Multifamily Streamlined with Leslie Mathis

Send us a textThis inspiring episode highlights a 2x successful social entrepreneur who lives by three words: "inspiration from frustration." Hear how she started her first business at 19 by following her gut and intuition. She shares how challenges led her to success, why the beginner phase is always tough, and the value of making mistakes your own way. Tune in to hear her thoughts on giving advice vs. sharing experience and get a sneak peek into her upcoming EmpowHER session. It's packed with great reminders for anyone ready to embrace showing up in your own unique way! In 2012, with a $300 grant, Jess Ekstrom founded Headbands of Hope, providing headbands to kids with illnesses. The company has since donated millions of headbands globally and partners with the NBA, WNBA, and Kohl's.As a Forbes Top Rated speaker, Jess has addressed clients like Zappos, Netflix, and Harvard, and in 2018, she founded Mic Drop Workshop®️ to empower more women as public speakers and authors. She's a bestselling author of Chasing the Bright Side and Create Your Bright Ideas, and has been featured on major platforms like the TODAY Show and Vanity Fair.LinkedIn: https://www.linkedin.com/in/jess-ekstrom-speaker-author/Facebook: https://www.facebook.com/jessekstrom/Instagram: https://www.instagram.com/jess_ekstrom/Website: http://www.jessekstrom.comHear from Jess about:An extended tour living in an Airstream for 3 years.Following your instincts or going to YouTube.The importance of making mistakes in our own way.The difference between giving advice and sharing your experience.Helpful tips to add value to conversations.How energy dissipates through a screen. How she started Headbands for Hope and the impact it's made.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Send us a textAt 28, with two young children, our guest felt exhausted and was told by her doctor that it was normal. She refused to accept this as her reality. In this inspiring episode, she shares her journey of reclaiming her energy and health and reminds women that it's never too late to reach their fitness goals. We dive into how to create plans that fit into your life, shift your mindset from sacrifice to empowerment, and how motivation can reshape the way you show up in life. Coach Katie Woodall is 43 years old, and hasn't always loved eating healthy and exercising! When she was 28 and had only 2 young children at the time, she had zero energy to care for her family. She remembers going to the doctor concerned and him looking at her in the face and telling her this was normal. She refused to accept that as her new norm!A friend started a personal training business around that time so she signed up and trained with her once a week. Slowly, she started noticing muscles she'd never seen before and her energy dramatically increased! It lit a fire in her! She wants to encourage other women to move their bodies and eat healthier!So she started teaching group fitness and that was over a decade ago! Now, she trains women from her home studio and obtained her transformational macro coaching certification last summer and started her own coaching business - Aspire Fitness and Nutrition!She wants women to know it's never too late to reach their health and fitness goals!Instagram: https://www.instagram.com/aspirecoachkatieWebsite: https://www.aspirefitnessandnutrition.comHear more from Coach Katie about:Why we must step out of our comfort zones.Shifting our mindsets to what are we willing to do for ourselves.Showing up as if we've already achieved our goal.How even coaches need coaches.The importance of how we speak to ourselves and how we show up differently if we are motivated.Why 5 minutes is better than nothing at all.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Send us a textIn this episode, Leslie chats with a seasoned multifamily industry veteran who has spent 20 years as a speaker, trainer, and consultant. He emphasizes the importance of uninterrupted training for service technicians and supervisors—not just to maintain, but to enhance their skills. Listen in for his take on addressing gaps in industry training, his solutions for hiring and retention, and his belief in helping people achieve success in all aspects of life. Mark is the President of Plus One Consulting, Inc. and founder of Service Team Training and maintenance videos.com. Mark is a national speaker and a leading resource in the field of service team development and training. His certifications include CAPS, CAMT I, CAMTII, CPO, CPO Instructor with the PHTA, EPA proctor for the NEW 608 certification as well as all HVAC Excellence courses. Mark is also a NAAEI Instructor and worked on the development of the new CAMT program. Prior to Starting his own company, he was the Director of Service Team Development for Colonial Properties Trust, Inc, a New York Stock Exchange traded company with 148 properties and over 48,000 apartment homes.On a personal note, Mark is also a professional Jiu Jitsu Coach and owns and operates a Martial Arts Academy in Harrisburg, NC. LinkedIn: https://www.linkedin.com/in/mark-cukro-9500902/Website: http://www.serviceteamtraining.comHear more from Mark about:How he started as a Groundskeeper and now owns 2 businesses.His first client that was so meaningful.Why finding solutions for your teams equate to better performance and longer tenure.Helping people win at life - in and out of the workplace.Asking yourself, "Why would someone want to work for you?"Statistics showing that 50% of employees leave their jobs within 120 days.The companies who have a waiting list and why that is. How no other sector of the service industry trains less than the multifamily industry.His recommendation on training hours needed per year and why.Which generation will be the one that saves the trades.The importance of uninterrupted work and more great insights.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Send us a Text Message.Join us for a powerful conversation with a Chief Warrant Officer 4 in Army Aviation, who's spent over two decades breaking barriers in the skies. As a featured speaker at EmpowHER, she reflects on what influenced her unexpected journey into aviation and the challenges she overcame, including failing a critical vision test. Hear her insights on why perseverance through difficulties often leads to the greatest rewards and how everyday interactions with others can offer valuable lessons in resilience and growth. Allison Moser has served in Army Aviation for over 24 years and has achieved the rank of Chief Warrant Officer 4. She has eagerly filled the roles of Instructor Pilot, Maintenance Test Pilot, Training Officer, Safety Officer, Armament Officer and Flight Operations Specialist among others. Her primary aircraft have been AH-64 Apache and UH-60 Blackhawk helicopters and her career has included deployments to Afghanistan, Iraq & Kosovo. She is currently an Instructor Pilot at the Eastern Army National Guard Aviation Training Site (EAATS) where she has the pleasure of interacting with and training Army aviators from all over the country on a daily basis. Allison appreciates the opportunity to serve and thoroughly enjoys encouraging others to persevere. Hear more from Allison about:What a Chief Warrant 4 Officer is and what it equates to.Her inspiration to serve in the military.How aviation was by accident, but she fell in love with it.Her first of many challenges involved a vision test.How she is stronger and better because of the adversity she faced.The lessons that you can learn everyday from the people around you.Focusing on what is important in life - the people.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Send us a Text Message.In this episode, Leslie chats with the founder and CEO of Stitched Marketing, who shares the story of how relationships have been the cornerstone of her success in the multifamily world. She discusses the impact of the strong women who paved the way for her success and her mission to do the same for others. She shares about the challenges and rewards of being an entrepreneur and the importance of open communication within property management teams. Tune in for her expert marketing advice on ensuring your strategies deliver results!Dana Pate is the founder and CEO of Stitched Marketing, a consulting firm tailor-made to serve the rental housing industry. With nearly 15 years of experience, Dana has a keen understanding of market dynamics and is a sought-after strategist and enthusiastic storyteller. LinkedIn: http://linkedin.com/in/danagrazianopateInstagram: http://instagram.com/stitchedmarketingWebsite: http://www.stitchedmarketing.comHear from Dana about:The power of relationship building and how it's led her to where she is today.Paying it forward and empowering the next generation of women.The value of having women at the table. One of the most important qualities in a person.Remembering that it's ok to ask people for feedback.How she made ice cream money as a young entrepreneur.The impact she is making for her clients and helping them move the needle.What gave her the push to go out on her own.The power of collaborating and empowering your submarket.Inspecting what you expect - a lost art.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Send us a Text Message.In this inspiring episode, our guest, a featured speaker at the upcoming EmpowHER conference, dives into the powerful concepts of confidence and worthiness. She challenges us to stop focusing on the small hurdles and start embracing the big vision in our lives. Discover how true belief in yourself is tested during challenging seasons and why it's crucial to RUN to WIN, not just to survive or avoid failure. Get an exclusive sneak peek of her EmpowHER session and learn how to become the best version of yourself by embracing your worthiness to win.Kristina is a Military Wife and hot mess mom of three. She's an owner of a multi-million dollar life insurance agency and currently focused on helping others become their best version of themselves through speaking and coaching. She stands for empowering women to become the best versions of themselves and create the life of their dreams.Instagram: https://www.instagram.com/the.kristina.wattsFacebook: https://www.facebook.com/KristinaKay84/Hear more from Kristina about:How we are one person walking out our purpose.The brain scanning for danger every 5 seconds. Why doing something new and unknown is scary.The concept of confidence versus worthiness.Surprising statistics about believing we are enough and loving our bodies.Why gratitude and fear cannot live in the same space.The idea of giving your all, but for all the wrong reasons.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Send us a Text Message.In this episode, Leslie chats with a multifamily leader known for her expertise and success in the multifamily industry. Her passion for people is evident as she discusses her hands-on approach to understanding on-site challenges and maintaining strong connections. This episode highlights her company's approach to staying curious, seeking solutions, and never settling for the status quo. Learn about her commitment to servant leadership, her football fandom, and her hobbies that help her unwind. This episode is packed with valuable insights and personal stories you won't want to miss! Amanda has over 24 years of experience in the multi-family housing industry. That experience ranges from LIHTC, Senior Living, Student, Lease-up, New Construction, Class A+, Dispositions / Acquisitions and Renovations. From 2019-2023 Amanda oversaw over 4,000 units of A+ new lease ups in the Southeast Market. Amanda serves as a prior Board of Director, with the Greater Charlotte Apartment Association and was the President in 2017. Amanda participated in the Government Affairs committee with the GCAA, she was the 2013 recipient of the Citizen of the Year award and the 2013 Reach Award. Amanda was awarded Regional Property Manager of the year for 2014 and was also selected as Volunteer of the Year for the GCAA in 2014. Amanda was selected as Corporate Professional of the Year in 2019. Amanda was recognized by Women We Admire as the Top 50 Women Leaders of North Carolina for 2023 and 2024. Amanda currently holds her NC Real Estate license, the Certified Apartment Property Supervisor designation with NAA. Amanda is currently a Certified Property Manager with the Institute of Real Estate Management.LinkedIn: https://www.linkedin.com/in/amanda-kitts-caps-cpm-%C2%AE%EF%B8%8F-26526817 Instagram: @amandaintheqcWebsite: http://www.rpmliving.comHear more from Amanda about: How she keeps up and doesn't lose sight of her operational toolbox.Why the experience matters - not just for our residents, but for our employees too.The importance of being a servant leader.The most wonderful time of the year - football season!How she "escapes" and finds a break from life.Her retirement plans and where you'll find her.The one tool she can't live without.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Send us a Text Message.In this episode, Leslie chats with the Chief Marketing Officer of Evans Management Group, who fell in love with property management from her first part-time job. Discover how she shifted her perspective on marketing data, seeing it as the storytelling behind the magic. Learn her strategies for bringing brands to life through memorable resident experiences, the importance of community, and her approach to targeting the right audience. With a brain full of dad jokes and puns, she emphasizes the power of being authentic and genuine. Liz has over 13 years of real estate and marketing experience and is currently the Chief Marketing Officer for Evans Management Group. Liz fell in love with property management the moment she landed her first part time job as a leasing consultant on a cottage lease up while attending NC State and hasn't been able to shake the industry ever since! While she loves all her babies, Liz is a self proclaimed lease up junkie, having completed nearly 100 successful lease ups in her career. Outside of work, Liz loves exploring national parks, reading books and nonstop puns. A diehard Carolina Panthers fan, you can find her cheering (or more than likely, screaming) at an obnoxious level all football season long. She is also the proud mom of a rotten mini goldendoodle named Chandler (yes like Friends, and yes you can see pics).LinkedIn: https://www.linkedin.com/in/elizabethcobleFacebook: https://www.facebook.com/elizabeth.coble.988/Instagram: https://www.instagram.com/lizkhalifa704Website: https://www.evansmanagementgroup.com/Hear more from Liz about:Her gift to the universe.How she shifted her focus to data and digital marketing.Getting the right people at the right time to the right place.How creating a sense of community does not require a monster marketing budget.The greatest thing that happened to her as a marketer.Her ability to take risk and be on the front end of it all.The crucial piece of the marketing strategy.Being able to pivot and pivot quickly is important.The importance of being your authentic genuine self.What she would do differently if she had 10 times the budget she has now.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Send us a Text Message.Join Leslie as she shares updates and insights from the Multifamily Streamlined world. Leslie discusses the passion project that is the podcast and the love and support from listeners. She also shares exciting news about the upcoming EmpowHER conference, a safe space for women to empower and uplift each other. Leslie dives into industry challenges, the importance of apartment associations, budget season tips, and celebrating the Streamline team's recent successes. Tune in for a heartfelt and informative episode!Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Send us a Text Message.In this episode, Leslie chats with a Chief Investment Officer whose career in multifamily housing spans over 38 years. He reveals his humble beginnings as an exterior decorator, cutting grass, and how his hard work, dedication, and strategic involvement in apartment associations paved the way for his rise to leadership. He shares how his early exposure to apartment associations, starting as a student involved in accounting, helped him build a network of invaluable relationships that he continues to lean on throughout his career. Throughout the conversation, he shares some of his favorite motivational quotes that have guided his journey. This episode is packed with wisdom and insights that are sure to inspire anyone.Scott serves as Chief Investment Officer for Ginkgo Residential. His multifamily experience spans more than 38 years including 14 years as President and CEO of BNP Residential Properties, a publicly traded REIT. He received a BS degree in accounting from UNC Charlotte and is both a CPA and a real estate broker. Scott has served as a Regional Vice President for the NAA and President of both the Apartment Association of NC and the Greater Charlotte Apartment Association. LinkedIn: http://www.linkedin.com/in/dswncWebsite: http://www.ginkgores.com/Hear from Scott about: His start in the industry as an Exterior Decorator.The invaluable relationships he's made and kept.His huge support and involvement in local, state, and national apartment associations.How you are the CEO of you.Most of your success is just showing up. Being ready and prepared is what comes next. Learning more from our mistakes then from our successes.His phrase: "Use your eyes, plagiarize."A funny story about his blue crab trap and the lesson he learned.His many favorite quotes that are great reminders to everyone.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Send us a Text Message.Join us for an inspiring conversation with a former corporate executive who transitioned into an international speaker, coach, and humanitarian. As a featured speaker at the upcoming EmpowHER Conference, she brings a unique blend of faith, corporate knowledge, and community focus.She reflects on her detour from law school to multifamily real estate, where she leased and trained across 42 states. She emphasizes the need for personal growth through diverse experiences and investing time in self-reflection. Discover her insights on creating inclusive environments where all voices are heard and the critical role of accountability in awareness. Learn how her passion for training evolved into coaching and how she balances her career with her personal calling.Melissa D. White is a Corporate Executive turned international speaker, coach, and humanitarian. This keynote & TEDx speaker is a blend of faith, corporate, and community as she headlines conferences and coaches teams to activate their voice to be seen and heard at work and in the world. LinkedIn: https://www.linkedin.com/in/melissadwhite/Website: https://www.melissadwhite.com/Instagram: https://www.instagram.com/melissadwhite/Facebook: https://www.facebook.com/melissadwhiteactivationhourHear from Melissa about: How a trainer changed her mindset by saying "Everyone needs a home".Seeing yourself as part of the community.How working in different asset types builds critical thinking and makes you more dynamic with people and problem solving.Our residents being seen and heard in the full experience of living on site.Proactively removing the challenges your residents face.Putting ourselves in the shoes/experience of who we serve.What the hardest form of self development is.Being honest with yourself and letting others around you be honest too.The importance of accountability with awareness.Her goal to create healthy relationships in organizations. One of her most empowering moments as a trainer.The full circle moment her work life and personal calling came together.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

