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In episode #271, I address a student question from TheSaaSAcademy.com. And that's billing pauses. How should we handle this with our revenue retention calculations? - Let's define a billing pause - Impact on your MRR schedule - Impact on GRR and NRR - Unpredictable revenue Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout
#updateai #customersuccess #saas #businessRimple Patel, Chief Customer Officer at Eightfold.ai, joins host Josh Schachter, Co-Founder & CEO of UpdateAI, as she walks us through her strategic approach to leadership, including evaluating teams, aligning missions, and fostering a customer-first culture. Josh and Rimple also explore the role of AI in scaling business processes, covering innovations like agentic AI and AI recruiters while emphasizing the irreplaceable human element in the workplace. Finally, Rimple shares her insights on driving GRR and NRR growth at Eightfold and her strategy for scaling the company.Timestamps00:00 - Preview & Intros01:35- Overview of Eightfold.ai04:30 - AI in Talent Management08:00 - Rimple's Journey, Career Path & Industry Experience17:43 - Challenges & Insights from Her Role as CCO 20:03 - Evaluating Leadership, Talent, and Cultural Shifts 21:05 - Building a Customer-First Value System 22:09 - Team Principles & Leadership Accountability28:50 - Customer Segmentation & Health Assessment Strategies 31:13 - Revamping Customer Health Assessment33:05 - Yearly Growth Strategy: Stabilize, Scale, Soar___________________________
SaaStr 790: AI at Scale: 8 Learnings from monday.com Co-Founder and Co-Ceo Eran Zinman and SaaStr CEO and Founder Jason Lemkin Join us for an inspiring conversation with monday.com co-CEO and Co-Founder Eran Zinman and SaaStr CEO and Founder Jason Lemkin. From humble beginnings at $10 million ARR in 2017 to smashing the $1 billion ARR mark in just eight years, Eran shares their journey, challenges, and strategies that have fueled their remarkable growth. Discover the importance of customer diversity, maintaining NRR and GRR levels, leveraging AI for business efficiencies, and the impact of adopting a multi-product approach. Learn how monday.com effectively manages SMB, mid-market, and enterprise customers, and gain valuable insights into the future of AI in SaaS solutions. Perfect for SaaS founders and tech enthusiasts looking for proven strategies to scale their businesses. ---------------------- Alright everybody in SaaS, this is it. The biggest, best, most action-packed SaaS + AI event of the year—SaaStr Annual 2025—is coming this May. Three full days. 10,000+ SaaS and AI leaders and more tactical, no-fluff content than you'll find anywhere else. If you want to scale faster—$10M, $50M, $100M ARR and beyond—you need the right playbooks, the right connections and the right people in your corner. And SaaStr Annual is where it all happens. We'll have 100's of Legendary speakers from companies like Snowflake, HubSpot, OpenAI, Canva, and more. More networking than you can handle—meet your next investor, co-founder, or biggest deal. A New AI Demo & Pitch Stage— with your chance to win up to $5M in funding! So don't wait—grab your tickets now at SaaStrAnnual.com with my code jason100 to save $100 on tickets before prices go up. That's jason 100 at saastrannual.com See you in May! -------------------------------------------------------------------------------------------- Do you know what would make your customer service helpdesk dramatically better? Dumping it and switching to Intercom. But, youʼre not quite ready to make that change. We get it! Thatʼs why Fin, the worldʼs leading AI customer service agent, is now available on every helpdesk. Fin can instantly resolve up to 80% of your tickets, Which makes your customers happier. And you can get off the customer service rep hiring treadmill. Fin by Intercom. Named the #1 AI Agent in G2ʼs Winter Report. Learn more at : inter.com/saastr --------------------------------------------------------------------------------------------
#updateai #customersuccess #saas #business Colin Murphy, SVP & Chief Customer Officer at BMC Software joins Josh Schachter, Co-Founder & CEO at UpdateAI to share insights from his extensive experience in customer success management. Colin & Josh delve into BMC's customer-centric approach to enhance risk mitigation, adoption, and expansion within the company. As we kick off 2025, Colin also reveals the vision for the year ahead, highlighting innovative approaches in leveraging AI technology to improve BMC's customer interactions. Timestamps 0:00 - Preview 1:00 - Meet Colin Murphy and overview of BMC Software 6:30 - Customer Success at BMC Software 11:35 - Core objectives of CS 13:13 - BMC's Growth Priorities 15:01 - Engagement framework, tracking & adoption reviews 21:30 - Vision and Objectives for 2025 24:40 - Use of AI in CS and Tech Support ___________________________
In this episode of The Crosswalk Devotional, we delve into the concept of New Year’s resolutions and examine whether they truly serve us in our faith journey. Many set resolutions with good intentions, but how often do we find ourselves falling short? Together, we’ll discuss the importance of aligning our goals with God’s will, the role of grace in our efforts, and practical steps to make our resolutions more meaningful. Join us as we explore how to transform resolutions into intentional commitments that draw us closer to Christ. Join the Conversation:We’d love to hear your thoughts on resolutions! Share your experiences with us on social media @LifeaudioNetwork or via email—Have you found success in your resolutions, or have they felt like failing propositions? What strategies have worked for you in pursuing lasting change?
In episode #247, I address a reader question from Andy. Here's the question…if I create a new version of my product from a 1.0 to a 2.0 and migrate my existing customers to it, how should I measure my GRR? - What should we track? - Should we track GRR separately for V2? - What other metrics should we consider? Got a question? Ask me here: https://drift.me/thesaascfo Or join my SaaS community and ask me here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout
Send us a Text Message.In this insightful episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger engage in a dynamic conversation with Jarvis Harris, Global Head of Customer Success and Renewals at Xactly. The discussion revolves around creating an effective segmentation plan for first value delivery, emphasizing the importance of early value realization in the customer journey and its impact on long-term success.Detailed AnalysisThe Importance of First Value DeliveryJarvis Harris emphasizes the critical nature of delivering first value early in the customer journey. He explains that in the SaaS world, where customers don't incur as much technical debt, demonstrating value quickly is essential for ensuring renewals, maintaining high retention rates, and driving growth revenue retention (GRR) and net revenue retention (NRR).The 30-60-90 Day Segmentation PlanHarris introduces a strategic 30-60-90 day segmentation plan for onboarding, tailored to different product types and market segments. He stresses the importance of understanding the product type, market, and customer base when developing this plan. The approach varies for self-service products, niche market products, and enterprise solutions.The Three D's of Success: Driver, Dreamer, DoerA key concept introduced is the "Three D's of Success": Driver, Dreamer, and Doer. Harris explains how identifying these roles within a customer organization is crucial for effective onboarding and value delivery. Each role has different stakes and requires a tailored approach during the onboarding process.Preventing Scope CreepTo prevent scope creep during longer onboarding cycles, Harris advises maintaining clear communication, adhering to defined goals, and having the confidence to say "no" when necessary. He emphasizes the importance of the Customer Success Manager (CSM) acting as a trusted advisor and maintaining the original definition of success.Communication and Milestone SettingConstant communication and setting interim milestones are highlighted as crucial elements in maintaining customer confidence during extended onboarding processes. Harris stresses the importance of success plans as guiding documents and the need for CSMs to have visibility into the work of professional services or partner teams.Product-Driven Onboarding StrategiesFor product-driven onboarding, especially in lower-priced, self-service scenarios, Harris recommends leveraging in-app tools like WalkMe or Pendo, community-based tools like Higher Logic Vanilla, and customer success platforms tailored to the specific needs of the product and market.Understanding Your Market and ProductHarris emphasizes the critical importance of understanding your market, product, and ideal customer profile when implementing a segmentation strategy. This understanding should inform the entire customer success approach, from staffing models to technology choices.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.
