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Are you running your business, or is your business running you? In this episode of the Smells Like Money podcast, host Suzan Chin Taylor sits down with Gregg Schonhorn of SF&P Advisors to dive into a topic many contractors and entrepreneurs avoid: exit strategies and succession planning. Gregg shares his journey from Wall Street to executive coaching and Mergers & Acquisitions (M&A), bringing massive insights into how business owners can scale their operations for a highly profitable future exit. They unpack the critical internal systems that separate a thriving, sellable business from one that is bleeding revenue, while exploring a major industry pain point: why business owners mistakenly blame their marketing agencies when the real issue lies within their own sales processes and internal operations. Key Takeaways From This Episode:- The Reality of Exiting: Every business owner will eventually exit their company, whether voluntarily or involuntarily. Long range planning and a solid succession strategy are essential for securing your legacy and maximizing your company value.- Stop Blaming the Marketing Agency: When business owners complain that their marketing sucks, the root cause is rarely a lack of leads. It is almost always an internal process problem, such as unmanaged CSR pipelines, high numbers of unsold estimates, or poor lead conversion systems.- The Revenue Hiding in Your CRM: A $5 million company often sits on $600,000 to $800,000 in unsold estimates. Before demanding more leads, businesses need to optimize their call tracking, quality control, average ticket prices, and internal follow up systems.- The 24/7/365 Business Model: If your Google profile or website lists your business hours as Monday through Friday from 9 to 5, you are actively losing emergency revenue. Modern service providers must utilize AI automated answering systems and after hours processes to capture leads the moment they roll in.- Evolving Your Growth Tactics: What gets a business from zero to $1 million in revenue requires a relentless daily hustle, like home shows and physical community outreach. However, scaling from $5 million to $15 million and beyond requires stepping away from the daily grind and focusing heavily on long term branding, community presence, and robust infrastructure.Connect with Gregg Schonhorn:SF&P AdvisorsContact: gregg@sfpadvisors.comLinkedIn: https://www.linkedin.com/company/sf&p-advisors/ Website: sfpadvisors.comI hope you find this episode as informative and as exciting as we have.Please let us know your thoughts about the episode!Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast:Website: www.creativeraven.com | https://thetuitgroup.com/LinkedIn: https://www.linkedin.com/in/creativeraven/Email: raven@creativeraven.com Telephone: +1 760-217-8010Listen and subscribe here to your favorite platform:Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotifyhttps://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast:https://creativeraven.com/smells-like-money-podcast/Be a guest on our show:https://calendly.com/thetuitgroup/be-a-podcast-guestCheck Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros:https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros#SmellsLikeMoneyPodcast #BuiltToSell #ExitStrategy #SuccessionPlanning #BusinessScaling #MergersAndAcquisitions #WastewaterIndustry #ContractorLife #WWETTShow
Today we are talking about Content, syndication, and Synchronization between Drupal Sites with guest Thiemo Müller. We'll also cover Drupal core 11.4 as our module of the week. For show notes visit: https://www.talkingDrupal.com/560 Topics Origins and Use Cases Hub Model and Flexibility Media Sync and Governance Composable Pages Challenge Governance With Blocks Canvas And Recipes Real Time Syndication Scaling To Thousands GEO And AEO Explained GEO Audits And Loops ContentSync Recommendations Permissions And Drupal 11 AIM Assess Improve Monitor Boosting Drupal AI Presence Ecosystem Alignment Signals Recency And Messaging Tips Resources Content Sync Content Sync A-I-M Content Sync Drupal Module Deprecated extensions meta issue GEO Generative engine optimization Semrush Peec ai Otterly ai Profound Guests Thiemo Müller - content-sync.io thiemo Hosts Nic Laflin - nLighteneddevelopment.com nicxvan John Picozzi - epam.com johnpicozzi Ashraf Abed - drupito.com ashrafabed MOTW Correspondent Martin Anderson-Clutz - mandclu.com mandclu Brief description: Are you excited for a feature release of Drupal core that delivers even more performance acceleration, a modernized developer experience, and a slew of administrator and editor improvements? Drupal core 11.4 delivers all that and more Module name/project name: Drupal core 11.4 Brief history How old: created on July 1 2026 by catch of Tag1 Changes Performance improvements When Drupal 11.3 was released, we talked about what a massive performance jump it represented, the biggest improvement in a decade. 11.4 has done it again! Database queries are reduced by half, across a range of requests due to optimizations in how entity fields are loaded. Overall, that represents a nearly ⅔ improvement for database and cache lookups on a cold cache compared to Drupal 11.0 or 10.6 Entity listing queries have also been refactored to use fewer table joins, reducing slow queries. Additionally, the link field introduces a resolvable_uri property and token, which returns a ready-to-use front-end link (like /#main-content) right out of the API instead of raw internal URIs, which will be a huge benefit for anyone using Drupal for decoupled and JSON:API-based use cases Applying recipes in Drupal 11.4 is significantly faster, reportedly twice as fast, and that includes installing Drupal CMS Drupal now supports Brotli compression, which should yield 15-25% better compression of CSS and JS assets Security Drupal 11.4 offers a new password hashing algorithm, argon2id, that will become the default in Drupal 12 later this year Also, the drupal/core-recommended package no longer strictly locks minor versions for critical dependencies like Guzzle, Twig, or Symfony Polyfills, making it easier to immediately receive important security updates Drupal's default robots.txt now blocks well-behaved search crawlers from indexing search queries, helping to solve a potential source of traffic overload on sites using faceted search Developer experience There's been a significant shift towards the adoption of PHP Attributes in recent Drupal releases, and 11.4 is no exception You can now define application routes directly within your PHP controller and form classes using the Symfony #[Route] attribute. This drastically reduces the need to jump back and forth into *.routing.yml files The new #[Bundle] attribute allows developers to define bundle classes directly, eliminating the need to write old-school entity_type_info or entity_type_info_alter hook implementations. All core .theme and .theme-settings.php files have been moved entirely to PHP classes. Support for legacy .theme files will be dropped in Drupal 13. Furthermore, dozens of core .module files have been fully converted into clean PHP classes Front controllers now leverage the symfony/runtime component to isolate bootstrapping logic from request handling, preparing the Drupal core architecture for advanced environments like FrankenPHP, known for its blazing-fast performance, among other features Drupal 11.4 introduces a native, extensible command-line tool (./vendor/bin/dr) built in partnership with Drush maintainers. This kicks off a transitional period where Drush commands will gradually be migrated to the core native binary Also, the new HttpKernelUiHelperTrait for kernel tests lets developers make mock HTTP requests and assertions without running the full Drupal site installer. This allows many traditional browser tests to be rewritten as much faster kernel tests Editor experience Drupal 11.4 includes the new Default Admin theme, a version of the popular Gin admin theme, now in core The Navigation module is now enabled by default, replacing the legacy toolbar CKEditor once again has a fullscreen button available without a contrib add-on, allowing editors to fully immerse themselves in a WYSIWYG element's content, great for working on long-format pieces Deprecations The initial 11.4.0 release actually removed a number of core recipes. They were since restored in an 11.4.1 release, but they are deprecated and will be removed from Drupal 12 Also on their way out are a number of modules, including Ban, Contact, Field Layout, History, Migrate Drupal and its UI, Search, Settings Tray, Shortcut, Telephone, Toolbar, and a flag module called layout_builder_expose_all_field_blocks. For themes, Claro, Stable 9, and Olivero are all deprecated, and will be moved from core. We'll include the meta issue about these deprecation in the show notes, and if any of these are important to you, it's worth tracking where they are on the path of moving to contrib
As we celebrate the 250th birthday for America, we reflected on the Declaration of Independence. Imagine if that document was being worked out now in 2026...how complicated would that process be? We looked at how information gathering and sharing has changed over the decades and how it pertains to law enforcement and journalists.
https://traffic.libsyn.com/secure/bizpod/BEP089c-Telephone-Arrangements.mp3 Welcome back to Business English Pod for today's lesson on making arrangements on the telephone. Communication can be hard enough with a person who's right in front of you. It gets even harder when you're on the telephone and you can't see the person. And if it's all in a language other than your native language, well let's just say things aren't easy! When talking on the telephone, clarity is critical. You can see how important it is to be clear when you make arrangements. If you're talking about times and places and making plans, confusion could lead to missed appointments, missed flights, or missed opportunities. Some skills are useful in all phone conversations, like asking if someone is busy when you call them. Other skills are especially useful for making arrangements, like interrupting someone to confirm information and asking about preferences. You might also have to reassure people and show flexibility when making arrangements. In today's dialog, we'll join a telephone conversation between Marco and Adriana. Marco works for an Italian fashion company called Viva. Adriana works for Foxtrot, Viva's distributor in the U.S. Marco is calling to make arrangements for a visit to the U.S. for an expo, or trade show. Listening Questions 1. What does Marco ask Adriana before he begins discussing their travel arrangements? 2. When Marco begins telling Adriana about his flight plans, how does she interrupt him? 3. How does Marco respond to Adriana's question about the kind of food they want to eat? Premium Members: PDF Transcript | Quizzes | PhraseCast | Lesson Module Download: Podcast MP3>>> The post BEP 89c – Telephone English: Making Arrangements first appeared on Business English Pod :: Learn Business English Online.
Air Week: July 13-19, 2026 The Influence of “Junker’s Blues” and R&B Telephone Songs The “Juke In The Back” is jumpin' this week as we take a look at the history and influence of the Champion Jack Dupree classic, “Junker's Blues.” He learned the tune from New Orleans boogie woogie pianist Drive ‘Em Down, but it was Dupree's recording that influenced Fats Domino, Lloyd Price and Professor Longhair. We'll also make some long distance rhythm & blues phone calls from Floyd Dixon, Sonny Terry, Muddy Waters and Big Walter. Grab a nickel and dig on the “Juke In The Back.” LISTEN BELOW
90s anthem playlist https://open.spotify.com/playlist/6jXDZ7xpjISR2v97BRr43I?si=as5Ef9zKSpC0PVUChBLAIg https://music.apple.com/us/playlist/stp-90s-series-90s-anthems/pl.u-qxyl0vlteooz4
Welcome back to another episode of the Smells Like Money Podcast!In this episode, host Suzan Chin Taylor sits down with Ankita Sameer Patwa, an environmental manager and the founder of The Green Solve. Together, they demystify carbon accounting and carbon credits within the wastewater sector, breaking down how smaller facilities, contractors, and municipalities can turn everyday operational upgrades into valuable revenue streams.If you have ever wondered how your facility can monetize sustainability, this conversation is for you.Key Discussion Points:- Carbon Accounting vs. Carbon Credits: Carbon accounting functions like a financial spreadsheet for tracking emissions, whereas carbon credits act like rewards or coupons generated when a facility actively reduces or avoids releasing greenhouse gases.- Sustainability Is Not Just for Corporate Giants: It is a myth that sustainability initiatives belong only to mega corporations. Small to mid sized wastewater plants can significantly improve their operational efficiency and earn financial returns.- High Impact Upgrades: Improving pumps, utilizing variable frequency drives (VFDs), installing solar power, and implementing waste to energy systems provide excellent returns. Because methane is 28 times more harmful than carbon dioxide, capturing or diverting methane yields the highest impact and highest priced carbon credits.- Data Is King: The primary reason carbon credit projects fail is a lack of organized data. Facilities must track their baseline emissions and closely monitor data over a nine to fifteen month timeline to successfully clear third party audits.Connect with Ankita Sameer Patwa:Founder of The Green SolveContact: +918329173841 LinkedIn: https://www.linkedin.com/in/ankita-patwa/ Website: thegreensolve.com I hope you find this episode as informative and as exciting as we have.Please let us know your thoughts about the episode!Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast:Website: www.creativeraven.com | https://thetuitgroup.com/LinkedIn: https://www.linkedin.com/in/creativeraven/Email: raven@creativeraven.com Telephone: +1 760-217-8010Listen and subscribe here to your favorite platform:Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotifyhttps://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast:https://creativeraven.com/smells-like-money-podcast/Be a guest on our show:https://calendly.com/thetuitgroup/be-a-podcast-guestCheck Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros:https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros#PumpsToProfits #Wastewater #CarbonCredits #Sustainability #CarbonAccounting #GreenSolve #EcoEngineering #RenewableEnergy
What is the greatest invention of all time? The wheel? The printing press? Electricity? The internet? In this episode of MX3 Podcast, we kick off year five of the show while America begins year 251, then dive into a fun debate about the inventions that shaped civilization.We talk about the wheel, printing press, electricity, the internet, the telephone, computers, vaccines, the light bulb, airplanes, automobiles, and the inventors behind some of history's biggest breakthroughs. Some inventions built the modern world quietly. Others changed everything overnight.MX3 Podcast is all about discussing money, motivation, and relevant events, and this conversation asks a simple but powerful question: which invention truly changed life the most?Visit us at www.mx3.vipWhich invention would you rank number one? Drop your answer in the comments, and tell us what invention you think is underrated.Like, subscribe, and hit the bell so you do not miss future episodes of MX3 Podcast.Support the showMX3 Podcast on Youtubewww.youtube.com/@mx3podcastContact MX3 PodcastTweet us: @mx3podcastEmail us: info@mx3.vipLinkedIn: https://www.linkedin.com/in/michael-w-wright-9397b23a/Thanks for listening & keep on living your life the Wright way!
