Podcasts about GRR

durée : 00:57:02 - Samedi fiction - Julia part enquêter sur une mystérieuse disparition de sapins dans sa ville natale, peu avant Noël... Klaire fait Grr revisite le téléfilm de Noël pour s'affranchir, à mi-parcours, des codes et des figures imposés du genre. De quoi délivrer un message bien plus vivifiant sur l'amour et la famille. - réalisation : Mélanie Péclat

durée : 00:57:02 - Samedi fiction - Julia part enquêter sur une mystérieuse disparition de sapins dans sa ville natale, peu avant Noël... Klaire fait Grr revisite le téléfilm de Noël pour s'affranchir, à mi-parcours, des codes et des figures imposés du genre. De quoi délivrer un message bien plus vivifiant sur l'amour et la famille. - réalisation : Mélanie Péclat

In episode #337 of SaaS Metrics School, Ben breaks down why software revenue categorization is a foundational requirement for strong finance, accounting, and SaaS metrics. He explains the core revenue types every SaaS, AI, or software company should separate on their P&L—and why commingling revenue creates downstream issues in MRR tracking, retention metrics, forecasting, and company valuation. Ben walks through the major recurring and non-recurring revenue categories, then shows how clean revenue segmentation enables accurate MRR schedules, retention analysis, cash flow forecasting, and smoother due diligence with investors and acquirers. What You'll Learn The core revenue categories every SaaS or AI company should clearly define The difference between subscription, usage, overage, services, managed services, and hardware revenue Why overages must be separated at both the SKU and general ledger level How revenue categorization feeds directly into MRR schedules and waterfalls Why recurring and variable revenue must be forecasted differently How clean revenue data improves retention metrics and go-to-market efficiency analysis Why investors and acquirers expect revenue clarity during fundraising and due diligence Why It Matters Accurate MRR and ARR tracking depends on clearly defined revenue streams Retention metrics (GRR and NRR) break when revenue types are mixed together Revenue forecasting and financial modeling require different assumptions by revenue type Cash flow forecasting becomes unreliable without segmented recurring revenue data Company valuation is directly impacted by the perceived quality of recurring revenue Investors and acquirers expect detailed revenue schedules during fundraising and due diligence Strong financial systems and accounting discipline reduce friction in audits and exits Resources Mentioned Ben's SaaS revenue hierarchy framework: https://www.thesaascfo.com/the-saas-revenue-hierarchy-why-defining-your-revenue-streams-matter/ SaaS Metrics course at The SaaS Academy: https://www.thesaasacademy.com/the-saas-metrics-foundation

In this episode of The Metrics Brothers, Ray “Growth” Rike and Dave “CAC” Kellogg take on one of the biggest challenges facing modern SaaS and AI-Native companies: how to measure NRR and expansion when pricing isn't fixed anymore.With the rise of usage-based, user-based-but-variable, and outcome-based pricing, the traditional world of ARR - long the backbone of SaaS metrics has been turned on its head. Contracts no longer tell the story. Spend does.Dave breaks down how to rethink ARR proxies using quarterly or monthly revenue (“implied ARR”) and why longer intervals help smooth volatility, especially for “humpback” or highly seasonal customers whose spend fluctuates dramatically month-to-month.Ray digs into what NRR was originally designed to measure and why many teams misinterpret it—especially in variable-pricing environments where a backward-looking metric can't serve as a forward-looking forecast. The brothers explain why sequential expansion, usage behavior, and real spend patterns now matter far more than traditional ARR bridges.Key topics include:Why ARR no longer maps cleanly to revenue in a variable pricing worldHow to calculate implied ARR using quarterly or monthly software revenueWhy NRR must be interpreted differently—and why survivor bias still mattersHow volatility and seasonality distort short-interval metricsWhy usage is the real leading indicator, not invoicesHow to rethink “expansion ARR” when base + variable spend changes continuouslyPacked with examples, including sinusoidal customers, misleading GRR math, and the dangers of splitting base versus variable revenue, this episode gives operators and investors a practical framework for measuring customer growth when pricing is anything but predictable.A must-listen for CFOs, RevOps leaders, and anyone trying to modernize SaaS metrics for the AI era.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The morning after Airbase's sale closed, Aneal Vallurupalli woke up to a very different org chart. Before the deal, roughly a third to almost half of the company reported to him, including onboarding, professional services, account management, customer success, and financial services revenue, he tells us. The day after, those teams rolled into the acquirer and “I have my EA reporting to me. And that was it,” he tells us. It left him thinking, “wait a minute… I'm not making any decisions anymore,” he tells us.That jolt became a pivot point. Rather than chase another title, he went looking for roles where finance could architect the whole engine—customer journey included. It's the same instinct that once led him to peel back Airbase's retention problem: starting with GRR by segment, then listening to Gong calls and mapping every step from contract signature to renewal, he tells us. Retention, he concluded, is almost never a single-issue story.Today, four weeks into his CFO role at Drata, it already feels like “the third quarter operating” there, he tells us. He talks about “ruthless prioritization” as a muscle first trained in high-level tennis and investment banking, where time, not money, was the real constraint.Now he wants finance to be the company's best “so what” team—not just reporting variances, but offering an informed view on what to do next. Even with AI, he is wary of “tool proliferation” and scattered agents, arguing that every business must choose deliberately what sits centrally on its data and what remains at the edge.

A diabolical defeat to ten men Everton. Pre and post match plus an exclusive segment from our Diogo Dalot interview. The independent, satirical Manchester United supporters' fanzine - for adults only, contains expletives, talks MUFC, or not at times, as we, once again, can't maintain momentum. Grr! And you can now support the growth and development of this small but rather unique fanzine podcast each month at https://www.patreon.com/rednews Thank you.