Dans cet épisode de notre hors-série exceptionnel célébrant les 10 ans de la journée mondiale de l'hygiène menstruelle, nous discutons avec Klaire fait Grr.Artiste et journaliste, elle apporte un regard créatif et engagé sur ce thème à travers son œuvre “Chatologie”. L'humour est un excellent moyen de remettre le sujet sérieux des menstruations sur la table.Ce hors-série a été enregistré à l'occasion de l'événement organisé par Impact Tank et l'Agence Française pour le Développent pour célébrer les 10 ans de la journée mondiale de l'hygiène menstruelle. Chaque semaine découvrez l'intervention d'une voix influente et engagée dans la lutte contre la précarité menstruelle.Production : MedShake StudioHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Does the gradual release model belong in math class? In this episode, I'm going to argue that we do the opposite of the "I Do, We Do, You Do" instructional approach in math. Instead, I am going to walk you through teaching practices I've used to create equitable, student-centered math classes that empower students to BE mathematicians. We are talking about: What the GRR model isThe math research saysHow to flip the GRR model (independent work ➡️ providing support as students remain in the lead ➡️ share ideas ➡️ summarize learning)My favorite books mentioned in this episode:
Ça fait bientôt un mois que je n'ai pas enregistré une OANI. Un mois où je n'ai pas pris le temps de vous parler. De vous donner des nouvelles de Podcast Magazine. Après être passé par Londres, j'ai immédiatement pris la direction de Paris pour caler quelques enregistrements pour des papiers dans Podcast Magazine avec Klaire qui fait Grr, Thomas Benzazon, Madame Meuf, Angiocom… et j'en passe. Puis direction Casablanca pour un salon que je co-organise avec l'équipe de Younes Yamouni pour les professionnels de l'audiovisuel. Les radios et les télévisions s'intéressent au podcast, mais ce n'était pas l'objet de cet événement plutôt orienté technique, sur les équipements pour les radios et les télévisions. De retour du Maroc, direction Lisbonne pour un autre événement que j'organisais avec RedTech. Un événement exclusif de deux jours pour les patrons, les directeurs techniques et directeurs du digital de plus de vingt pays différents. Une sorte de Think Tank lors duquel les échanges sont libres et ouverts. On n'enregistre rien, on ne filme rien, on ne partage rien sur les réseaux. On s'enrichit les uns les autres sur les enjeux de l'audio, du digital, de l'IA, de la radio et du podcast. C'est la troisième édition, et cette année, le podcast était sur toutes les lèvres, ce qui n'était pas le cas l'année dernière. L'IA aussi, comme vous l'imaginez. Je vais d'ailleurs très bientôt vous faire une démo d'une nouvelle plateforme IA impressionnante pour les studios de production de podcast. Une automation quasi parfaite pour toutes les tâches après la production. Un gain de temps de 80 % sur les tâches rébarbatives. Je suis toujours en phase de test pour bien vérifier que c'est solide et je vais vous en parler très vite. Après Lisbonne, direction Bruxelles où je me trouve aujourd'hui pour un RadioTour/Podcastour sur les enjeux des radios belges francophones. On termine cette journée en beauté avec le sujet : Podcasts : nouveaux formats, nouveaux contenus pour de nouveaux publics. Chloé Levy, Sandrine Pauwels, Camille Loiseau et Stéphanie Barras clôtureront cette date qui nous permet de mieux comprendre et identifier les acteurs de l'audio en Belgique. Vous comprenez certainement maintenant la raison de cette « absence » de nouvelles. Nous préparons aussi de très belles choses pour deux nouvelles dates de RadioTour/Podcastour à Grenoble et Montpellier en octobre, puis en novembre à la Foire du Livre de Brive, aux Mediadays Bordeaux, Marseille et Lille en décembre et au Paris Radio Show les 28 et 29 janvier 2025. Si vous faites un tour sur le site du Paris Radio Show, vous y verrez également une nouveauté pour ceux qui désirent se former ou trouver du travail dans l'audio…
Un an après la diffusion de la saison de Cheminements dédiée à la précarité menstruelle, j'ai le plaisir de vous présenter un format hors-série exceptionnel. Enregistré lors de l'événement organisé par Impact Tank et l'Agence Française de Développement (AFD) pour célébrer les 10 ans de la Journée mondiale de l'hygiène menstruelle, ce nouvel épisode réunit des voix influentes et engagées dans la lutte contre la précarité menstruelle.Retrouvez des interventions de :Yaye Hélène Ndiaye, Fondatrice et directrice de Kitambaa, partageant son expertise en matière de politiques publiques et de plaidoyer pour la gouvernance en Afrique.Margaux Chinal, responsable de l'équipe projet eau et assainissement à l'AFD, nous expliquant les actions nécessaires pour combattre la précarité menstruelle.Héloïse Tanton, Présidente de l'ANESF, abordant les défis spécifiques de la précarité menstruelle chez les étudiantes.Klaire fait Grr, artiste et journaliste, apportant un regard créatif et engagé sur ce sujet à travers son œuvre "Chatologie".Marina Ogier, Responsable du département programmes et Référente Genre chez CARE France, expliquant comment soutenir leur mission.Le Maire de Saint-Ouen, nous parlant de l'instauration d'un congé menstruel pour les employées municipales.Blandine Maltese, Coordinatrice des programmes précarité femmes et étudiantes chez Humanity Diaspo, partageant les résultats du premier atelier de sensibilisation.Samia Orosemane, humoriste et comédienne, soulignant l'importance de l'humour dans la sensibilisation à la précarité menstruelle.Schamy Millimono de P&G, expliquant l'engagement d'Always dans cette lutte et les initiatives pour promouvoir l'inclusivité dans le sport.Production : MedShake StudioHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
The Boat Geeks #6 - Kirsten Neuschäfer (South African Sailor, Cyclist, Adventurer)Recorded 03.09.24Recorded aboard their floating studio in Port Townsend, WA, in the heart of the Pacific Northwest, your hosts Darren and Daeron take a deep dive into the world of boating.In this episode The Boat Geeks welcome Kirsten Neuschäfer, history-making Sailor and Adventurer. Kirsten was the Winner of the 2022/23 Golden Globe Race, the first woman to complete the GRR, the first woman to win the GRR, the first woman to win ANY round the world race by the 3 great capes, and the first South African sailor ever to win an around the world event. Wow! Also, she's a really great person with a very interesting story. Enjoy!Brought to you by the Boater's Guide, a free mobile app for PNW boaters. Available on iOS and Android devices, The Boater's Guide is information and adventure right at your fingertips, right when you need it. Download for free in the App Store or Google Play: ttps://www.pnwboatersguide.com/boaters-guideFind out more about Kirsten: https://kirstenggr.comLook for new episodes of The Boat Geeks on the 1st and 15th every month. Be sure to like, subscribe, comment, and share with your boating friends!