Sermon by Fr. Bob Fabey6th Sunday of Ordinary Time"Hope is what you are chained to. Hope is what confines you. Hope is what keeps you from being free to worry and despair. Hope is the shackle on your ankle and around your wrist. What a beautiful prison…"Discussion Questions:How is what was happening in 1876 similar to what is happening today? Expeditions, the Telephone, Steam engines, wars, Disputed presidential elections, the MLB…How is the Jewish experience of promise and fulfillment similar to ours?How are we like Lady Liberty? (Chains and Torch)Do you agree with Vaclav Havel's quote - "Hope is definitely not the same thing as optimism. It is not the conviction that something will turn out well, but the certainty that something makes sense, regardless of how it turns out."In Romans 5, Paul makes the case for how we are to view our lives based on what God has done… “Therefore, since we have been justified by faith, we[a] have peace with God through our Lord Jesus Christ. 2 Through him we have also obtained access by faith[b] into this grace in which we stand, and we[c] rejoice[d] in hope of the glory of God. 3 Not only that, but we rejoice in our sufferings, knowing that suffering produces endurance, 4 and endurance produces character, and character produces hope, 5 and hope does not put us to shame, because God's love has been poured into our hearts through the Holy Spirit who has been given to us.”How have you experienced this to be true?What is one way you can live as a “prisoner of Hope”?“Hope is being able to see that there is light despite all of the darkness.” For hope to exist, there has to be darkness. For hope to be real, there has to be a prison. And we, in the prison.”-Desmond Tutu
In this episode, brought to you by Wesleyan Financial Services, Carly Millan Page, one of our B2B Partnership Account Managers, and Graham Hutton dental specialist financial adviser, are joined by Kim Campbell, a partner at Thornton's Law They'll be talking about why Scottish dental practices need robust legal agreements and financial protection. The discussion will cover partnership and shareholder agreements, cross-option arrangements, and insurance to ensure continuity during illness or death. They'll also explain why using specialist solicitors, accountants, and financial planners prevents costly disputes, supports tax efficiency, and safeguards families, business stability, and long-term practice success overall. This podcast is for information only and does not constitute financial advice. Wesleyan Financial Services Ltd (Registered in England and Wales No. 1651212) is authorised and regulated by the Financial Conduct Authority. Registered Office: Colmore Circus, Birmingham B4 6AR. Telephone: 0345 351 2352. Calls may be recorded to help us provide, monitor and improve our services to you. VAT number 487282114. Charges may apply. Learn more about our charges at wesleyan.co.uk/charges.
100% LIFESTYLE : - Les lundis de 17H à 18H sur Happyness Radio et en podcast sur happynessradio.fr - Les jeudis de 19H à 20H sur RDL 103.5 FM en Centre Alsace et sur rdlcolmar.fr/emission-radio/100-lifestyle/ - En PODCAST sur SOUNDCLOUD et happynessradio.fr/amiens/podcasts/100-lifestyle/ - FACEBOOK : www.facebook.com/people/100-Lifes…/61565011947886/ Dans ce numéro, Anne-Claire & Yann vous proposent : - En route pour l'aventure (voyage/Yann): Picardie: sur les terres d'Anne-Claire - La minute soignante (santé & bien-être/Anne-Claire): Les dangers du soleil durant l'été - Chanson Story (histoire d'un tube/Yann): "Dernière danse", Kyo, 2003 - Trucs & Astuces (Anne-Claire) : Démarchage téléphonique: répondre ou ne pas répondre, telle est la question ! MUSIQUES: "je pense à vous", Pierre de Maere, 2026 "Dernière danse", Kyo, 2003 "Au revoir au départ", Charles Doré, 2026 EXTRAITS: "Il est mort le soleil", Nicoletta, 1967 "Coup de soleil", Richard Cocciante, 1978 "Le chemin", Kyo, 2003 "Telephone", Lady Gaga feat Beyonce, 2009 Important: Je ne touche aucun droits d'auteur sur ces chansons. Les droits reviennent intégralement aux auteurs/compositeurs/interprètes. Tous droits réservés
How is artificial intelligence reshaping the future of environmental sustainability? In this episode of the Smells Like Money Podcast, host Suzan Chin-Taylor sits down with Jaymes Lee, the President and Founder of Knock Out Treatment LLC, to explore the cutting-edge digital transformation taking place in the wastewater industry.Jaymes shares his fascinating journey from researching college algae-based sustainable loops to building a startup focused on advanced technology integration. Together, they dive into how machine learning is optimizing chemical dosing to unprecedented levels of precision, solving the labor shortage caused by the "silver tsunami," and introducing highly efficient, cost-competitive nano net polymers.You will also learn about the massive potential of co-locating data centers next to anaerobic digesters for mutual heating and cooling benefits, as well as a groundbreaking, patented method utilizing a rare mineral earth catalyst to destroy PFAS via high-temperature pyrolysis.The wastewater industry is shifting from reactive firefighting to proactive, automated resource management. Tune in to discover how treating wastewater as a resource is securing long-term business survival and environmental stewardship.Key Timestamps and Discussion Points* The AI Dosing Advantage: Discover how machine learning optimizes chemical usage with a precision human operators cannot match.* Solving the Silver Tsunami: Learn how technology transitions physical workloads into digital supervisory roles to combat a shrinking labor force.* Data Center Partnerships: Explore the incredible opportunity to co-locate data centers with anaerobic digesters to share heat energy and water resources.* Sustainable Polymers: A look at new nano net polymers that cut traditional polyacrylamide use in half.* Patented PFAS Destruction: Understanding the new method that uses biology and rare mineral earth catalysts for high-temperature pyrolysis.* The Transition to Digital Responsibility: How "Talk AI" provides 24/7 monitoring so human expertise can focus on proactive maintenance.Connect with Guest Jaymes LeeCompany: Knock Out Treatment LLCEmail: jl@knockouttreat.comLinkedIn: [https://www.linkedin.com/in/jaymes-lee/]Website: knockouttreat.comI hope you find this episode as informative and as exciting as we have.Please let us know your thoughts about the episode!Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast:Website: www.creativeraven.com | https://thetuitgroup.com/LinkedIn: https://www.linkedin.com/in/creativeraven/Email: raven@creativeraven.com Telephone: +1 760-217-8010Listen and subscribe here to your favorite platform:Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotifyhttps://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast:https://creativeraven.com/smells-like-money-podcast/Be a guest on our show:https://calendly.com/thetuitgroup/be-a-podcast-guestCheck Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros:https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros#WastewaterTechnology #ArtificialIntelligence #Sustainability #CircularEconomy #PFASDestruction #Biogas #DataCenters #MachineLearning #ResourceRecovery #Innovation
To get responses, create high-value communication. When you’re doing this, obviously, you’re not actually telling your customer “I’m here to create value in our communication.” You’re just doing it: Adding value in the conversation. You’re thinking about, “what can I say when I reach out to this person the next time to make this communication more interesting, more beneficial?” By doing that, you’re going to create that in their brains and they’re not even going to know why or how it’s happening. David: Hi, and welcome to the podcast. In today’s episode, co-host Jay McFarland, and I will discuss how to get responses by creating high value communications. Welcome back, Jay. Jay: Hey, David, once again, great to be here with you as we talk again about a topic that I know in my business career, we probably haven’t had this conversation a lot. Communication is just something that happens. And it may depend on whether you’re old school or new school. Old school, we’re just making phone calls and picking up the phone. That’s high value communication. If it’s new school, we’re texting and emailing. And that’s the extent of the thought process. David: Yeah, and I think the adjective here, the high value part of it may be what we’re bringing to the discussion today. Because you’re right, communication in business is expected. It comes with the job. Mm-hmm. And we’re always going to be communicating. But the fact of the matter is that particularly now, as people are more and more likely to skip over communication, if they don’t like what you’re saying or if they don’t feel like it’s worthwhile to them, it becomes more important for us to ask ourselves “am I creating value in this conversation?” Am I creating value in this email, this text, this phone call, this podcast, right? Because if we’re not communicating value in the discussion, then we’re doing our listeners a disservice. We’re doing whoever it is that we’re calling a disservice. Whoever we’re emailing, we’re doing them all a big disservice. So, If we consider the idea that we need to be engaged in high value communication as much as possible, it will very likely change what we’re saying at any given time. Jay: Yeah, such a great point. I think that most people now are engaging these new technologies that make the communication part automatic, right? Like drip campaigns, newsletters, automatic texting or whatever. So that part of the equation is fairly easy to implement. But then the real question, as you’re bringing up, is if I’m not providing value in that communication, I am training the customer or the potential customer to block me out. Because that’s the other thing that’s so easy. It’s so easy to automatically communicate. But on the other end, it is so easy for me when I hit delete in my messages. It says, do you want to block this sender? And that’s it. It’s done. It’s over. So that’s why you want to focus on that word value. David: Yeah, and particularly now when people are using AI to help generate communications. And my belief is that’s going to cause a lot of communications to start looking like other communications. Mm-hmm. And everybody’s going to be saying pretty much the same things. But if you are operating with the intent of creating value in the communication that’s going to be a component that you might be adding that other people aren’t going to be adding into their algorithm, whether it’s with AI or whether it’s what they’re doing themselves. And you also raised a great point, which is the idea of if you’re not doing this, you are training people essentially to ignore you. And wow, that’s not what we want to train people to do. Jay: Right. my email service now, I use Mac right at the top now, they put the unsubscribe button, like that’s the first thing I see. So it is so easy, and I just think about it. There are newsletters that I keep, that I allow to keep coming, and there are those that I unsubscribe to immediately. And I kind of do this thing where I, okay, I’ll scan down quick. And I’m looking for value for me. Because I have a time to value, you know, ratio. So I’m looking, is this something, is there anything in here that this person’s sending me that I really care about? And if I get one or two and the answer is no, they’re done. That’s it. You’ll never get through to me again. David: Right. And when you think about it, particularly with something like email, but it also applies to texts or whatever, When you’re looking through your inbox, you’re going to see two things. You’re going to see who it’s from, and you’re going to see the subject line. Mm-hmm. What is it that they’re trying to communicate? So sometimes people will look at your name and they’ll say, “oh, it’s from Jay. I’m going to open this.” They don’t even care what the subject line is. Yeah. But if you don’t have that sort of relationship, they’re going to say, “okay, it’s from Jay. What does he want?” Right? And then they might go to the subject line and say, “does this subject line interest me enough to open this?” And if the answer is yes, then it will get opened. But that combination is going to be huge. And if you’re not thinking in terms of adding value in your communication, then you’re very likely not going to have any value mentioned in your subject line, and you’re going to dramatically reduce the likelihood that it’s going to get opened. Jay: Yeah, I agree. So we’re kind of talking about the drip campaigns or the ongoing attempts to kind of get in and remind them about us. That’s one part of communication. But I also think it’s important to assess the value of the regular ongoing communication that is happening. Like when somebody calls in, are they getting a phone tree? When somebody on your staff or you talk to somebody, is somebody going to hang up the phone and say, and we’ve all had this happen. I hang up the phone and I go, well, that was a big fat waste of time, right? And so clearly I didn’t have a high value conversation with the person who I was talking to. David: Yeah, exactly, and I think we’ve all been in that situation where we’ve either been on the receiving end of it or we’ve been on the ascending side of it, where we just feel like, “oh wow, I clearly didn’t create enough value in this communication.” If they’re ignoring us, if they’re ghosting us, there’s always a reason for it. Now that reason is not always us. maybe it’s not your communication. Maybe you’re doing everything right and this person just has different things going on, or they’re afraid to say no, whatever that is. We’re never going to completely get around that. But if you recognize the fact that most people are going to be looking for “what’s in it for me? What’s the benefit to me in pursuing this conversation?” Then we can change what we’re doing. And the really great point that you raised there is, yeah, we’re not just talking about drip campaigns, we are talking about every single bit of communication that you put out. And that’s sort of what we led off with, is that you need to create high value communication in everything. Telephone calls, voice messages when you’re leaving a voicemail message. A lot of people don’t get calls back when they leave a voicemail message. And some of the reason for that is very likely the fact that there may not be enough value created in the message that is being left. If the message is, “Hey, give me a call back,” and I don’t know why I should, because I don’t know how that will benefit me, then the likelihood of me calling back is dramatically reduced. But if I recognize that I need to dangle some sort of carrot there. Why should they want to contact me back? Why should they want to return the call? And if I can add some value in there, give me a call back so I can, dot dot dot. What is it? What can you do that would be beneficial to them? Because if you say that in the communication, they’ll be a lot more likely to reply. Jay: Yeah. I think today it’s so funny how we respond to things. When I get an email that I don’t feel like had value or that I didn’t ask for. I feel invaded. I feel like somebody has come into my house and forced their will upon me. And when I get a text, it’s even worse. We judge these communications so aggressively and one of the other things that jumps into my mind that is so important about high value communication, one of the things I hate is when I call and whoever I’m calling goes right into the sales pitch, like right away. We don’t want to misinterpret value as the minute I get on the phone with them, I’m going to tell you what my value is to them. My preference is that they spend some time getting to know me so that they can properly explain to me how their product or service fits into my situation. If they’re just going to start cramming stuff down my throat, the minute we start talking, I’m going to be gone pretty quick. David: Yeah, and that’s an excellent distinction. Because there’s the value that we will create if and when we do business together, right? If I’m trying to sell you something, there should be value created if we’re doing business together, right? Otherwise, there’s no purpose in that happening. But I’m talking about the value that has to happen to even have that conversation. When you dive right into “here’s who I am and here’s what I sell,” they don’t understand the value at that point, right? Because the value has to come, to some extent, from the relationship that we are establishing in that call. And so to the extent that we’re going to lead off with value in that call or in that communication, we need to do it in a way where they get the value upfront and it can’t be related to the fact that they’re already buying something from us. Jay: Yeah, such a great point. This is one of the things I do every day as I do sales consultations. And oftentimes I will have people that have already spoken to two or three of my competitors and they will vent to me about how they talk to those people. They were just trying to sell me. I never felt like they had any real interest in me. And then they talk to me and the first five minutes of the conversation, I’m getting to know them and their product and what they’re looking for so that I can actually provide a consultation, because that’s what I bill it as, right? I if I say it’s a sales consultation, or a free consultation is what we call it, and what they’re getting is a sales pitch, that is just bait and switch and they’ll sense it immediately. David: Yeah, absolutely. And once again, I think just considering this, just thinking about it, keeping in the back of your mind or tacking it up on the wall next to your desk, next to your phone to remind yourself that ultimately it’s about creating high value communication, if we want to get a response, if we want to engage with people, create relationships, and ultimately sell something, Jay: Yeah, and at every level of communication, right? Not just the beginning, not just the middle, but the entire process from beginning to end. Think about that mindset, if a customer knows that every time they interact with you, it’s going to somehow be fulfilling on some level. Whether it’s the product or how the communication is perceived or how you just pick up the phone. Then, like we talked about in the last podcast, when we see a caller ID and somebody’s calling us, we’re not going to be like, “ugh, I can’t believe I have to pick up the phone on this one.” We’re going to be like, “oh, it’s going to be great to talk to that person.” David: And nine times out of 10, they won’t even realize why. Right? Because most people don’t talk about this. They don’t think about this. They don’t even consider the idea of creating value in the communication. So if you’re doing this, obviously, you’re not telling your customer “well, I’m here to create value in our communication,” right? You’re just doing it. Adding value in the conversation. Thinking “what can I say when I reach out to this person the next time to make this communication more interesting, more beneficial?” By doing that, you’re going to create that in their brains and they’re not even going to know why it’s happening. Jay: Yeah, absolutely. Such a great point. How do people find out more, David? David: Well, you can go to TopSecrets.com/call, schedule a call with myself or my team. If you are looking to create value in your communication, that is really one of the core principles of what we do in our Total Market Domination course. A lot of it is about creating entry-level communication, the kind of communication that’s going to introduce you to someone initially so that they can start to feel comfortable with you and comfort level communication, because they’re not going to buy until they get to the point where they’re feeling comfortable. So there are different levels of high value communication that we walk you through that are specifically designed to get you the result that you’re probably looking for. Jay: As always, I love the conversation. Thank you so much for your time today. David: Thank you, Jay. Are You Ready to Get Responses with High-Value Business Communication? If so, check out the five primary ways we help promotional product distributors grow: Just Getting Started? If you (or someone on your team) is just getting started in promotional products sales, learn how we can help. Need Clients Now? If you're already grounded in the essentials of promotional product sales and just need to get clients now, click here. Want EQP/Preferential Pricing? Are you an established industry veteran doing a significant volume of sales? If so, click here to get End Quantity Pricing from many of the top supplier lines in the promo industry. Time to Hire Salespeople? If you want to hire others to grow your promo sales, click here. Ready to Dominate Your Market? If you're serious about creating top-of-mind-awareness with the very best prospects in your market, schedule a one-on-one Strategy Session here.
