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In this episode of Mining Minds, we sit down with the leadership team behind South32 Hermosa in Southern Arizona: Andy Thompson, Vice President of Project Delivery; Aaron Lamb, Project Director; Miguel Lamadrid, General Manager of Operations; and Joe Dase, Construction & Execution. The team takes us inside the realities of building a major underground mining project on an exceptionally tight footprint—from shaft sinking, concentrator construction, dewatering and water treatment to the project's "Bluetooth laydowns," an 11-day continuous headframe pour, and the logistics required to keep construction moving safely and efficiently. The conversation goes beyond construction to explore the culture and long-term vision behind Hermosa: developing a local Santa Cruz County workforce, building a regional mining supply chain, supporting critical mineral production, and integrating autonomous equipment, remote operations, real-time data and AI into the mine of the future. At the center of it all is a clear leadership commitment: build the project without fatalities or life-changing injuries, create lasting opportunities for the community, and prove that advanced technology works best when it empowers the people doing the work. The best mining stories are never just about the project. They're about the people building it. Chapters: 00:00 South32 Hermosa: Building a Major Mine on a "Postage Stamp" 06:30 Inside the Hermosa Project: Shafts, Concentrator & Construction Progress 08:30 "Bluetooth Laydowns" — Solving Hermosa's Massive Logistics Challenge 10:30 Building the Right Team, Culture & Trust from Day One 15:00 The 11-Day Continuous Headframe Pour vs. Arizona Monsoon Season 17:00 50% Complete: Leadership, Humility & Executing a World-Class Project 21:00 Water Treatment, Dewatering & Investing in the Local Community 25:00 Critical Minerals: Zinc, Silver, Lead, Manganese, Copper & U.S. Security 39:30 The Future of Mining: Autonomous Equipment, Remote Operations & AI 49:00 No Fatalities, No Life-Changing Injuries — The Legacy Hermosa Wants to Build
Jerry spoke to John Fogarty, GAA correspondent with the Irish Examiner, who broke this story.
Recorded on 30 July 2026 for ICMDA Webinars.Peter Saunders chairs a webinar with Prof Paul Rylance Treating a patient should not be just about the condition, but also their psychosocial and spiritual needs – Body, Mind and Spirit. All over the world healthcare systems are increasingly pressured. Attitudes of many doctors and other healthcare workers are changing, with concerns about work-life balance and burnout.In this context multi-professional team members might be less willing to “go the extra mile” in offering compassionate care, in the way Jesus demonstrated. There are many studies that show compassion benefits not just patients but also healthcare workers.Professor Rylance will be sharing thoughts about the nature of Whole Person Care, evidence for the benefits, and how it can be taught.Professor Rylance has been a Consultant in General and Renal Medicine in Wolverhampton, UK. Throughout his career he has led medical education, as Postgraduate Clinical Tutor and then Head of the Undergraduate Academy and is Honorary Professor in the University of Birmingham.He is part of the Management Team of PRIME International (Partnerships in International Medical Education), a Christan Medical Education charity, whose teaching includes Whole Person Care.His overseas experience started with a medical student elective in Liberia and more recently has taught with PRIME in the Seychelles, Uganda and Burundi, and now increasingly developing international online programmes.For more info from PRIME visit https://www.prime-international.org/home.htmTo listen live to future ICMDA webinars visit https://icmda.net/resources/webinars/
Micky Walsh and Eddie Scally take a look at Mayo, discuss Kilkenny's newly confirmed management team, and break down the opening weekend of the junior and intermediate leagues.They also dive in detail into the first round of the St Canice's Credit Union Kilkenny Senior League, with analysis on the key matchups and what to watch for across the weekend.The KCLR Hurling Podcast is brought to you by Morrissey Motors Peugeot Kilkenny.
Which structure works best for a property management business: Departmental or Portfolio? This is a topic that can be pretty polarizing in the industry. Welcome back to The Property Management Show, where we deep dive into the world of property management, marketing, and entrepreneurship. Today, we're talking with two prominent property management business owners in Central Florida. Welcome to Maryann Hoffman and Andrew Dougill of Hoffman Realty and David and Stacy Wilson of Wilson Management Group. These experts are talking about the structures they've adopted and offering some advice to property management owners who have not yet decided on how they want to organize their businesses. td {vertical-align: top; border:1px solid #eee;} li {font-size:15px;} .clean-td {border-bottom:none;} Podcast Summary Each type of management structure has its pros and cons. For property management companies that are about to build out their own structure, they need to think about the things they like to do and don't like to do. Deciding what works best will require flexibility. Processes and systems are often more foundational than how a property management company is organized. Guest Bios: Hoffman Realty Andrew and MaryAnn Hoffman are the founders and principals of Hoffman Realty, bringing decades of leadership and experience to the Tampa Bay property management industry. MaryAnn, a licensed real estate broker, entered the industry in 1983 and established Hoffman Realty in 1988 with a clear vision: to deliver personalized, high-quality service to small residential investors. In 2000, Andrew, then Vice President of Engineering at TECO Energy, joined the firm to lead business operations, aligning his background as a long-time real estate investor and landlord with the company's mission. Together, they have built a 38+ year track record of supporting residential investors throughout the Tampa Bay area and currently oversee a portfolio of approximately 450 managed properties. Hoffman Realty's continued success is rooted in a disciplined operational approach and a strong commitment to client service, with MaryAnn remaining actively involved in day-to-day oversight to ensure every client receives personal attention, and no property owner is overlooked. Both Andrew and MaryAnn are deeply engaged in the professional community. Andrew is an active member of Suncoast Tampa Area Realtors (STAR), the Bay Area Apartment Association, and the Tampa Bay Chapter of NARPM. He has served as Property Management Chair for Greater Tampa REALTORS®, is a member of the STAR Government Affairs and Property Management Committees, a former Tampa Bay NARPM Board member, and currently serves as Tampa Bay NARPM Legislative Chair—advocating for landlord-tenant policy at both the state and national levels. Wilson Management Group Wilson Management Group was founded in Orlando in 1986 and has been family-owned and operated ever since. David Wilson obtained his Real Estate Salesperson's license in 1993 and began working for WMG as a property manager. In 2005, he obtained his Real Estate Broker's license and gradually transitioned into overseeing all day-to-day business operations. David, and his wife, Stacy, purchased the business from his parents in 2014, and they run it together with their fantastic team. They are active members of NARPM (National Association of Residential Property Managers). David has been a member since the Orlando/Central Florida chapter was formed in 1995. They are passionate about keeping Florida a landlord-friendly state, for the benefit of their current and future clients. They participate every year with NARPM in annual legislative summits both in Tallahassee, FL and Washington, DC, advocating for the rights of landlords here in Florida. What Do Successful Central Florida Property Management Companies Look Like? Let's take a look at who we're talking to today: Hoffman Realty is based in the Tampa Bay Area. They serve communities as far north as State Route 54 and as far south as Apollo Beach and Wimauma. They're a departmental structure and have about 450 companies under management. Wilson Management Group is in Orlando. They're a portfolio style management company and serve all of Orange and Seminole Counties, with part of Lake County, Volusia County, and Osceola County within their scope. They also manage about 450 doors. How Do These Structures Differ? At the NARPM Broker/Owner Conference this year, Matthew Tringali of BetterWho presented a framework called The Team Structure Checklist, which highlighted the fundamental differences between each business structure. Here's what Maryann reported from that event: Departmental Structure. Most people are in the office and available for phone calls, answering questions, and serving more specialized areas of expertise. There's one person managing inspections for all properties and another person managing the accounting or the leasing. One point of contact takes care of customer service. There are property management departments. Portfolio structures would have one professional with a portfolio of 75 to 125 properties and they handle everything. The entire experience of that property is under their purview, whether we're talking about maintenance or leasing or tenant management. The primary point of contact is the property manager overseeing the portfolio. Does the Company Structure Impact Quality of Service? When we talk about departmental vs. portfolio structures, is it merely an internal operational decision that owners don't notice, or are there differences in how service is delivered and perceived? It depends. When we talk about portfolio models, we're often talking about companies that cover a larger geographic area, and to expand the business portfolio is necessary. Departmental structures work better for smaller service areas. Both structures can provide excellent client experiences. This depends on policies and procedures and how effectively and consistently the company can apply those. It also depends on staff. A leasing agent having a bad day in a departmental structure will not affect an owner who calls to talk about accounting. But in a portfolio structure, the property manager may be having a bad day, and that can affect any owner who calls for help. The answer to high-quality service delivery in either structure? Having strong systems. Which Model is More Scalable for Property Management Companies? Property management companies may want to know if one type of company can support growth better than the other, but the answer comes down to company goals and vision. Portfolio property management companies are geographically based. Each property manager has a portfolio that they manage, and the properties assigned are based on maintaining boundaries geographically. There's always a bit of overlap, but it's not going to work to have property managers crossing counties while trying to provide great service. David and Stacy want their property managers to concentrate on their portfolios to the best of their ability. So from an expansion perspective, portfolio works for management companies that want to grow geographically. It's possible to add another property manager when new doors are added in different neighborhoods or cities. Departmental management companies grow best within a tight service area. Maryann and Andrew note that their employees go home at night without being on call for owners or tenants who might need them (Maryann hands out her cell phone for that purpose). The point is to have good property managers who communicate well with existing clients before growing. A new client joined Hoffman Realty because he had not heard from his previous property manager for three months. It turned out his assigned manager had left the company, but no one there had told him. In each business structure, growth is only possible with good systems, clear assignment of duties, and smart staff. What Are Some of the Weaknesses in Portfolio and Departmental Property Management Structures? What if a tenant doesn't pay rent? What if there are complaints that repairs are taking too much time? What if a key property manager leaves the company? Portfolio The main challenge for portfolio companies is the loss of that knowledge and expertise when a property anger leaves. And it's also important to be clear about who owns the client. In a portfolio system, you would not want a property manager to leave your company and take your clients with them. Property management is a relationship business. Internal controls are needed no matter what your structure. You will need: Management agreements Independent contractor agreements (this is how Wilson hires) Policies and procedures David and Stacy have done a great job of mitigating risk and establishing that clients belong to the company, not the property manager. Most of the professionals working for them have been with the company for over 15 years. Departmental For departmental companies, it can be a challenge to juggle all the repairs. It requires a lot of time management to negotiate every single lease renewal. Things come up and Maryann and Andrew must decide when the limits of their system have been reached and it's time to hire another person. Another weakness in departmental businesses is that sometimes owners and landlords can feel passed around from one person to another. They're talking to someone different about maintenance and accounting, for example. As the Business Development Manager, Maryann makes sure she is the point of contact for any struggles owners may encounter. There are lots of questions when they're being onboarded, but once the path is clear, things settle quickly. How Are Florida Property Management Companies Unique? The housing collapse in 2008. COVID eviction moratoriums. Massive hurricanes. Post-pandemic pricing surges. Major relocation of new residents into Florida. Major insurance crisis. Florida management companies have been through a lot. How does each business structure approach these elements that are unique to Florida property management? Andrew said that for Hoffman Realty, the 2008 crisis was one of the worst to manage. There had just been a huge boom and prices were high. Then, the market crashed and people who had no intention of being landlords found themselves renting out homes when they could not sell.That included a lot of private equity firms.Maryann remembers a meeting with a huge company that was planning to buy hundreds of properties in 2010. It was exciting at first; the idea that they would get so much business. But the geographic area covered seven counties. Hoffman Realty would have had to change their entire operation in order to accommodate that management contract. For Stacy and David, the COVID pandemic and hurricanes are particularly memorable.During the pandemic, people did not want to leave their homes but they needed to see properties. At that time, video walk-throughs were not common, but they quickly became necessary. They could not imagine doing without video tours, now. Property management companies in Florida have to adapt to manage these crises.In 2004, there were three different hurricanes that hit the Orlando region in a span of three weeks, including the very powerful Hurricane Charlie. That storm took out the power to the Wilson Management Group office for two and a half weeks. But they still had to operate. Trees were down everywhere and property managers could not use phones or email. This was long before the technology