Podcast appearances and mentions of Mark A Pfister

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Today's guest is Eleni Willis. The Senior Vice President and Director of Enterprise Risk Management, Eleni Willis leads the design and implementation of Sterling Bank and Trust's Enterprise Risk Management program. An early adopter of technology to support her GRC strategy, Eleni and her team apply common ERM methods and approaches to manage risk across all first and second lines of business. In this interview, Eleni and Justin discuss the roles of ERM in preventing a crisis such as the bank run on SVB, how her background as a bank examiner informs how she presents to the board on risk, and what will change for the future of ERM in banks in the light of SVB's closure.   Key Takeaways: [:01] About RIMScast. [:28] Today's guest is Eleni Willis, the Enterprise Risk Manager at Sterling Bank. [:35] All about upcoming RIMS webinars, workshops, events, and more! [1:17] About RIMS-CRMP. [1:30] About RIMS-CRMP-FED. [2:05] Announcement of the Spencer Educational Foundation and Spencer's Course Development grant awarded to Temple University in March 2023. [2:42] About RISKWORLD 2023 with closing keynote speaker Danica Patrick! [3:19] About today's episode with Eleni Willis, the ERM Director at Sterling Bank and Trust. [3:53] Justin welcomes Eleni Willis to RIMScast! [4:09] Eleni is the Director of Enterprise Risk Management with Sterling Bank and Trust, a small, community-sized bank based in Michigan, primarily doing banking in California. [4:26] Eleni has been in risk management for 20 years, starting as a bank examiner for the state of Washington during the Great Recession. [4:52] After regulation, Eleni moved to the banking world. Since then, her career has been a mix between accounting, tax, and risk management. [5:05] For the last six years, Eleni has been tasked with building ERM programs at different financial institutions and offering risk management consulting and advice within the organizations to move the risk posture forward within the institutions. [5:38] Justin became aware of Eleni when she was a webinar panelist from Sterling. Justin was a customer of Sterling and thought it would be good to have Eleni on the show. [6:40] Eleni's ERM philosophy is there is no replacement for traditional risk management practices: conservative credit administration, liquidity stress-testing, and diversification across the balance sheet. [7:27] About Eleni's team at Sterling. As a small team, they wear a lot of hats, including overseeing the GRC platform with Resolver, a big program they are wrapping up shortly. [8:15] It's been a long process because of the volume of risk disciplines they are putting into the system, across the second and third lines of defense. Internal audit also utilizes the system. Eleni tells how Sterling's first line is starting to use the GRC platform. [8:54] The GRC platform has replaced three other systems so far, saving a lot of money. [9:08] It's been a lot of work but the tone of the top has been to implement a robust risk management program, which has been a strategic initiative for the last couple of years. [10:01] Justin and Eleni discuss the SVB collapse in terms of risk reduction. First Citizen has brought most of the assets of SVB. Bank leaders want to make sure they are prepared and that they have business continuity planning. [11:02] Social media fueled the bank run at SVB. Sterling is asking how susceptible are they to a run. How can the bank mitigate widespread misinformation? Do the Instant Response Plans incorporate this kind of scenario? [12:04] Eleni foresees regulatory investigation into banks to avoid repeating such a run. Eleni explains why so many accounts exceeded the $250K ceiling that the FDIC guarantees. SVB's asset/liability mix should have been a warning. [13:26] Sterling has been asking themselves what their liquidity function looks like. Do they have a solid 30-day stress liquidity metric in place? [14:05] Eleni shares a football analogy about SVB not having a Risk Manager. A bank without a risk manager is like a football team without a left tackle. The left tackle protects the quarterback's blind side. [15:10] About the importance of a risk professional. Success is averting danger. It's not glamorous. It's when the job is not done well that everyone starts paying attention. [16:21] About the challenges of dealing with misinformation and risks to reputation. It's very hard to get everyone to pay attention. [17:35] RIMS plug time! Sponsor a weekly or dedicated episode of RIMScast! Contact us at pd@rims.org. Register for RISKWORLD 2023, and workshops before RISKWORLD. [18:40] Justin revisits his interview with Johnny C. Taylor Jr., President and CEO of SHRM, about what Johnny has in store during his opening keynote at RISKWORLD. It relates to COVID-19! [20:28] About awards and additional RISKWORLD keynotes, including Danica Patrick! [21:09] How Eleni handles the increased attention on banking and risk management. Sterling worked to curb fear. A loss of faith causes a bank run. Banks are a business of buying and selling money. The banks need to educate the customer on how that business model works. That education falls, in part, to the risk manager. [24:14] It's about communication. Eleni believes regulators will expect banks to communicate more on their liquidity posture. Eleni recently reported to her board on the bank's liquidity risk. They wanted to know the action plan and were asking a lot more questions. [26:17] Eleni communicates to the board with a mix of narrative and numbers. It's an art to know what numbers you do have to pull up and when you should put them up. She also has to interpret the numbers to the board in layman's terms. If the board doesn't understand the risks, it will be hard for them to fulfill their fiduciary responsibilities. [28:06] How long Eleni works on a board presentation. She has it down now to two weeks to gather the data and a few more days to edit it for presentation. She relies on her background as a bank examiner. [29:32] If what's left of SVB placed an ad for a Risk Manager, would Eleni apply? She talks about how Wells Fargo built up their risk management. [30:35] Eleni is interested to see whether other banks will start to build out their ERM departments. Eleni's contractor remodeling her home knows what Eleni does. Risk Manager is becoming a household term. [31:29] Early in Eleni's career as a risk manager, people had questions about it. “What you talking about, Willis?” [32:10] Justin thanks Eleni for being on the show. [32:17] Special thanks to Eleni Willis of Sterling Bank. Her written ERM Q&A interview was produced by the Strategic and Enterprise Risk Management Center and is exclusively available now for RIMS members through the RIMS app. RIMS members, go to the app store and download the RIMS app! It will appear on RIMS.org in April 2023. [32:47] Watch the 2022 Webinar “From Chaos to Clarity,” sponsored by Resolver, linked in these show notes. Sponsor a RIMScast episode to reach a global audience! Justin shares other RIMS offers, including a transitional membership!   Mentioned in this Episode: RISKWORLD 2023 — April 30‒May 3 in Atlanta, Georgia! Public registration is open! Riskworld: In-Person Workshops April 29‒30 | Save 30% on pre-conference workshops when you register to attend RISKWORLD! RIMS-CRMP Exam Prep Course — In-Person at Riskworld, April 29-30! Register by April 21. RIMS-CRMP-FED Virtual Prep Course — May 8-10, 2023 | Register by May 1. All About The Numbers: ERM Q&A with Eleni Willis (RIMS App Exclusive) “From Chaos to Clarity GRC Trends for 2023 — Sponsored by Resolver — On-Demand webinar” (featuring Eleni Willis) RIMS Diversity Equity & Inclusion page Spencer Educational Foundation Contribute to Risk Management Magazine Upcoming Webinars: “Forced Labor and Supply Chains” | Sponsored by Sayari | April 13, 2023 “ESG and Climate Resilience” | Sponsored by Gallagher CORE360 | April 20, 2023 “The Green Transition” | Sponsored by Beazley | May 9, 2023 See the full calendar of RIMS Virtual Workshops Related RIMScast Episodes: “Riskworld Keynote Johnny C. Taylor, Jr., SHRM President and CEO” (2023) “Innovation and Improvisation with RISKWORLD Keynote Josh Linkner” (2023) “Celebrating #SpencerDay and Funding the Future of Risk Management” “Emerging Risks and Board Reporting with Suzanne Christensen”“ERM at the Veterans Benefits Administration” “Strategizing with Mark A. Pfister, RIMS ERM Conference Keynote” (2022) “Navigating the Hazards of ESG-Linked ERM Risk with Nir Kossovsky and Carnell Jones” (2022) “The Power of Storytelling in ERM with Dr. Karen Hardy” (2022) “ERM, ESG, and More Acronyms with Jana Utter” “ERM and Employment Trends with Terry Lampropoulos” “Rethinking the Impact of Disruption on ERM Tools and Processes with Ward Ching and Dr. Paul Walker” “Path to the Boardroom: Resolver CEO Will Anderson's Journey” “ESG and the Board with Luke Jacobs of Encamp” Sponsored RIMScast Episodes: “Analytics in Action” | Sponsored by Alliant (NEW!) “Captive Market Outlook and Industry Insights” | Sponsored by AXA XL “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring SKRIMS President Katherine Dawal! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Eleni Willis SVP, Director of ERM Operations Sterling Bank and Trust   Tweetables (For Social Media Use):   “My ERM philosophy is, at the end of the day, there is no replacement for traditional risk management practices: … conservative credit administration, … liquidity stress-testing, and … perhaps even above all, is diversification across the balance sheet.” — Eleni Willis   “What happened with the bank was that it was a true classic bank run, and it was fueled by social media..” — Eleni Willis   “A bank without a risk manager is like a football team without a left tackle..” — Eleni Willis   “This is an essential function for any financial institution. … An effective risk manager is essentially a human safeguard against calamity. They need to provide blunt feedback and what's most important is that they have to be able to get their bosses to listen.” — Eleni Willis   “I had someone tell me ‘I'd rather gnaw off my right arm than do what you do for a living.'” — Eleni Willis

