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I veckans avsnitt gästas jag av de framgångsrika och internationella föreläsare Anthony Stears, även känd som "The Telephone Assassin". Anthony är en ledande expert på telefonförsäljning och hjälper företag att förbättra försäljningsresultat via telefon. Vi snackar om allt från bristande användning av CRM-system, till AI:s roll i dagens försäljning och självklart telefonförsäljning - Anthonys specialitet. In och lyssna, nu kör vi! This week's episode features the successful and international speaker Anthony Stears, also known as "The Telephone Assassin." Anthony is a leading expert in telephone sales, helping businesses improve both customer service and sales results over the phone. We dive into everything from poor CRM usage to the role of AI in modern sales, and, of course, telephone sales – Anthony's specialty. Anthony Stears: Anthony's Academy: https://www.telephoneassassin.academy/ LinkedIn: https://www.linkedin.com/in/anthony-stears/ Följ Mikael: Tiktok: https://www.tiktok.com/@mikaelarndt1 Instagram: https://www.instagram.com/mikael.arndt/ LinkedIn: www.linkedin.com/in/försäljning
Welcome to the Art of Value Whispering podcast In this episode, I'm joined by Anthony Stears, better known as ‘The Telephone Assassin'. Anthony is on a mission to get businesses talking again and to stop people from hiding behind their emails and social media. As a conversational strategist he helps people to shift from seeing sales conversations as scary or pushy, to understanding them as powerful opportunities to create a human connection and serve clients. Join us as Anthony shares practical advice to help you have polite and authentic conversations that help you sell more without being pushy. "The more conversations you have, the more opportunities seem to present themselves.” - Anthony Stears In this Week's Episode... In this episode, you will learn: How to have conversations that feel comfortable and human The key to being polite and not pushy The pizza menu approach to sales The importance of authenticity and using your own words. The PTS and TFR approaches to sales How to create a simple follow-up sequence "Sales is about good customer service. When people don't know that you're there, you're depriving your market of your services.” - Anthony Stears About Anthony Stears A published author and international speaker, that often uses training to accelerate the learning process. Anthony Stears fast became the go-to person when it comes to telephone engagement, and helping companies to improve both sales and service through conversation. Anthony is better known as “The Telephone Assassin” and he's on a mission to get businesses talking again and stopping people from hiding behind their emails and social media. As a conversational strategist he helps clients to get in front of more of their ideal customers and getting more business from their existing clients. Connect with Anthony www.anthonystears.co.uk Join the Weekly Live Masterclasses : The Value Sessions Join the Dream Clients Club to access the Value Sessions, along with other business-building resources, challenges and a wonderfully supportive community. www.melittacampbell.com/club About Melitta Melitta Campbell is an award-winning business coach who is passionate about helping women confidently build and grow a business that matters, through her award-winning Value Whispering Blueprint programme. She teaches her clients a unique approach to business growth and promotion that she has termed Value Whispering: the art of gently weaving your true value through everything you do, building meaningful relationships, and gently guiding your clients to the results they seek. So no matter how soft your voice. You can create a powerful impact. Her expertise comes from three decades of communication, marketing and leadership experience, including more than a decade of running her own businesses. As a certified mindset coach, she also coaches her clients on the inner-game of success, as well as the practicalities of starting and running a thriving business and maintaining a balanced lifestyle. Melitta is also the best-selling author of A Shy Girl's Guide to Networking, host of the popular: The Art of Value Whispering podcast and an in-demand speaker, appearing on stages and screens internationally. Originally from the UK, she now supports her global client base from her home in Switzerland, where she lives with her husband, two daughters and fluffy pup. www.melittacampbell.com Connect with Melitta Website Facebook Linkedin Twitter YouTube Join the Dream Clients Club Come and join like-minded women in the FREE online community for Female Entrepreneurs. You can expect many more tips, tools and insights to support you as you build and grow your business to 6 figures and beyond! www.melittacampbell.com/club You May Also Enjoy... Profit First for Minority Business Owners, with Susanne Mariga What it REALLY Takes to Attract More Clients Sales Made Simple (including how to follow up!) Why Smart Women get Stuck with an Expensive Hobby and not a Real Business Replacing Sales Funnels with a Gentle Sales Path > More Podcast Episodes