we have today. David was grateful that they had planned ahead and printed out what they needed and were able to physically check on their properties. Diving Deeper into Hurricanes: How Do Business Structures Respond? More recently, after Hurricanes Milton and Helene in 2024, Hoffman Realty had three pages of roof repairs that their properties needed. This is how the departmental process served them: One person was in charge of roofs. Another person was in charge of fence repairs. Another handled mold remediation. Separate people were assigned to insurance adjusters. Staff members were calling tenants to ask about any damage. It was a mess, Maryann said, but everything was departmentalized already. As a portfolio-based company, David and Stacy would have their property managers check in with tenants, first. In the first few days after a hurricane, roads were dangerous. There were no stop lights and trees were down across town. Before putting their property managers in any kind of situation where they had to go out and put eyes on a property, they'd ask their tenants for reports. Instead of conducting 30 inspections a month, their property managers were eventually conducting about 30 per day. What is the Relationship Between Team Structure and Company Size? Is there a size where one specific structure makes more sense than the other? It may not matter. Regardless of the business model a Management company has, there is some level of overlap into different sorts of business models no matter what. Some companies have a pod style, with senior and junior managers and they have coordinators in that pod. Andrew and Maryann have a departmental business which is similar. In the Wilson portfolio structure, property managers still have back-office support for accounting and leases. Overlap should be expected. Scaling any of those structures can be challenging. For portfolio companies, property managers are geographically aligned, so if there is a burst of new properties that come under management, how are they assigned when all of the existing property managers are at capacity? How Do Property Managers Know Which Structure is Right for Their Company? Maybe you're a smaller company at 50 to 100 doors, and you have to decide whether to form a portfolio or department company structure. What clues should you be looking for that might tell you which path is the best? Andrew says that if you're growing from a one-person show to a larger company, you'll realize you need help, and you should delegate the tasks you don't like to do. Maybe you like leasing and talking to landlords but you don't like coordinating maintenance. That maintenance supervisor should be your first hire. Stacy and David advise to be prepared for one thing: systems will break down as you grow. Whether you gravitate towards departmental or portfolio or something else, you'll have to pivot or adjust at some point. You might start off with one model and pivot to the other. Try to anticipate where the break might occur. If you can see it coming, you can prevent it. How Can AI and Technology be Used? Thanks to automation and AI, it's possible to do more with fewer people. With the help of technology, property management owners know that they can focus more on relationships. And remember that AI is able to do a lot of things, but it can't just be plugged into a property management business. Automating something that is broken will just allow mistakes to be made faster. We're saying it again: processes and procedures are essential. Deploying AI will not magically fix problems. Will Owners Care about Company Structure when Choosing a Property Management Partner? Hopefully, clients will ask deeper questions about how your business functions. How are applicants screened? How quickly does the staff handle maintenance? How and when will my residents get solutions to their problems? These are the things that help determine how efficient a property management business is. Company structure is rarely a part of the interview. Property managers trying to earn new business will want to clarify with the property owners and investors what the long-term financial goals are. That may play into how they decide what kind of company they hire. But that may not have to do with structure; it may have more to do with the perspective of the business and how they manage. What Are the Last Words from Hoffman Realty and Wilson Management Group? Here's what our guests want to leave you with: Loving what you do is a big part of success. Start off with strong systems and get those down before growing a property management company. Owning investment real estate is great. If you're starting off, keep moving forward. How can you connect with our fantastic guests today? Connect with Maryann and Andrew from Hoffman Realty at http://hoffmanrealty.com/ Connect with Stacy and David from Wilson Management Group at https://www.wilsonmanagementgroup.com/about Thanks for joining us on The Property Management Show. 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Zorro Ranch remains one of the most unresolved locations in the Jeffrey Epstein story because it was not just a vacation property; it was a remote, controlled environment where Epstein could operate with privacy, distance, and enormous logistical control. The ranch has long been tied to allegations, questions about who visited, who stayed there, what staff saw, how guests were moved around, what records were kept, and whether evidence was missed, ignored, destroyed, or never properly pursued. Unlike Epstein's Manhattan mansion or Palm Beach residence, Zorro Ranch sat in isolation, which made the people who worked there even more important. In a place that remote, caretakers, groundskeepers, house staff, drivers, security personnel, and property managers would have been among the few people positioned to understand the rhythm of the operation: who came and went, what areas were restricted, what routines were normal, what was unusual, and what changed after Epstein came under scrutiny.That is why the ranch caretakers matter so much, even though they have not been accused of crimes and should not be treated as criminals without evidence. Their importance is evidentiary, not accusatory. People who maintain a property like that can become living archives: they may know about guest patterns, construction changes, locked rooms, storage areas, document handling, security systems, staff instructions, deliveries, cleanup efforts, and whether outside agencies ever conducted a serious search. If they have not been fully deposed or questioned under oath, that leaves a glaring hole in the public record. The secrets of Zorro Ranch may not only be buried in files, flight logs, or real estate documents; they may be sitting in the memories of people who worked the land, opened the gates, watched the houses, kept the systems running, and saw the operation from the inside while the powerful people passed through and disappeared back into silence.to ocntact me:bobbycapucci@protonmail.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-epstein-chronicles--5003294/support.
Jamie Dodd hosts Canucks Talk live on location from AJ Pizza during Canada's first World Cup match. He chats to Greg Wyshynski about an incredible Stanley Cup Finals, and the storylines in the NHL. Then, he opens up the Whiteboard to chat about a new hire that General Manager Ryan Johnson made, as well as an AHL player signing as well. This podcast is produced by Dominic Sramaty and Elan CharkThe views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the position of Rogers Media Inc. or any affiliate.
Today, we are breaking down Toast, a name we have covered before but are revisiting because the story has changed enough to be worth telling again. Most listeners will have tapped a Toast terminal without thinking much about the business behind it. Our guest is Sean Barrett, founder, managing partner, and chief investment officer of Counter Global, who holds Toast as one of his largest positions and walks us through how a restaurant point of sale company became the operating system that runs the restaurant. He argues that Toast is best understood as the operating system for the restaurant rather than a payments terminal with software attached, and that the business grows as fast and as profitably as it does because the company spent years building purpose-built hardware, a multi-tenant software platform, and a sales force on the ground before it moved into new markets across grocery, enterprise, hospitality, and international. We also discuss why a business winning roughly half of new restaurant openings in the United States still trades at a multiple that looks closer to a mature company than a category killer. Please enjoy this Breakdown of Toast. For the full show notes, transcript, and links to the best content to learn more, check out the episode page here. ----- Become a Colossus member to get our quarterly print magazine and private audio experience, including exclusive profiles and early access to select episodes. Subscribe at colossus.com/subscribe. ----- This episode is brought to you by Portrait Analytics - your centralized resource for AI-powered idea generation, thesis monitoring, and personalized report building. Built by buy-side investors, for investment professionals. We work in the background, helping surface stock ideas and thesis signposts to help you monetize every insight. In short, we help you understand the story behind the stock chart, and get to "go, or no-go" 10x faster than before. Sign-up for a free trial today at portraitresearch.com ----- Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here. ----- Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Timestamps (00:00:00) Welcome to Business Breakdowns (00:03:19) Toast Business Overview & Financials (00:06:31) Recurring vs. Reoccurring Gross Profit (00:07:39) Nuance on Revenue Semantics (00:10:05) Transformation from 2020 to Today (00:11:51) Full Product Offering Overview (00:14:13) Revenue Model — Recurring vs. Transaction-Based (00:16:08) Net Take Rate (00:17:22) Software Side of Revenue (00:18:49) Hardware & SaaSpocalypse Connection (00:22:31) AI Offering & What They're Shipping (00:27:01) Impact of 8% Revenue Uplift for Restaurants (00:27:12) Competitive Landscape (00:32:44) Switching & Churn Dynamics (00:34:52) Competitive Advantage & Moat (00:37:43) Management Team & Culture (00:39:57) $10B Gross Profit TAM & Runway (00:44:01) Valuation Approach (00:45:53) Key Risks (00:48:32) Key Lessons
'Aaron Downes and Harry Pell on making their friendship a winning partnership with The Bulls, the challenge of managing semi-pro players, and the respect they hold for Cheltenham boss Steve Cotterill. 'Aaron Downes met Harry Pell when they were players together at Cheltenham Town FC more than a decade ago. They became fast friends. And so in the spring of 2026 when phoenix club Hereford FC offered Downes his first shot at football management, who else to be his assistant than his best mate? It's a captivating story so far - let's hope it's just the start. *******************
Let's Talk: Customers of Jos Electricity Distribution Company, JEDC have decried the poor electricity supply and high deduction in billing when paying for prepaid meters. The billing which is said to have ranged between 2,000 naira and 10,000 naira have left the public wondering what has happened to the current payment plan without the government mentioning what must have happened.What has been your experience with the recent deductions made on electricity recharge, share with us?Management Team of JEDC will be live on Let's Talk with Richard Badung and Emeka Umesi. Don't miss out
All Home Care Matters and our host, Lance A. Slatton were honored to welcome Elizabeth Field as guest to the show. About Elizabeth Field, Chief Operating Officer at the Elizabeth Dole Foundation: Elizabeth Field joined the Elizabeth Dole Foundation in February 2024 as its first Chief Operating Officer. Prior to that, she served as a Senior Executive Director in the Government Accountability Office's (GAO) Defense Capabilities and Management Team, where she led a broad body of work related to military quality-of-life issues, as well as defense management, business operations, and reform. A recognized expert on the Department of Defense, she has testified several times before Congress, and her work has been featured by various news outlets, including National Public Radio, CNN, and The New York Times. Before joining GAO in September 2017, Ms. Field served as Chief of Staff and Senior Advisor to the Under Secretary of State for Civilian Security, Democracy, and Human Rights. Ms. Field also previously served as Assistant Inspector General for Audits and Inspections at the Office of the Special Inspector General for Afghanistan Reconstruction, which was charged by Congress with conducting audits, inspections, and investigations to improve the effectiveness and efficiency of the Afghanistan reconstruction effort and to detect and deter waste, fraud, and abuse. Ms. Field's first tenure with GAO lasted from 2002-2010, during which she worked primarily as a Senior Analyst in the International Affairs and Trade Team and conducted fieldwork in the Middle East, Africa, Asia, and Latin America. From 2000-2001, she served as a Jacob K. Javits Fellow on the Public Health Subcommittee of the U.S. Senate Committee on Health, Education, Labor, and Pensions. Ms. Field holds a Master's Degree in Public Policy from Duke University and a Bachelor's Degree in History from Davidson College, where she graduated cum laude. The proud daughter of an Army veteran, she lives in Washington, D.C. with her two sons, Graham and Henry (a West Point cadet), and their rescue dog, Maisie. About the Elizabeth Dole Foundation: The Elizabeth Dole Foundation is the preeminent organization empowering, supporting, and honoring our nation's 14.3 million military and veteran caregivers—the spouses, parents, family members, and friends who care for America's wounded, ill, or injured service members and veterans. Established by Senator Elizabeth Dole in 2012, the Foundation works to empower military and veteran caregivers, their families, and their communities through programs, partnerships, and advocacy that drive innovative, impactful, and sustainable solutions. About the 11th Annual National Convening: Registration is now open for the Elizabeth Dole Foundation's 11th Annual National Convening – and you won't want to miss it! Join us on May 19, 2026, in Washington, D.C., at the iconic Ronald Reagan Building and International Trade Center, where leaders, advocates, and caregivers from across the country will come together for a powerful day of connection, conversation, and action. If you are unable to join us in-person, you can register for virtual attendance using the same link. Last year, Convening attendees helped us begin to develop the National Blueprint for Action—a practical, solutions-driven roadmap designed to strengthen support for the 14.3 million military and veteran caregivers nationwide. Now, as we officially launch that Blueprint, we commit to act—bringing together caregivers, business and industry leaders, and policymakers to advance a nationwide Culture of Caregiving. Inspired by thought-provoking plenary speakers, you will participate in interactive working sessions and breakout discussions to learn how you can make a difference. In-person attendees will also experience our dynamic Innovation Expo, featuring more than 30 organizations across military and veteran services, healthcare, and beyond. There, explore valuable resources, spark meaningful connections, enjoy a complimentary headshot, and take a moment for yourself at our chair massage station.
