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Today we're diving deep into one of our most popular and timeless topics: measuring impact in talent development. Many organizations still grapple with proving the tangible effects of their learning and training programs, which is crucial for securing funding, gaining support, and becoming strategic partners within companies.Our guest, Kevin M. Yates, known fondly as the L&D Detective, joins us once again to:Share his wisdom and experience in surfacing the true value of learning initiatives in organizational success. Share his journey from aspirational ideas to actionable strategiesDiscuss importance of using business metrics over surveysExplore how training, learning, and other contributors collectively drive performance within the workplace ecosystem.Although this conversation was originally recorded during a community call within our Talent Development Think Tank Community, it's packed with fresh insights, including Kevin's updated L&D Detective kit.Kevin is not just an expert in learning and development, but he also has a heart for impact through his non-profit organization, Meals in the Meantime, which provides nourishing meals to those in need. Stay tuned for a discussion that promises both practical advice and inspiration to elevate your talent development strategies!Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with Kevin M Yates here:LinkedInThanks to our sponsor, Learnit, you can get a free 45-day trial to help your people build more skills that drive success Learn more here.Mentioned in this episode:Learnit prerollVisit learnit.com/andy to start your free 45-day trial of their Team Pass which includes unlimited classes for up to 20 people. It's a no brainer!
Send us a textSummary:Kevin M. Yates, also known as the L&D Detective™, has 30 years of experience working in training, learning, and talent development. In his current role, he investigates the extent to which training and learning contributes to workplace performance. In this episode, Kevin talks about how training is measured today; how that might change in the future; and how organizations can start measuring the impact training has on business and employee performance. Chapters:[0:00 - 5:34] IntroductionWelcome, Kevin M. Yates!Today's Topic: Measuring L&D's Impact on Business Performance[5:35 - 18:19] How is training measured today?All the different ways training can be measuredHow learning outcomes are affected by the tools and resources used[18:20 - 32:06] What is the future of training measurement?It rhymes with “yay bye”… It's AI!Using new tools to measure how learning and development contributes to workplace performance[32:07 - 36:28] How can organizations begin measuring the impact training has on business and employee performance?Why you should intentionally plan for impact from the beginningHow to approach ROI questions related to training programs or learning solutions[36:29 - 39:29] ClosingThanks for listening!Quotes:“We have tools that measure outcomes and then we have actual outcomes, and those two aren't necessarily related.”“For some [L&D] goals, you're going to be very specific with how you're trying to move performance . . . that's where you have to have a hypothesis [about the ROI].”Resources: L&D DetectiveContact:Kevin's LinkedInDavid's LinkedInDwight's LinkedInPodcast Manager: Karissa HarrisEmail us!Production by Affogato Media
Our CEO John Mark Williams is joined by renowned ‘L&D Detective' Kevin M. Yates to uncover the mysteries of measurement and explore the science behind effective learning and training.
Listen as we talk with Kevin M. Yates, the L&D Detective and founder and president for Meals in the Meantime. He speaks about the intricate world of Learning and Development. We also discuss the challenges and strategies of measuring the impact of training programs and how they contribute to human and business performance. Kevin shares his insights from over three decades in the industry, emphasizing the importance of proactive planning and the evolving role of instructional design in L&D. Join us as we discuss:The role and identity in L&D focus on the unique concept of the "L&D Detective" and the significance of job titles.The complexities of measuring training effectiveness and the connection between training, human performance, and business outcomes.The future of L&D, including the use of AI and the necessary professional skills and mindsets for advancing in this ever-evolving field.
"So when it comes to training and learning as a viable solution for helping people be the best that they can be in the roles that they serve, I believe that that's always been important. We've just not always been able to illustrate impact in the past the way in which we're able to now. That is because of the different types of tools and resources and knowledge that we've gained about the science of measuring the impact of training and learning." Kevin M. Yates, The L&D Detective We're Only Human -- Episode 170 It's an age-old problem: We're training people, but how do we know if it's working? What's the impact? What's the result? What's the ROI? In this interview with Kevin M. Yates, the learning detective and a daily practitioner with experience in learning analytics and measurement at organizations like Meta and McDonald's, you'll learn about how measuring and proving training value is closer than ever before. Show Notes Check out Kevin's nonprofit: https://mealsinthemeantime.org/ Check out Kevin's work: https://kevinmyates.com/ See the show archives and sign up for episode updates: https://lhra.io/podcast
How do we know when we are successful? And how can we actually measure that? I know this can be frustrating, but it can be done. And who better to guide us than today's guest, L&D Detective, Kevin M. Yates. I am so excited to have Kevin as a guest, not only is he the L&D detective and an expert on measurement, but he also has his own nonprofit and we're going to hear about both of those things today. I know you're going to love it and get so much value from what Kevin has to share.▶️ Measuring the Impact of Your Training with L&D Detective Kevin M. Yates ▶️ Key Points:03:49 Kevin's career journey in training, learning, and talent development and starting his own nonprofit, Meals in the Meantime07:38 If your nonprofit isn't measuring impact, this is where they should start16:02 Measuring nonprofit impact through KPIs and metrics that already exist in your nonprofit22:13 Measuring the impact of training in your nonprofit27:33 Actions that nonprofit Learning and Development leaders can take now to measure training more effectively in the futureResources from this episode:To learn more about assessments, check out these episodes:▶️ Episode 13: Breaking Down the Good, Bad, and Ugly of Diversity Assessments with Dr. Hedy Lemar Walls▶️ Episode 12: The Secret to Making Leadership Assessments Work▶️ Episode 11: Three Types of Assessments that Pay Off for Your Hybrid WorkforceTo learn more about employee and organization performance, check out these episodes:▶️ Episode 44: How to Establish a Common Language for Performance▶️ Episode 27: 4 Easy Habits to Improve Employee Performance and Culture with Veronica LaFemina▶️ Episode 23: Improving Employee Performance: How I Tailor Staff Development Solutions to Your Organization▶️ Episode 22: How People Managers Can Improve Employee Performance and Job SatisfactionJoin the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveConnect with KevinLinkedIn: Kevin M. YatesWebsite: kevinmyates.com and mealsinthemeantime.orgConnect with HeatherLinkedin: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here.
