Podcasts about accountable

I had a conversation with a successful cafe and roastery client recently. We talked about delegation and what was standing in the way of them giving tasks and authority to others. It came out that they were worried about relinquishing control and that they want things to be perfect. Of course this owner is in good company, we all have this feeling that ultimately holds things back.   Today on Shift Break we will be talking about how we can not just let go of the limiting beliefs preventing us from empowering others, but how we can reframe how we talk to ourselves about giving up control so our people, and out business can grow more fully into what it needs to be.    REGISTER NOW FOR THE SUMMER WEBINAR SERIES!  Build a Stronger Coffee Shop: One Step at a Time Great coffee shops don't happen by accident. They are built by hiring the right people, training them well, and leading them with clarity and consistency. In this live three-part Summer Webinar Series, Chris Deferio shares the practical systems and coaching insights that have helped coffee businesses build stronger teams, healthier cultures, and more resilient operations. Each webinar includes: Live instruction and Q&A PDF workbook One hour of virtual consulting for each live attendee Lifetime access to the recording Register for the individual sessions that fit your current needs, or scroll down to save 20% when you bundle the last two in our series.  REGISTER NOW FOR THE SUMMER WEBINAR SERIES!    Sign up for 1:1 CONSULTING AND COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com OR... book a free call now to talk about working together https://calendly.com/chrisdeferio/30min    Related episodes: 528 : Growing Yourself and Your Cafe Through Delegation SHIFT BREAK: The Delegation Dip 267 : The Power of Delegation SHIFT BREAK! Holding Baristas (and Yourself!) Accountable

Dozens of Democratic senators are demanding immediate, independent and transparent investigations into two fatal shootings by Immigration and Customs Enforcement. We talk about what accountability would look like with John Sandweg, former ICE acting director who served from 2013 to 2014 under then-President Barack Obama. Then, scientists say human-caused climate change is driving longer fire seasons across drier landscapes, sparking more intense and widespread forest fires. We hear from Anabela Bonada of the University of Waterloo's Intact Centre on Climate Adaptation. And, this year's FIFA World Cup marks the first soccer tournament that embraced artificial intelligence. Is this a new era for AI in sports? We ask Axios' Ina Fried.See pcm.adswizz.com for information about our collection and use of personal data for sponsorship and to manage your podcast sponsorship preferences.NPR Privacy Policy

A 52-year-old man who'd spent too long online reading conspiracy theories walked up to Imran Ahmed's colleague — a member of parliament and mother of two — and killed her, screaming internet slogans as he did it. That was the moment Imran realized the online world and the offline world had quietly become the same world.Imran Ahmed is the founder and CEO of the Center for Countering Digital Hate (CCDH), a US–UK nonprofit that produces the hard evidence lawmakers, advertisers, and parents use to hold social media and AI companies accountable.

See what the team at The Successful Bookkeeper has on right now → Amanda McKinney is back, and this conversation picks up right where the field is most uncomfortable: the place where your own capability quietly becomes the ceiling on your growth. If you've ever thought "it's faster if I just do it myself," this episode was made for you. Amanda brings her accountability coaching lens to the real-world pressures bookkeepers face — the revolving door of client work, the resistance to delegation, and the habits that quietly drain capacity before burnout ever arrives. Chapters [00:00] The 3-Times System Rule [01:18] Welcome and Guest Introduction [03:30] Amanda's Journey Since 2023 [08:30] Working With Teams Long-Term [13:00] When Capability Becomes an Obstacle [17:00] Warning Signs of Unsustainable Pace [21:00] The Case for Hobbies [25:00] Building Systems to Delegate [29:00] SOPs in Practice: Quarterly Taxes [32:30] Amanda's Podcast Pause The Highly Capable Trap Being good at your work is a genuine asset — right up until it isn't. Amanda explains that capability creates capacity, and capacity gets filled. "The problem with being capable is that it opens up more capacity. And when you have more capacity, you get more work. Either it's given to you or you give it to yourself." For bookkeepers, where the work never truly stops, this cycle can accelerate fast. Recognizing the pattern is the first step out of it. Warning Signs Worth Watching Amanda walks through the early signals that something needs to change — before burnout forces the issue. Physical heaviness when someone asks how you're doing, or the moment you realize your only answer to "what do you do for fun?" is your work. She shared that in 2024, that was her own reality. "I realized, oh my gosh, I have no hobbies. I don't have anything that I do just for fun." Intentionally adding even 15 minutes of something non-work-related a week can start shifting that. The 3-Times Rule for Systems This is the practical core of the episode. Amanda's rule of thumb: if you do something more than 3 times, it needs a system. She uses invoicing as a quick gut-check — if you can't describe your process fast, you're spending unnecessary brainpower every single time. The fix is straightforward: the next time you do that task, record yourself walking through it using a screen recorder like Loom or Neato (free). That recording becomes your SOP, and that SOP becomes your delegation tool. She applied this to her own quarterly tax payments: "I did it in like 15 minutes. Whereas that would have taken me an hour or two if I didn't have those steps written out." Delegation Without the Dread Most bookkeepers resist handing work off because training someone else feels slower than doing it themselves. Amanda reframes this: a documented system removes most of that training burden. The SOP does the heavy lifting, and the person you're delegating to — whether human or software — gets a clear path to follow your standards. As Michael put it during the conversation, "SOPs are the pathway to profitability." Sustainable Growth Requires a Pause Amanda recently did something that surprised her own audience: she intentionally paused her podcast after eight straight years of weekly content. The flood of concerned emails she received made her realize how rarely people pause before something forces them to. The message for bookkeepers is the same — growth that lasts has to be built on something sustainable. Waiting for a crisis to rest isn't a strategy. "You don't have to be burnt out before you make a decision to change something." Links Mentioned Loom — screen and voice recording tool for creating SOPs Neeto — free alternative screen recording tool (used by The Successful Bookkeeper team) purebookkeeping.com — episode sponsor; system to grow your bookkeeping business thesuccessfulbookkeeper.com — show resources and guest info Accountable podcast by Amanda McKinney (300+ episodes available; currently on intentional pause) About the Guest Amanda McKinney is an accountability coach, speaker, and the host of the Accountable podcast (formerly The Unapologetic Entrepreneur). She works primarily with driven entrepreneurs and leadership teams to help them follow through on goals that keep getting pushed to the back burner — without burning out in the process. She has been coaching since 2017 and now leads engagements ranging from 90-day individual programs to 9–12 month team partnerships. You can find her through her podcast archive of 300+ episodes or by reaching out directly through her website. About the hostMichael PalmerMichael Palmer is the host of The Successful Bookkeeper podcast and co-founder of Pure Bookkeeping and The Successful Bookkeeper. He started this work because of his father — a brilliant electrical contractor who worked twice as hard as he should have had to, because nobody on the financial side was in his corner. That gap is what The Successful Bookkeeper exists to close. His view: bookkeepers are the most undervalued force in small business — and every bookkeeper who builds a real business changes two families: theirs, and their clients'.

The arrest of Dennis Miracles Aboagye by the Economic and Organised Crime Office (EOCO), despite an ongoing investigation, has reignited debate over accountability in Ghanaian politics. Would a government in power take similar action against its own party members if they were accused of misappropriating public funds, or are such arrests more common when the accused belongs to the opposition?

The Prism of America's Education with Host Karen Schoen – America is not alone. What you see happening in America is happening all over the world. The good news is that America can learn by example. We know the Communists have their sights on America. We know they are pushing inflation, hoping things will be so unaffordable that we will beg for help from the government. We can see them...

Is your leadership team truly aligned, or are competing priorities quietly slowing your company's growth? Even the most talented leadership teams struggle when everyone is chasing different priorities or measuring success differently. In this episode, Kristen McAlister shares a practical framework to help CEOs stay aligned by defining the right outcomes, assigning clear ownership, and creating accountability through meaningful scoreboards and metrics. If you've ever felt like your team is busy but not making the progress you expected, this conversation will help you build the clarity and focus needed to achieve your biggest goals. What You'll Gain From This Episode: Learn how to stay aligned by starting with the end goal and connecting every leader's priorities to the outcomes that matter most. Discover how scoreboards, leading indicators, and clear ownership create accountability without relying on annual performance reviews. Understand how CEOs can reduce bottlenecks, leverage fractional leadership, and build a business that operates successfully without depending on the owner. If you're ready to stay aligned, improve accountability, and help your leadership team execute with greater focus and confidence, this episode provides practical strategies you can start applying immediately. Check out: 7:50 – Why Great Leaders Start at the Finish Line Karen Miscaluce explains why the first step to helping teams stay aligned is defining the desired outcome before assigning work, making every decision easier and more intentional. 22:30 – The One Question That Keeps Teams Focused Learn how saying "not now" instead of "no" helps CEOs manage shiny-object syndrome while keeping the organization aligned around its highest priorities. 43:10 – Why Every Team Needs a Scoreboard Karen shares how visible scoreboards and meaningful metrics create accountability, improve performance, and help leadership teams stay aligned without relying on traditional performance reviews. About Kristen McAlister Kristen McAlister is on a mission to make it easier for businesses through the power of intentional leadership and dynamic teams. As an owner of Cerius Executives, she has dedicated the last 15 years to educating companies on how to leverage interim and fractional leadership to address their challenges and achieve growth. Her passion for empowering businesses is matched by her personal drive and discipline. As a mother, Ironman triathlete and wife of a retired Marine, Kristen brings a unique blend of real-world experiences and a relentless mindset to every challenge. Her life experiences have honed her ability to navigate complex challenges with resilience and grace.

What You'll Learn: **What accountability actually means (hint: it's not about perfection, it's about ownership) **Why solving problems for your team kills accountability (and what to do instead) **The coaching question that changes everything: "What do you think we should do?" **How unclear expectations set your team up to fail **Why avoiding uncomfortable conversations teaches your team that standards don't matter **The accountability gap: you can't hold your team accountable if you're not holding yourself accountable first The Bottom Line: Your team isn't accountable because you haven't taught them how to be. You're solving instead of coaching. You're unclear about expectations. You're avoiding hard conversations. And you're not modeling accountability yourself. The good news? You can fix all of this starting today. Resources: Need frameworks and real-time coaching to build accountability without the drama? Bulletproof COO gives you and your leaders the tools to coach your team, set clear expectations, and have those hard conversations with confidence. You pay for your leaders. Your team gets free access. Check it out at https://bulletproofbusinessgrowth.com/coo Micdrop Quote: "You can't hold your team accountable if you're not holding yourself accountable first." Coming Up Next: Episode 5: "The New Leadership Playbook: How to Build a Self-Running Business by Investing in Your People." We're tying it all together and showing you what's possible when you get this right.

There's something most leaders do - we avoid the conversation that needs to be had. We care too much about the wrong things: how the other person will react, whether it will make things awkward, whether we'll be the one blamed if they go off sick. Our ingrained programming tells us that keeping the peace is the same as keeping the relationship, but it isn't.In this episode, Joe Weston is back for round two to explain why conflict avoidance - the silence, the corridor moaning, the feedback we give and immediately want to apologise for - is itself a form of conflict. And what it actually sounds like to hold someone accountable without becoming someone you don't like.We cover:Why avoiding difficult conversations feels kind but functions as a form of conflictThe difference between confrontation (which can deepen a relationship) and conflict (which breaks one)How to hold someone accountable without triggering their fight-flight-freeze responseWhy focusing on behaviour — not the person — changes everything, and exactly what to say insteadThe "difficult middle bit": what to do when someone gets defensive, and you want to back downWhy doctors, nurses, vets, and other professionals already have the skills for hard conversations — just not yet with their colleaguesHow small, intentional acts of relationship-building change the culture around accountability over timeThis episode is for you if... you're a senior manager, doctor, nurse, vet, dentist, or any high-achieving leader who has rehearsed the conversation in your head, convinced yourself it wasn't the right moment, and watched the problem get worse instead. You know something needs to be said. You just haven't found the version of yourself that can say it yet. This episode may help.

Send us Fan MailA household runs on clarity, not effort. So does a practice. Most performance problems in independent practices are clarity problems: somebody thought somebody else was handling it. This episode builds the RACI model (Responsible, Accountable, Consulted, Informed) into your billing workflow and your hiring. What RACI actually means.  Four roles, each assigned to a person for a task, with one hard rule: never more than one Accountable person. If two people are accountable, nobody is. Mapping RACI to your practice.  A denial slips through when the billing manager assumes the front desk verified eligibility and the front desk assumes the billing manager caught it at scrubbing. With RACI, every role is named and the gap disappears. An unowned weekly denial review at a $350K-a-month practice can run 3 to 5 percent above its potential clean claim rate, $10,500 to $17,500 a month lost in a gap nobody owned. Hiring into the RACI structure.  Define the RACI role before the job description. A person wired to execute will struggle in an Accountable seat that requires sitting with ambiguity. That is a role mismatch, not a character flaw.Three actions this week Map the RACI for your weekly denial review (if you cannot name the Accountable person in thirty seconds, the task has no owner). Audit your current team against the RACI role definitions: right role, right wiring? Use RACI in your next hire, before you write the job description. Resources 30-Day Revenue Recovery Plan (primary): eligibility.natrevmd.com/nrc/-30day-revenue-recovery-plan Book a call with Heather: calendly.com/heather-natrevmd Payment Posting Audit Checklist (supporting): eligibility.natrevmd.com/payment-posting-checklist Referenced: The Five Dysfunctions of a Team by Patrick Lencioni; High Output Management by Andy Grove. 

Indiana lawmakers (Victoria Spartz, Erin Houchin, and Marlin Stuzman) are among the members of US Congress to in demand accountability from WNBA Commissioner Engelbert after MULTIPLE attacks against Caitlin Clark.See omnystudio.com/listener for privacy information.

