The Small BizChat

In this episode, Melinda Emerson is joined by guests Matt Ryder, Anna Papalia, and Dr. Angela Pipersburgh for the 'Hit It or Quit It' segment. They share their favorite business apps, old school marketing tips, and best business book recommendations. Melinda also introduces the next cohorte of her Brand in Demand Group Coaching Program.

In this episode, Melinda Emerson chats with Matt Ryder about the essentials of a robust sales process. They explore how to identify weak links in sales, set suitable goals for small businesses, and hire competent salespeople. The discussion also covers calculating sales targets and achieving financial independence from your business.

In this episode, Melinda Emerson chats with Anna Papalia about her career journey and the beginning of her business. They discuss advice on hiring, overcoming personal biases, and developing a unique interview style. They also delve into the importance of diversity and personality tests in hiring. The episode wraps up with the best business advice Anna has received and closing insights.

Dr. Angela Pipersburgh is a dynamic figure in the fields of spiritual leadership and entrepreneurship. She is renowned for her Kingdom-centric approach to personal and professional development. She has successfully established four innovative brands, including the Kingdom Chamber of Commerce, Kingdom Business School, Shaddai Marketing and Communications, and Kingdom Investors, all aimed at uplifting Christian professionals and businesses. Known as the “Supernatural Coach,” Dr. Pipersburgh is committed to helping individuals discover their true identity, embrace their purpose, and realize their vision. She has published two books, “Your Gift IT Makes Room” and “Aligning With Your Destiny Connector,” which are available on Amazon. For more information: www.kingdomchamberofcommerce.orgIn this episode, I am joined by Dr. Angela Pipersburgh to discuss the intersection of faith and business. We delve into incorporating spirituality into the marketplace, setting faith boundaries at work, and faith-driven decision-making. We also explore finding personal potential and navigating major life changes in business. This week on SmallBizChat Podcast:Dr. Angela Pipersburg emphasizes the integration of faith and business principles to create a resilient and unmovable foundation for entrepreneurs, encouraging them to align with their purpose and assignment on Earth.Treating employees with respect and care, regardless of their beliefs, is crucial in creating a positive workplace environment and can be a reflection of a business leader's personal faith.Dr. Pipersburg advises business leaders to avoid making hasty decisions during times of personal change and to seek guidance from their faith or spiritual practices before making major business decisions.Resources Mentioned:Startup Bootcamp: https://smallbizladyuniversity.com/startupbootcampConnect with Dr. Angela Pipersburgh:Website: https://www.kingdomchamberofcommerce.orgLinkedIn: https://www.linkedin.com/in/angelapipersburghFacebook: https://www.facebook.com/angelapipersburghspeaksTwitter: https://twitter.com/angelapiperInstagram: https://instagram.com/angelapipersburghspeaks

In this episode, Melinda Emerson chats with Dr. Angela Pipersburgh about her journey as a spiritual leader and entrepreneur. They explore the influence of faith in business, discuss the balance between personal faith and professional decision-making, and examine the rise and impact of Christian entrepreneurs. Connect with Dr. Angela Pipersburgh: Website: https://www.kingdomchamberofcommerce.org LinkedIn: https://www.linkedin.com/in/angelapipersburgh Facebook: https://www.facebook.com/angelapipersburghspeaks Twitter: https://twitter.com/angelapiper Instagram: https://instagram.com/angelapipersburghspeaks Get More! Want to hear more episodes of The SmallBiz Chat Podcast? Subscribe on your favorite platform so you'll never miss an episode!

Kendra Lee is an author, speaker, and revenue generator. She is the founder of KLA Group, a sales consultancy and marketing agency that helps small and medium businesses get seen, get heard, and gain traction to achieve their dreams. She's also the author of The Sales Magnet. For more information, you can go to KLAGroup.com. Geoffrey Klein, aka Mr. Purple, is a TEDx speaker, an adjunct professor, a visual content producer, and the author of the new book The Content Beast. Geoffrey helps people and organizations communicate more effectively through the power of story. He serves as president and CEO of Nine Dots, a visual content company that helps businesses share their message and connect with their audience. For more information, go to ninedotsmedia.com. Precious L Williams is The Killer Pitch Master! She is a 13th time National Elevator Pitch Champion. Along with helping women entrepreneurs and business leader, she's also a top corporate sales trainer, helping sales teams to create killer communication skills, private messages, and understand how to pitch and build sales program. Precious is an international keynote speaker and trainer for global brands, including BMW, Google, LinkedIn, Microsoft, Harvard University, Columbia, QuickBooks, Yelp, and many more. Find out more at perfectpitchgroup.com. Three of my amazing guests – Paul Getter, Catherine Brown, and Dawnna St. Louis – join me simultaneously for a fun, lighthearted, rapid-fire round of my favorite business questions.We get their opinions on a few business tools, some old-school marketing tips, and some great books for aspiring business owners.This week on SmallBizChat Podcast:Fun, fast-paced round of questioning.Our guests' favorite podcasts.Their favorite business app.Their favorite old-school marketing tip.Plus a few other questions about great resources for up-and-coming business leaders.Resources Mentioned:Startup Bootcamp: https://smallbizladyuniversity.com/startupbootcamp Podcasts Mentioned:The Ramsey ShowNPR - How I Built ThisBrew CrimeApps Mentioned:AsanaGoogle CalendarMixmax HubSpotBooks Mentioned:Fix This Next by Mike MichaelowiczBuilding a StoryBrand by Donald MillerThe Ultimate Sales Machine by Chet Holmes10X is Easier than 2X by Dan SullivanConnect with Kendra Lee:Website: https://www.klagroup.com/ Books: https://www.klagroup.com/sales-books/ Twitter: https://twitter.com/KendraLeeKLA/ Facebook: https://www.facebook.com/KLAGroup/ LinkedIn: https://www.linkedin.com/company/klagroup/ LinkedIn: https://www.linkedin.com/in/kendralee/YouTube: https://www.youtube.com/user/KendraLeeKLA Connect with Geoffrey Klein:Website: https://ninedotsmedia.com/ Podcast: https://ninedotsmedia.com/subscribe-to-podcast/ Book: The Content Beast - https://www.amazon.com/Content-Beast-Geoffrey-Klein-ebook/dp/B0CN7LJPZP YouTube: https://www.youtube.com/ninedots Instagram: https://www.instagram.com/ninedotsmedia/ Facebook: https://www.facebook.com/ninedotsmedia/ LinkedIn: https://www.linkedin.com/company/nine-dots/LinkedIn: https://www.linkedin.com/in/ggklein/ Twitter: https://twitter.com/ninedotstweets Connect with Precious L. Williams:Website: https://perfectpitchgroup.com/ Books: https://perfectpitchgroup.com/books/ LinkedIn: https://www.linkedin.com/in/precious-l-williams/ Facebook: https://www.facebook.com/PerfectPitchP Twitter: https://twitter.com/PerfectPitchP

Three of my amazing guests – Kendra Lee, Geoffrey Klein, and Precious L. Williams – join me simultaneously for a fun, lighthearted, rapid-fire round of my favorite business questions. We get their opinions on a few business tools, some old-school marketing tips, and some great books for aspiring business owners.