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Joining RIMScast today is jazz guitarist, CEO, author, tech entrepreneur, and RISKWORLD leadership keynote, Josh Linkner! As a self-proclaimed creative troublemaker, Josh uses live music as a metaphor for innovative collaboration and will be delivering the Awards and Leadership keynote at RISKWORLD on May 1st, 2023! His performance is unlike any other as he invites audience members to join the band to compose live music in front of their peers (which always ends in a cheering crowd!)   In this episode, Josh shares about the parallels between music and risk management, why he has become a standout keynote speaker in recent years, all about his career, his experiences with risk management and risk professionals, and what we can all expect at his upcoming keynote!   Key Takeaways: [:01] About the RIMS Membership. [:14] Registration for RISKWORLD 2023 is now open! [:34] About RIMScast. [:45] About today's episode. [:56] All about upcoming RIMS webinars, workshops, events, and more! [2:14] More about today's episode with special guest, Josh Linkner. [3:00] Justin welcomes Josh Linkner to the podcast! [3:15] About Josh's upcoming keynote at RISKWORLD. [3:48] Companies and organizational leaders that have inspired Josh in recent years. [5:00] Josh's experience as a CEO and the companies that he has led. [6:33] Josh's experience with risk departments and professionals. [7:55] As Josh was coming up in the '90s, was ESG even on the radar? [9:38] How Josh is navigating ESG demands and challenges from society and his investors. [10:52] RIMS plug time! About RISKWORLD 2023, in-person workshops, and virtual workshops. [12:00] Chris Hansen joins the podcast to give an overview of his upcoming two-day virtual workshop, “Managing Worker Compensation, Employer's Liability and Employment Practices in the U.S.” [15:37] What to expect at Josh's upcoming RISKWORLD 2023 keynote. [19:14] Are live audiences more receptive in 2023 than in 2019, pre-pandemic? [20:26] Josh's favorite jazz musicians. [22:35] Justin thanks Josh for joining the podcast and shares some links to take a look at in today's show notes.   Mentioned in this Episode: RISKWORLD 2023 — April 30‒May 3 in Atlanta, Georgia! Public registration is now open! Advance rates are available through Feb. 17th! Contribute to Risk Management Magazine Upcoming Webinars: “Demystifying Business Continuity for Risk Managers” | Sponsored by Riskonnect | Feb. 16, 2023 “The Perfect Storm: Property Risk Strategies & The Right Solutions for You” | Sponsored by Gallagher CORE360 Insights | Feb. 23, 2023 “Deadly Weapons and Sexual Abuse Risk” | Sponsored by Beazley | Feb. 28, 2023 “Property Valuations Amid Record Inflation” | Sponsored by TÜV SÜD | March 2, 2023 The Evolution of ESG | Sponsored by Zurich | March 9, 2023 Virtual Workshops: “Fundamentals of Risk Management” | February 14‒15, 2023 | 9:00 am‒3:00 pm ET Registration Closes Feb. 13 “Managing Worker Compensation, Employer's Liability and Employment Practices in the U.S.” | Feb. 21‒22 | 10 am‒5:30 pm ET | Registration closes Feb. 20 See the full calendar of RIMS Virtual Workshops Related RIMScast Episodes: “Strategizing with Mark A. Pfister, RIMS ERM Conference Keynote” (2022) “Live from RISKWORLD 2022” “RISKWORLD 2022 Keynote Michael C. Bush On Risk and ‘Greatness'” “RISKWORLD 2022 Keynote Rachel Sheerin On How Risk Leaders Can Combat and Harness Burnout” “What the Future Holds with RISKWORLD 2022 Closing Keynote Peter Leyden” Sponsored RIMScast Episodes: “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. (NEW!) “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon “RIMScast: Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST “RIMScast: Aon's 2021 Retail Industry Overview” | Sponsored by Aon “RIMScast: A Legacy of Resilience” | Sponsored by J.B. Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RIMS — Virtual Workshops RIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Dr. Karen Hardy of Flip This Risk! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Josh Linkner's Website   Tweetables (For Social Media Use):   “There are costs, to be clear. But I am hopeful that in the long run … that the benefits of being focused on ESG outweigh the costs.” — Josh Linkner   “At the keynote specifically, I'm going to use live music — specifically live jazz — as a metaphor for leadership, for innovation, and of course, for many of the challenges and the opportunities that we have as risk management professionals.” — Josh Linkner   “I think there is a real desire to be in-person. Obviously, there are many things that we can do remotely — as we should. But there are also some things that we can't. And there's something really special about being present and having human connection.” — Josh Linkner   “Now, in the world of remote or hybrid work, we're often … accomplishing a lot … but what it lacks is that deeply present human connection.” — Josh Linkner  

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Today's episode features live, in-person interviews from the 2022 RIMS ERM Conference that was held November 10th and 11th in Indianapolis, IN! Joining Justin are special guests, Merline Barrington, the ERM Manager for The Port Authority of NY & NJ; Jennifer Brown, the Executive Director for Integrated Risk and Strategy at Indiana Farm Bureau Insurance; and Mark Pfister, the CEO and Chief Board Consultant of M.A. Pfister Strategy Group and this year's RIMS ERM Conference keynote speaker.   All three guests share about their careers, their experience at the conference, and their insights on ERM. Tune in and join the 275 professionals from around the world that were in attendance for the 2022 RIMS ERM Conference!   Key Takeaways: [:01] About the RIMS Membership. [:14] Registration for RISKWORLD 2023 is now open! [:30] About RIMScast. [:42] About today's episode! [:50] All about upcoming RIMS webinars, workshops, events, and more! [2:00] More about today's special episode. [2:25] Justin introduces his first guest of the podcast; Merline Barrington. [3:03] What Merline loves about ERM and the RIMS ERM Conference. [3:36] About Merline's work at The Port Authority of NY and NJ. [4:45] How many years has Merline been in risk management? [5:07] As a RIMS-CRMP holder, Merline shares about her experience studying for the exam. [6:16] Justin thanks Merline for joining the podcast! [6:29] Justin introduces his next guest; Jennifer Brown. [6:59] About Jennifer's career in risk management and her current role as an Executive Director for Integrated Risk and Strategy. [7:16] Jennifer speaks on the value of RIMS conferences. [7:47] The sessions that Jennifer is most excited about at the RIMS ERM Conference 2022. [8:22] Justin thanks Jennifer for joining RIMScast. [8:30] Justin welcomes Mark Pfister to the podcast. [9:17] Mark's keynote speech focused on amorphic strategy. Mark explains what it is and why he believes we're in the amorphic era. [10:00] Mark explains the equation: Values = Culture = Organizational Risk. [10:45] Mark's experience interacting with attendees at the conference. [11:40] Justin gives a special thanks to his guests for joining the podcast and shares some links to check in today's show notes!   Mentioned in this Episode: RISKWORLD 2023 — April 30‒May 3 in Atlanta, Georgia! Member registration is now open! RIMS Risk Maturity Model RIMS Professional Report: “Navigating the Complexities of Emerging Risks” RIMS Events, Education, and Services: RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Contribute to RIMS Risk Management magazine Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Upcoming Webinars: “Protect Against Machinery Breakdown and Supply Chain Delays” | Sponsored by TÜV SÜD GRC | Dec. 8, 2022 “Royal Caribbean Group Creatively Uses RMIS to Boost Wellness” | Sponsored by Riskonnect | Dec. 13, 2022 Virtual Workshops: “Leveraging Data and Analytics for Continuous Risk Management” | Dec. 1 | 10:00 am‒2:00 pm ET | Registration Closes November 30 — Save 30% on this workshop! Use discount code: DATA2022 “Applying and Integrating ERM” — Dec 6‒7 | 9:00 am‒3:00 pm EST | Registration Closes Dec. 5th — Register Now! “Contractual Risk Transfer” — Dec 7‒8 | 9:30 am‒3:30 pm EST | Registration Closes Dec. 6th — Register Now! See the full calendar of RIMS Virtual Workshops Related RIMScast Episodes: “Strategizing with Mark A. Pfister, RIMS ERM Conference Keynote” (2022) “Navigating the Hazards of ESG-Linked ERM Risk with Nir Kossovsky and Carnell Jones” (2022) “The Power of Storytelling in ERM with Dr. Karen Hardy” (2022) “Emerging Risks and Board Reporting with Suzanna Christensen” (2022) “ERM, ESG, and More Acronyms with Jana Utter” (2022) “ERM at the Veterans Benefits Administration with Charles Tapp” (2022) “ERM and Employment Trends with Terry Lampropoulos” (2022) “Rethinking the Impact of Disruption on ERM Tools and Processes with Ward Ching and Dr. Paul Walker” “Responsible Raw Materials, Mining, and ESG with Sarah Gordon of Satarla” “Path to the Boardroom: Resolver CEO Will Anderson's Journey” “ESG and the Board with Luke Jacobs of Encamp” Sponsored RIMScast Episodes: “Zurich's Construction Sustainability Outlook for 2023” (New) “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon “RIMScast: Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST “RIMScast: Aon's 2021 Retail Industry Overview” | Sponsored by Aon “RIMScast: A Legacy of Resilience” | Sponsored by J.B. Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RIMS — Virtual WorkshopsIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring RIMS-CRMP Chairman Ward Ching! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guests: Merline Barrington's Profile Jennifer Brown's LinkedIn Mark Pfister's LinkedIn   Tweetables (For Social Media Use):   “What I love about ERM is [the] people. [For example], getting to understand what's really driving their concerns … and … the opportunities that are hidden behind … our expertise that we can uncover by genuine and authentic conversation.” — Merline Barrington   “I continue to find value in the opportunities to connect with other risk practitioners and occasionally get together in person and really talk about some of the challenges that we all face.” — Jennifer Brown   “Strategies typically are working through and understanding and planning for both positive and negative risk — and we have to look at both of those aspects.” — Mark Pfister  