 In this episode, we chat with a real estate leader who has over three decades of real estate experience and has managed more than 250,000 units. Discover her unconventional career path, becoming a regional manager at a young age without ever being a property manager. She shares her strategies for putting people in roles where they thrive, the Enneagram's benefits in team understanding, and the importance of hiring for attitude over skills. Listen as she explains why trust is the foundation of unstoppable teams and how her morning team huddles play a pivotal role in their achievements. Tracy Bowers is a Managing Partner for Gallery Residential. Tracy comes to Gallery Residential with over 30 years' experience in the real estate arena. During her career she has been responsible for over 250,000 units collectively. Tracy enjoys working directly with the development and asset management teams, architectural firms, interior design team and marketing and branding firms to ensure a unified and innovative collaboration. Tracy earned her Bachelor of Business Administration/Management Information Systems degree from the University of Georgia. She followed with a Master of Science in Management and Organizational Behavior from Georgia State University. In addition, she earned an Interior Design degree from Art Institute of Atlanta. Tracy is a Certified Property Manager through the Institute of Real Estate Management, and a member of the National Apartment Association. She previously served on the board of the Atlanta Apartment Association and was Chairperson in 2019. She recently won the 2021 Globe Street Women of Influence Award and the Atlanta Business Chronicle 2021 Leaders in Corporate Citizenship Honor. Tracy resides in Roswell, GA with her husband, Johnny and their two daughters. Linked In: https://www.linkedin.com/in/tracy-bowers-026aa23Website: http://www.galleryresidential.comHear from Tracy about: Her unconventional path into the Regional Manager role.The Enneagram and how that helped her better understand others.Her passion for creating amazing customer journeys.Hiring for attitude and teaching the skills.How art can be in any form, not just a painting.How trust has propelled her organization's success and growth.The morning huddle she has with her team and why.How a walk is her best problem-solver.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Join us as we chat with an industry thought leader and proven executive with over 25 years of experience in multifamily and technology. In this engaging episode, he discusses the essence of effective leadership—how people follow people, and the importance of making employees feel valued and empowered.He shares his joy in helping others realize their potential and the power of gratitude in fostering a positive work environment. He highlights the importance of strategic thinking, problem-solving, and creating a culture of recognition. Learn practical tips on being deliberate and intentional in making others feel special and appreciated, and why this approach is often overlooked despite its significant impact. Ed Wolff, a proven and seasoned executive leader and currently serves as the President of Aerwave. Ed is responsible for driving revenue and retention, including strategic growth initiatives and go-to-market strategies. Prior to Aerwave, Ed was the President of LeaseLock where he oversaw Sales, Marketing, Customer Success, People Operations, Claims, Risk, and Insurance Operations. Ed's extensive career experience also includes RealPage, Cortland, Pinnacle (now Cushman & Wakefield), as well as Place Properties (now Peakmade). Ed is a recognized industry influencer and thought leader. He regularly speaks at industry conferences, webinars, and podcasts on topics ranging from best practices, operations, industry trends, and market updates. LinkedIn: https://www.linkedin.com/in/edwardwolffWebsite: https://aerwave.ioHere from Ed about:His love for assembling a successful team.How the "Wolff of Wi-Fi" is revolutionizing and future-proofing every unit.What he attributes to his success.Gratitude and how he keeps this top of mind.Creating a culture of accountability and recognition.Giving people an opportunity where they can't get somewhere else.Never compromising who you are and what you are about.Not being good to anybody unless you invest in yourself.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

