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This episode of Business Buying Strategies features Neville Wright, an accomplished entrepreneur who shares his journey from starting as a window cleaner to selling his business, Kiddicare, for 70 million pounds cash. Neville discusses the motivations behind his entrepreneurial spirit, influenced by his father's regrets and his own early experiences struggling with job security and poverty. He narrates how he and his wife turned a small window cleaning endeavor into a venture selling baby products, eventually growing it into a substantial business. Despite facing a severe recession and nearly losing everything, Neville's determination led him to revamp his business model, invest in online sales, and ultimately attract a sale offer from Morrisons. His story highlights the importance of perseverance, innovation, and the strategic growth of a business from humble beginnings to a multimillion-pound enterprise. 01:55 Neville Wright's Journey: From Humble Beginnings to Business Success 02:54 The Leap to Self-Employment: Window Cleaning and Beyond 09:57 Expanding into Retail: The Birth of Rainbow Warehouse 11:43 Scaling Up: Property Ventures and Kiddie Care Growth 18:12 Navigating Challenges: Recession and Recovery 21:48 The Big Sale: Turning Kiddie Care into a Multi-Million Pound Deal 24:01 Lessons Learned and the Path Forward ** Looking for a great acquisition lawyer in the UK? Use mine! ** If you are looking for a lawyer in the UK to help you get the deal over the line, then use my own lawyer, John Andrews. You can phone his office at (0345) 2412494 or email him at johnandrews.deallawyer@jmw.co.uk. Ready to get started? Here's how you can start your business buying journey… Download our free Business Buying Toolkit https://dealmakers.co.uk/business-buying-toolkit Join our Business Acquisition FastTrack programme https://www.dealmakers.co.uk/fast Already bought a business? if you've already bought a business, you should be part of my Inner Circle group where we discuss raising capital, integration management, and exiting. Email Maria on hello@thedealmakersacademy.com for more information.
Neville Wright has built successful businesses in property maintenance, retail, and buying/selling ventures, including the £70 million sale of Kiddicare. Neville joins Steven to share the story of selling his business and offers valuable advice on entrepreneurship, scaling a business, and navigating through challenging times. Key Takeaways How Neville Wright sold his company for £70 million The process of scaling and selling with insights into Kitticare's sale, the challenges he faced, and the decisions he made Why he chose to sell to Morrison's Recession challenges, perseverance, financial resilience The power of Advice: how he overcame dyslexia and ADHD and made them his strengths using continuous improvement BEST MOMENTS Neville's £70 million company sale How to navigate a recession Overcoming challenges VALUABLE RESOURCES The Steven Sulley Study Neville Wright's Website https://nevillewright.com/ ABOUT THE HOST The Steven Sulley Study is my take on success. My view is you should have multiple focuses to be a well-rounded individual. Success shouldn't be just one thing like money, for example, it should also consist of a healthy fit lifestyle and thriving relationships. As a person who has made a success in life and also made huge cock-ups I feel I can offer suggestions and tips on how to become successful or at least start your pursuit. My ‘Study' has taken resources from reading and education plus being around, my perception of successful people, and I know a lot of successful people from all walks of life. My ‘Study' coming from my experiences in business, investing, sales (my core background), training, boxing and education has enabled me to become well rounded and successful and I will help you in these key areas too. CONTACT METHOD Instagram
Neville Wright is a well-known successful entrepreneur, property investor and author. He is best known for owning Kiddicare, which was the biggest independent nursery retail shop in the country, which he sold in 2011 to Morrisons for £70 million. During the 80s and 90s, he was one of the largest residential Landlords in Peterborough and throughout his 47-year business career, he has navigated through a number of recessions and downturns. In this episode Neville Shares: His story of how he went from 37p to £100million His struggle growing up with dyslexia and ADHD and how they later helped him grow his businesses What he believes is the biggest thing that holds most people back from becoming successful in business What he wishes someone had told him at the start of his entrepreneurial journey Enjoy! *************** GET IN CONTACT. Email- raj@propertyinvesting2-0.com Linkedin: https://www.linkedin.com/in/raj-chengadu-11381b69/ Now on Instagram: https://www.instagram.com/propertyinvesting2.0/?hl=en Guest: https://www.facebook.com/NevilleWrightNW/ The Book: The Answer is Yes- Now What is The Question? ps://www.amazon.co.uk/Answer-Yes-Now-What-Question/dp/1784563366/ *Disclaimer* As always, the content in this episode is for informational and entertainment purposes only and are the views of the host and guests. This information is NOT financial advice. Please speak to a professional advisor and do your own due diligence when looking to invest in property and business.
Millionaire Mastermind Special Do you want to build wealth? Learn from the millionaire mentors! This week we have Neville Wright & Mike Greene. Neville Wright is the founder of Kiddicare (sold for £70m) & has invested over £100m into businesses. Mike Greene is a serial entrepreneur, mentor, investor, TV feature and former politician with an incredible story, starting work at 7 years of age and going on to build multi million pound wealth. It's one thing to run a business, but many forget that in life you need to build wealth. The question is HOW?… Find the answers from people who have already done it. Click here for information on the Millionaire Mastermind Events: https://tinyurl.com/millionaremastermind Instagram - https://www.instagram.com/trademastermind TikTok - https://vm.tiktok.com/ZM8KLs5q4/ Facebook Community - https://www.facebook.com/groups/tradecoaching/ Twitter - https://twitter.com/TradeCoaching LinkedIn - https://linkedin.com/trademastermind
Episode 133 - Turning 37p Into Over £100 Million with Neville Wright Make It Happen with Will Polston is a weekly podcast that consists of a combination of episodes with Mindset Strategist Will Polston and episodes with Will's guests from around the world providing you with insights on how you can transform your excuses into results to benefit yourself, your family, your friends, your community, society, humanity and the universe, what he calls - The Ripple Effect. Neville Wright is the co-founder of Kiddicare, a business mentor, investor, property developer, motivational speaker and author of the incredible book 'The Answer Is Yes. Now, What Is The Question' - the inspirational story of how he turned 37 pence into an empire worth over £100,000,000! In this episode, Will has Neville as his guest and they talk about: The mindset that got him to where he is now The importance of good work ethic in being successful How he got over his fear of having no money To find out more about Neville, click here. Join the free Make It Happen Community Facebook group by clicking here. Take the 5-Minute Quiz that Reveals What's Preventing You from Living a Purposeful, Inspired and Energised Life You Love by clicking here.