In today's episode, Precious L Williams shares about how she had to learn how to pitch with her back against the wall and today. She has now won 13 National Elevator Pitch Championships, and shares with her clients, and with us, how we can improve our pitches. She talks with us about all things pitch related,

Precious L Williams is The Killer Pitch Master! She is a 13-time National Elevator Pitch Champion. Along with helping women entrepreneurs and business leader, she's also a top corporate sales trainer, helping sales teams to create killer communication skills, private messages, and understand how to pitch and build sales program. Precious is an international keynote speaker and trainer for global brands, including BMW, Google, LinkedIn, Microsoft, Harvard University, Columbia, QuickBooks, Yelp, and many more. Find out more at perfectpitchgroup.com. With me today is Precious L Williams, she had to learn how to pitch with her back against the wall and today, she has now won 13 National Elevator Pitch Championships, and shares with her clients, and with us today, how we can improve our pitches. She talks with us about all things pitch related, you don't want to miss this one. “Be very specific about that call to action…Take them all the way through, but be very clear about what you want them to do.” – Precious L WilliamsThis week on SmallBizChat Podcast:Have a great story that is your story. Lead your audience then give them a very specific call to action. Stand, deliver, and believe in yourself. Matching your story to your audience. Cheerleading yourself and proving your vision. Fortune favors the bold - go for your dreams. Resources Mentioned:Startup Bootcamp: https://smallbizladyuniversity.com/startupbootcamp Connect with Precious L Williams:Website: https://perfectpitchgroup.com/ Books: https://perfectpitchgroup.com/books/ LinkedIn: https://www.linkedin.com/in/precious-l-williams/ Facebook: https://www.facebook.com/PerfectPitchP Twitter: https://twitter.com/PerfectPitchP

Geoffrey Klein, aka Mr. Purple, is a TEDx speaker, an adjunct professor, a visual content producer, and the author of the new book The Content Beast. Geoffrey helps people and organizations communicate more effectively through the power of story. He serves as president and CEO of Nine Dots, a visual content company that helps businesses share their message and connect with their audience. For more information, go to ninedotsmedia.com. Today, we will talk about tackling that content beast weighing so many of you down. Our expert, Geoffrey Klein, shares information for those of us who struggle with content or dread content that will help you think about it the right way and develop content that is relevant, valuable, and, most importantly, attracts your target customer. “Content will never be perfect. Just take action, and be bold.” – Geoffrey KleinThis week on SmallBizChat Podcast:Why content is hard for small business owners. Approaching a content strategy for small businesses. Think consistency, not volume, when getting started. Geoffrey's favorite tools for content creation. Document - you've got more content than you realize!Focus on being relatable, not just credible. Telling stories to connect with your audience. Replay your greatest hits in different formats. Measuring the success of your content. Resources Mentioned:Canva: https://www.canva.com/ Become Your Own Boss - https://smallbizladyuniversity.com/ Start-Up Bootcamp - https://smallbizladyuniversity.com/startupbootcamp Connect with Geoffrey Klein:Website: https://ninedotsmedia.com/ Podcast: https://ninedotsmedia.com/subscribe-to-podcast/ Book: The Content Beast - https://www.amazon.com/Content-Beast-Geoffrey-Klein-ebook/dp/B0CN7LJPZP YouTube: https://www.youtube.com/ninedots Instagram: https://www.instagram.com/ninedotsmedia/ Facebook: https://www.facebook.com/ninedotsmedia/ LinkedIn: https://www.linkedin.com/company/nine-dots/LinkedIn: https://www.linkedin.com/in/ggklein/ Twitter: https://twitter.com/ninedotstweets

In this episode, Melinda Emerson and Geoffrey Klein delve into the challenges and strategies for creating compelling small business content. They discuss the significance of relatable content, launching a blog, podcast, or YouTube channel, and current content marketing trends. They also explore Klein's book 'The Content Beat', strategies for repurposing content, and measuring success. The episode wraps up with an announcement about SmallBizLady University's virtual startup boot camp.

Kendra Lee is an author, speaker, and revenue generator. She is the founder of KLA Group, a sales consultancy and marketing agency that helps small and medium businesses get seen, get heard, and gain traction to achieve their dreams. She's also the author of The Sales Magnet. For more information, you can go to KLAGroup.com. Today, we talk about how to drive more revenue from your website, starting with the content that you are creating. Our expert, Kendra Lee, knows the secrets to getting your business seen and heard to attract your ideal clients and grow your business. She shares with us great, actionable tips you can use today to improve the SEO for your business and your website. “When people come to your website, they're coming to learn more about you, your business, who you help, and how you help them. You want your content to answer those questions for them - and you want that to be very, very clear.” – Kendra LeeThis week on SmallBizChat Podcast:Biggest mistakes when building your website. Earning the trust of potential clients with online content. The relationship between SEO and your content. Things to do when writing your content to optimize SEO. Benefits of having a blog on your website. The power of video. Developing content with search engine optimization in mind. The three core elements of SEO best practices. What to look for when looking for outside SEO assistance. Measuring the ROI of SEO. Resources Mentioned:Become Your Own Boss - https://smallbizladyuniversity.com/ Start-Up Bootcamp - https://smallbizladyuniversity.com/startupbootcamp Connect with Kendra Lee:Website: https://www.klagroup.com/ Books: https://www.klagroup.com/sales-books/ Twitter: https://twitter.com/KendraLeeKLA/ Facebook: https://www.facebook.com/KLAGroup/ LinkedIn: https://www.linkedin.com/company/klagroup/ LinkedIn: https://www.linkedin.com/in/kendralee/YouTube: https://www.youtube.com/user/KendraLeeKLA

In this episode, Melinda Emerson and web sales expert Kendra Lee delve into the importance of SEO in revenue generation and content creation. They discuss common website building mistakes, the role of blogs and videos in content strategy, and the difference between on-page and off-page SEO. The episode also covers the expectations and costs of engaging an SEO firm and how SEO can boost website traffic and ROI. The episode concludes with a segment on Small Biz Lady University.