We know the teenage eye rolling with the words, “Whatever!” Most parents would love to them drop that attitude. But the growl of GRR in front of attitude can be the catalyst for a great attitude bomb!Support the showSupport our ministry by clicking "Support the show" above where you will be directed to our website. You will find a "Donate" button at the bottom of the page. Thank you and God's blessings.Dr. Debra Peppers, "Dr Pepper" https://saltandlightministry.com/

Bum N Zilly are back with another silly episode about sports, wrestling and other fun stuff like Tom Brady cloning his dog. This week for sports the brothers talk about the Lakers surprising start to the season, the Sabres bad overtime luck and the Lions let down performance against the Vikings. Bum N Zilly also review WWE's most recent SNME event and also deep dive into Aerosmith's 1998 hit single "I Don't Want to Miss a Thing." Bum begins the show reviewing last week's prop bet on a trust it Thursday.01:15 Broncos vs Raiders, some November talk and Bum is heading to the cabin04:24 The weather report brought to you by Bum outdoors 08:43 Byll ignores the phone call again and show comments 13:26 Tom Brady's dog clone 15:49 The Kenny Albert broadcast 18:06 The World Series 21:12 Show intro21:26 Reaves leading the Lakers to a victory over the Timberwolves 24:45 Nick Smith Jr. arrives in Portland and the Lakers make Wemby foul out 27:40 Zilly's Laker stat cuts 29:49 T-Pups update with A-Rod30:47 The Sabres overtime report (Ovi's 900th)35:35 The Wild win on a net error 37:17 Lions lose to the Vikings (Meditation) 43:18 Send O-line help for the Lions at Commanders preview 46:50 Vikings vs Ravens preview 48:21 Jets are reloading and other NFL week 10 matchups (Gabbie's survivor pick)52:51 WWE's Saturdays Night Main Event review 1:12:56 A King of the Ring history lesson for Cena's final opponent 1:15:43 Aerosmith's "I Don't Want to Miss a Thing" single 1:24:25 Minneapolis venue "The Armory"1:26:26 GRR and OSN suggestions 1:27:30 Outro           Want to get your thoughts involved with the podcast?Check us out on Twitter/X @BumNZillyshowEmail at bumandzillyshow@gmail.com

In this week's episode the brothers have a lot of sports to catch up on including the start of the Sabres and Lakers seasons, NFL week 8 results, and a Lions vs Vikings preview. Bum N Zilly also predict WWE's Saturday Nights Main Event and wrap up the show reviewing Aerosmith's 12th studio album Nine lives. Of course there is plenty of other nonsense that come into play along the way. Zilly starts the show off with the origins of 6,7.01:47 Lakers and Timberwolves prop bet04:10 Three drinks from your fingers 06:39 GRR reference and show comments 08:22 World Series and show intro 10:30 Twins hire a new manager 11:47 Lakers and Timberwolves (AR's 50 burger)13:30 Chauncey Billups betting scandal15:28 Laker turnovers in Portland 16:43 Sabres update and Fantasy Hockey (Maple Leafs games)19:20 Wild update (Sabres vs Blue Jackets)22:40 Hutch gets paid! (The Lion's Halloween party) 25:39 NFL Week 8 results 30:45 Carson Wentz's season ending injury 32:32 Lions vs Vikings preview (Byll non call)36:07 Brian Branch gets baptized 37:38 Lions vs Vikes score predictions and other NFL week 9 matchups 40:04 Predicting potential WWE story lines for the future 41:35 Saturday Night Main Event's predictions44:26 Jeff Hardy (prop bet update) Rusev and other potential storylines 48:13 Game day jersey drip (Goff on the manning cast) 50:18 Reviewing Aerosmith's 12th studio album "Nine Lives"1:24:06 Ranking the tracks from "Nine lives" (previewing "Just Push Play" and "Bicentennial Man")1:28:50 Outro  Want to get your thoughts involved with the podcast?Check us out on Twitter/X @BumNZillyshowEmail at bumandzillyshow@gmail.com

Is the traditional LTV formula giving you misleading results when you have multi-year SaaS contracts? In episode #321, Ben Murray unpacks a listener's question about how Lifetime Value (LTV) should be calculated when customers sign multi-year agreements. Using real-world finance and accounting logic, he breaks down how multi-year contracts can inflate your aggregate revenue retention (GRR) and distort LTV:CAC ratios — and how to fix it. You'll learn when to adjust your LTV calculation to use cohort retention, renewal rate, or aggregate GRR, depending on your business model and contract structure. The Retention Triangle! What You'll Learn: The correct LTV formula for SaaS Why multi-year contracts can artificially boost retention and lifetime value. When to use aggregate GRR, renewal rate, or cohort retention in your LTV calculation. How to interpret the “triangle of retention”: aggregate, renewal, and cohort retention. Why LTV is a point-in-time metric, not a cumulative one. How to explain your retention assumptions clearly during due diligence or a fundraising process. Why It Matters: For SaaS CFOs & Finance Teams: Using the wrong retention assumption can lead to overestimated LTV:CAC ratios, poor financial modeling, and investor skepticism. For Founders & Operators: Understanding how contract length impacts SaaS economics helps you make better pricing and renewal decisions. For Investors & Buyers: Accurate LTV and retention analysis provide confidence in the predictability of future revenue. For Accounting Leaders: Aligning your LTV calculation with your revenue recognition and retention tracking ensures accurate SaaS reporting. Resources Mentioned: No Fluff Series – The SaaS Academy: https://www.thesaasacademy.com/pl/2148384654 Quote from Ben: “Multi-year contracts can make your LTV look great — until investors realize it's inflated by locked-in customers. That's why understanding retention dynamics is critical.”

Does Net Revenue Retention (NRR) really move your company's valuation multiple? Absolutely — and the difference can be worth tens of millions of dollars. In episode #319, Ben Murray breaks down new data from Meritech Capital and Benchmarkit.ai to show exactly how changes in your NRR directly impact your revenue multiple and SaaS valuation. You'll also learn why ACV segmentation matters when benchmarking NRR and Gross Revenue Retention (GRR), and how top-performing SaaS companies are using retention metrics to drive investor confidence and higher valuations. What You'll Learn The link between NRR and valuation multiples — a 7-point jump in NRR can double your multiple. How a $5M ARR company can see a $25M valuation swing from retention improvements. The latest SaaS benchmarks from Ray Rike (Benchmarkit.ai) for NRR and GRR. Why you must benchmark NRR by ACV, not company size or industry averages Why investors prioritize retention when evaluating durability, efficiency, and predictability of revenue. Why It Matters For SaaS Founders: NRR improvements can directly increase your exit or fundraising valuation. For CFOs & Finance Leaders: Retention trends reveal the sustainability of your revenue model and influence your ARR growth forecast. For Investors: High NRR signals strong customer economics, pricing power, and efficient growth. For Operators: Knowing your NRR by ACV cohort allows smarter resource allocation and customer success planning. Resources Mentioned The SaaS CFO Academy: https://www.thesaasacademy.com/#section-1744932157830 Quote from Ben “A 5X difference in valuation multiple can come down to just a few points in your net revenue retention. That's the power of strong SaaS metrics.”