Wildly successful Entrepreneur (selling Kiddicare for an impressive £70 Million), Mentor, Author & Public Speaker, Neville Wright joins Kurt and Di in this hilarious episode of Back 2 Business. Neville shares his story about how he went from being ‘unemployable', to being self-employed and co-founding one of the UK's largest children's retailers Kiddicare, along with his wife Maraliyn as well as creating multiple streams of income. Together, they discuss the perks of being self-employed, why you should always trust your gut and the benefits of being mentored. KEY TAKEAWAYS When you go self-employed you are able to do the work which you are trained for and are able to get other staff members to do the work which you cannot do. If you have a vision you are able to make it come true by having all the competencies that you need for that vision. The grit for success comes from your vision, hopes, dreams and determination. Listen to your gut more and try not to listen to the opinions of others who are not experts within your niche. If somebody who has mastered the niche, gives you advice then take it as they may have made mistakes which they don't want you to make too. You have to speculate, to accumulate. When you speculate, you speculate with everything you have in your life. Start to review the way you treat people, what you do for people and the way you do business. Stand still, and look around. What is there around you that could be a potential business opportunity? With the right attitude you can achieve anything. You may have challenges but you can achieve greatness when you put your mind to it. Do not let other people brainwash you. Brainwash yourself with the thoughts, goals and aspirations that you want and have. BEST MOMENTS “I was competing against me, to tell me that I wasn't a stupid person.” “ I should have listened to my gut feeling a lot more.” “Stand still and look around you.” “This is the only job I have got today, So I might as well make it the best job I have got today.” ABOUT THE GUEST “ When I was 24 years old I retired from mainstream employment to become self-employed, maybe because I thought that I was unemployable, as after having 17 jobs it was clear to me that I needed to focus all of my energy into my own life and business.I developed a property maintenance business, expanding into retail, alongside incorporating buying and selling businesses. Spinning plates in each of the businesses to keep them going was very intense and educational, juggling finances became an art which I thrived on. Just how can anyone in our society retire at the age of 24 having no money and no education? I say, ‘it's easy for some, all you need is to be in your element so when you find that you are in your element you will never have to work another day in your life.' I have gone through recessions since the big one in1974, there were some very scary times and indeed more scary moments than anyone could imagine, however, all these life experiences have put me in a position to advise people. Throughout my 47-year career in business, property investment, retail and building have been at the core of my success, but most people recognise me, and my wife Marilyn, for the sale of Kiddicare, a baby nursery retailer which we started in 1977 and sold for £70 million in cash to Morrisons supermarket in 2011. A record price for one independent shop in the depths of a recession.What many people will not know is I had previously sold three nursery businesses, dating back over the last 36 years, plus a variety of other businesses including hairdressing salons, restaurants, a large house-building business and a technology company.” Website : https://nevillewright.com/lifeline-neville-wright/ LinkedIn: https://uk.linkedin.com/in/nevillewrightmentor Purchase Neville's Book : https://www.amazon.co.uk/Neville-Wright/e/B0034P9BRQ%3Fref=dbs_a_mng_rwt_scns_share Twitter:@NevilleWrightNW ABOUT THE HOSTS Kurt Wilson - Entrepreneur, Internet Veteran and Property Investor with multiple 7 figure businesses and property investments in the UK, GI, LT, BY and GR. CEO and founder of Advansys (www.advansys.com) a global eCommerce, web development and online marketing agency headquartered in the UK. Di Forster - Entrepreneur, Property Investor and Mum with exceptional grit. Expert in all areas of Online Sales and Marketing (SEO, PPC and Conversion). Quit corporate life and now enjoys working with and helping others grow and scale their businesses. CONTACT INFO INSTAGRAM.COM/KURTWILSON.UK INSTAGRAM.COM/DIFORSTER.UK WWW.ADVANSYS.COM KURT@ADVANSYS.CO.UK DIANE@ADVANSYS.CO.UK See omnystudio.com/listener for privacy information.
Hello this is Jonathan Jay - and welcome to episode 140 of the Business Buying Strategies podcast. This week, we return to the very first episode of the podcast, where I met up with Neville Wright, the founder of Kiddicare, a children's and nursery retailer, which he sold to Morrissons in 2011 for £70m. Before it was acquired, Kiddicare was the largest privately owned online retailer of its kind - So I was keen to find out from Neville how the deal came about. Follow or connect with Jonathan on LinkedIn https://bit.ly/2S3Xzxw Watch our YouTube Channel The Dealmaker's Academy https://bit.ly/3b86OFI
This week, Ellie talks to the amazing Neville Wright – author, entrepreneur, property investor and founder of Kiddicare – about the ways in which he has found success, how he overcame personal limitations in order to succeed, and the importance of developing a positive mindset! Neville's is a story that began with overcoming personal limitations, and in this episode, he talks about how he fought against society's expectations of him in order to reach the heights of business and success. KEY TAKEAWAYS Very often, those with limitations, such as dyslexia, are seen as broken or inferior. Teachers who call children “stupid” often find that their opinions are endorsed by other children, and so perpetuates the cycle of inferiority. Those who are held down in any way often have the advantage of wanting to prove negative opinions wrong. They fight harder! Success is a matter of mindset. If we truly want something, we can always achieve it through positive reinforcement and the will to succeed. There's no substitute for finding yourself a partner who shares your values, your beliefs, and your drive to succeed. BEST MOMENTS 'I proved through the seventeen jobs I had that I wasn't lazy' ‘You choose what you want, who you do it with, and you go from there!' ‘We worked as one person' ‘Lessons really are priceless' VALUABLE RESOURCES On A Mission - https://omny.fm/shows/on-a-mission Neville Wright LinkedIn -https://www.linkedin.com/in/nevillewrightmentor/?originalSubdomain=uk Neville Wright - https://nevillewright.com ABOUT THE HOST The On A Mission Podcast brings you Ellie Mckay's no holds barred chats with some of the UK's top business leaders, entrepreneurs, celebrities, athletes, top thought leaders, influencers and mindset experts. On a Mission is for unconventional thinkers that want to challenge the status quo. For all those people on a mission to live their best lives and take control of their own destiny. Ellie is a straight-talking, successful property entrepreneur who passionately believes that everyone has the power within themselves to transform their lives no matter what their situation. As a mumpreneur with 3 young children and multiple businesses, Ellie likes to keep it real with her no-bs insights and share the things that have helped her achieve the level of success she has enjoyed to date. CONTACT METHODS: Linkedin: Linkedin.com/in/ellie-mckay/ Facebook: Facebook.com/ellie.mckay.3150 Instagram: Instagram.com/ellie_mckay_official YouTube: https://www.youtube.com/channel/UCTIA0t0Xcm2Fz3kOzX3XaBA?sub_confirmation=1 Clubhouse: @ellie83 See omnystudio.com/listener for privacy information.
Natalie is with Neville Wright who with his wife built the hugely successful business ‘Kiddicare. Neville shares his business journey and what it takes to start a business and turn it into a success with great advice on taking responsibility for yourself and what you want, setting goals and being in it to win it. There have been challenges along the way but Neville has a great mindset, ethos and self-belief all attributes that are key for the successful entrepreneur. KEY TAKEAWAYS You have to be in it to win it If you build your reputation people will come to you and there are always opportunities. If you are earning nothing then any opportunity to earn something is good. There is a tipping point in everyone’s life and I realised that if I gave responsibility for my shelter, food and my income to someone else I was dependant on them. You should set goals across all areas of your life. Goals are the key to having direction and moving forward to achieve what you want in your life. Most people go through their lives and do not unlock what they are capable of but everyone has the potential. You have to have a strong belief in yourself and understand that it Is you who has to take action and move forward. You need to learn everything you can from those around you and educate yourself. It’s important to learn to laugh at yourself. BEST MOMENTS ‘Most people do not unlock the full potential of their lives’ ‘There is a point where everyone realises that it can only get better’ ‘You keep on moving up and getting better deals’ VALUABLE RESOURCES Confidence Mastery Podcast ABOUT THE HOST Natalie is the Confident Entrepreneur, helping others be confident and successful in health, wealth & happiness with kick-ass coaching at Gold Star Life. She’s a Property Developer, has a Serviced Accommodation business which she runs alongside her business partner and Mum, Paula Bailey and they want to help combat loneliness with the Better Together message – helping others to come together to increase their confidence, network and life. Natalie lives in Mallorca and travels back to the UK regularly to speak at events, host her Gold Star Elite Mastermind and visit property projects. With a background in Personal Training, health and fitness are high on the agenda, with wealth creation and happiness going hand in hand to create a confident and successful life. CONTACT METHOD www.goldstar.life Facebook https://www.facebook.com/NatalieArabellaBaileyGoldStar/ Facebook group: https://www.facebook.com/groups/GoldStarLife/ LinkedIn https://www.linkedin.com/in/nataliegoldstarbep/ Instagram https://www.instagram.com/nataliearabellabailey See omnystudio.com/listener for privacy information.