Every single entrepreneur has struggles; whether they've been in business for ten days or ten years doesn't matter. Today, I talk about how we may see those defeats and how we will overcome them. “All defeats are temporary. There is no one person with a permanent black cloud following them.” – Melinda EmersonThis week on SmallBizChat Podcast:The many ways defeat can come for you when sustaining a small business. Defeats are temporary and don't make you a failure. Turning around defeat and keeping it in perspective. Cash flow versus operating expenses. Remember who you are. Consistency to stand out and build a 20-year business. Doing what you need to do to keep your business alive. Focusing on your big-picture legacy. Resources Mentioned:Brand in Demand Live! - https://smallbizladyuniversity.com/brandindemandlive/ BossQuiz: https://smallbizladyuniversity.com/boss-quiz/

In this episode, Melinda Emerson discusses the reality of entrepreneurship struggles, distinguishing between failure and defeat. She highlights a case study on over-expansion in business, the importance of consistency, focusing on existing customers during tough times, and maintaining an empowered mindset. The episode also includes announcements from sponsors and a special offer.

Bernadette is a high-content and inspirational speaker on transformation and business growth, making booking a speaker easy and joyful. She has spoken in 12 countries across four continents, and 85% of her past clients have rebooked her in one capacity or another. She has landed million-dollar deals, and the US government recognizes her in the top 1% of sales leaders globally. Tony Robbins referred to her as a ‘superstar.' Harvard ratified her as one of their MBA sales coaches. The Nasdaq Entrepreneurial Centre has been a beta test for her IP. Bernadette is a mentor for Colorado's Global Landing Pad, and Brian Tracy has endorsed two of her six books on sales leadership. Find out more at https://www.bernadettemcclelland.com/. Mr. Ted Santos is skilled at reinventing companies. And over the past 25 years, he's reinvented himself several times. He has experience as a sales trainer, executive manager, entrepreneur, and executive coach. He's currently chairman and CEO of Turnaround Investment Partners in New York City, which provides high-value consulting services to midsize and large companies. Mr. Santos coined the term Disruptive Leadership Model, designed to empower companies to innovate and penetrate untapped markets. He uses his proprietary methodology to work with CEOs committed to driving innovation at the enterprise level. For more information, head over to turnaroundip.com.As a small business expert, Barry Moltz gets owners growing again by unlocking their long-forgotten potential. With decades of entrepreneurial experience in his own business ventures and consulting countless other entrepreneurs, Barry has discovered the formula to get stuck business owners unstuck and marching forward. As a small business expert, Barry applies simple, strategic steps to facilitate change. Find out more at BarryMoltz.com. Three amazing guests – Bernadette McClelland, Ted Santos, and Barry Moltz – join me simultaneously for a fun, lighthearted, rapid-fire round of my favorite business questions.We get their opinions on business tools, old-school marketing tips, and great books for aspiring business owners.This week on SmallBizChat Podcast:Fun, fast-paced round of questioning.Our guests' favorite podcasts.Their favorite business app.Their favorite old-school marketing tip.Plus a few other questions about great resources for up-and-coming business leaders.Resources Mentioned:Brand in Demand Live! - https://smallbizladyuniversity.com/brandindemandlive/ use code SBLVIP!Podcasts Mentioned: All in the MindImpact Theory with Tom BilyeuSmallBizChatSmall Business Radio ShowApps Mentioned: CashAppApollo.ioLinkedInBooks Mentioned: Jonathan Livingston Seagull by Richard BachBlue Ocean Strategy by W. Kim Chan and Renee MauborgneLove is the Killer App by Tim Sanders10X is Easier than 2X by Dan SullivanConnect with Bernadette McClelland:Website: https://www.bernadettemcclelland.com/ Book: https://shiftanddisrupt.com/ LinkedIn: https://www.linkedin.com/in/bernadettemcclelland/ Connect with Ted Santos:Website: https://www.turnaroundip.com/ Connect with Barry Moltz:Website: https://barrymoltz.com/ Twitter: https://twitter.com/barrymoltz LinkedIn: https://www.linkedin.com/in/barrymoltz Facebook: https://www.facebook.com/SmallBusinessUnstuck Instagram: https://www.instagram.com/barrymoltz/Books: https://barrymoltz.com/small-business-books/ Small Business Radio Show: https://barrymoltz.com/small-business-radio-show/

In this episode, Melinda Emerson is joined by Ted Santos, Barry Moltz, and Bernadette McClelland. They engage in a panel discussion on effective business strategies, share their favorite podcasts and business apps, discuss old school marketing tips and recommend business books. The episode concludes with Bernadette's closing remarks.

As a small business expert, Barry Moltz gets owners growing again by unlocking their long-forgotten potential. With decades of entrepreneurial experience in his own business ventures and consulting countless other entrepreneurs, Barry has discovered the formula to get stuck business owners unstuck and marching forward. As a small business expert, Barry applies simple, strategic steps to facilitate change. Find out more at BarryMoltz.com. It's finally time to talk to one of my favorite small business experts, Barry Moltz. He is an entrepreneur, business expert, and family business advisor dedicated to getting small businesses unstuck. He shares great information about building a brand and digital marketing in this episode of the SmallBizChat Podcast. “I believe that we can't sell anything to anybody. We have to be there when people are ready to buy.” – Barry MoltzThis week on SmallBizChat Podcast:Simple branding for immediate recognition. Defining a strong brand. Rebranding done right and done wrong.Dos and don'ts of digital marketing. Knowing which social platforms you should be on for your business. Building and maintaining a brand. Being where your clients are and understanding their pain points. Resources Mentioned:Start-Up Boot Camp: https://smallbizladyuniversity.com/startupbootcamp Connect with Barry Moltz:Website: https://barrymoltz.com/ Twitter: https://twitter.com/barrymoltz LinkedIn: https://www.linkedin.com/in/barrymoltz Facebook: https://www.facebook.com/SmallBusinessUnstuck Instagram: https://www.instagram.com/barrymoltz/Books: https://barrymoltz.com/small-business-books/ Small Business Radio Show: https://barrymoltz.com/small-business-radio-show/

In this episode, Melinda Emerson and Barry Moltz discuss the importance of consistent marketing and branding for small businesses. They explore the impact of branding on growth, strategies for brand messaging, and the balance between personal and business Instagram accounts. They also emphasize on customer retention and provide advice for businesses considering rebranding.

Mr. Ted Santos is skilled at reinventing companies. And over the past 25 years, he's reinvented himself several times. He has experience as a sales trainer, executive manager, entrepreneur, and executive coach. He's currently chairman and CEO of Turnaround Investment Partners in New York City, which provides high-value consulting services to midsize and large companies. Mr. Santos coined the term Disruptive Leadership Model, designed to empower companies to innovate and penetrate untapped markets. He uses his proprietary methodology to work with CEOs committed to driving innovation at the enterprise level. For more information, head over to turnaroundip.com.Today, I talk about business turnarounds with an expert in the field. Having reinvented himself multiple times, Mr. Ted Santos gives us examples and key information that all leaders looking to make a turnaround in their business need to know. “I have a philosophy - if you are the CEO and you are not intentionally creating problems, you should be fired or retrained immediately. You should be creating problems for your people to solve.” – Ted SantosThis week on SmallBizChat Podcast:Key strategies to turn around a business.Sales is the lifeblood of your company. Disruptive Leadership Model. Remove your presumptions of what can and cannot be done. Invention, not reinvention. What it means to be a turnaround leader. Moving past limits and blindspots in employees.Post-integration strategies. Balancing innovation and stabilization within your organization. Resources Mentioned:Start-Up Boot Camp - https://smallbizladyuniversity.com/startupbootcamp Connect with Ted Santos:Website: https://www.turnaroundip.com/

In this episode, Melinda Emerson is joined by Ted Santos, a business turnaround expert. They discuss key strategies for business transformation, traits of effective turnaround leaders, and a case study on Chrysler. They also cover challenges in business transformation, strategies for sales organizations, and the importance of coaching in task delegation. Ted shares his best business advice.