Kevin M. Yates is known in the global training, learning, and talent development community as the L&D Detective. He investigates impact and solves measurement mysteries with facts, clues, evidence, and data. His rigorous but pragmatic approach is informed by 25+ years industry experience serving in diverse roles across multiple industries and brands including Grant Thornton, Kantar, McDonald's, and Meta (Facebook). Kevin talks to John about how he see the current state of learning evaluation in organisations – he's optimistic – and what AI holds for the future of his practice. 00:00 - Start 00:35 - Intro 03:03 - What crimes does the L&D detective detect 05:00 - How did he get his start in learning? 06:26 - Where are we with measurement in L&D? 09:50 - What can and should we measure in learning? 15:01 - Is training that can't be measured even worth doing? 20:30 - Useful models For measuring learning 26:48 - Is measurement different in an algorithm-driven company? 32:39 - Will AI kill xAPI? 37:16 - Meals in the Meantime 39:57 - Kevin's inspirations 42:27 - End The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results, By Roy Pollock Andrew Jefferson Calhoun Wick https://www.td.org/books/the-six-disciplines-of-breakthrough-learning-3rd-edition Follow Kevin Linkedin: https://www.linkedin.com/in/kevinmyates Website (personal): http://kevinmyates.com/ Website (voluntary work) http://mealsinthemeantime.org/ Email: kevin@kevinmyates.com X (Twitter): @kevinmyates Contact John Helmer X (Twitter): @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: https://learninghackpodcast.com/ Patreon: https://www.patreon.com/LearningHack
On this week's episode of Own the Microphone, Bridgett McGowen welcomes a speaker with 20+ years in the training, learning, and talent development industries, whose goal is to share the impact of learning while measuring the impact of training, learning and development, Kevin M. Yates. Bridgett and Kevin discuss impacting the audience, the impact of learning, what Kevin presents on, and more! Visit www.kevinmyates.com to book Kevin M. Yates who's known in the global training, learning, and talent development community as the L&D Detective. He investigates impact and solves measurement mysteries with facts, clues, evidence, and data. With 25+ years industry experience serving in diverse roles across multiple industries and brands including Grant Thornton, Kantar, McDonald's, and Meta (Facebook), Kevin examines fulfillment of purpose for training and learning. He is also founder and president of Meals in the Meantime, a nonprofit providing food support and assistance with pop-up food pantries. 2:08 Has Kevin M. Yates always been a confident speaker? 5:08 100% of the audience will not be on the same page. 11:50 How did Kevin get into his line of work? 15:09 What kinds of presentations does Kevin present? 20:30 A favorite story that is a part of Kevin's presentations. 28:00 Difference between when Kevin first started vs. now. 33:27 A question for Bridgett. 39:13 One last tip on how to own the microphone. Listen and Subscribe to the Own the Microphone Podcast with Bridgett McGowen on iTunes, Spotify, Stitcher, and the CLNS Media Network mobile app. Learn more about your ad choices. Visit megaphone.fm/adchoices
We kick off our mini-series on Measuring Impact with Kevin answering questions about how we plan to make a measurable difference rather than leaving it to chance or trying to retrospectively seek value once we've delivered an agreed - if not largely hopeful - solution. KEY TAKEAWAYS Start with the end in mind. Intentionally align to the performance requirements that help organisations achieve goals, Don´t measure too many things. One person in the team needs to be assigned to focus on measuring impact. Measuring impact means measuring performance, how effectively people are working, and how that affects business outcomes. Several examples are shared during the episode. There will be times when you cannot measure the impact. Go in with a performance mindset, not just an L&D one. Be realistic about what can be achieved and measured. BEST MOMENTS'If your first discussion with business partners and stakeholders is about training, it's more than likely that you are headed in the wrong direction for alignment. ''In essence, you're then seeing yourself as a performance consultant first, and an l&d practitioner second,''When I talk about performance, I'm talking about skills, capability, talent, behaviour, and actions. ''Training and learning will not do it alone. ' Kevin M.Yates BioKevin is the Learning & Development detective, solving the mystery: “What is the impact of learning?” He does this by investigating how learning activates performance and business goals. He is also author of the eBook,
Do you want to enhance the effectiveness of your training and development initiatives in achieving organizational goals? Kevin M. Yates, the L&D Detective, was recently a guest in the Think Tank Community and shared a solution that will enable you to improve impact measurement and ensure alignment with your organization's objectives. By implementing this solution, you can achieve the desired outcome of maximizing the value and impact of your L&D efforts.A breakdown of what Kevin shared on the community call:The significance of impact measurement in Learning and Development initiatives.Novel techniques in change management for efficient impact measurement.Why a positive perception of Training and Development serves as a huge employee benefit.How to achieve alignment and understanding amongst key stakeholders.How to create targeted training initiatives with clear goals and purpose.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with Kevin M. Yates:LinkedInWebsite
