before Switching  The most impactful conversation of your life?  With the director of her graduate program  Prepared her to walk down her desired career path  One communication skill you wish you had more of in the past?  More comfortable in public speaking a lot sooner  Took her many experiences to be comfortable Who is the best communicator you know?  A mentor named Dorie Clark [42:22 - 44:29] Closing Segment How to find Tammy  Links below  Final Words Tweetable Quotes: “If you are keeping people engaged and happy, the profits will show up.” - Tammy Gooler Loeb “When somebody else feels heard, they're going to be far better equipped to listen to you and you're going to have a much, much better dialogue, better communication overall.” - Tammy Gooler Loeb Resources Mentioned:  https://bit.ly/39dPcYK (Know Your Why) by Michael Jr.  https://bit.ly/3bowGzF (Simon Sinek) https://dorieclark.com/ (Dorie Clark) Email tammy@tammygoolerloeb.com to connect with Tammy or visit her https://www.tammygoolerloeb.com/ (personal website) and social media pages: https://bit.ly/3bpM9j1 (Facebook), https://bit.ly/2Xy9iY5 (LinkedIn), https://bit.ly/3i0edKU (Twitter), and https://bit.ly/2K1sNp3 (Instagram). Listen to her...

An effective marketing proposal involves learning what keeps the customers up on a Sunday night and what keeps them going on a Monday morning. In this episode, we will learn how we can land clients not only by presenting such a proposal, but also by knowing them on a deeper level with Priscilla McKinney. Priscilla is the Chief Executive Officer and the Momma Bird of Little Bird Marketing, a creative team that offers high-quality content marketing solutions and insights to their clients. She also describes herself as a “slightly annoying truth-teller powered by [her] husband's homemade bread.” Tune in! Get right into the episode and learn from Priscilla how to land your next client with her marketing tips! In this Episode: [00:01 - 05:29] Opening Segment I introduce and welcome Priscilla McKinney  Sense of urgency in interacting with people  [05:30 - 15:14] Biases Are Okay  How to know people in 20 minutes It's not about being authentic Being authentic is not being yourself  The Platinum Rule Priscilla doesn't mind people having biases Biases are inherent It's about how we deal with our biases    How to tell the “hard truths” in marketing Don't be afraid to tell the truth no matter how uncomfortable it is Work with clients on how to move forward  Mind the language you used  [15:15 - 27:14] Help Others and Ask for Help  Connect with customers better  Ask the right questions  Learn the customer's pain points  Analyze how to add value  Know “persona work” from Priscilla  “What is keeping them up on a Sunday night?” “What is getting them going on a Monday morning?” Mix vulnerability and empathy What's this communication challenge Priscilla encountered? Lost 35% of their town due to a series of tornadoes  Her creative studio burned down Helping and getting help are both valuable experiences  There's no shame in asking for help  Be honest with how you can help others  Tell the truth about what you need help with  [27:15 - 34:15] Create Enough Margins in Life The most impactful conversation of your life?  Conversation with the father of her brother-in-law One communication skill you wish you had more of in the past?  Not speaking over people Who is the best communicator you know?  Her friend, Doug Hutchinson   [34:16 - 36:32] Closing Segment How to find Priscilla Links below  Final Words Tweetable Quotes: “At the end of the day, marketing is here to drive business impact, whether that's an impact socially, culturally, or financially. Whatever it is, get in touch with what impact it is you're trying to make...” - Priscilla McKinney “We're all people who can help and we're all people who can get helped.” - Priscilla McKinney Resources Mentioned:  Book: https://amzn.to/3omIpSS (How to Read a Book) Book: https://amzn.to/3i1Y5c0 (Margin: Restoring Emotional, Physical, Financial, and Time Reserves to Overloaded Lives) https://bit.ly/3nmkf9H (Gabby Bernstein) Email priscilla@littlebirdmarketing.com or visit https://bit.ly/3hSg1FI (LinkedIn) and https://bit.ly/3bgzA9z (Twitter) to connect with Priscilla. Check out their https://littlebirdmarketing.com/ (website) and social media pages: https://bit.ly/3q0mfWT (LinkedIn), https://bit.ly/35lQvUo (Facebook), https://bit.ly/2LevMLd (Twitter), and https://bit.ly/38q4WbV (Instagram). Listen to her https://apple.co/2XjFuOY (podcast).  You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook).  Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love...

“Everything you do will come from you.” This is the belief of Lee Tunney-Ware, an experienced trainer, business coach, author, entrepreneur, transformational speaker, psychotherapist, stress management, counselor, and hypnotherapist. Lee boasts a track record for successful business management, growth, and problem-solving along with sales and marketing expertise driven by a passion for personal development. He is also an internationally published author and an effective motivational speaker with a proven ability to move audiences and inspire change. I'm so excited to dive into Lee's wealth of wisdom and knowledge as we talk about unlocking the true purpose of your communication and the secrets behind true collaboration.  In this Episode: [00:01 - 08:24] Opening Segment I introduce and welcome Lee Tunney-Ware Executive coach Counselor and hypnotherapist  Motivational speaker  The importance of where we communicate from  Communicating to vs from  Communicating from the heart, mind, spirit, and biology  How to know  The X-box example  How you respond  What communication is for What part are you speaking from and to  The time frame you use  Present, past, or future  What place are you speaking from  Speaking to and from the heart  Releasing all judgment  [08:25 - 23:19] The Purpose of Your Communication; Our Mindset How to align the four parts of communication  Communication is external  You can not think for another person  Syncing your body and mind  Where disagreements come from  Expectations not being met  Aligned Internally and externally How certain words and feeling match with different aspects of a person The truth behind meditation  Meditation is not medication  Speaking in complete respect one person to another  Aligned by understanding the intent and purpose of the conversation  Going about changing the mindset behind your communication  Taking away all judgment  Communication as a means of safety and community  The way to pure communication  Showing up free of expectations Mindset vs. setting your mind  What people fear and what people want  Pure collaboration  How your decisions impact your communication  Changing the future through your words  The impact of our words on others  [23:20 - 39:55] The Subconscious Mind Doesn't Exist; Communication Freedom Lee's thoughts around the subconscious mind  Questioning core societal beliefs  The Menu of Life analogy  The subconscious mind does not exist  95% of you is supposedly in the subconscious mind This would mean we only control 5% of ourselves  Giving you control back  The 1,000 Euro challenge  ‘Show me the unconscious mind' Beliefs are barriers to the truth and the life you want  Fight or Flight communication barriers  Without freedom, there is no choice  Finding true freedom internal communication  If we knew everything was going to be ok, we wouldn't need all the books  Putting obstacles in our own future  We create ourselves as the villain  What isn't an external danger, is a created anxiety  Changing the future for everybody  My beliefs and opinions shouldn't get in the way of future generations My thoughts on the subconscious and true collaboration  [39:56 - 1:09:30] Closing Segment The most impactful conversation of your life?  Lee shares a story about his time in Karate  “No point in stepping on the mat, if you've already lost in your mind”  Your mind will dictate your loss or win  I am the master of me Internal communication  You can't talk to the subconscious mind because it IS you One communication skill you wish you had more of in the past?  Having a presence Does it feel right,