June 27th: Larry Gene Bell Arrested (1985) To take a human life is truly horrible. To taunt the family of your victims is unimaginable. On June 27th 1985 a man was arrested after weeks of calling the family of his victim. Taunting them over and over with details of how he took the life of their loved one and making them relive the horror. https://en.wikipedia.org/wiki/Larry_Gene_Bell, https://www.aetv.com/real-crime/john-douglas-shari-smith, https://murderpedia.org/male.B/b1/bell-larry-gene.htm, https://allthatsinteresting.com/larry-gene-bell Learn more about your ad choices. Visit megaphone.fm/adchoices
For our 150th episode, Greg Jenner is joined by historian Professor Iwan Morus and comedian Catherine Bohart to learn about the history of the telephone on its 150th anniversary.The inventor of the telephone, Alexander Graham Bell, was granted the American patent for his new communication system 150 years ago, on the 7th March 1876, beating out fellow inventor Elisha Gray who had submitted his patent on the very same day. But Bell still had to convince people that this novel form of communication would change their lives, and so he set out on a promotional tour across America and England, showcasing the wonder of his new invention, and even gifting a pair of phones to Queen Victoria.In this episode, we look at the first few decades of the telephone's existence: the dramatic race between Bell, Gray and an Italian immigrant named Meucci to be the first to patent it, how quickly it was rolled out across America, how the technology actually worked, and its problems, including the ease with which people could eavesdrop on their neighbour's conversations. We also look at the rise in jobs for women it provided, and the social anxieties it provoked, which mirror many of the worries voiced today about smartphones and social media. And we examine some early telephone etiquette: should you answer the phone with ‘hello' or ‘ahoy-hoy', and did a man need to be wearing trousers when speaking on the phone to a woman?This is a radio edit of the original podcast episode. For the full-length version, please look further back in the feed.Hosted by: Greg Jenner Research by: Rosalyn Sklar and Katharine Russell Written by: Rosalyn Sklar, Dr Emmie Rose Price-Goodfellow, Dr Emma Nagouse, and Greg Jenner Produced by: Dr Emmie Rose Price-Goodfellow and Greg Jenner Audio Producer: Steve Hankey Production Coordinator: Gill Huggett Senior Producer: Dr Emma Nagouse Executive Editor: Philip Sellars
On today's Extra, Telephones & Landlines, Tom hates Princess phones, & Air B&B's Learn more about your ad choices. Visit podcastchoices.com/adchoices
No Snooping, Please!
Jeudi 25 juin, François Sorel a reçu Julien Villeret, directeur de l'innovation chez EDF, Yves Maitre, operating partner chez Jolt Capital et cofondateur de Xunos, et Didier Sanz, journaliste Tech. Ils se sont penchés sur l'augmentation des prix chez Apple, l'ébranlement des business models par la RAM, ainsi que le dévoilement de la première puce IA maison d'OpenAI, dans l'émission Tech & Co, la quotidienne, sur BFM Business. Retrouvez l'émission du lundi au jeudi et réécoutez-la en podcast.
Can the lowly earthworm solve our biggest industrial wastewater challenges? In this episode of The Doo Doo Diva's Smells Like Money Podcast, host Suzan Chin Taylor sits down with Russ Davis, CEO and President of Perca, Inc., to explore a highly disruptive, eco friendly breakthrough in clean tech: verma filtration. Russ shares his 25 year journey from large scale agricultural composting to piloting successful commercial worm bed systems that treat high strength industrial waste, eliminate odors, and slash energy consumption. If you are an industrial producer facing sky high discharge fees or a professional curious about the future of biomimicry in utility management, this episode is a must watch!
In this episode, brought to you by Wesleyan Financial Services, Suki Singh, Area Manager for Practice Plan, speaks to Iain Stevenson, Head of Dental at Wesleyan Financial Services about the financial and legal impacts of moving to private practice, highlighting the importance of early planning, replacing NHS benefits, and having the right agreements and specialist advice in place. This podcast is for information only and does not constitute financial advice. ‘WESLEYAN' is a trading name of the Wesleyan Group of companies. Wesleyan Assurance Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Advice is provided by Wesleyan Financial Services who is authorised and regulated by the Financial Conduct Authority and is wholly owned by Wesleyan Assurance Society. Wesleyan Financial Services Ltd (Registered in England and Wales No. 1651212) is authorised and regulated by the Financial Conduct Authority. Registered Office: Colmore Circus, Birmingham B4 6AR. Telephone: 0345 351 2352. Calls may be recorded to help us provide, monitor and improve our services to you. VAT number 487282114 Charges may apply. Learn more about our charges at wesleyan.co.uk/charges. Practice Plan Limited (Registered in England and Wales No. 03089948) is a part of the Wesleyan Group. VAT number 864451119 Registered office: Cambrian Works, Gobowen Road, Oswestry, Shropshire, SY11 1HS Telephone: 01691 684120. Website: www.practiceplan.co.uk. Practice Plan Limited is an introducer appointed representative of Wesleyan Financial Services Limited.
Tonight, the signal begins with a rainy road, a frightened son, and a father's desperate attempt to bury the truth. Then we step Out of This World into a nightmare of stage lights, ventriloquism, and a dummy that may know more than any wooden thing should. After that comes one of radio's most famous terror pieces, Sorry, Wrong Number, where a woman trapped by a telephone hears the machinery of murder moving closer. And finally, The Whistler brings us Jealousy, a poisonous tale of fear, obsession, suspicion, and the terrible ways love curdles into death.
Washington State is known for its volcanic mountains, isolated coastlines, ancient evergreen forests, deep river valleys, military facilities, and immense stretches of wilderness. It is also the setting for some of the most disturbing unexplained encounters ever reported.In this presentation of UNEXPLAINED WASHINGTON, Lon Strickler examines eight extraordinary cases involving UFO activity, missing time, transparent flying creatures, cloaked humanoids, upright canines, Sasquatch, military secrecy, and an unsolved disappearance that continues to haunt him personally.A ten-year-old boy camping near Beacon Rock awakens after hours of missing time with his boots on the wrong feet, wet socks, unexplained puncture marks, and no memory of what happened after his dogs began reacting to something in the darkness.A married couple in Bremerton watches two enormous, transparent creatures with prehistoric features glide silently above their heads. Their reflective bodies appear almost invisible in the moonlight.Campers near Table Mountain hear footsteps, faint drumming, and movement around their tents before one witness sees a long-limbed gray humanoid crouching between the trees.A man guarding a rural property encounters a partially cloaked humanoid suspended near an ancient cedar tree. The figure resembles rippling air and produces an immediate, overwhelming wave of dread.At a gas station in Grayland, a nearly seven-foot-tall employee confronts an enormous canine creature standing upright behind the building.Near Kirkland, a hiker claims to witness a violent confrontation between a Sasquatch and a translucent reptilian creature capable of producing a mysterious burning substance.A former United States Air Force serviceman describes a secret assignment following the 1980 eruption of Mount St. Helens. Armed guards were ordered to protect heavily concealed figures whose unusual height and proportions led him to question whether they were human disaster victims.The presentation concludes with the deeply emotional case of Mandy, a young Washington schoolteacher who contacted Lon after strange red-and-white lights appeared near her isolated farmhouse. Telephone failures, electrical blackouts, scratching on the roof, movement in the attic, and terrifying aerial activity followed.Days after Mandy asked, “Why is this happening to us?” she vanished from her bedroom without a trace.Her car, clothing, and personal belongings remained behind. There was no apparent forced entry and no known explanation for how she disappeared.These cases raise difficult questions about what may inhabit Washington's forests, mountains, waterways, and skies.Are these encounters evidence of undiscovered biological creatures, dimensional intrusions, spiritual entities, extraterrestrial activity, classified military operations, or phenomena that exist beyond our current understanding?Join Lon Strickler as he investigates the witnesses, patterns, and disturbing mysteries of UNEXPLAINED WASHINGTON.Please subscribe to Phantoms & Monsters Radio, activate notifications, and share this presentation with others interested in cryptids, UFOs, paranormal phenomena, mysterious disappearances, and the unexplained.Visit Phantoms & Monsters for additional eyewitness reports, investigations, commentary, and Fortean research.
Washington State is known for its volcanic mountains, isolated coastlines, ancient evergreen forests, deep river valleys, military facilities, and immense stretches of wilderness. It is also the setting for some of the most disturbing unexplained encounters ever reported.In this presentation of UNEXPLAINED WASHINGTON, Lon Strickler examines eight extraordinary cases involving UFO activity, missing time, transparent flying creatures, cloaked humanoids, upright canines, Sasquatch, military secrecy, and an unsolved disappearance that continues to haunt him personally.A ten-year-old boy camping near Beacon Rock awakens after hours of missing time with his boots on the wrong feet, wet socks, unexplained puncture marks, and no memory of what happened after his dogs began reacting to something in the darkness.A married couple in Bremerton watches two enormous, transparent creatures with prehistoric features glide silently above their heads. Their reflective bodies appear almost invisible in the moonlight.Campers near Table Mountain hear footsteps, faint drumming, and movement around their tents before one witness sees a long-limbed gray humanoid crouching between the trees.A man guarding a rural property encounters a partially cloaked humanoid suspended near an ancient cedar tree. The figure resembles rippling air and produces an immediate, overwhelming wave of dread.At a gas station in Grayland, a nearly seven-foot-tall employee confronts an enormous canine creature standing upright behind the building.Near Kirkland, a hiker claims to witness a violent confrontation between a Sasquatch and a translucent reptilian creature capable of producing a mysterious burning substance.A former United States Air Force serviceman describes a secret assignment following the 1980 eruption of Mount St. Helens. Armed guards were ordered to protect heavily concealed figures whose unusual height and proportions led him to question whether they were human disaster victims.The presentation concludes with the deeply emotional case of Mandy, a young Washington schoolteacher who contacted Lon after strange red-and-white lights appeared near her isolated farmhouse. Telephone failures, electrical blackouts, scratching on the roof, movement in the attic, and terrifying aerial activity followed.Days after Mandy asked, “Why is this happening to us?” she vanished from her bedroom without a trace.Her car, clothing, and personal belongings remained behind. There was no apparent forced entry and no known explanation for how she disappeared.These cases raise difficult questions about what may inhabit Washington's forests, mountains, waterways, and skies.Are these encounters evidence of undiscovered biological creatures, dimensional intrusions, spiritual entities, extraterrestrial activity, classified military operations, or phenomena that exist beyond our current understanding?Join Lon Strickler as he investigates the witnesses, patterns, and disturbing mysteries of UNEXPLAINED WASHINGTON.Please subscribe to Phantoms & Monsters Radio, activate notifications, and share this presentation with others interested in cryptids, UFOs, paranormal phenomena, mysterious disappearances, and the unexplained.Visit Phantoms & Monsters for additional eyewitness reports, investigations, commentary, and Fortean research.
