Podcasts about as head

What this book showed me was how to balance pieces of myself that didn't fit together.Today we meet Abdi Nazemian and we're talking about the queer book that saved his life: Another Country by James Baldwin.Abdi Nazemian spent his childhood in a series of exciting locations (Tehran, Paris, Toronto, New York), but could usually be found in his bedroom watching old movies and reading. His first novel, The Walk-In Closet, was awarded Best Debut at the Lambda Literary Awards. He has written three young adult novels: The Authentics, Like a Love Story, and The Chandler Legacies. As Head of Development for Water's End Productions, Abdi has been an executive producer or associate producer on numerous films, including Call Me By Your Name, It Happened In L.A., The Price, The House of Tomorrow, and Little Woods.Another Country, stunning for its emotional intensity and haunting sensuality, depicts men and women, blacks and whites, stripped of their masks of gender and race by love and hatred at the most elemental and sublime. It was nominated as one of America's best-loved novels by PBS's The Great American Read.James Baldwin was born in 1924 and educated in New York. The author of over twenty works of fiction and non-fiction, Baldwin received numerous accolades, including a Guggenheim Fellowship and a Ford Foundation Grant.Connect with Abdiwebsite: abdinazemian.cominstagram: @abdaddyOur BookshopVisit our Bookshop for new releases, current bestsellers, banned books, critically acclaimed LGBTQ books, or peruse the books featured on our podcasts: bookshop.org/shop/thisqueerbookBuy Another Country: https://bookshop.org/a/82376/9780679744719Become an Associate Producer!Become an Associate Producer of our podcast through a $20/month sponsorship on Patreon! A professionally recognized credit, you can gain access to Associate Producer meetings to help guide our podcast into the future! Get started today: patreon.com/thisqueerbookCreditsHost/Founder: John ParkerExecutive Producer: Jim PoundsAssociate Producers: Archie Arnold, K Jason Bryan and David Rephan, Bob Bush, Natalie Cruz, Jonathan Fried, Paul Kaefer, Joe Perazzo, Bill Shay, and Sean SmithPatreon Subscribers: Stephen D., Terry D., Stephen Flamm, Ida Göteburg, Thomas Michna, Sofia Nerman, and Gary Nygaard.Creative and Accounting support provided by: Gordy EricksonQuatrefoil LibraryQuatrefoil has created a curated lending library made up of the books featured on our podcast! If you can't buy these books, then borrow them! Link: https://libbyapp.com/library/quatrefoil/curated-1404336/page-1Support the show

Phil Wilkinson and I only met for the first time two months ago. Phil is a highly talented and dedicated global PR and communications professional and mental fitness coach. As Head of PR and Communications at World Rugby for the past seven years, Phil was responsible for implementing and driving World Rugby's communications strategy, as the sport seeks to continue its successful growth and inspire a new generation of fans.  He has worked across external and internal communications, events and fan-engagement in a leading Olympic sport with a global fanbase of over 800 million. Wilkinson was previously employed by the Rio 2016 Olympic and Paralympic Games Organising Committee, where, as International Media Manager, he led the development and execution of an international communications strategy to engage a global audience of over four billion.
 Previous to these roles, he's had highly influential and senior roles within the world of international sport. Our conversation just fizzed along!! 

I loved hearing Phil's perspective on beautiful mess his own experience with mental health and his passion about empowering others with this same deeper level of awareness around mental fitness. Enjoy, share and tell us what you loved!

The CPGGUYS are joined in this episode by Ron Bielski, Managing partner, Global FMCG lead of NielsenIQ Next which is the strategy, growth and transformation consulting division of NIQ. This episode is an industry focused one that will span the spectrum of macro and microeconomics and what CPG brands can really do about it as they look for volume growth. This episode is sponsored by NielsenIQFollow Ron on LinkedIn at:https://www.linkedin.com/in/ronbielski/Follow NielsenIQ on LinkedIn at: https://www.linkedin.com/company/nielseniq/Follow NielsenIQ Next online at: https://nielseniq.com/global/en/solutions/quest-for-next/Ron answers the following questions : Decompose what is this strategic consulting arm of NIQ?As Head of Strategy Consulting, how are you advising CPG brands to evolve in response to the most critical market shifts—especially regarding consumer behavior, inflation, and supply chain volatility?With vast shopper data at NIQ's disposal, how do you help clients move beyond data collection to actionable, predictive strategies that drive growth and resilience?How is the rise of e-commerce and digital marketplaces reshaping your strategic consulting approach for CPG clients balancing online vs. traditional brick-and-mortar?Many retailers are expanding private label offerings, while consumers are more price-conscious than ever. How are you positioning CPG brands to preserve margin and differentiate in this environment?Consumer demand for sustainability and ethical branding is rising. How does your team at NIQ support brands in aligning these consumer values with business performance, avoiding both underperformance and greenwashing?What role is AI playing in NIQ's strategic consulting capabilities—from forecasting to scenario planning—and how are you helping clients adapt to its usage?As global consumer markets diverge post-pandemic, how do you help clients calibrate strategies across diverse regions—from developed to emerging markets?How are you advising on quicker innovation cycles and stronger retailer collaborations to capture incremental growth opportunities amid expedited category changes?What modern KPIs—beyond sales and market share—do you recommend for measuring the long-term impact of strategy consulting engagements in areas like brand health, consumer loyalty, and omnichannel effectiveness?Reflecting on your career in strategy consulting, which lessons do you hold most valuable? And what emerging CPG trends excite—or concern—you the most looking ahead?CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comCPG Scoop Website: http://CPGscoop.comRhea Raj's Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appeaCPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.

David van der Sanden turns Patagonia's purpose into something employees can live, not just understand. As Head of Internal Communications & Engagement, he focuses on translating the company's mission to save our home planet into stories, actions, and experiences that connect people to the work and to one another. In this conversation with Ryan, David shares how Patagonia's “business-unusual” culture shows up behind the scenes, like pairing clarity with action through activism hours, repair programs, and Worn Wear initiatives. He reflects on leading with radical honesty, why curiosity beats confrontation in divided times, and how staying grounded in purpose keeps teams inspired and engaged.

Meet Amine Jreissati, the visionary shaping the voice and style of GQ Middle East. As Head of Editorial Content, Amine brings over 15 years of experience in fashion media, having previously held key roles at Vogue Arabia and Marie Claire Arabia.Known for his sharp creative direction, bold storytelling, and deep connection to regional culture, Amine is also the founder of BOYFRIEND The Brand — a minimalist, gender-neutral label born from his passion for design and authenticity.From cover shoots to cultural conversations, Amine continues to redefine what modern Arab fashion looks and feels like.Subscribe for more inspiring profiles and exclusive podcast episodes.#hikmatwehbipodcast #podcast#arabicpodcast #aminejreissaty#GQMiddleEast#CondéNast#wstudiodxbحكمت_وهبي#حكمت_وهبي_بودكاست#

Most designers are comfortable in the world of known problems—we talk to users, gather insights, iterate based on feedback. But what happens when you're designing for a future that doesn't exist yet? When you're creating products for people who haven't been born, or technologies that might not emerge for years? Today's guest has spent decades designing for the future, a space where design specs are ambiguous at best. Nick Foster led design at Google X where he worked on over 200 moonshot projects, from flying machines to nuclear fusion. Nick has written a provocative new book that provides helpful guidance on how we might approach designing for the unknown. In Could, Should, Might, Don't: How We Think About the Future, he argues that we've fallen into predictable patterns of thinking that are actually making us worse at anticipating what's coming next. We chat with Nick about why most futures thinking falls into one of four problematic categories, and the importance of ethics in designing for the future. We also talk about the hidden dangers of "numeric fiction" and data-driven predictions, what he learned working with PhD scientists who had never met a designer, and why Silicon Valley's obsession with KPIs is killing long-term thinking. Bio Nick Foster RDI is a Futures Designer based in Oakland, California. He has spent his career exploring the future for globally renowned technology companies including Apple, Google, Nokia, Sony and Dyson. As Head of Design at Google X, he led a team of designers, researchers and prototypers developing nascent technologies such as brain-controlled computer interfaces, intelligent robotics, stratospheric internet balloons and neighborhood-scale nuclear fusion. Despite the ambitious nature of much of Nick's work, he's well known for his down-to-earth and occasionally irreverent approach to the future, and in 2013 he coined the term Future Mundane. In 2018, Fortune magazine described him as ‘one of the world's foremost leaders in speculative design' and in 2021 he was awarded the title Royal Designer for Industry - the highest accolade for a British designer - in recognition of his significant contributions to the discipline. He's also an accomplished writer and public speaker, producing multiple books and sharing his thinking about the future with audiences across the globe. *** Premium Episodes on Design Better This ad-supported episode is available to everyone. If you'd like to hear it ad-free, upgrade to our premium subscription, where you'll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You'll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid ***

Join us for an empowering conversation with Rachel Weissberg, a trailblazing woman in healthcare IT who has shattered glass ceilings while driving double-digit growth for Fortune 1000 companies. As Head of Healthcare Provider Strategy at Neteera and influential leader at HIMSS and CHIME, Rachel shares her journey from psychology graduate to C-suite advisor, revealing how women can leverage their unique strengths to build authentic partnerships in a male-dominated industry. Discover her Southern California approach to relationship building, why she champions partnerships over traditional selling, and practical strategies for women advancing in healthcare IT leadership. This episode offers invaluable insights for women at every career stage, plus actionable advice for male allies looking to support gender diversity in healthcare technology.Rachel Weissberg, Head of Healthcare Provider Strategy, NeteeraMegan Antonelli, Founder & CEO, HealthIMPACT Live

