Podcasts about leading through crisis

What does it actually look like to lead people through a crisis — not just manage operations, but truly show up for the humans involved? In this episode of Leading Through Crisis, host Céline Williams sits down with Tracy Nolan, a Fortune 50 Senior Executive and global Board Leader with deep expertise in regulated industries, including healthcare and telecommunications. Tracy has led through it all: the closure of 27 retail stores as the last executive standing, being on a plane landing at Newark on the morning of 9/11 while working for Verizon, and managing 14,000 Sprint employees through both COVID-19 and a simultaneous merger with T-Mobile. Her philosophy? Jump in (beyond the operational checklist, beyond what the job description says), and treat your people the way you'd want to be treated. In this conversation, Tracy shares: - Why most leaders fail at crisis communication (and what to do instead) - How she ran "no-canned-questions" listening sessions that changed the way her teams trusted her - The "CEO for a day" roundtable method she uses to stay connected to frontline reality - Why feedback is a gift, regardless of your title - A powerful trust exercise every leader should do with their team today If you're a leader, executive, or manager who wants to build an organization that can not only survive a crisis but thrive through one, this episode is essential listening. — Tracy Nolan is a Fortune 50 senior executive and global board leader with deep experience in regulated industries, including healthcare and telecommunications. She has overseen $6B+ in P&L's, led multi-billion dollar revenue transformations, and delivered sustainable value through M&A integrations, operating models redesigns, and risk-managed expansion.  Tracy currently serves as Senior Vice President, where she leads the Insurance sales organization and distribution strategy. Tracy has recently been named to the 50/50 Women to Watch for Boards list and serves as the Board Secretary for Dress for Success Worldwide. She is an advocate dedicated to "Inspiring Leaders to Lift while they Climb." Connect with Tracy: tracynolan.com | LinkedIn: Tracy E. Nolan

Buddy Clay is the founder and CEO of New Hope Healthcare Institute, a behavioral health and addiction recovery facility based in Knoxville, Tennessee. After being diagnosed with stage three melanoma at 32 and then facing a stage four recurrence just a few years later, Buddy chose a holistic healing journey while continuing to lead and grow his company. He shares the lessons he learned about leadership, purpose, community, and resilience in his book Built in the Fire: Two Battles at Once. In this episode, Buddy opens up about building a business during uncertainty, battling cancer, and creating meaningful impact through addiction recovery and mental health services. On this episode we talk about: Buddy's journey from aspiring professional basketball player to entrepreneur How a cancer diagnosis changed his perspective on business and life Building New Hope Healthcare Institute from the ground up Why community is essential for addiction recovery and mental health The leadership lessons Buddy learned from being forced to step away from his business during treatment Top 3 Takeaways A major health crisis can force clarity around what truly matters in life, business, and relationships. Strong leadership means building systems and teams that can thrive even when you need to step away. Community and connection are critical for recovery, mental health, and long-term fulfillment. Notable Quotes “There's nothing like a cancer diagnosis to completely shift your priorities.” “The opposite of addiction is community.” “I was forced to trust my team — and they exceeded everything I hoped they could become.” Connect with Buddy Clay: Website: BuddyClay.com Company: New Hope Healthcare Institute Book: Built in the Fire: Two Battles at Once A Word from Our Sponsors: Are you ready to start your own creator journey and make it big? Visit Fanvue today and launch your career! To learn more about Mode Mobile and its investor community, go to Mode Mobile Investor Community Travis Makes Money is made possible by High Level – the All-In-One Sales & Marketing Platform built for agencies, by an agency. Capture leads, nurture them, and close more deals—all from one powerful platform. Get an extended free trial at GoHighLevel.com/travis Learn more about your ad choices. Visit megaphone.fm/adchoices

The most surprising leadership insights may not be found where you'd expect… In this episode, Céline sits down with Philip Atkinson, an organizational coach and beekeeper who has spent his career helping leaders around the world become better humans with better skills. Philip is also the author of Bee Wise: 12 Leadership Lessons from a Busy Beehive, a beautifully written book structured across the four seasons, blending the science of bees with the very human challenges of leading an organization. Philip and Céline explore why leadership is still so often rooted in command-and-control thinking – a model built for industrial-era machines, not the living, breathing organizations of today. They dig into what it really means to lead without having all the answers, why "busy" has become a dangerous badge of honor, and how slowing down to sense your environment (the way a beekeeper reads a hive before lifting the lid) can change the quality of every conversation and decision you make. They also get into the often-broken world of feedback: why so many leaders give it wrong, why the simple question "is now a good time?" is a game-changer, and how the bees' famous waggle dance is actually a masterclass in clear, consistent, repeated communication inside a noisy system.  If you're navigating constant change, holding your team together, and trying to lead well without pretending you have all the answers, this conversation is for you. Philip's message is simple and grounding: everyone deserves to be led well, and being a good leader starts with being a good human. Bee Wise is available wherever you purchase books, with all proceeds going to Bees for Development, a charity supporting families in developing countries through sustainable beekeeping businesses. Learn more at beewisebook.com. Connect with Philip on LinkedIn: www.linkedin.com/in/philipatkinsonhivelogic.

Ian Palmer is a retired U.S. Army Colonel with more than 26 years of experience leading organizations in complex, global, and high-stakes environments. He commanded at every echelon from platoon to brigade combat team, culminating in service as Chief of Staff of the III Armored Corps, where he led the synchronization of operations and strategy for a 90,000-person organization across five Army installations. His career included combat tours in Iraq and Afghanistan, advisory and partnership missions across Europe, the Middle East, and Asia, and strategic assignments on the Joint Staff in the Pentagon, where he advised national leaders on global operations. A lifelong leader and mentor, Ian has built teams from the ground up, led organizations through crisis and transformation, and shaped leader development across every level of the Army. ________ Please leave us a review on Apple/Spotify Podcasts: Apple: https://podcasts.apple.com/us/podcast/mentors-for-military-podcast/id1072421783 Spotify: https://open.spotify.com/show/3w4RiZBxBS8EDy6cuOlbUl #mentors4mil  #mentorsformilitary Mentors4mil Links: Instagram: https://www.instagram.com/Mentors4mil Patreon Support: https://www.patreon.com/join/Mentors4mil  Intro music "Long Way Down" by Silence & Light is used with permission. Show Disclaimer: https://mentorsformilitary.com/disclaimer/

Over the past 18 years, Dan Rowe built Visit Panama City Beach into one of the most recognized DMOs in the Southeast, growing its influence well beyond its marketing mandate and establishing it as a genuine community builder. Forged by the challenges brought by hurricanes, oil spills, a spring break pivot that no one thought possible, Visit Panama City Beach was designed to withstand crisis…and this winter, it did again. In this exclusive conversation, Dan Rowe sits down with DMOU's Bill Geist to share the story behind the alleged embezzlement by trusted staff members, Dan's decision to step away for the good of the destination and a recent position paper in which Dan reflects on his career and his 11 principles of Leadership. Join us.

A small town ballerina with no business background, Julia Hartz had no guarantee that Eventbrite would work. What began as a bootstrapped startup she co-founded became a 20-year journey full of challenges, including a crisis like no other: COVID, wiping out the events industry almost overnight. But each challenge sharpened her leadership skills, and Julia ultimately turned  Eventbrite into the powerhouse it is today before exiting on her own terms. In this episode, Julia shares how these moments shaped her leadership and taught her how to build, scale, and evolve a meaningful business, even when it costs you everything. In this episode, Hala and Julia will discuss:  (00:00) Introduction (02:08) Julia's Empathy-Driven Founder Mindset (04:46) Launching a Startup Without a Business Background (14:14) Co-Founding Eventbrite: Spotting the Gap in 2006 (25:23) Leading Through Crisis and Change (35:18) The Return of Live Events (44:04) Building a Company Culture That Evolves (48:24) CEO Mindset and Underrated Leadership Skills (1:04:48) Balancing Family and Entrepreneurship (1:11:02) Leadership Advice in the AI Era  Julia Hartz is the co-founder and former CEO of Eventbrite, one of the world's leading platforms for live events. She co-founded Eventbrite in 2006 with her husband Kevin Hartz and Renaud Visage, later becoming the sole CEO in 2016 and leading the company through its 2018 IPO. Eventbrite entered a new chapter in December 2025 when Bending Spoons announced a $500 million all-cash acquisition, which closed in March 2026, taking Eventbrite private. Sponsored By: Huel - Get over $50 in savings with the Discovery Bundle from Huel. Use my exclusive code YAP15 for 15% off at huel.com/yap15. Indeed - Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/profiting Shopify - Start your $1/month trial at Shopify.com/profiting. Quo - Run your business communications the smart way. Try Quo for free, plus get 20% off your first 6 months when you go to quo.com/profiting Fabric - Protect your family with term life insurance from Fabric by Gerber Life. Apply today in just minutes at meetfabric.com/profiting  ZocDoc - Stop putting off those doctors' appointments. Find and instantly book a doctor you love today at Zocdoc.com/PROFITING  Blinkist - Turn the world's best nonfiction books into quick 15-minute reads or listens. Grab your free trial plus an exclusive 30% discount at blinkist.com/profiting   Remitly - Transfer money internationally with Remitly, with no hidden fees. Use code BUSINESS to get a $100 bonus after you send $300 or more. New customers only.  Prolon - Reset and rejuvenate your body with Prolon's five-day plant-based fasting mimicking program. Go to ProlonLife.com/PROFITING for 15% off sitewide plus a $40 bonus gift when you subscribe to their 5-Day Program. Resources Mentioned: Julia's Instagram: instagram.com/juliahartz Julia's LinkedIn: linkedin.com/in/juliahartz  The Art of Gathering by Priya Parker: bit.ly/PP-TAOG   Active Deals - youngandprofiting.com/deals  Key YAP Links Reviews - ratethispodcast.com/yap YouTube - youtube.com/c/YoungandProfiting Newsletter - youngandprofiting.co/newsletter  LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new  Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Startup, Mental Health, Career, Leadership, Mindset, Health, Growth Mindset, Passive Income, Online Business, Solopreneur, Networking

