AFSA Extra Credit Podcast

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The AFSA Extra Credit Podcast is a quick take on the consumer credit industry from the professionals who work in it every day.

American Financial Services Association


    • Mar 26, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 19m AVG DURATION
    • 78 EPISODES


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    Latest episodes from AFSA Extra Credit Podcast

    Conversation w/ the 2025 AFSAEF EDGE& Leadership Program Presidents

    Play Episode Listen Later Mar 26, 2025 30:12


    In this episode of the AFSA Extra Credit Podcast, host Dan Bucherer chats with the Presidents of the AFSA Education Foundation EDGE and Leadership Development programs. Sandena Peterson, Chris Reyes and Alan Noel share their perspectives on the importance of both THE EDGE and Leadership Development Program as well as some of the things they've learned. They also share some of the highlights of being elected President by their peers. The 2025 EDGE program will be held at Mercer University in Atlanta, June 22-27. The 2025 Leadership Development Program will be held from August 9-16 at the Rizzo Conference Center near UNC in Chapel Hill, North Carolina. Registration for both programs is open now. To register and learn more, visit afsaef.org/leadership. Speakers Sandena Peterson, Security Finance, THE EDGE (Education, Development, Growth, and Enrichment) Year 1 President. Chris Reyes, Brundage Management/Sun Loan THE EDGE Year 2 President. Alan Noel, Mariner Finance, UNC Leadership Development Program President. Host Dan Bucherer, Sr. Dr. Member Services & Engagement, AFSA ------------------------------ Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on LinkedIn. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at membership@afsamail.org or tweet at us. Click to listen or find the AFSA Extra Credit Podcast anywhere you get your podcasts.

    The Future of Dealer Commercial Lending: Transforming Challenges into Growth

    Play Episode Listen Later Feb 12, 2025 21:32


    In this episode of the AFSA Extra Credit Podcast, host Dan Bucherer chats with Brian Koprowski, CEO of DataScan, which works with finance companies on wholesale financing and inventory risk management across the entire loan lifecycle. See that title? Kind of right in the wheelhouse. Brian and Dan touch on how the commercial lending landscape has evolved, some of the challenges associated traditional lending models and the value that integrated systems can provide. They also talk briefly about the role of AI, proactive risk management with predictive analytics and how to strengthen dealer relationships alongside those of the consumer. Speaker Brian Koprowski, CEO, DataScan Host Dan Bucherer, Sr. Dr. Member Services & Engagement, AFSA   ------------------------------ Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at membership@afsamail.org or tweet at us. Click to listen or find the AFSA Extra Credit Podcast anywhere you get your podcasts.

    The Future of the Direct-to-Consumer Model w/ Bryan Chance, Katie Johar & Eva Kellershof

    Play Episode Listen Later Jan 28, 2025 31:49


    It's been a minute, but the AFSA Extra Credit Podcast is back for 2025 with fresh takes, knowledgeable experts and crucial conversations on the consumer credit industry. In our first conversation of the year, Dan Bucherer chats with Bryan Chance and Katie Johar of Ernst & Young (EY) and Eva Kellershof of NETSOL on the evolving vehicle purchasing landscape and the direct-to-consumer (DTC) model. Brian and Katie take a deep dive into the impacts of the DTC model, what it could mean for business, the importance of a seamless customer journey and how the model can (and crucially, might not) deliver.  Eva talks about the crucial role that dealerships play in the vehicle purchase process and shares some cautionary observations and lessons learned from the European perspective. And, because it seems like they're involved with everything, our panel touches on AI and EVs. Special thanks to NETSOL for sponsoring this conversation. Learn more at https://netsoltech.com. Guests Bryan Chance, Global Client Service Partner, Global Connected Tech & Urban Mobility Leader, EY Katie Johar, Americas Automotive, Captive, and Equipment Finance Leader, EY Eva Kellershof, VP Sales North America and Europe, NETSOL Host Dan Bucherer, Senior Director, Member Services & Engagement, AFSA ------------------------------ Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at membership@afsamail.org or tweet at us. Click to listen or find the AFSA Extra Credit Podcast anywhere you get your podcasts.