Plenty of Pilates studios look successful from the outside. The numbers tell a different story. In this episode, Lesley Logan sits down in person with Julian Barnes, co-founder and CEO of the BFS Network, the boutique fitness industry's market intelligence company behind the annual State of the Industry report. Julian brings the data from 500-plus studios across 46 states. Lesley brings the how. Together they break down the five numbers that separate a real business from an expensive hobby, and what it actually takes to keep clients for years instead of weeks. If you have any questions about this episode or want to get some of the resources we mentioned, head over to LesleyLogan.co/podcast https://lesleylogan.co/podcast/. If you have any comments or questions about the Be It pod shoot us a message at beit@lesleylogan.co mailto:beit@lesleylogan.co. And as always, if you're enjoying the show please share it with someone who you think would enjoy it as well. It is your continued support that will help us continue to help others. Thank you so much! Never miss another show by subscribing at LesleyLogan.co/subscribe https://lesleylogan.co/podcast/#follow-subscribe-free.In this episode you will learn about:The five KPIs that profitable studios track every month.Why referrals still beat social media for new leads.How to structure an intro offer that converts.The objection scripts that turn a maybe into a yes.Why holding clients accountable is what kills churn.Episode References/Links:BFS Network – bfsnetwork.comBFS Pilates Studio Benchmarks Report - BFSreport.com or BFSpilatesreport.comFacebook https://beitpod.com/thebfsnetwork https://www.facebook.com/thebfsnetwork?mibextid=wwXIfr&mibextid=wwXIfrSubmit your wins or questions - https://beitpod.com/questionsGuest Bio:Julian Barnes is Co-Founder and CEO of the BFS Network, the premier growth accelerator and market intelligence company in the beauty, fitness, and self-care industry. He leads BFS' CEO Network — the premier peer-to-peer leadership network for multi-location, multimillion-dollar operators who are building to scale — and serves as Managing Director of the Global Leadership Council, whose members collectively operate more than 10,000 locations worldwide. He also serves as an Outside Director for a global fitness brand. Barnes created NYU's Institute in Entrepreneurship & Small Business Management and served on the US Tennis Association's Investment Committee, which managed a $200M portfolio. He holds a BA from Tufts and a JD from UNC Chapel Hill.If you enjoyed this episode, make sure and give us a five star rating and leave us a review on iTunes, Podcast Addict, Podchaser or Castbox. https://lovethepodcast.com/BITYSIDEALS! DEALS! DEALS! DEALS! https://onlinepilatesclasses.com/memberships/perks/#equipmentCheck out all our Preferred Vendors & Special Deals from Clair Sparrow, Sensate, Lyfefuel BeeKeeper's Naturals, Sauna Space, HigherDose, AG1 and ToeSox https://onlinepilatesclasses.com/memberships/perks/#equipmentBe in the know with all the workshops at OPC https://workshops.onlinepilatesclasses.com/lp-workshop-waitlistBe It Till You See It Podcast Survey https://pod.lesleylogan.co/be-it-podcasts-surveyBe a part of Lesley's Pilates Mentorship https://lesleylogan.co/elevate/FREE Ditching Busy Webinar https://ditchingbusy.com/Resources:Watch the Be It Till You See It podcast on YouTube! https://www.youtube.com/channel/UCq08HES7xLMvVa3Fy5DR8-gLesley Logan website https://lesleylogan.co/Be It Till You See It Podcast https://lesleylogan.co/podcast/Online Pilates Classes by Lesley Logan https://onlinepilatesclasses.com/Online Pilates Classes by Lesley Logan on YouTube https://www.youtube.com/channel/UCjogqXLnfyhS5VlU4rdzlnQProfitable Pilates https://profitablepilates.com/about/Follow Us on Social Media:Instagram https://www.instagram.com/lesley.logan/The Be It Till You See It Podcast YouTube channel https://www.youtube.com/channel/UCq08HES7xLMvVa3Fy5DR8-gFacebook https://www.facebook.com/llogan.pilatesLinkedIn https://www.linkedin.com/in/lesley-logan/The OPC YouTube Channel https://www.youtube.com/@OnlinePilatesClasses Episode Transcript:Julian Barnes 0:00  You have to be confident enough, both in your own abilities and that the universe will provide for you the right way. You have to be confident enough to say no to the wrong person, so you keep space open for the right person, as you said, and you have to be confident that the universe is going to bring that right person to you.Lesley Logan 0:24  Welcome to the Be It Till You See It podcast where we talk about taking messy action, knowing that perfect is boring. I'm Lesley Logan, Pilates instructor and fitness business coach. I've trained thousands of people around the world and the number one thing I see stopping people from achieving anything is self-doubt. My friends, action brings clarity and it's the antidote to fear. Each week, my guest will bring bold, executable, intrinsic and targeted steps that you can use to put yourself first and Be It Till You See It. It's a practice, not a perfect. Let's get started. Lesley Logan 1:05  All right, Be It babe. This is really for my Pilates studio owners and teachers out there, people who want to open a Pilates studio. We are going to get deep in numbers, and you're hearing me talk a lot about my thoughts about the Pilates industry and how you are going to have a profitable Pilates business. So it's kind of fun. If you've never heard me talk Pilates business, and you want to hear my thoughts, you can. For those of you who are Profitable Pilates members, you're going to hear some of my favorite things to say, and I think you're going to be really impressed with how amazing your studios are doing compared to others. But also, I think it's really important to know what the stats are. What is going on in the Pilates history? It is changing. There are a lot of studios, but are these studios actually as successful as they look? Lesley Logan 1:28  So, I think this report is really fun. If you watch it on YouTube, you're gonna see the visuals of these numbers. If you're like me and need to see them, you can watch it there. We'll also have everything in the show notes and in the blog as well. You guys are awesome. Here is Julian from the BFS Network. Lesley Logan 1:43  All right, loves, this is gonna be fun. You guys get to hear me in my own element, probably a little more behind the scenes of what we do with other businesses, but we have an incredible guest here. We'll talk a lot of numbers, so if you're a visual person, you might want to watch this on our YouTube channel. Julian from the BFS Network, you are here. Hello, tell everyone who you are and what you rock at, because they're going to want to know.Julian Barnes 2:18  Lesley, I am here in your home studio in Las Vegas. This is not Zoom. This is.. I could touch your high five. Here we go. There we go. Awesome. Hello, everyone. My name is Julian Barnes. I am the co-founder and CEO of the BFS Network. I am based in New York City, here in Vegas to hang out with my good friend Lesley and Brad. We are the BFS Network. For today's conversation, the most important thing I'm going to share is we are known as the premier market intelligence company in the boutique fitness industry. We publish the State of the Industry report, which is the annual report, which is the most comprehensive report in our industry. A lot of data, a lot of KPIs, a lot of metrics, all focused on showing what profitable studios do. So I'm here today with Lesley, and I'm going to share some of the numbers, and she's going to tell us how to achieve those numbers.Lesley Logan 3:13  Yeah, I'm excited. Let's go, let's do it. I'm a visual person, so I'm glad you got a visual for us.Julian Barnes 3:18  So the first thing I want to just talk about is who participated in the survey. In addition to the Profitable Pilates community, this survey has been conducted over the last 18 months, 500-plus studios worldwide. Most importantly, it is the overwhelming majority, 89% of the studios that participated in the survey have three or fewer locations, and most of them have one location, individually owned, self-financed, no private equity, no investor. So we're talking about just the regular studio owner who bootstrapped and saved, and maybe borrowed from the bank to open, that's who's in here. There's no Solidcore in here, there's no Barry's, there's no SoulCycle. And if there are some independent Club Pilates franchisees, they're individually owned, they're not big corporate, so that's.Lesley Logan 4:17  Not one of those people who owns 75 or 100 sharing. Yeah, yeah.Julian Barnes 4:21  Exactly. All right, so that's who's in it. Also, there's broad geographical distribution of the survey, meaning 45% of the responses came from cities with a population of half a million or more, 45% came from cities 50,000 to half a million, another 10% are rural areas less than 50,000, 46 out of 50 states, so we have geographic representation, we have market size representation, one, two, and three locations, no PE, no investors, so we're talking about the average mom-and-pop small studio everywhere in this country.Lesley Logan 4:57  Okay, you know I'm gonna want to have dinner where the four states are, so we got a find studio close to. Julian Barnes 5:01  It's like three S's. No, three N's. So it's North Dakota, Nebraska, and I forget the other two.Lesley Logan 5:08  Okay, I have a really great city for you, Nebraska solo owner, really pretty incredible, open for over 20 years. Julian Barnes 5:13  That's what we need. Okay. So that's who we're talking about. The way we're going to rock today is talk about the BFS scorecard, which is six KPIs. I'm going to share with the listeners, all of you, the six KPIs that profitable studios track, and I'm going to tell you what those KPIs are. And then we're going to come back, and I'm going to ask Lesley how and what a studio should do to achieve those KPIs. So, I am the "what" today; Lesley is going to be the "how."Lesley Logan 5:49  Yeah. So, for those of you, this is how it was explained to me, and I think this is a lot of fun for my peeps to listen. He's gonna be that Steve Kornacki at the big board, and I'm gonna come in as Rachel Maddow or Chris Hayes. I mean, obviously I watch a news channel, so there we go. So I'm gonna come in with my opinion and my punditry.Julian Barnes 6:07  You don't have blonde hair, so you're not that other channel.Lesley Logan 6:09  I'm not. Also, these are still my cheeks, my lips, my eyes.Julian Barnes 6:18  All real, keeping it real. Okay, so KPI number one is number of leads per month, and Profitable Pilates studios generally are generating somewhere between 10 to 50 leads per month. The number one response is more than 50 leads, so 30% of the respondents generated more than 50 leads, and then the tie for second was less than 10 leads per month and 10 to 25. Less than 10 was 20%, 10 to 25 is 21%, so that's basically a tie. I don't know for sure, but if I had to guess, the studios that are generating more than 50 leads a month are probably mat Pilates with larger class sizes, and yeah, they need more leads.Lesley Logan 7:09  I think anytime you need more leads, it's probably better having more class-based classes. Yeah.Julian Barnes 7:13  Exactly. And so the studios with less than 10 or 10 to 25 are probably more of the Reformer.Lesley Logan 7:19  Yeah.Julian Barnes 7:19  So number of leads per month is the first metric to track. I'm going to run through these quickly, and then we're going to come back. Okay, so the first KPI is number of leads per month, and the highest response was more than 50 leads per month. 30% of the Profitable Pilates studios that we surveyed generate more than 50 leads per month, and I would imagine that the majority of those are Pilates mat classes, where they have more people in seats and bigger studios, and they need to fill classes. Tied for second was less than 10 leads per month and 10 to 25 leads per month, and that is between 20 and 21% of the people who completed this assessment selected less than 10 and 10 to 25. So number of leads per month is the first KPI that we're going to talk about. Second KPI is the conversion rate, and let's see if I can do this, because I'm not an idiot, is what I told you, right?Lesley Logan 8:19  You're doing great. So there we go.Julian Barnes 8:22  Conversion rate of leads to first-time visitors. I can't wait for Lesley to break this down, but it's one thing for someone to email you, to DM you, to IM you to say, "I'm interested, send me more information about your studio." It's another thing for that person to actually walk in the door, and so conversion rate of lead to first-time visitor, Profitable Pilates studios are converting at more than 30%. 54% of the Profitable Pilates studios are converting at more than 30%. So think about that: for every 10 leads, the best studios are getting three of those 10 emails to walk in the door, right? So, conversion rate of leads to first-time visitors. Now they came, they took a class, they bought the intro offer. The question is, what percentage of those people made a second, bigger purchase? They already purchased the intro offer. I like to think about it like this: you go to a restaurant the first time and you have a nice meal. My question is always, am I going to come back? And especially if you bring a friend with you, maybe it's your favorite restaurant, and you bring a friend with you to your favorite restaurant, and you pay for the dinner. The question for your friend is, did you enjoy your dinner, and did you enjoy your dinner enough that you would come back and pay for it? That second purchase, same thing applies with studios, so they bought the intro offer. Did they come back? And Profitable studios, 55% of Profitable Pilates studios convert to a second, bigger purchase more than 30% of the time. So see how small these numbers get: for every 10 leads, three walk in the door, and of those three that walk in the door, only one is making a next purchase. So Lesley's gonna break that down. She is chomping up the bits, waiting for me. Lesley Logan 10:13  I can't wait. Julian Barnes 10:13  All right, so those are the first three KPIs. Okay, so the last two KPIs we'll talk about are average member lifetime value, which is how long they stay, and so the largest category for Profitable Pilates studios, 28% of Profitable Pilates studios have a lifetime value greater than two years. The good news is, hence the name of Profitable Pilates, that 71% of the Profitable Pilates studios that completed this assessment have an LTV of more than two years, and that's really important. I'll let Lesley weigh in on why that's important, but the number is more than two years. You want to be an LTV more than two years. Julian Barnes 10:56  And finally, the last KPI we're going to talk about today is churn, and churn means how often your members leave and you have to go refill that spot. You can't grow if you're constantly replacing someone in your studio. So Profitable Pilates studios, 43% of profitable Pilates studios minimize churn to less than 5%, but here again, the Profitable Pilates community that Lesley runs, 71% of the people who completed this assessment have a churn less than 5%.Julian Barnes 11:31  So let's recap. The five KPIs are number of leads per month, converting those leads from lead to first visit, converting the first visit to a second purchase, assuming the first visit is an intro offer, second purchase, then how long do they stay, and do you retain them by minimizing churn? Those are the five KPIs. That's what Profitable studios do in the Pilates sector. Lesley, now tell the people.Lesley Logan 12:02  Oh my gosh.Julian Barnes 12:03  Tell the people, Lesley, what they're supposed to do to achieve these numbers. How do they get these number of leads per month?Lesley Logan 12:11  Okay, so here's a really great... I just want to say I'm really proud of the people who filled this out, because my goal has always been for the people we coach for the long term. I'm like, your business should get really boring, like it should get really predictable. My goal is that some of our people need one lead a month because they actually don't have room, and they're actually referring out to other businesses in the area. That obviously is more of a smaller studio that doesn't have large group classes, but that is the absolute goal, because it's better to be entertained in your life, your business should not be so entertaining. Lesley Logan 12:39  So what I would say is, for studios to have a really great conversion, if you don't know how many leads you're getting a month, that's important. You got to start there, and you want to know where they're coming from, because that really does help you understand where you're spending your time marketing. Everyone tries to sell you to the moon and back that you should be on social media. You might not need to be, depends on your community, right? Depends on how many people are there, and depends on how many leads you need. I know that sounds crazy in 2026 that I would tell someone that it's not about social media, but it's not, more and more people are not necessarily trusting what they're seeing on socials because of AI and things like that. So, you really want to have an amazing network of clients who love you, who refer people out, so you're getting strong, solid leads, because those are gonna be the ones that actually come in over just reaching out to see what's going on.Julian Barnes 13:22  You just said something I want to jump on. I didn't mention it, but we also asked studio owners what was their most effective lead gen tactic. You want to guess what that answer is, Lesley?Lesley Logan 13:33  Referral.Julian Barnes 13:34  By far, in every modality.Lesley Logan 13:39  Yes. And here's what people.Julian Barnes 13:40  It's two to one, like it wasn't close. And again, these are profit, not just Pilates, all modalities. The number one lead gen tactic is referrals. So when you said people don't trust what's on the social and socials, what do people trust?Lesley Logan 13:56  They trust their friends.Julian Barnes 13:57  They trust people they know, people who they know, like, and trust.Lesley Logan 14:00  So here's the thing: if you are a new business right now, or you need people right now, if you're spending all of your time marketing yourself through stuff online and buying ads, that's one way to do it. And you will get people. I'm not saying that doesn't work, but you will get more people quicker if you actually tell the people who know, like, and trust you, whether they're clients or not, "Here's what my studio does, here's who we help, here's how we help them. Who do you know?" If you say, "Who do you know?" it opens a loop. You open a loop, people aren't likely to say, "I don't know anyone," because they'd have to think about that. But if you say, "Who do you know?" it opens this loop, and they start being aware of it. And if their friend's like, "Oh, my shoulder hurts," they go, "Oh, I just heard about the studio down the street." People will refer you people, and those are the people who actually come in, more likely than not, than someone who's just cruising the internet and filling out the contact form. Whoever fills out the contact form, honestly, it's whoever gets to them first and doesn't bug them.Julian Barnes 14:49  Let's take the people behind the scenes for a second. Before this call, we were chilling out in your backyard, and is it safe to say that we have some fundamental disagreements about how studios actually operate some things, right?Lesley Logan 15:27  I think that's okay, though.Julian Barnes 15:36  I wanted them to know that the things you and I agree on are the most important fundamental aspects of running a business. The things we disagree on, I say they're on the fringe, they're just a matter of choice. But this, having referrals, know, like, and trust that, it is tested over time.Lesley Logan 15:26  Yeah, I mean, it's so true. And also, it just makes it a lot easier on you if you need clients today. You opened the studio recently, or you hired a new teacher, or you opened some new classes, you need people to fill those seats today, you will always have a faster rate of transitioning them into clients if you're going to your community and the people who trust you, because they will talk about you, they will have a trust transference. If you are waiting for people to fill out your contact form, then it's like, well, they wanted you at 11:00 PM last night while they were watching someone on some TV show doing what they thought was Pilates, so they reached out, but now it's 8:00 AM or 9:00 AM in the morning and they're at work. Then it's like, "Well, I'm too busy this weekend," so you got to get people when they're excited. Lesley Logan 16:07  If you have a 30% conversion rate from the lead into coming in, that's great. I actually don't think that that's a terrible... I think if you have higher than that, you are doing great, but if you have lower than that, that's where I have concern. I feel like 30% feels very fair. Where I want you to really look at is from that, when they come in, if you have a lower than 30% conversion rate, you really do have an issue, because the numbers just get so small, and you're actually just wasting a lot of time. You're working really hard. And so I think this is where you, as an owner, need to look at what your onboarding experience is. How are you setting people up? Are you getting them with the right teacher? Are you the only person who's teaching them? Then it really is on you, what's going on?Lesley Logan 16:47  And this is where I think a lot of people make mistakes, because they try to sell Pilates, or whatever the modality is. People actually don't want to buy process; they want to buy the transformation, they want to buy the passion from you. And so this is where, if you're a studio owner and you're not the one who's doing these intro offers, they're going into a class, or they're going into another teacher's experience. You need someone who's got passion and actually can read the person, because you have to take what their goal is and what you offer and show how they get there. Nobody wants to hear, "Oh, you're going to buy the four-session-a-week package," because that's, no, that's a process. They want to buy in on the belief that you have that you can get them to where they want to go.Julian Barnes 17:24  You just said the magic word, and I don't know if people really heard you or want to go back. You said they want to buy the what, starting with the letter T?Lesley Logan 17:34  Oh, the transformation.Julian Barnes 17:35  Say that again.Lesley Logan 17:36  The transformation. They want the transformation, they want the end result.Julian Barnes 17:38  I like to say that there is no transformation without the transaction. There is no transformation without the transaction. So you have to ask the question, why are you here, and you have to actively listen to what they say, and then be prescriptive in your answer to the question. Okay, so you want X, Y, or Z. Great. Here's how you're going to get that: two times a week, three times a week. You're going to take this class, that class, this class, etc. You're going to give them a prescription, just like a doctor would give you a prescription, and tell them when they ask what does it cost, you reframe it. The investment for you to achieve your desired goal is going to be one of time and money. The time is twice a week or three times a week, and the monthly investment for that is going to be X.Lesley Logan 18:29  I agree so much, because if you can actually get them to understand that this is a tool to the transformation, and they can make that transaction, and you break it down, you can also be honest with them, and this is where trust is really built. Some people are going to come to you with goals that are not in alignment with what you do. If you actually tell them... for example, in Pilates in LA, every single person wants to lose five pounds, and it's like, "Well, here's what we know about science. Science would say, if you want to lose weight, it's a few different factors, and any fitness is part of the journey, but it's not the tool." The actual tool, especially if you're serving women, is: what are your hormones like? What are you eating? And then you can go from there. But if all you do is work out to lose weight, you might lose a couple pounds, you might change the metabolism you've got, but it's actually not going to get you to the goal. Lesley Logan 19:20  And so this is where it's really cool for people, and this is what I coach people on their first-time sessions, is find out what they're there for, and then tell them you can or can't help them. So I would always say, "Here's how Pilates is going to be part of your journey, here's what we can't do, but here's what we can do." First of all, most people are lied to so much, or sold a bunch of smoke and mirrors, that they actually will like that you told them that. They might not buy from you, they might go to someone else, or they might try something else and come back, because they actually believe and trust you. I really do believe in being authentic here. And then when you're teaching the sessions, you need to actually tell them, "Here's why I've chosen this exercise for you, here's why this exercise is going to hit your goals." That's what people don't do, they just keep talking about Pilates this, Pilates that. Pilates is now on every corner, so maybe that worked in the 1990s or might have worked in the early 2000s, but it doesn't work today. You actually have to say, "With my eye, I'm seeing your shoulder is doing this, and you have back pain, and so what I'm seeing is because of this imbalance, you're gonna have back pain until we get this balanced. So, here's these three exercises we're going to do, and they're going to help you with this." You have to actually tell them, take them behind the scenes. I like to say that their first sessions, their intro sessions, are like going to a buffet. They get to see all the different options, and you're going to talk about all the different options, and then you're going to prescribe them, like Julian said, like, "Hey, okay." First of all, I never say, "Did you like that?" You got to just go with confidence. You're like, "Thank you for letting me teach you," because that gives gratitude, it lets them know the session's over, and then you go into, "You said you wanted this. Here's how we're going to get there. Here's the process." Julian Barnes 19:20  Here's the roadmap.Lesley Logan 19:20  Yes. And then if they're like, "Whoa, that's too much for me." If you go through all the investment and all the time, and they're like, "That's more than I can spend right now," you can say, "I understand. We can take a little longer; instead of coming three times a week, we can do two times a week, or we can do this and this," but you have to actually help them find a way. I get it, some people don't work out, so that's not even the money, it's the actual going from zero times at the gym to coming three times. You're asking a lot, so this is where you have to be honest, and this is where I think our industry really needs a little kick in the pants, and a nice one. People that are with me a long time have heard me say this: if you aren't going to hold people accountable to their goals, you're going to become a to-do that they move around all the time.Julian Barnes 21:28  1,000%. And remember, they came to you. You didn't go find them.Lesley Logan 21:34  Yeah.Julian Barnes 21:35  Even if you did, even if you went to the local farmers market, you didn't force them to give you their email. Lesley Logan 21:40  Yeah.Julian Barnes 21:40  They gave you their email. They walked into the door. You have to ask them why they walked in, and you have to actually listen, so you can connect what they said with what you're going to say. You know what you're going to say, you know what your packages are. The question is, can you connect your packages to the goal they told you they want to achieve? It is not about giving permission, you are the person in the position of authority.Lesley Logan 22:09  Well, that's the thing. You just said you are the person in the position of authority, and that's where people don't see themselves.Julian Barnes 22:15  Retain your power.Lesley Logan 22:16  And so when people come to us, I have to constantly remind them that you're so worthy. If you have people who are late canceling and you're not charging them, I promise you, you're losing that client. That's not a client you want, by the way, but it's also you're losing that client because when push comes to shove. Julian Barnes 22:31  They're not committed. Lesley Logan 22:33  Right. When their budget has an issue, when something comes up, they're like, "Oh, I'm going to cancel my Pilates," because they're not actually seeing results, because you didn't hold them accountable to get results. I think this is where people really have to actually remember there is such a thing as you being in relation to them, and there is a camaraderie, but you're also the expert. They came to you, and the only way that they can exchange the energy is to pay you that worth, but you have to hold them accountable so that they get those results. And when you get them the results, that's why you don't have churn, that's why your churn is so low, and that's why you'll have clients for life. And by the way.Julian Barnes 23:05  We're gonna come back to that. Lesley Logan 23:05  Okay I just want to say, I think a lot of people go, "Oh, this person came to me, I hope they like me." You can't be like that if you want a business that actually works and doesn't stress you out at the end of the day. You have to actually have the authority, because you are the expert. They don't know.Julian Barnes 23:21  You have to be a little bit like Steve Jobs. Steve Jobs said you don't ask the customer what they want; you tell the customer what they need. None of us raised our hand and said we want a phone, remember the Blackberries and the Treos, and we want a contact management thing, we want to surf the web. No one said, "I want that." He presented it to us and said, "Here, isn't this cool?"Lesley Logan 23:45  Yeah, right. I think that's where, I understand some people's first-time sessions are in a group class. I would argue that that's a harder way to sell things. I would absolutely say, if you are a class-based studio and you want to have clients for life, you should have some sort of onboarding that allows them to be either on their own or in a very small group of other people who are also on an intro, so that you can actually find out why they're there and actually tell them how