Bernadette is a high-content and inspirational speaker on transformation and business growth, making booking a speaker easy and joyful. She has spoken in 12 countries across four continents, and 85% of her past clients have rebooked her in one capacity or another. She has landed million-dollar deals and the US government recognizes her in the top 1% of sales leaders globally. Tony Robbins referred to her as a ‘superstar.' Harvard ratified her as one of their MBA sales coaches. The Nasdaq Entrepreneurial Centre has been a beta test for her IP. Bernadette is a mentor for Colorado's Global Landing Pad, and Brian Tracy has endorsed two of her six books on sales leadership. Find out more at https://www.bernadettemcclelland.com/. Knowing how to use story selling to boost your sales is critical, and it's not how it used to be. It is so important to talk about, and today, we have Bernadette McLelland, an expert in the space, to share just that with us today. “The stories that we need to look at are the root causes of the challenges in those three areas - the internal stories that sales leaders tell themselves about the buyer, the external stories, and the essential stories that they need to elicit from their buyer.” – Bernadette McClellandThis week on SmallBizChat Podcast:Bernadette's journey from Australia to the USA and how she became a small biz expert. How selling has changed since COVID. Story-selling to improve your sales process. Story is the oldest form of communication; selling is the oldest form of commerce. Selling wisdom, not stuff. Coming to the sales table with relevance and wisdom. Having relevant business point in your story. Connect with Bernadette McClelland:Website: https://www.bernadettemcclelland.com/ Book: https://shiftanddisrupt.com/ LinkedIn: https://www.linkedin.com/in/bernadettemcclelland/

In this episode, Melinda Emerson chats with sales expert, Bernadette McClelland, about 'Story Selling'. They discuss Bernadette's journey, how to use storytelling in the sales process, and adapting this technique for different customer segments. Bernadette shares her best business advice and announces her new book.

In today's busy business world, success is not determined solely by external factors. In this episode of SmallBizChat, Melinda talks about the power of mindset to your business success.“Entrepreneurship brings with it a lot of stress - you really do want to prioritize and promote relaxation and stress reduction whenever you can get it.” – Melinda EmersonThis week on SmallBizChat Podcast:70-80% of our tens of thousands of thoughts each day are negative. Cultivating a healthy mindset habit. Reframing to avoid self-sabotage.Starting a gratitude practice.Surrounding yourself with positivity. Finding joy in what you do. Prioritizing and promoting relaxation and stress reduction. Treating yourself with kindness and compassion. Resources Mentioned:Brand in Demand Live! - https://smallbizladyuniversity.com/brandindemandlive/ BossQuiz: https://smallbizladyuniversity.com/boss-quiz/

In this episode, Melinda Emerson discusses the importance of relaxation and a positive mindset in entrepreneurship. She shares techniques to challenge negative thoughts, the power of gratitude, and ways to avoid burnout. Melinda also emphasizes the role of affirmations and solution-oriented thinking in maintaining positivity. The episode concludes with announcements about upcoming events.

As a business and growth strategy consultant, Jimmy Newson has worked with organizations of all sizes, but his specialty is working with small businesses and entrepreneurs. He founded Moving Forward Small Business, a membership-based organization that helps companies grow and achieve their goals through practical and actionable advice. Additionally, Jimmy has strategic partnerships with private, government, and nonprofit organizations, leveraging his extensive network and experience to provide businesses with comprehensive solutions for their needs. Find out more at movingforwardsmallbusiness.com. In 2001, Chris Carr launched a start-up in his spare time – a marketing company called Farotech. What started primarily as a web design firm quickly became a comprehensive digital marketing agency specializing in helping clients in the healthcare, orthopedics, manufacturing, SaaS, and cybersecurity fields see explosive growth through a proven marketing system. Since early 2020, Chris has become a thought leader in artificial intelligence (AI). Through years of analysis, workshops, and hands-on experience, he's observed the rise of modern AI and its potential to reshape the business landscape. Recognizing that most businesses are not ready for this massive disruption from AI, Chris offers workshops and lunch-and-learns to equip businesses for the future that's already here. Find out more at farotech.com. Robyn Streisand founded The Mixx and Titanium with diversity in mind. A trailblazer in the LGBTQ+ community, she has made it her mission to make marketing and advertising more inclusive. As the recipient of AdAge's “Women to Watch” and the OUT100, Robyn is recognized as a gifted connector of people, a strategic problem-solver, and a champion of marginalized communities. As well as being an active member of her own companies, Robyn serves on the board of several nonprofits, including How Women Lead, The Phluid Project, and the Hetrick-Martin Institute. To find out more, go to TheMixxNYC.com. Three amazing guests – Jimmy Newson, Chris Carr, and Robyn Streisand – join me simultaneously for a fun, lighthearted, rapid-fire round of my favorite business questions.We get their opinions on some business tools, old-school marketing tips, and great books for aspiring business owners.This week on SmallBizChat Podcast:Fun, fast-paced round of questioning.Our guests' favorite podcasts.Their favorite business app.Their favorite old-school marketing tip.Plus a few other questions about great resources for up-and-coming business leaders.Resources Mentioned:Brand in Demand Live! - https://smallbizladyuniversity.com/brandindemandlive/ use code SBLVIP!BossQuiz: https://smallbizladyuniversity.com/boss-quiz/ Podcasts Mentioned: Entrepreneurs on FireThe Marketing AI Institute PodcastRishad.SubstackApps Mentioned: VoxerSlackLinkedInBooks Mentioned: 80/20 Sales and Marketing by Perry MarshallThe Compound Effect by Darren HardyBecome Your Own Boss in 12 Months by Melinda Emerson10X is Easier than 2X by Dan SullivanConnect with Jimmy Newson:Website: https://www.movingforwardsmallbusiness.com/ Website: https://www.jimmynewson.com/ LinkedIn: https://www.linkedin.com/in/jimmynewson/ Facebook: https://www.facebook.com/jimmylnewson/ Twitter: https://twitter.com/jimmynewson1 Connect with Chris Carr:Website: https://farotech.com/ LinkedIn: https://www.linkedin.com/in/chris-carr-84b1a02/ Twitter: https://twitter.com/chris_carr YouTube: https://www.youtube.com/@Farotech Podcast: https://farotech.com/podcasts/ Connect with Robyn Streisand:Website: https://themixxnyc.com/ Website: https://www.titaniumww.com/ LinkedIn: https://www.linkedin.com/in/robynstreisand/

In this episode, Melinda Emerson is joined by panelists Robyn Streisand, Chris Carr, and Jimmy Newson. They discuss the "Hit It and Quit It" rules, share their favorite podcasts and business apps, reveal old school marketing tips, and talk about their favorite business books. Melinda also shares her favorite business book. The episode wraps up with a discussion and appreciation of guests, and an announcement about the Brand in Demand Live conference.

