L&D Disrupt

Leadership isn't just about what you know - it's about how you show up, do the inner work, and integrate personal growth into your impact on the world.Dr. Lucrecia Grandolini, Global Head of Learning at Investec, goes beyond strategy to explore the deeper, more human side of leadership. From self-awareness and emotional intelligence to ethical and spiritual dimensions, we dive into what it really takes to lead with integrity.Tune in for a refreshingly real conversation on leadership that goes beyond the surface - one that challenges, inspires, and redefines what it means to lead with purpose, heart, and authenticity.

To celebrate his final episode as host of L&D Disrupt, Gary shared some of the best lessons from recent guests. If you want to connect with Gary on LinkedIn, you can find him here: https://www.linkedin.com/in/gary-stringer-copywriter And to be clear, this is not the final episode of the podcast, so we'll see you with another great episode soon!

Heather Burright is the Community Manager for the Non-Profit L&D Collective, host of the Learning for Good podcast, and delivers instructional design and leadership development for nonprofits. So, it's safe to say she knows this space well! And she joined us to explain some of the best insights and lessons other L&D pros can take from the nonprofit space. Expect to learn whether it's easier to connect people to purpose in non profit organisations. Lessons on building leaders in these organisations, why non-profits tend to invest more in learning, how they approach storytelling, why they have to prioritise buy-in because there are certain things they can't mandate, and much more. Timestamps: 0:00 Intro to Heather and her L&D community 5:29 How nonprofits build buy-in 8:51 L&D storytelling and internal marketing 16:01 Are employees prioritising social impact? 19:48  Developing leaders in nonprofits 27:09 ROI and budgeting 29:38 Do nonprofits invest more in learning? 32:36 Development over compliance How to connect: Find Heather on LinkedIn: https://www.linkedin.com/in/heather-burright/ Subscribe to Heather's newsletter: https://www.linkedin.com/newsletters/nonprofit-l-d-insiders-7056631980473397248/Listen to the Learning for Good podcast: https://podcasts.apple.com/us/podcast/learning-for-good-l-d-solutions-and/id1621971310

Behaviour change is driven by everyday action, continuous feedback and incremental improvements over time… The trouble is, most of the ways we approach it not are flawed! Whether it's the personality tests that have no practical application or the lack of clear success behaviours and measurement of those. Will Murray created Packtypes to change all that, and he joins us today to explain how you can do it too. 0:00 Intro 3:52 The problem with personality tests 12:55 The need for practical application 20:12 What are Packtypes? 24:07 Success behaviours 39:22 Behaviour and culture 48:02 Continuous Human Improvement 53:29 Trying out Packtypes How to connect: Find Will on LinkedIn: https://www.linkedin.com/in/will-murray-9055142a/  Visit Packtypes' website: https://www.packtypes.com/ Learn more about HowNow: https://hubs.la/Q02Cbv6x0 

When it comes to employee wellbeing and mental health, Megan Kille is pretty much our dream guest! Megan is the VP of People & Talent at Unmind, who are on a mission to transform mental health at work through the power of science and AI. And she shared insights from both perspectives: how the companies who use Unmind approach wellbeing, and how she's facilitating that internally within the company. Timestamps: 0:00 Intro to Megan 3:18 The current state of wellbeing 8:52 Unmind's approach and product 12:24 Being data-led and context-driven 20:33 Accidental bosses 26:06 The signs that people aren't at their best 30:42 What Unmind are doing internally How to connect: Find Megan on LinkedIn: https://www.linkedin.com/in/megan-kille-22403632/ Learn more about Unmind: https://unmind.com/ Learn more about HowNow: https://hubs.la/Q02Cbv6x0 Useful resources: Wellbeing Strategy Masterclass: https://unmind.com/handbooks/wellbeing-strategy-masterclass Leadership Skills Gap: https://unmind.com/handbooks/closing-the-leadership-skills-gap

Liggy Webb's Empowering Minds series takes you through five approaches your mind needs to stay strong and well-prepared for future challenges. We go through all five and how you can build them in this episode! Get ready to become more resilient, curious, flexible, creative and kind - as a person, but also in your teams. Timestamps 0:00 Intro to Liggy Webb and the Mind Fit series. 5:55 Building the resilient mind. 12:50 Curiosity and how to improve it. 17:47 Don't confirm your biases. 20:33 Becoming more flexible. 25:22 Reflecting on and auditing what you do. 27:37 Building a creative mind. 38:27 The power of kindness. How to connect Find Liggy on LinkedIn: https://www.linkedin.com/in/liggyw/ Visit Liggy's website: https://www.liggywebb.com/ Learn more about HowNow: https://hubs.la/Q02Cbv6x0