Telephone Skills by the Telephone Assassin. On this week's edition of Monday Night Live, Derek Arden hosts Anthony Stears, also known as the "Telephone Assassin," in a compelling interview that sheds light on Stears' innovative approaches to maximising phone usage in call centres telephone skills and professional environments. Anthony Stears, who shares a humble beginning with Derek, including entrepreneurial ventures from a young age, details his evolution from an ambitious car washer to a real estate agent, and finally to a master of telephone sales and professional speaking. With a knack for conversation, Anthony branded himself as the "Telephone Assassin," a title reflecting his prowess in navigating and revolutionizing telephone communications for business success. Throughout the interview, Stears shares anecdotes and insights from his career journey. Initially challenged by his youthful appearance, he learned to establish credibility before face-to-face meetings through strategic pre-meeting phone calls. This approach not only warmed up his clients but also set the stage for more effective in-person interactions. As the conversation progresses, Anthony delves into his strategies for building effective conversational tactics and eliminating ineffective business practices, which he refers to as "Bull." He emphasizes the importance of fostering a belief in one's abilities and services, a philosophy that has guided his professional trajectory. Anthony recounts pivotal moments that shaped his career, like the experience of being underestimated due to his age during a property valuation, which taught him the importance of proving his worth before being seen. This incident led him to leverage the power of telephone conversations to build rapport and set the groundwork for successful business interactions. He also touches on the business lessons learned from running a telemarketing company, where he transitioned from direct sales to offering workshops, thus broadening his impact and income. These workshops were so successful that they prompted him to further engage in professional speaking, eventually leading him to become an influential figure in the sales and speaking circuits. Stears candidly discusses the challenges and misconceptions about phone-based communication, noting that despite technological advances, the fundamental principles of effective salesmanship and customer service remain rooted in personal, direct interactions. In closing, Anthony highlights the ongoing relevance of telephone skills in the digital age, where so many are hesitant to engage in direct dialogue, stressing that mastering these skills can significantly enhance business outcomes. This episode of Monday Night Live not only explores Anthony Stears' unique approach to sales and professional speaking but also serves as an inspirational guide for leveraging traditional tools in innovative ways to achieve business success.
Is telephone selling dead? This week's guest, Anthony Stears doesn't think so. Anthony is on a mission to get businesses talking again and stop people from hiding behind their emails and social media. He's a conversational strategist, helping clients to get in front of more of their ideal customers and getting more business from their existing clients by using good manners and emotional intelligence. In this episode, you'll learn: How LinkedIn and other technologies can help you get better results on the call. How your prospecting calls are like pizza menus How to lead with your most common objection What is BAMFAM, and why you should be doing it. What does it mean to "Take Final Responsiblity". -=+=-=+=--=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+= Free offer for listeners of the Full Funnel Freedom Podcast. It's incredibly frustrating as sales leaders when our sellers get a deal almost across the finish line, but can't quite push it to the finish, even though they've promised us that it's coming in real soon. We are offering a Free white paper on Three ways to get those sales across the line. To get this free, insightful report, visit us at fullfunnelfreedom.com/sputter -=+=-=+=--=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+=-=+= Resources: Anthony Stears' website - The Telephone Assassin The Telephone Assassin: Everything You Need to Know About Being Successful on the Phone - by Anthony Stears on Amazon. or Direct from Anthony National Sales Conference (UK) Magic Words: 17 Ways to Influnence, Persuade, and Encourage People to Take Action - by Phil M. Jones Neuro-Sell: How Neuroscience can Power Your Sales Success - by Simon Hazeldine Full Funnel Freedom https://fullfunnelfreedom.com Sandler on Instagram https://www.instagram.com/sandler_yyc/ Sandler in Calgary - www.hamish.sandler.com/howtosandler Connect with Hamish Knox on LinkedIn https://www.linkedin.com/in/hamishknox/ Sponsorship or guest inquiries - podcast@fullfunnelfreedom.com
