Patrick Antrim, Founder and CEO of Multifamily Leadership, Producers of the Multifamily Leadership Innovation Summit, the Multifamily Women's Summit, and the Best Places to Work Multifamily® will bring you success strategies for Multifamily CEOs, executive leaders and aspiring leaders that want to drive high performance results for their portfolio.
Ever wonder why 75% of major organizational transformations fail? Dr. David White, cognitive anthropologist and transformation expert, reveals the hidden dynamics blocking your company's change efforts.Most leaders approach transformation by focusing on people: hiring new talent, reorganizing departments, or implementing top-down mandates. Yet the real barriers to change lie in what Dr. White calls "dominant logics" - the deeply embedded ways of thinking that have driven your organization's past success but now actively block its evolution.These dominant logics aren't abstractions - they manifest in concrete business practices. Your budgeting processes, strategic planning methods, meeting structures, and decision-making frameworks all quietly reinforce the status quo, making transformation nearly impossible without systemic intervention.Through fascinating examples, Dr. White explains how risk-averse cultures might excel in quality control while suffocating innovation, or how customer-centric organizations can become trapped in patterns that prevent necessary pivots. The paradox? The very dominant logics that created your success now prevent you from adapting to changing market conditions.Transformation requires more than surface-level changes. Dr. White outlines how organizations must map their entire system of practices, identify where dominant logics are helpful versus harmful, and develop leadership teams capable of implementing sustainable change. This isn't a quick fix - it demands patience, objectivity, and the willingness to examine practices leaders themselves may have created and championed.Whether you're navigating digital transformation, implementing AI, scaling rapidly, or managing a merger, this episode provides crucial insights into why your smart, experienced team keeps hitting invisible barriers. Discover how to diagnose your organization's cultural DNA and craft transformation strategies that actually stick.Visit https://www.culture-logics.com/ to connect with Dr. White, or explore his book "Disrupting Corporate Culture" for deeper insights into breaking through organizational barriers to change. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
Communication failures are silently sabotaging multifamily operations. Between overflowing inboxes, missed text messages, and information scattered across multiple platforms, your teams are spending countless hours searching for information while important details fall through the cracks.In this eye-opening discussion, Jim Rostel, COO at Anchor Northwest Property Group, shares a harrowing story about facing a lawsuit eight months after a property disaster, only to discover critical communications were inaccessible after an employee left the company. This real-world example highlights how our industry's fragmented communication approaches create serious business liabilities that extend far beyond day-to-day frustrations.Jason Griffith, Co-Founder and Co-CEO of Synco, explains why property management needs specialized communication tools rather than generic platforms built for every industry. "Most people are using the same software for communications that the local dog kennel, barbershop, and Department of Defense use," he notes. "It has nothing to do with property management, which is why the current way of doing business causes so much pain."The conversation reveals how centralizing communications creates transparency from "boardroom to boiler room," allowing executives to monitor critical situations in real-time without micromanaging. We explore how features like instant translation help diverse maintenance teams communicate effectively, and how integrating communications from other alert systems eliminates inbox overload.Most compelling is Jim's insight on implementation: the executives initially most resistant to change became the platform's biggest champions once they experienced the benefits. "This is one of those questions like as an executive, once you make the move to a new way, why would you go back?" he asks.Whether you're considering centralization initiatives or simply tired of information falling through the cracks, this discussion provides a practical framework for rethinking your communication strategy. How much more could your team accomplish if they weren't constantly searching for information across multiple platforms? About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
The toughest challenge in business today isn't technology adoption or market volatility - it's navigating meaningful organizational change. Dr. David White, cognitive anthropologist and transformation expert, joins us to reveal why roughly 70% of change initiatives fail despite good intentions and substantial resources.Drawing from his 30+ years working with organizations like Microsoft, IBM, and many others, Dr. White shares the groundbreaking insights that led him to pursue a doctorate in cognitive anthropology after witnessing repeated transformation failures. His research uncovered a critical blindspot: businesses fundamentally misunderstand what culture is and how it operates. While most leaders focus on values, behaviors, and mindsets, Dr. White demonstrates that culture actually lives in the tacit, taken-for-granted knowledge that manifests through business practices.The fascinating paradox Dr. White illuminates is that an organization's greatest strengths often become its most formidable barriers to change. The "dominant logics" that created success—whether prioritizing certainty in manufacturing or rapid iteration in software development—frequently become over-applied across domains where they no longer serve the company's evolution. These logics remain largely invisible until you attempt to change them, at which point resistance emerges from seemingly rational business practices.Through vivid examples and practical frameworks, Dr. White shows how to diagnose these underlying cultural patterns by asking powerful questions like "How do you define success?" or "What makes someone a rock star in your organization?" and listening for revealing patterns. Rather than treating transformation as a mere project or technology implementation, he guides leaders to recognize when fundamental questions about purpose and identity - "What business are we in?" - need addressing.Looking to drive meaningful change in your organization? This conversation offers crucial insights that go beyond simplistic change management models to help you understand the invisible forces shaping your company's future. Subscribe now for our upcoming series exploring how to identify barriers to change, craft effective strategies, overcome common pitfalls, and sustain transformative change that sticks. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
Unlock the secrets to transforming the multifamily housing sector with us as we chat with Larry Gorman, the visionary president of LeaseHawk. Discover how innovations like self-guided tours and centralized leasing offices have not only revolutionized operational efficiency but also set a new standard for the industry. Larry's journey, from overcoming challenges in the hospitality sector to spearheading cloud-based solutions in multifamily housing, offers a wealth of insights and inspiration for anyone looking to optimize their property operations and drive profitability.We explore the art of cultivating a culture where innovation thrives, highlighting the importance of viewing failure as an opportunity for growth rather than a setback. Through compelling case studies and metaphors, such as a child learning to walk, we illustrate how incremental experimentation can lead to groundbreaking solutions. By fostering an environment where small-scale tests are encouraged and collaboration with stakeholders is prioritized, we demonstrate how the multifamily sector can successfully embrace a mindset of continuous improvement and creativity.As we journey through the rapidly evolving world of communication technologies, Larry sheds light on how tools like virtual assistants are reshaping leasing processes and addressing the challenges of vacant units. We dive into the transformative future of CRM systems powered by AI, emphasizing the potential to democratize business leverage and unlock employee potential. With Scottsdale as an emerging hub for connection and collaboration, listeners are guided on how to tap into LeaseHawk's resources for further exploration and innovation in the multifamily sector. Join us for an episode filled with insights that could redefine the way you view innovation and efficiency in housing. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
Unlock the secrets to transforming financial performance and compliance in the multifamily industry with insights from Michael Bowman, the visionary CEO and founder of Resident Radius. Discover how Michael's journey from an operator to a supplier partner has informed the creation of innovative cash management solutions that tackle financial evictions, late payments, and more. By listening to this episode, you'll gain an understanding of how Resident Radius builds a resident-centric approach that aligns seamlessly with owner and operator policies.Building a platform from scratch is no small feat, and Michael shares his strategic blueprint for success. Learn about the shift from licensed software to platform development, emphasizing organic growth and the importance of an offshore team in Ireland. Michael highlights the critical role of client partnerships, addressing pain points, and ensuring user-friendly customization. This episode guides you through the strategic onboarding process and the art of communicating positive change to maximize property management efficiency.With a focus on technology integration, this episode explores the transformative impact on property operations, particularly in cash management and regulatory compliance. Michael discusses the necessity of agile systems in keeping pace with shifting legislation, such as California's security deposit laws. By partnering with specialized tech solutions, operators can maintain excellence while respecting the multifamily industry's human element. Tune in to witness Resident Radius's success story and look forward to future collaborations and insights at their upcoming summit. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim, Chairman of the Multifamily Innovation® Council, sits down with Brad Robins, Principal Product Evangelist at Flex. Flex, a financial tech innovator and official partner of the Multifamily Innovation® & AI Summit, offers a unique approach to providing financial flexibility to renters. Brad dives into Flex's mission-driven approach, which empowers renters, reduces pressure on property owners, and contributes to the overall financial wellness of the multifamily industry. As Principal Product Evangelist, Brad explains his role in storytelling and building customer understanding of Flex's mission, differentiating his focus from the product engineering team. His work emphasizes communication, helping both industry partners and renters understand Flex's value.Flex's product is designed as a financial wellness app, giving renters the option to pay their rent flexibly by splitting payments into two smaller, manageable portions each month. Brad notes that this approach meets renters' needs, especially for those with irregular income or sudden expenses. This unique product-market fit propelled Flex's rapid growth, reaching over 8 million units across 2,000+ management company partners nationwide. Brad highlights the importance of this growth, emphasizing how Flex's offering reflects a larger trend set by leading consumer brands, such as Amazon, which now provide diverse payment models to align with consumers' financial situations.Collaboration with partners is central to Flex's product development. Flex is continuously iterating based on feedback from clients in the multifamily industry, such as the suggestion to create a rent payment flexibility option specifically for employees of management companies. This co-created solution reflects Flex's commitment to its partners and to enhancing its product to better fit the needs of multifamily clients. Patrick and Brad discuss the impact of Flex's product on multifamily operators, detailing how Flex streamlines rent collections while improving the resident experience. Flex's mission extends beyond payment flexibility, encompassing a culture of genuine support and understanding. By empathizing with renters' financial challenges, Flex strives to make a difference in the resident experience. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim sits down with Arlene Mayfield, Senior Vice President at PetScreening, to explore how PetScreening is reshaping pet policies and operations across the multifamily industry. With over 7 million units under management and partnerships with more than 24,000 property management companies, PetScreening brings innovative solutions that enhance resident experiences, boost property revenue, and streamline compliance with HUD's guidelines for emotional support animals.Arlene emphasizes the importance of trust, communication, and collaboration as the foundation for strong partnerships. These values are essential as PetScreening helps property management companies tackle pet-related challenges and improve overall efficiency. PetScreening's solution alleviates the burden of HUD compliance for Emotional Support Animal (ESA) requests, removing the legal complexity from property managers and reducing potential liability. Additionally, the service is cost-effective: property management companies can implement PetScreening at no cost, as fees are only charged to residents with household pets, allowing managers to avoid “junk fee” concerns.With PetScreening, properties gain insightful access to pet demographics, such as tracking bite histories, which help properties understand and mitigate risks associated with pet ownership in their communities. PetScreening's software can be implemented in a week, with two-way integrations into most property management software, making setup fast and effective. Their system enables properties to capture additional revenue through pet fees while also creating a reliable process to verify ESA claims and deter false documentation.Arlene also shared PetScreening's plans to expand into the short-term rental space, enabling pet-friendly travel accommodations and office environments where pets can help increase employee engagement and satisfaction. As she notes, “Pets are the new kids, with more pets now in households than children.” Through its offerings, PetScreening builds peace of mind, with the ESA compliance service not only lifting a legal burden but also offering properties a streamlined approach to managing pet policies. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
