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In this episode, Alex and Jen discuss new Paubox product updates including a Forms template library and API dashboard improvements, then analyze recent healthcare data breaches affecting Esse Health, Gandara Mental Health Center, and NYC Health + Hospitals. The conversation highlights common security gaps, the growing risk of third-party vendor breaches, and practical steps organizations can take to strengthen their compliance and security posture.
Three breaches. No malware. No zero-days. Just trust being exploited. This week on Security Squawk, Bryan Hornung, Randy Bryan, and Reginald Andre break down three major cybersecurity incidents that reveal a growing reality: attackers are increasingly targeting people, vendors, and physical access instead of technology. NYC Health + Hospitals disclosed a breach affecting 1.8 million individuals after a third-party vendor compromise exposed sensitive patient information, including fingerprints. Carnival Corporation confirmed a cyberattack impacting nearly 6 million people after attackers used social engineering to gain access through an employee account. Meanwhile, the FBI is warning law firms about criminals posing as IT personnel, physically entering offices, deploying malicious USB devices, and stealing privileged client data. These attacks didn't begin with sophisticated malware or advanced exploits. They succeeded because trust was exploited. In this episode, we discuss: • The growing risk of third-party vendor breaches • Why biometric data theft creates permanent consequences • How social engineering continues to defeat security controls • The resurgence of physical intrusion attacks • What CEOs, business owners, IT leaders, and MSPs should be evaluating right now • Why many organizations may be defending the wrong attack surface If your cybersecurity strategy focuses only on networks, endpoints, and firewalls, this episode will challenge some assumptions. Support the show: https://buymeacoffee.com/securitysquawk Subscribe for weekly executive-level cybersecurity analysis focused on business impact, operational risk, and real-world consequences. #CyberSecurity #DataBreach #Carnival #NYCHealthAndHospitals #SocialEngineering #VendorRisk #LawFirmSecurity #CyberAttack #InformationSecurity #MSP #BusinessRisk #SecuritySquawk
In this episode, Omar Fattal, MD, MPH, Chief Behavioral Health Officer, NYC Health + Hospitals, shares insights on workforce development, continuity of care, patient engagement and innovative programs designed to improve outcomes and equity for New Yorkers facing mental health and substance use challenges.
In this episode, Omar Fattal, MD, MPH, Chief Behavioral Health Officer, NYC Health + Hospitals, shares insights on workforce development, continuity of care, patient engagement and innovative programs designed to improve outcomes and equity for New Yorkers facing mental health and substance use challenges.
In May 2026, NYC Health + Hospitals, the largest public health system in the USA, disclosed months long data breach affecting 1.8 million people. Stealing data such as medical records, Social security numbers, passport details, geo-location data, and biometric information. In this episode, Darnley breaks down exactly how third party vendor breaches work, what each category of stolen data means, and why biometric theft is forever. We deliver a 10-step protection playbook to stay protected now and into the future. Click here to send future episode recommendationSupport the showSubscribe now to Darnley's Cyber Cafe and stay informed on the latest developments in the ever-evolving digital landscape.
What happens when fighting climate change becomes part of patient care? In this eye-opening episode of The Remedy, host Dr. Michael Shen is joined by Omer Cabuk, NYC Health + Hospitals' first Chief Decarbonization Officer, and Tennille Santos, Director of Energy Programs and Project Delivery, for a behind-the-scenes look at how America's largest public health system is transforming its hospitals, nursing homes and neighborhood health centers by making them more resilient, efficient, and greener than ever. Go beyond the bedside as Omer Cabuk and Tennille Santos break down how cutting energy use, slashing emissions, and prepping for climate disasters aren't just environmental wins—they can save lives, strengthen hospitals during storms, and create healthier neighborhoods. Hear how sustainability touches everything—emergency planning, food menus, anesthesia, and building technology—and why staff across the system are essential to a greener future. If you've ever wondered what “climate resilient healthcare” really looks like, this episode connects the dots. Listen now, get inspired, and see why climate action is healthcare action. Follow Us Twitter @NYCHealthSystem Facebook @NYCHealthSystem Instagram @NYCHealthSystem LinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Presented by NYC Health + Hospitalswww.NYCHealthAndHospitals.org Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What happens when art, healing, and public health come together? In this episode of The Remedy, Dr. Michael Shen sits down with Larissa Trinder, Assistant Vice President of NYC Health + Hospitals Arts in Medicine, and renowned Brooklyn-based artist Mickalene Thomas, to explore the powerful intersection of creativity and patient care. Dive into the origins of one of the nation's largest non-museum public art collections, discover how murals and mosaics shape the patient, staff, and family experience across NYC's public hospitals, and learn why art is more than decoration: it's essential to comfort staff and improve patient care. From the healing intention behind the new Brooklyn mosaic dedicated to Ruth Bader Ginsburg to global research with the WHO, learn how art boosts trust, equity, belonging—and even combats healthcare worker burnout. This episode highlights ongoing collaborations with local cultural leaders, how arts access is being reimagined, and what it means when art is cared for, protected, and embedded in every corner of a health system. Tune in for an inspiring look at how NYC Health + Hospitals is bridging cultural and clinical worlds—making care more holistic, joyous, and truly for all. Follow Us Twitter @NYCHealthSystem Facebook @NYCHealthSystem Instagram @NYCHealthSystem LinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Presented by NYC Health + Hospitalswww.NYCHealthAndHospitals.org Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Susan Jacob, PharmD, MBA, Assistant Director of Clinical Pharmacy Services at NYC Health + Hospitals, shares insights on advancing pharmacy's role in patient education, health equity, and system-wide care improvement. She also discusses leadership, serving vulnerable populations, and building strong, empowered teams.