Measuring impact is notoriously difficult but without it, our profession cannot progress, and we won't fulfil our potential. There is a huge role for Learning & Development in the upskilling and reskilling efforts required to plug the skills gap, but we won't do that without holding ourselves accountable for actual impact. In this episode - and first in a mini-series on L&D impact - our panel explores what this means and the practical steps it will take us to make a planned and meaningful impact. KEY TAKEAWAYS Work out in advance how you are going to measure the outcomes. Get down to the brass tacks of what each department and person should be doing. Seek clarification, and ask what does that look like? Often, it will take time to get proper answers. Communicate your success using stakeholder metrics and language. Use success case interviews and qualitative data. BEST MOMENTS'What we're striving to do then is show that our training or learning interventions can impact on some business metric. ''Make impact a forethought rather than an afterthought.' VALUABLE RESOURCESThe Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/ Bonnie Beresford BioBonnie is a human capital strategist and performance consultant, researching, designing, analysing, and evaluating human performance improvement initiatives that are aligned with real business needs that are focused on improving measurable business outcomes. Bonnie is also the creator of the Measurement Map(R) to illustrate the causal chain of evidence between human capital interventions and measurable business outcomes.You can follow and connect with Bonnie via:LinkedIn: https://www.linkedin.com/in/bberesfordphd/Website: https://www.gpstrategies.com Laura Paramoure BioLaura Paramoure, EdD, has more than 25 years of academic and private sector experience in organisational development, learning measurement, and training design. She has conducted primary research to develop thought leadership on learning effectiveness and measurement culminating in her dissertation Perceptions of training and non-training managers of organisational impact measures based on design intent.As a recognized thought leader in learning evaluation and impact, Dr. Paramoure regularly speaks about training ROI at seminars for organisations such as Association of Talent Development (ATD) and International Society of Performance Improvement (ISPI).You can follow and connect with Laura via:LinkedIn: https://www.linkedin.com/in/laura-paramoure/Website: https://www.eparamus.com Kevin M.Yates BioKevin is the Learning & Development detective, solving the mystery: “What is the impact of learning?” He does this by investigating how learning activates performance and business goals. He is also author of the eBook,
Andy welcomes Kevin M. Yates to The Talent Development Hot Seat this week. Kevin is known in the global training, learning, and talent development community as the “L&D Detective.” He solves measurement mysteries with facts, clues, evidence, and data. With more than 25 years of industry experience serving in diverse roles across multiple industries, Kevin has committed his time and talent to answering the question, “How do training and learning measurably impact human performance and business goals?”In this bonus episode, you'll hear:7. Why Kevin M. Yates' biggest accomplishment occurred in India and the reason it stands out.8. How dropping the ball on a project without giving a heads-up stands out as his biggest failure and what he learned from it.9. Why not being focused on performance is a challenge in talent development today.10. The performance trend and the reason it's getting him excited.11. Kevin's recommended authors, Jack and Patti Phillips from the ROI Institute.12. His favorite resources to recommend--his own L&D Detective Kit, Tableau, and Power BI.13. His advice for accelerating your career.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Talent Development Think Tank ConferenceConnect with Kevin M. Yates:LinkedInWebsiteMeals in the MeantimeROI InstituteTableauPower BI
Andy welcomes Kevin M. Yates to The Talent Development Hot Seat this week. Kevin is known in the global training, learning, and talent development community as the “L&D Detective.” He solves measurement mysteries with facts, clues, evidence, and data. With more than 25 years of industry experience serving in diverse roles across multiple industries, Kevin has committed his time and talent to answering the question, “How do training and learning measurably impact human performance and business goals?”In this episode, you'll hear:How Kevin M. Yates became known as the “L&D Detective” and why measuring the influence of training and learning continues to be a mystery.The importance of a personal brand, how it represents us, and why your personal brand should reflect who you are.The reason measuring the influence of training and learning can influence human behavior, how that impacts the workplace, and what you can do to implement measurement at your organization.What he learned from spending time in Europe and why he enjoys traveling solo.How an uncertain economic climate may be impacting your workplace and what you can do to manage your “survivor's guilt.”Kevin's nonprofit organization, what it does, and why he started it.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Talent Development Think Tank ConferenceConnect with Kevin M. Yates:LinkedInWebsiteMeals in the MeantimeROI InstituteTableauPower BI
Fix learning measurement (finally)!L&D has struggled with measurement for … well … forever. The industry is littered with models and frameworks, but most organizations continue to rely on flawed metrics like survey feedback and test scores to determine the value of learning programs.Good data practices are essential for justifying learning investment and powering advanced practices like adaptive learning. But how can L&D fix a problem that's older than most L&D professionals? There's only one way to solve this case: call the L&D Detective!Kevin M. Yates, the L&D Detective, partners with Josh Felix from Axonify on an investigation into L&D's perpetual struggles with data. Kevin will uncover the metrics on which L&D should be focused and solve the biggest puzzle of them all: how to measure the impact of learning.Learn more about Kevin's nonprofit organization Meals in the Meantime.Watch the full video of this episode on the Axonify YouTube Channel.Pre-order JD Dillon's new book - The Modern Learning Ecosystem - before it drops on November 29, 2022! Learn more at jdwroteabook.com.In The Know is brought to you by Axonify, the mobile-first training and communication solution that helps make sure your frontline workforce is ready for anything. To learn more about Axonify's digital learning experience and check out success stories from companies like O'Reilly Auto Parts, Longo's, Briscoe Group, Citizen's Bank, MOL Group and Etihad Airways, visit axonify.com.