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Are your account managers drowning because you never built the system around them? Are you still the one clients call when something goes sideways, even though you hired someone to handle that? In seven years, today's featured guest and her co-founder built a team of six and developed an account management structure that worked well enough to earn a speaking slot at Elevate. She'll break down the exact touchpoint cadence her agency uses to retain clients and grow accounts, what she looks for when hiring account managers, and what it took to actually get out of the way. She'll also share what makes a co-founder partnership work when so many of them fail. Michelle Keckler is the co-founder of KNC Marketing, a full-service digital marketing agency based in Nashville, Tennessee. She and her co-founder Danielle launched the agency after Danielle was laid off from a company they both worked at. Within two months they had enough clients for Michelle to leave her corporate job. Michelle spoke at Elevate and has been a member of the Agency Mastery Mastermind. Her focus inside the agency is on client relationships, account management structure, and building a team that can own outcomes without founder involvement. In this episode, we'll discuss: How to set your account managers for success What to look for in an account manager Why letting go is not a one-time decision Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Toggl: Most agencies are losing 15–30% of their profit every year: lack of time tracking, messy manual timesheets, scope creep, untracked revisions, and all those "quick" client requests that never get billed. Toggl has created a fast, interactive way to uncover exactly where your margins are leaking. Start your investigation now at toggl.com/smartagency and use the code SMARTAGENCY10 at checkout for a 10% off annual plans. The Account Management System That Actually Retains Clients For Michelle, the first step to setting her account manager for success is to hand off ownership of that account to them right away and make that clear to the client. After that, they rely on a structured cadence built around three consistent touchpoints: weekly status updates so clients always know where things stand, monthly meetings to review campaign metrics and look at the next 30, 60, and 90 days, and quarterly business reviews that step above the day-to-day to assess overall direction and impact. What makes the cadence work is not the frequency. It is what happens inside each touchpoint. Michelle is specific about this: the monthly meeting is more than just a metrics review. It is an opportunity to ask the client what has changed in their business, whether they made a key hire, lost a team member, or landed a new account that shifts priorities. Often agencies get so focused on delivering the work that they stop asking questions that would help them serve the client better. That gap is where accounts quietly go sideways before anyone notices. Who to Hire for Account Management (And What to Actually Look For) Account management is one of the hardest roles to hire for because it requires a combination of skills that rarely come packaged together. Michelle is direct about this: you are looking for someone who can sit in a room with a client, speak confidently about the work, handle a difficult pricing conversation, and bring enough business understanding back to the internal team to actually inform strategy. She calls it a unicorn role, and she means it. What she's learned through experience is that marketing background matters less than business acumen and leadership mindset. Several of their best account managers came from strong business backgrounds with no formal marketing experience. They hired for values alignment and problem-solving ability, then trained the rest. The interview process shifted from culture-fit questions toward situational ones: how would you handle a frustrated client, tell me about a hard conversation you navigated. Knowledge can be taught. The instinct to lead a client relationship under pressure cannot. Getting Out of the Way Is a Decision You Have to Make More Than Once Michelle is honest about the fact that letting go of account management was not a one-time decision. It was a pattern she had to interrupt repeatedly. Early on she stayed involved because she knew her first hire personally. As the team grew, the justification changed but the behavior did not. advice from Darby, Agency Mastery's Agency Scale Specialist, to take the floaties off and let her people swim, stuck with her because it named the real problem: the systems were in place, the people were qualified, and she was still hovering. The practical shift that made the difference was removing a bottleneck in the operations structure. Danielle had been handling project management as an additional layer between account managers and the internal team. Moving project management back to the account management team eliminated a handoff, sped up delivery, and forced the account managers to own the full outcome of each client relationship. That structural change did more than any mindset shift could on its own. The role became clearer, the accountability became cleaner, and the team stepped into it. What Makes a Co-Founder Partnership Actually Work Michelle and Danielle are cousins who have built a seven-year agency together, which puts them in a small category. Michelle is candid about why she believes many partnerships fail and why theirs has not. The foundation is shared values and a shared goal for the business. The operating reality is that they have very different personalities, and that difference is a feature, not a bug. Danielle is the fast implementer. Michelle is the one who wants to think it through. One is the gas, one is the brake, and the business has avoided several train wrecks as a result. What she is clear about is that a partnership is not a shortcut. It requires the same kind of honest communication and tolerance for imperfection that any long-term relationship does. There will be stretches where one partner is carrying more than the other. There will be disagreements about pace, direction, and priorities. What matters is that both people want what is best for the business and the team, and can say the hard thing to each other when it needs to be said. Michelle is not selling the partnership model to everyone. She is saying that if you find someone with complementary strengths and the same core values, do not let the fear of conflict talk you out of it. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
Pete Grandin has spent over 40 years building GrandScapes into one of Rhode Island's premier landscaping companies — and the last few years have looked completely different. In this episode, Pete breaks down how building a structured management team transformed not just his business, but his day-to-day life. From delegating his maintenance division to empowering a team that now holds its own weekly meetings without him, Pete's story is a blueprint for what's possible when you invest in the right people. If you're a trades owner still carrying everything yourself, this one is worth your time.
The Daily editor-in-chief and managing editor reflect on the 2025-26 year, the lessons they learned and how they dealt with unexpected challenges.
The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
AGENDA: 03:59 — Anthropic Surpasses OpenAI in Revenue 12:43 — OpenAI Management Reboot 18:24 — OpenAI Buys TBPN 29:00 — SpaceX Files for IPO Targeting $2 Trillion Valuation 37:21 — Doug Leone Returns to Sequoia Capital 41:14 — YC Kicks Out Delve 45:21 — The Rise of Open Router 57:59 — Supabase Targeting $10B Valuation 01:08:18 — The Mercor Hack and AI Cyber Threats Moving Forward 01:17:25 — The $1.8B Two-Person Company
„Am Ende entscheiden nicht die Zahlen, sondern die Menschen dahinter.“ In dieser Behind‑PE‑Episode des „Behind the C“-Podcasts spricht Franz Kubbillum mit Dr. Cornelius Maas, Partner bei SAS Capital, einem auf Healthcare spezialisierten Private‑Equity‑Fonds aus Tübingen, der seit über 30 Jahren ausschließlich in Gesundheitsunternehmen investiert. Maas erläutert, wie Private Equity funktioniert – von der Kapitalbündelung institutioneller Investoren über den Aufbau geschlossener Fonds bis zur Wertsteigerung und dem späteren Exit – und warum diese Assetklasse gerade im deutschen Mittelstand an Bedeutung gewinnt, etwa bei Nachfolgelösungen und Wachstumsschritten, die Unternehmer allein oft nicht mehr gehen wollen. Ein Schwerpunkt liegt auf der Frage, wie PE‑Häuser wie SAS Capital Management‑Teams einschätzen, People‑First‑Entscheidungen treffen und mithilfe maßgeschneiderter Board‑Strukturen Werthebel wie Buy‑and‑Build oder Internationalisierung aktiv begleiten. Dr. Maas beschreibt seinen eher untypischen Weg vom Profi‑Handballer und Junioren‑Weltmeister zum Praktikanten und später Partner in der Private‑Equity‑Welt – und warum er PE gern als „Profisport des Geschäftslebens“ versteht. Er zeigt auf, welche Eigenschaften C‑Level‑Manager in einem PE‑Setting mitbringen sollten: strategisches Denken jenseits reiner Linienverantwortung, Verständnis für die Logik von Investoren und Value Creation, unternehmerisches Gespür, klare Rollen im „Management‑Team als Sportmannschaft“ sowie die Bereitschaft, eigenes Kapital zu investieren und Interessen mit den Eigentümern auszurichten. Weitere Fragen, die Maas in dieser Episode beantwortet, sind: - Wie funktionieren Management‑Diagnostik, People‑First‑Denken und der Aufbau von Boards in der Praxis – von der Vier‑Stunden‑Management‑Präsentation bis zu proprietären Prozessen und „Social‑Setting“-Formaten jenseits des Konferenzraums? - Welche besonderen Anforderungen stellt Private Equity an C‑Level‑Manager – etwa an CEOs als „Häuptlinge“ zwischen Belegschaft und Investoren, CFOs als „Torhüter“ sowie an das Verständnis von Incentives, Value‑Creation‑Hebeln und Skin‑in‑the‑Game‑Strukturen? - Warum ist Private Equity trotz „Heuschrecken“-Debatte ein zentraler Baustein im Wirtschaftskosmos – insbesondere als Partner für Nachfolgeregelungen, Wachstumsfinanzierung und Internationalisierung im Healthcare‑Mittelstand? Themen: - C-level - Private Equity - Healthcare - Wachstum ----- Über Atreus – A Heidrick & Struggles Company Atreus garantiert die perfekte Interim-Ressource (m/w/d) für Missionen, die nur eine einzige Option erlauben: nachhaltigen Erfolg! Unser globales Netzwerk aus erfahrenen Managern auf Zeit zählt weltweit zu den besten. In engem Schulterschluss mit den Atreus Direktoren setzen unsere Interim Manager vor Ort Kräfte frei, die Ihr Unternehmen zukunftssicher auf das nächste Level katapultieren. ▶️ Besuchen Sie unsere Website: https://www.atreus.de/ ▶️ Interim Management: https://www.atreus.de/kompetenzen/service/interim-management/ ▶️ Für Interim Manager: https://www.atreus.de/interim-manager/ ▶️ LinkedIn-Profil von Dr. Cornelius Maas: https://www.linkedin.com/in/dr-cornelius-maas/ ▶️ Profil von Franz Kubbillum: https://www.atreus.de/team/franz-kubbillum/
Oli Hoffmann, auch bekannt als Oli Marakwet nach der Marakwet-Untergruppe des berühmten Läuferstammes der Kalenjin, ist ein spannender Läufer. Und mit ihm kann man ungalublich gut fachliches aus der Welt des Hochleistungssports austauschen, wie auch einfach dummes Zeug quatschen. Und beides machen wir.- Kurzes Intermezzo zur Leichtathletik Hallen-WM- Was geht beim Berliner Halbmarathon- Wie und warum organisiert Oli einen Weltklasse 10.000m Lauf irgendwo im Nirgendwo- Was passieren für Geschichten, wenn man einem Management-Team hilft, kenianische LäuferInne zu betreuen- Und warum hat Jan großen Ärger bekommen, als er 2025 das TheLightning10.000-Meeting moderiert hatSchaut gerne hier bei Oli vorbei: https://www.instagram.com/oli_marakwet/ https://www.instagram.com/the_lightning_10.000/https://www.interair.de/de/reisen/details/laufreise-kenia-2027Zu meiner Läufer-Stabi-App:https://geni.us/laufenisteinfach-pod Code LAUFENISTEINFACH20 Zum besten und einfachsten Regenerationstool: https://feelslike.sport/jan Code laufenisteinfachUnd weiteres zu meinen Laufreisen, Vorträgen und sonstigem findet ihr hier:https://janfitschen.de/Danke, dass ihr diese Folge weiterempfehlt und mit euren Freunden teilt.
Die Top-Meldungen am 25. März 2026: Erwin Müller benennt Management-Team. Brauerei Eichbaum ist vorerst gerettet. Fachkräftelücke an Fleischtheken am größten.