Our guest for today is Vanessa Vallely, Founder and Managing Director of WeAreTheCity.com, a non-profit organization providing resources and job opportunities for women across the United Kingdom and India. Vanessa throughout her career has advocated for equal opportunities for women in the workplace and provides resources for women to progress in their careers. Her advocacies and mission were recognized in 2018, receiving The Most Excellent Order of the British Empire.  Gear up! Get right into the episode and learn from Vanessa how women can leave a lasting legacy in the world! In this Episode: [00:01 - 09:04] Opening Segment I introduce and welcome Vanessa Vallely  Keynote speaker Gender equality advocate  Consultant for government and corporate organizations Vanessa gives background on her story  Influence from her mother working 4 jobs  Working at the tech industry  Relationships with people are crucial [09:05 - 21:51] Communicating Diversity and Inclusion Vanessa walks us through the beginnings of We Are The City Advocates equal opportunities for women Helps companies retain top female staff Trains women to advance in their careers Overcoming judgments from having a unique accent Taking elocution lessons  Listening to Queen Elizabeth II's speech Being proud of who she is Participating in Toastmasters Vanessa talks about the services offered by We Are The City Opening opportunities for women Training women to be in the leadership room Fostering diversity and gender inclusion in the workplace [21:52 - 32:50] Leaving a Lasting Legacy Unique communication challenges that women face Jobs that are too prescriptive Presentation of job opportunities for women Language being used for women  Launching her organization in another country Motivations for expanding in India Adjustments based on the Indian context A unique opportunity to forward their mission  Vanessa shares this amazing story about her book Included in the “40 things to do before I was 40” Leaving a lasting legacy for women empowerment Stay focused on your goal [32:51 - 44:37] Setting Expectations with the Family The most impactful conversation of your life?  Conversation with her English teacher and mentor  Pay attention to your LinkedIn profile  One communication skill you wish you had more of in the past?  Learning how to stop her mouth and engage her brain Listening  How to balance work and family “No talk about work” during family time Give time for your kids  Set expectations Who is the best communicator you know?  Her mother [44:38 - 46:56] Closing Segment How to find Vanessa Links below  Final Words Tweetable Quotes: “That LinkedIn profile is an opportunity for you to sell yourself. You're allowed to brag and boast a little bit.” - Vanessa Vallely “Work is important...but you can't get [the] time back with people.” - Vanessa Vallely Resources Mentioned:  Vanessa's book: https://amzn.to/3na8B1M (Heels of Steel) Email vanessa.vallely@wearethecity.com to connect with Vanessa. Check out her https://vanessavallely.com/ (personal website) and https://bit.ly/2KNH8pD (LinkedIn) and https://twitter.com/WATC_girl (Twitter) pages to learn more about her. Visit their https://workwithus.wearethecity.com/ (website) to know more about their work and https://wearetechwomen.com/ (https://wearetechwomen.com/) to get updated on opportunities for women in the tech industry.  You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at...

Brendan McCauley is the Founder of Growing Entrepreneur, helping coaches to grow and automate their business to allow them to focus on what they want to do in their lives. As a millennial, Brendan combines his love for technology and training to create an exciting mix of new-age digital and old school face-to-face styles of leadership and training. He is also the author of “13 Principles To Achieve Greatness,” a free personal development book that shares his secrets to living the life he had dreamed of. Brendan is the voice of the Growing Entrepreneur podcast where he interviews top entrepreneurs and applies the lessons he learned from them in his own training.  Don't wait! Get right into the episode and learn from Brendan how you can automate your business! In this Episode: [00:01 - 04:31] Opening Segment I introduce and welcome Brendan McCauley Entrepreneur Author Podcast Host Brendan gives background on his story  Coaching Network marketing  Entrepreneurship Leaving the 9-to-5 cycle [04:32 - 14:16] Resourcefulness, Not Resources Brendan walks us through his process of building relationships Spotting the most resourceful influencers It's not about those with the most resources Motivating another person to “flip the switch” Build trust Show you really know what you're doing  Establish systems and processes Find your natural gifts  [14:17 - 27:58] Automation: A “No Communication” Approach How to manage conversations more effectively Find the most suitable project management tool for you Establish standard operating procedures How to develop demand from your clients Find what you're really good at Don't look at the money right away Explore the value-added you can offer [27:59 - 33:49] Bridge-Building   Brendan talks about his podcast A valuable networking tool “Content is king” A conduit between what people are now and what they want to be in the future The topics he wants to talk about E-learning space Entrepreneurship Businesses scaling [33:50 - 41:50] Closing Segment The most impactful conversation of your life?  Conversation with a life coach Helped in his transition to what he is now One communication skill you wish you had more of in the past?  Selling himself Pitching his services Who is the best communicator you know?  Ron Malhotra How to find Brendan  Links below  Final Words Tweetable Quotes: "You can be most effective when you're really living in the gift of what you're really good at.” - Brendan McCauley Work with [people] to make a system that works for you.” - Brendan McCauley “From a networking perspective, the people you can meet simply by the fact you have a podcast, it grows exponentially.” - Brendan McCauley Resources Mentioned:  https://www.joseinspires.com/ (Jose Flores) http://www.lesbrowncoaching.com/ (Les Brown) https://asana.com/ (Asana) https://monday.com/ (Monday) https://trello.com/ (Trello) https://www.dropbox.com/?_hp=c (Dropbox) http://www.drive.google.com/ (Google Drive) https://www.messenger.com/ (Facebook Messenger) https://www.whatsapp.com/ (WhatsApp) https://www.russellbrunson.com/ (Russell Brunson) https://stevejlarsen.com/ (Steve Larsen)  https://stephen-james.co.uk/ (Stephen James) https://www.ronmalhotra.com/ (Ron Malhotra) Email brendan@growingentrepreneur.com to connect with Brendan. You can also connect with him on https://bit.ly/34OSFf0 (LinkedIn) and https://bit.ly/2WNnegu (Facebook). Visit https://www.growingentrepreneur.com/ to learn more. Listen to his https://apple.co/3ptjLjw (podcast).  You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The...