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Friend of the show, Dr. Adrian Hyzler, is joining RIMScast once again to share his Q4 update on all the things you need to stay up to date on regarding travel risk management, COVID-19 variants, and flu shots this 2022 holiday season.   Dr. Hyzler gives his insights on the precautions that employers and employees should be taking when considering both their end-of-year travel and 2023 travel, how COVID-19 variants are impacting business travel, whether or not you should get your second booster shot, and much more!   Key Takeaways: [:01] About the RIMS Membership. [:14] Registration for RISKWORLD 2023 is now open! [:30] About RIMScast. [:42] About today's episode with Dr. Adrian Hyzler. [:55] All about upcoming RIMS webinars, workshops, events, and more! [1:35] More about today's episode. [2:12] Justin welcomes Dr. Adrian Hyzler back to RIMScast! [2:28] An update on COVID-19 variants. [5:55] Should we be getting a second booster shot? [7:14] Why it is so critical to get your flu shot. [9:30] How to distinguish COVID-19 from the flu. [11:20] Health issues that emerge in the aftermath of a hurricane. [11:42] RIMS plug time! All about upcoming awards and nominations, virtual workshops, and more! [14:48] All about the new RIMScast segment: 1 Hot Minute! [15:00] 1 Hot Minute with Dan Healy of Anderson Kill! [16:50] How has the pandemic changed the way corporations think about their business travel policies? [20:07] Dr. Hyzler's take on wearing masks. [21:50] How have business travelers' expectations of their employers' duties of care changed over the past couple of years? [23:21] The connection between travel and enterprise resilience. [27:36] Dr. Hyzler's insights on how policies align with the emerging duty of care standards. [30:44] Justin thanks Dr. Adrian Hyzler for joining the podcast and shares some links to check in today's show notes!   Mentioned in this Episode: RIMS Risk Maturity Model RIMS Professional Report: “Navigating the Complexities of Emerging Risks” RIMS Events, Education, and Services: RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Contribute to RIMS Risk Management magazine Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Upcoming Webinars: "The Great Retaliation: Why Risk Managers Should Heed New Trends in Workforce Sentiment" | Sponsored by Constitution State Services | Nov. 15, 2022 “Protect Against Machinery Breakdown and Supply Chain Delays” | Sponsored by TÜV SÜD GRC | Dec. 8, 2022 Virtual Workshops: “Managing Worker Compensation, Employer's Liability and Employment Practices in the US” — Nov. 15‒16 | 12:00 pm‒7:30 pm EST | Registration closes Nov. 14 — Enroll Today!  “Leveraging Data and Analytics for Continuous Risk Management” | Dec. 1 | 10:00 am‒2:00 pm ET | Registration Closes November 30 — Save 30% on this workshop! Use discount code: DATA2022 “Applying and Integrating ERM” — Dec 6‒7 | 9:00 am‒3:00 pm EST | Registration Closes Dec. 5th — Register Now! “Contractual Risk Transfer” — Dec 7‒8 | 9:30 am‒3:30 pm EST | Registration Closes Dec. 6th — Register Now! See the full calendar of RIMS Virtual Workshops Related RIMScast Episodes: “Strategizing with Mark A. Pfister, RIMS ERM Conference Keynote” (2022) “Navigating the Hazards of ESG-Linked ERM Risk with Nir Kossovsky and Carnell Jones” (2022) “The Power of Storytelling in ERM with Dr. Karen Hardy” (2022) “ERM, ESG, and More Acronyms with Jana Utter” “ERM at the Veterans Benefits Administration with Charles Tapp” “ERM and Employment Trends with Terry Lampropoulos” “Rethinking the Impact of Disruption on ERM Tools and Processes with Ward Ching and Dr. Paul Walker” “Responsible Raw Materials, Mining, and ESG with Sarah Gordon of Satarla” “Path to the Boardroom: Resolver CEO Will Anderson's Journey” “ESG and the Board with Luke Jacobs of Encamp” Sponsored RIMScast Episodes: “Zurich's Construction Sustainability Outlook for 2023” (New) “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon “RIMScast: Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST “RIMScast: Aon's 2021 Retail Industry Overview” | Sponsored by Aon “RIMScast: A Legacy of Resilience” | Sponsored by J.B. Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RRIMS — Virtual WorkshopsIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring RIMS-CRMP Chairman Ward Ching! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Dr. Adrian Hyzler's LinkedIn   Tweetables (For Social Media Use):   “I feel that now we've had almost a year of relative stability in regard to not having any other variants that could really put us on the back foot if they were completely resistant to the protection we already have from infection.” — Dr. Adrian Hyzler   “I think that if you are at risk for severe disease, I think [the second booster shot is] certainly something you should be taking.” — Dr. Adrian Hyzler   “[Employees] realize that the reason they're being asked [to be screened for COVID-19] is that there's a duty of care from their employer and that this is not to stop them from traveling but to put measures in place to make their travel safer.” — Dr. Adrian Hyzler

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   The RIMS ERM Conference 2022 is quickly approaching with just a few more days to go! Justin Smulison is joined once again by another fantastic speaker at the upcoming conference; SVP and Head of Enterprise Risk Management at Franklin Templeton, Suzanne Christensen! Previously, Suzanne was the CFO for Invesco Ltd. Suzanne has also co-authored the RIMS Professional Report, “Navigating the Complexities of Emerging Risks,” and will be co-presenting the session titled, “Delivering Risk Information (And Metrics) That Matter,” at the RIMS ERM Conference.   With Suzanne's finger on the pulse of all things ERM, she shares why firms should only have one ERM framework, her favorite ERM framework, her thoughts on ERM and ESG becoming more mainstream, and more! She also gives a preview of her RIMS Professional Report as well as her upcoming RIMS ERM Conference session that you won't want to miss.   Remember, you still have time to register for the upcoming event held November 11‒12th in Indianapolis, IN! Grab your ticket now!   Key Takeaways: [:01] About the RIMS Membership. [:15] Reminder to register early for the RIMS ERM Conference 2022! [:30] About RIMScast. [:42] About today's episode with Suzanne Christensen. [1:01] All about the upcoming RIMS ERM Conference 2022 and how to take advantage of an exclusive registration discount. [1:47] Upcoming RIMS webinars, workshops, events, and more! [2:20] More about today's episode's guest Suzanne Christensen. [3:07] Justin welcomes Suzanne to RIMScast! [3:21] Suzanne shares about her risk career and her current role as the SVP, Head of Enterprise Risk Management at Franklin Templeton. [5:32] How risk management in finance is different than other sectors. [6:55] Suzanne's stance on why firms should only have one ERM framework. [7:22] The ERM framework Suzanne has commonly used at the companies she has/is working for. [7:51] What Suzanne loves about her job as SVP, Head of Enterprise Risk Management. [9:37] How Suzanne feels about ERM and ESG becoming more mainstream. [11:18] RIMS plug time! All about upcoming awards and nominations, virtual workshops, and more! [12:54] What inspired Suzanne to co-write the RIMS Professional Report, “Navigating the Complexities of Emerging Risks”? [17:00] How this professional report shines a light on the known unknowns and the unknown unknowns. [19:00] Why is identifying emerging risks valuable? [19:41] Justin and Suzanne highlight some key emerging risks from her professional report, “Navigating the Complexities of Emerging Risks.” [22:33] Suzanne gives a preview of her Nov. 11th session at the upcoming 2022 RIMS ERM Conference titled, “Delivering Risk Information (And Metrics) That Matter — Board Level Reporting.” [25:30] What Suzanne is excited about at the RIMS ERM Conference 2022. [26:08] Justin thanks Suzanne for joining the RIMScast and shares some of the links to check in today's show notes!   Mentioned in this Episode: RIMS ERM Conference 2022 — November 10‒11, 2022 | Indianapolis, IN — Agenda Now Live! (Special registration discount for RIMScast listeners! Enter Code: RIMSCAST2022 on the “Payment” page — Note: Only for new registrations.) The RIMS Strategic & Enterprise Risk Center RIMS Risk Maturity Model RIMS Professional Report: “Navigating the Complexities of Emerging Risks” RIMS Events, Education, and Services: RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Contribute to RIMS Risk Management magazine Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Upcoming Webinars: "The Great Retaliation: Why Risk Managers Should Heed New Trends in Workforce Sentiment" | Sponsored by Constitution State Services | Nov. 15, 2022 “Protect Against Machinery Breakdown and Supply Chain Delays” | Sponsored by TÜV SÜD GRC | Dec. 8, 2022 Virtual Workshops: “Managing Worker Compensation, Employer's Liability and Employment Practices in the US” — Nov. 15‒16 | 12:00 pm‒7:30 pm EST | Registration closes Nov. 14 — Enroll Today!  “Leveraging Data and Analytics for Continuous Risk Management” | Dec 1 | 10:00 am‒2:00 pm ET | Registration Closes November 30 — Save 30% on this workshop! Use discount code: DATA2022 “Applying and Integrating ERM” — Dec 6‒7 | 9:00 am‒3:00 pm EST | Registration Closes Dec 5th — Register Now! “Contractual Risk Transfer” — Dec 7‒8 | 9:30 am‒3:30 pm EST | Registration Closes Dec 6th — Register Now! See the full calendar of RIMS Virtual Workshops Related RIMScast Episodes: “Strategizing with Mark A. Pfister, RIMS ERM Conference Keynote” (2022) “Navigating the Hazards of ESG-Linked ERM Risk with Nir Kossovsky and Carnell Jones” (2022) “The Power of Storytelling in ERM with Dr. Karen Hardy” (2022) “ERM, ESG, and More Acronyms with Jana Utter” “ERM at the Veterans Benefits Administration with Charles Tapp” “ERM and Employment Trends with Terry Lampropoulos” “Rethinking the Impact of Disruption on ERM Tools and Processes with Ward Ching and Dr. Paul Walker” “Responsible Raw Materials, Mining, and ESG with Sarah Gordon of Satarla” “Path to the Boardroom: Resolver CEO Will Anderson's Journey” “ESG and the Board with Luke Jacobs of Encamp” Sponsored RIMScast Episodes: “Zurich's 2023 Construction Sustainability Outlook” (New) “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon “RIMScast: Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST “RIMScast: Aon's 2021 Retail Industry Overview” | Sponsored by Aon “RIMScast: A Legacy of Resilience” | Sponsored by J.B. Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring RIMS-CRMP Chairman Ward Ching! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Suzanne Christensen's LinkedIn Franklin Templeton   Tweetables (For Social Media Use):   “It's important to volunteer because you'll get new experiences.” — Suzanne Christensen   “I think if you're curious and you like to learn, [ERM is] a great place to be.” — Suzanne Christensen   “Firms should have a single [ERM] framework. And the reason that's important is really [because] you need a single language; you need a single way to get everybody — particularly at the enterprise level – [on the same page].” — Suzanne Christensen   “‘Risk' is not in the current or the past tense; it's in the future. A risk is [in the] future.” — Suzanne Christensen  