In this episode of Leading Through Crisis, Céline Williams sits down with Charles Vogl—leadership advisor, speaker, and author of The Art of Community—to challenge what we think we know about connection, adaptability, and resilience. Together, they explore: - Why most “team building” and networking fails - The difference between connection vs. proximity - How leaders can create real community (not just groups) - Why resilience is NOT an individual skill - The hidden mental health and loneliness crisis impacting organizations - The concept of “campfire experiences” and how they transform teams - Why phones, distractions, and forced fun are quietly destroying connection Charles shares powerful insights from his work with organizations like Airbnb, Google, and the U.S. Army, revealing why strong relationships, not individual performance, are the foundation of leadership in high-stakes environments. They also debunk some common assumptions and biases around connection events, like: - People need to be entertained all the time - It should look good in a photograph - We can be fully present with the people in the room, with our phones and devices onIf you're a leader trying to cultivate deeper connections at work and build community and resilience on your team, this conversation is for you! --- Charles Vogl is an adviser, speaker, and the author of three books, including the international bestseller The Art of Community. He has worked with Google in several capacities, including as a trusted thought leader for the Google School for Leaders, which develops over 20,000 Google managers. His work is used to advise and develop leadership and programs worldwide within organizations, including Airbnb, LinkedIn, Twitch, Amazon, ServiceNow, Dow Inc. and the US Army. Charles holds an M.Div. from Yale, where he studied spiritual traditions, ethics, and business as a Jesse Ball duPont Foundation scholar. To learn more about his work, download free community-building resources, and grab copies of his books, head to charlesvogl.com. You can also connect with him on LinkedIn and Instagram (@charlesvogl).

Send us Fan MailThe reality of sustainable fundraising nobody tells you? It starts with you.Not your strategy. Not your donor pipeline. Not your appeal calendar. You.Most fundraising conversations right now are about doing more with less. This one is different. Because the best fundraisers know the work starts with knowing themselves, what they bring, and how to protect it.In this episode, Britt Stockert gets honest about what this work actually costs - and what it takes to stay effective, stay present, and stay in fundraising for the long haul.What you'll learn in this episode:Why the pressure feels different right now (and why that's not in your head!)What happens when you're depleted and don't know it yetHow running on empty shows up in your donor relationshipsWhy presence is your most powerful fundraising assetWhat staying in this work for the long game actually looks likeThe core insight:Sustainable fundraising doesn't start with better systems or smarter tools; it starts with a fundraiser who knows themselves well enough to last.When you're grounded and present, you don't need a pitch. Donors feel the difference.If this episode connects with where you are right now, share it with someone in the sector who needs to hear it.Chapters 00:00 – When Was the Last Time Someone Saw You?01:05 – Leading Through Crisis and Feeling Alone02:22 – The Impossible Expectations of Fundraisers Today03:45 – Burnout Is Real (And Getting Worse)04:44 – Alexithymia: Why You Don't Know You're Burned Out06:20 – AI Can't Replace Real Human Connection07:45 – What Actually Works: Honest, Present Fundraising09:25 – One Simple Reset You Can Try This WeekIf you are interested in working with Britt, or simply asking her for advice, you can reach her hereWhat makes Donorbox the Best Nonprofit Fundraising Platform to Achieve Your Strategic Goals?Easy to customize, available in multiple languages and currencies, and supported by leading payment processors (Stripe and PayPal), Donorbox's nonprofit fundraising solution is used by 80,000+ global organizations and individuals. From animal rescue to schools, places of worship, and research groups, nonprofits use Donorbox to raise more funds, manage donors efficiently, and make a bigger impact.Discover how Donorbox can help you help others!The Nonprofit Podcast, along with a wealth of nonprofit leadership tutorials, expert advice, tips, and tactics, is available on the Donorbox YouTube channel. Subscribe today and never miss an episode.Support the show

What does leadership look like in moments of sustained uncertainty, high pressure, and constant change? In this episode of Leading Through Crisis, Céline Williams speaks with Iranian human rights advocate Zolal Habibi about what it means to lead with clarity, courage, and conviction, especially when the cost of staying true to your values is high. Drawing on her personal journey and decades of connection to Iran's evolving social and political landscape, Zolal reflects on the leadership principles that sustain individuals and movements through prolonged periods of challenge. From the importance of standing firmly in your values to the role of personal responsibility in shaping collective outcomes, this conversation explores how leaders can stay grounded when navigating complexity and uncertainty. Zolal shares perspectives on resilience, long-term thinking, and the power of purpose, alongside reflections on the role of women in leadership, the impact of lived values versus stated ideals, and how individuals can contribute meaningfully even in the face of overwhelming circumstances. Together, they unpack questions that resonate far beyond any one context: How do you lead when the path forward is unclear? What does it take to remain anchored in your principles under pressure? How can individuals create meaningful change, even in difficult environments? This episode is a thoughtful and nuanced exploration of leadership in times of crisis, offering insights for business owners, managers, and leaders navigating change in their own organizations and lives. — Zolal Habibi is an Iranian human rights activist and a leading voice for justice, democracy, and women's rights in Iran. She serves on the Foreign Affairs Committee of the National Council of Resistance of Iran (NCRI), where she works with policymakers, journalists, and international institutions to amplify the call for a free, secular, and democratic Iran.  For more than two decades, she has been a steadfast advocate for those silenced inside Iran—particularly women, youth, and political prisoners—bringing their stories to global platforms. Zolal's commitment to this cause is deeply personal. When she was just seven years old, her father, a respected writer and political dissident, was killed by the Iranian regime in the summer of 1988; a summer marked by the massacre of 30,000 political prisoners in Iran. This tragedy shaped her life's mission: to ensure that such crimes are neither forgotten nor repeated, and that the aspirations of the Iranian people for freedom and democracy are recognized worldwide.  Through her advocacy, media appearances, and international engagement, Zolal continues to champion the Iranian people's struggle. To learn more, visit maryamrajavi4change.com or connect with Zolal on Instagram (@ashrafi4ever) or LinkedIn (linkedin.com/in/zolalhabibi/). 

In this episode, Jeff Flaks, Chief Executive Officer, Hartford HealthCare, reflects on pivotal moments like 9/11 and COVID-19 and how they shaped his leadership philosophy. He shares insights on continuous improvement, team-driven culture, and the need to disrupt healthcare to advance access, affordability, and quality.

Peter Norris is Chair of the Virgin Group. Formerly, he was CEO of Barings Bank during its fateful collapse in the mid 1990s. Listen to this episode to hear about: Three moments that shaped how Peter behaves in the boardroom (00:59) Why Peter took responsibility for a fraud he didn't commit (11:23) The one question every board should ask when the numbers look too good to be true (14:27) How fraud gets stronger every day it goes undetected (16:11) The moment Peter Norris knew Virgin Atlantic might not survive (18:01) What a Chair should do when their company is facing extinction (19:07) The four buckets Virgin Atlantic focused on to survive COVID (22:15) The Richard Branson PR disaster (23:50) How Virgin Atlantic saved itself with no shareholder and no government support (24:54) Peter's thoughts on Brexit (29:15)⚡The Lightning Round ⚡(33:04)Host: Oliver CummingsProducer: Will FeltonEditor: Penelope CoumauMusic: Kate MacAudio: Nick KoldEmail: podcast@nurole.comWeb: https://www.nurole.com/nurole-podcast-enter-the-boardroom

About the Guest: Mr. Wai Phyo is a leading entrepreneur and business leader in Myanmar whose companies span food manufacturing, nationwide distribution, and technology. He is Managing Director of Yathar Cho Industry Ltd. and Cho Cho Industry Ltd., among the largest instant noodle manufacturers in the country, and also oversees Myanmar Zarla Distribution, one of the largest B2B distribution platforms. His technology ventures include Parama Technologies, OneLink Technologies, and Cannopy Technologies. He serves as Vice President of the Union of Myanmar Federation of Chambers of Commerce and Industry, founding President of the Myanmar Young Entrepreneurs Association, and is a 2017 Eisenhower Fellow. Wai Phyo is known for his resilience in a volatile environment, his commitment to developing future leaders, and his focus on preparing organizations for an AI-driven future. He believes in reskilling and redeploying people so they can thrive as technology evolves. Hear more about how he turned a family business into a multi-company enterprise in this episode of the Take Command Podcast. What You Will Learn: Why grit is essential to extraordinary leadership and how to build it through failure How to move from scattered expansion to focused, synergistic growth Why succession is a privilege and how to prepare leaders to step up confidently How to create a culture of ownership, trust, and shared responsibility How to apply empathy, respect, and genuine interest in a modern organization How AI can boost productivity while creating new opportunities through reskilling Join us for this episode of the Take Command Podcast to explore what it takes to lead through uncertainty and build something lasting. Wai Phyo combines humility, long-term thinking, and a strong belief in people. He doesn't claim to have all the answers, but his journey offers clear lessons for any leader looking to turn challenges into opportunity. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