Caleb Guilliams is the New Face of Finance. After Caleb traveled across the country for over two years learning from top financial experts, he discovered proven strategies and principles that can empower anyone to create and protect real wealth. He is now the CEO of https://betterwealth.com (Better Wealth), a company providing people with the best in-depth financial planning resource to help set people up for a better future. On top of that, he is an author, podcaster, speaker, and coach with a mission for helping people reach their highest potential.  Don't wait! Get right into the episode and learn how Caleb uses the power of empathy to build better wealth. In this Episode: [00:01 - 04:21] Opening Segment I introduce and welcome Caleb Guilliams CEO at 24  Financial planning and freedom  Host of the Better Wealth Podcast Caleb gives background on his story  Family life Fascination with money  Worked in investments at 18  Took over the department  Journey of learning from other people  [04:22 - 14:22] Out Communicating by Understanding the Why  Caleb shares how he communicated with people despite his young looks Dynamic and getting people's attention  Most people don't understand their “why“ Making people feel understood and taken care of  How Caleb built his communication style  Knowing your weaknesses  Uncovering someone's why  Getting to the ‘why'  Starting with if money wasn't an issue, what would you do  ROR - Return on Result  Time, money, and expertise in places that matter  “I want to understand your definition of financial freedom”  Deploying empathy across the board Drawing the golden circle  Why this matters  Clear defined ROR statement  Overcoming deeper root fears  Fear of poverty and failure  Dealing with the fear by asking ‘why' Terrified of having regrets in life  Deep desire to do something bigger  Life is short  [14:23 - 20:50] Communicating with a Team Approach Finding the right people for the job  Age has become an advantage  Checking the heart of the incentive  Focussed on impact and ROR  Attracting people who care  The team approach  Independent model Developing the feeling of teamwork  Daily huddles  Monthly meetings to define objectives  Team activities [20:51 - 35:01] A Framework to Build Better Wealth Caleb talks about his journey around the country  Most people are sheeple  Taking an audit of your life  Mission of helping people reach their potential No direct mentor  Issues in the system Learning leverage impact Caleb's investment strategy and framework It's all about you and your ROR  Look inward instead of outward strategy  Looking at cash flow  What are your assets and do they help Debt strategy - it can be a tool Controlled Compounding  Caleb's book - links below Caleb talks about his failures in communication  Jumped ahead by focussing on the what  Learning to diagnose the actual problem  Example of the x-ray  Caleb talks about starting  No money in the first year Make sure you self-reflect [35:02 - 46:50] Closing Segment Caleb's visions for the future Impacting a million people in 5 years The impact of Caleb's book Caleb's podcast The most impactful conversation of your life?  Conversation with his mom The things you can't control don't worry about  You're nor going to be a victim One communication skill you wish you had more of in the past?  Self-awareness is everything  Ability to read people and have empathy  Your biggest communication lesson?  Seek first to understand  Diagnose before you prescribe Who is the best communicator you know?  Looking at the impact of Jesus' communication Learning indirectly...

Strategic planning, preparation, and communication are key components to having a sustainable and successful multigenerational family-owned business. We will talk about all these components with Ann Dugan in this episode. Ann is a 4th-generation member of a large building and supply business in the Southeast of Georgia who also serves as consultant and advisor for other family-owned businesses. She founded the Institute for Entrepreneurial Excellence at the University of Pittsburgh.  Let's dive right into Ann's incredible story and learn the keys to communication that drives successful and sustainable family-owned businesses!  In this Episode: [00:01 - 08:08] Opening Segment I introduce and welcome Ann Dugan A 4th-generation member of a family large building and supply business  The business originated from her mother's side of the family Ann shares advice to address generational shifts in family businesses Good communication is key Preparation can make a lot of difference The previous generation lacked the necessary preparation The current generations have been more open to each other [08:09 - 21:33] Communication within Family Businesses Taking emotions out of succession in family businesses Draw a framework to prepare the children Choose carefully the children's career path Ensure that the children's strengths and career path align  Solving the unique communication challenges in family businesses Introduction to the business information No entitlement Membership in rotary and entrepreneurial clubs Introduction to the financials of the business An advisory board of directors [21:34 - 33:15] Sustainability and Success of Family Businesses Keeping family members accountable and responsible Annual evaluations Job descriptions Constant communication No emotions Separating business and family Relationship building Governance systems Employment policies Transparency Overcoming adversity in the leadership of family businesses Strategic planning Innovation Non-family perspectives [33:16  - 40:24] Closing Segment The most impactful conversation of your life?  Ann talks about the people who emphasized the importance of listening  Don't respond right away Ask questions Solutions can arise if not hurried  One communication skill you wish you had more of in the past?  Trust, but verify The best communicator that you know?  Family, TED Talk speakers, Ronald Reagan, Indra Nooyi Great leaders Empathy, emotion, sincerity, good listening skills How to find Ann  Links below  Final Words Tweetable Quotes: "If your family owns a business, regardless of your role in that business, it permeates all parts of life.” - Ann Dugan "Don't try to plan your response. Actually, listen and then start to have this dialogue. Good discussions of communication take questions. It's not having the immediate solution.” - Ann Dugan Resources Mentioned:  https://www.ey.com/ (Ernst & Young) https://www.ted.com/talks (TED Talks) Email Ann at ann@aduganllc.com. Connect with her on https://www.linkedin.com/in/ann-dugan-b48350/ (LinkedIn) and https://www.facebook.com/ann.dugan.18 (Facebook). Visit https://www.familyoffice.com/ to learn more.  You can connect with me on https://www.linkedin.com/in/gregricecxeffortgeek/ (LinkedIn), https://twitter.com/gregjrice (Twitter), https://www.instagram.com/gregjrice/ (Instagram), and https://www.facebook.com/gregory.rice.372/ (Facebook). Join https://www.facebook.com/groups/jointhecommunicationnation/ (The Communication Nation) and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I'd love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ (https://gregjrice.com/inflection/) and let's have a conversation. LEAVE A REVIEW + help someone who wants to