In this episode, Rosy Thachil, MD, MBA, FACC, FAMWA, FACVC, Cardiologist at NYC Health + Hospitals/Elmhurst, joins the podcast to discuss why patient care cannot be a one-size-fits-all approach. She shares how translation services help bridge communication gaps, and how integrating specialized, data-driven care is improving outcomes and delivering more personalized treatment for diverse patient populations.
In this episode, Seanna-Kaye Denham-Wilks, PhD, FPCC, Chief Operating Officer and Deputy Administrator of Nursing Home Operations at NYC Health + Hospitals | McKinney, joins the podcast to discuss transforming care culture from transactional to relational models. She outlines three key areas of focus—sustaining excellence, supporting workforce sustainability and wellbeing, and innovating care delivery models to better serve patients and staff.
In this episode, Seanna-Kaye Denham-Wilks, PhD, FPCC, Chief Operating Officer and Deputy Administrator of Nursing Home Operations at NYC Health + Hospitals | McKinney, joins the podcast to discuss transforming care culture from transactional to relational models. She outlines three key areas of focus—sustaining excellence, supporting workforce sustainability and wellbeing, and innovating care delivery models to better serve patients and staff.
What does it really take for New Yorkers with serious mental illness and experience of homelessness to find lasting stability? In this episode of The Remedy, host Dr. Michael Shen is joined by Melissa Shoupe, Dr. Nzinga Zennia, and Dr. Chris Clayton to discuss the innovative Bridge to Home program. This first-of-its-kind transitional housing initiative offers men leaving psychiatric hospital care with a safe place to live, 24/7, on-site clinical and emotional support, meals , and a direct pathway toward permanent housing. Discover how Bridge to Home replaces the “revolving door” between hospitals and the streets with a temporary home and a caring team. From learning life skills, family connection, and a relentless focus on dignity, Bridge to Home is redefining what true recovery means. Have an inside look at how NYC Health + Hospitals is bridging critical gaps in caring for people with serious mental illness, and long-term stability. Tune in now. Follow Us Twitter @NYCHealthSystem Facebook @NYCHealthSystem Instagram @NYCHealthSystem LinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Presented by NYC Health + Hospitalswww.NYCHealthAndHospitals.org Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, Michelle McMacken, MD, Executive Director of Nutrition and Lifestyle Medicine at NYC Health + Hospitals, discusses expanding a systemwide lifestyle medicine program focused on preventing and improving chronic disease through nutrition, exercise, sleep, stress management, and community support. She also shares how interdisciplinary care teams and group medical visits are helping patients achieve lasting health improvements.
In this episode, Michelle McMacken, MD, Executive Director of Nutrition and Lifestyle Medicine at NYC Health + Hospitals, discusses expanding a systemwide lifestyle medicine program focused on preventing and improving chronic disease through nutrition, exercise, sleep, stress management, and community support. She also shares how interdisciplinary care teams and group medical visits are helping patients achieve lasting health improvements.
In this episode, Michelle McMacken, MD, Executive Director of Nutrition and Lifestyle Medicine at NYC Health + Hospitals, discusses expanding a systemwide lifestyle medicine program focused on preventing and improving chronic disease through nutrition, exercise, sleep, stress management, and community support. She also shares how interdisciplinary care teams and group medical visits are helping patients achieve lasting health improvements.
Ever wondered how healthcare teams prepare for life-and-death emergencies—before they actually happen? In this episode of The Remedy, Dr. Michael Shen takes you inside the NYC Health + Hospitals' cutting-edge Simulation Center. Joined by Dr. Michael Meguerdichian, Dr. Jacqueline Mahal, and Dr. Daniel Lugassy, the team unveils how simulation—using mannequins, live actors, and even virtual reality—gives doctors, nurses, and staff the chance to rehearse everything from trauma and cardiac arrest to opioid overdose.. Discover how NYC's commitment to simulating real medical scenarios means not just better technical skills, but more equitable, compassionate, and culturally competent care for all. The newest Simulation Training focuses on ED providers and how they respond to patients living with opioid use disorder or at risk of overdose. Hear how Simulation Training is transforming the way teams learn, grow, and deliver care across New York City. Don't miss this behind-the-scenes look at rehearsal for real life, where every practice run could mean the difference in a true emergency. Follow Us Twitter @NYCHealthSystem Facebook @NYCHealthSystem Instagram @NYCHealthSystem LinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Presented by NYC Health + Hospitalswww.NYCHealthAndHospitals.org Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, Dr. Joshua Moskovitz, System Medical Director of Utilization Management at NYC Health + Hospitals, discusses how centralizing emergency department utilization reviews improved care quality and reimbursement. He also explores using technology and AI to streamline workflows, reduce unnecessary tasks, and enhance staff efficiency across the health system.