Even small errors in your MRR schedule can have a massive impact on your retention metrics, and in due diligence, that can destroy investor confidence. In episode #318, Ben Murray explains why gaps in your monthly recurring revenue (MRR) schedule create inaccurate gross revenue retention (GRR) and net revenue retention (NRR) results — and how poor invoicing and renewal practices are often the root cause. You'll learn how to identify, fix, and prevent these gaps so your SaaS financial reporting and valuation metrics remain accurate and investor-ready. What You'll Learn ✅ What causes gaps in your MRR schedule (and how to spot them). ✅ How MRR gaps distort your retention, expansion, and churn calculations. ✅ Why these data issues raise red flags in due diligence. ✅ How to align renewal dates, contracts, and invoicing to eliminate data breaks. ✅ What a clean, accurate MRR waterfall should look like for SaaS and AI companies. ✅ Why you need at least three years of clean retention data before a fundraise or exit. Why It Matters For CFOs & Finance Teams: Gaps cause misleading GRR/NRR trends that erode trust in your data. For Founders & CEOs: Bad MRR data can hurt company valuation and slow down fundraising or acquisition. For Investors: Clean MRR schedules provide transparency into predictable revenue and retention strength. For Accountants: Accurate MRR waterfalls enable stronger financial modeling and forecasting. Resources Mentioned SaaS Metrics Foundation Course: https://www.thesaasacademy.com/the-saas-metrics-foundation Quote from Ben “If there are gaps in your MRR schedule, your retention story falls apart — and investors will notice.”

Is renewal rate just another way of saying retention? Not exactly. In episode #316, Ben Murray breaks down the difference between renewal rate and the classic retention metrics—gross revenue retention (GRR), net revenue retention (NRR), and customer/logo retention. Ben explains why the renewal rate is the leading indicator of retention, especially when running annual or multi-year contracts, and why investors, private equity buyers, and your board will want to see this number alongside your standard SaaS metrics. If you're a SaaS or AI operator looking to better understand your unit economics and improve your company's valuation, this episode will help you put renewal rate into context as part of your financial metrics toolkit.

O Quim já nos disse qual é o melhor dia para casar, e a melhor idade para morrer? Foi sobre isso que falamos. Sobre isso e sobre substituir o Grr... o quê? o Grr (da música).

In episode #297, Ben Murray tackles a common SaaS metrics question: How should reactivations be treated when calculating gross and net revenue retention (GRR & NRR)? Key takeaways: Reactivated customers (e.g., those who churned quickly but later update payment info) should not be included in new revenue — doing so skews CAC and CAC payback metrics. Gross Revenue Retention (GRR) only accounts for contraction and churn — reactivations don't belong here. Net Revenue Retention (NRR) is where reactivations should be recorded — they're essentially recovered revenue from existing customers. SaaS companies with high first-month churn (e.g., due to onboarding issues) may consider calculating an adjusted retention metric. Ben also highlights his new AI chatbot on TheSaaSCFO.com — trained on his blog content for instant SaaS finance answers. Level up your SaaS knowledge here: https://www.thesaasacademy.com/

In episode #286 of SaaS Metrics School, Ben Murray breaks down one of the most common — and costly — mistakes SaaS founders and CFOs make when building their Monthly Recurring Revenue (MRR) schedules: netting contraction and expansion. This seemingly small error can break your ability to calculate key SaaS metrics like Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). What You'll Learn: The essential structure of an accurate MRR waterfall schedule Why separating expansion, contraction, and churn is crucial for calculating SaaS metrics How to calculate GRR and NRR using distinct MRR layers Why trailing 3- and 6-month annualized retention rates offer deeper insights Pro tips on segmenting your MRR by product, ICP, or geography Who This Is For: SaaS founders, CFOs, FP&A leaders, and revenue ops teams looking to improve their SaaS financial reporting and ensure clean, actionable SaaS metrics that stand up to investor scrutiny. Resources Mentioned: Join Ben's private SaaS metrics community: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Subscribe to Ben's newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page Free SaaS Metrics Tools & Templates at TheSaaSCFO.com Enjoying the show? Please rate and review the podcast — it helps more SaaS professionals discover how to build better businesses with metrics that matter.