The greatest gift Devon Harris, Leader of the Keep on Pushing Foundation, ever received was the belief that a positive attitude and a never say die philosophy would carry him farther than he could imagine. It's with this attitude, that Devon became part of the original Jamaican Bobsled team that competed in 1988 and inspired the movie Cool Runnings! At the heart of Devon's message are the lessons he has learned of the power of persistence over obstacles in order to live one's best life. His book, https://www.amazon.com/Keep-Pushing-Lessons-Cool-Runnings/dp/0976408279 (Keep on Pushing) brings this message about how everyone can keep on pushing and working for their dreams every day of their professional as well as personal lives. Let's dive right into Devon's incredible story and learn the keys to communication that motivates entire countries!  In this Episode: [00:01 - 07:00] Opening Segment I introduce and welcome Devon Harris Original Jamaican Bobsled team  Importance of authenticity and motivations Devon gives some background about joining the Bobsled team  Started training at the age of 15  Anyone can become an olympian with an extraordinary desire  Becoming part of the team while being part of the army  Just kept trying  [07:01 - 19:55] Communicating with Authenticity; Selling the Dream Devon gives insights into the communication needed within an athletic setting  Speaking the same language  The challenges faced  Passing on the vital information  Tailoring the information to different individuals  Tips on being a good listener  Having a loose agenda  Listening with your heart not just your ears Give up trying to be impressive  The importance of context  The Keys to being a great leader Endeavor to put yourself in the other person's shoe  We all want to be treated as a full person  Communicating your persistence to other people Selling the dream What you can and can't influence It requires diplomacy  Keeping up the team spirit  You have to train and develop the other person [19:56 - 31:50] Motivating an Entire Country Devon talks about the value of diversity and how to drive it  Nature is not homogenous  Taking cues from sports  The person who can get the job done  Driving social mobility  Recognizing that different people have the ability to contribute  The benefit of the hope of opportunity  How Devon identifies with disadvantaged people Motivating people on a mass scale Inspiring people through a story  Writing the book instead of reading it  The importance of authenticity  Something about him/her Devon talks about leadership from his army days Prepare and practice; put the work in  [31:51 - 40:10] Closing Segment The most impactful conversation of your life?  Devon talks about her Grandmother  Amazing storyteller Having the vision and goal  One communication skill you wish you had more of in the past?  To ask more questions  The best communicator that you know?  Michael Manley, Winston Churchill, and Nelson Mandela, JFK Simple way to express your thoughts  Charisma and down to earth  Being a visionary  How to find Devon  Links below  Final Words Tweetable Quotes: "Keep your mouth shut, and keep your ears open… You really need to hear, as in feel, not just with your ears but with your heart.” - Devon Harris “My philosophy is that you endeavor to put yourself in the other person's shoe.” - Devon Harris Resources Mentioned:  https://www.amazon.com/Keep-Pushing-Lessons-Cool-Runnings/dp/0976408279 (Keep on Pushing) You can connect with Devon on https://www.linkedin.com/in/keynotespeakerdevonharris/ (LinkedIn), https://twitter.com/keeponpushing88?lang=en (Twitter), and https://www.instagram.com/keeponpushing88/?hl=en...

Have you ever used non-verbal communication as a means of making a deal or engaging a client? Today's guest, Joseph McGuire is one of the masters. Joseph, owner of Clear Sights Communication, assists clients in developing authentic communication to build exceptional relationships in both their business and their personal lives by combining the ancient Chinese tradition of Mien Shiang (Face Reading) with current research, Heart Intelligence and life wisdom. Joseph's wealth of experience has culminated within his book https://www.amazon.com/Face-Facts-Prospects-Recruitment-Negotiation-ebook/dp/B07HX9JFHV (Face Facts) - where he breaks down the arts of face reading to enhance business practices. I'm so excited to get right into the episode and learn how to win at business and negotiations from Joseph's unique approach to communication. In this Episode: [00:01 - 06:15] Opening Segment I introduce and welcome Joseph McGuire  The art of facial recognition  Using faces to read illness and emotions  Being better negotiators  Joseph gives some background on his work  Started as a massage therapist  Found the skill as a child  Trained and honed the skill  Examples as tool in diagnostics  Most people are not body conscious  [06:16 - 14:12] Using Facial Reading to Communicate Effectively Joseph gives some insight into eastern practices  Combining a number of diagnostic techniques  Network of other medical professionals to support  Joseph talks about how we can put this into practice  How it relates to the social climate today  Helping people with communication advice  Recognizing individual styles  The example of looking at eyebrows  How facial expressions can be used in a business setting The things that are revealed by the face  Tailoring communication for the person you're dealing with  Example of talking to the customers [14:13 - 20:28] Reading Faces to Win Negotiations Joseph talks about how he goes about negotiations  Mingling with people first informally  See them when nothing is at stake  Looking for incongruencies  Recognizing the game the other team is playing  The importance of getting the baseline right  Getting a clear picture contextually  There is no benefit to assuming  Keys to being a successful negotiator  Relaxed confidence  Identifying your own strengths and weaknesses  Willingness to make decisions  [20:29 - 30:03] Key Practices for Successful Leaders  Joseph talks about making better leaders  Willingness to listen  Demonstrate interest  Willing to ask questions  Keep it concise  Recognize when the other person has had enough  The importance of silence Noticing slight changes  Noticing tapping in the feet  Mirroring posture and relax  Allow silence to happen The 30s rule  The practice of meditation Joseph's approach  Finding your posture  Paying attention to the breath  Don't fight the mind just be attentive  Creating stillness for creativity and reception Emptying yourself to understand another  No try, just doing  A willingness to be receptive and explore Genuine interest in the other person  Joseph's journey to getting to this point [30:04 - 37:14] Closing Segment The most impactful conversation of your life?  A conversation with Joseph's father  Acknowledging mistakes  One communication skill you wish you had more of?  The willingness to listen at an earlier age  Dropping the guards  The best communicator that you know?  Lee Tony Ware - dyslexia but genius level Applying articulation  How to find Joseph Links below  Final Words Tweetable Quotes: "That's the key thing, it's the willingness to adapt, not to assume that...