In this captivating episode, we explore the journey of a previous multifamily executive who now thrives as a French wine scholar. She opens up about her persistent desire to explore her love for travel, food, and wine, and how these passions led her to an unexpected and fulfilling career change.Hear about the inspiration she drew from her entrepreneurial father and friends, and the pivotal moment she decided to leap from dreaming to doing. Tune in to hear how she finds joy in the wine industry and impacts people's lives through her work.Jennifer Curry is a fine wine educator with RARECAT Wines in Napa Valley. Jennifer joined RARECAT Wines during the 2015 harvest and was hired full time thereafter. Working for a small winery she has worn/wears many hats; fine wine educator, assistant winemaker, and client hospitality. She loves the art and science of wine making and was lucky to have the RARECAT 2015 - 2023 Provence style Rose named after her!Jennifer earned her WSET advanced certification in 2017 and traveled to different wine regions in France, New Zealand, and Portugal to apply her studies. She continued her wine studies through the NVWA and earned her French wine scholar designation in 2019. She recently earned her Napa Valley wine expert designation and is interested in pursuing a certification in Portuguese wines. LinkedIn: https://www.linkedin.com/in/jennifer-curry-wset3-fws-nvwe-27793710Website: http://www.rarecatwines.comHear from Jennifer about:Her dream to explore what she loved.Staying in your comfort zone or taking a leap of faith.Being intentional about making her dream a reality.What a Rarecat is.The knowledge she has gained and how she's giving back and educating others.A signature program called "Don't Give Up the Wine List."Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Join us as we explore the art of employee engagement with an award-winning therapist, speaker, and renowned ghostwriter. With a rich background as an executive at a multibillion-dollar organization, he shares his expertise on what makes employees come alive at work.This episode covers his insights on dedication, commitment, and emotional energy, and how these elements contribute to a thriving workplace. Learn about the crucial role of supervisors in shaping company culture and the power of positive reinforcement with the 3 to 1 validation ratio. Discover why human connection is essential in the workplace and how it can be harnessed to create a more committed and energetic workforce. Scott Carbonara is an award-winning crisis counselor, keynote speaker, author, and ghostwriter who is passionate about engaging a company's greatest asset: its people. Known as “The Leadership Therapist” for his diverse background, Scott has spoken for such esteemed groups as AT&T Global, Wal-Mart, multiple healthcare systems, and the federal government. He is the author of several leadership books including "Managers Guide to Employee Engagement" and "Getting It Right When It Matters Most." Additionally, Scott ghostwrites for celebrities, doctors, psychologists, athletes, business leaders, and thought leaders. LinkedIn: http://linkedin.com/in/scottcarbonaraInstagram: http://instagram.com/scottcarbonaraWebsite: https://leadtoengage.comHear from Scott about:Employee engagement and focusing on what makes people come alive.Money is not what turns on engagement.How everyone is looking for a sense of belonging.Who sets the culture.The importance of showing appreciation and how you need to be intentional.The human touch and being personable.The one question you need to ask as a leader.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Join us as we chat with a multifamily real estate expert who has spent 2 decades in property management operations and now thrives on the supplier side. Her passion for changing the space through innovation and her dedication to customer experience sets her apart in the industry.We discuss how she brings operational expertise to sales, focusing on making the customer interaction enjoyable and efficient. Learn about her journey of taking a leap of faith into the supplier side, the crucial role of technology, and why she believes in the power of one-on-one connections.Tune in for invaluable tips for Regional and Property managers, and discover her insights on overcoming fear and making bold decisions that drive success.Marysa has a passion for multi-family real estate and changing the space through ingenuity and innovation. Marysa spent 19 years in property management operations with TCRS, Riverstone Residential Group and Greystar, with her last role of Senior Director of Operations and Business Development. She was elated to have the unique opportunity in bringing her operational background and expertise to the Entrata Sales team and has been overseeing strategic teams with a focus on supporting larger fee managers & multifamily ownership partners with long term innovation planning and technology strategies.Marysa is also an engaged industry advocate and has held many leadership positions in industry associations including local, state and national apartment associations as well as local city and municipal tasks forces focused on attainable housing.LinkedIn: http://www.linkedin.com/in/marysaraymondCompany: http://www.entrata.comHear from Marysa about: The intimidating leap of faith she took and why.Her passion for innovating and advancing the industry.The focused time she spends with her team.The inner critic that spoke every time she was promoted.Her love for the industry and how everyone is willing to help. The operations role she believes is the most challenging.The importance of transparency with ownership. Her great advice and reminder on not letting fear drive your decisions.Connect with us!LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

Welcome back, apartment friends! Leslie is sliding in just as Memorial Day Weekend wraps up. In this hodge-podge episode, Leslie shares heartfelt reflections on the importance of embracing non-traditional roles and breaking down barriers. Listen in as she discusses the need to learn new skills, like backing a boat trailer, and how procrastination can steal precious time. Leslie also offers a shameless plug for her upcoming leasing rallies and her passion project, EmpowHER, aimed at empowering women in the industry. Tune in for inspiring insights and actionable advice to help you push through your roadblocks and take charge of your growth.LinkedIn: https://www.linkedin.com/in/lesliemathisStreamline Website: https://www.streamlinemultifamily.comEmpowHER Website: https://empowhermultifamily.comInstagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamilySubscribe and leave a review for the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at LMathis@StreamlineMultifamily.com for more information. 

In this episode, we have a seasoned real estate professional who initially had no interest in the housing industry but agreed to give it a try. Four decades later, he's still passionate about the ever-changing nature of the business. He shares his experiences from managing on-site, where he learned the importance of viewing real estate as a service industry focused on helping residents. Discover his insights on the importance of taking care of residents, the value of being involved in apartment associations, and the lifelong relationships he's built along the way. Listen in as he reflects on the value of listening more and gaining insight as tools to chart the way forward. John D. Porter has successfully developed and managed multi-family and self-storage investment properties for 40 years. Before joining our firm in 1999, he was responsible for development and all property management aspects of a Midwest firm that operated 5,000 apartment units and self-storage rentals.For Charter, John leads the acquisition and development of residential communities and is a real estate broker in North and South Carolina. His expertise in planning, zoning, and infrastructure development adds valuable insight into projects.In his free time, John is an avid gardener, golfer, and fisherman who likes to spend time with his wife and raised three awesome children (two boys of color). Helping his family and team reach their goals brings him deep joy. Many don't know that John is a musician and has traveled to Cuba many times. LinkedIn: https://www.linkedin.com/in/john-porter-9511a618/Website: https://www.charterproperties.com/Hear from John about:How applying for a Teddy Bear company led to his true calling.The big eye-opener he discovered when working on site.How our on-site teams help residents in so many ways.Why thinking and talking about residents keeps him young.Who really makes the decisions.How the apartment associations are his biggest resource.Being an employer of choice.Who is best to represent our industry when lobbying.His favorite quotes and personal insights to be better tomorrow.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Check out the NEW website and register for EmpowHER 2024 here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