these exercises on whatever equipment you're teaching them actually help them reach their goal. Because if you just put them in a class with a bunch of other people, first of all, they get lost, and the experienced people get annoyed if the teacher keeps teaching to the newbie. You're going to lose people; they're going to start going, "I'm not getting challenged here, I'm going to this studio over here." So, I really do believe in an onboarding journey. And, of course, people are going to say, "Oh, this studio over here will let me in." Great, you should go to that studio that doesn't have any worries about you getting hurt and doesn't want your sessions to be personalized. No problem. I understand you want to get started. I actually believe in villainizing a little bit of the thing that you are not doing, so that you can actually tell people, "Here's why you wanted to work with me. Here's why you want to trust me, because I actually care about why you're here, and you're not just a number on my Reformer, you're actually a person whose impact I want. I want you to have the transformation you wanted." But I also think when they're in that first session, whatever it is, a week or a session, I really do think if you don't tell them what you're seeing in their body that's keeping them from the goal they want to have, you are missing out on an opportunity for them to understand how smart you are and how much of an expert you are. If you tell me that you want to have better posture and I'm seeing that your hip is up to one side, you have to tell people, "Oh, I noticed this, no wonder your posture is having problems. So here we're going to do these exercises." I always said this, but I think it's really where people miss out. This is where teachers keep it to themselves and they actually don't tell the client what they're seeing; they just pick exercises, but the person doesn't know why you're picking that. So, you have to peel back the curtain, so that they can see that you're in there with them, you're a partner in this journey, and you're gonna hold them accountable to hitting the goals they want, and then when they hit those, you're gonna set new ones.Julian Barnes 25:40  Right. All right, so let's talk about KPI number three: percentage of new visitors who purchase a membership or a bigger package. So we're talking specifically about people who purchase the intro offer, they finish the one week or the two week or the one month, whatever the intro offer is, they finished that. Did they pull out their credit card and make a second purchase? What should studios do, owners, and instructors do to increase the probability of a yes?Lesley Logan 26:11  I love this question so much. I'm going to take us back a little bit. So I want to go back to the intro offer. You need to pick an intro offer that actually fits the goals you need. If you need a lot of clients, the intro offer needs to be very simple, very easy. I wouldn't even give people two weeks, I think that is crazy nonsense. I also don't like free; I think you have to charge. It's very hard to go from zero to whatever you're charging. So, I would say if you need clients yesterday, you're doing a single-session intro offer with a very much hands-on experience, where someone is told, you find out what they need in an interview style, and then a concierge style at the end about what's going on. That's what you need. If you don't need a ton of clients, then your intro offer can be a little longer, and can actually be a higher need to say yes, meaning instead of doing a private session and the intro offer is $60 for one session, it might be $180 for three. That obviously is going to get rejected more, because it's a bit more. "I don't know if I want to spend $180 on you, I just met you, I don't even know you." But you don't need a lot of people, so you're like, "I only want the best to come through," right? So you really want to make sure you're picking that. Now, obviously, the higher the intro offer's time and money commitment is, the more likely you're actually going to have a second purchase if they do it in a condensed form of time. That's why I disagree with two weeks or one month, I really do, especially for in-person. I think you want to keep things quick, because when that dopamine high is happening, that's when they're more likely to buy. If it's three sessions that they can take over three weeks, good luck, because they only felt the high in the moment when they drove their car home, they actually didn't get the benefits. But if it's three sessions in one week, you're more likely to get that second purchase. You want people to feel the benefits, because let's be really honest: Joe Pilates has a quote that everyone likes to use, but they don't finish the sentence. "In 10 Pilates sessions, you feel different. In 20 sessions, you look different. In 30 sessions, you have a whole new body." But they don't finish it: "If you come three to four times a week, or your money back." That's what Joe said, that's what his ad said. If you're just coming to Pilates once a week, it'd be like trying to study Spanish once a week. I can recognize words, but I'm not going to be able to understand Bad Bunny, that's not happening. I have to do it multiple times a week, and science is there, no matter the modality. Unless you're doing something three or four times a week, you're actually not making a change.Julian Barnes 26:58  Well, that's the key, right? Earlier you said you're here for the transformation. The first step, I would argue, in the transformation is transforming your daily routine. What you just said is people need to adopt a new routine that says, "I'm coming on Tuesday morning, Thursday after work, Saturday morning." I'm committed to that change. See, hear these terms: commitment, investment, transformation. They need to commit. You need to present them with a prescription. You are more likely to be successful if you present a prescription that gives them the opportunity to adopt a new routine from day one.Lesley Logan 28:10  Here's the thing: you will sound more confident when you're talking with them if you're making them rise up to the occasion. It is understanding their intake forms.Julian Barnes 29:12  You're leading them to rise to the occasion.Lesley Logan 29:18  Yes. Here's the thing: are you more likely to come to the person who says, "When do you want to come in?" If you're someone who's listening who says, "When do you want to come in? Do you want to come in next week?" I'm going to tell you right now, your business is a hobby, and eventually the IRS is going to audit you, so that's not going to be good for you. You're not gonna be profitable. If you're telling people, "Hey, you should come, you're gonna come two times a week. I have 10:00 AM on Tuesdays and Thursdays, does that work for you?" That is me telling you. You're going, "Hmm, does it work for me?" But you're not, you're more likely to look at your calendar like, "When do I want to come in? Oh, next week actually feels really full. Now I can't come in," right? You want to actually tell people and prescribe people and have the confidence in what you're doing, and this is where I think a lot of people have a lot of fear. "Oh my god, they'll think I'm being rude." No, they won't. They're going to think that you're in control. This is a business. It's a business. Lesley Logan 30:06  And also, I don't want to waste people's money, so you can even say that. Look, here's the deal: if you're only going to come once every other week, this is kind of a waste of money. You shouldn't really do this; you could probably do something at home on YouTube. If you really want the transformation, you have to commit to it, and the commitment looks like this. That's where I would say, whether you do memberships or packages, I don't like unlimited, because that is craziness, you also can't prescribe people the times to come in. "If you want to hit this goal in the next three months, I recommend our three-time-a-week commitment. If that's too much for you, there's a two-time..." You have these things that people can choose, a journey, a path. If you're only gonna have one time a week, here's the deal: you can never miss, and I'm gonna need you to do homework, because the reality is, one time a week, if that's all you can afford time or money-wise, I get that something is better than nothing, but you gotta do something at home. Otherwise, it is a waste of your time and money, and I don't wanna waste your money. And when you talk like that with people, they're like, "Oh, this person really knows what they're talking about." When you ask them, "When do you want to come in?" a broken clock is right two times a day. You're going to get some people, but those are the type-A people who happen to be near you or close to you, and they kind of like you. You're not going to have a business where it's easy to predict how much money you're going to make month after month.Julian Barnes 31:15  Would you say that transformation requires the three C's? You need to change your routine, you need to be consistent about the changes you're making in routine, and you have to be willing to get rid of your comfort zone, get out of your comfort zone. Very little change occurs when you're comfortable.Lesley Logan 31:37  Oh, you know what happens: if you don't change, the world does, and you just actually get further behind. So I do think that... I love all those three C's, and I think that's really helpful for people. Here's the thing, the objections you're going to get are three. There might be some other ones, but these are the three I've heard teaching for a really long time, and I used to run nine studios for a high-end fitness company, so I have heard them all, which are: "I don't have the money." Guess what, everyone says that when they actually don't really want to tell you why they can't do it, or they didn't like it. It's an easier thing. You're not going to go show me your wallet, right? So, "I don't have the money," and "I don't have the time." This is one for people who want change, but they're afraid of leaving their comfort zone. So, this is where you actually have to have a speech ready in hand. "I get that. I'm a very busy person. Here's what we're going to do: we are going to pre-schedule your sessions for the next month, so you can schedule your whole life around it. How about we start two weeks out, because it's a little easier? Two weeks out, it's not overwhelming. We're going to schedule your whole life around it, and because of our cancellation policy, you're going to cancel your friends over this, and you're actually going to get the transformation." Or they have to "think about it." If they have to think about it, there's a couple things going on. You weren't good enough at making sure they understood how what you're doing is going to help them with their transformation. You didn't get an honest goal out of them, or you actually didn't tell them how you're going to get there, so they're kind of in, but they're not sure. Or you have way too many offers. If you have too many offers, "I don't know what to do. If I see we have these packages, and we have these packages, we have this class over here, we have this class over here..." It's too confusing for me, and I have to think about it. You want things to be very easy for people to make a yes. And so, if they have to say, "Oh, I have to talk to my husband," that is also a way of saying, "I don't have the money," or "I'm not sure," because most women have the ability to spend the money on what they want. The first time I ever heard this as a brand new teacher, I said, "No problem. If your husband has any questions, here is my number. Remember, these are the goals we talked about, here's how we're going to get there." And if you want me to chat with him about how this is going to work out, I'm happy to do that. Guess what? He came up to my studio the next day and he said, "My wife can come as much as she wants, whatever she wants, she can come as much as she wants. I just want her to be happy," right? Most of the time it's not the husband; it's that she was not sure if she was worthy of the commitment, and we have to hold space for that. But if you can actually think of the objections you have, and then come up with your responses ahead of time, you're gonna come off more confident when they have those. And then guess what, they can go think about it. Okay, great. "I'm gonna reach out next week, I'm gonna reach out tomorrow, I'm gonna call back on the follow-up. Is that okay with you?" You'd be surprised how many people come in if you follow up.Julian Barnes 34:04  Now, here's one of the areas where we may disagree. I agree with everything you just said. Sometimes it's okay to say, "We may not be for you."Lesley Logan 34:13  Oh, we're not going to disagree on that. I love that.Julian Barnes 34:17  I hear you. The three objections: don't have time, can't afford it, not sure. Okay, I hear you. We may not be the right place for you. We are the place for people who are willing to make a commitment to the transformation they seek. We work with people who are committed. We work with... and then whatever's in your community, you know, describe them. They might be business owners, executives, presidents of corporations, whatever is in your tribe, in your community. We work with the best of the best. If you want to be part of that, we'd love to have you, but I get it, we may not be for you, and that's okay. Lesley Logan 34:56  That's okay. Julian, I love this, because I just coached someone today, and she was talking about, "Oh, they got sick and they couldn't do this, and now they're good there." I said, "You should fire them as clients, they're not good clients." In fact, I would call that dirty money. Every single teacher out there who's taking clients who just come in willy-nilly, that is dirty money. It's actually never going to get you good referrals. There's certainly not gonna be a walking billboard. The best advice I ever got when I first started teaching Pilates, best advice, a teacher took me aside on my first day, and he goes, "Get one client and make them obsessed with you. You focus every energy and everything you have on that one client, and you will have clients for life." And he's not wrong. I was gifted a duet session from a teacher who was moving, and I took that to heart. They're like, "We can't come next week." I'm like, "Oh, well, I'll see you... let's go with an extra one this week. Gotta make it up."Julian Barnes 35:43  Exactly right.Lesley Logan 35:44  And they're like, "What? We don't do two in a week." I'm like, "Well, you're missing next week. I'm not gonna wait two weeks to see you. What change are we gonna have? We gotta do this." They never miss a session. Guess what? Within two weeks, I had two of their friends from their building, right? Because I was like, "If you want to work with me, this is how often you have to do this." And here's the thing: when you tell people, "We might not be for you," one, some people will rise to the occasion because they don't like to be rejected, and two, you're leaving space for someone who's going to actually add to the community and make your business successful. And, by the way, more importantly, you're going to make an impact on them, because it's not fun to teach people who are not committed it's, actually exhausting.Julian Barnes 36:18  I know you believe in karma.Lesley Logan 36:19  I do. Julian Barnes 36:20  Right, as we sit in a room full of crystals everywhere.Lesley Logan 36:24  Some people, I'm wondering when their karma is coming. I'm just gonna say.Julian Barnes 36:28  So you have to be confident enough that the universe will present you what you need when you need it, and that confidence is really tested when you have some financial needs and the wrong client walks in. You have to be confident enough, both in your own abilities and that the universe will provide for you the right way. You have to be confident enough to say no to the wrong person, so you keep space open for the right person, as you said, and you have to be confident that the universe is going to bring that right person to you.Lesley Logan 37:12  Yes. Well, and.Julian Barnes 37:13  But it's not going to always be on your schedule.Lesley Logan 37:15  No. And that... well, that's here's the thing, we've been talking about these different leads, you actually don't get to decide when people are going to finally come in the door. So you have to make sure that whatever you're doing is making sure it's put in front of them and reminded in front of them, and they're reminded again until they're like, "Oh, I'm finally ready." We actually don't get to decide when they come in the door, but once they're there, we absolutely can say, "You're in my house, and in my house, this is how we do things," right? Like my house, you can leave your shoes on, we got a dog, he goes in and out, this is a desert, we're fine, but some people's houses, the shoes go off. I was just at a friend's house who's in the Pilates industry, and he's like, "Yeah, you take your shoes off," and we went upstairs, and he's like, "Oh, there's a deck, put these slippers on," and I'm like, "Oh my god, there's so many rules!" But guess what, it's his house. Those are the rules of participating in his world, and so I would just say it's okay to have these rules. It really helps people understand the boundaries, and it will make for better clients who are more consistent, and guess what, they will go back to the best way to get clients: refer you better clients.Julian Barnes 38:15  Great. So now, how do we keep them? How do you recommend that your clients act in such a way as to increase lifetime value? First of all, what is lifetime value? Second, why is it important? Third, how do you increase it? What is it? Why is it important? How do you increase it?Lesley Logan 38:34  So you can correct me. I'm going to do a simple lifetime value with clients: like if you have clients for two years, how much money do you often make off them? And getting an average of a lifetime value really helps you understand how many clients you really kind of need for your business to predict or project what you want to make. You want to make a million dollars for your studio, and your average lifetime client is X. Then you need 25 of those clients to get there, right? So it really helps you understand the business you're going to have. And our businesses, we have a really amazing lifetime value of a lot of our clients. It's kind of insane for our membership bases that are online, what they are, and so once we know those, it really helps us understand how much money are we going to spend marketing, right? Especially if you're an on-demand business or membership basis.Julian Barnes 39:12  How much you're willing to invest in marketing.Lesley Logan 39:14  Yes.Julian Barnes 39:14  If you know that your member is paying you 100 bucks a month, which is 1,200 bucks a year, and they have an average tenure of two years, then you know that you have about $2,400 for every client.Lesley Logan 39:27  Yeah.Julian Barnes 39:28  So now you back, that's not even that's before profit.Lesley Logan 39:30  Yep. Okay. Yep.Julian Barnes 39:32  Now you back that down and back that out and say, "Well, how much am I willing to invest by an acquisition cost? Am I willing to invest $100 to make $2,400? Sure. Am I willing to invest $2,000 to make $2,400? Not so much."Lesley Logan 39:32  There are people who will do that, and I think they're crazy.Julian Barnes 39:33  So you know that number because you want to know how much you want to invest.Lesley Logan 39:37  Yes, and it's really important, and it really does take time to get that value if you're a brand new studio. This is going to be something. Julian Barnes 40:00  6 to 18 months, minimum. Lesley Logan 40:02  So it's really important. What was the second two questions?Julian Barnes 40:06  That's what it is. How do you keep your members with you for two, three, four years? How?Lesley Logan 40:14  Okay, so first of all, this is going to sound crazy. If your value system doesn't include commitment and consistency, you've already started your business off on the wrong foot for a long-term lifetime value of a client. You have to actually have in your value of your business, "We want committed or consistent clients." What are we going to do? It's part of our value system to make sure that happens. Maybe that comes from communication, maybe that comes from transparency, maybe that comes from responsibility, maybe that comes from community, but you have to decide in your value system how you're going to get there from the get-go. Because everything in your value system dictates how you make decisions on who you hire, what services you offer, what days you're open, all that stuff, right? Second thing is, if you're not making sure your clients are consistent, if you're just letting them cancel and there's no fees, they're not committed. Guess what, they're going to eventually go somewhere else, because no one's making sure they show up.Julian Barnes 41:11  The word there you're looking for, I think, is accountable.Lesley Logan 41:14  Yes.Julian Barnes 41:15  Accountable. You have to hold your clients accountable to the prescription for the transformation that they said they want. You didn't tell them what they wanted; they told you what they wanted. You told them how to get it.Lesley Logan 41:29  Yeah, exactly. So, I think this is where people are afraid they'll lose clients if they uphold a cancellation policy. Nope, you'll lose them because you didn't. Now, you might lose them in the beginning, like, "This is too harsh." Great, this is not the studio for you. That studio on the street is in charge, go there. I don't know if you'll get your goals, but you won't be charged for not showing up here. You said you wanted to do this; I held a space for you, right? It's really important. And you'll say it in your own words, but I promise you, I promise you, I had clients when I was in LA... I taught in LA for 12 years. I was there for 14, taught 12 years in LA, and when COVID hit, I still had more than half of my clients from the first year I started teaching.Julian Barnes 42:08  How? What did you do to maintain that LTV?Lesley Logan 42:12  Aside from my boundaries, if I traveled, there was a teacher coming into their space at their exact same time, so their schedule didn't change just because my schedule changed. I think this is really important: no matter the size of your space, you've got to have backups or a backup policy in place, so that you can get sick, have to travel, or have a baby, and make sure that they're taken care of at the schedule that they committed to, because it's really hard for them to move their schedule, right? Second thing, if you're not reinstating what they're getting from you, you think that they're mind readers, they're not, right? So, you have to remind them how far they've come, how close they are to their goal. "Oh, you've hit this goal, where are we at now?" You also need to actually... they talk so much, they are nonstop, they think you're their therapist. If you're not listening to the things they're saying they're going to go do with their family, "Oh, you're going to go hike such and such volcano in Europe? Okay, we're going to add some exercises in to make sure you can do that. Oh, you want to start running a marathon? Okay, we got to do these things to help keep your hips open, otherwise your back's going to hurt." You need to hear the things that they're saying they want to do with their kids, their family. You have to insert yourself. Julian Barnes 43:15  You have to listen. I'm hearing you say, 'Listen, listen.'Lesley Logan 43:17  And what do most teachers do? This is the thing, I say this, the industry is having an amazing moment right now, but I promise you, right now, because all the teachers are focused on cues, and all the students are focused on how many people are in the class, you are going to see the pendulum swing the other way. Because people are not there for your cues; they're there for the transformation. And if you're not looking with your eyes at what their body is doing, you don't know what cue you need. You have to see what they're doing, and then give them the correction that they need in that moment. And because we have different learning styles and things like that, you can't... I'm sorry, you can't have memorized cues. You have to learn how to be present, and be present to listen to what they're saying when they're leaving. What are they saying? "Oh, you know, my sister's coming to town next week." Guess what I'm saying: "Oh, is your sister coming with you to class? Do we need to reschedule your sessions?" Because if you can start to train them, then they're never missing, they're getting the consistency. But you have to know that their goals are going to change with their life. My clients, 12 years long, I mean, it's amazing what height we got out of them, and they're older. So I think it's really important for people to actually remember that the impact you want to make is there if you listen, and they'll stay because you keep reminding them how Pilates is part of their life.Julian Barnes 44:32  And so churn, to wrap it up, LTV and churn are related. You want your LTV to be high so they stay with you for many years, and you want to reduce your churn, which is the percentage of clients or members who leave your studio. What are some of the best practices that studio owners can implement to minimize churn?Lesley Logan 44:53  So, I think this is where, if your business is based off waitlists and 12-hour things, and hoping people cancel so they will get off the waitlist, you're actually going to have churn. I actually think this is where we have to really think about who we're trying to serve and how we're serving them. And I would really make sure that your clients are able to be part of the journey of the growth of your business. They should be part of it, celebrated, reminded that they're there. They always need to have a name. Every single person, whoever you hire, no matter how big you get, if they are not saying people's first names, and also following up, "Oh, you've been gone for two weeks because of X surgery. How are you doing? Yes, we paused your membership, but..." actually check on them. "Oh, I don't want to bother them." Oh my god, they won't respond if you're bothering them! We have to actually stick around and be in people's lives, and follow up and remind them that they matter and that they're missed. And if you have any teachers who are not remembering people's names and not remembering that they've been gone, you're going to have a churn problem. I think the reason why my businesses have grown, even in coaching people, and that we have people who've been with us since day one, is because we constantly remind everybody who the OG people were. These people are here; they've been with us for the long haul. They remembered us when it was small, but they're being introduced to the new people when it's bigger, and they're feeling that they're part of a community. I think people forget that people, at the base of everything, just want to belong. And if you're not able to look them in the eye and remember their name and introduce them to somebody else, they're going to feel unseen at some point. So I really do think that churn is reduced when you see people as a human being.Julian Barnes 46:27  So, I have a bonus question for you which is, right in your wheelhouse as a veteran instructor, more like a comment for you to reply to, from the very beginning of this conversation, you haven't used this word, but it's my takeaway of what you've been saying: impact. We talk about how people want transformation. Talk about how do you convert from lead to first-time visitor? How do you convert from first-time visitor to second purchase? How do you keep them a long time? How do you minimize churn? To me, the answer is impact, and what we, at BFS, don't focus on front of house, we're not Pilates instructors, but you obviously are. And so what I like to remind people, and I'm going to ask you to elaborate, I like to remind people none of the processes, none of the systems, none of the messaging, none of the stuff matters if you're not delivering fire classes each and every time. Agree, disagree, assess?Lesley Logan 47:29  Oh, I agree. I also think it's really interesting because I come from this as a classical Pilates instructor, but I coach a lot of contemporary-based Pilates. So my fire classes on the Reformer always start with footwork and probably end with the same exercise. So, when you say fire classes, I think it's really important that I say.Julian Barnes 47:47  I want to say impact. The classes have to deliver impact.Lesley Logan 47:50  Yeah, they have to. Well, I'm saying I'm agreeing with you. I'm also saying you don't have to be someone who's recreating the wheel every time, but people have to feel so different than when they walked in the door, because if they feel the same, then they're not coming back. This is a nice hobby that they have, you fit the thing, but as soon as road construction's up or their job goes across town, you're out of it. Here's what I know about being a teacher for so long in LA: people would drive across freeways to stay with the same teacher because of the impact. Why would they do that when there's a studio... it's LA! There are, and by the way, it's LA, like New York, the best Pilates instructors in the world are in these places, and they're going across town. Why? It is because of the impact. And I think this is where people lose their confidence: they see other people doing things and go, "Oh, I should do that, too. Everyone's Reformers are beige now; I should do beige. Everything is this." No. What is it that you said you would give people, and what is it that they want? And if you can stay clear on that and keep understanding what their new wants are, you will have them for life.Julian Barnes 48:59  This goes back to something you said earlier today: take one client and give everything to, say that again, you said?Lesley Logan 49:07  Take one client and you make them obsessed with you, and then you'll have clients for life.Julian Barnes 49:11  Okay, so unpack that, because I think you're talking about how do you make them obsessed. To me, that sounds like you're saying give them 110%, teach the best class every time, you are the best.Lesley Logan 49:38  It goes back to accountability. I'm going to give 110% in every session, but you have to show up for the sessions, and it's a two-way street, I'm not in your body, right? So you got to make sure that they feel like they can trust you to tell you what's going on, but they have to show up

