Podcasts about stela lupushor

Being on the cusp of technological advancements, businesses are rethinking how they manage people and processes. AI is not just a futuristic concept; it's now reshaping human resources to optimize workplaces and enhance employee experiences.I'm joined by Stela Lupushor, Chief-Reframer at Reframe.Work Inc. and co-author of Humans at Work and Humanizing Human Capital. Stela and I discuss optimizing work environments by matching workers to tasks and creating the most effective workplace setting. We focus on the integration of HR and IT and how their collaboration can solve organizational issues. Stela also shares her insights on the role of data analytics in improving employee experiences and business outcomes. We touch on the impact of AI on talent acquisition and the importance of ensuring that AI algorithms align with corporate values.Listen to this episode to gain a deeper understanding of how technology can enhance employee experiences and business outcomes.Specifically, this episode highlights the following themes:The integration of HR and IT for solving organizational issuesUtilizing data analytics to optimize employee experienceAI's role in improving the talent acquisition processLinks from this episode:Get to know more about Stela Lupushor:https://www.linkedin.com/in/slupushorLearn more about Reframe.Work Inc.https://www.reframe.workGet a copy of Stela's book, Humans at work: The Art and Practice of Creating Hybrid Workplace:https://www.reframe.work/humansatworkGet a copy of Stela's book, Humanizing Human Capital:https://www.amazon.com/Humanizing-Human-Capital-Optimal-Business/dp/1637741804Get to know more about Steven Swan: https://www.linkedin.com/in/swangroup

Discover how the very foundation of your work life is shifting in an enlightening discussion with Stela Lupushor and Dr. Solange Charas, leaders in reshaping the workforce. Our conversation peels back the layers of the employee experience, revealing its critical impact not just on personal well-being but on a company's financial performance as well. Delve into how the management of human capital can no longer be seen as a mere good practice, but rather as a driver of significant value. Stela and Solange argue that every interaction, from the moment a potential hire encounters a company to the lingering thoughts of a former employee, shapes the evolving landscape of worker agency and organizational success.As the workforce's demographics transform and diminish, so too must our understanding of what employees crave in their careers. Our experts dissect the importance of programs that transcend generational stereotypes by offering flexibility and inclusivity, addressing the varying life stages of workers. The pioneering potential of GenAI and robotics isn't just science fiction; it's a practical pathway to challenging the archaic nine-to-five in favor of more satisfying, productivity-boosting work practices.Prepare to be intrigued by the promise of generative AI's role in crafting new job roles and anticipating turnover. Stela and Dr. Solange welcome you to join their mission to humanize the workplace, inviting listeners to connect and explore their series on job redesign with AI—a testament to the undeniable value of nurturing the human element in our corporate worlds.Find them at:Dr. Solange Charas : linkedin Stela Lupushor : linkedinBook and Blog, Humanizing Human Capital:   https://www.humanizinghumancapital.com/Article Referenced published by Business Insider;  Return to Work Policies Don't Improve Company Performance Connect with us:Email the podcast.Join us on Instagram - we appreciate your support!Dana Dowdell - Boss Consulting - @bossconsultinghr - @hrfanatic

In today's Work Matters, Thomas welcomes Dr. Anna Tavis, Clinical Professor and Chair of the Human Capital Management Department at NYU School of Professional Studies. She previously held senior HR roles with Motorola, Nokia, United Technologies, and AIG, and is the co-author of "Humans at Work" (with Stela Lupushor).Anna unpacks the major trends shaping the future of work, including the rapidly evolving relationship between humans and technology. She shares how realigned organizational skillsets, structures, processes, and cultures will emerge from this shifting dynamic. She discusses how AI will lead to increased efficiencies, improved performance and sophistication, and also replace how a majority of the existing workforce makes its living. Pointing out that AI democratization will challenge the stratified, hierarchical structures of current organizations, Anna cautions that there should be a commitment to solve problems on behalf of the majority of humans - not the elites nor the machines. She examines the changing role of the manager, compensation structures, and HR in the future of work. With coaching, digital assistance, and built-in AI, humans will be able to invest more in visionary solutions and strategic, entrepreneurial approaches. Anna shares successful examples of innovative organizations - like Microsoft and Airbnb - who have mastered technology enough to put culture and humans first. Anna concludes by discussing her forthcoming book, "The Digital Coaching Revolution", which highlights examples from sports and healthcare. With AI in many hands, human coaches - like Ted Lasso - are freed-up to focus on strategic, team building activities and take their squads to the next level. Anna advocates bringing this digital coaching model into the workplace to improve performance and effectiveness.