 Prepare to be inspired by the resilience and determination of a true champion. As a gold medalist for the United States indoor track & field team and the 169th American to break the four-minute mile, he has conquered incredible physical feats. In this episode, he shares his journey of personal transformation, from overcoming anxiety and self-doubt to embracing authenticity and purpose. Learn how he reset his competitive mindset and found fulfillment by focusing on forgiveness, self-worth, and the power of inspiration. Tune in as he reveals valuable insights for unlocking your true potential and living a life of purpose. Eddie Slowikowski is a former world class runner and Gold Medal winner for the USA Track & Field Team.  Eddie is the 169th American to run a mile in under 4 minutes with a time of 3:58!  Eddie was 3-time Division 1 NCAA All-American and National cross country champion out of Loyola University in Chicago. Eddie was a former reporter in training at CNN before launching his own business.. Today Eddie is a highly sought after Speaker, Consultant & Author.LinkedIn: https://www.linkedin.com/in/eddiespeak/Website: https://www.eddiespeak.com/Hear from Eddie about: His experience performing at the highest level in competitive running.Having a better relationship with yourself first.Focusing on the present and what inspires you.The suffering and pain he endured.The importance of forgiveness to transform.Helpful insights on how to get back on track and refocus. Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Join us for an engaging discussion with a trailblazer in the multifamily industry. With a rich family legacy in the business and over two decades of experience, she founded Occupancy Heroes Incorporated. In this episode, she opens up about her family's deep-rooted legacy in real estate, her journey to entrepreneurship, and the importance of blending family and business. Tune in as she imparts invaluable insights and advice for aspiring leaders in the multifamily space. Chiccorra Connor, a leading figure in the multifamily industry, is a two-time recipient of the Most Influential Women award (2020, 2021). With over 2 decades of experience in multifamily, she founded Occupancy Heroes Incorporated, renowned for its nationwide services aimed at assisting multifamily real estate owners and their teams in effectively managing, maintaining, and optimizing their properties through accelerated leasing, talent placement, training, and maintenance. Chiccorra was also one of 100 entrepreneurs from across the country, invited to The White House to advocate for minority entrepreneurship. LinkedIn: https://www.linkedin.com/in/chiccorra-connor-32aa851Website: http://www.occupancyheroes.comHear from Chiccorra about: Selling her first house at the age of 14!The generations of family she has in property management.Her insights on having it all by blending family and business.How work life balance is different for everyone - there's no one-size-fits-all.Advocating and teaching her children about managing wealth.Her lessons learned from imposter syndrome.The freedom of letting go of unnecessary relationships.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Discover the heart of multifamily leadership with a visionary leader who has dedicated his career to building communities and fostering relationships. From his role as Chairman of the National Apartment Association to his philanthropic endeavors, his commitment to making a difference is evident. In this episode, he shares his insights into the multifamily industry, the power of intentional relationship-building, and the transformative impact of education. With a focus on building strong communities and empowering individuals, his journey is as inspiring as it is impactful. Jerry Wilkinson is founder and Chairman of The Wilkinson Companies, a privately- held real estate investment and management firm. Since 1984, Wilkinson has directed the operations and growth of the Wilkinson Companies and its subsidiaries. Wilkinson served as 2012 Chairman of the National Apartment Association (NAA). He has previously served as President of the Georgia Apartment Association (GAA) and the Atlanta Apartment Association (AAA). He is a member of the NAA and GAA Hall of Fame. He received a B.S. in Electrical Engineering from Duke University, an MBA in Finance from the Wharton School and has done post graduate work at Harvard. He is the recipient of the 2023 Philanthropist of the Year for the Association of Fundraising Professionals, Greater Atlanta Chapter. He has served on several Boards including the Duke University School of Engineering BOV, Community Foundation for Greater Atlanta, LaGrange College, Apartment Life Inc., and the Atlanta Community Food Bank. He has taught Bible Study for over 30 years and has served as Chairman of Deacons for Dunwoody Baptist Church. Jerry has made 13 mission trips around the world including India, South Korea, South America, China, and the Soviet Union. He and his wife, Beverly, have three daughters and eight grandchildren, and split their time between Atlanta, Georgia and Amelia Island, Florida.LinkedIn: https://www.linkedin.com/in/jerry-wilkinson-94b02330Hear from Jerry about:His amazing career journey.The challenge with bigger organizations.The skills learned in our industry being transferrable.How he intentionally gets to know his teams and build a connection.The one thing that can't be taken from you.The important role of apartment associations.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Discover the evolution of rental housing solutions with our guest, a visionary leader who has been instrumental in driving change across the industry. With a wealth of experience spanning two decades, she has consistently sought innovative ways to improve outcomes for renters, operators, and investors. From her operations background to her addiction to problem-solving, our guest shares her insights into the multifamily industry and the prop tech landscape. Join us as we explore her remarkable journey, her dedication to mentoring and empowering women, and her perspective on work-life balance. Janine Javonovic is the former EVP of Asset Optimization at RealPage, where she was instrumental in guiding the company from its inception and taking it public in 2010. She launched UrbanStreet in 2015, where she served as advisor to the industry's top real estate and technology firms. As a board member and investor, Janine stepped in as CEO in 2023 to drive LeaseLock's transformation of the industry's approach to bad debt. Janine is a prop tech trailblazer. For more than 2 decades, she has been instrumental in delivering innovative and impactful solutions for rental housing developers, operators, investors and technology providers.LinkedIn: https://www.linkedin.com/in/janine-steiner-jovanovicWebsite: https://leaselock.comHear from Janine about:The hands on work experience she had growing up.How she started and evolved in prop tech.The two pinnacle moments in her career.Her battle with the traditional mom role.The one trait she is passionate about and always looks for in people. The importance of making decisions based on what fulfills you.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Step into the world of multifamily development with our guest, a seasoned developer with a passion for creating vibrant and resilient communities. With a track record of delivering over 4,000 multifamily units across multiple states, she brings a wealth of experience and insight to the table. In this episode, we explore her innovative approach to incorporating wellness themes into design and operations, leveraging technology to enhance the resident experience, and future-proofing assets for long-term success. From her academic background in real estate development to her hands-on experience in construction engineering, our guest shares valuable lessons and strategies for creating positive impact through intentional development. Tune in and discover how thoughtful design and forward-thinking practices are shaping the future of multifamily living.  Caroleen Wilkes is Vice President of Development at Wood Partners. With 13 years of experience in commercial real estate and construction, she has led teams in the successful delivery of 4,000+ multi-family units, 600,000+ SF of office space and multiple hospitality concepts. Caroleen is passionate about using development to both enhance communities and improve portfolio performance through the integration of technology, wellness and sustainability. Her triple bottom line focus on the built environment continues to manifest through research and development projects, spearheading corporate sustainability initiatives and avid volunteer service on non-profit boards. Caroleen is a proud Buckeye having been born and raised in Ohio with a Bachelors degree from The Ohio State University. She moved to Nashville 10 years ago to attain her Masters degree from Vanderbilt University and since has been grateful to call Nashville home. Hear from Caroleen about:Creating her own curriculum in college.How she deepened her knowledge in the development and construction space.Her focus and passion on the wellness side of development.Future-proofing developments to last for decades.One thing she shares the industry should stop doing.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Join us for an enlightening discussion on the power of attitude in shaping workplace culture and fostering personal growth. Our guest, a sought-after conference speaker and bestselling author, shares his passion for empowering leaders to unlock their full potential through a positive mindset. Drawing from his own experiences and insights, he reveals how attitude influences behavior, relationships, and overall success. From navigating challenges to expressing gratitude, our guest offers practical tips for cultivating a winning attitude and driving positive change in your organization. Don't miss this candid conversation filled with valuable insights and actionable advice for a winning attitude in both your professional and personal life.For nearly three decades , Sam Glenn's inspirational and artistic speeches have impacted audiences of all sizes - some audiences as large as 75,000 people at stadium events. Sam has spoken for just about every industry you can imagine. When it comes to attitude - nobody is excluded. Organizations get better when their people get better and it all starts with attitude. Today Sam Glenn is one of the most recognized and trusted keynote motivational speakers in the speaking industry. Audiences gravitate to his humor, relate to his stories and embrace his relevant ideas for improving their personal and professional life. Sam Glenn has been honored by being named Speaker of the Year on several occasions by meeting and event organizations and won two national awards for his training videos. He is the author of more than 30 books based on his research. Sam's most rewarding title in life is being called Dad by his three kids and husband by his super awesome wife. They currently reside in Indianapolis. However, Sam is originally from Minnesota.Hear from Sam about:Taking zeros and F's whenever a speech was required in school.Learning to accept changes, challenges, and unexpected twists.The 3 key action words to help you put your best foot forward.A time in his life where he struggled.The power of gratitude and a thank you.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Discover the inspiring journey of a Senior Regional Manager with 25 years in the multifamily industry. From a hotel management background, she found her true calling in multifamily, where she shares invaluable leadership lessons and insights. Gain practical advice and wisdom from her experiences, shaped by her entrepreneurial mother's influence. Join us for a captivating exploration of fulfillment, leadership, and the rewarding experience of giving back and mentoring others.Latoya Patterson, Senior Regional Manager of Ginkgo Residential has been affiliated with property management for 25 years. Latoya joined Ginkgo Residential in 2007. Ginkgo's mission is to provide reasonably priced, high quality housing that is energy efficient and environmentally sensitive. Latoya is responsible for overseeing 8 multi-family assets between Greensboro and Raleigh/Durham which accounts for a total of 1,566 units. She holds a NC Real Estate Brokers License, the NAAEI Certified Apartment Portfolio Supervisor (CAPS), and Certified Apartment Manager (CAM) designations, and the Housing Credit Certified Professional (HCCP) for affordable housing designation through the National Home Builders Association. Latoya is a proud graduate of North Carolina Central University and holds a Bachelor of Business Administration degree. She was inducted into the Apartment Association Hall of Fame in 2022. Additionally, Latoya graduated from the Apartment Association of North Carolina's Leadership Lyceum program and completed training through NAAEI's Leadership Experience: Powered by Dale Carnegie. She was awarded PTAA's (Piedmont Triad Apartment Association) Regional Manager of the Year in 2017. Latoya currently serves on AANC's Education Committee and was an active TAA (Triangle Apartment Association) Board of Directors Member for 9 years & Past President. She serves on the Copper Circle Board of Directors, an emerging entity of TAA's New Lease on Life for affordable housing and Education Foundation. She was past President of TAAEF (Triangle Apartment Association Education Foundation). Latoya enjoys spending time with family and friends, volunteering, caring for her mom, and roaming the aisles of Target.Hear from Latoya about:Her success and hiring the right people.How she leads by example and is a resource for her teams.Who is her influential role model.Coaching her teams to think about the why and to share their input.Her passion and why she gives back.The one thing she would tell her younger self. Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Join us as we explore the remarkable journey of former NFL player and bestselling author, 'The Hitman,' as he shares his transition from dominating the field to empowering others off the field. Drawing from his experiences, he emphasizes the importance of connecting with your team, sharing the vision, and gaining self-awareness. Tune in to discover the power of love and accountability in unlocking greatness.Thomas R. Williams, acclaimed author of "Permission to DREAM," "The Relentless Pursuit of Greatness," and "DIG," is more than a professional speaker – he's a force of inspiration. As a key member of The Jon Gordon Speaking team, Thomas brings a symphony of passion and purpose to talks on "The Energy Bus" and "The Power of Positive Leadership." Beyond stages, he guides college and pro athletes in transitioning beyond the scoreboard, emphasizing that greatness extends beyond the scoreboard. A USC graduate and former NFL player, known as "The Hitman," he helped lead USC's football team to a remarkable record of 59-6 and won 2 National Championships. Selected 155th in the 2008 NFL Draft, Thomas mastered teamwork, mental toughness, and leadership during his five-year football career. After a 2012 career-ending injury, he seamlessly transitioned from a game changer to a life changer, helping others uncover winning solutions. Thomas R. Williams isn't just a speaker; he's a living testament to resilience and greatness. Get ready to be inspired – Thomas is here to ignite your journey!Husband, Father and Professional Reminder (Job Title).Here from Thomas about:How leaders miss the fact that you have to share the vision.Connecting with your team in order to lead them.How great coaches never connect with the player, but the person.The lessons learned from his favorite show Undercover Boss.Where the magic happens with the power of connection.Our blind spots and finding those who can speak truth into our lives.Tell the truth Mondays.Getting into alignment to course correct.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

In this episode, we sit down with the Chief Operating Officer of Lake City Living. With a passion for property management that traces back to her very first lease, she's now at the forefront of creating, supporting, and executing corporate growth and operations initiatives. With a keen focus on building a winning culture, multiplying leaders, and harnessing the power of technology, she's leading the charge towards greater operational excellence and resident satisfaction. From her early dreams of apartment ownership to her current role at the helm of a new owner managed organization, her journey is a testament to the transformative impact of authentic leadership and unwavering dedication.Wendy Dorchester, CAPS, is the Chief Operating Officer for Lake City Living, an owner operator focused on buying and creating value with assets in the Southeastern United States. She is charged with creating, supporting and executing corporate growth and operations initiatives. Through a winning culture, she is focused on multiplying leaders and increasing the use of technology at all levels; her passion for the Apartment industry is evident throughout her career. She also serves at the National Apartment Association level on the Education Advisory Board and Operations committee. Locally, she is a board member of Entryway, a national non-profit partnering with the apartment industry to create jobs and housing for situationally homeless individuals.Hear from Wendy about:Her love for property management since her very first lease.How she talks to people daily about how wonderful the industry is.Her dream of owning multifamily properties.The importance of loyalty and how that translates to better property performance.The industry growing up together - today's leasing consultant could later be the next VP and today's maintenance tech could later be the next VP of Facilities.What she credits her success to.The traits she would instill in every employee.The crippling effect of burnout.Her ways of recharging and refocusing.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com. 

