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Kristi Henderson is a healthcare leader, digital health pioneer, and clinician who advanced from a practicing nurse practitioner to CEO and is recognized as an industry thought leader for technology-forward healthcare companies. She has a proven track record of optimizing and executing profitable growth strategies, driving strong business operations, and leading differentiated clinical products and services. She is a cultivator of high-performing teams with a keen understanding of drivers of growth, profitability, and equity value creation, who also fosters a civic-minded culture resulting in a high level of collaboration and commitment. She is experienced in leading and scaling high-growth companies and owning & driving P&L results in geographically dispersed, multi-state, multi-site businesses. She boasts health leadership experience in academic and national nonprofit health systems as well as big tech and public pay/provider organizations, including two Fortune 5 companies. She is the CEO of Confluent Health, a national value-based musculoskeletal health company, where she is responsible for expanding their nationwide services through the growth of community-based physical therapy clinics, workplace services, and virtual/digital solutions using the highest skilled therapists and innovative clinical pathways that optimize the latest in personalization and technology. She was most recently the CEO of MedExpress and Optum Virtual Medical Group at United Health Group with former leadership roles at Amazon, Ascension Health, and the University of Mississippi Medical Center. She has a proven track record of delivering successful programs at scale that improve health and save money. She is known for her ability to execute and sustain these models in advance of them becoming an industry standard as evidenced by her first launch of a telehealth program in 2003 which is recognized as one of only two of HRSA's Centers of Excellence. She is the immediate past chair for the American Telemedicine Association. She is a Fellow in the American Academy of Nursing and remains active in healthcare education providing guest presentations and serving as an adjunct faculty member. She is an honorary Dean at the University of Washington School of Nursing and an adjunct faculty member in Population Health at the Dell Medical School at the University of Texas-Austin.She has testified before multiple U.S. Senate committees and given numerous presentations across the country, including a TEDx talk, to advance telehealth policy and share innovative new models of care. A few of her other leadership roles include service as an executive board member for the Association of American Medical Colleges Telehealth Committee, advisor for the National Quality Forum's telehealth committee and co-chair of the Telehealth Committee for the American Nurses Association. Henderson received her Doctor of Nursing Practice degree from the University of Alabama at Birmingham where she was recognized as the 2019 Distinguished Alumna from the School of Nursing. She maintains national certification as a family and acute care nurse practitioner.
Welcome back to Passive Income Pilots! In this special "Friday for Flyers" episode, we're diving into a critical topic for every pilot – medical certifications and aeromedical issues. Today, we have the honor of hosting Dr. Dan Monlux, an experienced AME, former F-18 pilot, and founder of Wingman Med. Dr. Monlux brings a wealth of knowledge and expertise to help you navigate the complexities of pilot medicals, ensuring you protect your wings and maintain your flying career. Whether you're a seasoned aviator or just starting, this episode is packed with valuable insights you won't want to miss. Timestamped Show Notes (00:00) Introduction to the episode and guest.(00:30) Overview of the episode and its focus on pilot medical certifications.(01:20) Introduction to Dr. Dan Monlux and his background as an F-18 pilot and AME.(02:42) Dr. Dan Monlux discusses his journey and experience in aviation and medicine.(04:18) Dr. Monlux shares stories from his time as an F-18 pilot.(05:30) Transitioning from military aviation to medicine and becoming an AME.(06:41) The importance of understanding that the AME is not your treating doctor but an FAA designee.(08:09) Tips on how to approach your medical exam and when to consult your AME versus your primary care doctor.(09:39) Explanation of the MedExpress application process and the importance of not handing over your confirmation number prematurely.