Jay welcomes back author, mentor and entrepreneur, Neville Wright to the podcast to discuss what the current economic situation means for those of you wanting to start, grow and scale your own business. Discover what it takes to capitalise on new business opportunities, what it means to learn something new each and every day and what it means to be an entrepreneur today. KEY TAKEAWAYS The doom and gloom of the current economic situation will continue for the near future, however, it will push those of you who are on the fence or concerned about starting a business to go ahead and start your business or grasp that opportunity you’ve been waiting to take. If you do not start a business now it’s something you may regret. If the economy recovers in the next couple of years you may not have the same opportunity again. With many people being made unemployed it’s a fantastic situation for business owners to find new employees with skills and qualifications to bring into their business. Business owners that want to improve and increase their business need to accept the reality of the current situation and take your luck as it comes. Now is a great time to start your own business and capitalise on current opportunities in the marketplace. Can you utilise a ‘secret salesperson’ in your business? A secret salesperson is utilising a feeling, emotion or niche audience or even fear to help market, promote and sell your business to the customer and market your brand. In Kiddicare the secret salesperson was the pregnant mother. As an entrepreneur, you need to be ‘in it to win it’ and prepared to grasp opportunities when they present themselves. Wherever you are there is someone running the same business as you but some of them are thriving and some of them are just surviving, which business are you? BEST MOMENTS “There are no benefits to the benefits system in the long run” “With businesses, you’re always learning” “Once you taste your own freedom of being your own boss I don’t think you’ll ever go and work for someone ever again” “Businesses in today economic situation has to adapt and change with new rules and remote working.” VALUABLE RESOURCES Sign up to the Transform My Life Online course: https://beautifulminds.com.au/transform-my-life-online-course/ Join The Disruptive Movement: https://www.disruptivedare.com/ Read As A Man Thinketh by James Allen. Order it on Amazon: https://www.amazon.com/As-Man-Thinketh-Complete-Original/dp/1523643536 Subscribe to The Business Mentor Podcast, the #1 iTunes Business Podcast in the UK! http://businessmentorpodcast.com/ ABOUT THE HOST Jay Dhillon is a serial entrepreneur, investor, and philanthropist based in the UK with a proven track record of growing businesses from start-up to success- and helping others do the same. From humble beginnings, Jay grew his first business from 0 to 500 employees and three locations, racking up sales of over £30 million – all with no investment other than a slight amount of savings. The business went on to acquire major clients such as Landrover, Jaguar, Toyota, and New Look, to name a few. Its immense success inevitably brought about outside interest, and at the age of 33, Jay eventually sold the company to a London investment firm in Doyen Resources. Today, Jay owns several businesses in different sectors and helps entrepreneurs achieve success. A calling to give back and help others led to Jay being chosen for the highly coveted role as a Prince’s Trust mentor, where his achievements were marked by a personal invitation to Buckingham Palace to meet Prince Charles. After helping several young entrepreneurs to succeed as a mentor for the Trust, Jay’s burning desire to bring his wisdom and knowledge to a wider audience ultimately triggered the concept of The Business Mentor Podcast. Jay feels that anyone can achieve success in business with the right advice and mentoring and is now sharing his knowledge with his growing audience via his podcast. In the UK alone 95% of businesses fail within the first five years and Jay aims to reduce that number. Backed with the hard-earned knowledge and experience from his time in business, The Business Mentor Podcast will share Jay’s personal business lessons as well those of other successful entrepreneur guests who share their wisdom and secrets on the show. CONTACT METHOD https://www.jay-dhillon.com/ https://uk.linkedin.com/in/jaydhillon https://www.instagram.com/jaydhillonuk/ https://www.facebook.com/JaydhillonUK/ http://Jay@jay-dhillon.com ABOUT THE GUEST Neville Wright is an multimillionaire entrepreneur, author, mentor and public speaker and has built a number of successful businesses, despite leaving school at 15 with no qualifications. Neville developed a property maintenance business, expanding into retail, alongside incorporating buying and selling businesses. Most people recognise Neville for the sale of Kiddicare, a baby nursery retailer which we started in 1977 and sold for £70 million pounds in cash to Morrisons supermarket in 2011. A record price for one independent shop in the depths of a recession. What many people will not know is Neville had previously sold three nursery businesses, dating back over the last 36 years, plus a variety of other businesses including hairdressing salons, restaurants, a large house-building business and a technology company. See omnystudio.com/listener for privacy information.
In this episode, Jeannette speaks with Neville Wright, the co-founder of Kiddicare, business mentor, investor, property developer, author, and motivational speaker. During the podcast, Jeannette and Neville discuss his journey to success and what he learned along the way. They specifically talk about how Neville turned his dyslexia and ADHD into an advantage and used it to work in a way that enabled him to create multiple successful businesses. Neville explains the need to identify what you are good at and excel at that. Then help the members of your team to do the same to get the best out of them. He also talks about why being prepared to take a risk is an essential part of being a successful entrepreneur. KEY TAKEAWAYS Neville´s dyslexia and ADHD shut down mainstream paths, which pushed him to work on the fringes, where he found huge success. Find something that you are good at, in your element and at your happiest and do that. You need to chase your dreams, not money, then the money will come anyway A lot of people are afraid of hiring people - don´t be. It’s the most effective way to cover your skill gaps and grow fast. Explore each staff members interests and skillset, then use what you discover to move them into roles they will enjoy and excel at. You have to have the right people if you want to expand Neville promised himself he’d be paying a £1 million tax every year and ended up paying £50 million over the years! When you haven’t got anything, you’ve got nothing to lose and everything to gain. If you’re too comfortable you won’t go over the mountain and take a chance. If you focus too much on what you may lose, rather than on what you could gain, you will never take a risk and move forward. You only have one go at it, don’t be afraid. Do not disappoint the customer. Be clear on what you want, do it your way. World record, selling Kiddicare to Morrisons for £70 million, but this was a side line not the main thing! There are stepping stones in your business where you have to make the hard decisions Everything is in your mind and in your control Sometimes you have to go backwards to go forwards, just make sure you’re climbing up the right mountain BEST MOMENTS ‘I think ADHD drove me because I can´t sit still, and want to be onto the next thing.’ ‘If you don't do what the customer wants, you will lose. ´ ´Why not push the boundaries, and see what you can do?.’ VALUABLE RESOURCES Brave, Bold, Brilliant podcast series The Answer is Yes - Now What is the Question? ABOUT THE GUEST Neville Wright In school Neville Wright had been brainwashed not to succeed. Life’s not fair. If only he could get the deals like others get. He told himself he would start his business when the economy gets better. The weather is so bad he couldn’t start now. Only one of him with 100 excuses, feel familiar. 24 years of excuses had to stop. 26th September 1974 was the day Neville stopped making excuses for having just pennies in his pocket and nothing in his bank, with no skills and no hope of getting another job. Having said that Neville really didn’t want another job as he had had 17 of them. That day literally changed his outlook on life. His lethargy turned to energy. He realised that his attitude had already determined his aptitude up to that point. Then the real person that had been hiding inside of him for the last 24 years woke up to give him the drive, the determination, the focus and the ability to go from nothing to making far in excess of £100 million. Neville Wright is the co-founder of Kiddicare. A business that he and his wife, Marilyn sold to Morrisons for £70 million. This was during a deep recession, so the price secured was a record-beating one. Since then he has worked and succeeded in many different business fields. Building and selling several nursery businesses, hairdressing salons, restaurants and a house building firm and a technology business. Today, he is also a business mentor, investor, property developer, and motivational speaker. As well as the author of the highly rated book - The Answer is Yes - Now What is the Question? CONTACT METHODS FOR GUEST Contact LinkedIn Facebook Twitter YouTube ABOUT THE HOST Jeannette Linfoot is a highly regarded senior executive, property investor, board advisor and business mentor with over 25 years of global professional business experience across the travel, leisure, hospitality, and property sectors. Having bought, ran, and sold businesses all over the world, Jeannette now has a portfolio of her own businesses and also advises and mentors other business leaders to drive forward their strategies as well as their own personal development. Jeannette is a down to earth leader, a passionate champion for diversity & inclusion and a huge advocate of nurturing talent so every person can unleash their full potential and live their dreams. CONTACT METHOD https://www.jeannettelinfootassociates.com/ YOUTUBE LinkedIn Facebook Instagram See omnystudio.com/listener for privacy information.