Robyn Streisand founded The Mixx and Titanium with diversity in mind. A trailblazer in the LGBTQ+ community, she has made it her mission to make marketing and advertising more inclusive. As the recipient of AdAge's “Women to Watch” and the OUT100, Robyn is recognized as a gifted connector of people, a strategic problem-solver, and a champion of marginalized communities. As well as being an active member of her own companies, Robyn serves on the board of several nonprofits, including How Women Lead, The Phluid Project, and the Hetrick-Martin Institute. To find out more, go to TheMixxNYC.com. Today, I speak with my good friend, Robyn Streisand, and she will talk to us about building an authentic brand. As the founder of 2 successful companies, she really does lead with love first - and the ROI is remarkable!“We really pride ourselves on like a very simple script about who we are, how we work, and why it matters. We use this script not only from an onboarding perspective of our talent but we use it as we onboard clients. It is a two-way transaction. We have to be on the same page. ” – Robyn StreisandThis week on the SmallBizChat Podcast:Storytelling to represent who you are. Why it's hard to be a small business (but easy to be a big business). Looking for people with shared values. Transparency with balance. The heart-first approach to branding and marketing. What it means to be a B-Corp. Connect with Robyn Streisand:Website: https://themixxnyc.com/ Website: https://www.titaniumww.com/ LinkedIn: https://www.linkedin.com/in/robynstreisand/

In this episode, Melinda Emerson talks to Robyn Streisand about the importance of aligning personal passions with business branding. They discuss the role of storytelling in branding and navigating a small business during COVID. They also delve into B Corp certification and balancing transparency in personal and business branding. Finally, Melinda announces her upcoming "Become Your Own Boss" class.

In 2001, Chris Carr launched a start-up in his spare time – a marketing company called Farotech. What started primarily as a web design firm quickly grew into a comprehensive digital marketing agency specializing in helping clients in the healthcare, orthopedics, manufacturing, SaaS, and cybersecurity fields see explosive growth through a proven marketing system. Since early 2020, Chris has become a thought leader in artificial intelligence (AI). Through years of analysis, workshops, and hands-on experience, he's observed the rise of modern AI and its potential to reshape the business landscape. Recognizing that most businesses are not ready for this massive disruption from AI, Chris offers workshops and lunch-and-learns to equip businesses for the future that's already here. Find out more at farotech.com. Today, we're going to talk about AI and branding. My guest, Chris Carr, is at the forefront of these topics. He will share actionable tips that you can start doing now to incorporate AI into your business so you aren't left behind when everyone else moves forward with that technology. “If you're an individual who's not willing to adopt that technology [AI], there's a chance you will get replaced by somebody who does. ” – Chris CarrThis week on SmallBizChat Podcast:Building hyper-personalization into your marketing. Why your marketing should start with your branding. The stages of solving a problem. How AI is changing every industry. Targeting your brand to your audience. Standing out in an AI-filled marketplace.Chat priming. Authenticity in branding. Resources Mentioned:Become Your Own Boss: https://smallbizladyuniversity.com/ Boss Quiz: https://smallbizladyuniversity.com/boss-quiz/ There's an AI for That: https://theresanaiforthat.com/ SparkToro: https://sparktoro.com/ BuzzSumo: https://buzzsumo.com/ Connect with Chris Carr:Website: https://farotech.com/ LinkedIn: https://www.linkedin.com/in/chris-carr-84b1a02/ Twitter: https://twitter.com/chris_carr YouTube: https://www.youtube.com/@Farotech Podcast: https://farotech.com/podcasts/ LinkedIn:Can your brand survive and thrive in an AI-centric world? Chris Carr of Farotech believes it can, but only with the right strategies in place. Join us on the SmallBizChat Podcast as we explore the role of AI in branding and the key shifts businesses must make to remain relevant. Listen in today!#SmallBizChat #business #AI #branding

In this episode, Melinda Emerson chats with Chris Carr about his journey into online marketing and branding. They discuss how to build a successful brand online, the role of AI in branding and content strategy, and the importance of an enriching website experience. They also highlight the value of email addresses over likes for business growth.

As a business and growth strategy consultant, Jimmy Newson has worked with organizations of all sizes, but his specialty is working with small businesses and entrepreneurs. He founded Moving Forward Small Business, a membership-based organization that helps companies grow and achieve their goals through practical and actionable advice. Additionally, Jimmy has strategic partnerships with private, government, and nonprofit organizations, leveraging his extensive network and experience to provide businesses with comprehensive solutions for their needs. Find out more at movingforwardsmallbusiness.com. Today, we will discuss strategy from every angle you can imagine, and I have Jimmy Newson, a business and growth strategist and consultant. He specializes in working with small businesses and entrepreneurs and has great insights into what you can do today to improve your vision and strategy. “If you can start a strategy sooner rather than later, you're already headed in the right direction, you know what your true north is, and now you're headed there confidently.” – Jimmy NewsonThis week on SmallBizChat Podcast:Why strategy is different, but equally important, for small businesses as it is for big companies. Starting your strategy sooner rather than later. What you need to know when building or updating your strategy. The power of having a vision and bringing your team in to create the vision. Utilizing the data of market analysis. Appropriate resource allocation to fit with your strategy. Leveraging tools to do the heavy lifting.Resources Mentioned:Become Your Own Boss: https://smallbizladyuniversity.com/ Boss Quiz: https://smallbizladyuniversity.com/boss-quiz/ SEMrush: https://www.semrush.com/ SpyFu: https://www.spyfu.com/ Winmo: https://www.winmo.com/ Cascade: https://www.cascade.app/ Connect with Jimmy Newson:Website: https://www.movingforwardsmallbusiness.com/ Website: https://www.jimmynewson.com/ LinkedIn: https://www.linkedin.com/in/jimmynewson/ Facebook: https://www.facebook.com/jimmylnewson/ Twitter: https://twitter.com/jimmynewson1 LinkedIn:Strategy isn't just for the corporate giants; it's a game-changer for small businesses too. In the latest episode of SmallBizChat Podcast, I chat with Jimmy Newson about why starting your strategy early is the ticket to confident growth. Get insights on leveraging tools, market analysis, and crafting a vision with your team here!#SmallBizChat #smallbusiness #business #strategy

In this episode, Melinda Emerson and Jimmy Newson discuss the importance of business strategy and branding. Newson shares his business journey and tips on developing a successful strategy, including team involvement and market understanding. Melinda provides insights on building an online brand strategy.