Sustainability isn't driven through volunteering days, one-size approaches, and top-down mandates!But by bringing social impact into people's day-to-day roles, giving people the right skills, and empowering them from the bottom-up. Liv Sibony joins us to explain how we shift from the former to the latter in this episode. Expect to learn how you zoom out to get more context, using that to make better decisions, how to imagine a more hopeful future, how to build a top-down and bottom-up approach, and more. Timestamps 0:00 Intro to Liv Sibony 2:13 Why employees want purpose and social impact 6:11 Are quick wins really the right idea? 13:58 The issue with volunteering days 22:53 3 practical ideas for HR and L&D 28:44 A bottom-up and top-down approach 34:17 The overlap between L&D and sustainability 37:42 Imagining a more hopeful future How to connect: Find Olivia on LinkedIn: https://www.linkedin.com/in/oliviasibony/ Find Impact Amplified on LinkedIn: https://www.linkedin.com/company/impact-amplified/Visit Impact Amplified's website: https://www.impactamplified.co.uk/ Learn more about HowNow: https://hubs.la/Q02Cbv6x0 Get our new guide to skills-first L&D: https://try.gethownow.com/skills-first-learning

Agile L&D can help us get the things we've always wanted! ​Better learning engagement. More business problems solved. Greater L&D impact and buy-in. ​Natal Dank's latest book, Agile L&D, gives you the playbook for doing it in practice!  She joined us on L&D Disrupt to share some truly practical advice. Timestamps: 0:00 What is Agile L&D? 7:47 Delivering value early and often 15:52 Being product-led 22:25 Practical ways to be product-led 26:55 Human-centered design 31:53 Practical ways to be human-centric 33:47 Effective experimentation 40:38 Audience Q&A How to connect: Learn more about HowNow: ⁠https://hubs.la/Q02Cbv6x0⁠ Get our new guide to skills-first L&D: https://try.gethownow.com/skills-first-learning Connect with Natal on LinkedIn: https://www.linkedin.com/in/nataldank/ Get your copy of Agile L&D https://www.koganpage.com/hr-learning-development/agile-l-d-9781398613256 

Get the L&D playbook to Skills-Driven Growth here: https://try.gethownow.com/skills-first-learning In this webinar, we go through 2024's best skills data and give you tactics to solve the key problems it presents. Timestamps: 0:00 Why skill disruption is happening so hard and fast. 5.25 Why employees have lost faith in organisations (when it comes to skills). 13:12 The shift from promotions to skills. 21.19 Barriers to closing skills gaps. 30:08 Why skills initiatives don't make it to the impact stage.

How can organisations get out of their own way when it comes to wellbeing? And what can employees do to set good habits and strong boundaries? Ryan Hopkins, Author of 52 Weeks Of Wellbeing and Chief Impact Officer at JAAQ joins us to discuss it all. From why work-life balance is nonsense to working on your rest ethic, using the Definite Yes, and much more. Subscribe to our new L&D Newsletter here: gethownow.com/disrupt-with-hownow Timestamps 0:00 Intro to Ryan and the episode 2:09 Are companies hindering their own wellbeing initiatives? 9:56 Is work-life balance nonsense? 16:04 Setting boundaries and support managers. 21:06 You need to audit your meetings. 25:18 Dealing with being ‘always online'. 29:30 The Definitive Yes. 32:30 Work on your rest ethic. 45:21 High-leverage, cornerstone habits. How to connect Get your copy of 52 Weeks of Wellbeing: https://www.koganpage.com/general-business-interest/52-weeks-of-wellbeing-9781398613911 Follow Ryan on LinkedIn: https://www.linkedin.com/in/ryanhopkinsuk/ Learn more about HowNow: https://hubs.la/Q02Cbv6x0

