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In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim sits down with Arlene Mayfield, Senior Vice President at PetScreening, to explore how PetScreening is reshaping pet policies and operations across the multifamily industry. With over 7 million units under management and partnerships with more than 24,000 property management companies, PetScreening brings innovative solutions that enhance resident experiences, boost property revenue, and streamline compliance with HUD's guidelines for emotional support animals.Arlene emphasizes the importance of trust, communication, and collaboration as the foundation for strong partnerships. These values are essential as PetScreening helps property management companies tackle pet-related challenges and improve overall efficiency. PetScreening's solution alleviates the burden of HUD compliance for Emotional Support Animal (ESA) requests, removing the legal complexity from property managers and reducing potential liability. Additionally, the service is cost-effective: property management companies can implement PetScreening at no cost, as fees are only charged to residents with household pets, allowing managers to avoid “junk fee” concerns.With PetScreening, properties gain insightful access to pet demographics, such as tracking bite histories, which help properties understand and mitigate risks associated with pet ownership in their communities. PetScreening's software can be implemented in a week, with two-way integrations into most property management software, making setup fast and effective. Their system enables properties to capture additional revenue through pet fees while also creating a reliable process to verify ESA claims and deter false documentation.Arlene also shared PetScreening's plans to expand into the short-term rental space, enabling pet-friendly travel accommodations and office environments where pets can help increase employee engagement and satisfaction. As she notes, “Pets are the new kids, with more pets now in households than children.” Through its offerings, PetScreening builds peace of mind, with the ESA compliance service not only lifting a legal burden but also offering properties a streamlined approach to managing pet policies. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
Victoria Cowart is the Director of Education and Outreach at PetScreening, a company that aids in helping residential and commercial spaces become more pet-friendly. Aside from that, Victoria also has decades of experience in property management and she is with us on the show to talk about property management and how investors can make their properties more pet-friendly while mitigating as many risks as possible. Listen now to learn more about the current rental market conditions, how the tenant bill of rights may affect landlords, and how you can make your rentals more pet-friendly with PetScreening! Key Talking Points of the Episode 00:00 Introduction 01:38 Who is Victoria Cowart? 02:54 Why is it important to work with a licensed property manager? 05:24 What should landlords pay attention to in today's market? 07:29 What makes the tenant bill of rights concerning for landlords? 09:15 What challenges are rental property owners facing with HOAs? 11:34 How does PetScreening help make more properties pet-friendly? 13:25 What are some hurdles with pet policies that investors should be aware of? 16:09 What is the coverage of your property manager's E&O? 17:56 How do FIDO scores work? 19:35 What are the pet parenting questions asked to get the FIDO score? 21:33 How can your pet get a high FIDO score? 22:05 How is PetScreening helping investors with risk management? 25:51 How does a pet's age affect their FIDO score? 28:27 What is the difference between evaluating dogs and cats for rental properties? 30:52 How does the FIDO score help property managers select tenants? 32:05 What are the costs that tenants need to cover when renting with pets? 36:36 What is Victoria's advice for real estate investors today? 38:00 How can understanding pet policies help you generate more revenue? 40:10 What does it mean to be pet passionate? 42:37 How can you connect with Victoria and know more about PetScreening? Quotables “It just seems our industry is unreasonably attacked as being predatory and it's not. We are providing affordable housing.” “What we're doing for the industry is we're building a fence around the liability and the risk management of pets and animals like you would want around a swimming pool.” “Pet rent should always be required, you just have a range. $45-$65 to start off, you just create a $20 window for our 5 paws.” Links Email: Victoria Cowart victoria@petscreening.com Website: PetScreening https://www.petscreening.com/ Email: PetScreening marketing@petscreening.com
Are you a pet lover? So is our guest this week. John Bradford is the Founder and CEO of PetScreening, Park Avenue Properties, and is involved in the North Carolina state government. John is an articulate, knowledgeable, and engaging guest. In this episode, we discuss the challenges faced by property managers around unauthorized pets, service animals, ESA, and the available solutions. PetScreening is not a dog poo DNA testing provider. John likes to say, “PetScreening is on the front end, and the poo testing providers are on the back end” (we see what you did there
Prepare to be inspired by the remarkable career journey of our guest, who has navigated through incredible jobs and experiences. A lifelong learner with a genuine care for people, she shares her insights on how embracing humility can fuel personal growth and professional achievements. Join me as I chat with Senior Director of Multifamily of PetScreening, Pat Patterson, who shares how her deep care for people, coupled with an insatiable desire to learn, has shaped her path to success and achieved extraordinary results.With over 27 years' experience in multifamily and single-family rental operations, Pat is recognized as an innovative leader and strategic visionary. She received her degree from Virginia Tech and loves their Residential Property Management program. She served four years on the NAA Board of Directors and was named National Supplier of the Year. Pat attributes her success to working with incredible companies such as Equity, Riverstone/Blackstone, Apartment Guide, CoStar, and now PetScreening. The top 3 things to know about her are:She loves the multifamily industry and says that it is a privilege to serve people in one of the most important areas of their life - shelter. She has had the most fun ever being a music and celebrity groupie. She loves everything about being a wife of 50 years, mother of 3 grown sons with a fabulous daughter in Love, and now a first time Lonamie to Finn.LinkedIn: https://www.linkedin.com/in/pat-a-patterson-547a5810/Company: https://www.petscreening.com/Hear from Pat about:Her amazing career journey starting as a teacher and now as a Senior Director of Multifamily.All the famous people she's had the opportunity to interact with - Tom Jones, multiple US presidents, Sha Na Na, and the one and only - Kenny Rogers.What she has learned about relationship building and her 3 success strategies.How she gains a national perspective on the multifamily industry.The one thing that makes her worry about the future.Her favorite thing about the multifamily industry.What she learned at her very first job working at an institution for the mentally challenged.The importance of transitional housing.How to get ahead in your career.Finding out more about yourself with the Gallup Strengthsfinder.The heartwarming book she is writing.Quotes:"Success is your own race, greatness is bringing people along with you.""My goal is not to be better than anyone else, but to be better than I used to be." - Wayne DyerSubscribe to and review Multifamily Streamlined Podcast here. Streamline your success. Never miss out again! Receive the latest and greatest from Streamline Multifamily Group straight to your inbox. Sign up here.Follow us on social media for updated news and information from Streamline Multifamily Group!