(10:50) The importance of bureaucracy and documentation in FAA medical certification.(11:57) The deferral process when disqualifying medical conditions arise.(14:15) Common reasons for medical certification denials and what blindsides pilots the most.(16:24) Discussion on special issuances and administrative processes to get them cleared.(18:30) The role of regional flight surgeons and program analysts in the FAA certification process.(20:23) MedExpress application details and the importance of telling a consistent medical history story.(22:58) Consequences of letting your medical certificate expire and the process of downgrading to a different class.(25:29) Getting out of the bureaucratic cycle and the role of Wingman Med in helping pilots.(28:00) When to seek legal advice versus medical consultation for certification issues.(30:15) Overview of the HIMS program and its significance for pilots with alcohol, substance abuse, and mental health issues.(32:50) Discussion on FAA mental health policies and the need for more resources to process applications.(35:00) Dr. Monlux's top three tips for pilots to ensure they pass their medical exams.(36:20) How to reach out to Wingman Med for consultations and the benefits of their MedExpress simulator.(38:00) Closing thoughts and final advice from Dr. Monlux.(39:00) Wrap-up and thank you to Dr. Monlux.Feel free to reach out to Wingman Med for a free consultation if you have any medical concerns or need guidance on your certification. Visit their website at wingmanmed.com.FAA Regional Flight Surgeon#51 - Navigating Turbulence: Mental Health & Legal Safeguards for Pilots with Joe LoRussoFly safe and stay healthy!---You've found the number one resource for financial education for aviators! Please consider leaving a rating and sharing this podcast with your colleagues in the aviation community.Remember to subscribe for more insights at PassiveIncomePilots.com!Join our growing community on FacebookHave questions or want to discuss this episode? Contact us at ask@passiveincomepilots.com See you on the next one!Legal DisclaimerThe content of this podcast is provided solely for educational and informational purposes. The views and opinions expressed are those of the hosts, Tait Duryea and Ryan Gibson, and do not reflect those of any organization they are associated with, including Turbine Capital or Spartan Investment Group. The opinions of our guests are their own and should not be construed as financial advice. This podcast does not offer tax, legal, or investment advice.
Dr. Thomas Kessler is a family practice physician with MedExpress. He is a frequent contributor to The Rick Dayton Show. On Thursday afternoon, he joined the show to talk about how to lessen the chance of something happening that puts a damper on one of the favorite holidays for kids. He addressed issues of physical safety, food safety (1 in 13 kids have food allergy issues,) and contact dermatitis issues from face paint or materials in costumes.
Listen as Julie shares her son Evan with us. Julie did not know she was pregnant until she went into labor at a MedExpress. Since she had never had any pregnancy symptoms and no prior prenatal care, doctors estimated she was around 30-32 weeks when she went into labor. After arriving at the hospital, Evan was was diagnosed with HLHS, a rare genetic condition in which the left side of the heart is underdeveloped. In this type of condition, a minimum of 3 surgeries are needed within the first 2 years of life in order for survival. They were told that a majority of children with this condition do not reach their 18th birthday. Evan also had a leaky tricuspid valve so the cardiologists at Children's Hospital of Pittsburgh weren't able to offer surgery to correct it, meaning that his condition would ultimately end in death either by leaving him on the ventilator or removing life support. Julie and her husband made the difficult decision to remove life support, so that Evan would no longer be in pain.
Change is inevitable in life, and healthcare is no exception. This was especially true during COVID, but even to this day, more debt, high inflation, and its effect on wages and supplies, as well as legislative changes, all combine to create volatile environments within healthcare. On today's episode, we'll get into two recent cases of change – MedExpress and APP – and what this could mean for ER docs. As always, we'll reinforce some financial suggestions that you should be considering amidst changes occurring all around you.
