SaaS Metrics School

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Ben Murray brings you actionable SaaS metrics lessons that he has learned through years of being in the SaaS CFO trenches. Whether you are new to SaaS or a SaaS veteran, learn the latest SaaS metrics, finance, and accounting tactics that drive financial transparency and improved decision-making. Ben’s SaaS metrics blog consistently rates a 70+ NPS, and his templates have been downloaded over 100,000 times. There is always something to learn about SaaS metrics.

Ben Murray


    • May 20, 2025 LATEST EPISODE
    • weekly NEW EPISODES
    • 3m AVG DURATION
    • 282 EPISODES


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    Latest episodes from SaaS Metrics School

    Are Public Tech Companies Defining ARR?

    Play Episode Listen Later May 20, 2025 2:56


    In episode #282, I cover some research I did for the SaaS Metrics Summit in NYC. Are public tech companies disclosing how they define ARR? - Is ARR dead, or is it just evolving? Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page

    The Top 3 Metrics to Determine if You Have a Scaling Problem

    Play Episode Listen Later May 7, 2025 4:27


    In episode #281, I cover my top three metrics to determine if you have a scaling problem. This is a follow-up to episode #280, the growing versus scaling problem. - My foundational three metrics - What's the difference between growing and scaling? Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page Greg's podcast: https://podcasts.apple.com/us/podcast/profitability-playbook-the-simple-numbers-podcast/id1707856652

    Growing vs. Scaling? You Must Know the Difference

    Play Episode Listen Later May 6, 2025 4:13


    In episode #280, I just listened to a business podcast and must share the concept of growing versus scaling. This is such a critical concept for SaaS operators to understand. - Growing - Scaling - Metrics to measure Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page Greg's podcast: https://podcasts.apple.com/us/podcast/profitability-playbook-the-simple-numbers-podcast/id1707856652

    What Metrics to Track from 5 to 10M ARR

    Play Episode Listen Later Apr 30, 2025 2:38


    In episode #279, I'm tackling the metrics to track in your SaaS journey. One you pass 5M in ARR , a SaaS CFO can do a lot with your operational and financial data. - Use my 5 Pillar SaaS Metrics Framework - Pillar 1 Growth - Pillar 2 Retention - Pillar 3 Margins - Pillar 4 Financia Profile - Pillar 5 Efficiency - Should we segment? Retention Bootcamp:https://www.thesaasacademy.com/offers/Q2uE6U2B/checkout 5 Pillar SaaS Metrics Framework: https://www.thesaascfo.com/scaling-with-confidence-the-ultimate-saas-metrics-playbook/

    What Metrics to Track from 3 to 5M ARR

    Play Episode Listen Later Apr 29, 2025 4:13


    In episode #278, I'm tackling the metrics to track in your SaaS journey. One you reach the 3-5M ARR range, things can get really interesting with your financial profile and metrics. - Use my 5 Pillar SaaS Metrics Framework - Pillar 1 Growth - Pillar 2 Retention - Pillar 3 Margins - Pillar 4 Financial Profile Retention Bootcamp:https://www.thesaasacademy.com/offers/Q2uE6U2B/checkout 5 Pillar SaaS Metrics Framework: https://www.thesaascfo.com/scaling-with-confidence-the-ultimate-saas-metrics-playbook/

    What Metrics to Track from 1 to 3M ARR

    Play Episode Listen Later Apr 25, 2025 4:17


    In episode #277, I'm tackling the metrics to track in your SaaS journey. Things start to take shape in the 1-3M ARR range. - Use my 5 Pillar SaaS Metrics Framework - Pillar 1 Growth - Pillar 2 Retention - Are we concerned about our financial profile yet? Retention Bootcamp:https://www.thesaasacademy.com/offers/Q2uE6U2B/checkout 5 Pillar SaaS Metrics Framework: https://www.thesaascfo.com/scaling-with-confidence-the-ultimate-saas-metrics-playbook/

    What Metrics to Track from 0 to 1M ARR

    Play Episode Listen Later Apr 24, 2025 5:42


    In episode #276, I'm tackling a subscriber question who is just starting their SaaS journey. There are definitely some building blocks to put into place so you have no regrets later. - Selecting your accounting software - Who does the accounting? - Building your accounting foundation - Cash or accrual accounting - Tracking your bookings - What metrics to track? Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page

    You Must Define Your Type of Variable Revenue

    Play Episode Listen Later Apr 12, 2025 3:49


    In episode #275, I'm sharing revenue insights from helping a lot of SaaS companies with their finances. You must clearly define your major revenue categories. Next, you must define your type of variable revenue. - The 6 major revenue categories - The types of variable revenue - Why this matters Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page

    Can the Large Software Incumbents Survive the Agentic AI Competitive Threat?