A recent case of assisted reproduction hit the headlines a couple of weeks ago, after a couple from Gurugram alleged publicly that their twin babies, born through IVF, were not genetically theirs. The case has created shockwaves, and subsequently, a Delhi court to file a case and probe the allegation. The case has once again put the spotlight on the assisted reproduction sector in India, a sector that has grown dramatically over the past couple of decades. After several years of no regulations, the Central government, in 2021, passed two legislations, the Assisted Reproductive Technology (Regulation) Act, and the Surrogacy (Regulation) Act, both of lay down legislation for this sector. But how well are these acts being implemented on the ground? Why and how are cases of alleged embryo mix-ups occurring? Why are surrogacy scams continuing to occur in parts of the country? How does the law deal with parentage in such cases? Guest: Radhika Thapar Bahl, founder and advocate, Fertility Law Care  Host: Zubeda Hamid Edited by Sharmada Venkatasubramanian Learn more about your ad choices. Visit megaphone.fm/adchoices

Interview with Sandy Bird, co-founder of Sonrai Security In this week's interview, we kick off the conversation with how Sonrai's expertise in securing cloud identity permissions had the company well placed to address the explosion of AI agents and the clear risks they represented. On the surface, this looks like a cloud/hyperscaler permissions challenge, but it isn't that simple. As agents like Claude Code, Codex, and Hermes are connected to enterprise cloud agents, the risk spreads outside VPCs and onto endpoints. Check out the episode to learn more about some of the most common risks Sandy finds and how Sonrai goes about addressing them. This segment is sponsored by Sonrai Security. Visit https://securityweekly.com/sonrai to learn more about them! Segment Resources AWS Bedrock agent permissions: what you need to lock down before you go live Making Enterprise AI Agents Accountable with Amir Ofek, CEO and Co-Founder of aizome Organizations looking to unlock the power of Enterprise AI Agents, and in a controlled and safe way at the speed of AI. Identity is at the heart of it. However, NHI Governance Is Not Enough for Enterprise AI Agents. The identity industry has responded to the rise of AI agents the same way it responds to every new identity challenge: extend existing frameworks. Map agents to human owners. Enforce least privilege. Govern them like non-human identities. It is a reasonable instinct. It is also insufficient in ways that matter enormously. Non-human identity security was built for a deterministic world - service accounts, API keys, bots. These identities do what they are configured to do. Their behavior is predictable enough that static governance models work. Enterprise AI agents are categorically different. Not in degree - in kind. They don't execute fixed instructions. They reason, plan, and adapt in response to context. Their scope shifts with every task. Their behavior at runtime can diverge significantly from anything true at provisioning time. Unlike any identity that came before them, they frequently change their intent, at a pace no governance model built for human movers or machine credentials was designed to handle. Wrapping them in the same framework you use for a service account isn't wrong. It's just insufficient in precisely the places where risk accumulates. Download the SANS AI Security Maturity Model eBook This segment is sponsored by aizome. Visit https://securityweekly.com/aizomeidv to learn more about them! The Human Authorized. The Agent Acted. Who's Accountable? Interview with Howard Ting - CEO - Opal Security A self-driving car still has a license plate The accountability didn't change just because the driver did. The same has to be true for AI agents, but most environments can't trace an agent action back through the layers of delegation to the human who authorized it. Howard Ting, CEO of Opal Security, joins Security Weekly to discuss what the accountability model looks like when employees run swarms of agents, and what has to be in place before that accountability chain is tested. https://www.opal.dev/resource-center/identity-governance-report-2026-ai-access This segment is sponsored by Opal Security. Visit https://securityweekly.com/opalidv to learn more about them! Next Evolution of Identity Security: AI for Lower Cost, Efficiency & Governance with Ajay Gupta - President & CEO - SDG Organizations have invested heavily in identity platforms, but many still struggle to maximize security, efficiency, and governance outcomes. As AI transforms both cyber defense and cyber threats, Identity Security is emerging as a critical foundation for securing human and non-human identities alike. In this discussion, we explore how AI is helping organizations reduce costs, improve operations, defend against AI-powered attacks, and address the governance challenges created by AI agents—highlighting the convergence of Identity Security, AI Security, and AI Governance. This segment is sponsored by SDG. Visit https://securityweekly.com/sdgidv to learn more about them! Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-466