In this episode of the Multifamily Innovation® Podcast, Patrick Antrim sits down with Jon Land, Director of Sales at AvidXchange, who's here to reveal how AP automation can transform the real estate industry. From AvidXchange's remarkable growth—from 44 employees to nearly 2,000—to the evolution of AP solutions from simple invoice automation to comprehensive payment systems, Jon shares insights into how modernizing your financial operations can lead to significant time savings, reduced errors, and enhanced fraud prevention.Hear firsthand how AvidXchange's software and services have made a substantial impact on businesses, particularly from the perspective of CFOs and finance teams. Learn about the scalability of their system, which caters to both small and large enterprises by streamlining accounts payable processes and eliminating manual interventions.Jon also discusses the essential considerations for businesses looking to adopt AP automation solutions, including growth, fraud prevention, and organizational transitions. Don't miss out on Jon's expert advice and the benefits of leveraging AI and robust partnerships within the multifamily and real estate industries to achieve seamless financial management. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
Prepare to unlock the secrets of next-gen AI solutions tailored to your business needs. Our latest episode features a conversation with Patrick Antrim, Founder & CEO of nectarflow.com and Chairman of the Multifamily Innovation® Council who reveals how integrating large language models with company-specific information can solve unique business challenges. We talk about the fierce competition among AI giants like OpenAI, Google, Meta, X, and Anthropic, and how this rivalry drives innovation and cost efficiency. Discover why brand differentiation is key in this fast-evolving landscape and how transitioning from simple AI interactions to complex, multi-agent workflows can significantly enhance employee productivity.We explore strategies that go beyond traditional methods. Our discussion highlights how AI-driven tools like nectarflow are revolutionizing modern marketing by focusing on storytelling and customization. Learn how today's marketers generate leads, convert them into valuable conversations, and ultimately drive revenue through emotional connections. We also explore the critical shift from conventional operations to digital solutions, ensuring that anything standing between the customer and value is subject to disruption. This episode is a must-listen for those looking to master the future of marketing and place themselves at the forefront of innovation.Leadership and innovation go hand in hand, and our episode underscores the importance of navigating technological change with confidence and empathy. Hear about the pivotal role of psychological safety in steering your team through transitions, and why proactive decision-making is crucial. We draw insights from various industries to show how premium, customizable solutions can revolutionize operations. Embrace the power of collaboration and collective success, inspired by industry leaders like Elon Musk. Tune in to discover how fostering curiosity and embracing change can lead to groundbreaking advancements in your field, with nectarflow.com guiding the way. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
In this episode of the Multifamily Innovation® Podcast, Lauren Stinson welcomes Rachael Kish, Vice President of Operations at Asset Living. Rachael, a Multifamily Innovation® Council member and a speaker at the upcoming Multifamily Women® Summit in September, shares her inspiring career journey and insights into the multifamily industry.Rachael begins by recounting her unconventional entry into multifamily operations, which started with a leasing job. What began as a temporary position quickly turned into a passion, leading her to a fulfilling career spanning over 21 years. She emphasizes the importance of seizing opportunities and recognizing the multifaceted appeal of the multifamily industry.The conversation then shifts to the significance of mentorship in professional growth. Rachael discusses her experiences with mentors, highlighting how aligning with the right people and teams has accelerated her career. She underscores the importance of finding mentors and the role they play in personal and professional development.Rachael provides valuable advice for women early in their multifamily careers, encouraging them to lean into challenging moments and learn from difficult bosses. She stresses the importance of perseverance, grit, and embracing discomfort as pathways to innovation and growth.As a member of the Multifamily Innovation® Council, Rachael speaks about the benefits of being part of this community, including shared experiences, creative ideas, and the comfort of knowing you're not alone in facing challenges. She discusses the council's conversations around AI, particularly nectarflow™, and its potential impact on the multifamily industry.The importance of building relationships and networks is another key topic in the discussion. Rachael emphasizes how council membership and participation in the Women's Summit have contributed to her growth. She highlights the personal and professional benefits of learning from diverse perspectives and connecting with other industry leaders.Looking ahead, Rachael shares her excitement about current projects at Asset Living, such as opening new markets and building dynamic teams. She talks about the role of technology and AI in enhancing human capital and driving better re About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
Get ready to unlock the secrets to successful real estate investment with Ed Bailey, the managing partner of Vision Capital Partners and Chief Capital Officer at nectarflow™. Ed's journey from Wyoming to New York and back to Utah is filled with invaluable lessons that shaped his approach to finance and business. He'll discuss how first impressions and having "skin in the game" are non-negotiable in his investment strategy, and provides a deep dive into his multifamily property ventures. From the importance of selecting the right third-party managers to his criteria for investment, Ed lays it all out.Join us as we tackle property management best practices that can make or break an investment. Ed sheds light on why trusting your property management firm is key to maintaining quality and efficiency. We explore the critical roles these firms play, from vendor selection to ensuring maintenance staff stay focused on essential tasks. This segment offers both property owners and vendors actionable insights to help streamline operations and mitigate common pain points, such as tenant attraction and maintenance prioritization.We'll also explore the art of collaboration and decision-making in real estate, right from securing funding to leveraging relationships. Ed shares his top strategies for navigating the financial landscape, emphasizing the importance of thorough due diligence and selecting the right management company. Plus, get a sneak peek into the future of multifamily real estate with the innovative nectarflow.com software. Whether you're an experienced investor or just getting started, this episode is packed with strategies and insights you won't want to miss. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
On this episode of the Multifamily Innovation® Show, Sal Buscemi, Managing Partner & Co-Founder of Brahmin Partners and author of "Investing Legacy: How the 0.001% Invest," joins us for an eye-opening discussion on high-stakes investment strategies. Find out how the 0.001% manage their portfolios and the principle-led strategies that underpin successful investments in companies like SpaceX and Stripe. We also discuss Sal's intriguing transition from a pre-med student to a leading figure in the investment world, providing listeners with a unique perspective on building a resilient and diversified portfolio.Are you making the most of data in your investing decisions? We dive deep into the intersection of life science and technological investments, highlighting the transformative potential of AI for multifamily owners and operators. Sal sheds light on the perpetual need for capital raising in real estate and the pitfalls of traditional fund structures. Discover why data ownership is akin to having a Bloomberg terminal at your disposal and how innovative fee models can offer fairer investment opportunities for all.Finally, we tackle what makes a great investor and the importance of a proven track record, especially through economic downturns. Sal emphasizes the need for meaningful co-investments from sponsors and the critical role of trust and reputation in high-profile deals. Explore the intricacies of navigating wealth creation, the contrasting investment interests between men and women, and the long-term vision required for sustaining family wealth over generations. This episode is a treasure trove of strategic insights and practical advice for anyone serious about optimizing their investment approach. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
Discover the inspiring journey of Patrick Antrim, the visionary founder of nectarflow.com, as he transitions from the high-stakes world of professional sports to the multifamily real estate industry. Patrick's early influences in real estate come from his grandmother, but his unexpected career with the New York Yankees provides him with invaluable lessons on excellence, branding, and teamwork, often referred to as the "Yankee way." Through nostalgic recollections, Patrick reveals how the discipline and community spirit of baseball have shaped his leadership philosophy, which he now applies to revolutionizing the real estate industry.At just 24 years old, Patrick took a bold leap from the baseball diamond to the boardroom. Guided by mentorship from the Hon. George Argyros, the former owner of the Seattle Mariners, Patrick learned to navigate the complexities of the multifamily real estate market. His story underscores the significance of finding the right mentors, creating fail-safe environments, and pushing the limits of what's possible. Patrick's high-performance expectations and insights into motivating and managing teams provide a unique perspective on the parallels between sports and business.As we explore the future of work and the transformative potential of AI, Patrick introduces nectarflow™, an AI-driven initiative designed to tackle industry challenges head-on. Through engaging discussions on unlearning outdated methods, fostering innovation, and building community, Patrick emphasizes the importance of rapid failure as a tool for growth. Wrapping up the episode, we delve into the challenges of integrating siloed technologies and the innovative solutions nectarflow™ offers to streamline business processes. Join us for a compelling episode packed with insights on leadership, innovation, and the journey from sports to business. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim sits down with Lynn Musil, CEO and Co-Founder of Pay Ready. Lynn shares his journey in the multifamily industry and the innovative solutions his company provides for managing post-move-out rent collections. The conversation delves into the origins of Pay Ready, highlighting the gaps it addresses in the multifamily industry, particularly in handling the move-out process. Lynn provides an in-depth look at Pay Ready's platform, discussing its features like automated outreach, flexible payment plans, and integrations with other systems to ensure seamless ledger reconciliation.Lynn emphasizes how Pay Ready improves the experience for both property managers and former residents by making the rent collection process more efficient and less confrontational. He introduces innovative payment methods like Apple Pay and Google Pay and explains how the company uses a CRM approach to manage accounts receivable. Lynn underscores the importance of a customer-friendly communication strategy to preserve positive relationships even after residents move out.The discussion also touches on the culture at Pay Ready, with Lynn sharing insights into building a strong, cohesive team and maintaining a flat organizational structure. He outlines his vision for the future of Pay Ready, including potential expansions and the careful balance of maintaining focus while exploring new product opportunities. Lynn's approach to involving clients actively in the development process ensures that Pay Ready continues to meet the evolving needs of the multifamily industry.Subscribe to the Multifamily Innovation® Podcast for more industry insights and updates. #multifamilyinnovation #rentcollection #propertymanagement #multifamilytechnology #PayReady About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