Breaking Barriers in Healthcare IT Where A Woman's Guide to Partnership-Driven Leadership Join us for an empowering conversation with Rachel Weissberg, a trailblazing woman in healthcare IT who has shattered glass ceilings while driving double-digit growth for Fortune 1000 companies. As Head of Healthcare Provider Strategy at Neteera and influential leader at HIMSS and CHIME, Rachel shares her journey from psychology graduate to C-suite advisor, revealing how women can leverage their unique strengths to build authentic partnerships in a male-dominated industry. Discover her Southern California approach to relationship building, why she champions partnerships over traditional selling, and practical strategies for women advancing in healthcare IT leadership. This episode offers invaluable insights for women at every career stage, plus actionable advice for male allies looking to support gender diversity in healthcare technology. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

A difficult topic, one that we keep seemingly talking about without our governments doing anything - The ongoing genocide in Gaza. Dominic and Assem Dandashly discuss the paradox of aid and conflict, the reality on the ground in Gaza, the Western (and international) hypocrisy and what the inevitable consequences are of this hypocrisy, the role of Western democracies, the full erosion of International Law and Human Rights, and more...Assem Dandashly is an Associate Professor at the Department of Political Science at Maastricht University. He is an expert on the EU-MENA relations. Prior to joining Maastricht University in September 2012, Assem was a Research Fellow at the Kolleg-Forschergruppe “The Transformative Power of Europe” Freie Universität Berlin. Assem holds a PhD in Political Science (2012) from the University of Victoria, BC Canada.Prior to moving to Berlin, Assem was a Research Associate at the Centre for Competition policy at the University of East Anglia. He was also a research assistant and sessional instructor at the University of Victoria. In 2008-2009, Assem was a visiting researcher at the Economic University of Krakow in Poland and the Central European University in Budapest. Before moving to Victoria, Assem was a Fulbright Graduate Student at Marquette University, Wisconsin-USA.The International Risk Podcast brings you conversations with global experts, frontline practitioners, and senior decision-makers who are shaping how we understand and respond to international risk. From geopolitical volatility and organised crime, to cybersecurity threats and hybrid warfare, each episode explores the forces transforming our world and what smart leaders must do to navigate them. Whether you're a board member, policymaker, or risk professional, The International Risk Podcast delivers actionable insights, sharp analysis, and real-world stories that matter.Dominic Bowen is the host of The International Risk Podcast and Europe's leading expert on international risk and crisis management. As Head of Strategic Advisory and a partner at one of Europe's leading risk management consulting firms, Dominic advises CEOs, boards, and senior executives across the continent on how to prepare for uncertainty and act with intent. He has spent decades working in war zones, advising multinational companies, and supporting Europe's business leaders. Dominic is the go-to business advisor for leaders navigating risk, crisis, and strategy; trusted for his clarity, calmness under pressure, and ability to turn volatility into competitive advantage. Dominic equips today's business leaders with the insight and confidence to lead through disruption and deliver sustained strategic advantage.The International Risk Podcast – Reducing risk by increasing knowledge.Follow us on LinkedIn and Subscribe for all our great updates!Tell us what you liked!

In this week's episode, Dominic Bowen speaks with Dr. Bruce Jones about the shifting balance of power in the South China Sea and the future of maritime strategy. Dr. Jones, Senior Fellow at the Brookings Institution and author of To Rule the Waves, joins the International Risk Podcast to discuss China's escalating naval activity, gray zone tactics, and the growing risk of conflict in the Indo-Pacific. Together, they explore how China's military drills have evolved into potential launchpads for rapid escalation, the vulnerability of Taiwan, and the strategic calculus behind Beijing's posture.Dr. Jones is a Senior Fellow in the Strobe Talbott Center for Security, Strategy, and Technology and the Center for Asia Policy Studies at The Brookings Institution. His research focuses on U.S. strategy, international order, and great power relations, and he has extensive experience in international security policy. Dr. Jones has significant expertise in intervention and crisis management. He served in the United Nations' operation in Kosovo and was special assistant to the U.N. special coordinator for the Middle East peace process.The International Risk Podcast brings you conversations with global experts, frontline practitioners, and senior decision-makers who are shaping how we understand and respond to international risk. From geopolitical volatility and organised crime, to cybersecurity threats and hybrid warfare, each episode explores the forces transforming our world and what smart leaders must do to navigate them. Whether you're a board member, policymaker, or risk professional, The International Risk Podcast delivers actionable insights, sharp analysis, and real-world stories that matter.Dominic Bowen is the host of The International Risk Podcast and Europe's leading expert on international risk and crisis management. As Head of Strategic Advisory and a partner at one of Europe's leading risk management consulting firms, Dominic advises CEOs, boards, and senior executives across the continent on how to prepare for uncertainty and act with intent. He has spent decades working in war zones, advising multinational companies, and supporting Europe's business leaders. Dominic is the go-to business advisor for leaders navigating risk, crisis, and strategy; trusted for his clarity, calmness under pressure, and ability to turn volatility into competitive advantage. Dominic equips today's business leaders with the insight and confidence to lead through disruption and deliver sustained strategic advantage.The International Risk Podcast – Reducing risk by increasing knowledge.Follow us on LinkedIn and Subscribe for all our great updates!Tell us what you liked!

You can tell Charlotte O’Meara loves her job, from the way she champions collaboration across investment teams to the way she explains the nuts and bolts of integrating ESG into complex portfolios. In this episode, she joins Ashurst’s Elena Lambros to explain how Challenger is building climate-resilient investments that support long-term retirement security while navigating an evolving regulatory and technological landscape. As Head of Responsible Investment at Challenger, Charlotte is at the forefront of embedding sustainability into both institutional retirement products and a broad range of managed funds. She shares how materiality-based ESG integration, transparent reporting, and active engagement are key to strengthening portfolios against long-term risks like climate change, human rights abuses, and emerging AI-driven impacts. Charlotte and Elena unpack the growing power of mandatory climate disclosures, the transformative potential of AI in ESG data modelling, and why future generations are poised to accelerate sustainable investing like never before. Charlotte also offers clear advice for anyone looking to make a difference in this fast-changing field: start now, stay curious, and never underestimate the impact of persistence. Listen to more episodes in the Game Changers mini-series – featuring an array of thought-provoking guests – by subscribing to ESG Matters @ Ashurst on Apple Podcasts, Spotify or wherever you get your podcasts. The information provided is not intended to be a comprehensive review of all developments in the law and practice, or to cover all aspects of those referred to. Listeners should take legal advice before applying it to specific issues or transactions.See omnystudio.com/listener for privacy information.

Gallup's 2025 State of the Global Workplace research reveals a drop in global engagement for only the second time in twelve years. In particular, it shows a sharp drop in manager engagement. This is particularly concerning at a time when all organisations need unity, cohesion and goodwill to combat increasingly challenging market conditions. Shetal Joshi has been a lifelong advocate for the soul of business since the start of her career in the late 1990s. As Head of Internal Communication and Employee Engagement, she's a firm believer in the value of active listening and hearing what's on people's minds as they go about their day-to-day business. In this episode, Jen, Dom and Cat chat with Shetal to discover more about the soul of business and its link to colleague engagement, purpose and high performance. About Shetal Joshi Shetal Joshi is a seasoned internal communications and employee engagement expert with over 20 year of experience shaping strategic communication frameworks across global organisations. Currently serving as the Head of Internal Communications and Employee Engagement at Ørsted UK, Shetal has established internal communications as a strategic enabler, driving employee trust, culture and belonging. She partners closely with executive teams, leading global transformation and change projects, and has been instrumental in enhancing the visibility of senior leaders and strengthening employee connections. Prior to her role at Ørsted, Shetal led internal and external communications at RAPT Dev London, where she developed strategic communication initiatives to engage frontline employees and external stakeholders. She also spent over 18 years at BT Group, where she held senior roles in internal communications, change management, and brand alignment, supporting major campaigns and diversity initiatives. Shetal is an Accredited Life Coach with the Association of Coaching and a Mental Health First Aider, demonstrating her commitment to personal growth, resilience, and wellbeing. She is a Fellow of the Institute of Internal Communications (IoIC) and has contributed to the development of the IoIC Charter for AI. Shetal's expertise in influencing executive narratives, stakeholder engagement, and employee voice makes her a trusted advisor in navigating change and fostering organisational alignment. In addition to her professional achievements, Shetal is a former Board of Trustee Member for Sands, The Baby Loss Charity, where she supported diversity and inclusion in maternal health. She was honoured with the Sheila McKechnie Amplifying Voices Award for her advocacy work in highlighting disparities in Asian baby loss. Shetal brings a wealth of knowledge in leadership communications, change management, and employee engagement, making her an insightful and inspiring speaker.   Find Shetal on LinkedIn: https://www.linkedin.com/in/shetal-joshi-fiic-62318b1/

AI in Sales, with Jonathan Kvarfordt, Founder of GTM AI AcademyJonathan Kvarfordt is a revenue leader and go-to-market sales strategist with a passion for eliminating friction in the sales cycle. As Head of GTM Growth at Momentum.io, he helps companies rethink how they structure their tech stacks, collaborate across teams, and use AI not just for analysis, but to fuel growth plans.From real-time CRM updates to instant Slack workflows and AI-powered deal collaboration, Jonathan's team is pioneering what it means to run GTM on autopilot.Connect with Jonathan https://www.linkedin.com/in/jmkmba/Visit Momentum https://www.momentum.io/access-prompt-librarySubscribe to the Neil Wilkins Podcast https://podcasts.apple.com/us/podcast/neil-wilkins-podcast/id1327913887