    Play Episode Listen Later Apr 8, 2025 4:34


    In episode #274, I'm sharing some insight from a Mark Roberge talk in Tempe, AZ at PHX FWD. The software business is undergoing another major shift. In the 80/90's it started with on-premise software, then ASP, then SaaS, and now AI. - Business model changes - What if agentic AI entered your space? - Siebel Systems - from top player to SaaS laggard Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page

    Don't Believe the $5M ARR per Employee Hype

    Play Episode Listen Later Apr 6, 2025 4:48


    In episode #273, I'm sharing some insight from a Mark Roberge talk in Tempe, AZ at PHX FWD. Should we believe the ARR per FTE hype? - Is my SaaS being left behind? - Should we believe the hype? - Current benchmarks for ARR per FTE Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    Founders Please Close Your Books On Time

    Play Episode Listen Later Mar 26, 2025 2:53


    In episode #272, I address poor financial close practices. You must close your books on time to understand economic performance. - What day should your books be closed? - Insource or outsource accounting? - It's not just cash performance Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    Billing Pauses Wreak Havoc on Your Revenue Retention

    Play Episode Listen Later Mar 13, 2025 4:14


    In episode #271, I address a student question from TheSaaSAcademy.com. And that's billing pauses. How should we handle this with our revenue retention calculations? - Let's define a billing pause - Impact on your MRR schedule - Impact on GRR and NRR - Unpredictable revenue Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    Cohort Retention is NOT the Only Retention Method

    Play Episode Listen Later Feb 25, 2025 5:49


    In episode #270, I address the methods of calculating your retention. Contrary to those social media posts, cohort retention is NOT the only way to calculate retention. I'll tell you why. - The 3 retention calculations - What is cohort retention - What is aggregate retention - Segmentation Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    Am I a Software Co with Hardware or Hardware Co with Software?

    Play Episode Listen Later Feb 20, 2025 3:31


    In episode #269, I address a question from a recent conversation with a founder who was starting a software/hardware play. You must understand your business model and the type of company that you are building. - Am I Software or Hardware? - What is my business model? - Have you defined your SaaS P&L? - What about people-powered revenue? Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    Should Rev Ops Report to the CRO or CFO?

    Play Episode Listen Later Feb 19, 2025 5:37


    In episode #268, I address a debate that arose a recent SaaS CEO and CFO dinner in San Francisco. - What is Rev Ops? - CFO or CRO? Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    What is the Purpose of an MRR Schedule and Why You Should Care

    Play Episode Listen Later Feb 18, 2025 3:56


    In episode #267, I address the coveted MRR schedule. Done wrong, it causes a ton of headaches and can derail due diligence. - What is the MRR schedule? - Where do you source the data? - What systems house this data? Have you joined our SaaS community? https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    Should I Count Payment Processing Revenue as ARR

    Play Episode Listen Later Feb 4, 2025 4:10


    In episode #265, I address a reader's question about payment processing revenue. There are two key points. Recording the revenue on your P&L, and can I take ARR credit for this revenue stream? - The nature of your payment processing revenue - ARR credit - Gross profit Join my SaaS community to be notified of future training, webinars, templates, and more: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    How to Calculate Services Backlog in Months

    Play Episode Listen Later Jan 29, 2025 3:36


    In episode #264, I address one of the four key professional services metrics. I received a message from someone who read my blog posts about this metric. Let's break down the steps and inputs. - Services backlog - Monthly burn number - Billable FTE's Services Metrics: https://www.thesaascfo.com/how-to-effectively-manage-your-professional-services-team-with-metrics/

    The Difference Between Booking Date and Revenue Start Date

    Play Episode Listen Later Jan 23, 2025 2:22


    Episode 264 – The Difference Between Booking Date and Revenue Start Date In episode #264, I tackle a question from a SaaS CEO in Spain. They messaged me on LinkedIn about dates. Sales wants to record the contract on the execution date, and finance must begin revenue on the subscription start date. What's the right process? - Bookings dates - Revenue on the P&L Have SaaS questions? Join our community: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    How to Build Your Metrics Foundation in 2025