Step inside commercetools with Dirk and Kelly as they sit down with commercetools' own CFO, Dan Murphy. This is an enlightening discussion around company efficiencies, key metrics to judge the health of a SaaS business, and what metrics to look for at various stages of company growth. Are your customers renewing? What does it cost to acquire a customer? Are the company goals aligned with its employees? How efficient is the sales organization? Is revenue growth the end all be all? Tune in to gain a CFO's perspective on this and more. 00:50: Introduction to commercetools, CFO, Dan Murphy 01:52: What does a CFO do? 04:14: Defining key metrics use to judge the health of a SaaS business (NRR, GRR, CAC + CAC payback, LTV, ARR/employee, Quick ratio, Magic number) 10:42: What is the rule of 40 as a metric and is it outdated? 16:04: Key metrics to look for at various stages of growth - Seed round, IPO, pre-revenue... 20:25: The market for enterprise SaaS has dramatically changed. Dan summarizes the market from ~2020 -> present day. What is valued today vs. a few years ago 26:35: At what point should VC-backed enterprise B2B SaaS aim for profitability? 35:44: When/why do you IPO? Tell us about that process
Join Aspen as they chat with fierce feminist friend Elayne Richard from GRR! In our second Winter Access series episode, we tackle the topic of anti abortion centers (also often called crisis pregnancy centers) and how they negatively impact access to not just abortion care, but all competent sexual and reproductive healthcare. You can learn more about GRR! at their website: https://grandmothersforreproductiverights.org/ Image via Aspen Ruhlin of unofficial GRR! mascot Tina Turner Tiger
In episode #173, I address a student question this week in my SaaS Metrics Foundation course. We must understand our GRR, benchmarks, and how third parties will judge our SaaS business. Check out episode #59 on gross revenue retention for more details. - What is GRR? - Valuation impact - Benchmark data sources Subscribe to Ben's SaaS metrics newsletter: https://saasmetricsschool.beehiiv.com/subscribe Subscribe to Ben's SaaS monthly newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray
What are the top metrics for a Professional Services (PS) leader in a B2B SaaS company? During this episode, our hosts Dave "CAC" Kellogg and Ray "Growth" Rike discuss the top PS metrics including:Professional Services Revenue / BillingsGross Margin (%)Billable Utilization Rate ($ and Hours)Non Billable Utilization including reasonsCapacity ($ Billables and # Hours)Before diving deep into the actual metrics, Dave highlighted that PS's primary job is to "maximize ARR without losing money". A key highlight on the role of PS is that it is not primarily responsible for maximizing PS Revenue or PS Gross Margin, but rather to help accelerate deployment to subscription revenue recognition, product adoption, utilization, and customer value all leading to increased customer retention rates and subscription customer lifetime value.One of the key points that were discussed is that Professional Services should not be goaled, or incented for maximizing PS revenue and/or optimizing Gross Margin. Generating cash from PS is a strategy that companies that are not in a good cash position may use to lengthen their cash runway - but not a strategy that maximizes the enterprise value of a recurring revenue business.Attach rate is a common measurement that many B2B SaaS companies use. The most common way to measure attach rate is: PS Billings / Total ARR in a specific period, such as quarterly or annually. Being able to correlate those customers that use PS and the associated GRR can highlight how the utilization of PS has to customer retention.What % of total revenue in a B2B SaaS company is the max for professional services? Dave "CAC" Kellogg used 20% as the absolute cap on PS, measured as a % of PS revenue to subscription revenue. Dave also recommended a Gross Margin of anything above zero percent, but optimizing Gross Margin at the expense of ARR is not a good long-term strategy.If you are responsible for Professional Services in a B2B SaaS company, or are evaluating the strategic role and associated metrics for a PS organization this is a great episode to listen to.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Stop the Sales Drop Podcast with Kristina Jaramillo and Eric Gruber
In other ABM Done Right Podcasts, including the one with the CMO of Hushly, we talked about the state of ABM in cybersecurity and other industries that are in a crowded, undifferentiated space where transactional sales are prevalent. In this podcast with Michelle Radlowski (Senior Director, AMS & EMEA Regional Marketing and ABM at DigiCert), we explore:1. Why most ABM programs in cybersecurity are not leading to higher deals and greater ARR, GRR and NRR growth. There are 4 main reasons!2. Why many cybersecurity firms report 10% YoY drops in enterprise deals closed.3. The role field marketing is playing in ABM, especially if you want to move accounts to revenue.4. How teams should be integrating and taking an account-based GTM approach.5. How DigiCert is taking a crawl, walk, run approach -- and the testing that the team completed before moving forward with ABM.6. The account-based enablement that's needed across the board for marketing, sales, field marketing and customer success teams.
Metrics alone aren't the magic bullet for skyrocketing revenue – it's the rigor of reviewing them that propels an organization to new heights.In this lively episode of Revenue Makers, hosts Adam and Saima chat with Robert Zimmermann, CRO at Qualified, to dive deep into what makes high-performance revenue teams tick. Zimmermann brings a wealth of experience from the C-suite, where he's known for conducting metric-driven strategies that inspire action and drive success. He shares insights on why operational cadence is more than just a trendy term—it's a guiding light that shapes every aspect of the organization, from the boardroom to the sales floor.See the incredible impact of data in steering the ship, how to align comp plans with KPIs to create sharp incentives, and find out why sometimes a simple 'cup of coffee' might just be your dashboard's best friend.In this episode, you'll learn: Robert's systematic approach to analyzing detailed metrics not only promotes transparency but also fuels growth. Gain valuable strategies for maintaining a strong operational rhythm and cultivate a culture where accountability and data guide decisions for revenue teams.How to align your team's incentives with your company's key performance indicators (KPIs) to drive long-term growth. Benefit from Robert's insights into compensation and strategy adjustments that prioritize high-potential opportunities and streamline pipeline management. Implement his methods for incentivizing multi-year agreements and high-conversion opportunities to ensure your team's efforts directly contribute to company success.The game-changing impact of real-time analytics and strategic dashboard tools in prioritizing revenue-generating activities. Robert shares insights on an innovative 'cup of coffee' dashboard that serves as a daily guide for sales teams, directing them toward immediate engagement in the most impactful areas. By integrating ABM strategies, intent data, and automated tools, you'll be equipped to refine your go-to-market strategy and empower your team to capitalize on high-intent opportunities for better results.Things to listen for:00:00 Measuring sales, marketing, and customer success performance.05:14 Challenges in new projects, focus on sales efficiency.07:01 Key KPIs for SaaS business: ACV, ARR, NRR, GRR. Also monitor asps and revenue trends.10:45 Culture of data, important for organizational success.12:38 How to strategically expand sales and engagement.18:16 Embrace transparency, start slow, progress gradually.20:20 Focus on specific campaigns for operational effectiveness.23:08 Evaluating transaction cycle effectiveness and customer intent.29:32 Fundraiser for leukemia, got engaged unexpectedly.Resources:More from 6sense: https://6sense.com/revenue-makers/
durée : 00:57:25 - Samedi fiction - par : Blandine Masson - Ex-reine de Sparte, aujourd'hui célibataire, Hélène raconte à une date Tinder son "historique sentimental".
durée : 00:57:25 - Samedi fiction - par : Blandine Masson - Ex-reine de Sparte, aujourd'hui célibataire, Hélène raconte à une date Tinder son "historique sentimental".
In this episode of The STL Bucket List, we chat with Cory Jobe, the President & CEO of Great Rivers and Routes. Explore the unique intersection of two iconic American roadways and the confluence of three mighty rivers in the Southwest Illinois region. Learn about the Great Rivers and Routes Tourism Bureau, representing counties like Madison, Macoupin, Montgomery, Jersey, Calhoun, Greene, and the City of East St. Louis. Discover the evolution of the bureau from its roots as the Alton Regional Convention and Visitors Bureau in 1985 to its expanded identity as Great Rivers and Routes Tourism Bureau in 2018.In this episode Lucas & Marissa Farrell chat all things events and tourism with Cory from GRR. Support the show
Pour terminer l'année, Matilde Meslin s'est replongée dans ses carnets d'écoute pour sélectionner ses dix meilleurs podcasts de 2023. Parmi les quelque 2.000 podcasts qu'elle a écoutés cette année, soit environ 900 heures d'écoute, elle a en sélectionné dix avec pour seul critère de choisir des podcasts lancés en 2023 et qui proposent quelque chose d'original sur le fond, sur la forme ou bien les deux. Voici la liste de ces pépites:Femmes coupables, de Juliette Prouteau et Anna Buy pour La Première de la RTBF;Mon Odyssée, de Lauren Oliel et Aurore Mahieu pour Nouvelles Écoutes;Loin de l'Iran, près de nos soeurs, d'Anahid Djalali, Juliette Pierron-Rauwel et Solène Moulin pour StudioFact Audio;La Guerre de deux et demi, de Klaire fait Grr et Mélanie Péclat pour France Culture;Altérée, de Charly Lemega;Au coeur de la mode, de Loïc Prigent et Julien Da Costa;Pause pipi, de Julie Auzou et Annabelle Brouard pour Arte Radio;Un papa, une maman, de Sixtine Lys;Les Résistantes, de Philippe Collin, Juliette Médevielle et Violaine Ballet pour France Inter;Les Éjectés, de Christine Thomas et Pierre Chaffanjon pour L'Équipe Explore.Matilde Meslin est responsable de Slate Audio et journaliste spécialiste des podcasts. Elle écoute des dizaines d'heures de podcasts par mois. Et comme elle est sympa, elle a eu envie de partager avec vous ses coups de cœur podcastiques, pour vous donner des idées de trucs à écouter pendant le week-end. Une sélection garantie sans algorithme!Sans Algo est un podcast de Matilde Meslin produit par Slate Podcasts.Direction éditoriale: Christophe CarronProduction éditoriale: Nina ParejaPrise de son: Nina ParejaMontage: Marius SortRéalisation: Aurélie RodriguesMusique: «Hangtime» - Unminus & WowaPour nous écrire: podcast@slate.fr
Faith Horizons | Discovering the kingdom of God in Kansas City One Conversation at a Time
In this podcast episode Scott and I reflected on the recent centennial celebration in Kansas City, it was both a mix of celebration and contemplation, as we acknowledge the collaborative efforts and milestones achieved. Scott shared that God's Relay Race will no longer host monthly prayer gatherings at Westport Plexpod for the foreseeable future. Scott captured the intent perfectly stating that God's Relay Race doesn't want to presume upon the Lord but intends to wait on God to provide purpose and vision for GRR's future. We are going to continue the Beachhead Briefs, which provide Wednesday scriptures and prayers tailored for individuals in various workplace settings. Hoping for Great things for Kansas City:Scott Stanger shared a transformative story from Waco, Texas, illustrating how a marketplace prayer movement contributed to the city's positive transformation, leading to reduced crime rates and a flourishing community. Our hope is for a similar and greater impact in Kansas CityGod's Relay Race is a workplace prayer gathering that meets on the second Saturday every month at the Plexpod in Wesport from 8:00am - 10:00amAdd to CalendarFor more information about this prayer group go to: www.kcpray.com MusicIntro and Outro Music by Jerry Abahhttps://youtu.be/NJFQvXk36oMSupport the showhttps://www.buymeacoffee.com/faithhorizons. Help us discover more of what God is doing in Kansas City.