In this episode of Beltway Broadcast, your Metro DC Chapter of ATD hosts Kevin M. Yates. Kevin is known in the global L&D community as “the L&D detective,” who answers the question, “What is the impact of learning?”. He solves measurement mysteries and investigates how learning activates performance and business goals using facts, clues, evidence, and data. In this episode, Kevin discusses challenges for measuring impact and shares methods that make it possible. If you'd like to learn more about Kevin, visit his website. For more info about the Metro DC Chapter of ATD, visit DCATD.org. Episode Credits: Series Announcer: Julie Waters Hosts: Christina Eanes, Stephanie Hubka, Laëtitia Gnago, and Halyna Hodges
L&D is all about creating change. But how do you know if you've successfully achieved this? Hear why Kevin M Yates, L&D Detective, believes everyone can uncover the learning measurements that count. Find out when to measure and what to look for, and discover why refocusing the business on purpose is essential to creating impact. Ep. 38 Brought to you by Elucidat.
Exploring strengths that L&D professionals need to take bold action. Laura Overton asks Adam Harwood three big questions: What are the opportunities for L&D professionals who seek to create change and impact? When the going gets tough, what core strengths help L&D professionals to thrive? What can we do to build these strengths? Host: Michelle Ockers Resources: 70:20:10 by Charles Jennings & Fuse GO TO RESOURCE Workflow Learning and the 5 Moments of Need (Article), Bob Mosher- resource GO TO RESOURCE Best of Breed or Unified Solution? You Decide! – By IHRIM Marketing GO TO RESOURCE The Modern L&D skillset with Adam Harwood ( interview) GO TO RESOURCE How the Workforce Learns, Degreed - research GO TO RESOURCE Solve Impact Mysteries Like an L&D Detective, Kevin M Yates - book GO TO RESOURCE Culture Pioneers, Learning, Adam Harwood- case study GO TO RESOURCE D&D London – Award-Winning Training at Speed and Scale - case study GO TO RESOURCE Learning Uncut Emergent Series Ep 12 Connecting the Dots on data for L&D – Trish Uhl and Kevin M. Yates GO TO RESOURCE More Episodes & Info: The Learning Uncut Emergent Podcast series GO TO LANDING PAGE
All good things must come to an end. And sadly, that's true for Series One of 99 Problems But Work Ain't One. But we couldn't just let it fizzle out! So we've compiled our favourite nuggets of knowledge from every episode. Get ready for some brilliant insights into the worlds of L&D, HR, People Development, Talent Management and forward-thinking workplaces. Thank you to anyone who's tuned in and supported the show so far and to our 13 amazing guests who've joined us for some really insightful and fascinating conversations. We'll be back for a second series soon - so make sure you're subscribed wherever you're listening. Each clip is timestamped below with a note of the guest and episode number, so if you want to head over to any of the conversations you missed, you can! Running order: 0:00 > Introduction to the episode. 0:51 > Paul Matthews, Episode 1: L&D's credibility. 4:14 > Emma Leonis, Episode 2: HR's changing structure and skillset. 7:43 > Ross Stevenson, Episode 3 Who should L&D be working with? 10:56 > Kevin and Laure of Livestorm, Episode 4: Shifting to asynchronous learning. 14:08 > Esther O'Callaghan, Episode 5: Increasing entry-level talent and diversity. 16:23 > Toby Newman, Episode 6: Should you add colleagues on social media? 18:38 > Tushar Agarwal, Episode 7: The case for shared physical workspaces. 23:09 > Valerie Mann, Episode 8: Codifying and scaling culture in the workplace. 27:14 > Bob Mosher, Episode 9: Basing learning around when it's applied. 30:42 > Kevin M. Yates, Episode 10: What should L&D be measuring? 33:56 > Pam Hamilton, Episode 11: How companies can prepare for asynchronous work. 37:22> Jacquie Gay, Episode 12: How OKRs have changed behaviour and what's measured at TomTom. 40:55 > Angela Guedes, Episode 13: The optimal onboarding journey for new starters. 45:00 > Outro to the episode. Where you can find these episodes: Watch every episode on YouTube: https://www.youtube.com/playlist?list=PLNtHJIUeVUyIybZBlnsgUW3ypL4dLQhKh Listen to every episode on Spotify: https://open.spotify.com/show/70k8Cfn70DcPD0CEBA1ySs Listen to every episode on Apple Podcasts: https://podcasts.apple.com/us/podcast/99-problems-but-work-aint-one/id1572432505 Read shownotes for every episode: https://gethownow.com/podcast/ How to connect Find Nelson on: LinkedIn: https://www.linkedin.com/in/nelsonsivalingam/ Twitter: https://twitter.com/ThatNelsonDude Find HowNow on: LinkedIn: https://www.linkedin.com/company/hownowhq/ Twitter: https://twitter.com/hownowteam Instagram: http://instagram.com/hownowhq Our Website: http://gethownow.com/ --- Send in a voice message: https://anchor.fm/gethownow/message