Seat at the table. Strategic partner. Getting employees to give a

A good understanding of your audience is the best platform for success. Whatever industry you're in! But what does that look like in L&D? Anita Anthonj, Founder and CEO at Talaera, works with lots of L&D teams and joined us to share her best lessons on getting this right. With lessons on the difference between top-down and bottom-up initiatives, getting your message right, prioritising to deliver commercial impact and much more. How to connect: Learn more about HowNow: https://hubs.la/Q02Cbv6x0  Learn more about Talaera: https://www.talaera.com/  Connect with Anita: https://www.linkedin.com/in/anitaanthonj/ Connect With Gary: https://www.linkedin.com/in/gary-stringer-copywriter/  Timestamps 0:00 Intro 2:01 Why understanding your audience matters 6:29 Is this a bottom-up or top-down issue? 14:14 Commercial and business strategies 20:25 How can small teams prioritise? 26:52 Working with vendors and setting expectations 32:03 How does the audience want the message? 38:24 Common traits of teams that do well 42:15 Empathy for your audience

How did Duolingo develop their Time Spent Learning Well metric?  What's in Gallup's State Of The Workplace Report? And what can L&D learn from Netflix's new culture memo? Gary and Nelson sat down to discuss all three stories in the latest L&D Disrupt. How to connect: Learn more about HowNow: https://hubs.la/Q02Cbv6x0  Connect with Nelson: https://www.linkedin.com/in/nelsonsivalingam/  Connect With Gary: https://www.linkedin.com/in/gary-stringer-copywriter/  Timestamps: 0:00 Intro to the show 1:02 Duolingo's Time Spent Learning Well Metric 17:31 Gallup's State Of The Workplace Report 27:48 Netflix's Latest Culture Memo Useful links: Duolingo's Time Spent Learning Well Metric: https://blog.duolingo.com/time-spent-learning-well/ Gallup's State Of The Workplace Report: https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx Netflix's Latest Culture Memo: https://about.netflix.com/en/news/sharing-our-latest-culture-memo Free Guide | 37 Lessons For A Winning L&D Strategy: gethownow.com/disrupt

Live from Learning Technologies, Adam Slingsby shares his best advice, lessons and experiences from his first year in an L&D role. Expect to learn which transferable skills Adam used from his army career, the quick wins he found in joining a new L&D function, how he won people over, and much more. Learn more about HowNow: Learn more about HowNow: ⁠⁠https://hubs.la/Q02Cbv3r0⁠⁠ Connect with Adam on LinkedIn: https://www.linkedin.com/in/adamslingsby/  Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/

Live from Learning Technologies, Sam Taylor joins us to give practical advice on moving to skills-first L&D. Expect to learn the first steps you can take, why chucking content at people isn't the answer, which AI pitfalls we need to avoid, and more. Learn more about HowNow: https://hubs.la/Q02Cbv6x0⁠ Connect with Sam on LinkedIn: https://www.linkedin.com/in/samtaylorel/ Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Here's the problem with how L&D uses AI right now