    The Payments Update w/ Steve Murphy, PayNearMe

    Play Episode Listen Later Sep 26, 2024 25:49


    In this episode of the AFSA Extra Credit Podcast, we're chatting with Steve Murphy, Director of Marketing with PayNearMe, who you may know as the sponsor of the puppies at AFSA conferences. Did you also know they do payments? Technology and the payments industry is moving so quickly that it's important to sit down and take an overview of the state of play every now and again. Steve and I talk about how customers are using payments technology, what their expectations are and how regulatory considerations are making things more complicated. We also take a bit of a detour to chat about AI and cover some of the things that lenders need to consider when they're shopping around for payment platforms in 2024. PayNearMe Buyer's Guide: Choosing Your Next Payments Provider ---------- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at membership@afsamail.org or tweet at us. Click to listen or find the AFSA Extra Credit Podcast anywhere you listen.

    Advances in Contracting w/ Dustin Wesner

    Play Episode Listen Later Sep 12, 2024 32:51 Transcription Available


    In this episode of the AFSA Extra Credit Podcast, we're joined by Dustin Wesner, Vice President of Product Management with Odessa. With more than 25 years of auto experience, Dustin knows a thing or two about contracting and works closely with Odessa clients to joins us to share his best practices for contracting in 2024 and how lenders can alleviate bottlenecks and level up the customer purchase journey.   Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at membership@afsamail.org or tweet at us. Click to listen or find the AFSA Extra Credit Podcast anywhere you listen.

    AI - Boon or Bust?

    Play Episode Listen Later Sep 9, 2024 17:48


    In this episode of the AFSA Extra Credit Podcast, we're joined by David Ralstin, Vice President, Chief Information Security Officer for Allied Solutions. His role provides governance, accountability, and trusted advisory services for technology risk management and information security controls at Allied. Artificial intelligence has been around as a technology since the 1950's, and its most recent development with generative AI (GenAI) tools like ChatGPT, Gemini, and Copilot have thrust decades of research into the spotlight. Just like any tool, attackers can and have been using GenAI tools to enhance their operations to great effect. But security professionals can also leverage GenAI for their own benefit. The cat and mouse game continues with a new tool. Who will win? Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at membership@afsamail.org or tweet at us.    

    Ep. 55 | Alternative Data Download w/ Equifax

    Play Episode Listen Later Oct 12, 2023 15:07


    In this edition of the AFSA Extra Credit Podcast, we chat with Lena Bourgeois, SVP & General Manager of Automotive & Insurance with Equifax about alternative data. It's a term that gets thrown around a lot but Lena gives us the download on what it is, what it can do for your business and most importantly, how it can increase credit access for consumers. We also touch on how bringing alternative data into your business processes can help you weather our current economic uncertainty. ------ Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Ep. 54 | Changing Perspective on Auto Finance

    Play Episode Listen Later Jul 27, 2023 18:22


    In this edition of the AFSA Extra Credit Podcast, we chat with Robert Steenbergh, Founder & CEO of AutoPayPlus which offers consumers a flexible auto financing schedule that matches payments with paychecks. We have a broad conversation about Robert's journey, the benefits of changing the perspective on how consumers pay for vehicles and the importance of affordability. ----- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Industry Icon #9 | Suzi Straffon, Allied Solutions

    Play Episode Listen Later Jul 11, 2023 11:30


    The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Suzi Straffon, Director, Finance Company Markets with Allied Solutions Suzi has had a successful career because of her tenacity and importance she places on learning, particularly from her mentors.  She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and touches on the importance of having a mentor. ------- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Ep. 53 | Creating your company's value proposition

    Play Episode Listen Later Jun 29, 2023 18:10


    AFSA member companies are generally very good at marketing their own products and services. What about your company? Are you telling prospective hires and current employees why they should work with you? Terri Horn, Managing Director with People Strategies joins us again to share her findings and best practices on creating and developing your company's value proposition. And, its more important than ever as the economy remains unstable and inflation sticks around. In this episode we talk about how do get started developing your company's value proposition, why it's important and an important note about the departments and people you need involved. ----- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Ep. 52 | Fair Lending Pt. 2 w/ CRA's Dr. Adam Gailey

    Play Episode Listen Later Jun 14, 2023 39:38


    This episode of the Extra Credit Podcast is Part Two of our conversation with, Philip Bohi, VP of Compliance Education and Dr. Adam Gailey, Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order. In the last episode, Dr. Gailey and Philip discussed the things that you can control, like underwriting, servicing and other processes. In this episode, the two compliance experts discuss what you cannot and what's coming down the pike. 