Join us for a captivating discussion with Melissa White as she shares her remarkable journey in the multifamily industry. Discover how her background in the medical field prepared her for strategic leadership, and learn how she spearheaded positive change during challenging times. From advocating for industry diversity to championing eviction diversion programs, her commitment to the industry shines bright.Melissa White is the Managing Director at Perennial Properties, where her commitment extends beyond providing exceptional service to residents to enriching the neighborhoods they call home. With over 20 years in the multifamily industry, including 16 years in leadership, Melissa brings a wealth of knowledge to her role. Perennial, an owner-managed company, boasts a diversified portfolio, encompassing high-rise, midrise, and garden-style communities, including workforce housing and 55+ communities.Certified by the National Apartment Association with CAM and CAPS designations, Melissa's expertise lies in her innovative and results-driven leadership. Her keen analytical skills allow her to navigate complex financial data, making strategic investment decisions. Melissa's strategic mindset enables her to identify lucrative opportunities and mitigate risks, ensuring consistent asset performance. She actively engages with industry organizations, serving as Chair of the Board of Directors of the Atlanta Apartment Association and contributing to the National Apartment Association Services Board of Directors, among others. In January of 2024, Melissa made history as the first Black female Chair for AAA, a milestone she takes immense pride in achieving. Melissa also plays a crucial role in the City of Atlanta Mayor's Eviction Diversion task force, demonstrating her commitment to industry advocacy and community engagement.While Melissa is dedicated to her professional endeavors, she cherishes family time with her husband Isaac and their two children, Kal-el and Harmony. Melissa White's leadership, experience, and advocacy make her an influential figure in the multifamily industry, leaving a lasting impact on Perennial Properties and the Atlanta Apartment Association.Hear from Melissa about:Coming from the medical field and how well the dots connected to her career now.What happened early on that established her understanding of financials.Providing the right information for her owners to make a sound decision.The importance of defining the why.How getting owners and asset managers on camera more became a game changer.A blessing in disguise that didn't slow her down, but woke her up.How sometimes taking a step back is the way you take steps forward.Normalizing quitting before it becomes a toxic environment.Her new role at the Atlanta Apartment Association and how it was surprisingly unintentional.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !

Join us for an electrifying episode featuring a dynamic speaker, trainer, leader, and now author who is on a mission to spread positivity far and wide. Dive into her remarkable journey from a 25-year career in sales and marketing at The Hershey Company to becoming a passionate advocate for heart-centered leadership and empowerment. Discover how she channels her boundless energy and enthusiasm to inspire positive change in individuals and organizations alike. Learn valuable insights into the transformative power of positivity, the contagious nature of emotions, and the importance of nurturing yourself and others. Tune in as we explore the keys to unlocking your full potential and creating a ripple effect of positivity in the world.Julie Nee is a speaker, trainer, leader, and now author! She is a passionate teacher of all things positivity. Heart-centered leadership and enthusiasm are her trademarks. She brings a high level of energy and passion to every group she engages. Her first book, Mirror Mirror: Five Reflections to Clear the Fog and Help You Shine launched in 2023 and has been influencing readers to embrace and love the person in the mirror. Julie brings 25 years of business experience in Sales, Sales Leadership and Marketing, including 19 years at The Hershey Company building business, leading teams and developing people. This experience is the foundation for connecting and engaging with clients around their real business challenges and opportunities. Julie has worked with clients across a wide variety of industries to drive positive change into their organizations.Website: https://www.julienee.comHear from Julie about:How our energy and feelings are contagious.The positive and negative ripple effect.Fan girling over John Gordon.Thinking she would be amazing at something, but getting some real reality checks.Imposter syndrome and overcoming negative self talk.Turning up the dimmer switch in ourselves and shining the light on the world.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com. 

Get ready for an inspiring episode featuring a leader who dedicated over three decades to shaping the landscape of the Greater Charlotte Apartment Association and the Apartment Association of North Carolina. Hear about his remarkable journey from City Planning Degrees at the University of Albany-SUNY and Western Kentucky University to leading two prominent apartment associations simultaneously. Gain valuable insights into the importance of transparency, equity, and ethical leadership in the real estate industry. Tune in as we explore the future of affordable housing, the impact of new development, and the pursuit of economic fairness for all.Ken Szymanski, spent more than 30 years leading the Greater Charlotte Apartment Association as their Executive Director, and also spent the majority of his career as the Executive Director of the Apartment Association of North Carolina. He fully retired in December 2018.Ken received the NAA Lifetime Achievement Award for his work in the industry. While this is not all encompassing, his accomplishments include legislative successes, fair housing instructor, and actively involved in the affordable housing conversation. Also a member of the AANC Hall of Fame. Holds City Planning Degrees from the University of Albany-SUNY and Western Kentucky University.In addition to taking on the dual role of leading GCAA and AANC simultaneously, Ken also held multiple leadership positions at the National Apartment Association over the years, including chairing the Association Executive Council. He was also named Association Executive of the year on two separate occasions.Interesting note: His main volunteer duty since retiring 5 years ago has been conducting NPR Radio Public Affairs interviews for station WSGE out of Gaston College. 91.7 FM.Here from Ken about:His 1st job in the industry.The importance of our industry's reputation and being transparent.How he led the GCAA grow from 28K units to 170K units.Trend in household formation: 29% of all households are only 1 person who are less inclined to be homeowners.How the $1K rent per month is becoming a dinosaur.People are stretched more than ever before with rent growth climbing faster than the growth of wages.Everyone from the White House down says we need more supply, but who will be doing the development?Thoughts on if the shortage on housing will grow past what they have predicted.How he keeps up with the industry after retiring for 5 years now.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !

Get ready for an insightful episode featuring a trailblazing real estate professional whose career spans diverse property types and leadership roles. Explore her journey from industry newcomer to internationally recognized leader, earning prestigious awards and accolades along the way. Dive into her passion for talent development and the urgent need to attract new voices to the industry. Gain valuable insights into talent acquisition, employee burnout, and the transformative power of vulnerability. Tune in as we explore the intersection of real estate, leadership, and personal growth.Debbie Phillips is an internationally recognized real estate professional with over 30 years of experience with diverse property types. As an entrepreneur, Debbie has a multi-faceted career including developing world class leadership development programs and talent management strategies. Just recently, Debbie was recognized as one of twenty Most Inspiring Women in 2022 by Woman Leaders Magazine. In 2020, Debbie received the J. Wallace Paletou award that recognizes individuals devoted to the betterment of the real estate profession and society as a whole. Debbie was awarded the first Real Estate Award of Excellence as a Certified Property Manager (CPM) in 2015 by the Institute of Real Estate Management (IREM) and received the 2013 Outstanding Educator Award by the National Apartment Association's Education Institute. In addition to her private consulting, Debbie serves as President of the Real Estate Career Academy. As part of her workforce development, Debbie serves on numerous boards and advisory councils related to economic development, business and industry partnerships and talent retention. She has become known as the Apartment Doctor as her multidisciplinary approach begins with an emphasis around human capital. Debbie completed her Ph.D. from Georgia Tech, where her research focused on Resident Satisfaction and Employee Engagement as she developed an Employee Engagement Model for the Multifamily Housing Industry. Debbie also holds a Master of Science degree in Housing & Consumer Economics, with an emphasis in Senior Housing, and a Bachelor of Science degree in Consumer Journalism, both from the University of Georgia. Her Master's research focused on lifestyle satisfaction for seniors and factors related to increasing engagement in shared housing. Debbie believes in the philosophy, "You can dream, build and create the most beautiful place in the world, but it takes PEOPLE to make the dream a reality." Debbie's passion is developing top tier talent that adds value to an organization through increased employee engagement. In addition to teaching and consulting, Debbie is an author and nationally acclaimed speaker. Hear from Dr. Debbie about: Her first opportunity and how her career took off.We all have a unique way of letting the light and love shine through us.The 100,000 additional workers needed in our industry by 2025.Our industry offers a portable career and economic equality.How the best talent is made organically.The importance of having space for grace.The meaning of life is to find your gift, the purpose of life is to give it away.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more. Connect with Streamline Multifamily Group.