Hello this is Jonathan Jay - and welcome to episode 98 of the Business Buying Strategies podcast. This week I met up online with Neville Wright, who you may remember from an early episode of the podcast is the founder of Kiddicare - a nursery and children's retailer that he sold to Morrisons in 2011, in a multi-million pound deal. These days Neville has a broad portfolio of businesses, in a range of sectors, so I started by asking him how lockdown had affected them. Follow or connect with Jonathan on LinkedIn https://bit.ly/2S3Xzxw Watch our YouTube Channel The Dealmaker's Academy https://bit.ly/3b86OFI
Commercial Property Finance - Products, Structure and Strategy
Please note: with the market changing so quickly due to the current Covid-19 Pandemic, the content could be out of date at the time of listening. The Property Finance Guy Michael Primrose in conversation with Neville Wright, founder of Kiddicare and owner of a £50 million property portfolio. Email - michael@thepropertyfinanceguy.co.uk Telephone - 01775 713777 www.facebook.com/thepropertyfinancecollective www.thepropertyfinanceguy.co.uk Please email me any questions, that you may have, and I will endeavour to answer them on the next podcast. Please also let me know if there is anyone that you would like me to interview, or if you would like to be interviewed yourself on the podcast. These podcasts are not to be used in place of financial advice. You must take independent financial advice from a qualified independent financial advisor. These podcasts are for information purposes only
Our Sponsor DEAL - Get Surfshark VPN at https://surfshark.deals/BMPodcast Enter promo code BMPodcast for 83% off and one extra month free! In the brand New Studio for the 'Business Mentor Podcast' Jay talks once again to Neville Wright, self-made millionaire, mentor and motivational speaker, about his story to date. Much has happened in the past year, including the sale of his business. Neville joins Jay today for a wise, warm and witty conversation about the highs and lows in his recent business dealings, and the wisdom he’s gained along the way, all delivered in Neville’s uniquely appealing style. KEY TAKEAWAYS Opportunities come in all shapes and sizes. You need to remember to keep your eyes open and look for them whenever you can. Security doesn’t come from merely owning a property, or having money. Security is a state of mind. It’s the feeling of safety that you achieve through believing in yourself and what you can do. Don’t ever take advantage of people. It should always be a win-win situation for both of you. We’re all trying to do the best we can. One of the most common mistakes people make when their business is doing well, is that they fail to look to the future to see how they will fare. In the blink of an eye, your business model can be replaced or obsolete, so judge each offer well, and make sure your future is secure. Neville was shown the folly of regret by his own father, whose business ventures resulted in remorse, when he turned down many lucrative offers in favour of treading the same, familiar path. Life could well have been very different if he had taken the opportunities as they’d arisen. Burn your bridges - Having a trade to “fall back on” isn’t a good thing. If anything, it stops you from taking too many chances. Putting yourself out there completely forces you to think creatively. Patience and humility are most definitely the virtues that saw Neville and Kiddicare thrive. Doors were slammed in their face at the outset, but by remaining polite, professional and tenacious, they achieved their greatest success. Each day of your business’s operation is an opportunity for change. If it doesn’t change, even in an incremental way, from one day to the next, then you’re stagnating. Your core values must always remain at the heart of your business. In Neville’s case, the main tenet was to always ensure that he and his wife were working together. When this value was threatened, he drew back. Neville has used his dyslexia as a tool to drive him forward. When people put you down, it can be used as a positive, as it forces you to be more creative in terms of equalling your playing field BEST MOMENTS ’I like to keep it real’ ‘Use every minute of the day’ ’Together we were stronger’ ’I will never say “I should have”' ‘You emulate the people you admire’ ‘You have to innovate' ‘We stood out because we cared’ VALUABLE RESOURCES https://www.jay-dhillon.com The Business Mentor Podcast To get 83% off at Surfshark go to www.surfsharkc.om/deals/bmppodcast and use promo code BMPODCAST Neville Wright - www.nevillewright.com Neville Wright Facebook - https://www.facebook.com/NevilleWrightNW/ Neville Wright Twitter - https://twitter.com/NevilleWrightNW Neville Wright LinkedIn - https://www.linkedin.com/in/nevillewrightmentor/ Neville Wright YouTube - https://www.youtube.com/channel/UC5Co_8seEmBUKxDdrF4uTkA The Answer Is Yes. Now, What Is The Question - By Neville Wright - https://www.amazon.co.uk/Answer-Yes-Now-What-Question/dp/1784563366/ ABOUT THE HOST Jay Dhillon is a serial entrepreneur, investor and philanthropist based in the UK with a proven track record of growing businesses from start-up to success- and helping others do the same. From humble beginnings, Jay grew his first business from 0-500 employees and three locations, racking up sales of over £30 million – all without any investment other than a small amount of savings. The business went on to acquire major clients such as Landrover, Jaguar, Toyota and New Look, to name a few. Its huge success inevitably brought about outside interest, and at the age of 33, Jay eventually sold the company to a London investment firm in Doyen Resources. Today, Jay owns several businesses in different sectors and helps entrepreneurs achieve success. A calling to give back and help others led to Jay being chosen for the highly-coveted role as a Prince’s Trust mentor, where his achievements were marked by a personal invitation to Buckingham Palace to meet Prince Charles. After helping several young entrepreneurs to success as a mentor for the Trust, Jay’s burning desire to bring his wisdom and knowledge to a wider audience ultimately triggered the concept of The Business Mentor Podcast. Jay feels that anyone can achieve success in business with the right advice and mentoring and is now sharing his knowledge with his growing audience via his podcast. In the UK alone, 95% of business fail within the first five years, and Jay’s aim is to reduce that number. Backed with the hard-earned knowledge and experience from his time in business, The Business Mentor Podcast will share Jay’s personal business lessons as well those of other successful entrepreneur guests who share their wisdom and secrets on the show. CONTACT METHOD https://www.jay-dhillon.com/ https://uk.linkedin.com/in/jaydhillon https://www.instagram.com/jaydhillonuk/ https://www.facebook.com/JaydhillonUK/ Jay@jay-dhillon.com
‘Normal doesn’t actually exist we are all normal in lots of different ways ‘ In this episode, Kate is in conversation with Neville Wright, who built ‘Kiddicare’, into the largest independent baby shop in the UK and is currently writing his second book ‘The Fleas that Jumped Higher’ Neville reflects on his experiences both as an employer responsible for staff and customers and as a child within an education system that viewed him as outside of ‘normal’ This podcast highlights the many different ways we are all normal and the importance of empathy and understanding between us all in the many interactions we experience throughout our lives. KEY TAKEAWAYS It's important that staff in retail situations understand that aggressive outbursts from customers are not personal. An outburst is usually a sign of a problem and its vital that staff are able to recognise this. Training staff to deal with difficult situations and having a buddy system are successful strategies in the retail environment. Retail shops selling baby products can experience women who are suffering from post-natal depression and feeling over whelmed with a new baby. Emotions and feelings are heightened and magnified by post-natal depression it’s an important emotional distress issue for many women. It’s important to de-stigmatise things and being in a retail environment where the staff are trained can be hugely supportive. There is a strong argument for building people up both mentally and emotionally to be able to successfully stand up to the pressure of the typical working day. With a small amount of training, it is possible to make individuals much stronger and resilient. There are many people who have skills but struggle with some of the formal aspects of education. Normal doesn’t actually exist as we are all normal in lots of different ways. The self-esteem mindset can be quite entrenched until you understand it is not and helping an individual to understand this can be life altering. As an employer recognising what people are good at and channelling it leads to a more settled and successful work force. BEST MOMENTS ‘It was only when I left school that I started to learn’ ‘When you realise that someone is on the edge of tipping over you have to do something’ ‘People who have come back years later and apologised for their aggressive outbursts’ ‘It affects all the staff when one person is upset, it affects everyone for the whole day’ ‘We started to train our staff to recognise if they were in the firing line it wasn’t personal’ VALUABLE RESOURCES The Mental Health Revolution Podcast The Answer is Yes - Now What is the Question? book by Neville Wright Kate Ashley-Norman is creator of Positive Mind Management, the host of The Mental Health Revolution podcast, and a passionate speaker and trainer about our emotional wellbeing. She is seeking to change the nature and tone of the conversation around mental health for business owners, their workplaces and ultimately in their personal lives. Kate has spent the last 25+ years running her own businesses, initially working running a six figure PR consultancy agency, then building a multi-million pound international property portfolio. Latterly she has dedicated her time to studying emotional mastery and positive psychology, while bringing up four children, and has used her experience and knowledge to create the Positive Mind Management programme specifically for entrepreneurs and small businesses. The knowledge Kate has collated will help you to not only better understand your emotions, it will help you both improve it, and supercharge it during those more challenging times when emotional wellbeing can be compromised. Fear, procrastination, overwhelm, powerlessness, self worth – empire building is a hugely challenging process in its own right. The more power you hold within your own emotions, the more you can harness the power of those emotions, good and bad, to the benefit of your business and life in general. Hugely practical and applicable, this revolutionary approach to mental health is putting the power back into the hands of each and every individual. You can support The Mental Health Revolution, and contribute to the conversation in the following closed Facebook group - https://www.facebook.com/groups/238516643507943/ You can search Kate Ashley-Norman on any of these platforms – Facebook, Twitter, Instagram and LinkedIn. You can also support the movement through our Patreon page: https://www.patreon.com/user?u=12852819 Kate can be contacted anytime via her email: kateashleynorman@gmail.comSee omnystudio.com/listener for privacy information.