Live from Learning Technologies, Neil Cunningham shares how storytelling can get people to believe in L&D and help you turn learners into heroes. Expect to learn what data is fluff and what isn't, how to share just enough context, the importance of telling people what comes next, and much more. Connect with Neil on LinkedIn: https://www.linkedin.com/in/neiljohncunningham/  Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Learn more about HowNow: gethownow.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Live from Learning Technologies, Holly Flickinger shares Ardoq's journey to driving engagement in L&D. Expect to learn how they drive awareness of L&D initiatives, how they embed learning in the everyday, why hiring curious people is a crucial step, and much more. Connect with Holly on LinkedIn: https://www.linkedin.com/in/hollyflickinger/ Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Learn more about HowNow: gethownow.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Live from Learning Technologies, Jon Fletcher shares his latest data and insights on the current state of L&D. Expect to learn the two big reasons L&D teams want to use AI, where they're going wrong and how we can go right to have impact with tech. Connect with Jon on LinkedIn: https://www.linkedin.com/in/jnf/  Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Learn more about HowNow: gethownow.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Live from Learning Technologies, Jade McNeil helps you embrace your inner swiftie and take lessons on audience engagement from Taylor Swift. Expect to learn how to Taylor takes her fans on a journey and how we can do that too, the power of storytelling, why engagement is often a struggle, and much more. Connect with Jade on LinkedIn: https://www.linkedin.com/in/jade-mcneil-06a777199/  Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Learn more about HowNow: gethownow.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Live from Learning Technologies, Toby Kheng joined us for an honest conversation about the future of L&D and what an employee lifecycle should look like. Expect to learn how to leverage internal influencers, what human-centered design really looks like, what we can learn from e-sports, and more. Connect with Toby on LinkedIn: https://www.linkedin.com/in/tobykheng/  Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Learn more about HowNow: gethownow.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Live from Learning Technologies, Phill Yetzes talks us through how we can give managers and employees the tools and knowledge to own development. Expect to learn how we get managers bought in, remove friction in their process, map talent effectively, and loads more. Connect with Phill on LinkedIn: https://www.linkedin.com/in/phillyetzes/ Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Learn more about HowNow: gethownow.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Impact means different things to different people in your business… and it's a good thing!Because if we know the commercial goals, the team's aim and individual aspirations, we can build learning that ticks those boxes. And that's how we drive impact! Ajay Pangarkar - author of Learning Metrics - explains how we approach this here. Get your copy of Learning Metrics. Use Discount Code KOGANPAGE20 for 20% off. https://www.koganpage.com/hr-learning-development/learning-metrics-9781398615366 Timestamps 0:00 Intro to Ajay 2:50 How to build a commercial mindset 7:26 The problem with ROI in L&D 17:33 Impact for the individual 26:05 Retention and application of information 32:57 Behaviour and performance change 39:14 The Organisational Value Chain 49:36 Finding the data that shows impact 54:55 Ajay's final thoughts How to connect: Find Ajay on LinkedIn: https://www.linkedin.com/in/ajaypangarkar/ Learn more about HowNow: gethownow.com Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Useful links:Rethinking Organizational Strategy: A value-focused approach to strategic planning https://www.cpacanada.ca/-/media/site/operational/rg-research-guidance-and-support/docs/02362-rg-mag-rethinking-organizational-strategy-guideline-jan-2020.pdf Balanced Scorecard Institute https://balancedscorecard.org/bsc-basics-overview/ Customer Intimacy and Other Value Disciplines  https://edisciplinas.usp.br/pluginfile.php/1704697/mod_resource/content/1/TreacyWiersema%20-%20Disciplinas%20de%20Valor.pdf --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Live from Learning Technologies, Huler's Suzi Archer joins us to discuss how we can drive learner engagement by aligning our customer and employer experiences. Expect to learn how this can also drive performance, how we connect every role to the customer experience, why we should work backwards from the customer experience and more. Connect with Suzi on LinkedIn: https://www.linkedin.com/in/suzi-archer/ Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Learn more about HowNow: gethownow.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

From economic pressures to the desire to build skills and ongoing battles to work from home, it's an interesting time in the talent space. So what can the latest data tell us about how employees view growth and what companies should be doing? Randstad Risesmart's Toby Crane joined us to talk through two interesting reports.Their 2024 Talent Trends Report and their recruitment industry trends from around the globe, in partnership with Workmonitor. Timestamps 0:00 Intro to Toby Crane and Randstad Risesmart 2:34 Why skills and work-life balance are important 8:41 The economy and career progression 14:41 The WFH debate and employer brand 21.54 L&D is crucial to talent 29:42 Who is responsible for development? 35:10 The influence of our personal lives 40:30 Final data points from the reports How to connect: Find Toby on LinkedIn: https://www.linkedin.com/in/tobycrane/  Learn more about Randstad Risesmart: https://www.randstadenterprise.com/ Learn more about HowNow: gethownow.com Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

By 2030, we'll need to reskill ONE BILLION people (Adecco). ​It's a big challenge, but it can be done

More than 1 billion people need to be reskilled by 2030, so adopting a skills-first L&D approach is crucial (WEF). With ORC leading the charge and building a skills framework that's driving development, we asked if they'd be open to sharing the playbook. Kayshia Kruger, Director of Organization Development, answered the call and shares her process with you in this episode. Expect to learn why skills means starting small, who needs to be involved, the power of removing friction, and much more. Timestamps 0:00 Intro to the L&D playbook, Kayshia and ORC 3:18 How and why ORC became skills-based 10:51 Stakeholders and scaling it across the business 20:53 Grow Tracks  23:19 The 3 E Framework for ORC's Learning Experiences  29:40 How it's been received internally How to connect Learn more about ORC: orcolan.com Learn more about Kayshia: www.kayshiakruger.com Connect with Kayshia on LinkedIn: https://www.linkedin.com/in/kayshiakruger/ See HowNow in action: gethownow.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