The Lib Dem spokesperson for Scotland and Women & Equalities on GRR, Rwanda, and more. The MP for Edinburgh West joins Podlitical to discuss the Scottish Liberal Democrat strategy at the next General Election, why she "wasn't surprised" about a court decision to uphold the UK government's block on the Gender Recognition Reform (Scotland) Bill, and why she thinks "divisive" policies such as the Rwanda asylum plans aren't what the electorate want.
Stop the Sales Drop Podcast with Kristina Jaramillo and Eric Gruber
Matt Brown (CEO of CustomerOS) recently joined Eric Gruber (Personal ABM CEO) on the ABM Done Right Podcast to discuss how to grow your best customers and drive profitability with your next best customers to create a compounding customer growth engine. They discuss how customer success teams are still reactionary and playing defense and forgetting the ABM fundamentals that that helped companies drive revenue growth in the first place as there are no processes, frameworks and data visibility to distinguish between a high fit and low fit customer. You will learn how to leverage the right data and ABM to reduce customer retention costs (a KPI that most teams do not track) and increase GRR and NRR growth.
It's not a bird, or a plane, or even that clown SUPERMAN. No no! It's MOTHMAN, the prophesizer, the thicc, the red-eyed and ready! On this GROUNDBREAKING episode of Debut Buddies, we discuss Kelly's (and guest, Savanna's) first Mothman Festival in Point Pleasant, West Virginia. We get into disasters, cryptids, big butts, vendors, mysteries, and more. Plus, we play Fuck, Marry, Kill: Cryptid Edition, and dive into the Mothgarf Report... Also, there's I See What You Did There, too! Have a comment? Want to share some whimsy? Let's talk Cryptids? Have a First for us? Maybe you want to be a guest on the show? Email us at debutbuddies@gmail.comListen to Steve Cook's "The Legend of Dogman": https://www.youtube.com/watch?v=yd5W0iMLL6kAnd check out the film Dogman: https://www.imdb.com/title/tt2069756/Listen to Kelly and Chelsea's awesome horror movie podcast, Never Show the Monster. ("Grr... don't show me." - The Monster)Get some sci-fi from Spaceboy Books.Get down with Michael J. O'Connor's music!Next time: First Anniversary Special - D.E.B.S. (2004)
I know WHOOOoooooOooOOOOooooOo did it! So says a ghost when testifying in court. And it turns out there are a couple of historically relevant events of GHOST TESTIMONY in criminal cases that could be considered the FIRST, so you know the Debut Buddies gotta talk about them! We discuss the Greenbriar Ghost and Rebecca Cornell of Portsmouth, RI and the cases those ghosts altered FROM BEYOND THE GRAVE! Plus, we play I See What You Did There, and get into a Bugguard/Mouthguard/MouthGarf Report! Have a comment? Want to share some whimsy? Have a First for us? Maybe you want to be a guest on the show? Email us at debutbuddies@gmail.comListen to Kelly and Chelsea's awesome horror movie podcast, Never Show the Monster. ("Grr... don't show me." - The Monster)Get some sci-fi from Spaceboy Books.Get down with Michael J. O'Connor's music!Next time: Kelly's First Mothman Festival
It's time for some whimsy! We're going way back in time, and across to pond to talk about the First Jack-o'-Lantern! Get ready to turn(ip) it up because this ep is all about warding off evil, lighting your way, and thousands of pre-pumpkin years of glowing jack! You'll learn about Samhain, bogs, will-o'-the-wisps, and so much more! Plus, the MouthGarf Report... and I See What You Did There!Have a comment? Want to share some whimsy? Have a First for us? Maybe you want to be a guest on the show? Email us at debutbuddies@gmail.comListen to Kelly and Chelsea's awesome horror movie podcast, Never Show the Monster. ("Grr... don't show me." - The Monster)Get some sci-fi from Spaceboy Books.Get down with Michael J. O'Connor's music!Next time: First Ghost Testimony
WBSRocks: Business Growth with ERP and Digital Transformation
Even the coolest DTC brands are struggling now as investors look for accountability and profitability. The cost of shipping and products has added substantial pressure for DTC brands to rethink their operations. Also, consumers' demands are harder to manage with their expectations of one or two days delivery. So what can DTC brands do to stay competitive in this market? In today's episode, our guest, Manish Chowdhary, discusses why only acquiring customers is not enough to run sustainable DTC operations. He also discusses concepts such as GRR increase from carriers such as UPS and FedEx and their impact on the overall profitability of the DTC brands. Finally, he discusses why one or two delivery is not optional and why each brand needs to have a unique fulfillment strategy.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
The Deputy Leader of the Scottish Conservatives on her career, motherhood, and GRR. Lucy Whyte and Georgia Roberts sit down with Meghan Gallacher MSP, and discuss her beginnings in North Lanarkshire, how she developed conservative beliefs, and her rise to become deputy leader of the Scottish Conservative party. The team discuss Gender Recognition Reform and the late night vote last year, as well as what she thinks of the UK Government using a Section 35 order to veto the cross-party legislation. What does she think of the Conservatives prospects in the next election, and does she see herself as a future Scottish Tory leader?
Stop the Sales Drop Podcast with Kristina Jaramillo and Eric Gruber
As ABM has become synonymous with ABM tech, many GTM teams are not seeing maximum returns from their ABM tech investment as they continue to struggle to move high-value accounts to revenue. Many GTM teams are seeing accounts go dark and we've been seeing reports of 10%+ drops in enterprise deals (the ones that ABM should be focused on!) In this podcast, Liz Ronco from Madison Logic joins Personal ABM CEO (Eric Gruber)( to discuss why ABM tech clients are failing to get the greatest returns from their ABM tech investments as pipeline accounts go dark. They cover:How teams are ineffectively identifying and prioritizing the right accountsWhy teams struggle with engaging VPs and the C-suite, which is what's needed to drive stage progression. How teams are failing to get customer-centric and how they are not using data and account intelligence to guide content, messaging, and interactions. The need to go beyond personalization and become personal and how we should come to each interaction with a point of view about the prospects' businesses.How teams are failing to optimize for velocity, increased ACV, and stronger ARR, GRR, and NRR as they are looking to ABM to fix the pipeline vs. fixing the experiences teams are delivering across the buyers' journey and customer lifecycle.