Send us a textDr. Marc Salzberg, MD is President, Chief Executive Officer & Chief Medical Officer of Airway Therapeutics ( https://www.airwaytherapeutics.com/ ), a biopharmaceutical company developing a new class of biologics to break the cycle of injury and inflammation for patients with respiratory and inflammatory diseases.Dr. Salzberg has more than 25 years of academic and pharmaceutical experience in the management of drug development and clinical research, including medical management of anti-viral drugs clinical development and market introduction including saquinavir and ganciclovir. He spent several years at Roche's headquarters in Basel, Switzerland as well as its affiliate in Toronto, Canada. As Head of Clinical Cancer Research at the Basel University, he co-founded and managed a clinical research network in Switzerland (CCRC).During his career, Dr. Salzberg has successfully managed the growth and acquisition of two contract research organizations benefitting shareholders. He was a founder and President of Pharma Brains, a European boutique CRO, which has been acquired by Medpace, a US based global CRO, after 10 years of successful growth under his leadership. He then served as Vice President of Medical Affairs at Medpace.Dr. Salzberg earned his Medical Doctorate degree from the University of Basel, Switzerland. His medical training and practice include pediatrics/ neonatology and oncology.#MarcSalzberg #AirwayTherapeutics #HumanSurfactantProteinD #Collectin #PathogenRecognition #RespiratoryDiseases  #InflammatoryResponse #BronchopulmonaryDysplasia #ZelpultideAlfa #Covid #Asthma #COPD #Influenza #RSV #ARDS #AcuteRespiratoryDistressSyndrome #ChronicObstructivePulmonaryDisease #ProgressPotentialAndPossibilities #IraPastor #Podcast #Podcaster #ViralPodcast #STEM #Innovation #Technology #Science #ResearchSupport the show

Noah Greenberg is the CEO of Stacker, the first content distribution platform built for earned reach. Under his leadership, Stacker has pioneered a new media ecosystem where brands build trust through editorial storytelling and publishers access a library of high-quality, vetted content, at no cost. Today, over 4,000 news outlets rely on Stacker's platform to enhance their coverage, while leading brands, nonprofits, and institutions use it to amplify their reach and engagement at scale.Prior to Stacker, Noah played a pivotal role at Graphiq, a semantic technology company later acquired by Amazon. As Head of Publisher Partnerships, he spearheaded initiatives that expanded Graphiq's data visualization products, scaling engagement and growing the business 30X in two years.His expertise in content strategy, syndication, SEO, and business development has positioned him at the forefront of media innovation. In recognition of his impact on the industry, he was named to Forbes 30 Under 30 in Media in 2018.Noah holds a degree from UC Santa Barbara and is passionate about bridging the gaps in a fragmented media ecosystem, empowering publishers and storytellers with scalable distribution solutions.

In this Checkout episode, we get a behind-the-scenes look at Luke Matthews, the Head of IT at Camilla who's helping drive international growth. Luke shares his experience building DIY drones, the underrated power of integration platforms like iPaaS, and why breathing techniques from James Nestor's Breath are his secret weapon against stress. He also reflects on what brands like Kitchen Warehouse are doing right, his admiration for brands that prioritise operational excellence, and the endless prioritisation challenges that come with scaling a global retail business. Check out our full-length interview with Luke Matthews here: https://addtocart.com.au/add-to-cart/the-unseen-tech-behind-camillas-global-fashion-empire-518/ This episode was brought to you by StudioHawk.About your guest:Luke Matthews is an experienced technology executive with over a decade leading digital transformation and innovation in retail. As Head of IT at Camilla Australia, he drives technology initiatives that enhance customer experience, streamline operations and support growth across physical and online stores. A former CTO at Kitchen Warehouse Australia, Luke championed digital advancements, including website optimisation, data-driven marketing, and click-and-collect solutions. He has also led major projects at Retail Directions, delivering software development and system localisation for global retailers. Luke's expertise spans cybersecurity, AI/ML in retail, data analytics, cloud architecture and business process re-engineering. With a results-driven mindset, he consistently delivers solutions that boost profitability, efficiency and customer engagement.About your host:Nathan Bush is the host of the Add To Cart Podcast and a leading ecommerce transformation consultant. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia's Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, X or via email.Got an idea, opportunity or just want to get involved? Whether you're keen to sponsor Add To Cart, interested in jumping on the mic as a co-host, or have feedback to help us make the show even better, we'd love to hear from you. Shoot us an email at hello@addtocart.com.au and let's chat! Hosted on Acast. See acast.com/privacy for more information.

Bridging the Gap Between AI and Business Data // MLOps Podcast #325 with Deepti Srivastava, Founder and CEO at Snow Leopard.Join the Community: https://go.mlops.community/YTJoinInGet the newsletter: https://go.mlops.community/YTNewsletter// AbstractI'm sure the MLOps community is probably aware – it's tough to make AI work in enterprises for many reasons, from data silos, data privacy and security concerns, to going from POCs to production applications. But one of the biggest challenges facing businesses today, that I particularly care about, is how to unlock the true potential of AI by leveraging a company's operational business data. At Snow Leopard, we aim to bridge the gap between AI systems and critical business data that is locked away in databases, data warehouses, and other API-based systems, so enterprises can use live business data from any data source – whether it's database, warehouse, or APIs – in real time and on demand, natively. In this interview, I'd like to cover Snow Leopard's intelligent data retrieval approach that can leverage business data directly and on-demand to make AI work.// BioDeepti is the founder and CEO of Snow Leopard AI, a platform that helps teams build AI apps using their live business data, on-demand. She has nearly 2 decades of experience in data platforms and infrastructure.As Head of Product at Observable, Deepti led the 0→1 product and GTM strategy in the crowded data analytics market. Before that, Deepti was the founding PM for Google Spanner, growing it to thousands of internal customers (Ads, PlayStore, Gmail, etc.), before launching it externally as a seminal cloud database service. Deepti started her career as a distributed systems engineer in the RAC database kernel at Oracle.// Related LinksWebsite: https://www.snowleopard.ai/AI SQL Data Analyst // Donné Stevenson - https://youtu.be/hwgoNmyCGhQ~~~~~~~~ ✌️Connect With Us ✌️ ~~~~~~~Catch all episodes, blogs, newsletters, and more: https://go.mlops.community/TYExploreJoin our Slack community [https://go.mlops.community/slack]Follow us on X/Twitter [@mlopscommunity](https://x.com/mlopscommunity) or [LinkedIn](https://go.mlops.community/linkedin)] Sign up for the next meetup: [https://go.mlops.community/register]MLOps Swag/Merch: [https://shop.mlops.community/]Connect with Demetrios on LinkedIn: /dpbrinkmConnect with Deepti on LinkedIn: /thedeepti/Timestamps:[00:00] Deepti's preferred coffee[00:49] MLflow vs Kubeflow Debate[04:58] GenAI Data Integration Challenges[09:02] GenAI Sidecar Spicy Takes[14:07] Troubleshooting LLM Hallucinations[19:03] AI Overengineering and Hype[25:06] Self-Serve Analytics Governance[33:29] Dashboards vs Data Quality[37:06] Agent Database Context Control[43:00] LLM as Orchestrator[47:34] Tool Call Ownership Clarification[51:45] MCP Server Challenges[56:52] Wrap up

With significant tensions rising in the Middle East, GK Managing Partners Ayal Shmilovich and Hatem Dhiab welcome Dr. Scott Helfstein on the show to provide insights on how the situation will impact global markets. As Head of Investment Strategy at Global X and a Co-Chair at Fordham Law's Canter on National Security, Scott has lots of key insights to offer.The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations for any individual. You should consult a financial advisor before making any investment decisions.

Summary In this episode Chief Revolution Officer John DiJulius talks to Kevin Sloan, Executive Vice President, Head of Retail Banking,for KeyCorp. As Head of Retail Banking, Kevin Sloan leads the execution of KeyBank's retail relationship growth strategy centered on helping clients and communities thrive. His responsibilities include leading 5,500 teammates across Key's 950 branch offices, its Business Performance, Support & Enablement team, and its Client & Teammate Experience team. He is also a member of KeyCorp's Executive Council. Takeaways Why KeyBank focused on the client experience What did Key do to transform their client experience What was the return on investment for Key How did Key keep the client experience momentum going years after Chapters: 00:00Celebrating 200 Years of KeyBank 02:50The Journey to Client Experience Excellence 06:12Moments Matter: A Framework for Success 09:04Recruitment and Retention Strategies 11:46Measuring Success: KPIs and Results 15:02Consistency in Customer Experience 17:46Building a Culture of Recognition 21:08Challenges of Maintaining Momentum 23:56Connecting Purpose with Client Experience 26:53The Importance of Emotional Connection 30:12Sustaining Momentum in Client Experience 33:05Collecting and Sharing Moments That Matter 35:59The Power of Small Gestures 38:48Conclusion and Reflections   Links Connect with Kevin Sloan Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Employee Experience Executive Academy: https://thedijuliusgroup.com/project/exea/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

Google I/O 2025 took place in May. It's always a great opportunity to find out how Google is trying to shape the industry agenda, but this year the predominance of Gemini meant the event was a chance to get a better look at how Google will play its hand in the AI market in the months to come. To dissect the headlines from this year's Google I/O and explore what we can learn about Google's strategic focus — and how the company is thinking about AI — host Ken Mugrage is joined by Andy Yates on the Technology Podcast. As Head of Ecosystems Development at Thoughtworks, Andy plays an important role in helping the organization and its clients undertstand, analyze and engage with the major platforms and vendors. This edition of Google I/O, he explains, was significant and particularly useful for helping us understand how the world is going to be consuming AI products and services as the technology becomes more and more embedded in the mainstream. Read more of Andy's perspective on Google I/O 2025 on the Thoughtworks blog: https://www.thoughtworks.com/insights/blog/technology-strategy/google-io-2025-key-takeaways

MJ DePalma sees marketing as an act of human connection, not a numbers game. As Head of Marketing with Purpose at Microsoft, she helped turn the phrase “inclusion is personalization” into a company-wide growth playbook, and a case study in countless business schools.  In her conversation with Ryan, MJ revisits the day Satya Nadella's growth-mindset culture lured her back to Microsoft, and explains why every KPI should ladder to a single mission.  MJ also warns that a two-degree course error in AI can send brands hundreds of miles off track, and describes how quantum computing may rewrite the rules of brand empathy.

