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PropTalk is a property management podcast focusing on key trends within the property management ecosystem. Presented by ResMan, this podcast will discuss industry news, innovative technology solutions, and strategies that impact how property managers do business. --- ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before.

ResMan


    • Dec 12, 2024 LATEST EPISODE
    • monthly NEW EPISODES
    • 51m AVG DURATION
    • 66 EPISODES


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    Latest episodes from PropTalk

    LIVE! From NAA: Trailblazers in Multifamily ft. Sheri Druckman

    Play Episode Listen Later Dec 12, 2024 32:34


    LIVE! From NAA, Elizabeth Francisco, CXO of Inhabit sits down with Sheri Druckman to continue our series with Trailblazers in Multifamily.About Sheri: Ms. Druckman brings over 25 years of real estate and multifamily industry expertise and leadership to Legacy Partners. As Regional Vice President, Sheri is responsible for overseeing all aspects of Legacy's regional property management operations in the Pacific Northwest and Mountain Regions, including multifamily, mixed-use, new development, lease-ups, renovations and client relations. Previous companies include Sares Regis Group, Greystar, and Stellar Holdings.

    Cocktails & Compliance Ep. 18

    Play Episode Listen Later Nov 13, 2024 59:38


    Rue Fox and Janel Ganim are back in studio with another episode of Cocktails & Compliance… and boy, do they have a lot to cover! After attending NAHMA, Rue and Janel recap some of the latest updates including HOTMA updates and implementation for HUD and Tax Credit, insurance, NSPIRE, legislation initiatives to watch for, HUD staff changes, staffing shortages and more. Cocktail of the episode? Rue is drinking a Dragon's Milk Stout and Janel is having an Erdinger Weissbier Dunkel beer - Prost! About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/

    Cocktails & Compliance Ep. 17

    Play Episode Listen Later Oct 14, 2024 41:19


    It's another episode of Cocktails & Compliance with Rue Fox and Janel Ganim! They'll be recapping their session from FAA, including topics such as HOTMA, Centralization, Fraud and more. They'll also touch on HUD's recent update on the HOTMA timeline and what this means for software vendors as well as HUD properties.Cocktail of the Episode? Twisted Tea... which unfortunately, neither Rue nor Janel really enjoyed. So grab a Twisted Tea if you're a fan or something else to sip on while you hear the latest Affordable updates from these ladies!About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    LIVE! From NAA: Trailblazers in Multifamily ft. Chris Burns

    Play Episode Listen Later Sep 26, 2024 24:42


    LIVE! From NAA's Apartmentalize 2024 in Philadelphia, Elizabeth Francisco - CXO of Inhabit - sat down with Chris Burns, SVP of Willow Bridge Property Company. Chris' experience as a leader in multifamily provides him with lots of insights, wisdom, and knowledge about managing and growing a portfolio through every up and down... and he's sharing some of that wisdom with us today!From handling hard times, growing certain skills that will help you in success, and how-tos on supporting your teams, Chris speaks to the realities of being a leader in multifamily... and what can make you a good one, too!About Chris: Chris Burns is the Senior Vice President at Willow Bridge and is responsible for all Southeast apartment management operations, totaling in excess of 23,000 units, as well as new business development throughout the region.Chris is a graduate with honors from Florida Atlantic University and holds the designations of CAPS (Certified Apartment Property Supervisor - National Apartment Association) and CPM® (Certified Property Manager - Institute of Real Estate Management). He is a former President of the Florida Apartment Association, a Member at Large for the National Apartment Association, and a past President of the Broward/Palm Beach Apartment Association.Prior to joining Willow Bridge, Chris was the Director of Residential Management for RMS Partners. Mr. Burns has over thirty-three years experience in property management and is a Licensed Real Estate Broker in the States of Alabama, Florida, Georgia, Mississippi, South Carolina and Tennessee.Connect with Chris Burns on LinkedIn here: https://www.linkedin.com/in/chris-burns-b40b164/About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    LIVE! from SAHMA: Cocktails & Compliance Ep. 16

    Play Episode Listen Later Sep 24, 2024 47:57


    Rue Fox and Janel Ganim are back at SAHMA! And this time they are joined by Ricardo Alicea from Wendover Housing Partners, Sonja Horn from DASH Compliance, and Dennis McWilliams from The Michaels Organization. Together, they discuss Affordable insights, experiences, and updates around EIV policies, inconsistencies among housing agencies, documentation, HOTMA, e-signatures, technology and more! Cocktail of the episode? Mai Tais!So, pour a drink and listen in on this fantastic, live episode that you won't want to miss! *Note: this episode was recorded before HUD's recent updates on HOTMA implementation timeline. About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    The Art and Value of Personalization ft. Steve Wunch

    Play Episode Listen Later Sep 3, 2024 71:39


    Elizabeth Francisco sits down with Steve Wunch, Industry Principal at Sales Mail, to talk about the value our teams bring when they add a little personal touch to their interactions with renters. Steve and Elizabeth discuss how a little goes a long way with renters and redefines what a relationship with renters look like when you show up with authenticity. About Steve: Steve Wunch is a multifaceted professional with over 30 years of experience in the multifamily industry. He excels as a speaker, video virtuoso, and is called by some an “Industry Ninja”. Currently, he serves as the Industry Principal at SalesMail, where he leverages his deep industry knowledge to represent SalesMail externally. Steve is also a national speaker, available for keynote presentations and other speaking engagements, including acting and voice-over projects.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    personalization noi industry principal
    LIVE from NAA: How AI and Automation Can Save Your Onsite Teams ft. Eric Menzies

    Play Episode Listen Later Aug 28, 2024 25:07


    Elizabeth Francisco is joined by Eric Menzies, VP of Sales at Anyone Home, to talk AI vs automation. What's the difference? How do they work together? What benefit do onsite teams have in using both of these tools in their day-to-day operations? Eric answers this and more. Listen to this episode for the need-to-knows about AI and automated software!About Eric: Eric Menzies is a multifamily professional and enthusiast with a background in helping property management companies of all sizes discover, implement, and accomplish their goals with a variety of software based tools. Leveraging a consultative approach, Eric excels at understanding and addressing client needs to maximize the value of their engagements. His extensive experience spans key roles in client success, operations, and partnership development, enabling him to forge impactful relationships and deliver tailored solutions that drive success.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    LIVE! From NAA: Trailblazers in Multifamily ft. Ann-Marie Bomba