Join Leslie Mathis on this week's episode of Multifamily Streamlined as she reflects on the race of life, her upcoming half marathon, and the power of perseverance through both.  Leslie discusses a transformative journey sparked by insight from a recent chat with Julie Nee. In this episode, we'll dive into the power of resilience when it comes to commitment and the sheer determination to power through challenges: whether it's gearing up for a half-marathon or navigating the complexities of the multifamily industry. Join Leslie as she explores the power of hitting reset, finding your voice, and defining your non-negotiables. And through it all, if you need a helping hand or some expert advice, don't hesitate to reach out. Sometimes you have to walk before you can ever run. Stay tuned for more inspiring conversations to come with some very special guests on the next few episodes of Multifamily Streamlined.

Get ready for a motivational episode featuring a fitness industry veteran and community leader. Uncover the driving force behind her "Be Amazing" mantra and how it has fueled a movement and the creation of a podcast dedicated to women's empowerment. Our guest shares her insights on the transformative impact of fitness on self-esteem and community building. Explore the notion that everyone has a story, and it's the connections within a community that can lead to remarkable transformations. Join us for an uplifting conversation that celebrates the strength, resilience, and power of women in fitness and beyond.Celia Smart is a wife, mother, career woman, fitness professional, and community leader. She has more than 18 years in the fitness industry as an athlete, coach, and trainer. In 2014 Celia took the position of project manager for Ready Fitness, which is where she combines her extensive sales background and passion for fitness in the design and outfitting of beautifully unique and functional fitness spaces for multifamily, colleges, universities, corporate, and private studios. Cel is a big believer in the power of community, as we can always make a bigger impact on the world working together. From 2018 to 2019, she held an executive board seat on the Greater Charlotte Association. In 2016, she received the Novant Health Healthy Charlotte Volunteer of the Year award. In 2018, Celia competed in Dancing with the Stars Charlotte benefiting Carolina Breast Friends, for whom she raised over $32,000 and won the “Judges Choice” award with her dance pro partner. Celia's daily mantra is “Be Amazing.” This Mantra has led her to create and host multiple events and the Be Amazing Podcast. The Be Amazing Podcast is a collection of inspirational interviews with amazing people in business and fitness.Linked In: https://www.linkedin.com/in/celia-smart-0b9b5111/ Website: https://www.celiasmart.com/Company: https://readyfitness.com/Podcast: https://sweatnet.com/podcast/Hear from Cel about: Her passion project, Be Amazing, for women to feel empowered, love who they are, and charge forward with their goals.How old she's turning this year and looks nothing like it.Her journey as a fitness competitor to where she is today.Why she has a love for community.Overcoming being at her lowest and feeling like a failure.Having an inner circle and circles outside of that.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect with Streamline Multifamily Group.

Join us for an inspiring episode as our guest, a Director of Resident Strategy, takes us through her remarkable career shaped by art, creativity, and community. Learn about her fascinating project, including graffiti parties and on-site artist installations, and how these initiatives have transformed neighborhoods. Dive into her transition from intuitive to intentional, and now strategic, and discover the impact of creating core memories for residents. Uncover the unique synergy between art and the built environment, and the role of community in her purpose-driven career.Melania Armenta was born in Palm Beach County Florida and raised in the small town of Washington NC. Currently Melania is with Gallery Residential as Director of Resident Strategy. In this role she oversees the resident experience programming, reputation management and coordinates tactical creative projects through art and real estate. Melania has fifteen years of multifamily marketing experience ranging from Class A lease-ups, high rise, stabilized, value-add, and mixed-use developments. She naturally has an affinity for hospitality, creativity, and innovation.At a previous firm, Melania's visionary perspective earned her the opportunity to launch a globally award-winning program as innovator of the year for Institute of Real Estate Management. Her artistic commitment in executing big ideas has led her to serve on Atlanta Mayor's LGBTQ Advisory Board with a focus on art and culture. Melania's experience includes operations, sales, marketing and training.Melania has lived in Atlanta for the last 19 years. In her downtime, she is happiest on an adventurous weekend hike or road trip with her partner, William.LinkedIn: https://www.linkedin.com/in/melaniaarmenta Website: https://galleryresidential.com/Hear from Melania about:The unique synergy between art and the built environment.A successful project involving live graffiti artists.How art can be a form of catharsis and healing.Inviting 3 artists to live on-site and hosting an art debut party.How she went from being intuitive to intentional and now strategic in her career.Adding a layer of art to take the resident experience to a whole new level.How art can be a catalyst to revive a neighborhood.Her hope for our industry to realize the value in true community building.The resident strategy and how it is the experience, social media, and reputation management. How residents don't leave a community when they love what they are part of.What she would tell her younger self.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect wit

Join Leslie Mathis in this self-reflecting episode as she reflects on the subtle signs and unexpected messages that have shaped her January. From a timely Instagram quote to a motivational video, Leslie shares stories that highlight the magic present in our daily lives. Explore the theme of choices over circumstances, and learn how being attuned to the signs around you can guide you through the uncertainties of 2024. Get ready for an insightful episode that encourages you to slow down, observe, and embrace the magic within your own journey.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com ! Streamline your path to success and partner with us.

Dive into the captivating journey of a multifamily architect with a deep passion for art and math. Join us as she unveils her love for urban living and the unique challenges and joys of crafting multifamily housing projects. Discover the secrets behind the scenes, from the initial concept to the orchestration of a diverse team to bring a four-year project like Margaux Midtown to life. In this episode, she shares insights into the hidden world of architectural design and the fascinating dance of creativity, collaboration, and determination.Hannah Mallory is an architect, currently working in the role of project manager at Housing Studio in Charlotte North Carolina. With over 9 years of experience, she has contributed to the design and documentation of numerous multi-family and mixed-use projects throughout the Eastern United States.In her current role, Hannah has managed a variety of project types including several large suburban garden apartment complexes, a rural 95-unit affordable housing development, urban-sited mixed-use high-rise/mid-rise developments, and a high-rise adaptive reuse renovation – from concept to completed construction documents.Hannah's work exemplifies her desire to maintain key design concepts throughout the construction documentation phase as well as her desire to provide clients and the end user with the best possible product. She enjoys the complexities of managing a team and coordinating with professionals across various fields in an effort of working towards the common goal of creating extraordinary spaces. As an Associate at Housing Studio, Hannah leads efforts related to the organization and operation of the firm alongside other members of the leadership team.Hannah is a member of the American Institute of Architects where she has both assisted and lead the planning of events for members of the AIA Charlotte chapter and the community beyond.Company: http://www.housingstudio.com/Hear from Hannah about:How she discovered her passion for architecture.Why she gravitated towards housing and specifically urban housing. What an architect does when designing and working on a multifamily project.The symbiotic relationship of living and experiencing life that informs her work. What she does to recharge and maintain her creativity.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com ! Streamline your path to success and partner with us.

In this episode, Leslie's daughter, Kinsey Mathis, shares her unique perspective on interior design, from attending design meetings with industry leaders to going on a model install at a young age. Gain a behind-the-scenes look at her experiences, insights into her passion for design, and memorable New York moments. Explore her entrepreneurial venture with Kiki's Snack Shack and the valuable lessons she's learned about hard work and setting goals. Discover her aspirations for 2024, including expanding her knowledge in design and a love for concerts. Join the conversation on goals and celebrations.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com ! Streamline your path to success and partner with us.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Learn more about Streamline Multifamily Group!

In this episode, Leslie Mathis unwraps the whirlwind that was 2023, sharing the victories, challenges, and the important lessons learned. Explore how Leslie balanced professional wins with personal heartaches, learning to hold joy and sorrow simultaneously. Jump into the challenges and triumphs that marked Leslie's path, discovering the lessons she carries into the new year. As she sets the stage for 2024 with the guiding word 'discipline,' learn how Leslie plans to navigate the new year with intentionality and a fresh perspective.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Learn more about Streamline Multifamily Group!

Leslie Mathis wraps up the year with a candid recount of survival and celebration, exploring the relief of making it through a challenging period. She reflects on her biggest career year and shares why live music and the stories told on stage are the fuel for her soul. Unpack the questions of 'Is showing up enough?' and 'What is good enough?' as Leslie shares her thoughts on these universal struggles. Stay tuned for a sneak peek into Leslie's planning for 2024, from goal setting to selecting a guiding word for the year, offering a roadmap for the upcoming new season. Wishing you a joyous New Year!

In this episode, explore the dynamic journey of a high-risk tolerant entrepreneur as she shares her remarkable road from congressional work to tech leadership. Dive into the complexities of impactful technology, emphasizing seamless processes and safeguarding customers, data, and workflows. Explore her transition from an operator to a tech pioneer, recognizing the critical role of partnerships in enduring success. Concluding with entrepreneurial wisdom, she imparts valuable lessons for her younger self and unveils three key strategies that define her journey and contribute to her team's triumphs.As Founder and CEO of Tour24, Georgianna Oliver has extensive experience as an entrepreneur and innovator in the proptech space, having built and sold several businesses including EverGreen Solutions and AptBudget both sold to RealPage, and most recently Package Concierge, which was sold to Gibraltar Industries (Nasdaq:ROCK) in 2017. She is a member of the Multifamily Technology Entrepreneur Conference (MTEC) and National Multifamily Housing Council (NMHC) advisory boards and a founding board member of the National Leased Housing Association (NLHA) Education Fund. Georgianna serves as a Forbes Business Council Advisor and a contributing writer for the Leadership Network at Entrepreneur.com. Throughout her career, Georgianna has leveraged technology to disrupt and modernize the multifamily industry.LinkedIn: https://www.linkedin.com/in/georgianna-w-oliver-5202484/Website: https://www.tour24.io/Hear from Georgianna about: Her journey from working on Capitol Hill to becoming a tech entrepreneur.The $1.8 million investment to rebuild Tour24's platform.Never underestimating your competition.Why she transitioned from operations to technology.How your success is based on your partners.How Tour24 came to life.The high risk tolerance she has and how it has led to her success.Her helpful tips to accomplish any goals.The important lessons she would tell her younger self.The 3 strategies she requires of her team that also contributes to her success.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Learn more about Streamline Multifamily Group!