How is the intersection of technology and human experience reshaping our workplaces? In this episode, we explore the dynamic evolution of work environments, where technology and human-centric practices are becoming increasingly intertwined. You'll hear about leveraging technology to create more inclusive and equitable workplaces, simplifying work processes through AI, and shifting the focus from productivity to impact.  Stela Lupushor is the founder of Reframe.Work Inc. She is also Program Director for the Strategic Workforce Planning and Talent Management Councils, as well as the Human Capital Analytics Institute Senior Fellow shaping the research agenda of the Conference Board. She offers a unique blend of expertise in her latest co-authored book, "Humans at Work: The Art and Practice of Creating the Hybrid Workplace." If you enjoy the show, please rate it on Spotify or iTunes. Your ratings help more people like you discover the podcast! Episode Highlights Insights on technology's immediate impact in today's work environment. Strategies for effective, real-time workplace measurements. Tips on reducing workplace friction to boost productivity and well-being. Understanding the importance of everyday moments in employee retention. Recognizing the power of addressing small, individual workplace challenges. Balancing employee privacy with organizational needs. Redesigning workspaces for mental health and improved focus. Stela's view on the greatest unmet wellbeing need at work today  “From a well-being perspective, [it's] the need to interact with an organization that is not designed to work around us. We look at the technology stack as something that IT managers manage, and it's all about cost containment and making it secure. And that comes at a cost of a lot of compliance training, not to say that none of that is necessary; it's very important. But it's more compliance-driven than experience-driven.  When we think about the physical workspace, it's again designed to minimize the costs and maximize the number of people that can fit within a square foot. And not necessarily designed to have the environment work around us for what we need, whether we have a permanent or temporary disability, whether we need quiet space at that specific time of the day. And with the combination of both digital world and physical world, we increasingly live in that in-between, regardless of what work you do, there's bound to be technology involved.  So, redesigning that experience, to allow us to seamlessly move through it without having context switching and friction points and forgotten passwords, inaccessible devices, will reduce the mental health impact, mental taxing in dramatic ways and really leave space for us to do the focused work or whatever it is that makes sense for us as humans at that time.” What "working with humans" means to Stela “It is about creating the environment where people can truly maximize their human potential at work. I don't believe that there are bad people for jobs. I don't believe there are bad jobs for people; I believe there's a mismatch. So, the more we can think through the lens of what are the superpowers of this individual, or what are the superpowers they would like to have, and how we can create that environment for them to thrive? I think that's when organizations succeed. That's when individuals are loyal and bring their full potential. That's when the economy benefits, and that's when families at home benefit as well. So, it's a net positive.” Resources Follow: Stela on LinkedIn Read: Humans at Work: The Art and Practice of Creating the Hybrid Workplace For more episodes that give you fresh perspectives and actionable ideas for making working with other humans better for everyone, visit our website at https://en.peoplefocusconsulting.com/resources/podcast/ ©Michael Glazer