    Play Episode Listen Later Aug 21, 2024 32:28


    LIVE! from NAA, Elizabeth Francisco sits down with Ann-Marie Bomba, CEO of Strategic Properties, to discuss what being a leader means in multifamily and how she as a female leader paves the way for others.About Ann-Marie: Ann-Marie Bomba is the CEO of Strategic Properties. a developing leader in the management of high-quality conventional and affordable multifamily housing communities.Ann-Marie brings over three decades of multifamily housing experience focusing on distressed asset recovery. She has dedicated the majority of her career on collaborating with clients to improve underperforming assets, reposition REO properties, and achieving specific asset performance to aid ownership in achieving investment goals in both conventional and affordable communities. She has successfully managed a diverse portfolio of properties, including new construction lease-ups of affordable and conventional communities, multimillion-dollar renovations, lease-up, and stabilized properties in various regions. Prior to joining Strategic Properties, she Co-founded TAM Residential (formerly known as Topaz Asset Management), where she grew the company to over 17,000 units nationwide. Ann-Marie leads the company's strategic expansion growth plan nationwide. Strategic Properties actively operates in TX, MO, FL, GA and will enter additional states in 2024. Ann-Marie currently serves on the North Texas Advisory Board of Shelters to Shutters. About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    LIVE! from NAA: Knowing When and How to Change Your PMS ft. Marcus Wilson

    Play Episode Listen Later Aug 2, 2024 37:04


    LIVE! From NAA's Apartmentalize, Janel Ganim and Marcus Wilson sit down at the ResMan trade show booth to talk about switching your software: when is it time to make a change? And how do you make that change as successful and as smooth as possible? Listen to the full episode for answers!Founder and CEO of Pivotal Impact Consulting, Marcus Wilson offers an array of strategy that alters a company's direction in an effort to minimize the pain points of growth during both challenging and favorable times. We review strategy and operations to identify areas of improvement by connecting with the people, to leverage technology for process efficiency, in order to create superior organization health.He has over 20 years of experience in leading and delivering complex and profitable IT solutions, ERP and CRM implementations, and business process improvements for multimillion-dollar organizations across various industries.Connect with Marcus Wilson here: https://www.linkedin.com/in/marcuskwilson/About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. Learn more at http://myresman.com//

    Trailblazers in Multifamily ft. Sherry Freitas

    Play Episode Listen Later Jun 27, 2024 60:42


    Elizabeth Francisco, CXO of Inhabit, sits down with Sherry Freitas in another episode of Trailblazers in Multifamily. This time, they're live from ResMania with a Bloody Mary in hand! Hear Sherry's insights into what a leader looks like and how to set up your properties up for success.About Sherry: With over 20 years of multifamily experience, Sherry is a strategic leader and change initiator with global experience in multifamily housing. During her career, she's had oversight of over 300,000 units, offering leadership and operational expertise to improve business performance. With extensive experience in high density U.S. markets, Europe, South America and Asia Pacific, her emphasis is with conventional multifamily, single family rentals, age restricted developments and corporate/short stay partnerships.A graduate of Radford University, Sherry holds a Bachelor of Business Administration in Marketing. She is a Certified Property Manager through the Institute of Real Estate Management and a member of the National Apartment Association, Georgia Apartment Association, and Atlanta Apartment Association. She currently serves on the board of the Atlanta Apartment Association and is the 2021 past chair of the Atlanta Apartment Association.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    LIVE! From ResMania: Cocktails & Compliance Ep.15

    Play Episode Listen Later Jun 13, 2024 40:20


    Our lovely hosts, Rue Fox and Janel Ganim, are sipping on a Red Carpet Cocktail -- LIVE! from ResMania 2024!Affordable Housing Compliance can be a dry topic, but this session promises to be ANYTHING but dry! Yes, we'll cover current trends and legislative or regulatory issues that impact operations on HUD, LIHTC, and Rural Housing properties – but in an interactive way.The session will feature Affordable Housing experts, Jennifer Wood, VP of The John Stewart Company and Cecilia Cossio, President of Marquis Asset Management. These guests have seen it all from the management and technology sides. But while they may be the ones on stage, this is definitely a session where the audience also participates.About Jennifer: Jennifer Wood serves as Vice President of JSCo's San Francisco Bay Area Region and oversees a portfolio of approximately 12,000 units.  She has more than thirty years of progressive experience in affordable housing and multifamily property management.  She has extensive experience with all types of local, state and federal programs including LIHTC, Project-Based Section 8, Public Housing, HOME, Tax-exempt bond financing, HOPE VI, RAD, tenant-based subsidy programs and more. Jennifer currently serves on the Board of Directors of the National Affordable Housing Management Association (NAHMA) and previously served on the Board of Directors of the Affordable Housing Management Association for Northern California and Hawaii (AHMA NCH) as Director of National Legislative Affairs.About Cecilia: Cecilia has more than 25 years of proven property management experience including an extensive background in property operations, leadership, client relations, and implementation of efficient systems and effective procedures to improve organizational performance. At Marquis, Cecilia is responsible for the operations and oversight of the organization. Cecilia will focus on ensuring team member support while meeting the goals of the owners and investors. You can connect with Cecilia on LinkedIn here: https://www.linkedin.com/in/ceciliacastillocossio/ About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    LIVE! from TAA: Cocktails & Compliance Ep. 14 ft. Sara Hinson and Cecilia Cossio

    Play Episode Listen Later May 16, 2024 42:06


    Another Cocktails & Compliance with Rue Fox and Janel Ganim... but this time it's LIVE from the TAA ONE Conference! Rue and Janel are joined by Sara Hinson of Allied Orion Group and Cecilia Cossio of Marquis Asset Management. With a 9am session at TAA, the cocktail of the episode is a delicious Bloody Mary! This session brought in a full house so you don't want to miss these four ladies cover a variety of Affordable Housing topics including: HOTMA and how Allied Orion and Marquis are handling the transition at their properties, the Renters Bill of Rights, advocacy for Affordable Housing, and more! Sara and Cecilia brought their A-game, with incredible insights and ideas on how to keep moving forward as an industry. About Cecilia: Cecilia has more than 25 years of proven property management experience including an extensive background in property operations, leadership, client relations, and implementation of efficient systems and effective procedures to improve organizational performance. At Marquis, Cecilia is responsible for the operations and oversight of the organization. Cecilia will focus on ensuring team member support while meeting the goals of the owners and investors. You can connect with Cecilia on LinkedIn here: https://www.linkedin.com/in/ceciliacastillocossio/ About Sara: Sara joined Allied Orion Group in July 2016 and is the Director of Operational Supportive Systems. With over 23 years of property management experience, Sara has a true passion for multifamily systems. Sara is active in the Houston Apartment Association and currently is on the PAC Committee, and Expo Committee. She is also an active Houston Apartment Association volunteer trainer for NALP, CAM, and CAPS National Apartment Association designations. Sara currently carries her CAM designation with her most recent Houston Apartment Association award being recognized as a Harvey Hero to the Apartment Association. You can connect with Sara on LinkedIn here: https://www.linkedin.com/in/sara-hinson-cam-0b757410/ About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    Personality Please! Websites That Show Off Your Properties ft. Mateo Quintero