Exploring the many facets of communication, one can not overlook the importance of sexual communication. Today's guest, Haley Helveston, is a Holistic Health Coach turned Sex/Relationship Coach. She is passionate about empowering her clients to have healthier relationships with themselves and with others. Her mission is to influence the world to have healthier relationships as she believes that is the foundation of a healthy society. She also is the host of the podcast - https://podcasts.apple.com/us/podcast/your-guide-to-love/id1505116408 (Your Guide to Love) where she dives into the topics of Sexuality, Spirituality and Health. Let's tune in as Haley speaks into our relationships with each other and ourselves.  In this Episode: [00:01 - 04:29] Opening Segment I introduce and welcome Haley Helveston Sex and relationship coach Your Guide to Love LLC & Podcast Haley gives some background on herself  Helping people live an orgasmic life  Your habits affect your relationships  Let's be open and blunt  [04:30 - 08:35] Starting the Conversation Haley talks about how to open up the conversation  Stop making sex weird  Normalize  What stops communication  Stigma from society  Just talk about it  How entrepreneurs can fix their relationships with their partners Schedule time to do it  Make it fun  Get on the same page with your partner  [08:36 - 14:47] Balancing Your Masculine and Feminine Energy  Masculine Vs. Feminine energy Everyone has both aspects in them Visualize softening your energy A lot of women don't know how to receive  How our energy affects our communication  ‘The wounded feminine'  The inner masculine  Finding the balance  Haley talks about how to receive effectively  The example of Dancing  Let your partner lead you  The Oprah and Michelle Obama example [14:48 - 23:20] Implementing Sexual Health in Your Life Haley talks about how people have received her message  How to have conversations with your children  Figure out what it is that they know  Help them feel like you are safe  Haley's thoughts on why this topic is hard for people  Shame culture  No need to feel ashamed Finding the right fit for ourselves  Write down what you desire  You attract who you are  Haley's work with men  A lot of men lack knowledge  Having compassion  Haley talks about how sexual health affects your life  The parallels you can face  Story of one of her clients  Haley's podcast  Interviews with sex coaches  Open mindedness around all topics  Combining sexuality and spirituality  [23:21 - 29:42] Closing Segment The most impactful conversation of your life?  Haley talks about the conversation with her family about switching careers  Stepping into a new person  What do you look for in first impressions? Navigating as an empath  Feeling safe  One communication skill you wish you had more of?  Listening to intuition  The best communicator that you know?  Haley talks about her mother  How to find Haley Links below  Final Words Tweetable Quotes: "You need to cultivate a healthy relationship with yourself, sexually. How do you get an orgasmic life? It's about getting that on all levels, not just sexually.” - Haley Helveston “We need to get rid of the belief that ‘there is something wrong with me' and there is really nothing shameful about having a sexual desire.” - Haley Helveston Resources Mentioned:  https://podcasts.apple.com/us/podcast/your-guide-to-love/id1505116408 (Your Guide to Love) You can connect with Haley on https://www.linkedin.com/in/haley-helveston/ (LinkedIn), and https://www.instagram.com/haley.helveston/ (Instagram). Visit...

Many people say keep your business and personal lives separate, but with powerful communication skills, you can make anything work. Here as a perfect example are today's guests Shayne and Jere' Webber, Founders of https://www.intentionallifetherapy.com (Intentional Life Therapy). They are entrepreneurs of 18 years, and productively married 20 years, parents of 4 children, and still growing! Over the years they have learned how to work together, grow their businesses, expand their reach, and strengthen their love for one another.  Let's dive right into their story as they share how you don't have to live separate lives from your partner, and their secrets how to win at relationships as well as your business. In this Episode: [00:01 - 08:37] Opening Segment I introduce and welcome Shayne and Jere Webber Couple and life coaches  Relationships and business  Shayne and Jere share about their businesses  Licensed marriage counselors  Two LLC's  Shane sees adolescents  Jere with high conflict couples  Shayne and Jere's relationship Not perfect but effective  Growing constantly  Growth in emotional maturity They're other work  Various courses  Evaluating results  Not manipulation but connection  [08:38 - 17:39] Adaptive Communication  Shayne & Jere talk about they're experience as employers  The way you deliver the message  Individual needs  Learn and adapt to each other  Shayne's experience working with entrepreneurs  Teaching intrapersonal skills  Learning from different people and experiences  Mutually beneficial  The band together mindset  Putting managers in charge  Putting people in a position to make decisions  Shayne's example with an employee  Showing appreciation for what they do  Working as caregivers  Shane's story  Not above anyone [17:40 - 25:52] Managing the Business and the Personal  Shayne and Jere share about how they manage business and relationships Becoming more humble and efficient   Is this important to argue about?  Accepting feedback Humility is a strength not a weakness  Don't be stubborn  Get other perspectives  Jere talks about communication with Shayne  Taking the serious ideas only  Writing down ideas  Jere shares about managing the balance  Balancing between strengths and weaknesses  No playing unhelpful games  Learning to understand the other person  [25:53 - 42:22] The Communication of Counselors; “The Jedi Mind Tricks”  Jere shares about asking the right questions Ways of getting information that makes people think  Shane's keys to great questions  Paying real attention  Showing interest in what is being said  Use intuition and your own thoughts  Follow up with sincerity  Jere talks about the trust building process  Connect and establish trust Get them to talk about themselves  Draw out the inner without alerting defenses  Shayne and Jere's thoughts on communicating that you care  Practicing humility  Connecting a meaningful level  Reach out when you think of someone  Reading body language  Building rapport first  Notice how people mirror you  Bare cultural differences in mind  Making people feel safe using body language  [42:23 - 56:37] Closing Segment The most impactful conversation of your life?  Jere's example with her mom  Conversations with each other  Third date story  Shayne's example of people who believed in him  One communication skill that you could have had? Jere talks about speaking candidly  Making people feel important to you  The best communicator that you know?  Shayne's example from his college professor  Building...