In this episode of the Smells Like Money Podcast, host Suzan Chin Taylor sits down with C. Howie Honeyman, the CEO, innovator, and solutions developer at Forward Water Technologies. They discuss a critical paradigm shift in industrial wastewater management: stopping the problem upstream directly within the industrial process stream, rather than treating water after it hits the municipal sewer system. Traditional industrial wastewater management relies heavily on energy intensive and expensive "burn, boil, and bury" methods, such as incineration, thermal evaporation, or deep well disposal. Forward Water Technologies changes the game by using low energy membrane technology to squeeze out 75% to 90% of clean, reusable water from difficult waste streams like reverse osmosis discharge and high strength brines. Key Discussion Points:- Shifting the Paradigm Upstream:Traditional industrial wastewater management relies heavily on energy intensive or expensive methods often referred to as burn, boil, and bury. This involves incineration, thermal evaporation, or deep well disposal. Forward Water Technologies tacks onto the end of existing process trains, capturing water from highly contaminated waste streams before it ever reaches the municipal sewer system.- Economic and Operational Benefits:Reusing industrial water does more than reduce disposal costs. In regions facing water scarcity, such as parts of Mexico and Canada, municipalities limit the amount of fresh water industries can extract. By reclaiming over 50% of their waste as clean water, manufacturers can increase production rates using their current capital, directly boosting revenue.- Overcoming Industry Skepticism:The water treatment industry has historically faced a flood of unfulfilled promises, making engineering communities highly skeptical of emerging technologies. Forward Water Technologies addresses this by making modest promises, over delivering, and offering paid, transportable commercial pilot programs so clients can see their actual waste being treated on site.- The Three Legged Stool of Adoption:Widespread adoption of water reuse technology is accelerating due to a perfect storm of three factors: increasing water scarcity, rising costs and restrictions on traditional disposal methods, and the economic incentive of extracting valuable minerals, like lithium salts, from concentrated waste streams.Resources Mentioned:Forward Water Technologies Website: www.forwardwater.comCreative Raven Website: creativeraven.comConnect with C. Howie HoneymanCEO / Forward Water TechnologiesEmail: howie.honeyman@gmail.comLinkedIn: https://www.linkedin.com/in/c-howie-honeyman-7a41b316/Website: ForwardWater.comI hope you find this episode as informative and as exciting as we have.Please let us know your thoughts about the episode!Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast:Website: www.creativeraven.com | https://thetuitgroup.com/LinkedIn: https://www.linkedin.com/in/creativeraven/Email: raven@creativeraven.com Telephone: +1 760-217-8010Listen and subscribe here to your favorite platform:Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotifyhttps://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast:https://creativeraven.com/smells-like-money-podcast/Be a guest on our show:https://calendly.com/thetuitgroup/be-a-podcast-guestCheck Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros:https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros#WastewaterTreatment #WaterReuse #IndustrialSustainability #ForwardOsmosis #CleanTech #WaterScarcity #EnvironmentalEngineering #SmellsLikeMoneyPodcast
One of my first conversations with Gabriela was about her work as a medical interpreter. I shared a situation that I'd experienced on holiday many years ago when someone in our group didn't have access to an interpreter in hospital. Until this time, I'd never thought about it – but it can be a scary situation if you know that you need medical assistance, but you aren't entirely sure what's going on – whether that's because you're living in a country where a different language is used or because you're travelling or on holiday.From there, we got on to why it's important for Gabriela to provide language access to people in situations involving important conversations relating to them – whether that's a medical appointment or a legal hearing. That's when I decided she'd be an interesting guest on the podcast – both to explain her journey for people interested in this kind of work, and to remind us all of the importance of having full access to the facts so that someone can participate fully in conversations about them. This text, originally from her bio sums it up: “For Gabriela, language access is personal — the idea that something as fundamental as being understood should never be a privilege. She knows first-hand the weight that falls on people when there is no interpreter in the room: miscommunication, fear, and the quiet indignity of not being heard.”Gabriela describes her journey, talks about some of the changes in the telephone interpreting space over the last years, shares some of the best parts and the challenges, and gives tips for those who are thinking about entering this field.Gabriela Paez is a Senior SpanishEnglish Interpreter with 10 years of experience in medical, legal, and public service settings. Based in Mexico, she specializes in professional consecutive and remote interpretation (OPI/VRI), interpreting more than 50,000 minutes annually.Find out more on the show notes page: https://englishwithkirsty.com/podcast/episode316/
No matter what I do it's going to be a problem. I can't even make an online order without an issue. Laugh as I explain.
While artificial intelligence is rapidly expanding across the globe, the massive data centers running behind the scenes require an immense amount of water, creating an unprecedented strain on municipal supply sources. In this episode of the Smells Like Money podcast, host Suzan Chin Taylor sits down with Howie Honeyman, an innovator and product developer at Forward Water Technologies, to explore this critical but often overlooked crisis facing our global water supply. Howie challenges the traditional framework of water management, advocating for a future where industrial facilities treat water not as a disposable resource, but as a permanent piece of capital equipment and infrastructure. Tune in to learn how advanced water treatment technologies can eliminate permanent water loss, reclaim highly contaminated industrial brine, and protect municipal infrastructure before a crisis hits. Key Discussion Points: The AI Water Demand: The expansion of water heavy sectors, particularly AI data centers, presents an unprecedented challenge to municipal supply chains. Permanent Water Loss: Traditional industrial disposal methods, like deep well disposal, permanently remove a volume of water from the natural cycle roughly equivalent to the flow of Niagara Falls for 30 full days every single year in the United States alone. Water as Capital Equipment: To combat shortages, facilities should be built to purchase a water charge once and reuse that same water as a tool over and over throughout the lifetime of the plant. Solving the Problem at the Source: Forward Water Technologies utilizes a forward osmosis process that compresses heavily compromised industrial brine wastewater down to a tiny fraction, returning the vast majority of it back to the facility as clean, potable water for reuse. A Toolbox for Municipalities: Discover how municipal leaders can protect their own infrastructure by building a validated toolbox of ancillary treatments to share with their industrial clients.Resources Mentioned:Forward Water Technologies Website: www.forwardwater.comCreative Raven Website: creativeraven.comConnect with C. Howie HoneymanCEO / Forward Water TechnologiesEmail: howie.honeyman@gmail.comLinkedIn: https://www.linkedin.com/in/c-howie-honeyman-7a41b316/Website: ForwardWater.comI hope you find this episode as informative and as exciting as we have.Please let us know your thoughts about the episode!Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast:Website: www.creativeraven.com | https://thetuitgroup.com/LinkedIn: https://www.linkedin.com/in/creativeraven/Email: raven@creativeraven.com Telephone: +1 760-217-8010Listen and subscribe here to your favorite platform:Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotifyhttps://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast:https://creativeraven.com/smells-like-money-podcast/Be a guest on our show:https://calendly.com/thetuitgroup/be-a-podcast-guestCheck Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros:https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros#WastewaterTreatment #WaterReuse #IndustrialSustainability #AIDataCenters #ForwardOsmosis #CircularEconomy #WaterInfrastructure #SmartWater Management
A Saturday morning phone call changed my whole day. Dad was in an accident, and suddenly nothing else mattered.Stay connected:* YouTube - https://www.youtube.com/@shannoncasonstoryteller* Instagram - https://www.instagram.com/shannoncason/* Twitter - https://twitter.com/shannoncason* Facebook - https://www.facebook.com/ShannonCasonTalks* TikTok - https://www.tiktok.com/@shannoncasonSupport the stories:* Patreon - https://www.patreon.com/shannoncason* CashApp - https://cash.app/$ShannonCason* PayPal - https://www.paypal.com/paypalme/homemadestories1* Merch & more - https://www.shannoncason.com/Supporters get a mention on the next Homemade Stories Podcast! Hosted on Acast. See acast.com/privacy for more information.
Send us Fan MailDonate to the GoFundMe for my feature-length film, The Cabin!Welcome to the third Hidden Track Podcast!The third podcast is a deep dive into something we older generations saw plenty of and never thought would become relics of the past: the telephone booth. From two million booths in 1999 in the United States to fewer than 100,000 today, the telephone booth is a piece of Americana that is quickly fading away. On this new podcast, we look at the history of the phone booth and why these simple pieces of architecture evoke such a strong feeling of nostalgia in those 40 and older.These are short-form shows, clocking in at roughly 10-15 minutes. They will cover a topic or two, likely previously covered on the In My Footsteps Podcast. These are subjects that were part of Top 5's or other list-form segments and deserve a more in-depth look.Enjoy this little podcast snack, and also cast your mind back to the last time you used a telephone booth. If you are curious where the nearest phone booth is to you, check out Payphone-Project.comTo support me and the show, become a member on Patreon. Or you can support my work and Buy Me A Coffee!Helpful Links from this EpisodeBuy My New Book, In Their Footsteps!Searching For the Lady of the Dunes True Crime BookHooked By Kiwi - Etsy.comDJ Williams MusicKeeKee's Cape Cod KitchenMSFTS CommunityKingfisher Hotels Cape CodChristopher Setterlund.comCape Cod Living - Zazzle StoreSubscribe on YouTube!Initial Impressions 2.0 BlogCJSetterlundPhotos on EtsyListen to Episode 247 hereSupport the show
Welcome to another episode of the Smells Like Money Podcast. In this episode, host Suzan Chin-Taylor sits down with Darrell Moon, the CEO and founder of Orriant, to explore a revolutionary shift in employee benefits.Traditional corporate insurance models often leave business owners feeling powerless. Darrell shares how employers can reclaim control, drastically reduce costs, and provide superior, personalized care for their workforce. Drawing from his background as a hospital administrator and inspired by a highly successful Alaskan indigenous healthcare model, Darrell introduces the concept of Aspirational Healthcare. This innovative approach leverages fee for service alignment, cash pay advantages, and concierge primary care to remove traditional insurance friction points for businesses of all sizes.Inside This Episode:- The Root of Misalignment: Learn why traditional healthcare systems reward filling beds rather than keeping patients healthy, creating a massive disconnect for employers.- The Aspirational Model: Discover a system that prioritizes relationship focused, preventative care, boasting a 98% customer satisfaction rate while cutting healthcare spending nearly in half.- Wielding Employer Power: Find out how moving away from commission based legacy brokers allows businesses to design custom healthcare plans tailored to employee loyalty.- The Power of Cash Pay: See how removing restrictive network contracts and utilizing instant cash pay applications unlocks steep discounts with top tier providers.- Scalability: Explore how these flexible plans offer zero deductibles, premium reductions, and 24/7 concierge nurse navigation for operations of any size.Connect With Our GuestDarrell Moon, CEO and Founder of OrriantEmail: darrell@orriant.comWebsite: orriant.comLinkedIn: https://www.linkedin.com/in/darrelltmoon/I hope you find this episode as informative and as exciting as we have.Please let us know your thoughts about the episode!Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast:Website: www.creativeraven.com | https://thetuitgroup.com/LinkedIn: https://www.linkedin.com/in/creativeraven/Email: raven@creativeraven.com Telephone: +1 760-217-8010Listen and subscribe here to your favorite platform:Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotifyhttps://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast:https://creativeraven.com/smells-like-money-podcast/Be a guest on our show:https://calendly.com/thetuitgroup/be-a-podcast-guestCheck Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros:https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros#AspirationalHealthcare #SmellsLikeMoney #HealthcareReform #EmployeeBenefits #Orriant #Creative Raven #BusinessGrowth #WorkforceWellness #HealthcareInnovation #DoodooDivas
Mark hosts “Telephone Tuesday” where he takes your phone calls on various subjects. Today, Mark takes calls from listeners on how people will vote in the Missouri August primary regarding the phasing out of the state income tax.
In this episode of Gangland Wire, retired Kansas City Police Intelligence Unit detective Gary Jenkins sits down with author Frank Hayde to explore his latest book, Hoffa's Connection. Hayde, a Kansas City native and noted mob historian, brings forward a largely overlooked figure in organized crime history—Sylvia Pagano. The conversation centers on Pagano's rise from Kansas City to Detroit, where she operated at the intersection of organized crime and labor unions under Jimmy Hoffa. Known for her effectiveness as a union organizer, Pagano infiltrated workplaces, signed up members, and quietly maintained ties to powerful mob figures. Her ability to navigate both worlds made her a key behind-the-scenes operator during a volatile era in American labor history. Hayde details Pagano's role in helping broker alliances between the Mafia and the Teamsters during a turbulent strike, marking a turning point in the relationship between organized crime and labor. Drawing from FBI wiretaps, he reveals candid conversations that shed light on her relationships with influential mob leaders like Tony Giacalone and Moe Dalitz, emphasizing her strategic importance across multiple crime families. The episode also explores the life of Chucky O’Brien, who grew up surrounded by Hoffa and organized crime figures. Through Hayde's research and interviews, listeners gain insight into the generational impact of mob ties, as well as the strict code of silence that governed both mother and son. Beyond individual stories, the discussion expands to the broader national network connecting crime families and labor unions. Pagano's reach extended well beyond regional boundaries, illustrating how organized crime leveraged union influence across the country. This episode offers a fresh perspective on the enduring mystery surrounding Hoffa's disappearance by examining the deeper historical context—and the overlooked players like Sylvia Pagano who helped shape it. It's a detailed look at power, loyalty, and survival within the American Mafia. The book is Hoffa’s Connections:The Story of Sylvia Pagano: the Kansas City Girl at the Center of the Mafia’s Alliance with the Teamsters Union xxx [0:00] Hey, all you wiretappers out there, good to be back here in the studio of Gangland [0:03] Wire. This is Gary Jenkins. I’m a retired Kansas City Police Intelligence Unit detective, later sergeant. I have this podcast, Gangland Wire. I’ve got a website. If you want to go check my website out, I’ve got a few things for sale on there. And you can go rent the documentaries I’ve done about the Kansas City mob on Amazon. Just search my name. I’m all over the internet. Just search my name and mafia and you’ll find more you ever wanted to know about me and the mob and what I’ve done. And today I have a really a former Kansas City boy, a Kansas City native who has done several books on the mob, particularly the Kansas City mob. And he’s got a most recent one that I find just really fascinating. It’s a little known story that will help shed the light on Jimmy Hoffa, a little bit more light than most of you ever knew. There’s some questions that I had myself that’s not really in the in the popular culture about Jimmy Hoffa. It’s Frank Hayde. Welcome, Frank. Thanks, Gary. Great to be with you again. All right, Frank. We’ve done Mafia Dreams and Mafia and the Machine. So tell the guys a little bit about yourself and your books. [1:13] I grew up in Kansas City. My family stretches way back in Kansas City, and they were involved in the political machine under Pendergast, and so I heard a lot of stories about those days growing up. Later in my career with the National Park Service, I worked a short stint at the Harry Truman National Historic Site, where I learned more about local history, more about the political machine and the mob in Kansas City. So that’s where my interest started. [1:39] And then many years later, I wrote The Mafia and the Machine, and then followed that up with some of these other books, including this most recent one, Hoffa’s Connection, the story of Sylvia Pagano, the Kansas City girl at the center of the Mafia’s alliance with the Teamsters. You know, that’s the mouthful, I know. You know how it is with the subtitle. You can try to get the, summarize the entire book in your subtitle. So, that’s what that is. Yeah. When you look up a book or you see it online or whatever, you want to know quickly what it’s about. So I see that title, Hoffa. Oh, that’s interesting. I thought everything was done about Hoffa. Then you got this subtitle in here and you say, oh, that’s interesting. I didn’t know about this. And I didn’t myself, this Sylvia Pagano. And the story starts in Kansas City. It’s a fascinating story, guys. I want to tell you, it is a fascinating story. [2:31] But before we get started, Frank was a park ranger, a law enforcement park ranger for the National Park Service for 20 years. And he has a really interesting mob interaction when he was in, I believe you run a temporary assignment out in California. Tell the guys about your mafia interaction as a law enforcement officer. [2:53] Yeah. So I was actually at the park service 32 years. 