Today, Melinda talks about something that is not really fun in business, but it's something that we all need to learn how to deal with a little bit better - navigating rejection in business. Rejection is an inevitable part of the business world, particularly in sales. Dealing with rejection effectively is crucial for maintaining motivation, resilience, and long-term success in your business.“The more people you talk to, the more people that are going to say yes.” – Melinda EmersonThis week on SmallBizChat Podcast:Sales is just a numbers game. Increase your outreach to increase your conversions. Sometimes, a rejection is God's protection. No is an opportunity for growth and learning. Adapting, refining, and modifying your sales practices. How to increase your likelihood of a “yes.” Refining your value proposition to address your client's pain points. Leveraging other people's expertise. Celebrate the small wins. Resources Mentioned:Brand in Demand Live! - https://smallbizladyuniversity.com/brandindemandlive/ LinkedIn:Anyone who has been in business for any length of time will tell you that rejection is inevitable. Since we'll all hear "no" at some point, let's get better at dealing with it! In the latest SmallBizChat Podcast, I help you shift your mindset around rejection and up your odds of getting a "yes" in the future. If you're looking to build resilience, don't miss this episode! #business #smallbusiness #businessadvice #success

In this episode, Melinda Emerson discusses how to handle rejection in business, illustrating strategies for resilience and adaptability. She explains sales statistics for emotional resilience, adapting sales approaches based on feedback, refining value propositions, and the importance of mentorship and celebrating small wins.

David Newman is the best-selling author of Do It! Marking and his latest book, Do It! Selling. He's also the founder of the Do It! MBA mentoring program and host of The Selling Show, a top-rated business podcast with over 300 episodes. David helps professional service sellers land better clients, bigger deals, and higher fees. For more information, head over to DoItMarketing.com/Selling.Miss Romina Brown is the President of Strategic Solutions International, the only female-led, black-owned category management firm on the planet. At SSI, Romina is supported by a global, diverse team of trained analysts, marketing research, and technology consultants with a proven track record of making a tremendous impact. Romina has served in various executive marketing and sales positions for well-known brands, including Eastman Kodak, Sara Lee, and L'Oreal USA. In 2004, she formed SSI with experience in both corporate and entrepreneurial environments. Romina provides context, insights, and guidance in developing strategies for diverse industries and levels of business. For more information, go over to SSIConsults.com. Kristie Jones is the go-to expert for companies wanting to build, grow, or scale their sales or customer success teams. She started Sales Acceleration Group in 2016 to help owners and founders increase revenue, reduce churn, and be able to scale more quickly. Her 20+ years as a sales leader in the SAS space fuels her passion for helping bootstraped and venture-backed founders. For more information, head over to SalesAccelerationGroup.com.Three of my amazing guests – David Newman, Romina Brown, and Kristie Jones – join me simultaneously for a fun, lighthearted, rapid-fire round of my favorite business questions.We get their opinions on business tools, old-school marketing tips, and great books for aspiring business owners.This week on SmallBizChat Podcast:Fun, fast-paced round of questioning.Our guests' favorite podcasts.Their favorite business app.Their favorite old-school marketing tip.Plus a few other questions about great resources for up-and-coming business leaders.Resources Mentioned:Brand in Demand Live! - https://smallbizladyuniversity.com/brandindemandlive/ BossQuiz: https://smallbizladyuniversity.com/boss-quiz/ Podcasts Mentioned: Compete Every DayUnlocking Greatness Podcast with Zenja GlassMy First MillionApps Mentioned: UPC Item DBSlackMeta WorkplaceBooks Mentioned: Linchpin by Seth GodinRelentless by Tim S. GroverThe Power of Vulnerability by Brene BrownDisrupt You! by Jay SamitConnect with David Newman:Website: https://doitmarketing.com/ The Selling Show - https://doitmarketing.com/podcast/ Do It! Selling - https://doitmarketing.com/selling Connect with Romina Brown:Website: https://www.ssiconsults.com/ Instagram: https://www.instagram.com/rominabrown/ Facebook: https://www.facebook.com/ssiconsults/ Twitter: https://twitter.com/iambossbeauty Connect with Kristie Jones:Website: https://salesaccelerationgroup.com/ YouTube: https://www.youtube.com/channel/UCEOGJrgqo50OL-tTXgaaqHg Twitter: https://twitter.com/kristiekjones Instagram: https://www.instagram.com/kristiejones.sales/ LinkedIn: https://www.linkedin.com/in/kristiekjones/Ever wondered what other business owners are reading? Curious about which apps they can't live without? Then you'll want to tune into this quick-fire chat with David Newman, Romina Brown, and Kristie Jones. From podcasts to marketing tips, we're covering it all. Listen in for some great insights and laughs too!#SmallBizChat #podcast #businesspodcast #smallbusiness

In this episode, Melinda Emerson chats with guests David Newman, Romina Brown, and Kristie Jones. They discuss their favorite podcasts and business apps, share old school marketing tips, and reveal the best business books they've read. The episode also features promotion for the Brand in Demand live event.

Kristie Jones is the go-to expert for companies wanting to build, grow, or scale their sales or customer success teams. She started Sales Acceleration Group in 2016 to help owners and founders increase revenue, reduce churn, and be able to scale more quickly. Her 20+ years as a sales leader in the SAS space fuels her passion for helping bootstraped and venture-backed founders. For more information, head over to SalesAccelerationGroup.com.It is time to talk about sales from a completely different angle - we will talk about how to hire your first sales team. That is critical because hiring the wrong salesperson in your organization can torpedo your organization, but thinking that hiring a salesperson will save your business is also a big mistake. Listen in today to hear from our expert guest about what you need to know when hiring your first sales team. “Sales as a high-rejection sport. You need resilience. You need to have a positive attitude. You need to be able to get off that last sale call and pick up the next phone call and let that roll off your back.” – Kristie JonesThis week on SmallBizChat Podcast:When you should bring on your first salesperson. Why the founder should lead sales (at least at first). The questions you should ask yourself when doing sales. Pricing and marketing before sales. Traits to look for in a salesperson. Mistakes people make when hiring salespeople. Cultural add, not cultural fit. Bringing in a sales manager. Resources Mentioned:BossQuiz: https://smallbizladyuniversity.com/boss-quiz/ Brand in Demand LIVE! - https://smallbizladyuniversity.com/brandindemandlive Connect with Kristie Jones:Website: https://salesaccelerationgroup.com/ YouTube: https://www.youtube.com/channel/UCEOGJrgqo50OL-tTXgaaqHg Twitter: https://twitter.com/kristiekjones Instagram: https://www.instagram.com/kristiejones.sales/ LinkedIn: https://www.linkedin.com/in/kristiekjones/ LinkedIn: Thinking about hiring your first sales team? It's a big step, and getting it right is crucial. Join me with Kristie Jones, the founder of Sales Acceleration Group, as we discuss everything from the traits to look for in a salesperson to common mistakes to avoid. Tune in to this week's SmallBizChat Podcast and learn exactly what you need to know to hire a brilliant sales team!#SmallBizChat #smallbusiness #sales #salesteam

In this episode, Melinda Emerson chats with sales expert Kristie Jones about the nuances of hiring the first sales team for small businesses. They delve into key considerations, common mistakes, and compensation strategies. Kristie also shares her best business advice and discusses the importance of a sales leader.