On today's episode, Patrick Antrim, CEO of nectarflow.com and Chairman of the Multifamily Innovation® Council, brings his perspective on leveraging AI and technology in the multifamily industry to reposition properties.Patrick emphasizes that the core purpose of multifamily investments is to create value, both for investors seeking yields and for residents seeking housing solutions. He highlights the increasing challenges in the industry, such as rising capital costs and construction delays, which necessitate a shift towards more efficient business operations. AI and automation, according to Patrick, are the new value-adds that can unlock efficiencies and profitability that traditional physical upgrades might not achieve.Lauren Stinson, VP of Strategic Marketing & Media at Multifamily Leadership, provides her insights on the transformative potential of AI in real estate. She notes that AI offers a non-physical value addition that can yield immediate returns, revolutionizing how properties are managed and valued.Throughout the conversation, Patrick delves deep into the benefits of integrating AI into multifamily operations. He argues that technology isn't just about replacing tasks but enhancing the capabilities of employees, making their work more enjoyable and error-free. This, in turn, supports a healthier business ecosystem where investors achieve their returns, residents receive quality service, and employees engage in meaningful work.The discussion also covers the practical aspects of adopting AI in multifamily settings. Patrick describes how nectarflow.com aids companies in integrating AI seamlessly into their existing processes, improving decision-making and operational efficiency without the heavy upfront investments typically associated with new technologies. He explains that AI can simplify complex processes, reduce redundancy, and ultimately enhance profitability by allowing businesses to scale operations more effectively.The episode concludes with an open invitation from Patrick to explore the possibilities with nectarflow.com, encouraging listeners to reach out and learn more about how nectarflow.com can tailor solutions to their specific business needs and create unprecedented value in their operations. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
Discover how AI and innovation are driving critical transformations in the multifamily industry and the strategies every executive needs to implement now. In this episode, Patrick Antrim introduces Lauren Stinson, Vice President of Strategic Marketing and Media for Multifamily Leadership. Patrick and Lauren dive deep into the intricacies of multifamily leadership and innovation, highlighting the groundbreaking work and upcoming projects of their team.Patrick begins by welcoming and introducing Lauren, noting her contributions to the multifamily industry. Lauren shares her initial impressions of the company's innovative strides and how Patrick and his team are continually ahead of the curve. They discuss the importance of understanding customers, conducting national research on the Best Places to Work Multifamily®, and the role of the Multifamily Innovation® Council in fostering a community-driven approach to innovation.A key focus of the discussion is their new platform, nectarflow™. Patrick elaborates on how this platform aims to streamline workflows within multifamily operations, making processes like blogging more efficient by leveraging AI and automation. Lauren emphasizes how the platform allows companies to create and optimize workflows tailored to their specific needs, integrating tools and vendor partners seamlessly.The conversation also touches on the broader implications of AI and automation in the multifamily industry. Patrick and Lauren explore how these technologies enhance employee experience, reduce redundancy, and drive better business outcomes. They highlight the importance of data and how having access to accurate and comprehensive data can transform decision-making and operational efficiency.Lauren shares how the platform can elevate individuals within the industry, empowering them to work alongside AI to achieve greater productivity. They discuss how AI can revolutionize various aspects of multifamily operations, from marketing to maintenance, and how it can help companies stay competitive.Patrick and Lauren reflect on the importance of continuous learning, leadership, and taking bold actions to drive innovation. They encourage listeners to leverage the power of AI and data to create more efficient, effective, and innovative multifamil About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
What does it take to transform a two-person startup into a powerhouse in the high-speed internet industry? Join us as Sean Gorman, owner and CEO of Safety Net Access, unveils his remarkable journey. From pioneering in hospitality to expanding into multifamily units and commercial properties through their division, Amicus Networx, Sean shares how his competitive spirit from professional sports has shaped the company's success. You'll learn the secrets behind their seamless transition between industries and the crucial role robust customer service plays in their growth.Imagine running a tech company that maintains a personal touch in every interaction—Sean does just that. Discover how Amicus Networx has built strong relationships with clients by prioritizing direct communication and educating customers to manage expectations effectively. We delve into the challenges and opportunities presented by evolving technology in construction, and how Amicus Networx simplifies tech integration to meet high service expectations, especially for complex tech needs like gaming setups.With a strategic in-house software team in Belfast, Ireland, and a focus on hiring the right talent, Safety Net Access fosters innovation and maintains its stellar reputation. We explore the increasing demand for bandwidth in both hospitality and multifamily industries, and the importance of understanding diverse client needs. Sean also shares insights on navigating business partnerships and providing a white glove experience. Learn how their various divisions create an ecosystem that enhances customer experience and problem-solving capabilities. Don't miss this episode packed with actionable insights and inspiring stories! About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim engages with Mukund Chopra, a serial entrepreneur and early investor in companies like Groupon and Slack. Mukund shares his insights on leveraging technology and data to enhance business efficiency in the multifamily industry. The conversation delves into the core purpose of a company, emphasizing the importance of maximizing return on equity through efficient resource deployment.Mukund explains the significance of data ownership and its transformative potential when combined with AI, highlighting that the most valuable companies today are those that can access and unlock their data effectively. He provides a nuanced perspective on when not to use AI, stressing that its application should be strategic and not just a trend-driven decision.Mukund recounts his experiences in various industries, including his leadership role at Groupon during its historic IPO and his work in big data and AI. He discusses how conversational AI and machine learning have been integrated into business processes long before the current hype, advocating for a thoughtful approach to adopting new technologies.The episode covers practical frameworks for identifying areas where AI can add value, emphasizing the importance of starting with first principles thinking. Mukund also talks about the cultural shift required within organizations to embrace efficiency and innovation. He shares examples from his current venture, Blue Lake, which helps multifamily operators monetize customer data without invasive practices, illustrating how data can be a significant asset beyond traditional real estate operations.The discussion wraps up with reflections on the evolving nature of companies, comparing traditional resource-based models with modern data-driven enterprises. Mukund underscores the need for multifamily leaders to view technology as a critical component of their business strategy, not just an IT function.Overall, this episode offers a masterclass in understanding the intersection of technology, data, and business efficiency, providing valuable insights for multifamily executives looking to innovate and stay ahead in a competitive market. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
Leverage the full potential of your Multifamily Real Estate investments with insights from Elizabeth Braman, CEO of RevolutionRE.As our special guest, Elizabeth unravels the complexities of AI and data standardization in apartment investing, offering strategies for multifamily businesses looking to enhance their efficiency. We delve into the ways companies can align their data strategies with their overarching goals, transforming the way we think about property investment and management.Navigating the often-treacherous terrain of data integration, our conversation with Elizabeth Braman focuses on creating a seamless and scalable system that can stand the test of time.She highlights the importance of crafting KPIs that truly reflect a company's performance and the critical nature of involving the entire team in the data journey.We also tackle the real-world challenges that crop up when trying to wrangle various data sources into a single, coherent entity, particularly in the Multifamily Real Estate industry where standardization can feel like a distant dream.Rounding out our deep-dive into the data-centric world of Multifamily Real Estate, Elizabeth sheds light on the game-changing impact of her innovative approaches to data standardization and the role AI plays in revolutionizing the multifamily industry.We explore how historical data reveals more than just past performances. Connect with Elizabeth BramanThank you for tuning in to today's episode. If you found value in our conversation, please subscribe to our podcast on your favorite platform and leave us a rating and review.Your feedback not only helps us improve but also helps others find us. And if today's episode sparked a thought or provided a new insight, consider sharing it with a friend who might also benefit.Together, we can grow our community and continue to learn and innovate. Thanks for listening, and until next time. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is an executive level membership organization dedicated to the pursuit of the profitable Multifamily Company. We focus on the intersection of multifamily innovation, AI, technology, and leadership—emphasizing results and collaboration for business leaders determined to discover internal value, providing better experiences, and boosting company profitability.To learn more about the Multifamily Innovation® Council or to join, please visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. The platform and its events, including the Multifamily Innovation® & AI Summit, continue to drive critical discussions and innovations in the multifamily industry.Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
In this episode of the Multifamily Innovation® Podcast, part of our Meet the Partner series, we explore the transformative impact of AI in the multifamily industry with Eugene Keplinger from LeaseHawk. With a robust background in engineering and product management, Eugene brings a rich perspective from his experiences at American Express and Invitation Homes.Eugene and Patrick discuss the strategic use of AI to improve interactions between multifamily operators and their residents. Eugene provides insights into the importance of data in tailoring resident experiences and how LeaseHawk leverages vast amounts of call data to refine customer service strategies and drive resident satisfaction.Eugene addresses the broader implications of AI in the industry, including the challenges of adopting new technologies and the potential for AI to revolutionize resident engagement. He emphasizes the need for a balanced approach to integrating AI, highlighting its capacity to enhance service delivery without replacing the human touch entirely.The episode wraps up with Eugene reflecting on the future of AI in multifamily operations, focusing on the ongoing need for innovation and adaptation to meet evolving resident expectations. He underscores the significance of continuous learning and staying ahead in technology to maintain competitive advantage and improve the quality of resident interactions.Eugene Keplinger's insights underline the critical role of AI in shaping the future of the multifamily industry, from streamlining operations to enhancing resident interactions. His forward-looking approach provides valuable lessons on leveraging technology to build more connected and responsive community environments. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.To learn more or to join, visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