In this episode of Leading Through Crisis, host Céline Williams sits down with Ernesto Gómez, founder and CEO of Aspen Mindset1 and author of Regrowth: How Organizations Can Overcome Stalling by Unlocking Their People's Potential. Together, they explore how leaders can navigate today's complex landscape—where crises are no longer occasional events but an ongoing reality. Ernesto shares powerful insights on why organizations stall, how culture can either enable or block change, and why the real driver of performance lies within teams. He introduces the concept of “push vs. pull leadership” and explains how great leaders unlock potential not by applying pressure, but by creating the right conditions for people to thrive. Through real-world examples and practical frameworks, the conversation explores how leaders can rethink their approach to decision-making, innovation, and team development in an era of accelerating change. You'll learn: • Why crisis is becoming the new normal for leaders • The three layers of organizations: products, capabilities, and culture • How team dynamics drive organizational performance • The difference between push leadership vs pull leadership • Four cultural pillars that unlock team performance • Why humility and psychological safety are critical leadership traits • A practical framework for moving from stagnation to regrowth If you're a leader navigating uncertainty, building high-performing teams, or trying to drive change in a rapidly evolving world, this conversation offers a fresh perspective on how leadership must evolve. — Ernesto Gómez is a seasoned executive with over 30 years of experience, having built and led successful ventures across the food service industry in both the US and Mexico. Transitioning from a dynamic serial entrepreneur to a high-level corporate leader, he served as VP of Human Capital at Grupo Alfa, a major Mexican conglomerate with 83,000 employees, before becoming Chief Human Resources Officer at Sigma Alimentos, a global consumer packaged goods company with 43,000 employees. In these roles, he spearheaded global talent and cultural initiatives, playing a pivotal role in organizational transformation.  Ernesto is the author of Regrowth: How Organizations Can Overcome Stalling by Unlocking Their People's Potential. Ernesto is a lifelong learner.  He studied social communications and has completed executive programs at leading institutions, including Stanford GSB, MIT Sloan School of Management, Wharton Business School, Kellogg School of Management, Chicago Booth, London Business School, and IMD Business School.  He is the founder and CEO of Aspen Mindset1, a consulting firm dedicated to helping organizations and individuals reach peak performance. In 2024, Ernesto was invited as a guest speaker in the "Lead through Ambiguity" course at MIT Sloan School of Management. To learn more about Ernesto's work, head to aspenmindset1.com. You can also connect with him on LinkedIn (Ernesto Gómez Arzapalo) or Instagram (@aspenmindset_1).

In this episode, Deesha K. Brown, Senior Director of Community Clinics Network Operations at UCLA Health, shares how she leads more than 200 community clinics to expand access, strengthen leadership culture, and advance population health. She reflects on navigating the Los Angeles fires, driving measurable improvements in hypertension management, and building team based care models to support long term growth.

This week on The GovNavigators Show, Robert and Adam welcome Wynn Coggins, former Acting Secretary of Commerce and now Chief Growth Officer at Management Science and Innovation, for a candid conversation on leadership forged through crisis, transition, and 35 years of federal service.Wynn shares the lessons she's carried from her early days as a patent examiner through navigating COVID at the Department of Commerce, serving as Acting Deputy Secretary, and landing in the private sector at Deloitte before her current role. The throughline: surround yourself with people who challenge you, park your ego at the door, and build a culture where failing fast is a feature, not a flaw.Robert and Adam also cover the week's big news: the introduction of the Federal Loan System Modernization Act of 2026, a bill that would finally bring a single platform to manage the government's sprawling loan portfolio, and the escalating standoff between the Department of Defense and Anthropic, which has now prompted the White House to direct agencies to cancel contracts with the AI company. Plus: Microsoft's major takedown of a global phishing operation responsible for 30 million fraudulent emails a month.Show Notes:Federal Loan System Modernization Act of 2026Check out the The Lending Brief Podcast's new homeWhat's on the GovNavigators' Radar:Mar 12, 2026AFCEA NOVA Naval IT DayMar 17, 2026AGA Technology and Transformation SummitApr 22, 2026ACT-IAC Emerging Tech Demo Day (rescheduled from March 18)

Send a textThink about that meeting last week where you knew exactly what needed to change, but you softened it. Think about that email where you danced around the real issue because you did not want to seem difficult. This pattern costs women leaders credibility and influence. In this Women's History Month episode, Kele Belton unpacks the leadership wisdom of Ursula Burns. As the first Black woman Fortune 500 CEO, Burns turned Xerox around not with fancy jargon or perfect diplomacy, but by saying exactly what she thought.WHAT THIS EPISODE IS ABOUT Ursula Burns served as Xerox CEO from 2009 to 2016. She took over when the company faced multiple crises: massive debt, declining market share, and regulatory scrutiny. What got her through was not diplomatic language or comfortable silence: it was her commitment to candor.In this 5-minute Monday Momentum episode, Kele breaks down why "palatable" gets you nowhere when the stakes are high. This is part of our Women's History Month series featuring five icons who changed how we lead: Brené Brown, Ursula Burns, Mellody Hobson, Indra Nooyi, and Ellen Ochoa.WHAT YOU WILL LEARNThe Candor Practice. When you feel the urge to soften a message, pause and ask: "What would I say if I were not worried about how it lands?".The Transformation. How to move from "I am not sure, but maybe..." to "I recommend we prioritize these three deliverables."The Utility of Truth. Why real leadership is saying the useful thing even when it is uncomfortable.The Clarity Formula. State what you are seeing, name the consequence, and make your recommendation.The Authority of the Unfiltered Voice. Why your thoughtful perspective is more valuable than perfect diplomacy.WHAT YOU WILL ACTUALLY DO THIS WEEK Follow the Ursula Burns practice in three steps:Notice the softening reflex. Identify one conversation where you are worried about seeming difficult.Ask the Clarity Question. "What would I say if I were not worried about how it lands?"Deliver the Recommendation. Use the formula: State what you see + name the consequence + make the recommendation.The Shift: > ❌ Instead of: "I am not sure, but maybe we could look at adjusting the timeline." ✅ Try this: "The timeline is tight, and we will miss it unless we cut scope. I recommend we prioritize these three deliverables."MENTIONED IN THIS EPISODETop 10% Global Ranking. Communicate to Lead is now officially in the top 10% of podcasts globally with a Listen Score of 25.Ursula Burns. Author of "Where You Are Is Not Who You Are."Ignite Your Leadership Power Accelerator. Join the waitlist for the 12-week program designed for women ready to move from execution to strategy.QUICK ANSWERS (FAQ)Who is Ursula Burns? Ursula Burns is the first Black woman to lead a Fortune 500 company as CEO. She served as Xerox CEO from 2009 to 2016.ABOUT YOUR HOST Kele Belton is a communication and leadership facilitator, coach, and consultant who specializes in helping women leaders stop softening their message and start leading with strategic command. Through her Top 10% globally ranked podcast and her coaching programs, Kele provides actionable frameworks that help high-performing women move from being palatable to being powerful.LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.com

Valerie Harkins of the Maternity Housing Coalition and Emilie Oxley of Refuge Host Homes invite you into their conversation for an honest look into the challenges of leadership in ministry. Listen in as they explore how leaders navigate crises, learn from failure, and develop the steadiness needed to guide organizations through difficult seasons. Drawing from their experiences in maternity housing ministries, Valerie and Emilie share practical insights on resilience, leadership growth, and the importance of preparing your heart and mind before challenges arise. Click here for information on Heartbeat’s Annual Conference! Interested in receiving the Heart & Home newsletter? Contact support@heartbeatinternational.org Heartbeat International provides a forum to express a marketplace of ideas for an audience of life-affirming pregnancy help organizations and those who support such organizations. The ideas, views and opinions expressed in this presentation are those of the presenter and may or may not reflect advice, opinions, policies or views of Heartbeat International, Inc. Presenters come from a wide range of experiences and backgrounds, inside and outside of the Pregnancy Help Movement. We encourage listeners or viewers to do their own additional research and discern for themselves how to apply the materials presented. Share Post Share

Episode Guest:Sharon Dockerty is the Chief People and Places Officer at Lloyds Banking Group, leading people strategy, workplace experience, and culture across a workforce of around 80,000 colleagues. She's built her career across major organisations including Heathrow and Vodafone, with a leadership style grounded in resilience, straight talking, and backing young people to thrive.Episode Chapters:0:00 Introduction1:18 What Gets You Out of Bed in the Morning2:07 Sharon's First Job Selling Flowers at 103:24 Sharon's Journey from Humble Beginnings3:49 The Four Chapters of Sharon's Career5:05 Why Career Paths Are Rarely Planned6:39 Learning to Work Hard and Create Opportunity7:48 Advice for People in Career Chapter One8:13 How to Know if You're Working with the Right People9:07 Choosing Positive People in Your Life11:41 What Sharon Would Do Differently Early in Her Career13:12 Building Heathrow Terminal 513:52 What It Means When Leaders Take a Risk on You15:10 Changing Safety Culture in Construction17:38 Lessons from Lifelong Learning19:31 Leading Through Crisis at Heathrow21:29 The Leadership Lesson That Changed Everything22:38 Handling Pressure and Protecting Your Team24:21 Are Young People Less Resilient Today26:12 Inside the Role of Chief People and Places Officer27:30 Leading 80,000 People at Lloyds Banking Group28:32 How Leaders Know if Culture Is Working29:37 From Leaving Home Young to Banking Leadership31:02 Why Apprenticeships Matter32:36 Apprenticeship Opportunities at Lloyds33:58 Why Tech and Data Are the Future34:27 Why Lloyds Banking Group Matters to the UK36:31 Helping Britain Prosper37:20 Advice for Young People About Money37:45 The Power of Saving Early41:51 Sharon's Duvet FlipEpisode Partners:

When organizations face crises, change, or uncertainty, many leaders feel pressure to withdraw, control the narrative, or pretend they have all the answers.Unfortunately, those behaviors often become the very trust breakers that damage teams and fuel fear.In this episode of Leading Through Crisis, Céline Williams sits down with leadership development expert and bestselling author Amy Riley to explore how leaders can build trust during uncertain times—even when they don't know what comes next. They discuss why transparency matters, how silence creates stories, and what it truly means to lead with connection instead of control.This conversation is essential for leaders, managers, and business owners navigating disruption, change, or high-pressure environments.