What's the impact of our learning and development efforts? Has training fulfilled its purpose? And why are the answers so often a mystery? The L&D Detective is here to help! Kevin M. Yates joined us in this episode to offer a three-part framework for measuring impact, explain why measurement is a skill in itself and discuss why failing to define impact means more difficulty in measuring it. Kevin also told us the backstory behind the name L&D Detective, which skills a professional needs, whether management is asking to see measurement metrics, how he almost left the industry and a lot more. Running order 0:00 Intro and the origins of the L&D Detective 5:00 Are L&D demanding more budget without demonstrating impact? 7:58 Does L&D report differently when it's to the HR/People Function vs. the C-Suite? 10:33 What should L&D be measuring? 13:53 Measuring learning effectiveness. 14:19 Examples of business and performance outcomes. 18:21 When is the right time to think about all of this? 20:28 Tech's role in measurement and examples of success. 24:20 Which skills does an L&D professional need? 30:47 Quickfire questions. How to connect Find Kevin on: LinkedIn: https://www.linkedin.com/in/kevinmyates Facebook: https://www.facebook.com/kevmyates Twitter: https://twitter.com/kevinmyates Instagram: https://www.instagram.com/kevmyates YouTube: https://www.youtube.com/c/kevinmyates Download the L&D Detective Kit: https://kevinmyates.com/l%26d-detective-kit Learn more about Meals in the Meantime: https://mealsinthemeantime.org/ Find Nelson on: LinkedIn: https://www.linkedin.com/in/nelsonsivalingam/ Twitter: https://twitter.com/ThatNelsonDude Find HowNow on: LinkedIn: https://www.linkedin.com/company/hownowhq/ Twitter: https://twitter.com/hownowteam Instagram: http://instagram.com/hownowhq Our Website: http://gethownow.com/ --- Send in a voice message: https://anchor.fm/gethownow/message
Ooh - how's this for a first time? It's the first time we've had an L&D detective on the show and he's here to answer the #1 question that plays on all of our (and our clients' minds): “How can we measure the results, and the ROI of our workshops?” Known in the global learning and development (L&D) community as “the L&D detective,” Kevin M. Yates answers the question, “What is the impact of learning?” He solves measurement mysteries and investigates how learning activates performance and business goals using facts, clues, evidence, and data. Kevin's career in the learning and development profession includes over 20 years of experience in local and global roles for facilitation, instructional design, learning technology, program management, leadership development, impact analysis and more. If you're curious on how to measure your workshop results, setting measurable targets, identifying performance gaps and helpful questions you can use after your workshop, you'll enjoy this episode. Click here for show notes Join The Flipchart community on Facebook Support the show - shout the host a coffee! Shhh... I'm releasing 5 secret podcast episodes over 5 days to help you book out your facilitation business, BUT you need to register to get access.Head on over to bookedoutfacilitator.comSupport the show (https://buymeacoffee.com/leannehughes)
Kevin M. Yates is a learning & development leader with a career spanning 20+ years, a sought-after expert in the field of learning measurement, a global public speaker and e-book author... and as a Black man living and working in the U.S., he sometimes feels he is mistakenly seen as a "unicorn." On this episode, Kevin talks about what he means by “unicorn” and how it relates to his experiences as a Black man living and working in the United States. He speaks candidly about the impact of race in his professional and personal life. We also talk about how the racial and social justice movements of 2020 have further inspired Kevin to live in authenticity by being transparent about his whole self and experiences, because as he puts it, “living in duality is too much work.” Find out more about Kevin on his website, on Facebook, on Instagram, on Twitter, on LinkedIn, and on YouTube. Get your free copy of Kevin’s e-book, “L&D Detective Kit for Solving Impact Mysteries©” Listen to my previous Beyond 6 Seconds interview with Kevin (episode 61) about how he created his dream career after a layoff. Watch the video of this interview on YouTube! Subscribe to the FREE Beyond 6 Seconds newsletter for all the latest news and updates about my podcast! Click here for the episode transcript.