In this episode of the Multifamily Innovation® Podcast, Patrick Antrim, Founder and CEO of Multifamily Leadership, and Chairman of the Multifamily Innovation® Council speaks with Konrad Koczwara, CEO and Founder of Elevated Living and Multifamily Innovation® Council Partner about leveraging technology to optimize multifamily operations. This discussion explores the trajectory of Elevated Living from its inception to its role in growing nationwide. The conversation delves into the company's initial focus on fitness services and its strategic pivot to a tech-centric solution for operational inefficiencies in the multifamily industry.This episode emphasizes the importance of integrated systems to streamline operations and improve resident experiences, as part of the Multifamily Innovation® Council's focus on industry advancements. Konrad outlines how Elevated Living addresses the challenge of multiple resident portals by creating unified access to various amenities, demonstrating the company's commitment to enhancing property management processes and resident satisfaction.The podcast also previews future trends, including Elevated Living's recent innovations like automated grocery delivery and food ordering systems tailored for multifamily residents, offering practical solutions with reduced fees. These developments are presented as part of the conversation at the Multifamily Innovation® & AI Summit, highlighting the event as a key platform for industry leaders to explore technological advancements and strategic partnerships.This episode is a valuable resource for multifamily executives interested in adopting technology to enhance operational efficiency and resident services. It provides insights into how companies like Elevated Living are pioneering changes in the multifamily industry, making it a must-listen for those aiming to maintain competitive advantage in a rapidly evolving market. About the Multifamily Innovation® Council: The Multifamily Innovation® Council is an executive level membership organization dedicated to the pursuit of the profitable Multifamily Company. We focus on the intersection of multifamily innovation, AI, technology, and leadership—emphasizing results and collaboration for business leaders determined to discover internal value, providing better experiences, and boosting company profitability.To learn more about the Multifamily Innovation® Council or to join, please visit https://multifamilyinnovation.com/council.For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. The platform and its events, including the Multifamily Innovation® & AI Summit, continue to drive critical discussions and innovations in the multifamily industry.Connect:Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
The Multifamily Innovation® Council is for Multifamily Executives who want to drive profitability inside their company. This episode delves into why the Multifamily Innovation® Council isn't just an Executive level membership organization, but a movement. It fosters weekly dynamic interactions that fuel year-round growth without the constraints of a static, annual events.In this episode, we shed light on what powers the Multifamily Innovation® Council, revealing how its synergy of high-caliber executives is revolutionizing multifamily practices and pushing boundaries beyond traditional real estate operations. The Council consists of Multifamily CEOs, Presidents, Owners, Investors, Vice Presidents, Chief Technology Officers, Chief Innovation Officers, and more, who are working through issues like multifamily fraud, operational inefficiencies, rising costs, and inflation.In the fast-paced world of the multifamily industry, executives face an array of complex challenges. From grappling with the swift advancements in AI and technology to the stress of managing cash flow amidst fluctuating interest rates, the hurdles are numerous. Add to this the struggle to find and retain quality employees, navigate new regulations, and meet the high expectations of customers and investors, it becomes a relentless pursuit to stay ahead.This is where the Multifamily Innovation® Council steps in, offering an executive level membership organization focused on results and collaboration around the topics of Leadership, AI, Technology and Innovation. The council is a transformative experience for industry executives. The Council is a unique platform designed to turn challenges into opportunities for growth, learning, and innovation so that Multifamily Executives can make their business better. It provides exclusive access to the latest technologies without the need to invest in venture capital funds, allowing members to stay at the forefront of technological advancements.The key takeaways from our conversation are impactful and multifaceted. Collaboration emerges as the new innovation, where each member's unique insights create an ever-expanding network effect, enhancing the council's collective intelligence. In other words, as new members join, the council gets better and better.When people from different departments talk, this leads to more cohesive and effective strategic discussions that make the business better. The episode navigates through hot topics such as centralizing leasing offices and addressing maintenance challenges, where members share their successes, pitfalls, and learned lessonsAdditionally, we explore the power of the Multifamily Innovation® Council's proprietary challenges and opportunities roadmapping—a member driven process that prioritizes company challenges and hones in on opportunities that drive results. Embracing the human element is vital; technology is an ally, but nurturing trust and encouraging conversations empowers real organizational change.If you're a multifamily, you're invited to become part of this executive-level membership organization that thrives on making a tangible impact for you, your company, and with your contribution, the industry you serve. Connect:Patrick Antrim: https://www.linkedin.com/in/patrickantrim/Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® Summit: https://multifamilyinnovation.com/ Multifamily Women®: https://multifamilywomen.com/
Prepare to mark your calendars and join the revolution at the cutting edge of technology and Multifamily Real Estate as I, Patrick Antrim, unveil the game-changing Multifamily Innovation® AI Summit. Imagine an industry where artificial intelligence propels profitability and productivity to unprecedented heights – that's the future we're crafting at the Multifamily Innovation® Council. Throughout this episode, I share electrifying details about how our upcoming December event will merge AI effortlessly into the multifamily company, enhancing not only business outcomes but also enriching employee and customer experiences. As we walk through the council's commitment to leadership and innovation, you'll learn how our regular gatherings, webinars, and podcasts keep the pulse of transformation alive year-round.This is more than just an announcement; it's an exclusive invitation to a trailblazing congregation of AI enthusiasts and innovators. If your heart beats for AI, whether you're taking your first steps or are in the midst of product development, this segment signals a pivotal moment for your involvement. The Multifamily Innovation® AI Summit isn't just an event; it's an opportunity to be at the forefront of an industry evolution, shaping the future of multifamily living. By joining this focused summit, you'll be aligning with stakeholders who prioritize technology as a tool for progress, all while we dissect the challenges at hand and explore technological solutions that put you ahead in the AI revolution. Connect:Patrick Antrim: https://www.linkedin.com/in/patrickantrim/Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® Summit: https://multifamilyinnovation.com/ Multifamily Women®: https://multifamilywomen.com/
In an engaging interview with Kerry W. Kirby, the Founder and CEO of 365 Connect, we delve into the ever-changing landscape of property management through the lens of automation and artificial intelligence.Automated Leasing Platforms: Kerry Kirby introduces us to an automated lease signing platform that promises precision and ease for multifamily owners and operators. By harnessing the robust legal framework of Blue Moon's lease documents and integrating with screening services, 365 Connect is reducing the margin for error.The Fight Against Multifamily Labor Shortages: With a strategic blend of AI and automation dubbed Intelligent Automation, Kirby outlines how embracing technology can offer a stark solution to the industry's pain points regarding labor shortages and the grind of repetitive tasks while emphasizing the pivotal role of compliance in this journey.Streamline with AI:The pressing issue of bureaucratic red tape, especially in light of new regulations like the junk fee bill, cannot be overstated. With compliance at its core, 365 Connect has placed systematic guardrails to ensure operators stay within the bounds of the law without compromise.Personalization vs. Personal:An intriguing contrast highlighted by Patrick Antrim emphasizes the shifting paradigm from traditional personnel-heavy operations to a personalized, technology-driven approach. Integrating technology, he suggests, does not detract from customer experience; on the contrary, it elevates it by providing team members with tools to enhance their capabilities.Starting Small:A nod towards cautious optimism is given as Patrick suggests a parallel adoption strategy, ensuring validation at every step in favor of large-scale, untested changes.Multifamily Customer-Centric Innovation:Both Antrim and Kirby agree that any technological integration must prioritize the customer experience. It's about a delicate balance between tech and touch, where augmented human interaction remains paramount.The 365 Connect Promise:Kerry W. Kirby proudly notes 365 Connect's commitment to personalized, no-pressure service – truly a hallmark of their customer-centric ethos.Enthusiasm for 365 Connect's Technological Advances:As the conversation nears its end, Patrick Antrim applauds Kirby's forward-thinking vision in the creation of a lease signing experience that is not only seamless but a substantial addition to 365 Connect's already impressive array of technologies.Equip your multifamily operation with the expert insights and groundbreaking tools of the digital age - because at Multifamily Innovation, we believe in crafting tomorrow's living experiences today, and with Kerry W. Kirby's guidance, the path has never been clearer. Connect:Patrick Antrim: https://www.linkedin.com/in/patrickantrim/Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® Summit: https://multifamilyinnovation.com/ Multifamily Women®: https://multifamilywomen.com/
The Future of Multifamily Asset Protection with Overwatch's Rhys AndersenMultifamily property management is setting sail into uncharted territories and at the helm is cutting-edge technology. We're thrilled to bring you the latest episode of the Multifamily Innovation® Podcast, where the fusion of drone wizardry and property management meets. Join host Patrick Antrim as he delves into a stimulating conversation with Rhys Andersen, the visionary founder of OvrWatch, a pioneer in deploying drones for property inspections, asset protection, and comprehensive data collection.In this episode:Seeing Beyond the Horizon: The Drone Revolution in Multifamily Management - Rhys unfolds the story of how OvrWatch is dramatically altering the landscape of property inspections. Here's a sneak peek into the wealth of insights this talk provides:Inception of Innovation: Discover the spark that led Rhys to blend his expertise in inspections with drone technology, crafting a new level of efficiency and precision in the multifamily industry.The Power of 3D Modeling: Engage with the prospects of 3D models in property management; how a high-resolution virtual view can transform maintenance, documentation, and dispute resolution.Disaster Management: Learn about the role of drones in mitigating the aftereffects of natural disasters, paving the way for a frictionless claims process with insurers.Professional Drone Services in Property Complexity: As technology leaps forward, Rhys underlines the continued significance of professional services and how the complexity of properties influences drone service efficacy.Marketers' New Best Friend: Witness the surprising impact that drones are having on real estate marketing and the collection of granular data for property analysis.AI's Role in Raising the Bar: Contemplate AI's transformative potential in real estate inspections - a conversation that spotlights image recognition models and enhancing the efficiency of property management systems.Empowering Through Education: The importance of personnel training and standardization across organizations for optimal utilization of new technology.A Vision for End-to-End Visibility: Rhys and Patrick discuss the pivotal importance of comprehensive visibility and easy platform collaboration with stakeholders in property management.AI & Financial Foresight: Lastly, Patrick Antrim shares his enthusiasm for Ovrwatch's role in revolutionizing the financial analysis territory in the multifamily sector.Esteemed multifamily stakeholders and curious innovators, we cordially invite you to join us Visit https://multifamilyinnovation.com to listen to the full conversation and steer your property management capabilities toward a future replete with precision, efficiency, and groundbreaking advancements.Episode ResourcesGuest: Rhys Andersen, Founder at OvrWatch https://ovrwatch.com/Connect and Enhance Your Multifamily JourneySubscribe to the Multifamily Innovation® Podcast, where we bring you the trailblazers, the disruptors, and the luminaries shaping the mu Connect:Patrick Antrim: https://www.linkedin.com/in/patrickantrim/Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® Summit: https://multifamilyinnovation.com/ Multifamily Women®: https://multifamilywomen.com/