Welcome to the Business Legends Podcast! Where we interview business leaders and entrepreneurs so that our listeners can learn from their successes, get inspired, and meet the people that make change happen. On today's episode, we sit down with John Bradford. John Ray Bradford III is a member of North Carolina General Assembly representing the state's 98th House district, including constituents in Mecklenburg County. John is also the CEO of Pet Screening, and the pioneer of the "FIDO Score"! Want to learn more about John? Politics: https://www.electbradford.com/ PetScreening: https://www.petscreening.com/ Connect with us! Website: http://www.businessmarketingsolutionsgroup.com/ Facebook: https://www.facebook.com/BusinessMarketingSolutionsGroup LinkedIn: https://www.linkedin.com/company/businessmarketingsolutionsgroup ... and don't forget to subscribe! https://podcasters.spotify.com/pod/show/business-legends
If a dog is man's best friend, PetScreening is your property manager's best friend. Whether you have tenants with pets or not, implementing the PetScreening service will make your property management world much easier! This episode features John Bradford, the CEO of PetScreening, and dives into the need for quality pet policy and management for your properties. Connect with John and the rest of the PetScreening team at https://www.petscreening.com/ Connect with Brad's team at www.rentwerx.com!
On today's episode, Scott talks with John Bradford, Founder & CEO of PetScreening. John expands on his career through sales, politics, and property management, the mission of PetScreening, and how it can be used to better the lives of renters and owners alike. Find more information on PetScreening at: https://www.petscreening.com/Thanks for listening to the show, if you want to connect with us, find us on Linkedin or Twitter, @AmenitizeorDie.
Inside the Wolf’s Den an Entrepreneurial Journey with Shawn and Joni Wolfswinkel
Today, Shawn and Joni interview seasoned entrepreneur John Bradford. John is the founder of both PetScreening.com and the distinguished property management firm Park Avenue Properties. In addition, he proudly represents North Carolinians as a State Representative, 98th District. While successfully shepherding Park Avenue's growth into several markets throughout the Southeastern United States, John, at the same time, guided PetScreening.com into the biggest name in servicing for housing providers and property managers in multi-family, single-family, student housing, and vacation rentals. Their service provides an easy and standardized way to hold all new applicants and renewing residents accountable to pet policies - including No Pet policies. The three accomplished entrepreneurs discuss the difficulties companies face in today's competitive environment. John also shares his best leadership advice for setting high standards, owning mistakes, and holding yourself accountable. Link: https://www.petscreening.com Link: https://www.parkaveproperties.com/newtenant#
PetScreening is the perfect solution for landlords and property managers who want to build a more pet passionate space. In this episode, PetScreening's Director of Education & Outreach Victoria Cowart joins us to break down how they are helping housing providers to make empowered decisions when it comes to animal accommodation requests from their residents. Ultimately, the aim is to protect not only the business but the community as well. Previously, Victoria was also a direct multi-family industry member with extensive experience providing management and oversight for multifamily housing communities, and HOAs. She has served the industry as President of both the local and state affiliates as well as having served as a Regional VP for Region VI for NAA. She is a management instructor and a proud graduate of both the NAAEI Advance Facilitator Training and the NAA Lyceum Program. She is passionate about education, simplification, and creating ease and understanding for industry members. She is passionate about education, simplification, and creating ease and understanding for industry members. Victoria is a wife, mother, and a proud PetScreening pack member who also leads her own “pride” of three pound-kitties. Listen in and know why pets are good for business! [00:01 – 06:23] Opening Segment How Victoria started with property management Introduction to PetScreening Serving the community on all things pets Acquiring pet data Helping properties earn more pet revenue Mediating tough conversations The impact of COVID on pet ownership Controlling liability is the core [06:24 – 13:08] PetScreening For Pet Loving Communities Moving from a pet friendly to pet responsible space The screening process of PetScreening Creating the household Pet Profile Getting Digital passports for pets Differentiating support pets from regular pets Detecting disability frauds [13:09 – 20:44] Managing Pet-Related Risks How PertScreening helps in legal proceedings Providing a database of pet profiles The increase of requests for assistance animals A report on the mental and emotional well-being of the community Encountering a menagerie of pets Using FIDO score is a move toward equity Protection for the furry children too [24:00 –24:48] Closing Segment Want to connect with Victoria Cowart? Follow her on LinkedIn! Head over to petscreening.com if you want to know more about her and her