20 of those were law enforcement and just retired. But in the summer of 2024, I got to go out to Redwood National Park on what we call a detail, which is a temporary assignment. They were shorthanded and needed a little extra help. And I knew the place pretty well because I had worked there earlier in my career. So I went out there and it’s a beautiful place. And I was on patrol and I came upon a campsite and there was some violations going on. Nothing major, just the typical stuff that we see as park rangers. And I contacted the occupants of this campsite and I got their licenses and I was back in my vehicle running the licenses. There was a male and a female and the female, I noticed it was a New York license and Brooklyn address and last name is Scarpa. I said, no, that can’t be. That’d be too much of a coincidence. And ran the information, recontacted the subject. And I asked the female, I said, by any chance, are you related to Greg Scarpa? She said, oh, yeah, that was my grandfather. And Greg Jr. was my father. [4:02] And I guess I had to laugh. And by then, I had already written a ticket or two, I think, for just petty offenses. And so I handed her ticket and then asked her if she’d take a picture with me. But she was real nice. She understood that people don’t mind, and she was great. She took a picture with me, and she was more than happy to talk about her father and her grandfather. And it was all very interesting and just quite the coincidence. Yeah, really. That was quite a coincidence. Not only the main coincidence was that you knew her. And then a lot of people might know the name. You really knew the name. Yeah, no. And you had this whole interest in it to talk about. Yeah, I can tell you that 99% of park rangers, you have no idea. Now, if you’re a Brooklyn cop, that’s different. But I was probably the only park ranger alive that would have made that connection because of my interest in the topic. I’ve been trying to get Greg Scarlett Jr. to come on. He’s made some intimations to somebody else. He followed my Facebook group, and I followed his. And so I don’t know. I reached out indirectly. I don’t know exactly how to get a hold of him. Maybe I’ll package this little story up and I’ll send that to him. Maybe that’ll get him to come on the show. Except you wrote the tickets, damn it. That’s the problem. I hope he won’t come after me to write in his daughter’s tickets. Yeah. [5:25] All right, Frank. So let’s go in this most recent book, Hoffa’s Connection. How did you, Sylvia Pagano, how did you even get onto that name other than, did you start, she’s Chucky O’Brien’s mother, who most guys know if you’re really into Hoffa at all, or even on the little bit, Chucky O’Brien was, everybody thought he was like his illegitimate son a lot of times or his surrogate son. And he was really close to Hoffa and drove him around. I was going through your book. He was a guy that Hoffa could send around to other mob people because he was half Italian himself and both sides trusted him to carry messages and do meetings and things like that. So how did you get onto this originally? So I got a call from Jack Goldsmith, who’s a very interesting man because he is the learned hand professor of law at Harvard University, senior fellow at the Hoover Institution, former assistant attorney general under President Bush. But for me, the most interesting thing about him was that he is Chucky O’Brien’s stepson. [6:29] And he was working on his book, Inhofe’s Shadow, when he contacted me. It’s a great book. I would recommend it to all the wiretappers. But it’s about Chucky. And he wanted to know if I had come across any information on Chucky O’Brien in my research for the Mafia and the Machine, because Chucky was from Kansas City. I said, what? Chucky O’Brien was from Kansas City? Because I knew all about Chucky O’Brien, but I had no idea he was from Kansas City. So that shocked me. And I don’t think very few people knew that. His Kansas City roots were scarcely known. Everybody just thought of Chucky as a Detroit guy. But when I finally read Goldsmith’s book, it’s about Chucky, but he touches on Sylvia. And I found what he wrote about Sylvia to be completely fascinating, especially because she was Kansas City. And so I thought, shoot, she’s in my wheelhouse. I thought, wow, she would make a great subject for a book. But I balked at it because she was so secretive that she left hardly anything information, hardly any documents exist about Sylvia. It’s just she wasn’t like the men that she associated with who were so extensively documented. There was just very little known about her, not even very many photographs in existence. [7:44] But fortunately, I got together with Pat Faisal in Kansas City. He’s a terrific researcher. You’ve worked with him a lot, Gary. You’ve had him on your show, I think. I think he’s written a couple of really important books on local history, and he had come across her independently of me, and through his own research, he had stumbled on just a brief mention or two of Sylvia Pagano in various FBI documents. [8:09] And so we decided to put our heads together, and Pat helped me with the research, did the lion’s share of the research, fed it to me, and then I would write the story. And that’s how it came together. [8:21] Interesting. And Frank, one of the coolest things, the research that Pat found was those wiretaps or bugs that the illegal bugs the FBI had in her house. And so they got a lot of really great conversations and they’re all transcribed and out there for somebody to find. So to me, that was fascinating. [8:45] Yes, that was probably our best source are these transcripts from the illegal microphones that the FBI placed in homes and businesses of organized crime associates all over the country back in the 60s. Got some great information from those. Sylvia talking freely in her apartment. Candidly, because she doesn’t know anybody’s list. And they had him in Tony Giacalone’s home juice company in Detroit also. And Sylvia was often a topic of conversation over there as well. By the way, Tony Giacalone was Sylvia’s paramour for many years. They had a long affair. People who think that Sylvia had an affair with Hoffa that produced Chucky O’Brien, [9:28] And that is not accurate. Chucky, we know who Chucky’s father was. He was a criminal out of St. Louis from the time he was a boy and went to prison when he was a young guy, was recruited from prison to come to Kansas City and work as a driver, for none other than Charlie Banagio. And so that put him right at the center of the action. [9:53] And Sylvia, having married the young man that put her right, she was already at the center of the action because she knew all the movers and shakers in the North End at that time already from the time she was a girl. But they became very much a part of Banagio’s network. And this was one fact that really blew me away that I didn’t know. And I don’t think you know it or Owsley or O’Malley or really anybody in Kansas City that Charlie Banagio was Chuckie O’Brien’s godfather. Yeah, I didn’t know that. Yeah. That is interesting. So Sylvia Pagano, she lives down there in the North End, what we call the North End folks, which is our little Italy. There’s a big church that anchors that neighborhood. And that’s where all the people came from Southern Italy and Sicily, moved into Kansas City and were associated with the church down there. After them, the Vietnamese came in and the church sponsored a lot of the Vietnamese and settled in that same neighborhood as it became a shifting neighborhood. So she’s down over there in Little Italy or the North End. And she meets a guy named Michael. Was it Three Fingers? [11:03] Oh, yeah. Frankie. Frankie Three Fingers. Coppola. Coppola, yeah. So tell us about that relationship. Yeah, that’s really interesting because Frankie Three Fingers… Hasn’t really been chronicled much as part of the Kansas City family. Because he was a roving guy, he had a lot of clout in both Italy and the U.S., and he had memberships in multiple families, and he was a high-ranking status too. So wherever he went, whether it was Detroit, Chicago, Los Angeles, St. Louis, New York, New Orleans, he was all over the place, and he was well-respected wherever he went. But he was in Kansas City for quite a long time. He was strongly associated with Padagio. And it appears from all the evidence, as well as testimony from organized crime experts in Detroit, that Frankie Three Fingers escorted Sylvia to Detroit after her marriage with Charles O’Brien ended in about 1941 in Kansas City. [12:13] So Sylvia arrives in Detroit on the arm of Frank Coppola, and that put her on the fast track to getting to know the upper echelon of the Detroit family and mobsters, top mobsters beyond Detroit. Coppola was associated with Costello in his slot machine racket down in New Orleans. [12:36] And later, after he got deported back to Italy, He worked with Lucky Luciano to put together the whole narcotics syndicate network that included the French Connection. So tremendously influential as a mobster. Sylvia could really not have picked a more influential and well-connected guy as a boyfriend. That really put her on the fast track to getting to know a lot of the most powerful guys in the country. Really interesting guy. Frank Copeland. I’ll just say it and maybe someone else can run with it. I don’t know if it’ll be me or not, but he would make a great subject for a book. Yeah, he’s not very well known. And the mob used to have this guy, Nikolai Gentile. He traveled around to different families and brokered different deals. I think back before communication was so fast and you didn’t fly from one city to the other, you had to take a train. That’s a whole day on the train to get one city to the other. Telephone communication wasn’t that good. You didn’t hardly make long distance phone calls back there in the 20s and 30s. I don’t think they were hard. So you have guys like this that then travel around and take messages that are trusted by the different cities. And so he had to be one of those guys. [13:52] You’re exactly right. In fact, he knew Nicola Gentile. [13:58] Gentile is also, I speak about him in this book also. He plays a role, a pretty important one, and he describes some events that are really fascinating. This story actually doesn’t begin in Kansas City. It begins in Pueblo, Colorado. There’s three geographic areas that are really emphasized in this story. Pueblo, Colorado, Kansas City, and Detroit. But Nicola Gentili and Frank Coppola knew each other in the United States, and they knew each other in Italy. And you’re exactly right, they had a similar role as traveling diplomats within the mafia. Very interesting. Not too many other guys, especially later on. They had Johnny Roselli, who was really well-traveled, and some others. But in those early days, a couple of these guys, Coppola, Gentile, I don’t know if there was any others or not, but that was what they did. They were all over the place, and they were so well-connected, and they really had memberships in multiple families. And that seems to have faded away later. You didn’t hear too much about guys that had more than one member. So occasionally somebody would switch families, but yeah, they were really interesting, [15:11] real, what you would call international mystery men, I think. Interesting. So she had an affair with him, and he brought her up to Detroit and started making connections in Detroit, if I remember the story right, with the Jackalones. And so what. [15:27] Take us on from there. How does she then move in with Hoffa? And she’s like in the middle between the Peckerwood truck drivers and the Italian mob, which they both needed each other and they worked well together for a long time. So how does she end up in the center of that? Yeah, she’s still quite young when she gets to Detroit. She’s just early 20s, maybe mid 20s at that point. But and here she is she’s immediately meeting all of the wise guys but she was still she needed a job she needed work i’m sure coppola helped her out to some extent but he had his own wife he had his own he probably had another mistress or two as well i mean she needed to make a she needed to make a living and raise her son chucky and um she got a job with the teamsters at that time in In Detroit, unions were strong. There was a lot of unions, and it was the capital of industrial unionism at that time. And so that just became a natural choice. She ended up meeting Burke Brennan initially, actually, even before Hoffa. Brennan was Hoffa’s right-hand guy. [16:36] And he gave her a job with the Teamsters as a salter. She was an organizer, and a good one, and a legit organizer. But her specialty was salting. Now, what’s that? So she was a union representative, and she would get a job in a factory or a warehouse, just an ordinary job. And she would go to work, just like everybody else, punch the clock. But while she was there, her real objective was signing other people up to join the union. So she’s like a secret agent in a way, buried into the normal workforce, but with a real different agenda. And she was real good at it. And the union guys noticed that she worked really hard and she was loyal and that she would keep her mouth shut. And so those were the same qualities that the mob guys admired. So this was at the time, though, and this is very important, when most of the unions and the mob were still at odds with each other. Back then, the gangsters were getting hired by companies to break strikes and to oppose unions. [17:47] And there was a particularly bad strike going on. It lasted a long time. The Teamsters were striking the Detroit Lumber Company. This was at about 42. And it was violent. And Hoffa could see the writing on the wall that the Teamsters were losing the battle. It went on and on. It was violent. And that’s where Sylvia Pagano stepped in. Burt Brennan told Jimmy Hoffa he should talk to Facci. Facci was Italian for face. And that was Sylvia’s nickname that she got when she was young back in Kansas City. Had a very pretty face. And so they called her the face. So Hoffa talked to Fauci and she set up a basically like a summit meeting peace conference, more or less. And they brokered a deal where the mob switched sides and became allies with the Teamsters against the Detroit Lumber Company. So that was really the moment that changed history, brought the mafia into the Teamsters orbit and vice versa. And that’s all traceable right back to Sylvia Pagano. [18:55] Wow. That’s interesting. I always wondered what the genesis of that was with Hoffa and the mob. And of course, we can see how it developed, but what that actual birth of that was. I think you’ve stumbled across the birth of it. You also… [19:11] We’re able to stumble across the birth of the Eastern families and New York families connection to Hoffa, which that that gets even bigger. Tell us a little bit about that. She was involved in that, believe it or not, guys. And just like in Detroit, back in New York, there’s Johnny Dio. He was busting up labor union strikes for the companies. Yeah, I think that to some degree in New York, New Jersey, that some Teamsters locals had already been infiltrated by the mafia independently and maybe unbeknownst to Hoffa in Detroit. But it really became a big thing with Hoffa and with Sylvia’s brokering that alliance. Little isolated examples of mob infiltration, I think, were already happening in Detroit. But once again, as Hoffa’s progressing in his career, moving up the ranks, he always had his eye on the top job. He wanted to be the president of the IBT. And of course, he knew he needed help in the Northeast for that, to realize that goal. And so with Sylvia helped set up meetings with Tony Ducks Corral Johnny Diagordi