In this episode, Amy shares her Reflections with Actions from these recent podcast episodes: 251 More, Less or Different? with Stuart Harris 252 Get Good at Life with Lee Jackson 253 The Promise with Jason Hewlett 254 Speak Your Truth with Anthony Stears 255 Beyond Defence with Mia Von Loga KEY TAKEAWAY “Making a conscious decision to release resentment towards someone regardless of whether they deserve your forgiveness or not will release you from feeling imprisoned by your own feelings. Are you holding yourself prisoner right now?” RESOURCES https://www.health.harvard.edu/blog/wondering-about-goosebumps-of-course-you-are-2020080320688 Focus on Questions blog - https://www.amyrowlinson.com/post/focus-on-questions BOOK RECOMMENDATIONS* Head Strong by Tony Buzan - https://amzn.to/3ICdtZ6 The One Thing by Gary Keller and Jay Papasan - https://amzn.to/3K7KnRC ABOUT THE HOST - AMY ROWLINSON Amy is a Life Purpose Coach, Podcast Strategist, Top 1% Global Podcaster, Speaker, Mastermind Host and Property Investor. Through 1:1 and group coaching, Amy works with individuals and businesses to improve productivity, engagement and fulfilment, to banish overwhelm, underwhelm and frustration and to welcome clarity, achievement and purpose. WORK WITH AMY Amy inspires and empowers entrepreneurial clients to discover the life they dream of by assisting them to make it their reality through their own action taking. Helping them to focus on their WHY with clarity uniting their passion and purpose with a plan to create the life they truly desire. If you would like Amy to help you to launch your podcast or to focus on your WHY then please book a free 20 min call via www.calendly.com/amyrowlinson/enquirycall KEEP IN TOUCH WITH AMY Sign up for the weekly Friday Focus - https://www.amyrowlinson.com/subscribe-to-weekly-newsletter CONNECT WITH AMY https://linktr.ee/AmyRowlinson HOSTED BY: Amy Rowlinson DISCLAIMER The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence. *As an Amazon Associate I earn from qualifying purchases.
Is the art of conversation dying? In a world led by digital technology, building relationships verbally is eroded daily by the ever-increasing numbers of text messages and emails. Getting people talking again is the simple mission that the Telephone Assassin aka Anthony Stears has taken on. As a speaker, trainer and consultant, Anthony is bringing traditional methods of business back to life by giving his clients the courage and confidence to pick up the phone, to stop hiding behind emails or social media and to speak their truth. KEY TAKEAWAY “It takes courage to believe that you have a message that people should hear and then to have the courage to get on stage and speak your truth. That's one of the most admirable things.” BOOK RECOMMENDATIONS* The Telephone Assassin by Anthony Stears - https://amzn.to/3hawjds ABOUT ANTHONY STEARS Working closely with clients to engage and delight their ideal customers Anthony started out making calls for a huge range of businesses. Finding himself driving sales targets for 5 different companies all at the same time, Anthony realised he needed a more effective technique in order to be able to manage a growing list of clients. After working closely with an NLP master trainer Anthony was well equipped to teach and train large teams and individuals within SME and corporates to generate lead, make conversion and impact the bottom-line for themselves. This was the start of a successful career that eventually led to the creation of his now hugely popular Telemarketing Masterclass. Not realising just how many people are daunted by picking up the phone to a potential customer, calling someone to deliver bad news, or addressing an awkward situation/customer, Anthony is often approached to tailor specific classes and he also developed a range of mini master-classes that would help people to avoid rejection, get past the gatekeeper, perfect their pitch and build rapport fast Working with sales departments, account managers and customer service team Anthony can provide a clear structure to follow, ways to stay motivated when making calls, the importance of prospect management, techniques for closing more appointments, and “the art” of a perfect follow up call. Anthony can essentially enable anyone in any business to take control of your conversations and to make each call count. A true specialist at his craft, Anthony is being invited to a range of conferences worldwide to give away his secrets and promote the art of using the phone for real connection and commerce. CONNECT WITH ANTHONY LinkedIn – https://www.linkedin.com/in/anthony-stears/ Facebook – https://www.facebook.com/thetelephoneassassin Facebook - https://www.facebook.com/anthony.stears Twitter – https://twitter.com/phoneassassin?lang=bg ABOUT THE HOST - AMY ROWLINSON Amy is a Life Purpose Coach, Podcast Strategist, Top 1% Global Podcaster, Speaker, Mastermind Host and Property Investor. Through 1:1 and group coaching, Amy works with individuals and businesses to improve productivity, engagement and fulfilment, to banish overwhelm, underwhelm and frustration and to welcome clarity, achievement and purpose. WORK WITH AMY Amy inspires and empowers entrepreneurial clients to discover the life they dream of by assisting them to make it their reality through their own action taking. Helping them to focus on their WHY with clarity uniting their passion and purpose with a plan to create the life they truly desire. If you would like Amy to help you to launch your podcast or to focus on your WHY then please book a free 20 min call via www.calendly.com/amyrowlinson/enquirycall KEEP IN TOUCH WITH AMY Sign up for the weekly Friday Focus - https://www.amyrowlinson.com/subscribe-to-weekly-newsletter CONNECT WITH AMY https://linktr.ee/AmyRowlinson HOSTED BY: Amy Rowlinson DISCLAIMER The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence. *As an Amazon Associate I earn from qualifying purchases.