「JPCA京都 2026 実行委員メンバーインタビュー」シリーズ2026.5.29〜31の大会本番に向け、学会運営の裏側とその苦労、広報チームの役割などについて語っていただきました.運営チームは、懇親会、サイトビジットからお弁当などに至るまで、多岐にわたるお仕事は、私たちの知らない学術大会の裏側なのかもしれません.大変お疲れ様です.準備に向けた後半戦は、広報チームが様々なメディアを駆使して学会を盛り上げていきます.学術大会SNSもよろしくお願いいたします!もう学会参加申し込み手続きは終えましたか?お宿の手配もお忘れなく♪◯運営チームリーダー 石丸裕康先生◯広報チームリーダー 大島民旗先生
„Man muss auch mal den Mut haben, Risiken einzugehen, Dinge einfach zu machen – und in Kauf zu nehmen, dass es vielleicht nicht klappt.“ Dieses Mindset prägt Gertrud Kolb, CTO der Scout24 Gruppe. Scout24 zählt zu den führenden Tech-Unternehmen Deutschlands. Mit ImmoScout24 betreibt der Konzern die führende digitale Immobilienplattform des Landes, erreicht rund 20 Millionen Nutzende pro Monat und ist kürzlich in den DAX aufgestiegen. Damit bewegt sich Scout24 an der Schnittstelle von Technologie, Marktvertrauen und gesellschaftlich hochrelevantem Wohnraum. Gertrud Kolb verantwortet die konzernweite technologische Ausrichtung – von Systemarchitektur über Daten- und AI-Strategie bis hin zu Security und der gruppenweiten Application-Plattform. Ihr Fokus: Skalierbarkeit, Resilienz und technologische Exzellenz in einem hochdynamischen Marktumfeld. In dieser Behind the C-Episode spricht sie darüber, wie Scout24 mithilfe AI-gestützter User Experience die Immobiliensuche neu definiert, welche strategische Bedeutung Vertrauen im digitalen Immobiliengeschäft hat und wie sie als C-Level-Führungskraft mit Geschwindigkeit, Unsicherheit und kontinuierlichem Wandel umgeht. Außerdem beantwortet sie folgende Fragen: - Wie entwickelt Scout24 AI-driven User Experiences rund um die Immobiliensuche – von „AI Search“ bis zum Assistenten „Hey Immo“ – und welchen konkreten Mehrwert schafft das für Nutzer:innen und Makler:innen? - Wie trifft eine CTO in einem hochdynamischen Marktumfeld mutige, schnelle Entscheidungen trotz unvollständiger Daten – und welche Rolle spielen dabei Erfahrung, Intuition und der enge Austausch im Management-Team? - Vor welchen technologischen und geopolitischen Herausforderungen steht Scout24 – von Technical Debt über Kostendruck und Abhängigkeiten von US-Tech-Anbietern bis hin zu ISO-Zertifizierungen und Vertrauensaufbau – und welche C-Level-Best Practices helfen, das Tech-Setup langfristig flexibel und belastbar zu halten? Die Antworten hören Sie in dieser Episode von Behind the C. Themen: - C-Level - AI - Immobilien ----- Über Atreus – A Heidrick & Struggles Company Atreus garantiert die perfekte Interim-Ressource (m/w/d) für Missionen, die nur eine einzige Option erlauben: nachhaltigen Erfolg! Unser globales Netzwerk aus erfahrenen Managern auf Zeit zählt weltweit zu den besten. In engem Schulterschluss mit den Atreus Direktoren setzen unsere Interim Manager vor Ort Kräfte frei, die Ihr Unternehmen zukunftssicher auf das nächste Level katapultieren. ▶️ Besuchen Sie unsere Website: https://www.atreus.de/ ▶️ Interim Management: https://www.atreus.de/kompetenzen/service/interim-management/ ▶️ Für Interim Manager: https://www.atreus.de/interim-manager/ ▶️ LinkedIn-Profil von Gertrud Kolb: https://www.linkedin.com/in/gertrud-kolb-42842113a/ ▶️ Profil von Franz Kubbillum: https://www.atreus.de/team/franz-kubbillum/
Robert is Founder, Chief Investment Officer and the Managing Partner of the $5bn EM fund, Gramercy. He founded Gramercy in 1998. Robert has 36 years of investment experience dedicated to emerging markets with a specialization in distressed opportunistic credit strategies. He is a member of Gramercy's Management Team and is Co-Chair of the Risk Management Committee. In this podcast we discuss: EM in 2025: From Caution to FOMO EM vs DM: A Role Reversal Since COVID The Problem with EM Labels & Indices China: From 'Uninvestable' to Selective Opportunity Russia–Ukraine: Asymmetry, Reconstruction, and Market Blind Spots The Boom in EM Private Credit Where the Opportunities Are in EM Private Credit Mexico, NAFTA 2.0, and Geopolitics Venezuela and the 'Trump Corollary to the Monroe Doctrine' Fed Policy: The Only Conviction Is Lack of Conviction Portfolio Philosophy: Fighting FOMO and Overtrading
Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com **Request Tickets Via Text At (918) 851-0102 See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/
In this episode of Real Money Talks, we sit down with August Biniaz to unpack the reality of real estate investing across borders. August shares how Canadian investors can access U.S. multifamily opportunities, why certain markets outperform, and what smart real estate investing looks like when interest rates are high and economic cycles shift.We break down deal criteria, debt strategy, syndications, and the complex structure required to keep cross-border investing compliant on both sides of the border, what investors often overlook, and how to position yourself for long-term gains in 2025 and beyond.Thank you for tuning in. Remember, you don't have to navigate your wealth journey alone. Every week I'm here with conversations to guide you, challenge you, and help you grow. Subscribe, stay connected, and join me next Friday for another episode of Real Money Talks.Loral's Takeaways:August's Background and Transition to US Investments (02:12)Challenges and Strategies in Cross-Border Investing (07:30)Market Focus and Investment Criteria (09:31)Management Team and Future Goals (14:18)Conclusion and Contact Information (22:23)Meet August Biniaz
This three-part podcast explores how Medical Affairs leaders can navigate and lead through disruption with clarity, structure, and resilience.We explore how to construct and lead an agile, cross-functional crisis team. From defining roles to ensuring aligned decision-making across Medical, Regulatory, and Commercial functions, this episode emphasizes rapid coordination, internal trust, and shared accountability under pressure.
Elysia wears many hats, but in short she's an all-around badass. She recently stepped into the role of Team Leader for the Headwaters Ecosystem Management Team, Archbold Biological Station's in-house prescribed fire strike team. In this position, she leads regional fire management efforts to restore and maintain critical ecosystems while reducing wildfire risk across the Everglades Headwaters and the Lake Wales Ridge.Before joining Archbold, Elysia served as the Area Biologist for Florida Fish and Wildlife Conservation Commission's Lake Wales Ridge sites, where she worked to conserve large habitat corridors and restore some of Florida's most endangered plant communities.As you might expect, Elysia has incredible fire stories and she brought that same energy, passion, and deep knowledge to our conversation on the show.Join Us at the Lake Wales Ridge Fire FestAlso, if you'd like to hear more from Elysia and other fire experts, join us at the Lake Wales Ridge Fire Fest on November 8th, from 10:00 AM to 5:00 PM at Highlands Hammock State Park in Sebring, Florida. We'll be hosting a live podcast recording and expert panel featuring Elysia and other leaders in fire ecology.About Fire FestExplore the essential role of fire in Florida's ecosystems at a day-long festival filled with learning, demonstrations, and community engagement. Admission is free with the park's $6 entrance fee.10:00 AM — Gates OpenGrab a map, visit interactive exhibits, and explore booths and food trucks. See fire equipment up close, from helicopters to fire trucks, and chat with crews protecting Florida's landscapes.10:30 AM – 12:30 PM — PresentationsHear from fire scientists, land managers, and conservation experts during a morning of talks and discussions.1:00 PM — Main Stage: Live Panel & Podcast RecordingJoin our panel of experts as they share real-world fire stories and insights, including a special live podcast taping.1:00 PM — Burn Crew Gears UpWatch the team prepare for ignition and learn what goes into a safe prescribed burn.2:00 PM — Public Briefing & Walk to Burn SiteGet an overview of the upcoming demonstration and its ecological benefits.2:30 PM — Prescribed Burn DemonstrationSee fire in action! Live commentary and Q&A will accompany the burn.~5:00 PM — Mop-Up & Wrap-UpWatch how the crew ensures the site is safe before closing out the day.Learn more here: https://www.archbold-station.org/events/fire-fest-2025/
How often have you heard someone say they aspire to be an ISO consultant? Likely not at all! That's not surprising as it's quite a niche world to find yourself in, yet despite that, there are still thousands of ISO professionals worldwide. We're continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Anju Punetha, a QHSE Consultant at Blackmores, to share the journey of how she transitioned from special education in India, to ISO consultancy for international organisations. You'll learn · What is Anju's role at Blackmores? · What does Anju enjoy outside of consultancy? · What path did Anju take to become an ISO Consultant? · What is the biggest challenge she's faced when implementing ISO Standards? · What is Anju's biggest achievement? Resources · Isologyhub · From Silos to Synergy: The benefits of Implementing an Integrated ISO Management System Webinar registration In this episode, we talk about: [02:05] Episode Summary – We introduce Anju Punetha, a QHSE Consultant here at Blackmores, to discuss her journey towards becoming an ISO consultant who specialises in ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 20121 and ISO 55001. [04:05] What is Anju's role at Blackmores? Her role primarily involves supporting clients in two key areas: maintaining and continually improving their existing ISO management systems and helping them establish and implement new standards. As part of that support, she: · Conduct internal audits · Reviews and updates management system documentation · Facilitate management reviews · Train internal teams and prepare them for certification audits. When implementing a new ISO standard, she'll start with a gap analysis – i.e comparing their current practices against the standard's requirements. Then break down those requirements into simple, easy-to-understand language and create a practical plan to bridge the gaps. Depending on the standard, she may also facilitate strategic business risk assessments, environmental aspects and impacts assessments, or information security risk assessments. Additionally, Anju helps clients develop and implement policies and procedures, create legal and compliance registers, and verify their readiness for certification body audits. [05:55] What does Anju enjoy doing outside of consultancy?: Anju loves spending time outdoors with long walks being her go-to, as they help her unwind both physically and mentally. She also enjoys cooking for her family and friends. Experimenting with different cuisines and blending spices is something Anju finds incredibly relaxing. [08:00] What was Anju's path towards becoming an ISO Consultant?: Like many of the Blackmores team, Anju never planned to become an ISO consultant. She began her career as a Special Educator, working with children with special needs in India. Later, she transitioned into the development sector as a Research Assistant, working on projects funded by The World Bank and the UN World Food Programme. These projects focused on microfinance, training and development, and women & child health. However, that role involved a lot of travel, which became challenging after the birth of her first son. So, Anju decided that would be a good time to take a career break. When Anju was ready to return to work, she looked for an office-based role which resulted in her joining Ericsson, a Swedish Networking and Telecommunication Company as support staff, and progressed upwards to become the Learning and Development Manager at their rapidly growing Global Service Centre in India. This involved managing training requirements of an employee base of around 4000+ employees, involvement in stakeholder management at all levels and vendor management. As part of the Operational Excellence initiatives, she also got involved in preparing different business teams for their internal and external audits. During that time, Anju became interested in Ericsson's Group Management System, which all legal entities had to comply with. She then moved into the newly formed Quality Department and helped them to gain various ISO certifications. She was the Project Leader for implementing Ericsson's Operational Maturity Model compliant to the requirements of ISO 9001, ISO 14001, ISO 27001 and OHSAS 18001 (ISO 45001's predecessor). Joining Blackmores as an ISO Consultant felt like a natural next step when she relocated to UK. She's now been a member of our team for over six years, and continues to inspire others with her level of dedication to her work and clients. [13:35] What is Anju's favourite aspect of being a Consultant? – The variation in daily activities is a big positive for Anju. One day she may be conducting a gap analysis for Environmental Management System for an IT company, and the next drafting policies and procedures for managing Events Sustainably for an Event Management company or auditing a client on their Information Security Management System. No two days are the same! She also enjoys being able to work with a wide range of clients across sectors like IT, construction, facilities, asset management, event management, and train operating companies, all ranging from small businesses to large, multi-site organisations. She particularly enjoys working on Integrated Management Systems, as they help clients save time and money by streamlining multiple standards into one cohesive system. It reduces duplication, improves efficiency, and encourages collaboration across teams—breaking down silos and building synergy. [15:50] Upcoming webinar: If you'd like to learn more about the benefits of integrated management systems, feel free to register for our upcoming webinar here. [17:30] What Standards does Anju specilaise in and why? Starting with: · ISO 9001 Quality Management: A core foundation that many businesses start with when diving into the world of ISO