Learning Experience Leader

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A Podcast where learning leaders, designers, and product managers can discover the practical tips and learning science insights for creating incredible learning experiences.

Greg Williams


    • May 18, 2021 LATEST EPISODE
    • every other week NEW EPISODES
    • 44m AVG DURATION
    • 53 EPISODES


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    Latest episodes from Learning Experience Leader

    62 // Examples of Designing Learning Experiences using Agile Project Management with Alyssa Erickson

    Play Episode Listen Later May 18, 2021 60:34


    61 // Growing Your Career from Designer to Learning Leader with Dr. Cara North

    Play Episode Listen Later May 4, 2021 48:42


    Dr. Cara North is a learning & Development leader, speaker, and researcher and currently works as the Operations Training Manager at Silfex, inc. Her previous experience includes learning experience design work at Ohio State University and Amazon and President of the Columbus Ohio chapter of ATD. Today we talk about:

    60 // Designing Experiences Part 3 - Story and Services with Dr. Bob Rossman & Dr. Mat Duerden

    Play Episode Listen Later Apr 20, 2021 28:47


    Today’s episode is the third and final part of an extended conversation about experience design with Dr. Bob Rossman and Dr. Mat Duerden. If you haven’t heard the first and second episodes in this mini-series, I recommend you go back and check those out. The focus of this conversation is on the third section of the book Designing Experiences, which my guests co-authored. Today we talk about:

    designing experiences
    59 // Designing Experiences Part 2 - Elements & Touchpoints with Dr. Bob Rossman & Dr. Mat Duerden

    Play Episode Listen Later Apr 16, 2021 55:12


    Today’s episode is the second part of an extended conversation about experience design with Dr. Bob Rossman and Dr. Mat Duerden. If you haven’t heard the first part, I recommend you go back and check it out! The focus of this conversation is on the second section of the book Designing Experiences, of which my guests co-authored. Today we talk about:

    leveraging designing experiences
    58 // Designing Experiences Part 1 - Defining 'Experience' with Dr. Bob Rossman & Dr. Mat Duerden

    Play Episode Listen Later Apr 6, 2021 53:15


    Dr. Bob Rossman is professor and dean emeritus at the College of Applied Science and Technology at Illinois State University. Dr. Mat Duerden is associate professor in the department of experience design and management at the Marriott School of Business at Brigham Young University. Today’s episode is a first for me in that I’ve got two simultaneous guests AND this is the first part of an extended conversation about experience design that will be picked up in a later episode. The focus of this conversation is all about the first section of the book Designing Experiences, which my guests co-authored. We talk specifically about what an experience is and what that means for designers. Additionally, we get into the three phases of macro and micro experiences and the role of human participation to make real meaning and transformation. Show your support for the podcast by going to patreon.com/lxleader. Resources:

    57 // Learning and Leading as CEO with Roy Banks

    Play Episode Listen Later Mar 23, 2021 44:11


    Roy is the CEO of Weave Communications. He is a highly-experienced executive and veteran of the United States Navy with over 20 years of public and private company leadership, executive management, and operations experience in sales, marketing, finance, mergers and acquisitions, product development, manufacturing, and distribution of products and services. Over the course of his career, he has been responsible for generating approximately $2.5 billion in shareholder value. Today we talk about:

    Book Review - Upstream: The Quest to Solve Problems Before They Happen by Dan Heath

    Play Episode Listen Later Mar 15, 2021 46:38


    From the website for the book, "So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, and doctors treat patients with chronic diseases, and call-center reps address customer complaints. But crime and chronic disease and customer complaints are preventable! So why do our efforts skew so heavily toward reaction rather than prevention?" In summarizing and reflecting on the book I'll cover:

    Learning Professionals - Unite!

    Play Episode Listen Later Mar 12, 2021 1:57


    The survey: https://forms.gle/r98TXPpDNhcdiUpG8 *** In late 2019 I started podcasting as a way to force myself to learn new things and meet new people. It was scary and sometimes frustrating. and still is much of the time! It has been an amazing journey and I’ve met those personal learning goals in ways I couldn’t have imagined. But I want to do better, and I need your help. In an effort to improve I’d LOVE your input as I work to discover more about what you are facing and working towards. Will you complete this survey? https://forms.gle/r98TXPpDNhcdiUpG8 It should take you about 5 minutes to complete and you’ll receive the anonymous results when I’ve closed the survey. I hope to hear from you and am excited to share the next iteration of the show with you. Keep learning!