team. Let's Connect! You can connect with me, Jeff Hoch on LinkedIn to look into Smart Building and Smart Apartment Technologies. LEAVE A REVIEW + help someone who wants to know more about Industry Leaders in the Property Technology and Real Estate Industry. Your ratings and reviews help get the podcast in front of new listeners. Tweetable Quotes: “These renters who find that their community is truly pet passionate are far more loyal. They stay longer, they pay more, they move in faster.” - Victoria Cowart “We want to move from pet friendly to pet passionate and pet responsible because 73% of the residents out there, whether they own pets or not, pet responsibility is an important component of where they live.” - Victoria Cowart “With PetScreening, you can improve the pet responsibility level and make sure that your poodle has properly screened playmates.” Victoria Cowart
Nearly 70% of American households have at least one pet, which means most renters are searching for pet-friendly rentals. For many property managers, navigating pet policies and procedures can be difficult, especially when service animals are involved. Victoria Cowart of PetScreening joins us in this episode to discuss this important and layered topic, and shares how becoming pet-friendly can not only create better outcomes for your renters, but also improve your experience and potentially have a positive impact on revenue.Learn more about Rent Manager's industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Victoria Cowart on LinkedIn and PetScreening on their website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
“63% of all households have a pet!” John Bradford joins us today to talk about his company PetScreening and how it aids the multifamily industry in becoming more pet inclusive. John talked with us about the various ways apartment complexes can appeal to pet-owning renters, bringing in additional revenue for overall minimal risk. He also explained the ins and outs of his company's pet screening process and how they ensure every renter's pet claims are legitimate. Take a listen and be sure to check out John's company below!
Elizabeth Francisco continues our Trailblazing series with Victoria Cowart, Director of Education and Outreach at PetScreening™ to discuss Victoria's career growth and changes throughout her time working in the property management industry. Elizabeth and Victoria share the reality of moving up in the world and how the two of them both learned about and contributed to the industry and later reaped the rewards in their career because of it. About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/. PetScreening™ helps pet-friendly property managers and housing providers manage residents' pets and assistance animals (service animals/emotional support animals/companion animals/etc.) for free. Our proprietary screening platform adds an additional layer of liability protection by having a standardized process when dealing with household pets and assistance animals. Our no-charge service provides assistance animal accommodation request validation through our comprehensive legal and FHAct/HUD guideline review process. Learn more at http://petscreening.com
Elizabeth Francisco sits down with Victoria Cowart, Director of Education and Outreach at PetScreening™. Victoria helps us answer an often-misunderstood business outlook on pets and multifamily living. She gives insight on what “pet-positive” actually looks like, as well as misconceptions around the costs of pets and how operators can start including pets in their revenue strategies. On this episode, enjoy Victoria's pet puns and gain insightful knowledge around furry family members and apartment living. About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/. PetScreening™ helps pet-friendly property managers and housing providers manage residents' pets and assistance animals (service animals/emotional support animals/companion animals/etc.) for free. Our proprietary screening platform adds an additional layer of liability protection by having a standardized process when dealing with household pets and assistance animals. Our no-charge service provides assistance animal accommodation request validation through our comprehensive legal and FHAct/HUD guideline review process. Learn more at http://petscreening.com
Pete Neubig, MPM® RMP®, talks to John Bradford, MPM® RMP®, founder and CEO of Petscreening.com. In this episode learn about how to implement pet screening, how to make some additional money as a property manager, and how to deal with fraudulent ESAs (Emotional Support Animals) and service animal certificates. Learn how to leverage pet screening to save time, reduce your liability, and add revenue to your business.
Welcome, Closers! Today, I'm interviewing John R. Bradford, III, North Carolina State Representative and CEO & Founder at PetScreening. Listen in as I cover a variety of topics with John, including what it takes to lead from the front, how he climbed the corporate ladder at ExxonMobil and IBM before going all in on property management, and why you're never too good to clean someone else's toilets. "I would not sell you [an investment property] that I wouldn't buy myself, and in fact, if you don't buy it, I might." - John BradfordSimplify sales, streamline operations, grow faster, and scale your business. Learn more about LeadSimple - click here.