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Dr. Stephen Ogden, a family medicine physician with MedExpress talked about safe food handling, preparation, and avoiding food-borne illnesses such as Salmonella and E. coli. We discussed the signs and symptoms of food-born illness vs plain old viruses and bacteria we pick up from each other or our environment. Dr. Ogden explained typical food-poisoning symptoms, including vomiting and fever, which may range from mild to severe depending on the germ that was swallowed, and when you should seek medical attention. He suggests hydration as the best self-management plan! He gave us tips on working with raw meats and fish, summer salads, dairy products and fruits and vegetables and basic kitchen hygiene tips, including the critical importance of frequent handwashing by those preparing and handling food. The Four Steps to Food Safety according to the CDC are to – Clean, Separate, Cook, and Chill. He recommends we buy a food thermometer! Bacteria can multiply rapidly if left at room temperature or in the “Danger Zone” between 40°F and 140°F so never leave perishable food out for more than 2 hours (or 1 hour if exposed to temperatures above 90°F) and keep food hot: 140°F or warmer—until it's served. For more information visit the CDC.gov
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Early in her career as a nurse practitioner, Dr. Kristi Henderson realized that many of her patients didn't have access to care early enough. And she set out to get healthcare to the people who needed it.Dr. Henderson found a solution in technology and launched the first telehealth program in conjunction with the University of Mississippi Medical Center in 2003.Today, Dr. Henderson is the CEO of MedExpress at Optum and SVP at the Center for Digital Health. She began her career as a nurse in emergency medicine in Jackson, Mississippi, and continued to practice for 24 years while building telehealth programs across the country. Dr. Henderson's resume also includes roles as VP of Patient Access & Healthcare Transformation at Ascension and Clinical Operations Leader at Amazon Health.On this episode of HLTH Matters, Dr. Henderson joins hosts Dr. Gautam Gulati and Dr. Jordan Shlain to discuss the challenges she faced in building and scaling that first 24-hour emergency telehealth program. Dr. Henderson describes the barriers to innovation in healthcare that lifted during the pandemic and explains how she thinks about deciding where healthcare should be delivered. Listen in to understand the role ‘speed of trust' plays in implementing new innovation and learn how technology might be used to improve efficiency, effectiveness and engagement in healthcare delivery.Topics CoveredDr. Henderson's early experience as a nurse in emergency medicine in Jackson, MSWhat inspired Dr. Henderson to launch the first telehealth programThe challenges Dr. Henderson faced in building and scaling a successful 24-hour emergency telehealth program in MississippiHow Dr. Henderson continued to work as a nurse practitioner while building telehealth programs on a national scaleThe barriers to innovation in healthcare that lifted during the pandemicHow Dr. Henderson thinks about deciding where healthcare should be deliveredCreating a hybrid model that balances virtual and in-person careThe role speed of trust plays in implementing new technology in the healthcare systemThe relationship between improved outcomes and lower healthcare costsUsing tech to capture the doctor-patient interaction vs. entering info in EMR systems Connect with Dr. Kristi Henderson OptumDr. Henderson on TwitterDr. Henderson on LinkedIn Connect with Dr. Gautam Gulati & Dr. Jordan ShlainHLTHDr. Gulati on TwitterDr. Gulati on LinkedInDr. Shlain on TwitterDr. Shlain on LinkedIn ResourcesAscensionAmazon CareHarvard Study on Workplace HarassmentNightHawk Radiology Introductory Quote[14:29] “What can we NOT do via telehealth? That's what needs to be in a clinic. And then you can kind of work backwards. Let's try to solve everything with the most convenient and less costly solution.”
Highlights01:30 Meeting people where they are | Stacey and Callie first revisit a conversation with child and adolescent psychiatrists Dr. Mona Potter and Dr. Yusra Benhalim on progress being made to better support mental health care for our kids08:59 Your whole health | Ryan Adcock of Cradle Cincinnati and Dr. Natalie Hernandez from Morehouse School of Medicine discuss how interconnected each part of our life is with our health and the need to expand our focus beyond what's shared or happens in a doctor's office or hospital. 13:26 Smarter care | Callie and Stacey reach back to the very beginning of the season when Kristi Henderson, SVP, Center for Digital Health and Innovation at Optum and CEO of MedExpress, joined to talk about the growing role of technology in our lives and how that may continue to benefit our health care. 18:30 Change | Rounding out the conversation, our hosts replay a clip from Dr. Margaret-Mary Wilson, Chief Medical Officer of UnitedHealth Group, on how bias impacts medical care experiences, and reflect on the growing focus on equity across the health industry.Resources• Until It's Fixed The views, opinions, and content expressed in this podcast do not necessarily reflect the views, opinions, or policies of Optum.Visit optum.com for more information about how Optum is helping to create a healthier world.