Episode Info David Corry joined Argo Group in September 2020. As Head of Casualty, he is responsible for leading Primary Casualty, Excess Casualty, Construction, Environmental, Rockwood, and Bermuda Casualty.  Corry previously served as Senior Vice President, Head of Environmental at Argo Group. He has in-depth experience in all lines of casualty insurance, having served as Senior Director at Markel Specialty and Vice President at Liberty Mutual. He also held senior positions at Chubb and Crum & Forster. Corry is a veteran of the armed forces, having served for 29 years in the Air National Guard, retiring with the rank of Lieutenant Colonel.  Highlights from the Show The video features a discussion with David, who has over 35 years of experience in the insurance industry, focusing on casualty underwriting and management. He currently serves as the Head of Casualty at Argo Group, where he oversees various liability lines, including primary and excess casualty, environmental liabilities, construction liabilities, and workers' compensation. The conversation highlights Argo's niche focus on the U.S. market, with some operations in Bermuda, and its recent acquisition by Brookfield Wealth Solutions. David shares insights into the challenges faced by the Casualty insurance sector, such as social inflation, litigiousness in the U.S., and the economic viability of Casualty lines. He discusses the importance of capacity management and the need for insurance carriers to be nimble in managing their portfolios. The conversation also touches on the impact of distracted driving on auto insurance claims and the necessity for the industry to adapt to changing conditions. The video concludes with a discussion on the future of the insurance industry, emphasizing the need for innovation and the importance of attracting new talent to sustain the industry. David expresses optimism about the industry's ability to adapt and continue providing necessary coverage despite current challenges. Key Points: Challenges in Casualty Insurance: Social inflation and increased litigiousness in the U.S. Economic viability of casualty lines. Importance of capacity management and nimbleness in portfolio management. Impact of Distracted Driving: Significant effect on auto insurance claims. Necessity for the industry to adapt to changing conditions. Future of the Insurance Industry: Need for innovation and attracting new talent. Optimism about the industry's ability to adapt and provide necessary coverage despite challenges. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

MUST LISTEN: The Washington Embassy staff member, Fred Kwarteng, is a bad boy. As Head of Information and Public Affairs to the US, I investigated him several times and uncovered serious misconduct. He then tried to bribe me with $10,000 monthly to stay silent and said senior officials were protecting him. - Kofi Tonto exposes the deep rot at Ghana's Washington Embassy.

In this episode of Add To Cart, we sit down with Kira Macleod-Finke, Head of Direct-to-Consumer at The Body Shop Australia, the iconic beauty brand now certified 100% vegan across its global product range. With a retail career spanning T2, Country Road, Trenery, and Jeanswest, Kira shares how she led The Body Shop through two global buyouts, a decentralisation shift, and a three-month replatform from SAP Commerce Cloud to Shopify, with just 13 minutes of downtime. She reveals how she unified ecommerce and retail under one DTC team, turned L&D into a real-time CX engine, and kept her people calm and focused through an unpredictable transformation. This one's packed with honest leadership insights, practical team structures, and bold decisions that brand managers and ecommerce leads won't want to miss.This episode was brought to you by: Shopify PlusKlaviyoAbout your guest:Kira Macleod-Finke is a seasoned retail leader with over 20 years' experience driving transformation across some of Australia's best-known brands. As Head of Direct-to-Consumer at The Body Shop Australia, she leads the charge across both ecommerce and 130+ retail stores, unifying customer experience and commercial strategy under one roof. Formerly the ANZ retail operations for The Body Shop, and Global Head of Retail at T2 Tea, Kira has led teams across five international markets. Her career also includes senior roles at Jeanswest and Country Road Group, where she led large-scale retail operations and customer-focused change. With deep expertise in omnichannel retail, team development and CX design, Kira is known for combining operational rigour with purpose-led leadership to put the customer at the centre of every decision.About your host:Nathan Bush is the host of the Add To Cart podcast and a leading ecommerce transformation consultant. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia's Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.Email hello@addtocart.com.au We look forward to hearing from you! Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we chat to Luke Matthews, Head of IT at Camilla, the iconic Australian fashion brand known for its vibrant prints, celebrity fans, and big name collaborations with the likes of Disney and White Lotus. Luke shares how he's building the tech foundations that are powering Camilla's global expansion, from Australia to the US and beyond. He lifts the lid on the hidden challenges of running a best-of-breed tech stack with NetSuite, Shopify and CDP and explains why data discipline, system resilience and seamless customer experience are critical to scaling a creative brand. This episode was brought to you by: Shopify PlusKlaviyoAbout your guest:Luke Matthews is an experienced technology executive with over a decade leading digital transformation and innovation in retail. As Head of IT at Camilla Australia, he drives technology initiatives that enhance customer experience, streamline operations and support growth across physical and online stores. A former CTO at Kitchen Warehouse Australia, Luke championed digital advancements, including website optimisation, data-driven marketing, and click-and-collect solutions. He has also led major projects at Retail Directions, delivering software development and system localisation for global retailers. Luke's expertise spans cybersecurity, AI/ML in retail, data analytics, cloud architecture and business process re-engineering. With a results-driven mindset, he consistently delivers solutions that boost profitability, efficiency and customer engagement.About your host:Nathan Bush is the host of the Add To Cart podcast and a leading ecommerce transformation consultant. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia's Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.Email hello@addtocart.com.au We look forward to hearing from you! Hosted on Acast. See acast.com/privacy for more information.

How can embedding the booking engine and reintroducing voice finally tip the scales for direct bookings?In this episode of dojo.live, we welcome back Josh Graham, Head of Marketing Development for North America at Cloudbeds. This conversation explores the future of direct bookings and digital storefront innovation, with a spotlight on Cloudbeds' embedded booking engine and their AI concierge solution, Engage. From voice-assisted reservations to the power of Google Tag Manager, Josh unpacks how simplifying the guest's path to purchase—and enabling end-to-end journey tracking without data gaps—is helping hotels dramatically improve conversion and loyalty, while also optimizing marketing performance and user experience more effectively.After 10 years in hotel operations at branded and independent hotels in Washington, D.C., Josh Graham transitioned to technology at TravelClick. Over 13 years, he held a number of senior sales, marketing, and go-to-market roles, working with CRS, Business Intelligence, and e-commerce/digital marketing. In his final role, he served as Regional VP for their guest management/CRM product.Following TravelClick's acquisition by Amadeus in 2018, Josh joined Revenue Analytics in 2020 to help launch their RMS solution, N2Pricing. After roles at Salesforce in their Travel and Hospitality unit and FLYR for Hospitality, Josh found his home at Cloudbeds. As Head of Market Development for North America, he drives market awareness and introduces Cloudbeds to new hotelier segments.About Josh

David Martelli is a dedicated educator and leader in STEM learning, with over 20 years of experience designing innovative educational spaces and programs. His career began in the U.S. Air Force, where he led high-tech programs before transitioning into education. As Head of Computer Science and Engineering at a school, he built a cutting-edge Makerspace, giving students hands-on experience with technology and engineering.During our discussion, David describes his educator journey, highlighting his experience in robotics and computer science, his transition from engineering to teaching, and the impact of COVID-19 on his educational initiatives. We also get into why Guild Hall's Makerspaces are so helpful for students. For all links and resources mentioned in this episode, head to the show notes: https://www.educatorforever.com/episode133.