    Ep. 51 | Fair Lending w/ CRA's Dr. Adam Gailey

    Play Episode Listen Later Jun 8, 2023 45:06


    In this episode of the podcast, Philip Bohi, VP of Compliance Education talks with Dr. Adam Gailey, Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order and looking carefully at questions surrounding things you can control like underwriting, buy rate setting and servicing. State and federal regulators are examining underwriting practices, rate-setting and servicing more than ever before. Dr. Gailey has worked on numerous DOJ and CFPB investigations, class-action lawsuits, and regulatory compliance cases, that typically involve providing statistical and economic analyses of large amounts of data focusing on issues related to the use of overdraft protection, indirect auto finance, redlining, and fair lending. A second episode, coming next week, will delve into what you can't control and what to expect next.  

    Industry Icon #8 | Rochelle McClanahan, Brundage Management/Sun Loan

    Play Episode Listen Later May 31, 2023 13:09


    The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Rochelle McClanahan, Chief Financial Officer/Compliance Officer with Brundage Management/Sun Loan. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and touches on the importance of having a mentor.

    Ep. 50 | Rick Hackett & Stephen McDaniel on F&I Compliance

    Play Episode Listen Later May 25, 2023 25:25


    In this episode of the AFSA Extra Credit Podcast, Dan chats with Stephen McDaniel, Co-founder & CEO with F&I Sentinel and Rick Hackett, Board Member with F&I Sentinel and former Assistant Director at the Consumer Financial Protection Bureau. We pick Stephen's brain on some of the strategies companies can use to ensure F&I compliance is front of mind. We also take advantage of Rick's unique expertise and view into the Bureau to look at what they might be thinking on the F&I front. Be sure to check out the webinar slide deck that Stephen & Rick did with AFSA a few weeks ago. This isn't one to miss.

    Industry Icon #7 | Lisa Verdun, Point Perdictive

    Play Episode Listen Later May 11, 2023 7:18


    The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Lisa Verdun, Senior Fraud Consultant with Point Predictive. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and where she sees the industry in the next decade.

    Ep. 48 | The State of Vehicle Finance w/ Melinda Zabritski

    Play Episode Listen Later Apr 25, 2023 9:12


    In this edition of the AFSA Extra Credit Podcast, Dan chats with Melinda Zabritski, Senior Director for Experian's automotive financial services team. She swings by to give listeners a look into what we can glean from  Experian's Q4 State of Automotive Finance report. She also looks at affordability and uses her crystal ball to see what what be coming down the pike in the Q1 report. ----- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Industry Icon #6 | Ginger Herring, 1st Franklin Financial

    Play Episode Listen Later Apr 20, 2023 13:21


    The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Ginger Herring, President & CEO of 1st Franklin Financial. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and where she sees the industry in the next decade.

    Ep. 47 | Hudson Cook on FTC Safeguards Rule

    Play Episode Listen Later Apr 13, 2023 15:57


    In this edition of the AFSA Extra Credit Podcast, we tackle the soon-to-be-effective FTC Safeguards Rule. Dailey Wilson, Attorney with Hudson Cook joins us to give us the 35,000 foot view of the rule, some of the nitty gritty that companies will have to get into and who exactly is covered (hint, its most folks). Dailey also discusses some of the unintended consequences of the rule and talks about what to expect next. ----- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Industry Icon #5 | Darcy Locke, ACI Worldwide

    Play Episode Listen Later Mar 28, 2023 6:51


    AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Darcy Locke, Vice President, Head of Consumer Finance Sales with ACI Worldwide. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and where she sees the industry in the next decade. ----- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Ep. 46 | Manatt Returns to Talk CFPB Registries

    Play Episode Listen Later Mar 23, 2023 38:22


    The experts from Manatt, Phelps & Phillips are back to discuss the Consumer Financial Protection Bureau's (CFPB) registries on terms and conditions and "bad actors." We dive deep on what each registry is, the motivation for their promulgation, the impact they could have on consumers who need credit and the constitutionality of the Bureau in the first place. Bryan Schneider Joe Reilly Mahul Madia ----- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Industry Icon #4 | Mara McNeill, Toyota Financial Savings Bank

    Play Episode Listen Later Mar 22, 2023 10:21


    AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Mara McNeill, President & CEO of Toyota Financial Savings Bank. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and about her three careers - military, legal and then financial services - have shaped her views. ----- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Ep. 45 | Affordability & Creditworthiness w/ Spencer Slade, PTS