    56 // The Design Way with Dr. Harold Nelson

    Play Episode Listen Later Mar 9, 2021 64:14


    Dr. Harold Nelson is a visiting scholar in the School of Computer Science at the University of Montana. He was the 2009-2010 Nierenberg Distinguished Professor of Design in the School of Design at Carnegie Mellon University. He was an occasional Senior Lecturer in the Graduate School of Business and Public Policy, and in Defense Analysis at the Naval Postgraduate School in Monterey, California. Dr. Nelson was the head of the Graduate Programs in Whole Systems Design (WSD) at Antioch University and has held teaching positions in several universities. He is a licensed architect in the State of California and worked as the assistant regional architect for the U.S. Forest Service in San Francisco, California. He is a past-president and a trustee of the International Society for Systems Science. He is the co-founding Director and President of the Advanced Design Institute and owner of Harold G. Nelson LLC. He has worked with a variety of organizations, including: non-profits and corporations, state and federal agencies, military organizations, international governments, and the United Nations. Dr. Nelson received his Ph.D. from the University of California at Berkeley graduating with ‘Distinction’ where he designed his own doctoral program in the Design of Social Systems. He received his Master of Architecture degree from U.C. Berkeley, and a Bachelor of Architecture from Montana State University. Today we talk about a book called The Design Way, which Dr. Nelson co-authored. Some highlights of our conversation include:

    Bonus - Microbehaviors & The Stories We Tell with Andrew Webb

    Play Episode Listen Later Mar 1, 2021 30:09


    Today I’ve got a special treat for you, a different kind of episode with returning guest Andrew Webb. You’re going to hear a few clips from one of his recent episodes of a new podcast launched this year called Microbehaviors where he explains how stories of the past can help you apply modern behavioral science. In each episode, you walk away with a MicroBehavior—a small action that takes the best research out of the lab and into your life so you flourish at home, work, and relationships. These episodes while not directly about learning and design are very much relevant to some of my favorite topics and I think you’ll find them thought-provoking. I hope you enjoy this preview and when you’re done go check out Microbehaviors! Details are below. Episode notes

    55 // Value-Based Training with Kyle Cooper

    Play Episode Listen Later Feb 23, 2021 50:13


    Kyle Cooper is the owner of Instruction Studio, a training, and development firm in Tooele, Utah. He lives in Tooele with his wife, Morgan, and 3 kids, Evelyn (8), Nelson (6), and George(4). Kyle’s passionate about education and using effective teaching methods to create a clear and memorable message. Today we talk about:

    54 // Aesthetic Principles For Instructional Design with Dr. Patrick Parrish

    Play Episode Listen Later Feb 9, 2021 59:05


    Dr. Parrish is Chief of Training Activities for the Education and Training Office at the World Meteorological Organization. He has been in the training profession for 35 years, including 19 years with The COMET Program of the University Corporation for Atmospheric Research in Boulder, Colorado. Dr. Parrish has published over 20 peer-reviewed articles and book chapters, receiving over 1000 citations, on instructional design and technology, cultural dimensions of learning, and the aesthetics of learning and teaching. Today we talk about:

    53 // Overcoming Challenges in Measuring Learning Impact with Kevin M. Yates

    Play Episode Listen Later Jan 26, 2021 44:32


    Kevin’s career in the learning and development profession includes over 20 years of experience in just about every learning professional role you can imagine. Known in the global L&D community as “the L&D detective,” Kevin answers the question, “What is the impact of learning?” He solves measurement mysteries and investigates how learning activates performance and business goals using facts, clues, evidence, and data. Today we talk about Kevin’s journey across his various roles, and what he has learned about why measuring the impact of learning can be so difficult. In our conversation we touch on:

    The Most Important Soft Skills for Designers with Dillon Winspear

    Play Episode Listen Later Jan 12, 2021 50:50


    Dillon Winspear is an experienced UX Designer with a background in marketing and advertising. After 3 startups, Dillon moved into a corporate role with Domo, a business intelligence platform, where he leads a team of UX Designers on their Explorer portfolio. Dillon is also the host of the Designed Today Podcast, where he shares insights he’s gathered throughout his career and shares them with any designer looking to up their game. His guests have ranged from entry-level designers sharing their experiences, to experienced experts. Today we talk all about the role of soft skills in the work of designers, including:

    51 // Technology Ecosystems for Learning with Kat Kennedy

    Play Episode Listen Later Dec 29, 2020 48:26


    Today’s guest is Kat Kennedy, Chief Experience Officer at Degreed. Kat is a problem solver, passionate about making great products that help people lead more productive lives. Kat has worked with top companies and brands in leading their companies to be the best in the industry. As part of the founding team at Degreed, she has helped build the company into an award-winning learning platform. She has helped shape a tech and product team that is inclusive and has been a leader in sharing how to build more inclusive workplaces in technology. Today we talk about:

    #ReadWithMe - Design Your Work Life by Bill Burnett and Dave Evans

    Play Episode Listen Later Dec 23, 2020 47:28


    Are you one of the 68% of US workers (and 87% of global workers) who are disengaged from your job? Are you ready to quit your boss? (People quit bosses, not companies) don’t do it yet! Authors Bill Burnett and Dave Evans provide solutions to these and so much more in their book Design Your Work Life. Today I’m joined with Hope Kramek, an Instructional Designer and Content Manager at Intuit. Here’s a primer from the book’s website: "Bill Burnett and Dave Evans show us how design thinking can transform our present job and our experience of work by utilizing the designer mindsets: Curiosity. Reframing. Radical collaboration. Awareness. Bias to action. And, the new mindset, Storytelling, helps engage others in helping you find the best job for you." In summarizing and reflecting on the book, Hope and I cover topics such as:

    50 // From Order Taking to Business Partnership with Meghan Castillo

    Play Episode Listen Later Dec 15, 2020 50:47


    Meghan is a Principal Learning Experience Designer at HubSpot focused on creating remote-inclusive experiences and enabling performance. She has facilitated adult learner education at Michigan State University; designed, developed, and facilitated learning programs in various industries through international consulting; and contributed to corporate learning management at PepsiCo and Coca-Cola Beverages Florida. She is a member of the 2018 Learning 30 under 30 program. Today we talk about:

    49 // Positive Deviance and Facilitating Transformational Leadership with Dr. Beth Wilkins

    Play Episode Listen Later Dec 1, 2020 49:08


    Dr. Beth Wilkins is the founder and CEO of Foresight Collaborative, a management consulting firm that focuses on accelerating innovation and growth by helping clients envision and achieve aspirational strategies. Prior to starting Foresight, she was the Head of Organization Effectiveness at a global non-profit and the Director of Talent Development at Oracle. She was also a Principal Consultant at DecisionWise and the RBL Group. Beth holds a Ph.D. in Instructional Psychology with a focus on transformative learning. Today we talk about:

    A Brief Update

    Play Episode Listen Later Oct 27, 2020 11:17


    Hello everyone! Here is a brief update on some changes coming soon. Stay tuned for more great conversations in the coming weeks. Thank you for listening! Please take a second and leave a voicemail with any feedback by calling(801) 900-5970.

    33 // Evaluating to Demonstrate Evidence of Training Value for Stakeholders with Dr. Jim Kirkpatrick

    Play Episode Listen Later Jul 7, 2020 51:58


    Given the current economic climate in which all expenditures are being carefully monitored, there is not better time to use the four levels to create, deliver, measure and validate training that has true organizational value. It it time to be strategic business partners. Failing to do so will likely lead to our replacement by YouTube, apps, and avatars. Using his 15 years of experience in the corporate world, including eight years as a training manager, Dr. Jim Kirkpatrick trains and consults for corporate, government, military and humanitarian organizations around the world. He is passionate about assisting learning professionals in redefining themselves as strategic business partners to become a viable force in the workplace. Jim co-authored three books with his father, Don Kirkpatrick, who is credited with creating the Kirkpatrick Model. He also has written four books with Wendy Kirkpatrick, including Kirkpatrick's Four Levels of Training Evaluation which we’ll discuss today. Also in this episode: >Needed clarifications and misapplied practices of the original Kirkpatrick evaluation model along with an overview of the new world model that builds on it >How human nature works against our learning efforts and what to do about it >Key steps learning professionals can take to provide evidence of the value of their work >Common Evaluation pitfalls and how to avoid them >Steven Covey’s opinion of the most important habit And much more. Learn more about Jim and his work at https://www.kirkpatrickpartners.com/