Training and learning teams are increasingly asked for evidence that shows impact. It doesn't have to be a mystery. There are clues, facts, evidence, and data that shows the impact of learning and today we’ll show you how to use them. If you are interested in getting better at measuring the impact of your programs, you are in the right placeKevin Yates is known as the L&D Detective and is an expert on measuring the impact of training and development programsKevin has spoken on stages all over the world, including the Talent Development Think Tank back in January 2020 where he received rave reviewsKevin’s new ebook “The L&D Detective Kit for Solving Impact Mysteries" and can be found on his website at KevinMYates.com
Training and learning teams are increasingly asked for evidence that shows impact. It doesn't have to be a mystery. There are clues, facts, evidence, and data that shows the impact of learning and today we’ll show you how to use them. If you are interested in getting better at measuring the impact of your programs, you are in the right place Kevin Yates is known as the L&D Detective and is an expert on measuring the impact of training and development programs Kevin has spoken on stages all over the world, including the Talent Development Think Tank back in January 2020 where he received rave reviews Kevin’s new ebook “The L&D Detective Kit for Solving Impact Mysteries" and can be found on his website at KevinMYates.com
Kevin’s career in the learning and development profession includes over 20 years of experience in just about every learning professional role you can imagine. Known in the global L&D community as “the L&D detective,” Kevin answers the question, “What is the impact of learning?” He solves measurement mysteries and investigates how learning activates performance and business goals using facts, clues, evidence, and data. Today we talk about Kevin’s journey across his various roles, and what he has learned about why measuring the impact of learning can be so difficult. In our conversation we touch on:
Author, speaker and presenter Kevin M. Yates last joined The Good Practice Podcast back in episode 117 to share his insights into whether we can measure the impact of training. This week, he's back with a new e-book to help you do just that. This week on the show, Kevin joins Ross G and Owen to unpack his L&D Detective Kit for Solving Impact Mysteries. We discuss: the secrets behind why impact often isn't measured how impact measurement starts with planning upfront the basics of good survey design. Show notes For more from us, including access to our back catalogue of podcasts, visit emeraldworks.com. There, you'll also find details of our award winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Our Learning Health Check is open until the end of December. This free tool will help you benchmark your organisation against others. Try it now! emeraldworks.com/research/learning-health-check You can download The L&D Detective Kit, for free, from Kevin's website at: kevinmyates.com/l%26d-detective-kit You can find more from Kevin at his website (kevinmyates.com) or on LinkedIn (linkedin.com/today/author/kevinmyates). The paper that Owen recommended was: Denrell, J., & Kovács, B. (2020). The Ecology of Management Concepts. Strategy Science. Available online at: researchgate.net/publication/344519162_The_Ecology_of_Management_Concepts Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner @RossGarnerEW Owen Ferguson @OwenFerguson Kevin M. Yates @KevinMYates
DESCRIPTION L&D is as renowned for not knowing the impact that interventions have as the training that's delivered. For some stakeholders and organisations it's enough to know that training took place but that's becoming less and less the case. In this episode, Kevin brings his experience of investigating learning impact via his latest ebook: The L&D Detective Kit For Solving Impact Mysteries. KEY TAKEAWAYS Impact is the extent to which training and learning is activating performance and business goals. The aim of the book is help L&D teams to help measure how training and learning are activating behaviour and performance. Before trying to solve a problem or measure the impact, we must use the impact standards in order to ascertain whether or not it was designed for impact at all. There are six questions designed to define this. We must seek to challenge the ingrained L&D approach, by where a set schedule for training is established, but also the expectations of stakeholders, who see development in a more analogue way, by returning to the question of “What is the business goal?” We must build training and learning solutions with intention, with purpose and specificity, for activating performance in business goals. It is not enough to simply reserve training time and assume that it is enough. We are better to narrowly focus on communication skills that the business has identified as critical. BEST MOMENTS 'This is my way of giving back to the L&D community' ‘You don't want to put too much work into something and then find that it wasn't designed for impact' ‘If all we're talking about is providing more water-cooler moments, then we're diminishing our value' 'The greater opportunity is when we are investing in employees in a way that helps them achieve business goals' VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 ABOUT THE GUEST Kevin is the Learning & Development detective, solving the mystery: “What is the impact of learning?” He does this by investigating how learning activates performance and business goals. He is also author of the eBook,
How do you measure something as intangible as learning? If you are in the learning and development space, you may have struggled with this question. Good thing that Andy Storch is joined by https://kevinmyates.com/ (Kevin M. Yates), known as the L&D Detective, who recently released the https://kevinmyates.com/l%26d-detective-kit (L&D Detective Kit) as a free eBook on his website. Andy had a chance to interview Kevin live on LinkedIn to ask him about his detective kit and what all L&D professionals should be thinking about when it comes to measuring impact. Kevin also spoke about measuring impact on the Talent Development Virtual Summit and that recording, along with the Q&A session he did, are available inside the member vault of the Talent Development Think Tank Community. Go to https://tdtt.us/ (https://tdtt.us/) to check it out.
How do you measure something as intangible as learning? If you are in the learning and development space, you may have struggled with this question. Good thing that Andy Storch is joined by Kevin M. Yates, known as the L&D Detective, who recently released the L&D Detective Kit as a free eBook on his website. Andy had a chance to interview Kevin live on LinkedIn to ask him about his detective kit and what all L&D professionals should be thinking about when it comes to measuring impact. Kevin also spoke about measuring impact on the Talent Development Virtual Summit and that recording, along with the Q&A session he did, are available inside the member vault of the Talent Development Think Tank Community. Go to https://tdtt.us/ to check it out.