Standards. This is an essential one for any ISO consultant and is often the first Implementation experience for many who go on to become ISO consultants. · ISO 14001 Environmental Management: This Standard provides a solid base for any business looking to start taking sustainability seriously. · ISO 45001 Health and Safety Management: Anju helped one of her previous employers implement this Standards' predecessor, and has since implemented and supported ISO 45001 for a number of Blackmores clients. · ISO 27001 Information Security Management: An increasingly popular Standard as we see more and more business rely on technology to keep their services running smoothly. · ISO 55001 Asset Management: A popular Standard within the facilities and public transportation sectors. This Standard aims to create a framework to help organisations manage the life-cycle of their assets. ISO 20121 Sustainable Event Management: ISO 20121 focuses on governing principles of sustainable development, which are: · Stewardship · Inclusion · Integrity · Transparency ISO 20121 was revised in 2024. The revised standard explicitly requires considering climate change and its impact on the event and stakeholders. The new version also expands beyond environmental concerns to encompass human and child rights, social impact (including mental health and diversity), and digital responsibility and how organisations should start considering these areas at the early stages of planning an event through post event activities. Recently, Anju has been busy in putting together the toolkit for transition to ISO 20121:2024 and preparing her clients with the implementation of the revised and new requirements. [21:10] What is the biggest challenge Anju had faced during a project and how did she overcome it?: Anju offers one experience in particular: She was working with a company that was implementing its first ISO Standard. The project not only involved creating and implementing standardised policies and procedures but also working on the overall change management within the business. The teams were used to working in silos for many years and were not very forthcoming with the idea of establishing and implementing standardised ways of working. This was due to various reasons, such as lack of awareness, operational activities taking precedence over risk and process-based approach. As a result, project leads struggled in getting support from the project sponsor and the extended project team in terms of time and effort. They had to put the project on halt for few months and only proceeded with the project after getting the full commitment from the sponsor and other project team members. During this time, ISO related roles and responsibilities were built into the job descriptions of the various stakeholders, these were agreed as part of the internal review processes and required time and effort for the different stakeholders within the business was agreed with the Management Team. At the end, this project helped the company to embed the standardised processes within the business, rather than it being just a tick in the box exercise to achieve certification. [25:35] What is Anju's proudest achievement? Anju's proudest achievement in relation to work, is when she's able to see a marked difference in the confidence level of her clients, from the start of the ISO implementation project, which is the gap analysis stage, to confidently facing the certification audit and demonstrating to the external assessors that the implementation of the ISO project was not just a tick in the box exercise for them. One achievement in particular stands out in recent months as she supported a client in successfully transitioning to the revised ISO 20121 standard. If you'd like any assistance with implementing ISO standards, get in touch with us, we'd be happy to help! We'd love to hear your views and comments about the ISO Show, here's how: ● Share the ISO Show on Twitter or Linkedin ● Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List
To ensure the proper checks and balances of an organization, it takes more than one person to manage your organization's grants, particularly when federal grant funding is involved. Even if you are the only one with “grant” in your title, it takes a team to get the job done. Let's talk about all the elements of grant management and who should be a member of your grant management team. JOIN THE FUNDRAISING HAYDAY COMMUNITY: Become a member of the Patreon
Kentucky man allegedly enters brother's home and stabs his testicles with scissors, Headline of the Week contender #2: Zoe Hamburger leaves McDonald's after 18 months of service, Toilets on 6-hour Virgin Australia flight stopped working and there was no place to land early
Labor & Management Team of the Phoenix Fire Department - Executive Assistant Chief Tim Kreis and Captain/Executive Vice President Tim Gammage Jr. team up in today's conversation to talk about the importance and successes of the Labor & Management Relationship. Discussion dives into the leadership depth within the Phoenix Fire Department over the last 40+ years. Adversity does not build character, it reveals it. Management is going to share authority and labor is going to accept responsibility. "Take ownership, not membership." Labor & Management together, should always be looking to do what is best for the firefighters and safety, and what is the best for customer service.
The collaborative group of state and federal agencies that manages grizzly bear recovery across the Greater Yellowstone Ecosystem met this week. The group discussed bear conflicts, population numbers and how to manage a growing bear population with a smaller team.
If you were managing a football team and you had someone with the skills to be a star quarterback, would you have them be a kicker? In this episode of the #DoorGrowShow, property management growth experts Jason and Sarah Hull discuss the pitfalls of having dual roles in your property management business. You'll Learn [01:26] How to Guarantee Your Team Will Fail [06:19] Why Dual Roles Often Do Not Work [09:17] Set Your Team Members Up for Success Quotables “It's never ideal when we have a dual role, but it is possible in certain cases.” ”Most entrepreneurs, we can do this, we can shift and balance back and forth. The problem is that then we think that's normal. And we expect other people to be able to do that.” “We make the mistake as entrepreneurs of assuming other people think the way we do.” “You probably could wear 10 different hats in your business, but you don't enjoy doing probably half of them at least.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript [00:00:00] Sarah: If you have a star quarterback... [00:00:02] Jason: yes. [00:00:03] Sarah: And that quarterback... [00:00:03] Jason: super sharp [00:00:04] Sarah: can put that ball anywhere on the field with pinpoint precision, [00:00:08] Jason: right? [00:00:09] Sarah: Are you going to take that quarterback and make him the kicker? [00:00:12] Jason: All right. We are Jason and Sarah Hull, the owners of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. At DoorGrow, we have spoken to thousands of property management business owners, coached, consulted, and cleaned up hundreds of businesses, helping them add doors, improve pricing, increase profits, simplify operations, and build and replace teams. We are like Bar Rescue for property managers. In fact, we have cleaned up and rebranded over 300 property management businesses, and we run the leading property management mastermind with more video testimonials and reviews than any other coach or consultant in the industry. [00:01:02] Jason: At DoorGrow, we believe that good property managers can change the world, and that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:01:12] Jason: At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the bs, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now let's get into the show. Alright. [00:01:26] Jason: Sarah, what are we talking about today? [00:01:29] Sarah: We are going to talk about how you can almost guarantee that your team will fail. [00:01:34] Jason: Guaranteed failure. And the method to do this- yes- we call dual role... [00:01:40] Sarah: oh. [00:01:41] Jason: Team members... [00:01:41] Sarah: yes. [00:01:42] Jason: Right? So and so, what's the scenario? What do we mean by dual role? And it's pretty common. [00:01:48] Sarah: I see it quite a bit. [00:01:50] Sarah: Yeah. Do you see it a lot? [00:01:51] Jason: Yeah. I mean, do you want me to explain the idea or you want to explain what you see? [00:01:55] Jason: No, I just want to know if you see it a lot. [00:01:56] Jason: Yeah. I see a lot of people make this mistake when hiring. I don't see it work [00:02:01] Sarah: Well, no. [00:02:02] Jason: And I see people try to do it, but I see a lot of failure. [00:02:06] Jason: I've seen companies with, I talked to one the other day with 6,000 doors, which was kind of trying to do a dual role. And I've seen lots of startups try to do more than just two roles. They're trying to get somebody that's like them. They're like, I just need to find the clone. I call that the clone myth, like that's the earliest stage of hiring, the biggest mistake. [00:02:26] Jason: They're like, I just need somebody that can do 10 roles, 10 things. Someone just like me as an entrepreneur that would love to work for me, unlike an entrepreneur. Right. So how about you? You've helped a lot of our clients with hiring. So what what comes up? [00:02:41] Sarah: So usually, and let's just backtrack and say, alright, by dual role. [00:02:47] Sarah: Yeah. What we mean is, Hey, I need to hire someone and they're going to do this and that. So they're going to do, you know, sales and manage the doors. They're going to do the operations and like help me with the team and stuff and then also they're going to be a property manager or a maintenance coordinator or whatever. [00:03:08] Sarah: Yeah. So take two roles that are not the same thing and mash them together, and this is what we mean by dual role. And this situation gets aggravated significantly if those two different roles are also two different personality types. [00:03:26] Jason: Yeah. [00:03:26] Sarah: So if you have someone who's going to do operations and function as an assistant. [00:03:32] Sarah: Okay. I mean, it's not ideal, but it's possible. Yeah. It's possible. If you have someone who's going to function as like a sales appointment setter and a closer or, and a BDM. It's possible. It's never ideal when we have a dual role, but it is possible in certain cases. [00:03:52] Sarah: Okay. Where it never works out is what all entrepreneurs think is, "oh, I'm like that. I can do that." Yeah. So somebody else should be able to do that too. Well, I can shift in and out of different roles and in and out of different personality types, and I can turn it on and off like a light switch when I need to, so then that means everybody can, and it's not true. We are very unique in that. [00:04:17] Jason: Yeah. [00:04:17] Sarah: So I can also turn it on and off, like light switch when I need to get into something, I'm like, okay. Like let's go. And then when I'm done, I'm like, oh, okay. Get out of that. And I kind of shift back to my natural normal state. [00:04:30] Sarah: So if any of you guys see me ever in person. That is not my natural normal state. It's just not because it's so high energy. Especially at something like a DoorGrow Live event. Yeah. Like after DoorGrow Live, I crash for about two days, like two full days. This is true. I'm done. I am done. I sleep for like 15 hours, 16 hours straight because I've spent too much time in my opposite. [00:04:54] Sarah: Yeah. And most entrepreneurs, we can do this, we can shift and balance back and forth. The problem is that then we think that's normal. And we expect other people to be able to do that, and most people cannot do that. [00:05:07] Jason: Yeah. The mistake that a lot of us make, like you said, is we make the mistake as entrepreneurs of assuming other people think the way we do. [00:05:15] Jason: Entrepreneurs do this all the time. They assume other people are money motivated, so they try to bonus them or compensate them with money. Most people are not actually. They assume that people are adaptable and can just wear lots of different hats and be entrepreneurial like that way, but that's also not generally the case. [00:05:34] Jason: And if they are adaptable, usually they go start their own business. So they leave, and I've seen a lot of property managers steal doors from their employers, so their employer's basically just training their next replacement. [00:05:47] Jason: I love, I think when we don't put the dogs away during a podcast, and I'm being super sarcastic right now. [00:05:52] Sarah: Yeah. Well, I did say this was going to be a quick podcast, but the food... [00:05:56] Sarah: so maybe this is a sign we should wrap it up. Yeah, the food that you ordered is probably... [00:06:01] Jason: Oh yeah. I ordered some food. [00:06:02] Sarah: ...being delivered right now because it's like six o'clock on a Monday right now. Which is great. [00:06:07] Jason: They're protecting us from the food. [00:06:09] Jason: So, while we've got a chorus of dogs in the background. [00:06:12] Sarah: They're just confirming. [00:06:13] Jason: Yeah. [00:06:14] Sarah: They're like, definitely they agree with us. Don't try to hire two different people. So here's the idea. [00:06:19] Jason: Let's break this down real quick and then we'll wrap up because the dogs are going insane, but. People do not have split personalities that you want to hire. [00:06:28] Jason: They're not two different people, and so different roles have different personality types, and it's very difficult to find somebody that can jump into very different roles and personalities that would actually enjoy those. Even you as a business owner, you probably could wear 10 different hats in your business, but you don't enjoy doing probably