Prædiken fra gudstjeneste i Broen d. 18. maj 2025Prædikant: Peter Jerup-ThiseTekster: Matthæusevangeliet kap. 4,18-23 og Apostlenes Gerninger kap. 2,27-47–––––––––––––––––––––––––––––––––––––––––––– Studiemateriale til prædikenen Materialet er skrevet til brug i cellegrupper, men kan også bruges som personlig refleksion, eller sammen med en mikromakker, eller ægtefælle. START MED BØN (5 MIN)Lad en person lede en bøn og bed Helligånden om at lede, og guide jer i jeres tid sammen.CHECK-IN (15 - 20 MIN)Hvis I er en gruppe på mere end seks personer, kan det være en idé at opdele jer i grupper af tre, så der bliver bedre tid og rum for alle. Har I ikke startet aftenen med at spise sammen, kan det være en god idé at lande lidt først. Del kort med hinanden, hvad I hver især ankommer med: hvad fylder I dag – godt, skidt, arbejde, familieliv?Hjælp hinanden med at holde tiden. I kan evt. sætte en timer. TAL OM PRÆDIKENEN1 Læs teksterne til prædikenen sammen: Matthæusevangeliet kap. 4,18-23 og Apostlenes Gerninger kap. 2,27-472 Har du hørt prædikenen? Hvad lagde du særligt mærke til?3 Hvad betyder det for dig, at Jesus siger “Kom og følg mig” – ikke bare “Tro på mig”?--> Hvordan har dit billede af discipelskab ændret sig gennem denne prædikenserie?4 Når du ser på dit eget liv, hvor oplever du, at Jesus siger: “Gør det sammen med mig”?--> Er der områder, hvor du føler dig kaldet til at tage et nyt skridt i handling eller tjeneste?5 GRR-modellen beskriver en bevægelse fra “Jeg gør” til “I gør” – hvor i den proces er du i dit forhold til Jesus?--> hvor oplever du, at du måske er kaldet til at hjælpe andre på deres vej?6 Hvem har “gået sammen med dig” i din trosvandring – hvem har været med til at forme dig som discipel?-->Hvordan kunne du være en sådan person for en anden?7 I Apostlenes Gerninger 2 ser vi, hvordan disciplene skaber fællesskab og deler troen.--> Hvordan ser det konkret ud i dit liv lige nu? Hvad fungerer – og hvad savner du?8 Prædikenen taler om, at det er Jesus selv, der gør os til disciple – og sender os ud.--> Hvad betyder det for dig, at du ikke skal præstere, men blot følge og pege på ham?9 Hvad kunne være ét næste skridt i din discipelskab – noget du vil “gøre som Jesus”?--> Det kan være noget konkret (fx bede for en kollega, melde sig til tjeneste, invitere nogen med i fællesskab) – del det og bed for hinanden.BØN (10 MIN)Bed for jer selv og for hinanden, og bed ind i de ting, I har delt med hinanden. AFSLUTNINGOplever du, at Gud minder dig om noget nu, som du har lyst til at dele? Det kan både være til dig selv og til andre i fællesskabet. Husk, at Gud bruger os som fællesskab til at opmuntre hinanden i tro.

In episode #271, I address a student question from TheSaaSAcademy.com. And that's billing pauses. How should we handle this with our revenue retention calculations? - Let's define a billing pause - Impact on your MRR schedule - Impact on GRR and NRR - Unpredictable revenue Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

#updateai #customersuccess #saas #businessRimple Patel, Chief Customer Officer at Eightfold.ai, joins host Josh Schachter, Co-Founder & CEO of UpdateAI, as she walks us through her strategic approach to leadership, including evaluating teams, aligning missions, and fostering a customer-first culture. Josh and Rimple also explore the role of AI in scaling business processes, covering innovations like agentic AI and AI recruiters while emphasizing the irreplaceable human element in the workplace. Finally, Rimple shares her insights on driving GRR and NRR growth at Eightfold and her strategy for scaling the company.Timestamps00:00 - Preview & Intros01:35- Overview of Eightfold.ai04:30 - AI in Talent Management08:00 - Rimple's Journey, Career Path & Industry Experience17:43 - Challenges & Insights from Her Role as CCO 20:03 - Evaluating Leadership, Talent, and Cultural Shifts 21:05 - Building a Customer-First Value System 22:09 - Team Principles & Leadership Accountability28:50 - Customer Segmentation & Health Assessment Strategies 31:13 - Revamping Customer Health Assessment33:05 - Yearly Growth Strategy: Stabilize, Scale, Soar___________________________

SaaStr 790: AI at Scale: 8 Learnings from monday.com Co-Founder and Co-Ceo Eran Zinman and SaaStr CEO and Founder Jason Lemkin Join us for an inspiring conversation with monday.com co-CEO and Co-Founder Eran Zinman and SaaStr CEO and Founder Jason Lemkin. From humble beginnings at $10 million ARR in 2017 to smashing the $1 billion ARR mark in just eight years, Eran shares their journey, challenges, and strategies that have fueled their remarkable growth. Discover the importance of customer diversity, maintaining NRR and GRR levels, leveraging AI for business efficiencies, and the impact of adopting a multi-product approach. Learn how monday.com effectively manages SMB, mid-market, and enterprise customers, and gain valuable insights into the future of AI in SaaS solutions. Perfect for SaaS founders and tech enthusiasts looking for proven strategies to scale their businesses.   ----------------------   Alright everybody in SaaS, this is it.  The biggest, best, most action-packed SaaS + AI event of the year—SaaStr Annual 2025—is coming this May. Three full days. 10,000+ SaaS and AI leaders and more tactical, no-fluff content than you'll find anywhere else.   If you want to scale faster—$10M, $50M, $100M ARR and beyond—you need the right playbooks, the right connections and the right people in your corner. And SaaStr Annual is where it all happens. We'll have 100's of Legendary speakers from companies like Snowflake, HubSpot, OpenAI, Canva, and more. More networking than you can handle—meet your next investor, co-founder, or biggest deal.  A New AI Demo & Pitch Stage— with your chance to win up to $5M in funding!  So don't wait—grab your tickets now at SaaStrAnnual.com with my code jason100 to save $100 on tickets before prices go up. That's jason 100 at saastrannual.com   See you in May!    --------------------------------------------------------------------------------------------   Do you know what would make your customer service helpdesk dramatically better? Dumping it and switching to Intercom.  But, youʼre not quite ready to make that change. We get it!   Thatʼs why Fin, the worldʼs leading AI customer service agent, is now available on every helpdesk.   Fin can instantly resolve up to 80% of your tickets,  Which makes your customers happier. And you can get off the customer service rep hiring treadmill.   Fin by Intercom. Named the #1 AI Agent in G2ʼs Winter Report.      Learn more at : inter.com/saastr   --------------------------------------------------------------------------------------------

#updateai #customersuccess #saas #business Colin Murphy, SVP & Chief Customer Officer at BMC Software joins Josh Schachter, Co-Founder & CEO at UpdateAI to share insights from his extensive experience in customer success management. Colin & Josh delve into BMC's customer-centric approach to enhance risk mitigation, adoption, and expansion within the company. As we kick off 2025, Colin also reveals the vision for the year ahead, highlighting innovative approaches in leveraging AI technology to improve BMC's customer interactions. Timestamps 0:00 - Preview 1:00 - Meet Colin Murphy and overview of BMC Software 6:30 - Customer Success at BMC Software 11:35 - Core objectives of CS 13:13 - BMC's Growth Priorities 15:01 - Engagement framework, tracking & adoption reviews 21:30 - Vision and Objectives for 2025 24:40 - Use of AI in CS and Tech Support ___________________________