    Play Episode Listen Later Jan 12, 2025 6:31


    In episode #263, I address the building blocks to your financial transparency. Tired of running financially blind? Know that you can do more with your data? - Why do we need this? - Chart of accounts - 4 key data sources - SaaS P&L - Technology - Training Free training on my process: https://www.thesaasacademy.com/offers/zz3ZR2WL/checkout In-depth course on SaaS Metrics: https://www.thesaasacademy.com/the-saas-metrics-foundation Live course on SaaS metrics: https://www.thesaasacademy.com/the-saas-metrics-foundation-course-community

    How to Size Your R&D Budget for Next Year

    Play Episode Listen Later Dec 29, 2024 4:31


    In episode #262, I address 2025 planning and R&D investments. - Calculate your OpEx profile. - Factors influencing your R&D budget - Where to get your benchmark data Check out Ray's data at benchmarkit.ai

    You Can't Scale without Bookings Data

    Play Episode Listen Later Dec 28, 2024 4:13


    In episode #261, I address the world of SaaS data. Bookings data is one of the biggest data mistakes that I see in SaaS. With this data, you can forget about understanding your GTM efficiency - What is bookings data? - Sources of bookings data - What if I'm self-service SaaS? Check out my post on the bookings report here: https://www.thesaascfo.com/the-saas-bookings-report/

    When Should Your Hire a Fractional SaaS CFO?

    Play Episode Listen Later Dec 27, 2024 5:19


    In episode #260, I address the world of fractional help. I'll focus on the SaaS CFO but also share other fractional roles that I see in SaaS companies. - What ARR level should I hire a fractional CFO? - When should I hire a full-time CFO? - Fractional CFO or Interim CFO or part-time CFO - Outsourced bookkeeping - Other fractional roles My go-to firms for outsourced bookkeeping are at the bottom of this blog post: https://www.thesaascfo.com/how-to-properly-structure-your-saas-accounting-foundation/ My fractional SaaS CFO services: https://www.thesaascfo.com/saas-consulting/

    Your SaaS Metrics Playbook for 2025

    Play Episode Listen Later Dec 26, 2024 5:34


    In episode #259 I address the data and metrics required to scale your SaaS business. It's no accident when SaaS companies achieve big ARR numbers. - Growth - Retention - Margins - Financial Profile - Efficiency Free training January 10th on my metrics playbook: https://www.thesaasacademy.com/pl/2148613448 SaaS Metrics Foundation course in February: https://www.thesaasacademy.com/the-saas-metrics-foundation-live-cohort-new

    How Much Are SaaS Companies Raising in Series C and D Rounds?

    Play Episode Listen Later Dec 22, 2024 3:10


    In episode #258, I address fundraise sizes. Let's break down common Series C and D round raises. - Series C round sizes - Series D round sizes - Sourced from TheSaaSNews.com Join my SaaS community for the latest data, trends, and templates: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    How Much Are SaaS Companies Raising in Series A and B Rounds?

    Play Episode Listen Later Dec 21, 2024 4:10


    Episode 257 – How Much Are SaaS Companies Raising in Series A and B Rounds? In episode #257, I address fundraise sizes. Let's break down common Series A and B round raises. - Series A round sizes - Series B round sizes - Sourced from TheSaaSNews.com Join my SaaS community for the latest data, trends, and templates: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    How Much Capital Should You Ask for in a Pre-seed and Seed Round?

    Play Episode Listen Later Dec 17, 2024 3:10


    In episode #256, I address fundraise sizes. Let's break down common pre-seed and seed round raises. - Pre-seed round sizes - Seed round sizes - Sources from TheSaaSNews.com Join my SaaS community for the latest data, trends, and templates: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    How to Size Your Sales and Marketing Budget for Next Year

    Play Episode Listen Later Dec 5, 2024 4:31


    In episode #255, I address sales and marketing investments, ROI, and how to call BS on bookings and GTM investments. - Calculate your OpEx profile. - Use these GTM efficiency metrics - How to call BS on your forecast or budget Want to stay innovative in SaaS? Join my SaaS community: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    Onboarding is NOT a Sales Cost

    Play Episode Listen Later Dec 4, 2024 2:07


    In episode #254, I address a question that comes up often enough from SaaS teams and investors. Let's address where we code onboarding expenses. - Where do we code onboarding expenses? - When does CAC stop? Want to stay innovative in SaaS? Join my SaaS community: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    My Top 4 Professional Services Metrics – Services Margins

    Play Episode Listen Later Nov 26, 2024 3:49


    In episode #253, I address the top four metrics you should calculate and monitor if you have a customer onboarding function. This episode focuses on services margins. - Run PS like its own business unit - Set up your SaaS P&L correctly - Services margins benchmarks Check out this post for more detail: https://www.thesaascfo.com/how-to-effectively-manage-your-professional-services-team-with-metrics/