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Justin Smulison is once again joined by a speaker at the upcoming RIMS ERM Conference 2022! Charles Tapp II is the Chief Financial Officer and Chief Risk Officer of the Veterans Benefits Administration (VBA); overseeing the delivery of over $150 billion in benefits to Veterans and their families.   In this episode, Charles shares how organizations and the risk community can observe Veterans Day in new and meaningful ways, how he has led the implementation of ERM at the VBA, and gives a preview of his upcoming session at the RIMS ERM Conference titled, “Stakeholder Buy-in: Connecting ERM to Budgeting and Investment!”   Key Takeaways: [:01] About the RIMS Membership. [:14] About today's episode and how to save $400 on the Pre-Conference Workshop for RIMS-CRMP Prep! [:42] About RIMScast. [:55] About today's episode with Charles Tapp II. [1:24] All about the upcoming RIMS ERM Conference 2022 and how to take advantage of an exclusive registration discount. [2:00] Upcoming RIMS webinars, workshops, events, and more! [2:57] More about today's episode's guests Nir Kossovsky and Carnell Jones. [3:38] Justin welcomes Charles to RIMScast! [3:52] Charles served as an officer in the U.S. Air Force for 10 years — specifically, a Career Financial Management Officer. Did this lead to his dual career in risk management? [6:25] How Charles became the Chief Risk Officer at the Veterans Benefits Administration (VBA). [8:24] Charles oversees the delivery of over $150 billion in benefits to Veterans and their families. He highlights some of the biggest risks and responsibilities in his role as CFO of the VBA. [10:40] How many employees are a part of their risk staff? [11:36] Why having staff liaisons (who are risk liaisons to the rest of the organization) is a key part of the Office of Financial Management. [12:38] RIMS plug time! All about upcoming awards and nominations, virtual workshops, and more! [14:18] Earlier this year, the VBA began its modernization efforts for benefits delivery through automated processes. Charles shares his insights on these efforts, having been on the ground floor of this effort. [15:52] How Charles' VBA group is being helped specifically with this new automation. [16:16] Charles shares the most significant impact that ERM has had on the overall success of VBA. [17:47] How Charles' military training provides a unique perspective on his risk management career. [20:04] Ways that Charles believes that organizations (and the risk community) can better observe Veterans Day on Nov. 11th, 2022. [21:50] Justin thanks Charles Tapp II for joining the podcast and shares some of the links to check in today's show notes!   Mentioned in this Episode: RIMS ERM Conference 2022 — November 10‒11, 2022 | Indianapolis, IN — Agenda Now Live! (Special registration discount for RIMScast listeners! Enter Code: RIMSCAST2022 on the “Payment” page — Note: Only for new registrations) Save $400 on the Pre-Conference Workshop: RIMS-CRMP Prep Attend the in-person RIMS-CRMP Exam Prep Workshop, November 8‒9. Register for the ERM Conference and select the workshop on the “Additional Purchase Options” page. Your $400 savings will already be applied. Learn more! The RIMS Strategic & Enterprise Risk Center RIMS Risk Maturity Model RIMS Events, Education, and Services: RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Contribute to RIMS Risk Management magazine Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Upcoming Webinars: "The Great Retaliation: Why Risk Managers Should Heed New Trends in Workforce Sentiment" | Sponsored by Constitution State Services | Nov. 15, 2022 Virtual Workshops: Captives as an Alternate Risk Financing Technique – Register by Nov 1! Course begins Nov 2‒3 Managing Worker Compensation, Employer's Liability and Employment Practices in the US — Nov. 15‒16 | 12:00 pm‒7:30 pm EST | Registration closes Nov. 14 — Enroll Today!  Leveraging Data and Analytics for Continuous Risk Management | Dec 1 | 10:00 am‒2:00 pm ET | Registration Closes November 30 — Save 30% on this workshop! Use discount code: DATA2022 Applying and Integrating ERM — Dec 6‒7 | 9:00 am‒3:00 pm EST Registration Closes Dec 5th — Register Now! See the full calendar of RIMS Virtual Workshops Related RIMScast Episodes: “Strategizing with Mark A. Pfister, RIMS ERM Conference Keynote” (2022) “Navigating the Hazards of ESG-Linked ERM Risk with Nir Kossovsky and Carnell Jones” (2022) “The Power of Storytelling in ERM with Dr. Karen Hardy” (2022) “ERM, ESG, and More Acronyms with Jana Utter” “ERM and Employment Trends with Terry Lampropoulos” “Rethinking the Impact of Disruption on ERM Tools and Processes with Ward Ching and Dr. Paul Walker” “Responsible Raw Materials, Mining, and ESG with Sarah Gordon of Satarla” “Path to the Boardroom: Resolver CEO Will Anderson's Journey” “ESG and the Board with Luke Jacobs of Encamp” Sponsored RIMScast Episodes: “Aon's 2022 Atlantic Hurricane Season Overview” (NEW) “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon “RIMScast: Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST “RIMScast: Aon's 2021 Retail Industry Overview” | Sponsored by Aon “RIMScast: A Legacy of Resilience” | Sponsored by J.B. Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring RIMS-CRMP Chairman Ward Ching! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Charles Tapp II's LinkedIn   Tweetables (For Social Media Use):   “One of the largest responsibilities that we have at VBA is delivering benefits … to veterans in a manner that honors their service. … But just as important … is protecting them and making sure that we prevent fraudsters from redirecting veteran benefits.” — Charles Tapp II   “One of the things that we pride ourselves on in the Office of Financial Management is working with people and doing things with them instead of to them.” — Charles Tapp II   “Moving forward with automation was certainly the next right evolution for how we reduce claims here in VBA.” — Charles Tapp II   “ERM … is a lifestyle. … We are very focused on risk every day. … We are watching the claims production process and making sure that we are progressing as expected. … Introducing ERM into the mix is allowing us to be more deliberate … about … risk.” — Charles Tapp II   “If there's an organization in your community that's Veteran-centric … spend some time to learn more about what Veterans' experience is like and their contributions to [our] safety … security and … history.” — Charles Tapp II  

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Only 2 ½ more weeks until the RIMS ERM Conference 2022! In this episode, Justin Smulison is joined by Chicago RIMS President Carnell Jones and return guest (and friend of the show), Nir Kossovsky of Steel City Re!   Carnell and Nir are two of the three speakers who will be delivering the general session titled, “Mitigating the Hazards of ESG-Linked ERM Risk,” at the RIMS ERM Conference on November 11th at 11:30 am. This session will explore the value proposition of how to manage ERM to mitigate ESG-linked reputation risk strategically. It will focus on the cultural aspects of rounding up the collaborators from legal and communications using the transparency of captives as a metric for tracking value creation and more. The session is then capped off with how to engineer the solution.   In this episode, Carnell and Nir share a preview of their general session and have a fascinating discussion about the overall state of ERM and reputation. Be sure to tune in!   Key Takeaways: [:01] About the RIMS Membership. [:14] About today's episode and how to save $400 on the Pre-Conference Workshop for RIMS-CRMP Prep! [:42] About RIMScast. [:55] About today's episode with Nir Kossovsky and Carnell Jones! [1:18] All about the RIMS ERM Conference 2022 and how to take advantage of the special advance group rate. [2:00] Upcoming RIMS webinars, workshops, events, and more! [2:50] More about today's episode's guests Nir Kossovsky and Carnell Jones. [4:05] Justin welcomes Nir and Carnell to RIMScast! [4:50] Carnell Jones shares his thoughts on how the meaning of organizational “culture” has changed over time. [6:00] Nir defines organizational culture and his views on how it has changed over time. [6:35] Do Nir and Carnell feel that a company that can stay out of the news for negative reasons is considered to have a positive reputation? [8:39] How much of having a positive reputation is crisis communication versus putting controls in place? Or is it all part of the same puzzle? [9:52] RIMS plug time! All about upcoming awards and nominations, virtual workshops, and more! [11:33] Is ESG becoming more mainstream a good thing for the risk profession? [14:26] Nir and Carnell give a preview of their upcoming general session titled, “Mitigating the Hazards of ESG-Linked ERM Risk,” at the 2022 ERM Conference. [16:15] About the third presenter that will be joining Nir and Carnell for the general session. [16:29] Carnell shares how 2022 has been for the RIMS Chicago Chapter. [17:40] Carnell plugs some upcoming events that the RIMS Chicago Chapter has coming up and where to learn more about the Chapter. [19:10] Justin thanks Nir Kossovsky and Carnell Jones for joining the podcast and shares some of the links to check in today's show notes!   Mentioned in this Episode: RIMS ERM Conference 2022 — November 10‒11, 2022 | Indianapolis, IN — Agenda Now Live! (Special registration discount for RIMScast listeners! Enter Code: RIMSCAST2022 on the “Payment” page — Note: Only for new registrations) Save $400 on the Pre-Conference Workshop: RIMS-CRMP Prep Attend the in-person RIMS-CRMP Exam Prep Workshop, November 8‒9. Register for the ERM Conference and select the workshop on the “Additional Purchase Options” page. Your $400 savings will already be applied. Learn more! The RIMS Strategic & Enterprise Risk Center RIMS Risk Maturity Model Chicago RIMS RIMS Events, Education, and Services: RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Contribute to RIMS Risk Management magazine Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Virtual Workshops: Managing Worker Compensation, Employer's Liability and Employment Practices in the US — Nov. 15‒16 | 12:00 pm‒7:30 pm EST | Registration closes Nov. 14 — Enroll Today!  Leveraging Data and Analytics for Continuous Risk Management | Dec 1 | 10:00 am‒2:00 pm ET | Registration Closes November 30 — Save 30% on this workshop! Use discount code: DATA2022 Applying and Integrating ERM — Dec 6‒7 | 9:00 am‒3:00 pm EST Registration Closes Dec 5th — Register Now! See the full calendar of RIMS Virtual Workshops Related RIMScast Episodes: “Strategizing with Mark A. Pfister, RIMS ERM Conference Keynote” (2022) “A Glimpse of the ‘The Reputation Premium' with Nir Kossovsky” (2021) “The Power of Storytelling in ERM with Dr. Karen Hardy” (2022) “ERM, ESG, and More Acronyms with Jana Utter” “ERM and Employment Trends with Terry Lampropoulos” “Rethinking the Impact of Disruption on ERM Tools and Processes with Ward Ching and Dr. Paul Walker” “Responsible Raw Materials, Mining, and ESG with Sarah Gordon of Satarla” “Path to the Boardroom: Resolver CEO Will Anderson's Journey” “ESG and the Board with Luke Jacobs of Encamp” Sponsored RIMScast Episodes: “Aon's 2022 Atlantic Hurricane Season Overview” (NEW) “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon “RIMScast: Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST “RIMScast: Aon's 2021 Retail Industry Overview” | Sponsored by Aon “RIMScast: A Legacy of Resilience” | Sponsored by J.B. Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Coronavirus Information Center RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring RIMS-CRMP Chairman Ward Ching! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guests: Nir Kossovsky's LinkedIn Carnell Jones' LinkedIn   Tweetables (For Social Media Use):   “I do believe the conversation [around organizational “culture”] is that much more broad across organizations. They want to have a similar place that they're starting from.” — Carnell Jones   “We define ‘culture' as the combination of ideas, beliefs, and practices. … The ideas of what constitutes culture … have … transformed … from a view of what is relevant to an organization internally, to a practice … consistent with … its place in society.” — Nir Kossovsky   “An organization that is held in high esteem by its many stakeholders … that runs across an adverse event … in the ESG space … can avoid adverse publicity if its reputation is such that its stakeholders forgive it on the first pass.” — Nir Kossovsky   “[Bringing ESG to the mainstream is] a good conversation. [Having] the peer pressure of your competitors using their ESG as a competitive advantage gives companies motivation to strengthen their practices — if they already have them — or put them in place.” — Carnell Jones  