    Play Episode Listen Later Apr 16, 2024 51:51


    Marketing experts Megan Thomas, Content & Social Marketing Manager at ResMan, and Mateo Quintero, Manager of Website Design at Razz, talk shop about websites, specifically for properties. With a flood of new units coming on the market, resulting in oversupply and fierce competition around occupancy, Mateo shares what makes a property's website stand out from the rest. They talk branding, UI/UX, visual appeal, and interactive features on a website that make the difference in conversion rates.Mateo Quintero is the Manager of Website Design at Razz, the brand within Inhabit that powers ResMan Websites. With over a decade of multifamily industry experience, he leads UX/UI design initiatives for the Razz CMS platform and website templates, emphasizing smart design strategies that drive conversions and engagement.  Mateo joined Razz as a graphic designer in 2016 after several years in creative roles within a digital marketing agency. He holds a BA in Graphic Design and a minor in Marketing from UCF.Connect with Mateo on LinkedIn: https://www.linkedin.com/in/mqteo/About Razz: Razz is an award-winning digital agency providing a modern perspective on marketing with well-designed and easily customizable websites and branding for properties in the multifamily and vacation industries. Razz is part of Inhabit, a global PropTech software company serving the residential and vacation property management industries. With Inhabit, we are All Together. All Driven. All In. Learn more about Razz here: https://www.myrazz.com/If you're a ResMan customer, you can also learn about ResMan Websites powered by Razz: https://www.myresman.com/solutions/websitesAbout ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    Cocktails & Compliance Ep. 13

    Play Episode Listen Later Apr 11, 2024 40:07


    The Cocktails & Compliance ladies are back, served with a Yuengling Hershey beer to drink. Rue and Janel share about HUD updates, HOTMA/TRACS 203A, other legislative updates and more! Catch the ladies on the road for the next episode at the TAA One Conference.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    Blending Science and Storytelling for Personal & Business Success ft. Amber Hurdle

    Play Episode Listen Later Mar 27, 2024 74:27


    Elizabeth Francisco, CXO of Inhabit, sits down with Amber Hurdle, Founder and CEO of Employer Brand Central, to discuss the science behind personal brand and how it plays a role in your professional and personal reputation. Amber Hurdle works with companies that want to strengthen their employer brand and company culture to drive employee engagement, profitability, and brand awareness. Meeting planners and organizations hire Amber for her straight-shooting and humorous advice that empowers leaders, unites teams, and inspires action to achieve bottom-line results. The founder of Employer Brand Central, Amber's agency turns branding on its head to ensure each employee upholds their company's brand promise to ensure customer satisfaction and loyalty. EBC's winning formula strengthens brands from the inside out with a focus on reducing talent-related expenses and driving revenue through an engaged team to increase margin. As a proud member of the Association for Corporate Growth, Amber has a special knack for working with middle-market businesses and investors in the M&A space that need to quickly and effectively merge brands while communicating the vision and strategy to the teams who get the work done. Connect with Amber Hurdle here: https://www.linkedin.com/in/theamberhurdle/ About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    The Pivotal Role of Systems if you Plan to Thrive into '25 ft. Sara Hinson

    Play Episode Listen Later Mar 12, 2024 65:42


    Elizabeth Francisco, CXO of Inhabit and Co-Founder of ResMan, sits down with Sara Hinson, Director of Systems at Allied Orion Group to talk about how her role helps shape the success of AOG's operations. Speaking on her history in multifamily, Sara speaks to the importance of investing in staff through internal training and involvement in apartment associations.With over 23 years of experience in multi-family housing, Sara is responsible for the overall management of assigned residential, industrial or commercial properties to satisfy the requirements of the ownership and tenants. She is certified in many software and helps with training to help onsite staff gain skill advancement in sales, customer services and property management.Connect with Sara Hinson here: https://www.linkedin.com/in/sara-hinson-cam-0b757410/About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    The Mysteries of AI in Property Management ft. Nick Olsen

    Play Episode Listen Later Jan 25, 2024 73:28


    Have you been curious about Artificial Intelligence? Are you hearing about it nonstop and still unsure what it's going to mean for multifamily? Are you worried about AI taking your job? Elizabeth Francisco, Chief Experience Officer of Inhabit, sat down with her original techn partner-in-crime, Nick Olsen, Chief Technology Officer of ResMan, to answer the questions around AI in multifamily. Nick clarifies what AI is, how long it has actually been around, and what this means for multifamily and the many thousands that work in the industry.Nick Olsen is the Chief Technology Officer at ResMan and is responsible for all technical direction and future state of software products in the ResMan platform. He built ResMan from the beginning and has led the technology department since the company's inception. He's always striving to build the best solution for ResMan's customers. Outside of work, he's a husband, father to three kids, and volunteer at his local church congregation. He's based in Utah and enjoys wake surfing, hiking and anything outdoors.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    How Social Are You... Really? ft. Megan Thomas

    Play Episode Listen Later Dec 20, 2023 76:02


    Elizabeth Francisco, Chief Experience Officer Inhabit, sat down with ResMan's very own content and social media manager, Megan Thomas. As multifamily heads into a competitive year, they discuss the role of social media in multifamily and the large gaps within it that could make for some profitable opportunity. They discuss the platforms, algorithms, and what kind of content will keep potential and current renters interested in the long run. Megan also shares tools and guidelines to ramping up your property's social media so you can see success in your results.Megan Thomas, Content & Social Marketing Manager at ResMan, is an experienced content creator, copywriter and social media specialist who's worked in the content marketing world for over 7 years. Megan specializes in B2B and B2C content writing, organic social media and thought leadership, with heavy emphasis in the real estate industry. She has written hundreds of blogs, crafted several, viral social media posts, and ghostwritten Forbes articles for tech executives on topics like digital and content marketing. Having worked in tech for almost 5 years, she now spends a lot of her time sharing her learnings in social media with sales teams, tech executives, and multifamily marketers as they navigate organic social media marketing in regards to their business models.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    Cocktails & Compliance Ep. 12

    Play Episode Listen Later Dec 14, 2023 57:40


    The Cocktails & Compliance ladies are back and they're ready to talk all things TRACS 2.0.3.A and HOTMA, Insurance, Legislative Updates, and what events Rue and Janel are headed to in 2024!The Cocktail of the Episode? A Mr. Brown!Here's the recipe:‍Dash of angostura bittersBarspoon of vanilla syrup3/4 oz coffee liqueur2 oz bourbonCombine all ingredients in a shaker with some ice. Shake and strain into a rocks glass with ice. Garnish with an orange twist.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    LIVE! from NAA: Managing Investor Expectations ft. Rich George