half of them at least. [00:06:46] Jason: If not most. Yeah. And so that's the idea. So you need to figure out what would a good property manager look like? What would a good business development person look like? They can't be both. What would a good assistant look like? What would a good operations person look like? What would a good maintenance coordinator look like? [00:07:02] Jason: They can't be multiple things typically, and I think we got to end. Okay. It's getting louder. [00:07:08] Sarah: They're just dropping off the order. That's all. Now we have three dogs barking. [00:07:13] Jason: It's not stopping. [00:07:14] Sarah: So we have a big one and a medium one and a very little one. [00:07:19] Jason: Okay. [00:07:19] Sarah: But you know, that's a good example though, is so we've got three very different dogs. [00:07:25] Sarah: Like Captain is small, he's maybe 14 pounds, and Parker is pretty large. He's about 85 pounds. So would I do the same thing for the big dog that I would do for the little dog? No, I'm going to feed him differently. I'm going to, you know, get him like a different size harness, et cetera. You have to kind of think of roles in your business the same way. If you're trying to treat every role the exact same, it'll be really hard because you'll be like, I don't know, I don't understand. Like that worked with my sales guy. Why can't I just throw more money at this person and then they're going to be better? Yeah. That worked with my sales guy. [00:07:58] Sarah: Yeah, of course it did. It's not going to work in other roles. And then if you're a dual role and you're trying to constantly bounce back and forth, like, oh, I got to do the sales and I got to like do maintenance coordination and like property management work, like, oh well, which, what am I supposed to do? [00:08:14] Sarah: What do I prioritize? And then when you get busy, when you get overwhelmed and you get stressed, something is going to not get done. And it's really hard sometimes to choose, well, what am I going to sacrifice? Because both things are important, and I can tell you that 99% of the time, the thing that will be sacrificed is the thing that they just don't like doing. [00:08:35] Sarah: Yeah. So if they don't like doing the property management piece. Your delivery is going to tank. And then if they don't like doing the sales piece, they're going to focus on the delivery and your sales. You're going to have none. And you'll be wondering, well, I don't understand. Like I hired you to do both and this is why this is that pitfall. [00:08:53] Sarah: So if you want to guarantee that your team is going to fail, that your business is going to be stressed, and that your team, you are, it's almost a guaranteed like turnover of your team as well because they're not going to, they're not going to stay when they're not happy. And part of them is doing a role that they hate. [00:09:11] Sarah: The other part of them might be doing something that they really love, but part of them, for part of their day, they're doing something that they hate. [00:09:17] Jason: Yeah. So to drive this home, it's really important that you don't put people in a position that they're going to fail. And here's a big major tip. If you have somebody that's good at selling, and you're having them waste time doing anything else, that is a really stupid way to like waste a resource. Like if somebody can make you money and bring fresh money into the business and you have them doing stupid stuff like posting notices or talking to your existing clients. You are wasting a massively valuable resource. [00:09:54] Jason: They would make you so much money they could pay for multiple other team members if you just let them only focus on business development. And so if they can sell, get them just doing that. If they're good at that. If they are good at property management, don't have them waste time dinking around trying to sell. [00:10:11] Jason: Go get somebody that can sell, that can grow your business. Right. And there's other roles, but we're using these two as an example. But yeah, dual roles work. I doesn't work. [00:10:19] Jason: I think [00:10:19] Sarah: that's one of the most common ones. I see. [00:10:21] Jason: Yeah. It is pretty common. [00:10:22] Sarah: It's either sales and operations, which like never works. [00:10:25] Sarah: Yeah. Or sales and like property management. Yeah. Those are like the two most common that I see. And the way that I explain it to people is. If you understand sports... [00:10:37] Sarah: we're using sports analogy? [00:10:38] Sarah: We are. We're going to use a sports analogy. Okay. So on a football team... [00:10:43] Jason: yes. [00:10:43] Sarah: If you have a star quarterback... [00:10:46] Jason: yes. [00:10:46] Sarah: And that quarterback... [00:10:47] Jason: super sharp [00:10:47] Sarah: can put that ball anywhere on the field with pinpoint precision, [00:10:52] Jason: right? [00:10:52] Sarah: Are you going to take that quarterback and make him the kicker? [00:10:56] Jason: No, that'd be stupid. [00:10:57] Sarah: Or the blocker... [00:10:58] Jason: that would be really bad. [00:10:59] Sarah: Or a defensive lineman? No way. How about the water boy? [00:11:02] Sarah: No. [00:11:03] Sarah: Why would you ever do any of that? Right? [00:11:04] Sarah: So people who are like, they're like, oh my God, no. So are you going to see the star quarterback doing anything other than his job? [00:11:13] Jason: No. [00:11:14] Sarah: Never. Never. No. [00:11:15] Jason: That's actually a really great analogy. [00:11:18] Sarah: I know. I'm really smart sometimes. So there's... [00:11:21] Jason: you're really smart all the time, and you know this. [00:11:24] Sarah: I do know this. [00:11:24] Jason: Don't pretend you're humble. [00:11:26] Sarah: Well, I'm the most humble of all of the Zodiac signs. [00:11:30] Jason: Yeah me too. I'm super humble too. [00:11:31] Sarah: No, I'm the most humble though. [00:11:33] Jason: You're way more humble than me. [00:11:34] Sarah: I'm more humble than all of... [00:11:36] Jason: you're the most humble ever. [00:11:37] Sarah: As Scorpios, we all are. Okay, guys. Yeah. So anyway, if you're going to have your quarterback doing anything other than that, like that would just be silly. It would just be stupid. So if you were watching TV and that's what your team did while you were watching... [00:11:52] Jason: yeah. [00:11:52] Sarah: And it's like a playoff game. And that's what happens is you're like, why is my quarterback, what are you...? You wouldn't even believe your eyes. But then that's what you are doing in your business is you are taking your sales person, your star sales person, and you're making them do other stuff. So it works the same way. It's divide and conquer. That's like football teams do this. That's why it's not just a free for all when you get on the field, it's like, all right guys, just figure out how to, no. Yeah, they're specialists. They divide and conquer. Your business is the same thing. [00:12:22] Jason: That's a great analogy. Cool. So it's super obvious in sports, like you've got some guy, man, he could throw it anywhere on the field. Look how accurate he is. He's not super big, but man, he can really throw it. Maybe we should have this guy just be a kicker. Yeah. That would like, that'd be crazy, but somebody's really amazing kicking the ball. [00:12:39] Sarah: Some of you guys would lose your freaking minds if you saw that happen in a game. [00:12:42] Jason: Right? But then you're doing it in your business! [00:12:44] Jason: You do it in your own business. You're doing it in your business. They're like, well, they could do both and maybe it'll save money and they can kind of do two things, and you wonder why the business is struggling or not growing. So we need to make strategic hires. We need to be make careful hires. [00:12:56] Jason: We need to get the right personality fit, skill fit, culture fit. We talked about the three fits on previous episodes, but you also want to make sure that personality fit, they are a really great personality fit for that particular role, and you're not trying to hire them for two. All right. Anything else we need to say about this? [00:13:11] Sarah: I don't think so. We're going to go eat. [00:13:13] Jason: Cool. So if you have felt stuck or stagnant and want to take your property management business to the next level, reach out to us at doorgrow.com. Also, join our free Facebook community just for property management business owners at doorgrowclub.com. And if you found this even a little bit helpful, don't forget to subscribe and leave us a review. [00:13:34] Jason: We'd really appreciate it. Until next time, remember, the slowest path to growth is to do it alone. So let's grow together. Bye everyone.
Recently we had quite the experience while on a trip with our Management Team - and it involves the need for lots of wipes (yes, a baby blowout).
This episode charts the growing significance of online auctions as a powerful selling and acquisition tool in CRE with Laurence Bergman and Michael Bergman of NAI Bergman.The Crexi Podcast explores various aspects of the commercial real estate industry in conversation with top CRE professionals. In each episode, we feature different guests to tap into their wealth of CRE expertise and explore the latest trends and updates from the world of commercial real estate. In this episode of The Crexi Podcast, host Yannis Papadakis sits down with Larry and Michael Bergman to discuss their extensive experience in the commercial real estate industry. Larry, a founding member of NAI Bergman, and Michael, an experienced broker and attorney, share insights into their career paths, the importance of relationships, the evolving role of technology, and the growing significance of commercial real estate auctions in today's market. They also delve into how they built and scaled their family business while maintaining a strong company culture. The Bergmans provide valuable advice for new brokers, highlight their approach to leveraging national networks and technology, and discuss broader industry trends heading into this year and beyond.Welcome to The Crexi PodcastMeet Larry and Michael BergmanLarry's Journey in Real EstateMichael's Path to Commercial Real EstateMentors and Early ChallengesLessons from MistakesBuilding and Scaling NAI BergmanTechnology in Real EstateThe Role of Auctions in Real EstateEvolution of Auction TechnologyMisconceptions About AuctionsBenefits for Buyers in AuctionsEfficiency and Transparency in AuctionsLeveraging National NetworksSuccess Stories in AuctionsFuture Trends in Real Estate AuctionsCommercial Real Estate Market OutlookImpact of Rising Insurance CostsAI and Technology in Real EstateBest Asset Classes and Hidden PotentialRapid Fire Questions and AdviceParting Words and Contact Information About Laurence Bergman:Laurence Bergman, a founding member of NAI Bergman, is a licensed real estate broker in Ohio, Kentucky, and Georgia. Larry oversees business and client development, NAI Bergman licensee supervision, acquisition / disposition representation, and engages in transactional activity.Larry is a consistent award winner in Commercial Real Estate. In 2014, he was selected by the Midwest Real Estate News Commercial Real Estate Hall of Fame. He was also awarded NAI Global's President's Award – Eastern US Markets. The President's Award recognizes leadership, teamwork and business generation. Out of 400 NAI Global affiliates, NAI Bergman was nominated for company of the year and was recipient of The Eagle Award – Major Markets – US. Larry has been consistently recognized with multiple industry awards, including multiple Crexi Platinum Awards, and was also recognized by the Cincinnati Business Courier as a Top 10 Commercial Real Estate broker. Through Larry's community efforts, NAI Bergman was selected as the 2012 Blue Ash Business Advocate of the Year.Larry has a broad range of commercial real estate experience and his knowledge is extensive. He repeatedly proves worthy to those he comes in contact with. Beyond brokering transactions, Larry is a principal in a real estate development and investment business. He served as Chairman of the Greater Cincinnati Commercial Real Estate Council and has also served on the Lands Commission in the United States Federal Courts.About Michael Bergman:At NAI Bergman, Michael Bergman has wide-ranging experience, including retail, industrial, office, land and development transactions as well as tenant and owner representation. In addition, Michael provides receiver services for NAI Bergman. Published in several areas, he is the co-author of The Brokers Manual, a guide to tenant representation. An attorney by training, and admitted to practice in Arizona, Michael has been involved in commercial real estate for over a decade in both Georgia and Ohio. Michael represents national shopping center owners, international retailers, large office owners, and office tenants. He has worked closely in numerous complex transactions that have proved successful. Currently, on the brokerage side, Michael is engaged in work involving student housing developers, national senior housing groups, regional breweries and restaurant groups, and several REIT's. Additionally, he has been working closely as Receiver with NAI Bergman's Management Team to stabilize several properties and optimize them for future ownership. If you enjoyed this episode, please subscribe to our newsletter and enjoy the next podcast delivered straight to your inbox. For show notes, past guests, and more CRE content, please check out Crexi's blog. Ready to find your next CRE property? Visit Crexi and immediately browse 500,000+ available commercial properties for sale and lease. Follow Crexi:https://www.crexi.com/ https://www.crexi.com/instagram https://www.crexi.com/facebook https://www.crexi.com/twitter https://www.crexi.com/linkedin https://www.youtube.com/crexi