Support Insights Podcast | CX & Customer Support Podcast by SentiSum
Subscribe to our 'best stuff' newsletter: https://www.sentisum.com/resources/support-insights In this episode of Support Insights, we catch up with Fabrice Dowling the Global Head of Customer Care at HeliosX. HeliosX is a group of healthcare brands (Dermatica, MedExpress, PharmacyLab) that run different business models and, as a result, have very different approaches to customer service. Having seen exponential growth during the pandemic, Fabrice was tasked with organising and optimising a customer service department that spans the three brands. Sounds complicated, right? In the interview, Fabrice shares with us the challenges of setting up multi-brand support. We cover the metrics, tones of voice, quality assurance, influencing leadership, and building a strong team culture. There's a lot to learn in this episode for anyone interested in improving their CS division, especially those looking for a blueprint while their company acquires or expands service lines.
I just interviewed one of the top Growth Capital investors around. Todd Cozzens is Managing Partner of Transformation Capital, with 30+ years of experience in the digital health industry that includes founding, operating, building, investing in and exiting innovative companies. He has a rare history of creating value both as an operator & as an investor. As investor, he's served on the Boards of leading companies PatientPop, LetsGetChecked, Sword Health, PatientPing, and Health Catalyst. Previously, Todd co-led digital health investing at Sequoia Capital, where he helped build several breakthrough companies like AirStrip, MedExpress, ZirMed, SCIO Health Analytics, and Natera. Prior to investing, Todd was a Founder & CEO of Marquette Medical (acquired by GE) and Picis (acquired by UnitedHealth Group) Todd was a member of the US Sailing Team for three Olympiads, reaching a No. 2 worldwide ranking and winning several North American & European championships, two Bacardi Cups and a gold medal in the Pan American Games. Safe to say, Todd knows a thing or two about why, how, and when it's vital to make the difficult decisions around your team. The questions then is: Will you?
Highlights• Meet the hosts | Stacey and Callie introduce themselves and discuss challenges and innovations highlighted by the COVID-19 pandemic. • 01:41 Health care in the time of COVID-19 | Stacey and Kristi Henderson discuss the state of the health care industry—the boom of telehealth appointments during the pandemic, and how providers are balancing digital and in-person care options as things start to open back up. • 13:43 Health equity | In light of the focus on social responsibility and equity in our lives, Kristi dives into its implications in health care, and the role it plays beyond our interactions in hospitals and clinics. • 21:06 Conclusion | This episode ends with a reflection from Callie and Stacey, plus a clip from UnitedHealth Group Senior Vice President and Chief Health Equity Officer, Michael Currie, on addressing health inequity. Resources mentioned• Recent blog from Kristi Henderson: Accelerating a future where health care is closer to home• Videos: Peeling back the layers around health equity• Further reading: Treating the whole person GuestKristi Henderson is a health care change agent and clinician with more than 25 years of experience. She has designed, implemented and optimized the health care delivery system using digital health tools and technology throughout her career.In her current role, Henderson focuses on modernizing the Optum care delivery organization using digital health tools and telehealth. A few of her other leadership roles include service as an executive board member for the American Telemedicine Association; AAMC Telehealth Committee member; ANA co-chair for Committee on Connected Health; and member of the NQF Telehealth Committee. She is a Fellow in the American Academy of Nursing and the Emergency Nurses Association.