In this episode with Dr Enda King, we discuss a recent paper looking at time to return to sport post ACL reconstruction. We discuss:Is there an optimal time to return to sport? How important is time as an indicator post ACL reconstruction? Role of different graft types in timing of return to sportOther implicating factors which may contribute to re-injuryTesting for return to sportEnda King PhD MSc is a sports physiotherapist, strength and conditioning coach, researcher, and educator who works with elite athletes and teams across various sports. As Head of Performance at the Sports Surgery Clinic in Dublin, he developed and led advanced clinical and research pathways for ACL and Athletic Groin Pain rehabilitation, serving athletes from top global leagues including the Premier League, NFL, NBA, and UFC. He has authored over 40 peer-reviewed publications and book chapters focused on groin pain, ACL recovery, and biomechanics in performance and rehab. King is also a respected international educator and consultant, especially in lower limb injury rehabilitation.Reference to article -  Kotsifaki R, King E, Bahr R, Whiteley R (2025) Is 9 months the sweet spot for male athletes to return to sport after anterior cruciate ligament reconstruction? British Journal of Sports Medicine Published Online First: 26 February 2025. If you like the podcast, it would mean the world if you're happy to leave us a rating or a review. It really helps!Our host is @James_Armstrong_Physio from Physio Network

This episode is a live recording from a recent SAND Community Gathering (April 2025) facilitated by Jungwon Kim. Join Buddhist scholars and activists Rev. Duncan Ryūken Williams, Ph.D. and Funie Hsu/Chhî, Ph.D. for an illuminating dialogue exploring the intersection of Buddhist practice and social transformation. This conversation weaves together Buddhism, remembrance, healing, and liberation, examining how the dharma offers both a path to personal awakening and Social-Spiritual Liberation. Our guests shared how Buddhist teachings help transform grief into connection, particularly in response to racially motivated violence against Asian American communities. The conversation challenged conventional Western Buddhist approaches to Secularization and Individual Awakening. Duncan Ryuken Williams is a Professor of Religion and the Director of the Shinso Ito Center for Japanese Religions and Culture at the University of Southern California; previously, Chairman of Japanese Buddhism at UC Berkeley, Director of Berkeley's Center for Japanese Studies, and Buddhist chaplain at Harvard University where he received his Ph.D. An ordained priest since 1993 in the Soto Zen tradition, he received Dharma transmission in 2024 at Kotakuji Temple, Japan. His latest book, American Sutra: A Story of Faith and Freedom in the Second World War, an LA Times bestseller, won the 2022 Grawemeyer Religion Award. He also wrote The Other Side of Zen . Funie Hsu/Chhî, Ph.D. is a transdisciplinary scholar from a working class, Taiwanese-American family, raised in a Taiwanese Humanistic Buddhist tradition. Her work melds American, Asian-American, Buddhist, and Taiwan Studies. Currently Associate Professor of American Studies at San Jose State University, she received a Ph.D. in Education with an emphasis in Women, Gender, and Sexuality from UC Berkeley. Aspects of her work explore issues of language, education and colonialism. She is a co-organizer of May We Gather, a national Buddhist memorial ceremony for Asian American ancestors and a former Board Member of the Buddhist Peace Fellowship where she advocated for the recognition of Asian American heritage Buddhist communities in the organization and beyond. Jungwon Kim is an award-winning writer and cultural worker. She is also a communications leader, organizational strategy consultant, and journalist who has dedicated her professional life to human rights and environmental advocacy. As Head of Creative & Editorial at the Rainforest Alliance, she directed a multimedia team of writers, videographers, and graphic designers. Earlier in her career, she served as the editor of Amnesty International USA's human rights quarterly that featured the work of award-winning journalists and documentary photographers (circulation 300,000). She began her storytelling career as a newspaper reporter, magazine editor, and on-air correspondent for nationally syndicated public radio programs. Topics 00:00 Introduction and Welcome 00:41 Introducing the Conversation Topic 01:36 Meet Jungwon Kim 03:20 Introducing the Guests: Funie Hsu/Chhî, and Duncan Ryuken Williams 06:30 Funie Hsu/Chhî's Path to Buddhism 10:19 Duncan Ryuken Williams' Path to Buddhism 13:02 Buddhism as a Cultural Ecosystem 22:16 May We Gather: A Collective Healing Initiative 32:42 Decolonizing Buddhist Practice 37:07 Lessons from Japanese American Buddhists 44:48 Bridging the Gap in American Buddhism 58:02 Concluding Thoughts and Reflections Support the mission of SAND and the production of this podcast by becoming a SAND Member

Jungwon Kim is an award-winning writer and cultural worker. She is also a communications leader, organizational strategy consultant, and journalist who has dedicated her professional life to human rights and environmental advocacy. As Head of Creative & Editorial at the Rainforest Alliance, she directed a multimedia team of writers, videographers, and graphic designers. Earlier in her career, she served as the editor of Amnesty International USA's human rights quarterly that featured the work of award-winning journalists and documentary photographers (circulation 300,000). She began her storytelling career as a newspaper reporter, magazine editor, and on-air correspondent for nationally syndicated public radio programs.  Through her consulting practice, Next Wave, she develops tailored impact strategies (social, environmental, narrative), facilitates organizational and team retreats, and provides mindfulness-based leadership coaching to individuals. Jungwon currently serves as the board chair of Peace Is Loud, a nonprofit organization that builds narrative impact in the documentary film sector, and a board member of the Fund for Public Health NYC, which works to build racial and socioeconomic equity in public health outcomes. She did her undergraduate and graduate studies (B.A. Philosophy, dual M.J./M.A. program in Journalism and East Asian Studies) at the University of California, Berkeley, where she was awarded a Fulbright Fellowship in support of her graduate research on self-censorship in the Hong Kong news media, a Foreign Language Area Fellowship, and a Korea Foundation Fellowship. Welcome to 차 with Laura and Leah! Cha is a podcast and video series featuring conversations with our friends over tea. We are two diasporic Korean women who were inspired by Nina Simone's quote, “An artist's duty is to reflect the times.” Cha is our offering to the collective and we hope our conversations inspire you to start having meaningful dialogues and reflections with your own communities. So make sure to brew a pot of cha and join our conversations about art, spirituality, culture, and liberation.  Links Jungwon Website Laura Instagram Laura Website Laura YouTube Leah Instagram Leah Substack Leah YouTube

Jungwon Kim is an award-winning writer and cultural worker. She is also a communications leader, organizational strategy consultant, and journalist who has dedicated her professional life to human rights and environmental advocacy. As Head of Creative & Editorial at the Rainforest Alliance, she directed a multimedia team of writers, videographers, and graphic designers. Earlier in her career, she served as the editor of Amnesty International USA's human rights quarterly that featured the work of award-winning journalists and documentary photographers (circulation 300,000). She began her storytelling career as a newspaper reporter, magazine editor, and on-air correspondent for nationally syndicated public radio programs. Through her consulting practice, Next Wave, she develops tailored impact strategies (social, environmental, narrative), facilitates organizational and team retreats, and provides mindfulness-based leadership coaching to individuals. Jungwon currently serves as the board chair of Peace Is Loud, a nonprofit organization that builds narrative impact in the documentary film sector, and a board member of the Fund for Public Health NYC, which works to build racial and socioeconomic equity in public health outcomes. She did her undergraduate and graduate studies (B.A. Philosophy, dual M.J./M.A. program in Journalism and East Asian Studies) at the University of California, Berkeley, where she was awarded a Fulbright Fellowship in support of her graduate research on self-censorship in the Hong Kong news media, a Foreign Language Area Fellowship, and a Korea Foundation Fellowship.Welcome to 차 with Laura and Leah! Cha is a podcast and video series featuring conversations with our friends over tea. We are two diasporic Korean women who were inspired by Nina Simone's quote, “An artist's duty is to reflect the times.” Cha is our offering to the collective and we hope our conversations inspire you to start having meaningful dialogues and reflections with your own communities. So make sure to brew a pot of cha and join our conversations about art, spirituality, culture, and liberation. LinksJungwon Website Laura InstagramLaura WebsiteLaura YouTubeLeah InstagramLeah SubstackLeah YouTube

Ben Shown is equal parts design nerd and creative mentor, bringing a playful curiosity to complex challenges and a love of user-centered everything. As Head of Design at Blink UX, he helps shape the vision for industry giants like Amazon, Expedia, Microsoft, NASA, and The New York Times. When it comes to movies, Ben considers Pee-wee's Big Adventure a North Star, a pillar, and for all the right reasons. It has comedy, drama, surprise, shock, whimsy, and even some horror, with memorable scenes and quotable lines that to this day are iconic.-Beyond agency work, Ben corrupts young design minds at Northeastern University as a part-time lecturer, spreading his infectious enthusiasm for making technology less frustrating and more equitable. Ben earned his MFA in design from the University of Washington in Seattle, where he focused on graphic design, design theory, data visualization, and exhibit design. And when given the chance, he'll gladly talk to you about design workshops, grid systems, typography, improv comedy, movies, and Murphy beds.https://blinkux.com/services https://www.linkedin.com/in/benkshown/ https://camd.northeastern.edu/people/benjamin-shown/ -Pee-wee's Big Adventure (1985)https://www.imdb.com/title/tt0089791/ https://groundlings.com/people/paul-reubens https://youtu.be/WzOQixyJseQ?si=6A3TqCYcKD223WPi&t=93 https://www.youtube.com/watch?v=EKiXu-VVHBw -Other movies and shows discussed, alphabetical listM*A*S*H (1970)The Prestige (2006)Scrubs (2001-2010)

In this episode of The Product Podcast, Carlos Gonzalez de Villaumbrosia interviews Tricia Maia, Head of Product at TED, the 40-year-old nonprofit organization renowned for its influential talks that have garnered billions of views since launching online in 2006.As Head of Product at TED, Tricia leads the product organization overseeing ted.com, mobile apps, events products, and backend platforms. Her team manages a complex ecosystem that delivers TED's mission of spreading ideas across borders and languages, with content translated into over 100 languages and distributed across multiple platforms.We explore how TED balances being both a legacy institution and a startup-like organization, diving deep into their approach to AI implementation, content distribution strategy, and measuring success in a mission-driven environment. We'll discuss how TED leverages technology to make its content more accessible globally while maintaining its high standards and editorial vision.What you'll learn: • What it's like to be a product leader at a nonprofit with global digital reach • How TED uses AI to improve accessibility—including voice-cloned dubbing and translation workflows • How Tricia balances mission-driven goals with the need for sustainable revenue • How TED is evolving content formats beyond the classic 18-minute talk and maintains high-quality content while scaling across platforms • How data-driven personalization is blended with editorial curation • The key metrics TED focuses on—including engagement, retention, and impact • How Tricia structures her team and prioritizes projects to drive maximum impactKey Takeaways