Our guest, Matt Marciante is the kind of leader that cares about his people and has found near-overnight success because of it. Matt is the Founder and CEO of https://marcianteandco.com (Marciante and Company), where he designs leather goods that provide authenticity, craftsmanship, and attention to detail, but without charging inflated fees. He focuses on not only providing great products but also building teams and adding value to the community around him.  I can't wait for you to take away so much value as Matt talks about his journey leading a company and learning how caring is the foundation of all communication.  In this Episode: [00:01 - 07:30] Opening Segment I introduce and welcome Matt Marciante What we will be talking about  Leading teams with caring  Matt gives background on his company Started with his wife  Providing quality with a better price  “Leather for the people”  Matt's work before starting the company Worked for ministry outreach  Mentoring and teaching  Helping people  Grew up in the leather industry  A need for affordable leather  The example of Warby Parker [07:31 - 12:57] Making the Leap into Business; 30 Day Goal Hit in a Night Matt talks about taking the leap and crafting the brand  6 month spent crafting   Finding the messaging  Finding the fits Matt talks about his kickstarter  30 days to raise $10,000 Passed the goal in several hours  Raising money and finding people  Small group conversations  Telling the story rather than selling  Any support is welcome  Leveraging network  [12:58 - 25:10] Everything with Care and Excellence  Matt talks about his leadership  Hiring process  Creating a standard to live up to  How you interact with people and workspace  Personal and relational hiring  Leveraging conversations Alternative hiring processes  Finding their relational approach  Taking a different approach  Going backwards  Learning how the industry works in other areas  Ensuring consistent excellence  This is your time to be a leader  Handling leadership in the midst of Covid  Communication style with the team  Overcommunication  Transparency along every step of the way  Caring about the physical and mental health  Celebrating diversity in team  [25:11 - 29:46] Communicating Healthy Boundaries  Matt talks about the aspects of working with his wife  Putting up boundaries  Extravert vs. introvert  Playing to strengths  Sharing a love for people  Putting boundaries into place  Matt's example with his wife [29:47 - 38:02] Closing Segment The most impactful conversation of your life?  Conversation with his wife and a mentor  Helping people through other means  One communication skill that you could have had? Skills in sales  Communicating passion to sell product  The best communicator that you know?  Pastor Tim Ross Storytelling, inspiring, and emotional  How to find Nicholas  Links below  Final Words Tweetable Quotes: "The driving component for me was helping people. I just love people, I love to help people, I love to find ways to get creative in problem solving, and just helping people where they are.” - Matt Marciante  “I think taking care of people is a priority, and I think that has flowed into our business as well… I think leadership has to be personal.” - Matt Marciante  “I just talk about things that I care about and if I can share that passion then people may connect to it then be interested in purchasing our products.” - Matt Marciante   Resources Mentioned:  https://missionleatherco.com (Mission Leather Co.) You can connect with Matt on...

Today's guest, Nicholas Cheffings', passion really shines through in the area of disadvantaged populations. Nicholas is a Senior Counsel and former Partner and global Chair of the international law firm Hogan Lovells, leading in social mobility. He is the Executive Chair of PRIME, a UK charity with over 60 law firm members committed to promoting wider access for school-age students from socio-economically disadvantaged backgrounds; a Trustee and past Chair of the social mobility charity Making the Leap; Chair of the British Paralympic Association's Parallel Club; and a trustee of The CareTech Charitable Foundation. Let's get right into Nicholas's story as he shares his insights on driving social mobility and creating equal opportunities.  In this Episode: [00:01 - 07:16] Opening Segment I introduce and welcome  What we will be talking about  Social mobility and driving opportunities  Nicholas shares how he came to his global chair  Early life  Figuring out what to be  University of Lester  Experience in Industrial law  Private practice in real estate  Began leading teams  Elected as global chair  [07:17 - 14:00] Leading with Diversity in Mind Nicholas' approach to leadership  Lead by example  Transparency  Building trust  Confidence in your ability but with humility  Consulting with diversity in mind  Looking to empower people  Empathetic but firm  Using humor to your advantage  How does leadership change based on culture  How humor is affected  Offices in 50 locations  You have to adapt  And example from experience  Ways to adapt  Picking up language differences  [09:24 - 24:32] Diversity, Inclusion, and Equality; Social Mobility  Nicholas shares about his work with diversity and inclusion  Promoting wider access to certain firms  Opportunities for work experiences  Supporting and encouraging each other  Story from his experience  Led by minorities  Nicholas talks about driving social mobility  Creating equal opportunities We don't all have the same choices  Raising aspirations for success  Opportunities shouldn't be driven by your zip code  The keys to creating social mobility Taking a look at our education system  Equipping young people for adulthood  The importance of outreach  Engaging with children  [24:33 - 30:26] The Importance of Driving Networking Among the Disadvantaged Nicholas talks about the difficulties of networking at an underprivileged level Limited talent pool when you exclude people What to do remedy the issue as someone disadvantaged  Ask the right questions  Don't be too proud  Resilience  How unconscious bias comes to play It certainly exists  Example from a story  Superficial reasons not to hire someone Training has to be followed up with action  [30:27 - 39:11] Closing Segment The most impactful conversation of your life?  Nicholas' story of his father as a young man  Experience being surrounded by successful female lawyers  One communication skill that you could have had? Getting second opinions and being okay with alternative decisions  The best communicator that you know?  Bill Clinton  Emotional connection and storytelling  How to find Nicholas  Links below  Final Words Tweetable Quotes: "For me I think the guiding tenant is, ‘lead by example.' I don't think you can sensibly ask anybody to do anything or behave in a way that is inconsistent with the way you do or behave.” - Nicholas Cheffings “Fundamentally it's believing in equality of opportunity… The one thing over which not a single person in the world has any choice, is the person to whom and where we are born.” - Nicholas Cheffings Resources...