What makes NYC Health + Hospitals' Nursing Homes rank as among the nation's best? In this episode of The Remedy, host Dr. Michael Shen sits down with leaders Dr. Khoi Luong, Marian McNamara, and Marisol Arroyo to explore the often-overlooked world of post-acute care. Discover how dedicated nursing, quality improvements, and an unwavering commitment to personalized care transformed five facilities—Gouverneur, Sea View, Coler, Carter, and McKinney. From advanced dementia programs and traumatic brain injury rehab to environmental sustainability and culturally diverse cuisine, this episode spotlights the people and programs behind New York's best Nursing Homes. Plus, hear personal stories and surprising touches— including date nights in the nursing home cafe! If you want a window into what true community-focused healthcare looks like, don't miss this uplifting and informative episode. Follow Us Twitter @NYCHealthSystem Facebook @NYCHealthSystem Instagram @NYCHealthSystem LinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Presented by NYC Health + Hospitals www.NYCHealthAndHospitals.org Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Chain of Learning: Empowering Continuous Improvement Change Leaders
What does it really take to lead transformation as responsibility grows?At some point, leadership stops being about doing the improvement work or having the right answers. For operational leaders and change practitioners alike, the work moves to holding the system—people, priorities, and consequences—and helping others learn how to do the same.In this episode of Chain of Learning, I'm joined by Carlos Scholz, CEO of Catalysis, to explore the critical shift leaders must make to enable systemic, lasting organizational change.Carlos shares his journey from technically trained engineer in manufacturing, to transformational change leader in healthcare leading a team of continuous improvement practitioners, to operations leader, and now CEO. Across these roles, he's learned that transformation doesn't fail because leaders don't care or aren't trying, but because we often rush to outcomes and skip the systems-level and behavioral maturity required to sustain them.This conversation highlights a critical truth: leadership is practice. It's not a role or a title, it's how you intentionally show up and get better, day after day.Together, we explore what really changes as leadership responsibility and organizational complexity increase, how leaders have to change their own behavior, and how influence shifts when the work is no longer about doing improvement, but about developing leaders who can own the system.In this episode, we explore:Why leadership becomes less about expertise and more about intentional practice as scope and responsibility expandWhat changes when you move from leading through influence to owning the system through positional authority and the consequences that come with itHow identity and perceived value shape resistance to change, including your ownWhy skipping organizational and behavioral maturity undermines reliability, even with strong intentionsHow repositioning improvement teams from doers to coaches helps leaders change their behavior and allows transformation to scaleIf you're navigating your own growth as a change leader—or supporting leaders in truly owning their system—this conversation offers language and perspective to help you lead with greater impact.ABOUT MY GUEST:Carlos Scholz is the CEO of Catalysis, a mission-driven organization advancing people-centered, value-based healthcare. A former manufacturing engineer and healthcare operations and change leader at Kaiser Permanente and NYC Health + Hospitals, he brings deep experience driving system-wide Lean and continuous improvement transformation and developing leaders at scale. Carlos was named a Shingo Rising Star and serves on the Shingo Institute Board.IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/66 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Carlos Scholz: linkedin.com/in/carlosscholz Follow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripRELATED EPISODES:Episode 9 | Move from Technical Expert to Influential LeaderEpisode 16 | Leverage Analytical Systems Thinking and Psychological Safety to Drive Organizational Improvement [with Mark Graban]TIMESTAMPS FOR THIS EPISODE:03:02 Leadership shifts Carlos made stepping into senior executive responsibility06:19 The start of Carlos' journey and how it evolvedrelationships as it does on technical expertise12:19 Learning that sustainable change depends as much on influence and being vulnerable and sharing openly 17:42 Multiple approaches in creating conditions for leaders to feel safe enough to be vulnerable18:44 Importance of organizational assessment to identify behavioral gaps24:05 Understanding that sustainable change requires aligning the entire system, not just improving isolated parts26:32 When leaders are not on board with change efforts28:48 Importance of both the technical and social side of being a change leader31:30 The process of building a system of coaching36:23 Transitioning from leading through influence to stepping into direct operational leadership43:28 How skills developed as an influence leader strengthened operational leadership45:57 A surprising lesson from stepping into an operational leadership role50:16 How Carlos is leading transformation as a CEO of Catalysis55:08 Steps to make real transformation happen1:00:13 Reminders for leading transformational change1:01:43 Questions for reflection to strengthen the system around you Learn more and apply for the November 2026 cohort of my Japan Leadership Experience: https://kbjanderson.com/japantrip/
In this episode, Omar Fattal, MD, MPH, System Chief of Behavioral Health at NYC Health + Hospitals, shares how the nation's largest municipal health system cut vacancy and turnover rates by making workforce a core strategic priority. He discusses enterprise wide recruitment, training, and retention initiatives, centralized infrastructure, and why investing boldly in people is essential to expanding behavioral health access across New York City.