    32 // What, Why, and How of Change Management with Kendra Modzelewski

    Play Episode Listen Later Jun 30, 2020 45:20


    Kendra Modzelewski is an experienced change management specialist and project manager having facilitated many change journeys for internal and external stakeholders alike. Kendra currently supports major transformation efforts being undertaken by the Project Management Institute (PMI) and is also embedding this capability throughout the enterprise by leading and coaching internal teams. In this episode, we discuss the basics of what the discipline of Change Management is, a common theme that can be found in most change management models, how change management is related to its cousins training and communication, and what change management can look like in practice. If you are leading or participating in changes in your organization or work along with the rest of the world, then this episode is for you! Check out these resources: 1) Recommended by Kendra - Webinar from PROSCI. https://www.prosci.com/resources/webinars/five-tenets-of-change-management 2)Kendra's webinar (referenced in the show) - Webinar on Project Management.com. https://www.projectmanagement.com/videos/633875/Supporting-a-Change-Journey-to-Anywhere 3)Templates and slides for Kendra's webinar: “Supporting A Change Journey to Anywhere”. https://www.projectmanagement.com/presentations/634139/eBook--Supporting-a-Change-Journey-to-Anywhere 4) If you are curious (or want to correct me!), more details on why the US won't change to the Metric system: https://www.thefactsite.com/why-usa-doesnt-use-metric-system/

    31 // Lessons from Building The Internet's Greatest Ads with James Dayton

    Play Episode Listen Later Jun 23, 2020 57:43


    What lessons for learning design and leadership are there from some of the greatest video ads on the Internet? Quite a lot actually. Creative Director James Dayton of the Harmon Brothers Ad Agency produced the wildly successful Squatty Potty, Purple, and Fiber-Fix campaigns and more. As Creative Director his credits include CubCoats, TAOS Bakes, Cuffed Up, Scooch, and BedJet. Having worked in film for over 15 years he is also a skilled Assistant Director. James and I talk about his work as a creative director in the advertising world. We discuss the 7 point video ad scripting recipe, killing your darlings, thriving under constraints, and grabbing people with great hooks and a visual thesis. James has some great insights on the importance of setting honest expectations with your audience and the value of matrix testing and soft launching content to tweak and optimize for higher impact. Check out this youtube playlist with few of the ads mentioned in today’s episode here: https://www.youtube.com/playlist?list=PL9faCiIC-952m0GL1ejAEhmkKECB8izMs Learn more about the Harmon Brothers on their website: https://harmonbrothers.com/home

    30 // Feedback Loops and Experiential Learning in the Flow of Work with Megan Underwood

    Play Episode Listen Later Jun 16, 2020 49:26


    Megan is a passionate educator and learning designer with over 12 years of experience teaching and instructing people from 4-year-olds through 60+-year-olds, including people with disabilities. Currently, she works at the startup Practera where she oversees learning experience design projects utilizing technology, expert feedback, and experiential learning principles with the goal of providing learners awesome experiences without leaving their current system of work. Check out the “fun fact” here: https://www.rd.com/culture/longest-word-english/

    29 // The Learner's Journey with Bastian Küntzel

    Play Episode Listen Later Jun 9, 2020 55:55


    Bastian Kuntzel is co-founder and CEO of Incontro training and author of "The Learner’s Journey: Storytelling as a Design Principle to Create Powerful Learning Experiences". Bastian has been involved in the training field since 1999 and he has worked globally with clients such as the United Nations, UNESCO, Google, Ernst & Young, Hewlett Packard, IBM, and IKEA. See the Learner's Journey book here: https://www.amazon.com/dp/B07SPGDCXJ/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1 See Learner Journeys podcast here: https://podcasts.apple.com/mk/podcast/learner-journeys/id1515234172

    28 // Learning in Book Clubs with Steve Arntz

    Play Episode Listen Later Jun 2, 2020 53:04


    Steve Arntz is a co-founder at a new startup called Campfire. The company is focused on helping team leaders to develop skills and culture on their team through reading. Steve has 15 years of experience building software products at companies of various sizes, the last 5 of those being at Instructure where he worked to build an employee development platform. He has spent most of his career working at the intersection of learning and connection. Steve is passionate about building learning experiences that help people to develop in their life and in their careers. He has experience in product, marketing, sales, and strategy. Steve loves to give book recommendations and does so in this episode! Drop him a line and he'll give you a few suggestions.