    My Top 4 Professional Services Metrics – Billable Utilization

    Play Episode Listen Later Nov 23, 2024 3:01


    In episode #252, I address the top four metrics you should calculate and monitor if you have a customer onboarding function. This episode focuses on billable utilization. - What is billable utilization? - What's a good percentage? Check out my professional services post about PS metrics: https://www.thesaascfo.com/how-to-effectively-manage-your-professional-services-team-with-metrics/

    My Top 4 Professional Services Metrics – Services Backlog in Months

    Play Episode Listen Later Nov 21, 2024 2:53


    In episode #251, I address the top four metrics you should calculate and monitor if you have a customer onboarding function. This episode focuses on services backlog in backlog in months. - What is services backlog? - How do I convert backlog into a monthly number? Join my SaaS community for events, training, templates, and networking: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    My Top 4 Professional Services Metrics – Services Backlog

    Play Episode Listen Later Nov 20, 2024 3:50


    In episode #250, I address the top four metrics you should calculate and monitor if you have a customer onboarding function. This episode focuses on services backlog. - What is services backlog? - What's a good number? - How do I manage backlog? Join my SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page

    My Top 4 Professional Services Metrics

    Play Episode Listen Later Nov 19, 2024 2:13


    In episode #249, I address the top four metrics you should calculate and monitor if you have a customer onboarding function. - Services backlog - Backlog in months - Billable utilization - Services margins Join my SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page

    How Do We Handle Churn When Customers Hit Pause

    Play Episode Listen Later Nov 15, 2024 1:56


    In episode #248, I address a reader's question. Here's the question…how can we distinguish churn from a customer freeze (pause services)? - Handling churn calculations - Handling retention calculations - Havoc with your MRR schedule Join my community for my training, templates, and content: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    Tracking GRR with a V1 to V2 Product Migration

    Play Episode Listen Later Nov 12, 2024 2:30


    In episode #247, I address a reader question from Andy. Here's the question…if I create a new version of my product from a 1.0 to a 2.0 and migrate my existing customers to it, how should I measure my GRR? - What should we track? - Should we track GRR separately for V2? - What other metrics should we consider? Got a question? Ask me here: https://drift.me/thesaascfo Or join my SaaS community and ask me here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    My Top 4 Sales and Marketing Efficiency Metrics You Should Be Measuring

    Play Episode Listen Later Nov 5, 2024 3:54


    Episode 246 – My Top 4 Sales and Marketing Efficiency Metrics In episode #246, I address the must-have GTM efficiency metrics for your SaaS business. - My top 4 - Pillar 5 of my SaaS metrics framework Have you downloaded my 5 Pillar SaaS Metrics Framework?

    12 Top SaaS Metrics Every CEO Should Measure for Sustainable Growth

    Play Episode Listen Later Nov 2, 2024 4:11


    In episode #245, I address 12 top SaaS metrics you should implement in your business. This is from a post at the link below. I love these posts, so let's see if these really are the best metrics for you. - 12 essential SaaS metrics - Ben's assessment of these metrics Have you downloaded my 5 Pillar SaaS Metrics Framework? Article Credit: https://editorialge.com/saas-metrics-every-ceo-should-monitor/

    How to Measure Your GTM ROI on Tradeshows

    Play Episode Listen Later Oct 30, 2024 2:29


    In episode #244, I address a student question from my SaaS Metrics Crash course. When we attend tradeshows, how do we measure the ROI? - MQL, SQL, Pipeline Creation - Treat your leads like cohorts Have you downloaded my 5 Pillar SaaS Metrics Framework?

    Should I Offer 15% Discounts for Annual Subscriptions?

    Play Episode Listen Later Oct 29, 2024 2:39


    In episode #243, I'm addressing a student question from my SaaS Metrics Foundation course. Should we offer discounts on annual subscriptions? - What's your retention? Cohort retention? - Month 13 renewal rate? Have you downloaded my 5 Pillar SaaS Metrics Framework?

    How Should I Report ARR Bookings in a Multiyear Contract?

    Play Episode Listen Later Oct 24, 2024 4:37


    Episode 242 – How Should I Report ARR Bookings in a Multiyear Contract? In episode #242, I'm addressing ARR bookings reporting. Bookings data is one of the biggest report mistakes that I see in SaaS finance data. You must track this correctly. - What is a booking? - What ARR do I report in my bookings report? - How do I handle multiyear contracts? - Should I use the RPO metric? Have you downloaded my 5 Pillar SaaS Metrics Framework?