If you are starting a business, you need to tune in to this episode. Today we have Bob Stein, Executive Director of the Institute for Entrepreneurial Excellence at the University of Pittsburgh. He has over 15 years of entrepreneurial experience, nationally recognized technology expertise, and visionary leadership serving business owners and entrepreneurs alike. Bob is known for creating a specialized information technology consultancy within the IEE and leading the department in helping dozens of member companies achieve multi-million dollar growth.  Let's dive in together and learn how to open the doors to success with Bob's keys to entrepreneurial communication. In this Episode: [00:01 - 06:12] Opening Segment I introduce and welcome Bob Stein Activities and career  Inclusion and diversity  Bob gives us some background to his entrepreneurial journey  Started business at a young age  Online publication of Microsoft products at 14  Bob talks about building his network Authentic and genuine relationships  Grow overtime  Bring value Examples  Walking up to people  [06:13 - 09:23] Increasing the 5 Key Metrics Bob talks about his work with U Pitt Education, consulting, and networking  Economic development; 5 key metrics  Working to help build businesses  Bob gives an example of success through his work Helping owners get PPP loans  Working through the pandemic  SPDC and IEE  Part of a national network  Resource  Loans, marketing, hiring  [09:24 - 13:18] Keys to Starting a Successful Business Bob gives his insights into what makes an entrepreneur High energy  Risk takers  Refuse to give up  Typical pitfalls  Thinking you know everything  Unwilling to accept help  The importance of networking  Connecting with super networkers  How to communicate with so many different stakeholders  Finding the common theme  Communicate your impact  Follow up on your word  [13:19 - 19:07] Entrepreneurial Communication Bob shares his leadership style Collaborative style  Takes longer but bigger payoff  Finding a good fit for your organization Finding people who are skilled and fit the culture  How to conduct your interviews  Find the ones who are teachable  A willingness to grow and change  Making sure people connect with the topic and gain value  Finding people who are interesting, affordable, and available Speakers with real experience  Bob talks about the importance of communication within innovation  Diversity as a competitive advantage [19:08 - 24:55] Closing Segment The most impactful conversation of your life?  With the senior leader in the university  Insights on leadership  People outside of your bubble  One communication skill that you could have had? Public Speaking  The best communicator that you know?  Bob talks about his colleagues  Each has a different style of communication  How to find Bob Links below  Final Words Tweetable Quotes: "I think the key is to have authentic and genuine relationships, don't be a fake, be sincere in building your relationships. They grow overtime, it's a natural progression.” - Bob Stein “One thing I've always noticed with these business owners is that they're high energy… if you're not a high energy person, I question your ability to keep up with other entrepreneurs.” - Bob Stein “Nothing really bad happens when you have conversations, so I try to have them more often than not.” - Bob Stein Resources Mentioned:  https://americassbdc.org (Americas SPDC) You can connect with Bob on https://www.linkedin.com/in/robertstein2 (LinkedIn) or email rstein@innovation.pitt.edu. Be sure to check out https://entrepreneur.pitt.edu...

With so much diversity in the world, it's important to learn the best ways to communicate to people who are different from you. A great example is our guest today, Tamara Box, the Managing Partner for Europe and the Middle East at https://www.reedsmith.com/en/professionals/b/box-m-tamara (Reed Smith LLP). Tamara is an authority in securitization and passionate about diversity. She is a founding member of the 30% Club steering committee, the chair of the “Women of Influence” campaign for the charity Cancer Research UK, while also sitting on the Advisory Board of international children's charity Theirworld. On top of that she is a member of the Court of Governors of the London School of Economics. Wow, now with that impressive resume, let's jump right in and learn how Tamara implements the art of inclusion and diversity at the highest levels.  In this Episode: [00:01 - 05:55] Opening Segment I introduce and welcome Tamara Box Activities and career  Inclusion and diversity  Tamara talks a bit about her global experience  Passion for travel  Love of difference  Grew up in Texas  Moved to London Passion for learning other cultures  Travelling for education  Tamara talks about the cultural shift from Texas to London Fell in love with economics  The making of me  Grew to love the city  [05:56 - 11:25] Looking for the Differences to Connect and Lead Tamara talks about how she connected with other cultures  Look for the differences  Treating it like an adventure  Tamara gives her keys to strong leadership  Requires empathy, authenticity, a willingness to be together  Don't lead from above  Willing to be wrong  Vulnerability Leadership in different cultures  Listen, and be interested  Adapt and let yourself be wrong  Willing to listen to other ways  Just jump in and learn together  The art of reading people  Willingness to accept differences  Shared experience  [11:26 - 24:44] Diversity Within Leadership  Tamara talks about her work in diversity inclusion  Valuing and looking for the differences to be a part of the team  Being all the same doesn't lead to innovation  Chaos is ok  Why leaders don't include diversity Fear of being wrong  Destabilization and insecurity  Tamara shares her experience as a woman in leadership  Personally not hindered, but it may not be the case for others  Given great opportunities  Working in management started showing bias Getting a seat at the table  Creating a straightjacket  Tamara's perceptions of Unconscious Bias  How we've been taught to view the world  Perspectives are built on what we see daily  Redraw the balance example  Learned as children Unconscious Bias training   [24:44 - 40:37] The Work of the 30% Club Tamara talks about her work in the 30% club Progress for women in the workforce  Establishing role models Getting the people who could make change on board  Steering the organization  Now at 33%  14 country span Why 30% Current activities and developments  Mentorship at the 30% club  Open and honest conversation  Puting women forward for the mentorship   Who Tamara looks to  The difference from sponsorship  How to build sponsorship  Two way street - ROI Be great and be hungry  Mutually beneficial  [40:38 - 50:18] Closing Segment The most impactful conversation of your life?  At 10 years old If it's not your fault, you're not responsible  If you are responsible, you have the power to change it One communication skill that you could have had? Understanding about sports  The best communicator that you know?  Ed Sheeran Tina Clark Barack and Michelle Obama How to find Tamara Links...