Tony Provenzano and Sylvia had gotten to know Provenzano in Detroit because he had strong connections to Detroit let’s see his cousin was married to. [20:39] Tony Giacalone’s cousin was married to Tony Pro, I believe, or vice versa. That’s your book. Yeah. I’d have to go back and read my own book. Yeah, it’s hard to keep up. Hard to remember all the details. All these players. Giacalone’s cousin was married to Provenzano. And so Sylvia had already met Provenzano in Detroit. And Chucky, her son, had already started calling him Uncle Tony. And so she had this great connection to Provenzano. And so she helped facilitate the Teamsters Mob Alliance in New York and New Jersey, just as she had in Detroit. And then it goes on from there. Then she later, we’re moving forward now, but she would later become the link between Hoffa and his closest contact in Cleveland, which was Moe Daylitz. She became the link between Hoffa and Alan Dorfman in Chicago. And she became the link between Hoffa and the Sevilla brothers in Kansas City. So she really was, and this is all, they taught, there’s a, from those FBI tapes, those illegal FBI tapes, we have Tony Zarelli and Nick Sevilla in Florida speaking about Sylvia Pagano and her relationship as a liaison between the Detroit family and between the Kansas City family. Like, there’s your proof right there. Not that you need it. She was really… [22:09] The guys, a lot of them really liked, adored her in the sense of she did have an affair with a couple of them, and she was a good-looking woman. A lot of them had, Moe Dalitz was known to have a crush on Sylvia, possibly an affair with Sylvia. But she was more than your mob mole, right? She was a dealmaker. She was an advisor. She was a liaison. She brought money to the table. She did deals with the guys. She helped broker some pension fund loans, all these things. So what I like to say about Sylvia is that we all know that the mob never inducted women into their ranks. But if they had, Sylvia Pagana would have been their first choice because she worked hard. She was loyal. [22:56] She kept her mouth shut. And she really lived truer to the code than some of the men did. She was 100% omerta. She really was. and she learned that in the north end of Kansas City, where Umerta was extremely strong even up into this century after it wasn’t so strong in other places and so she passed that on to Chucky O’Brien. He was also a real strong adherent to the code of silence. Yeah, I think we have to remember Chucky O’Brien was half Italian. His father was Italian. No. [23:33] So his mother, Sylvia, was the Italian. Mother, Sylvia, yeah. Yeah, his dad was Irish. Yeah, I got that mixed up. Exactly, asked backwards. But yeah, he was half Italian. And so he really talked the talk, and he moved right in. All these guys were like his uncle, Uncle Nick, Uncle Quirk, and that kind of thing. So he came back to Kansas City. Tell a little bit about Chuckie O’Brien and Kansas City. Yeah, so in 1950, he’d been in Detroit for about nine years by that point. 1950, he’s getting into high school age, and Sylvia sent him back to Kansas City to live on Independence Avenue with his grandparents, and he went to Cardinal Glennon High School. [24:13] And became a good athlete, started dating a gal from the old neighborhood who was a lot like Sylvia. I think that’s really interesting because Chucky really idolized his mother, but he never really, when he was young at least, got to spend as much time with her as he wanted. He spent a lot of time back in Kansas City. He spent a lot of time at his uncle’s house in Detroit because Sylvia was so busy with Hoffa and with the mob. So here’s Chucky in Kansas City. He meets a gal from Sylvia’s old neighborhood who has other things in common with Sylvia and who even looks, in my opinion, quite a lot like Sylvia. And he would eventually take her back to Detroit and marry her and have a family together. But his main objective, it really in Kansas City wasn’t so much going to school. It was becoming a truck driver. He wanted to become a truck driver so that he could put himself on the path to becoming a union organizer like his hero and surrogate father, Jimmy Hoffa. And according to Chucky, Uncle Nick and Uncle Cork got him his first job as a driver and got him his first union card with local 541. [25:23] And this was right at the time when Local 541 was becoming ground zero for labor strife and union corruption in the United States. And Gary, you said a key word earlier, which was Peckerwood. And that’s who was running the Kansas City Teamsters at the time. It was dominated by Peckerwood guys, country boys, basically, and like Hoffa. And these guys were just as bad as the Italian gangsters who were more famous. They ran those locals with intimidation and terror, and they were violent, and they were very ambitious. They had political power. [26:08] Make a long story short, in 1953 in Kansas City, we had an inter-union labor war. And it was the Teamsters versus almost every other union in town. And Teamsters were trying to dominate a lot of these other unions is what it was. And so you had a complete paralysis of the entire construction industry for three months. Imagine just all construction stopping for three months in any metro area and how devastating that is to the economy. 23,000 Kansas Citians were out of work. The Teamsters were refusing to pick up or deliver supplies. And that eventually morphed into violence and sabotage. You had guys going into battle at construction sites. People were getting badly injured. People were getting kidnapped. It was, and then furthermore, we had four military defense projects centered in the Kansas City area, and this is right at the height of the Korean War. So these military installations were suffering work stoppages also. So this was unacceptable in Washington. And Congress swooped in with hearings and an investigation. [27:17] And they called this, basically, it was, I think the exact language was something like the most forbidding chapter in the history of American unions, something like that. It was a big deal. This history has been mostly forgotten. But Kansas City was [27:32] completely paralyzed for about three months. And that was the union that was the local mainly primarily local 541 which chucky was a young member of he was too young at that time to get drawn into the politics of the union i don’t believe that he was on the front lines of these these battles and violence that was happening he was just a brand new truck driver at the time but he was part of that in the sense that he was a local a member of the local at the time this stuff was happening so yeah that’s that’s what happened when Chucky came back to Kansas City. [28:07] Interesting. And that must have been the time when Roy Williams started moving up the ladder and the mob was moving in and they moved this auto ring and some of his people out. And Roy Lee Williams must have, with the support of Nick Civella and the local mob, must have moved right on in. Yeah, that’s exactly what happened. The main guy behind all the strife and violence I was just talking about was Orville Ring, classic quintessential Peckerwood guy and then after all this happened Hoffa swooped in and helped negotiate an end to these conflicts in 1953 and, And Nick Civella and his crime family, they were all watching all this from the wings, planning and scheming. Wow, there’s a lot going on here. How can we capitalize on this? [28:50] So in the aftermath of it all, the Savellas basically intimidated Orville Ring out of the Union. He went back to his farm. Later, he was killed in an accident on his farm, which a lot of people thought was the mob, that the mob did it. But it looked probably just an accident. And I think a tractor rolled over on him or something like that. But yeah, Roy Williams. So at this time, just basically the Italians were taken over from the Peckerwoods. There were still some useful Peckerwoods, and they worked together. And Roy Williams was the key guy there. This is when Nick Civella and he started working together to take over the Teamsters in Kansas City. You’re exactly right. And the rest is history. Really? really. Roy Williams is an interesting guy. He was a war hero from World War II. He had several bronze stars and he was a huge war hero, but he knew which side of the bread got the butter. And so he went with that and he went with Nick Civella. And he did, he bucked up to him a few times, but Nick Civella, actually in a famous scene, Nick Civella had him picked up and driven somewhere and shined a bright light in his eyes and said, you will go along with this scheme. [30:05] So it’s, but he kept going along to almost, he almost, he did become the president of the union for a short period of time, almost right there at the end of his life and when everybody was going to jail. But he was Nick Civella’s protege and Nick Civella’s puppet for his whole life and the whole Teamsters union was. [30:24] Yeah and that story you mentioned with the white spotlight shining in his eyes they kidnapped him and took him into this empty warehouse and i always point to that as just one of those. [30:34] Terrifying stories about how the mob used to work and yeah man and that wasn’t the only time that they intimidated roy williams in that manner so he like you said he was this tough guy war hero He was a big guy, and yet even a guy like that can get intimidated into doing whatever these guys tell him to do because his tactics that they used were just terrifying. Yeah. I read one thing where he later on, he claimed when he turned and gave evidence and talked to the Bureau that he claimed that they also threatened his wife and children during one of these sit downs with him. I mean, they did the same thing to Alan Glick out in Las Vegas. Tuffy DeLuna was out there, and he read off Alan Glick’s name of his wife and his children. He said, you may find yourself expendable, but I don’t think you’re going to find your family expendable and read off their names. So there’s two good examples of them. Say that Bob never messes with your family. There’s two good examples of them using the family and family as threats. Yeah. [31:40] It’s very tough. Yeah, it is. I heard knowing Mo Dalitz, to me, that was key because he was such a mover and an operator. Talk a little more about that. He had been in Cleveland. He had to set her up with Bill Presser. And that was primarily Jewish mobsters in Cleveland, seemed to me like. And then he also had all those connections to Chicago to get to Red Dorfman, his son, Alan Dorfman. Talk a little more about that relationship with Mo Dalitz. In Mo Dalitz’s biography, I can’t think of the name of the author at the moment, but that author states that Sylvia was one of Mo Dalitz’s lovers. I’m not sure if that’s true or not. I do think that Mo Dalitz, at the very least, had a crush on Sylvia, but also respected her very much. And she, just as she had with the Detroit family before, she brokered an alliance with Daylitz. What happened was Daylitz had a laundry empire, was a rum runner and a racketeer and a leader in the Jewish mob. But he also had a lot of legitimate businesses, including a laundry empire in Detroit and Cleveland. [32:53] And while he was still in Detroit, before he really made his move to Cleveland, his permanent move to Cleveland, his laundries, along with other laundry owners, they bonded together in an association. And they were very anti-union. And they were basically at odds with the Teamsters. And until Sylvia swooped in. And Sylvia had her own connections by now to the Laundry Workers Union also. So she’s working for the Teamsters, and she’s very close to Hoffa, but she then married a guy named John Paris, who was the head of the Laundry Workers Union. [33:32] So Sylvia knows Hoffa, and she knows the head of the Laundry Workers Union very closely, and she knows Dalitz. So she’s the one who’s positioned to bring these people together, sit them down at the same table, and start working together, start negotiating. And that’s what she did with Daylitz. And so that led to Daylitz paying off Hoffa, basically, to settle this contract on terms that were favorable to Daylitz and the other laundry owners. [34:07] But you could say that Hoffa, in that case, sold out his members, at least at that time. Now, I do want to make it clear that most rank-and-file teamsters for many decades loved Hoffa because he definitely did negotiate some great contracts that brought truck drivers into the middle class, got them very good pay and benefits. And it’s only fair, it’s only right to give him credit because as somebody once said about Hoffa. [34:33] He was always a criminal, but also always a teamster. And he worked very hard for his membership. He never stopped working. And it was sincere, I do believe. But there were times when he, the ends justified the means and he did whatever he had to do to keep the union alive, but also to serve himself and enrich himself. And that was one of those cases where the membership lost out a little bit when Hoffa and Daylitz formed their alliance with the initiation and the help of Sylvia Pagano. Interesting. So let’s go back to Chucky O’Brien for a minute. He goes back up from Kansas City. He ends up back up in Detroit and working very closely with Jimmy Hoffa. And you talked to his son. Yeah. And to make that, and he was probably a huge help and some insight into what his father was like. So talk about Chucky O’Brien when he got back with Hoffa. Yeah, so he goes back to Detroit. [35:31] And he steps right back into the Hoffa family circle because Sylvia became part of the Hoffa family. She was Josephine Hoffa’s best friend. Jimmy Hoffa relied on her not only for important work in the union and for important connections to the mob, but he also relied on her heavily as Josephine’s personal assistant and caretaker. Sylvia worked extremely hard serving other people. And she was an excellent caretaker to Josephine who needed a lot of care, had very poor health, made worse by severe alcoholism. And Sylvia was a wonderful caretaker. But Chucky stepped right back into that family orbit. Later, when his own kids were small, Chucky and his wife and his kids moved into the Hoffa house. They’d all lived under the same roof for quite a few years. But Sylvia was really the glue that kept it all together and Chucky’s son who’s also named Chuck O’Brien he was a young boy at this time so his memories of his grandmother. [36:42] And Jimmy Hoffa started when he was a young boy and continued up until Sylvia died when he was in his late teens, but he was a great source for the book helped out a lot I really appreciate him And it was interesting to have direct access to someone who actually lived under the same roof with Jimmy Hoffa. So he was not privy, young Chuck was not privy to any inside information or any mob dealings or anything like that. But he later moved to Kansas City and went to work in the River Key for his uncle at the Godfather Lounge, which just a couple of years later was torched in the River Key War. And then young Chuck had worked in professional hockey for a while. And then he became a truck driver and joined Local 41. And so all this history just comes full circle and repeats itself. And I was a little fascinated by these Sylvia’s grandkids who were born and raised in Detroit. They both ended up back in Kansas City in the land of their parents and their grandparents. And they ended up in the same neighborhoods that Sylvia had been born in many years before. [37:57] Interesting. And Chucky O’Brien, then he’s kind of Hoffa’s driver sometimes. And Aaron Renner on up to the end of Hoffa’s life was even implicated at the very end. Some people claim that he helped set Hoffa up because he was the one person that Hoffa trusted. And that one movie, The Irishman or whatever, really threw a lot of shade on Chucky O’Brien. So how did you deal with that. [38:21] Yeah, I think Chucky got a real bad rap, and as I used to study Hoffa and read all the Hoffa books, I always thought, I always had a very low opinion of Chucky O’Brien, and he became the butt of a joke, and he was portrayed as this blundering, not-too-bright guy who either helped kill his surrogate father or was duped into giving him a ride to where he was killed without knowing what was going on and without being able to, realize it to the point where he could have maybe helped Hoffa. I think Jack Goldsmith put all that to rest. He really changed my opinion of Chucky in his book, but I realized that Chucky had been misunderstood in many ways. Was he involved in Hoffa’s disappearance or not? I think Goldsmith basically vindicates Chucky. [39:15] However, I do believe that there’s still some evidence that could strongly suggest that even in light of what Goldsmith wrote, that Chucky could still have known more than he let on. But he was so committed to Emerita that he took a lot of secrets to his grave, I believe. What’s interesting is some of the other co-conspirators in the Hoffa thing ended up dead, like Sally Buggs, and got killed in Little Italy a few years later, and the prevailing wisdom, at least, was to, keep him quiet about the Hoffa case. And they would have probably done the same thing to Chucky if Chucky could have pointed the finger at anybody or implicated anybody. And I’m sure he could have. I’m sure he knew some things about that. He was so close to Giacalone. Chucky was very close to Tony Giacalone and to Tony Provenzano. [40:07] And I think