    Should I Use CARR or MRR or Exit ARR in My Reporting?

    Play Episode Listen Later Oct 22, 2024 4:05


    In episode #241, I'm sharing some MRR reporting fundamentals. Let's not confuse our Board and investors. It's easy to suffer from MRR blindness if we get too fancy with our reporting. - What is MRR blindness? - What is CARR? - What is MRR? - What is Exit ARR? Have you downloaded my 5 Pillar SaaS Metrics Framework?

    Can Your SaaS Beat the $1.50 Labor Efficiency Test?

    Play Episode Listen Later Oct 15, 2024 3:36


    In episode #240, I'm sharing one of my favorite metrics. The ROSE Metric. This metric is key to a sustainable SaaS business, especially if you are struggling to reach profitability. Can you beat $1.50? - What is the ROSE Metric? - Why is $1.50 so special? - Easily calculate your ROSE Metric Download the ROSE Metric template in my templates course!

    What's the Impact of This Customer Downgrade Scenario?

    Play Episode Listen Later Oct 11, 2024 4:30


    In episode #239, I'm addressing a reader's question. Thanks, John! Here's the scenario. The customer books an annual contract at $24K ARR / $2K MRR. In Month 6, they are unhappy with the service and want to leave. The sales rep convinces them to stay and signs them up for a $12K ARR / $1K MRR contract. In addition, the sales rep convinces them to extend service for another 12 months starting at month 6. Do we count this as churn? Do we count this as a downgrade? What is the downgrade amount? Find out how this impacts bookings and retention. Join my SaaS community for training, events, templates, and more!

    Don't Make This Top Mistake in MRR Due Diligence

    Play Episode Listen Later Oct 9, 2024 4:34


    In episode #238, I'm sharing big mistakes that I see in MRR schedules. And this always happens to pop up in due diligence. This WILL limit your valuation as a seller. And it makes it hard to value SaaS businesses as the buyer. - MRR schedule - MRR waterfall - I must be able to calculate your retention - What I need to calculate retention Join my SaaS community for training, events, templates, networking, and more!

    My Top Critiques of Your 3 to 5 Year Forecast

    Play Episode Listen Later Oct 3, 2024 8:32


    In episode #237, I'm sharing tips and tricks from coaching calls on long-term forecasting. These are not easy. We have to take a step back and look at the macro-level picture. - Bookings - Revenue - COGS - OpEx - EBITDA - Headcount - Cost of ARR Check out my coaching options here!

    These Are the Top Billing Solutions in SaaS

    Play Episode Listen Later Oct 1, 2024 3:01


    In episode #236, I'm sharing the results of the billing / invoicing category from my 5th annual tech stack report. These are solutions being used in SaaS. It's not a market map. - Invoicing or billing? - Top solutions - Ben's considerations Download my 5th Annual SaaS Tech Stack Report!

    How to Calculate Retention with Both Perpetual Licenses and SaaS

    Play Episode Listen Later Sep 25, 2024 3:56


    In episode #235, I address a student's question. Yes, there are still software companies with the perpetual/maintenance model. As they transition to SaaS, we must be careful when calculating certain metrics. - The perpetual license / maintenance model - Transition from legacy to SaaS - How to track retention - Keep maintenance separate from subscriptions Have you downloaded my Academy app? Download here for iOS.

    These Are the Top Rev Rec Solutions in SaaS

    Play Episode Listen Later Sep 20, 2024 3:15


    In episode #234, I'm sharing the results of the rev rec category from my 5th annual tech stack report. These are solutions being used in SaaS. It's not a market map. - What is rev rec? - Why is it important? - The top solutions My LinkedIn Post on Rev Rec Solutions Download my 5th Annual Tech Stack Report

    You Need a Forecast Model for a Series A and B Raise

    Play Episode Listen Later Sep 15, 2024 3:45


    In episode #233, I'm sharing some of what I learned from SaaStr 2024. Today, let's talk about the projections that you need for a series A and B fundraise. - Historical data - Forecast data - The metrics Join my SaaS metrics course. Grab my SaaS Excel templates.

    The Metrics that Matter to Investors

    Play Episode Listen Later Sep 12, 2024 4:17


    In episode #232, I'm recording this from SaaStr in San Mateo. I watched a great presentation by Christoph Janz of Point Nine Capital. Here's my recap. You need to know this if you are going to raise capital. - Why clean data and metrics matter - Financial projections - Financial metrics recap - Sales metrics Live SaaS Metrics Course On-demand SaaS Metrics Course

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