The organisational impact is in the big, scary L&D challenges you've been putting off! Take skills. We do it manually right now and it means it's too hard - we can't do it map and measure them at the speed or scale required. So we find an easier challenge to solve, to show we solved it. But to have true impact, we need to take on the hardest challenges. From using AI to mapping skills, and engaging learners to centralising information, learn how in this conversation with HowNow CEO, Nelson Sivalingam. Learn more about HowNow at gethownow.com Timestamps 0:00 Why we need to tackle the big challenges 6:50 The Engagement Gap 13:59 Mapping and measuring skills 17:26 AI for the long term 27:59 Centralising learning 39:06 AI for L&D 42:11 Demonstrating impact 50:49 Tackling Incomplete data --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Struggling to shift L&D's perception in the business? You're not alone! Thankfully, Danielle Dziurun is here to help - with a proven framework for understanding current perception, shifting it, and aligning to business goals. By the end of this episode, you'll have the confidence and skills to improve L&D perception and impact. Timestamps 0:00 Intro to Danielle 2:06 Understanding L&D's perception 7:04 Next steps based on your learnings 10:21 Connecting development to core values 14:58 How we align to commercial goals 20:02 Using data effectively in L&D 23:22 Removing friction for learners Useful links The First 90 days – Michael Watkins The Ramblings of an L&D Professional – Helen Bailey Learning Transfer Evaluation Model – Will Thalheimer How to connect Find Danielle on LinkedIn: https://www.linkedin.com/in/danielledziurun/ Learn more about HowNow: gethownow.com Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

“We don't own their time or attention. So how can we genuinely get people engaged?” This is Greg Arthur's mindset around learning experiences, and he's created a process that solves the issue. In this episode, he joins us to talk through the first part - how we build a foundation by understanding problems, stakeholders, context and more. Timestamps 0:00 Intro to Greg 2:41 The fundamentals for solving problems 9:04 Mapping stakeholders and problems 17:52 The metrics that matter to people and the business 22:47 Finding your sub problems 26:03 Advice for small L&D teams 31:49 Where you can find Greg How to connect Find Greg on LinkedIn: https://www.linkedin.com/in/greg-arthur-flpi-736b288/  Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/  Learn more about HowNow: gethownow.com Learn more about Two Circles: https://www.twocirclesstudio.com/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

“Research tells us that extremely low numbers of employees are truly happy with their experience at work – Gartner suggests it may even be as low as 13%.  “Unengaged employees are not productive employees, and they are unlikely to stay in your organisation for long.” Those are the words of the LACE Partners team, who recently launched the employee experience revolution - a campaign and guide that provides five steps to successful EX. Kat Bernardes and Cathy Acratopulo joined Gary to talk through delivering a meaningful employee experience.  From clarity of what that is to auditing your current experiences, building an EVP, and loads more. Get your copy here: https://lacepartners.co.uk/the-employee-experience-revolution/ And sign up for the What The Fluff L&D Bootcamp: gethownow.com/wtf-bootcamp  Timestamps 0:00 Intro 1:36 Why EX is so important 6:36 Creating a robust EVP 11:32 Targeting different audiences  16:02 Auditing your current EX 21:56 Quick wins for EX 25:49 Driving business value and commercial impact. 30:00 Communicating value and co-owning the strategy 37:03 Shouting about your wins 40:07 Being the catalyst for EX change How to connect: Connect with Cathy: https://www.linkedin.com/in/cathy-acratopulo-lacepartners/ Connect With Kat: https://www.linkedin.com/in/kat-bernardes-452b9826/ Connect With Gary: https://www.linkedin.com/in/gary-stringer-copywriter Learn more about LACE: https://lacepartners.co.uk/ Learn more about HowNow: gethownow.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

As part of the L&D Drop-In, Bena Saiyed walked us through her process for a Root Cause Analysis - allowing us to solve real problems and drive business impact. There was a slight issue with Bena's sound, but hopefully you can still hear all the valuable advice! Sign up for What The Fluff here: gethownow.com/wtf-bootcamp Read Bena's guide to a Root Cause Analysis: https://sites.google.com/view/bena-s/services/root-cause-analysis   Connect with Bena on LinkedIn: https://www.linkedin.com/in/bena-s/  --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

As part of the L&D Drop-In, Meghan Fraser-Elvira talked us through how we can understand the culture, the person, and what engaging means in the context of our business to build great learning experiences. Sign up for What The Fluff here: gethownow.com/wtf-bootcamp Connect with Meghan on LinkedIn: https://www.linkedin.com/in/meghancfraserelvira/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

As part of the L&D Drop-In, Rob Plumb shared his experiences with using personalised, active, and value-adding language in learning content. Sign up for What The Fluff here: gethownow.com/wtf-bootcamp Connect with Rob on LinkedIn: https://www.linkedin.com/in/rob-plumb-29a77522b/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