that Chucky survived because Giacalone trusted him 100% just as Sylvia Pagano’s son. Giacalone’s trust in Chucky to not give anybody up was just so rock solid. And he loved Chucky. And I think that he was also honoring Sylvia by allowing Chucky to stay alive. So I know I’m straying from your initial question, Gary. There’s so much going on with the whole Chuck O’Brien thing and his involvement. It gets very interesting. You have to get really down in the weeds with it to understand all of it. But I think that Goldsmith’s book is a great read for anybody who’s interested in Hoffa and the whole case. I definitely would recommend it. So it may come down to Chuck O’Brien. And was he more loyal to the mob, to the mafia and their code? Or more loyal to Hoffa and the Teamsters? as Hoffa as an individual, not to the teams or his union, but Hoffa as an individual. Was he more loyal to Hoffa or more loyal to the union or more loyal to the mob? And giving up those guys, he has to turn his back on everything. [41:21] The union and the mob. And so I can see where he, whatever he knew, [41:25] he was not going to say a word. It would be to his advantage. He has no, they didn’t have a hammer on him. Wasn’t a criminal. They didn’t have a life sentence hanging over his head for anything. They did have, they did prosecute Chucky on a federal case. It was a small time thing. He took some, maybe took some gifts from a, from an employer in his role as a union guy, some small gifts. And then he had also got caught up in a cargo theft case, which is all documented in the book, Office of Connection. But the law enforcement did have a couple of cases that they could apply pressure onto Chucky. But he didn’t say a word, and he just went to prison and served his time. He didn’t have to serve too much time. He was only in for about a year, I think. It was a low-level felony. But he just, he’d never thought once about turning state’s witness. He just went and served his time and got back out and went on with his life. [42:25] Yeah. It’s those 50 and 75-year sentences that’ll make the right attorneys. You get even, I used to say, when they came up, those sentencing guidelines for cocaine dealers, you could make a guy talk about his mother when he’s looking. He’s 40 years old and he’s looking at a 50, 75-year sentence. Yeah. I do have to say, though, if there’s one guy that might, and there was a few of them who went and served a hard time. Yeah, a long time until they’re old. Rather than give anybody else up. And I think Chucky would have been one of those guys. I do. Yeah. [42:57] Having been raised by sylvia pagano he was just so committed to that culture and those traditions and that way of life and and omerta yeah sylvia even had almost a kind of a halfway making ceremony for chucky she arranged for the top guys in detroit when he came back to detroit from kansas city in the early 50s tony giacalone put together a little event where chucky walked into the back room of grecian gardens restaurant in detroit and all the top guys were sitting around a table and he made a pledge of loyalty to them at that time and then he sat down and broke bread with them and he didn’t prick his finger and burn a card and he wasn’t made into the family but it was all halfway a little bit and they did that for sylvia and because they just valued her so much they respected her and they needed her they she was the connection to their most valuable asset, which was Jimmy Hoffa. So that tells you a little bit about how much respect they had for Sylvia and also for Chucky’s unique role. Here he is. [44:05] He’s he’s the son of charlie banagio’s low-level chauffeur yeah and yet he’s sitting down with guys like meyer lansky in florida he’s sitting down with all the top guys in detroit chicago inu acardo rica rosanova all these top guys in chicago then he would sit down with them on behalf of jimmy hoff he was he probably i say in the book that he probably had more chucky o’brien the son of, Banagio’s chauffeur probably had more sit-downs with high-level mobsters than Nick Civella did. As Hoffa’s representative, that was the life. And he knew how to handle that kind of thing because he was raised by Sylvia. So he knew how to say, what not to say, how to behave himself in those types of meetings. So that came naturally to him. And he was Hoffa’s gopher. He drove in places. He took Hoffa’s wife to her medical appointments. He did low-level stuff like that, but he also did more important work, more sensitive stuff, like sitting down with mob bosses and relaying information back and forth, just like as Sylvia had taught him to do. [45:16] That’s fascinating. I tell you what, guys, Frank Hayde, Hoffa’s Connection, the story of Sylvia Pagano, the Ken City girl at the center of the mafia’s alliance with the Teamsters Union. I might have links in here. You better get this book. This is untrod territory. Unplowed ground, as we used to say on the farm. This is fresh stuff that you’ve read. There’s so many books out there about Hoffa and his disappearance that they just want to, come on, we can’t do this. I can’t do this again, Hoffa’s disappearance. You’re never going to find his body. You’re never going to figure out exactly who killed him. Nobody’s going to talk, and anybody that could is dead. But this unearthed some really fresh, interesting information about Hoffa and his connection with the Italian La Cosa Nostra in the United States, the entire United States, really. Yes. Thank you, Gary. That was a very nice little summary of it. And I really appreciate you. You’ve had me on your show before, my other books, and I listened to your podcast. Can’t get enough of it. You do terrific work. All us wire trappers love you, man. And we all appreciate you very much. Thank you. Thank you. Are you still doing the, are we still buying you cups of coffee and that kind of stuff? Yeah, you can always buy me a cup of coffee and hit the donate button. [46:29] I forget about doing that. I’ve been doing this so long and I got a few guys that hit it regularly and some never do. I do this for the pure joy of it anyhow, but it helps to have a little extra money coming in now and then. When you were selling books yesterday, you love writing this book. You love all that research and putting it together and educating people, but it’s nice to get paid for it too. [46:50] It’s a small-time racket, but hey. It’s a small-time racket. Another interesting thing, Frank, we were talking about people doing time, getting so much time, and trying to force them to talk. Yesterday, Frank had a program at the library, and we had a local guy who was a subject of his last book, Mafia Dreams, who was a mob hanger-on guy when he was a young guy. And he got caught up in a murder, an accidental murder in a way. That it’s a long story and you have to get mafia dreams to learn about it. The next generation of the wannabe. [47:25] Italian mafia guys in kansas city and so that guy was there he did 25 years 25 years for what we call felony murder another guy he transported a friend of his to a drug by only the guy killed the man was selling the or tried to kill the man that was selling the drugs and the fbi had it set up and ran in and shot and killed the kid who almanese had carried up to the drug ripoff and And so they charged this driver with felony murder, and he did 25 years, just got out about four or five years ago. He could have talked. He had enough to buy him a lot of grace on that 25-year sentence, and he did every minute of it. He never said a word, and it was hard time. It was state time here in Missouri. Yeah, I think that’s true. I think he is representative of Kansas City in a way, because I do believe that in Kansas City, the Code of Emerita persisted longer than most places. And yeah, when you’re 24 years old, I think he was 24 at the time that he was sentenced. Maybe he was 25 and you get sentenced to 25 and a half years. [48:38] And you have the chance to whittle that down by giving up information on your friends. And you don’t take it, and you choose to do the 25 and a half years, that’s hardcore. And he did, and those are the best years of his life that he’ll never get back. But he is out now, and he’s making a legitimate living and keeping his nose clean and just trying to make up for a lot of lost time. Yeah, he is. 25 years will straighten your mind out, won’t it? Yeah. Man. All right, Frank. Thanks so much for coming on the show. Hey, thanks again, Gary. Don’t forget to donate Bob the Bob Gary cup of coffee, y’all. Thank you. Okay, Gary. Okay, Frank. That was great. Talk to you later.
(WATCH THIS EPISODE ON YOUTUBE) In 1986, President Ronald Reagan gave a speech describing this plaintiff as "outrageous," "absurd," and "loony". His name was Charles Bigbee, and his leg had been torn from his body. This is Bigbee v. Pacific Telephone & Telegraph, Co., et al. (1983)—the story of a drunk woman, a telephone booth, and the most famous "frivolous" lawsuit of the 1980s. Enjoy. *** Shop SKIMS Fits Everybody collection at http://www.skims.com/rebuttal #skimspartner *** MERCH STORE IS LIVE! Shop Reb Masel and Rebuttal Pod merch: https://rebmasel.shop/ CLICK HERE to PREORDER Reb's book: The Book They Throw At You—A Sarcastic Lawyer's Guide* To The Unholy Chaos of Our Legal System, *God No, Not Actual Legal Advice *** Follow @RebuttalPod on Instagram and Twitter! Follow @Rebmasel on TikTok, Instagram, and Twitter! *** 00:00 - Intro 00:16 - Case Begins 01:02 - THE INCIDENT (1974) 05:35 - Bigbee's Bills 09:02 - REAGAN'S SPEECH (AND VENDETTA) (1986) 15:52 - THE LAWSUIT & CLAIMS 20:19 - CA Supreme Court & Chief Justice Rose Bird (1983) 22:29 - SETTLEMENT & AFTERMATH 25:53 - WHAT HAPPENED TO CHARLES BIGBEE? 29:33 - Reb's Rebuttal Learn more about your ad choices. Visit megaphone.fm/adchoices
Mountain climbing was an unusual pastime in the 1920s. It was particularly unusual among women. But Agnes Vaille made a name for herself as a tough, formidable climber. Soon, she found herself setting records. In 1925, she and fellow climber Walter Kiener decided to make history as the first people to climb Longs Peak's east face in the wintertime. Their friends warned them against the dangerous climb. But Walter and Agnes couldn't be dissuaded.Remember, kids, history hoes always cite their sources! For this episode, Norm pulled from: Alexander, Ruth M. “The Agnes Vaille Tragedy of 1925: A Turning Point in the History of Longs Peak.” In People and Nature on the Mountaintop: A Resource and Impact Study of Longs Peak in Rocky Mountain National Park. Colorado State University, 2010.American Alpine Institute. “Route Profile: Kiener's Route.” November 4, 2019. https://www.alpineinstitute.com/route-profile-kiener-s-route/.Fort Collins Coloradoan. “Sortland's Body Found Near Hotel.” February 26, 1925.Jessen, Kenneth. “Tragedy Haunted Longs Peak Climber Walter Kiener.” Loveland Reporter Herald, June 18, 2015. https://archive.is/Im3f1.Las Vegas Optic. “Many Visit Museum.” June 3, 1914.“Longs Peak | Colorado Encyclopedia.” https://coloradoencyclopedia.org/article/longs-peak.Robertson, Janet. The Magnificent Mountain Women: Adventures in the Colorado Rockies. With Arlene Blum. Bison Books, 2020.“Roger Wolcott Toll | Colorado Encyclopedia.” https://coloradoencyclopedia.org/article/roger-wolcott-toll.Sherman, John Dickinson. “Kiener's Lookout.” Ashland Pioneer Press, September 18, 1925.The Houston Chronicle. “Shelter Cabin 13,200 Feet Up on High Peak Is Memorial to Girl.” September 19, 1926.The Keota News. “Colorado News Notes.” July 5, 1918.The Orange County Plain Dealer. “Two Girls First to Climb High Peak.” July 31, 1922.The Record. “Society Personal.” April 22, 1913.Vaille, Howard T. “Early Years of the Telephone in Colorado.” The Colorado Magazine, August 1928.Are you enjoying An Old Timey Podcast? Then please leave us a 5-star rating and review wherever you listen to podcasts!Are you *really* enjoying An Old Timey Podcast? Well, calm down, history ho! You can get more of us on Patreon at patreon.com/oldtimeypodcast. At the $5 level, you'll get a monthly bonus episode (with video!), access to our 90's style chat room, plus the entire back catalog of bonus episodes from Kristin's previous podcast, Let's Go To Court.
In this episode of the Smells Like Money Podcast, host Suzan Chin Taylor sits down with Kathlyn Kinney, an expert in biomethane and the founder of BioMethane LLC, to discuss the incredible potential of renewable natural gas in the wastewater sector. Kathlyn shares her insights on why wastewater professionals should focus on biomethane, the hidden operational benefits of boosting biogas production, and how feasibility studies help plants solve pressing infrastructure and budget challenges. The conversation explores advanced solutions like combining anaerobic digestion with pyrolysis to eliminate PFAS while generating new revenue streams for wastewater treatment facilities. Embracing these modern resource recovery strategies is a practical solution to modern budget shortfalls, rising energy costs, and looming environmental regulations. By leveraging expert feasibility data, plant operators can transform operational liabilities into powerful, self sustaining revenue streams that actively clean the environment. Key Takeaways from This Episode:- Biomethane Basics: Also known as renewable natural gas in the United States, biomethane is a purified renewable fuel created from the breakdown of organic waste in enclosed environments like anaerobic digesters. - Beyond Energy Production: Increasing biogas output helps wastewater plants reduce the volume of biosolids leaving the facility, which lowers trucking costs and can upgrade biosolids from Class B to Class A. - The Power of Pyrolysis: When paired with anaerobic digestion, high temperature pyrolysis can eliminate up to 99% of PFAS inputs while creating valuable biochar. - Biochar Revenue and Utility: The biochar byproduct can be sold on the open market, used for water filtration, or utilized and repurposed by municipalities. - Phased Implementation: Plant leaders do not need to make a massive upfront investment immediately, as projects can begin with smaller pilots that generate savings and revenue to fund future phases.Connect with Guest Kathlyn KinneyWebsite: biomethanellc.com LinkedIn: https://www.linkedin.com/in/kathlyn-kinney-mba-18174044/ Email: kathlyn.kinney@gmail.com I hope you find this episode as informative and as exciting as we have.Please let us know your thoughts about the episode!Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast:Website: www.creativeraven.com | https://thetuitgroup.com/LinkedIn: https://www.linkedin.com/in/creativeraven/Email: raven@creativeraven.com Telephone: +1 760-217-8010Listen and subscribe here to your favorite platform:Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotifyhttps://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast:https://creativeraven.com/smells-like-money-podcast/Be a guest on our show:https://calendly.com/thetuitgroup/be-a-podcast-guestCheck Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros:https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros#Wastewater #RenewableEnergy #Biomethane #RenewableNaturalGas #GreenEnergy #Sustainability #AnaerobicDigestion #Biosolids #PFASSolutions #Biochar #Pyrolysis #CleanTech #CircularEconomy #EnvironmentalEngineering #PublicWorks
G'day Tea Totalling Guardians
YouTube Video DescriptionHere is your optimized YouTube description based on the provided show notes.Why do service and skilled trades businesses lose bids? While it is easy to blame the price, the real culprit is almost always an invisible credibility gap.In part two of this conversation on the Smells Like Money podcast, host Suzan Chin-Taylor sits down with Daniel Strohli, founder of Profits X. Together, they break down how businesses unknowingly push prospects away with ghost town Google profiles and confusing websites. Tune in to discover actionable strategies to build instant trust, protect your time, and scale your operations using speed, proof, and extreme simplicity.Key Takeaways from This Episode:- The Illusion of Brand Awareness: Many long standing companies think people do not know them. In reality, prospects back out because the business fails to visually show its multi decade track record.- The Google Review Disconnect: Operating for decades with only a handful of online reviews creates an immediate trust gap. You need repeatable, team wide systems to secure consistent social proof.- The Three Second Website Test: Desperate buyers in a crisis want to know what is in it for them. If your website hero section looks like an "About Me" page rather than a clear solution, buyers will move to a competitor.- Money Loves Speed: High end consumers value time over money. Responding to a lead in minutes instead of days can drastically increase your effectiveness.- Pest vs. Welcome Guest Marketing: Shouting louder with bigger ad budgets does not build trust. When you show how much you care about solving a crisis, you become a welcome guest.- Pre Educating Your Clients: Educating prospects on job complexities before they sign protects your team's time and weeds out high maintenance, low profit accounts.Memorable Quotes:"When the value is there, it exceeds the price... If you can articulate who you are, why people should trust you, and the value that you provide, the price becomes an irrelevant topic."— Daniel Strohli"Simplicity, simplify to amplify. Fancy fails, simple scales."— Daniel StrohliConnect with Our GuestDaniel Strohli Website: profitsx.com LinkedIn: linkedin.com/in/daniel-strohli-44a8811aa/ Email: daniel@profitsxl.comI hope you find this episode as informative and as exciting as we have.Please let us know your thoughts about the episode!Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast:Website: www.creativeraven.com | https://thetuitgroup.com/LinkedIn: https://www.linkedin.com/in/creativeraven/Email: raven@creativeraven.com Telephone: +1 760-217-8010Listen and subscribe here to your favorite platform:Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotifyhttps://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast:https://creativeraven.com/smells-like-money-podcast/Be a guest on our show:https://calendly.com/thetuitgroup/be-a-podcast-guestCheck Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros:https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros#SmellsLikeMoney #SuzanChinTaylor #DanielStrohli #ProfitsX #CredibilityGaps #ServiceBusiness #SkilledTrades #BusinessGrowth #MarketingStrategy