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In keeping with the tradition of having keynotes and panelists join the podcast that will be at the RIMS ERM Conference 2022, Justin Smulison is joined by risk professional and filmmaker, Dr. Karen Hardy!   Dr. Karen Hardy is a strategic advisor and founder of the Flip this Risk® book series, podcast, and academy and the Chief Risk Officer and Principal Consultant at Strategic Leadership Advisors LLC. She is also the producer of the Emmy Award-winning 2018 documentary, A New Leash On Life: The K9s for Warriors Story.    In this conversation, Dr. Hardy discusses her career in ERM, the valuable lessons she has learned, and practical advice for other risk professionals. She also tells about her Nov. 10th general session at the conference titled, “The Power of Storytelling.”   Key Takeaways: [:01] About the RIMS Membership. [:14] About today's episode and how to save $400 on the Pre-Conference Workshop for RIMS-CRMP Prep! [:41] About RIMScast. [:55] About today's episode with Karen Hardy! [1:21] All about the RIMS ERM Conference 2022 and how to take advantage of the special advance group rate. [2:19] Upcoming RIMS webinars, workshops, events, and more! [3:20] More about today's episode with Dr. Karen Hardy. [3:52] Justin welcomes Dr. Karen Hardy back to RIMScast! [4:11] Dr. Karen Hardy shares what she has been up to since she was last on RIMScast. [5:14] What it was like for Dr. Hardy to be at the ground level for the launch of the RIMS-CRMP-FED. [6:23] About Dr. Hardy's work in film. [7:34] What Dr. Hardy's award-winning documentary is about and where you can watch it. [8:54] What draws Dr. Hardy to ERM in 2022 and why she feels it's important for risk professionals and organizations, especially at a time like this. [10:43] On a practical level, is there a threshold for the number of objections that one should listen to before writing someone off as a naysayer? [12:21] How have ERM professionals risen to the occasion since the start of the pandemic? [13:25] What can ERM professionals do to strengthen their contributions? [14:09] Dr. Hardy gives a preview of her general session, “The Power of Storytelling” at the upcoming RIMS ERM Conference 2022. [16:00] RIMS plug time! All about upcoming awards and nominations, virtual workshops, and more! [17:43] About Dr. Karen Hardy's very own podcast, Flip this Risk®, and what initially inspired her to launch it! [19:44] Has hosting her own podcast helped her become a better presenter? [20:39] What are some of the basics that you need before starting a podcast? [21:58] About Dr. Hardy's book, Flip this Risk® for Enterprise Security, which was a spin-off of her podcast. [23:27] What Dr. Hardy is excited about at the fast-approaching RIMS ERM Conference 2022. [24:29] Justin thanks Dr. Karen Hardy for joining the podcast and shares some of the links to check in today's show notes!   Mentioned in this Episode: RIMS Events, Education, and Services: Save $400 on the Pre-Conference Workshop: RIMS-CRMP Prep Attend the in-person RIMS-CRMP Exam Prep Workshop, November 8‒9. Register for the ERM Conference and select the workshop on the “Additional Purchase Options” page. Your $400 savings will already be applied. Learn more! The RIMS Strategic & Enterprise Risk Center RIMS Risk Maturity Model RIMS-CRMP-FED In-Person Events: RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Contribute to RIMS Risk Management magazine Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Virtual Workshops: Managing Worker Compensation, Employer's Liability and Employment Practices in the US — Nov. 15‒16 | 12:00 pm‒7:30 pm EST | Registration closes Nov. 14 — Enroll Today! Applying and Integrating ERM — Dec 6‒7 | 9:00 am‒3:00 pm EST Registration Closes Dec 5th — Register Now! See the full calendar of RIMS Virtual Workshops Upcoming RIMS Webinars: “From Chaos to Clarity: GRC Trends for 2023” | Sponsored by Resolver | Oct. 20, 2022 Related RIMScast Episodes: “Strategizing with Mark A. Pfister, RIMS ERM Conference Keynote 2022” “ERM, ESG, and More Acronyms with Jana Utter” “ERM and Employment Trends with Terry Lampropoulos” “Rethinking the Impact of Disruption on ERM Tools and Processes with Ward Ching and Dr. Paul Walker” “Responsible Raw Materials, Mining, and ESG with Sarah Gordon of Satarla” ”Path to the Boardroom: Resolver CEO Will Anderson's Journey” “ESG and the Board with Luke Jacobs of Encamp” Sponsored RIMScast Episodes: “Aon's 2022 Atlantic Hurricane Season Overview” (NEW) “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon “RIMScast: Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST “RIMScast: Aon's 2021 Retail Industry Overview” | Sponsored by Aon “RIMScast: A Legacy of Resilience” | Sponsored by J.B. Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Coronavirus Information Center RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring RIMS-CRMP Chairman Ward Ching! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom More With Dr. Karen Hardy Flip This Risk® Podcast A New Leash On Life: The K9s for Warriors Story (Film, 2018) Flip this Risk® for Enterprise Security: Industry Experts Share Their Insights About Enterprise Security Risk Management Risks for Organizations, by Dr. Karen Hardy   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Dr. Karen Hardy's LinkedIn   Tweetables (For Social Media Use):   “It's not often that you have someone who's a risk professional in film. But, it really leverages out because it's all focusing on the same subject — it's about managing risk.” — Dr. Karen Hardy   “The thing that draws me to ERM in 2022 is the thing that drew me to it years ago. … And the very thing is that at the core, it … is about bringing everyone together … to have … conversations within an organization. That's the foundation for … change.” — Dr. Karen Hardy   “One of the things that I realized in the [ERM] profession is that I can't craft or create a solution if I don't know what the objections are. And that's why having conversations is so important. Objections are a gift to any risk profession.” — Dr. Karen Hardy   “My whole reputation in government and risk management changed because I was able to put a creative spin on risk management.” — Dr. Karen Hardy  

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   With the RIMS ERM Conference 2022 fast approaching on November 10th‒11th in Indianapolis, IN, Justin is once again joined by a fantastic guest that will be a presenter at the event — Jana Utter!   Jana Utter has made an appearance before on RIMScast in 2019 in an episode titled, “All Things ERM with SERMC Chair Jana Utter.” Jana served as the Vice Chair of the Strategic and Enterprise Risk Management Council from 2018‒2019, the Chair from 2020‒2021, and is now a member of the Annual Conference Planning Committee. For the last seven years, she has held the position of Vice President of Enterprise Risk Management at Centene Corporation, where she is responsible for Centene's enterprise risk management program and the use of scenario- and metrics-based analysis to determine potential financial impacts.   In this episode, Jana will be sharing a preview of her session at the RIMS ERM Conference titled, “The Latest, Greatest, and Future of ERM in an ESG World and the Risk of Inaccurate Reporting.” She also speaks about what it was like to create the first Sustainability Accounting Standards Board index; her efforts in bringing the discussion of ESG to the mainstream; and many other high-level talking points on ESG, ERM, TCFD, GRC, and more!   Key Takeaways: [:01] About the RIMS Membership. [:14] About today's episode and how to save $400 on the Pre-Conference Workshop for RIMS-CRMP Prep! [:41] About RIMScast. [1:00] More about today's episode with Jana Utter! [2:05] Upcoming RIMS webinars, workshops, events, and more! [3:05] Justin welcomes Jana Utter back to the podcast. [3:20] Jana shares her career background and current role at Centene. [6:03] How Jana's role at Centene has evolved over the years. [7:10] What GRC is. [7:42] Justin congratulates Jana on her accomplishment of making the RIMS Risk Management, Risk Manager of the Year, Honor Roll during this year's RIMS RISKWORLD. [8:00] Jana shares how she felt making the RIMS Risk Management Honor Roll. [9:47] As detailed in Jana's Risk Management Magazine profile, she is clearly ahead of the curve when it comes to ESG. What was it like for Jana to create the first Sustainability Accounting Standards Board index? [12:40] All about TCFD and how it is related to ERM. [16:40] RIMS plug time! All about upcoming awards and nominations, virtual workshops, and more! [18:24] Jana and other risk managers alike have helped bring the discussion of ESG to the mainstream. Jana elaborates on why this is helping the practice of ERM. [21:36] Is Jana finding that the next wave of risk professionals is more drawn toward ERM as opposed to traditional risk management? [23:12] Why Jana is so excited for the RIMS ERM Conference 2022 to be in Indianapolis, IN. [24:16] Jana gives a preview of her session at the upcoming RIMS ERM Conference 2022! [25:53] Justin congratulates Jana once again for making the Honor Roll and shares some of the links to check in today's show notes!   Mentioned in this Episode: RIMS Events, Education, and Services: RIMS ERM Conference 2022 — November 10‒11, 2022 | Indianapolis, IN — Agenda Now Live! Save $400 on the Pre-Conference Workshop: RIMS-CRMP Prep Attend the in-person RIMS-CRMP Exam Prep Workshop, November 8‒9. Register for the ERM Conference and select the workshop on the “Additional Purchase Options” page. Your $400 savings will already be applied. Learn more! The RIMS Strategic & Enterprise Risk Center RIMS Risk Maturity Model Risk Management Magazine: Risk Manager of the Year Awards 2022 In-Person Events: RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Contribute to RIMS Risk Management magazine Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Virtual Workshops: Contractual Risk Transfer Canada — Oct. 19‒20 | 12:00 pm‒6:00 pm EST | Registration Closes Oct. 18th — Register Now! Applying and Integrating ERM — Dec 6‒7 | 9:00 am‒3:00 pm EST Registration Closes Dec 5th — Register Now! See the full calendar of RIMS Virtual Workshops Upcoming RIMS Webinars: “Beware of Artificial Intelligence” | Sponsored by Nationwide | Oct. 11, 2022 “Understanding Bank-Fronted Surety Bonds” | Sponsored by Travelers | Oct. 13, 2022 “From Chaos to Clarity: GRC Trends for 2023” | Sponsored by Resolver | Oct. 20, 2022 Related RIMScast Episodes: “All Things ERM with SERMC Chair Jana Utter” “Strategizing with Mark A. Pfister, RIMS ERM Conference Keynote 2022” “ERM and Employment Trends with Terry Lampropoulos” “Rethinking the Impact of Disruption on ERM Tools and Processes with Ward Ching and Dr. Paul Walker” “Responsible Raw Materials, Mining, and ESG with Sarah Gordon of Satarla” “Path to the Boardroom: Resolver CEO Will Anderson's Journey “ESG and the Board with Luke Jacobs of Encamp” Sponsored RIMScast Episodes: “Aon's 2022 Atlantic Hurricane Season Overview” (NEW) “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon “Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST “Aon's 2021 Retail Industry Overview” | Sponsored by Aon “A Legacy of Resilience” | Sponsored by J.B. Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Coronavirus Information Center RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring RIMS-CRMP Chairman Ward Ching! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Jana Utter's LinkedIn   Tweetables (For Social Media Use):   “I truly feel honored. Especially after going through the process of being selected for the [RIMS] Risk Manager Honor Roll.” — Jana Utter   “[TCFD] is the task force on climate-related financial disclosures. … It's a set of guidelines for completing a TCFD. … Part of the TCFD reporting involves a climate risk assessment.” — Jana Utter   “I have found that ERM is continually evolving and that — to me — is what makes it exciting.” — Jana Utter  