    Play Episode Listen Later Mar 13, 2023 25:16


    Affordability and creditworthiness are two key factors - really the two key factors - that determine whether Americans can get access to the credit they need. Unfortunately, rate caps have made affordable credit, especially those who have a challenging credit report, far more difficult to get in many locations. In this episode of the Extra Credit Podcast, Dan Bucherer chats with Spencer Slade of PTS Financial Services about both of these factors and how lenders need to adapt to continue to reach their customers. PTS offers a vairety of different products that help lenders and consumers alike, like GAP protection, auto club memberships and tax services. ----- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Industry Icon #3 | Marguerite Watanabe, Connections Insights

    Play Episode Listen Later Mar 10, 2023 9:33


    AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Marguerite Watanabe, President, Connections Insights. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and the importance of knowing your value. ----- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Industry Icon #2 | Kristen Miller, Global Lending Services

    Play Episode Listen Later Mar 7, 2023 11:47


    AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Kristin Miller, SVP, General Counsel & Compliance Officer with Global Lending Services. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who are influences are, and the responsibility she feels she has to help the next generation of female leaders. ----- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Industry Icon #1 | Tanya Sanders, Wells Fargo

    Play Episode Listen Later Mar 1, 2023 12:11


    AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. Our first episode features Tanya Sanders, Head of Wells Fargo Auto. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who are influences are, and the responsibility she feels she has to help the next generation of female leaders. ----- Don't forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Ep. 44 | Olivia Moseley on the Power of The EDGE

    Play Episode Listen Later Feb 27, 2023 12:32


    In this episode of the AFSA Extra Credit Podcast Dan chats with Olivia Moseley, Distrct Manager with Heights Finance and the Year 1 President of AFSAEF's The EDGE program. Olivia shares how valuable the program was to her and highlights some of the key reasons she thinks all AFSA members should consider it a must-attend program for rising industry leaders.  Registration for The EDGE and AFSAEF's Leadership Development Program is now open. Head to afsaef.org to learn more and register.

    Ep. 43 | Celia Winslow & Danielle Arlowe on the Auto Remarketing Podcast

    Play Episode Listen Later Feb 14, 2023 11:24


    AFSA SVPs Celia Winslow and Danielle Arlowe recently appeared on he Auto Remarketing Podcast with Nick Zulovich of Auto Finance News. Celia & Danielle discussed the latest developments on the federal and state level, respectively, in connection with actions by lawmakers and regulators. Special thanks to Nick and the team at SubPrime Auto Finance News for letting us republish the conversation here. Learn more about the Auto Remarketing Podcast and subscribe today.

    Ep. 42 | Attracting Millennial + Gen Z Talent

    Play Episode Listen Later Jan 19, 2023 33:24


    In this episode of the AFSA Extra Credit Podcast Dan chats with Terri Horn, Managing Director of People Strategies, a boutique firm specializing in executive search, recruiting, and Human Resources consulting. We cover one of the hottest topics in financial services and the economy broadly right now: recruitment and retention. Terri shares some of what she learned over the course of her career matching job seekers with companies. Dan and Terri dive deep on recent research surrounding what prospective employees are looking for, what they expect to have in an employer/employee relationship and ways you can take your HR efforts to the next level. For more information, visit mypeoplestrategies.com or get in touch with Terri directly at terri.horn@searchproin.com.

    Ep. 41 | Fraud Isn't What You Think

    Play Episode Listen Later Dec 8, 2022 26:27


    In this episode of the AFSA Extra Credit Podcast Dan chats with Justin Davis, VP of Product Delivery and Frank McKenna, Chief Strategist with Point Predictive about the uptick in fraud as we come out of the pandemic and the economy remains turbulent. They also talk about what kind of fraud we're really seeing in the market. Hint? It's not a concerted effort by criminals.  Justin Davis Frank McKenna PointPredictive.com

    Ep. 40a | An Addendum on the 5th Circuit Decision w/ Manatt

    Play Episode Listen Later Oct 31, 2022 10:16


    Given the 5th Circuit's recent decision regarding the CFPB's funding, we thought it made sense to bring our experts from Manatt back to the pod give us an idea of what it all means. Bryan Schneider and Scott Pearson join us again to add on to our discussion on supervision and enforcement at the CFPB.