Forget what you know about jail-based health care. NYC Health + Hospitals' Creative Arts Therapy program on Rikers Island is rewriting the rules on how healing happens for people in the City's custody. In this episode of The Remedy, Dr. Michael Shen sits down with Dr. Barbara Bethea, Director of Correctional Health Services Creative Arts Therapy, and music therapist Jeff Angell to explore how poetry, music, dance, and drama are providing individuals with new language for hope, self-discovery, and healing.Learn how licensed Creative Arts therapists use intentional, trauma-informed arts interventions to spark connection for individuals with serious mental illnesses and histories of substance use. Listen in on a music therapy session, hear inspiring patient stories, and discover the program's impact, from the dayroom at Rikers Island to the stage at Carnegie Hall.Is creative arts therapy the key to long-term healing? Don't miss this episode's honest insights, poetry and music from patients at Rikers Island, and groundbreaking approaches to jail-based care.Tune in now.Follow UsTwitter @NYCHealthSystemFacebook @NYCHealthSystemInstagram @NYCHealthSystemLinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Presented by NYC Health + Hospitalswww.NYCHealthAndHospitals.org Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, Andrew B. Wallach, Ambulatory Care Chief at NYC Health + Hospitals/Bellevue and Ambulatory Care Chief Medical Officer for NYC Health + Hospitals, joins the podcast to discuss how health systems can better support and sustain the workforce. He shares lessons learned from the pandemic, the role of internal float pools in managing patient surges, and strategies for building resilience and preparedness across ambulatory care teams.
In this episode, Andrew B. Wallach, Ambulatory Care Chief at NYC Health + Hospitals/Bellevue and Ambulatory Care Chief Medical Officer for NYC Health + Hospitals, joins the podcast to discuss how health systems can better support and sustain the workforce. He shares lessons learned from the pandemic, the role of internal float pools in managing patient surges, and strategies for building resilience and preparedness across ambulatory care teams.
Aly Maier Lokuta knows that art and science aren't opposing disciplines. They're a shared language for strengthening public wellbeing. Her career has long bridged these worlds, from co-founding Rutgers' Arts and Health Research Lab to leading the largest public mural initiative since the WPA era during her time with NYC Health + Hospitals. Now, as AVP of Arts and Well-Being at the New Jersey Performing Arts Center, she's proving what many leaders in the field are only beginning to articulate: that cultural institutions can be powerful drivers of community health. In this episode, Aly shares real-world examples of arts-in-health programs and actionable advice for organizations looking to launch or grow their own initiatives. LINKS: Aly's art and consulting work: www.alysonmaier.com Aly's Arts in Health blog: www.alymaier.substack.com NJPAC Arts & Well-Being: www.njpac.org/well Jameel Arts and Health Lab: https://www.jameelartshealthlab.org/ National Organization for Arts in Health: https://thenoah.org/ NYC Health + Hospitals Arts in Medicine Program: https://www.nychealthandhospitals.org/artsinmedicine/ UF Center for Arts in Medicine: https://arts.ufl.edu/programs-schools/center-for-arts-in-medicine/
On this episode, Isaac Sachmechi, MD, Endocrinology, Diabetes, and Metabolism, Internal Medicine at NYC Health + Hospitals/Queens joins the podcast to discuss why NYC Health + Hospitals/Queens is recognized for excellence in diabetes care. He shares insights into the future of diabetes treatment, highlights advancements in care delivery, and explores strategies for improving patient outcomes in endocrinology.
Howie and Harlan are joined by Sudhakar Nuti to discuss his work improving healthcare for homeless New Yorkers, as a street-medicine doctor and a population-health leader at NYC Health + Hospitals. Harlan reports on a proposed law that would cut off funding for U.S. scientists who collaborate with colleagues in China; Howie provides updates on the measles outbreak and a leaked FDA memo claiming that COVID-19 vaccines have killed 10 children. Show notes: Science Across Borders Subtitle C—SAFE Research Act "U.S. Congress considers sweeping ban on Chinese collaborations" Sudhakar Nuti NYC Health + Hospitals Street Medicine Institute "Health Care beyond Clinic Walls—Sustaining and Scaling Up Street Medicine" NYC Health + Hospitals: Street Health Outreach & Wellness Mobile Units "Graduate and professional students tackle food insecurity" California Depart of Public Health: Xylazine Measles CDC: Measles Cases and Outbreaks "Tracking U.S. Measles Outbreaks" World Health Organization: Weekly Epidemiological Record, 2025, vol. 100, no. 48 "Winning against measles: five charts that tell a remarkable 24-year story" "Measles deaths down 88% since 2000, but cases surge" FDA Leak "Experts say top FDA official's claim that Covid vaccines caused kids' deaths requires more evidence" "FDA's Prasad tells staffers agency plans to get tougher on vaccine regulation, blames child deaths on COVID shots" "Thoughts on Vinay Prasad's Leaked Email" "Myocarditis Cases Reported After mRNA-Based COVID-19 Vaccination in the US From December 2020 to August 2021" "Fulminant Myocarditis and Cardiogenic Shock Following COVID-19 Infection Versus COVID-19 Vaccination: A Systematic Literature Review" In the Yale School of Management's MBA for Executives program, you'll get a full MBA education in 22 months while applying new skills to your organization in real time. Yale's Executive Master of Public Health offers a rigorous public health education for working professionals, with the flexibility of evening online classes alongside three on-campus trainings. Email Howie and Harlan comments or questions.
This is a festive time of year where Sari's are worn to celebrate The Holidays.- We'll look at the meaning behind this garment at The NY Historical Sari exhibit. Mahjong makes a comeback; from emergency room to the C-Suite, Dr. Eric Kim leads NYC Health +Hospitals; CUNY'S Asian America Media initiative reports on the changing landscape of news plus the healing power of Kimchi.