Imagine finding a $600K error in your books! Cory Parks shares his journey from near disaster to business revival. You don't want to miss this!Time Stamps00:45 - Episode & Guest Intro03:25 - Cory's Business Journey07:28 - Financial Struggles and Solutions11:41 - Management Team and Roles16:44 - Cory's Profit Problem22:14 - Cory's Financial Literacy Journey30:31 - CRM and Bookkeeping Challenges31:56 - Automating QuickBooks Integration32:22 - Identifying and Solving Duplicate Entry Issues33:31 - Leadership and Financial Challenges34:58 - Implementing Salary Cuts & Transparency36:52 - Rebuilding Financial Stability37:49 - The Importance of Trust and Transparency39:02 - Navigating Financial Statements42:42 - Learning from Mistakes and Seeking Guidance53:18 - Transitioning from Cash to Accrual AccountingSnippets from the Episode“I have made every single mistake that Martin talks about in his book. Every single one of 'em!” -Cory Parks“We were doing well, but we kept coming back to our books.” -Cory ParksMy income statement is telling me that we are absolutely killing it. We're making $600,000 profit, but where is the money? - Corr ParksResources24 Things Construction Business Owners Need to Successfully Hire & Train an Executive AssistantSchedule a 15-Minute Roadblock CallCheck out OpenPhoneBuild a Business that Runs without you. Explore our GrowthKits Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Cory ParksHydroHelp911 websiteCory Parks on LinkedInEmail CoryMore from Martin Hollandtheprofitproblem.comannealbc.com Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalilbenali.com Email KhalilMeet With KhalilLinkedInFacebookInstagramMore from The Cash Flow ContractorSubscribe to our YouTube channelSubscribe to our NewsletterFollow On Social: LinkedIn, Facebook, Instagram, X(formerly Twitter)Visit our websiteEmail The Cashflow Contractor
On this episode of Chit Chat Stocks, Brett gives a research report on Nu Holdings (ticker: NU). We discuss:(04:08) The Founding Story of Nu Holdings(07:31) Personal Anecdotes and User Experience in Banking(11:53) Management Team and Leadership Insights(18:44) Business Model Overview of Nu Holdings(31:12) Geographic Opportunities: Brazil and Mexico(38:39) Nu Holdings' Growth Strategy in Mexico(42:44) Competitive Landscape and Market Dynamics(53:19) Navigating the Credit Cycle and Economic Risks(58:41) Future Financial Projections and Valuation Concerns*****************************************************JOIN OUR NEWSLETTER AND FREE CHAT COMMUNITY: https://chitchatstocks.substack.com/ *********************************************************************Sign-up for a bond account at Public.com/chitchatstocks A Bond Account is a self-directed brokerage account with Public Investing, member FINRA/SIPC. Deposits into this account are used to purchase 10 investment-grade and high-yield bonds. As of 9/26/24, the average, annualized yield to worst (YTW) across the Bond Account is greater than 6%. A bond's yield is a function of its market price, which can fluctuate; therefore, a bond's YTW is not “locked in” until the bond is purchased, and your yield at time of purchase may be different from the yield shown here. The “locked in” YTW is not guaranteed; you may receive less than the YTW of the bonds in the Bond Account if you sell any of the bonds before maturity or if the issuer defaults on the bond. Public Investing charges a markup on each bond trade. See our Fee Schedule. Bond Accounts are not recommendations of individual bonds or default allocations. The bonds in the Bond Account have not been selected based on your needs or risk profile. See https://public.com/disclosures/bond-account to learn more.*********************************************************************FinChat.io is The Complete Stock Research Platform for fundamental investors.With its beautiful design and institutional-quality data, FinChat is incredibly powerful and easy to use.Use our LINK and get 15% off any premium plan: finchat.io/chitchat *********************************************************************Bluechippers Club is a tight-knit community of stock focused investors. Members share ideas, participate in weekly calls, and compete in portfolio competitions.To join, go to Blue Chippers and apply! Link: https://bluechippersclub.com/*********************************************************************Disclosure: Chit Chat Stocks hosts and guests are not financial advisors, and nothing they say on this show is formal advice or a recommendation.
Despite federal mandates requiring every agency to have a disaster recovery plan, 6% of the federal government still lacks one entirely. This week on Feds At the Edge, we explore proven strategies for building effective backup plans and provide timely advice for organizations with basic or intermediary recovery plans looking to enhance their preparedness. We'll focus on the key pillars of disaster recovery- planning, communication, and continuous updates. Tommy Baril, Assistant Director, Defense Capabilities and Management Team, for GAO, highlights the need for synchronized disaster recovery plans across federal agencies, stressing strategic communication and role clarity. Kashif Ansari, Senior Director of Sales Engineering, Commvault, discusses the role of AI in accelerating system recovery, helping identify compromised segments faster than human intervention. Tune in now on your favorite podcasting platform to uncover the critical distinction between IT disaster recovery and cyber resilience, and gain actionable insights to strengthen your organization's readiness.
Steve Gutterman is the CEO of Gryphon Digital Mining. He has built, led, acquired, and invested in market-changing companies for almost 30 years. ================ All Episodes can be found at www.thecryptopodcast.org All about Roy / Brain Gym & Virtual Assistants at https://roycoughlan.com/ ------------------ About my Guest Steve Gutterman: Steve Gutterman is the CEO of Gryphon Digital Mining. He has built, led, acquired, and invested in market-changing companies for almost 30 years. He previously served as CEO of Falcon International, and he held a variety of senior roles including at E*TRADE Financial where he was EVP and COO of E*TRADE Bank. During his tenure, the bank's assets increased from $1 billion to $35 billion. What we Discussed: - Who is Steve Gutterman ( 1 mins) - Steve's Crypto Journey (2:30 mins) - The Level of Acceptance of Crypto (3:35 mins) - Was does Gryphon Digital Mining do ( 5 mins) - The Power Costs for the Business (7:30 mins) - Why they are using Natural Gas for Power ( 9 mins) - How long will the 850 acre project take (13:30 mins) - Using the heat from the Mining centres (14 mins) - The Management Team (15:30 mins) - How they plan for the speed of technology ( 18 mins) - Investors and shareholders (19:30 mins) How to Contact Steve Gutterman: https://www.gryphondigitalmining.com/ https://x.com/gryphonmining https://www.linkedin.com/company/gryphonmining/ https://www.linkedin.com/in/steve-gutterman-38970738/ https://www.facebook.com/GryphonMining ------------------ All about Roy / Brain Gym & Virtual Assistants at https://roycoughlan.com/ ------------------
Lorraine and Warren Reilly from Loughrea in Co. Galway share their story and Dr. Cliona Murphy, Clinical Director HSE National Women and Infants Health Programme, on the external reviews being carried out into the delivery of nine babies at Portiuncula hospital.
In this episode, Steve Fretzin and Simon McCrum discuss:Effective business development in law firmsEnhancing client loyalty through serviceStanding out with unique differentiatorsBuilding trust and collaboration internally Key Takeaways:Authenticity and trust, rather than sheer volume of connections, are the cornerstone of effective business development, as demonstrated by prioritizing fewer, deeper introducer relationships.A well-defined "service promise," crowd-designed and rigorously delivered, creates a memorable client experience that sets a firm apart from its competitors.Revisiting underutilized existing client relationships can unlock significant growth by exploring untapped legal service opportunities and addressing overlooked needs.Implementing transparent client feedback systems, like real-time service ratings published publicly, builds credibility, accountability, and fosters long-term client trust and satisfaction. "Business development isn't goodwill development; it has to be about money and profit." — Simon McCrum Got a challenge growing your law practice? Email me at steve@fretzin.com with your toughest question, and I'll answer it live on the show—anonymously, just using your first name! Thank you to our Sponsors!Rankings.io: https://rankings.io/Rainmakers Roundtable: https://www.fretzin.com/lawyer-coaching-and-training/peer-advisory-groups/ About Simon McCrum: Simon McCrum, a Management Consultant, helps law firms strengthen and grow their businesses. A solicitor and former Equity Partner and Managing Partner, he has decades of leadership in law firms and legal teams. Qualifying as a lawyer in 1990, Simon moved from fee-earner to roles like Marketing Partner, Director of Business Development, and part of the Management Team at a £50m turnover UK law firm. In 2007, as Managing Partner of a Top 200 UK law firm with a £6m turnover, he led the firm from a trading loss during the Credit Crunch to its most successful year in 2010, becoming the UK's fastest-growing law firm. After the firm's 2016 acquisition, Simon launched McCrum Consulting to boost law firm performance and growth. He developed "The Perfect Legal Business" model, which inspired his bestselling book, The Perfect Legal Business, followed by The Perfect Lawyer. His upcoming book, The Perfect Partner, completes the trilogy. Connect with Simon McCrum: Website: https://www.mccrum.legal/Email: simon@mccrumandco.comLinkedIn: https://www.linkedin.com/in/simonmccrum/ Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinInstagram: @fretzinsteveFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: Legal Business Development Isn't Rocket Science and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
In this special bonus episode, we delve into the innovative intersection of sports and e-commerce with Patrick Jenkinson, Commercial Director for Venue and E-commerce at Manchester United, and Thomas Peyer, Director, Growth, SCAYLE, a leading enterprise e-commerce platform.Patrick shares insights into Manchester United's remarkable global fan base, boasting over 270 million social followers and viewership that rivals global sporting events like the Super Bowl. Highlighting the club's transition from an outsourced to an in-house e-commerce model, Patrick emphasizes the importance of providing a seamless, unified shopping experience that caters to fans worldwide, regardless of location or language.Thomas discusses SCAYLE's unique approach to enterprise e-commerce, rooted in modern architecture and API-driven platforms. He explains how Scale enables organizations like Manchester United to integrate diverse digital offerings, from merchandise to content subscriptions, fostering deeper fan engagement and loyalty.The conversation also explores broader retail trends, emphasizing the significance of loyalty programs, unified commerce, and agile technology to meet evolving consumer expectations. With a record-breaking Black Friday and ambitious plans for international growth, Manchester United and SCAYLE exemplify the potential of combining heritage with cutting-edge technology to deliver unparalleled customer experiences.Tune in for a compelling discussion that showcases how innovative partnerships are reshaping the business of sports and retail.This episode is brought to you by SCAYLE, the world's fastest growing enterprise commerce platform. Patrick JenkinsonManchester UnitedCommercial Director Venue & E-CommercePatrick Jenkinson is responsible for revenue across direct-to-fan products at Manchester United. He oversees a broad range of business units across the physical and digital realms including retail, content, and subscriptions, serving one of the biggest fan audiences in sport. Patrick joined the club from Leeds United where he served as Head of Business Development and prior to this he was a VP at DAZN, the world's largest live sport streaming service. At DAZN, he held in-market leadership roles in Japan and Spain as well as overall responsibility for international expansion. He began his career in TMT M&A followed by sports & media private equity. Thomas Peyer, SCAYLEDirector of GrowthThomas is Director Growth and part of the Management Team at SCAYLE. He is tasked with growing SCAYLE's business beyond its home market Germany. Before joining SCAYLE, Thomas worked at adidas as VP Advanced Analytics, where he was responsible for all AI / ML products for the brand. Thomas spent his formative years as a McKinsey consultant and in Private Equity. He holds a MSc in Economics from the London School of Economics and an MBA from INSEAD. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
SER Capital Partners is a middle-market private equity investment firm dedicated to North American industrial sustainability. They manage $500M in equity, plus opportunities to harness debt for the right projects. Typical investments range from $50-$150M per company. In addition to his role at SER, Rahul is a former private equity investor at Energy Capital Partners and a Board member at Sunnova, NextLight, FirsLlight, Sungevity, and growth-stage cleantech companies. In this episode, you'll learn these four important takeaways. How they pick the right companies to invest in Their perspective on ESG and how it adds financial value to their portfolio companies How they select the right management team, and what it means to be pulled vs. to push Why he practice Transcendental Meditation 5x per week and tries to bring a gift to every personal encounter
Learn what FirstFleet's Fuel Department can do for you! This week on the podcast, we are joined by Deanne S. and Trish Y. to discuss the ins and outs of fuel.