    Play Episode Listen Later Nov 21, 2023 29:07


    Elizabeth Francisco sits down at NAA 2023 with Rich George, Success Coach for 9 Minutes to Success, to discuss how owner-operators can have transparent conversations with investors, especially when it comes to managing their expectations in a rollercoaster market.Rich is a consultant, trainer, and author for the Multifamily Property Management Industry, specifically helping companies raise their Net Operating Income through strategic planning, talent empowerment, and education. Rich has worked in the property management industry for the past 20 years with many different levels from maintenance to senior vice president. He has a passion for getting the biggest return on investment from the human capital within the industry.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    Trailblazers in Multifamily ft. Bill Nye Part 2

    Play Episode Listen Later Oct 24, 2023 62:52


    We sat down for a part 2 with Bill Nye, the Apartment Guy, to discuss leadership in multifamily and how leadership makes the difference in successful operations for property management companies. His philosophy: take care of your people and they will take care of your customers.About Bill: Bill has a very distinguished and successful career as a leader in both the military and the private sector. While serving in the United States Air Force, he as named one of the 12 Outstanding Airmen of the Year for the entire Air Force and was honored along with his fellow recipients at a dinner at the White House with President Ronald Reagan. He is a graduate of the prestigious Air Force Leadership School and credits much of his leadership philosophies to what he learned while attending the school.As a multi-family executive, he was named “Executive of the Year” twice by Apts. Magazine, a multi-family publication covering the mid-Atlantic region of the U.S.During his time as the CEO of Caviness & Cates Property Management in NC, his team earned the highest Satisfacts ratings in the country 3 consecutive years and during his time as the COO of Berger Communities in PA, they earned the same distinction two years in a row. While serving as the COO of Berger Communities they were named a top 25 “Best Places to Work” employer for three straight years and a top 10 employer for 2 straight years.Today Bill runs his own speaking, training and consulting business in Friendswood, Texas.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage.ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com/

    Trailblazers in Multifamily ft. Bill Nye Part 1

    Play Episode Listen Later Oct 13, 2023 48:06


    We sat down with Bill Nye, the Apartment Guy, to discuss leadership in multifamily and how leadership makes the difference in successful operations for property management companies. His philosophy: take care of your people and they will take care of your customers. About Bill: Bill has a very distinguished and successful career as a leader in both the military and the private sector. While serving in the United States Air Force, he as named one of the 12 Outstanding Airmen of the Year for the entire Air Force and was honored along with his fellow recipients at a dinner at the White House with President Ronald Reagan. He is a graduate of the prestigious Air Force eadership School and credits much of his leadership philosophies to what he learned while attending the school. As a multi-family executive, he was named “Executive of the Year” twice by Apts.Magazine, a multi-family publication covering the mid-Atlantic region of the U.S. During his time as the CEO of Caviness & Cates Property Management in NC, his team earned the highest Satisfacts ratings in the country 3 consecutive years and during his time as the COO of Berger Communities in PA, they earned the same distinction two years in a row. While serving as the COO of Berger Communities they were named a top 25 “Best Places to Work” employer for three straight years and a top 10 employer for 2 straight years. Today Bill runs his own speaking, training and consulting business in Friendswood, Texas. About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

    LIVE! From SAHMA: Cocktails & Compliance Ep. 11

    Play Episode Listen Later Oct 9, 2023 45:52


    LIVE! from SAHMA, Janel Ganim and Rue Fox are joined by Affordable experts and leaders, Mary Ross of Ross Business Group and Glenda Leduc of Mansermar Property Management. Cocktail of the episode? HOTMA “Hot Mess” Spicy MargaritasTogether, they discuss relevant topics like the Renter's Bill of Rights and the RAD notice for Section 811 properties while also looking ahead at TRACS 203A and HOTMA implementation timeframes. About Mary: Mary Ross is a nationally recognized expert in property management training and consulting and related areas. Ms. Ross is the President and CEO and majority shareholder of Ross Business Development, Inc. a small, woman-owned business based in Atlanta, GA.As a senior business executive and savvy industry insider, she provides clients with high-level consultation and advice on how to succeed when managing properties set aside for low-income families. In 2001, Mary and Mark Ross created a unique training, learning development and consulting practice that marries knowledge of HUD occupancy requirements, HUD systems and process development.About Glenda: As President and CEO of Mansermar and Mid-America Apartment Management Companyshe has been involved in the successful management, rehabilitation and operation of 65 multifamily housing communities for senior citizens in 14 states. She is experienced in all phases of multifamily apartment administration, property management and asset management and is well versed in the mechanics of the federal housing subsidy programs and rehabilitation of multifamily properties for senior citizens. She has been successful in the rehabilitation of existing properties financed through Low Income Housing Tax Credit (LIHTC) and under HUD 221(d)4 programs.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

    LIVE! from NAA: Mastering Employee Retention ft. Lyndsay Hanes

    Play Episode Listen Later Sep 29, 2023 27:17


    LIVE! from NAA, Elizabeth Francisco, CXO of Inhabit, sits down with President of AAA and Metric Property Management, Lyndsay Hanes to hear her perspective and unique approach to mastering employee retention.She talks about the use of psychometrics for Metric's hiring process, eliminating the idea that an eye-catching resume or plenty of experience doesn't necessarily equate to success and efficiency in the workplace.For more on psychometrics and implementing them in your business, contact Cary Frieden cary@effective-exec.comAbout Lyndsay:Lyndsay Hanes is a distinguished multifamily operator with over two decades of experience and a proven track record of results-oriented performance.She has vast experience across multiple asset types, increasing value and ensuring client satisfaction. Lyndsay has been responsible for creating processes at two start-up management companies before becoming an entrepreneur herself with the launch of her company Metric Property Management.Lyndsay has a history of service to our industry. She has been an active participant on numerous local Apartment Association committees, serving on the Board of Directors for the Austin Apartment Association, Co-Chair of the AAA Legislative Committee, and today she is currently serving as President Of AAA.About ResMan:ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