In this episode, Hall welcomes Don Rainey, General Partner at Grotech Ventures. Headquartered in Arlington, Virginia, Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. Their strategy is simple: early investors in high-potential technology companies. They initially invest from $500,000 to $5 million and look to continue investing and building value throughout the growth of your enterprise. Grotech Ventures is committed to advancing a more diverse, equitable & inclusive venture capital ecosystem. As part of this commitment, they have signed the #VCHumanCapital Pledge to submit their firm’s demographic and talent management details to support the industry’s data collection and tracking efforts. Don currently serves or has served on the boards of Grotech portfolio companies Booker Software, Ceterus, Clarabridge, Contactually, HelloWallet (acquired by Morningstar), ICX Media, Intellinote, LivingSocial, Passport, Payzer, Personal, PetScreening, Rent Ready, The Royalty Exchange, WiserTogether, and Zenoss. Don is a strong proponent of technology transfer and education and devotes much time to both areas. In 2010, he was appointed to a third term as an emerging technology consultant to the Chief Information Officer of the US Department of Defense through the DeVenCi Program, which is tasked with researching and nominating companies to solve the DoD’s unmet technology needs. In 2011, Don was appointed to the JMU Board of Visitors by Virginia Governor Robert McDonnell. During this four year appointment, he and other board members are responsible for overseeing the effective governance of the university. He also serves on the Board of Directors of James Madison Innovations, Inc., a non-profit corporation which helps commercialize intellectual property produced at JMU. In 2012, he was named to the Board of Directors of the Innovation and Entrepreneurship Investment Authority, which is the parent authority for The Center for Innovative Technology. Don earned a Bachelor of Business Administration from James Madison University and a Master of Science in Bioscience Management from George Mason University. Click to read Don’s complete bio. Don discusses what excites him now in venture capital. He also advises investors and entrepreneurs and shares what he thinks are some good investment opportunities. You can visit Grotech Ventures at , via LinkedIn at , and via Twitter at . Don can be contacted via email at , and via LinkedIn at . Music courtesy of .
Experienced entrepreneur and CEO with a demonstrated history of working in the property management industry and local and state government. Strong business development professional skilled in the rental housing industry, legislative affairs, legal compliance and review, and residential property management. John is serving a third term in the NC House of Representatives. In his spare time he likes to fish, camp and travel with his family.PetScreening:PetScreening helps property managers and housing providers manage residents' pets and assistance animals (service animals/emotional support animals/companion animals/etc.) for free. There proprietary screening platform adds an additional layer of liability protection by having a standardized process when dealing with household pets and assistance animals. PetScreening no-charge service provides assistance animal accommodation request validation through our comprehensive legal and FHAct/HUD guideline review process. For household pets and their owners, specifically, PetScreening provide property managers and housing providers a comprehensive digital Pet Profile with a FIDO Score™. This proprietary housing-related risk scoring system is calculated from pet and pet owner specific data factors such as, but not limited to, breed, pictures, weight, age, sex, vaccination records, behavioral history and more. The FIDO Score can help generate significant new pet revenue and is often used by property managers and housing providers to fine tune their pet-related pricing policies such as pet fees and pet rent.Contact John Bradford and PetScreening:Visit PetScreening: LinkJohn Bradford on LinkedIn: LinkEmail PetScreening: info@petscreening.com
Brian Birdy, Director of Education and Outreach with Petscreening.com, discusses best practice when renting to tenants with pets, how to look at rentals with pets as a source of revenue, and educates landlords on the petscreening.com product.
In this episode, we speak with John Bradford, CEO & Founder of PetScreening. PetScreening is a no-charge service for housing providers and property managers in multi-family, single-family, student housing, and vacation rentals. Their service provides an easy and standardized way to hold all new applicants and renewing residents accountable to your pet policies - including No Pet policies.
Placing a new tenant in a rental property seems simple enough. But the fact is, there are A LOT of moving parts at play from the time a property is listed until the tenant moves in and starts paying rent. So, what does the tenant placement process look like? On this episode of Five Minute Friday, Bob walks us through North County Property Group’s proven tenant placement process. He discusses the importance of creating an effective marketing plan and property listing for each rental and explains how his team responds to prospective tenant leads and schedules showings.Bob goes on to share how prospects submit their rental application and supporting documents online and what NCPG does to screen each applicant (and their pets!). Listen in to understand the process of drafting the lease, securing the rental deposit and first month’s rent, and meeting the tenant for a move-in inspection and key exchange—and learn how NCPG follows fair housing guidelines throughout the tenant placement process.Topics Covered[0:42] The complexity of the tenant placement process [1:03] North County Property Group’s proven and reliable process for quality tenant placement[1:18] Creating an effective marketing plan and property listing for each rental[1:40] How Bob’s team responds to prospective tenant leads and schedules showings[2:33] How prospects submit their rental application and supporting documents online + what NCPG does to screen each applicant [3:24] NCPG’s partnership with PetScreening.com for a separate pet and service animal screening process[3:58] The process of drafting the lease, obtaining the rental deposit and first month’s rent, and meeting the tenant for a move-in inspection and key exchange[4:21] NCPG’s commitment to following fair housing guidelines[4:43] A summary of NCPG’s tenant placement processConnect with BobNorth County Property GroupResourcesNorth County Property Group Marketing Process VideoPet ScreeningThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Play Podcasts, Stitcher, Spotify, and YouTube.