Miss Romina Brown is the President of Strategic Solutions International and she is the only female-led, black-owned category management firm on the planet. At SSI Romina is supported by a global, diverse team of trained analysts, marketing, research, and technology consultants with a proven track record of making tremendous impact. Romina has served in various executive marketing and sales positions for well-known brands including Eastman Kodak, Sara Lee, and L'Oreal USA. In 2004. She formed SSI with experience in both corporate and entrepreneurial environments. Romina provides context, insights, and guidance in the development of strategies for diverse industries and levels of business. For more information, go over to SSIConsults.com. Today, it's time to have our discussion about how to use data to boost your brand. With a background in marketing and a strength in analytic numbers, Romina Brown is making waves in multiple industries on using data to boost your brand and, she is here to share some of that information with you today. Listen in for a great conversation. “It is imperative upon brand owners to understand how they're performing not only versus their own performance but versus their competitive set. It is paramount that brands outline what brands and products are in their tight competitive set, and that they monitor the sales and moods of those brands on a consistent basis.” – Romina BrownThis week on SmallBizChat Podcast:Data every brand should know and have access to.Why your sales goal is one of your most important numbers. Category growth management. Speaking with your audience and connecting with them regularly. Monitoring competitors and adjusting accordingly. Investing in your business in order to scale. Scared money doesn't make money. Resources Mentioned:Brand in Demand LIVE! - https://smallbizladyuniversity.com/brandindemandlive Boss Quiz - https://smallbizladyuniversity.com/boss-quiz/ Connect with Romina Brown:Website: https://www.ssiconsults.com/ Instagram: https://www.instagram.com/rominabrown/ Facebook: https://www.facebook.com/ssiconsults/ Twitter: https://twitter.com/iambossbeauty

In this episode, Melinda Emerson is joined by Romina Brown, a data expert and founder of Strategic Solutions International. They discuss the importance of understanding data for small businesses, category management, and the role of data in competitive analysis. The episode also covers the introduction of Boss Beauty, best business advice, and the significance of investing in your business.

David Newman is the best-selling author of Do It! Marking and his latest book, Do It! Selling. He's also the founder of the Do It! MBA mentoring program and host of The Selling Show, a top rated business podcast with over 300 episodes. David helps professional service sellers land better clients, bigger deals, and higher fees. For more information head over to DoItMarketing.com/Selling.If you're looking for ways to boost your sales, you're in the right place! We have suggestions for fixing your mindset about sales if you're one of these people that just hate sales. Here on the SmallBiz Chat Podcast, we talk about how to start and grow a successful small business. Today, my guest, David Newman, has amazing insight to share and you will get sage advice from multiple angles. Listen in for some exciting takeaways!“We always work on three things at the same time: mindset, skillset, and toolset - and getting people in the action because action leads to traction, traction leads momentum, momentum leads to results.” – David NewmanThis week on SmallBizChat Podcast:How David created the Do It! Marketing MBA.The biggest challenges people have with sales. Changing the mindset from sales being a necessary evil. Doing what you have to do to get to do what you want to do. Replacing sales with invitations to conversations. Changing behavior through mindset. Serving before selling. Helping before pitching. Doubling down on the marketing and networking opportunities that you find enjoyable. Ask for the referral as soon as the deal is sealed. Resources Mentioned:Brand in Demand LIVE! - https://smallbizladyuniversity.com/brandindemandlive Boss Quiz - https://bossquiz.com/ Connect with David Newman:Website: https://doitmarketing.com/ The Selling Show - https://doitmarketing.com/podcast/ Do It! Selling - https://doitmarketing.com/selling

In this episode, Melinda Emerson chats with sales expert David Newman about his philosophy, journey, and challenges in sales. They discuss current sales strategies, the art of cold calling and using texting for follow-ups. Newman also shares insights on managing sales processes and driving repeat business. The episode closes with business advice and a teaser for the next topic: using data to boost your brand.

In today's special solo episode, Melinda discusses the importance of being proactive in self-development to improve and grow your business. By developing yourself, you will be able to grow in confidence, in skill, open bigger doors, and so many more things. Listen in for some great truths and amazing tips. “You have to grow yourself to grow your business. You need to make a commitment to grow yourself.” – Melinda EmersonThis week on SmallBizChat Podcast:Why it is a necessity to invest in yourself. The reasons investing in yourself will yield you invaluable returns. Personal investment opens doors. Creating bigger goals with other people's perspectives. Keeping your ego in check as you grow in confidence and skill. Paying attention to what is most important. Taking care of your basic needs to keep your business alive. Resources Mentioned:Brand in Demand Live! - https://smallbizladyuniversity.com/brandindemandlive/

In this episode, Melinda Emerson discusses the significance of self-investment for entrepreneurs. She explores how investing in oneself can foster resilience, spark innovation, and facilitate staying updated with industry trends. She further discusses balancing business with self-care, and offers special advice for women entrepreneurs. The episode concludes with an invitation to the Brand and Demand Live conference.