Welcome back to The Mental Health Revolution Podcast. In today’s episode, Kate interviews multi-millionaire business owner, property developer and author, Neville Wright. Kate has always been fascinated with Neville’s story from growing up with dyslexia and leaving school at 15 because of it, to starting Kiddicare, a nursery retailer which he later sold for £70 million. Kate and Neville discuss mental health and the causation and correlation behind why mental health matters and how we can help ourselves, our employees and others, learn how to deal with mental health issues. Mental health is nothing to do with being ill, it’s all about learning the skills to thrive. The reason why we have so many mental health issues is that we are tackling it in completely the wrong way. Doctors have been taught to diagnose things in one particular way, but in reality, there are others. Tune in today, to find out more. KEY TAKEAWAYS None is looking at certain medication or prescriptions that could be affecting our society and causing some of the violence that’s going on. On top of this, there’s a lot of psychological research that shows that people are suffering from withdrawal symptoms, those that have been on long-term antidepressants and as a society we don’t understand the long-term effects of these drugs. Is it money that’s driving these drug companies or is it they want to care for others? Most people will know the answer to this, however, to really impact the medical mental health issue it will take huge governmental and society changes. How do you approach the way that you deal with the people that work for you? When you’ve got a business there are very few people that will jump in and fit the need. What you really need to do when hiring is find out what people want to do, what they’re passionate about and what they’re interested in. What Neville was able to do was find people’s passion and place them where they were best suited. Find their focused passion so that they love what they do. By making our customers experience better and by spending time with them you’ll turn them into raving fans, rather than just customers. Because when you have an experience with a company or by yourself mentally it stays with you for the rest of your life and you end up reliving that all of the time. But what you need to do is understand that and translate that into helping others. When Neville was employed in the sixties and seventies no one was around to help with his dyslexia. People and employers didn’t have the understanding of mental health that we do today. So, as a result, when people came along to Neville’s business he protected them and build a system for them to thrive. Because he had been there himself. By numbing the pain and not dealing with it your making it 100 times worse. You have to go through the pain, get through the other side and change as a person. It's only by having flaws and failings that enable us to grow and develop. To stay stress-free and have a healthy mind you need to have a purpose and a direction. You need to get out of bed every morning aiming to achieve something and working towards your goals. BEST MOMENTS “There always seemed to be a lot of love around. For the staff, the family and the business.” “Have you got a mental problem? Or is that everyone has that ‘problem’ when they get that far, in business and in life.” “Most mental health diagnostics are based on the medical models and not the reality” “It seems paradoxical to me that you’re giving someone who is depressed suicidal thoughts.” “Over the last five years, health and safety has been drastically improved on construction sites. But over the last five years the suicide rate of construction workers stands at about 290 a year.” “When you leave a job you should always take more knowledge with you when you go than when you came.” “Don’t try to make right what’s wrong. Concentrate on what you can do and be great” “The perception of mental stress and mental struggle has changed considerably from generation to generation” VALUABLE RESOURCES The Answer Is Yes: Now What Is the Question? https://www.amazon.co.uk/Neville-Wright/e/B0034P9BRQ ABOUT THE HOST Kate Ashley-Norman is creator of Positive Mind Management, the host of The Mental Health Revolution podcast, and a passionate speaker and trainer about our emotional wellbeing. She is seeking to change the nature and tone of the conversation around mental health for business owners, their workplaces and ultimately in their personal lives. Kate has spent the last 25+ years running her own businesses, initially working running a six figure PR consultancy agency, then building a multi-million pound international property portfolio. Latterly she has dedicated her time to studying emotional mastery and positive psychology, while bringing up four children, and has used her experience and knowledge to create the Positive Mind Management programme specifically for entrepreneurs and small businesses. The knowledge Kate has collated will help you to not only better understand your emotions, it will help you both improve it, and supercharge it during those more challenging times when emotional wellbeing can be compromised. Fear, procrastination, overwhelm, powerlessness, self worth – empire building is a hugely challenging process in its own right. The more power you hold within your own emotions, the more you can harness the power of those emotions, good and bad, to the benefit of your business and life in general. Hugely practical and applicable, this revolutionary approach to mental health is putting the power back into the hands of each and every individual. CONTACT METHOD Kate Ashley-Norman You can support The Mental Health Revolution, and contribute to the conversation in the following closed Facebook group - https://www.facebook.com/groups/238516643507943/ You can search Kate Ashley-Norman on any of these platforms – Facebook, Twitter, Instagram and LinkedIn. You can also support the movement through our Patreon page: https://www.patreon.com/user?u=12852819 Kate can be contacted anytime via her email: kateashleynorman@gmail.com ABOUT THE GUEST Neville Wright was born on 18 June 1950 the youngest of three children to Arthur and Winifred Wright. He grew up in Peterborough and has remained in the area to this present day. Dyslexia in his younger years, Neville had a tough time going through school and as a result, hated his time there. In the 50′s and 60′s the condition dyslexia was not known and you were classed as a dunce. Neville left school at 15 not knowing how to write his name. In 1974 Neville and his wife, Marilyn started up in business with absolutely no money, but the determination to provide for their family. Neville became a millionaire by the age of 34, and now aged 68, when most people would have retired he is a mentor and motivational speaker encouraging others to believe in themselves and helping them to get everything they want in life. Find out How Neville started a business for 37p – In his book “The Answer is Yes Now What is the Question“, he describes how he made this dream possible. https://nevillewright.com/ https://nevillewright.com/book-neville-wright/See omnystudio.com/listener for privacy information.