    27 // The Creative Spirit of Design with Dr. Jason McDonald

    Play Episode Listen Later May 26, 2020 53:41


    Dr. Jason McDonald is currently an associate professor in the BYU Department of Instructional Psychology & Technology, where he teaches courses in instructional design, instructional media production, and project management. Jason has 20 years of experience producing instructional media, including instructional film. He has been the executive producer or producer of hundreds of instructional film and multimedia projects, as well as immersive simulations that incorporate film, graphics, text, and interactive elements. His work has been used to teach thousands of people in 50+ nations and languages around the world. Jason is also a curriculum developer having designed 100+ university-level courses at four different universities. You can view the article we discuss here: https://scholarsarchive.byu.edu/facpub/1762/

    26 // The Outward Mindset with Sam Whitney

    Play Episode Listen Later May 19, 2020 48:23


    In his role as Associate Director of International Development, Sam works to develop and execute Arbinger’s global strategy, including directing Arbinger’s international partnerships. He is also active in managing product distribution worldwide and learning resources for Arbinger’s global infrastructure. His experience spans a variety of industries including, Healthcare, Energy, Telecom, and others. Sam has also worked in education in the university space. He has delivered workshops to students and faculty and proven himself an enabler of change through shifting mindsets.

    25 // Using Systems Theory & Design Thinking to Improve Performance with Dr. Jill Stefaniak

    Play Episode Listen Later May 12, 2020 51:36


    Have you wondered about how to further the systemic influence of your learning experiences? Or maybe how you might better deploy empathetic strategies in your design work? Today’s guest has some excellent insight to these and other critical questions. Jill Stefaniak is an Assistant Professor in the Learning, Design, and Technology program in the Department of Career and Information Studies at the University of Georgia, in the United States. Her research interests focus on the professional development of instructional designers and design conjecture, designer decision-making processes, and contextual factors influencing design in situated environments. Today we are talking about her recent publication "The Utility of Design Thinking to Promote Systemic Instructional Design Practices in the Workplace" in the journal Tech Trends. This paper introduces a conceptual framework, grounded in general systems theory, that combines design thinking principles with instructional design practices to improve performance. Learn more about Dr. Stefaniak here: https://coe.uga.edu/directory/people/jill.stefaniak You can check out the article we discussed here: https://rdcu.be/b30Qh

    24 // Analyzing Performance Problems with Rex Conner

    Play Episode Listen Later May 5, 2020 46:32


    Rex’s 40 year professional career has spanned training positions as an Instructor Pilot in the U.S. Air Force, corporate trainer in the financial services field, and trusted performance consulting partner inside more than 50 companies in more than two dozen industries. Rex Conner is the author of "What if Common Sense Was Common Practice in Business?" He is the happily married husband of one, father of seven, and grandfather of 14+. Rex is also the Co-Founder and Lead Partner of Mager Consortium which is entrusted to publish and teach all of the world-renowned human performance and training tools and systems developed by Dr. Robert Mager. Learn more at https://magerconsortium.com/

    23 // Learner Agency & Responsibility with Dr. Michael Matthews

    Play Episode Listen Later Apr 28, 2020 52:55


    Today’s guest is Michael Matthews, an instructional designer in the world of online higher education. Michael earned a master's and Ph.D. in instructional design and dreams of someday becoming a professor. A few years ago he completed his dissertation on the subject of learner agency and responsibility, and it is on this topic we explore in some detail today. Check out Michael's work here: https://scholarsarchive.byu.edu/cgi/viewcontent.cgi?article=7532&context=etd

    22 // Personal Learning Environments with Kyle Clements

    Play Episode Listen Later Apr 21, 2020 34:32


    As a Learning Experience Designer, Kyle designs interactive educational products and experiences - if you're a 90's kid, think Oregon Trail. In this role, he is responsible for defining a product vision, validating ideas through user research, and collaborating with a product team through design and delivery. He currently works at WGU Labs in support of their mission to improve quality and increase access to educational opportunities. Check out Kyle's post that we discuss in the episode: https://medium.com/@kylelclements/2019-personal-learning-report-77369cd46135

    21 // Fully Compliant with Travis Waugh

    Play Episode Listen Later Apr 14, 2020 52:27


    Travis Waugh is an instructional designer, developer, speaker, and author with specialized interests in philosophy, psychology, technology, and law. He has spent the last 15 years creating relevant, timely learning programs for professionals in a variety of settings and as a dedicated learning professional, Travis tries, above all else, never to waste anyone’s time. He is motivated by his dogged belief that people are generally good, and always worthy of good learning and development. Today we discuss Travis’s book Fully Compliant, Compliance Training to Change Behavior. See book details here: https://www.td.org/books/fully-compliant