Building Resilience, Confidence, and Human ConnectionIn this episode of Leading Through Crisis, John Kippen, a professional magician + resilience and empowerment coach, shares his powerful story of surviving a life-threatening brain tumor, living with facial paralysis, and rebuilding confidence through creativity, magic, and human connection. He and Céline unpack practical tools for emotional regulation, mindset shifts, and navigating uncertainty without fear. This conversation is a profound reminder that resilience is built and crisis can become an opportunity for growth and impact.Whether you're a business owner, executive, or leader navigating uncertainty, change, or burnout, this episode will challenge you to rethink failure, step outside your comfort zone, and reconnect with what truly matters.Key topics covered:▪️Leading through crisis vs. long-term adversity▪️Building resilience and emotional regulation under pressure▪️Confidence, failure, and mindset in leadership▪️The power of authenticity and human connection▪️Turning personal crisis into purpose and impactA special offer for our listeners…

In this episode of The Association Insights Podcast, host Meghan Henning sits down with Chris Burroughs, President & CEO of the Transportation Intermediaries Association (TIA), for a candid conversation on leadership, advocacy, and how associations respond when an industry crisis hits.Chris reflects on stepping into the CEO role after nearly 15 years leading government affairs—and why that policy background translates into enterprise leadership, strategy, and member value. The discussion then turns to the logistics industry's most urgent challenge: freight fraud—now more sophisticated, more organized, and more damaging than ever.

Crisis and change have a way of revealing what truly drives leadership. In this episode, I explore how leading through uncertainty is less about control and more about clarity, trust, and intentional choice. I introduce a simple but powerful formula for composure and reflect on why staying steady does not mean ignoring emotions yet learning how to lead through them. Trust takes on new weight when answers are limited, and alignment often matters more than certainty. Even without the full picture, it is possible to move forward with courage, make grounded decisions, and guide others through change in a way that builds confidence rather than erodes it. Key Takeaways: Lead from What Matters Most - What anchors leaders when external conditions are unstable and priorities compete. Composure That Builds Confidence - How leaders can stay steady and present without pretending everything is fine. Trust as a Leadership Advantage - What creates trust when people are watching every move more closely. Shared Leadership in Uncertain Times - How inviting others into leadership strengthens commitment and resilience. Moving Forward Without Certainty - How to take meaningful action even when the full path is not visible. The Trust Equation - Trust equals credibility times connection times commitment times customer focus plus creation. Resources Mentioned Get your copy of The Courage of A Leader: How to Inspire, Engage, and Get Extraordinary Results - https://a.co/d/iyWioC0 The Inspire Your Team to Greatness assessment (the Courage Assessment) - In less than 10 minutes, find out where you're empowering and inadvertently kills productivity, and get a custom report that will tell you step by step what you need to have your team get more done. Get it here: https://courageofaleader.com/inspireyourteam/ You don't need to have all the answers to lead well. Get your copy of the Clarity Kit for just $17 to learn the five practices to bring more clarity, confidence and courage into your leadership - https://courageofaleader.com/the-clarity-kit/ About the Host: Amy L. Riley is an internationally renowned speaker, author and consultant. She has over 2 decades of experience developing leaders at all levels. Her clients include Cisco Systems, Deloitte and Barclays. As a trusted leadership coach and consultant, Amy has worked with hundreds of leaders one-on-one, and thousands more as part of a group, to fully step into their leadership, create amazing teams and achieve extraordinary results. Amy's most popular keynote speeches are: The Courage of a Leader: The Power of a Leadership Legacy The Courage of a Leader: Create a Competitive Advantage with Sustainable, Results-Producing Cross-System Collaboration

In this episode, Bob Chonka and Jon Grannis of Sollah Interactive chat with us about one of the biggest issues facing organizations today: Are leaders truly equipped to guide their teams through challenging times and whatever comes next? You'll hear: - How leadership expectations have shifted with the rise of millennial leaders- About the impact of technology on communication, and why relevance, realism, and relatability matter more than everWe explore the role of healthy conflict, why unresolved tension creates dysfunction, and how organizations can build cultures where communication, collaboration, and psychological safety thrive.Finally, we discuss: - FOBO (the fear of becoming obsolete), especially among older generations- How to break knowledge-hoarding behaviors- Why mistakes should be leveraged instead of punished-Why microlearning courses are the future of developing soft skills in a fast-paced, distracted workforceWhether you lead a team, run an organization, or simply want to future-proof your career, this episode delivers practical, immediately applicable insights for staying strong, relevant, and equipped for whatever challenges come next.---Sollah provides fast, flexible workplace compliance and soft skills training solutions. We design for all training platforms and modalities, helping organizations aim their message, fulfill their learning goals, and achieve performance improvement by taking into account their audience, implementation needs, and ultimate performance objectives.Learn more at sollah.com and connect with them on all social platforms @sollahinteractive.

What does it mean to lead through crisis—not just survive it, but transform through it? In this gripping and inspiring conversation, Zimbabwean pastor and global advocate Evan Mawarire shares how one simple video turned into a national movement that changed the course of Zimbabwe's history. As founder of the viral #ThisFlag campaign, Evan rallied 12 million citizens to stand up for justice in one of Africa's most oppressive regimes.Join us for a powerful conversation about courage, purpose, and becoming who you're meant to be through adversity.This is an episode for leaders, executives, and change-makers who want to understand how to act with conviction when the world feels out of control, and how crisis can be the very thing that unwraps your greatest potential.In this conversation, we explore:Why destiny isn't a destination, but something that unfolds from withinHow to take action when you don't have a full planWhy failure shapes us more than success ever couldHow to find courage and purpose in the middle of chaosEvan's story is a reminder that leadership is not about control, it's about presence, conviction, and compassion. Whether you're leading a team, a company, or your own life, this episode will help you see crisis not as a setback, but as the portal to your next level.—Evan Mawarire is a Zimbabwean pastor, speaker, and global advocate for human rights and democracy. In 2016, his heartfelt call for justice sparked the #ThisFlag movement, inspiring millions to take a stand against corruption and injustice in Zimbabwe. His courageous leadership led to multiple arrests and treason charges, but his unwavering commitment to non-violent activism made him an international symbol of resilience and change. A recipient of numerous global honors, including recognition as one of Foreign Policy Magazine's Top 100 Global Thinkers, Evan has held fellowships at Stanford, Yale, and Johns Hopkins University. His book, Crazy Epic Courage, captures his extraordinary journey from faith leader to political prisoner, offering powerful lessons on courage and leadership.Learn more and grab the book at www.evanmawarire.org. You can also connect with him on LinkedIn, Facebook or Instagram (@pastorevanlive).

In this week's insightful episode of WINNERS FIND A WAY, host Trent M. Clark sits down with Mike Rose — President of EO Dallas, serial entrepreneur, and author of ROE Powers ROI (Return on Energy) — for a deep dive into the power of energy-driven leadership and how it transforms both people and performance. From his early entrepreneurial days to leading top-performing teams, Mike shares his journey of discovering how clarity, alignment, and purpose create measurable returns — not just on investment, but on energy. Through candid stories and proven frameworks, Trent and Mike unpack what it means to truly lead with energy, teaching leaders how to multiply their impact by focusing on culture, mindset, and behavior. Together, they explore: ⚡ The “Return on Energy” Framework — how purpose, vision, and execution align to drive performance.

The workplace is changing fast.From economic uncertainty to cultural shifts and the rise of AI, business leaders are operating in a constant state of pressure, and a troubling leadership style is on the rise.In this episode, I sit down with CEO coach, venture capitalist, and author Kate Lowry to unpack what fear-based leadership looks like and how to protect yourself from it.We explore:- Why fear-based leadership is on the rise- How to spot a fear-based leader before you sign on- Tactical “upward management” techniques that actually work- The psychology behind leaders who operate through shame, manipulation, and control- Gendered differences in how fear-based leaders show up at work- The critical skillsets you must develop to thrive in today's environmentIf you've ever felt gaslit, overworked, or subtly manipulated by someone in power, this episode is your blueprint for protection and empowerment. Listen now.“You are not powerless. You just need new tools for a new era of leadership.”—Kate Lowry is a CEO coach, venture capitalist, and author based in Silicon Valley. An expert in fear-based leaders, Kate developed her methodology growing up in a personal hierarchical family, then refined her approach in the elite worlds of start-ups, private equity, management consulting, and big tech at McKinsey, Meta, and Insight Partners. She is the author of Unbreakable: How to Thrive Under Fear-Based Leaders. In her free time, you can find her writing comedy and music and cuddling her service dog, Annie.Learn more and grab the book at:www.katelowry.comYou can also connect with her on:LinkedInFacebookInstagram