Welcome to the leading edge of multifamily industry insights with the Multifamily Innovation® Podcast. In this episode, we sit down with Brock MacLean, Executive Vice President and Chief Revenue Officer at LeaseHawk, to explore the transformative role AI is playing in shaping the future of multifamily leasing, management, and profitability.Diving straight into the thick of innovation, Brock MacLean details LeaseHawk's strategic application of artificial intelligence that's reshaping what we thought possible for the multifamily industry. Moving beyond mere tools, AI is now entrenched as a vital cog in enhancing intricate leasing processes, amplifying human efforts, and forging a dynamic path towards investor yields.Here's a glance at what we uncover in our discussion:Ideation to ImplementationLearn how AI is bridging the gap from concept to reality in multifamily leasing. Explore LeaseHawk's integration of voice, text, chat, and lead nurturing solutions precisely crafted for the multifamily space.Substance Over Show: Discover the essentiality of leveraging AI not just for its shimmer but for its core functionalities. Brock underlines the profound impact of AI in amplifying the essence of customer engagement and driving forward operational yields.Customer-Centric Customization: Patrick and Brock discuss implementing tech that fits like a glove, accommodating diverse customer needs, and aligning with multifamily corporate culture.Product Depth Versus Breadth: The conversation shifts towards a pivotal decision point - selecting a main product that offers a full suite of services or choosing specific point solutions. Brock presents a compelling argument for efficiency and cost savings that best-of-breed point solutions offer.Tech's Multi-faceted Role in Property Management: As we delve deeper, the episode scales the broader vision of technology within asset management. Hear from Brock and Patrick as they prepare to share actionable insights at the upcoming Innovation Summit on leveraging tech to diminish risks and amplify positive experiences.Fasten your seatbelts as we embrace the avant-garde. The podcast underscores AI's dominant footprint in contact centers - turning interactions swifter, driving up application rates, and markedly diminishing vacancy spans. Data speaks volumes, and prospects engaging with AI-tethered services exhibit a proclivity for transaction completion and application approvals.In the face of inevitable challenges, Brock MacLean emphasizes the unassailable need to embrace change. AI isn't a mere adjunct feature—it is quickly becoming the cornerstone of value in multifamily properties. Investing in robust tech infrastructure pivots companies into vantage positions for sustained success.The Multifamily Innovation® Podcast believes in the evolution that Brock MacLean and LeaseHawk epitomize—a tech-forward, efficiency-maximizing future rooted in data-driven, AI-enhanced experiences that residents and investors alike will find irresistible.For more episodes imparting the pivotal role of technology and innovation in multifamily spaces, subscribe and tune into the Multifamily Innovation® Podcast or visit us at Connect:Patrick Antrim: https://www.linkedin.com/in/patrickantrim/Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® Summit: https://multifamilyinnovation.com/ Multifamily Women®: https://multifamilywomen.com/
In an industry often seduced by buzzwords and herd mentality, the latest episode of the Multifamily Innovation® Podcast with host Patrick Antrim offers a vital antidote. Featuring guest Moshe Crane, VP of Strategic Initiatives and Branding at Sage Ventures, this episode is an urgent call to action for every high-level executive who wants to stay ahead in the multifamily landscape.Are you relying too much on conventional wisdom and the so-called 'best practices'? Moshe Crane urges you to think again. He shines a spotlight on the pitfalls of conforming to industry norms without critical evaluation, and elevates the discourse around what truly drives profitability—original thinking and proactive leadership.This isn't just another conversation about being "innovative" or "thinking outside the box." Crane emphasizes that the key to sustained success and resilience, especially during economic turbulence, lies in the continuous pursuit of knowledge. Both he and Patrick advocate for a state of perpetual curiosity, which not only prevents professional burnout but also equips you with the insights needed to make data-driven decisions and seize untapped opportunities.Are you merely a participant in the industry, or are you shaping its future? If you're content with the status quo, this episode might just disrupt your complacency. Crane brings to the table his unique pleasure in market analysis, revealing how looking at things from a different angle can uncover hidden gems and identify untapped revenue streams. It's not about following the crowd; it's about setting the pace.If you aim to be more than just another name in the industry—if you want to be an influential leader driving change—then missing this episode is not an option. Go beyond the noise and tap into something transformational. It's time to stop following and start leading. Don't let your competitors get this edge. Tune in now. #multifamilyinnovationConnect with Moshe Crane: https://www.linkedin.com/in/moshecrane/ Connect:Patrick Antrim: https://www.linkedin.com/in/patrickantrim/Multifamily Innovation® Council: https://multifamilyinnovation.com/council/Multifamily Innovation® Summit: https://multifamilyinnovation.com/ Multifamily Women®: https://multifamilywomen.com/
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim welcomes Briant Carcamo, co-CEO of Vizibly and a seasoned real estate professional. They discuss the importance of building financial expertise within employees and the role of technology in up-skilling and re-skilling individuals. Briant shares insights on how technology can help make employees smarter and improve the overall employee experience. Tune in to learn more about the cutting edge advancements in the multifamily real estate industry.Apartment property managers can greatly benefit from the use of tools and technology, as they provide valuable data and insights to inform decision-making. This episode emphasizes the importance of translating data into actionable insights, which is the main purpose of implementing tools like business intelligence platforms or data analytics products. These tools enable property managers to analyze and understand various aspects of their business, including multifamily lead management, leasing funnels, and operational levers.However, the multitude of tools available in the multifamily technology landscape can overwhelm multifamily property managers. With so many options, it can be challenging for them to determine which tools are most valuable and will yield the best results for their specific circumstances. This highlights the need for property managers to carefully evaluate their tech stack and prioritize the tools that truly make a difference for their organization.Additionally, as multifamily owners face cashflow constraints, there may be tighter restrictions on technology spend. This further emphasizes the importance of property managers reevaluating their tech stack and focusing on tools that provide real value and contribute to the efficient and profitable operation of their properties.Leveraging tools and technology empowers multifamily companies to make more informed decisions, anticipate potential issues, and take proactive measures to prevent problems. By utilizing data and predictive insights, apartment owners and operators can better manage day-to-day operations and optimize their business outcomes.Timestamps:[00:02:07] Property managers and data analytics. [00:04:37] Staying competitive in property management. [00:07:31] Being proactive in property management. [00:10:11] Increasing Renewals for Properties. [00:13:45] Streamlining communication and execution. [00:17:50] How recommendations play out. [00:19:34] Transparency in task management. [00:23:04] Rethinking property management technology. [00:27:30] AI developments in property operations. [00:31:46] Increasing operational efficiency. [00:34:17] Being property management system agnostic. [00:38:06] Making property management more profitable. [00:39:12] Tracking multifamily success.Read: It is time to reimagine how to execute operating strategy in multifamilyConnect with Briant: https://www.linkedin.com/in/briantcarcamo/ Visit https://www.vizibly.io/
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim spends time with Marc Ness, founder of WeatherShield, who shares his expertise on protecting property investments during severe weather conditions. Marc, who has over two decades of experience in construction, investment, and insurance, provides insights on how to prepare for and handle weather-related property damage claims. He emphasizes the importance of understanding property insurance policies and claims processes to ensure maximum coverage and quick recovery.Marc stresses the importance of being proactive in addressing potential storm damage to minimize future insurance claims. He explains that by addressing and correcting storm damage immediately, property owners can prevent further damage and potentially avoid costly insurance claims. Also highlighted the importance of being aware of storm damage to avoid selling a multifamily property for less than its worth due to undisclosed damage. Being proactive and knowledgeable about storm damage can help multifamily investors make sound and smart decisions to minimize financial losses. Multifamily property owners have a duty to mitigate damage and should address any issues promptly to prevent further damage and ensure coverage by their insurance company. Multifamily investors can leverage insurance scenarios to make capital improvements without spending their own money. Acquisition teams need to look for properties that have the potential for found money in them where damage has occurred. By leveraging the insurance scenario, investors can get some capital improvements accomplished without spending capital improvement dollars. However, it's important for apartment investors to be proactive in these matters rather than reactive, and to have knowledge and awareness of their options. Additionally, having a sound risk preparedness plan in place as part of an asset management strategy is important. Hidden damages can be discovered by a trained eye, such as potential leaks, holes, cracks in vinyl siding, and broken windows. By being aware of these damages, apartment property managers can address and correct them immediately, preventing further damage and potentially reducing costs in the long run.Additionally, being aware of storm damage can help property owners file insurance claims and potentially receive compensation for damages. The episode also highlights the financial impact of storm damage, which can lead to the devaluation of assets and loss of return on investment. Having foundational knowledge and being aware of storm damage is crucial in making sound and smart decisions to minimize risk and potential costs.Timestamps:[00:00:00] Severe hailstorm in North Texas. [00:03:57] Severe storm damage. [00:09:13] Apartment building vulnerabilities. [00:12:14] Storm damage and multifamily property value. [00:16:04] Independent evaluation for storm damage. [00:20:41] Understanding deductibles in insurance for multifamily properties. [00:23:00] Insurance premium misconceptions. [00:29:36] Independent assessment for apartment property damage. [00:31:37] Contractor vs Adjuster Perspective. [00:36:24] Insurance claim mitigation in multifamily. [00:38:47] Focus on one thing.Connect:Marc Ness: https://www.linkedin.com/in/marc-ness-101bbb7a/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim provides an inside look at the most recent meeting of the Multifamily Innovation® Council. This Council is open to multifamily owners and operators with 1,500 units or more who are dedicated to driving innovation in the multifamily industry.The episode delves into the significance of comprehending the financial impact of a multifamily business and utilizing that knowledge to enhance productivity and improve the business. Antrim highlights that with the advancements in AI, there has never been a better time to reimagine a business. Furthermore, the discussion emphasizes the importance of educating employees about