In episode #59, I dive into Gross Revenue Retention. It is a “must-have” metric and required when going through due diligence. It relies on a clean MRR schedule. - What is GRR? - Contraction - Churn - Gross revenue retention benchmarks How to create your MRR schedule lesson: https://www.thesaasacademy.com/offers/gmbMDsYN/checkout SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page
On this episode, Dave "CAC" Kellogg and Ray "Growth" Rike discuss Gross Revenue Retention (GRR), aka Gross Dollar Retention (GDR), and the different nuances to consider when calculating this metric.In addition, Dave and Ray discuss why this metric is important, how to calculate GRR and how to use the results to inform decision making.The Metrics brothers discuss the following nuances of calculating Gross Revenue RetentionThe definition of GRRCohort vs Formula MethodWhat to exclude and include in GRRHow is GRR impacted by Product Led Growth and/or Usage-Based Pricing environmentsHow does Churn and GRR compare...are they the same thing?GRR vs NRR - which is most important?If you love the nuances and details of SaaS Metrics - this is a thought provoking episode that highlights the nuances to consider when calculating Gross Revenue RetentionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week we are doing a brief chat on how nutrition supports our hormones. We have a lot of hormones to make our body hum and they all require something from the nutrients in the food we eat. So just another friendly reminder that food is more than just controlling your weight. Before we dive into our main topic we discuss the Pendulum probiotics ads. Their marketing went from gut health to weight loss. Grr. Why does everything we market have to be about weight loss? Can't we just support our guts without a weightloss tease? Hosted on Acast. See acast.com/privacy for more information.
Stop the Sales Drop Podcast with Kristina Jaramillo and Eric Gruber
As many teams struggle with driving stage progression (accounts going dark), increasing win rates and ACV (many companies are reporting 10% drops in enterprise deals), protecting and expanding key accounts (82% of b2b buyers are indifferent, disengaged or actively looking to replace a vendor), we asked Steve Richard (SVP of Revenue Enablement at MediaFly) to join us on the ABM Done Right Podcast to discuss: Know your number and what it takes to get there.In many cases, ABM is being implemented without the teams taking a good look at the business -- and seeing where there are gaps and where do we need to change interactions/experiences/motions so we can get to the number that leadership wants. You'll learn what teams need to look for to see what we need to fix and prepare sellers for.Why sales enablement is not enough. You'll see the gaps in most sales enablement programs, how revenue enablement differs from sales enablement and how we need revenue enablement and account-based enablement to drive ARR, GRR, and NRR. We also talk about what revenue enablement and what account-based enablement should look like.The key areas where sellers need help.We discuss key challenges that sellers and customer success teams have with multithreading, influencing internal conversations, driving stage progression, and getting larger ACV. You'll see how you can enable teams to accelerate high-value tier 1 accounts to revenue at a higher deal size.Driving GRR and NRR We discuss how most customer success teams are managing accounts vs. being in protection/expansion selling conversations. We talk about the challenges that customer success teams have -- and where the gaps lie in their conversations/interactions that have them losing the interest of the C-suite and VPs after the close. We also discuss ABM for customer marketing and how teams go onto customer calls thinking they'll be able to upsell/cross-sell, and the conversation quickly turns to saving the account for renewal and why this is happening.
In episode #47, I dive into Klaviyo's gross revenue retention (GRR) formula. Wait! What? That definition does not look standard. - The standard GRR formula - Klaviyo's GRR formula - 2 big takeaways Blog post on gross revenue retention: https://www.thesaascfo.com/how-to-calculate-gross-dollar-retention/ SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page
On this episode, Dave "CAC" Kellogg and Ray "Growth" Rike discuss Customer Lifetime Value, and the different input variables required to calculate this compound, multi-variable metric.The Metrics brothers discuss the following nuances of calculating Customer Lifetime ValueThe basics - CLTV or LTVRevenue or Gross ProfitWhich number to use for churn in the formula (GRR, Logo Churn, all ARR or only available to renew ARR)Which number to use for the Average Revenue Per Account (ARPA) - new customers only or all customersIf you love the nuances and details of SaaS Metrics - this is a thought provoking episode that highlights the important of gaining alignment of the CLTV and CAC metrics in your B2B SaaS companySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Le responsable d'ARTE Radio s'en va (2002-2023) Une nouvelle fois, Livo sort du chômage pour couvrir la nouvelle de l'année dans la sphère audiophonique : la retr... la rupture conventionnelle de Silvain Gire. Le responsable éditorial, cofondateur et chef suprême d'ARTE Radio depuis 2002 coupe le cordon en ce 13 juillet 2023. Ce "modèle de réussite pour tous les introvertis modestes et fragiles" selon ses propres termes, retourne à son premier amour, l'écriture. Lui succède Perrine Kervran, ex-productrice et animatrice de l'émission "LSD, la série documentaire" sur France Culture. Les salariés, auteurices et fans désœuvrés ont envoyé leur message d'adieu à Livo qui a déployé tout son talent dans une Dépêche exceptionnelle de 29 minutes en l'honneur de Silvain Gire. Un nouveau tour de force radiophonique qui mêle humour et émotion, témoignages et Histoire, plaintes et mots d'amour. Merci Livo. Merci Silvain (avec un i). Avec les messages de : Annabelle Brouard, Adila Bennedjaï-Zou, Anne-Claire Lainé, Anouk, Joachim et Thomas Guillaud-Bataille, Arnaud Forest, Baptiste Dupin, Benjamin Abitan, Céline Develay-Mazurelle, Charlie Marcelet, Christophe Rault, Charlotte Bienaimé, Chloé Assous-Plunian, Claire Richard, David Commeillas, Delphine Saltel, Elena Zenone, Elise Andrieu, Elodie Font, Emma Bouvier, Fabienne Laumonier, Fanny Lehmann, Floriane Pochon, Gilles et Marianne Freissinier, Guillaume Podrovnik, Jeanne Robet, Jérémy Leroux, Julie Bonnie, Julie Cholley, Julien Badoil, Klaire fait Grr, Lama Serhan, Laure Chatrefou et Gianni Fileccia, Laurent Le Gall, Léa Chatauret et Aglaë, Maïa Mazaurette, Marie Guérin, Marine Vlahovic, Mathilde Guermonprez, Mehdi Ahoudig, Nina Almberg, Oxmo Puccino, Perrine Kervran, Richard Gaitet, Sabine Zovighian, Samuel Hirsch, Sonia Kronlund, Sophie Simonot, Stella Defeyder, Thomas Baumgartner et Victoire Tuaillon.Et des extraits de :- Le point Gire (one-man show de Silvain Gire)- L'œuvre de toute une vie- Virginité- 10 ans ça suffit- Joy Division- Assez d'essais- ARTE après J.C.- L'interview Headphaune #2 avec Silvain Gire- L'interview de Silvain Gire par Thomas Guillaud-Bataille pour Mon ARTE Enregistrements : juin 23 - Texte, voix, réalisation : Olivier Minot : Mix : Charlie Marcelet - Production : ARTE Radio
Kathy Finelli–the director of Gainesville Rabbit Rescue (GRR), a nonprofit organization founded in 1998 by two University of Florida students—recalls how her involvement with GRR began 20-plus years ago, when […] The post Kathy Finelli, director of Gainesville Rabbit Rescue first appeared on Talking Animals.