    20 // Working With SMEs & Retaining Expert Knowledge with Peggy Salvatore

    Play Episode Listen Later Apr 7, 2020 37:31


    Peggy has written thousands of articles first as a daily journalist and now as a training and writing consultant. Her most recent work is focused on the value of human expertise in knowledge management in an age of machine learning and artificial intelligence. Her areas of interest span across many topics including Training design and corporate knowledge management, Lean and continuous quality improvement, and more! I recommend her book "Working with SMEs: A Guide to Gathering and Organizing Content from Subject Matter Experts" https://www.amazon.com/Working-Smes-Gathering-Organizing-Content-ebook/dp/B0793PGFW3. Additionally, we discussed some of her ideas from her most recent book "Retaining Expert Knowledge: What to Keep in an Age of Information Overload"https://www.amazon.com/Retaining-Expert-Knowledge-Information-Overload/dp/1138296368/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1586003218&sr=1-1. Enjoy!

    19 // Product Training with Bear Shelton

    Play Episode Listen Later Mar 31, 2020 47:15


    Bear Shelton has spent 8 years in consulting or training in some capacity. He currently works as an associate manager of product and customer education at LucidChart with the goal of make learning FUN for SaaS customers and exterminating weak software training, one bad joke at a time. By focusing on the needs of adult learners and striving to deliver training that is story-driven, upbeat, humorous, and hands-on, learners have more fun and not only do they learn more, he believes learners FEEL more positively towards what they've learned. Join us in discussing facilitating product training.

    18 // An Entrepreneurial Approach to Alleviating Suffering with Dr. Trent Williams

    Play Episode Listen Later Mar 25, 2020 54:01


    Today we deviate from our regular focus to try and address the question: how have people in the past managed to thrive and innovate during times of disaster and crises? Our guest is my brother, Indiana University Professor Dr. Trent Williams. Trent is an Assistant Professor studying and teaching strategy and entrepreneurship at the Kelley School of Business at IU. His focus is on new venture and value creation under resource constraints, resilience, strategic management, overcoming obstacles in building a professional identity and entrepreneurial decision making. You can view the resources discussed here: Open Resource Book: https://direct.mit.edu/books/book/4138/Spontaneous-VenturingAn-Entrepreneurial-Approach IU Weekend Solutions Sprint: https://www.covid19ideas.org/ Additional resources: http://garage48.org/hackthecrisis https://wirvsvirushackathon.org/?lang=en https://www.agorize.com/en/challenges/code-life-challenge

    17 // The Definitive Guide to Project Success Criteria with Elizabeth Harrin

    Play Episode Listen Later Mar 24, 2020 43:29


    Elizabeth is an award-winning project management writer. She is also an active professional project/program manager with more than a decade of experience in financial services and healthcare. She runs an award-winning blog A Girl's Guide to Project Management, which aims to encourage and support women in project management and provide tips to everyone. Today we talk about a post from Elizabeth's blog titled The Definitive Guide to Project Success Criteria. Project Management is such a big part of developing and leading learning experiences and Elizabeth provides some really great insights. See the post here: https://www.girlsguidetopm.com/the-definitive-guide-to-project-success-criteria/

    16 // Introduction to User Research with Alana Schroeder

    Play Episode Listen Later Mar 17, 2020 47:13


    Today’s guest is Alana Schroeder. Alana helps organizations understand their users & discover actionable insights for digital products. Currently, at TaskRabbit she uses a variety of qualitative and quantitative methods across the product lifecycle to help make strategic product recommendations based on user needs, pain points, and satisfaction, triangulate findings from a variety of data sources including usability testing, surveys, analytics, customer support tickets, & other user research.

    15 // Defining Learning Experience Design with Niels Floor

    Play Episode Listen Later Mar 10, 2020 48:32


    Niels is a pioneer in the field of learning experience design. As an entrepreneur, trainer, teacher, creator of the learning experience canvas and initiator of the LXDCON events he is a driving force in the global learning experience design community. The website discussed in the episode is https://learningexperiencedesign.com/. Another great conversation with Niels: https://www.tldc.us/2019/11/03/niels-floor-learning-experience-design-pioneer/.