What does it take to lead with heart, humor, and hope? In this joyful and deeply meaningful episode, Nicole Greer, the Vibrant Coach, sits down with Rabbi Mike Moskowitz of Temple Shir Shalom in Detroit—her former coaching client and longtime friend—to explore how spiritual leadership, organizational systems, and a values-driven vision can create thriving, connected communities.From Traction and 10-year plans to bar mitzvahs, Portugal pilgrimages, and “dancing in the aisles,” Rabbi Mike shows that leadership is about service, joy, and showing up for others. Together, he and Nicole unpack what every leader—whether in a temple, business, or nonprofit—can learn from building a vibrant culture of belonging, hope, and gratitude.Vibrant Highlights:[00:04:30] Building a Faith-Based Culture Using Traction: Rabbi Mike explains how his temple adopted Traction to operate like a well-run business—balancing growth with intimacy and purpose.[00:18:35] “Save You a Seat”: Radical Inclusion in Action: A touching story about welcoming a child with special needs and the ripple effect of compassion in community culture.[00:30:29] Leading Through Crisis and Conflict: Rabbi Mike reflects on responding to the Israel conflict with empathy, presence, and unity—what it means to lead without all the answers.[00:44:29] Servant Leadership and the Joy of Watching Others Shine: Rabbi Mike shares his philosophy of leadership as service—and the fulfillment of watching others exceed their own expectations.[00:47:30] The Power of Lifelong Learning: Rabbi Mike's final message: never stop learning for learning's sake—because growth fuels every vibrant culture.Connect with Rabbi Mike:Website: https://www.shirshalom.org/Email: mikem@shirshalom.orgFB: https://www.facebook.com/michael.moskowitz.79X: https://x.com/rabbimlmIG: https://www.instagram.com/michaelmoskowitz/LI: https://www.linkedin.com/in/michael-moskowitz-4242a248/Also mentioned on this episode:Traction by Gino Wickman: https://a.co/d/8OjLo0RBook Nicole to help your organization ignite clarity, accountability, and energy through her SHINE™ Coaching Methodology!> Visit vibrantculture.com> Email: nicole@vibrantculture.com> Watch Nicole's TEDx Talk: https://youtu.be/SMbxA90bfXE

First CISO Charged by SEC: Tim Brown on Trust, Context, and Leading Through Crisis - Interview with Tim Brown | AISA CyberCon Melbourne 2025 Coverage | On Location with Sean Martin and Marco CiappelliAISA CyberCon Melbourne | October 15-17, 2025Tim Brown's job changed overnight. December 11th, he was the CISO at SolarWinds managing security operations. December 12th, he was leading the response to one of the most scrutinized cybersecurity incidents in history.Connecting from New York and Florence to Melbourne, Sean Martin and Marco Ciappelli caught up with their longtime friend ahead of his keynote at AISA CyberCon. The conversation reveals what actually happens when a CISO faces the unthinkable—and why the relationships you build before crisis hits determine whether you survive it.Tim became the first CISO ever charged by the SEC, a distinction nobody wants but one that shaped his mission: if sharing his experience helps even one security leader prepare better, then the entire saga becomes worthwhile. He's candid about the settlement process still underway, the emotional weight of having strangers ask for selfies, and the mental toll that landed him in a Zurich hospital with a heart attack the week his SEC charges were announced."For them to hear something and hear the context—to hear us taking six months off development, 400 engineers focused completely on security for six months in pure focus—when you say it with emotion, it conveys the real cost," Tim explained. Written communication failed during the incident. People needed to talk, to hear, to feel the weight of decisions being made in real time.What saved SolarWinds wasn't just technical capability. It was implicit trust. The war room team operated without second-guessing each other. The CIO handled deployment and investigation. Engineering figured out how the build system was compromised. Marketing and legal managed their domains. Tim didn't waste cycles checking their work because trust was already built."If we didn't have that, we would've been second-guessing what other people did," he said. That trust came from relationships established long before December 2020, from a culture where people knew their roles and respected each other's expertise.Now Tim's focused on mentoring the next generation through the RSA Conference CSO Bootcamp, helping aspiring CISOs and security leaders at smaller companies build the knowledge, community, and relationships they'll need when—not if—their own December 12th arrives. He tailors every talk to his audience, never delivering the same speech twice. Context matters in crisis, but it matters in communication too.Australia played a significant role during SolarWinds' incident response, with the Australian government partnering closely in January 2021. Tim hadn't been back in a decade, making his return to Melbourne for CyberCon particularly meaningful. He's there to share lessons earned the hardest way possible, and to remind security leaders that stress management, safe spaces, and knowing when to compartmentalize aren't luxuries—they're survival skills.His keynote covers the different stages of incident response, how culture drives crisis outcomes, and why the teams that step up matter more than the ones that run away. For anyone leading security teams, Tim's message is clear: build trust now, before you need it.AISA CyberCon Melbourne runs October 15-17, 2025 Coverage provided by ITSPmagazineGUEST:Tim Brown, CISO at SolarWinds | On LinkedIn: https://www.linkedin.com/in/tim-brown-ciso/HOSTS:Sean Martin, Co-Founder, ITSPmagazine and Studio C60 | Website: https://www.seanmartin.comMarco Ciappelli, Co-Founder, ITSPmagazine and Studio C60 | Website: https://www.marcociappelli.comCatch all of our event coverage: https://www.itspmagazine.com/technology-and-cybersecurity-conference-coverageWant to share an Event Briefing as part of our event coverage? Learn More

First CISO Charged by SEC: Tim Brown on Trust, Context, and Leading Through Crisis - Interview with Tim Brown | AISA CyberCon Melbourne 2025 Coverage | On Location with Sean Martin and Marco CiappelliAISA CyberCon Melbourne | October 15-17, 2025Tim Brown's job changed overnight. December 11th, he was the CISO at SolarWinds managing security operations. December 12th, he was leading the response to one of the most scrutinized cybersecurity incidents in history.Connecting from New York and Florence to Melbourne, Sean Martin and Marco Ciappelli caught up with their longtime friend ahead of his keynote at AISA CyberCon. The conversation reveals what actually happens when a CISO faces the unthinkable—and why the relationships you build before crisis hits determine whether you survive it.Tim became the first CISO ever charged by the SEC, a distinction nobody wants but one that shaped his mission: if sharing his experience helps even one security leader prepare better, then the entire saga becomes worthwhile. He's candid about the settlement process still underway, the emotional weight of having strangers ask for selfies, and the mental toll that landed him in a Zurich hospital with a heart attack the week his SEC charges were announced."For them to hear something and hear the context—to hear us taking six months off development, 400 engineers focused completely on security for six months in pure focus—when you say it with emotion, it conveys the real cost," Tim explained. Written communication failed during the incident. People needed to talk, to hear, to feel the weight of decisions being made in real time.What saved SolarWinds wasn't just technical capability. It was implicit trust. The war room team operated without second-guessing each other. The CIO handled deployment and investigation. Engineering figured out how the build system was compromised. Marketing and legal managed their domains. Tim didn't waste cycles checking their work because trust was already built."If we didn't have that, we would've been second-guessing what other people did," he said. That trust came from relationships established long before December 2020, from a culture where people knew their roles and respected each other's expertise.Now Tim's focused on mentoring the next generation through the RSA Conference CSO Bootcamp, helping aspiring CISOs and security leaders at smaller companies build the knowledge, community, and relationships they'll need when—not if—their own December 12th arrives. He tailors every talk to his audience, never delivering the same speech twice. Context matters in crisis, but it matters in communication too.Australia played a significant role during SolarWinds' incident response, with the Australian government partnering closely in January 2021. Tim hadn't been back in a decade, making his return to Melbourne for CyberCon particularly meaningful. He's there to share lessons earned the hardest way possible, and to remind security leaders that stress management, safe spaces, and knowing when to compartmentalize aren't luxuries—they're survival skills.His keynote covers the different stages of incident response, how culture drives crisis outcomes, and why the teams that step up matter more than the ones that run away. For anyone leading security teams, Tim's message is clear: build trust now, before you need it.AISA CyberCon Melbourne runs October 15-17, 2025 Coverage provided by ITSPmagazineGUEST:Tim Brown, CISO at SolarWinds | On LinkedIn: https://www.linkedin.com/in/tim-brown-ciso/HOSTS:Sean Martin, Co-Founder, ITSPmagazine and Studio C60 | Website: https://www.seanmartin.comMarco Ciappelli, Co-Founder, ITSPmagazine and Studio C60 | Website: https://www.marcociappelli.comCatch all of our event coverage: https://www.itspmagazine.com/technology-and-cybersecurity-conference-coverageWant to share an Event Briefing as part of our event coverage? Learn More

Patricia Frost, EVP and CHRO of Seagate, is one of the most fascinating and highest-performing CHROs we've met. Patricia has decades of experience as a US Army military leader, most recently as Director of Cyber, Electronic Warfare and Information Operations. How does her extensive military, warfare, and leadership experience pay off? As you'll hear, Patricia is a hands-on leader, ready to make decisions and challenge dogma in dozens of important ways. In many ways she exemplifies the future leadership model for all C-level leaders, especially the CHRO. Patricia shares how she is navigating the opportunities presented by AI, reshaping talent strategies, and fostering a culture of innovation. Her background as a senior military leader prepared her to build on the team available today, supporting employee mobility, agility, and HR capabilities. Notable Quotes “You go to combat with the team you have, not necessarily the team you want. You can't just hire in someone and say I want to bring you in my team and put you in close combat. Your team is your team. And you build that team. You build on their skill sets. We do a lot of upskilling in the military. It's your team. You know everyone's strengths and weaknesses.” “Middle managers are really the powerhouse of any company. And I don't know that we spend enough time on our managers, probably our frontline managers, and then the middle management. How well do they understand their teams and the skills within their teams and understand also what people are passionate about? Where would they like to go? What opportunities can be open to them?” “I am front and center. I think every CHRO needs to be front and center in the AI conversation. They need to be leading. They need to be talking about, will AI take away certain functions within HR? First, we had to take the anxiety down from our workforce. So my approach this year is leave no one behind. I am going to give everyone the opportunity. We're going to give everyone the same set of tools and training, and I will help you get there. Everyone has a choice.” Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Secrets Of The High Performing CHRO CHRO Insights Research Report CHRO Insights Video (Youtube) Introducing Galileo for Managers, The Leadership Guru At Your Fingertips Chapters (00:00:04) - What Works: Patricia Frost on Leading Through Crisis and AI(00:00:55) - Patricia on What Works: The Military Experience(00:03:31) - Top Executives: Valuing Your Team in an AI Crisis(00:10:47) - What is HR's role in AI learning and development?(00:16:27) - CFO vs HR Professional: The Chro and CFO Relationship(00:20:56) - How to Make Enterprise IT Decisions with Galileo(00:23:58) - Top Executives: Chief Business Leader(00:25:23) - Top Chros: Patricia Frost Interview

In this episode, business psychologist, emotional intelligence expert, and founder of Ei4Change, Dr. Robin Hills, shares how to stay grounded in human-centered leadership while navigating the rise of AI and embracing the opportunities it brings. We explore the emotional and ethical limits of AI, and why critical thinking, empathy, and purpose-driven leadership matter now more than ever. "AI is not a crisis, it's an opportunity. We've got to recognize it as a tool, work with it, and understand what it can and – perhaps more importantly – cannot do." Ready to lead with purpose in the age of AI? Tune in to this powerful episode and discover how to harness emotional intelligence, rethink leadership, and future-proof your impact. Listen now and start leading differently.