Today we welcome the Principals of Dualboot Partners to the Charlotte Angel Connection. Dualboots mission is to partner with seasoned business leaders and entrepreneurs to build and transform businesses. If you’ve been to any startup event over the last 12 months you’ve seen someone from the dualboot team there. seasoned technology veterans with a long and proven track record of building new products and re-platforming legacy systems. There is no question they have a goal to be an important fabric, in not just Charlotte but, the southeast startup community. They are building a nice team and have already worked with several successful Charlotte area startups – like Petscreening.com (remember David Stunja from Episode 090) – and many more. Given the impact they are having on the startup scene here locally I wanted to have them on to talk about who they are and how they are doing. As a little background, prior to Dualboot they all worked together in the past and have expertise in different areas. Todd Buelow’s, career is anchored at the intersection of entrepreneurship, people, and digital. Todd has over 20 years of experience managing digital products and serving as a catalyst for growth. Daniel DelaCruz began his career focusing on asset management, banking, and capital markets at PricewaterhouseCoopers. Before founding Dualboot Partners, Daniel was the VP of Finance and Operations of a digital agency. Ben Gilman spent more than 15 years building software products and has been intimately involved at every level of the software development process. In today’s podcast, we discuss many fun and interesting topics including how they bring a product to market using remote teams - they currently have 7 people in US (with no “central office”) and 60 developers remotely in Davidson, Russia, and Uruguay. As such, we naturally discuss onshore versus offshore capabilities and how companies benefit from both. We also dive into the tricky topic of how long they can/should stay on as the development team for a company. As always, we discuss the opportunities of the Southeast region over course of the next 10 year including their own their vision, and where they want to be in 5 years. We also get talk about the lessons they have learned by working with startups – including the importance of having a good network when you are thinking about starting your own company. Hope you enjoy this edition of the Charlotte Angel Connection. William Bissett is the owner of and an Investment Advisor Representative of Portus Wealth Advisors, a Registered Investment Adviser. Registration does not imply a certain level of skill or training. Opinions expressed on this program do not necessarily reflect those of Portus Wealth Advisors. The topics discussed and opinions given are not intended to address the specific needs of any listener. Portus Wealth Advisors does not offer legal or tax advice, listeners are encouraged to discuss their financial needs with the appropriate professional regarding your individual circumstance. Investments described herein may be speculative and may involve a substantial risk of loss. Interests may be offered only to persons who qualify as accredited investors under applicable state and federal regulation or an eligible employee of the management company. There generally is no public market for the Interests. Prospective investors should particularly note that many factors affect performance, including changes in market conditions and interest rates, and other economic, political or financial developments. Past performance is not, and should not be construed as, indicative of future results.
College students and pets... that's not always the best mix. However, in recent years more & more off-campus properties are becoming pet friendly as they find ways to be more competitive. Additionally with the confusion over assistance animals, this topic just becomes more frustrating for property managers and on-campus housing administrators. In this episode we bring in the experts to get some clarity and discuss services that can be used to take the burden off of housing professionals and place accountability on tenants and students. Wes sits down with John Bradford, founder of PetScreening.com and J. Retinger from BioPet Laboratories to talk about legislation around pets and assistance animals as well best practices for managing a pet friendly community. This episode is sponsored by SimpleBills. For more information on how SimpleBills can remove the headaches of utility management, go to www.SimpleBills.com. For more information on PetScreening, go to www.PetScreening.com or email info@PetScreening.com. For more information on PooPrints, go to www.PooPrints.com Questions or comments for Student Housing Insight, email us at contact@StudentHousingInsight.com Don't forget to join the SHI Community by visiting www.StudentHousingInsight.com
Today, we have David Stunja joining us on the podcast. David is the COO of Petscreening.com which recently completed a Seed Round led by Grotech Ventures. Many of you know David, but for those that don’t he took the corporate America route before he joined Petscreening.com. David spent most of his career in Washington, DC before relocating to Charlotte and was a VP of Corporate Strategy for Bank of America. All along, he knew he wanted to work with a fast-growing startup company. He just had to find the right one for him. To aid in his search, he starting writing stories on Charlotte Area starts for Start Charlotte (now Charlotte Inno), for which he has authored sixty articles. David’s involvement in the start-up scene through Start Charlotte, and his passion about using technology to turn innovative ideas into sellable products and connecting like-minded people, lead him to PetScreening.com, and in 2018, David joined the company as its COO. PetScreening.com was started by John Bradford in 2016. PetScreening.com is revolutionizing the pet screening process for housing providers and property managers. The platform, supported by a legal review team that reviews all assistance animal