the financial picture early on in their careers and motivating them to invest in themselves and their skills. The ultimate goal is to elevate both the multifamily company and its employees, leading to a more successful and productive business.Antrim stresses the importance of defining success and understanding how it is perceived by different people in the company. Asking regional apartment managers, property managers, and other employees to define success and paying attention to whether it is activity-related, occupancy-related, or financial-related is an effective strategy.The episode also highlights the opportunity to educate employees about the financial picture early on in their careers and incentivize them to invest in themselves and their skills. By clarifying who the multifamily company is managing for, such as investors who could be teachers, firefighters, or first responders, employees can better understand the financial impact of their decisions and expect more from their company and themselves. Overall, the episode underscores the importance of defining success and ensuring that everyone in the company is aligned and working towards the same goals.Antrim also mentions the importance of incentivizing employees to learn financial skills and focusing on preventative measures for late rent payments in apartment communities to improve the business. One suggestion is moving the date for collection bonuses earlier in the timeline to encourage employees to be more proactive in addressing late payments. Antrim also emphasizes the importance of training multifamily employees on financial understanding at every level of the business and defining success based on financial metrics rather than just occupancy or activity. Additionally, Antrim discusses the idea of offering incentives to apartment residents for timely rent payments and including provisions in leases that allow for one free waving of a late fee in case of financial hardship. A focus on financial education and preventative measures can lead to improved business outcomes for the multifamily industry.Timestamps:[00:00:36] Cashflow obstacles for apartment operators. [00:06:33] Using negative energy in business. [00:07:26] Lease incentives for financial accountability. [00:11:28] Emotional collections during COVID. [00:15:28] Financial understanding in a multifamily business. [00:19:56] Car ownership and payments.Resources:Connect with Patrick: https://www.linkedin.com/in/patrickantrim/Join the Multifamily Innovation® Council: https://multifamilyinnovation.com/multifamily-innovation-advisory-council/Register for the Multifamily Innovation® Summit: https://multifamilyinnovation.com/
Today on the Multifamily Innovation® Show, Patrick Antrim discusses the importance of standardized and normalized data in the multifamily industry with Elizabeth Braman, Co-Founder and CEO of Revolution RE. Elizabeth's company provides tactical insights and reporting for peak apartment performance.The episode also includes announcements for the Multifamily Innovation® Summit and the Multifamily Innovation® Council, which provides support and networking opportunities for owners and operators of 1,500 units or more. Patrick and Elizabeth discuss how using data for benchmarking, resident experience analysis, and risk management can help improve apartment property performance and retention. This includes analyzing year-over-year performance, team productivity, performance metrics, online reviews, sentiment, and emails to determine the health of a particular multifamily property. Data can be used to identify opportunities or potential weaknesses in multifamily property performance for risk management purposes. Other use cases for data include multifamily revenue growth, testing new technologies, and regulatory compliance. By having standardized data in the same environment and format, comparative analysis can be done to improve upon current practices and learn from the competitive set.Additionally, today's episode delves into the benefits of offering apartment amenities and experiences to residents, which can enhance their overall experience and increase retention. One way to measure their impact is by analyzing online reviews, which are the primary means by which most people find housing these days, especially within the multifamily industry. Positive reviews can lead to increased traffic from online leads, while negative reviews can have the opposite effect. Although determining the value of these offerings can be difficult, it is crucial to consider their overall impact on resident experience and retention.Elizabeth stresses the importance of having a structured and focused data strategy for multifamily companies to effectively use data and achieve results. She recommends starting by identifying which data sources to work with and setting achievable, measurable, and worthwhile goals. She also emphasizes the importance of involving everyone in executing the plan and committing to training and exploration. Time Stamps: [00:06:53] Clean data for AI applications. [00:09:55] Thinking about data today in the apartment industry. [00:13:01] Standardizing data for comparative analysis. [00:19:40] Using data to prove the multifamily business model. [00:28:47] Predictive analytics in real estate. [00:33:25] Rental property data challenges. [00:35:00] Small clients benefit from data. [00:43:17] Building a consistent multifamily brand. [00:44:09] Predictive models in property management. [00:48:26] Increasing value of products. [00:52:33] Responding to negative reviews.Resources:Revolution RE - https://revolutionre.com/Elizabeth Braman - https://www.linkedin.com/in/elizabethbraman/Patrick Antrim - https://www.linkedin.com/in/patrickantrim/Multifamily Innovation® Summit - https://multifamilyinnovation.com/Multifamily Innovation® Council - https://multifamilyinnovation.com/multifamily-innovation-advisory-cou
Welcome to the newest episode of The Multifamily Innovation® Podcast, your go-to platform for gaining an edge in the multifamily apartment industry. This episode is hosted by Patrick Antrim, the Founder, and CEO of Multifamily Leadership. In this episode, we are excited to share some key announcements and introduce our guest, Steve Jarvis, the CEO of CredHub.We're delighted to announce that the planning for the Multifamily Innovation Summit is in full swing. This event is a gathering of multifamily investors, developers, operators, and third-party managers committed to driving innovation within the industry. Registration is now open, and you can register today at MultifamilyInnovation.com. Among our exciting line-up of activities, we have the Multifamily Innovation Awards show, celebrating categories from the esteemed Best Places to Work Multifamily® to the Multifamily Innovation® Bootstrapper award. Our Innovation Showcase, exclusive talks with the Multifamily Innovation Council, and high-level networking events are also not to be missed.If you're an owner or operator of 1,500 units or more, be sure to check out the Multifamily Innovation® Council. This initiative is not just about technology; it focuses on the processes, leadership, and innovation necessary to enhance business performance.In this episode, we're thrilled to welcome Steve Jarvis, the CEO of CredHub. Steve has an impressive background in travel, having worked for Expedia and Alaska Airlines, always being on the cutting edge of technology. His present focus is on CredHub, a company dedicated to reducing rent delinquency and providing substantial value to residents.Episode Highlights:Patrick and Steve delve into Steve's experience at Expedia and Alaska Airlines and his leadership role in digital transformations.They discuss the mission and benefits of CredHub and how it's reshaping the property management sector within the multifamily industry.Patrick and Steve examine the opportunities for the apartment industry to adapt to emerging technologies, referencing Steve's experiences in large legacy brands.Steve explores the challenges and solutions for catalyzing business innovation within established multifamily companies.The episode includes an in-depth Q&A with Steve, where we explore his journey from Alaska Airlines and Expedia to co-founding CredHub, discuss the challenges he faced while leading digital transformations, talk about his approach at CredHub, and probe his thoughts on how to encourage innovation in the multifamily industry.Thank you for tuning in to The Multifamily Innovation® Podcast. We look forward to bringing you more insightful conversations and innovative insights in future episodes.Connect:Patrick Antrim: https://www.linkedin.com/in/patrickantrim/Steve Jarvis: https://www.linkedin.com/in/sbenjarvis/CredHub: https://credhub.com/Steve's Email: sjarvis@credhub.comCredHub Phone: (833) 888 2733
In today's episode of the Multifamily Innovation® Podcast, we dive into the value of fitness programs inside your apartment community and how one company is catching momentum from some top brands in Multifamily.Host, Patrick Antrim, talks with the Founder of Swyft Fitness, Will Gonzalez who is rethinking what is possible for fitness programs at multifamily properties across the nation.Overview of the episode:Will shares the inspiration behind the company and the gap it fills in the multifamily market.Swyft Fitness is a boutique fitness concept that differs from traditional gym experiences. The emphasis on camaraderie and community is essential and plays a significant role in their fitness experiences.Gonzalez realized that group fitness centered around resident retention and residents being able to meet one another was definitely a new concept.Swyft Fitness collaborates with property managers and developers to integrate fitness programs into apartment communities and employs a strong network of fitness instructors in all of their markets to ensure the best possible experience for apartment residents.Gonzalez personalizes all of the fitness amenities and onsite experiences to accommodate the specific properties' needs. Whether it's virtual or onsite, team members are present and will help property managers get the most use out of the apartment community amenities, like the gym, pool, clubhouse, and outdoor areas.A core mission of Swyft Fitness is to educate and encourage property managers and owners to see their entire property, surrounding hiking trails, and even community events that are centered around lifestyle, health, and fitness as resident retention strategies.Swyft is integrated with all the third-party credentialing software companies out there to make a smooth transition and they cover all of the insurance and onboarding credentialing that's required for almost every property management.Swyft also handles all of the marketing materials and online booking. They do all of the heavy lifting so apartment property managers don't have to.Gonzalez offers advice to property managers, developers, and corporate HR professionals on the value of multifamily fitness amenities.Connect:Will Gonzalez: https://www.linkedin.com/in/will-gonzalez-swyftfitness/Swyft Fitness: https://app.swyftfitness.com/apartment-fitness-classes Patrick Antrim: https://www.linkedin.com/in/patrickantrim/Engage:Register for the Multifamily Innovation® Summit now: https://multifamilyinnovation.com/Apply to be a part of the Multifamily Innovation® Advisory Council: https://multifamilyinnovation.com/multifamily-innovation-advisory-council/
In this episode of The Multifamily Innovation® Podcast, host, Patrick Antrim, CEO of Multifamily Leadership, takes a deep dive into the Year-on-Year (YOY) trends among the Best Places to Work Multifamily®, and the key differentiators that set these companies apart.What you'll learn in this episode:The increasing emphasis on Inclusion among the Best Places to Work Multifamily®, including a rise in seminars, workshops, and Inclusion Task Forces.The growth in Professional Development opportunities, with more companies reimbursing employees for certifications, business education, workshops, and tuition.The emerging trend of special services or accommodations for military families.The decline in companies providing workplace facilities for exercise and fitness, and the slight drop in remote working among Best Places to Work Multifamily® employees.A marginal dip in employee evaluations of their employers' performance, with specific concerns around benefits packages, timely communication, and staffing levels.Key differentiators of the Best Places to Work Multifamily®:Superior benefits programs, including retirement planning, life insurance coverage, disability benefits, and tuition reimbursement.A higher level of trust between employees and leadership, with leaders demonstrating genuine care for their employees' well-being.A safer environment for employees to express their honest opinions without fear of negative repercussions.Greater likelihood of offering paid time off for community service, reimbursement for certifications, business education, and tuition.About the Multifamily Innovation® Summit:Find out more about the Multifamily Innovation® Summit taking place in December, where the winners of the Best Places to Work Multifamily® program will be celebrated. Visit MultifamilyInnovation.com/awards for more details on the Best Places to Work Multifamily® Program.Visit MultifamilyLeadership.com to see all events, news, and insights in multifamily.Enjoy the show, and don't forget to subscribe to stay updated on the latest trends and insights in the multifamily apartment industry.