DESCRIPTION Welcome to the second part of a two-part special interview with Neville Wright here in Business Mentor Podcast! From rags to riches. We’ve heard this more than a dozen times from the mouths of every entrepreneurs, business leaders and thought leaders. But today, Neville is going to prove to you that it is indeed pretty simple to build a business from absolutely nothing. Listen how he started counting his earnings to zero to millions. Neville shares his personal stories which motivated him to start his business. Discover the rocky start Kiddicare had in the 70s, and how it grew to the multi-million brand it is known for in recent years. KEY TAKEAWAYS Marilyn, Neville's wife, had to face derogatory comments from others about the fact she was working on a building site. In the 70s, it wasn't the "done thing" for women to work on building sites, and Marilyn had had enough. So she told Neville she would run the business instead. Kiddicare began as a second hand shop for babies furniture. But failed to bring in income, and decided to sell it. But on the day theyw ere due to sign over the business, a rep came in and told Neville that with more of a plan, the business would take off. A year later, the business was booming. Neville and Marilyn had so much success, they moved to a much bigger premises time and time again (7 times). The business was originally called Rainbow Warehouse . The Business was renamed Mothercare in the 1980s. You need competitors to move forward Neville explains that the business wouldn't have grown, if his comptitors didn't force him to. Team work makes the dream work. With the right team, Neville made sure that the shop had a tidy exterior, with clean facilities as a bonus to the shop as it gave customers a good impression on top of their excellent service. He had a team of cleaners, litter pickers and gardeners to ensure first impressions were strong to new and returning customers which he believes was vital to the business's success. BEST MOMENTS "We sold it (the business) to a school teacher. And on the day we were going to sign, a rep came in and we said we wouldn't be seeing him anymore, we're going to sell. He said 'why?' and I said 'well there's no passing trade'. He got hold of me by the scruff of the neck, I was about 9 stone, he was about 30 stone, MASSIVE guy, and he dragged me out the shop and pointed me down the road and said 'look! This si the main street in Peterborough!' He swung me round and said 'look Neville, all the poeple coming down this street and they can't see you! It's a terraced house with a flat front and they can't see you because there are shop fronts, houses and offices. And I realsied in that moment that he was passionate about my business." "When you're going up a ladder, you can't jump a rung" VALUABLE RESOURCES Neville Wright Official Website The Answer is Yes – Now What is the Question? By Neville Wright ABOUT THE HOST Jay Dhillon is a serial entrepreneur, investor and philanthropist based in the UK with a proven track record of growing businesses from start-up to success- and helping others do the same. From humble beginnings, Jay grew his first business from 0-500 employees and three locations, racking up sales of over £30 million – all without any investment other than a small amount of savings. The business went on to acquire major clients such as Landrover, Jaguar, Toyota and New Look, to name a few. Its huge success inevitably brought about outside interest and at the age of 33, Jay eventually sold the company to a London investment firm in Doyen Resources. Today, Jay owns several businesses in different sectors and helps entrepreneurs achieve success. A calling to give back and help others led to Jay being chosen for the highly-coveted role as a Prince’s Trust mentor, where his achievements were marked by a personal invitation to Buckingham Palace to meet Prince Charles. After helping several young entrepreneurs to success as a mentor for the Trust, Jay’s burning desire to bring his wisdom and knowledge to a wider audience ultimately triggered the concept of The Business Mentor Podcast. Jay feels that anyone can achieve success in business with the right advice and mentoring and is now sharing his knowledge with his growing audience via his podcast. In the UK alone 95% of business fail within the first five years and Jay’s aim is to reduce that number. Backed with the hard-earned knowledge and experience from his time in business, The Business Mentor Podcast will share Jay’s personal business lessons as well those of other successful entrepreneur guests who share their wisdom and secrets on the show. ABOUT THE GUEST Neville Wright is an Investor, Property Developer, and Motivational Speaker. He is the founder of Kiddicare, a baby nursery retailer which he sold for £70 million to Morrisons supermarket in 2011 in the depths of the recession. He is also the author of “The Answer is Yes – Now What is the Question”. Before being a multi-millionaire, Neville had his rough times. He grew up having dyslexia and left school at 15 because of it. He had a string of jobs when he was 24. Then, because of lay-off during recession, he and his wife Marilyn started a business from zero so they could provide their family. These happenings were enough motivation for him to work hard and achieve his goal. CONTACT METHOD Neville Wright Neville Wright Official Website Neville’s LinkedIn Jay Dhillon Jay Dhillon Official Website Jay’s LinkedIn Jay’s Instagram Jay’s Facebook E-mail Jay at jay@businessmentorpodcast.com See omnystudio.com/policies/listener for privacy information.
DESCRIPTION Welcome to the first part of a two-part special interview with Neville Wright here in Business Mentor Podcast! From rags to riches. We’ve heard this more than a dozen times from the mouths of every entrepreneurs, business leaders and thought leaders. But today, Neville is going to prove to you that it is indeed pretty simple to build a business from absolutely nothing. Listen how he started counting his earnings to zero to millions. Neville shares his personal stories which motivated him to start his business. Discover what it’s like surviving during the war, how he started and grew his business, how he got inspired by Muhammad Ali, how he was able to keep his employees happy, and many more. Pretty sure a lot of you will want more from Neville’s stories after this episode. But, no worries, Part 2 will be out next week so make sure to watch out for it! KEY TAKEAWAYS Neville, together with his wife Marilyn, decided to start a business in 1974. He was 24 years old that time and didn’t have any money. They were starting a business from scratch. Dyslexia didn’t stop him from doing the things he wanted to do. During the 70s, if you’re dyslexic, they see you as dumb. Aside from being enclosed with people’s wrong perception, he was also having difficulty building a career. Neville worked 17 jobs. He worked as many hours as possible to be able to eat. He couldn’t believe how much he has learned from these jobs. Surviving after war was difficult. All the money he earned was put inside the business. Whatever is left is for their necessities which he says wasn’t a huge difficulty for him. Entrepreneurial skills were already showing when he was a kid. He was always motivated to earn money. His father, a skilled carpenter, motivated him to be self-employed. Regret is a big influencer. What’s the worst thing that could happen? If there’s a problem, you go forward. Just remember not to hold back when you do it. And if you go forward, look at what you did then to learn from them. Timing. Make the right decision at the right time. Know when the margin gets smaller or market’s going to change. It’s a different type of freedom in your workspace if you let everyone be in control. There are 120 people who worked in Kiddicare and Neville is sure that each one of them really wanted to stay work for the company. Not just forced to finance their necessities. They felt that they have the responsibility to freely do what they are passionate about inside the company. Aside from that, their positions and tasks are designed to cater to what they want to achieve from themselves and for the company. BEST MOMENTS "If he [Muhammad Ali] could lower himself from the champion boxer of the world to champion dustbin collector, then what's wrong with that? If that's the case, I can do it. I can be the champion window cleaner. It's all in the mind. It's the mindset." "Don't give up. You can get through it. You might as well work for yourself." "I never ever will say 'I should have'. I always will do it. Saying it and doing it are two different things." VALUABLE RESOURCES Neville Wright Official Website The Answer is Yes – Now What is the Question? By Neville Wright ABOUT THE HOST Jay Dhillon is a serial entrepreneur, investor and philanthropist based in the UK with a proven track record of growing businesses from start-up to success- and helping others do the same. From humble beginnings, Jay grew his first business from 0-500 employees and three locations, racking up sales of over £30 million – all without any investment other than a small amount of savings. The business went on to acquire major clients such as Landrover, Jaguar, Toyota and New Look, to name a few. Its huge success inevitably brought about outside interest and at the age of 33, Jay eventually sold the company to a London investment firm in Doyen Resources. Today, Jay owns several businesses in different sectors and helps entrepreneurs achieve success. A calling to give back and help others led to Jay being chosen for the highly-coveted role as a Prince’s Trust mentor, where his achievements were marked by a personal invitation to Buckingham Palace to meet Prince Charles. After helping several young entrepreneurs to success as a mentor for the Trust, Jay’s burning desire to bring his wisdom and knowledge to a wider audience ultimately triggered the concept of The Business Mentor Podcast. Jay feels that anyone can achieve success in business with the right advice and mentoring and is now sharing his knowledge with his growing audience via his podcast. In the UK alone 95% of business fail within the first five years and Jay’s aim is to reduce that number. Backed with the hard-earned knowledge and experience from his time in business, The Business Mentor Podcast will share Jay’s personal business lessons as well those of other successful entrepreneur guests who share their wisdom and secrets on the show. ABOUT THE GUEST Neville Wright is an Investor, Property Developer, and Motivational Speaker. He is the founder of Kiddicare, a baby nursery retailer which he sold for £70 million to Morrisons supermarket in 2011 in the depths of the recession. He is also the author of “The Answer is Yes – Now What is the Question”. Before being a multi-millionaire, Neville had his rough times. He grew up having dyslexia and left school at 15 because of it. He had a string of jobs when he was 24. Then, because of lay-off during recession, he and his wife Marilyn started a business from zero so they could provide their family. These happenings were enough motivation for him to work hard and achieve his goal. CONTACT METHOD Neville Wright Neville Wright Official Website Neville’s LinkedIn Jay Dhillon Jay Dhillon Official Website Jay’s LinkedIn Jay’s Instagram Jay’s Facebook E-mail Jay at jay@businessmentorpodcast.com See omnystudio.com/policies/listener for privacy information.