Interview with Sandy Bird, co-founder of Sonrai Security In this week's interview, we kick off the conversation with how Sonrai's expertise in securing cloud identity permissions had the company well placed to address the explosion of AI agents and the clear risks they represented. On the surface, this looks like a cloud/hyperscaler permissions challenge, but it isn't that simple. As agents like Claude Code, Codex, and Hermes are connected to enterprise cloud agents, the risk spreads outside VPCs and onto endpoints. Check out the episode to learn more about some of the most common risks Sandy finds and how Sonrai goes about addressing them. This segment is sponsored by Sonrai Security. Visit https://securityweekly.com/sonrai to learn more about them! Segment Resources AWS Bedrock agent permissions: what you need to lock down before you go live Making Enterprise AI Agents Accountable with Amir Ofek, CEO and Co-Founder of aizome Organizations looking to unlock the power of Enterprise AI Agents, and in a controlled and safe way at the speed of AI. Identity is at the heart of it. However, NHI Governance Is Not Enough for Enterprise AI Agents. The identity industry has responded to the rise of AI agents the same way it responds to every new identity challenge: extend existing frameworks. Map agents to human owners. Enforce least privilege. Govern them like non-human identities. It is a reasonable instinct. It is also insufficient in ways that matter enormously. Non-human identity security was built for a deterministic world - service accounts, API keys, bots. These identities do what they are configured to do. Their behavior is predictable enough that static governance models work. Enterprise AI agents are categorically different. Not in degree - in kind. They don't execute fixed instructions. They reason, plan, and adapt in response to context. Their scope shifts with every task. Their behavior at runtime can diverge significantly from anything true at provisioning time. Unlike any identity that came before them, they frequently change their intent, at a pace no governance model built for human movers or machine credentials was designed to handle. Wrapping them in the same framework you use for a service account isn't wrong. It's just insufficient in precisely the places where risk accumulates. Download the SANS AI Security Maturity Model eBook This segment is sponsored by aizome. Visit https://securityweekly.com/aizomeidv to learn more about them! The Human Authorized. The Agent Acted. Who's Accountable? Interview with Howard Ting - CEO - Opal Security A self-driving car still has a license plate The accountability didn't change just because the driver did. The same has to be true for AI agents, but most environments can't trace an agent action back through the layers of delegation to the human who authorized it. Howard Ting, CEO of Opal Security, joins Security Weekly to discuss what the accountability model looks like when employees run swarms of agents, and what has to be in place before that accountability chain is tested. https://www.opal.dev/resource-center/identity-governance-report-2026-ai-access This segment is sponsored by Opal Security. Visit https://securityweekly.com/opalidv to learn more about them! Next Evolution of Identity Security: AI for Lower Cost, Efficiency & Governance with Ajay Gupta - President & CEO - SDG Organizations have invested heavily in identity platforms, but many still struggle to maximize security, efficiency, and governance outcomes. As AI transforms both cyber defense and cyber threats, Identity Security is emerging as a critical foundation for securing human and non-human identities alike. In this discussion, we explore how AI is helping organizations reduce costs, improve operations, defend against AI-powered attacks, and address the governance challenges created by AI agents—highlighting the convergence of Identity Security, AI Security, and AI Governance. This segment is sponsored by SDG. Visit https://securityweekly.com/sdgidv to learn more about them! Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-466

Interview with Sandy Bird, co-founder of Sonrai Security In this week's interview, we kick off the conversation with how Sonrai's expertise in securing cloud identity permissions had the company well placed to address the explosion of AI agents and the clear risks they represented. On the surface, this looks like a cloud/hyperscaler permissions challenge, but it isn't that simple. As agents like Claude Code, Codex, and Hermes are connected to enterprise cloud agents, the risk spreads outside VPCs and onto endpoints. Check out the episode to learn more about some of the most common risks Sandy finds and how Sonrai goes about addressing them. This segment is sponsored by Sonrai Security. Visit https://securityweekly.com/sonrai to learn more about them! Segment Resources AWS Bedrock agent permissions: what you need to lock down before you go live Making Enterprise AI Agents Accountable with Amir Ofek, CEO and Co-Founder of aizome Organizations looking to unlock the power of Enterprise AI Agents, and in a controlled and safe way at the speed of AI. Identity is at the heart of it. However, NHI Governance Is Not Enough for Enterprise AI Agents. The identity industry has responded to the rise of AI agents the same way it responds to every new identity challenge: extend existing frameworks. Map agents to human owners. Enforce least privilege. Govern them like non-human identities. It is a reasonable instinct. It is also insufficient in ways that matter enormously. Non-human identity security was built for a deterministic world - service accounts, API keys, bots. These identities do what they are configured to do. Their behavior is predictable enough that static governance models work. Enterprise AI agents are categorically different. Not in degree - in kind. They don't execute fixed instructions. They reason, plan, and adapt in response to context. Their scope shifts with every task. Their behavior at runtime can diverge significantly from anything true at provisioning time. Unlike any identity that came before them, they frequently change their intent, at a pace no governance model built for human movers or machine credentials was designed to handle. Wrapping them in the same framework you use for a service account isn't wrong. It's just insufficient in precisely the places where risk accumulates. Download the SANS AI Security Maturity Model eBook This segment is sponsored by aizome. Visit https://securityweekly.com/aizomeidv to learn more about them! The Human Authorized. The Agent Acted. Who's Accountable? Interview with Howard Ting - CEO - Opal Security A self-driving car still has a license plate The accountability didn't change just because the driver did. The same has to be true for AI agents, but most environments can't trace an agent action back through the layers of delegation to the human who authorized it. Howard Ting, CEO of Opal Security, joins Security Weekly to discuss what the accountability model looks like when employees run swarms of agents, and what has to be in place before that accountability chain is tested. https://www.opal.dev/resource-center/identity-governance-report-2026-ai-access This segment is sponsored by Opal Security. Visit https://securityweekly.com/opalidv to learn more about them! Next Evolution of Identity Security: AI for Lower Cost, Efficiency & Governance with Ajay Gupta - President & CEO - SDG Organizations have invested heavily in identity platforms, but many still struggle to maximize security, efficiency, and governance outcomes. As AI transforms both cyber defense and cyber threats, Identity Security is emerging as a critical foundation for securing human and non-human identities alike. In this discussion, we explore how AI is helping organizations reduce costs, improve operations, defend against AI-powered attacks, and address the governance challenges created by AI agents—highlighting the convergence of Identity Security, AI Security, and AI Governance. This segment is sponsored by SDG. Visit https://securityweekly.com/sdgidv to learn more about them! Show Notes: https://securityweekly.com/esw-466

What You'll Learn: **Why your core values are probably useless (and how to fix them) **The difference between generic values and values that actually guide behavior **How to make culture a daily practice instead of a one-time exercise **The weekly habit that makes your values come alive **Why hiring and firing based on values is non-negotiable (even when it's inconvenient) **How to build peer accountability so you're not the only enforcer The Bottom Line: Culture is what happens when you're not in the room. It's how your team behaves, decides, and treats each other when you're not looking. If you want a strong culture, you have to make it specific, talk about it constantly, and enforce it through hiring, firing, and peer accountability. Culture isn't built in a day. It's built one conversation, one decision, one recognition at a time. Micdrop Moment: "Every time you tolerate behavior that violates your values, you're telling your team that the values don't actually matter. And once your team believes the values don't matter, your culture is dead." Resources: Need a system that keeps values and culture front and center for your entire team? Bulletproof COO helps you stay aligned, make decisions that reflect your culture, and build peer accountability without you being the constant enforcer. You pay for your leaders. Your team gets free access. Check it out at https://bulletproofbusinessgrowth.com/coo Coming Up Next: Episode 4: "The Uncomfortable Truth: You're the Reason Your Team Isn't Accountable." We're going to show you exactly how to teach your team to own outcomes instead of waiting for you to solve everything.

Interview with Sandy Bird, co-founder of Sonrai Security In this week's interview, we kick off the conversation with how Sonrai's expertise in securing cloud identity permissions had the company well placed to address the explosion of AI agents and the clear risks they represented. On the surface, this looks like a cloud/hyperscaler permissions challenge, but it isn't that simple. As agents like Claude Code, Codex, and Hermes are connected to enterprise cloud agents, the risk spreads outside VPCs and onto endpoints. Check out the episode to learn more about some of the most common risks Sandy finds and how Sonrai goes about addressing them. This segment is sponsored by Sonrai Security. Visit https://securityweekly.com/sonrai to learn more about them! Segment Resources AWS Bedrock agent permissions: what you need to lock down before you go live Making Enterprise AI Agents Accountable with Amir Ofek, CEO and Co-Founder of aizome Organizations looking to unlock the power of Enterprise AI Agents, and in a controlled and safe way at the speed of AI. Identity is at the heart of it. However, NHI Governance Is Not Enough for Enterprise AI Agents. The identity industry has responded to the rise of AI agents the same way it responds to every new identity challenge: extend existing frameworks. Map agents to human owners. Enforce least privilege. Govern them like non-human identities. It is a reasonable instinct. It is also insufficient in ways that matter enormously. Non-human identity security was built for a deterministic world - service accounts, API keys, bots. These identities do what they are configured to do. Their behavior is predictable enough that static governance models work. Enterprise AI agents are categorically different. Not in degree - in kind. They don't execute fixed instructions. They reason, plan, and adapt in response to context. Their scope shifts with every task. Their behavior at runtime can diverge significantly from anything true at provisioning time. Unlike any identity that came before them, they frequently change their intent, at a pace no governance model built for human movers or machine credentials was designed to handle. Wrapping them in the same framework you use for a service account isn't wrong. It's just insufficient in precisely the places where risk accumulates. Download the SANS AI Security Maturity Model eBook This segment is sponsored by aizome. Visit https://securityweekly.com/aizomeidv to learn more about them! The Human Authorized. The Agent Acted. Who's Accountable? Interview with Howard Ting - CEO - Opal Security A self-driving car still has a license plate The accountability didn't change just because the driver did. The same has to be true for AI agents, but most environments can't trace an agent action back through the layers of delegation to the human who authorized it. Howard Ting, CEO of Opal Security, joins Security Weekly to discuss what the accountability model looks like when employees run swarms of agents, and what has to be in place before that accountability chain is tested. https://www.opal.dev/resource-center/identity-governance-report-2026-ai-access This segment is sponsored by Opal Security. Visit https://securityweekly.com/opalidv to learn more about them! Next Evolution of Identity Security: AI for Lower Cost, Efficiency & Governance with Ajay Gupta - President & CEO - SDG Organizations have invested heavily in identity platforms, but many still struggle to maximize security, efficiency, and governance outcomes. As AI transforms both cyber defense and cyber threats, Identity Security is emerging as a critical foundation for securing human and non-human identities alike. In this discussion, we explore how AI is helping organizations reduce costs, improve operations, defend against AI-powered attacks, and address the governance challenges created by AI agents—highlighting the convergence of Identity Security, AI Security, and AI Governance. This segment is sponsored by SDG. Visit https://securityweekly.com/sdgidv to learn more about them! Show Notes: https://securityweekly.com/esw-466

For Jesus Followers, Jesus Presence Provides Confidence and Light in Times Which Could Bring Fear and Uncertainty into Your Life MESSAGE SUMMARY:  If You are a Jesus Follower, you can live in the presence of Jesus for your life. Living in the presence of Jesus means that you live in personal holiness; therefore, you are living in the light of Jesus. Many times, you are so tempted to walk in the darkness of doom and gloom; and when you go through something difficult in your life, you walk in darkness without the presence of Jesus and His light for your life. The Apostle John, in 1 John 1:5-7, so clearly presents what it means to “walk in the presence and light of Jesus” for those times that bring fear and uncertainty into your life: “This is the message we have heard from him and proclaim to you, that God is light, and in him is no darkness at all. If we say we have fellowship with him while we walk in darkness, we lie and do not practice the truth. But if we walk in the light, as he is in the light, we have fellowship with one another, and the blood of Jesus his Son cleanses us from all sin.". One day, the Lord will come in judgment; but for now, you can walk in the light and presence of Jesus through your prayerful personal relationship with Him.   TODAY'S PRAYER: Lord, I have spent much of my life running from pain and loss, medicating my pain, and quickly moving on to the next project — the new urgent demand. I ask for the grace to embrace all of life — the joys and the sorrows, the deaths, and the births, the old and the new. In Jesus' name, amen.    Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 110). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, I affirm that because I am in Jesus Christ, I will trust in the Lord with all my heart. I will trust in the Lord with all of my heart and lean not on my own understanding.  In all my ways I will seek to know Him, and He will make my pathways straight.   From Proverbs 3:5f SCRIPTURE REFERENCE (ESV): John 7:12-16; 1 John 1:5-10; 2 Corinthians 3:12-18; Psalms 38b:12-22. A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “You Are Personally Responsible and Accountable, to God, for All He Entrusts to You” at our Website: https://awordfromthelord.org/listen/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB

Jesus Followers Are Expected to Serve the Needs of Others and to Reflect Jesus to Others as We Serve their Needs – “To Serve is Christ” MESSAGE SUMMARY:  You will never be more like Jesus than when you are serving others; and your best way to witness to non-believers is for them to see Jesus in you. Your best example of service is Jesus. To serve is Christ. Jesus instructed us, regarding serving others, in Mark 10:45: “For even the Son of Man came not to be served but to serve, and to give his life as a ransom for many.”. Jesus, the Son of Man, did not come to be served but to serve and to give His life as a ransom for many. If Jesus came, lived, and died on earth as a servant, why would you, as a Jesus Follower, not realize that you are expected to serve? If, as Paul tell us in Romans 8:28-29, we are being conformed into the image of Jesus, then we are being taught how to serve: “And we know that for those who love God all things work together for good, for those who are called according to his purpose. For those whom he foreknew he also predestined to be conformed to the image of his Son, in order that he might be the firstborn among many brothers.". To serve is to live as a reflection, to others, of Jesus in you.   TODAY'S PRAYER: Lord, fill me with the simple trust that even out of the most awful evil around me, you are able to bring great good — for me, for others, and for your great glory. In Jesus' name, amen.             Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 91). Zondervan. Kindle Edition TODAY'S AFFIRMATION: Today, because of I am filled with the Holy Spirit, I will not be controlled by my Heartlessness. Rather, I will walk in the Spirit's fruit of Kindness. “The fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness and self-control.” (Galatians 5:22f). SCRIPTURE REFERENCE (ESV): Romans 8:28-29; Romans 14:18-19; Daniel 4:17; Psalms 38a:1-11. A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “You Are Personally Responsible and Accountable, to God, for All He Entrusts to You ” at our Website: https://awordfromthelord.org/listen/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB

Today's Fear-Laden Events and “Noise” Will Not Matter If You Practice the Presence of God as You Live Your Life MESSAGE SUMMARY: You cannot practice the presence of God when you practice the presence of fear. You may be inclined to fear for the future of our country or fear about your personal finances or family or health issues. If you practice the presence of God, you will have peace in amidst your life-storm and trauma. The “Presence of Jesus” in your life begins with persistent prayer to the end that you constantly and consistently seek to include Jesus, through the Holy Spirit, in all aspects of your life. “Practicing the Presence of Jesus” in your life will prove to be life changing a rewarding. Jesus provides comfort for your anxieties in Mathew 6:33-34: “But seek first the kingdom of God and his righteousness, and all these things will be added to you. Therefore do not be anxious about tomorrow, for tomorrow will be anxious for itself. Sufficient for the day is its own trouble.". Also, in Mathew 11:28-30, Jesus makes it clear to you that He wants to walk with you in your times of trouble and fear so that you can offload to Him, the Creator of the Universe, some of those issues that drive your fears: “Come to me, all who labor and are heavy laden, and I will give you rest. Take my yoke upon you, and learn from me, for I am gentle and lowly in heart, and you will find rest for your souls. For my yoke is easy, and my burden is light.". If you practice the presence of God, it will not matter what this world or the devil throws your way.     TODAY'S PRAYER: Lord, everything in me resists following you into the garden of Gethsemane to fall on my face to the ground before you. Grant me the courage to follow you all the way to the cross, whatever that might mean for my life. And then, by your grace, lead me to resurrection life and power. In Jesus' name, amen.     Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 100). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, Because of who I am in Jesus Christ, I will not be driven by Resentment. Rather, I will abide in the Lord's Compassion. “I am the vine; you are the branches. If a man remains in Me and I in him, he will bear much fruit; apart from Me you can do nothing.” (John 15:5). SCRIPTURE REFERENCE (ESV): John 3:16-17; 1 John 5:1-5; Psalms 37:41-50. A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “You Are Personally Responsible and Accountable, to God, for All He Entrusts to You ” at our Website: https://awordfromthelord.org/listen/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB

In this week's Ask Me Anything, Ryan Michler and Kipp Sorensen tackle some of the toughest questions men face today. They discuss whether purpose is something you discover or build, how to find closure after losing a parent, and what it takes to save a struggling marriage before it's too late. They also talk about accountability between friends, rebuilding your life after alcohol, returning to faith, and introducing your children to difficult experiences like hunting without letting your own ego get in the way. Plus, they kick things off with a spirited debate about when, if ever, violence is justified in defense of your family.   SHOW HIGHLIGHTS 00:00 - Welcome & Recent Iron Council Conversations 03:07 - Is Violence Ever a Wholesome Activity? 14:38 - Grieving an Unfinished Relationship with Your Father 25:08 - Finding Purpose When You Feel Stuck 34:06 - Can a Marriage Be Saved Before It's Too Late? 41:03 - Rebuilding Friendships After Getting Sober 44:54 - Holding Friends Accountable Without Becoming Judgmental 51:26 - Returning to Faith or Just Seeking Structure? 57:29 - Teaching Your Son to Hunt Without Letting Ego Get in the Way Battle Planners: Pick yours up today! Order Ryan's new book, The Masculinity Manifesto. For more information on the Iron Council brotherhood. Want maximum health, wealth, relationships, and abundance in your life? Sign up for our free course, 30 Days to Battle Ready

How Orange County's grand jury is trying to hold elected officials accountable for misconduct. An embattled airport in Pacoima will soon get safety upgrades. And singer Miley Cyrus is getting her own Barbie. Support The L.A. Report by donating at LAist.com/join and by visiting https://laist.comSupport the show: https://laist.com

As You Live on Earth, God Has Work for You; You Are to “Live in Christ” So that Others See Jesus in Your Life MESSAGE SUMMARY: As a Jesus Follower, God Expects You to Both Work for Kingdom and Witness for the Gospel. Also, as a Jesus Follower, you are to live in Christ and to let others see Jesus in your life. If you are to go on living in the body, this will mean fruitful labor for you – God has work for you; God's work for you is real work. The spiritual life is work – it is fruitful labor. Also, Godly conduct is a necessity to live in Christ as we are instructed in Philippians 1:27: “Only let your manner of life be worthy of the gospel of Christ . . .”. Not only does God have a work for you, but you, also, have a witness for Him through your actions, words, and your attitudes. Your actions, words, and attitudes constantly reflect who and what God is in your life. Paul admonishes us, in Galatians 6:2,9-10a to follow the law of Christ and to do good and live a moral life: “Bear one another's burdens, and so fulfill the law of Christ . . . And let us not grow weary of doing good, for in due season we will reap, if we do not give up. So then, as we have opportunity, let us do good to everyone.”. Also, Paul, in 1 Thessalonians 2:10-12, succinctly presents what it means for a Jesus Follower “to live in Christ”: “To be a witness, and God also, how holy and righteous and blameless was our conduct toward you believers. For you know how, like a father with his children, we exhorted each one of you and encouraged you and charged you to walk in a manner worthy of God, who calls you into his own kingdom and glory.". Are you following Jesus so that you are living in Christ and letting others see Jesus in your life?   TODAY'S PRAYER: Father, I confess that when difficulties and trials come into my life, large or small, I mostly grumble and complain. I realize the trials James talks about are not necessarily “walls,” but they are difficult to bear, nonetheless. Fill me with such a vision of a transformed life, O God, that I might actually consider it “pure joy” when you bring trials my way. I believe, Lord. Help my unbelief. In Jesus' name, amen.        Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 94). Zondervan. Kindle Edition.             TODAY'S AFFIRMATION: Today, I affirm that, because I am in Jesus Christ, I will think like Jesus (Philippians 2:5f). “I can do everything through Him who gives me strength.”. (Philippians 4:14). SCRIPTURE REFERENCE (ESV): Galatians 5:18-26; 1 Peter 1:15-19; 1 Thessalonians 2:10-12; Psalms 37d:21-40. A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “You Are Personally Responsible and Accountable, to God, for All He Entrusts to You”, at our Website: https://awordfromthelord.org/listen/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB

Daily Dad Jokes (01 July 2026) The official Daily Dad Jokes Podcast electronic button now available on Amazon. The perfect gift for dad! Click here here to view! Shower Thoughts Podcast: We have another podcast called Daily Shower Thoughts, showcasing random, amusing and mind bending epiphanies. Search "Daily Shower Thoughts" in your podcast player or click here Email Newsletter: Looking for more dad joke humor to share? Then subscribe to our new weekly email newsletter. It's our weekly round-up of the best dad jokes, memes, and humor for you to enjoy. Spread the laughs, and groans, and sign up today! Click here to subscribe! Listen to the Daily Dad Jokes podcast here: https://dailydadjokespodcast.com/ or search "Daily Dad Jokes" in your podcast app. Jokes sourced and curated from reddit.com/r/dadjokes. Joke credits: Justin_peacemaker, Anthonybrose, Key_Design390, jackasspenguin, Dismal_Inflation_336, DoomRulz, MaxCWebster, richandfunny, thomasbrakeline, mwing95, Masselein, porichoygupto, Tkl15, MarxistUnicorns, OfficialBabyAce, Masselein, , charons-voyage, DriedUpSquid, DesertWolf45, porichoygupto, dustaknuckz, thejazz97, dreadful_name, 2D_Depreciation, Man-e-questions, bentnotbroken96, Ok_Presence36, Valbranz, Upvoter_NeverDie, gohitt, U_only_y0L0_once, MRBADWOLF89, JohnEnni Subscribe to this podcast via: iHeartMedia Spotify iTunes Google Podcasts YouTube Channel Social media: Instagram Facebook Twitter TikTok Discord Interested in advertising or sponsoring our show? Contact us at mediasales@klassicstudios.com Produced by Klassic Studios using AutoGen Podcast technology (http://klassicstudios.com/autogen-podcasts/) Learn more about your ad choices. Visit megaphone.fm/adchoices

Daily Dad Jokes (01 July 2026) The official Daily Dad Jokes Podcast electronic button now available on Amazon. The perfect gift for dad! Click here here to view! Shower Thoughts Podcast: We have another podcast called Daily Shower Thoughts, showcasing random, amusing and mind bending epiphanies. Search "Daily Shower Thoughts" in your podcast player or click here Email Newsletter: Looking for more dad joke humor to share? Then subscribe to our new weekly email newsletter. It's our weekly round-up of the best dad jokes, memes, and humor for you to enjoy. Spread the laughs, and groans, and sign up today! Click here to subscribe! Listen to the Daily Dad Jokes podcast here: https://dailydadjokespodcast.com/ or search "Daily Dad Jokes" in your podcast app. Jokes sourced and curated from reddit.com/r/dadjokes. Joke credits: Justin_peacemaker, Anthonybrose, Key_Design390, jackasspenguin, Dismal_Inflation_336, DoomRulz, MaxCWebster, richandfunny, thomasbrakeline, mwing95, Masselein, porichoygupto, Tkl15, MarxistUnicorns, OfficialBabyAce, Masselein, , charons-voyage, DriedUpSquid, DesertWolf45, porichoygupto, dustaknuckz, thejazz97, dreadful_name, 2D_Depreciation, Man-e-questions, bentnotbroken96, Ok_Presence36, Valbranz, Upvoter_NeverDie, gohitt, U_only_y0L0_once, MRBADWOLF89, JohnEnni Subscribe to this podcast via: iHeartMedia Spotify iTunes Google Podcasts YouTube Channel Social media: Instagram Facebook Twitter TikTok Discord Interested in advertising or sponsoring our show? Contact us at mediasales@klassicstudios.com Produced by Klassic Studios using AutoGen Podcast technology (http://klassicstudios.com/autogen-podcasts/) Learn more about your ad choices. Visit megaphone.fm/adchoices

This Is the Time, in Our Fear-Evoking Events, that Jesus Followers, Like Jesus and King Hezekiah, Need to Get Alone with God and Pray MESSAGE SUMMARY: Immediately, Jesus made His Disciples get in a boat and go on ahead of Him to the other side while Jesus dismissed the crowd. After Jesus dismissed the crowd, He went up on a mountainside, by Himself, to pray. He was alone with His Father. In Mark 1:35, Jesus' prayer life is presented: “And rising very early in the morning, while it was still dark, He departed and went out to a desolate place, and there He prayed.”. If there is one Christian discipline that is neglected by Christians of today, it is the practice of getting alone with God and having a quiet time to pray -- not you and your computer; not you and a friend; but only you and God alone in your prayer. We can learn a great deal from King Hezekiah, in Isaiah 37:15-17a about his personal relationship with God, through personal prayer, as he is faced with a powerful invasion of Israel: “And Hezekiah prayed to the LORD: ‘O LORD of hosts, God of Israel, enthroned above the cherubim, you are the God, you alone, of all the kingdoms of the earth; you have made heaven and earth. Incline your ear, O LORD, and hear.'”.   TODAY'S PRAYER: Lord, in order to be with you, I need you to show me how to “create a desert” in the midst of my full, active life. Cleanse me from the pressures, illusions, and pretenses that confront me today so that my life may serve as a gift to those around me. Amen.   Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 26). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, because of I am filled with the Holy Spirit, I will not be controlled by my Self-Centeredness. Rather, I will walk in the Spirit's fruit of Love. “The fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness and self-control.” (Galatians 5:22f). SCRIPTURE REFERENCE (ESV):  John 17:1-5; Matthew 26:36-40; Isaiah 37:14-17; Psalms 100:1-5. A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “You Are Personally Responsible and Accountable, to God, for All He Entrusts to You”, at our Website: https://awordfromthelord.org/listen/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB

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TEATIME WITH MISS LIZ SERVES: CHRIS PAPST June 30th | 7:00 PM EST TitleFailure Factory: Holding Education Accountable for Every Student's Future TaglineWhen truth enters the classroom, accountability follows. About Our GuestChris Papst is an Emmy Award-winning investigative journalist, author, and the lead investigative reporter for Project Baltimore at FOX45 News. Through years of in-depth reporting, Chris has uncovered systemic issues within public education, exposing practices that affect students, families, educators, and taxpayers alike. His investigative work has led to new state laws, criminal convictions, policy changes, and legal precedents throughout Maryland. His reporting has earned recognition from the Maryland General Assembly, the Maryland Office of the Comptroller, the Maryland Office of the Inspector General for Education, the NAACP, and numerous journalism organizations. Chris is the author of Failure Factory: How Baltimore City Public Schools Deprive Taxpayers and Students of a Future, a powerful examination of educational accountability. The book explores declining academic standards, school safety concerns, data reporting, and the broader impact these issues have on communities. Previously, Chris authored Capital Murder and the novel Devolution, continuing his commitment to telling stories that challenge assumptions and encourage meaningful dialogue. Episode TaglineStrong schools build strong communities—and accountability begins with truth. Miss Liz's Opening Welcome Welcome everyone to another meaningful edition of Teatime with Miss Liz, where we gather around the table to have conversations that matter. Education shapes every generation, and today's guest has dedicated his career to asking difficult questions, investigating complex issues, and encouraging accountability where it matters most. Please join me in welcoming award-winning investigative journalist and author Chris Papst. Featured Book Failure Factory: How Baltimore City Public Schools Deprive Taxpayers and Students of a Future. A compelling investigative look at public education, accountability, leadership, and the importance of creating better opportunities for students and communities. Favorite Color Blue(Chris jokes that being colorblind makes choosing a favourite colour a little easier.)One WordMotivated Chris's T-E-EHolding Schools AccountableEducating CommunitiesBuilding Awareness Through Investigative Journalism Conversation Themes Educational accountability Student success Investigative journalism School leadership Public policy Community impact. One word that defines leadership. Today's conversation reminds us that asking difficult questions isn't about assigning blame—it's about creating better possibilities for every child. Closing: Chris Papst reminds us that meaningful change begins with honest conversations. When truth is pursued with integrity and difficult questions are asked with purpose, communities gain the opportunity to improve, grow, and better serve future generations. May today's conversation encourage us all to stay informed, remain engaged, and continue advocating for educational environments where every student has the opportunity to succeed.#TeatimeWithMissLiz#ChrisPapst#FailureFactory#EducationMatters#TeachingEducationalAwareness

Your Focus on Yourself and not on God or Others Will Lead to a Miserable Spiritual Condition – To serve is Christ MESSAGE SUMMARY: When we show up at our church on Sunday, what is our purpose – is it to serve or to be served? Too many of us go to church seeking what the church can do for us. Our church should provide us a place to worship Jesus in Spirit and in the truth of His Word. Also, our church should provide a chance to serve others -- To serve is Christ. We will never be more like Jesus than when we are serving others. We are all serving someone, but who are we serving; are we serving ourselves or others? In Mark 10:43b-45, Jesus explains that His followers must have mind focused on service and being a servant to others: “But whoever would be great among you must be your servant, and whoever would be first among you must be slave of all. For even the Son of Man came not to be served but to serve, and to give his life as a ransom for many.”. The longer that we stay focused on ourselves and not God or others, the longer we will remain stuck in a miserable spiritual condition. To serve is Christ.   TODAY'S PRAYER Lord, I praise you because your love seeks my good in any and every situation. Forgive me for the seeds that I have squandered. Soften my heart to surrender to your will in and through me. In Jesus' name, amen.     Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 120). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, Because of who I am in Jesus Christ, I will not be driven by Anger. Rather, I will abide in the Lord's Forgiveness. “I am the vine; you are the branches. If a man remains in Me and I in him, he will bear much fruit; apart from Me you can do nothing.” (John 15:5). SCRIPTURE REFERENCE (ESV): Matthew 20:1-16; Philippians 2:21-30; Matthew 25:34-46; Psalms 99:1-9. A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “You Are Personally Responsible and Accountable, to God, for All He Entrusts to You”, at our Website: https://awordfromthelord.org/listen/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB

Jesus Followers Have a Personal Relationship with the Creator of the Universe So Pray, Listen, and Be Patient for God's Call MESSAGE SUMMARY: No interaction with the Holy Spirit is too small for you or for God, and no Spiritual outcomes are too big for you or for God. Jesus illustrates, in the “Parable of the Mustard Seed", that big things come from small beginnings. The selection, by Jesus, of His initial twelve Apostles, led to the growth of Christianity from twelve followers to more than two billion Christians. So, when God gives you a vision or He puts on your heart to start a ministry or to visit the home bound; and you think the Spirit's is so small or inconsequential, just remember small beginnings lead to significant outcomes through the Lord. In Matthew 28:18-20, Jesus commissions and promises His support to His Apostles and to us; therefore, how can any call, from the Holy Spirit, be too inconsequential or unsupported for us to embrace: “And Jesus came and said to them, ‘All authority in heaven and on earth has been given to me. Go therefore and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all that I have commanded you. And behold, I am with you always, to the end of the age.'” Pray, listen, and be patient. After all, you have a personal relationship with God, the Creator of the Universe!   TODAY'S PRAYER: Keeping the Sabbath, Lord, will require a lot of changes in the way I am living life. Teach me, Lord, how to take the next step with this in a way that fits my unique personality and situation. Help me to trust you with all that will remain unfinished and to enjoy my humble place in your very large world. In Jesus' name, amen.    Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 129). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, I affirm that because of what God has done for me in His Son, Jesus, I AM RIGHTEOUS IN GOD'S EYES. God made Him who had no sin to be sin for us, so that in Him we might become the righteousness of God. 2 Corinthians 5:21 SCRIPTURE REFERENCE (ESV): Matthew 20:1-16; Philippians 2:21-30; Matthew 25:34-46; Psalms 37b:11-20 A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “You Are Personally Responsible and Accountable, to God, for All He Entrusts to You” at our Website: https://awordfromthelord.org/listen/    DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB

You Are Personally Responsible and Accountable, to God, for All He Entrusts to You MESSAGE SUMMARY: Who is going to be responsible? God wants us to take responsibility and accountability for that which He has entrusted us. Some would say: “God has not entrusted me with much.”. This person would be wrong! What about his life? What about Jesus Great Commission (Matthew 28:18-20) to make disciples? What about his children? What about his job? God has entrusted us with much, and God is holding us personally responsible and accountable for these trusts. In Jesus' parable from Luke 16 about the rich man's incompetent manager, Jesus summarizes the meaning of His parable in Luke 16:9: “And I tell you, make friends for yourselves by means of unrighteous wealth, so that when it fails they may receive you into the eternal dwellings.". in Luke 16:12-13, Jesus summarizes His position regarding our responsibilities and accountabilities for His trusts given to us as well as the trusts of us given by others here on earth. Also, responsibilities are prioritized: “And if you have not been faithful in that which is another's, who will give you that which is your own? No servant can serve two masters, for either he will hate the one and love the other, or he will be devoted to the one and despise the other. You cannot serve God and money.”. Jesus is, also, telling us that, if we cannot be responsible for earthly treasures, how can we be responsible for Spiritual Treasures. As Christians, it is imperative that we put God first. If we don't put God first in our lives, then, in a subtle way, we begin to resent God and His Grace. Proverbs tell us, in Proverbs 19:22, that the desire of every human heart is to love: “What is desired in a man is steadfast love, and a poor man is better than a liar.". Only Jesus can give us this “steadfast love”, winch is a Spiritual gift or entrustment from God. However, most of us go through our lives trying to find substitutes for God's love to fill our lives; and we can't find a substitute outside of God. Only God and Jesus can meet out heart's need for “steadfast love”. By the way, our earthly riches will not make it into heaven with us; only our heavenly or Spiritual Riches accompany us. We are responsible and accountable for all with winch God has entrusted us – both earthly and heavenly.   TODAY'S PRAYER: Lord, Sabbath rest is truly an unbelievable gift! Thank you that there is nothing I can do to earn your love; it comes without any strings attached. As I close my eyes for these few minutes before you, all I can say is, thank you! In Jesus' name, amen. Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 133). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, I affirm that because of what God has done for me in His Son, Jesus, I AM RIGHTEOUS IN GOD'S EYES. God made Him who had no sin to be sin for us, so that in Him we might become the righteousness of God. 2 Corinthians 5:21 SCRIPTURE REFERENCE (ESV): Luke 16:1-15; Proverbs 19:22; Matthew 28:18-20; Psalms 124:1-8. SCRIPTURE REFERENCE SEARCH: www.AWFTL.org/bible-search/ A WORD FROM THE LORD WEBSITE: www.AWFTL.org. WEBSITE LINK TO DR. BEACH'S DAILY DEVOTIONAL – “Jesus Followers Have a Personal Relationship with the Creator of the Universe So Pray, Listen, and Be Patient for God's Call”: https://awordfromthelord.org/devotional/   DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB

Most agency owners will tell you accountability is something they value, but fewer will realize they’re often the biggest obstacle to it. In this episode, Chip and Gini offer suggestions for how to stop being the bottleneck at your agency. Chip tells of his own recent experience where he missed putting out a newsletter after an emergency root canal. Even with Jen repeatedly pinging him, the decision of whether to get something done rested with him. Most employees won’t push back hard because they know who signs the paychecks. The exceptions are rare, and you can’t build your accountability system around them. Gini’s structural fix has been making “less founder dependence” an explicit OKR, tracked at every leadership meeting. When the goal shows up red on a dashboard, the visibility creates its own pressure. Chip thinks it's less about any specific single system. AI has helped him stop some procrastination, but it’s also added new projects he’d never have attempted before. His takeaway is that you need to figure out what works for your specific wiring, and not rely on someone else’s approach. For external accountability, peers, coaches, and organizations like YPO or Vistage can help, particularly for big-picture questions you wouldn’t bring to your team. But formal advisory boards are another story. Both Chip and Gini are skeptical, since even paid corporate directors with legal obligations frequently fail at the oversight function. For owner-led agencies, the complexity almost never justifies the benefit. Key takeaways Chip Griffin: “The reality is that I have told many employees over the years, ‘You need to hold me accountable for this or that.’ 95% of them won’t because they know you sign the paycheck.” Gini Dietrich: “I need people to say, ‘I need this from you. You’re the bottleneck. Here’s why, and here are the consequences.’ So then I can decide, okay, well, it’s not that big of a deal, or shoot, we don’t want that. Let’s get this done.” Chip Griffin: “You need to develop systems and processes and approaches that get you to that accountability. And what works for me may not work for Gini, and may not work for you.” Gini Dietrich: “In the Spin Sucks community, there’s a group of people that they’re each other’s accountability partners. I think they meet every two weeks, and they hold each other accountable. You can certainly have a coach, like what you do. You can join a membership organization like a YPO or a Vistage or something like that.” Related Five words every agency owner needs to understand Accountability as an agency leader Who holds you accountable when you're the boss? View Transcript The following is a computer-generated transcript. Please listen to the audio to confirm accuracy. Chip Griffin: Hello, and welcome to another episode of the Agency Leadership Podcast. I’m Chip Griffin. Gini Dietrich: And I’m Gini Dietrich. Chip Griffin: And Gini, I, I need some accountability. Gini Dietrich: Okay. I’d be happy to hold you accountable. That’ll actually be fun for me. Chip Griffin: It is very difficult as a business owner to, to be truly accountable, and just before we started, I was relaying how I failed to get out a newsletter last week because I was, I was tied up catching up after an emergency root canal, and so I did not get a newsletter out, and there was nobody there yelling at me to tell me that I needed… Well, actually I take that back. Jen- Gini Dietrich: I was gonna say, I’m sure Jen, I think Jen holds you accountable … Chip Griffin: Jen asked me like 400 times, “Are we actually gonna get a newsletter out today? Are you gonna send me something? Will we have something?” Gini Dietrich: I’m sure that that’s true. Chip Griffin: But, it just, it really underscores that, that as the owner, ultimately you make the decisions, and it is very difficult to have proper accountability for what you do or what you don’t do. Gini Dietrich: Yeah. It’s super hard. You know, it’s funny because we talk internally all the time about how I’m the bottleneck. And people are like, “I really need you to review this,” but there’s also six direct reports, and I’m, and six people, different people saying, “I really need you to review this.” Things get bottlenecked. I just thought, “Ugh, I’ve got my own priorities as well.” So it’s a real challenge, and even when you have, to your point, even when you have people saying, “I need this, I need this, I need this,” you ultimately make the decision on what’s the priority and whether or not it gets done. Chip Griffin: Yeah. And it’s, you know, I, think a lot of times we’ll have employees and we’ll ask, them to hold us accountable, and sometimes that works, but most of the time it doesn’t. Gini Dietrich: Yeah. Right. Chip Griffin: The, reality is that I have told many employees over the years, “You need to hold me accountable for this or that.” 95% of them won’t because they know you sign the paycheck. Gini Dietrich: Right. Yes. Chip Griffin: I have been blessed to occasionally have some in that 5% who were persistent and, they would, they would come camp out in my office and say, “You told me you would get me this answer by this time. I need it.” But that’s a very, very small percentage of the people that, that I have worked with at least, and I suspect that most owners have worked with. Gini Dietrich: Yeah. I think there’s, I think it’s twofold. I think there is an opportunity for your team to manage up, and by doing that, I think exactly you’re, what you’re saying, like camp out in your office. Or I have one person on my leadership team who is phenomenal at coming to her one-to-one with everything she needs me to make a decision on. And if it’s a document that she needs me to review, she provides me the highlights, and she says, “These are the two areas I need you to, review, and I need it as soon as we hang up.” And then she gives me 15 or 20 minutes back at the end of the meeting so that I can review those things. And then if I don’t, like I’m the asshole, sorry, the jerk that didn’t do it because she gave me the time back and I did something else. So like she does a phenomenal job of managing up, and that’s how she does it. But I think you’re right that it has, it comes with, I think it comes with experience, I think it comes with other leadership roles that they’ve played, like all of the- and some confidence, you know, to be able to say to the owner or the person who signs the check, “Hey, you gotta focus on this.” Chip Griffin: Yeah. And, I think even though you know it, it may not be as effective as you would like it to be to have your employees holding you accountable, you still need to create a culture in which- Yes … it’s possible to do that- Yes … where, they are encouraged to do that, because that will at least provide some degree of accountability for your actions and follow through. Certainly more so than if you scare people off, if you make people, if you kinda flick people away and say, “No, no”- Yep … “stop bothering me about this.” Yep. If you do that, it’s gonna be really difficult to get any kind of sense of accountability with your team and, it really does help you to have that. We complain all the time about, you know, clients who are on our back about this or that, but it does help us to make sure that things get done. And, so as long as it’s not overbearing, there is a benefit to that. Internally, we often have challenges with that, particularly for things related to our own business as opposed to for clients or for prospects. But we need to try to, as best as possible, create that culture where everybody is willing to step up and say, “Hey, this needs to be done. You are the blocker.” And, if you don’t, if they don’t call you out on it, things are probably gonna slip through the cracks. Gini Dietrich: Yeah, for sure. And, I find that I reprioritize based on what I think is the most pressing, right? And for me, what might be pressing may not be the same as it might be for somebody else on the team. So I need people to say, “Listen, I know that you’ve got this and this and this, but I, this is, this will, is what will happen if I don’t get this from you by this date.” And then I can go, “Okay, let me look at everything and kind of rejigger based on, those kinds of things.” So I, like from an owner’s perspective, I need people to say, “I need this from you. You’re the bottleneck. Here’s why, and here’s what it, here are the consequences.” So then I can decide, okay, well, it’s not that big of a deal, or shoot, we don’t want that. Let’s get this done. Chip Griffin: Well, and, part of the accountability function for you as the, boss/owner is to identify, you know, where you are, where you need to be the bottleneck and where you don’t. Right. Right? If, you- Right. Part of this comes down to- Yes … reducing the amount of things that you need to be held- Gini Dietrich: Yep … Chip Griffin: accountable for. And- Yep … you know, we’ve talked in the past about the importance of delegation and, trusting your team and giving them more responsibility, but that is very closely related to the accountability question. So if you are either micromanaging or you are overpromising and saying, “Yeah, I can get to that tomorrow,” when you know you can’t get to it tomorrow, you need to, to- Gini Dietrich: You think you can because you think you have 36 hours in the day instead of 24. Chip Griffin: Fair. Fair. But you need to get better at, estimating how long it’s really gonna take to do things so that you’re in a position where the commitments that you are making, particularly to your team or to others, you can uphold. And so there is something realistic to hold you accountable for. Because if you say, “Look, well, I, you know, I can move this skyscraper tomorrow,” and you know you can’t, it’s hard to truly hold you accountable for it, right? Because- Sure … it was never gonna happen anyway. Gini Dietrich: Right. Chip Griffin: And so you need to be in a position where the things that you promise are, truly legitimately things that you can be held accountable for afterwards. Gini Dietrich: Tell you what we started doing this year, and it has worked extraordinarily well for me. And I know that not everybody wants to function this way, but this is how– this is one way that you could do it. We do objectives and key results, so OKRs. We– That’s the process that we follow internally. And one of the things we said at the beginning of this year is, “If we wanna reach our goals, one of our OKRs has to be less founder dependence.” And so as part of that, everything that’s in my brain has to come out. So we have to understand how Gini does work, how Gini delivers, like, how she has new business meetings, and the questions she asks, and how she does discovery calls. From that all the way through how she delivers, you know, keynotes to how she delivers content, to how she even produces content. And when she produces that content, what does the team need to do to be able to, like, all of the things, right? And so that has been front and center for the whole year and well, half of the year right now, but it will be for the rest of the year as well, is how are we depending less and less and less on Gini, the founder? And that’s through process, it’s through standard operating procedures, it’s through things that are written down. I do video tutorials, all sorts of things, so that by the end of the year, I’m less the bottleneck and more focused on the things that I need to be focused on as the leader of the organization. And because it’s an OKR, it’s in every single leadership team meeting. It’s up there in bright red because we haven’t met it yet, and we can see exactly where we’re scoring against it. And as somebody who likes to have green instead of red, I’m like, “Okay, let’s get this done.” So it works extraordinarily well for me. But, you know, there are other ways I think that you can think about how to let people hold you accountable in that same kind of way that work for you or your brain. Chip Griffin: Well, I, think you’ve really highlighted the key thing here, which is that, that you need to come up with a system that works for you. You are- Yes you are ultimately- Yes … the owner. You are the, most difficult person to hold accountable within your organization in all likelihood, and so you need to develop systems and processes and approaches that get you to that accountability. And, what works for me, will not work for Gini, will not work for you. You know, we all have different styles, different motivators. You know, for you it’s the, red versus green that everybody can see, and, you know, so that sort of, that follows sort of what I would call the name-and-shame approach, to accountability. Gini Dietrich: Yeah. It works. Chip Griffin: And that can work. You know, there are people who have the, you know, the simple discipline that if they’ve got a list, they’re just committed to getting through that list. Yep, yep. And there are some people who that, just seeing that unchecked item on the list is enough. And, certainly at a minimum it’s helpful for you to be tracking all the things that you are accountable for that you need to do so that, you know, you and perhaps your team can see, you know, what’s, outstanding. And, if you don’t have that, it’s really hard to be accountable, right? So you need to, have, in my view, no matter what your style is, some sort of a tracker so that you know what it is. Whether that’s a note card like I use for my daily stuff that’s the most important that needs to be done. I have a task manager for longer term stuff. You know, you might have a project management system. Maybe you’ve got a whiteboard. I don’t really care. Everybody kind of needs their system to make sure that they’re at least doing some basic level of tracking of the things that they need to be accountable for, otherwise your odds of success are, very, very low. Gini Dietrich: Yeah. I totally agree with that. And I would say on the flip side, you know, getting the work complete, honestly and truly, and I know we’ve talked about AI to death, but I don’t know how I did my job without AI. Like, I look back on the last three or four years and I’m like, I don’t know how I did my job without it. Because it has stopped that procrastination that I have where I’ll get it done, but it will be the very last minute before the deadline, literally. And it, it has stopped that really bad habit of mine, because what I’ll do at the end of the day is I’ll say, “Okay, these are the three things I need to accomplish tomorrow,” and I will open those projects in Claude Cowork and I’ll say to it, “Here’s the project I need, here’s one project I need to complete tomorrow. Please break it down into bite-sized chunks.” And I do that with the three projects, with the three things I need to accomplish the next day, and I let it work overnight and do that for me. And then I get up the next morning, and it’s, there’s a list of like, “You have to do this first, then this, then this, then this.” And it’s significantly easier than me sitting here going, “Okay, if I start this, it’s gonna take me four hours, and I don’t have a four-hour block.” So it, it breaks it down into 15 or 30-minute chunks for me so that I can get through it. And I do that every single day before I shut my computer down. Chip Griffin: Yeah, I mean, and, again, that, that works for you. For me, you know, AI has, has certainly helped in some areas. It’s made it worse in other areas because, you know, it allows me to, play with a lot of different ideas that, that I might- Gini Dietrich: Yeah, there’s that too. Sure Chip Griffin: … so, I’ve added more to my plate while I’m also becoming more efficient and effective at some of the things that were already there. So it, you know, for me, it probably comes out in the wash. Certainly there’s a lot of things that I, don’t procrastinate on in, in the same way that I used to. I think about a presentation I gave earlier today that I actually put notes together on a week ago because I was using AI, and I just- Gini Dietrich: Amazing Chip Griffin: I took a few minutes to just kind of stream of consciousness- Yeah … share some thoughts with Claude, and then it gave me an outline, so I actually had something ready to cook a week ago on that, that, you know, normally I would’ve been sitting down 15 minutes before the presentation- Gini Dietrich: Right. Yes. Chip Griffin: … and, starting to make some notes about, you know, what I might talk about. So it was, it was A, not last minute, and B, you know, Claude helped me find some things that I might have overlooked. It helped me to organize them into a more logical fashion. And so, you know, in 20 minutes of prep a week ago, I got farther than I would have in the same 20 minutes before the presentation today, which would have been my old style. At the same time, I’ve got a whole bunch of different projects that I’m playing with Claude with that I probably would never even have attempted, so net plus there- Gini Dietrich: Same. Yeah. Fair. Yes. Same   Chip Griffin: but also it gets in the way of- … of some of the, basic daily stuff. So, you know, it’s a, it’s, a mixed bag. But, I think the important thing here is just trying to figure out what works for you, what works for your team, having conversations with them, because it’s, most of us are not very good at being, you know, fully self-accountable. We need some sort of forcing mechanism, and part of that is helping your team to understand how, can they best hold you accountable? Is it that red versus green on the screen? Is it by camping out with you in your office? Is it by using those one-to-ones to, to be the mechanism that gets thing- things done? What is it that will help you get your team in particular what they need? But not all of it can be done internally, right? So sometimes it’s helpful to have some sort of external accountability force. Gini Dietrich: Yep. Yep. Yeah, absolutely. I mean, there are everything from, I, you know, in the Spin Sucks community, there’s a group of people that they’re their, each other’s accountability partners. I don’t know how well that works, but they meet, you know, on every, I think they meet every two weeks, and they hold each other accountable. You can certainly have a coach, like what you do. You can join a membership organization like a YPO or a Vistage or something like that. There are lots of opportunities, I think, for you to have accountability partners outside of work as well, outside of your office to help you with those things too. Chip Griffin: Yeah, I think having some sort of a, an external partner or partners, you know, whether that’s peers, whether that’s paid advisors, whatever, it certainly can help because, you know, I, think back to, you know, we used to have folks who, cleaned our house, and we would always clean up before they got here because you didn’t want them to see how messy you really were in real life. And, you know, and, this was, you know, really useful to us when we had little kids and, you know- Yeah … the house was, messy. Yep. But, you know, we would tidy it up quite a bit before the cleaners would come in for their, weekly cleaning. Mm. And so that, that was effectively the accountability for us not to let the whole place just, you know, go to hell- Yeah … in a hand basket. Gini Dietrich: Sure. Chip Griffin: And I think the same thing can happen whether it is, you know, a peer or, you know, your company attorney or accountant or a coach or whomever. There’s… You just don’t want to, let people see things deteriorating, and so there’s, a, value to having those typically in addition to whatever mechanisms you have internally, right? ‘Cause it, this works better for the big picture stuff. If you’re- Yeah … particularly if you’re, you know- Right … sitting with peers- Right … or something like that- Yeah … they’re not gonna help you with the accountability for the day-to-day tasks, but they can help you for the big picture stuff. Like, you know, I’m, I need to think about, you know, shifting my, my focus for the business, or I need to, think about our service offerings or those kinds of things. Gini Dietrich: I need to fill a pipeline. I need a new business process. All of those things, yeah. Chip Griffin: Right. Because some of these things may be things you don’t even wanna discuss with your team, right? Yeah. You know, particularly if it’s, you know, reshaping the business or something like that. That may be scary for a lot of your team to, to contemplate. Sure. They may not have the right skillsets to help you navigate that, and so having other people that can hold you accountable so that, you know, when you’re doing your every other week call or monthly call or whatever you might do with a peer, you, know, you have something to update them on, and it’s not just like, “Yep, pretty much the same as last month.I don’t really have anything new to report here.” Gini Dietrich: There we go. Nothing else. Yeah, right. Chip Griffin: You know, so, there, there is real benefit to having those, you know, external mechanisms in, some fashion to do that same naming and shaming that we talked about before, to, hold you accountable. Gini Dietrich: Yeah, for sure. Chip Griffin: Now, there’s, there are always the people that I talk to who are like, “Okay, well, we need an advisory board or maybe a proper board or those kinds of things, a more formal accountability structure.” I’ll be honest, I think in general, those do not work for- Gini Dietrich: Yeah, I agree with that … Chip Griffin: for most, small agencies. Yeah. Frankly, it doesn’t work for most big agencies either. Gini Dietrich: Yeah, I totally agree with that. Chip Griffin: I, I’m candidly skeptical of boards even for huge organizations in many cases because having participated in and around many of them over the years, the vast majority are not as independent as they are made to be. And, so therefore, they don’t necessarily serve the function that you would expect them to. And we see this all the time when there are, you know, big company scandals around CEOs and boards not providing proper oversight. So I, think even, in those cases where directors are paid and they have, you know, actual legal responsibilities, they often fall down on their accountability roles. I think really hard for most small agencies- Yeah … uh, to do that. I, I totally agree with that. Certainly, advisory boards I think are- Yeah. I mean, there’s a little bit of the name and shame in that, right? You know, if you have to, update them on certain things. But, even then, I, think that works better in one-on-one type relationships as opposed to an advisory board. And a proper board just adds complexity to your business that- Gini Dietrich: That you don’t need … Chip Griffin: that probably is not necessary and- Gini Dietrich: Yeah, absolutely not … Chip Griffin: And if you’re gonna create a proper board, by all means, talk to a lawyer and an accountant before you do it because there are other issues that pop up as soon as you start adding those structures in. Gini Dietrich: Yeah, I totally agree with that 100%. Chip Griffin: But I think the, you know, really the, bottom line here is that, you know, for your business to succeed, you do need to be held accountable in some fashion for your actions. It’s really hard to do it yourself, so you need to try to find whatever tools will work best to get you as close to that as possible. Understanding that at the end of the day, it is still your business. If you want to let something drop, if you want to ignore something- Gini Dietrich: You can … Chip Griffin: you can. Yep. Right? So, there does have to be- Yeah, absolutely … some degree of, sense of- Yep … sense of, of self-accountability, but you need tools to help you get there better because left only to your own devices, I, know for me at least, I, would let a lot of things slide. Not just the weekly newsletter. Gini Dietrich: Sure, yep. Well, the weekly newsletter will get out. It’ll just be late. Chip Griffin: It’ll get out. Maybe next week. Gini Dietrich: Okay. Chip Griffin: Maybe this week. Who knows? But- Gini Dietrich: That’s true … Chip Griffin: we get it out as often as, we can. We’re a small operation, you know? And I am definitely, definitely the roadblock on the weekly newsletter. Jen always has her part. I love it. She’s al- The weekly roundup is always on time. Gini Dietrich: Yep. Chip Griffin: The rest of it, kinda hit or miss. Gini Dietrich: I understand. Chip Griffin: So with that, we will wrap up this episode of, the Agency Leadership Podcast. Maybe it’ll be in this week’s newsletter, maybe it’ll be in next week’s newsletter. I don’t know. It’ll be in a newsletter at some point. And before it goes in the newsletter, it’s on the website, so you can always find it there. Anyway, on that note, we’ll wrap this one up. I’m Chip Griffin. Gini Dietrich: I’m Gini Dietrich. Chip Griffin: And it depends.