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim delves into the power of stepping outside our comfort zones in order to spark innovation and success within the multifamily industry.Show Notes:Introduction: Patrick emphasizes the importance of taking action outside our comfort zones in order to foster innovation within multifamily organizations.Challenges: Often, individuals may feel reluctant to take risks and try new things within their organizations, especially when their past experiences resulted in failure.Multifamily Innovation® Summit: Patrick highlights the annual event, which brings together individuals making rent more valuable for customers, and showcases the Multifamily Innovation® Awards, including categories such as Best Places to Work and Bootstrapper Award.Multifamily Innovation® Council: A platform for high-level networking among multifamily operators with 1500 or more units, providing a feedback loop and shaping the priorities and interests within the industry.Importance of innovation: Patrick shares a personal story of investing in media and video equipment before the COVID-19 pandemic, which helped his business pivot and stay ahead of the curve during difficult times.Learning from past decisions: Reflecting on decisions that were made by stepping outside comfort zones and recognizing that these actions have the potential to lead to significant growth.Taking action: Encouragement to consider decisions that have been put off due to discomfort, and managing potential worst-case scenarios in order to grow in personal and professional lives.Getting involved: Listeners are encouraged to follow the Multifamily Leadership brand, attend events, and get involved in industry discussions.Closing: Share the episode with friends, subscribe, rate, and review the podcast to help increase its visibility and promote valuable content to other multifamily professionals.Don't miss the next episode of the Multifamily Innovation® Podcast, where Patrick continues to explore innovation and growth in the multifamily industry. Subscribe and follow at multifamilyinnovation.com.
In this episode of the Multifamily Innovation® Show, Patrick Antrim talks with Mark Peters, the President of Zego.Mark previously was the head of finance, payment operations, and business systems departments and has over 10 years of finance experience in the high-tech and payments space, resulting in an IPO and multiple positive exits. Patrick and Mark discuss their thoughts on macro and micro economic factors that multifamily owners, operators, and investors are having to deal with today. Topics covered:Trends in rent collections and various payment types at multifamily properties. Digital adoption in the multifamily industry, especially with regard to payment operations and business systems.Legal and economic challenges with multifamily rent payments.What you might not know about the most costly payment option and the risks associated with it.Digital-first experiences and paperless offices.Questions multifamily owners and operators should be asking partners like Zego.Much more!Connect:Mark Peters: https://www.linkedin.com/in/markdavidpeters/Zego: https://www.gozego.com/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/Get Involved:Attend/Sponsor the Multifamily Innovation® Summit: https://multifamilyinnovation.com/Join the Multifamily Innovation® Council: https://multifamilyinnovation.com/multifamily-innovation-advisory-council/Submit for a Multifamily Innovation® Award: https://multifamilyinnovation.com/awards/Attend/Sponsor the Multifamily Women® Summit: https://multifamilywomen.com/
The Multifamily Innovation® Show brings you the latest insights and strategies to help you succeed in the multifamily real estate industry. Our guest for this episode is Briant Carcamo. He's the Co-CEO of Vizibly and a seasoned real estate professional with an impressive track record in revenue management, budgeting, and business intelligence at some of the largest multifamily property management firms, including Steadfast and Greystar. In this episode, Patrick and Briant discuss:How the collision Briant brings with Silicon Valley and an inside knowledge of the realities of putting deals together has helped him build Vizibly.What inspired Briant to create a decision intelligence platform for multifamily property owners.Who this product is for and how it impacts their productivity and efficiency.How Vizibly helps property owners manage their investments.The features, benefits, and unique attributes of Vizibly.What multifamily property owners are saying about Vizibly, how they're benefitting from the technology, and how they've been successful with implementation.What's in store for Vizibly in the future, challenges faced while developing the software, and Briant's advice for property owners looking for multifamily financial budgeting tools.Connect:Website: https://www.vizibly.io/Email: briant@vizibly.ioBriant on LinkedIn: https://www.linkedin.com/in/briantcarcamo/Patrick on LinkedIn: https://www.linkedin.com/in/patrickantrim/Register:For the Multifamily Innovation Summit: https://multifamilyinnovation.com/
In this episode of the Multifamily Innovation® Show, Patrick Antrim talks with Kyle Finney, Business Development Manager of Arize, to illustrate how smart tech can be leveraged affordably. And how, even in tight cost-cutting times, owners can fortify their portfolio by optimizing their operational efficiencies, maintaining strong retention and occupancy rates, and building more resilience into their assets. At the end of the day, Owners need to justify the expense and see the short-term and long-term value when cost-cutting.Patrick and Kyle covered the following topics:The current climate in the multifamily industry.How and why proptech is the secret weapon to multifamily'seconomic resiliency.How proptech addresses operational efficiencies in multifamily.What is centralized leasing and how it benefits owners and operators of multifamily assets.How to implement these solutions while staying within budget.Integrations and installations within existing multifamily properties.Connect:Kyle Finney - https://www.linkedin.com/in/kyle-finney/Patrick Antrim - https://www.linkedin.com/in/patrickantrim/Multifamily Innovation® - https://www.linkedin.com/company/multifamilyleadership/Websites:https://www.arizehub.com/https://multifamilyinnovation.com/
Do you know the biggest threat to your multifamily investments? It's not a market crash or a natural disaster, it's something much closer to home. In this episode, Patrick is joined by Marc Ness, Founder of WeatherShield. Marc is a construction expert with 20 years of experience in the insurance industry, who will reveal the hidden storm damage threat that could cost you your investments and the secret to protecting them. Marc is a seasoned expert in the property insurance claims and construction industry, with a background that spans over two decades. He grew up in central Iowa where he developed a love for construction and worked in lumber yards and construction companies before starting his own construction company while in college. After working for one of the top 5 insurance carriers for almost 20 years, Marc went on to oversee operations for a commercial roofing company, where he saw first-hand the challenges that multifamily and commercial real estate investors face in their investment and asset management strategies. Marc recognized a gap and created WeatherShield, a company that helps investors and property managers avoid making costly mistakes related to storm damage. Here are some of the topics covered in this episode:Why multifamily investors and property managers seem lack awareness the resulting effects of storm damage.What things need to be considered if someone thinks they have storm damage and are considering filing a claim.The biggest opportunities being missed by multifamily investors.Common mistakes real estate investors and property managers make when it comes to managing storm damage risk.The importance for investors to have a thorough evaluation of their properties by someone trained in storm damage evaluations.Overview of WeatherShield and it's helping the industry, how to learn more and how to get in touch with Marc.Make a Connection:Marc Ness: https://www.linkedin.com/in/marc-ness-101bbb7a/Patrick Antrim: https://www.linkedin.com/in/patrickantrim/Multifamily® Innovation: https://www.linkedin.com/company/multifamilyleadership/Websites:https://weathershieldpro.com/https://multifamilyinnovation.com/
Multifamily Leadership, is an events, news, and media platform. It's where Multifamily Innovation, technology, Investments, and Leaders converge. As part of our Multifamily Innovation® Summit, we share time with innovative brands as part of our "Meet the Sponsors" series that showcases those brands that are supporting the platform to advance technology, innovation, leadership, and investments.Be sure to register for the Multifamily Innovation® Summit at multifamilyinnovation.comToday Patrick shares time with Mark Schmulen who is now the General Manager at RealPage SmartBuilding, but was the Co-Founder and CEO of Chirp Systems, a company acquired by RealPage.In this episode, Patrick and Mark discuss:What is RealPage Smart Building and how is it making life better for apartment owners and operators?Mark shares how brands like Stratis, Chirp Systems, and RealPage come together while remaining focused on delivering great value to apartment property staff and management in a seamless manner.Mark discusses how he Co-Founded Chirp Systems and what the process was like for them as they worked closely with Camden Property Trust to develop the product, which ultimately led to the acquisition by RealPage.Patrick and Mark talk about how smart apartment homes and smart multifamily buildings are becoming less of an amenity and more of a necessity, and what RealPage Smart Building is doing to centralize building management and automation.Mark is excited about their apartment retrofit solutions and talks about the new innovations that are allowing operators to get more creative and find ways to realize cost savings, staff productivity, and operational efficiencies. Connect with Mark on LinkedIn at: https://www.linkedin.com/in/markschmulen/Connect with Patrick on LinkedIn at: https://www.linkedin.com/in/patrickantrim/Register for the Multifamily Innovation® Summit: https://multifamilyinnovation.com/
Multifamily Leadership, is an events, news, and media platform. It's where Multifamily Innovation, technology, Investments, and Leaders converge. As part of our Multifamily Innovation® Summit, we share time with innovative brands as part of our "Meet the Sponsors" series that showcases those brands that are supporting the platform to advance technology, innovation, leadership, and investments.Be sure to register for the Multifamily Innovation® Summit at multifamilyinnovation.comToday Patrick shares time with Nishant Phadnis who Today Patrick shares time with Nishant Phadnis who is the Chief Product Officer at Rent. and has been with the company for over a decade. Nishant discusses the solutions Rent. is providing to the multifamily industry in innovative and creative ways.Today's episode covers:How the Rent. rebrand is more than just a rebrand, it's a transformation and is making a difference in the multifamily industry.Nishant discusses how Rent. is a two-sided marketing and automation platform that simplifies the apartment renter experience by matching the right property with the right renter.According to Nishant, Rent. gets nearly 50 million unique monthly apartment home seekers each month coming to their network of sites.Rent. has launched two brand new products: RentSocial. for Snapchat and RentSocial. for TikTok.Attracting and Engaging are the two key pillars for Rent. with their work within the multifamily industry and how they interact with their clients.Rent. spends time talking with renters every day and is able to gather valuable feedback from them regarding what they want, what they need to know, and how to streamline the apartment rental process for them.Nishant says Rent. is obsessed with making sure their client experience, and even potential renter experience, is as delightful as possible while providing valuable solutions.Connect with Nishant Phadnis on LinkedIn: https://www.linkedin.com/in/nishantphadnis/Connect with Patrick Antrim on LinkedIn: https://www.linkedin.com/in/patrickantrim/ Register for the Multifamily Innovation® Summit: https://multifamilyinnovation.com/