    LIVE! from NAA: Dress to Impress ft. Bobby Griffith

    Play Episode Listen Later Aug 30, 2023 32:47


    LIVE! From NAA, Elizabeth Francisco sits down with Bobby Griffith, CFO, Principal and Director of Acquisitions for the JL Gray Company. They talk about presentation, even through attire, networking, and just how much multifamily has changed over the years.Bobby C. Griffith has 34 years of experience in the multi-family housing industry specializing in affordable. Since joining JL Gray the company has grown from 45 to over 130 communities.Bobby is an Executive Council Member & Immediate Past President of the Apartment Association of New Mexico. He is also the president of Southwest Affordable Housing Group (SWAHG) - an industry association representing owners, agents, developers, non–profits, and service providers of affordable housing in the southwest.As if that was not enough, Bobby Griffith might just be the most interesting man in multifamily, as well as the best dressed.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

    LIVE! From NAA: Cocktails & Compliance Ep. 10

    Play Episode Listen Later Jul 18, 2023 48:52


    PropTalk was accepted to host our very own podcast LIVE! at NAA's Apartmentalize 2023. Hosts, Janel Ganim and Rue Fox, were joined by Affordable Housing experts: Peter Lewis, EVP of Schochet Companies, Anthony Sandoval, President and CEO of WSH Management and Jennifer Wood, Vice President at the John Stewart Company.Together, they covered current trends and legislative and regulatory issues that impact operations of HUD, LIHTC, and rural housing properties in an interactive way. From HOTMA to staffing challenges to the Renter's Bill of Rights, these five experts will share all of their concerns, feedback and ideas regarding current Affordable Housing topics.Thank you to NAA's Apartmentalize for letting us host this awesome podcast episode!About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

    Centralization 2.0 ft. Jindou Lee

    Play Episode Listen Later Jul 6, 2023 76:33


    We sat down with Jindou Lee, CEO and Co-Founder of HappyCo, to discuss how centralization plays a role in more ways than one within multifamily. From sharing about his journey into the multifamily tech space to getting creative in pioneering efficiency for onsite employees, Jindou has incredible "ah-ha!" ideas and insights you'll want to hear!Jindou Lee is the CEO and co-founder of HappyCo, a multifamily proptech company that develops software and service solutions to enable real-time property operations. Prior to his current role, Jindou also founded and exited two previous tech companies. Jindou graduated from the University of South Australia with a Bachelor of Visual Communications (Design) and subsequently worked for Midway Games where he led the User Interface team to work on classic titles such as Mortal Kombat, Gauntlet, and Dukes of Hazzard. Besides his love for technology, Jindou is also an avid real estate investor and enjoys spending time with his family.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

    Apartment Associations: Engage and Invest in Your Future ft. Stephanie Graves

    Play Episode Listen Later Jun 28, 2023 51:17


    Elizabeth Francisco, Chief Experience Officer of Inhabit sits down with HAA President and Founder/President of Q10 Property Advisors, Stephanie Graves, to discuss the importance of apartment associations for everyone involved in multifamily. From education to understanding industry struggles and working toward solutions, Stephanie brings light to just how vital involvement is for multifamily as a whole.Stephanie Graves is the founder and president of Q10 Property Advisors. She is an executive level property management professional who has held titles from Director of Education to Senior Vice President of Operations, overseeing over 22,000 units in six markets nationwide. Stephanie has earned her CAPS and CAM designations through the National Apartment Association and is an education faculty member for the National Education Foundation. Stephanie is on the Executive Board of the Houston Apartment Association (the largest apartment association in the nation) and is the 2023 President. She is a sought-after speaker and facilitator throughout the nation and can be seen at many of the National Apartment Association Education Conferences. Stephanie oversees corporate communications, acquisitions, due diligence, and various day-to-day activities that directly impact the profitability and success of Q10 and its assets. Stephanie has over 20 years of experience in multi-family development, management, and operational oversight. She has a keen eye for identifying and diagnosing issues through the due diligence process. Stephanie has a Bachelor of Communications from St. Edwards University where she graduated Magna Cum Laude. About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

    An Entrepreneur's Journey ft. Stephanie Graves

    Play Episode Listen Later Jun 22, 2023 66:51


    Elizabeth Francisco, Chief Experience Officer of Inhabit sits down with HAA President and Founder/President of Q10 Property Advisors, Stephanie Graves, to discuss the realities, successes and challenges of being a business owner and entrepreneur. Stephanie's journey is a unique one, now having juggled both the Houston Apartment Association and her duties at Q10, but she offers great insights as to how she manages it all while also maintaining her path onward and upward.Stephanie Graves is the founder and president of Q10 Property Advisors. She is an executive level property management professional who has held titles from Director of Education to Senior Vice President of Operations, overseeing over 22,000 units in six markets nationwide. Stephanie has earned her CAPS and CAM designations through the National Apartment Association and is an education faculty member for the National Education Foundation. Stephanie is on the Executive Board of the Houston Apartment Association (the largest apartment association in the nation) and is the 2023 President. She is a sought-after speaker and facilitator throughout the nation and can be seen at many of the National Apartment Association Education Conferences. Stephanie oversees corporate communications, acquisitions, due diligence, and various day-to-day activities that directly impact the profitability and success of Q10 and its assets. Stephanie has over 20 years of experience in multi-family development, management, and operational oversight. She has a keen eye for identifying and diagnosing issues through the due diligence process. Stephanie has a Bachelor of Communications from St. Edwards University where she graduated Magna Cum Laude. About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

    Live! From ResMania: Cocktails & Compliance Ep. 9

    Play Episode Listen Later Jun 19, 2023 43:45


    Your favorite Affordable experts are back with another episode of Cocktails & Compliance, this time LIVE! From ResMania! Janel Ganim, COO of ResMan, and Rue Fox, Industry Principal of Affordable Housing at ResMan, are joined by Scott Michael Dunn and Layne Hurst as they discuss current challenges facing the affordable housing industry. They'll chat about TRACS 203-A, HOTMA, staffing challenges and more! And in honor of the theme of ResMania, they start off with a "No Place Like Home" Margarita!About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    Post-pandemic Changes to the Multifamily Marketing Landscape ft. Barbara Savona

    Play Episode Listen Later Apr 11, 2023 46:56


    Part 2 with Barbara Savona is here! Elizabeth revisits with Barbara to discuss marketing within multifamily, sharing ideas, tools, and ways to maximize lead-to-lease through up-leveled marketing and creative innovation while also touching on how COVID-19 impacted how we market properties.About Barbara: Barbara Savona is a visionary leader, entrepreneur, and CEO with over 22 years of experience in the property management and advertising industries. She is the CEO and Co-Founder of Sprout Marketing, a cutting-edge platform designed to help multifamily housing professionals achieve their marketing and occupancy goals.As the host of the Marketing Home, Marketing You Podcast, Barbara shares her expertise and passion for helping property management professionals succeed in their careers. She provides actionable strategies and practical tips that are innovative yet easy to implement, empowering her audience to make meaningful changes that have a significant impact.Barbara's grassroots approach to multifamily marketing is informed by her diverse background as a property manager, regional supervisor, advertising executive, and branding strategist. Her philosophy focuses on small, consistent changes that deliver big results, and her clients consistently praise her innovative yet practical approach.In addition to her success as a business owner, Barbara is a nationally recognized speaker and a graduate of the AIT program. As a branding and marketing strategist, she has helped countless professionals elevate their brands and achieve their marketing goals. Barbara is also a Certified Functional Wellness Coach. Her unique approach to business incorporates a focus on wellness, ensuring that her clients and colleagues are supported in both their personal and professional lives.Barbara lives in a shipping container house in the Texas Hill Country with her husband, Doberman, and twelve chickens. About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