accommodation requests (emotional support, companion, service animals, etc.), also empowers apartment owner operators to screen all pets individually much like they would a resident. PetScreening’s first-to-market risk algorithm, measures the housing-related risk for each household pet, including the pet’s owner, and provides the property manager a summarized risk-score (learn more about their FIDO score here). With PetScreeing.com, property managers, landlords and housing providers can better manage renters' pets and assistance animals for free while introducing more pet-related revenue opportunities. During our podcast, we discuss David’s involvement with the Charlotte start-up scene and what went into David’s decision to switch from a stable corporate job to a start-up company. We also discuss PetScreening.com’s process of looking for the “right partners” to raise money in 2019, and what their focus is for the next twenty-four months. David’s career goals, including positively impacting the community, creating jobs, and helping grow the start-up community, are already coming to fruition! Hear about it and more during the podcast. All podcasts are edited by Brian Adams. If you've noticed the quality of the audio improving substantially since the summer of 2018, Brian is the reason. He does an unbelievable job. Any blips or issues now are due to the recording. William Bissett is the owner of and an Investment Advisor Representative of Portus Wealth Advisors, a Registered Investment Adviser. Registration does not imply a certain level of skill or training. Opinions expressed on this program do not necessarily reflect those of Portus Wealth Advisors. The topics discussed and opinions given are not intended to address the specific needs of any listener. Portus Wealth Advisors does not offer legal or tax advice, listeners are encouraged to discuss their financial needs with the appropriate professional regarding your individual circumstance. Investments described herein may be speculative and may involve a substantial risk of loss. Interests may be offered only to persons who qualify as accredited investors under applicable state and federal regulation or an eligible employee of the management company. There generally is no public market for the Interests. Prospective investors should particularly note that many factors affect performance, including changes in market conditions and interest rates, and other economic, political or financial developments. Past performance is not, and should not be construed as, indicative of future results.
In episode 12 of the Profitable Powerhouse Properties Podcast, your hosts Jonathan Cook and Bryan Jenkins interview John Bradford, CEO and Founder of PetScreening.com and the Owner and Founder of Park Avenue Properties LLC. John Bradford discusses how he created PetScreening, the various value that the service provides, and how it has been able to expand. Episode Highlights: John Bradford shares his background and his career path. What makes the real estate industry such a really friendly industry? How did the idea for PetScreening.com come about? What is the importance of making sure pets are registered and allowable in a property? What makes PetScreening.com distinctive? John Bradford discusses how PetScreening.com monetizes its service. What are the benefits of PetScreening.com? How do property owners who are going to self-manage use PetScreening.com? There is no need for pet restrictions and breed restrictions. People who maintain their breed restrictions tend to have a higher number of animal requests. What are the top breeds? How many households tend to have pets? John Bradford discusses HUD in their role of protecting the public. 3 Key Points: Make sure your property manager is a member of NARPM (National Association of Residential Property Managers). PetScreening.com has the first national database of incident reporting. You can report pet damage, pet biting, repeat poop offenders and off-leash offenders. You can create different community landing pages with your PetScreening.com service. Tweetable Quotes: “There are 46 million rental assets in the US, and of those 46 million, about 11 million fall under what we call single-family residential. So those are houses, condominiums, townhomes.” – John Bradford “We are approaching 1 million rental assets across the country that have self-registered with our service. They have come of our website and signed up. We have a team of about 11 people.” – John Bradford “The ‘no-pet profile’ is free to everyone. The ‘animal profile’ is free to everyone. The only way PetScreening can even monetize our product, our service, is by charging the pet owners the $20 or $15.” – John Bradford Resources Mentioned: Check out our website ahiproperties.com Check out Birmingham Insurance Group online or call them at (205) 616-1107 Buy, sell, and own investment properties the way the pros do it with www.roofstock.com Email Jonathan and Bryan at Podcast@AHIProperties.com John Bradford: Linkedin PetScreening.com ParkAveProperties.com
Today we are talking to John Bradford, founder of PetScreening.com, to discuss tips for navigating the landscape of fair housing and assistance animals. John Bradford will explain how to screen them and introduce you to his ground breaking technology that professional property managers use.
Bob discusses rental property pet policies and the importance of pet and assistance animal screening with John Bradford, Pet Lover and Founder of PetScreening.com. John explains risk management for pet friendly rental properties and the nuances surrounding ADA and Fair Housing Laws pertaining to assistance animals. PetScreening.com offers a great solution to property management companies, homeowners, and tenants to register and screen pets through their 3rd party platform. To learn more about this terrific platform visit PetScreening.com. This episode is always available for listening, sharing, or download at Property Management Brainstorm. Click here for a complete written and time stamped Transcript of This Episode.