    Ep. 40 | Going Deep on CFPB Supervision & Enforcement w/ Manatt

    Play Episode Listen Later Oct 31, 2022 38:19


    The Consumer Financial Protection Bureau's supervisory and enforcement powers can be confusing and if your company is in the crosshairs, a bit unnerving. Luckily, we've got CFPB experts from Manatt, Phelps and Philips LLP, to help guide listeners through the experience. Bryan Schneider, Mehul Madia and Scott Pearson join the pod to go deep on the structure of the Bureau, what you need to be doing to ensure you're complying with the law and what actions you need to take if you do find a CID in your mailbox. 

    Ep. 39 | Talking VPPs w/ Tyler Gray

    Play Episode Listen Later Oct 27, 2022 18:00


    In this episode of the Extra Credit Podcast, Dan chats with Tyler Gray, Director of Sales with LCT on voluntary protection products. Lots of states, including most recently California, have instituted new voluntary protection product guidelines. Federal agencies are also looking at VPPs closely. So, where to start? Get a handle on where you're doing business, what the laws are and what you need to be doing to comply. Dan and Tyler go deep on the steps you need to take to make sure you're covering all the bases. Tyler Gray LCT1.com

    Ep. 38 | The History of The Breakers

    Play Episode Listen Later Oct 12, 2022 13:40


    AFSA conferences take place in a lot of amazing resorts and hotels but nothing is quite as historic as The Breakers in Palm Beach, Florida where we'll be holding out 2022 Annual Meeting in a few short weeks. Dan Jenkins, Senior Manager of Sales at The Breakers joins the Extra Credit Podcast to give us a bit of a history lesson about the property and what attendees can expect when they arrive. 

    Episode 37 | The Importance of Neurodiversity

    Play Episode Listen Later Oct 4, 2022 20:16


    This edition of the AFSA Extra Credit Podcast is a bit of a teaser for our D&I session at the 2022 AFSA Annual Meeting where Anthony Pacilio, Vice President of Neurodiverse Solutions at CAI will talk about Neurodiversity. We wanted to prime the engine before we get to Palm Beach, so in this podcast we chat a bit about what neurodiversity is and how this untapped pool of individuals can help benefit your organization.  We also talk with our very own Edwin Portugal, Manager of State Policy & Regulatory Affairs here at AFSA. Edwin has been a steadfast and passionate advocate of the neurodiverse community and will share his experience as a member of that community.  Anthony Pacilio Authority Magazine article CAI: Web LinkedIn Facebook Twitter

    Episode 36 | End-of-Summer Federal Affairs Update

    Play Episode Listen Later Sep 8, 2022 10:11


    In this episode of the AFSA Extra Credit Podcast, Dan speaks with Ann Harter and Michael Grimes from the Federal Government Affairs team on what's left for Congress to check off the to-do list before November's midterm elections. We also take a look at what to expect after election day. Don't forget to follow AFSA on Twitter at AFSA underscore DC and on Linkedin – just search for the American Financial Services Association. You can also follow AFSA's SGA Team on Twitter at AFSA_SGA. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    dc congress end of summer federal affairs afsa american financial services association
    Philip & Dan Buy Cars | Episode 2: The Dealer

    Play Episode Listen Later Aug 24, 2022 23:11


    Philip & Dan Buy Cars | Episode 1: The Prep Work

    Play Episode Listen Later Jul 28, 2022 24:40


    We've got an special series of episodes for you here on the AFSA Extra Credit Podcast. Over the next three episodes or so, I'll be joined by my colleague Philip Bohi, AFSA's VP of Compliance Education to discuss our recent purchases of new vehicles. We thought, given our work with the vehicle finance industry and our undeniable gift to talk a lot, we'd go over our experiences and some of the things consumers should keep in mind as they head to the dealership. We've dviding our conversation into three parts: in this episode, we'll talk about the prep work you should take care of before heading to the dealership. In our next episode, we'll cover the process at the dealership. Finally, we'll chat about what to expect after you drive off the lot. As we talk we'll include elements of our own experiences. So we hope you enjoy this first episode on the prep work of buying a new car.