Nick Ron is the founder and CEO of House Buyers of America. He is an industry veteran with over 20 years of experience as a real estate investor. He founded House Buyers of America in 2001, selling homes through his hybrid real estate model that balances technology with human on-the-ground expertise. Nick took the House Buyers of America from $0 to $50 million within his first three years of business operation. Nick is an Ernst & Young Entrepreneur of the Year Award winner and has been featured in USA Today, the Wall Street Journal, and the US News role report to name a few. For more information go to HouseBuyersofAmerica.com. Carole is the author of Buyer First: Grow Your Business with Collaborative Selling. Carole is changing the way the entire sales industry sees itself and how buyers see it too. She's been called the sales therapist by Harvard Business School where she coaches sales for their entrepreneurial MBA program. She's also the president of AA-ISP Boston, and has been named a top sales influencer by LinkedIn and Sales Hacker, and voted a top sales coach by ambition with the heart of a teacher in the spirit of a coach, she is ready to share how you can unlock sales success that you never thought possible. For more information, go to CaroleMahoney.com. Chanel Christoff Davis is a tax expert with over 20 years of experience in business operations. Chanel is the founding partner and CEO of Davis Davis and Harmon LLC, and award winning sales tax award winning firm of sales tax experts known as DDH. Established in 2001, DDH is the largest woman and minority owned sales tax advisory practice in the nation. DDH services corporations by delivering innovative tax solutions that return money to their clients bottom line. Chanel has so much experience in managing client relations and the day to day management decisions of her firm. For more information, go to DDHTax.com. Three of my amazing guests – Nick Ron, Carole Mahoney, and Chanel Christoff Davis – join me simultaneously for a fun, lighthearted, rapid-fire round of my favorite business questions.We get their opinions on a few business tools, some old-school marketing tips, and some great books for aspiring business owners.This week on SmallBizChat Podcast:Fun, fast-paced round of questioning.Our guests' favorite podcasts.Their favorite business app.Their favorite old-school marketing tip.Plus a few other questions about great resources for up-and-coming business leaders.Resources Mentioned:Brand in Demand Live! - https://smallbizladyuniversity.com/brandindemandlive/ BossQuiz: https://bossquiz.com/ Podcasts Mentioned: EOS PodcastDare to Lead with Brene BrownJill On MoneyFollow the Leader PodcastApps Mentioned: CanvaAmerican AirlinesAsanaBooks Mentioned: Traction: Get a Grip on Your Business by Gino WickmanGood to Great by James CollinsThe Science of Selling by David HoffeldE-Myth Revisited by Michael E. GerberDisrupt You! by Jay SamitConnect with Nick Ron:LinkedIn: https://www.linkedin.com/in/nick-ron-875b4716/ Website: https://www.housebuyersofamerica.com/ Twitter: https://twitter.com/HomeBuyersUS Connect with Carole Mahoney:LinkedIn: https://www.linkedin.com/in/carolemahoney Website: https://carolemahoney.com/ Book: https://carolemahoney.com/books/buyerfirstbook/ Twitter: https://twitter.com/icarolemahoney YouTube: https://www.youtube.com/channel/UCluXteZ_fsO-2Nr_T6VJEEg Instagram: https://www.instagram.com/carolemahoney/ Connect with Chanel Christoff Davis:Website: https://ddhtax.com/ LinkedIn: https://www.linkedin.com/in/chanelchristoffdavis/ Twitter: https://twitter.com/salestaxhelp Facebook: https://www.facebook.com/SalesTaxHelp/ Podcast: https://followtheleaderpod.carrd.co/

In this episode, Melinda Emerson, Nick Ron, Carole Mahoney, and Chanel Christoff Davis discuss the concept of "Eat it and Quit it", share their favorite podcasts and business apps, provide old school marketing tips, and recommend their favorite business books. The episode closes with Emerson's mission statement.

Chanel Christoff Davis is a tax expert with over 20 years of experience in business operations. Chanel is the founding partner and CEO of Davis Davis and Harmon LLC, and award winning sales tax award winning firm of sales tax experts known as DDH. Established in 2001, DDH is the largest woman and minority owned sales tax advisory practice in the nation. DDH services corporations by delivering innovative tax solutions that return money to their clients bottom line. Chanel has so much experience in managing client relations and the day to day management decisions of her firm. For more information, go to DDHTax.com. It's all about the money! Well, the states money that is. Today's guest, Chanel Christoff Davis, is going to be talking to us about what we need to know about sales taxes. This isn't sexy, but it is absolutely necessary because more and more small businesses are getting in trouble because they don't understand what their obligation is to this state. “You have to be aware of what you're doing and where you're doing it. Ignorance is not a defense. If you ever get caught by a state taxing authority, they don't care that you didn't know.” – Chanel Christoff DavisThis week on SmallBizChat Podcast:Why sales tax in the US is complicated. It's not about where you're located, its about benefit location. The reason states take sales tax so seriously. Products and services that are taxable. Sales, income, and use tax (and who to work with to make sure your business is paying the right taxes). Basics to keep in mind for sales tax.Be aware of the state tax rules in any state you do business in (even if you've never been there). Resources Mentioned:Brand in Demand Live! - https://smallbizladyuniversity.com/brandindemandlive/ Connect with Chanel Christoff Davis:Website: https://ddhtax.com/ LinkedIn: https://www.linkedin.com/in/chanelchristoffdavis/ Twitter: https://twitter.com/salestaxhelp Facebook: https://www.facebook.com/SalesTaxHelp/ Podcast: https://followtheleaderpod.carrd.co/

In this episode, Melinda Emerson and guest Chanel Kristoff Davis delve into the complex world of sales tax for small businesses. They discuss the variations by state, differences between physical and electronic products, and the distinction between sales and use tax. The concept of physical presence and economic nexus in sales tax is also covered. The episode wraps up with their best business advice for entrepreneurs.

Carole is the author of Buyer First: Grow Your Business with Collaborative Selling. Carole is changing the way the entire sales industry sees itself and how buyers see it too. She's been called the sales therapist by Harvard Business School where she coaches sales for their entrepreneurial MBA program. She's also the president of AA-ISP Boston, and has been named a top sales influencer by LinkedIn and Sales Hacker, and voted a top sales coach by ambition with the heart of a teacher in the spirit of a coach, she is ready to share how you can unlock sales success that you never thought possible. For more information, go to CaroleMahoney.com. If sales has ever felt like a dirty word, take a listen to today's episode. My guest today is Carole Mahoney, and she talks to us all about how to change the mindset, both yours and your buyers, around selling and how, by working together, we will all get more out of the sales process. “When we collaborate with our buyers in our conversations, we're adding more value to the conversations, and they're seeing more value in the solutions as a result.” – Carole MahoneyThis week on SmallBizChat Podcast:The behaviors we have lead to the results we get. Regaining the human aspect of sales. What buyers value. The mindsets and behaviors of sales. Common misconceptions about sales. Stop making it about you. Getting over your misconceptions about sales. Resources Mentioned:Brand in Demand Live! - https://smallbizladyuniversity.com/brandindemandlive/ Connect with Carole Mahoney:LinkedIn: https://www.linkedin.com/in/carolemahoney Website: https://carolemahoney.com/ Book: https://carolemahoney.com/books/buyerfirstbook/ Twitter: https://twitter.com/icarolemahoney YouTube: https://www.youtube.com/channel/UCluXteZ_fsO-2Nr_T6VJEEg Instagram: https://www.instagram.com/carolemahoney/

In this episode, Melinda Emerson chats with Carole Mahoney about the importance of collaboration in sales and the human aspect of sales. They delve into Carole's book "Buyer First", discuss common misconceptions about sales, and share tips for effective sales conversations. Also, they explore hiring salespeople and the impact of mindset in overcoming misconceptions. The episode concludes with an introduction to sales taxes.