Jeannette meets the incredible Scotty Mills, a former Royal Marine officer who shares his remarkable journey from humble beginnings in South London to a distinguished 32-year career, highlighting significant milestones such as carrying the Olympic flag at London 2012. Together Scotty and Jeannette discuss the importance of mental and physical toughness, the values instilled in Marines, and the profound sense of duty that drives them both toward greatness. You'll hear: Scotty's journey from humble beginnings in South London to becoming the highest-ranking black Royal Marine officer The importance of resilience and determination in overcoming life's challenges. The values instilled in recruits which become a way of life, shaping their character and approach to challenges. How building trust and camaraderie within a team is crucial, especially in high-stakes situations. The concept of a "ring of steel" - the commitment to support one another, fostering a sense of security and confidence. How identifying a personal "why" can guide individuals toward fulfilling new goals and aspirations. How the ability to do the right thing, even when it's difficult, can have a significant impact on the lives of others and the overall mission. This episode is living proof that no matter where you’re starting from — or what life throws at you — it’s never too late to be brave, bold, and unlock your inner brilliant. Visit https://brave-bold-brilliant.com/ for free tools, guides and resources to help you take action now

Ever feel like growing your business means burning yourself out in the process?Growth can feel like it costs EVERYTHING, your time, your energy, your peace of mind. But what if growth didn't have to be so hard? Whether you're struggling with admin, tech fatigue or growth that feels out of reach, my belief is that you don't have to settle for survival mode.With the right systems and support, you can build a business that works for YOU not the other way around. When you combine great systems with the right mindset, you don't just grow your business, you change how you show up every day. You can feel more in control, less stressed, more connected to your clients and more excited about what's next!That's the kind of transformation I'm here for and I know you are too! And that's what we are unpacking in today's episode with Juliette.In this episode I chat with Juliette Hughes who is a powerhouse in the Australian property management industry, bringing over two decades of experience, insight, and leadership to the table. As Head of PM Advisory at Ailo, Juliette sits on the company's Senior Leadership Team, where she plays a key role in driving innovation, agency success, and transformational change across the property management landscape.This isn't just another chat about tech. It's about redefining how property managers feel about their work, how you can grow without the chaos, and how to ditch the old ways of doing things and lean into real transformation. If you actually have one system that connects and gives you visibility, and you can do the work with the context of the information all in one place, you get to close the gate on all the conversations that you're having about different things. - Juliette HughesWe explore:Juliette's story and her experience from running her own agency to now working with property professionals to implement AiloWhat Ailo is and how Ailo isn't just another tech solution and can help save you time and moneyHow Ailo replaces the need to use multiple software programs in your business and brings everything into one easy to use platform built specifically for property managersHow Ailo can help reduce arrears, track performance, automate communication, and streamline everything from inspections to paymentsHow property managers can service owner occupiers using Ailo and unlock new revenue streams in their marketHow embracing new ways of working can unlock freedom, improve service, and reignite your love for the industryTools to help you work smarter and free up your time so you can focus on what matters mostKylie's ResourcesProperty Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo:

Is the all-in-one vs. hub-and-spoke debate holding hospitality back? Exploring a new way forward for PMS technology.After 10 years in hotel operations at branded and independent hotels in Washington, D.C., Josh Graham transitioned to technology at TravelClick. Over 13 years, he held a number of senior sales, marketing, and go-to-market roles, working with CRS, Business Intelligence, and e-commerce/digital marketing. In his final role, he served as Regional VP for their guest management/CRM product.Following TravelClick's acquisition by Amadeus in 2018, Josh joined Revenue Analytics in 2020 to help launch their RMS solution, N2Pricing. After roles at Salesforce in their Travel and Hospitality unit and FLYR for Hospitality, Josh found his home at Cloudbeds. As Head of Market Development for North America, he drives market awareness and introduces Cloudbeds to new hotelier segments.

In this episode of Add To Cart, we sit down with Suzie Young, Head of Digital at Metagenics ANZ. Metagenics is the powerhouse behind Inner Inner Health Plus, Ethical Nutrients and Endura, as well as a practitioner-only range trusted by health professionals across the country. Suzie takes us inside the ambitious six-month transformation that replatformed both their B2B and DTC channels to Shopify Plus, introduced loyalty and subscriptions via Yotpo, and future-proofed their tech stack—all while navigating the complexities of a global business. With leadership roots in companies alongside talent from Amazon and Johnson & Johnson, Suzie shares how she empowered her team, avoided custom chaos, and balanced the needs of practitioners, patients and consumers.This episode was brought to you by: Shopify PlusKlaviyoAbout your guest: Suzie Young is a results-driven Marketing and Digital Leader with deep expertise across ecommerce, CRM, CX and digital transformation. As Head of Digital at Metagenics ANZ—home to Inner Health Plus, Ethical Nutrients and Endura—she recently led a full B2B and DTC replatform to Shopify Plus in just six months, launching subscriptions, loyalty and a new tech stack. Suzie is passionate about agile leadership, building high-performing teams, and creating digital experiences that deliver long-term customer value.About your host: Nathan Bush is the host of the Add To Cart podcast and a leading ecommerce transformation consultant. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia's Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.Please contact us if you: Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart betterEmail hello@addtocart.com.au We look forward to hearing from you! Hosted on Acast. See acast.com/privacy for more information.

From a recent SAND Community Gathering (March 2025) Join mental health clinician Linda Thai and writer Jungwon Kim for an in-depth conversation on intergenerational trauma, historical grief, and healing in community. Together, they explored psychological, spiritual, and communal reverberations of historical violence, framed within the context of U.S. wars in Korea and Vietnam, yet deeply relevant to other conflicts, past and present. They shared their experiences and observations of the complex dynamics of remembering and forgetting—and how they play out across families and communities fragmented by political and militarized violence. Further, they explore modes of restoration that are often overlooked by Western therapeutic approaches: somatic and communal transmutation, cultural ritual, and narrative justice. The pathways they shared honor the deep connections between personal, historical, and communal dimensions of trauma. A vital conversation for anyone seeking to understand how the profound wisdom held within cultural memory can contribute to intergenerational healing. Jungwon Kim is an award-winning writer and cultural worker. She is also a communications leader, organizational strategy consultant, and journalist who has dedicated her professional life to human rights and environmental advocacy. As Head of Creative & Editorial at the Rainforest Alliance, she directed a multimedia team of writers, videographers, and graphic designers. Earlier in her career, she served as the editor of Amnesty International USA's human rights quarterly that featured the work of award-winning journalists and documentary photographers (circulation 300,000). She began her storytelling career as a newspaper reporter, magazine editor, and on-air correspondent for nationally syndicated public radio programs. Linda Thai, LMSW ERYT-200 is a trauma therapist and educator who specializes in brain and body-based modalities for addressing complex developmental trauma. Linda has worked with thousands of people from all over the world to promote mindfulness, recover from trauma, and tend to grief as a means of self care. Linda's work centers on healing with a special focus on the experiences of adult children of refugees and immigrants. Her teaching is infused with empathy, storytelling, humor, research, practical tools, applied knowledge, and experiential wisdom. She has assisted internationally renowned psychiatrist and trauma expert, Dr. Bessel van der Kolk, with his private small group psychotherapy workshops aimed at healing attachment trauma. She has a Master of Social Work with an emphasis on the neurobiology of attachment and trauma. Topics 00:00 Introduction and Welcome 00:38 Setting the Context: War and Generational Trauma 01:18 Introducing the Guests: Linda Thai and Jungwon Kim 02:17 Linda Thai's Story: A Journey of Healing 06:48 Jungwon Kim's Story: Bridging Generations 11:12 The Impact of War on Generations 13:08 Collective Trauma and Healing 29:39 Ritualizing Healing: The Concept of Han 34:41 The Role of Community in Healing 49:03 Conclusion and Future Conversations Resources Minds Under Seige (A SAND talk with Dr. Gabor Maté and Naomi Klein, facilitated by Cecilie Surasky). Podcast of this conversation. “Violent experiences alter the genome in ways that persist for generations” (Yale News) Han (Korean: 한), or haan, is a concept of an emotion, variously described as some form of grief or resentment, among others, that is said to be an essential element of Korean identity by some, and a modern post-colonial identity by others. – Support the mission of SAND and the production of this podcast by becoming a SAND Member