In this episode of The Crosswalk Devotional, we delve into the concept of New Year’s resolutions and examine whether they truly serve us in our faith journey. Many set resolutions with good intentions, but how often do we find ourselves falling short? Together, we’ll discuss the importance of aligning our goals with God’s will, the role of grace in our efforts, and practical steps to make our resolutions more meaningful. Join us as we explore how to transform resolutions into intentional commitments that draw us closer to Christ. Join the Conversation:We’d love to hear your thoughts on resolutions! Share your experiences with us on social media @LifeaudioNetwork or via email—Have you found success in your resolutions, or have they felt like failing propositions? What strategies have worked for you in pursuing lasting change?

In episode #247, I address a reader question from Andy. Here's the question…if I create a new version of my product from a 1.0 to a 2.0 and migrate my existing customers to it, how should I measure my GRR? - What should we track? - Should we track GRR separately for V2? - What other metrics should we consider? Got a question? Ask me here: https://drift.me/thesaascfo Or join my SaaS community and ask me here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

Send us a Text Message.In this insightful episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger engage in a dynamic conversation with Jarvis Harris, Global Head of Customer Success and Renewals at Xactly. The discussion revolves around creating an effective segmentation plan for first value delivery, emphasizing the importance of early value realization in the customer journey and its impact on long-term success.Detailed AnalysisThe Importance of First Value DeliveryJarvis Harris emphasizes the critical nature of delivering first value early in the customer journey. He explains that in the SaaS world, where customers don't incur as much technical debt, demonstrating value quickly is essential for ensuring renewals, maintaining high retention rates, and driving growth revenue retention (GRR) and net revenue retention (NRR).The 30-60-90 Day Segmentation PlanHarris introduces a strategic 30-60-90 day segmentation plan for onboarding, tailored to different product types and market segments. He stresses the importance of understanding the product type, market, and customer base when developing this plan. The approach varies for self-service products, niche market products, and enterprise solutions.The Three D's of Success: Driver, Dreamer, DoerA key concept introduced is the "Three D's of Success": Driver, Dreamer, and Doer. Harris explains how identifying these roles within a customer organization is crucial for effective onboarding and value delivery. Each role has different stakes and requires a tailored approach during the onboarding process.Preventing Scope CreepTo prevent scope creep during longer onboarding cycles, Harris advises maintaining clear communication, adhering to defined goals, and having the confidence to say "no" when necessary. He emphasizes the importance of the Customer Success Manager (CSM) acting as a trusted advisor and maintaining the original definition of success.Communication and Milestone SettingConstant communication and setting interim milestones are highlighted as crucial elements in maintaining customer confidence during extended onboarding processes. Harris stresses the importance of success plans as guiding documents and the need for CSMs to have visibility into the work of professional services or partner teams.Product-Driven Onboarding StrategiesFor product-driven onboarding, especially in lower-priced, self-service scenarios, Harris recommends leveraging in-app tools like WalkMe or Pendo, community-based tools like Higher Logic Vanilla, and customer success platforms tailored to the specific needs of the product and market.Understanding Your Market and ProductHarris emphasizes the critical importance of understanding your market, product, and ideal customer profile when implementing a segmentation strategy. This understanding should inform the entire customer success approach, from staffing models to technology choices.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Dans cet épisode de notre hors-série exceptionnel célébrant les 10 ans de la journée mondiale de l'hygiène menstruelle, nous discutons avec Klaire fait Grr.Artiste et journaliste, elle apporte un regard créatif et engagé sur ce thème à travers son œuvre “Chatologie”. L'humour est un excellent moyen de remettre le sujet sérieux des menstruations sur la table.Ce hors-série a été enregistré à l'occasion de l'événement organisé par Impact Tank et l'Agence Française pour le Développent pour célébrer les 10 ans de la journée mondiale de l'hygiène menstruelle. Chaque semaine découvrez l'intervention d'une voix influente et engagée dans la lutte contre la précarité menstruelle.Production : MedShake StudioHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Does the gradual release model belong in math class? In this episode, I'm going to argue that we do the opposite of the "I Do, We Do, You Do" instructional approach in math. Instead, I am going to walk you through teaching practices I've used to create equitable, student-centered math classes that empower students to BE mathematicians. We are talking about: What the GRR model isThe math research saysHow to flip the GRR model (independent work ➡️  providing support as students remain in the lead ➡️  share ideas ➡️  summarize learning)My favorite books mentioned in this episode:

Un an après la diffusion de la saison de Cheminements dédiée à la précarité menstruelle, j'ai le plaisir de vous présenter un format hors-série exceptionnel. Enregistré lors de l'événement organisé par Impact Tank et l'Agence Française de Développement (AFD) pour célébrer les 10 ans de la Journée mondiale de l'hygiène menstruelle, ce nouvel épisode réunit des voix influentes et engagées dans la lutte contre la précarité menstruelle.Retrouvez des interventions de :Yaye Hélène Ndiaye, Fondatrice et directrice de Kitambaa, partageant son expertise en matière de politiques publiques et de plaidoyer pour la gouvernance en Afrique.Margaux Chinal, responsable de l'équipe projet eau et assainissement à l'AFD, nous expliquant les actions nécessaires pour combattre la précarité menstruelle.Héloïse Tanton, Présidente de l'ANESF, abordant les défis spécifiques de la précarité menstruelle chez les étudiantes.Klaire fait Grr, artiste et journaliste, apportant un regard créatif et engagé sur ce sujet à travers son œuvre "Chatologie".Marina Ogier, Responsable du département programmes et Référente Genre chez CARE France, expliquant comment soutenir leur mission.Le Maire de Saint-Ouen, nous parlant de l'instauration d'un congé menstruel pour les employées municipales.Blandine Maltese, Coordinatrice des programmes précarité femmes et étudiantes chez Humanity Diaspo, partageant les résultats du premier atelier de sensibilisation.Samia Orosemane, humoriste et comédienne, soulignant l'importance de l'humour dans la sensibilisation à la précarité menstruelle.Schamy Millimono de P&G, expliquant l'engagement d'Always dans cette lutte et les initiatives pour promouvoir l'inclusivité dans le sport.Production : MedShake StudioHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