    Celebrating Female Entrepreneurs ft. Barbara Savona

    Play Episode Listen Later Mar 31, 2023 37:32


    Elizabeth Francisco, Chief Experience Officer at Inhabit, sits down with Barbara Savona to discuss what starting your own business within multifamily is like from a female's perspective. From the successes to the challenges, Barbara offers insightful advice to others trying to move up or move forward with their own business ideas. About Barbara: Barbara Savona is a visionary leader, entrepreneur, and CEO with over 22 years of experience in the property management and advertising industries. She is the CEO and Co-Founder of Sprout Marketing, a cutting-edge platform designed to help multifamily housing professionals achieve their marketing and occupancy goals.As the host of the Marketing Home, Marketing You Podcast, Barbara shares her expertise and passion for helping property management professionals succeed in their careers. She provides actionable strategies and practical tips that are innovative yet easy to implement, empowering her audience to make meaningful changes that have a significant impact.Barbara's grassroots approach to multifamily marketing is informed by her diverse background as a property manager, regional supervisor, advertising executive, and branding strategist. Her philosophy focuses on small, consistent changes that deliver big results, and her clients consistently praise her innovative yet practical approach.In addition to her success as a business owner, Barbara is a nationally recognized speaker and a graduate of the AIT program. As a branding and marketing strategist, she has helped countless professionals elevate their brands and achieve their marketing goals. Barbara is also a Certified Functional Wellness Coach. Her unique approach to business incorporates a focus on wellness, ensuring that her clients and colleagues are supported in both their personal and professional lives.Barbara lives in a shipping container house in the Texas Hill Country with her husband, Doberman, and twelve chickens. About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com

    What are the rental housing legislative priorities and goals for 2023? Ft. Jay Harris

    Play Episode Listen Later Mar 28, 2023 45:57


    Elizabeth Francisco, Chief Experience Officer at Inhabit, sits down with Jay Harris, Principal at Harris Crystal Advisors, to discuss some of the current rental housing legislative priorities leading up to Advocate 2023. He'll share NAA's top priorities, where the disconnect between tenant and landlord stems from, and more on this episode of PropTalk. Jay Harris is a veteran property management attorney who provides wholistic legal and business counsel to rental housing and solutions providers. As general counsel to leading apartment industry vendors, he has led litigation, compliance, contracting, product, and sales/marketing functions. As regulatory counsel to the apartment and consumer reporting industries, he has advocated for favorable regulatory and legislative policy and translated complex rules for industry compliance. A Washington D.C. area native, he serves on the board of the Arlington (Va.) Partnership for Affordable Housing (APAH). See you guys at Capitol Hill! About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    If you're not leading the pack, what are you doing? ft. Steve Wunch

    Play Episode Listen Later Mar 23, 2023 79:37


    Elizabeth Francisco, Chief Experience Officer of Inhabit sits down with Steve Wunch, VP of Learning & Development/Capital Square Living to talk about how multifamily is about human relationships at its core. He discusses how technology can help frontline staff and employees connect with residents and the industry as whole and more. A proven learning leader in the multifamily sector for over 25 years, Steve has worked for some of the biggest REIT players across the country, including Archstone, Aimco and Equity. He has developed his own unique approach to learning that creates bottom-line results. Steve is a professional facilitator in leadership, sales and customer service and is also a sought-after national speaker. He has also been a freelance consultant who has worked with multifamily companies to enhance, improve and train their organizations to improve performance. Steve began his career in multi-family as a leasing consultant, assistant manager and community manager as well as several training and support roles. He holds a Leadership Certificate from the Center for Creative Leadership, is a Developmental Dimensions International (DDI) Certified Facilitator and an MBTI Type I & II Certified Practitioner. Steve supports the learning platform at Capital Square Living, providing high-impact and position-specific learning to the entire CS Living portfolio, as well as employee development opportunities within the parent organization of Capital Square.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    Aligning People and Process to Complement One Another ft. Marcus Wilson

    Play Episode Listen Later Mar 21, 2023 53:03


    Elizabeth Francisco, Chief Experience Officer at Inhabit, sits down with Marcus Wilson, Multifamily Technology Executive and Founder of Pivotal Impact Consulting, to discuss how we align our tech stacks with the people and processes in place. From decision making to onboarding, Marcus makes valid points around how you can make the most optimal experience for properties through tech and people. Marcus Wilson – is a Multifamily Technology Executive and Founder of Pivotal Impact Consulting which assists companies in scaling by leveraging technology to optimize operations, to better manage the pain points of growth in both favorable and challenging conditions. With a people first approach, Marcus has built and lead teams on numerous projects to deploy complex IT systems and software, advocated and communicate technology capabilities, global change and cost optimization initiatives that deliver sustainable, profitable results. Marcus' experience expands across the technology solutions and training landscape producing results for both products and teams managed. He maximized overall efficiency of IT support operations and ensures all projects align with business objectives and company strategy, resulting in millions of dollars in Revenue boost. He holds a BBA in Computer Information Systems from University of West Georgia.Known for his ability to motivate and inspire teams, Marcus has served as an MC/Host and has spoken on several panels for cyber security, technology, and operations, as well as session speaker on creating a culture of data-driven decision makers. In addition, Marcus served as a committee member on the Technology Committee for the NHMC in 2020 and 2021.