Emmy-nominated journalist Julia Boorstin spent years interviewing thousands of executives before discovering something unexpected: the most successful women leaders had no playbook. After 25 years covering business transformation at Fortune and CNBC, Julia set out to understand why women receive only 2% of venture capital despite outperforming their counterparts—and what she found changed everything she thought about leadership. In this conversation with Laurie McGraw, Julia reveals insights from her book "When Women Lead" and the 60 extraordinary women who defied impossible odds. From wearing fake glasses to be taken seriously to discovering that gratitude correlates with long-term decision making, Julia unpacks why there's no single formula for female leadership success—and why that's exactly the point. Key Takeaways: Why vulnerability and transparency matter more than performed strength in uncertain times The surprising link between gratitude and strategic long-term thinking How "turning down your confidence" to gather information leads to better decisions Why the data proves female-led companies outperform—returning profits a year earlier on average The "water supply problem" approach that transforms how you solve any challenge Why communal leadership isn't weakness—it's a statistical predictor of success From the CNBC Changemakers list to her new podcast launching September 30th, Julia continues amplifying voices of women who are rewriting the rules of business. Her message is clear: authenticity isn't about fitting a mold—it's about understanding your unique strengths and leading from that truth. Chapter Markers 03:31 - Why Business Journalism Reveals Social Change 05:58 - The Myth of One Female Leadership Playbook 09:32 - Gratitude as a Strategic Leadership Skill 11:55 - Why Purpose-Driven Companies Outperform 14:12 - Leading Through Crisis with Data, Not Emotion 18:23 - Building the CNBC Changemakers Movement 22:08 - Finding the Water Supply Problem 25:29 - The Arbitrage Opportunity in Female Leadership Guest & Host Links Connect with Laurie McGraw on LinkedIn Connect with Julia Boorstin on LinkedIn Check out Julia's new podcast, CNBC Changemakers & Power Players: https://podcasts.apple.com/us/podcast/cnbc-changemakers-power-players/id1840209228 Connect with Inspiring Women Browse Episodes | LinkedIn | Instagram | Apple | Spotify

With food insecurity and waste getting worse year by year, food banks are becoming a crucial necessity in saving people's lives. Kirstin Beardsley, CEO of Food Banks Canada, shares how they are coordinating a national network to serve local communities and save them from severe hunger. In this conversation with Douglas Nelson, she explains how food banks are mainly operated through volunteerism, their biggest problems in recruitment, and the major hurdles being faced by their frontliners. Kirstin also opens up about the challenge of staying committed to addressing the unsustainable demand for food – even when they have to make impossible choices.

In this episode of IMPACTability®, Steve Brooder, CEO of St. Matthew's House, shares how he led one of Southwest Florida's most impactful nonprofits through explosive growth, a global pandemic, and a legacy-defining transition. His story is a masterclass in nonprofit leadership, strategic growth, and faith-driven service. From scaling food assistance from 300 to 4,000 families in a single month to launching transitional housing and workforce development programs, Steve's tenure shows what's possible when mission meets momentum — and when leadership is rooted in purpose. Whether you're navigating succession planning, building community partnerships, or leading a faith-based organization, this episode offers powerful insights for nonprofit leaders who want to make a lasting impact. Prefer video? Watch the full episode on YouTube, https://youtu.be/wnEsuymNXuI Standout Quotes “What if there was no St. Matthew's House?” — [21:53] “We accept people because of who we are, not because of who they are.” — [25:38] “Loneliness is one of the leading causes for homelessness and addiction. People need to feel connected.” — [30:23] Chapters & Timestamps 00:00 – Welcome to IMPACTability®: The Nonprofit Leaders Podcast 01:05 – From Business to Mission: Steve Brooder's Nonprofit Journey 03:00 – Meeting the Moment: Scaling Food Assistance During Crisis 05:51 – Addiction Recovery: Faith-Based Success & Alumni Impact 09:02 – Workforce Development Through the Empowerment Hub 14:49 – Transitional Housing: Preventing Relapse & Supporting Stability 21:07 – Leading with Faith: Values-Driven Nonprofit Leadership 24:55 – Succession Planning: Preparing for a Sustainable Future 31:59 – Legacy Leadership: Reflections on Retirement & Impact Guest Bio Steve Brooder has spent more than a decade leading St. Matthew's House with a rare blend of business strategy and heart. As CEO, he guided the organization through extraordinary growth and unprecedented challenges — including a global pandemic, natural disasters, and rising community needs — all while staying grounded in faith and mission. Under his leadership, St. Matthew's House served nearly 890,000 households with groceries, graduated nearly 1,000 individuals from its recovery program, and created transitional housing solutions to prevent relapse and homelessness. His legacy is one of impact, integrity, and unwavering commitment to those in need. Now entering retirement, Steve leaves behind a nonprofit built to thrive — and a leadership model rooted in purpose, compassion, and community. Learn More & Connect Website: https://stmatthewshouse.org Facebook: https://www.facebook.com/stmatthewshouse LinkedIn: https://www.linkedin.com/company/stmatthewshouseswfl/ Love What You Heard? Help Us Grow! If you enjoyed this episode, please leave a review! Reviews help new listeners discover the podcast and support our mission of empowering nonprofit leaders. Subscribe to IMPACTability® on

In this powerful episode, I sit down with seasoned entrepreneur, CEO, and author Rob Gallaher to discuss the importance of self-leadership, the mechanics of implementing a sustainable profit-sharing model, and what it takes to create a culture of shared success.We explore how Rob transitioned from micromanaging every detail to empowering leaders at every level of his businesses. He shares the exact frameworks that helped his team members start thinking—and acting—like owners, along with the hard lessons he's learned along the way.This episode is filled with practical insights for founders, managers, and anyone interested in profit-sharing or building a culture of shared success.“If you want your team to act like owners, give them a reason to care whether the business wins or loses.”“[With this model] I have seen monthly profits triple. I just don't know another way to make that happen as quickly. If there is, let me know!”—Rob Gallaher is an entrepreneur, CEO, and author with over a decade of experience building and leading successful businesses. Recognizing the power of aligning employee interests with company performance, Rob has become a passionate advocate for and expert in implementing effective profit-sharing strategies. Through years of practical application and refinement, he has developed a successful model that fosters a collaborative, motivated, and productive workplace. His book, "Profit Sharing: The Power of Shared Success," provides a comprehensive guide for business leaders looking to leverage this powerful tool to enhance company culture, boost productivity, and drive significant growth.To learn more about Rob and his course on profit sharing, visit profitx.co.

In a world full of fake filters, highlight reels, and leaders hiding behind spin, people are starving for realness. In this solo episode, Kelly Siegel gets raw about why transparency and authenticity aren't weaknesses. They're your superpowers. From leading through lawsuits, addiction, and business crises, Kelly reveals the battle-tested blueprint for building trust, inspiring loyalty, and leading powerfully from the trenches. If you've ever felt pressure to “fake it till you make it,” this episode will show you a better way: lead with truth, scars and all. What You'll Learn in This Episode:

"When things are going well, it's exciting. When they're not, you don't know where the bottom is."In this episode, entrepreneur, author, and developer Jose Berlanga and I discuss navigating complexity and leadership lessons learned from childhood adversity and many years of leading through high-stakes moments. We specifically discuss the importance of calculated risk-taking, building resilient teams, creating contingency plans, and the difference between leadership under pressure and micromanaging out of fear. In high-stakes moments, success often hinges not on avoiding risk, but on knowing which ones are worth taking, and leading with conviction when the path forward is unclear.Key Takeaways:--> Discomfort is ConstantLeading through difficulty isn't an exception—it's the norm, especially in entrepreneurship.--> Risk as a Way of LifeEarly adversity can build resilience; successful leaders develop a tolerance for discomfort and pressure.--> Preparation > PredictionContingency planning is critical. Leaders can't afford denial or false optimism in crisis moments.--> Delegation is a SkillLet go of tasks incrementally, starting with repetitive, non-critical areas. Avoid micromanaging.--> Team PowerBuild a proactive team that can think and act independently. Leadership shifts you from doing to coordinating.--> Short-Term vs. Long-Term ThinkingIn crises, long-term strategy narrows to survival mode—prioritize urgent, essential tasks.This episode will help you navigate those complex, high-stakes moments with more clarity, confidence, and ease. Listen in!---Jose Berlanga, an entrepreneur from Mexico City with over 35 years of experience, has made a significant mark in Houston's real estate industry, notably through co-founding Tricon Homes. His diverse background, including degrees in Business Administration, Economics, and Philosophy, has fueled his success in various sectors, making him a source of inspiration and mentorship in the business community. He is the author of The Business of Home Building and is working on his second book.You can connect with him or learn more at https://joseberlanga.com, on LinkedIn (https://www.linkedin.com/in/jose-berlanga-900a9518/), Facebook (https://www.facebook.com/authorjoseberlanga), or Instagram (https://www.instagram.com/authorjoseberlanga/).