For as long as work has existed, new technologies have been a double edged sword for the workforce, making some jobs easier to do and making others obsolete. With data collection, computer processing, automation, and generative AI being implemented daily within our workforce, this issue has never been more apparent than today. Educators and authors Dr. Anna Tavis and Stela Lupushor are at the forefront of the fight for human capital, to make sure that technology is set to enhance the worker experience, not to replace it. Dr. Anna Tavis is Clinical Professor and Academic Director of Human Capital Management Department at NYU School of Professional Studies, Senior Fellow with the Conference Board, and the Academic in Residence with Executive Networks. She is a former Executive Editor of People+Strategy Journal, a publication of SHRM's Executive network and is currently an Associate Editor of Workforce Solutions Review of IHRIM. Stela Lupushor is an Adjunct Faculty Adjunct Faculty at the NYU School of Professional Studies. She is also a Senior Fellow in Human Capital Center and the Program Director for The Conference Board Strategic Workforce Planning Council, and leads Reframe.Work Inc. where she consults on how to create inclusive workplaces through the use of technology, human-centered design, people analytics, and future-thinking. Previously Stela consulted at Fidelity Investments, TIAA, IBM, Price Waterhouse, and PwC Consulting.  Together, the pair have combined their vast amount of experience in the HR world to write their book, Humans at Work: The Art and Practice of Creating the Hybrid Workplace where they've compiled all their strategies on how to develop a human centric workforce that uses technology to help improve their people, and ultimately, the way they do business. This is another podcast you're not going to want to miss, especially with stories about the impact of AI dominating the headlines almost everyday, so with that…let's bring it in!

A few episodes back, we talked about hybrid work and the growing strength that employees have in shaping the how and when of their work. This month, we're putting a spotlight on a trend that is picking up steam—the idea of a four-day work week. This experimentation is revealing pros and cons when implemented in countries such as Japan, Spain, the UK and South Africa. While a four-day work week may help boost employee productivity and mental health, not every worker can participate. So who chooses the when and how to introduce a four-day work week?  To answer this question, we turn to Stela Lupushor, a thought leader, speaker, educator and futurist who is on a mission to humanize the workplace. She advises startups, venture funds and mature enterprises on the use of design thinking, technology, analytics and future thinking to create inclusive workplaces. Stela teaches at NYU, imparting her knowledge on to the next generation of HR leaders. Previously, Stela transformed workplace practices at the intersection of technology, analytics and HR at organizations such as Fidelity Investments, TIAA, IBM, Price Waterhouse and PwC Consulting and their clients. She is the co-author of "Humanizing Human Capital: Invest In Your People for Optimal Business Returns” and "Humans At Work: The Art and Practice of Creating the Hybrid Workplace.”   Read the transcript @https://bit.ly/3O6Lrdn   Learn more about UC Berkeley Extension @https://bit.ly/3BMnLUv 

Stela Lupushor has always said “yes” to opportunities without overthinking their possible outcome. She took risks and made sacrifices that brought her from Ukraine to Russia and eventually to the U.S. to help humanize the workplace. Whether you're a manager or an individual employee there's a lot you can do to say “yes” and create a workplace that makes people feel good about themselves and their job. In this episode you'll hear:Why saying “yes” matters most when life isn't going your way.How to stick to a plan, but be open to other avenues when they arise.New ways to be employed and to employ others.Red-flags to watch out for when looking for a job.Silver linings about work from the pandemic.If you enjoyed this episode and it inspired you in some way, we'd love to hear about it and know your biggest takeaway. Take a screenshot of yourself listening to the episode on your device, post it to your Instagram Stories, and tag me @debbiegisonni on Instagram and @debbiegisonnipage on Facebook. You can also watch this episode on YouTube at: https://youtu.be/-YUe1eEbe0gAbout Stela: Stela Lupushor is a thought leader, speaker, educator and futurist on a mission to humanize the workplace through the use of design thinking, technology, analytics and future thinking to create inclusive workplaces. She is the co-author of "Humanizing Human Capital: Invest in Your People for Optimal Business Returns” and "Humans At Work: The Art and Practice of Creating the Hybrid Workplace”. Connect with Stela:Website: www.reframe.work Twitter: @slupusho Connect with Debbie:Website – Books, Online Courses, Podcasts: https://www.selfpowernow.comFacebook: https://www.facebook.com/DebbieGisonniPage/IG: https://www.instagram.com/debbiegisonni/LinkedIn: https://www.linkedin.com/in/dgisonni/YouTube: https://www.youtube.com/user/DebbieGisonni

