Join our Becker's Healthcare team as we interview a variety of clinical leaders to learn best practices, share challenges and exchange ideas.

In this episode, Peggy Norton-Rosko, DNP, RN, NEA-BC, SVP, Chief Nursing Officer, Trinity Health, discusses strengthening shared nursing governance, using nurse input and data to improve patient outcomes, and addressing workforce challenges through academic partnerships, residency programs, career development, and thoughtful technology investments.

In this episode, Mandy Richards, DNP, RN, APRN, ACNS-BC, NEA-BC, Chief Nursing Executive and President, Children's Health, Intermountain Health, discusses strategies that have strengthened nurse retention, including leader check-ins, nurse leadership development, recognition programs and nurse residency programs that help new graduates build skills, confidence and a sense of belonging.

In this episode, Joseph Ng MD, MBA, Medical Director, Mather Hospital Northwell Health, President of Mather Medical Group, Critical Care Intensivist, Asst Professor of Medicine - Northwell Health and the Donald and Barbara Zucker School of Medicine, BC - Internal Medicine, Critical Care Medicine, Clinical Informatics, Mather Hospital Northwell Health, discusses restructuring physician leadership roles to support work-life integration, reduce burnout and strengthen leadership development.

In this episode, Phillip Chang, MD, Chief Medical and Quality Officer at CommonSpirit Health, discusses physician burnout and well-being, the role of AI scribes and documentation tools, and how CommonSpirit supports both employed and independent physicians. He also shares lessons on physician leadership, moral injury and bridging the gap between clinicians and the C-suite.

In this episode, David Marcozzi, MD, MHS-CL, Senior Vice President and Chief Clinical Officer at University of Maryland Medical Center, joins the podcast to discuss embracing changes across inpatient and outpatient care and viewing capacity as a strategic resource. He also shares insights on the importance of effective patient handoffs and how they can support safer, more coordinated care.

In this episode, Dr. Brendan Lloyd, Chief Medical Officer for Providence Clinical Network, joins the podcast to discuss how healthcare organizations can redefine roles to meet the evolving needs of patients, providers, and care teams. He also shares insights on training the next generation of healthcare professionals and preparing them to lead in a changing healthcare environment.

In this episode, Brooke A. Schweitzer, DMSc, MSPA, PA-C, FACHE, Chief Advanced Practice Officer at UChicago Medicine, joins the podcast to discuss creating a framework that strengthens organizational culture and improves the patient experience. She also shares insights on using transparent data through individualized scorecards and the power of peer influence to drive engagement and meaningful change.

In this episode, Kathleen Sanford, DBA, RN, FAAN, Senior EVP, Chief Nursing Officer, CommonSpirit Health, discusses improving nurse retention through virtual integrated care, nurse residency programs, career support and shared governance.

In this episode, Dr. Janice Walker, DHA, MBA-HCM, NEA-BC, BSN, RN, System Chief Nursing Officer, Senior Vice President, UF Health, discusses standardizing nursing practice, accelerating nurse recruitment, strengthening the talent pipeline, and reimagining clinical education through UF Health's Clinical Reimagining Model.

In this episode, Kevin McGeachy, FACHE, President of Mather Hospital, joins the podcast to discuss the importance of prioritizing the patient experience and reducing readmissions. He also shares insights on the critical role of employee engagement in creating a strong culture and delivering better outcomes for patients.

In this episode, Omar M. Ghanem, MD, Professor of Surgery at Mayo Clinic College of Medicine, Chair of the Division of Metabolic & Abdominal Wall Reconstructive Surgery, Medical Director of Mayo Clinic International – Middle East, and Program Director of the Minimally Invasive Surgery Fellowship, joins the podcast to discuss advances in obesity treatment and the role of metabolic surgery. He shares insights on minimally invasive techniques, how success should be measured for patients with obesity, and why surgery should be viewed as an important treatment option rather than a last resort.

In this episode, LeWanza Harris, MD, MPH, MBA, MS, Chief Quality Officer at Emory Healthcare, joins the podcast to discuss addressing quality gaps and improving workflow reliability across healthcare operations. She also shares insights on leveraging Epic foundation tools and technology to strengthen sepsis care and improve outcomes.

In this episode,Katrina Ascencio-Holmes, BSN, RN, Chief Nurse Officer, Sutter Health, discusses strategies to recruit, retain and develop the health system's 18,000 nurses, including career development, mentorship, shared governance and frontline engagement. She also shares how Sutter is investing in workplace safety and technology while creating an environment where nurses can build meaningful, long-term careers.

In this episode, Peggy Duggan, MD - EVP, Chief Physician Executive and Chief Medical Officer, Tampa General Hospital, discusses addressing physician burnout by reducing administrative friction, using ambient AI and creating space for physicians to lead improvement efforts. She also shares how transparent data and a shared focus on patient outcomes can align physicians across different employment models.