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Only five more weeks until the RIMS ERM Conference 2022 (held November 10th‒11th in Indianapolis, IN!) Joining RIMScast today is the opening keynote speaker of the event, Mark A. Pfister!   Mark A. Pfister is the CEO and Chief Board Consultant of M.A. Pfister Strategy Group; an executive advisory firm that serves as a strategic advisory council for executives and Boards in the public, private, and nonprofit sectors. Mark's popular book, Across The Board: The Modern Architecture Behind an Effective Board of Directors, is an Amazon best-seller with circulation in over 70 countries, influencing an entire new generation of Board Directors.   In this episode, Mark shares a preview of his upcoming keynote at the RIMS ERM Conference titled, “The Strategy of Risk: How Strategy Plays a Direct Role in Risk Realization,” and gives his insights into the evolving role of strategy in risk management.   Key Takeaways: [:01] About the RIMS Membership. [:27] About today's episode and how to save $400 on the Pre-Conference Workshop for RIMS-CRMP Prep! [:42] About RIMScast. [:55] About today's conversation with Mark A. Pfister. [1:02] Upcoming RIMS webinars, workshops, events, and more! [2:35] Justin introduces and welcomes Mark A. Pfister to RIMScast! [3:40] About Mark's educational and professional background. [4:48] Why strategy is so important to Mark. [6:52] How to view and apply strategy in a way that will change the way that you lead. [8:10] Mark's thoughts and experiences with the risk profession. [9:08] How risk and insurance professionals can improve their risk strategies. [11:35] RIMS plug time! [13:12] What strategy actually is; Mark gives a preview of his upcoming keynote speech. [14:53] Mark describes his presentation style. [16:20] Will Mark be taking questions from the audience after his keynote? [16:37] Has Mark returned to in-person events this year as an attendee or speaker? [17:54] Justin thanks Mark for joining and shares some of the links to check in today's show notes!   Mentioned in this Episode: RIMS Events, Education, and Services: RIMS ERM Conference 2022 — November 10‒11, 2022 | Indianapolis, IN — Agenda Now Live! Save $400 on the Pre-Conference Workshop: RIMS-CRMP Prep Attend the in-person RIMS-CRMP Exam Prep Workshop, November 8‒9. Register for the ERM Conference and select the workshop on the “Additional Purchase Options” page. Your $400 savings will already be applied. Learn more! The RIMS Strategic & Enterprise Risk Center RIMS Risk Maturity Model In-Person Events: RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Contribute to RIMS Risk Management magazine Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Virtual Workshops: Managing Cognitive Bias Risk — Oct 11‒12 | 10:30 am‒4:30 pm EST | Registration Closes Oct 10th — Register Now! Contractual Risk Transfer Canada — Oct. 19‒20 | 12:00 pm‒6:00 pm EST | Registration Closes Oct. 18th — Register Now! See the full calendar of RIMS Virtual Workshops Upcoming RIMS Webinars: “Climate Change Impacts and Opportunities” | Sponsored by AXA XL | Oct. 6, 2022 “Beware of Artificial Intelligence” | Sponsored by Nationwide | Oct. 11, 2022 Related RIMScast Episodes: “ERM and Employment Trends with Terry Lampropoulos” “RISKWORLD Keynote Michael C. Bush On Risk and ‘Greatness'” “RISKWORLD Keynote Rachel Sheerin On How Risk Leaders Can Combat and Harness Burnout” “Rethinking the Impact of Disruption on ERM Tools and Processes with Ward Ching and Dr. Paul Walker” “Responsible Raw Materials, Mining, and ESG with Sarah Gordon of Satarla” “Path to the Boardroom: Resolver CEO Will Anderson's Journey” “ESG and the Board with Luke Jacobs of Encamp” Sponsored RIMScast Episodes: “Aon's 2022 Atlantic Hurricane Season Overview” (NEW) “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon “Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST “Aon's 2021 Retail Industry Overview” | Sponsored by Aon “A Legacy of Resilience” | Sponsored by J.B. Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Coronavirus Information Center RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring RIMS-CRMP Chairman Ward Ching! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: M.A. Pfister Strategy Group Mark A. Pfister's LinkedIn Across The Board: The Modern Architecture Behind an Effective Board of Directors, by Mark A. Pfister   Tweetables (For Social Media Use):   “If we fast-forward to today, I truly am laser-focused in the scene of leadership and board director areas. It's really a way that I view as making the biggest impact relating to strategy, governance, and leadership.” — Mark A. Pfister   “We have to understand that strategy is inextricably linked to governance and risk. You can't really be good in one and not really focus on the others; they kind of come in this package deal.” — Mark A. Pfister   “Strategy [can be applied] in such a way that it will change the way that you lead, it will change the way that you govern, [and] it will change your success in many cases in any position you are in your organization.” — Mark A. Pfister   “I think we're in a period where [strategy is] looked at much differently. I think we have to view strategy as a set of guiding principles that generate a desired pattern of integrated decision making.” — Mark A. Pfister

Radio Jobline - Mark A. Pfister 9 - 17 - 22 by JVC Broadcasting

Understanding how your Board can be effective begins with an assessment of your Board’s architecture. Author, consultant, and non-Executive Director Mark A. Pfister joins us to talk about what he means by the architecture of a Board and how individual Board members need to meet the demands of their roles in order to serve the … Continue reading Episode 23: Understanding the key elements of an effective Board with “the Board Architect”, Mark A. Pfister

In this episode, Mark A. Pfister, the “Board Architect,” talks about how to build a board, what that means and the powerful impact it has on any company or organization.   Thanks for listening! We love our listeners! Drop us a line or give us guest suggestions here.   Links   Board education & certification: https://www.pfisterstrategy.com/exceptionalboarddirector     Book on Board Architecture: https://www.pfisterstrategy.com/books   Quotes The architecture component of a board forces the thought process that you are looking and planning earlier. Whether you're creating a new board, or you're looking to rebuild an existing board, put some discipline behind this, look at the design aspects of it, understand there is a successful formula and model for boards that work efficiently and effectively; hence, the terminology of “board architecture” over “board structure.”   Three areas of focus in board architecture Sphere of influence. This relates to the vertical components of a properly built board. Core leadership competency, operations experience, and skillset competencies.   Planes of Congruence. This looks at the character of the Board, essentially the horizontal components. These can include balance of personality types, mix of industry backgrounds, diversity, age ranges, and many other components.   Coverage and Balance. This has to do with creating a depth of knowledge and somewhat of an    overlap of knowledge on the board. It allows for at least one other person, if not more, to have that ability to question whether it's at a governance level, whether it's at a technical level, just to understand and bring that conversation to additional questions and elevate the outcome, which is what that board is there to do .   “There's this interesting trend where placement and search organizations are being engaged to a certain degree, but the nominating committee has really taken an end-to-end process back into their purview and they're managing that process from end to end.”   Testing of board members I use two tests, one is called the GPPI or Gordon Personal Profile Inventory, and that particular test allows me to assess what I correlate to the emotional intelligence and the mindfulness intelligence. It's not just about IQ anymore.   Another one that I use is a Watson-Glaser test that allows as a comparison back to if someone's claiming to be an expert or a certain level of leadership, you can compare that back, and all of these tests are comparing back against big data so it's not that it's right or wrong answers. It's about are other people at that level successful and how is this person comparing with that?   “I believe that 90-plus percent of most issues within any board of directors of any entity type relates back to its lack of architecture in the way the board is built, so that makes it even more important for an aspiring director to understand how they avoid engagements or even appointments where they're just simply not going to be happy, or their risk goes up.”   “I am of the mindset that we are not just representing shareholders anymore that are only focused on the financial outcome of the organization. To me, and this is another observable, a board that is focused not just on the shareholder aspect, but also on the stakeholders, which are many - that's employees, that's vendors, that's consumers of the product and services - that viewpoint has to be an equal weighted consideration in the boardroom.”   “Whatever failures happen in an organization. I don't look at the CEO. I look at the board first and foremost." The CEO is a direct representative at the operational level of the organization representing the board, period.   “Every director should keep in the back of their mind ‘values equal culture equals organizational risk level' - all of it can be related back to that.”   Big Ideas/Thoughts   Question: What is the interrelationship between strategy and governance?   Board directors cannot properly govern without a deep understanding of not just a theory of strategy, but what the strategy is of the organization.   The diagram that I recommend, and I use in our board training is very simple. On one side sits the word goals, on the other side sits the word tasks, and in between that is a double-edged arrow or double-pointing arrow, that's strategy.   Strategy is connecting the goals to the tasks of the organization - - it's the how. When you hear “strategy” you should think “how?.”   We should be saying to ourselves as a director, "We need to fully understand the goals of this organization, and once they're set for a certain time period (the what and the why), the rest of our existence in the boardroom as it relates to governance is truly overseeing the strategy.  It's the governance of the strategy, which is the how.   You cannot govern something if you don't understand the strategy, they are inextricably linked and they're absolutely related, and this is a big miss for many senior level leaders today is that they don't understand where governance sits as it relates to strategy.   Strategy today is an integrated pattern of decision-making, which in a leadership mindset, if you think about an integrated pattern of decision-making, it forces you to ask questions.   Question: In a situation where the CEO and their senior team are responsible for developing the strategy, what is, in your view, the best way for the board to be involved to a point where they're not doing the job of the senior management, but are fully involved in understanding the strategy and are able to ask the questions they need to ask of the management?   I am actually probably a little more hands-on in my belief of the board's involvement with the strategy, and I would even say with the goals of the organization, I view those two areas as a very close working relationship between the CEO and the board. I'm not saying that the CEO should not step away and work with their team on coming up with possibly a proposed strategy, but I am also a fan before the CEO does that, that the board has some sort of very high strategic planning session and goal-setting session with the CEO. I am an absolute fan of every single board having a strategic planning committee, and I would even like to see the naming of that change so it's not misconstrued and call it more so a strategy committee, because strategic planning is assuming that the board is doing the planning, so I think that should change. Risk Committee.  Any clients that I work with in the board architecture realm, I'm laser focused on not just the strategic committee, but also the risk committee, and I think there's this misunderstanding or misnomer out there that, "Well, that's the responsibility of the audit committee." My comment typically on that is that I'm not disputing by any means risk as it relates to finance, but the number of risks that are being dealt with in every organization today that require a home, especially at the board level, I don't think any company can get away with that right now…..you have to separate out not just financial risks, but overall company and organization risks. Raza: I think as we've talked with our guests, including David Koenig, the audit committee is kind of focusing on what has happened, at the least it needs a separate time, separate mindset, a separate  hat on to say, what is the future possibilities of risks, both positive and negative, in the sense that, are we taking enough risks, and hence, having a separate risk committee is likely the best way to drive that. Mark: Well, I would love to see more of a formal approach as it relates to education and certification or risk areas for a board. David Koenig has done that with the DCRO.