Reaching out to your (potential) clients via the telephone still is the best and most efficient option. However, how can you talk to them without being salesy, pushy or annoying? Anthony Stears, one of the leading experts in this field, shares his expertise and experience with us. Niels Brabandt interviewed him. Your guest: Anthony Stears / hello@anthonystears.co.uk Your host: Niels Brabandt / NB@NB-Networks.com
Welcome to another episode of Explode Your Expert Biz Show, brought to you by http://gtex.org.uk/, I am your host, Simone Vincenzi, The Experts Strategist, and this is the podcast for experts who want to become the ultimate authority in their niche while making an impact in the world. We have created the Ultimate Publicity Bundle where you will get access to: A Curated Database Of 500+ Media Publications That Are Looking For Speakers 100+ Podcasts looking for guests. My templates on how to connect with journalists. My follow up framework to maximise every single speaking opportunity you have. All of this for only £29,99 for a limited period of time. Click here to download. http://bit.ly/publicity-bundle-podcast Today I have the pleasure to Interview Anthony Stears Anthony is better known as the "Telephone Assassin" and he's on a mission to give people to get businesses talking again and stopping people from hiding behind their emails His approach is particularly effective for cultivating those low volume, high value sales leads that are not normally responsive to cold calls, and working with account managers to “Up-Serve” their existing clients. Proving that “Service Drives Sales” no matter what you do. Whether you’re looking to increase your conversion rate on incoming leads/enquiries, or find more opportunities to win business with both New or Existing customers, we guarantee to help you improve any ANY KPI within the business. In this episode, we talk about: How not to get fobbed off How to get people to like you quickly, perfecting your pitch without being salesy, Creating urgency, and preventing pipeline constipation Connect with Anthony Stears Website: www.anthonystears.co.uk LinkedIn: https://www.linkedin.com/in/anthony-stears/ To become a GTeX Member, Apply here: https://gtex.events/call ----- To receive daily support in your coaching and speaking business, join our private Facebook Group EXPLODE YOUR EXPERT BIZ https://www.facebook.com/groups/explodeyourexpertbiz/ ------- Take a full business assessment for free to have absolute clarity on your business with the EXPERT BIZ CHECKLIST. http://bit.ly/expert-biz-checklist-podcast --- Send in a voice message: https://anchor.fm/explode/message
The Telephone Assassin is on a mission to get businesses talking again and stop people from hiding behind their emails and social media. Helping clients to get in front of more of their ideal customers and getting more business from their existing customers. Anthony has made calls for a huge range of business and when he found himself as the sales or marketing manager for 5 different companies all at the same time, he realised that his growing waiting list of clients needed to be serviced too. After working closely with an NLP master trainer he was able to teach people to “fish for themselves” as he started to really understand the power of his communication style, so combined with the structure he had developed, Anthony began to run a Telemarketing Masterclass. Ian & Anthony discuss; Learning new technology How to perfect your pitch Use of case studies LinkedIn spam Writing recommendations Techniques to approach cold contacts “Build rapport, establish a bit of credibility and offer a test drive” Emails do not complete the task Fear of cold calling rejection Do your research to angle the conversation The oversharing digital world The Wolf of Wall Street Discount code for Anthony’s book Check in with someone you haven’t spoken with for some time The power of a selfless conversation Whist on lock-down because of the Covid-19 pandemic, Ian Farrar wanted to create something special for the listeners. Ian live streamed (Facebook, YouTube & Twitter) for six hours on the 15th April 2020 and interviewed 12 of his friends back to back! We have edited those videos and created bonus podcast episodes. The original videos can be watched again on the respective social media platforms. Industry Angel Twitter Industry Angel Website Podcast Sponsors;- Far North Sales & Marketing Carpeway