Look around you. Is your living space creating a centered, balanced and successful lifestyle? Today's guest Bill Hirsch believes the space you live in is a key to happiness. Bill is an architect boasting an incredible award winning portfolio, building with the belief that each home should express the personality of the owner. He is also the author of the book, The Well-Centered Home: Simple Steps to Increase Mindfulness, Self-Awareness, and Happiness Where You Live, where he shows readers how you can make your home a "recharging station" for your emotional and psychological self. Let's listen in to Bill's insights and learn what your living space can do to make you a better communicator.  In this Episode: [00:01 - 06:39] Opening Segment I introduce and welcome Bill Hirsch A bit about Bill 30 years as an architect  Author  How Bill started on his path  Degree in psychology Incorporating psychological factors into designs  Homes that benefit the emotions  A Well-Centered Home  A place where you feel stress lower  We spend a high percentage of time in our home  There are ways we can improve our homes  [06:40 - 10:39] How Creating Well-Centered Home Centers you Bill gives examples of the small things you can do to make your home centered Earth Grounding  Enhance what you can see outside  The benefits of connecting with nature How having a well-centered home makes you a better communicator  The frame of mind to be receptive  [10:40 - 25:15] Different Personality, Different Needs; Being the Guide Bill talks about the construct of identifying home types Home Body Types  Astaire  Galileo  Nightingale  Plato Different tendencies and preferences  Helping people to understand themselves  Suggestions from Bill's book  Getting people started with colors Reassuring the decisions of the clients Helping people who don't know what they want Being the guide like sacajawea The process  Picking the most critical factors  Preparing a project  The program  Supporting the goal  Centering a home around several different personality  Safe space for each individual  Prosper interaction  Space to gather Bills Dinner table example   An anchor in the day  Creating ‘Home Base'  Learning to have conversations [25:16 - 31:04] Communicating to Others Through Our Living Space  Bill's thoughts on how we communicate to others through our space Spaces to induce conversations  Open seating  How your items and there placement express you  Your office space  Key insights from the books Recharging Station  Improving your psyche  How it affects communication  Your emotional state  Energy levels  Your composition  [31:05 - 42:56] Closing Segment The most impactful conversation of your life?  With a professor while studying architecture in college  Encouraged to do independent research Not a lot of architects think emotionally  One communication skill that you could have had?  Avoid speaking negatively and always speak positively Job interview example Elevate yourself by speaking in the positively  The best communicator that you know?  Ronald Reagan  A champion of communication  Stew Stewart  How to find Bill Links below  Final Words Tweetable Quotes: "That is what a well-centered home can do for you, it can change you emotionally and help YOU become centered.” - Bill Hirsch “My role isn't to make the decision for them, but to reassure them that their own decisions are going to work and be accurate for them.” - Bill Hirsch “Your home can be your ‘recharging station' for your psyche and your emotional wellbeing… You can improve it so that the effect is more pronounced and

Some of us can really relate to carrying years of pain through our life physically and emotionally. Today's guest James Beck, author and owner of https://www.beckbalance.com (Beck Balance) and https://www.givebeck.com (Give Beck), believes that just minutes of light-touch and self-care can remove it. By balancing mind, body, spirit, he shows people how to rewire the mind and help them become their best selves. Having broken years of generational dysfunction himself, James gives back by teaching others to lead a service-mindset life inspiring efficiency, productivity, collaboration, and retention. I can't wait to jump in and learn from James how powerful it can be to give back and what we can do today to start the cycle. In this Episode: [00:01 - 11:53] Opening Segment I introduce and welcome James Beck A bit about James  Gave everything away to travel and help people  Chiropractor  https://www.beckbalance.com/level-1-cert (Register) for the next workshop!  Receive a 30% discount by typing code ‘Greg' James gives us some background on his story Day of Reckoning  Massage therapist and worker on Biggest Loser previously  Reached the peak of the wrong mountain  The need to make an impact  The ancient structure of the brain  The Rich Young Ruler  James' relationship with his dad  Gave everything away and travelled the country serving  The filter of friends  The most powerful friends  Had been investing in the wrong people  [11:54 - 21:04] Giving Beck  James talks about finding people to help Connections through friends  Vetting strangers  Broadcasting the experience  Stories and lessons serving state to state  Waiting for ice cream  Warning of the Demons  [21:05 - 34:45] The Power of Connection and Conversation  James talks about his lessons of communication along his journey Serve and give value first  Don't push or control the narrative  Wait to be asked  Breaking habits   James talks about lessons learned in the time growing up with foster kids  Shame and anxiety  The replay of the childhood into adulthood Shining the light on the problem  Creating purpose through the pain  James talks about his book  Suicide attempt at 11 years old  Articulating emotions  Exploring limitations  Went back to Cali to learn writing  [34:46 - 53:59] Closing Segment The most impactful conversation of your life?  James talks about his conversation with a Yogi  Allowing the space for silence  One communication skill that you could have had? Don't mix vision with reality  The best communicator that you know?  James' wife Knowing when not to communicate  Having integrity  Cooperative Economy Based on right brain  Tested 300% boost in economic growth Time and service   Creating a system of honor  Initial deposit  Creating a tracking system From anxiety and PTSD to being the happiest man  How to find James Links below  Final Words Tweetable Quotes: "You just do your best, serve others, and let it go - and then magical, amazing things happen.” - James Beck  “I was going after good, before I knew what good looked like…” - James Beck “The goal was to break myself; to break my brain, to break my habits… I wanted to find the man I was without anything to hide behind, then grow that person.” - James Beck Resources Mentioned:  https://www.amazon.com/Hey-Dad-Remember-Generational-Dysfunction/dp/0986102709 (Breaking Patterns of Generational Dysfunction) https://www.youtube.com/watch?v=CJpw7FMMrKM (James Beck TED Talk) https://www.youtube.com/watch?v=E9wKDoX2_Q4 (Cooperative Economy TED talk) You can connect with James on https://www.linkedin.com/in/beckbalance/ (LinkedIn) and...