Do you know your credit score? What about your pet? Does it have a score? Today, I am talking to John Bradford, the “Pet Guy.” John came up with the idea for PetScreening.com by combining his skillsets of being a property manager and pet lover. There’s two “Ps” that cause property damage - people and pets. Property managers need to know how to handle pet diligence and the increasing population of “assistance” animals - sometimes involving pet owners who try to circumvent policies of property management firms. You'll Learn... [05:00] Service animals is a topic that sparks property managers’ interest. [07:00] Experience Share: Tell your experiences and don’t hold back any punches. It makes for authentic and real conversations. [07:16] John started PetScreening to develop a service that reduced the liability for property managers and clients. [08:12] John did not want the service to cost any money. [08:21] John loves money, so he wanted a product that generated substantial revenue around pets. [09:05] John worked with software developers, lawyers, veterinarian consultants, lawmakers, and others to develop the PetScreening product. [10:09] Hundreds of firms have registered with PetScreening. [10:55] PetScreening generates revenue through an application fee paid by the pet owner. The cost is $20 for the first pet, and $15 for each additional pet. However, there is no application fee for service animals. [11:40] PetScreening does a revenue share with the property management firm. The tool is free, and they get a rebate besides. [12:17] The property management firm is given a unique link to share with customers who have a pet or service animal for PetScreening to track applications. [13:09] The customer is taken to PetScreening to complete the application, which includes questions about the pet: Name, breed, type, photos, vaccination records,etc. [13:47] The application includes an Affidavit section, which features questions that protect the property manager and owners. Applicants attest and certify their answers are accurate. [15:12] PetScreening developed an algorithm that takes data points from the application to create a “Pet Score” that goes to the housing provider. [15:33] The score can indicate risk factors for that pet. Use that score to create a pricing matrix that correlates to the score and identify how much revenue you will generate. [16:17] Applicants basically know their answers will impact whether a property manager will allow their pet, but they don’t know the pet is being scored. [17:00] Property managers are building better relationships with pet owners because they tell them what they need for the pet owner to pay less. [17:52] The best rating - a 5-paw score - is difficult to achieve. Only about 11% of applicants reach this status. [18:09] It’s up to the property manager how they treat the scoring. If you have an animal with a 1-paw score, you may not allow them or charge more. [18:59] About 10% of PetScreening’s applications are for assistance animals, either as a service or companion animal. [19:53] PetScreening collects data and asks HUD questions, then its legal team reviews each assistance animal application, but no score is given. They are either recommended or not. [20:39] About 32% of applicants who say they have an assistance animal have a status of “waiting for animal owner.” When asked for clarifying information, they disappear. [21:40] PetScreening is disrupting the industry because it is weeding out people who do not truly have an assistance animal. [21:57] Test of Reasonableness: Is the documentation reasonable? When was the document issued? Who is the provider? [22:38] If applicants lie, there is no real legal recourse. There are not a lot of statues on fair housing, so people are taking advantage of this problem. [23:55] PetScreening is a timesaver - and time costs money. John’s firm has saved time and minimized liability risks. [25:09] Every question asked in PetScreening’s application is designed to protect property manager and owners. [25:20] PetScreening developed the first nationwide database where property managers can report incident reports of pet damage and pet biting that follow that animal forever. [26:58] For one, specific pet, the owner only has to submit an application and pay once. Then they can share that information with other businesses. [28:37] However, pet owners need to renew the application every year, which costs $10. [29:29] Property managers should re-evaluate data because a lot can change with pets. [30:10] HIPAA protects sensitive medical documentation. Property managers can ask for such documentation about assistance animals. [30:42] PetScreening has HIPAA-compliant servers to protect the documentation. Tweetables PetScreening - a win for property managers, pet owners, and property owners. PetScreening’s database offers incident reports of pet damage and pet biting. It’s up to the property manager how they treat the pet scoring. Resources PetScreening PetScreening Email PetScreening Discount for DoorGrowShow Users ADA NARPA Bryan Greene of HUD HIPAA DoorGrow Club
One of the benefits I love to offer is discounts for products and services including the PM Grow Summit, website production through Property Managed Website, showing services through Tenant Turner, and more coming all the time! You can see a complete list of the current offers at propertymanagementmastermind.com. For all of these offers, use the discount code “Brad”. A little pre-show information about John Bradford who’s here from petscreening.com One of the things we talked about in the interview that we forgot to mention is that he catches 32% of the assistance animals have disappeared after they were asked for more information. So essentially almost a third of the applicants after they apply through petscreening.com disappear after they get asked a question. In other words he’s weeding out the pets who owners are illegitimately trying to push through as assistance animals. He’ll offer a discount code to waive the first hour of integration into your software. As usual, use the promo code “Brad” to access this offer! To take advantage of it, you can email info@petscreening.com. Talk about petscreening.com. John’s been putting this out for a few months, saw it at the Orlando conference and was really excited about it. He’s graciously agreed to come on the show today to talk more about pet screening. He’s been on Fox News. He’s been a property manager for 13 years, so he understands why pet screening is so important. Based in the Charlotte region, has about 30 employees, single family property management. He also has a political career, serves in the North Carolina House of Representatives and has developed a reputation as the go-to-guy not only for real estate and property management issues, but also issues surrounding assistance animals. His three things for his vision: 1. Pet screening to reduce the liability for property managers and owners. 