This week we talk about and design for the "Popcorn" game in our Discord community. Fast paced, exciting, and pretty eccentric are apt descriptions for the cooperative hopper of cards. Design a card based off of the last card, and the next person designs one off of yours. We go over some highlights from the game, then design a pair of cards ourselves! Join Beacon of Creation's Discord: https://discord.gg/t88Vpwh Show Notes and Images: https://beaconofcreation.com
In this episode of the Smells Like Money Podcast, host Suzan Chin-Taylor sits down with Daniel Strohli, founder of ProfitsX, to dismantle the "race to the bottom" mentality that many service based businesses face. If you find yourself constantly battling price objections, this conversation is for you. Daniel explains why leading with the lowest price is a losing strategy and shares how contractors can shift their focus to building deep trust and presenting unique value. We explore the psychological shift from price objections to trust objections and provide actionable strategies to help you become the obvious choice in a crowded market. Key Discussion Points- The Price vs. Trust Myth: Most price objections are actually trust objections in disguise. When a customer truly trusts a provider, they feel less need to justify the cost. - The Race to Zero: Competing solely on price is a "one-directional race" that ends at zero. Businesses should focus on increasing value and raising prices to ensure they are taking on profitable work. - Eliminating "Apples to Apples" Comparisons: Stop being compared by price alone by positioning yourself as a "different player in the game". - The Power of Risk Reversal: Learn how bold offers act as "micro promises" that build immediate credibility. - Marketing as an Investment: Marketing is an essential tool for letting the marketplace know you exist. Even if you have been "burned" in the past, finding the right partner is vital for growth. Featured Quotes:"A moment's insight saves you a lifetime of experience." "Price is only an objection when there's no trust... and I would even go a step further and say price is an objection when there's no true value."Resources Mentioned:ProfitsX Assessments: Resources to evaluate site speed and SEO. Mastermind Groups: The importance of seeking outside perspectives from other experts. Wastewater Marketing E-Course: DIY Digital Marketing Playbook specifically for wastewater professionals.Connect with Our GuestDaniel Strohli Website: profitsx.com LinkedIn: linkedin.com/in/daniel-strohli-44a8811aa/ Email: daniel@profitsxl.comI hope you find this episode as informative and as exciting as we have.Please let us know your thoughts about the episode!Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast:Website: www.creativeraven.com | https://thetuitgroup.com/LinkedIn: https://www.linkedin.com/in/creativeraven/Email: raven@creativeraven.com Telephone: +1 760-217-8010Listen and subscribe here to your favorite platform:Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotifyhttps://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast:https://creativeraven.com/smells-like-money-podcast/Be a guest on our show:https://calendly.com/thetuitgroup/be-a-podcast-guestCheck Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros:https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros#SmellsLikeMoneyPodcast #ContractorGrowth #BusinessStrategy #MarketingROI #ValueOverPrice #ServiceBusiness #BuildingTrust #CreativeRaven #ProfitsX #PodcastShowNotes
The Daily Shower Thoughts podcast is produced by Klassic Studios. [Promo] Check out the Daily Dad Jokes podcast here: https://dailydadjokespodcast.com/ [Promo] Like the soothing background music and Amalia's smooth calming voice? Then check out "Terra Vitae: A Daily Guided Meditation Podcast" here at our show page [Promo] The Daily Facts Podcast. Get smarter in less than 10 minutes a day. Pod links here Daily Facts website. [Promo] The Daily Life Pro Tips Podcast. Improve your life in less than 10 minutes a day. Pod links here Daily Life Pro Tips website. [Promo] Check out the Get Happy Headlines podcast by my friends, Stella and Mickey. It's a podcast dedicated to bringing you family friendly uplifting stories from around the world. Give it a listen, I know you will like it. Pod links here Get Happy Headlines website. Shower thoughts are sourced from reddit.com/r/showerthoughts Shower Thought credits: OldManAndRobotLackey, Geovicsha, allaboutthosevibes, ParsleyMan, AnotherFrankHere, pufballcat, raptor7912, civgarth, mo8414, DarkPixel77, ivthreadp110, SomebodyLied, Tinidragon, OnlyProblems, Cbdtea, toothless005, CybergothiChe, Odd-Goddity, Aviator1116, , EverySuggestionisEoC, ethanhappens, thefrogsare, Emberdeath, mftheoryArts, Taric25, TheWackyJacky, ChopyChapy Podcast links: Spotify: https://open.spotify.com/show/3ZNciemLzVXc60uwnTRx2e Apple Podcasts: https://podcasts.apple.com/us/podcast/daily-shower-thoughts/id1634359309 Stitcher: https://www.stitcher.com/podcast/daily-dad-jokes/daily-shower-thoughts iHeart: https://iheart.com/podcast/99340139/ Amazon Music: https://music.amazon.com/podcasts/a5a434e9-da18-46a7-a434-0437ec49e1d2/daily-shower-thoughts Website: https://cms.megaphone.fm/channel/dailyshowerthoughts Social media links Facebook: https://www.facebook.com/DailyShowerThoughtsPodcast/ Twitter: https://twitter.com/DailyShowerPod Instagram: https://www.instagram.com/DailyShowerThoughtsPodcast/ TikTok: https://www.tiktok.com/@dailyshowerthoughtspod Learn more about your ad choices. Visit megaphone.fm/adchoices
How do you update a network without downtime? This week, Technology Now is diving into the world of telcos and how they keep critical infrastructure running while continuing to improve their systems. We ask how silos have been used historically by telcos, how AI and cloud are being embraced and how you manage the switch from old to new architecture without impacting users. Franz Seiser, Head of the Data Tribe at Deutche Telekom, tells us more.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Sam Jarrell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.About Franz:https://www.linkedin.com/in/franz-seiser-658b94/
Music fan Brian Koppen chats with music critic Jason LeValley as they discuss Hall of Fame artists: John Lennon's “Jealous Guy” vs. Paul McCartney's “Hi, Hi, Hi”David Bowie's “Rock n' Roll Suicide” vs. Journey's “Separate Ways”Nina Simone's “Mississippi Goddam (Live)” vs. Foreigner's “Head Games” They also discuss The Zombies's “Time of the Season” and Blondie's “Hanging on the Telephone.” Check out Jason LeValley at https://psychedelicscene.com/, https://www.instagram.com/psychedelic_scene/, https://www.youtube.com/@psychedelicscene/videos, and https://www.facebook.com/psychedelic.scene! LeValley has been a regular contributor to the Phoenix New Times music section since March 2025. Intro music is from Jussy's Down Open Roads. Check out Jussy at https://soundcloud.com/user-214048265/sets/jussy-demos-1!Support the show
Simon Scriver's Amazingly Ultimate Fundraising Superstar Podcast
In this session, Bethan Francis, Managing Director at Stratcom UK will explore the real drivers behind great fundraising calls — and it all starts with the fundraiser. We'll unpack the qualities and instincts that make some fundraisers exceptional, and what can (and can't) be taught. From natural empathy and conversational confidence to resilience and active listening, we'll dive into the key traits that matter most on the phone. We'll also share practical insights into how to recruit, train, and retain brilliant callers — including how to keep teams motivated, engaged, and continuously growing in their role. Whether you run a calling team or partner with an agency, this session will give you a fresh perspective on what makes a good call truly great. Key learnings from this session: - A great call doesn't start with a script — it starts with a great fundraiser - What should you look out for when recruiting a new fundraiser - What skills and behaviours should you nurture and develop Want to continue your learning? Join us at our Face-to-Face and Telephone Fundraising Conference coming up on Thursday 23rd April f you enjoyed this episode, don't forget to hit follow and enable notifications so you'll get notified to be first to hear of future podcast episodes. We'd love to see you back again! And thank you to our friends at JustGiving who make the Fundraising Everywhere Podcast possible.
I got a phone call from someone that shouldn't be!
Lee Langston is back for round two, and this one feels like catching up with an old friend. In this episode, we dive into how his approach to songwriting has evolved over the past year, with a sharper focus on simply writing the best song possible—no shortcuts, no chasing trends.We also get into his brand new release, “Telephone,” and the story behind it, plus what he's learned from putting in the reps and refining his craft.
Ryan Geertsma and Robin Basselin look at the ways that the telephone has changed the English language. Why does language change?https://spotlightenglish.comDownload our app for Android at http://bit.ly/spotlight-androidDownload our app for iOS at http://bit.ly/spotlight-appleFacebook: https://www.facebook.com/spotlightradioAre you learning English? Are you looking for a way to practice your English? Listen to Spotlight to learn about people and places all around the world. You can learn English words, and even practice English by writing a comment.Visit our website to follow along with the script: http://spotlightenglish.com
Aussie data centre operator, NextDC is issuing a 100-year, $1 billion bond to fund its booming data centre expansion. SafetyCulture kicks off its acquisition spree by buying Sydney-based AI start-up Twine as it prepares for the AI era. AI rivals OpenAI, Anthropic, and Alphabet’s Google have begun working together to clamp down on Chinese competitors stealing their models. _ Download the free app (App Store): http://bit.ly/FluxAppStore Download the free app (Google Play): http://bit.ly/FluxappGooglePlay Daily newsletter: https://bit.ly/fluxnewsletter Flux on Instagram: http://bit.ly/fluxinsta Flux on TikTok: https://www.tiktok.com/@flux.finance —- The content in this podcast reflects the views and opinions of the hosts, and is intended for personal and not commercial use. We do not represent or endorse the accuracy or reliability of any opinion, statement or other information provided or distributed in these episodes. —- Schroder Investment Management Australia Limited (ABN 22 000 443 274, AFSL 226473) (Schroders) is the product issuer for Schroders Global Equity Alpha Fund (ARSN 678 278 370). This document does not contain and should not be taken as containing any financial product advice or financial product recommendations. This document does not take into consideration any recipient’s objectives, financial situation or needs. Before making any decision relating to a Schroders fund, you should obtain and read a copy of the product disclosure statement available at www.schroders.com.au or other relevant disclosure document for that fund and consider the appropriateness of the fund to your objectives, financial situation and needs. You should also refer to the target market determination for the fund at www.schroders.com.au. All investments carry risk, and the repayment of capital and performance in any of the funds named in this document are not guaranteed by Schroders or any company in the Schroders Group. The material contained in this document is not intended to provide, and should not be relied on for accounting, legal or tax advice. Schroders does not give any warranty as to the accuracy, reliability or completeness of information which is contained in this document. To the maximum extent permitted by law, Schroders, every company in the Schroders plc group, and their respective directors, officers, employees, consultants and agents exclude all liability (however arising) for any direct or indirect loss or damage that may be suffered by the recipient or any other person in connection with this document. Opinions, estimates and projections contained in this document reflect the opinions of the authors as at the date of this document and are subject to change without notice. “Forward-looking” information, such as forecasts or projections, are not guarantees of any future performance and there is no assurance that any forecast or projection will be realised. Past performance is not a reliable indicator of future performance. All references to securities, sectors, regions and/or countries are made for illustrative purposes only and are not to be construed as recommendations to buy, sell or hold. Telephone calls and other electronic communications with Schroders representatives may be recorded.See omnystudio.com/listener for privacy information.
For our 150th episode, Greg Jenner is joined by historian Professor Iwan Morus and comedian Catherine Bohart to learn about the history of the telephone on its 150th anniversary. The inventor of the telephone, Alexander Graham Bell, was granted the American patent for his new communication system 150 years ago, on the 7th March 1876, beating out fellow inventor Elisha Gray who had submitted his patent on the very same day. But Bell still had to convince people that this novel form of communication would change their lives, and so he set out on a promotional tour across America and England, showcasing the wonder of his new invention, and even gifting a pair of phones to Queen Victoria. In this episode, we look at the first few decades of the telephone's existence: the dramatic race between Bell, Gray and an Italian immigrant named Meucci to be the first to patent it, how quickly it was rolled out across America, how the technology actually worked, and its problems, including the ease with which people could eavesdrop on their neighbour's conversations. We also look at the rise in jobs for women it provided, and the social anxieties it provoked, which mirror many of the worries voiced today about smartphones and social media. And we examine some early telephone etiquette: should you answer the phone with ‘hello' or ‘ahoy-hoy', and did a man need to be wearing trousers when speaking on the phone to a woman? If you're a fan of the scientific innovations of the past, feuding inventors, and the competing anxieties and opportunities of new technology, you'll love our episode on the History of the Telephone. If you want to learn more about Victorian science with Professor Iwan Morus, listen to our episode on Vital Electricity. And for more from Catherine Bohart, check out our episodes on pirate queen Grainne O'Malley, Julie d'Aubigny, or the History of General Elections. You're Dead To Me is the comedy podcast that takes history seriously. Every episode, Greg Jenner brings together the best names in history and comedy to learn and laugh about the past. Hosted by: Greg Jenner Research by: Rosalyn Sklar and Katharine Russell Written by: Rosalyn Sklar, Dr Emmie Rose Price-Goodfellow, Dr Emma Nagouse, and Greg Jenner Produced by: Dr Emmie Rose Price-Goodfellow and Greg Jenner Audio Producer: Steve Hankey Production Coordinator: Gill Huggett Senior Producer: Dr Emma Nagouse Executive Editor: Philip Sellars
Legal Docket on whether regular marijuana use can justify disarming a citizen, Moneybeat on the labor-market weakness meets a geopolitical shock, and History Book on the first telephone. Plus, the Monday morning newsSupport The World and Everything in It today at wng.org/donateAdditional support comes Ambassadors Impact Network, which publishes a Spiritual Impact Report documenting how portfolio companies integrate faith into their operations, from chaplaincy programs to gospel proclamation. The report offers a window into what intentional Kingdom impact looks like in practice. Download it free at ambassadorsimpact.com/reports, and learn more about the network at ambassadorsimpact.com their report shows how Christian entrepreneurs advance the gospel through business. The report offers a window into what intentional Kingdom impact looks like in practice. Download it free at ambassadorsimpact.com/reports, and learn more about the network at ambassadorsimpact.comFrom Dordt Discovery Days—an academic summer camp for 6th through 8th graders to grow in their faith and build friendships. dordt.edu/discoveryAnd from Pensacola Christian College. Academic excellence, biblical worldview, affordable cost. go.pcci.edu/world
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