On this episode, B. Marie Ward, MD, MPH, FACS, Director of Breast Surgery in the Department of Surgery at NYC Health + Hospitals/Jacobi, joins the podcast to discuss breakthroughs in breast cancer research and awareness, including decreasing mortality rates and improving treatment options. She also highlights the importance of health equity and emphasizes why regular mammograms are vital for early detection and better outcomes.
On this episode, B. Marie Ward, MD, MPH, FACS, Director of Breast Surgery in the Department of Surgery at NYC Health + Hospitals/Jacobi, joins the podcast to discuss breakthroughs in breast cancer research and awareness, including decreasing mortality rates and improving treatment options. She also highlights the importance of health equity and emphasizes why regular mammograms are vital for early detection and better outcomes.
This episode features Jonathan Jiménez, MD, Executive Director of NYC Care at NYC Health + Hospitals. Dr. Jiménez discusses the “Lights the Way” campaign, a multilingual initiative to connect immigrant and uninsured New Yorkers with accessible, affordable healthcare, and shares how data-driven outreach and community partnerships are helping advance health equity across the city.
This episode features Dr. Dan Schatz, Medical Director of Addiction Services at NYC Health + Hospitals, discussing how the city's largest public health system provides comprehensive, low-threshold addiction care. Dr. Schatz shares strategies to reduce stigma, support recovery, and train staff to deliver trauma-informed, patient-centered care.
Behind the staggering statistics on global diabetes prevalence are millions of individuals with different stories, struggles, and solutions. In this episode, we explore how diabetes affects your brain, body, and cognition, and how it can be prevented, managed, and (in many cases) reversed. We share some powerful personal stories from the clinic, bust some persistent food myths, and learn why diabetes is as much a neurological emergency as a metabolic one. Plus, we speak to three leading experts who are changing the way we treat diabetes: BRENDA DAVIS, RD: renowned dietitian and global authority on plant-based nutrition. DR. MICHELLE MCMACKEN, MD: Executive Director of Nutrition and Lifestyle Medicine at NYC Health + Hospitals, Associate Professor at NYU, and public health leader. DR. THEODORE FRIEDMAN: Professor and Chair of Internal Medicine at Charles Drew University. In this episode, we discuss: • The difference between Type 1, Type 2, and prediabetes • How diabetes can contribute to cognitive decline • The role of lipotoxicity and intramuscular fat in insulin resistance • Why “cutting carbs” isn't the full story (and how to focus on food quality) • How public health systems are evolving to make prevention accessible and equitable • The real science behind CGMs (and why glucose spikes shouldn't cause a panic) • How new drugs like Ozempic can support (but not replace) lifestyle change This is... Your Brain On Diabetes. SUPPORTED BY: NEURO World. Help your brain thrive, now and into the future: https://neuro.world/ ‘Your Brain On' is hosted by neurologists, scientists, and public health advocates Ayesha and Dean Sherzai. ‘Your Brain On... Diabetes' • SEASON 5 • EPISODE 10 [FINALE] Season 6, coming soon! LINKS Brenda Davis' website: https://brendadavisrd.com/ Dr. McMacken at NYC Health: https://med.nyu.edu/faculty/michelle-mcmacken Dr. Theodore Friedman at CDU: https://www.cdrewu.edu/directory/friedman-md-phd-theodore/
This episode recorded live at the Becker's Hospital Review 15th Annual Meeting features Ellen Barlis, Chief Financial Officer, NYC Health + Hospitals/Jacobi/North Central Bronx. Ellen shares insights on reducing readmissions through interdisciplinary collaboration, addressing Medicaid funding challenges, and leading with intention and data-driven decision making in one of the nation's most complex care environments.
In this episode of Caring Greatly, Jeremy Segall, MA, RDT, LCAT, FPCC, inaugural System Chief Wellness Officer at NYC Health + Hospitals, shares his personal journey of advancing into a health system leadership role with a unique background, learning to leverage skills from his diverse experience and strengths to lead with purpose. He shares what it means to lead authentically and embrace one's full identity at work, emphasizing the importance of human-centered cultures that foster dignity, inclusion and belonging. Jeremy talks about the link between vulnerability and authenticity. He also explains why the courage to show up authentically is essential to create ideal working and healing environments that support the three pillars of care team safety, as well as exceptional patient care. The views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Stryker.