Embark on a transformative journey as our guest shares his unique experience of completing a "full circle" in the multifamily industry. From the operational trenches to the vendor realm and back, this episode unveils the insights gained, lessons learned, and the holistic perspective that comes from navigating both sides of the industry. Discover how our guest became a strong operator, propelled by a remarkable work ethic and the guidance of a wonderful mentor. Hear stories from his early days in a small firm, engaging in construction, development, and management, all providing unique perspectives on business growth. Join us in exploring his passion for servant leadership, where the whole is truly better than the sum of its parts. Gain valuable insights into his approach of being a knowledge resource, giving feedback, and explaining the "why" that has fueled his success.Bob Metzger has served the multifamily industry for over 20 years.  Starting onsite at a small community in Durham North Carolina, Bob's operational journey focused mostly on the southeast as a Community Manager, Regional Manager, Vice President of Property Operations, and Vice President of Asset Management. These roles included responsibilities for stabilized properties, lease up properties, multi-site management, platform operations, policies and procedures implementation, software management, and financial asset oversight.  The past seven years has been spent with RealPage as a team member on the Revenue Management product platforms.  For most of his time at RealPage, Bob served as a Consultant, Trainer, and Implementation team member supporting customers in the launching of YieldStar and AI Revenue Management from both an individual contributor and team leader perspective.  In 2023, Bob joined the Pricing Advisory side of the table as a Senior Manager supporting a team of 8 Pricing Advisors.  In July 2023, Bob found his way back to the owner/operator side of the business as a Multifamily Revenue Management Director for TA Realty, a private equity firm out of Boston, owning 47 multifamily assets in 12 states.  This role is designed to add incremental yield to the firm through proactive engagement with Asset Management and Operators in pricing, occupancy, and operational strategies.  In giving back to the industry, Bob served on the Triangle Apartment Association Board of Directors including President in 2014.  Originally from Philadelphia, Bob lives in the Raleigh North Carolina area.  He is married with a young daughter, a Great Dane, and way too many cats.  In his spare time, Bob enjoys Philadelphia sports, North Carolina State sports, travel, European soccer, golfing, and landscaping.LinkedIn: https://www.linkedin.com/in/robertlmetzger3 Company: https://www.tarealty.com/Hear from Bob about:His transition to the multifamily industry from self storage management.What helped him become a key operator.The important perspective of value versus dollar and cents.His thoughts and passion about servitude leadership.The thing he works on all the time with his team.What tool he uses to stay on top of things.Why 1 on 1 meetings are so critical.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Learn more about Streamline Multifamily Group!

Tune in to explore the fascinating world of multifamily interior design with the stellar design team of Shelton Taylor + Associates. Gain insights into their strategic approach and learn why involving the design team early in the process is a game-changer. Discover the symbiotic relationship between operations and design, driving higher leasing rates, reduced concessions, and exceeding underwriting expectations. Our guests share the intricacies of their successful design process for new apartment developments and reveal insider perspectives on the latest design trends.In 1991, Judith Shelton identified an opportunity to leverage her knowledge and skill to greatly impact the development of multi-unit residential properties. For the last three decades, she has remained at the forefront of our design processes as we breathe life into residential multi-family dwellings.Since then, Shelton Taylor + Associates has steadily grown into an industry-leading team of interior designers as we expand on her expertise. Katherine Hawks joined STA over a decade ago as a design assistant and worked her way up to Vice President of Design Development. She oversees the company's project pipeline and is responsible for consistency in streamlining the design, implementation and execution process. Senior Designer Maggie Higley has been a vital part of the STA team since 2015 and has gained experience in almost every facet of the design and procurement process along the way. Today, she designs and manages upwards of 10 projects at a time.Company Website: https://sheltontaylor.com LinkedIn: https://www.linkedin.com/in/judith-shelton-b9009912LinkedIn: https://www.linkedin.com/in/katherineleichtLinkedIn: https://www.linkedin.com/in/maggie-higley-0829a757Hear from the Shelton Taylor Team about:Their story on getting into interior design. The common misconceptions people have about their work.The responsibility they have to ensure compliance with local codes and ADA.How they help avoid costly change orders on a project down the line.Building strong relationships with trades and operations.Working with operations to get a project leased faster and at a higher rate.The design trends they are excited about.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Learn more about Streamline Multifamily Group!

In this episode, we dive into the powerful strategy of closing out 2023 with a bang. Leslie Mathis shares insightful tips on separation season, urging you to rise above the temptation to coast in the final month. Learn how a laser-focused approach can give you a competitive edge over your competitors who are winding down. Leslie guides you through reviewing outstanding invoices, handling accruals, and setting the stage for a clean slate in 2024 that will make a huge impact. Don't just survive; thrive into the new year with a clean slate!Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Learn more about Streamline Multifamily Group!

Embark on a journey of reflection in this episode as Leslie Mathis shares her lessons from the year. Dive into the thoughts of chasing dreams, running your own race, and showing up as the best version of yourself. Leslie unravels the transformative magic that happens when you cease comparing yourself to others and create space by silencing the noise. Discover the silver lining in challenging times and the strength derived from strategic focus and resilience. Leslie emphasizes the importance of gratitude to reset your perspective. Witness the impact of leading by example, the significance of self-investment, and the value of life coaching. Be inspired by Leslie's passion as she shares the non-profit initiative, Rise Up Girls, designed to empower young girls with a strong foundation. As Leslie extends her heartfelt gratitude, join her in embracing the Thanksgiving holiday and finding joy in every moment.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.

Join us for a fun and insightful 12-month check-in with Melanie Whitlock, Asset Manager for Streamline Multifamily Group and Woodfield Development. She wants listeners to get in on the conversation and introduces polls on a few hot topics. She discusses finalizing budget approvals for 2024, and reflects on the challenges and highlights of the past year. Emphasizing the importance of working smarter in reporting processes and saving time, she also explores the idea of increased productivity with hiring a personal driver. Melanie shares insights of the last 12 months, focusing on intentional efforts and strategies to streamline her responsibilities and be more present. The EmpowHER conference is touched on as Melanie and Leslie look back at the big event. Her plans for the next year take center stage as she outlines strategies for team success in navigating upcoming challenges. This episode offers interesting insights into leadership, strategic planning, and personal growth.Melanie Whitlock is a native of Hemingway, SC and moved to Charleston, SC in 2007 to attend Charleston Southern University to obtain a bachelor's degree in education. She started her career at CSU in college housing and then moved to Rome, GA to become the Assistant Dean of Students at Shorter University, where she also obtained a Master of Arts in Leadership. Life brought Melanie back to Charleston in 2016 where she started in the property management industry as a leasing professional. She quickly moved up to community manager in the Daniel Island market. Shortly after she was promoted to Regional Property Manager to oversee the Charleston, Myrtle Beach and Greenville markets. She has worked for clients including Woodfield Development, MetLife, Prudential, Johnson Development Associates, Orange Capital, The Beach Company and Collins Group. Her primary focuses are centered around operational excellence and streamlined communication with third party property management groups.Melanie and her husband Drew (who also builds apartments for a living), currently reside in Hemingway on her family farm. In her spare time, she loves to spend time with her family, boating, playing the piano and singing for her church and of course shopping.LinkedIn: https://www.linkedin.com/in/melanie-whitlock-ma-6b713210a/Company: https://streamlinemultifamily.com/Hear from Melanie about:A few debatable topics between her and Leslie.How 2024 budget approvals are coming along and related challenges.Lessons learned with opening new deals.Better reporting process to work smarter and reduce emails.Some highlights from her 1st year as an Asset Manager.Emceeing the EmpowHER event and her takeaways.Keeping up the pace and prioritizing when everything is important.Helping her teams strategize and pivot when necessary.Her goals for 2024 to be focused and mentor others. Subscribe to and review the Multifamily Streamlined Podcast here.Streamline your success. Never miss out again! Receive the latest and greatest from Streamline Multifamily Group straight to your inbox. Sign up here.Register for EmpowHER 2024 here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.

In this episode, we explore servant leadership and its role in developing true leaders within organizations. Our guest, an executive leader for over 20 years, raises concerns about the overemphasis on results, potentially overshadowing the importance of genuine leadership in creating attractive workplaces for top talents. We discuss the benefits of enabling professionals to expand their skillset and explore the many career paths in multifamily. We also dive into the need for our maintenance teams to work hands on to retain the necessary knowledge to troubleshoot issues that inevitably arise. Prioritizing critical tasks and the significance of stress relief techniques are also touched upon. This episode offers valuable insights for multifamily leaders passionate about authentic leadership and developing future leaders.Kevin Owens is a strong, experienced, and influential leader who prioritizes fostering trust, building consensus, and putting people first. He is respected for his compassionate, honest, and direct approach to leadership and team building. He is known by those with whom he interacts for his integrity, professionalism, and commitment to excellence.Here from Kevin about:How he turned a vacant unit into a training unit for maintenance.Why more hands on opportunity results in better retention.The importance of servant leadership and focusing on others. The idea of heart mechanism versus head mechanism.Getting in the trenches with his team. The importance of focusing on TODAY.Finding an outlet to relieve stress and get things off your mind to reset.Subscribe to the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.