Multifamily Leadership, is an events, news, and media platform. It's where Multifamily Innovation, technology, Investments, and Leaders converge. As part of our Multifamily Innovation® Summit, we share time with innovative brands as part of our "Meet the Sponsors" series that showcases those brands that are supporting the platform to advance technology, innovation, leadership, and investments.Be sure to register for the Multifamily Innovation® Summit at https://multifamilyinnovation.com/On today's episode, Patrick spends time with Kerry W. Kirby, Founder and CEO of 365 Connect, an award-winning technology company providing marketing, leasing, and resident service platforms for the multifamily housing industry.Patrick and Kerry discuss the solutions 365 Connect is providing to the multifamily industry and how they're innovating the entire process of leasing, marketing, and managing / operating your apartment portfolio.365 Connect offers 60 different types of integrations with all the major property management platforms on the market.They produce content in house which grows websites that feed back into the social media channels that everybody's using and leveraging.They refer to it as "a three-headed monster." 365 Connect grows a website, grows a digital footprint inside of Google, feeds your social media channels and gives you those valuable back links from your social media back onto your website. 365 Connect has discovered that the properties using this product have about a 40% jump in lead generation versus those who don't.Their most current product offering leverages what they're doing in automation with the ability to take a lead all the way through an application, create a lease with addendums, invoicing, and collecting payment and signatures without any human intervention. Everything is delivered right to the dashboard.Not only is 365 Connect making waves in the apartment industry, but they also believe in giving back and Kerry and his wife have a charitable fund that is very close to their hearts.Kerry is the Chair of Technology Initiatives for the Multifamily Innovation® Advisory Council. https://multifamilyinnovation.com/multifamily-innovation-advisory-council/To learn more about 365 Connect, find them online here: https://www.365connect.com/To connect with Kerry W. Kirby, find him on LinkedIn here: https://www.linkedin.com/in/kerrywkirby/
Henson Orser founded Two Dots, a venture-backed technology company dedicated to solving the problem of apartment leasing fraud using some of silicon valley's most advanced AI, while bringing operational excellence to multifamily property managers along with it.He started his career working in banking at Goldman Sachs in New York. After a successful trading career, Henson made the jump to working as one of the first employees at another VC-backed technology company helping apartment property managers increase ROI through digital marketing to their residents. After seeing up close what a time-consuming and expensive problem leasing fraud was for property managers, he realized there weren't any great companies solving the problem end-to-end and that's how he founded Two Dots.In this episode, we covered:What the Two Dots journey is all about.How is this tool different in giving results from other products in the multifamily market.How this tool can efficiently help apartment property managers in verifying income and employment, and fraud prevention.What problem is it solving in terms of apartment leasing processes.What are the exciting things Two Dots can bring to the future of multifamily.Connect with Henson Orser on LinkedIn
Joe Curd is the Director of Multifamily National Accounts at Stealth Monitoring. Stealth protects assets for businesses with high quality video monitoring and surveillance. In multifamily, there is a significant worry about security. One of the top reasons a resident does not renew their lease is that they feel unsafe and uncomfortable on a property. We want residents to feel safe while on the property. Current systems are mostly used after a problem has occurred. Being able to tell residents “we caught it on camera and sent the footage to the police” is not comforting because the crime still happened. Stealth Monitoring fixes this by using speakers to alert the problem-causer that they're on camera, scaring them off before there is any real problem. Also by using 24/7 eyewitness surveillance, self-guided tours become less risky since any damage would be caught on camera. Any attempt at theft would be stopped in its tracks. Many of the reasons that make collecting drivers licenses before touring necessary would be reduced. In this episode, we covered:Why the current security systems on place in multifamily properties (such as closed circuit TV and patrols) are ineffectiveHow a reputation for safety issues scares off ideal prospects, particularly for two or three bedroom apartment unitsWhat additional expenses occur in multifamily as a result of higher crime and safety issuesWhat top multifamily investors are preparing for by putting a bigger focus on safetyWhy resident retention and amenity criteria surveys are inaccurate, and what to look for that doesn't make those listsWhere self-guided tours are going to be in 10 yearsHow a proactive surveillance system fills the holes that a standard reactive system has Connect with Joe Curd on LinkedIn
Nice Healthcare gives residents access to cost-effective healthcare right in their apartment.In this episode, we sit down with John Young, who is the Senior Vice President of Growth at Nice Healthcare, and Kelly Krasner, the Vice President of Growth.Why are we talking about healthcare for residents in a Multifamily Podcast? Because smart investors focus on long term investments in “community” to support a positive brand.As property owners, we're providing so many essential services like running water, utilities, access to communications with internet, TV, Wi-Fi services. Right now we're looking at better ways to provide these services - if that be solar or participation in revenue sharing for these services.Our residents have purchasing power over these things. In other words, the money they're not spending with us is going to these things. It's good business to increase the purchasing power of your residents.We want our residents to be successful, and healthy.Just like our employees. We know that when we invest in health programs for our employees, we see that as an investment with great returns. It's good for all.4.5 million people quit their jobs in March alone. And that's been going on for a while now. So where do people get access to healthcare if they're no longer working?Imagine you could offer at your apartment community comprehensive, on demand, in-home and virtual care that's affordably priced and delivered by highly trained clinicians.Our guests are redesigning comprehensive healthcare for Multifamily residents by utilizing a mix of technology and in-home care. They offer your residents in-home and virtual primary care, virtual mental health therapy, and virtual physical therapy services.In this week's episode, we covered:How to reach Alpha Returns that go beyond what other operators achieveWhy removing the “middleman” can increase revenue for multifamily properties and improve the resident experienceWhere residents are spending their money and what the multifamily industry can do to help that processHow healthcare access is a huge boon for residents and why it makes perfect sense for multifamilyWhat current customers do to try to keep access to Nice Healthcare after moving because they love it so muchCurious if this would work in your apartment community? Talk to a Nice Healthcare expert.Connect with John Young on LinkedInSenior VP of Growth at Nice HealthcareConnect with Kelly Krasner on LinkedInVP of Growth at Nice Healthcare
Meeting Recap: Multifamily Innovation® Advisory CouncilThe Multifamily Innovation® Advisory Council now has over 1.5 million apartment units being represented. The council is on track to grow to north of 3 million units by end of year, with a focus of being the catalyst for innovation, through delivering insight to leaders across the industry.This show is where we report back key trends and findings from within these meetings so that the industry can advance and build technologies that knock down problems or create bigger and better futures for Multifamily companies.A Multifamily Companies ability to innovate is a key factor for sustained growth, economic viability, increased well-being, and the development of communities.
Kyle Finney is a Business Development Manager at Arize. He works with real estate professionals to attract residents. Kyle is responsible for spearheading high-return marketing and sales campaigns.Arize is a smart home technology company that focuses on sensors and alarms. Their systems find minor issues and notify maintenance before they develop into serious problems (like water leaks). They also help with security, utility optimization, and enable self-guided tours after hours. In this episode, we covered:Why partnering can lead to more benefits than just buying a productHow smart home tech as an industry is changing and growingHow Arize keeps its clients on the forefront of smart home technology instead of selling a product and being doneWhat smart home technology does to affect NOI and daily expensesHow Arize adapts to the specific situation their customers are in to provide tailored experiencesWhy it's important to have smart home tech that is built specifically for multifamily properties instead of single family homesWhy many properties claim they “can't afford” smart home technology and hurt their NOI as a resultHow machine learning AI is being implemented to help make smart home technology even more effectiveKyle FinneyBusiness Development Manager at Arize
Join us for a recap of the Multifamily Innovation® Advisory Council meeting.The Multifamily Innovation® Advisory Council announced today its formal launch with over 1.5 million apartment units being represented. The council is on track to grow to north of 3 million units by end of year, with a focus of being the catalyst for innovation, through delivering insight toleaders across the industry.This show is where we report back key trends and findings from within these meetings so that the industry can advance and build technologies that knock down problems or create bigger and better futures for Multifamily companies.A Multifamily Companies ability to innovate is a key factor for sustained growth, economic viability, increased well-being, and the development of communities.The innovation capabilities of the operations include the ability to understand and respond to changing…
Parag Goswami is the co-founder and CEO of clik.ai. He previously owned an underwriting company and saw the pain of the repetitive tasks being handed…Read moreThe post The New Way to Tackle Multifamily Underwriting, Make More Deals, and Save Money appeared first on Multifamily Innovation®.
David Aaronson is the founder of Refuel Electric Vehicle Solutions (REVS). Having previously spent decades working within real estate, he now aims to help the…Read moreThe post Adding Revenue Streams to Multifamily Properties with Electric Vehicle Charging appeared first on Multifamily Innovation®.
Kyle Burkett is the managing director of asset management at Nicol Investment Company. He helps define the company's growth strategy and runs the operations and…Read moreThe post Tylenol for the Multifamily Staffing Headache appeared first on Multifamily Innovation®.
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