Just how exactly did Neville Wright manage to build his business up from nothing to employing over 120 people and turning over around £40million per year? Find out in Part 2 of the interview! KEY TAKEAWAYS Kiddicare’s customer-centric approach was achieved face to face and needed to be transferred to the internet. The first Kiddicare website took 2.5 years to get up and running and was launched on Christmas day in the late 90’s. Dealing with people's objections to putting credit card details online and also wrong items being delivered due to the colour difference between PC monitors. In 1999 people’s screens would often show different colours. Re-configuring packaging due to products being handled eight different times before reaching the customer. Suppliers wouldn’t want to provide alternate packaging so Kiddicare put cardboard sleeves on the products with the logo printed on, so not only was it on the box, it was also in front of the courier, the customer, anybody in the depot would see it. We scrutinised other online companies, which wasn’t many at the time. Nothing would go on the website without a photo. A lot of companies wouldn’t even have a price! We would have prices for multiple buys. Stock level information, delivery information was provided by Kiddicare, putting them well ahead of the curve. What would the customer want? When the cot arrives, they’re going to need a mattress. The cot needs to have a choice of mattresses on the same page. It needs blankets, sheets, each of these products needs six items, each of those six items have a further six items associated with it so people would buy more. They’d buy a cot, go on to the mattress section, then they’d go on the sheets page, then duvets, then blankets! Then there would be toys and further associated products like changing mats. On the changing mats there would be nappies, a never-ending circle… We used to make a daily list of faults, for example on the website. It would only take 20 minutes and we would rectify them straight away. We used to go to technology shows in London. There we would look for the companies who could do what we wanted, for example, build a website. Through this we built several websites, one after another, it scaled and maximised our business. Did you develop your warehouse management system in-house? We employed sub-contractors and then used IBM. We actually did most of it ourselves, then integrated it. We used lots of outside contractors in the last 2 years when I was there. The system became one of the best in class! We were one of the first people to use SMS notifications. We were passionate about getting it right. Despite your massive growth and being an independent retailer, it wasn’t without it’s challenges, was it? We were DPD’s largest customer and the only customer bigger than us at Christmas was the phone companies. During the 2008 recession, business hit a brick wall. It affected every business. Too much day left at the end of your money! I took £2.8million out of my pension pot and put it back into the business. It’s very rare you can do something like that, but we did it! We reached a turnover of £40million. If we’d sat back and relaxed, we never would have achieved that. Maybe you’ll find between 2-4 teams during your lifetime who will gel and take your company to the next level. If you reject somebody who wants to buy your business, you need to be careful. They could buy your competitors business and price you out of the market. Kiddicare sold in 2011 for £70m to Morrisons. We prepared to business to be able to scale to £200m turnover, and we didn't have the energy to do it. So we wanted to sell to someone who could support and fund this growth. Kiddicare is now owned by Dunelm. Do you se that as a good fit Neville? Well I actually thought The Range would buy it, it was more of an obvious fit. They’ve now got a small department for a nursery. You’ve got to have the right staff in a nursery. They have to be trained and passionate everybody was responsible! Do you think there’s a hole in the market since you left Neville? A huge hole! I don’t know why any big player hasn’t expanded and filled the void. Maybe they lack that personal touch… It’s a hard job, scaling. It’s in our genes to push the boundaries! BEST MOMENTS Neville overcame customers’ objections to buying additional products because they were too expensive by breaking down the price per month, per day. He would say, “This works out to 14p per day… Is that worth the price for a happy wife?!” We made 10,000 videos of our products. They would show customers, for example, how to fold travel cots. It would save so many customers returning items they believed to be faulty. In 2010, we would have around 3,000 customers per day ordering items. They would order about 10 items at a time too. We were only really interested in shifting large quantities of products. Living in a caravan with my wife and a three-year old child in the early days was difficult but it meant that everything else was just gravy. If it all went wrong we knew we could survive in a temporary caravan, although we didn’t want to! A lot of people go bankrupt and keep hold of their possessions, if you’re going to loose your possessions, you might as well lose them quick! We used to employ 120 people, we would look at it as 120 families. Most people who worked for us didn’t want to be in business, they wanted a job, and they enjoyed that job. Many people joined us straight after leaving school, met people at the company, got married, that’s what they wanted! They didn’t want to be like us. In every business there’s a cycle. Your business starts off worth nothing, then you get it up to being worth something, then maybe you can enhance it and it’d be worth a great deal of money. If you keep it, then somewhere along the line, that circle will keep going and then start to go down and you’re back to square one. Realising all the circumstances around the economy, what’s going on with all the other businesses? What’s going on with you? What’s going on with your management team? What’s going on with the industry as a whole? I treated my business like a foal. If you take great care of that foal, feed it the right stuff then one day it’ll become a racehorse, win the cup and make you a fortune! Still, the horse will die one day. You can keep it, or sell it on for enormous amounts of money! Either you stand still going backwards, or you grow! VALUABLE RESOURCES Core Fulfilment The Answer Is Yes - Now What’s The Question? (Paperback) The Answer Is Yes - Now What’s The Question? (Audible) ABOUT THE HOST Brought to you by the Co-Founders of Core Fulfilment, one of the UK’s leading E-Commerce providers, Paul Burns & Jeremy Vernon. Jeremy’s Linkedin
Uncover the secrets behind e-Commerce success! A Behind the scenes look at what makes e-Commerce a success in today's ever-growing and continually changing online world. Learn and apply these lessons, techniques and strategies to your own online business. An interview with businessman Neville Wright. Neville sold Kiddicare business to Morrison’s in 2011 after building it up to be the largest independent nursery business in Europe! KEY TAKEAWAYS Neville left mainstream employment at the age of 24 in 1974. After a few days of going into business he found himself saying yes to every job before even being briefed as to what the job was. That started with property maintenance - window cleaning, painting and decorating, etc. Hard work isn’t something you were afraid of Neville? Do you get a choice? If you want things in life, really want security, money for 40-50 years time and to reach your goals then there really is no other choice. The normal person will work around 8 hours a day to survive, so you’ve only got to do a little bit more. An extra hour in the morning, an extra hour at night. When they have a day off, if they work 5 days then you work 6. What’s your attitude on failure Neville? Failure is never classified as failure, only as a way of learning. In fact, I quite like failure because it gets the adrenaline going. You’ve learned something, then you get back up and succeed. It makes the success taste so much better. I embrace failure! Failure quick is the best thing: It’s better to sell a pram to a couple who are going to go on holiday and use it straight away rather than sell to a couple who are going to store the pram and not use it for a few months. This is because in case the pram is faulty, you can get the feedback sooner and recall the product quicker, saving yourself a lot of time, effort, money and credibility in the long run. Don’t mix your stock up! Goal Setting, how has it helped you achieve what you have achieved, Neville? I say no goals, no life. Easy as that. I wouldn’t know what to say to somebody if they had no goals. I compete against myself, not other people. People thought Kiddicare was in competition with Tesco, Mothercare, John Lewis, etc, but we were actually in competition with ourselves. If I was a customer, what would I want? Every time I would visit a shop, service station, whatever, I would think, “I’m the customer, how are they treating me?” If it wasn’t in a good way, I’d wonder if we did that with our customers. Is my experience in this shop, service station or restaurant the same experience as what customers receive in mine? BEST MOMENTS You can’t be a failure if you’ve got 50 year goals. A lot of people will trip up, fail in the first 6 months and they’ll use that as a crutch for the rest of their lives. With a 50 year goal you don't make mistakes, you learn what not to do in the future! Falling over and getting wet is part of life!If your business hasn’t changed when you come out of it at night to what it was in the morning then somebody is stealing your business and you’re going backwards. We started Kiddicare with second-hand prams. People would also give us second hand clothes, toys, then gradually we had new toys and clothes. We reinvested everything back into the business due to our 50 year goal of being financially secure. If you go into a restaurant and try something, if it’s not brilliant, you say, “Oh, it’s the first week.” You leave it for a few weeks and we’ll go back again. If it’s not brilliant then you could say, “Oh, it’s only a few weeks, they’ve had staff leave..” You give it another go and you decide that it’s shit and you won’t visit again. When a business isn’t customer-centric, that business will go downhill quick! If anyone goes into business thinking they’re going to make a shedload of money, they aint! If anybody goes into business thinking they’re going to take care of their customer, they’ll make millions! VALUABLE RESOURCES Core Fulfilment The Answer Is Yes - Now What’s The Question? ABOUT THE HOST Brought to you by the Co-Founders of Core Fulfilment, one of the UK’s leading E-Commerce providers, Paul Burns & Jeremy Vernon. CONTACTS Jeremy’s Linkedin
In podcast #3, Jonathan covers: What it takes to sell a £70 million business What lenders want to know before they’ll agree to finance your acquisition Why a distressed company is an opportunity in disguise The next three questions to ask in your first conversation with a business owner Listen to find out: The best time to sell a business The mistake sellers often make with timing the sale of the business Why persistence paid off for one business broker The qualities Kiddicare’s former owner wanted to see in a buyer What criteria lenders will use when deciding whether to finance your deal Why you don’t need to own your own home to get finance for a business acquisition Why keeping the exiting owner or manage team locked into the business will help you to raise finance Why you need to show financiers proof of address forms along with the last set of filed and management accounts How to speed up the funding process Why an insolvency situation is almost always an opportunity The two things you won’t get from insolvency practitioners in a distressed sale The best time to snap up the assets of an insolvent company Why speed is essential to insolvency practitioners Why offering deferred consideration will push you down the IP’s list of potential buyers Why IPs want cash offers Why you should network with insolvency practitioners Why IPs prefer buyers who are interested in one or two specific sectors What puts IPs offer Three more questions you should ask during the first conversation with a business owner The words to use in a conversation with a business owner How to retain control in your relationship with a business owner Follow or connect with Jonathan on LinkedIn > https://bit.ly/2S3Xzxw Watch our YouTube Channel The Dealmaker's Academy > https://bit.ly/3b86OFI Visit us online at www.thedealmakersacademy.com Episodes of Business Buying Strategies are available on iTunes, Spotify, Google Play, Stitcher and Breaker. Disclaimer: Nothing in this podcast should be construed as legal, financial, tax or business advice. The information is for entertainment only and you should always engage suitably qualified professional advisors. Jonathan Jay, the guest presenters and The Dealmaker's Academy Ltd do not take any responsibility for your actions and decisions as a result of this podcast.