    14 // Instructional Story Design with Katie Stroud

    Play Episode Listen Later Mar 3, 2020 41:57


    Today’s guest is Katie Stroud. Katie is a Product Manager at IAB - an interactive advertising group. With skills in technical communication, instructional design, storytelling, and graphic design. She collaborates globally on developing, communicating, and organizing adoption efforts for technical solutions that increase growth and trust in the digital media ecosystem. Learn more about Katie at https://incrementalsuccess.com/ or https://katiestroud.com/. Also check out one of her manuscript chapters on backstory! https://www.dropbox.com/s/vwfhrtve5qwcdyo/StoryDesign_Ch5_Backstory_20190318.pdf?dl=0

    13 // Transaction to Transformation with Nick Petch

    Play Episode Listen Later Dec 10, 2019 50:09


    Nick Petch is a Learning Experience Designer and current Team Leader at the global Learning company IMC. In this episode, he shares reflections and insights on creating transformational learning experiences by co-creating with learners and stakeholders. Enjoy! I'll be back with more episodes in Spring 2020.

    12 // Principles of Marketing with Lynne McNamee

    Play Episode Listen Later Dec 3, 2019 48:16


    Lynne McNamee is a leading marketing expert who also has a learning and development background. In this episode, she shares some of the most fundamental principles of marketing and we discuss what lessons can be learned from the field of marketing for learning experience leaders.

    11 // Everyone Deserves a Great Manager with Scott Miller

    Play Episode Listen Later Nov 26, 2019 30:16


    Scott is Executive Vice President of Business Development and Chief Marketing Officer for FranklinCovey. Today we talk about his newest book, written with co-authors Todd Davis and Victoria Roos Olsson called "Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team". You can find the book here:https://www.amazon.com/Everyone-Deserves-Great-Manager-Practices/dp/1982112077

    10 // Learning as Product and a Service Identity with Matthew Daniel

    Play Episode Listen Later Nov 19, 2019 46:28


    Matthew Daniel is a high-energy, no-holds-barred, tell-it-like-it-is learning consultant and learner experience advocate working in and with some of the largest and most innovative companies across the country. In this episode, we explore how most L&D organizations may be more like a communist state than a free market and how that perspective can impact learners. Also, if instructional designers don't have the last say on how to transform people...what is left of their identity? Learn more about Matthew at thelearnercollective.com.

    09 // Learning Analytics With Bob Bodily

    Play Episode Listen Later Nov 12, 2019 43:36


    Bob Bodily is a self-proclaimed learning analytics enthusiast and current employee at Lumen Learning as a Senior Data Scientist. In this episode we talk about the what and why of learning analytics, using data to make targetted decisions on what learning content to update and keep fresh, and the role Bob's work plays in Lumen's ambitious Open Education Resource goals. You can view resources discussed in the episode here: Learning Analytics handbook: https://www.solaresearch.org/hla-17/. Rise Framework: https://files.eric.ed.gov/fulltext/EJ1138909.pdf. Questions? Feedback? Ideas for guests or topics? Email Greg at greg_s_williams@zoho.com.

    08 // How to Teach Anything to Anyone Online with Rebecca Frost Cuevas

    Play Episode Listen Later Nov 5, 2019 43:40


    Rebecca Frost Cuevas has a new book coming out on November 21, 2019 titled "Course Design Formula: How to Teach Anything to Anyone Online". In this episode, we talk through some of the components of the formula and key insights that Rebecca has uncovered after years of teaching and developing learning programs for online audiences. You can pre order the Kindle Book here: https://www.amazon.com/gp/product/B07WHJV6Y9 and access free materials discussed and learn more about Rebecca here: https://www.learnandgetsmarter.com/learningexperienceleader/. You can also learn more about upcoming courses from Rebecca that teaches the Course Design Formula™: https://members.learnandgetsmarter.com/bundles/the-course-design-formula-master-course

    07 // Video Content Marketing for Learning with Ben Miller

    Play Episode Listen Later Oct 22, 2019 44:10


    Ben Miller creates content and designs experiences that help people learn. Right now he leads a team at TD Ameritrade that produces award-winning financial education to help everyday people learn to invest. They make everything from explainer videos to online courses to live workshops. Check out some of Ben's work on the TD Ameritrade YouTube Channel: https://www.youtube.com/user/TDAmeritrade. The Learning Experience Leader Podcast is where learning leaders, designers, and product managers can discover the practical tips and learning science insights for creating incredible learning experiences. Subscribe for more episodes!