In this episode, Caren Lewis, Senior Vice President and System Chief Nursing Executive, MultiCare Health System, discusses strategies to improve nurse retention, strengthen nursing leadership and expand the workforce pipeline. She also shares how MultiCare is partnering with academic institutions and using flexible education pathways and specialty residencies to prepare and support new nurses.

In this episode, Amir Barzin, DO, President of UNC Health Faculty Physicians and Chief Operating Officer of UNC Health Physicians, joins the podcast to discuss the importance of collaboration in improving the patient experience. He also shares insights on leveraging AI tools to support clinicians, streamline workflows, and create more efficient, patient-centered care.

In this episode, Mandy Richards, DNP, RN, APRN, ACNS-BC, NEA-BC, Chief Nursing Executive and President of Children's Health at Intermountain Health, joins the podcast to discuss the importance of learning through experience and preparing nurses for the realities of modern healthcare. She shares how her own leadership journey reinforced the need for stronger nursing preparation and highlights the programs she is leading to support nurses, strengthen the workforce, and improve patient care.

In this episode, Josh Orzel, Chief Nursing Officer, Saline Health System, discusses strengthening nursing culture, developing talent pipelines and supporting frontline caregivers through industry challenges. He shares his leadership philosophy and how investing in nurses drives better outcomes for patients, teams and communities.

In this episode, Matt Boles, MD, MHA, MSc, Chief Medical Officer, Salem Health Hospitals and Clinics, discusses the leadership strategies needed to navigate today's healthcare challenges, from workforce and operational priorities to advancing high quality patient care in a rapidly evolving environment. He also shares insights on fostering collaboration and preparing health systems for long-term success.

In this episode, Christian Burchill, PhD, MSN, Associate Chief Nursing Officer for Research, Evidence-based Practice and Innovation at Penn Medicine and Director of Nursing Research and Evidence-based Practice at Penn Medicine Lancaster General Hospital, shares how his research is helping healthcare organizations better measure staff safety, strengthen reporting, and build safer workplaces through leadership and evidence-based strategies.

In this episode, Terry McDonnell, DNP, RN, ACNP-BC, Senior Vice President & Chief Nurse Executive, Duke University Health System, and Vice Dean for Clinical Affairs, Duke University School of Nursing, discusses why nurses must play a central role in the design and implementation of AI in healthcare.

In this episode, Elad I. Levy, MD, MBA, FCNS is a Neurosurgeon at Atlas Surgical Center and Chair of Neurosurgery at the University at Buffalo and Director of Neurosciences at Kaleida Health, discusses the creation of the nation's first Ambulatory Neurosurgery Center and the opportunities it creates for patient access, cost reduction, and clinician well-being.

In this episode, Erik Summers, MD, Chief Medical Officer, Division of Hospital Medicine at the Medical University of South Carolina, joins the podcast to discuss how healthcare organizations can attract and retain physicians through culture, transparency, and personalized recruitment experiences.

In this episode, Nicole Johnson, DNP, MBA, RN, NE-BC, CPEN, Chief Nursing and Patient Operations Officer at Nemours Children's Health, joins the podcast to discuss how strong work environments and engaged nurses contribute to better patient outcomes. She shares why nursing recruitment and workforce development remain top priorities, along with how expanding virtual nursing programs can support care teams and improve the patient experience.

In this episode, Shane Strum, President and CEO of Broward Health, and Matthew Love, President and CEO of Nicklaus Children's Health System, join the podcast to discuss the expansion of pediatric care through strategic partnerships and collaboration. They share how aligning organizations can improve access, strengthen specialty services, and better meet the growing needs of children and families across their communities.

In this episode, Carla P. Cangemi, MD, FAAP, Vice President and Chief Medical Officer, St. Mary's Healthcare System for Children's, shares how the organization reimagined its palliative care program as Compassionate Care to better support children and families throughout every stage of the care journey. She discusses the multidisciplinary, holistic model, the importance of early trust-building conversations, and how family centered services improve quality of life and emotional support.

In this episode, Dr. Joseph G. Rogers, Director of The Texas Heart Institute at Baylor College of Medicine, discusses groundbreaking innovations in heart failure treatment, artificial heart technology, and gene therapy. He also shares insights on leadership, the future of cardiovascular care, and the importance of prevention in improving long-term patient outcomes.

This episode features Stacey Conklin, CNO of Montefiore Nyack Hospital. Here, she does a deep dive into her thoughts on AI strategy, how her organization is currently using it, how it will be used in the future, and more.