In podcast #2, Jonathan Jay from The Dealmaker's Academy covers: The lessons the founder of Kiddicare learnt from the £70 million sale of his company How to arrange finance in a hurry How to cherry-pick deals to ensure you’re not stuck with a lemon How to buy the right assets when you're buying a business The next three questions to ask in your first conversation with a business owner Listen to find out: Why in retrospect Kiddicare’s founder would sell or license the company’s operating system rather than its shops The importance of advisers in a multi-million-pound sale How having advisers stopped Kiddicare’s owner for selling the company for a lot less How finance can be arranged in a week or less What financiers will take into consideration before providing asset finance or a refinance deal The obligations of insolvency practitioners and why it matters to you When IPs will do a break-up asset sale Why buyers cherry-pick assets What kind of assets get cherry-picked and why When buyers might be liable for TUPE When you’ll need to hire an HR professional The difference between a share sale and an asset sale Buying a business as a going concern versus buying individual assets The benefits of buying shares The benefits of buying assets only When to put a company through an insolvency process The next three questions you should ask a business owner in your first conversation How to determine how complex the deal might be Why you should ask for the name of the limited company What you can discover at Companies House The research you should conduct at Companies House Why you should ask if the owner has other businesses Why the words ‘disposing of’ are better than ‘selling’ Why you should ask if the owner has family members in the business The YouTube videos you should watch to understand family-run businesses How family dynamics can turn a good business bad Follow or connect with Jonathan on LinkedIn > https://bit.ly/2S3Xzxw Watch our YouTube Channel The Dealmaker's Academy > https://bit.ly/3b86OFI Visit us online at www.thedealmakersacademy.com Episodes of Business Buying Strategies are available on iTunes, Spotify, Google Play, Stitcher and Breaker. Disclaimer: Nothing in this podcast should be construed as legal, financial, tax or business advice. The information is for entertainment only and you should always engage suitably qualified professional advisors. Jonathan Jay, the guest presenters and The Dealmaker's Academy Ltd do not take any responsibility for your actions and decisions as a result of this podcast.
In this inaugural Business Buying Strategies podcast, Jonathan Jay from The Dealmaker's Academy interviews Neville Wright: Neville Wright has one of the best entrepreneurial stories you'll ever hear. Neville left school at 16 with no qualifications. He suffered from dyslexia and always hated school because he found it hard to read. But Neville was not your normal school drop out. Neville was determined to carve his own path. So Neville started working as a window cleaner. His business quickly expanded into doing small repair jobs. Neville had a relentless focus on quality that is customers loved. If Neville was repairing brickwork or changing tiles he made sure the new materials matched with what was there before. This surprised his customers who would often as if he had done the work. Neville opened a small shop selling everything expectant parents would need. Everything from maternity clothes, baby clothes, pushchairs and travel systems and baby furniture. Neville's little store had 2 competitive advantages. Great prices and great customer service. For the next 34 years, Neville grew his little shop into the biggest UK nursery retailer. Neville went on to sell Kiddicare for £70 million. How did he sell a business for £70 million? Why was it critical that Neville not speak to potential buyers? And why did Neville think that 2011 was the right time to sell? You'll find all these answers in this podcast episode. Click the link to listen to it now: The window cleaner that sold his business for £70M 3 questions you must ask a business seller the first time you speak to them on the phone. This will tell you if the opportunity is worth pursuing. How to build a fantastic deal team around you. And what key players do you need on your team to make business buying fun, safe and profitable. What is Asset Finance and how you can use it to make an acquisition pay for itself. Follow or connect with Jonathan on LinkedIn https://bit.ly/2S3Xzxw Watch our YouTube Channel The Dealmaker's Academy https://bit.ly/3b86OFI Visit us online at www.thedealmakersacademy.com Episodes of Business Buying Strategies are available on iTunes, Spotify, Google Play, Stitcher and Breaker. Disclaimer: Nothing in this podcast should be construed as legal, financial, tax or business advice. The information is for entertainment only and you should always engage suitably qualified professional advisors. Jonathan Jay, the guest presenters and The Dealmaker's Academy Ltd do not take any responsibility for your actions and decisions as a result of this podcast.
If you've been listening to the Big Idea Podcast for the last few months then you'll have heard me raving about today's guest for quite some time. Neville Wright is the founder of Kiddicare.com, a nursery retailer that Neville started with his wife Marilyn in 1974. But don't be fooled into thinking this is your usual "and then I made £100 million" story - we go deep into the early years of Neville's journey, focusing on how he took 37p and borrowed his Dad's ladder to go from "a beggar to chairman of the board" in over afternoon. Neville isn't a superhuman. He hasn't done anything that you or I couldn't do ourselves given a decent work ethic, some business acumen and 40 years ahead of us. If you're looking for the blueprint for almost guaranteed success, this is it. There's no gimmicks, no "gaming of the system", no hustling or cheating his way to win. Neville got to the very top of his industry by always looking for a win/win solution at every opportunity, and by really looking after his customers and his staff. We talk a lot about Neville's book "The Answer is Yes, now what is the question?", which I honestly believe is the best autobiography I've read in several years - it's inspirational, without the level of disconnect that the average man usually feels. If you want to succeed in business or marketing, then the answers you seek are in here - you just need to know "what is the question?" For links to everything we talk about, including the video recording of the episode and transcription of everything we talked about, head over to the show notes at bigidea.co.uk/podcast. And to watch the LIVE recording of each episode of the Big Idea Podcast, join our Facebook Group for FREE - you can then watch our ugly mugs in glorious technicolour every month, as well as get BONUS in-between-isodes, and direct access to both of us to ask any questions about this, or any other episode.
Neville Wright talks about his property and trading business. What are the mistakes he has made throughout his career, his worst and best experiences and future goals. Why you need to know the reason of what you are doing, why to put yourself in your customer's shoes and the importance of learning new things all the time. See omnystudio.com/listener for privacy information.
Neville Wright talks about his property and trading business. What are the mistakes he has made throughout his career, his worst and best experiences and future goals. Why you need to know the reason of what you are doing, why to put yourself in your customer's shoes and the importance of learning new things all the time.
Neville Wright talks about his business “Kiddicare” and how he finally shifted into property. He talks about everything. His early days in the business, how he decided to start and the problems he faced. What were the challenges on the early years of the internet and the online shopping. How you can build trust with your customers and how it is to work with your wife as a partner. His big “wins”. Why the money come as a byproduct, so new entrepreneurs will not have to worry about that. When is the right time to sell your business and of course what the word “disruptive” means to him. See omnystudio.com/listener for privacy information.
This week, we discuss the evolution of the CryptXXX malware, two malvertising attacks at PerezHilton.com, a data breach at Kiddicare, and evidence that the criminals who stole $81 million from Bangladesh’s central bank had company…