The Boat Geeks #6 - Kirsten Neuschäfer (South African Sailor, Cyclist, Adventurer)Recorded 03.09.24Recorded aboard their floating studio in Port Townsend, WA, in the heart of the Pacific Northwest, your hosts Darren and Daeron take a deep dive into the world of boating.In this episode The Boat Geeks welcome Kirsten Neuschäfer, history-making Sailor and Adventurer. Kirsten was the Winner of the 2022/23 Golden Globe Race, the first woman to complete the GRR, the first woman to win the GRR, the first woman to win ANY round the world race by the 3 great capes, and the first South African sailor ever to win an around the world event. Wow! Also, she's a really great person with a very interesting story. Enjoy!Brought to you by the Boater's Guide, a free mobile app for PNW boaters. Available on iOS and Android devices, The Boater's Guide is information and adventure right at your fingertips, right when you need it. Download for free in the App Store or Google Play: ttps://www.pnwboatersguide.com/boaters-guideFind out more about Kirsten: https://kirstenggr.comLook for new episodes of The Boat Geeks on the 1st and 15th every month. Be sure to like, subscribe, comment, and share with your boating friends!

Step inside commercetools with Dirk and Kelly as they sit down with commercetools' own CFO, Dan Murphy. This is an enlightening discussion around company efficiencies, key metrics to judge the health of a SaaS business, and what metrics to look for at various stages of company growth. Are your customers renewing? What does it cost to acquire a customer? Are the company goals aligned with its employees? How efficient is the sales organization? Is revenue growth the end all be all? Tune in to gain a CFO's perspective on this and more. 00:50: Introduction to commercetools, CFO, Dan Murphy 01:52: What does a CFO do? 04:14: Defining key metrics use to judge the health of a SaaS business (NRR, GRR, CAC + CAC payback, LTV, ARR/employee, Quick ratio, Magic number) 10:42: What is the rule of 40 as a metric and is it outdated? 16:04: Key metrics to look for at various stages of growth - Seed round, IPO, pre-revenue... 20:25: The market for enterprise SaaS has dramatically changed. Dan summarizes the market from ~2020 -> present day. What is valued today vs. a few years ago 26:35: At what point should VC-backed enterprise B2B SaaS aim for profitability? 35:44: When/why do you IPO? Tell us about that process

Join Aspen as they chat with fierce feminist friend Elayne Richard from GRR! In our second Winter Access series episode, we tackle the topic of anti abortion centers (also often called crisis pregnancy centers) and how they negatively impact access to not just abortion care, but all competent sexual and reproductive healthcare. You can learn more about GRR! at their website: https://grandmothersforreproductiverights.org/ Image via Aspen Ruhlin of unofficial GRR! mascot Tina Turner Tiger

In episode #173, I address a student question this week in my SaaS Metrics Foundation course. We must understand our GRR, benchmarks, and how third parties will judge our SaaS business. Check out episode #59 on gross revenue retention for more details. - What is GRR? - Valuation impact - Benchmark data sources Subscribe to Ben's SaaS metrics newsletter: https://saasmetricsschool.beehiiv.com/subscribe Subscribe to Ben's SaaS monthly newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray

What are the top metrics for a Professional Services (PS) leader in a B2B SaaS company? During this episode, our hosts Dave "CAC" Kellogg and Ray "Growth" Rike discuss the top PS metrics including:Professional Services Revenue / BillingsGross Margin (%)Billable Utilization Rate ($ and Hours)Non Billable Utilization including reasonsCapacity ($ Billables and # Hours)Before diving deep into the actual metrics, Dave highlighted that PS's primary job is to "maximize ARR without losing money". A key highlight on the role of PS is that it is not primarily responsible for maximizing PS Revenue or PS Gross Margin, but rather to help accelerate deployment to subscription revenue recognition, product adoption, utilization, and customer value all leading to increased customer retention rates and subscription customer lifetime value.One of the key points that were discussed is that Professional Services should not be goaled, or incented for maximizing PS revenue and/or optimizing Gross Margin. Generating cash from PS is a strategy that companies that are not in a good cash position may use to lengthen their cash runway - but not a strategy that maximizes the enterprise value of a recurring revenue business.Attach rate is a common measurement that many B2B SaaS companies use. The most common way to measure attach rate is: PS Billings / Total ARR in a specific period, such as quarterly or annually. Being able to correlate those customers that use PS and the associated GRR can highlight how the utilization of PS has to customer retention.What % of total revenue in a B2B SaaS company is the max for professional services? Dave "CAC" Kellogg used 20% as the absolute cap on PS, measured as a % of PS revenue to subscription revenue. Dave also recommended a Gross Margin of anything above zero percent, but optimizing Gross Margin at the expense of ARR is not a good long-term strategy.If you are responsible for Professional Services in a B2B SaaS company, or are evaluating the strategic role and associated metrics for a PS organization this is a great episode to listen to.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Metrics alone aren't the magic bullet for skyrocketing revenue – it's the rigor of reviewing them that propels an organization to new heights.In this lively episode of Revenue Makers, hosts Adam and Saima chat with Robert Zimmermann, CRO at Qualified, to dive deep into what makes high-performance revenue teams tick. Zimmermann brings a wealth of experience from the C-suite, where he's known for conducting metric-driven strategies that inspire action and drive success. He shares insights on why operational cadence is more than just a trendy term—it's a guiding light that shapes every aspect of the organization, from the boardroom to the sales floor.See the incredible impact of data in steering the ship, how to align comp plans with KPIs to create sharp incentives, and find out why sometimes a simple 'cup of coffee' might just be your dashboard's best friend.In this episode, you'll learn: Robert's systematic approach to analyzing detailed metrics not only promotes transparency but also fuels growth. Gain valuable strategies for maintaining a strong operational rhythm and cultivate a culture where accountability and data guide decisions for revenue teams.How to align your team's incentives with your company's key performance indicators (KPIs) to drive long-term growth. Benefit from Robert's insights into compensation and strategy adjustments that prioritize high-potential opportunities and streamline pipeline management. Implement his methods for incentivizing multi-year agreements and high-conversion opportunities to ensure your team's efforts directly contribute to company success.The game-changing impact of real-time analytics and strategic dashboard tools in prioritizing revenue-generating activities. Robert shares insights on an innovative 'cup of coffee' dashboard that serves as a daily guide for sales teams, directing them toward immediate engagement in the most impactful areas. By integrating ABM strategies, intent data, and automated tools, you'll be equipped to refine your go-to-market strategy and empower your team to capitalize on high-intent opportunities for better results.Things to listen for:00:00 Measuring sales, marketing, and customer success performance.05:14 Challenges in new projects, focus on sales efficiency.07:01 Key KPIs for SaaS business: ACV, ARR, NRR, GRR. Also monitor asps and revenue trends.10:45 Culture of data, important for organizational success.12:38 How to strategically expand sales and engagement.18:16 Embrace transparency, start slow, progress gradually.20:20 Focus on specific campaigns for operational effectiveness.23:08 Evaluating transaction cycle effectiveness and customer intent.29:32 Fundraiser for leukemia, got engaged unexpectedly.Resources:More from 6sense: https://6sense.com/revenue-makers/