Episode 179: In this episode of our Sport Performance Leadership Podcast, host Pete McKnight speaks to Barry Shillabeer, a globally experienced sports performance leader with over two decades in elite sport. As Head of Performance at Aspire Academy of Sporting Excellence in Qatar, Barry leads multidisciplinary teams, optimizing athlete development, strategic planning, and performance evaluation. Previously, Barry played a key role in British high-performance sport, holding leadership positions with the English Institute of Sport, British Swimming, UK Athletics, and the Rugby Football Union. He also served as Head Strength & Conditioning Coach for Team GB at the 2008 Beijing and 2012 London Olympics, contributing to legacy facility design and long-term performance strategies. Topics Discussed: Leadership in elite sports performance – Managing high-performance programs in the UK and Qatar The evolution of leadership – Adapting leadership styles to different teams and challenges The importance of human connection and trust – Building strong relationships with athletes, coaches, and staff Organizational structures and processes – Ensuring efficiency in performance support, sport science, and data analytics Transformational leadership and impact – Creating positive sports cultures and inspiring future generations The value of continuous learning – Seeking mentorship, embracing new perspectives, and evolving as a leader Practical advice for aspiring leaders – Technical proficiency, work ethic, and proactive goal-setting Tune in for expert insights on leadership, athlete development, and the future of high-performance sport. - Where you can find Barry: •⁠  LinkedIn •⁠ Instagram •⁠ X - Sponsors Hytro: The world's leading Blood Flow Restriction (BFR) wearable, designed to accelerate recovery and maximise athletic potential using Hytro BFR for Professional Sport. Remaker: The Portable Strength Tracking Ecosystem. Remaker provides real-time insights to optimise your performance, making even the smallest improvements in your strength training visible in an engaging and powerful format. Remakers integrate seamlessly with the exercise equipment you already use, and the app provides meaningful metrics for every rep, of every set, of every exercise. VALD: makers of the Nordbord, Forceframe, ForeDecks and HumanTrak. VALD Performance systems are built with the high-performance practitioner in mind, translating traditionally lab-based technologies into engaging, quick, easy-to-use tools for daily testing, monitoring and training. -  Where to Find Us Keep up to date with everything that is going on with the podcast by following Inform Performance on: Instagram Twitter Our Website - Our Team Andy McDonald Ben Ashworth Alistair McKenzie Dylan Carmody Steve Barrett  Pete McKnight

Send Me A Message!! Ben Raskin takes us on a journey through the peaceful coexistence of trees and crops in a revolutionary approach to growing food. As Head of Agroforestry at the Soil Association and author of eight books, Ben shares how his 12 years as an organic vegetable grower evolved into a passion for integrating trees into horticultural systems.The conversation reveals surprising insights that challenge conventional growing wisdom. Did you know vegetable beds sheltered by trees can be 4-5°C warmer than open ground, potentially extending your growing season by weeks? Or that many leafy crops actually prefer partial shade, especially during increasingly common heat waves? Ben expertly explains how trees buffer extreme weather conditions while fostering rich underground fungal networks that transport nutrients across remarkable distances.Practical applications abound for gardeners of all scales. The humble wood chip emerges as an unsung hero – from its use as a soil amendment that boosts fungal populations to its potential as a sustainable peat-free propagation medium. Ben's firsthand experiments reveal that ramial wood chip – material from young branches – offers particular benefits when applied directly to soil without composting.Beyond techniques, Ben shares a compelling vision for food system resilience in an uncertain climate future. Through his work at the Soil Association, he bridges the gap between environmental campaigners pushing for rapid change and farmers navigating practical economic realities. His perspective on diversity and resilience offers a hopeful path forward: systems that prioritize sustainability may yield less in optimal years but deliver consistently when conditions deteriorate.Whether you're a home gardener curious about food forests or a market grower seeking climate adaptation strategies, this conversation provides both philosophical framework and practical tools for working with, rather than against, natural systems. Ready to reimagine your growing space with trees as allies?Support the showIf there is any topic you would like covered in future episodes, please let me know. Email: info@mastermygarden.com Master My Garden Courses: https://mastermygarden.com/courses/Check out Master My Garden on the following channels Facebook: https://www.facebook.com/mastermygarden/ Instagram @Mastermygarden https://www.instagram.com/mastermygarden/ Until next week Happy gardening John

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. In digital advertising, are we chasing the wrong metrics? While short-term ROAS might look impressive, are we missing the bigger picture—whether those customers actually return? What happens when we shift our focus to Lifetime ROAS instead? Today, I'm joined by Mitsunaga (Mitsu) Kikuchi, CEO of Shirofune and Rocco Baldasarre, Head of Business Development for Shirofune in the USA. Shirofune is a leading digital advertising automation platform that has transformed how advertisers optimize campaigns with long-term growth in mind. Shirofune helps brands reduce ad management time by 50% while unlocking greater ad performance beyond just short-term wins. Mitsunaga Kikuchi is the CEO and Founder of Shirofune, an automated advertising management tool that maximizes the efficiency and productivity of major digital advertising platforms. He joined CyberAgent, the largest digital agency in Japan in 2006 as a new graduate and in a few years, became the Director and the representative of a subsidiary (CA Advance). There he was responsible for providing the in-house ad management system and operational scheme to hundreds of Ad managers at CyberAgent. From the experience at CyberAgent, he then decided to develop a platform which automates the works done by those Ad managers so that anyone, with the limited knowledge, could get the same results from online advertising as what a professional Ad manager brings. Shirofune is an automated advertising management tool that maximizes the efficiency and productivity of major digital advertising platforms. The Shirofune platform is designed to maximize advertising effectiveness by automating day-to-day digital ad campaigns using a single, easy-to-use interface for management, budgeting, monitoring and analytics. Over 10,000 accounts have been automated using Shirofune, including 300,000 active ad campaigns. As Head of Business Development for Shirofune in the USA, Rocco Baldasarre leads the charge in expanding the company's market presence and driving strategic growth. With a focus on establishing Shirofune's footprint in the U.S., Rocco builds and nurtures strategic partnerships with key industry players, eCommerce platforms, and advertising agencies to foster collaboration and mutual success. He develops and implements forward-thinking business strategies, aligning with Shirofune's mission and growth goals. A dedicated leader, Rocco mentors a high-performing business development team, identifies new revenue opportunities, and ensures customer success by tailoring solutions that maximize client value. RESOURCES eTail Palm Springs: https://etailwest.wbresearch.com/ Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

In this episode, Tim Asimos and I talk all about client experience (CX) and its importance for standing out in the AEC industry. We look at the connection between CX and brand, discussing how marketing professionals are uniquely positioned to serve as brand ambassadors and take ownership of the overall brand experience. About Tim Asimos, CPSM Head of Growth @ Client Savvy Tim Asimos is a catalyst for disruption in A/E/C marketing, providing keen insights on modern marketing and a unique perspective drawn from more than 20 years of experience both inside and outside the industry. As Head of Growth at Client Savvy, Tim leads the client feedback software company's growth strategies, overseeing business development, marketing, and communication. Tim's visionary perspectives are regularly showcased in industry publications, blogs, webinars, and podcasts. His inspiring keynotes and informative breakout sessions have become fixtures at conferences across the country. Tim is a longstanding SMPS member and a Certified Professional Services Marketer (CPSM). Links: Linkedin: https://www.linkedin.com/in/timasimos/ Website: https://clientsavvy.com/ Conference: https://clientexperience.org/

Today's guests are Dr Simon Jackson, from Davines and Hayley May from BLC CosmeticsDr. Simon Jackson, a highly respected natural product scientist and pharmacognosist known for his pioneering contributions to natural compound research. Dr. Jackson specializes in identifying and developing bioactive compounds from plants, marine life, and other natural sources for therapeutic applications. His work bridges traditional medicine with modern pharmaceutical science, exploring chemical compositions and biological activities that hold promise for treating conditions like cancer, infectious diseases, and metabolic disorders. With numerous publications and frequent conference invitations, Dr. Jackson is recognized for his innovative approaches and dedication to advancing natural product science.Hayley May, is a dynamic leader with over 15 years of experience in sales, business development, and team management in the beauty industry. As Head of Sales at BLC Cosmetics, Hayley focuses on expanding BLC's reach and strengthening its B2B and wholesale channels through strategic, results-driven approaches. Known for her mentorship and commitment to team success, she excels at building client relationships and creating innovative solutions that boost salon success and elevate market visibility.Here to discuss pharmacognosy and it's relevance in the skincare and wellness industry for BLC Cosmetics today we welcome Dr Simon Jackson and Hayley May.The ABIC Podcast is an independent podcast that operates with the support of our listeners (that's you!) So if you would like to support the show, we would very much appreciate that. Hit ‘subscribe' on Apple Podcasts or ‘follow' on Spotify, and leave a review if you're feeling especially generous and please follow us @aestheticbeautycouncil

This episode features three women from the newly formed International Expansion Committee — we hear how their careers were shaped, major differences in corporate culture abroad, and learn about all the exciting ways the OWA is going international!About the guests:Nancy Gries grew up in a small farming community in Wisconsin, and by the age of 17, was dreaming of exploring the world. With the encouragement of my supportive parents, she completed high school and joined a foreign exchange program in Brazil, inspiring her to continue studies in the UK, where she eventually began her career in optics in 1993—a career she's been passionate about ever since. In 2015, she took a leap of faith and founded her first brand, which eventually led to COTI Vision, a joint initiative with her business partner, Julie. Their breakthrough moment came in 2019 when they appeared on Dragon's Den (UK version of Shark Tank), introducing COTI Vision to the world, which was a whirlwind experience that gave them the visibility and momentum to transform their vision into a thriving lifestyle brand. Today, COTI Vision operates in both the UK and Italy, sourcing globally. Being a member of the Optical Women's Association since 2015 has given Nancy even more purpose to advocate for and celebrate women in every aspect of life and has fueled my passion for uplifting women and celebrating their stories.Erminia Monzo is a passionate professional with more than 12 years-experience in the optical industry, who has covered multiple roles across business planning, trade marketing, marketing and is now responsible for defining the global marketing strategy as well as the Markets Educational Strategy for Leonardo, EssilorLuxottica learning ecosystem. Erminia holds a MSc in International Management, from both Bocconi University, Italy, and the Indian Institute of Management of Ahmedabad, India. She officially joined the OWA in 2024 and is part of the International Expansion Committee.Agathe Zakarian is a French-German communications executive based in Paris.As Head of Corporate Communications at Thélios, she leads global communication strategies and corporate brand initiatives for the eyewear entity of LVMH. Before joining the eyewear industry, she built her expertise in the sporting goods and fashion sectors, shaping corporate narratives and brand positioning.Agathe holds a Master's degree from Sciences Po Paris. She has been a member of the Optical Women's Association since 2022 and actively contributes to its International Expansion Committee.Like this episode? Please subscribe and share!iTunes | Spotify | Overcast | iHeartRadio | AmazonConnect with the OWA:Website | LinkedIn | Instagram | Facebook