2. Didn’t want it to cost the housing provider or owner a single penny. 3. Wanted a product that would drive new revenue streams around pets. He ranks pets on a scale of 1-5 paws based on a complex algorithm. This includes shot records, microchipping, breed, and more. Here’s where you can find John: PetScreening info@petscreening.com Subject Line: Brad - I’m interested in learning more. Free consultation for integration with an IT company to optimize for your company. Show Notes: [02:58] - John tells us a bit about his background and how he got into the pet screening field. He explains how his two professional fields intersect to make him particularly qualified to deal with animal screening questions. [04:14] - We hear about John’s vision when he started petscreening.com, including the three facets of the vision he had in creating it. He also talks about the kind of information that he collects throughout the process. [07:32] - John talks more about the pet scoring system he created, which ranks pets (and owners) on a 1-5 paw scale. Only about 11% of applicants receive 5 paws; John’s own dog, in fact, only ranks 3 paws. [08:50] - There is an associated risk with guard dog breeds, but that doesn’t mean that a firm shouldn’t rent to someone who owns one of these breeds. [10:43] - Everything we’ve talked about so far is for household pets; John now moves on to talking about assistance animals. [11:56] - Brad interjects to explain that he’s afraid of asking the wrong questions of someone who has a disability. John points out that the questions involved in his service are HUD-permissible questions, so there’s no risk of saying or asking something wrong. [14:18] - If an applicant answers the first few questions correctly, John’s service moves onto a three-pronged test for the documentation: is it reasonable, credible, and reliable? [15:19] - What if somebody wants to bring in an assistance animal in the middle of an existing lease? [16:50] - John talks about how his tool integrates with various other tools and screening companies, listing a few specific examples. [18:51] - We learn how John’s company generates revenue, which is by charging an application fee to the animal owner for every pet that comes through the tool, which is $20 for the first pet and $15 for each additional pet. This allows them to screen assistance animals without any charge. [19:35] - John uses Brad (and his dog) as an example to explain how the tool works, and why it’s beneficial for pet owners even aside from property applications. [21:02] - At the end of the lease agreement, is there any place to leave feedback on the pet? Their database includes two types of incidents: pet bites and property damage. In the future, they’ll be adding a way to indicate unauthorized pets as well. [22:38] - Brad points out that unauthorized pets are probably the most common issue, more than any sort of dangerous breed incidents. John then gives an example of a potential issue involving a pet death mid-lease. [25:32] - What kind of feedback has John been getting from applicants and tenants? He answers, then he and Brad discuss the benefits of the privacy that petscreening.com provides for tenants and applicants. [27:29] - Brad points out that showing favoritism can actually be discriminatory. [30:16] - John talks about cases in which a cat might not be vaccinated, using the example of a 15-year-old cat. [31:55] - Has John see anybody integrate different fee structures based on their 1-5 paw score? Lots of firms, he answers, have created a variable pricing matrix based on the pet score. [33:59] - John talks about how he’s seen this being presented to the owners of the homes. He also explains what information is presented to the owners, some of which is withheld for various reasons. [37:16] - We hear about John’s integration with Rentscreener (FIND AND LINK THIS), which will become even deeper in the coming months. [38:52] - Not all pit bulls are bad, and John’s tool is proving it, he explains. [39:37] - John moves on to talking about renewals. His tool requires the pet owner to answer all the questions every year to make sure nothing significant has changed with their pet. [40:57] - John shares an offer for listeners! Email info@petscreening.com with “Brad” in the subject line and just say that you want to learn more. If you want to proceed, they will pay for the first hour of the consulting integration with an IT company to make sure that they get the product optimized for your organization. (They’ve never yet had anybody go over an hour, he points out.) [42:42] - Brad points out that John’s company is currently the coolest thing since sliced bread among property managers. [43:02] - Will John be at the PM Grow Summit? Links and Resources Acutraq RentScreener Resident Research AppFolio ShowMojo Tenant Turner PM Grow Summit PetScreening info@petscreening.com Subject Line: Brad - I’m interested in learning more. Free consultation for integration with an IT company to optimize for your company. Managing the Business Risks of Pets and Service/ Companion Animals
In this episode I interview John Bradford with PetScreening.com about a better way to manage your evaluation and acceptance of pets and service animals. We also talk a little bit about utility management in NC as John is a representative in the NC Legislature and recently introduced a bill that help studnet housing operators with bill back of natural gas service. This episode is sponsored by Conservice.
Chris sits down with John R. Bradford, III. John R. Bradford, III is the Founder of PetScreening. PetScreening is Pet Management for Property Management and was created by Property Managers for Property Managers. PetScreening is a software tool and platform that enables users to upload documents about their pets including photos, vaccination records, microchip data, behavioral records and certifications for service and companion animals. And it allows property managers of all kinds to see and verify these profiles before deciding whether or not to allow these pets into one of their properties. John is the CEO and Founder of Park Avenue Properties which is a property management group operating in about 10 cities in the Southeast. John is the Membership Co-Chair of the Entrepreneur's Organization here in Charlotte where he helps recruit members to the local chapter. John is also the Majority Whip in the North Carolina House of Representatives. John shares some of his personal story and professional background and then we get into all the cool things he's doing right here in the state of North Carolina. www.thejoneszones.com www.petscreening.com --- Send in a voice message: https://anchor.fm/undisputedawareness/message Support this podcast: https://anchor.fm/undisputedawareness/support