Addiction is often misunderstood, but at NYC Health + Hospitals, treatment is rooted in compassion, community, and care.On this episode of The Remedy, host Dr. Michael Shen is joined by Dr. Dan Schatz, Medical Director of Addiction Services, and Sasha Ashton, Director of Addiction Services at NYC Health + Hospitals/Kings County in Brooklyn. Together, they explore how NYC Health + Hospitals is treating substance use disorder with a comprehensive, approach—whether someone walks into an emergency room, seeks help at a methadone clinic, or connects through community outreach.They discuss the devastating rise of fentanyl in the drug supply, the role of peer support in recovery, and how stigma continues to prevent many New Yorkers from seeking care. Sasha and Dr. Schatz also talk about the importance of offering flexible, harm-reduction-based treatment options, from walk-in care and bridge clinics to sober social spaces that include dance parties.The episode also highlights innovative programs that support pregnant and postpartum patients, and the upcoming RISE Center in the South Bronx, which will offer integrated services for families impacted by addiction.With real-life stories of transformation and a deep understanding of what success in recovery can look like, this conversation offers hope and a powerful reminder that healing starts with respect and trust.Listen to the full episode now.Follow UsTwitter @NYCHealthSystemFacebook @NYCHealthSystemInstagram @NYCHealthSystemLinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Related Links:Substance UseServices WebpagePress Release on SUD Clinic for Expecting and Parenting FamiliesPress Release on Support for Opioid Prevention (see section on NYC H+H)Presented by NYC Health + Hospitalswww.NYCHealthAndHospitals.org
In this episode of Art Heals All Wounds, I sit down with Larissa Trinder, the Assistant Vice President for Arts in Medicine at NYC Health + Hospitals. Larissa shares the transformative power of art within healthcare, discussing how intentional art initiatives and community engagement can improve hospital environments, support staff, and promote wellness for patients—including those in marginalized communities.Key Topics Covered· Larissa's Path to Arts in Medicine: Larissa shares her personal journey, starting with her son's experience with dyslexia and the role of art in boosting his self-esteem, ultimately leading to his career as an animator. · History of NYC Health + Hospitals' Art Collection: The hospital system holds over 7,500 works of art, one of the largest public art collections in NYC, originating from the 1930s Works Progress Administration. The collection includes iconic works like Abram Champanier's Alice in Wonderland panels and a Keith Haring mural raising AIDS awareness.· Art as a Tool for Engagement and Healing: Larissa explains how art programs serve not just to beautify spaces, but to foster community, support staff well-being, and highlight critical social issues like gun violence and support for asylum seekers.· Highlighted Projects:o Art programs in correctional health services at Rikers Island, including a mural at the reentry center co-created by incarcerated individuals and artist Dindga McCannon.o Guns Down, Life Up—an arts initiative embedded in hospital violence prevention programs.Upcoming Events & Announcements· Documentary Premiere: Hidden Art Healing Walls will air on WNET's Treasures of New York and all PBS stations in early 2026, showcasing the Art in Medicine program.· Major Exhibition: An exhibition of the Abram Champanier murals opens at the Museum of the City of New York, June–September 2026—the museum's largest show of the year.· New Exhibitions:o We Belong Here (opens June 4, 2026): An exhibition highlighting immigrant support through NYC Care, with works by three immigrant artists displayed citywide.o Housing for Health/Street Health Outreach: In collaboration with NYU's Healing Arts Week (fall 2026), featuring art created by patients experiencing homelessness.How to Learn More· Bloomberg Connects App: Search for NYC Health + Hospitals Arts in Medicine to view a digital collection and learn more about their programming.· Official Website: NYC Health + Hospitals – Arts in Medicine (Note: The site is being updated but contains extensive information.)· Book: Healing Walls – Features photos and stories of the community mural program.· Therman Statom· Roger UlrichConnect with Art Heals All WoundsWebsite: arthealsallwoundspodcast.comCredits· Music: By Ketsa and Lobo Loco· Editor: Iva Hristova
In this episode, Divya Pathak, Chief Data and AI Officer at NYC Health + Hospitals, discusses how the nation's largest public health system is leveraging AI to enhance patient access, streamline operations, and ensure ethical, equitable care—while laying a strong foundation of governance and multidisciplinary collaboration.
Access to healthcare is a human right, but for many who are unhoused and living on the streets, staying healthy is nearly impossible. Without a stable address, many don't get regular care, leading to worse health outcomes, and the care they do receive is often limited to emergency rooms. To bridge this gap, NYC Health + Hospitals launched the Street Health Outreach & Wellness program, bringing essential medical care and social services directly to those in need through a fleet of mobile medical vans.In this episode, Dr. Michael Shen speaks with three dedicated social workers—Barney Chow, Eric Trujillo, and Chloe Frankel—who are on the front lines of Street Medicine. They discuss how the mobile vans provide medical care, harm reduction services, and mental health support in communities across New York City. The conversation explores the unique challenges of working with unhoused populations, how the team builds trust, and what it means to meet patients where they are—both physically and emotionally.Follow UsTwitter @NYCHealthSystemFacebook @NYCHealthSystemInstagram @NYCHealthSystemLinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Related LinksSHOW Vans WebpageSHOW Vans VideoCity Council HearingPress ReleasePresented by NYC Health + Hospitalswww.NYCHealthAndHospitals.org
Shifting from Projects to Products: How NYC H+H is Using Data to Improve Patient Care On this episode Shahran Haider, Deputy Chief Data Officer at NYC Health + Hospitals talks to host Ben Hilmes about how the nation's largest public health system is rethinking its approach to data. He shares why NYC Health + Hospitals is moving from a project mindset to a product mindset, and what it takes to make data truly accessible across a massive, complex organization. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
In this episode of The Digital Executive, host Brian Thomas welcomes Ed Marx, a seasoned healthcare leader whose journey began humbly as a clinical janitor at 16. Ed shares how his diverse experience—from combat medic to CIO of top institutions like Cleveland Clinic and NYC Health + Hospitals—shaped his leadership style rooted in humility and service. He discusses the importance of relationships, compelling vision, and speaking the customer's language when driving digital transformation in complex healthcare environments.Currently focused on his advisory practice and board work, Ed Marx also reflects on his time at Tech Mahindra Health and Life Sciences and other leading organizations. He offers compelling insights into the next wave of healthcare innovation—from voice-driven care to hyper-personalization and advanced virtual care. Tune in for a thought-provoking conversation packed with practical wisdom and forward-looking ideas for any digital health leader.