As part of the L&D Drop-In, Srishti Sehgal walked us through the process of bringing organisational context into learning experiences. Sign up for What The Fluff here: gethownow.com/wtf-bootcamp Read the article on context-driven L&D: https://www.srishtisehgal.co/rubble/context-driven-lxd - Connect with Srishti on LinkedIn: https://www.linkedin.com/in/srishti-sehgal/ - Sign up for Srishti's newsletter: https://learning-nerds-diary.ck.page/subscribe --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Which human skills are we going to need in the next five years? Assemble You have put together a new audio series on 10 of the human skills AI can't replicate, and Adam Lacey joined Gary to talk through five of them. Including creativity, resilience, empathy and much more - with recommendations on how we build them for the future.    Access the Future Human series: https://www.assembleyou.com/products/future-human Sign up for HowNow's free L&D bootcamp: https://www.gethownow.com/wtf-bootcamp Timestamps: 0:00 What is the Future Human series? 5:42 Any skills we won't need? 8:31 Resilience 18:13 Creativity 27:20 Critical Thinking 30:53 Empathy and collaboration 44:24 Finding Adam and Future Human --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Rush into buying tech, and before you know it, you're tied into a contract for something that doesn't solve your problems. It's a tale as old as time and one that Ross Stevenson's free template can save you from! The Founder and Chief Learning Strategist at Steal These Thoughts joins us to explain how we can make smart choices - instead of following tech trends - to solve our problems. Sign up for the WTF Bootcamp: https://www.gethownow.com/wtf-bootcamp  Get Ross' free tech template: https://www.linkedin.com/feed/update/urn:li:activity:7156195743949537280/ Get HowNow's free RFP template: https://try.gethownow.com/rfp-template  Timestamps 00:00 Intro to Ross and his tech template 1:41 Why are we drawn in by new tech? 7:09 Finding problems that need solving 18:48 Can our existing tech stack help? 25:37 Finding new tech for problems? 39:32 Apply all of this in your context 42:31 Audience Q&A --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

“A trusted advisor is a strategic business partner embedded in the business. Who understands the business and is driving value for the organisation.” The question is, how do we become one? And unpick ourselves from the position of being an order taker? DR. Keith Keating, author of The Trusted Learning Advisor, explains all in this episode. We discuss why we end up in the order-taker lifecycle, why we should become trusted learning advisors and some of the key steps for getting us there, why willingness to learn and understand our audience are critical, overcoming resistance and much more. Timestamps 0:00 Who is Keith Keating? 3:12 The order-taker cycle 7:52 The value prop of a trusted advisor 16:50 The motivation for becoming one 23:47 The role of listening and role playing 27:54 Take ownership of problems and stop saying “not my job” 32:40 How to roleplay and practice conversations 37:09 Handling resistance  47:25 Keith's final adviceHow to connect: Connect with Keith: https://www.linkedin.com/in/dr-keith-keating-1976963a/ Get your copy of The Trusted Learning Advisor: https://www.koganpage.com/hr-learning-development/the-trusted-learning-advisor-9781398612457 Sign up for the What The Fluff Bootcamp: gethownow.com/wtf-bootcamp --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Sign up for What The Fluff today: gethownow.com/wtf-bootcamp Context is absolutely crucial to delivering L&D impact! From the self-awareness of our current capabilities to stakeholder expectations and the business's commercial goals - it's huge. But how often do we reflect on our current context and feed that into our strategy?  Probably not enough and in this episode, the brilliant Patrick Mullarkey talks us through these three key steps for turning this context into impact. 1. Reviewing our current position and conditions. 2. Understanding stakeholder perceptions and expectations. 3. Ways to act on that and drive L&D in the right direction. Timestamps: 0:00 Understanding your current context. 10:38 Speak to your stakeholders and learn where they are. 14:37 Questions L&D teams can ask about current strategy. 24:14 What do stakeholders and investors expect? 31:12 Do we overpromise and underdeliver? 34:11 Build a commercial understanding. 41:04 Scaling L&D based on context. 44:09 Q&A and final thoughts. How to connect: Sign up for What The Fluff: gethownow.com/wtf-bootcamp Connect with Patrick: https://www.linkedin.com/in/mullarkeypj/Connect with Gary: https://www.linkedin.com/in/gary-stringer-copywriter/ Learn more about HowNow: gethownow.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