    Episode 35 | Distilling Information w/ Turbine Labs CEO Leigh Fatzinger

    Play Episode Listen Later Jun 30, 2022 23:36


    In this episode of the Extra Credit Podcast, we chat with Leigh Fatzinger, CEO with Turbine Labs, a company whose job it is to drink from the firehose of information and distill it down into a fine artesian spring water.  AFSA partners with Turbine Labs to provide the daily News You Need as well as provide additional media and sentiment intelligence.  Leigh and I chatted about what he and Turbine are seeing in the media landscape, some pain points of common issues and the trouble society continues to have with misinformation.  If you want to learn more about Turbine, visit turbinelabs.com. If you fill out the information form and mention you learned about Turbine on the Extra Credit Podcast, you'll get a free book on managing information overload.      AFSA hopes you've enjoyed this edition of the Extra Credit Podcast. Don't forget to follow AFSA on Twitter at AFSA underscore DC and on Linkedin – just search for the American Financial Services Association. You can also follow AFSA's SGA Team on Twitter at AFSA_SGA. The blog at afsaonline.org is also a great resource for the most up-to-date news.  If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.       

    ceo dc labs distilling turbine afsa american financial services association
    Episode 34 | Schellman CEO Avani Desai on IT Security

    Play Episode Listen Later Jun 16, 2022 17:08


    In this episode of the Extra Credit Podcast, we chat with Avani Desai, CEO of Schellman, a company that specializes in IT security, compliance, assessments, and certifications. Avani spoke at our Vehicle Finance Conference earlier this year and we wanted to bring her back to share some more information with our members. We talk about key cybersecurity items you and your company need to be thinking about, what to do if you are the victim of a hack and what you can personally do to help protect yourself. Schellman Avani's Conference Presentation (PPT)  

    Episode 33 | AFSA's Celia Winslow on the Auto Remarketing Podcast

    Play Episode Listen Later May 25, 2022 11:29


    Hi there everyone – we've got a special episode for you today. AFSA Senior Vice President Celia Winslow appeared on the Auto Remarketing Podcast last week with host Nick Zulovich to discuss a number of issues, including some key regulatory developments and the CFPB's reinvigoration of its dormant authority to examine nonbanks companies. We're pleased to be able to bring it to you. Special thanks to Nick and the team at Cherokee Media for allowing us to share the conversation.  Auto Remarketing Podcast @AutoRemarketing on Twitter

    Episode 32 | Cowboys Great Darren Woodson

    Play Episode Listen Later Apr 20, 2022 8:50


    Episode 31 | Updates from Inside the Beltway

    Play Episode Listen Later Apr 9, 2022 17:44


    In this episode of the Extra Credit Podcast, we chat with Celia Winslow and Michael Grimes from AFSA's Federal Government Affairs team on what's going on at the CFPB, on Capital Hill and around the District. Don't forget to follow AFSA on Twitter at AFSA underscore DC and on Linkedin – just search for the American Financial Services Association. You can also follow AFSA's SGA Team on Twitter at AFSA_SGA. The blog at afsaonline.org is also a great resource for the most up-to-date news.  If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us. 

    dc beltway cfpb capital hill afsa american financial services association
    State of Credit #5 | Neal Monaghan, Colorado

    Play Episode Listen Later Jan 19, 2022 14:25


    In the first episode of 2022, we continue our 50-state series, where we'll be asking questions of financial services regulators around the country. We'll make our way through all 50 states getting to know the regulators that are part of our industry. Here, Danielle Fagre Arlowe, Senior Vice President and head of the State Government Affairs team at AFSA speaks with Neal Monaghan, Chief Examiner at the Colorado State Attorney General's Office.  

    Episode 30 | Manging Risk Under the Umbrella of Uncertainty

    Play Episode Listen Later Nov 2, 2021 23:18


    In this episode, we chat with Solomon Semere, Senior Director, Credit and Marketing Strategy and Craig Stockum, Sales Director both with LexisNexis Risk Solutions about the uncertain risk environment in which we're currently operating. Specifically, Craig and Solomon touch on some driving trends that are affecting consumer demand and market opportunities and what lenders need to do to adjust their strategy to meet the consumers they're looking to attract, right where they are. This was a great conversation and it includes a ton of great tips for helping you manage risk while reaching your target audience.  Don't forget to follow AFSA on Twitter at AFSA underscore DC and on Linkedin – just search for the American Financial Services Association. You can also follow AFSA's SGA Team on Twitter at AFSA_SGA. The blog at afsaonline.org is also a great resource for the most up-to-date news.   This episode of the podcast is sponsored by. LexisNexis® Risk Solutions. LexisNexis® Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide range of industries including insurance, financial services, healthcare and government.”  