Many people (especially introverts) do not like making phone calls to get business, chase up payments, deal with outstanding issues or any number of business related matters. Is it an introvert issue,or more general? Is it procrastination due to the "fear" of making the call? This week I interview Anthony Stears, the Telephone Assassin, for tips to make those phone calls easier for introverts. You can contact Anthony at https://www.anthonystears.co.uk/ For other matters relating to introverts in business visit https://introvertinbusiness.co.uk
No matter the discipline, you want to be effective. If what you're doing isn't effective, or moving you closer to your ultimate goal, there's absolutely no reason to continue doing it. The struggle for salespeople becomes measuring sales effectiveness. It's not as easy as counting calls or totaling revenue. It's important to break down the process and analyze your performance at each step. John Golden interviews Anthony Stears on how to measure sales effectiveness with assistance from a CRM software.
Cold calling has mostly gone by the wayside in the sales world, largely due to advancing technologies and new ways of doing things. However, Anthony Stears, “The Telephone Assassin,” says that you can still get results by calling people on the telephone. Get to know “The Sales Assassin,” Anthony Stears in this video interview, hosted by John Golden.
The Business Elevation Show with Chris Cooper - Be More. Achieve More
Would you like your sales people or yourself to sell more over the phone? Anthony Stears is the man I trust to help my business engage effectively over the phone. Having learned so much wisdom from Anthony, I thought it would be great to discuss how to effectively build a better approach that helps avoid rejection, get past the gatekeeper, while perfecting your pitch and building rapport fast. Anthony works with many business owners, sales departments, account managers and customer service teams. From my experience, he doesn't teach people how to sell but shows them how to help their customers to buy. He does this in a smart way that leaves prospects feeling engaged rather than tricked or uncomfortably sold too. Join us for what will be a high value interview for anyone wishing to sell more over the phone.
The Business Elevation Show with Chris Cooper - Be More. Achieve More
Would you like your sales people or yourself to sell more over the phone? Anthony Stears is the man I trust to help my business engage effectively over the phone. Having learned so much wisdom from Anthony, I thought it would be great to discuss how to effectively build a better approach that helps avoid rejection, get past the gatekeeper, while perfecting your pitch and building rapport fast. Anthony works with many business owners, sales departments, account managers and customer service teams. From my experience, he doesn't teach people how to sell but shows them how to help their customers to buy. He does this in a smart way that leaves prospects feeling engaged rather than tricked or uncomfortably sold too. Join us for what will be a high value interview for anyone wishing to sell more over the phone.
On this episode of the Wealthy Speaker Podcast we are talking with Anthony Stears about telephone sales. We are thrilled to be joined by Anthony all the way from the UK, also known as The Telephone Assassin. The Telephone Assassin is on a mission to get businesses talking again and stop people from hiding behind their emails and social media. Helping clients to get in front of more of their ideal customers and getting more […] The post Pick Up the Phone & Book That Business with Anthony Stears appeared first on Jane Atkinson.
The Business Elevation Show with Chris Cooper - Be More. Achieve More
Would you like your sales people or yourself to sell more over the phone? Anthony Stears is the man I trust to help my business engage effectively over the phone. Having learned so much wisdom from Anthony, I thought it would be great to discuss how to effectively build a better approach that helps avoid rejection, get past the gatekeeper, while perfecting your pitch and building rapport fast. Anthony works with many business owners, sales departments, account managers and customer service teams. From my experience, he doesn't teach people how to sell but shows them how to help their customers to buy. He does this in a smart way that leaves prospects feeling engaged rather than tricked or uncomfortably sold too. Join us for what will be a high value interview for anyone wishing to sell more over the phone.