New York City's Arrival Center, located inside The Roosevelt Hotel in the heart of Midtown Manhattan, emerged as the new Ellis Island and a critical resource for asylum seekers from around the world. In this episode, host Dr. Michael Shen is joined by Shane Hanlon and Besa Rexha, Program Director and Deputy Director of the Arrival Center, to discuss the trauma faced by newly arriving asylum seekers, the medical services provided, and the vital role of NYC Health + Hospitals in their journey. Shane and Besa share stories of harrowing journeys, explain the need for medical and mental health screenings, and highlight how the center's efforts have changed lives. Tune in to learn about this important work that's helped thousands of families build a healthier future in New York City and beyond.Follow UsTwitter @NYCHealthSystemFacebook @NYCHealthSystemInstagram @NYCHealthSystemLinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Related Links:NYC Health + Hospitals Celebrates One Year Anniversary of Arrival CenterBlueprint to Address the City's Response to the Asylum Seeker CrisisPresented by NYC Health + Hospitalswww.NYCHealthAndHospitals.org
Gun violence is a public health crisis—so what happens when we treat it like one?In this episode, Dr. Michael Shen sits down with three leaders working on the frontlines of hospital-based violence intervention: Dr. Rob Gore, Attending Emergency Medicine Physician at NYC Health + Hospitals/Kings County in Brooklyn and Founder of Kings Against Violence Initiative (KAVI); Yahsef Johnson, Hospital Program Coordinator for KAVI; and James Dobbins, Executive Director of Guns Down, Life Up at NYC Health + Hospitals/Lincoln in the Bronx. They discuss the groundbreaking work of NYC Health + Hospitals' Hospital Violence Interruption Programs, which begin at the victim's bedside and extend into the community, breaking cycles of violence through intervention and support. From life-saving moments in the ER to long-term prevention efforts, hear how these programs are transforming lives across New York City. Follow UsTwitter @NYCHealthSystemFacebook @NYCHealthSystemInstagram @NYCHealthSystemLinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Related Links:Blueprint to end Gun ViolenceKings Against Violence websiteGuns Down, Life UpPresented by NYC Health + Hospitalswww.NYCHealthAndHospitals.org
Getting healthcare is a challenge for many New Yorkers, especially those who are uninsured or undocumented. NYC Care, a groundbreaking program from NYC Health + Hospitals, is changing that. Host Dr. Michael Shen speaks with Dr. Jonathan Jimenez, Executive Director of NYC Care, and Maritza Terrones, Healthcare Director at La Jornada, about how the program provides healthcare to low-income and uninsured New Yorkers—regardless of immigration status or ability to pay.In this episode, they discuss how NYC Care started, the importance of outreach through trusted community groups like La Jornada, and the program's incredible outcomes after five years, including improvements for New Yorkers with diabetes and hypertension. Maritza also shares her personal story as both an NYC Care member and advocate. Hear how NYC Care is making healthcare accessible for thousands of people.Follow UsTwitter @NYCHealthSystemFacebook @NYCHealthSystemInstagram @NYCHealthSystemLinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Related Links:NYC Care websiteNYC Care's Partnership with the Mexican ConsulateEngaging Non-Traditional Workers ToolkitNYC Care as a Model for Promoting Health EquityNYC Care's 5-Year AnniversaryPresented by NYC Health + Hospitalswww.NYCHealthAndHospitals.org
Did you know that there's a small, but mighty, army of Community Health Workers in New York City, fighting to ensure people have what they need to live healthy lives? In this episode of The Remedy, Dr. Michael Shen sits down with two inspiring guests in Brooklyn: Natasha McIntosh White, a Community Health Worker Supervisor, and Nkrumah Powell, a Community Health Worker. They unpack the vital role Community Health Workers play in bridging the gap between medical care and social needs like housing, food , and transportation. With over 250 workers, NYC Health + Hospitals has built one of the largest programs in the nation. Working in some of New York City's most underserved neighborhoods, they help patients navigate a complex system, by guiding and empowering them. From getting people housing to putting food in an empty fridge to walking patients to doctors appointments, Community Health Workers Natasha and Nkrumah share moving patient stories, trust-building, and small wins that make a big impact. Join us for an inside look into what it takes to meet patients where they are and the phenomenal work of Community Health Workers.Follow UsTwitter @NYCHealthSystemFacebook @NYCHealthSystemInstagram @NYCHealthSystemLinkedIn @NYC Health + Hospitals YouTube @NYCHealthSystem Presented by NYC Health + Hospitalswww.NYCHealthAndHospitals.org
Mayor Adams and Manhattan DA Alvin Bragg are launching a new interagency task force in Greenwich Village to target open drug use, retail theft, and homelessness. Meanwhile, NYC Health + Hospitals is searching for a site for its Bridge to Home program, which would provide temporary housing for homeless psychiatric patients after hospital stays. Also, Governor Hochul wants to expand New York's film and TV tax credit by $100 million to boost the industry after the pandemic and labor strikes. Plus, in this week's transportation segment, the congestion pricing battle hits social media, the latest on BQE repairs, and open gangway trains debut on the G line.