    Cocktails & Compliance Episode 8

    Play Episode Listen Later Feb 27, 2023 55:42


    Rue Fox and Janel Ganim have lots to share on this new episode of C&C! From a real update on TRACS 203-A to upcoming events and more, listen to Rue and Janel share the latest Affordable updates over the Cocktail of the Episode: Yuengling Hershey's Chocolate Porter!About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    Trailblazers in Multifamily ft. Josh Heck

    Play Episode Listen Later Jan 24, 2023 46:15


    Josh Heck, SVP Sales, Chief Sales Officer of Anyone Home, sits down with Elizabeth Francisco to discuss why and how technology should be used within multifamily, as well as the ways it supports staff and revenue streams in the long run.Josh Heck is the SVP Sales, Chief Sales Officer of Anyone Home. Previously, Josh has spent more than 15 years in the multifamily and property management industry with companies like Rainmaker, LRO, Entrata and American Utility Management (AUM). Josh brings a wealth of experience, providing strategic sales leadership to ensure Anyone Home achieves revenue and growth targets. His primary objective is to be a partner with Anyone Home leadership to help properties make the most of their centralization through CRM, Websites, and Contact Center.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    The Entrepreneur's Journey ft. Carol Enoch

    Play Episode Listen Later Dec 5, 2022 46:54


    Inhabit IQ's Elizabeth Francisco sits down with Carol Enoch, CEO of Enoch and Co. and Canary Real Estate Investment, to discuss what being a trailblazer and entrepreneur has looked like on her journey. From leadership and professional development to facing obstacles along the way, Carol provides authentic and encouraging advice for other professionals looking to make their own leaps in life.Follow Carol on LinkedIn here: https://www.linkedin.com/in/carolenoch/About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    LIVE! from NAHMA: Cocktails & Compliance Ep. 7

    Play Episode Listen Later Nov 21, 2022 55:38


    Rue Fox and Janel Ganim are coming to you LIVE from NAHMA to give updates on the Affordable Housing industry, as well as hearing from industry leaders themselves. Peter Lewis, Executive Vice President of Property Management, the Schochet Companies, Anthony Sandoval, President & CEO of WSH Management Inc., and Jennifer Wood, Vice President of the John Stewart Company all shared their insights into employee retention and recruiting, legislative changes, and more!About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    Unconventional Times Call for Unconventional Thinking ft. Jaime Conde

    Play Episode Listen Later Sep 20, 2022 31:47


    Elizabeth Francisco sits down with Jaime Conde, Vice President of Sales at Anyone Home, to discuss the new ways of engagement for centralized leasing. Jaime Conde began his multi-family life building software tools for operators as a product and development manager at both Entrata and Anyone Home. His technical product management background, combined with a mastery-level problem-solving aptitude, makes him an expert in engineering solutions for customers and the market.Conde holds a degree in Economics from Brigham Young University. A self-proclaimed “foodie,” he loves cooking with his wife, spending time with his 5 children, and surfing.For more information on Anyone Home: https://anyonehome.com/About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    Nothing is the Same Post-Pandemic ft. Michael Brown

    Play Episode Listen Later Sep 9, 2022 26:42


    Elizabeth Francisco joins Michael Brown, Executive Vice President of InhabitIQ to discuss the changes seen in the rental housing industry since COVID-19. From staffing to application and renter fraud and more, hear from Michael Brown as he shares what onsite staff and properties are dealing with going into 2023. Michael Brown is currently responsible for the oversight and performance of the Screening Division at InhabitIQ, which currently includes five brands located throughout the United States and Canada. He is passionate about supporting the development of products that enable scale, efficiency and differentiation. One example of such innovation is ResidentIQ, IIQ's advanced leased solution launched in early 2021. Michael is a veteran sales leader and brought to Inhabit IQ over 20 years of multifamily experience in online leasing and background screening. His management efforts have helped apartment owners and managers effectively increase efficiencies, drive revenue and reduce operating costs while meeting or exceeding KPI's within the organizations. He holds a BS in Business Administration from Western Kentucky University. Outside of work, Michael maintains an active lifestyle with his wife in Southern California and welcomed their first child in September of 2021. About ResMan: About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    Cocktails & Compliance Episode 6

    Play Episode Listen Later Aug 30, 2022 42:24


    ResMan's Affordable Compliance experts, Rue Fox and Janel Ganim, are back with a delicious cocktail along with PropTalk's latest episode of Cocktails and Compliance! Cocktail of the Episode? Ciroc Vodka Spritz - YUM! Sit down and hear all the Affordable updates from TRACS 203-A, staffing and supply chain issues, inflation's impact on Affordable, new HUD PBCA procurements, and more! Plenty to hear about on this episode and you don't want to miss it! About ResMan: About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    You Know You Deserve More Ft. Stephanie Puryear Helling

    Play Episode Listen Later Aug 18, 2022 41:23


    Elizabeth Francisco sits down with Stephanie Puryear Helling, Founder and Leadership/Change Management Coach at SPH Services, to discuss how important change is in our lives and careers and how having mentors and coaches can help leaders approach changes with intention, growth and open-mindedness.With over 25 years in the multi-family real estate industry, Stephanie has proven to be a reliable and effective executive leader, coach, and facilitator, bringing a vision-driven approach to leading people and teams to success. Stephanie has an impressive background, covering 21 years of her career across various roles within an industry-leading organization (Greystar) which has included both hands-on community management roles and executive leadership positions focused on learning and development, operations, and strategic growth initiatives. She was also the past President and current Board Member of the National Apartment Association Education Institute, which has included leading various education and career outreach initiatives. To learn more about SPH services, go to https://www.leadingpeopleandteamstosuccess.com/Facebook: https://www.facebook.com/www.SPHServices.netInstagram: http://instagram.com/sphservices/About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    What does it mean to be Totally Toni? Ft. Toni Blake

    Play Episode Listen Later Aug 8, 2022 71:14


    Elizabeth Francisco sits down with Toni Blake of Totally Toni to hear more about Toni's journey within the multifamily industry. Toni Blake is a popular international speaker, consultant, author and comedienne inspiring thousands of multifamily apartment industry professionals every year. With over 30 years of training experience, her “laugh while you learn” approach has made Toni one of the most sought-after experts in her field. About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    Getting Started in Real Estate Syndication ft. Mo Bina

    Play Episode Listen Later Jul 27, 2022 71:14


    Joey Martin sits down with Mo Bina, Managing Principal and Founder of High-Rise Capital to discuss what real estate syndication looks like from both the syndicator and investor side of the deal. This episode is a great start for anyone considering an investment in commercial real estate.About Mo Bina: Mo partners with high-income earners, high-net-worth individuals, and family offices to obtain above-average, risk-adjusted returns from tax-efficient investments. Through strong collaboration, Mo helps his investment partners generate passive income streams, diversify their portfolios via syndicated commercial real estate, and build Purpose-Driven Wealth™, which is the financial freedom to live a full and balanced life. He is also the host of the popular show, Purpose-Driven Wealth, an author of three eBooks, and a frequent speaker on the topic of alternative investments and commercial real estate. Mo and his partners have syndicated over $70 million of multifamily real estate. He is also an experienced investor in alternative assets, private money lending, and across various real estate sectors including residential, multifamily, senior living, office, and industrial real estate. He is a member of Stanford Professionals in Real Estate (SPIRE). He has two bachelor's degrees in civil and environmental engineering, cum laude, from UC Irvine and a master's degree in environmental engineering from Stanford University. When Mo is not spending time with his family, he enjoys playing tennis, hiking, traveling, and reading. Links: For more information on passive investing in commercial real estate, please check out the free eBook — More Doors, More Profits — by clicking below: https://www.high-risecapital.com/resources-index Tune in to the Purpose-Driven Wealth show by clicking below: https://www.purposedrivenwealth.show/ About Investor Deal Room: Investor Deal Room is a web-based, real estate syndication software for multi-family operators and commercial real estate companies. IDR provides Virtual Deal Rooms, an E-Signing Solution, Capital Raise Tracking, Document Management, K-1 Hosting, and much more. You can learn more about Investor Deal Room at http://investordealroom.com.