#revenueoperations #revopspodcast #salespodcast #quota #quotasetting #2024salesplanning0:00 Preshow Quotas 1:49 The reason why we look at 2024 Sales Quotas now 2:34 Companies Starting to get whispers of Board Sales Growth Epectations 3:00 Where do Boards pull their growth #'s from? 3:40 Share the multiple game with entire company 4:38 Downside Passing quota derivation to bottom of sales structure 5:22 Commitments come in November 2023 5:40 Townhalls mostly done for bad news why not good news 7:30 Quotas are always wrong 8:45 How can you operate a sales team with only 1/3 winning 9:15 Do you want 100% quota attainment? 9:43 Enterprise rep wont accept 100% salary Upside baked in 10:45 Survey time 13:00 What % should hit quota? 15:36 Start up quotas 16:07 Quota Over Assign 22:16 Marketing/SDR/BDR 24:10 SME budgeting 25:45 Benchmarking Larger Companies 28:00 When everyone understands the likelihood for future success increases 32:20 Persons vs Company Good Influence 34:28 What is Headcount Churn? 35:56 Less winners equals higher churn 36:20 Levers to pull 37:00 GRR 90% NRR 120% 38:20 Should Recruiting go under sales? 41:00 When to Launch Quotas in 2024? 42:15 Leaders Quotas 42:30 FUDGE 44:30 ChatGPT Prompt Retreat --- Send in a voice message: https://podcasters.spotify.com/pod/show/saasholes/message Support this podcast: https://podcasters.spotify.com/pod/show/saasholes/support
Welcome to the “Customer Success Playbook Podcast,” hosted by Roman Trebon and Kevin Metzger! Embark on a journey with us as we dive into the vibrant world of customer success, helping you to elevate your skills, strategies, and insights to new heights. Whether you're just dipping your toes into the field or are a seasoned customer success veteran, our playbook has something for everyone.In each episode, we tackle a plethora of topics crucial to customer success, ranging from account planning, business reviews, and customer journeys to KPIs, AI, segmentation, renewals, and much more. We aim to offer you a playbook of actionable insights, tips, and strategies to excel in customer success.Roman and Kevin, your amiable co-hosts, bring a combined wealth of knowledge, experience, and passion. Roman, with his background in customer journey optimization and process improvement, and Kevin, with his varied experience from serving customers in diverse roles to leading teams of Customer Success Managers (CSMs), offer unique perspectives and invaluable advice.But, that's not all! We also feature interviews with distinguished leaders in the customer success field. Through engaging discussions, we explore their real-world experiences, uncover the challenges they faced, their strategies for overcoming those challenges, and much more.Our first episode kicks off with Roman and Kevin sharing the origin story of the podcast. They reveal how a simple LinkedIn post about Roman's Certified Customer Success Manager (CCSM) certification sparked a conversation between long-time friends, which eventually culminated in the birth of this podcast. In addition, they delve into their backgrounds, highlighting how their distinct paths led them to customer success.As the series progresses, expect in-depth conversations with experts, discussions on hot topics, and a treasure trove of insights. Our bi-weekly episodes (initially monthly) are packed with information and inspiration to make you think, learn, and grow.So why wait? Subscribe to the “Customer Success Playbook Podcast” and join our community of customer success aficionados. Let's create our playbook together and set the stage for unparalleled success.Remember: Success is a team sport - keep learning, keep collaborating, keep winning with your customers! Until next time, keep leveling up your customer success game with the Customer Success Playbook!Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.
The number one goal for demand gen marketers has always been generating pipeline and revenue. However, times are changing and more of us are now required to focus on staff retention. Given the economic climate, it's understandable but, for many, it's unfamiliar territory. So, where do we start? In this episode of DGU, Mark and Jason discuss how they're prioritizing customer retention as a marketing team, what they do to try and improve retention and what they've learned along the way. Tune into the episode for a 101 on Net Retention Rate (NRR) and Gross Renewal Rate (GRR), why it's a focus right now and an outline of Metadata's approach. Find out: How to define NRR and GRR and why it's important The challenges affecting NRR and GRR How Metadata prioritize customer retention 0:00 – 0:27 – Introduction 0:27 – 2:49 - Jason's wacky episode idea 2:49 – 4:37 - Customer retention is unfamiliar territory 4:37 – 5:53- Let's define NRR and GRR 5:53 – 7:22 - Why NRR AND GRR? 7:22 – 10:41 - Best-in-class retention 10:41 – 18:03 - Why Metadata prioritize retention 18:03 – 20:55 - The company's number one goal 20:55 – 28:59 - How Metadata are supporting NRR and GRR 28:59 – 30:12 - Creating content that helps us overcome objections 30:12 – 36:31 - Another funny story from Jason 36:31 – 41:04 - Leveraging playbooks (and marijuana water) 41:04 – 42:01 – Outro
In this episode you'll hear my interview with Jeff Kushmerek, the CEO and Founder of Infinite Renewals, which helps SaaS and B2B emerging tech companies reduce churn and significantly increase recurring revenue. I wanted to interview him to help us understand more about the importance NRR and GRR plays in growing and scaling revenue, and how Customer Success is at the heart of it. In this episode we'll cover: The most important metric to focus on this year given the ecomonic headwinds What companies get wrong when it comes to increasing value and reducing churn How new logo sales teams can play a crucial role in increasing retention and mitigating problems during implementation Why it's critical to involve CS in the sales prcoess and at which point should they be introduced How to avoid difficult customer conversations What sales reps should avoid doing to increase retention and NRR All that and more on this episode.
The contest for leader of the SNP and Scotland's new First Minister takes up the majority of this week's podcast.We try and make sense of the early exchanges and suss out what the key issues will be in the campaign. At this stage much of the focus has been on the candidates' positions on social issues such as equal marriage and the GRR. We wonder at what point this might shift to the economy and the path to Scottish independence.Meanwhile there's been mucho speculation in the mainstream media that Nicola Sturgeon's resignation and apparent fault lines in the SNP emphasised by the leadership election provides an ideal opportunity for Labour to exploit. Our reaction? Aye,right.Back at Westminster Rishi Sunak's plan to reveal an agreement on the Northern Ireland Protocol impasse looks like its been derailed by an unholy alliance between the DUP and,more importantly, by the ERG. Is there any way out for an increasingly beleagured PM?Just to say @ScotNational has found some people voted many times in their online poll about SNP leadership candidates - mentioned in this podcast - so not sure results are meaningful. ★ Support this podcast ★
#saas #revops #revopswithanedge #revenueoperations Alex Theuma CEO and Founder of SaaStock joins Pete Jansons and Jamie Carney of the SAASholes Revenue Operations Podcast to give an update on the SAAStock show coming to Austin After 11 years of sales experience in IT, Telecoms & Cloud, Alex Theuma started a blog on SaaS called SaaScribe. This soon caught on and he built a powerful network across the SaaS founder and investor community. The blog soon led to the creation of the first ever podcast on B2B SaaS, called The SaaS Revolution show, and that led to the first exclusively SaaS themed meetups in London, Dublin and Berlin. That was 2016 and since then SaaStock has grown to be the biggest B2B SaaS Conference in Europe with five major conferences a year in five countries and many more local events. As an entrepreneur Alex Theuma knows the value of shared knowledge from those in a similar sector so it's his mission to share the newest ideas and connect the brightest minds in SaaS so everyone can benefit. https://www.saastock.com/ https://www.saastock.com/founder-membership/ https://www.linkedin.com/in/alextheuma/ Chapters: 0:00 1:43 Shout Outs 3:38 Alex Theuma Interview 4:30 SaaStock 4:43 SaaStock Austin 5:35 What is SaaStock? 6:42 David Cancel Drift Speaker Dublin 7:06 Chargify 7:14 Chris Cochran Founder Chargify 8:02 Alex Theuma Role at SaaStock 8:46 1st SaaStock Show Story 9:44 How did SaaStock Start and Grow? 12:04 Podcast Beginning 12:20 Mark Roberge Podcast 14:13 Selling: What is the Value to clients of SaaStock? 14:45 2 customer types 17:44 Chart Mogul 18:20 Profitwell 18:27 Patrick Campbell 18:46 Austin Show will increase NA exposure Velocity Global, Outreach and Zoom Info 19:57 Cap Chase 25:25 Recession Proofing Ideas for your business 25:24 Time to Close Rate 26:29 Taking Away the things from Sales Teams that are preventing them from selling 27:13 End of Day Sales Huddles 27:45 Do too many meetings create negative environments? 28:58 Does a leader jumping on every call with a rep create fear In rough times? 29:29 Get rid of Cadence Calls 30:00 Hubspot Example 30:32 Carney Doesn't like Forecast Calls 31:38 Sales Force Layoffs 32:15 Is Hubspot eating SalesForce's Lunch? 33:53 Marc Benioff getting advice from Will.I.AM 34:32 Docusign, SalesForce who is next? 35:06 Hoppin Example 35:49 Shopify Example 36:12 Elon Musk Warning 36:35 Dealing with companies backing out of deals 36:50 Sequoia Capital Warning to its Founders 38:41 SAASTR, Web Summit competitors 39:07 What Re the Earnings Multiples like out there? 41:40 Profitwell Patrick Campbell 42:38 Declining multiples good for VC 43:39 Lot of VC's Struggling 44:20 Rule of 40, ARR, GRR and NRR? 46:53 Passion 46:54 What is SaaStock Founder Membership? 50:54 Godard Abel CEO G2 --- Send in a voice message: https://anchor.fm/saasholes/message Support this podcast: https://anchor.fm/saasholes/support