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Solange Charas and Stela Lupushor about HR and the future of work and skills-based versus credential-based hiring. Solange Charas, Ph.D. (https://www.linkedin.com/in/dr-solange-charas/) is the Founder and CEO of HC Moneyball, an Adjunct Professor, and a governance researcher and thought-leader. Stela Lupushor (https://www.linkedin.com/in/slupushor/) is a thought leader, speaker, educator and futurist on a mission to humanize the workplace through the use of design thinking, technology, analytics and future thinking to create inclusive workplaces. She is the co-author of "Humanizing Human Capital: Invest in Your People for Optimal Business Returns” and "Humans At Work: The Art and Practice of Creating the Hybrid Workplace” Part of the LinkedIn Podcast Network #LinkedInPresents Further explore the topics discussed in this episode with the new HCIConsulting Chatbot: https://poe.com/HCIConsulting. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Go to HelloFresh.com/hci50 and use code hci50 for 50% off, plus your first box ships free! Check out CrowdHealth and start your free trial at joincrowdhealth.com and use promo code HCI. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 627454) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 0.50 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Human Capital Innovations has been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. Each HCI Podcast episode qualifies for a maximum of 0.50 points. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, host Thomas Bertels welcomes Dr. Solange Charas and Stela Lupushor, co-authors of "Humanizing Human Capital". They share how four major trends - demographics, digitization, datafication, and disintermediation - impact HR. Putting Human Capital in the context of the pandemic, the authors explain the tensions between employees and employers around remote work, surveillance technology, and the greater need for worker autonomy and discuss how harnessing the power of data analytics can move organizations successfully into the future of work. By embracing data analytics, organizations can tap into their own data to improve organizational productivity and the employee experience rather than relying on industry best practices. They advocate for a shift from standardization to personalized and a move towards servant leadership to help people thrive. By looking at work through the employee lens, companies can create systems that help them do their best work and become more productive. They explain that by listening to the employees' voice and incorporating employee feedback, HR can improve retention rates, positively shape the brand, and reduce costs of recruiting and training. HR departments that embrace Human Capital and data analytics receive 3x the Return on Investment, get more money for their programs, and increased value for their organization.

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Solange Charas and Stela Lupushor about the work of the future and the trends, the art, and the practice of transitioning to a reimagined workplace. Solange Charas (https://www.linkedin.com/in/dr-solange-charas/) is the Founder and CEO of HC Moneyball, an Adjunct Professor, and a governance researcher and thought-leader. Dr. Charas' SaaS product – HCMetrix™ – delivers capabilities for subscribers to quantify the material impact of human capital on corporate performance and understand the effectiveness of human capital programs in generating HCROI. She is an expert in the area of human capital disclosures required a variety of ESG governance frameworks, the SEC and ISO. She has served on public company boards and has held the Chairperson role for Audit and Compensation Committees. She has also served on private for-profit, non-profit and higher education boards.   Stela Lupushor (https://www.linkedin.com/in/slupushor/) is a thought leader, speaker, educator and futurist on a mission to humanize the workplace through the use of design thinking, technology, analytics and future thinking to create inclusive workplaces. She is the co-author of "Humanizing Human Capital: Invest in Your People for Optimal Business Returns” and "Humans At Work: The Art and Practice of Creating the Hybrid Workplace.” Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! This episode is sponsored by/brought to you by BetterHelp. Give online therapy a try at www.BetterHelp.com/HCI and get on your way to being your best self. Check out Ka'Chava at www.Kachava.com/HCI. Check out BELAY here. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Learn more about your ad choices. Visit megaphone.fm/adchoices

We have an amazing conversation with Solange Charas, PhD and Stela Lupushor, authors of Humanizing Human Capital on how practicing human capital strategies can drive enterprise performance and value-creation.CONNECT WITH SOLANGECONNECT WITH STELA BUY THE BOOKCONNECT WITH DANAConnect with us:Email the podcast.Join us on Instagram - we appreciate your support!Dana Dowdell - Boss Consulting - @adashofboss - @hrfanatic