    The Entrepreneur's Journey ft. Caren Maio

    Play Episode Listen Later Jun 30, 2022 95:22


    Elizabeth Francisco sits down with President and Chief Strategy Officer at Moved, Caren Maio to discuss what being an entrepreneur has looked like for her, from success to imposter syndrome. Caren Maio is the President of Moved, the industry's first automated onboarding platform for multifamily operators and new residents. She is also an Entrepreneur-in-Residence at Camber Creek and the Co-Founder of Funnel Leasing (formerly Nestio). Caren is a PropTech thought leader and has been named one of the 15 Women to Watch in Tech by Inc.com, won the Leading Entrepreneur award with Women in PropTech, and was selected as Mentor of the Year by MetaProp. Additionally, she is on the advisory board of New York University's Female Founders Fellowship program. About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    LIVE! from ResMania: Cocktails & Compliance Episode 5 ft. Jenny DeSilva and Stacy Day

    Play Episode Listen Later Jun 1, 2022 38:45


    ResMan's Affordable Compliance experts, Rue Fox and Janel Ganim, are coming to you live from ResMania 2022! We served ResMan Blue Margaritas to our audience so this is most certainly a fun episode. Joined by Tax Credit expert, Stacy Day of Karen Graham Consulting and HUD expert, Jenny DeSilva of DeSilva Housing Group, hear everything from updates about TRACS 203-A, the importance of electronic signature adoption, why software can give you a lift and more on today's episode! About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    Trailblazers in Multifamily ft. Dawn Waye

    Play Episode Listen Later May 27, 2022 87:51


    Elizabeth Francisco sits down with Multifamily trailblazer, Dawn Waye, to share more about what being a successful owner/operator looks like and how leadership impacts the trajectory of a company. Dawn Waye founded City Gate in 2014 with a vision built upon her passion for marketing, training, asset management, business development and the operation of all asset types and classes. Dawn's 20+ years in the industry have taken her from Rhode Island to Florida and finally to Texas. Prior to founding City Gate, Dawn served as VP of Operations for Knightvest Management and as Investment Manager for Pinnacle Property Management Services. Dawn holds broker licenses in Texas, Oklahoma, and Rhode Island as well as a CPM Designation from the Institute of Real Estate Management. As a leader in the industry, she provides clients, vendors, and residents with a voice at the local, state, and national level through legislative advocacy.About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    Are you operationally prepared to make the most of this leasing cycle? Ft. Kelli Dowdney

    Play Episode Listen Later May 3, 2022 70:55


    Elizabeth Francisco sits down with Multifamily trailblazer and Director of Strategic Operations and Support for INDIO Management, Kelli Dowdneyto discuss the importance of preparedness during leasing season and what she thinks sets a company up for success. Kelli Dowdney has been a leader, trainer, mentor, and passionate speaker for the Multi-Family Industry for over 25 years, starting her career as a PT Leasing consultant while she attended Texas A&M University's Mays Business School. After graduating with a double BA in Marketing and Management, with a minor in Finance, Kelli quickly moved through all onsite positions and into a variety of corporate positions. These included National Training Specialist, Regional Manager, Regional Vice President, VP of Marketing, and Vice President of Operations. Kelli's strategic approach to operations focuses on effectively communicating target KPIs, providing the training and resources needed, empowering teams to execute their business plans and then measuring/adjusting. She has a unique skillset to push platforms and workflows to their highest efficiencies and is grounded by her process driven solutions. Kelli is passionate about collaboration, leadership development and vision casting. She is considered to be a powerful source of inspiration, taking every opportunity to impact the hearts and careers of those around her. Kelli currently lives in Allen, Tx. Kelli is blessed with 2 children, Brayden and Bradleigh, through adoption and is very active in several adoption ministries and in her church. She is an avid Western Equestrian, having started competing at the young age of 3, and still owns several Quarter Horses and rides often. She is also a trained classical pianist and modern vocalist, with a history in musical theater. Connect with her on LinkedIn here: https://www.linkedin.com/in/kellidowdney/About ResMan: About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    Celebrating Women's History Month ft. Anne Sadovsky

    Play Episode Listen Later Mar 24, 2022 74:10


    Elizabeth Francisco sits down with rental housing veteran Anne Sadovsky in honor of Women's History Month to discuss what being a woman in the industry has looked like over the past 50 years, as well as the general evolution of property management. Anne Sadovsky is a Dallas based professional speaker, providing training, keynotes and counsel to a variety of industries, businesses and associations. She is a former Vice President of Marketing and Education of Lincoln Property Company. Her expertise makes her a sought- after speaker, consultant and trainer and her training via Zoom, webinars and seminars have educated thousands. She has officially flown almost four million miles sharing her experience, expertise, wisdom and wit. MIRABELLA Magazine listed her as one of the One Thousand Women of the 90's, along with Mother Teresa and Oprah Winfrey. Anne's book "Mission Possible" with Stephen Covey and Brian Tracy was a best seller. Multi Family Pro and the Apartment Association of Greater Dallas have honored her with Legends Awards. She is affiliated with numerous business and professional organizations. To book Anne Sadovsky or learn more about her training, check out her website at https://annesadovsky.com/About ResMan: About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

    How Management Companies Can Recruit and Retain Talent During the Great Resignation Part 2

    Play Episode Listen Later Mar 10, 2022 47:12


    Elizabeth Francisco sits down with Amanda Mabrey, Director of People & Culture at ResMan and Gregory Knight, People & Culture Generalist at ResMan to discuss today's challenge of retaining top talent. With the Great Resignation, more and more properties are struggling to keep employees long term. Gregory and Amanda share their insights as to how properties can more effectively decrease their turnover and give employees a long-lasting career at their properties. About ResMan: About ResMan: ResMan delivers the property management industry's most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan's platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

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