“We tend to do things because that's the way it's always been, not because it's the right answer.”In this episode, Belonging and Connection Strategist, Dr. Roz Cohen, shares a practical approach to hiring practices that foster employee engagement and belonging at work, as well as how leaders can share the mental load of being the person who does it all.This conversation is so refreshing in that Dr. Roz takes big concept ideas, such as hiring practices, employee engagement, inclusive leadership, connection and belonging, and breaks them down into incredibly relevant questions and actionable behaviors, specific to you and your organization.The more we can create the environment Dr. Roz suggests, the happier people will be in our organization, including us!—Dr. Roz Cohen has spent over two decades proving that great workplaces aren't built on policies alone—they're built on real human connections. As Chief People Officer at LNW Advisors and founder of Socius Strategies, she's made it her mission to help organizations create cultures where everyone truly belongs. Roz's journey through HR leadership has taken her from the magic of Disney to the fast-paced world of Banc of America Securities and Hall Capital Partners. Along the way, she's discovered that whether you're entertaining millions or managing billions, the secret ingredient is always the same: authentic relationships and inclusive leadership. With her Ph.D. in Leadership and Change from Antioch University and credentials as both an SPHR® and SHRM-SCP, Roz brings serious expertise to her work. But ask anyone who's worked with her, and they'll tell you she's just as likely to roll up her sleeves and dig into the real challenges facing teams today. When she's not busy changing workplace cultures one connection at a time, you might find Roz training for the NYC Marathon, exploring new cuisines, or planning her next travel adventure. Her philosophy is simple: we all thrive when we feel genuinely connected to the work we do and the people we do it with.Learn more about and connect with Dr. Roz at https://lnwadvisors.com/bio/rosalind-f-cohen-ph-d-sphr/ and https://www.linkedin.com/in/rosalindfcohen.

“Charisma is really about how we portray ourselves and engage with people on a deeper level.” In this episode, organizational psychologist Richard Reid talks to us about the power of charisma and why being charismatic may not mean exactly what you think it does. Learn about the difference between our System 1 and System 2 brains, how to unlock your charisma, and engage people to create the best outcomes for everyone.We also talk about how leaders can more effectively lead through crisis, why emotional intelligence is key and silence is underrated. Plus, so much more!“When we create space in conversations and validate positions, even if we don't agree with them, it makes people feel psychologically safe. When they do, they bring the best versions of themselves, speak up when they don't understand things, etc. When they don't, they shut down or leave.”Charisma is a continuum, as well as a leadership skill that can be developed. This episode is a great temperature check and place to tap into your charismatic leadership style.—Richard Reid is a highly qualified psychologist, coach, and organisational consultant with over twenty years of experience. He has consulted with several prominent organisations, including the City of London Police, Transport for London and the Witness Protection programme.In addition, he runs a boutique international practice that provides therapy, coaching, and psychology-related consultancy services to entrepreneurs, high-net-worth individuals, and C-Suite-level leadership. His particular spheres of interest lie in the areas of Trauma, Resilience, Workplace Culture and Charisma.Richard is a regular media spokesperson on channels such as Sky News, CNBC, BBC and ITV and has co-hosted the Sky One series "Extreme Phobias, Extreme Cures". Moreover, he is a published author with Penguin Books and a global keynote speaker.His corporate portfolio includes Sophos, Novartis, Ernst & Young, Cap Gemini and the Ministry of Defence.Learn more about Richard and his work by heading to richard-reid.com or connecting with him on LinkedIn.

When a life-threatening brain injury sidelined his five-year-old son, David Mulcahy discovered whether the playbook he'd written for O'Deer South Shore & Cape Cod (natural deer, tick & mosquito control) could truly run without him. Spoiler: it did—and the EOS-driven machine now powers 26 spray rigs, year-round revenue and a fast-growing spinoff called Ghost Scoopers. David joins the Blue-Collar Twins to share how franchise systems, profit-share incentives and relentless KPI tracking kept the wheels turning while his family focused on recovery—and why recurring-service operators should fix their P&Ls before they chase the next shiny tactic. You'll hear: Franchise Reality Check – leaving a multigenerational fuel-oil business to buy the second O'Deer franchise (2014).Door-Knock Data – hose-reel saturation vs. backpack mist blowers, and the all-natural edge in a regulation minefield.Stacking Seasons – adding deer control for winter cash flow and six-day scheduling that boosts capacity 16 %.People Math – commission plans that let top techs earn high-20s/hour, 50 % re-hire rates, and Slack-era training loops.Ghost Scoopers – turning a service-manager partnership into a profitable dog-waste brand (no franchise needed).Crisis Test – the 45-day hospital stretch that proved dashboards, one-page weeklies and empowered managers really work.Next Moves – $10 M infrastructure on a $5 M base, AI phone agents (“Charlie”), and job-description tightening before the leap. From PE Teachers to Pest Control Owners: The Julio Twins Share Their POTOMAC Experience https://youtu.be/HAx9noqsqTo https://www.linkedin.com/in/paulgiannamore www.potomaccompany.com https://bluecollartwins.com Produced by: www.verbell.ltd Timestamps (podcast.co-ready) 00:00 – Cold-open: subdural hematoma, emergency brain surgery & a leadership gut-check 00:58 – Show intro: twin hosts frame David's dual businesses (O'Deer + Ghost Scoopers) 02:56 – Leaving a family fuel-oil company after dad says “no ownership path” 04:53 – Why O'Deer's hose-and-reel model beats backpack mist blowers for drift & season length 07:00 – Buying full control of South Shore territory; early cash-flow stretch moves 11:00 – Systems vs. hope: falling in love with P&Ls and annual budgeting 13:30 – Six-day routes, 26 trucks, 24 techs: capacity math & burnout prevention 18:15 – Commission structure: base + production %, monthly stretch bonus, low respray requirements 24:20 – Quality-assurance ride-alongs & Slack video feedback loops 27:00 – Son Wyatt's accident (Jan 2023): 250 ml bleed, 45-day inpatient rehab 30:10 – General manager runs ops on one-page weekly reports; family splits hospital shifts 33:00 – Coaching & masterminds: why recurring-revenue founders must know unit economics first 36:40 – Launching Ghost Scoopers with GM Zach; positioning it as a training-ground equity play 41:00 – Insurance, cameras & the van-driver age dilemma 48:00 – AI agent “Charlie” starts reactivating lapsed customers via calls & SMS 50:00 – Wrap-up: present leadership, future $10 M vision, and living core values after crisis 52:00 – Outro & Private-Equity Masterclass CTA

What does it take to lead through chaos? In this powerful conversation, Ken Banta, CEO of The Vanguard Network and author of Seeing Around Corners: C-Suite Wisdom from America's Most Insightful Leaders, shares lessons from over a decade of executive turnarounds, global mergers, and elite leadership networks. From navigating cultural clashes in billion-dollar mergers to building trusted communities of top executives, Ken offers real-world leadership strategies to help you stay calm, adapt fast, and lead through disruption whether you're a startup founder or Fortune 500 CEO. Topics We Cover: -Why most change initiatives fail and how to fix it -Crisis leadership: staying calm when everything's falling apart -Realistic optimism vs blind hope -The power of peer-to-peer executive networks -Why strategy is overrated and agility is everything -How to truly earn trust as a leader -What AI and the next decade demand from human leadership What Listeners Will Learn: -How top CEOs and executives navigate uncertainty and rapid change -Practical techniques to build trust, manage crisis, and align teams -Why leadership is about human connection, not just strategy -What the future of leadership looks like in the age of AI -Actionable ways to build resilient, adaptable organizations

“Don't let your situation define who you are. You define who you are.”Today's guest, Kijuan Amey, is a dynamic speaker, author, and advocate for resilience. He shares how a motorcycle accident that nearly took his life became the catalyst for growth and why he's so passionate about helping others win in life's lessons.In a moment, his entire life changed (as it sometimes does), and he learned some invaluable lessons in guiding himself–and now countless others–through it. Listen in for a harrowing and inspirational story from a man who may have lost his sight, but didn't lose his vision. —Kijuan Amey, founder of Amey Motivation, is a dynamic speaker and advocate for resilience. Born and raised in Durham, NC, he graduated from Southern High School before serving a decade in the U.S. Air Force as an In-flight Refueling Specialist, attaining the rank of Staff Sergeant. After being medically retired, he pursued higher education and established Amey Motivation LLC to inspire others. Kijuan has served as the vice president of the Carolina regional group of the Blinded Veterans Association and is a dedicated mentor and ambassador for the Air Force Wounded Warriors program. With over 25 years of drumming experience, on-stage acting, and his book, Don't Focus on Why Me, his talents extend far beyond the stage. On May 5, 2017, a motorcycle accident took his eyesight, but not his vision. Embracing his journey, Kijuan empowers audiences with his story of perseverance. Whether speaking to thousands or engaging in intimate discussions, he is a catalyst for transformation, ready to inspire and uplift. For speaking engagements, contact Kijuan at (919) 641-8150 or kijuan@ameymotivation.com. You can also connect with him on all social platforms by searching his name, Kijuan Amey.