How do you define what hybrid work means? Is it simply working a few days in the office and a few days at home? Anna Tavis—a Professor and Academic Director of the Human Capital Management Department at NYU—and Stela Lupushor—founder of Reframe.Work Inc.—join host Tim Reitsma to talk about what hybrid work is and how to create a hybrid workplace that people will be excited about.Support the show

HR doesn't live in a vacuum. To help shape the future of work, it must connect the needs inside the business with the demands and consequences of an ever-changing environment. Continuous improvement is no longer enough. To respond to today's Never Normal challenges, HR needs to not just improve but reinvent itself. Front and center are what distinguished authors and human capital strategists Solange Charas and Stela Lupushor call the four environmental D's which will impact the four internal W's (work, worker, workplace, worth). Much to the dismay of many leaders, success won't happen if they focus just on workplace strategy. It's about humanizing the approach to human capital. Join us for this provocative, disruptive, and robust conversation about how the valuation of human capital is quickly changing, outlined in their just released book: Humanizing Human Capital.

Co-authors Solange Charas and Stela Lupushor discuss their timely and very insightful new book, Humanizing Human Capital. Topics include: the difference between people analytics and human capital analytics, the value of “purpose audits,” AI and its potential impact on leadership, why HR needs to improve their numeracy and understand how data can actually help “humanize” the workplace.  

Third Act crossed a big milestone — 60 episodes and still going strong with fabulous guests! On today's show, Liz talks with Third Act producers Lexie Banks and Evelyn Wong about what they've learned from the show's guests, their favorite episodes and who their dream third act guest would be. Liz also talks about what she's learned from guests Bradley Schurmann, Michael Clinton, Lori Trawinski, Stela Lupushor, Chip Conley, and Paolo Gaudiano about aging and, of course, what's happening with her third act!

How do you measure something invisible, like inclusion? How do you pave the way for accountability and change, inside organizations, both big and small? Stela Lupushor from ReFrame.Work and Paolo Gaudiano from Aleria talk to us about the next level of workforce analytics that goes beyond diversity indicators, and how the latest research shows how looking at exclusion dynamics is one of the keys to unlocking new quantifiable ways to measure inclusion.

On this episode of Third Act, Liz talks with Stela Lupushor — The Work Reframer. Stela is a career HR professional who interestingly got her start in the field by implementing SAP HR because, as she says, “she was the girl on the project”. She parlayed those HR skills into bigger jobs across PwC, IBM, TIAA-Creff, and finally retiring from Fidelity in 2016. But it was a NY Times article on the unemployment of women ages 50-65 that launched her into her third act. As an HR professional, she saw how the systems and processes were unintentionally designed to prevent these women from getting jobs. So she decided to do something about it.  Today, she is what she calls the Chief Reframer in several roles — first as the head of a nonprofit (Amazing Community) that helps women get back to work, second as a lecturer on this topic at NYU, and third as the head of her own consulting company that helps companies design age-friendly workplaces. Join Liz's lively conversation with Stela as she offers great advice on how to work through ageism in the workplace, whether you are an employer or woman seeking work.

On this episode of Third Act, Liz talks with Stela Lupushor — The Work Reframer. Stela is a career HR professional who interestingly got her start in the field by implementing SAP HR because, as she says, “she was the girl on the project”. She parlayed those HR skills into bigger jobs across PwC, IBM, TIAA-Creff, and finally retiring from Fidelity in 2016. But it was a NY Times article on the unemployment of women ages 50-65 that launched her into her third act. As an HR professional, she saw how the systems and processes were unintentionally designed to prevent these women from getting jobs. So she decided to do something about it.  Today, she is what she calls the Chief Reframer in several roles — first as the head of a nonprofit (Amazing Community) that helps women get back to work, second as a lecturer on this topic at NYU, and third as the head of her own consulting company that helps companies design age-friendly workplaces. Join Liz's lively conversation with Stela as she offers great advice on how to work through ageism in the workplace, whether you are an employer or woman seeking work.