This episode features Marwan G. Fakih, MD - Medical Oncologist, Professor, Department of Medical Oncology & Therapeutics Research, Deputy Director, City of Hope Comprehensive Cancer Center, Division Chief, GI Medical Oncology, Co-director, Gastrointestinal Cancer Program at City of Hope. Here he shares his thoughts around potentially screening younger patients, due higher rates of colon cancer. He also discusses the importance of educating patients to not overlook potential symptoms, clinical trials, and more.

In this episode, Meena Bansal, MD, FAASLD - System Chief, Division of Liver Diseases Director, MASH/NASH Center of Excellence, Icahn School of Medicine at Mount Sinai, discusses newly approved therapies for MASH and the growing impact of GLP-1 medications. She also shares insights on personalized treatment, early intervention, and the future of liver disease care.

In this episode, Rebecca Baute, BSN, RN, Chief Nurse Executive of Northwestern Medicine Palos Hospital, and Brittany Barasa, DNP, RN, Manager of Patient Care for Nursing Throughput and PCT Float Pool, join the podcast to discuss how executive leadership support drives frontline success. They share insights on initiatives like annual nursing skills days, strategies for identifying and managing bottlenecks, the impact of discharge lounges, and approaches to improving patient satisfaction across the care continuum.

In this episode, Kenny Cole, MD, System Vice President of Clinical Improvement at Ochsner Health System, joins the podcast to discuss ongoing clinical and operational pressures facing health systems. He shares his perspective on solutions for primary care reimbursement, along with strategies to expand access to care while minimizing clinician burnout.

In this episode, Dr. Arash Motamed, Anesthesiologist and Medical Director of Sustainability with Keck Medicine of USC, shares how his team successfully eliminated nitrous oxide use, highlighting its environmental impact, the path to clinician alignment, and broader opportunities to reduce healthcare waste and emissions.

In this episode, Victor Navarro, MD, Chief Clinical Officer, Central Region, Jefferson Health System, shares insights on the growing role of artificial intelligence, virtual care, and precision medicine, along with strategies to manage capacity across a large health system. He also discusses leadership lessons on flexibility, resilience, and driving high-quality, mission-focused care.

In this episode, Neil Tanna, MD, MBA, FACS, Senior Vice President of System Perioperative Services & Strategy at Northwell Health, joins the podcast to discuss the growing potential of AI in surgical and perioperative care. He shares the importance of strong stakeholder engagement and how access to reliable, actionable data is critical to driving better decision-making and improving outcomes across the system.

In this episode, Cicely “CC” Brooks, Senior Vice President and Chief Nursing Officer at Children's National Hospital in Washington, D.C., shares how innovative pipeline programs, career development, and residency redesign are strengthening the nursing workforce. She also discusses key pediatric trends, including vaccine education and workforce readiness, and why investing in children's health today shapes outcomes for generations.

In this episode, Dr. William Scharf, Executive Clinical Director of Quality and Safety at AdventHealth, shares how patient safety science, leadership behaviors, and system-wide training initiatives are shaping a high-reliability culture. He highlights the importance of psychological safety, frontline engagement, and cross-functional collaboration to drive continuous improvement.

In this episode, Frankie Hamilton, Vice President of Nursing Operations at Maimonides Medical Center, shares how he is strengthening night shift engagement, launching safety huddles, and preparing the organization for Magnet designation. He also discusses strategies to improve throughput, elevate quality metrics, and support frontline staff amid rising emergency department demand and growing uninsured populations.

In this episode, FJ Campbell, MD, Chief Medical Officer at Ardent Health, discusses how virtual nursing, virtual physicians, and AI powered documentation tools are reducing clinician burnout while improving patient care and operational efficiency. He also shares how these technologies are expanding specialist access, strengthening rural hospitals, and helping health systems build a more sustainable workforce.

In this episode, Dr. Chirag Choudhary, Vice President and Chief Medical Officer for Cleveland Clinic Martin Health in Florida, discusses his priorities in the first year leading clinical operations across three hospitals. He shares how the system is using data, physician recruitment, and coordinated care models to deliver consistent quality, expand specialty services, and strengthen patient safety.

In this episode, Michelle McMacken, MD, Executive Director of Nutrition and Lifestyle Medicine at NYC Health + Hospitals, discusses expanding a systemwide lifestyle medicine program focused on preventing and improving chronic disease through nutrition, exercise, sleep, stress management, and community support. She also shares how interdisciplinary care teams and group medical visits are helping patients achieve lasting health improvements.

Harpreet Pall, MD, MBA, CPE, Chief Medical Officer at Hackensack Meridian Jersey Shore University Medical Center and K. Hovnanian Children's Hospital, discusses efforts to reduce clinical variation and strengthen multidisciplinary care coordination. He also shares leadership strategies for improving patient flow, quality, and team engagement across complex health systems.