    State of Credit #4 | Joe Crider, Missouri

    Play Episode Listen Later Aug 10, 2021 17:29


    This episode of the AFSA Extra Credit Podcast is the fourth edition of our 50-state series, where we'll be asking questions of financial services regulators around the country. We'll make our way through all 50 states getting to know the regulators that are part of our industry. Today, Danielle Fagre Arlowe, Senior Vice President and head of the State Government Affairs team at AFSA speaks with Joe Crider, Supervisor of Consumer Credit with the state of Missouri. Don't forget to follow AFSA on Twitter at AFSA underscore DC and on Linkedin – just search for the American Financial Services Association. You can also follow AFSA's SGA Team on Twitter at AFSA_SGA. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    State of Credit #3 | Will Lund, Maine

    Play Episode Listen Later Jul 21, 2021 14:12


    AFSA State of Credit Series #2 | Max Zappia, Minnesota

    Play Episode Listen Later Jun 24, 2021 9:39


    This episode of the AFSA Extra Credit Podcast is the second edition of our 50-state series, where we'll be asking questions of financial services regulators around the country. We'll make our way through all 50 states getting to know the regulators that are part of our industry. Today, Danielle Fagre Arlowe, Senior Vice President and head of the State Government Affairs team at AFSA speaks with Max Zappia, Deputy Commissioner Financial Institutions, Minnesota Department of Commerce. Don't forget to follow AFSA on Twitter at AFSA underscore DC and on Linkedin – just search for the American Financial Services Association. You can also follow AFSA's SGA Team on Twitter at AFSA_SGA. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you've got questions or you'd like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    The State of Credit #1 | Joe Mulberry, Wyoming

    Play Episode Listen Later Jun 8, 2021 15:08


    Thanks for listening to the AFSA Extra Credit Podcast. This is the first edition of AFSA's State Regulator Series as Danielle Fagre Arlowe, Senior Vice President and head of the State Government Affairs team speaks with regulators from around the country. We'll make our way through all 50 states getting to know the regulators that are part of our industry.  In the inaugural edition, Danielle speaks with Joe Mulberry, Deputy Commissioner with the Wyoming Division of Banking. 

    Episode 29 | Project Management in 30 Minutes or Less

    Play Episode Listen Later May 24, 2021 46:22


    In this episode of the AFSA Extra Credit Podcast we talk with Mark Decker, Director of Business Systems Analysis with the Auto Group at FIS. As we come out of the pandemic, many businesses may be thinking of upcoming projects that were either put off because of COVID or are more important than ever because of it. That’s what our chat centers around. What are some of the things business owners, both large and small, need to keep in mind when they’re embarking on a project. We approach this complex topic with a simple, who what when where why how and distill project management down into a tight 30 minutes. This episode of the Extra Credit Podcast is sponsored by FIS. Learn more at fisglobal.com. Presentation

    Episode 28 | Pitching Your Story the Right Way w/ Jackie Charniga

    Play Episode Listen Later May 6, 2021 19:34


    In this episode of the AFSA Extra Credit Podcast we talk with Jackie Charniga, the Finance and Insurance Reporter with Automotive News. We chat about some of the things that Jackie looks for in a story and some of the things that companies should keep in mind when they’re pitching. Jackie also talks about the kinds of stories that particularly pique her interest and what the vehicle finance industry may have in store as we come out of these disruptive times. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

    Episode 27 | Tips & Tricks for Successful Communications Strategies

    Play Episode Listen Later Apr 13, 2021 26:53


    In this episode of the AFSA Extra Credit Podcast we talk with Lane Borrello, Vice President of Public Affairs with GM Financial. Lane shares some of the tips she’s picked up during her career leading the comms shop for a number of large companies. We chat about some of the easy things companies can do to help promote themselves in normal times, so they’re ready for when the inevitable PR crisis occurs. From templated messaging to bullet points and one pagers to getting notice by the media, we cover a lot of ground. This conversation can help inform the communications strategy of any size business, no matter where you are in the country. We also touch on Lane’s passion for the Baylor Bears as an alumni – we recorded this before their win at the Big Dance – I’ve checked in since and she’s VERY happy. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

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