This episode is part of the Learning Uncut Emergent series where we talk about rapidly changing business models, and how Learning and Development can support organisations to adapt. Exploring how learning professionals can emerge from disruption as relevant and effective. Digital transformation has been underway for quite some time. Data is part of the business ecosystem in which L&D operates. Where do the opportunities lie for L&D to use the stream of data to improve decisions and increase impact? Practical examples and future possibilities to help L&D professionals connect the dots on using data. Host: Michelle Ockers Guests: Trish Uhl and Kevin M. Yates Resources: Kevin M. Yates website - lots of resources including download a free copy of The L&D Detective Kit for Solving Impact Mysteries https://kevinmyates.com/ Trish Uhl - Learning Analytics - presentation at Learning Technologies UK 2019 https://bit.ly/3gvh4sO Artificial Intelligence: New roles in talent, learning and development by Trish Uhl https://bit.ly/31qgQiz Learning Uncut Episode 48: Launching Learning Engineering at Mars - Trish Uhl and Rachel Horwitz http://bit.ly/Ep48LU Learning Uncut Episode 33: Enabling performance through deliverable different L&D - Beth Hall https://bit.ly/2Yw4D9Z Predictive Learning Analytics (™): New rules, new tools for increasing training transfer by Ken Phillips https://bit.ly/31v8CG2 More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/ Curated Learning Uncut Emergent collection: https://padlet.com/michelleockers/Emergent
The current crisis has changed plenty, some will last well beyond lockdown and some will pass. One thing for sure is that organisations will want to make up for missed opportunities, when restrictions are relaxed, and businesses will want to make up for lost revenue. We can anticipate an unforgiving period in the short- to mid-term and L&D will be under greater scrutiny to make a significant contribution. To this end, we can expect a hastening of some emerging trends in L&D, such as the pivot from a ‘learning' focus to affecting performance and productivity more reliably, in order to achieve results. This is explored with 3 experienced L&D leaders: Kevin M. Yates, Gemma Paterson and Alice Collier-Niblett. KEY TAKEAWAYS The current situation has reversed many long-held expectations around the capabilities and benefits of programme development, and has helped to accelerate plans to overhaul current development strategies. To understand the effectiveness of any training, we need to understand our deliverables from the outset, instead of focusing on the format or appeal of the courses themselves. No matter what our working environment looks like, there is still the need to measure results and impact. The challenge is in working out how to measure results remotely. We can't hope to know about the driving motivations of our workforce, and the areas in which they wish to improve, unless we are the centre of that world alongside them. In order to ensure that we're advancing in the correct manner, the first ingredient to be considered should be the people themselves. Do we have the right people, and the right mix of people in order to achieve that goal? BEST MOMENTS ‘We had to change, we had to adapt. And as a result, we've been able to help a lot more people' ‘Perpetual data should be a desirable state' ‘We need to now be contextualising what performance means at home' ‘Move away from creating a course, and move toward creating impact' VALUABLE RESOURC ES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 ABOUT THE GUESTS Kevin M Yates Kevin's expertise is answering the question, “Did training work?”, with facts, evidence, and data. His work is global and multi-industry. He's a sought after subject matter expert and international speaker. You can follow and connect with Kevin via: Twitter: @KevinMYates LinkedIn: https://www.linkedin.com/in/kevinmyates/ Facebook: https://www.facebook.com/kevmyates/ Instagram: https://www.instagram.com/kevmyates/ Website: https://kevinmyates.com/ Gemma Paterson Gemma has been leading teams to develop, manage and market digital products in learning, talent, social media and marketing for over 10 years. As Head of Technology & Innovation for Learning at Aviva, Gemma leads a team to deliver commercial outcomes through innovative approaches to learning, talent and organisational development, with a focus on the digital transformation. Using innovation, technology, storytelling and experience design her ultimate aim is to deliver real business results. You can follow and connect with Gemma via: Twitter: @GemStGem LinkedIn: https://www.linkedin.com/in/gemmacritchley/ Alice Collier-Niblett Alice is a thoroughly modern L&D professional with a background of leading with digital solutions and bringing her team and organisation along with her. Previously at ASOS and now with Monzo, Alice is a member of a team that operates in a way that is leading-edge and aspirational for many: Data-driven, performance-focused and agile. You can follow and connect with Alice via: LinkedIn: https://www.linkedin.com/in/alice-collier-niblett-849154b8/ ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board. CONTACT METHOD Twitter: https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.looop.co/ See omnystudio.com/listener for privacy information.
Too often in L&D we execute first and then seek to measure the impact when we’re finished. This leaves us scrambling as we try to find and makes sense of the right information after we’re done and frequently leaves us shaking our heads. Add to that, technology often masks itself as a turnkey solution to help us achieve the measurement we seek. Unfortunately, that’s never the case However, when you start with the end in mind, you can map out the desired outcomes and measurements you’ll need to achieve along the way to ensure you’re on the right track and can demonstrate the value of the work you do. Once that roadmap exists, you can augment the map with technology to improve the effiency, effectiveness, and scale at which you can measure. Listen as Kevin M. Yates, Fact Finder for L&D, and I talk about how you manage to pull all of this together and slay the mythical learning measurement dragon. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/learningtechtalks/support
Training Industry research has found that one of the biggest challenges facing learning leaders is measuring the effectiveness of their training. On this episode of The Business of Learning, Kevin M. Yates discusses this challenge and shares tips.