Did Chappel Roan get dumped by her management team? Let's break it down! Plus, let's discuss the Zach Bryan and Brianna Chickenfry breakup, some new info on Diddy freak-off parties, Jessica Simpson's cryptic Instagram posts, Megan Fox's new pregnancy with MGK, and more! Hosted and Produced by Zack Peter and Andy Lalwani - Find us online: https://instagram.com/justplainzack https://instagram.com/andylalwani Learn more about your ad choices. Visit megaphone.fm/adchoices
Oct. 31, 2024 - In the wake of the devastation caused by Hurricane Helene, more than 200 state and local government employees from New York were deployed to help communities across the South. We talk about this experience with Adam Picket, Nick Johnston, and Erin Hanczyk, who are part of the state's incident management team and were deployed to North Carolina.
In this episode of the Multifamily Wealth Podcast, we sit down with Sean LeBlanc, the founder of Mammoth Properties, a vertically integrated multifamily real estate company based in Southern New Hampshire. Sean shares his inspiring journey from being a mortgage broker to becoming a successful multifamily real estate investor.We dive deep into his unique approach to scaling his business, discussing how he transitioned from a duplex to larger properties, including a significant 30-unit portfolio. Sean emphasizes the importance of being a hands-on operator and executing value-add business plans effectively.Throughout the episode, we explore key topics such as: - The challenges and lessons learned from raising capital and managing investor relationships - The importance of having a robust management operation in-house versus third-party management - Strategies for navigating the complexities of value-add deals and minimizing execution risk - Sean's vision for the future, including his goals for growth and the importance of maintaining a strong operational foundation.If you'd like to learn more about our newest investment offering (a 72-unit value-add deal in a rapidly growing NH submarket that we sourced direct-to-seller), you can access the deal room here.Are you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedInSubscribe to our YouTube channelLearn more about Aligned Real Estate PartnersConnect with Sean:Follow him on InstagramConnect with him on LinkedInLearn more about Mammoth Properties
Leverage Your Incredible Factor Business Podcast with Darnyelle Jervey Harmon, MBA
The Move to Millions Minute is powered by God Girls Making Millions Each week, I will release an affirmation of the week to help you to continue to MOVE your business toward the million-dollar mark. Affirmations are supplied by our Move to Millions Million Dollar CEO Affirmation Cards available at www.movetomillionsmerch.com "My financial management team is my game changer. I am deeply grateful for my dedicated financial management team, who are committed to guiding and supporting me in being an excellent steward of my financial legacy. Together, we create and implement strategies that ensure the prosperity and sustainability of my multi-million dollar business. Their expertise, diligence, and integrity empower us to make informed, decisions that honor our vision and values. We work in harmony, each contributing our unique strengths to build a solid financial foundation. I trust my team implicitly, knowing that their unwavering commitment and skillful management protect and grow our wealth. Our collective efforts not only secure our present success but also pave the way for a lasting legacy of abundance and impact for generations to come." In this week's full episode, I talk about your Financial Management Team's starting line up if you have a desire to make the move to millions. As you build your team, you first need to understand who you need and when you should add them. A big mistake I see many make is bringing on a CFO too soon. Trust me, there is a time and a place but doing this too soon could impact your growth. There are several things you should have in place before this level of financial management oversight will be required. The investment you make for a CFO could be better used on other team members to stabilize your results and get you to the 7-figure mark. You'll know what I mean will you listen to the full episode. Affirm with me: "My financial management team is my game changer. I am deeply grateful for my dedicated financial management team, who are committed to guiding and supporting me in being an excellent steward of my financial legacy. Together, we create and implement strategies that ensure the prosperity and sustainability of my multi-million dollar business. Their expertise, diligence, and integrity empower us to make informed, decisions that honor our vision and values. We work in harmony, each contributing our unique strengths to build a solid financial foundation. I trust my team implicitly, knowing that their unwavering commitment and skillful management protect and grow our wealth. Our collective efforts not only secure our present success but also pave the way for a lasting legacy of abundance and impact for generations to come." Journal prompts: The next person I need to add to my financial management team is… My biggest goal for my financial management and legacy includes… As I continue to build my financial legacy of wealth, it makes me… I know these three journal prompts will enhance how you finish this week. Get your own deck of Affirmation Cards Partner With Us To Scale Your Company Order the Move to Millions Book Learn about Haus of Millions Apply for God Girls Making Millions Dec 4-6, 2024 Episode 260 – Your Financial Management Team's Starting Line Up Social Media Links: http://www.instagram.com/darnyellejerveyharmon http://www.facebook.com/darnyellejerveyharmon http://www.twitter.com/darnyellejervey http://www.linkedin.com/in/darnyellejerveyharmon Subscribe to the Move to Millions Podcast: Listen on iTunes Listen on Google Play Listen on Stitcher Listen on iHeartRadio Listen on Pandora Leave us a review Are you subscribed to my podcast? If you're not, I want to encourage you to do that today. I don't want you to miss an episode. I'm adding a bunch of bonus episodes to the mix and if you're not subscribed there's a good chance you'll miss out on those. Now if you're feeling extra loving, I would be really grateful if you left me a review over on iTunes, too. Those reviews help other people find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. Thank you!
Leverage Your Incredible Factor Business Podcast with Darnyelle Jervey Harmon, MBA
Move To Millions Podcast Season 5 Episode 260 My Financial Management Team Cheat Sheet Show Notes. (For Website): Episode Summary “Your financial management team is essential to you scaling and sustaining a 7-figure business.” Dr. Darnyelle Jervey Harmon Can I be honest? If you have millions on your mind and you want them to enter and run through your bank accounts, you're going to need to assemble your financial management team. If you haven't yet, trust me I get it. When I first started my Mary Kay business, right out of corporate America, I kept a spreadsheet with everything I thought I needed to know. That's the thing though, I didn't know what I didn't know, and I am 100% positive that delayed my own move to and beyond the million-dollar mark. You see, I made this decision based on the way I saw money – money is private and you keep it to yourself. Once I got audited the first time and ended up having to pay more than I desired in taxes because of the errors I made, I knew it was time to call in the professionals. I started with a bookkeeper and tax preparer and today I have a full-blown team supporting my business financially. In this episode, I share exactly who is in my financial management team's starting line up with you. It's true, money is personal for many; however, keeping your misaligned beliefs and blocks to yourself will mess with your money and delay your move to millions. It's time to dive deep into the essential components of a robust financial management team for entrepreneurs and small business owners ready to scale and sustain a 7 figure+ company. If you're a millions-minded entrepreneur looking to scale your business, this episode is for you. I break down the key players you need on your financial management team, the roles they play, and the optimal times to bring them on board. Tune in to learn actionable insights that will help you manage your finances effectively, ensure sustainable growth, and position your business for long-term success. As I say every time I am talking about money and financial management, I recommend that you listen to this episode from your vision point and not your vantage point so that you can hear how to steward your business so that it becomes a wealth stream for your financial legacy. Millions don't just happen; they are planned for strategically and financial management is at the top of the list. Your business' financial health is tied to your financial management so grab your Move to Millions Podcast notebook and listen in to discover: The importance of a structured financial management team The 7 essential financial management team members and when to add them to the roster What your financial management cadence should be to build a strong financial foundation And so much more Powerful Quotes During the Episode: "In an ideal scenario, you want a team where bookkeepers support accountants and accountants support your CFO. That's going to change the game in your financial management team." "You will not make it to the million-dollar mark if you don't have cash flow and resources to invest. It takes money to make more money because you're going to have to invest in places that will elevate and accelerate how long it takes for you to get to the next money milestone." "Your bookkeeper is not a strategist; they are just going to report on what happened in your business. As you have that information, you can then share it with your certified public accountant or your accountant." "A wise man leaves an inheritance to his children's children. Your estate attorney is going to help with that." "Financial management is a key system. It's why it's one of the seven systems to seven figures because it is a big part of you being able to get your business to the next level and having the cash you need in order to fund the life that you crave." Resources Mentioned: Move to Millions by Dr. Darnyelle Jervey Harmon – Get Your Copy Companion Guide for Move to Millions – Download for a detailed overview of the seven systems to seven figures. Join the Move to Millions Facebook Group for ongoing support and community engagement – Join Now Move to Millions 90-Day Business Growth Planner – Get Your Planner Want more of Darnyelle? Social Media Links: http://www.instagram.com/darnyellejerveyharmon http://www.facebook.com/darnyellejerveyharmon http://www.twitter.com/darnyellejervey http://www.linkedin.com/in/darnyellejerveyharmon Links Mentioned in the Episode: com com com Move to Millions Continuum Episode Subscribe to the Move to Millions Podcast: Listen on iTunes Listen on Google Play Listen on Stitcher Listen on iHeartRadio Listen on Pandora Leave us a review Are you subscribed to my podcast? If you're not, I want to encourage you to do that today. I don't want you to miss an episode. I'm adding a bunch of bonus episodes to the mix and if you're not subscribed there's a good chance you'll miss out on those. Now if you're feeling extra loving, I would be really grateful if you left me a review over on iTunes, too. Those reviews help other people find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. Thank you!
Rich sits down with Simon Keith – Social Entrepreneur, Humanitarian, Philanthropist, and former professional soccer player. Simon received a heart transplant when he was 21 years old and is known as the world's first heart transplant recipient to play a professional sport. He's one of the longest-living organ transplant recipients in the world, and had a second transplant in 2019. Today Simon is a successful businessman who is recognized as an expert in the fields of organ donation; C-Suite, Board of Directors, and Management Team development; and entrepreneurship. In 2012, he founded The Simon Keith Foundation, an organization dedicated to increasing organ donor awareness and educating transplant recipients. He also penned his autobiography, Heart for the Game – with a forward written by 2-time NBA MVP Steve Nash – that details his unique life journey. In the decade since, The Simon Keith Foundation has raised millions of dollars to support kids who have had transplants as well as spread organ donation awareness around the world.Rich and Simon start off by discussing Las Vegas becoming a huge business hub, Simon's experience playing professional soccer, the media attention that Simon experienced during his career, what Simon did after he retired from soccer, why athletes succeed as entrepreneurs, competitiveness & the difference between amateurs and professionals, Simon's experience starting out as an entrepreneur in Las Vegas, going the extra mile in business, Simon's first and second companies, staffing for stadiums, and Simon's experience with Don King.They then reflect on scaling companies and exiting companies, how Simon got into consulting, Simon's experience doing an ESPN piece in 2011 and how it changed his life, Simon's foundation and their mission, what Simon will typically speaks about during engagements, what young entrepreneurs need, becoming the best version of one's self, what we're most afraid of, taking risks that others won't take, how entrepreneurs can scale businesses, and the importance of character & building relationships with others.Lastly, they talk about the importance of choosing the right partner, the key to staying married, Simon's second heart transplant, what Simon is doing in the consulting game, how Simon determines whether he'll invest in companies, what Simon is looking forward to in 2024, success in politics, the key to success in business, the fear of failure and success, and our greatest purpose.Connect with Simon on his website: www.simonkeith.com Connect to the Simon Keith Foundation: www.thesimonkeithfoundation.comVisit primecorporateservices.com/richsomers to book a free call--Connect with Rich on Instagram: @rich_somersInterested in investing with Somers Capital? Visit www.somerscapital.com/invest to learn more. Interested in joining our Boutique Hotel Mastermind? Visit www.somerscapital.com/mastermind to book a free call. Interested in STR/Boutique Hotel Management? Visit www.excelsiorstays.com/management to book a free call.