Get up and get informed! Here's all the local news you need to start your day: Mayor Eric Adams made his first public appearance in three days Thursday, dismissing rumors that he might resign over his ongoing criminal case. Meanwhile, new details have emerged about federal agents' high-profile arrest of a Venezuelan migrant in the Bronx. Also, NYC Health + Hospitals is pushing back against false social media claims that Elmhurst Hospital is reporting undocumented patients to law enforcement. Finally, in this week's “On The Way” segment, WNYC reporters Ramsey Khalifeh, Stephen Nessen, and Jon Campbell break down the latest MTA transit data, President Trump's meeting with Governor Kathy Hochul over congestion pricing, how the MTA figures into the latest state Capitol plan in terms of funding, and reports of declining fare evasion rates.
In this episode, Laura Dyrda sits down with Seanna-Kaye Denham-Wilks, PhD, CXO, FPCC - Chief Experience Officer at NYC Health + Hospitals Kings County. Dr. Denham-Wilks shares insights on fostering community-driven healthcare, advancing patient and employee experiences, and the hospital's innovative initiatives for 2025.
In Episode 458 of Relentless Health Value, host Stacey Richter speaks with Dr. Komal Bajaj about innovative strategies for addressing staffing shortages in the healthcare sector. They explore the importance of cultural alignment within organizations, emphasizing trust and shared values to retain staff. Dr. Bajaj shares surprising findings from surveys indicating that healthcare workers are motivated by the goal of providing high-quality, planet-friendly care. The discussion highlights the interconnectedness of environmental sustainability and healthcare quality, presenting tangible ways to engage and empower healthcare workers while addressing both local community health and broader environmental concerns. The episode underscores the strategic importance of aligning organizational goals with the aspirations of the workforce to foster trust and mitigate staffing shortages. Stacey's guest today is Dr. Komal Bajaj. Dr. Bajaj is an ob-gyn who serves as the chief quality officer for a couple of hospitals in the Bronx, New York, that are part of the municipal health system of New York. She also now serves as medical director of sustainability for the municipal health system NYC Health + Hospitals. === LINKS ===
Health Affairs This Week is off for a few weeks. We will return for a special episode in December before returning to our regular schedule in January 2025.For the next few weeks, we present the three-part A Disproportionate Share, a podcast from NYC Health + Hospitals's Michael Shen, a primary care doctor and Chief Creative Officer for the medical education podcast Core IM, as part of the Health Affairs Pathways show that we published in 2023. We encourage listeners to check out the other series from that podcast.Unique series were created by fellows at the Health Affairs Podcast Fellowship Program, designed to support early to mid-stage professionals pursue an audio project and tell a unique health care story.In A Disproportionate Share, NYC Health + Hospitals's Michael Shen, a primary care doctor and Chief Creative Officer for the medical education podcast Core IM, explores the role of safety net hospitals in caring for America's vulnerable populations.In the final episode, Shen discusses why supplemental payments for safety net hospitals might be at risk and look at policy approach that could bolster the safety net. He interviews individuals from NYC Health + Hospitals, America's Essential Hospitals, and University of Pennsylvania.Related Links:Michael ShenDisproportionate Share Hospital (Centers for Medicare & Medicaid Services)Variation and Changes in the Targeting of Medicaid Disproportionate Share Hospital Payments (Health Affairs)Annual Analysis of Disproportionate Share Hospital Allotment to States - 2022 (MACPAC)For Disproportionate-Share Hospitals, Taxes and Fees Curtail Medicaid Payments (Health Affairs)
Health Affairs This Week is off for a few weeks. We will return for a special episode in December before returning to our regular schedule in January 2025.For the next few weeks, we present the three-part A Disproportionate Share, a podcast from NYC Health + Hospitals's Michael Shen, a primary care doctor and Chief Creative Officer for the medical education podcast Core IM, as part of the Health Affairs Pathways show that we published in 2023. We encourage listeners to check out the other series from that podcast.Unique series were created by fellows at the Health Affairs Podcast Fellowship Program, designed to support early to mid-stage professionals pursue an audio project and tell a unique health care story.In A Disproportionate Share, NYC Health + Hospitals's Michael Shen, a primary care doctor and Chief Creative Officer for the medical education podcast Core IM, explores the role of safety net hospitals in caring for America's vulnerable populations.In the second episode, Shen discusses how we pay for essential care for low income patients delivered through our safety net hospitals and the complex patchwork of supplemental payments for such care. He interviews individuals from America's Essential Hospitals and NYC Health + Hospitals to explain cost-shifting, uncompensated care, payer mixes, cash on-hand, and more.Related Links:What Types of Hospitals Form the Safety Net? (Health Affairs)Podcast: Understanding Private Equity Investment in Hospitals (A Health Podyssey)Can Safety-Net Hospital Systems Redesign Themselves To Achieve Financial Viability? (Health Affairs Forefront)Safety-Net Hospitals More Likely Than Other Hospitals To Fare Poorly Under Medicare's Value-Based Purchasing (Health Affairs)