durée : 00:57:25 - Samedi fiction - par : Blandine Masson - Ex-reine de Sparte, aujourd'hui célibataire, Hélène raconte à une date Tinder son "historique sentimental".

durée : 00:57:25 - Samedi fiction - par : Blandine Masson - Ex-reine de Sparte, aujourd'hui célibataire, Hélène raconte à une date Tinder son "historique sentimental".

In this episode of The STL Bucket List, we chat with Cory Jobe, the President & CEO of Great Rivers and Routes. Explore the unique intersection of two iconic American roadways and the confluence of three mighty rivers in the Southwest Illinois region. Learn about the Great Rivers and Routes Tourism Bureau, representing counties like Madison, Macoupin, Montgomery, Jersey, Calhoun, Greene, and the City of East St. Louis. Discover the evolution of the bureau from its roots as the Alton Regional Convention and Visitors Bureau in 1985 to its expanded identity as Great Rivers and Routes Tourism Bureau in 2018.In this episode Lucas & Marissa Farrell chat all things events and tourism with Cory from GRR. Support the show

In this podcast episode Scott and I reflected on the recent centennial celebration in Kansas City, it was both a mix of celebration and contemplation, as we acknowledge the collaborative efforts and milestones achieved. Scott shared that God's Relay Race will no longer host monthly prayer gatherings at Westport Plexpod for the foreseeable future. Scott captured the intent perfectly stating that God's Relay Race doesn't want to presume upon the Lord but intends to wait on God to provide purpose and vision for GRR's future. We are going to continue the Beachhead Briefs, which provide Wednesday scriptures and prayers tailored for individuals in various workplace settings. Hoping for Great things for Kansas City:Scott Stanger shared a transformative story from Waco, Texas, illustrating how a marketplace prayer movement contributed to the city's positive transformation, leading to reduced crime rates and a flourishing community. Our hope is for a similar and greater impact in Kansas CityGod's Relay Race is a workplace prayer gathering that meets on the second Saturday every month at the Plexpod in Wesport from 8:00am - 10:00amAdd to CalendarFor more information about this prayer group go to: www.kcpray.com MusicIntro and Outro Music by Jerry Abahhttps://youtu.be/NJFQvXk36oMSupport the showhttps://www.buymeacoffee.com/faithhorizons. Help us discover more of what God is doing in Kansas City.

The Lib Dem spokesperson for Scotland and Women & Equalities on GRR, Rwanda, and more. The MP for Edinburgh West joins Podlitical to discuss the Scottish Liberal Democrat strategy at the next General Election, why she "wasn't surprised" about a court decision to uphold the UK government's block on the Gender Recognition Reform (Scotland) Bill, and why she thinks "divisive" policies such as the Rwanda asylum plans aren't what the electorate want.

It's not a bird, or a plane, or even that clown SUPERMAN. No no! It's MOTHMAN, the prophesizer, the thicc, the red-eyed and ready! On this GROUNDBREAKING episode of Debut Buddies, we discuss Kelly's (and guest, Savanna's) first Mothman Festival in Point Pleasant, West Virginia. We get into disasters, cryptids, big butts, vendors, mysteries, and more. Plus, we play Fuck, Marry, Kill: Cryptid Edition, and dive into the Mothgarf Report... Also, there's I See What You Did There, too! Have a comment? Want to share some whimsy? Let's talk Cryptids? Have a First for us? Maybe you want to be a guest on the show? Email us at debutbuddies@gmail.comListen to Steve Cook's "The Legend of Dogman": https://www.youtube.com/watch?v=yd5W0iMLL6kAnd check out the film Dogman: https://www.imdb.com/title/tt2069756/Listen to Kelly and Chelsea's awesome horror movie podcast, Never Show the Monster. ("Grr... don't show me." - The Monster)Get some sci-fi from Spaceboy Books.Get down with Michael J. O'Connor's music!Next time: First Anniversary Special - D.E.B.S. (2004)

I know WHOOOoooooOooOOOOooooOo did it! So says a ghost when testifying in court. And it turns out there are a couple of historically relevant events of GHOST TESTIMONY in criminal cases that could be considered the FIRST, so you know the Debut Buddies gotta talk about them! We discuss the Greenbriar Ghost and Rebecca Cornell of Portsmouth, RI and the cases those ghosts altered FROM BEYOND THE GRAVE! Plus, we play I See What You Did There, and get into a Bugguard/Mouthguard/MouthGarf Report! Have a comment? Want to share some whimsy? Have a First for us? Maybe you want to be a guest on the show? Email us at debutbuddies@gmail.comListen to Kelly and Chelsea's awesome horror movie podcast, Never Show the Monster. ("Grr... don't show me." - The Monster)Get some sci-fi from Spaceboy Books.Get down with Michael J. O'Connor's music!Next time: Kelly's First Mothman Festival