The Business Elevation Show with Chris Cooper - Be More. Achieve More
Would you like your sales people or yourself to sell more over the phone? Anthony Stears is the man I trust to help my business engage effectively over the phone. Having learned so much wisdom from Anthony, I thought it would be great to discuss how to effectively build a better approach that helps avoid rejection, get past the gatekeeper, while perfecting your pitch and building rapport fast. Anthony works with many business owners, sales departments, account managers and customer service teams. From my experience, he doesn't teach people how to sell but shows them how to help their customers to buy. He does this in a smart way that leaves prospects feeling engaged rather than tricked or uncomfortably sold too. Join us for what will be a high value interview for anyone wishing to sell more over the phone.
Interviews with movers and shakers and new starters of the business world in Surrey
Jckie Mitchell talks to Anthony Stears, The Telephone Assassin www.anthonystears.co.uk, Renee Acton of Collezioni in Richmond www.collezioni.co.uk, Paul Glynn from Sandler Training www.sandler.com, Timothy Wood from Maple Leaf Chiropractic and Wellness, Weybridge www.weybridgechiro.co.uk, Kevin Robinson of Brand Street www.brandstreet.com & Ollie Rastall from Award-winning Source Supplies www.sourcesupplies.co.uk
A popstar turned farmer, a CEO* at Microsoft UK, an assassin, some investors, a lawyer, an impact analyst and a social entrepreneur: all feature in this episode. It includes:JB Gill, formerly of pop group JLS and now farmer and entrepreneur, talks about the value of finding a mentor in business.Dave Coplin is a CEO at Microsoft UK: he's their chief envisioning officer - and contemplates how technology can and should empower, rather than enslave.Anthony Stears is "the telephone assassin," teaching people using the telephone how to "help their customers to buy" as opposed to annoying them by trying to sell.John Marren founded and chairs Company Shop, the UK's largest redistributor of surplus food, and The Community Shop: the UK's first network of social supermarkets.But wait! There's more: Critical Mass interviewsI joined social entrepreneurs, impact investors, and analysts from the UK and all over the world at the Critical Mass event in London, and interviewed:Jeremy Nicholls of Social Value UK and Social Value International who talks through the rationale for managing and measuring impact;Denise Holle, investment director at Numbers for Good: should social entrepreneurs should drive a Maserati?Bernie Morgan with advice on what to look for in an investor;Giselle Davies of law firm Geldards discussing investment readiness and legal structures.Timings:0 - 3:30 introduction3:30 - 9:15 JB Gill9:15 - 14:58 Dave Coplin14:58 - 20:14 Anthony Stears20:14 - 24:18 John Marren24:18 - 25:34 Nigel Risner25:34 - 32:23 Darren Chouings and Samantha Deakin32:41- 33:48 Critical Mass introduction33:48 - 38:38 Jeremy Nicholls38:38 - 42:19 Denise Holle42:19 - 45:10 Bernie Morgan45:10 - 50:10 Giselle Davies
The Business Elevation Show with Chris Cooper - Be More. Achieve More
Would you like to get even better at communicating over the telephone? Anthony Stears, AKA ‘The Telephone Assassin' is on a mission to get businesses talking again and to stop people from hiding behind their emails and social media! On this week's show, Anthony will help us to learn the importance of telephone etiquette, how to perfect our telephone pitch, the 3 groups of people you should be targeting as well as why a structure is better than a script. All of these enabling you to take control of your conversations and to give you the ability to make each call count. If you are one of the many people who are daunted by picking up the phone to a potential customer, calling someone to deliver bad news, or addressing an awkward situation/customer, this show is an absolute must!
The Business Elevation Show with Chris Cooper - Be More. Achieve More
Would you like to get even better at communicating over the telephone? Anthony Stears, AKA ‘The Telephone Assassin' is on a mission to get businesses talking again and to stop people from hiding behind their emails and social media! On this week's show, Anthony will help us to learn the importance of telephone etiquette, how to perfect our telephone pitch, the 3 groups of people you should be targeting as well as why a structure is better than a script. All of these enabling you to take control of your conversations and to give you the ability to make each call count. If you are one of the many people who are daunted by picking up the phone to a potential customer, calling someone to deliver bad news, or addressing an awkward situation/customer, this show is an absolute must!