Julie Simpson, an Independent Nurse Practitioner with MedExpress joins us to discuss heart health. The month of February, which is recognized as American Heart Month, provides an opportunity to reinforce awareness of heart health and encourage Americans to take steps to reduce their risk for cardiovascular disease through the adoption of healthier behaviors and lifestyles – especially during a pandemic. And now, with COVID-19, people with certain heart conditions must be even more vigilant about practicing a healthy lifestyle and taking care of their heart by eating healthy and exercising to try to protect it from harm. The virus attacks the respiratory system which can weaken the lungs making the heart work harder to pump blood throughout the body. This added stress can be harmful for people with heart disease. Heart disease is the number one killer of both American men and women, according to the CDC. In addition, other cardiovascular conditions, such as high blood pressure or hypertension, are far too common. In fact, 1 of 2 adults in the United States suffers from high blood pressure, which when uncontrolled can have serious health consequences. The American Heart Association states that some individuals experience few or no symptoms before having a heart attack or stroke. Periodic cardiac screening tests and blood pressure checks can detect issues before symptoms develop, which can help to prevent major health issues down the road. Learn more about your ad choices. Visit megaphone.fm/adchoices
Early in the 20-21 flu season, Oklahoma has fared fairly well. Still, with hospitals straining under the influx of COVID-19 patients, health experts say it's vital to prevent a major flu outbreak. Dr. Sandra Morris with MedExpress talks about flu shots and COVID testing.
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Dr. Jeff Frye, MedExpress, joined AM Tampa Bay to discuss how the COVID-19 pandemic will change this year’s flu season.
Sen. Matt Williams discusses relaxed Directed Health Measures and unemployment check issues. Dr. Christopher Dietz a physician and area director with MedExpress discusses how to continue to protect ourselves, and those around us as restrictions ease. Gothenburg's, Angela Sattler talks about the Mental Health Awareness event. Each Weekday at 5:10 on KRVN’s “This Evening”, you can hear special edition reports and updates on the Coronavirus Pandemic.
In this episode of Deal Talk with 7MA, 7 Mile Director Neil Churman sits down with Ben Garber, the newest member of the 7 Mile team who will be expanding the firm’s healthcare practice. Ben opens the episode by discussing how his prior experience in the healthcare sector lines up with 7 Mile’s IT practice. (5:47) Ben and Neil then examine recent developments and trends in the healthcare market. (7:58) With this episode of the podcast originating from 7 Mile’s new office in Pittsburgh, Ben and Neil have an extended discussion about their connection to the city and the strong, entrepreneurial business climate. (12:05) Ben goes on to express his gratitude for the warm reception 7 Mile has received in the Pittsburgh market. (20:10) Ben then wraps up the episode by revealing a bit of his strategic plan for scaling 7 Mile’s healthcare practice (22:19) Quotes: Ben on the opportunities created by increases in outpatient healthcare facilities: “As the hospital becomes disintegrated and pushed out into a variety of outpatient facilities, that creates a greater fragmentation in the provider landscape, as well as the opportunity for roll-up platforms in each one of those sectors.” 10:05 Ben on how 7 Mile’s decision to put down roots in Pittsburg has been received by the local investor community: “Yes, we would be thrilled to have a national, professional top caliber investment bank here locally, that we could work with. So, we didn't always have to get on the plane to New York, Chicago, or San Francisco, please." 20:37 Links mentioned in this episode: MedExpress (https://www.medexpress.com) Optum (https://www.optum.com) United Health Group (https://www.unitedhealthgroup.com) Grouse Ridge Capital (https://www.grouseridgecapital.com) University of Pittsburgh Medical Center (https://www.upmc.com) CGI group acquires Suma (https://seekingalpha.com/article/4102099-cgi-closes-cash-deal-acquire-summa-technologies) Uniguest acquires Touchtown (https://www.prnewswire.com/news-releases/uniguest-acquires-touchtown-300807999.html) Red Whittaker's Robotics lab at Carnegie Mellon (https://www.ri.cmu.edu/ri-faculty/william-red-l-whittaker/) Connect with us: Our website: www.7mileadvisors.com (http://www.7mileadvisors.com/) Follow us on (https://www.youtube.com/channel/UCvrwqa52rRivTAPTg24T-TQ) What topics would you like to learn about on Deal Talk with 7MA? Let us know at ariail@7mileadvisors.com (mailto:ariail@7mileadvisors.com) . Subscribe to Deal Talk with 7MA on Google Podcasts (https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5ibHVicnJ5LmNvbS9mZWVkcy9kZWFsdGFsa3dpdGg3bWEueG1s) Deal Talk with 7MA, a bi-weekly podcast by 7 Mile Advisors that aims to give listeners a look behind the curtain of the middle market Mergers & Acquisitions world. 7 Mile Advisors is a middle-market M&A firm based out of Charlotte, NC that provide investment Banking services and advise on mergers, acquisitions, and private capital transactions around the globe.