In this episode, we sit down with a veteran in the multifamily industry. Our guest has a remarkable journey, shaped by her deep-rooted family ties to the business. With a career spanning over three decades, she shares insights into the multifamily world, from market rate to affordable housing. Her advice for aspiring professionals is invaluable: embrace learning, ask "why," and don't limit yourself to your job description. Join us to explore the multifaceted nature of the industry and the evolving workforce that demands a different approach to leadership. Discover her empowering message about breaking free from your comfort zone and embracing every opportunity to learn and grow.Tami Fossum is the Vice President of Operations for RPM Living. Tami has been in the multifamily industry since 1989. She has an extensive background in both the development and property management of conventional and affordable multifamily properties. Tami holds her Certified Apartment Portfolio Supervisor (CAPS), Certified Property Manager (CPM) and Housing Credit Certified Professional (HCCP) designations, as well as her Real Estate Broker's licenses in North Carolina and Salesman's License in South Carolina.Tami has been actively involved in the Greater Charlotte Apartment Association (GCAA) since 1993, serving as its' President in 2010 and a founding member of the GCAA's Education Foundation serving as President in 2013 and 2014. She has been recognized through-out her career with numerous multifamily related industry awards through the GCAA, National Apartment Association (NAA) and Institute of Real Estate Management (IREM). Tami has actively served at a committee level for NAA since 2009. She was an Adjunct faculty member for Rio Salado community college for their property management program and is a NAAEI faculty member and subject matter expert.Hear from Tami about:Her diverse roles in the industry.How the loan of an asset impacts everything. Her passion for affordable housing.Everything needing a checklist so people know what to do.Rat brain survival mode.Having to go above what you are paid for to learn and grow.Staying connected to your people by listening.Creating a safe environment where someone can share they are failing the team, but it doesn't mean they are a failure.Sponsor:This episode is brought to you by Package Solutions. Why not turn the package problem into the opportunity to delight your residents? Package Solutions, Inc. – makers of HelloPackage offers the RIGHT mix of software, hardware, service, and space to provide immediate access to packages. They're the RIGHT partner, specializing in both package and delivery driver management. Schedule a demo with them, and learn how they'll get you out of managing packages with their onsite solution – and get your staff back to leasing apartments.Subscribe to the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.

In this episode, we sit down with a multifamily industry legend and Hall of Famer who has dedicated four decades to shaping the industry and fostering diversity and inclusion. Discover her journey from a chemistry and psychology background to becoming an industry influencer, with several executive leadership roles in the public and private sector, as well as with the National Apartment Association (NAA). She shares her insights regarding education, the critical role of credential programs, and the need to expand opportunities for women in multifamily leadership. She also gives advice for those looking to advance their careers and emphasizes the importance of self-care, diverse representation, and unwavering passion for making a positive impact.Alexandra Jackiw is Chief Operating Officer of Argenta Property Management Group where she oversees the corporate functions and business development for its affiliated management companies. Active in professional organizations, Alex served as Chairman of the Board of the National Apartment Association (NAA) in 2013 and President of the NAA Education Institute in 2008/2009. She is a respected industry speaker and has presented programs to industry trade groups throughout the U.S. and Canada. In 2013, Alex established the Alexandra Jackiw Diversity & Inclusion Scholarship to increase diversity and inclusion within the multifamily property management industry. Alex received the NAAEI Apartment Career and Education (ACE) Award in 2011 in recognition of her commitment to training industry professionals. In 2012 Real Estate Forum Magazine named Alex a “Woman of Influence in Real Estate” and in 2013 the Institute of Real Estate Management named her as one of the “Women Changing the Face of Property Management.” She was honored in 2015 as a “Woman of Influence” by the Indianapolis Business Journal and she was inducted into National Apartment Association Hall of Fame in 2018. Alex is a graduate of the University of Rochester and received her M. Ed. from Ohio University. Hear from Alex about:How she started in the industry, in the public housing sector.Balancing the human touch in a world of high tech.How she became so involved and passionate about training.Why case studies and storytelling make more impact on our teams.Instituting the "Ask Alex" calls that helped her learn more from her teams.Women representation at the corporate level.Hiring good people and getting out of their way.Subscribe to the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Join us every Thursday at 8:00 AM EST for Rise and Shine with Streamline. ALL ARE WELCOME.Early registration is available for EmpowHER 2024 in Charleston, SC. Register here and enter code EARLYBIRD24. Sponsorship opportunities will be available soon.

Join us for a captivating conversation with a multifamily leader whose journey took a turn towards self-improvement and mindfulness. Discover how overcoming a fear-driven mindset and how undergoing profound personal work reshaped his life. Dive into this candid conversation about trauma therapy, neuroplasticity, the power of daily affirmations, and how he found freedom and validation from within.Skip Huddleston started out in Multifamily on the owner/management side becoming VP of Residential Property Operations with SYNCO Properties. Served on the GCAA and AANC BODs and was a CAM instructor. Moved to the vendor side with AAPCO Group in 2000 and has helped build AAPCO into one of the most trusted and successful national Multifamily general contractors in the US. Born in California, raised and still lives in Charlotte. Married to wife Linda for 32 years with 5 grown children and 2 grandchildren. Hear from Skip about:How the trajectory of his life changed after meeting the Founder of SYNCO Properties.No longer operating through fear.Self-validation versus validation from external factors.His goal of being mindful and present.Incorporating a gratitude perspective on life.The Charlotte Trauma Awareness Initiative concept he is working on.Prioritizing where his successes/failures in business aligned with who he was as a person and how he valued himself.Having the courage to be transparent and vulnerable.Sponsor:This episode is brought to you by Package Solutions. Why not turn the package problem into the opportunity to delight your residents? Package Solutions, Inc. – makers of HelloPackage offers the RIGHT mix of software, hardware, service, and space to provide immediate access to packages. They're the RIGHT partner, specializing in both package and delivery driver management. Schedule a demo with them, and learn how they'll get you out of managing packages with their onsite solution – and get your staff back to leasing apartments.Subscribe to the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Join us every Thursday at 8:00 AM EST for Rise and Shine with Streamline. ALL ARE WELCOME.

In this episode, Leslie is joined by a seasoned entrepreneur and CEO with an impressive 22-year track record in property management and advertising. She's a female-founded and led company that's revolutionizing multifamily marketing and more.Discover how small changes can yield significant results as our guest advocates for property managers and shares her keen insights. She doesn't just identify frustrations; she actively works on solutions to make processes easier and more efficient. Overhauls can be overwhelming. But small, sustained changes can make a huge impact over time! Learn about the power of changing your scenery and seeking guidance from leaders to re-prioritize effectively.Barbara Savona is an entrepreneur and CEO with over 22 years of experience in the property management and advertising industries. She is the CEO and Co-Founder of Sprout Marketing, a multifamily platform designed to make personalized multifamily touchpoints easy. She is also the host of the Marketing Home Marketing You podcast. Barbara's grassroots approach to multifamily marketing is informed by her diverse background as a property manager, regional supervisor, advertising executive, and branding strategist. Her philosophy focuses on small, consistent changes that deliver big results, and her clients consistently praise her innovative yet practical approach. In addition to her success as a business owner, Barbara is a nationally recognized speaker and a graduate of the AIT program. As a branding and marketing strategist, she has helped countless professionals elevate their brands and achieve their marketing goals. Barbara is also a Certified Functional Wellness Coach. Her unique approach to business incorporates a focus on wellness, ensuring that her clients and colleagues are supported in their personal and professional lives. Barbara lives in a shipping container house in the Texas Hill Country with her husband, Doberman, and twelve chickens.Hear from Barbara about:How she took the leap of faith to start a company.The importance of observing how media is consumed.Investing money in yourself.How small things or changes can make a big difference.Her list of frustrations.Why stress work is not your best work. Subscribe to the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Join us every Thursday at 8:00 AM EST for Rise and Shine with Streamline. ALL ARE WELCOME.

In this inspiring episode, we're honored to host the President & Founder of Warrior 360, a distinguished leadership and organizational development company. With 14 years of military service as a U.S. Army officer in the Infantry and Special Operations communities, his leadership journey is nothing short of remarkable. Brad's passion lies in driving value for companies and teams through authentic relationships, trust-building, and leadership development. Explore the importance of helping others realize their extraordinary potential, defining expectations as a leader, and providing feedback to eliminate blind spots. Join us for this compelling conversation on making positive and intentional choices, avoiding the victim mentality, and embracing a "1 team, 1 mission, 1 fight" mindset for success.Brad Israel is committed to the study and application of leadership. On 9.11, Brad took on the responsibility to serve his country and lead men in combat. He has deployed all over the world as an Airborne Ranger & Green Beret.Some of Brad's awards and decorations include two Bronze stars, an Army Commendation Medal with a “V” device for valor in battle, a Meritorious Service Medal, a Combat Infantryman's Badge, an Expert Infantryman's Badge, an Airborne Tab, Ranger Tab, and Special Forces Tab.Brad is a 2017 Presidential Leadership Scholar and a TEDx speaker.Brad drives value with companies and teams through building on genuine relationships & trust, leadership development, and the impact we can have on one another. He has worked with companies in size from Startups to Fortune 500 corporations.Brad's greatest accomplishments are marrying his wife Anna and raising their three wonderful and energetic boys, Lyon, Jackson, & Hutch.Hear from Brad about:The event that prompted him to take action and change his life completely.Showing up, learning, and asking questions to find your dance floor.The lessons he learned leading men in combat.People around you have extraordinary potential and your job as a leader is to help them realize that.The importance of trust and transparency.How defining expectations and coaching is never ending.Giving feedback and receiving it - no blind spots.Inviting your team in with 1 Team, 1 Mission, and 1 Fight.How crucial mid-level leadership is - they are the force multiplier.Coaching up or coaching out.His mantra, Choices over Circumstances.Subscribe to the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Join us every Thursday at 8:00 AM EST for Rise and Shine with Streamline. ALL ARE WELCOME.Upcoming EmpowHER event on 10/10/2023 in Nashville, register here.