Join the Conversation at 303-477-5600 or text to 307-200-8222. Monday - Friday from 3 pm - 6 pm MT. https://RushToReason.com HOUR 1 What's the real story behind sky-high home prices? John Rush uncovers the $132,000 in hidden government costs packed into every new house—and why politicians won't talk about it. Then, dive into the new media battlefield, where influencers and podcasts shape public opinion without a safety net. John calls out attention-seeking political voices and challenges listeners to consider: are we rewarding outrage over real leadership? Plus, a heated debate on childhood obesity, miracle weight-loss drugs, and whether America is treating symptoms instead of causes. Get no-nonsense advice on homeownership, insurance, and estate planning—plus practical tips you can actually use. Don't miss this fast-paced hour packed with revelations and real-world solutions! HOUR 2 From Iran negotiations to U.S. soccer glory, Hour 2 is a whirlwind tour of global power—and what it means for America's future. John Rush and Richard Rush break down the Middle East's high-stakes chess game, the rising excitement around American soccer, and what Denver's stadium saga tells us about city politics. The conversation explodes into education reform with special guest Corey DeAngelis, who debates school choice, parental rights, and the fierce battles shaping America's classrooms. The hour wraps with a celebration of American freedom, culture, and the quirky things—like ranch dressing and Buc-ee's—that set the U.S. apart. This episode is a must-listen for anyone who cares about where America is headed! Timestamps 1:09 — Richard Rush 27:16 — Corey DeAngelis — https://x.com/DeAngelisCorey?lang=en HOUR 3 Harvard controversies, ballooning student debt, and the AI revolution collide in Hour 3! John Rush and guest Alvin Lui expose the cracks in elite education, from grade inflation to the student loan crisis—and why universities might soon pay the price. The hour then pivots to the art of real communication in a digital age, as Christine Miles unpacks how AI and tech are changing how we work, listen, and connect. If you care about accountability, higher education, or the future of human connection, this hour is unmissable. Get ready for hard-hitting insights and surprising solutions you won't hear anywhere else! Timestamps 1:08 — Alvin Lui — https://courageisahabit.org/ 27:56— Christine Miles — https://thelisteningpath.com/

Don Lemon sits down with author and civil rights leader Rashad Robinson to discuss the state of the nation, the growing challenges facing American democracy, and why this moment demands courage, not complacency. From building real power to holding those in positions of authority accountable, Robinson shares why standing up, organizing, and leading has never been more important. Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode 5457: Holding Fauci Accountable; Stopping the Spread Of Data Centers

June 19, 2026 ~ State Senator Kevin Hertel D-St. Clair Shores is one of 7 Michigan Senate Democrats who introduced legislation to hold data centers accountable. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Survivors of child sexual abuse in Rhode Island can now sue institutions that enabled or covered it up, even if previous time limits have expired. That's thanks to a law just signed by Governor Dan McKee.Jim Scanlan has been advocating for this bill at the State House for years. He was sexually abused in the late 1970s by a Boston College High School priest. His real-life story was the basis for a character known as “Kevin from Providence” in the acclaimed movie, “Spotlight,” about The Boston Globe's investigation revealing the Catholic Church knew about sexual abuse of children in its ranks. Scanlan joins host Edward Fitzpatrick to tell his story and explain why this new law is important. Tips and ideas? Email us at rinews@globe.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

"Virtual Reali-Tea" co-hosts Danny Murphy and Evan Real are recapping season 10, episode 20 of "Summer House." The Bravoverse blessed fans with one last post-reunion episode, so you know VRT has you covered. Lindsay Hubbard sits down with Amanda Batula to discuss her relationship with West Wilson. Ciara Miller was shocked that West and his ex, Meija Moreno, kept talking after the reunion. West also confirms to Kyle Cooke that his "time on cameras is over." Check out the full recap now! Follow us on Instagram! Sign up for our newsletter! Check us out on YouTube! Head to our show page for more tea! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, JoDee and Susan talk about accountability in the workplace. Topics include: What accountability really means What happens when accountability is only owned by managers Avoidance of accountability The benefits of peer-to-peer accountability What healthy accountability looks like Respectful and team-focused accountability language Leaders' influence on accountability In this episode's listener question, we're asked whether a pregnant employee can take FMLA shortly after returning from company-sponsored unpaid leave. In the news, 55% of workers see boomerang jobs as a smart career move while 37% say it's playing it safe, and many have serious reservations about returning to a former employer. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-249-holding-others-accountable-at-work/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-249-holding-others-accountable-at-work/ To get 0.5 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ (the SHRM credit code for this episode will expire on June 15, 2027) Become a member to get early and ad-free access to episodes, video, and more perks! Learn more at patreon.com/joypowered Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 

Managers know when a performance conversation is overdue. What stops them is not knowing what to say, or worrying the conversation will go sideways. In this free workshop, Humanergy coach Jim Marshall shares two practical tools: the WXYZ framework for giving specific, grounded feedback without triggering defensiveness, and Feed Need Seed Weed, a four-part structure for organizing accountability conversations from recognition through correction. If you're sitting on a conversation you've been delaying, this one's for you.Humanergy is a leadership development company that helps leaders work better and make better decisions in real organizations. Learn more at humanergy.com.Learn more about Humanergy's work: https://www.humanergy.comJoin the Humanergy community on LinkedIn.Sign up for our FREE leadership workshops. 

This week on the People Centric Podcast, we talk about what happens when leaders are not meeting expectations in strategy, communication, and direction. When leadership falls short, the result is often bigger than one bad interaction. Teams lose clarity, accountability gets fuzzy, and the system itself starts to break down.   In this episode, we explore what people are really expecting from a leader, how to hear what team members are actually saying when they raise concerns, and how to tie those issues back to accountability. Whether you are on the front line, managing a team, or leading the organization, this conversation offers practical insight into what to do when leadership is part of the problem.   Have questions about this topic? Want to ask for advice from our team? Have a topic suggestion? Just want to say Hello? Do it! We love hearing from you and here is how you can get us:   Website: www.peoplecentric.com/contact Direct Email: podcast@peoplecentric.com Facebook: https://www.facebook.com/peoplecentricUS YouTube: @PeopleCentricUS

In this episode of John Solomon Reports, Senator Ron Johnson joins the show to delve into the critical hearings surrounding COVID-19, vaccine injuries, and their potential links to emerging health crises like super cancers. Johnson makes a bold call for the Trump administration to officially recognize COVID-19 vaccine injuries as legitimate medical issues, paving the way for insurance coverage and appropriate treatment codes. This in-depth conversation promises to shed light on a pressing health concern affecting countless Americans.Later, political analyst Doug Schoen, a former pollster for Bill Clinton, weighs in on the upcoming races in Maine. He discusses the Democratic Party's puzzling choice to back candidates with controversial backgrounds that may alienate moderate voters, offering insights into the electoral implications of these decisions.Finally, the episode includes a health news update from NativePath, highlighting their new product, Native Hydrate, designed for optimal cellular hydration. This segment emphasizes the importance of hydration for overall health and wellness.Additionally, John Solomon shares a significant report from the House Oversight Committee, which accuses Minnesota Governor Tim Walz and Attorney General Keith Ellison of ignoring rampant welfare fraud estimated at over $9 billion. The report reveals that state officials retaliated against whistleblowers and failed to implement necessary oversight, prioritizing political interests over taxpayer protection. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Anna's question sounds straightforward. It isn't. James and Freddie break down why founders only start asking this question when they already know something is off - and what to actually do about it.One question. Three conversations hiding inside it. If you're in a co-founder relationship that's starting to creak under the weight of scale, this is the episode to listen to before the conversation you've been avoiding.More from James:Connect with James on LinkedIn or at peer-effect.com 

Hey everyone!  Join us this week as Alan and Hunter discuss the accountability we all have to the Words of God. Got Questions? Email us at media@watsonchapel.net!

Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/  

When love is tested by violence, trauma, and near-death—what keeps a marriage alive? In this powerful solo episode of Married Into Crazy with Snooks and Lovey, host Snooks shares the dramatic story that started it all: a blind setup that neither wanted, love at first sight (for him), eight days to fall head-over-heels (for her), and a violent assault by an ex that left her future husband with a stabbed heart and TWO open-heart surgeries—all BEFORE the wedding. Nearly 30 years later, Snooks reveals the ONE foundation that saved their marriage when they almost divorced after 4 years: Compassion. This isn't your typical "gentle parenting" or surface-level relationship advice. This is real talk about: ✅ How compassion is "love in action"—not weakness ✅ Why adjusting expectations during tough times saves relationships ✅ The CRAZY acronym framework: Compassionate, Real, Accountable, Zealous, Yielding ✅ How to hear your spouse's heart—not just their words ✅ Breaking generational cycles through empathy and understanding Perfect for couples navigating conflict, parents seeking better communication, or anyone who wants to build a marriage that survives the impossible. Whether you're newlyweds, struggling, or celebrating decades together—this episode offers actionable wisdom from a couple who literally survived it all.

✅ Get Daily Motivational Emails from Brian https://thesuccesslift.com/join   

Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/