The Gender Recognition Reform Bill was passed by an overwhelming majority of the Scottish Parliament. Secretary of State for Scotland, Alister Jack, has decided for the first time in 25 years to invoke Section 35 of the Scotland Act to stymie its implementation.We examine the background to the legislation and wonder if he has unwittingly succeeded in uniting Yessers, who disagree over this issue and soft Nos, in opposition to the undermining of the Parliament.Sir Keir Starmer seems to have thrown Scottish Labour under the bus over GRR by criticising some of its measures. This despite Anas Sarwar whipping his MSPs to vote for it. How will Scottish Labour voters and party react to another piece of Starmer political opportunism?The SNP Special Conference will have two options presented to it on using a future election, either Westminster or Holyrood, as a de facto referendum. Both depend on gaining a majority of votes for the SNP and any other parties with whom they've reached a pre-election agreement. How will Alba respond?Lesley stresses the need for the SNP to step up to the plate with a compelling narrative on the shape of a future independent Scotland and a serious strategy for securing that majority of votes.All this plus praise for Colin McKay of STV for his Rishi Sunak interview, Suella Braverman and the Home Office's attempts to remove a video showing a confrontation with a Holocaust survivor, more Alister Jack, this time on Brexit, and Lesley's new book. ★ Support this podcast ★
Grr! Shark attack! Captain Cage is at it again with his wacky and wild platoon! Wait a minute. No no no, I'm sorry, this is a totally serious war film. Grr!
Bryan Perdomo first appeared on the show in February 2021 and he we had a great talk about the power of mindset on a health journey. You can check it out here: https://fatguyforum.podbean.com/e/fat-guy-forum-episode-115-bryan-goes-hard/ During that talk Bryan was certain that diet and exercise alone were going to be the tools he needed to succeed, in concert with working on his mindset and perspective. During our new talk he reveals that he eventually realized that while the changes he had made were powerful, he would need a new tool to take him where he wants to be. Bryan had WLS in February of this year and we talk about the mental challenges making that choice presented and what it has been like for him since then. It is an open honest look at how a journey never ends, but things can certainly change! Connect with Bryan on IG at @Mr.Grr_fitness! https://www.instagram.com/mr.grr_fitness/ On TikTok at @mrgrr28 and on his YouTube Channel Mr. Grr's Fitness! Fat Guy Forum PATREON is here! Click this link to see how YOU can support this show and help Gormy keep bringing you the stories of these amazing men: https://www.patreon.com/Gormygoesketo Interested in working with Gormy on Accountability & Goal Setting, Ketogenic Nutrition or more? Get more info at https://www.theketoroad.com/coach-mike You can also find Gormy on IG at @gormygoesketo, Twitter at @gormygoesketo and you can email the show at TheFatGuyForum@gmail.com! You can support us and save money yourself by using code GORMY to get 15% your order at Redmond Real Salt(https://shop.redmond.life/?afmc=GORMY) NEW! Code GORMYGOESKETO will save on your purchase of all Kettle & Fire products at https://glnk.io/v153/gormygoesketo These are great products I use every day!! Check them out! Don't forget to give us a rating and review on iTunes or whatever platform you use!! Thank you and be sure to amaze yourself today!
In this episode, I go into detail about how I overcome burnout in my creative endeavors. I call it the 2:2 Method, inspired by Kobe Bryant's insane work ethic. GIVEAWAY DETAILS: If you want to share the podcast, I've been giving away 2 free 1 month Audible gift cards every week this May. This isn't sponsored by Audible, but because I know most everyone has done their free trial already, I wanted a way for you to get another free audiobook. This is a gift card that will still work even if you already have an account! You'll get a free credit for an audiobook of your choice + 1 month access to their Plus catalog which includes thousands of audiobooks with no credits needed. All you have to do to enter to win is take a screenshot of this podcast and share it on your Instagram while tagging the account @ifthenpodcast in the post or story. And, also, be sure to follow @ifthenpodcast on Instagram to find out if you're the winner each week. If we get 100 shares by the end of the month, each of you will be entered to win a pair of AirPods. WEBSITE: https://www.ifthenpodcast.com CREDITS: Kobe Bryant Ted Talk: https://youtu.be/9_tYXFbgjZk?t=841 (14:03-15:16) Dr. Benjamin Hardy's book "Personality Isn't Permanent": https://www.amazon.com/dp/B08157LXPY?ref_=cm_sw_r_cp_ud_dp_5MPBJTFKHZNGA9C128YG TRANSCRIPT: My name is Jordan Taylor, and welcome to the If Then Podcast. Our brains our a conglomerate of if/then statements, like in computer code, and oftentimes new lines of code are hard to write in our mind when we're trying new things, for example if I want to play basketball, then I need to learn to shoot. Sitting down and coding that particular if then statement could take years of dedication, but when we do sit down and create new then statements for a complicated if, it feels freaking amazing. This podcast is your weekly motivation, and mine, to get uncomfortable and write some neurological code. “It's easier to hold to your principles 100% of the time, then it is to hold to them 98% of the time.” — Clayton Christensen When I was thinking of creating a podcast, I had no time. It was everything I could do to keep up with everything else in my life already: 2 Youtube channels, house renovations, a free range chicken farm, friends and family. Everything was already falling apart as it was, and adding another full time obsession I would inevitably burnout on was, in a sick way, hilarious. How could I write even MORE if then statements in a day when my brain was already burning up from the complicated programs I was currently running. But I felt like I had a good idea for a podcast, and I just had to try to balance everything. I had to find a way. See, even though I always felt busy, like I was working all the time, I never felt like I worked enough, cause I was eternally behind, and so I never felt I deserved to take a true break. The weird thing though and honestly the problem, was that I was taking breaks, lots of them—hundreds of micro breaks a day with every app opened, every notification clicked, oh that's a funny reel, ehh…what's this next one? Time just kept ticking, and projects just kept piling on and on. Now I would get everything done……. mostly, I mean I was playing the Dope Game from episode 2 after all, so I was getting pretty good at focusing doing projects at random times, but I had no structure to my work life and so I would inevitably be on my phone when I knew I should probably be working *notification sound* Oh, by the way I got the Wordle in 3 today, I wonder how people on Twitter faired. I needed to plan my day somehow with the reality that I'm a human being in the 21st century and I'm going to look at my phone 3 hours per day one way or the other. Months ago, during one of these micro breaks, a video popped up. It was of Kobe Bryant giving a TED Talk in Shanghai, talking about his absurd work schedule. He sucked the air out of the room when he said the insane: {Kobe Bryant clip https://youtu.be/9_tYXFbgjZk?t=841 14:03-15:16} Quote “So if your job is to try to be the best basketball player you can be, to do that you have to practice, you have to train, right? You want to train as much as you can, as often as you can. So if you get up at 10 in the morning. Train at 11. 12? Say 12? Train at 12. Train for 2 hours—12 to 2. You have to let your body recover, so you eat, recover, whatever. You get back out. You start training at 6. Train from 6 to 8, right? And now you go home; you shower; you eat dinner; you go to bed; you wake up; you do it again, right? Those are two sessions. Now imagine you wake up at 3:00 you train at 4:00. So 4 to 6. Come home. Breakfast, relax, da da da. Now you're back at it again. 