Podcast hosted by Jess Podgajny, CEO of LLUNA. Welcome to FRESH Takes on the future of work where we focus on fresh perspectives, from business and HR leaders about the future of work. FRESH is an acronym: Freedom, Resourcefulness, Empathy, Simplicity and Happiness. These values are core to operating in the future of work and we tie back to these while exploring interesting stories and actionable ideas. Today's guest is Stela Lupushor. Chief Reframer at Reframe.Work. Stela is on a mission to humanize the workplace. She works with the Conference Board's Fortune 500 corporations-members on rethinking their workplace strategies; leads Reframe.Work Inc. and consults on how to create inclusive workplaces through the use of design thinking, technology and analytics; and leads amazing.community, a nonprofit expanding the work horizon for women 45+. Previously Stela transformed the workplaces at the intersection of technology, analytics and HR at Fidelity Investments, TIAA, IBM, Price Waterhouse and PwC Consulting and their clients. Let's get FRESH. Guests answer the following questions: 1. How do you define the future of work? 2. Let's dream big for a moment, so assume you can snap your fingers and it's real, what's one thing you personally want to see change about work / life? 3. As for FRESH takes (freedom, resourcefulness, empathy, simplicity, happiness), which area do you see as most pressing right now, as we look at the future of work and the evolving employer / employee dynamic? 4. How do you think Managers, the people leading people, can best navigate the months ahead? 5. What's one company you admire for their FRESH take? Stay FRESH and visit us at hellolluna.com.

What if your organization could deliver twice as much innovation, boost customer satisfaction ratings, grow the human capital return on investment (HCROI) by 270 percent, improve efficiency up to 15 percent, and increase profitability by 25%? It is possible according to a new report from The Conference Board, Accelerating Value by Using Human Capital Analytics to Understand the Workforce Experience. Organizations that address employee experience objectives with data analytics to fine-tune their HC program design and execution could potentially create more innovation, boost customer satisfaction ratings, grow human capital ROI, improve efficiency, and increase profitability. Join the report’s co-authors, Solange Charas, PhD, Stela Lupushor, and Robin Erickson, PhD, as they discuss the strong relationship between investment in people, worker productivity, and the resulting business performance.

This week, I'm speaking with Stela Lupushor, who is the founder and Chief Reframer at Reframe.Work. Reframe.Work is an organization dedicated to helping companies solve management challenges and maximizing their potential through science, technology, analytics, and human-centered design. Stela is also the founder and Chairperson for the Board of Directors of amazing.community, a non-profit for equipping women aged 45+ to thrive in inclusive workplaces. She talks about amazing.community's origins, mission, and impact, as well as the effects the current pandemic is having on the global workforce. Stela notes that one of the major challenges for the foreseeable future will be managing industries and occupations that do not lend themselves to digital ways of working.  Resources Stela Lupushor on LinkedIn | Twitter Reframe.work  amazing.community

PeopleHum talks to Stela Lupushor on the importance of building a differentiated workplace culture. If you like the podcast, please follow the channel, so we could keep producing more content like this!

Prior to COVID 19, Employee Experience was gaining momentum as a priority for organizations across the economy.   This conversation includes defining employee and workplace experience, how it impact performance and employer brand and why it is even more important now than before the current crisis.Stela Lupushor, Chief Reframer at Reframe.Work and Anna Tavis, Academic Director, Human Capital Management at NYU join me for this lively discussion.  Together they share insights from their just published research on Workplace Experience (available at www.workplaceexperience.com).Defining Workplace Experience as "the cumulative experiences workers have with an organization before, during, and after their employment journey, designed to maximize organizational and individual success." we discuss how this differs from employee engagement, the role of design thinking in creating great experiences and the role of leadership.You'll hear how COVID 19 will impact the employee and workplace experience and how organizations that retain their focus on this can emerge stronger and better placed to succeed once the virus recedes.