Sean talks about Kevin M. Yates Learning Systems Manager at McDonalds and his quest in the measurement of learning and learning impact.
What happens when you’re a high performer at work, with decades of success and upward progression in your career, and then you get laid off for the first time? That’s what happened to Kevin M. Yates. When his role working in learning & development was eliminated, Kevin found himself in the unfamiliar and frustrating situation of job searching while unemployed. As weeks of job searching turned into months, he experienced sadness, depression, fear, and self-doubt in the face of rejection, silence and ageism. However, during this difficult time, Kevin began planting the seeds of what would become his amazingly successful personal brand as a “Learning & Development Detective” and measurement expert. His branding not only led him to his next full-time job, but also opened up opportunities beyond his wildest dreams to share his expertise all around the world. Tune into this episode of Beyond 6 Seconds to hear Kevin’s incredible and inspiring story! Learn more about Kevin’s work at the links below: Website: kevinmyates.com LinkedIn: linkedin.com/in/kevinmyates Facebook: facebook.com/kevmyates Twitter: twitter.com/kevinmyates Instagram: instagram.com/kevmyates Full Bio of Kevin M. Yates: Kevin is a Learning & Development detective and just like Sherlock Holmes, he solves mysteries. The mystery he solves is, “Did training work?”. He uses facts, evidence and data to show training and learning’s impact on behavior, performance and goals. Kevin measures efficiency, effectiveness and outcomes for training and learning. His work is firmly rooted in his belief that training, learning and talent development has the power to impact behavior, thought and skill. His greatest capability is producing fact-based evidence for the impact of training and learning. Kevin’s experience is global and multi-industry. He’s served in a variety of roles across training, learning and talent development which guides and informs his perspective and actions. Kevin’s guiding principle is, “Find one thing about a person’s behavior or performance you can attribute to training or learning and let that lead to the facts about impact.”
Around the globe, billions are spent on workplace training. Some people even do it for a living. But does it have an impact on performance? On this week's GoodPractice Podcast, Ross G and Owen are joined by McDonald's Kevin M. Yates to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @KevinMYates. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. You can find out more about Kevin at kevinmyates.com. Contact Kevin at kevin@kevinmyates.com for a free copy of 10 Questions that Forecast Training's Impact. The study Ross cited was: Milligan-Saville, J. S., Tan, L., Gayed, A., Barnes, C., Madan, I., Dobson, M., ... & Harvey, S. B. (2017). Workplace mental health training for managers and its effect on sick leave in employees: a cluster randomised controlled trial. The Lancet Psychiatry, 4(11), 850-858. The book Owen recommended was Turn the Ship Around! by L. David Marquet, available at: https://www.amazon.co.uk/Turn-Ship-Around-Building-Breaking/dp/1591846404 The book Ross recommended was The Consolations of Physics by Tim Radford, available at: https://www.amazon.co.uk/Consolations-Physics-Wonders-Universe-Happy/dp/1473658160
Episode 27: Learning Measurement and Business Impact One of the hard things for HR leaders to do is understand if the work they are doing actually has an impact on the business. What's the ROI, if any, of the investments and effort you're putting into your work? That's an question we're going to discuss today with Kevin M. Yates, a brilliant L&D leader and a self-described data detective, who recently joined the learning team at McDonald's. In the conversation, Kevin makes it really clear how to think through using data, evidence and facts to support what HR and learning leaders are doing in the business. Additionally, Kevin and Ben discuss some of their overlapping research about the new roles and opportunities in HR and learning where more and more companies are looking for those with statistics or data-friendly backgrounds, an exciting development for those HR leaders that are focused on understanding and driving value for their firms. In the conversation, Kevin shares about the technology he thinks is going to radically change how L&D teams look at their work, and he also walks us through how to approach a business problem like a "data detective" with both curiosity and candor. Learn more about Kevin: https://kevinmyates.com We have so many great shows coming up so I have to take a second and remind you to subscribe if you haven't already. You can get we're only Human on iTunes, Stitcher, or podbean. learn more and get the insights you need at http://upstarthr.com/podcast On March 29th I'll be doing a webinar with my good friend George LaRocque about the employee experience. specfically, how to get it on the CEO's agenda. The content is based on a new ebook we put together that focuses on how to make the conversation about the employee experience, this fluffy, amorphous thing we keep hearing about, more tangible for your executive team. Our research shows that the employee experience matters, and in this webinar (and the free ebook you can get for registering) we walk you through some concrete ways to have those conversations with your own leadership team. More info: http://lhra.io/ceo
Special guest Kevin Yates joins us in the window today and shares his insight to measurements, data, and analytics behind the “did the training work” question. He talks about how L&D can prove its worth to the company and upper management. We discussed: Kevin’s background The standards we are held to What aren’t they asking for? Chain of evidence Data to help Instructional Designers Expectations Q&A responses This podcast is powered by ZenCast.fm