It may seem that serving on a board is a natural extension of organizational leadership. Yet, there are key differences in the roles, and a unique selection process. Are you ready to serve on a board? Do you know how to select the right board? Mark A. Pfister and Ken Banta share some of the key questions you will be asked -- and should ask yourself -- in the process of become a trustee. Looking to join your first or additional Boards? Our colleagues at M. A. Pfister Strategy Group have just the thing for you. Follow this link: https://www.thevanguardnetwork.com/board-education.

Mark A. Pfister is the CEO and Chief Board Consultant at M. A. Pfister Strategy Group, a strategic advisory and “Board Architecture” firm for executives, boards, and board advisors in the private, public, and nonprofit sectors. Known as “The Board Architect,” Mark is also the best-selling author of Across The Board: The Modern Architecture Behind an Effective Board of Directors. His monthly board letter reaches over 27,000 board leaders in over 70 countries. Mark is a certified Executive Masters Professional Director, and Cyber Intelligence Professional. He completed Harvard Business School's Executive Education Program for board directors and previously served as an Engineering Officer in the U.S. Merchant Marines. In this episode… How do you oversee a mechanism that is rapidly changing? Keeping a balance between governance and strategy is essential for growth, both for the organization's team and the board. So, how can your board weather a supply chain disruption and still grow? Mark A. Pfister, CEO and Chief Board Consultant at M. A. Pfister Strategy Group, is laser-focused on the executive leadership and board space. He has experience across multiple facets of the industry and knows how to integrate governance and strategy within your board — like the fact that your board needs to be savvy to new processes and different technologies in order to thrive during accelerated times. Mark knows a board is not just about bureaucracy; it's about having the ability from a governance standpoint to be directly integrated into the strategy. In this episode of the Measure Success Podcast, Carl J. Cox talks with Mark A. Pfister, CEO and Chief Board Consultant at the M. A. Pfister Strategy Group, about the insight and governance of a board. Mark explains the ways the architecture and efficacy of a board links with an organization's team, how the pandemic accelerated the digital transformation in the executive space, and the direct correlation of governance to strategy simultaneity. Stay tuned!

In this episode of Nonprofit Architect, Travis talks with Mark Pfister.  His popular book, 'Across The Board: The Modern Architecture Behind an Effective Board of Directors,' an Amazon best-seller with circulation in over 70 countries, has influenced a whole new generation of Board Directors. Travis and Mark talk about setting up a Board, finding the perfect Board Members, and structuring a Board that will be successful. Conversation Highlights:  {00:48} About Mark Pfister. {02:47} Background on Mark's Board and what it looks like. {06:48} The size and structure of a modern Board without wasting bureaucracy. {12:05} Being a Chief Executive Officer, and what Mark's organization looks like. {17:34} When you have top-level guys, especially on boards, working on something they have no business spending time on?  {25:02} Being challenged to ask uncomfortable questions, not being compliant.   {28:24} What happens when you are stuck with a sudden emergency that knocks you off your feet. {31:19} Be open to feedback. Once you have your mission have you checked your impact on the community? Are you meeting your goal? Do you have goals? {35:15} How do you structure awards intentionally, and make sure you are starting your board or recreating your board with the success that you want to have sure?  {40:58} Why having a marketing expert on the board is essential. {42:03} Where do you find the perfect board members? {46:49} Planning for the future and picking board members that will spread your message. {49:42} Why Mark has worked on over 800 Boards. {55:18} Advice for Board of Directors, preparing for the eventual changing of the guard.   Remarkable quotes:  90 plus percent of their problems or inefficiencies are due to the fact they were not structured properly from the beginning.  You must know where you came from to know where you are going.  I think this is one of the biggest misses right now that a board is viewed as a hindrance. 20% of the time, as a CEO or Executive Director, I'm going to now put on a different hat and I'm going to ask questions 80% of the time and give my opinion or my input 20% of the time. The maturity of that decision-maker's ability to allow for discourse, but not take it as an example as a personal attack on them. A board director is not going to be comfortable going out and representing a program, that is not as impactful as it should be.  Three components create the depth of the board.  The vertical component creates your expertise Influence. The horizontal component is your planes of congruence that create your character and then your coverage and balance create the depth of the board. If you can get those three areas balanced in some way, these boards are unstoppable.      Resources:  Mark@PfisterStrategy.com      Bio: Mark A. Pfister   With a strong focus in Strategy, Governance, and Technology / Cybersecurity, Mark A. Pfister is CEO & Chief Board Consultant of M. A. Pfister Strategy Group, an executive advisory firm that serves as a strategic advisory council for executives and Boards in the public, private, and nonprofit sectors. He is also Chairman & CEO of Integral Board Group, a specialized Board services and consulting company.    Mr. Pfister is a 'Board Macro-Influencer' and his success has been repeated across a wide range of business situations and environments. He prides himself on being a coach and mentor to senior executives and directors.    In Board Director circles, Mr. Pfister has earned the nickname 'The Board Architect.' The overarching theme throughout his career has been his aptitude in leadership positions, passionate focus on people, unique governance models, and ability to create value for stakeholders through innovative business strategies and operational excellence.    Michael Lorelli, Executive Chairman of Rita's Franchise Company, has said, “Mark's unusual combination of excelling at a macro and micro grasp of business, genuine interest in Governance, and ability to coach and mentor a Management Team make him a terrific Independent Director.” Mr. Pfister is a certified project management professional and frequently serves as an expert Project Executive, consulting on global projects in their initiation and operational phases, as well as programs requiring remedial focus to bring them back on track. He has deep knowledge and experience in Board design & operations, strategic planning, business transformation, technology implementations, decisioning processes, continuing education programs, executive coaching, and governance models.    Previously, Mr. Pfister was CEO of Pro4ia, Inc., an international consulting and professional services company specializing in a wide range of technology solutions utilizing formal Project Management as a proven and repeatable delivery method. With a Fortune 50 client list, Pro4ia was Citibank's Nominee for Crain's Magazine 'Entrepreneurship of the Year' Award in 2005. He simultaneously served as CEO of Onit, Inc., a national sourcing company specializing in placements for all levels of technology skill sets.   Mr. Pfister was also the National Program Office Leader for American Express leading some of the largest technology transformation initiatives in the company's history. He served as a Licensed Engineering Officer in the U.S. Merchant Marine, holds a B.S. from the State University of New York Maritime College in Facilities Engineering, and completed Harvard Business School's Executive Education Program for Board Directors.   Mr. Pfister is the creator of the ‘Board as a Service' (BaaS) engagement model, an industry he is credited with inventing. He is a Master Speaker and conducts national speaking tours, lectures, and seminars focused on effective leadership, strategy, Board architecture, becoming an exceptional Board Director candidate, professional project/program management, and entrepreneurship.    His popular book, 'Across The Board: The Modern Architecture Behind an Effective Board of Directors,' an Amazon best-seller with circulation in over 70 countries, has influenced a whole new generation of Board Directors.    Mr. Pfister is a proficient Board Director and CEO with experience across multiple industry verticals. He is typically the Chair, or a member of the Strategic Planning Committee, Governance Committee, Technology & Cybersecurity Committee, and Nominating Committee. Mr. Pfister's experience as a renowned Board Consultant, having guided and coached hundreds of Boards, Board Committees, and Board Members, additionally offers up unique and informed viewpoints to the companies he serves.    He holds an Executive Masters Professional Board Certification through the American College of Corporate Directors (ACCD), is a member of the National Association of Corporate Directors (NACD), is a certified Project Management Professional (PMP) through the Project Management Institute (PMI), holds a Global ESG Certification through Competent Boards, and holds a Certified Cyber Intelligence Professional Board Certification (CCIP) through the McAfee Institute.           Nonprofit Architect Podcast Links     Website: http://nonprofitarchitect.org   Community: https://www.facebook.com/groups/NonprofitArchitect    Ultimate Podcast Guide https://www.fatfreecartpro.com/ecom/gb.php?&i=1698463&cl=377219&c=cart&ejc=2&custom=card Subscribe and leave a review https://podcasts.apple.com/us/podcast/nonprofit-architect-podcast/id1481292481 Patreon https://www.patreon.com/NonprofitArchitect Watch on YOUTUBE https://www.youtube.com/channel/UCQm8fnR2sHyrmLpV2jKYajA Listen to these other great podcasts from Veterans. https://nonprofitarchitect.org/veteran-podcast-network/ Want help getting your podcast started? https://nonprofitarchitect.org/podcast-production-services/