On her first day as CEO of PepsiCo, Indra Nooyi fired her general counsel. Then rehired him before dinner. It wasn't a stunt. It was a signal.  She ran a $200 billion empire the same way she ran her life: with surgical precision, uncompromising standards, and an allergy to corporate theater. But here's what separates this conversation from every other CEO interview: she tells you what her massive ambition cost her and her family. What it means to carry the hopes of millions who look like you. What happens when a strategy you bet your career on starts to crumble. She reveals her private system for tracking 400 rising stars inside of a corporate giant and the advice Steve Jobs gave her that changed everything.  If you've ever felt the pull between ambition and identity, this one's for you. Indra doesn't just talk about power. She shows what it costs.  Approximate timestamps: Subject to variation due to dynamically inserted ads: （03:53）Growing Up In India （11:07） Lessons From Working In Consulting （21:36） Being Direct As A Leader / Delivering A Message That Gets Heard （24:14） Developing Talent （26:42）How To Minimize Office Politics （32:56）Prioritizing Work / Finding Balance （37:30）Turnover After A CEO Change （42:10） CEO Vs Board Member （46:22）Implementable Change In A Company （48:17） Removing Friction Instead Of Using Force （48:34）How To Be A Good Board Member （49:47）Lessons From Amazon （51:36） Leading Through Crisis （55:18） Dealing With Activist Investors （59:13） Women As CEOS / Biases In The Workplace （01:00:42) Equality of Opportunity / How To Hire The Best （01:03:50）Bias In Performance Reviews （01:05:27）Almost Quitting PepsiCo （01:07:05）What I Learned From Steve Jobs （01:11:51）Lessons From Costco And Walmart （01:20:00）Secrets to PepsiCo Merchandising （01:21:01）Outsourcing Bottlers At PepsiCo Then Reversing The Decision （01:22:16）Making Decisions At A Multi-Billion Dollar Company （01:23:56）Lessons From Acquisitions （01:27:09) Traits Of A High Performing Employee （01:29:01） Remote Work Vs In Office Thanks to our sponsors for supporting this episode: NORDVPN: To get the best discount off your NordVPN plan go to ⁠⁠⁠nordvpn.com/KNOWLEDGEPROJECT⁠⁠. Our link will also give you 4 extra months on the 2-year plan. There's no risk with Nord's 30 day money-back guarantee! MINT MOBILE: Get this new customer offer and your 3-month Unlimited wireless plan for just 15 bucks a month at MINTMOBILE.COM/KNOWLEDGEPROJECT. MOMENTOUS: Head to ⁠www.livemomentous.com⁠ and use code KNOWLEDGEPROJECT for 35% off your first subscription. Newsletter - The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it's completely free. Learn more and sign up at ⁠⁠⁠⁠fs.blog/newsletter⁠⁠⁠⁠ Upgrade — If you want to hear my thoughts and reflections at the end of the episode, join our membership: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/membership⁠⁠⁠⁠⁠⁠ and get your own private feed. Watch on YouTube: ⁠⁠⁠⁠@tkppodcast

In this episode, Dr. Walker provides leaders with the tools needed to navigate difficult seasons. He highlights the importance of resilience, strategic thinking, and emotional intelligence when dealing with crises. Using biblical wisdom and leadership insights, he equips leaders to remain steady, inspire confidence, and make sound decisions even in the midst of uncertainty.

In this episode of Leading Through Crisis, speaker, coach/trainer, and former opera director, Elizabeth Bachman, shares about overcoming communication problems at work, particularly between men and women. We cover:- The two main thinking styles - What gets lost in translation- Showing the value of things NOT going wrong- How women get better at communicating who they are“Society teaches women how to listen to men; it doesn't teach men how to listen to women...” But we need both; companies and society are better for it.Listen in to find out the gendered expectations and "proud victimhood" we have around communication breakdowns at work, what to watch for, and how to speak up in a way that you can be heard.—Elizabeth Bachman is THE go-to person for advanced-level training in Speaking, Presentation Skills, and Leadership. With a lifetime spent perfecting the art of presenting, she helps high-level clients show up as a leader who should be followed, promoted or hired, thus getting the recognition they deserve. A sought-after speaker and strategist in Silicon Valley, nationally and internationally, Elizabeth works with leaders and influencers who need to become concise and compelling presenters. Having spent over 30 years directing such luminaries as Luciano Pavarotti & Placido Domingo in more than 50 operas around the world, Elizabeth brings a wealth of tools to help business professionals become respected presenters. Fluent in 5 languages, she brings her global experience to her clients.Learn more about Elizabeth and her work at elizabethbachman.com. Or connect with her on social…LinkedIn: www.linkedin.com/in/elizabethbachmanFacebook: www.facebook.com/StrategicSpeakingForResultsYouTube: www.youtube.com/channel/UCJhAhQGSpCOeBIkyO7MUCJg?view_as=subscriber

As prime minister of New Zealand from 2017 to 2023, Jacinda Ardern managed one challenge after another: from natural disasters to a terrorist attack to the Covid-19 pandemic. To navigate that complexity, she had to learn how to gather experts and gain consensus on decisions even when information was scant or changing, to transparently communicate her plan of action, and to convey both calm and compassion, all while avoiding burnout.  Ardern offers advice to business leaders grappling with geopolitical and economic uncertainty and disruption. She's the author of the book A Different Kind of Power.

Throwback Thursday! Leading Through Crisis featuring Charles WilliamsOriginally Released On: 1-28-2022This week, we're revisiting one of our timeless episodes from Leading Out The Woods! In this episode:✅ Charles discusses the way he led his staff through the COVID pandemic.✅ Charles shares his philosophy of S.M.A.R.T. that he implements during crises.Whether you're hearing it for the first time or revisiting a classic, this conversation is packed with insights that still resonate today.

What do you do when everything feels like it's falling apart—but everyone's looking to you for answers?If you've ever found yourself in the hot seat—navigating chaos, leading a team through tough transitions, or questioning your own leadership instincts—this episode is your playbook for clarity under pressure.In this raw and energizing convo, I sit down with Deb Coviello, aka the Drop-In CEO, who literally steps into companies in crisis and helps them not just survive, but recalibrate and lead stronger than ever. We dive into the messy middle of leadership—the breakdowns, the blindspots, and the surprising truths most execs overlook.This isn't just about fixing problems—it's really about rediscovering your compass as a leader, so you can build trust, empower your people, and steer your org in a whole new direction.Show Notes:In this episode, I interview Deb Coviello, founder of Illumination Partners, host of The Drop-In CEO podcast, and author of The CEO's Compass, about what it truly takes to lead when you're dropped into the deep end.We unpack:The hidden toll of executive leadership during crisis moments—and how to regain your footing fastHow Deb “drops in” to stabilize chaotic organizations and help leaders build trust quicklyWhy the real problem usually isn't what's on the surface (and what to look for instead)The emotional weight leaders carry—and the mindset shift required to lead with confidenceHow to re-anchor your leadership using “The CEO's Compass” when your team feels lostDeb brings years of experience helping senior leaders not only find clarity in chaos but lead stronger on the other side. For more, connect with Deb on LinkedIn or visit her at dropinceo.com.This conversation is packed with hard truths and empowering reframes for any founder, exec, or team leader facing tough calls. Because sometimes leadership means walking into the storm—and walking your people back out with you. Mischa's Stuff!Join my Podcast guest speaking Masterclass: https://www.influencetour.com/goThis Masterclass will teach you:How to speak with confidence and authenticity.How to find podcasts that attract your ideal audience.How to get booked without the hassle.Ideal for coaches, course creators, and heart-centered entrepreneurs who want to generate leads, customers, and sales in a genuine way.Join us and start your journey to becoming a podcast guest-speaking pro!Register Now

Today we welcome George Lyon onto the R2Kast!

Bernard Hampton's journey from modest beginnings to Managing Director and The Head of The Academy at Bank of America is a testament to hard work, learning, and leadership. Raised in a middle-class family with a strong work ethic, Bernard's early experiences shaped his leadership approach. From his start as a sales associate at RadioShack to leading over a thousand employees globally at Bank of America, he has always believed in the power of people and emotional intelligence. In this episode, Bernard shares strategies for transitioning into leadership, navigating crises, and the power of continuous learning in career growth. Bernard Hampton is a Managing Director and The Head of The Academy at Bank of America, where he leads global employee training and development initiatives for over 200,000 employees. In this episode, Ilana and Bernard will discuss: (00:00) Introduction  (01:39) Early Experiences That Shaped His Leadership (07:17) Joining Bank of America (09:02) Leading Through Crisis and Uncertainty (12:42) Four Keys to Stronger Team Dynamics (19:31) The Power of Origin Stories in Leadership (24:15) Leading Talent Development at Bank of America (30:07) The Value of Career Mentors and Sponsors (33:40) Building a Culture of Learning and Growth (38:10) Empowering Your Community as a Leader (39:45) Four Steps to Unlock Your Leadership Potential (45:30) Balancing Leadership with Personal Life Bernard Hampton is a Managing Director and The Head of The Academy at Bank of America, where he leads global employee training and development initiatives for over 200,000 employees. He is also a member of Leadership Florida's Executive Class 12 and serves on the Board of Directors for the Urban League of Palm Beach County, contributing to efforts that promote economic growth and community development. Connect with Bernard: Bernard's LinkedIn: linkedin.com/in/bernardfhampton  Resources Mentioned: Bank of America: bankofamerica.com  The Academy: https://careers.bankofamerica.com/en-us/career-development/the-academy  Do Hard Things: Why We Get Resilience Wrong and the Surprising Science of Real Toughness by Steve Magness: https://www.amazon.com/Hard-Things-Resilience-Surprising-Toughness/dp/006309861X  Leap Academy: Ready to make the LEAP in your career? There is a NEW way for professionals to Advance Their Careers & Make 5-6 figures of EXTRA INCOME in Record Time. Check out our free training today at leapacademy.com/training