The Centers for Disease Control (CDC) recommends that everyone ages six months and older get an annual flu shot – yet, fewer than half of Americans received a flu vaccine last flu season. Given the severity of the 2017-2018 flu season – which was the first to be classified as high severity across all age groups – local healthcare professionals at MedExpress Urgent Care in Kansas want to debunk some of the most common flu shot myths that may be preventing many people from getting vaccinated. Getting an annual flu vaccine is the first and best way to protect families, friends, and coworkers. In fact, the more people who protect against flu, the less flu in general – which is good for everyone. Flu vaccination can also reduce flu-related illnesses, doctors’ visits, and missed days from work and school. Still, there are many misconceptions about the safety and effectiveness of the flu shot. MedExpress healthcare providers can help shed some light with some quick true and false: FALSE: The flu is just a bad cold. I don't need a flu shot. FALSE: The flu shot will give me the flu. FALSE: The flu shot doesn't work and won't offer me any protection. FALSE: It's too late to get the flu shot. TRUE: The flu shot may not completely protect me from getting the flu.
Kim są Pielęgniarki Cyfrowe? Czym zajmuje się prawnik, a czym psycholog w SPC? Jak zwiększać prestiż naszego zawodu w Polsce?O tym mówimy w tym odcinku:- Blog SPC w serwisie Medexpress.pl - http://www.medexpress.pl/author/pielgniarki-cyfrowe- Skrzynka Alert! - http://www.pielegniarkicyfrowe.pl/alert-mobbing-w-ochronie-zdrowia/alert/- Strona internetowa SPC - http://www.pielegniarkicyfrowe.plWięcej o tym odcinku dowiesz się na: http://krewmozg.pl/km-008/Subskrypcja podcastu: https://www.spreaker.com/show/3035173/episodes/feed
Disruption will come from below (i.e. start-ups) that come to market with new business models (peer-to-peer for example). Startups that embrace technology and creativity. Change ultimately will be driven by consumers. Consumers will be empowered as personal health data becomes readily available through new technologies such as the Apple Watch and various health data apps. Local care centers like MedExpress (now Optum) and online marketplaces owned and operated by Amazon, Walmart and the like are the future. These marketplace changes combined with de-regulation/ forced competition (wishful thinking?) will eliminate the bloat and the "wag the dog" administrative state forced upon us by the political class. Only through deregulation will the insurance companies be forced to compete for our business. Only then will premiums come down as insurance oligopolies are replaced with a competitive market place across state lines and nationally. Competition will force drug prices down as well. We will only maximize the potential offered by tools such as the Apple Watch and enjoy the benefits of providers with new business models if we eliminate regulations put in place by politicians whom have been bought off by lobbyists employed by healthcare insurers and large pharmaceutical companies. If we don’t change the status quo – as citizens our tax bill will only grow as we continue to subsidize a system that benefits insurance carriers and pharmaceutical companies at our expense.