In this episode of Nonprofit Architect, Travis talks with Mark Pfister.  His popular book, 'Across The Board: The Modern Architecture Behind an Effective Board of Directors,' an Amazon best-seller with circulation in over 70 countries, has influenced a whole new generation of Board Directors. Travis and Mark talk about setting up a Board, finding the perfect Board Members, and structuring a Board that will be successful. Conversation Highlights:  {00:48} About Mark Pfister. {02:47} Background on Mark's Board and what it looks like. {06:48} The size and structure of a modern Board without wasting bureaucracy. {12:05} Being a Chief Executive Officer, and what Mark's organization looks like. {17:34} When you have top-level guys, especially on boards, working on something they have no business spending time on?  {25:02} Being challenged to ask uncomfortable questions, not being compliant.   {28:24} What happens when you are stuck with a sudden emergency that knocks you off your feet. {31:19} Be open to feedback. Once you have your mission have you checked your impact on the community? Are you meeting your goal? Do you have goals? {35:15} How do you structure awards intentionally, and make sure you are starting your board or recreating your board with the success that you want to have sure?  {40:58} Why having a marketing expert on the board is essential. {42:03} Where do you find the perfect board members? {46:49} Planning for the future and picking board members that will spread your message. {49:42} Why Mark has worked on over 800 Boards. {55:18} Advice for Board of Directors, preparing for the eventual changing of the guard.   Remarkable quotes:  90 plus percent of their problems or inefficiencies are due to the fact they were not structured properly from the beginning.  You must know where you came from to know where you are going.  I think this is one of the biggest misses right now that a board is viewed as a hindrance. 20% of the time, as a CEO or Executive Director, I'm going to now put on a different hat and I'm going to ask questions 80% of the time and give my opinion or my input 20% of the time. The maturity of that decision-maker's ability to allow for discourse, but not take it as an example as a personal attack on them. A board director is not going to be comfortable going out and representing a program, that is not as impactful as it should be.  Three components create the depth of the board.  The vertical component creates your expertise Influence. The horizontal component is your planes of congruence that create your character and then your coverage and balance create the depth of the board. If you can get those three areas balanced in some way, these boards are unstoppable.      Resources:  Mark@PfisterStrategy.com      Bio: Mark A. Pfister   With a strong focus in Strategy, Governance, and Technology / Cybersecurity, Mark A. Pfister is CEO & Chief Board Consultant of M. A. Pfister Strategy Group, an executive advisory firm that serves as a strategic advisory council for executives and Boards in the public, private, and nonprofit sectors. He is also Chairman & CEO of Integral Board Group, a specialized Board services and consulting company.    Mr. Pfister is a 'Board Macro-Influencer' and his success has been repeated across a wide range of business situations and environments. He prides himself on being a coach and mentor to senior executives and directors.    In Board Director circles, Mr. Pfister has earned the nickname 'The Board Architect.' The overarching theme throughout his career has been his aptitude in leadership positions, passionate focus on people, unique governance models, and ability to create value for stakeholders through innovative business strategies and operational excellence.    Michael Lorelli, Executive Chairman of Rita's Franchise Company, has said, “Mark's unusual combination of excelling at a macro and micro grasp of business, genuine interest in Governance, and ability to coach and mentor a Management Team make him a terrific Independent Director.” Mr. Pfister is a certified project management professional and frequently serves as an expert Project Executive, consulting on global projects in their initiation and operational phases, as well as programs requiring remedial focus to bring them back on track. He has deep knowledge and experience in Board design & operations, strategic planning, business transformation, technology implementations, decisioning processes, continuing education programs, executive coaching, and governance models.    Previously, Mr. Pfister was CEO of Pro4ia, Inc., an international consulting and professional services company specializing in a wide range of technology solutions utilizing formal Project Management as a proven and repeatable delivery method. With a Fortune 50 client list, Pro4ia was Citibank's Nominee for Crain's Magazine 'Entrepreneurship of the Year' Award in 2005. He simultaneously served as CEO of Onit, Inc., a national sourcing company specializing in placements for all levels of technology skill sets.   Mr. Pfister was also the National Program Office Leader for American Express leading some of the largest technology transformation initiatives in the company's history. He served as a Licensed Engineering Officer in the U.S. Merchant Marine, holds a B.S. from the State University of New York Maritime College in Facilities Engineering, and completed Harvard Business School's Executive Education Program for Board Directors.   Mr. Pfister is the creator of the ‘Board as a Service' (BaaS) engagement model, an industry he is credited with inventing. He is a Master Speaker and conducts national speaking tours, lectures, and seminars focused on effective leadership, strategy, Board architecture, becoming an exceptional Board Director candidate, professional project/program management, and entrepreneurship.    His popular book, 'Across The Board: The Modern Architecture Behind an Effective Board of Directors,' an Amazon best-seller with circulation in over 70 countries, has influenced a whole new generation of Board Directors.    Mr. Pfister is a proficient Board Director and CEO with experience across multiple industry verticals. He is typically the Chair, or a member of the Strategic Planning Committee, Governance Committee, Technology & Cybersecurity Committee, and Nominating Committee. Mr. Pfister's experience as a renowned Board Consultant, having guided and coached hundreds of Boards, Board Committees, and Board Members, additionally offers up unique and informed viewpoints to the companies he serves.    He holds an Executive Masters Professional Board Certification through the American College of Corporate Directors (ACCD), is a member of the National Association of Corporate Directors (NACD), is a certified Project Management Professional (PMP) through the Project Management Institute (PMI), holds a Global ESG Certification through Competent Boards, and holds a Certified Cyber Intelligence Professional Board Certification (CCIP) through the McAfee Institute.           Nonprofit Architect Podcast Links     Website: http://nonprofitarchitect.org   Community: https://www.facebook.com/groups/NonprofitArchitect    Ultimate Podcast Guide https://www.fatfreecartpro.com/ecom/gb.php?&i=1698463&cl=377219&c=cart&ejc=2&custom=card Subscribe and leave a review https://podcasts.apple.com/us/podcast/nonprofit-architect-podcast/id1481292481 Patreon https://www.patreon.com/NonprofitArchitect Watch on YOUTUBE https://www.youtube.com/channel/UCQm8fnR2sHyrmLpV2jKYajA Listen to these other great podcasts from Veterans. https://nonprofitarchitect.org/veteran-podcast-network/ Want help getting your podcast started? https://nonprofitarchitect.org/podcast-production-services/

In today's episode Ross Lauder speaks to Mark A. Pfister, he is the CEO and Chief Board Consultant at M. A. Pfister Strategy Group, Inc., an executive management board consulting firm serves as strategic advisory council for executives and boards in the public, private and non-profits sectors. He is chairman and CEO of Integral Board Group and creator of The Board as a Service Engagement Model which is accredited with an invention in the industry itself. He is a board director and board consultant having worked with hundreds of board public, private and non-profit organisations as their directors with focus on strategy, governance and technology particularly in cyber security. He speaks in over 80 events yearly, with international speaking towards topics of strategy, building an effective board for your company and becoming an exceptional board director candidate. We kick of by asking Mark to tell us what lead him here and to share his journey thus far: Large scale projects Starting my own company Always focused on leadership Ask more questions It's been a fun trip Always learning We have Mark share some success stories and challenges: If I knew back then, what I know now Building a sounding group From startups to global organizations Be advised Select folks that are intelligently curious Thought process We ask Mark, what is Board as a Service and what does that mean to him? PE and VC world Board as a service model Operating as a board of advises You don't have to give up voting rights Skill set and balance of personality types We find out from Mark what are the biggest challenges organisations face when they get to those categories when scaling: Company is established Who are they surrounding themselves with Growth phases The team that are supporting the leaders Due Diligence Does that group bring clout Debt investors/ loan officers The bank tries to limit the risk Its like your buying a seat The right people bring a network An oversight of governance When making this kind of transition, what does that look like and how does he help: They are not prepared for this Responsibility Gaps in people that have had c-level titles Having the right IQ High level strategy --- Send in a voice message: https://anchor.fm/gloabl-tech-leaders/message

Mark A. Pfister is Chief Executive Officer of Integral Board Group and the Chairman of the Board. He is also the CEO of M. A. Pfister Strategy Group, an executive management firm that serves as a strategic advisory council for executives and boards in the private, public and nonprofit sectors. His success has been repeated across a wide range of business situations and environments. Mr. Pfister prides himself on being a coach and mentor to senior executives and is sought by teammates for this unique skillset.Mr. Pfister is a certified expert project/program manager and frequently consults on global projects in their initiation phases as well as programs that require remedial focus to bring them back on track. He has deep knowledge and experience in entrepreneurship, turnaround management, data analytics and consults companies of all sizes in business strategy, structure, development, operations and raising capital.Mr. Pfister is considered to be the inventor of the ‘Board as a Service’ (BaaS) engagement model, an industry he is credited with inventing, and frequently lectures on this topic. He also conducts speaking engagements, lectures, courses and seminars nationally focused on effective leadership, board strategy, professional project/program management and entrepreneurship.He is a certified Advanced Professional Director through The American College of Corporate Directors (ACCD), an active member of the National Association of Corporate Directors (NACD), a certified Project Management Professional (PMP) through the Project Management Institute (PMI) and holds a Certified Cyber Intelligence Professional (CCIP) Board Certification through the McAfee Institute.Learn More: www.integralbg.comInfluential Influencers with Mike Saundershttp://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/

Mark A. Pfister is Chief Executive Officer of Integral Board Group and the Chairman of the Board. He is also the CEO of M. A. Pfister Strategy Group, an executive management firm that serves as a strategic advisory council for executives and boards in the private, public and nonprofit sectors. His success has been repeated across a wide range of business situations and environments. Mr. Pfister prides himself on being a coach and mentor to senior executives and is sought by teammates for this unique skillset.Mr. Pfister is a certified expert project/program manager and frequently consults on global projects in their initiation phases as well as programs that require remedial focus to bring them back on track. He has deep knowledge and experience in entrepreneurship, turnaround management, data analytics and consults companies of all sizes in business strategy, structure, development, operations and raising capital.Mr. Pfister is considered to be the inventor of the ‘Board as a Service’ (BaaS) engagement model, an industry he is credited with inventing, and frequently lectures on this topic. He also conducts speaking engagements, lectures, courses and seminars nationally focused on effective leadership, board strategy, professional project/program management and entrepreneurship.He is a certified Advanced Professional Director through The American College of Corporate Directors (ACCD), an active member of the National Association of Corporate Directors (NACD), a certified Project Management Professional (PMP) through the Project Management Institute (PMI) and holds a Certified Cyber Intelligence Professional (CCIP) Board Certification through the McAfee Institute.Learn More: www.integralbg.comInfluential Influencers with Mike Saundershttp://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/