    06 // Building for Transformative Conversations with Todd Ericksen

    Play Episode Listen Later Oct 15, 2019 43:39


    Todd Ericksen is Director of Product at Instructure, the learning technology creators of the learning management platform Canvas and Employee Development platform Bridge. He has led a team of leaders in creating the future of learning at work, hired and mentored new product managers, and coordinated work across teams and departments. He has also created and implemented internal employee experience tools that are now being built for other companies to use. The Learning Experience Leader Podcast is where learning leaders, designers, and product managers can discover the practical tips and learning science insights for creating incredible learning experiences. Subscribe for more episodes and if you enjoyed this episode please leave a review and share with a fellow learning friend. I’d love to hear feedback or ideas and requests for guests or topics and you can email me at greg_s_williams@zoho.com. Thank you!

    05 // Training To Save Lives with Pam Isom

    Play Episode Listen Later Oct 8, 2019 33:16


    Pam is the founder of In case of emergency (ICE) Safety Solutions, an organization that creates a variety of safety based training and tools to save lives. In this episode she shares about how her approach to designing safety training has evolved in an effort to fulfill her vision and goal of no deaths in the workplace. Learn more about Pam and her organization at http://getice.com/. The Learning Experience Leader Podcast is where learning leaders, designers, and product managers can discover the practical tips and learning science insights for creating incredible learning experiences. Subscribe for more episodes and if you enjoyed this episode please leave a review and share with a fellow learning friend. I’d love to hear feedback or ideas and requests for guests or topics and you can email me at greg_s_williams@zoho.com. Thank you!

    04 // Elements of Learning Experience Design with Andre Plaut

    Play Episode Listen Later Oct 1, 2019 44:27


    Andre Plaut wears many hats including Learning Designer, Facilitator, & Ethics Consultant. Over the last seven years, Andre Plaut has been designing & delivering learning experiences for Apple, Obama for America, and General Assembly. He is now the director of L&D at Huge Inc. and is responsible for building out learning & development infrastructure and culture across the organization. In the episode, we discuss some of the content from Andre's post titled "Elements of Learning Experience Design: Its Time to Move Beyond Instructional Design" which you can read here: https://medium.com/@andreplaut/elements-of-learning-experience-design-1a5327ce2569. The Learning Experience Leader Podcast is where learning leaders, designers, and product managers can discover the practical tips and learning science insights for creating incredible learning experiences. Subscribe for more episodes and if you enjoyed this episode please leave a review and share with a fellow learning friend. I’d love to hear feedback or ideas and requests for guests or topics and you can email me at greg_s_williams@zoho.com. Thank you!

    03 // Creating Products Learners Love with Rudyard Hopkins

    Play Episode Listen Later Sep 24, 2019 45:24


    Rudyard Hopkins is a product manager at Pluralsight, a leading platform in technology learning, where he is working to realize the potential of users and bridge the technology skills gap. He is also the founder of PM Potential, an initiative with the goal of enabling others through curriculum design, content creation, and personal coaching to break into the professional field of product management. Rud shares his background in transitioning from marketing and advertising to instructional design and user experience, and ultimately to product management - always with the goal of delighting and building expertise for learners. The Learning Experience Leader Podcast is where learning leaders, designers, and product managers can discover the practical tips and learning science insights for creating incredible learning experiences. Subscribe for more episodes and if you enjoyed this episode please leave a review and share with a fellow learning friend. I’d love to hear feedback or ideas and requests for guests or topics and you can email me at greg_s_williams@zoho.com. Thank you!

    02 // Designing To Inspire with Kim Tuhoy

    Play Episode Listen Later Sep 17, 2019 41:43


    Kim is a passionate eLearning and online learning creator with a background in organizational development, learning, training, and graphic design. She likes to inspire learning through creative training solutions that solve real business problems. Beyond her work as director of Belvista Studios she has also co-founded the Instructional Design Academy - a home for Instructional Designers with the goal of providing instructional design workshops and coaching. I’m excited to have Kim on the show to talk about some of the projects the team at Belvista has done and to better understand how the team works to meet the company vision of inspiring learning. The Learning Experience Leader Podcast is where learning leaders, designers, and product managers can discover the practical tips and learning science insights for creating incredible learning experiences. Subscribe for more episodes and if you enjoyed this episode please leave a review and share with a fellow learning friend. I’d love to hear feedback or ideas and requests for guests or topics and you can email me at greg_s_williams@zoho.com. Thank you!

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