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Inspired by his great article on getting the basics right before embracing new technologies, Paul Matthews returns to the podcast to discuss how we do that in 2024. From the fundamentals of problem discovery to driving successful behaviour change, working well with stakeholders and much more, this is a great reminder before 2024 really gets going. Timestamps 00:00 Introduction to Paul and the episode 02:33 Defining impact in your organisation 09:31 Discover problems before you act 17:57 Understanding your L&D brand 25:21 The importance of listening 30:40 Basics of good behaviour change 38:49 Who do problems affect and how? How to connect and useful links Read ‘Go back to basics before embracing shiny new technologies' here: https://www-trainingzone-co-uk.cdn.ampproject.org/c/s/www.trainingzone.co.uk/develop/business/go-back-to-basics-before-embracing-shiny-new-technologies?amp Connect with Paul on LinkedIn: https://www.linkedin.com/in/paulmatthews100/ Visit his website and sign up to his newsletter here: https://paul-matthews.com/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Collecting feedback can be a challenge, especially when it comes to our content! From the framing to the timing, it's easy to get the basics wrong, but this episode helps us get it right. Matt Laybourn, Founder of Rockee - a platform built to collect content feedback in real time - joined Gary to talk us through the fundamentals of capturing feedback we can use. Timestamps 0:00 Intro to the episode, Matt and Rockee 4:04 The basics of good feedback 8:38 Is there trust in your content? 13:20 Improving content through feedback 16:44 Low-hanging fruit and quick wins 19:38 When we collect feedback matters 26:34 Storytelling using feedback 31:28 Keep feedback personal How to connect Find Matt on LinkedIn: https://www.linkedin.com/in/matt-laybourn/ Learn more about Rockee: https://rockee.io/ Listen to The Sausage Factory: https://podcasts.apple.com/gb/podcast/the-sausage-factory/id1687059013 --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Nelson Sivalingam, CEO and Co-Founder of HowNow and Kasper Spiro, Co-Founder and Chief Strategist at Easygenerator to discuss the shift from hiring to upskilling. Expect to learn the smart ways of identifying your urgent skills gaps, pitfalls that can derail your efforts and how you can get started with skills-first learning. Learn more about HowNow here: https://www.gethownow.com/ Learn more about Easygenerator here: https://www.easygenerator.com/ Connect with Nelson: https://www.linkedin.com/in/nelsonsivalingam/ Connect with Kasper: https://www.linkedin.com/in/kasperspiro/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Backed by the latest HowNow and Lattice research, this episode takes you through four realistic HR trends for 2024. No gimmicks, just proven tactics for more impact in the year to come. Learn more about HowNow here: https://www.gethownow.com/ Learn more about Lattice here: https://lattice.com/  Timestamps 0:00 Intro to HowNow and Lattice 4:26 The issue with career conversations 10:54 Having better career conversations 18:19 Flexible working in 2024 29:03 The shift from hiring to upskilling 38:54 What AI means for HR and L&D 42:34 Recapping 2024 HR Trends 43:28 Putting this into practice 50:26 Q&A How to connect:Find Jules on LinkedIn: https://www.linkedin.com/in/julietstrong/ Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

There's been a lot of talk about Slack's recent week-long hiatus dedicated to learning in the past few weeks.  "Ranger Week" involves employees temporarily putting aside their regular work duties to study various modules offered through Salesforce's Trailhead online learning platform.  And to achieve Ranger Status, Slack employees need to complete approximately 40 hours of online learning. With all the debate on this approach, HowNow Head of People, Pauline Taylor, joined Gary to talk through the pros, cons and improvements to be made. Read HR Grapevine's article on this: https://www.hrgrapevine.com/content/article/2023-10-24-slack-announces-radical-week-long-shutdown-due-to-an-internal-skills-crisis Running order: 0:00 Slack's week-long shutdown 2:28 Taking people out of the workflow 6:09 The importance of context 10:23 Relevance and structure in learning 17:51 Learning with purpose and autonomy 25:14 Feedback for learning initiatives 27:05 The impact on wellbeing 29:36 How to improve this approach How to connect Connect with Pauline on LinkedIn: https://www.linkedin.com/in/paulineparsley/ Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Follow HowNow on LinkedIn: https://www.gethownow.com/ Learn more about what we do: https://www.linkedin.com/company/10956378 --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Backed by the latest research, Nelson and Gary take you through 5 realistic L&D trends for 2024. No gimmicks, just proven tactics for more impact in the year to come. From using AI intentionally, to aligning with you organisation's goals and upskilling people for the future, you'll want to hear this conversation. Download The 2024 L&D Trends Report here: https://try.gethownow.com/2024-trends  Running order 0:00 Introduction 2:15 Aligning with company goals 10:49 Problem discovery 13:05 The shift to upskilling  17:20 Skills and retention 20:43 The cost of inaction 22:29 Skills-first L&D 28:30 Time and engagement as barriers to learning 34:18 People can't find information they need 40:58 Using AI intentionally 46:40 Audience Q&A How to connect Find HowNow on LinkedIn: https://www.linkedin.com/company/10956378 Visit our website: https://gethownow.com/ Find Nelson on Linkedin: https://www.linkedin.com/in/nelsonsivalingam/ Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