It's time for some whimsy! We're going way back in time, and across to pond to talk about the First Jack-o'-Lantern! Get ready to turn(ip) it up because this ep is all about warding off evil, lighting your way, and thousands of pre-pumpkin years of glowing jack! You'll learn about Samhain, bogs, will-o'-the-wisps, and so much more! Plus, the MouthGarf Report... and I See What You Did There!Have a comment? Want to share some whimsy? Have a First for us? Maybe you want to be a guest on the show? Email us at debutbuddies@gmail.comListen to Kelly and Chelsea's awesome horror movie podcast, Never Show the Monster. ("Grr... don't show me." - The Monster)Get some sci-fi from Spaceboy Books.Get down with Michael J. O'Connor's music!Next time: First Ghost Testimony

Even the coolest DTC brands are struggling now as investors look for accountability and profitability. The cost of shipping and products has added substantial pressure for DTC brands to rethink their operations. Also, consumers' demands are harder to manage with their expectations of one or two days delivery. So what can DTC brands do to stay competitive in this market? In today's episode, our guest, Manish Chowdhary, discusses why only acquiring customers is not enough to run sustainable DTC operations. He also discusses concepts such as GRR increase from carriers such as UPS and FedEx and their impact on the overall profitability of the DTC brands. Finally, he discusses why one or two delivery is not optional and why each brand needs to have a unique fulfillment strategy.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

The Deputy Leader of the Scottish Conservatives on her career, motherhood, and GRR. Lucy Whyte and Georgia Roberts sit down with Meghan Gallacher MSP, and discuss her beginnings in North Lanarkshire, how she developed conservative beliefs, and her rise to become deputy leader of the Scottish Conservative party. The team discuss Gender Recognition Reform and the late night vote last year, as well as what she thinks of the UK Government using a Section 35 order to veto the cross-party legislation. What does she think of the Conservatives prospects in the next election, and does she see herself as a future Scottish Tory leader?

In episode #59, I dive into Gross Revenue Retention. It is a “must-have” metric and required when going through due diligence. It relies on a clean MRR schedule. - What is GRR? - Contraction - Churn - Gross revenue retention benchmarks How to create your MRR schedule lesson: https://www.thesaasacademy.com/offers/gmbMDsYN/checkout SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page

On this episode, Dave "CAC" Kellogg and Ray "Growth" Rike discuss Gross Revenue Retention (GRR), aka Gross Dollar Retention (GDR), and the different nuances to consider when calculating this metric.In addition, Dave and Ray discuss why this metric is important, how to calculate GRR and how to use the results to inform decision making.The Metrics brothers discuss the following nuances of calculating Gross Revenue RetentionThe definition of GRRCohort vs Formula MethodWhat to exclude and include in GRRHow is GRR impacted by Product Led Growth and/or Usage-Based Pricing environmentsHow does Churn and GRR compare...are they the same thing?GRR vs NRR - which is most important?If you love the nuances and details of SaaS Metrics - this is a thought provoking episode that highlights the nuances to consider when calculating Gross Revenue RetentionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week we are doing a brief chat on how nutrition supports our hormones. We have a lot of hormones to make our body hum and they all require something from the nutrients in the food we eat. So just another friendly reminder that food is more than just controlling your weight. Before we dive into our main topic we discuss the Pendulum probiotics ads. Their marketing went from gut health to weight loss. Grr. Why does everything we market have to be about weight loss? Can't we just support our guts without a weightloss tease? Hosted on Acast. See acast.com/privacy for more information.

In episode #47, I dive into Klaviyo's gross revenue retention (GRR) formula. Wait! What? That definition does not look standard. - The standard GRR formula - Klaviyo's GRR formula - 2 big takeaways Blog post on gross revenue retention: https://www.thesaascfo.com/how-to-calculate-gross-dollar-retention/ SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page

On this episode, Dave "CAC" Kellogg and Ray "Growth" Rike discuss Customer Lifetime Value, and the different input variables required to calculate this compound, multi-variable metric.The Metrics brothers discuss the following nuances of calculating Customer Lifetime ValueThe basics - CLTV or LTVRevenue or Gross ProfitWhich number to use for churn in the formula (GRR, Logo Churn, all ARR or only available to renew ARR)Which number to use for the Average Revenue Per Account (ARPA) - new customers only or all customersIf you love the nuances and details of SaaS Metrics - this is a thought provoking episode that highlights the important of gaining alignment of the CLTV and CAC metrics in your B2B SaaS companySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

#revenueoperations #revopspodcast #salespodcast #quota #quotasetting #2024salesplanning0:00 Preshow Quotas 1:49 The reason why we look at 2024 Sales Quotas now 2:34 Companies Starting to get whispers of Board Sales Growth Epectations 3:00 Where do Boards pull their growth #'s from? 3:40 Share the multiple game with entire company 4:38 Downside Passing quota derivation to bottom of sales structure 5:22 Commitments come in November 2023 5:40 Townhalls mostly done for bad news why not good news 7:30 Quotas are always wrong 8:45 How can you operate a sales team with only 1/3 winning 9:15 Do you want 100% quota attainment? 9:43 Enterprise rep wont accept 100% salary Upside baked in 10:45 Survey time 13:00 What % should hit quota? 15:36 Start up quotas 16:07 Quota Over Assign 22:16 Marketing/SDR/BDR 24:10 SME budgeting 25:45 Benchmarking Larger Companies 28:00 When everyone understands the likelihood for future success increases 32:20 Persons vs Company Good Influence 34:28 What is Headcount Churn? 35:56 Less winners equals higher churn 36:20 Levers to pull 37:00 GRR 90% NRR 120% 38:20 Should Recruiting go under sales? 41:00 When to Launch Quotas in 2024? 42:15 Leaders Quotas 42:30 FUDGE 44:30 ChatGPT Prompt Retreat --- Send in a voice message: https://podcasters.spotify.com/pod/show/saasholes/message Support this podcast: https://podcasters.spotify.com/pod/show/saasholes/support