9 to 11. right? Relax and now you're back at it again 2 to 4. Now you're back at it again. 7 to 9. Look how much more training I have done by simply starting at 4? So it makes sense to get up and start your day early because you can get more work in.” Unquote I felt I already woke up pretty early, between 5 and 6, but I definitely didn't start work until later than that. But 4? Like, come on. Initially, I was just intrigued by his idea of how to split a day up between focused work and focused recovery. When I was thinking of starting my podcast, adding another obsession to my plate, his plan for life came back to mind, and this time maybe starting work earlier was what I needed to make this podcast thing work. Maybe that was the key. Maybe 4:00 was doable, at least for weeks I had a heavy work load. I knew my phone use was a weakness of mine, though. So I didn't want to just start work at 4 without a proper plan going in. If, realistically, 3 hours of screen time was inevitable, could I use that to my advantage somehow? I asked myself a question that changed everything: Which is better, deciding to 100% commit to mindlessly scrolling on my phone for an exact 3 hour slot of time and then the rest of the day 100% commit to projects while fasting from my phone, OR an entire day only 2% committed to scrolling on my phone, while always 98% committed to projects—the same 3 hours of screen time is spent but, this time, interspersed throughout the day? In Dr. Benjamin Hardy's book, “Personality Isn't Permanent,” he answered my question by saying quote “When you're only 98% committed to something, then you haven't truly decided. As a result, you're required to continue making decisions in every future situation you're in. Weighing, in every instance, whether this particular situation falls into the 2% of exceptions you've allowed yourself. In every situation you're in, you're not actually sure what the outcome will be in terms of your behavior and decision making. This lack of decision leads to identity confusion and a lack of success. Becoming 100% committed to what you want is how you succeed. Making serious and sometimes hard decisions rather than deferring them for bad situations leads to enhanced confidence and progress.” Unquote 5:35 In other words, a life 98% committed leads to what he calls “decision fatigue,” and maybe this was my problem the entire time. I thought about it, and if I'm only 98% committed to work like I had been, the computer of my brain will bog down quickly with decisions. Every piece of laundry folded, could lead to a decision. Now is it ok to find a new YouTube video to watch? This video seems cool. Wait, what's this other one? Every single time I feel the need for a dopamine hit, another decision needs to be made. Does this time fall into the 2% of exceptions? Is this time ok to get on Instagram? By not deciding to 100% commit to phone time or 100% to work time, I'm leaving my brain having to decide literally every minute if this is the time it's ok to watch some reels. It was like my brain was hacked with windows constantly popping up. (Typing) Every time I would start to get into a rhythm of work—“click here to accept your prize!” Hhh… close. (click) Alright, where was I? (typing) “Don't miss out on your prize!” Grr… close. (click) (typing) “This is your last chance for the prize!” How could I ever get anything done when half my time was spent closing these annoying pop ups? And then…what happens if I decide to accept the “prize.” What happens then? Welcome to the age of the smart phone. By Kobe Bryant 100% committing to focused work for 2 hours, 4 times a day. And then, 4 times a day, 100% committing to relaxation and recovery, mindlessly scrolling if he wanted to, he became one of the best basketball players in history. We both might be spending the same amount of hours on our phones, but the time's he's not on his, he's 100% focused on the job at hand, and that makes all the difference. So I decided to try it. After all, it seemed kind of fun to be able to guilt-free scroll through my phone for 3 hours if I wanted after working hard. But instead of waking at 3 though, I would wake up between 3:30 to 3:45, and hyper-focus on my podcast for 2 hours starting at 4am and then instead of taking a 3 hour break between sessions like Kobe, I would take a 2 hour break because I wasn't doing anything physically demanding. If I did happen to go over 2 hours though because I was in the middle of something with family, that was allowed. But I would stay on my 2 hour work schedule after that. What I realized is, 2 hours of intensely focused work, with no distractions, pushes you juuuust to the edge of frying your brain without actually ever hitting that point. Anything after 2 hours, however, and that's just plain risky. Your brain starts to short circuit. Things get amplified after that. Small problems you face start to feel like a potential nuclear war—threatening to blow up your entire mental state. Why did I even start this dumb podcast in the first place? Nothing is going to work like I want. I'm terrible at this. Why is it so hard for me? Even right now, writing this script, I have to walk away cause my brain is about to fry as I'm hitting 2 hours. Give me a little bit. Hang on. (Stand up, deep breathing) It's amazing what a strategic 2 hour break can do for a brain. It's the same feeling as when you go to sleep on a problem, and then after waking, you somehow have the solution at the forefront of your mind. Your brain figured it out for you by just resting—like a computer updating to the latest version while in sleep mode. But instead of one time, you're getting that phenomenon 4 times a day. 4 updates fixing bugs. That rest time is critical. You feel it. You're using it to your advantage and there's no guilt at all. Work and rest: it's a beautiful symbiotic relationship. Both equally important, both impossible without the other. I call this work schedule the 2:2 Method, and the cool thing I've realized now, after following it for a few weeks, is that instead of wanting to mindlessly scroll every rest time, I find myself often inspired to actually do things in those 2 hours that I had been putting off, that I felt I had no time for. I found myself painting the trim in the downstairs bedroom I've been meaning to finish, I was prioritizing my family more by going with them to the mall. I took my wife Sara out on a date, and even folded a bunch of laundry. That didn't take as much time as I thought. And one of the biggest things I noticed was that I wasn't burning out on my new passion for podcasting, like I was worried would happen. By forcing myself to slow down and rest, I found I could manage my effort better—instead of passionately sprinting with inspiration as my fuel until I quit from physical and mental exhaustion, I was walking freely, and even resting when I needed in order to make the long journey. And that's why I broke up If Then into seasons, to further manage my effort by resting. I wouldn't suggest waking at 3:30AM and only getting 6 hours of sleep as a longterm lifestyle choice. In my experience, that should be done only when necessary, but when implemented, it works. Season 1 has been the story of me getting uncomfortable and learning how to podcast—next week being the final episode. Season 2, date pending, will be its own complete story, just like this one, and the 2:2 Method will be, again, what makes it possible. In following the 2:2 Method, by 6:00PM I've worked extremely focused for 8 hours without feeling overwhelmed with exhaustion because I had also rested strategically for 6 hours as well. By 6 o'clock I can relax completely with my wife Sara, resting in the fact that I have accomplished so much. By 9PM I'm asleep, and I do it all over again the next day. Like Kobe Bryant, by committing to either 100% focused work or 100% rest, I'm finding I'm able to get more done with peace and ease than I could have ever imagined, and I'm curious how much more I can put on my plate and feel this exact same way. Time, in a way, almost feels limitless instead of limiting. So I'll leave you with this: “It's easier to hold to your principles 100% of the time, then it is to hold to them 98% of the time.” — Clayton Christensen Thank you so much for listening to the third episode of the If Then Podcast. If you have feedback you want to give me or if you have anything you want to say, email me at contact@ifthenpodcast.com. And if you would, leave me a 5 star review if you found this podcast valuable. It really helps the podcast to get seen by other people like yourself. We reached #26 for Education on all of Spotify, and I have you to thank for that. We're almost at 200 reviews on Apple Podcasts and 350 on Spotify. And as an extra bonus, for those of you who help me spread the word, I've been giving away 2 free 1 month Audible gift cards every week this May. Last week, Seth and Tabitha won a free credit for an audiobook of their choice + access to their Plus catalog which includes thousands of audiobooks with no credits needed. And if you win this week, don't worry the gift card is available to you even if you already have an Audible account. 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