As small and solo L&D teams, there's so much we can do - but how do we focus on the stuff that drives impact? ​We want to build good relationships with people, but pushing back and saying no are key to solving problems. ​And how do we keep enjoying the ride and build a network around us to share it with? In this episode, ​Emma Aplin, Eryn Frost and Annie Woodcock joined us to share their honest experiences and best advice.  Running order 0:00 Intro to the show and today's guests 1:10 How can L&D teams prioritise to add value? 16:06 Borrowing skills from internal experts 27:13 Advice on building your external network 30:56 Getting buy-in across your business 48:20 Audience Q&A How to connect Find Emma on LinkedIn: https://www.linkedin.com/in/aplinej/ Find Eryn on LinkedIn: https://www.linkedin.com/in/eryn-frost-2b607b21/ Find Annie on Linkedin: https://www.linkedin.com/in/annie-woodcock-177037a7/ Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

In this episode, Gary's joined by Winnie Amoaku, UK Partnerships Manager at HiBob, to discuss the relationship between HR and L&D and what's needed for it to flourish. From their common audience and shared foundation, to how they collaborate to drive performance and retention, this is a brilliant conversation. Running order 0:00 Intro to Winnie and her background 2:14 Roles and responsibilities for HR and L&D 5:30 The balance between hiring and upskilling 11:11 Discussing Amazon's data-led upskilling 14:20 Making development part of employee benefits 19:00 Building the employer brand and the problem with losing knowledge 25:21 Tech frustrations and learner expectations 30:37 HR's in tech adoption How to connect Find Winnie on LinkedIn: https://www.linkedin.com/in/winnieamoaku/  Learn more about HiBob: https://www.hibob.com/  Read their latest research with CIPD: https://www.hibob.com/blog/research-hr-digital-transformation/  Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/  Learn more about HowNow: https://www.gethownow.com/  --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Download your copy of The 2024 L&D Trends Report today

The world is changing fast, and we need to help people build the right skills and knowledge at pace. At the same time, we need to strike the balance with wellbeing and prevent employees from feeling overwhelmed. And, ultimately, we need to do that while making sure our efforts are geared toward performance and impact. Today's session is all about giving you advice and lessons from doing this in practice, with HowNow CEO and Co-Founder, Nelson Sivalingam, and Lattice's Head of Sales, Jon Chemouny. Learn more about HowNow: https://www.gethownow.com/ Learn more about Lattice: https://lattice.com/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

Learning science feels like a buzzword to some and comes with baggage for others, which often stops us understanding what it really means and applying it to any great effect. Lauren Waldman, Learning Pirate, joined us ​​to chat through what learning science means in practice, why L&D pros need to understand how learning happens, the role of the brain in upskilling and driving change, and much more. Running order 0:00 Intro to Lauren and this conversation 3:05 What does learning science mean in practice? 7:32 L&D's perception of itself 12:24 Understanding behaviour change 19:22 How does our brain work against us? 22:52 The challenge of getting buy-in 30:22 Why L&D pros need to understand the brain 39:51 Designing learning for the brain 42:51 Good examples from Lauren's experiences 46:20 Considering stress and other emotions 53:16 Being kind to yourself and where to find Lauren How to connect Find Lauren on LinkedIn: https://www.linkedin.com/in/lauren-waldman-learning-pirate-4666bab/  Learn more about the Learning Pirate: https://www.learningpirate.com/  Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/Learn more about HowNow: https://www.gethownow.com/ Get 37 Lessons For A Winning L&D Strategy: https://www.gethownow.com/disrupt --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message