Feel trapped in patterns of self-sabotage, knowing you want to make positive shifts but finding yourself stuck in repetitive, destructive patterns? You're not alone. In this powerful conversation with revolutionary recovery expert TJ Woodward, discover how to break free from limiting patterns and access your authentic power through conscious recovery.About TJ WoodwardTJ Woodward is a bestselling author, inspirational speaker, and revolutionary recovery expert who has helped countless people through his simple yet powerful teachings. As Head of Conscious Leadership at Reconstruction Unlimited and a featured thought leader alongside Brené Brown and Dr. Gabor Maté, TJ brings a fresh perspective to personal transformation. His journey from addiction to awakening, and his subsequent ordination as an Agape minister by Dr. Michael Beckwith, uniquely positions him to guide others toward authentic freedom.Takeaways:Feeling stuck in self-sabotage is super common, but we can break free from those patterns by recognizing them and taking small steps toward change.The journey of healing is often about unlearning old beliefs and reconnecting with our authentic selves, which is much more liberating than it sounds.Curiosity is a powerful tool in transforming our negative patterns into positive experiences; ask yourself what's really going on beneath the surface.T.J. Woodward's work emphasizes that healing is about being present with the feelings without judgment, allowing space for our inner child to be heard and supported.ResourcesTJ's Instagram: @tjwoodward_Website: https://www.tjwoodward.comUnharmable Podcast

In this compelling episode of Robin's Nest, Dr. Robin Ganzert welcomes Dr. Robert Aruho, a leading conservationist and veterinarian dedicated to protecting one of the world's most endangered species—the mountain bongo. As Head of Conservancy, Veterinary Services, and the Mountain Bongo Program at the Mount Kenya Wildlife Conservancy, Dr. Aruho shares his passion for saving these magnificent antelopes, whose numbers have dwindled to fewer than 100 due to poaching and habitat loss.Dr. Aruho speaks to the critical role that accredited zoos play in repopulating endangered species, emphasizing that ethical, science-based conservation efforts are key to reversing the decline. His dedication to wildlife extends beyond bongos—he also works on giraffe conservation and translocation efforts to ensure their survival.Throughout the conversation, Dr. Aruho' s deep love for his work shines through, as he describes it as “all joy because you do what you love.” He also shares a touching personal motivation—his lifelong promise to his mother to protect the animals.Tune in for this inspiring discussion on the frontlines of conservation and the fight to save species from extinction.

As the geopolitical landscape continues to shift dramatically, risk management practices need to evolve as well. Ted Datta knows this all too well. As Head of Financial Crime Practice at Moody's Analytics, he's focused on using data to unravel layers of ownership and help spot sanctions evasion, discover human rights risks, combat money laundering, and strengthen compliance practices overall. In this episode, Ted takes us through some of Moody's data tools, including their comprehensive shell company indicator, and the seven indicators that drive it. He also shares what businesses need to do to up their anti-financial crime game in these very rapidly changing times.About the Show:BCG on Compliance is a podcast from Boston Consulting Group that explores today's most pressing criminal trends and how compliance experts are adapting to counter those threats.As financial crimes become increasingly sophisticated, compliance can no longer be just a checkbox. It's emerged as a transformative force in every industry, reshaping practices in ethics, risk management, money laundering and cyber security. On BCG on Compliance, we dive deep into the extraordinary minds that are driving that change.Hosted by Hanjo Seibert, a leading expert in compliance, anti-financial crime and fraud, BCG on Compliance features interviews with heavy-hitters propelling compliance to the forefront of the industry. From crime prevention gurus to ethics champions, we'll ask provocative questions and bring you rich insights from the global players shaping the future of compliance, all in a dynamic and compact 20-minute episode.Whether you're a seasoned pro or new to the field, BCG on Compliance is your quick, comprehensive guide. Join us as we explore the profound ways compliance is altering industries around the globe. And connect with us at bcgoncompliance@bcg.comNew episodes are released every other week. Listen wherever you get your podcasts. Episode Links:Moody's WebsiteTed Datta LinkedInHanjo Seibert LinkedInBCG LinkedInBCG website

Corey Quinn welcomes Adam Zimman back to Screaming in the Cloud for a sponsored episode featuring Heroku by Salesforce. As Head of Product Marketing, Adam discusses after years of stagnation following its Salesforce acquisition. Recent investments and a dedicated team signal a renewed focus on developer experience. The duo explores Heroku's impact on modern app development, its role in popularizing the 12-Factor App model, and the decision to retire its free tier. Adam highlights key updates, including Kubernetes replatforming, .NET support, and AI tools for managed inference and agents. He also teases his upcoming book, Progressive Delivery, set for release next year.Show Highlights(0:00) Intro(1:01) Heroku sponsor read(1:39) How Heroku became resurgent(5:46) Heroku's legacy(9:53) Adam's thoughts on people's response to the free tier going away(10:55) Heroku's target customer(s)(13:51) Heroku sponsor read(14:19) How Heroku saves organizations money and developed over time(20:08) Heroku's re:Invent announcements(24:53) How modern-day developers have reacted to Heroku's resurgence(27:47) Where people can learn more about Heroku About Adam ZimmanAdam Zimman is Technologist and Author currently serving as the Head of Product Marketing at Heroku by SalesForce. Previously, he was a Venture Capital Advisor providing guidance on leadership, platform architecture, product marketing, and GTM strategy. He has over 20 years of experience working in a variety of roles from software engineering to technical sales. He has worked in both enterprise and consumer companies such as VMware, EMC, GitHub, and LaunchDarkly.Adam is driven by a passion for inclusive leadership and solving problems with technology. He is a co-author of Progressive Delivery: Build the right thing, for the right people, at the right time. His perspective has been shaped by a degree (AB) from Bowdoin College with a dual-focus in  Physics and Visual Art, an ongoing adventure as a husband and father, and a childhood career as a fire juggler.LinksHeroku's website: https://www.heroku.com/Adam's Bluesky: https://bsky.app/profile/azimman.bsky.socialAdam's Mastodon: https://hachyderm.io/@azAdam's LinkedIn: https://www.linkedin.com/in/adamzimman/Personal site: https://progressivedelivery.com/SponsorHeroku: http://heroku.com/

As Head of Innovation and Creativity at Disney, Duncan and his team helped Imagineering, Lucasfilm, Marvel, Pixar, and Disney Parks to innovate, creating magical new storylines and experiences. He now brings his extensive Disney expertise to audiences around the world using a unique approach to Design Thinking, helping people capture unlikely connections, leading to fresh thinking and disruptive ideas. In this interview, we talk about the nature of creativity and innovation, common barriers to creativity and strategies to overcome them, the importance of playfulness and humor in stimulating creative thinking, practical tips for boosting creativity, and more. Want more? Steal my first book, INK BY THE BARREL - SECRETS FROM PROLIFIC WRITERS right now for free. Simply head over to www.brockswinson.com to get your free digital download and audiobook. If you find value in the book, please share it with a friend as we're giving away 100,000 copies this year. It's based on over 400 interviews here at Creative Principles. Enjoy! If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts? It only takes about 60 seconds and it really helps convince some of the hard-to-get guests to sit down and have a chat (simply scroll to the bottom of your iTunes Podcast app and click “Write Review"). Enjoy the show!

What if your customers are staying silent after a bad experience - or even a good one for that matter? If you're waiting for feedback to drive improvement, the silence might already be costing you more than you think. Today we're exploring the future of customer feedback with Isabelle Zdatny, Head of Thought Leadership at the XM Institute at Qualtrics. We'll dive into the findings from Qualtrics' 2025 Consumer Trends Report, the challenges of the “feedback recession,” and the role technology could play in shaping the future of customer insights. As Head of Thought Leadership with Qualtrics XM Institute, Isabelle helps Experience Management (XM) professionals make sense of the complex, evolving XM landscape so they can do their jobs with more confidence and success. She produces industry-leading content on XM trends and best practices, develops and delivers training, advises organizations on the design and execution of their CX and EX programs, and speaks on key XM topics and trends. RESOURCES Qualtrics: https://www.qualtrics.com Qualtrics 2025 Global Consumer Trends Report: https://www.qualtrics.com/ebooks-guides/customer-experience-trends/ XM Institute: https://www.xminstitute.com/ Wix Studio is the ultimate web platform for creative, fast-paced teams at agencies and enterprises—with smart design tools, flexible dev capabilities, full-stack business solutions, multi-site management, advanced AI and fully managed infrastructure. https://www.wix.com/studio Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company